O2 Outage Report in Sompting, West Sussex, England
Why is my O2 service not working?
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Sompting, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sompting, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Sompting, England
The most recent O2 outage reports came from the following cities: Hove, Littlehampton, Henfield, and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 3 days ago |
|
|
11 days ago | |
|
|
Phone | 24 days ago |
|
|
Total Blackout | 1 month ago |
|
|
Phone | 1 month ago |
|
|
Phone | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sompting, England
Latest outage, problems and issue reports in Sompting and nearby locations:
-
Johanna (@smileyblonde43) reported from Hove, England@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
-
Tim Breden (@TimPBreden) reported from Arundel, EnglandAn hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful
-
💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
-
Shaun (@shaunobrien_) reported from Hove, England@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
-
rob barnes 🏴 (@RobBarnes09) reported from Lyminster, England@andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.
-
💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
-
Shaun (@shaunobrien_) reported from Hove, EnglandI’ve never known such crap customer service as I’ve encountered through @O2.
-
Gary Pleece (@garypleece) reported from Brighton and Hove, EnglandBeen subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
-
A little bit Anton (@antpantss) reported from Brighton and Hove, England@O2 You never detect anything there literally no point
-
RKAsh (@rosiekent_kent) reported from Ashington, England@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
-
RKAsh (@rosiekent_kent) reported from Ashington, England@O2 Have sent you a DM - had terrible experience on phone and got nowhere
-
Jack Slade (@IAmJackSlade) reported from Brighton and Hove, England@O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check
-
joy flowers (@scruftgirl) reported from Brighton and Hove, England@O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.
-
Sam Hills (@sammi_hills) reported from Hove, EnglandWanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
-
Jennie chamberlain (@chambjennie) reported from Brighton and Hove, England@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
-
Em (@emilymorgan_x) reported from Brighton and Hove, EnglandNever known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
-
Tim Breden (@TimPBreden) reported from Arundel, EnglandOh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW
-
Shaun O’Brien (@shaunobrien_) reported from Hove, EnglandJust been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
-
Russell Macdonald (@russmacdonald) reported from Sompting, England@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
-
Gary Pleece (@garypleece) reported from Brighton and Hove, England@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Shelly (@RaitShelly) reported@O2 why wasn't I given prior warning that my audible was finishing. I had 5 unused credits that have now been deleted. Isnt good customer service to alert customers their subscription will be coming to an end and to use any unused credits....Surely that's common sense! Just poor!
-
Alex Lieven - Design & Art Director (@finkcreative) reported@virginmedia No phone. No internet. No ******* work then tomorrow. You’re a bloody disgrace. I want out of this lying **** bag contract. 😡 Oh and @O2 you’re not showering yourself in glory with your **** 3G only signal. Pair of you are abysmal.
-
Chocolate Teapot (@chcolate_teapot) reported@virginmedia @TheBHF @O2 Your customer service is likely to give someone a heart attack.
-
SheisLaurence (@sheislaurence) reported@Ofcom Anyone fancying accountability or should the customer pay? @virginmedia @O2
-
JDX Sales (@JdxSales) reported@O2 I can't as I haven't got any credit and it doesn't work.
-
Vi (@DarthVidahoo) reported@virginmedia I want your service as I'm @o2 customer already but we're not off to a good start. 2yr old Disney fan and 40yr old gamer in the house, no Internet is making life miserable!
-
Steve Davis (@sd1414) reported@O2 hi guys I’m hoping you can help I live in postcode TN26 which comes off the TN30 mast you have removed meaning loss of signal and service and an update is expected on the 26th of April can we end our contracts early due to the fact your unable to provide our services thanks
-
Drew Morgan (@Drewstoopher) reportedFull signal and 5G @O2 and once again, no service. Now conected to Wifi. Looking forward to leaving come March! Never again.
-
Jay (@join4te) reported@O2 Day 73 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
-
JDX Sales (@JdxSales) reported@O2 Day three of not getting a reply from you guys and still no way to contact you. I'm currently without a phone due to your incompetence, which is causing problems! Wtf is going on?