O2 Outage Report in Shoreham-by-Sea, West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Shoreham-by-Sea, West Sussex, England
The most recent O2 outage reports came from the following cities: Lewes, Hove, Henfield, Pulborough and Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Lewes |
Internet | |
| Hove |
Phone | |
| Henfield |
Phone | |
| Pulborough |
Phone | |
| Brighton |
Phone | |
| Brighton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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Stéphanie C
(@Stephke_C) reported
from
Brighton and Hove, England
@O2 Worst customer service ever. Been member for so long. So dissapointed.
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Jack Slade
(@IAmJackSlade) reported
from
Brighton and Hove, England
@O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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Sam Hills
(@sammi_hills) reported
from
Hove, England
Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
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Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
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rob barnes 🏴
(@RobBarnes09) reported
from
Lyminster, England
@andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.
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Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
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Caroline Hall
(@caroline_hal) reported
from
Worthing, England
@O2 not happy with service in Worthing branch, my 71 Mum’s phone has broken after 25 days & they insisted that had to be sent away & refused her a replacement to cover her. They refused for 20mins till they realised she was on my business account. Treat people with respect please
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Kelly
(@Saltnpepper4eva) reported
@O2 trying to sign in to Priority app and everyone I put in the SMS you send me it says it’s invalid. Definitely the write code as it’s put in using the iOS auto-fill. Tried about 10 times since Thursday What gives?
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Theo
(@theo_s_g) reported
@thatgaypatrick @virginmedia @O2 is this the kind of customer service you pride yourself on with your partnership with Virgin Media? disgusting
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Barou Nadine
(@BarouNadine) reported
@O2 Unfortunately I have just arrived in France and I have no access to my mobile data… I have been with O2 for 20 years and never had this issue… whatever has suddenly happened to my account???
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sahej
(@sahej_grover) reported
Why in the hell did @EE had to do a deal with @O2 in Germany? Terrible coverage as was the case in the UK hence I SWITCHED to EE.
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Paul Thompson
(@Paul1968T) reported
A reminder on #mondaythoughts to anyone thinking of switching phone services from @VodafoneUK or @O2 or any of the major #UK suppliers to @virginmedia Don’t. Just don’t. However bad you think things are with your current provider will pale into insignificance.
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Aidan Poland
(@thecaptgretsch) reported
@O2 No help at all. Am in Manc Airport sat at 3G. This is pretty poor. I’d also point out, one of the steps is to check via the net for any outages… 😬
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Luke H-N
(@LJHN14) reported
Switched over to @O2 in April, I’ve had nothing but signal problems! As soon as I can, I’ll be switching back.
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Helena-Ann🐝🐝
(@Helena_Ann93) reported
@o2 I opened up a new contract and paid my old one which was in my mums name. I’ve tried to log into the my o2 app and it’s not working I don’t know if it’s something to do with the same number and email from my old contract but it’s not working,
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Kezia Corley
(@KeziaCorley) reported
@O2 mine and my husbands mobile data hasn't been working properly, often not at all. What exactly are we paying for?! You either sort it out or you can cancel my contact.
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Owen Granfield
(@GranfieldOwen) reported
@o2 I want advice on how to move a VM sim to O2 - but sales/customer services is looping on my mobile. Is there an email address? I have one O2 sim and want to switch the VM sim to O2