O2 outages and service status in Solihull, England

Most reported problems in Solihull, England

• O2 generated 0 outage signals in the last 24 hours around Solihull, including 0 direct reports.
• The most common problems reported in this area mention Phone and Internet.
• The most recent signal from this area was received Apr 5, 7:44 PM GMT+1.

• Phone (67%)
• Internet (33%)

Problems in the last 24 hours in Solihull, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Bromsgrove, Walsall, West Bromwich, and Sheldon.

City	Problem Type	Report Time
Oldbury	Internet	3 days ago
Birmingham	Phone	4 days ago
Birmingham	Internet	8 days ago
Bromsgrove	Phone	12 days ago
Birmingham	Internet	15 days ago
Birmingham	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Benjamin Baxter (@BenjaminJBaxter) reported 4 minutes ago from Coventry, England

  @O2 hi trying to help a family member with there o2 sim. They having there sim coming up with invalid sim. Is there a way to fix the sim remotely at all?

• 
  Gish Abeyratne (@GoGishiGoGo) reported 5 minutes ago from Birmingham, England

  @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

• 
  John McKeon (@goingabitgrey) reported 5 minutes ago from Birmingham, England

  @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

• 
  Gordé 🥚 (@ReissOmari) reported 6 minutes ago from Birmingham, England

  I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

• 
  Wasim Perviz (@UKWasimPerviz) reported 11 minutes ago from Coventry, England

  @O2 can I move from my current network to 02 and keep the same number? Also please follow me

• 
  Nas Mahmud (@M5Mahmud) reported 11 minutes ago from Birmingham, England

  @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

• 
  Matthew Sparks (@matthew_74) reported 13 minutes ago from West Bromwich, England

  @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

• 
  Ketan Surti (@DirtySurti) reported 19 minutes ago from Dickens Heath, England

  @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

• 
  Iyaaz Matadar (@IyaazMatadar) reported 22 minutes ago from Redditch, England

  Anyone on @O2 having problems sending @WhatsApp messages?

• 
  ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported 29 minutes ago from Birmingham, England

  @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

• 
  Steve Jones (@StevoJones1984) reported 29 minutes ago from West Bromwich, England

  I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

• 
  Nik Sibley (@niksibley) reported 31 minutes ago from Coventry, England

  Hi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?

• 
  JAC Autos (@jac_autos) reported 34 minutes ago from Studley, England

  Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80

• 
  Andy Hollinson (@AndyH_Official) reported 42 minutes ago from Redditch, England

  @O2 It’s ok now thank you. It was down for about 25 mins across a number of phones

• 
  Rachele (@_Rachele_) reported 48 minutes ago from Birmingham, England

  Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

• 
  Matthew Sparks (@matthew_74) reported 49 minutes ago from West Bromwich, England

  Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

• 
  han (@Hannahbreenx) reported 50 minutes ago from Bromsgrove, England

  @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

• 
  Adam Waterhouse (@adam0604) reported 51 minutes ago from Halesowen, England

  Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

• 
  Evan Davis (@EvanD) reported 59 minutes ago from Solihull, England

  @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

• 
  Gish Abeyratne (@GoGishiGoGo) reported 59 minutes ago from Birmingham, England

  @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emma 💜 (@lilyemma_xo) reported 5 minutes ago

  @O2 have to be the worst customer service provider in the world. Several times they actually lied to me. Told me my phone was signed for when it wasn’t, and TWICE I’ve been told a new one is on the way. Despite being out of stock. Useless

• 
  Kris Doyle (@KrisDoyle17) reported 6 minutes ago

  @O2 1 hour and 31 mins on hold, got a message at 20:22 to say you closed at 20:00 and to try again tomorrow. That’s shocking service! I’m going to @EE

• 
  Kbirstttlouxoxo (@kbirstlouxoxo__) reported 10 minutes ago

  More concerned about why my phone says ‘no service’ and the little loading circle is stuck whilst im trying to turn it off… @o2

• 
  Carolyn Thackstone (@CThackstone) reported 11 minutes ago

  @O2 Really disappointed in your customer service today. Called on behalf of my 80 year old Mum who’s pay as you go phone had stopped working. Told number had been recycled and tough in relation to the lost credit. Very unimpressed with the attitude of your staff.

• 
  Kirsty Smith (@KirstSmith__) reported 14 minutes ago

  @O2 New Customer and its been over 48 hours and still cannot get into my O2 account to track my new order 🙄

• 
  Joanne Shrewsbury (@Gijolovelife) reported 15 minutes ago

  still no reception @O2 when are you going to provide a service i pay £55 a month for

• 
  ANN GUISE Silk Veils (@SilkVeils) reported 17 minutes ago

  @O2 Many thanks. I don't have an O2 account and never click on dubious links

• 
  michael smith (@dirkdiglett00) reported 18 minutes ago

  @O2 my wife is a key worker and has been without any phone signal now for almost a week due to a phone mast not working. When is this going to be fixed? She needs her phone for childcare emergencies etc. We are paying for this 'service' too. Not good enough O2!

• 
  Dave (@dgw2450) reported 19 minutes ago

  @O2 hi, trying to unlock an iPhone X on your network, can you help please?

• 
  Jodie Flint (@jo_da_day87) reported 21 minutes ago

  @O2 Not impressed one bit! So upset with the service I’ve received today o2. To have my called answered after 50mins with someone who was incredibly rude to then be moved to a different department and have to queue more resulting in waiting a total of 2hours 20mins then to be...