O2 Outage Report in Solihull, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Solihull, England
The most recent O2 outage reports came from the following cities: Walsall, Birmingham, West Bromwich, Oldbury and Sheldon.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| West Bromwich |
Phone | |
| Walsall |
Phone | |
| Birmingham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
Is @O2 down at the moment?
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Kirean Dingley (He/His/Him)
(@kirean_dingley) reported
from
Coventry, England
@O2 why do I only get one or two bars of signal?! 😩
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JAC Autos
(@jac_autos) reported
from
Studley, England
Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80
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The Car Doctor (Steve Hayes)
(@mobilemechanic) reported
from
Nuneaton, England
@O2 @picoflu I binned O2 after a brief 2 year spell of misery with continued call dropping. The acceptable solution for them was a home signal booster. No good to a mobile technician back with EE and happy. If your on iPhone check Wi-fi assist is off it savages internet.
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Kirean Dingley (He/His/Him)
(@kirean_dingley) reported
from
Coventry, England
@O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
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Iyaaz Matadar
(@IyaazMatadar) reported
from
Redditch, England
Anyone on @O2 having problems sending @WhatsApp messages?
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Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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Nik Sibley
(@niksibley) reported
from
Coventry, England
Hi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
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Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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Benjamin Baxter
(@BenjaminJBaxter) reported
from
Coventry, England
@O2 hi trying to help a family member with there o2 sim. They having there sim coming up with invalid sim. Is there a way to fix the sim remotely at all?
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Dave Bennett
(@DaveBennett79) reported
from
Redditch, England
@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..
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Joy nayyar
(@Joynayyar) reported
from
Coleshill, England
@O2 outgoing and incoming call issues all over westmidlands.
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emma saunders
(@emmajsaunders) reported
from
Solihull, England
@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
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John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
Words fail me at the appalling service I have received from @O2 for the last week trying to get a phone I ordered on 4th jan!!! Supposed to be a business customer and it counts for nothing! #losingthewill #poorcustomerservice @SamsungUK do you know how bad they are???
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ell w
(@Ellwebb32) reported
@O2 iv received 20 notifications, each one the same. In the last 24 hours. Some have been in the middle of the night and early hours of this morning. Iv been told its normal by customer services... pls make it stop.
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Hayley Bennett
(@HayleyB19662970) reported
Great experience from @O2 not!!! Confirmed in November fraudulent phone contract using my name & address and it still hasn’t been resolved! 2 months later, 100 letters received, countless phone calls made, official complaint raised and it still hasn’t been acknowledged #fuming 😡
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Fernando Jardim
(@Fernando1Jardim) reported
@VodafoneUK Your retentions team called with a better deal but won’t give it to me as I’d gone with another deal. So I’ll just go cancel my new order and broadband and go over to @O2 like I was originally planning
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Tim Walters
(@timwalters0) reported
So @O2 you’ve managed to block my phone and then not have the ability to unblock it & leave it unusable even though I’m not on your network. Spent 8+ hours trying to resolve. Well done. I’ve never seen such abysmal customer service. It’s truly shocking @MarkEvansO2 @LutzSchueler
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J&J Maintenance Services
(@J_JMaintenance) reported
Thanks to @O2 poor customer & technical service we’ve lost our J&J phone connection this afternoon. If you need us please call our landline 0113 256 1194 and select option 2. They’ve told us it’ll take up to 5 days to sort 🙄
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mmi music management ltd
(@music_mmi) reported
@O2 spent ages speaking to you about my sons phone and you keep hanging up . Possibly the worst company in existence
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Meg
(@megaanrose_) reported
@O2 please can you stop sending my grandmother debt collection letters when she died back in December?! Customer service is awful and super unhelpful.
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Alistair B
(@abworth2813) reported
@Treehk2 @O2 They’re crooks. When something goes wrong you can’t get a resolution. But when it’s time to take your money they’re as helpful as anything.
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CumbriaWitch🕸️
(@CumbriaWitch) reported
@O2 SIM swap hasn't worked since activating Friday. Old account still active. Need it sorted urgently. Help please?
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Bridget Bree
(@bbree) reported
@O2 Thanks. Error message has changed now. Seems to be broken in Java or something