O2 Outage Report in West Bromwich, Sandwell, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Bromwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near West Bromwich, Sandwell, England
The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Oldbury, Wolverhampton, Sutton Coldfield, West Bromwich and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
||
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Walsall |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 Called to complain about poor network coverage where I live and work. Battery died whilst waiting on hold forever.
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Gracie xo
(@gracielou_xx) reported
from
Swindon, England
I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢
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Carpy Villan™️
(@PeteVillan1981) reported
from
Wolverhampton, England
How poor is the coverage from @virgin mobile? Since the merger with @O2 the mobile coverage is appalling. Massive price increase on all plans/ packages yet the network service is worse than ever
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 yet again unable to charge my car because the signal from isn’t good enough.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@O2 Hi, please could you help me with a online store order?
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Carpy Villan™️
(@PeteVillan1981) reported
from
Wolverhampton, England
@villa4ever29 @Virgin @O2 Awful mobile coverage for the last 12 months. Shame I’m tied in to my contract for another 6 months. It’s been particularly bad the last couple of weeks. No 4G available and switching between 3G & EDGE regularly. Appalling
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@O2 Priority down!!!!!
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Dani Grim
(@RefinedSavage) reported
from
Dudley, England
Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.
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PongoVilla
(@PongoVilla) reported
from
Birmingham, England
Why has #o2 gone crap since they merged with #Virgin time to move @o2
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Gracie xo
(@gracielou_xx) reported
from
Swindon, England
I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?
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SAB Photography
(@sabphotos69) reported
from
Dudley, England
@TheOldDear @O2 @EnglandRugby You’d think it would be easy to provide a service considering they charge me……….. wait for it £67 a month. I get no signal at all most of the time. Yet apparently engineers are working on it.
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Charlotte
(@charlll18x) reported
from
Dudley, England
Don’t know what I’m paying for as it is can’t name a place I actually get signal, now a massive price increase. Can’t wait to leave @O2
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2
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Tom Bradshaw
(@_tombradshaw) reported
from
Birmingham, England
@EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!
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SAB Photography
(@sabphotos69) reported
from
Woodside, England
@simonmaroulis @O2 @ThreeUK The mast near me. Hasn’t worked in now 19months. I understand dead spots, but I struggle to get a 4g signal anywhere. Utterly ridiculous.
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Suki Randhawa
(@sukirandhawa4x4) reported
from
Walsall Wood, England
@O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.
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ChrisJSharratt_
(@ChrisJSharratt_) reported
from
Birmingham, England
@O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!
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Dani Grim
(@RefinedSavage) reported
from
Dudley, England
@O2 Thanks, it was worth a try, but unfortunately I can't open the link because my connection speed is apparently too slow.
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Suki Randhawa
(@sukirandhawa4x4) reported
from
Walsall Wood, England
@O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hayley C
(@weebtrashperson) reported
@O2 You have no reported issues. I just have zero signal meaning I have missed important calls today. Annoyingly its somehow still legal for you to put in your contracts that you don't guarantee service so im stuck @Ofcom
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Larissa
(@larissaharring) reported
@O2 Hi there, it was a student discount that was supposed to last my 36 month contract. I’ve been looking into upgrading but the offers I find on your store are never in my myo2 to be able to go through with the purchase. I’m going into my local o2 shop this weekend to hopefully
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simon bennett
(@felixeemopener) reported
@whos81 @O2 It’s the same with me for Vodafone. I think it’s a bandwidth issue. Too many people and not enough web
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TheBeesleyBuzz
(@TheBeesleyBuzz) reported
@O2 My new phone keeps "crashing" / appears pixelated at times and stops working. Am getting nowhere with virtual assistant on O2 website and no-one available on live chat - please help!
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Cymraesydwi 🏴 🇺🇦 💜🤍💚
(@cymraesydwi) reported
Really, really regretting leaving @O2 and moving to @tescomobile . Tesco service has been absolutely shocking. I've been waiting for them to port my number since 6th Dec. Multiple online chats, conversations with staff in-store, DMs on here and zero progress.
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Larissa
(@larissaharring) reported
@O2 upgrade and see if my connection issues are fixed if I upgrade. My internet and signal are so poor when I’m not connected to the internet that I cannot make calls or texts in certain areas that only have 4G.
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Kevin
(@appccessible) reported
A bigger issue at @O2 is how badly they fail visually impaired customers. Trying to make a payment for 20 minutes constantly put on hold, then asked to enter details via my keypad. #a11y
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Apple Spencer
(@ApplecogSpencer) reported
@O2 cracking service been with 02 approx 20 years still can’t put phone in married name or business name but Samantha happy to put me thru to get me PAC code to ******* - doesn’t give a fk!! Then I got Ilyaas and Craig two lovely guys who sorted everything out 🙏🏼🙏🏼
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Connor
(@Connor_James94) reported
@O2 it’s truely insane how terrible my time with this company has been. I couldn’t honestly recommend them to anyone. From signal issues in a city centre, to finding it next to impossible to speak to a human when you need to. Go anywhere else
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Paula Lowe
(@PaulaLo98751241) reported
@O2 No reply o2 and no port of number today. Apparantly its been delayed. Would anyone care to advise if its likely to happen tomorrow and what the issue actually is?