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O2 outages and service status in West Bromwich, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around West Bromwich, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West Bromwich, England

The most recent O2 outage reports came from the following cities: Burntwood, and Birmingham.

CityProblem TypeReport Time
Burntwood Internet 10 days ago
Birmingham Internet 13 days ago
Birmingham Internet 2 months ago
Birmingham Internet 2 months ago
Birmingham Internet 2 months ago
Birmingham Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?

  • mparkerjones
    Matthew Parker-Jones Hall (@mparkerjones) reported from Walsall Wood, England

    @O2 hi we ever getting a fix for postcodes WS14 and WV14 terrible phone signal and data just doesn't connect mentioned in December and according to your app it would be fixed in 2 weeks ?! 4months later still exactly the same

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @O2 Hi, please could you help me with a online store order?

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...

  • ReissOmari
    Gordé (@ReissOmari) reported from Birmingham, England

    @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

  • amy_bradwell
    Amy Bradwell (@amy_bradwell) reported from Birmingham, England

    @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

  • Jeanybabesb
    j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

  • auspices
    richard (@auspices) reported from Birmingham, England

    anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage

  • devilwoman1975
    Alison Hadley 🛵 (@devilwoman1975) reported from Walsall Wood, England

    @O2 losing signal on walsall area

  • steve8454
    steve beard (@steve8454) reported from Birmingham, England

    @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

  • EmmaJCasey
    Emma Casey (@EmmaJCasey) reported from Birmingham, England

    Is @O2 down at the moment?

  • ellrbrown
    Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

  • TheCakeSpa
    The Cake Spa (@TheCakeSpa) reported from Lichfield, England

    Absolute garbage signal in central #lichfield again today @O2 - I have been with you over 20 years but I think I'm gonna have to bail. The last 2 years have been awful!

  • matthew_74
    Matthew Sparks (@matthew_74) reported from West Bromwich, England

    Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.

  • crazysamsam
    Samantha Thompson (@crazysamsam) reported from Walsall Wood, England

    Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

  • kazpeza
    karen (@kazpeza) reported from Wednesfield, England

    @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

  • charlll18x
    Charlotte (@charlll18x) reported from Dudley, England

    Dunno what’s worse your “priority” or signal @O2

  • hijabiexplorer
    Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported from Birmingham, England

    Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mufcchatter
    MUFC Chatter (@mufcchatter) reported

    @O2 This CCJ is preventing me from moving house. It should never have been put against me in the first place. If the bundled broadband package was cancelled then this should have included the SIM. I never used the SIM, never put it in a phone, never held it in my hands!

  • phaynes1976
    paul haynes (@phaynes1976) reported

    @O2 I call bullshit can’t even make any calls no bar signal and when 1 does pop up no dial tone or anything what’s going on O2

  • emmashakeshaft0
    Emma (@emmashakeshaft0) reported

    @O2 I am trying to speak to agent on online chat but it is saying I need to open the 02 app to speak to someone but I am no longer a customer so cannot do this.

  • SteveEley5
    Steve Eley 🧡🖤💙💛❤ (@SteveEley5) reported

    @O2 your customer service is so bad! On my 3rd chat (heading towards 3hrs in total) with you & still nothing rectified. Your agents are clueless.

  • drawmytown
    Ben 'Draw my Town' Poultney (@drawmytown) reported

    @Assurant It's @O2, and you've been aware of this issue for months. You just haven't fixed it. If you want to help me, just get your website fixed.

  • nickrenshaw5
    nick renshaw (@nickrenshaw5) reported

    @O2 @ajgbarnes What ******** is going on with the ******* signal? For years we've had huge problems with the signal & still you've done **** all about it. I will not be paying my bill this month as I've been trying to cancel my contract for almost 12 months to no avail. What a **** company!

  • bxns_hyfr
    #HYFR (@bxns_hyfr) reported

    @karthika_gm @O2 Yeah the deals are quite affordable, I have used EE for similar amount of time too. I pay 19 quid, but the service is better 😜

  • CraiginKent
    Craig (@CraiginKent) reported

    @O2 does anyone want a free @iphone 17 Pro because I have tried to return this new handset to O2 four times and they completely screw up the collection of handset. I’ve also tried calling 02 to discuss four times and their customer services are inept. I’m giving it away now.

  • gurudalnation
    Dhruv Roy (@gurudalnation) reported

    @O2 Hi having massive signal issues, not able to use data at home due to poor reception. Additionally having issues in central london with little or no data working. Please help asap … this is not how a mobile contract should work for a customer

  • llamachops
    llamachops 💙💛 🇪🇺 (@llamachops) reported

    @O2 @EE why can’t i get a mobile signal at #Battle station or ANYWHERE on the rail line from Hastings to Sevenoaks and then London? is this the 3rd World FFS???