O2 Outage Report in Solihull, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Solihull, England
The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Warwick, Coventry, West Bromwich and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
||
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| Warwick |
Total Blackout | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..
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Joy nayyar
(@Joynayyar) reported
from
Coleshill, England
@O2 outgoing and incoming call issues all over westmidlands.
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Nik Sibley
(@niksibley) reported
from
Coventry, England
Hi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?
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Kirean Dingley (He/His/Him)
(@kirean_dingley) reported
from
Coventry, England
@O2 why do I only get one or two bars of signal?! 😩
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Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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Andrew Horton
(@Villandrew) reported
from
Solihull, England
@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
Words fail me at the appalling service I have received from @O2 for the last week trying to get a phone I ordered on 4th jan!!! Supposed to be a business customer and it counts for nothing! #losingthewill #poorcustomerservice @SamsungUK do you know how bad they are???
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Conor
(@conorcole) reported
from
Birmingham, England
@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
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JAC Autos
(@jac_autos) reported
from
Studley, England
Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..
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Jamie Fearn
(@FearnLspp) reported
from
Coventry, England
@O2 please help... my phone has had no service for the past 24 hours...
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Kirean Dingley (He/His/Him)
(@kirean_dingley) reported
from
Coventry, England
@O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0
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The Car Doctor (Steve Hayes)
(@mobilemechanic) reported
from
Nuneaton, England
@O2 @picoflu I binned O2 after a brief 2 year spell of misery with continued call dropping. The acceptable solution for them was a home signal booster. No good to a mobile technician back with EE and happy. If your on iPhone check Wi-fi assist is off it savages internet.
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
Is @O2 down at the moment?
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Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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emma saunders
(@emmajsaunders) reported
from
Solihull, England
@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
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Dave Bennett
(@DaveBennett79) reported
from
Redditch, England
@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Natasha Tobin
(@NatashaTobin8) reported
@O2 Is O2 down I have no network?
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Gareth Terrace
(@garethterrace) reported
@O2 Yeah.....it's not an intermittent issue and it's not my device - it's your entire network backbone dying under people trying to use it. Please, I beg you - get that Reddit thread in front of someone who makes network capacity/improvement decisions.
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Shirley Crittell
(@SMC46800) reported
@O2 I've had no service since Thursday afternoon. Website says you're waiting for access to a mast that's down. I've had to buy a temp SIM. What's going on?
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Help Sheffield
(@HelpSheffield) reported
@HelpScunthorpe @virginmedia @O2 This was for broadband we are not a mobile customer of theirs
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Hayley
(@H_Pooky) reported
So disappointed in my service from @O2 😭 I’ve been a loyal customer for over 10 years and had no problems until now which is such an shame. Upgraded my phone a couple of days ago and had to phone 3 separate times since then, due to different errors being added to my account.
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Sarah
(@idlewildgirl) reported
@O2 They have just said that there are faulty masts nearby but it’s happening wherever I go, there’s actually a post on Reddit Manchester page today about it too! Everyone on o2 complaining of poor signal
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Rosalind Young
(@ayoungyyy) reported
@O2 your phone signal in Tsourd, Gloucestershire is absolutely shocking.. not able to connect to 999 or 101 this morning!! Abhorrent!!
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Bonnie
(@bonbutton) reported
@o2 Are you able to assist? Apple support advised it is a service provider issue not my phone (iPhone).
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Alessio Pacioni
(@alessiopcn) reported
@O2 yet another day with no internet as we walk through Bath. Always need Wi-Fi to get internet, ridiculous. And stop saying “there’s an issue with a mast” because that’s been going on for months now and you clearly tell the same lie over and over. Fix 👏 your 👏 service 👏
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John 🇨🇾🦒
(@johnski2000) reported
Wi-Fi calling is supposed to help make calls when the mobile signal is poor. 100% able to make calls on the London Underground with no signal. Faulty mast breaks Wi-Fi calling indoors? @O2 So many bad responses from customer service recently. 🐂💩baffles brains?