O2

O2 Outage Report in West Bromwich, Sandwell, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Bromwich, Sandwell, England 01/14/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (20%)

    Internet (20%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Bromwich, Sandwell, England

The most recent O2 outage reports came from the following cities: Brierley Hill, Wolverhampton, Birmingham, Tipton, Willenhall, Walsall and Kingswinford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrierley Hill Phone
United KingdomWolverhampton E-mail
United KingdomBirmingham Phone
United KingdomTipton Internet
United KingdomBirmingham Internet
United KingdomBirmingham Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • devilwoman1975 Alison Hadley 🛵 (@devilwoman1975) reported from Walsall Wood, England

    @O2 losing signal on walsall area

  • areeyoushaw Harris (@areeyoushaw) reported from Dudley, England

    Signals dog **** today lads, lasses, (other) @O2

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

  • macwool paul woolley (@macwool) reported from Brownhills, England

    @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

  • crazysamsam Samantha Thompson (@crazysamsam) reported from Walsall Wood, England

    Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

  • GedNeilAlex #boredinafactoryupddated (@GedNeilAlex) reported from Walsall Wood, England

    Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

  • conorcole Conor (@conorcole) reported from Birmingham, England

    @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

  • amy_bradwell Amy Bradwell (@amy_bradwell) reported from Birmingham, England

    @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

  • emmajsaunders emma saunders (@emmajsaunders) reported from Solihull, England

    @O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years

  • Villandrew Andrew Horton (@Villandrew) reported from Solihull, England

    @villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .

  • LittleMissCosta Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England

    @O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    Is @O2 down at the moment?

  • LittleMissCosta Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England

    @O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • littlemy77 Lou Böhmer 🏳️‍🌈 (@littlemy77) reported

    @o2 pretend to sort out return - instantly ignore customer again and apparently out of stock of a jiffy envelope - zero communication to rectify- clearly forcing customers over 14 day return agreement - any advice from anyone re trading standards etc?

  • Hannahbreenx han (@Hannahbreenx) reported

    @O2 Yep still not working on the app or desktop version

  • SEAMAC_VALET SEA-MAC VALET (@SEAMAC_VALET) reported

    @O2 Not what I asked but never mind

  • ryanlgray Ryan (@ryanlgray) reported

    Goodbye @ThreeUKSupport Hello @o2 Fed up of the terrible mobile service for calls and 4G. Been going on for months now and still no improvement. So time for a change.

  • GazBenham Gary Benham (@GazBenham) reported

    @O2 Latest update suggests an outage until 18 November. That will be nearly a month without the service that I’m paying for. This cannot be acceptable?

  • ryanlgray Ryan (@ryanlgray) reported

    @Thehitmonliam @ThreeUKSupport @O2 I never had any issues with them unlit the past 9 months. 4G not working, calls dropping out etc. Not to mention dropping the roam like at home.

  • LaurennCremin L A U R E N (@LaurennCremin) reported

    @O2 But is there any update on when the mast will be fixed at all? It’s been down for so long

  • m66rus Mark Russell (@m66rus) reported

    Looks like the whole family are shifting from @O2 because of poor service and coverage here we come EE

  • peterjones1803 Peter Jones (@peterjones1803) reported

    @O2 waited 24 hours for an activation link for my 02 account despite two reminders via DM. Help

  • GavinLuce Gav Luce (@GavinLuce) reported

    @O2 hello useless. Have you sacked all of your customer service team? As no one seems to have been available all week. You’re quick enough to send me promotional rubbish via text and email, but when I need to speak to someone, you all seem to be having a coffee or a pastry.