O2 Outage Report in Solihull, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (31%)
-
Total Blackout (16%)
-
Wi-fi (3%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Solihull, England
The most recent O2 outage reports came from the following cities: Birmingham, Oldbury, Warwick, Coventry, West Bromwich and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| Warwick |
Total Blackout | |
| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
-
HH
(@harryharrad) reported
from
Birmingham, England
@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!
-
Tariq Khan
(@TeeKhan84) reported
from
Birmingham, England
Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
-
Gordé
(@ReissOmari) reported
from
Birmingham, England
@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
-
Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain
-
ieesh
(@Ieeshhhk) reported
from
Birmingham, England
@O2 what’s with the dodgey service today 🙄
-
RICARDO WILLIAMS
(@iamRicardoW) reported
from
Birmingham, England
@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
-
Ms J
(@JCardozoMarsh) reported
from
Royal Leamington Spa, England
@O2 I understand that but running a business is extremely difficult with a slow connection ...
-
Gordé
(@ReissOmari) reported
from
Birmingham, England
@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
-
Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼
-
George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.
-
Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸
-
Jamie Fearn
(@FearnLspp) reported
from
Coventry, England
@virginmedia how can I pay for 350mb Broadband which the WiFi never works and I’m hotspoting through @O2 iPhone at home 🏠 😡
-
Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
-
Jonathan Deavs
(@Y2JONAKERFELDT) reported
from
Redditch, England
@O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.
-
Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
-
George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@O2 your customer service has gone extremely S**T
-
Tara
(@TheBluestStar) reported
from
Coventry, England
@O2 I have no phone signal in CV5
-
Rachele 🍷
(@_Rachele_) reported
from
Redditch, England
@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
-
Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @three public shamed @o2 for being down. Pot Kettle..
-
Matt
(@msetchell) reported
from
Redditch, England
Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Arousa
(@veiledevolution) reported
@O2 are the absolute worse. Intermittent data since the start of my contract Terrible customer service. I've been told I'd recieve a call back numerous times... still waiting. 🙃
-
Anthony Beds 🇬🇩
(@AnthonyBeds) reported
@o2 accessible company i have had no indoor signal for 6 days and trickle signal outside home no wifi calling option and cannot contact O2 yet you want my monthly payment for non service i need to cancel this account to a provider who a least can provide wifi calling
-
Rand
(@Raz625772) reported
@O2 Hello o2 can you reply to me asap! You’ve cut my off abroad and it’s a serious issue. Your phone line is permanently engaged? Is this how you do business?
-
Key Kay
(@keykay) reported
@O2 I ordered a phone contract on 19.04. U never sent the phone n I cancelled it all in 10 days. It’s been 48 days n I haven’t been refunded. Your customer service is rubbish. Called them many times. Still not resolved the issue but heard fake promises. I want my money back now!!
-
Mike Bignall
(@Yodasnuts) reported
@O2 Hi, what have you changed the chat in My O2? It was brilliant! Awful now, just wanted to ask a question. Now have to choose from 4 options and can't connect.
-
Jon sheppard
(@jonnyshed) reported
@O2 Sent a private message as requested and still no news from the o2 fraud team after I reported a fraud case 43 days ago. Perhaps attempting to win the worst customer service award…
-
Ethan
(@Ethanfitzz) reported
@O2 can you help me setup a direct debit instead of me manually having to do it each month?
-
Zac Plummer
(@PlummerZac) reported
@O2 hey - I was told on the phone to customer service that my PAC code for my number change would be applied by 6pm today, but it hasn’t happened and have not had any texts about it. Could you look into it?
-
Icarus69
(@Icarus691) reported
@O2 why do you just cut off people wanting to query their bill? Are we expected to just pay and not ask questions? Customer service across the board is atrocious, not just o2. As long as they get paid, these massive businesses do not give a $&1/
-
DG
(@welshcentrehalf) reported
@O2 I'm in France and can receive texts but can't send them. Please can you help me? Thx