O2 Outage Report in Sompting, West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sompting, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sompting and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Sompting, West Sussex, England
The most recent O2 outage reports came from the following cities: Worthing, Brighton, Hove, Henfield and Pulborough.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
Internet | |
| Brighton |
Phone | |
| Hove |
Phone | |
| Henfield |
Phone | |
| Pulborough |
Phone | |
| Brighton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Sompting, England
Latest outage, problems and issue reports in Sompting and nearby locations:
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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rob barnes 🏴
(@RobBarnes09) reported
from
Lyminster, England
@andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
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A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
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Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.
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Jack Slade
(@IAmJackSlade) reported
from
Brighton and Hove, England
@O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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Sam Hills
(@sammi_hills) reported
from
Hove, England
Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
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Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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Caroline Hall
(@caroline_hal) reported
from
Worthing, England
@O2 not happy with service in Worthing branch, my 71 Mum’s phone has broken after 25 days & they insisted that had to be sent away & refused her a replacement to cover her. They refused for 20mins till they realised she was on my business account. Treat people with respect please
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
Oh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Holdsworth
(@HannahHoldswor2) reported
@O2 It’s been a very rude Irish man the last few times from 08009524854 . I’ve tried blocking the number but it’s still coming through
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Shelley🦖
(@Shell_i_e) reported
@O2 I've been trying to contact you to cancel my insurance but when I ring your computer says you can't help?
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Markus Kane
(@Markus_Astbury) reported
@O2 you’re a company that lies to its customers, I had explained my current predicament, was on a payment plan, yet you still disconnect me. That isn’t even the worse part, trying to call an actual human from your side is borderline impossible. New network for me 🖕🖕🖕
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Jemma
(@jem_jem_13) reported
@O2 I have to say I'm very disappointed with your Customer service team thought I had resolved an issue 3 weeks ago but got back to square one today! Not very helpful at all
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JustKelly
(@MisssKellly13) reported
@O2 soo you send multiple debt letters following a fault of your staff member, the issue was resolved and the letters keep coming! Now its enforcement letters but when i get a text of whats owed it says £0.00! This is absolutely sickening! #skymobilehereicome
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Felix 'Layi
(@FelixLayi) reported
@O2 Hello, I need some help!
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Louise
(@cambourne7) reported
@O2 trying to get through phone system takes me around in circles, trying to use app it crashes, trying to use web site and it crashes are you having system issues?
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Katharine
(@thekforbes) reported
@O2 Tried multiple times to add the free Disney+ for 6 months through Priority and nothing is happening. No text after waiting 48hrs and 24 hrs many times. Help!
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Yem
(@midget_gemms_xx) reported
@O2 Hi, yes I’ve spoke to you guys on the phone, the deals you were offering in my eyes weren’t really deals as I’ve found better alternatives with other providers like 3 and Vodafone and I’m not even a loyal customer to them
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Kate
(@hideinhennock) reported
@O2 is the website currently glitching cant seem to sign in, rest of site works though?