O2 Outage Report in West Bromwich, Sandwell, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in West Bromwich come from postal codes B70.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Bromwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (60%)
-
Internet (19%)
-
Total Blackout (12%)
-
Wi-fi (4%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near West Bromwich, Sandwell, England
The most recent O2 outage reports came from the following cities: Wolverhampton, Birmingham, Willenhall, Solihull, Bilston, Oldbury, Walsall, West Bromwich, Cannock and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Total Blackout | |
| Birmingham |
||
| Willenhall |
Internet | |
| Solihull |
Internet | |
| Bilston |
Total Blackout | |
| Oldbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
-
ҍҽɾղíҽҍɑԹՏ ♏
(@berniebaps101) reported
from
Birmingham, England
@O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?
-
Lysander 🦆
(@Lysander_16) reported
from
Wednesfield, England
Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
-
Anne Baines 💙💙💙💙💙💙
(@AnneBaines1) reported
from
Hagley, England
@acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself
-
Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone
-
Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
-
Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️🌈🌹🌊
(@Martbushii) reported
from
Dudley, England
@O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet
-
Gordé 🥚
(@ReissOmari) reported
from
Birmingham, England
I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??
-
Evan Davis
(@EvanD) reported
from
Solihull, England
@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
-
Steve Jones
(@StevoJones1984) reported
from
West Bromwich, England
I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.
-
Chris Booth
(@c_booth1990) reported
from
Walsall Wood, England
@O2 please can you get the signal sorted in The Walsall area West Midlands the signal is horrendous keeps dropping out! Thanks
-
Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.
-
Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡
-
Paul Berry
(@paulberry2303) reported
from
Wolverhampton, England
@O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?
-
Ketan Surti
(@DirtySurti) reported
from
Dickens Heath, England
@O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !
-
Rachele
(@_Rachele_) reported
from
Birmingham, England
Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?
-
Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?
-
Adam Waterhouse
(@adam0604) reported
from
Halesowen, England
Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!
-
Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
-
Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄
-
John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Jan Harvey
(@janharveyjh) reported
@O2 I have been trying to speak to a real person for 4 weeks now no luck. Live Chat cut me off several times. I have no signal indoors and have to go into my garden to make or receive calls. Checked network coverage. Has anybody had any success talking to someone at O2?
-
Matt Philpott
(@Matt__Philpott) reported
@O2 I have had no phone or data signal for nearly an hour! What is going on!!!
-
Mark Jones
(@MJJ83) reported
@MarkEvansO2 @O2 still no closer to resolving the problem of you damaging my credit score and not providing the product ordered. Disgraceful behaviour and seemingly don’t care about the affects of individuals by these actions
-
Mark Jones
(@MJJ83) reported
Ironic that no one at @O2 can pick up the phone and call a customer in distress @MarkEvansO2 @LutzSchueler
-
Tony Torrado
(@A7T7) reported
@O2 it’s impossible to get through to someone. Tried the app, messaging service and phone. Knock back every avenue. How do I speak with someone!? #CustomerService #o2
-
H1TMAN
(@kyletoolebox) reported
from
Scarborough, England
@O2 your service is shocking, Iv paid my bill but I can’t contact anyone within 24 hours until then finally can be arsed to sort my service!
-
Gary
(@gjtaylor69) reported
@O2 O2. Genuinely I have never experienced such poor customer service as this last week. Trying to take out a contract I have been on hold, cut off, assured I would receive call backs that never happen. For a communication company you are utterly incapable of communicating.
-
Jane Redhead
(@ageingOUstudent) reported
@O2 I am trying to contact someone to actually talk to live about changing contract sim. Automated phone keeps telling me to go online and then cuts me off messenger thing isnt working either Any help is appreciated, thank you
-
Richard Stanton
(@Mr_Harlequin) reported
@O2 I am trying to use the Odeon cinema offer and constantly get a message saying “Sorry there was a problem with your request. Please try again later”. Please advise what I can do to get this offer. Thank you.
-
Sophie Newton
(@Sophie_newton) reported
@O2 hi can someone help me via dm as I can’t make calls as the 5g sim you’ve given me isn’t working