O2 Outage Report in Sompting, West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sompting, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sompting and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Sompting, West Sussex, England
The most recent O2 outage reports came from the following cities: Brighton and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Wi-fi | |
| Worthing |
Phone | |
| Worthing |
Internet | |
| Brighton |
Phone | |
| Hove |
Phone | |
| Henfield |
Phone |
Community Discussion
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O2 Issues Reports Near Sompting, England
Latest outage, problems and issue reports in Sompting and nearby locations:
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.
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rob barnes 🏴
(@RobBarnes09) reported
from
Lyminster, England
@andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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Sam Hills
(@sammi_hills) reported
from
Hove, England
Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful
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Jack Slade
(@IAmJackSlade) reported
from
Brighton and Hove, England
@O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
Oh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW
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A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
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Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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mark platts
(@markplatts) reported
@O2 what the hell is going on with your customer service team. After what was meant to be a simple request by my son for a PAC code because he’s moving to Vodafone (and out of contract) your guys have switched him onto a new 12 month contract with less data without his approval?
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Andreas🇸🇪🇪🇺🏳️🌈
(@Andreasthlm1) reported
@HerveyBrookes @O2 Exactly. Any extra fees in this context are roaming fees by definition. And that doesn't help us EU citizens that now have to buy an additional international roaming plan when we go to the UK.
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lee
(@ruwivus_lee) reported
@V00D00_D0T_exe @O2 @virginmedia Same problems I am having. Not getting the double data for my package on O2 SIM. Told it's Virgin, they say it's O2. It's a complete farce and joke, 2 mths I still trying to sort out
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Bence Barta
(@BenBarta) reported
@O2 I did. It says a phone mast near me is offline and data/calls might be disrupted. It says I'll get an update by 18th Jan. That's unacceptable, it's two weeks and I'm paying for this service and I can barely use it. How can I find out more about when it's going to end?
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BOBBIE🦋🌸
(@bobbieee123) reported
@LutzSchueler @MarkEvansO2 this is the only way I might be heard although it wouldn’t surprise me if this too doesn’t work! I have literally been contacting @O2 for about 17 days now and promised a manager call back 6 times never get one I am being palmed off and goes unresolved
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Hayley
(@_Hayleyx) reported
@O2 Why does Asda always have an ‘x’ next to it on airtime rewards? I never ever get these ones through
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Lawrence Ferguson
(@lozfromcorby) reported
No EU roaming charges. @O2 you just gained 3 contracts from @EE from my family. I appreciate honestly, and not looking at any opportunity to gouge customers. I will never use EE again after this.
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Kirsty Louise
(@KLouise20) reported
@O2 I’m trying to call as per a text I received and all the options say “Ok Bye” then hang up on me 🙈😞
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Lindsey Smith
(@loubyloux584) reported
@O2 please can someone help me, I need to change a phone number urgently due to harassment but having tried multiple times for the past week I can’t get through to an advisor, I simply get cut off even selecting the urgent query option.
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Dave
(@dave061001) reported
@O2 Would that be 30 days from when my 24 mths is up or cancel on the 23rd month, to give 30 days notice?