O2 Outage Report in West Bromwich, Sandwell, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Bromwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near West Bromwich, Sandwell, England
The most recent O2 outage reports came from the following cities: Birmingham, Wolverhampton, Brierley Hill, Dudley, Kidderminster, West Bromwich and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Phone | |
| Wolverhampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.
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Stu Parry
(@Wolvostu) reported
from
Dudley, England
Is 02 down in the DY6 area @O2
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Stuart Collett
(@StuartCollett) reported
from
Walsall Wood, England
So far today: @NOWTV failed our change from @bt_uk yesterday so no broadband. @O2 signal is poor so phones are no use & our @FreeviewTV signal is terrible. So no internet, data, @NOWTV, or @FreeviewTV. Oh, and a child needs to revise online for exams on Monday. Fantastic.
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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Gavin Wallace
(@gav_wallace1) reported
from
Wednesfield, England
2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest
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RICARDO WILLIAMS
(@iamRicardoW) reported
from
Birmingham, England
@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @three public shamed @o2 for being down. Pot Kettle..
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✨Becky Higgins✨
(@ppmbecky) reported
from
Walsall Wood, England
@O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem
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Jake Box
(@JakeBox7) reported
from
Walsall Wood, England
Swear no matter what town/city I go I get no ******* signal on 02 @O2
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@O2 your customer service has gone extremely S**T
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Boris Worrall
(@BorisJWorrall) reported
from
Walsall Wood, England
Great customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅
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ieesh
(@Ieeshhhk) reported
from
Birmingham, England
@O2 what’s with the dodgey service today 🙄
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Richard Anderson
(@MrRichAnderson) reported
from
Kidderminster, England
@O2 Terrible customer service, AGAIN. Promised a call on Monday morning. Came whilst I was out of reception (No surprise there!) Voicemail left saying you would try again. Nothing all week. Another reason not to actually upgrade and to leave O2.
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
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Tariq Khan
(@TeeKhan84) reported
from
Birmingham, England
Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
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HH
(@harryharrad) reported
from
Birmingham, England
@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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John Logan
(@_JohnLogan) reported
@O2 Hi, Thanks for the reply. I’m not looking to leave. I just want to cancel the insurance I have on my 3 devices. Is there anyone I can speak to to get this done? Or an email address I can send my request to?
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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Gareth Huw Snaith 🏴
(@Gareth_Snaith) reported
An ignored live chat then a trip to the shop in trostre where they couldn't help followed by a 25 min call with @O2 where they couldn't help. All I want is a new sim/num for my daughter. Unhelpful, complex and rude.
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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Ruby
(@Roobahroo) reported
@O2 when will signal be back up in Hull? I'm on day 3 of not being able to call or text anyone 😔 really not ideal in lockdown
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Alex Gajic 💙 💚
(@Alexsgajic) reported
@O2 I just changed my tariff -today I have no service. I managed to speak to someone who said they didn’t know why and I will have to wait 48hrs for a network guru to call me. This is way too long I’m sure it must be a simply fix!!!!
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Yuran Imbé Ceele
(@lenfant00855286) reported
@O2 Yeah great why don’t you give a damn about your customers?
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Constance H.
(@Constouche) reported
Hey @SkyUK please get a proper WiFi signal, bandwidth whatever, but I’m tired having to top up 4G data on my phone every other day just to be able to work. Thanks. (And @O2 please, some discounts? ) #lockdownlife
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Jail Cel🌻
(@CelineHawkinss) reported
@O2 hiya! i’ve randomly lost signal on my phone and i’ve tried removing and reentering the sim card but nothings working? have received no messages saying there’s engineering work on the line in the area?
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EmpressLatty🇯🇲
(@Ms_Latty) reported
So an @O2 agent called Chris gave me a price then the called ended after about 15 mins. I called a 3rd time and this new person doesn't want offer the same price. Like @02 fix up man kmt. I want the same price 🙄🙄😷😷