O2

O2 Outage Report in Dudley, England

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The latest reports from users having issues in Dudley come from postal codes DY1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Dudley, England 05/04/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dudley, England

The most recent O2 outage reports came from the following cities: Dudley, Birmingham, Wolverhampton, Kidderminster, West Bromwich, Oldbury, Stourport-on-Severn and Redditch.

Loading map, please wait...
City Problem Type Report Time
United KingdomDudley Phone
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomWolverhampton Internet
United KingdomKidderminster E-mail
United KingdomBirmingham Total Blackout

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • RefinedSavage Dani Grim (@RefinedSavage) reported from Dudley, England

    @O2 Thanks, it was worth a try, but unfortunately I can't open the link because my connection speed is apparently too slow.

  • ChrisJSharratt_ ChrisJSharratt_ (@ChrisJSharratt_) reported from Birmingham, England

    @O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!

  • sukirandhawa4x4 Suki Randhawa (@sukirandhawa4x4) reported from Walsall Wood, England

    @O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.

  • charlll18x Charlotte (@charlll18x) reported from Dudley, England

    Don’t know what I’m paying for as it is can’t name a place I actually get signal, now a massive price increase. Can’t wait to leave @O2

  • RefinedSavage Dani Grim (@RefinedSavage) reported from Dudley, England

    Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

  • MikeKlymko Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.

  • John10649040 John (@John10649040) reported from Birmingham, England

    @O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !

  • MikeKlymko Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 yet again unable to charge my car because the signal from isn’t good enough.

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @O2 Priority down!!!!!

  • DeanMSimons Dean but festive (@DeanMSimons) reported from Birmingham, England

    hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?

  • PongoVilla PongoVilla (@PongoVilla) reported from Birmingham, England

    Why has #o2 gone crap since they merged with #Virgin time to move @o2

  • sukirandhawa4x4 Suki Randhawa (@sukirandhawa4x4) reported from Walsall Wood, England

    @O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.

  • MikeKlymko Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 Called to complain about poor network coverage where I live and work. Battery died whilst waiting on hold forever.

  • sabphotos69 SAB Photography (@sabphotos69) reported from Dudley, England

    @TheOldDear @O2 @EnglandRugby You’d think it would be easy to provide a service considering they charge me……….. wait for it £67 a month. I get no signal at all most of the time. Yet apparently engineers are working on it.

  • MikeKlymko Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2

  • _tombradshaw Tom Bradshaw (@_tombradshaw) reported from Birmingham, England

    @EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!

  • sabphotos69 SAB Photography (@sabphotos69) reported from Woodside, England

    @simonmaroulis @O2 @ThreeUK The mast near me. Hasn’t worked in now 19months. I understand dead spots, but I struggle to get a 4g signal anywhere. Utterly ridiculous.

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @O2 Hi, please could you help me with a online store order?

  • John10649040 John (@John10649040) reported from Birmingham, England

    @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jervetheswerve er...... (@Jervetheswerve) reported

    @O2 I am trying to change my tariff and can't select the one I want other than the suggested ones. Best way to get support for this?

  • katiejenkins4_ katie (@katiejenkins4_) reported

    @O2 is an absolute joke. Been trying to get ahold of someone to sort an upgrade out since 4pm and have now had the phone cut off mid call twice! Rubbish customer service.

  • berrynelson7 b4BERRY (@berrynelson7) reported

    @O2 Sure no problem

  • JLFx Jodie Perkins (@JLFx) reported

    @O2 is there anyone who can help me? I’ve been promised four calls backs since 19th December, I’ve sent emails and spoken to your online chat, and have heard nothing back from anyone. I’m fed of calling, having to explain the issue and then be told I’ll be called back

  • gareththetechie Gareth Molyneux (@gareththetechie) reported

    @O2 Hello! Just to let you know, I got an SMS today pretending I’ve had a billing problem with my account. Reported to their web host and action fraud - do you want a copy too? :)

  • ClockLox lox around the clock (@ClockLox) reported

    @O2 hi O2 is there any chance of getting to speak to a real human being to get some tech support that goes beyond the how to switch on a personal hotspot I have an urgent tech issue but unless my phone is stolen I can’t speak to anyone

  • steffiegc Steffie (@steffiegc) reported

    @O2 What hasn’t happened! Thankfully you have at least one person in your customer service who is a decent person! It’s a big mess and thanks for causing my aniexity to be through the roof :(

  • richie_x0 Richie シ 🐝 (@richie_x0) reported

    @O2 Hey. I'm trying to upgrade but I can't login. I keep getting a timeout message soon as I press "sign in" after typing e-mail and password. Cleared cache and cookies for the website already but no luck.

  • tupsleymusic Jon Weller (@tupsleymusic) reported

    @O2 I clicked on the PLUS sign and it just opens up the t and c for the extra. No option to cancel

  • aaronjb Aaron Brailsford (@aaronjb) reported

    Hey @O2 - does an iPhone 12 Pro Max bought from you come with eSIM or a nano SIM? If it's an eSIM does it support using a nano SIM at the same time for dual-SIM in the UK and would the second SIM need to be same network or not?