O2

O2 Outage Report in Worthing, West Sussex, England

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The latest reports from users having issues in Worthing come from postal codes BN11.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Worthing, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Worthing, West Sussex, England 12/18/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Worthing, West Sussex, England

The most recent O2 outage reports came from the following cities: Worthing, Brighton, Hove and Henfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomWorthing Phone
United KingdomWorthing Internet
United KingdomBrighton Phone
United KingdomHove Phone
United KingdomHenfield Phone
United KingdomPulborough Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • shaunobrien_ Shaun (@shaunobrien_) reported from Hove, England

    I’ve never known such crap customer service as I’ve encountered through @O2.

  • TimPBreden Tim Breden (@TimPBreden) reported from Arundel, England

    An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Hove, England

    Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.

  • caroline_hal Caroline Hall (@caroline_hal) reported from Worthing, England

    @O2 not happy with service in Worthing branch, my 71 Mum’s phone has broken after 25 days & they insisted that had to be sent away & refused her a replacement to cover her. They refused for 20mins till they realised she was on my business account. Treat people with respect please

  • sammi_hills Sam Hills (@sammi_hills) reported from Hove, England

    Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.

  • scruftgirl joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @O2 dreadful, dreadful service yet again. 1/2 bars of reception in the middle of Brighton on a hill. I despair.

  • chambjennie Jennie chamberlain (@chambjennie) reported from Brighton and Hove, England

    @O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.

  • antpantss A little bit Anton (@antpantss) reported from Brighton and Hove, England

    @O2 You never detect anything there literally no point

  • russmacdonald Russell Macdonald (@russmacdonald) reported from Sompting, England

    @ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.

  • scruftgirl joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.

  • Stephke_C Stéphanie C (@Stephke_C) reported from Brighton and Hove, England

    @O2 Worst customer service ever. Been member for so long. So dissapointed.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.

  • emilymorgan_x Em (@emilymorgan_x) reported from Brighton and Hove, England

    Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2

  • IAmJackSlade Jack Slade (@IAmJackSlade) reported from Brighton and Hove, England

    @O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check

  • shaunobrien_ Shaun (@shaunobrien_) reported from Hove, England

    @O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.

  • TimPBreden Tim Breden (@TimPBreden) reported from Arundel, England

    Oh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW

  • RobBarnes09 rob barnes 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobBarnes09) reported from Lyminster, England

    @andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • EmzJMcG Emma (@EmzJMcG) reported

    @O2 when can I expect service again In EH54

  • JACarballoG Jose A Carballo (@JACarballoG) reported

    @O2 shame on you that to downgrade takes 5 different advisors and 30 minutes to hang up on me but if it is to upgrade it takes 1 advisor and 5 minutes.

  • sarahstadds Sarah Whitehead (@sarahstadds) reported

    Since I've signed up for this @virginmedia and @O2 volt I've had the worst internet connection and that's saying something. Another scam

  • TomTheForestFan Tom 🔴⚪️🔴🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@TomTheForestFan) reported

    @O2 Congestion on the network. That’s utter bollocks. Basically your saying your infrastructure isn’t fit for purpose then. I’m only just getting 4G in most areas when other networks are getting 5G.

  • carmadchris Chris (@carmadchris) reported

    @O2 I may move to O2 soon as @EE can't get me signal in High Wycombe, 30 miles from London is too much And I may go for a Fold 4 BUT Not an @SamsungUK Z Fold 3, too many reports of the glass cracking at the hinge & samsung only repairing influencers, everyone else been told to pay

  • FranHawkins91 Francesca Hawkins 🎀 (@FranHawkins91) reported

    @O2 I made a complaint over 2 weeks ago now I was promised I’d get a reply by 5 working days!!!

  • jonnyrb89 Jon B (@jonnyrb89) reported

    Hi @O2 any idea why still no internet at Liverpool Street Station, London EC2M 7PP? Can’t make a call - keeps saying call failed - what’s the problem now??

  • debbiechad15 deb (@debbiechad15) reported

    @O2 I’ve looked at the info several times and have completed all steps several time it has been playing up for a@full week now. I use my phone for work it’s a@joke!!! Is there a mast down in teh Manchester area??? Ha sit something to do with parklife equipment??

  • drew87platt Drew (@drew87platt) reported

    @O2 Is this some sort of ironic joke? Turn it on and off. I think you're missing the point, how can your service be this bad in 2022. Did all other networks just completely leapfrog you in the last few years, Your service is medieval.

  • sadelta99 Andy (@sadelta99) reported

    @O2 Thank you but that doesn’t answer my questions and provides no help whatsoever