O2 Outage Report in Ashington, West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Ashington, West Sussex, England
The most recent O2 outage reports came from the following cities: Hove, Henfield, Pulborough, Brighton and Horsham.
| City | Problem Type | Report Time |
|---|---|---|
 Hove |
Phone | |
| Henfield |
Phone | |
| Pulborough |
Phone | |
| Brighton |
Phone | |
| Brighton |
Phone | |
| Horsham |
Community Discussion
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O2 Issues Reports Near Ashington, England
Latest outage, problems and issue reports in Ashington and nearby locations:
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Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
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Sam Hills
(@sammi_hills) reported
from
Hove, England
Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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Caroline Hall
(@caroline_hal) reported
from
Worthing, England
@O2 not happy with service in Worthing branch, my 71 Mum’s phone has broken after 25 days & they insisted that had to be sent away & refused her a replacement to cover her. They refused for 20mins till they realised she was on my business account. Treat people with respect please
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Stéphanie C
(@Stephke_C) reported
from
Brighton and Hove, England
@O2 Worst customer service ever. Been member for so long. So dissapointed.
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.
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Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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rob barnes 🏴
(@RobBarnes09) reported
from
Lyminster, England
@andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 dreadful, dreadful service yet again. 1/2 bars of reception in the middle of Brighton on a hill. I despair.
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🇬🇧 Gerald de Boing Boing 🇬🇧💧
(@BootsVernon) reported
@O2 #o2 Just been notified that my phone bill is increasing by 13.4% from April plus another 3.9% on top. Outrageous. I wager the bills won't go down as inflation reduces nor will their staff be rewarded with a salary increase. I will be leaving 02 at the earliest opportunity.
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phil.i.am
(@whatphilsaid) reported
hilarious that @O2 tell me the cost of calls/texts going up by around £60pa to cover the cost of powering their network when half the time i can't use my phone because their network is so bad. can't wait for my contact to end so i can leave them after over 10 years as a customer.
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ParodyNPC
(@gangouskhan) reported
@O2 O2 are so useless, I lost my phone, can't get through to any support without calling them, chat bot tells you it can't help and tells you to go away. No one ever helps live chat, no way to do online. How am I supposed to block my sim and phone if no one is willing to help
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Jay
(@join4te) reported
@O2 Day 97 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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James Richards
(@Jimbobthon) reported
@chrisrumbelow1 @O2 It wouldn't sting as much if investments were made to the network. 4g is slow, 5g is patchy at best. No investments to improve either, any signal issues we're to use WiFi.
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angela worley
(@villa4ever29) reported
@jodielouiseart @O2 I'm lucky if I have one bar at home! A problem with a mast nearby that is yet to be fixed I was told at the beginning of February!
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tris
(@CourtierTristan) reported
@O2 Just got a lovely message from you saying you are going to increase my bill. But you can't even provide a proper service in Devon I get a message every week saying you're still looking in to our area fault. May be sort out your problems before you increase my bill.
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Nay
(@Naomii904) reported
@O2 I’ve received an email this morning stating that my bill will increase by almost £5 per month. Quite frankly, that is a ridiculous price hike p/m, do I have an option to terminate my contract over this?
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Burnside
(@Burnside_5) reported
@O2 So in Norwich city centre 5g simply does not work despite having a full signal, your response was working as expected as no faults reported, and at home I get 1 bar 4g despite your status checker saying good signal indoors or outdoors 1/2
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Ben Prebble
(@realBenPrebble) reported
@virginmedia @TheBHF @O2 Currently been waiting 2 days on whatsapp- you keep asking me if I’m still there and requiring input to stay in the queue whilst never being there yourselves. What an absolute joke.