O2 Outage Report in Dudley, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Dudley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Dudley, England
The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Wolverhampton, Redditch, Willenhall, Solihull, Bilston, Bewdley, Walsall, West Bromwich and Brierley Hill.
City | Problem Type | Report Time |
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Total Blackout | ||
TV | ||
Internet | ||
Total Blackout | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Rachele (@_Rachele_) reported from Birmingham, England
Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?
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John McKeon (@goingabitgrey) reported from Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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Matthew Sparks (@matthew_74) reported from West Bromwich, England
@O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.
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Paul Berry (@paulberry2303) reported from Wolverhampton, England
@O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?
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Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England
@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
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Adam Waterhouse (@adam0604) reported from Halesowen, England
Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!
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Teg Singh (@MrTegSingh) reported from Wolverhampton, England
@O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone
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Iyaaz Matadar (@IyaazMatadar) reported from Redditch, England
Anyone on @O2 having problems sending @WhatsApp messages?
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ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported from Birmingham, England
@O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?
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Evan Davis (@EvanD) reported from Solihull, England
@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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Teg Singh (@MrTegSingh) reported from Wolverhampton, England
@wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡
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Matthew Sparks (@matthew_74) reported from West Bromwich, England
Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?
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Nas Mahmud (@M5Mahmud) reported from Birmingham, England
@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
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Lysander 🦆 (@Lysander_16) reported from Wednesfield, England
Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
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Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England
@O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄
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Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️🌈🌹🌊 (@Martbushii) reported from Dudley, England
@O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet
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Andy Hollinson (@AndyH_Official) reported from Redditch, England
@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
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Chris Booth (@c_booth1990) reported from Walsall Wood, England
@O2 please can you get the signal sorted in The Walsall area West Midlands the signal is horrendous keeps dropping out! Thanks
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Anne Baines 💙💙💙💙💙💙 (@AnneBaines1) reported from Hagley, England
@acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself
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Ketan Surti (@DirtySurti) reported from Dickens Heath, England
@O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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David Robinson (@Robinson92David) reported from Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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#1 Romans Revenge stan. (@Lilayax) reported
@O2 I’ve just managed to speak to an advisor who has told me that my security answer & password are the same thing and they can ask for either, but your website specifies that they’ll never ask for my password, it might be a coincidence that I’ve received a fraud
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A i l i s h M a y (@ailishsTARDIS) reported
@O2 hi I am trying to pay off my device plan and i keep getting a message saying the payment has failed but there is money in my account!! Please help
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pattermepretty (@pattermepretty) reported
@O2 @TheO2 my sister approached you to purchase 10 mobile WiFi routers without the sim to send to children who do not have internet access for remote schooling and your customer service would not sell them to her. SHAME ON YOU!
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ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878 (@lestereverton80) reported
@O2 can you help me please
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Rachael (@Shellys_Wellie) reported
@O2 The mobile number hasn’t been used in months. It shouldn’t have been an issue. Very upset with how my parents have been treated. All over a £14.16 bill too!Probably spent more than that £14 wasting time on the phone being interrogated by your team.
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Lesley Ferguson (@ItsLesleyFergs) reported
@O2 why can’t your online agents arrange a new tariff offer to start when my existing tariff finishes? Can you fix this?
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Daniel J Sims (@DanielJSims) reported
@O2 help me please. I changed tariff and I keep on getting a voicemail message pop up. No voicemail on phone. Phone has been turned off and on, SIM card out? Any other tricks I have missed. Getting annoyed with the constant msg #help #o2
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Joseph Joestar (@Farazzle92) reported
@O2 hi guys has your mast in my area gone down or under maintenance? Used to get great 4g coverage now struggling to get 4g at all?
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Roz Lloyd (@roz_lloydy) reported
@O2 why is the pay as you go number 4444 still down?