O2 Outage Report in Shoreham-by-Sea, West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Shoreham-by-Sea, West Sussex, England
The most recent O2 outage reports came from the following cities: Brighton, Hassocks, Worthing, Littlehampton and Haywards Heath.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Wi-fi | |
| Hassocks |
Phone | |
| Hassocks |
Phone | |
| Hassocks |
Phone | |
| Worthing |
Phone | |
| Hassocks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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rob barnes 🏴
(@RobBarnes09) reported
from
Lyminster, England
@andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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Nick Weston 🇪🇺
(@NickWestonCCO) reported
from
Shoreham-by-Sea, England
@O2 I can’t access my MyO2 account. I’m not a new customer. Please can someone get in touch to fix? Thanks.
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A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
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Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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Sam Hills
(@sammi_hills) reported
from
Hove, England
Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
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Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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Smikle Dance Project / SYD Company
(@LeeSmikle) reported
from
Hove, England
What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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Jack Slade
(@IAmJackSlade) reported
from
Brighton and Hove, England
@O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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❤Miss kitten❤️
(@FOY4EVA) reported
I’ve been an @O2 customer service for 15 years. For the past 10 they’ve requested for me to upgrade and I’ve not needed to. Then agreed and they have no clue how to process orders. Shocking!
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Michelle Langelaan
(@LangelaanM) reported
@O2 Still waiting for you to help me out
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Wayne Adams
(@willowswarlok) reported
@O2 I have been unable to get 5g on my iphone 12 in my area since having my phone. I barely get 2 bars of 4g. Apparently due to a mast being down…for years. I just had a message on my phone saying 4g has been deactivated on my device…and now have 3g. Absolute joke
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Anthony Falconer
(@Tony090280) reported
from
Doncaster, England
@O2 can you let me know why in my village of Bentley in Doncaster is there a signal problem both had one for about a week now
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Norma Shippin
(@NormaShippin) reported
@O2 Also told me i cannot just cancel the order and go into a shop. This is like slipping into a parallel universe and unlike any other dealings with O2
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Patricia Harrington
(@PatriciaVevers9) reported
@O2 I checked before going to USA regarding my plan but I wanted to make a couple of calls out there and for some reason they were blocked, can you tell me why please .. I never seem to be able to talk to anyone on chat through app
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Sonu
(@sonumatharu82) reported
@virginmedia can you help please? I have signed up to the volt package, yet I am getting zero assistance from @O2. And now I wish to leave my contract, as my services are not being provided.And they have not got back to me regarding my complaints at any point @Ofcom
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Kelsey
(@Jugdar013) reported
@O2 Subject to never be available you mean
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Alex Pino
(@alpinoservices) reported
from
Polruan, England
@O2 Ok. Still never realised I needed to give you 30 days notice even when my contract had ended. I assumed it just ended- unless renewed. Which I have done for over 20 years now! I guess I should have read more closely.
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Nick Hathaway
(@NickHathaway90) reported
@O2 Is there a priority service where you'll respond to a complaint inside 1 month?