O2

O2 Outage Report in Worthing, West Sussex, England

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The latest reports from users having issues in Worthing come from postal codes BN11.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Worthing, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Worthing, West Sussex, England 12/16/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Worthing, West Sussex, England

The most recent O2 outage reports came from the following cities: Worthing, Brighton, Hove and Henfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomWorthing Internet
United KingdomBrighton Phone
United KingdomHove Phone
United KingdomHenfield Phone
United KingdomPulborough Phone
United KingdomBrighton Phone

Community Discussion

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O2 Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Hove, England

    Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have sent you a DM - had terrible experience on phone and got nowhere

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint

  • chambjennie Jennie chamberlain (@chambjennie) reported from Brighton and Hove, England

    @O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated

  • sammi_hills Sam Hills (@sammi_hills) reported from Hove, England

    Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.

  • shaunobrien_ Shaun (@shaunobrien_) reported from Hove, England

    @O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.

  • antpantss A little bit Anton (@antpantss) reported from Brighton and Hove, England

    @O2 You never detect anything there literally no point

  • shaunobrien_ Shaun (@shaunobrien_) reported from Hove, England

    I’ve never known such crap customer service as I’ve encountered through @O2.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.

  • scruftgirl joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.

  • TimPBreden Tim Breden (@TimPBreden) reported from Arundel, England

    Oh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW

  • IAmJackSlade Jack Slade (@IAmJackSlade) reported from Brighton and Hove, England

    @O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check

  • emilymorgan_x Em (@emilymorgan_x) reported from Brighton and Hove, England

    Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.

  • TimPBreden Tim Breden (@TimPBreden) reported from Arundel, England

    An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful

  • caroline_hal Caroline Hall (@caroline_hal) reported from Worthing, England

    @O2 not happy with service in Worthing branch, my 71 Mum’s phone has broken after 25 days & they insisted that had to be sent away & refused her a replacement to cover her. They refused for 20mins till they realised she was on my business account. Treat people with respect please

  • russmacdonald Russell Macdonald (@russmacdonald) reported from Sompting, England

    @ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.

  • RobBarnes09 rob barnes 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobBarnes09) reported from Lyminster, England

    @andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • StuMc85 Stu Mc (@StuMc85) reported

    @O2 flicked you a DM yesterday, still no response despite a follow up sent this am. DM responses in line with your network speeds.

  • Huddy007 Dave Hudson (@Huddy007) reported

    @O2 Poor company the website says 37 quid a month for a I phone 13 then checkout states 56 quid but the store I visited today says nothing can be done 😩

  • _i4ani You planned this (@_i4ani) reported

    No service in hrs.. could take up to 9 days.. apparently the mast is down for my area.. quote “my area” @O2 They haven’t even resolved issues with my voicemail (no access to voicemail) on going on off about one year… they turned off data calling - cannot call o2 #Terrible

  • itstobyinnit Toby Binstead (@itstobyinnit) reported

    @stupot74 @O2 Same today, my signal normally flushes itself down the toilet when at football, festivals or in the proximity of more than 20 people.

  • Loistime Lois Forster (@Loistime) reported

    @O2 any reason why your data is particularly bad today? We’re on o2 data and VM broadband so have struggled particularly today…

  • Meeesterpablo Paul 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@Meeesterpablo) reported

    @O2 Just back from the USA - data was throttled to the point where it is almost unusable. I was getting <1Mb download speeds in Orlando FL despite full reception. Will buy a US network SIM in future and downgrading my 02 plan to remove the Travel Inclusive bolt-on.

  • e4fdfa1907a741c Jayne Lancaster (@e4fdfa1907a741c) reported

    3 times I have changed my billing date @o2 and 3 times I've been cut off ...absolutely shocking or no customer service...I'm done ...stick y bill

  • AerialimagingSE Aerial Imaging South East (@AerialimagingSE) reported from Gillingham, England

    Hi @O2 we generally get very good service is most places, but there are two towns nearby (Hempstead and Rochester) where both me and my wife’s O2 phones show strong 4 or 5G signal, but little or no data connection. Too many users on one mast?

  • GavinCurnow GavinC 〓〓 (@GavinCurnow) reported

    @idlewildgirl @O2 Yep. It's really poor these days.

  • pammieh2003 Pam Donnelly(Holmes) (@pammieh2003) reported

    @O2 wow you need to seriously reconsider your vulnerable customer policy! Shocking service trying to help my 80 year old grandad transfer his telephone number to 02!