O2

O2 Outage Report in West Bromwich, Sandwell, England

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The latest reports from users having issues in West Bromwich come from postal codes B71.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Bromwich, Sandwell, England 03/24/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near West Bromwich, Sandwell, England

The most recent O2 outage reports came from the following cities: Birmingham, Lichfield, Walsall, Stourbridge, Wolverhampton, West Bromwich, Oldbury, Dudley and Sheldon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomLichfield Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomBirmingham Internet

Community Discussion

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O2 Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • Brumdad30 Rudi Feix (@Brumdad30) reported from Birmingham, England

    @O2 will someone please help me!!! Bloody useless o2

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73

  • amy_bradwell Amy Bradwell (@amy_bradwell) reported from Birmingham, England

    @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    Is @O2 down at the moment?

  • devilwoman1975 Alison Hadley 🛵 (@devilwoman1975) reported from Walsall Wood, England

    @O2 losing signal on walsall area

  • GedNeilAlex #boredinafactoryupddated (@GedNeilAlex) reported from Walsall Wood, England

    Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!

  • areeyoushaw Harris (@areeyoushaw) reported from Dudley, England

    Signals dog **** today lads, lasses, (other) @O2

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

  • macwool paul woolley (@macwool) reported from Brownhills, England

    @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

  • kazpeza karen (@kazpeza) reported from Wednesfield, England

    @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

  • crazysamsam Samantha Thompson (@crazysamsam) reported from Walsall Wood, England

    Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

  • Villandrew Andrew Horton (@Villandrew) reported from Solihull, England

    @villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

  • conorcole Conor (@conorcole) reported from Birmingham, England

    @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyOxon /-\Ƞ∂ɣ[]פȠ (@AndyOxon) reported

    @O2 I've just noticed that my data usage has disappeared from the top of the app. If I click (say) minutes instead, there is a tab for data, which is reporting zero usage. Are u aware there is a problem?

  • jimbonjovi James (@jimbonjovi) reported

    @O2 hey O2, what's the point in telling about fraud on my account twice and you guys just let it happen anyway? They've sent me a phone I didn't order and changed my tariff.... Yet I told you....TWICE!!! FANTASTIC SERVICE

  • arfsenior Andy (@arfsenior) reported

    @B15Dan @EnglandRugby @O2 Feel very vindicated in this original tweet..really poor selection. Poor game management. Very concerning with the talent we have that we are heading backwards at a rate of knots

  • MoBuckley1 Mo Buckley (@MoBuckley1) reported

    @O2 Yes it’s not with Tesco my plan and phone was bought through AO/mobile phone direct ? When I popped in to your Tamworth store they advised me that I’m on a piggy back service that’s why my signal is really bad ! I have already complained to 02 ????

  • MoBuckley1 Mo Buckley (@MoBuckley1) reported

    @O2 I’m trying to contact your company with an open complaint just joined in the las 8 weeks but I’ve got very limited phone signal popped into o2 shop and they confirmed that I’m on a second class piggy back service help please need to leave ! URGENT ITS NOT TESCO

  • HannahhLouiiise Hannah Louiise (@HannahhLouiiise) reported

    @O2 I've been trying to get an order cancelled. Can you please cancel order ms-321083032 before its dispatched please

  • HannahhLouiiise Hannah Louiise (@HannahhLouiiise) reported

    @O2 I've been trying to cancel an order within 30 mins of ordering yesterday and it's still showing on my account. Can you please cancel order ms-321083032

  • samhenry7 Sam Henry (@samhenry7) reported

    @O2 hi I am Having problems signing up to the priority disney + offer as it doesn’t recognise my account? How can I get assistance pls?

  • kirstieclose Kirstie Newson (@kirstieclose) reported

    @O2 Mistake made in store when opening 2 new accounts... terrible customer service... terrible retail support... now no new phones.. 3 hard searches on credit score & almost lost our numbers we had for years .. billed for contracts we never got! DISGUSTING! MY ADVICE... AVOID O2!

  • agb_galaxy hanna (@agb_galaxy) reported

    @O2 Hello my 4g is not working at all and neither are my texts please help?