O2 Outage Report in West Bromwich, Sandwell, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Bromwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near West Bromwich, Sandwell, England
The most recent O2 outage reports came from the following cities: Walsall, Kingswinford, Halesowen, Birmingham, Dudley, Sutton Coldfield, Kidderminster and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
Phone | |
| Kingswinford |
Internet | |
| Walsall |
||
| Halesowen |
Phone | |
| Birmingham |
Wi-fi | |
| Walsall |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
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Andrew Horton
(@Villandrew) reported
from
Solihull, England
@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G
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Harris
(@areeyoushaw) reported
from
Dudley, England
Signals dog **** today lads, lasses, (other) @O2
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!
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Conor
(@conorcole) reported
from
Birmingham, England
@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
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Alison Hadley 🛵
(@devilwoman1975) reported
from
Walsall Wood, England
@O2 losing signal on walsall area
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@O2 will someone please help me!!! Bloody useless o2
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
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karen
(@kazpeza) reported
from
Wednesfield, England
@O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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paul woolley
(@macwool) reported
from
Brownhills, England
@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
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Samantha Thompson
(@crazysamsam) reported
from
Walsall Wood, England
Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Pam Donnelly(Holmes)
(@pammieh2003) reported
@O2 wow you need to seriously reconsider your vulnerable customer policy! Shocking service trying to help my 80 year old grandad transfer his telephone number to 02!
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Whyareyouatthewake
(@thisisonyoux) reported
@O2 I'm in Spain and my internet is not working. I have 17gb left. Assuming I have to turn on data roaming?. Will this charge me?
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Gareth Morris
(@moggy_rs) reported
Why @O2 do I still have a full 4g signal, but in the centre of Wrexham, have the ability to do NOTHING on your network without finding Wi-Fi! This has been going on far too long now! Get fixing it
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Helen SD
(@nelehsd) reported
@O2 hey o2! Your mast has been broken for months and your roaming is absolutely shocking. Can I get an e-mail address to send my complain as your ‘bot’ is just going round in circles…
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Dave Hudson
(@Huddy007) reported
@O2 Poor company the website says 37 quid a month for a I phone 13 then checkout states 56 quid but the store I visited today says nothing can be done 😩
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Tom Mischler
(@tmischler_1978) reported
@O2 I was sent a SIM which I can’t find (£25 per month). I want to register it so I can manage through app but I can’t. I also can’t use chat to explain properly because I can’t register (link expired) so can’t sign in.
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TC 🐌
(@tim_cattlin) reported
@idlewildgirl @O2 Forums are full of complaints - O2 have sold way beyond the network capacity. If you're in a city or other busy location you can have full phone signal and a 4/5G icon but you'll struggle to get anything to load. I'm off back to Vodafone ASAP.
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Sarah
(@idlewildgirl) reported
I never have any signal anywhere these days @o2 please send help
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Jayne Lancaster
(@e4fdfa1907a741c) reported
3 times I have changed my billing date @o2 and 3 times I've been cut off ...absolutely shocking or no customer service...I'm done ...stick y bill
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Sarah
(@idlewildgirl) reported
@PrincessMissDee @O2 Ah shite, it’s just gone really bad this last few months