O2 Outage Report in Shoreham-by-Sea, West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (12%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Shoreham-by-Sea, West Sussex, England
The most recent O2 outage reports came from the following cities: Burgess Hill, Brighton, Worthing, Hassocks and Littlehampton.
| City | Problem Type | Report Time |
|---|---|---|
 Burgess Hill |
Total Blackout | |
| Brighton |
Phone | |
| Brighton |
Phone | |
| Worthing |
Internet | |
| Brighton |
Wi-fi | |
| Hassocks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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Dan Garrett
(@dan_garrett1) reported
from
Hove, England
@PSAuthorityUK pls get these scammers at @nuyoo_fitness on your radar. £144 of unauthorised payments taken from my wife. Refusal to resolve my complaint, just get fobbed off with no evidence of subscription forthcoming. Small claims court process now in action. @O2 #payforitscam
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Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
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Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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Sam Hills
(@sammi_hills) reported
from
Hove, England
Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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Angeline Celeste
(@AngelineElliot1) reported
from
Brighton and Hove, England
@O2 is the network down in Brighton, I'm experiencing no data but definitely have data left to use.
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Caroline Hall
(@caroline_hal) reported
from
Worthing, England
@O2 not happy with service in Worthing branch, my 71 Mum’s phone has broken after 25 days & they insisted that had to be sent away & refused her a replacement to cover her. They refused for 20mins till they realised she was on my business account. Treat people with respect please
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.
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Dan Garrett
(@dan_garrett1) reported
from
Hove, England
@Payforit_Sucks @PSAuthorityUK My wife has been the victim of a #payforitscam with @nuyoo_fitness They’ve refused to refund unauthd pymnts so I’m heading to the small claims court. Also need to open a GDPR breach complaint with @O2 as you’ve facilitated this by sharing her 📞No.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 dreadful, dreadful service yet again. 1/2 bars of reception in the middle of Brighton on a hill. I despair.
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rob barnes 🏴
(@RobBarnes09) reported
from
Lyminster, England
@andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.
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Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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Stéphanie C
(@Stephke_C) reported
from
Brighton and Hove, England
@O2 Worst customer service ever. Been member for so long. So dissapointed.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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JonesyJones
(@TPTime_) reported
@O2 is your online support working in the app. It is permanently saying ‘no agents available’. Been trying for 3 days solid. Very poor support
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sam
(@SrockettSam) reported
@ProfMiola @O2 I'm having exactly the same problem, 6 phones taken out in my name over 4 companys, other companys have accepted responsibility of fraud but not 02 they are the worst company ever to deal with so stressful, phone put down promises of managers calling back fraud team never call!!
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Toby Parkins
(@tobyparkins) reported
@O2 But I'm now told that I'm not allowed to use the phone for texts and calls, until the tariff has changed. And we haven't even managed to solve the watch issue, yet....
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Laura Patrickson
(@PatricksonLaura) reported
from
Sheffield, England
@O2 phones been switched off but I’ve paid my bill wondering if you could help please
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Kirsty Louise
(@KLouise20) reported
@O2 I’m trying to call as per a text I received and all the options say “Ok Bye” then hang up on me 🙈😞
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LoonAttic 💙#NHS #FBPE #ProEu #3.5 🇪🇺
(@Blueleafygreen) reported
@O2 Wondering if I can get an answer on this thread as your online and app have people going round in circles! Having placed an order earlier today, I have decided to cancel. I am chasing my tail trying to find out how to do this before the 14 days are up!
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ke
(@ke48694095) reported
@O2 I’m having some trouble trying to set up visual voicemail on my iPhone 12 Pro Max. Is this something you’re able to help with please?
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Kevin McLaughlin (he/him)
(@appccessible) reported
Has any other @O2 customer noticed the major drop in customer service levels since @virginmedia took over recently? I left Virgin for that reason. Maybe O2 need to be dropped too.
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W i l l
(@william0ray) reported
@tescomobile Hi, I live in HP16 and the mobile signal was supposed to be fixed, but it is still bad. I would like @O2 to do more and better to fix the signal please!
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ᴘᴀʙʟᴏ
(@PabIotommo) reported
@_Chris_Hurst_ @O2 Lad they’re awful. I’ll even have 4G and my EE pay as you go phone is better.