O2 Outage Report in Worthing, West Sussex, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Worthing, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at O2
O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Worthing, West Sussex, England
The most recent O2 outage reports came from the following cities: Shoreham-by-Sea, Brighton and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
 Shoreham-by-Sea |
Phone | |
| Brighton |
Internet | |
| Brighton |
Wi-fi | |
| Worthing |
Phone | |
| Worthing |
Internet | |
| Brighton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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rob barnes 🏴
(@RobBarnes09) reported
from
Lyminster, England
@andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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Smikle Dance Project / SYD Company
(@LeeSmikle) reported
from
Hove, England
What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
Oh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW
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A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
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Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
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Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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Jack Slade
(@IAmJackSlade) reported
from
Brighton and Hove, England
@O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Dunstone
(@GadgetJack) reported
Anyone ordering iPhone 14 PM with @EE , expect to not receive your handset on launch. Too many back orders but no contact from customer service. I’ve had to chase them today to now find out it will be 21 days. Not sure this is the experience @Apple want. Time to go to @O2
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James Harrison
(@James201185) reported
@O2 I was asked to DM you this morning because you wanted to help and it’s been 6 hours
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Seán Seosamh Robertson
(@SeanSeosamh) reported
After 4 years I've gone back to @O2 for my mobile, and I now remember why I left them in the first place. Connectivity is shocking, I'm in a suburb of one the core UK cities, supposedly with a 4g signal, yet even a 60sec Twitter video is spooling and unplayable
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Ste
(@SM1982_) reported
@golf_nutts @O2 @VodafoneUK Welcome to my world **** show of a company on the phone now ( 2hours) trying to sort something out and they haven’t got a scooby doo 🤬
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LisaEdwards78
(@LisaEdwards78) reported
@jonpod1 @O2 I have found that I have zero signal in the centre of Cardiff and Barry is awful
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lawrie thomson
(@Langtrams) reported
@O2 help needed I am trying to log into my account and it's not letting me
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Amy Beard
(@AmyBB09) reported
@O2 the worst customer service I’ve ever experienced. Still owed £280 been waiting for this since august!! now being told I won’t receive the money back until mid October! Disgusting. Also still waiting to hear back from management, your communication is appalling #unexceptable
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James HarrisTHFC
(@jharris4013) reported
@O2 That’s really no help! The top part of Herne Bay has been reported many times but it’s never improved. Canterbury & Faversham have been shocking for ages. It’s as if half the masts have been sold to Three Mobile
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sharon adams
(@sadams1970) reported
@O2 your call centre staff are rude and don’t understand what you are saying. When asked for a manger I was told I had to wait 24 hours, no help when you have a query they can’t resolve and then cut me off on purpose. Shocking customer service!!!
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Penny Manchester
(@MsMoneyPenny777) reported
Well that's me decided to leave @O2 after 13 years. Never any network for data & sold me insurance which doesn't cover stolen phones. Livid with the way you treat customers.