O2

O2 Outage Report in West Bromwich, Sandwell, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Bromwich, Sandwell, England 10/17/2025 08:20

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Bromwich, Sandwell, England

The most recent O2 outage reports came from the following cities: Wednesbury, Birmingham, West Bromwich, Oldbury and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomWednesbury Phone
United KingdomBirmingham Phone
United KingdomOldbury Wi-fi
United KingdomBirmingham Internet
United KingdomStourbridge Phone
United KingdomWalsall Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • Dedicated_Mole Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England

    @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

  • macwool paul woolley (@macwool) reported from Brownhills, England

    @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

  • SophieMDrake Sophie Drake (@SophieMDrake) reported from Birmingham, England

    @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

  • amy_bradwell Amy Bradwell (@amy_bradwell) reported from Birmingham, England

    @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

  • RampziieTweets Dad (@RampziieTweets) reported from Walsall Wood, England

    @TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable

  • conorcole Conor (@conorcole) reported from Birmingham, England

    @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

  • devilwoman1975 Alison Hadley 🛵 (@devilwoman1975) reported from Walsall Wood, England

    @O2 losing signal on walsall area

  • areeyoushaw Harris (@areeyoushaw) reported from Dudley, England

    Signals dog **** today lads, lasses, (other) @O2

  • LittleMissCosta Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England

    @O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..

  • LittleMissCosta Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England

    @O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..

  • emmajsaunders emma saunders (@emmajsaunders) reported from Solihull, England

    @O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    Is @O2 down at the moment?

  • Villandrew Andrew Horton (@Villandrew) reported from Solihull, England

    @villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .

  • ellenkenty ellen (@ellenkenty) reported from Lichfield, England

    @O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???

  • ASWM1990 ... (@ASWM1990) reported from Walsall Wood, England

    @O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!

  • crazysamsam Samantha Thompson (@crazysamsam) reported from Walsall Wood, England

    Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

  • GedNeilAlex #boredinafactoryupddated (@GedNeilAlex) reported from Walsall Wood, England

    Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lookship_ 𝙇𝙊𝙊𝙆𝙎𝙃𝙄𝙋 (@lookship_) reported

    @O2 "Unprecedented" yeah because it was never going to sell out instantly was it. Doyles.

  • janjelly jan calder (@janjelly) reported

    @O2 So unfair! I had tickets for his last gig that was cancelled and can't even get on the site! Priority should be given to those who had tickets for the cancelled shows. Bad form O2

  • cazza243 Caroline Hurst (@cazza243) reported

    @O2 assume you will tell us when they are all gone? likely have all gone by now. Really gutted. Very poor service to not be prepared.

  • alic8819 Alic8819 (@alic8819) reported

    @JordanKinsleyx @O2 @O2 should be forced to buy them back or cancel the order and give them to people who actually want to go

  • ZoeLDunne Zoë 🐝 (@ZoeLDunne) reported

    @O2 Absolute poor show here @O2. You should have expected the demand. So disappointed 😭 @peterkay_co_uk

  • thecorriekid The Corrie Kid (@thecorriekid) reported

    @O2 Would also help if the app didn't take around 2 to 3 minutes to actually open up

  • StringChris chris string (@StringChris) reported

    @beccajrose2728 @O2 all i get is 502 bad gateway

  • Ellie92xx Ellie (@Ellie92xx) reported

    @O2 what a let down 🤯 can't get onto priority for hours 😭

  • marky141967 Mark Morris (@marky141967) reported

    @O2 @peterkay_co_uk My app was working fine until yesterday evening. Your service is hopeless. PRIORITY my arse!

  • ToddWestwood9 Todd Westwood (@ToddWestwood9) reported

    @O2 can’t even log into the app what a **** day for this to happen @peterkay_co_uk have a word with them will ya