O2 Outage Report in Sompting, West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sompting, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sompting and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Sompting, West Sussex, England
The most recent O2 outage reports came from the following cities: Littlehampton, Worthing, Shoreham-by-Sea and Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Littlehampton |
Total Blackout | |
| Worthing |
Phone | |
| Shoreham-by-Sea |
Phone | |
| Brighton |
Internet | |
| Brighton |
Wi-fi | |
| Worthing |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Sompting, England
Latest outage, problems and issue reports in Sompting and nearby locations:
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Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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Caroline Hall
(@caroline_hal) reported
from
Worthing, England
@O2 not happy with service in Worthing branch, my 71 Mum’s phone has broken after 25 days & they insisted that had to be sent away & refused her a replacement to cover her. They refused for 20mins till they realised she was on my business account. Treat people with respect please
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
Oh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.
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Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
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Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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Stéphanie C
(@Stephke_C) reported
from
Brighton and Hove, England
@O2 Worst customer service ever. Been member for so long. So dissapointed.
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Sam Hills
(@sammi_hills) reported
from
Hove, England
Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
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rob barnes 🏴
(@RobBarnes09) reported
from
Lyminster, England
@andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.
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Jack Slade
(@IAmJackSlade) reported
from
Brighton and Hove, England
@O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 dreadful, dreadful service yet again. 1/2 bars of reception in the middle of Brighton on a hill. I despair.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emma
(@Em_J2021) reported
@O2 How can I get in touch about a billing issue if I’ve switched providers? My O2 will no longer let me in. Thank you.
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Missy Tink
(@TinkMissy) reported
@O2 let me guess, your sorry I’m experiencing problems but all your agents are busy right now.. and have been since august. Disgusted at your lack of customer service.
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roisin86
(@halloweenroisin) reported
@O2 any one working my account was out on hold due to money issues my services have been turned off and I was assured that wouldn’t happen I need my data to use my train ticket can someone get back to me
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Nigel Willis
(@Nigel_Willis_) reported
@O2 There's nothing there that I don't already know, and using the newer phones. I think coverage is just a little poor for Newark. The think is its foggy outside and that's one of my better results 🤔 my contract is up in May 2023 so I'm testing to see if it's worth renewing 🙄
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Cryptonetix
(@kinetix250) reported
@O2 Unfortunately it’s too late for O2. The service was so bad. The actions of the store person has now delayed my wife getting back into her iCloud account causing further stress. We have gone to a better network with better customer service. #2little2late
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Missy Tink
(@TinkMissy) reported
@o2 if only you spent as much time sorting out my issue as you do telling me how busy you are and updating Twitter. @o2 and their priorities
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Amy Buey
(@amy_buey) reported
@O2 Maybe @MartinSLewis could help? Would be great to hear what he thinks 🤞
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Missy Tink
(@TinkMissy) reported
@O2 At least it worked unlike your service and staff
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DJ2🏴🇪🇺🇨🇦🏁
(@godsarentreal65) reported
@O2 Already been there, it’s about as much use as a chocolate teapot. Guess I’m not getting any help then.
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Jay
(@join4te) reported
@O2 Day 29 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.