O2 Outage Report in Bromsgrove, Worcestershire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Bromsgrove, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bromsgrove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (12%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Bromsgrove, Worcestershire, England
The most recent O2 outage reports came from the following cities: Birmingham, Brierley Hill, Dudley, Kidderminster and Worcester.
City | Problem Type | Report Time |
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Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bromsgrove, England
Latest outage, problems and issue reports in Bromsgrove and nearby locations:
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Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England
@O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄
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Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported from Birmingham, England
@O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?
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Ketan Surti (@DirtySurti) reported from Dickens Heath, England
@O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !
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Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England
@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
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Roger Leitch (@notdodgy) reported from Solihull, England
@o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.
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Gordé 🥚 (@ReissOmari) reported from Birmingham, England
I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??
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ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported from Birmingham, England
@O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?
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Rachele (@_Rachele_) reported from Birmingham, England
Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?
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Evan Davis (@EvanD) reported from Solihull, England
@O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.
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Roger Leitch (@notdodgy) reported from Solihull, England
@O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...
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Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported from Birmingham, England
Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves
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Adam (@Caina07Adam) reported from Wychbold, England
@O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????
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Roger Leitch (@notdodgy) reported from Solihull, England
@O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.
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Adam (@Caina07Adam) reported from Wychbold, England
@O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?
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Tom Andrews (@tommy_andrews) reported from Worcestershire, England
Hey @O2 my upgrade was supposed to come last Friday.... DHL tracker has said its coming everyday last week then never arrives... Now they say contact you??
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han (@Hannahbreenx) reported from Bromsgrove, England
@O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me
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Evan Davis (@EvanD) reported from Solihull, England
@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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Roger Leitch (@notdodgy) reported from Solihull, England
@O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.
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Roger Leitch (@notdodgy) reported from Solihull, England
@O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?
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Crystalcraft Andy (@Crystalcraftand) reported from Dudley, England
@O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan. I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ChrisyMc (@ChrisyMc4) reported
@CathCarterMusic @O2 Jesus Cathy , hope your ok , this is not right at all , working families need help too
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Jessica Stanley (@dailydoseofjess) reported
@O2 Please let someone in management know that it’s underhand and morally wrong in these bad economic times to dress up taking on a totally unnecessary new data contract (ongoing debt) as a “free reward for loyalty.”
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Melissa Church (@MelButterflyRec) reported
@O2 you have caused me more anxiety than anything I have experienced. Never dealt with a company like this. One month, 10 plus calls, you have cut my mobile line off twice. 3 times been told it has been dealt with and still not. For anyone looking for a network steer clear Of @O2
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Paul (@brightonrocks24) reported
@O2 So I have DM’d these people but apparently they can’t talk, they’ll only write. 20+ years a customer and my mobile phone provider can’t be bothered to actually TALK to me! Unbelievable
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Viv P (@Viv_P01) reported
@O2 I've been experiencing poor signal for about a week, your website says not back until friday. I have been unable to receive calls, work etc. Will compensation be given to customers, because 10 days is too long to have really poor signal?
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TWhatley (@whatters1) reported
I'm sick to death of being sent bills from @O2 for an account that's been cancelled SEVERAL TIMES and never used. Do your employees not talk to each other or check records! Sort this out!!
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kian (@xxkianchappellx) reported
@O2 app not working to top up
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Kirstyrubymccaughan@hotmail.co.uk (@Kirstyrubymcca1) reported
@O2 Further more im done I've just been offered a contract with the same provider I use for my teenage son there cheaper and they have never cut him of once in the last year
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blake (@blake48296320) reported
@O2 come on you clowns I've been on hold for over 3 hours now all I want to do is cancel my contract
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Louise (@clintonlouise) reported
Over 24hours and no @O2 calling, messages, zero network coverage, will I be getting a bill reduction? #o2down