O2

O2 Outage Report in West Bromwich, Sandwell, England

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The latest reports from users having issues in West Bromwich come from postal codes B70.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Bromwich, Sandwell, England 05/04/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Bromwich, Sandwell, England

The most recent O2 outage reports came from the following cities: Dudley, Birmingham, Wolverhampton, Kidderminster, West Bromwich and Oldbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomDudley Phone
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomWolverhampton Internet
United KingdomKidderminster E-mail
United KingdomBirmingham Total Blackout

Community Discussion

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O2 Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • StuartCollett Stuart Collett (@StuartCollett) reported from Walsall Wood, England

    So far today: @NOWTV failed our change from @bt_uk yesterday so no broadband. @O2 signal is poor so phones are no use & our @FreeviewTV signal is terrible. So no internet, data, @NOWTV, or @FreeviewTV. Oh, and a child needs to revise online for exams on Monday. Fantastic.

  • MrRichAnderson Richard Anderson (@MrRichAnderson) reported from Kidderminster, England

    @O2 Terrible customer service, AGAIN. Promised a call on Monday morning. Came whilst I was out of reception (No surprise there!) Voicemail left saying you would try again. Nothing all week. Another reason not to actually upgrade and to leave O2.

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @three public shamed @o2 for being down. Pot Kettle..

  • GriffPlays Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England

    @O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

  • Wolvostu Stu Parry (@Wolvostu) reported from Dudley, England

    Is 02 down in the DY6 area @O2

  • harryharrad HH (@harryharrad) reported from Birmingham, England

    @SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!

  • Ieeshhhk ieesh (@Ieeshhhk) reported from Birmingham, England

    @O2 what’s with the dodgey service today 🙄

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    @O2 your customer service has gone extremely S**T

  • ppmbecky ✨Becky Higgins✨ (@ppmbecky) reported from Walsall Wood, England

    @O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem

  • GriffPlays Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England

    @O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.

  • TheCarlFord Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken

  • iamRicardoW RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England

    @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

  • PaulasJewellery Paula (@PaulasJewellery) reported from Dudley, England

    @O2 is there a issue with the service this afternoon cuz I can't add a bolt on.

  • TeeKhan84 Tariq Khan (@TeeKhan84) reported from Birmingham, England

    Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

  • BorisJWorrall Boris Worrall (@BorisJWorrall) reported from Walsall Wood, England

    Great customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅

  • gav_wallace1 Gavin Wallace (@gav_wallace1) reported from Wednesfield, England

    2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Brin_007 Brin (@Brin_007) reported

    @O2 any assistance please we are in Italy and I have no signal? Have messaged via the my 02 app but received no response?

  • DanielFynn9 Daniel Fynn (@DanielFynn9) reported

    @VMO2News @virginmedia @O2 Bet they still have crap internet, customer service and just appalling company

  • eileennewell15 eileen newell (@eileennewell15) reported

    @VMO2News @virginmedia @O2 After Virgin did planned work in my area my landline did not come back on. 7days now. Tech has been out numerous phone calls several on line complaints ignored, No landline. Noone bothers to get in touch. Appalling service. AVOID!

  • CharlMoz91 Charlotte Morris 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CharlMoz91) reported

    @LucyMorris91 @O2 @EE They won't have any customers left at this rate. Awful service!

  • mohulbert Maureen Hulbert (@mohulbert) reported

    @o2 get your act together I've had no signal for 18 hours now KA11 3BU area 30 minutes hold fir customer service

  • BenMyatt74 Darksider  (@BenMyatt74) reported

    @MrJamesMay @O2 why is my 3G and 4G internet speed soooooo slow? Whenever have a powercut and loose WiFi it is impossible to use the iPhone even with 2 or 3 bars of network coverage!

  • tisha_wisha86 tisha (@tisha_wisha86) reported

    No been able to use my phone for 3 weeks unless connected to wifi. Cant be reachable for my kids and cant do my job properly. All because @O2 are changing their towers to 5g. That sounds like an o2 problem as I am paying for a phone I can not use. Is anyone else effected by this?

  • carlhunter86 carl (@carlhunter86) reported

    @O2 ur network is terrible! Wish i never moved. Talk about miss selling. I am lucky to ever have sustained 4G let alone 5G

  • mohulbert Maureen Hulbert (@mohulbert) reported

    @O2 get your act together as I've had no signal for 18 hours in KA11 3BU area. 30 minutes on hold for customer service only to be disconnected from call

  • sajidfarid Sajid Farid (@sajidfarid) reported

    @O2 Not working