O2

O2 Outage Report in Shoreham-by-Sea, West Sussex, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Shoreham-by-Sea come from postal codes BN43.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shoreham-by-Sea, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shoreham-by-Sea, West Sussex, England 01/23/2026 09:10

January 23: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shoreham-by-Sea, West Sussex, England

The most recent O2 outage reports came from the following cities: Shoreham-by-Sea, Brighton and Worthing.

Loading map, please wait...
City Problem Type Report Time
United KingdomShoreham-by-Sea Phone
United KingdomBrighton Internet
United KingdomBrighton Wi-fi
United KingdomWorthing Phone
United KingdomWorthing Internet
United KingdomBrighton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Shoreham-by-Sea, England

Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:

  • shaunobrien_ Shaun (@shaunobrien_) reported from Hove, England

    I’ve never known such crap customer service as I’ve encountered through @O2.

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint

  • happy_matty86 Matt (he/him) (@happy_matty86) reported from Haywards Heath, England

    Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Hove, England

    Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.

  • chambjennie Jennie chamberlain (@chambjennie) reported from Brighton and Hove, England

    @O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated

  • shaunobrien_ Shaun (@shaunobrien_) reported from Hove, England

    @O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.

  • RobertClayo1984 Robert (@RobertClayo1984) reported from Worthing, England

    @O2 doesn’t care about vulnerability of their customers! I had a 7 minute seizure today couldn’t call for help as they have disconnected me AGAIN could have caused brain damage to me

  • smileyblonde43 Johanna (@smileyblonde43) reported from Hove, England

    @O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is

  • RobBarnes09 rob barnes 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobBarnes09) reported from Lyminster, England

    @andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.

  • smileyblonde43 Johanna (@smileyblonde43) reported from Hove, England

    @O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store

  • IAmJackSlade Jack Slade (@IAmJackSlade) reported from Brighton and Hove, England

    @O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.

  • thekinaton Jason Sensation (@thekinaton) reported from Brighton and Hove, England

    Seems @O2 priority @ODEONCinemas tickets have all expired the day of issue.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.

  • LeeSmikle Smikle Dance Project / SYD Company (@LeeSmikle) reported from Hove, England

    What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!

  • pandyy_95 Andy 🦋 (@pandyy_95) reported from Brighton and Hove, England

    5G signal in Brighton is absolute pants @O2

  • antpantss A little bit Anton (@antpantss) reported from Brighton and Hove, England

    @O2 You never detect anything there literally no point

  • NickWestonCCO Nick Weston 🇪🇺 (@NickWestonCCO) reported from Shoreham-by-Sea, England

    @O2 I can’t access my MyO2 account. I’m not a new customer. Please can someone get in touch to fix? Thanks.

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have sent you a DM - had terrible experience on phone and got nowhere

  • didabrera Di Dabrera (@didabrera) reported from Littlehampton, England

    @O2 Trying to lengthen ring time on Samsung J4 Core. You gave me code that didn’t work, so not impressed. Seems it’s a big problem as many people having difficulty. Not impressed! Help please!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • rhyse14 Rhyse (@rhyse14) reported

    @O2 Customer service is a myth. Stay clear join someone else!!!!

  • goose6868 grant gander (@goose6868) reported

    @O2 @bond_louise I had mystery picture messages with o2 for over 5 years. Even sent them svcreenshots of messages on the dates of alleged picture message.Some days there were no texts of any kind. Oh and I never send picture messages. Got fed up and left them.Never had it with with new provider.

  • Samalaar Sammy (@Samalaar) reported

    @nofuse1971 @O2 Having exactly the same issue @nofuse1971 It’s extremely frustrating and annoying and the customer service is not very helpful or so it seems

  • suehill77 Sue Hill (@suehill77) reported from Leeds, England

    @O2 hey I have Disney + linked to my O2 account minimum term ends on 30 June, do I have to give notice to cancel or can I just cancel on the 30 June?

  • DesFielding Des Fielding (@DesFielding) reported

    why are @O2 so rubbish. Been trying to change my number from contract to pay as you go. Should be easy I was told.But now spoken to 4 people who keep blaming each other.Still no further forward!terrible service from @O2. They don’t know what they are doing

  • Samalaar Sammy (@Samalaar) reported

    @O2 That is not the case. My partner has exactly the same issue, code issued and no longer showing in my priority. He actually screenshot his code so still has it

  • clairegreen112 Claire Green (@clairegreen112) reported

    @O2 we have been phoning you almost on a daily basis to try to sort out our 4 phone contracts. Each time we are told we will get a call back. This never happens. Truly the worst customer service we have encountered.

  • piano_christina Christina Lawrie (@piano_christina) reported

    @O2 hello, my 4G has not been working since yesterday. Please can you help?

  • Samalaar Sammy (@Samalaar) reported

    @O2 I was issued with a odeon cinema code for use on Sunday however this is not now showing on my priority app so I’m unable to book my ticket. This seems to be a problem with priority as my partner booked the same and has the same issue however he took a screenshot of his code.

  • FullSen70316301 FullSend (@FullSen70316301) reported

    @O2 rude disgusting staff members think they can just hang the phone up on me absolute disgusting now my turn to take it to the legal side feel sorry for all of you