O2 Outage Report in Solihull, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Solihull, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (42%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Solihull, England
The most recent O2 outage reports came from the following cities: Birmingham, Bromsgrove, Walsall, West Bromwich, Oldbury, and Sheldon.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 3 days ago |
|
Bromsgrove
|
Phone | 6 days ago |
|
Birmingham
|
Internet | 9 days ago |
|
Birmingham
|
Internet | 10 days ago |
|
Birmingham
|
Internet | 10 days ago |
|
Birmingham
|
Phone | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Nas Mahmud (@M5Mahmud) reported from Birmingham, England@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
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Nik Sibley (@niksibley) reported from Coventry, EnglandHi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?
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Iyaaz Matadar (@IyaazMatadar) reported from Redditch, EnglandAnyone on @O2 having problems sending @WhatsApp messages?
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Dave Bennett (@DaveBennett79) reported from Redditch, England@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
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Seánna Holland (@seannahj) reported from Kenilworth, EnglandWords fail me at the appalling service I have received from @O2 for the last week trying to get a phone I ordered on 4th jan!!! Supposed to be a business customer and it counts for nothing! #losingthewill #poorcustomerservice @SamsungUK do you know how bad they are???
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John McKeon (@goingabitgrey) reported from Birmingham, England@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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Adam Waterhouse (@adam0604) reported from Halesowen, EnglandYo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!
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JAC Autos (@jac_autos) reported from Studley, EnglandHi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80
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Kirean Dingley (He/His/Him) (@kirean_dingley) reported from Coventry, England@O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0
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Benjamin Baxter (@BenjaminJBaxter) reported from Coventry, England@O2 hi trying to help a family member with there o2 sim. They having there sim coming up with invalid sim. Is there a way to fix the sim remotely at all?
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Sophie Drake (@SophieMDrake) reported from Birmingham, England@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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Andy Hollinson (@AndyH_Official) reported from Redditch, England@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
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Matthew Sparks (@matthew_74) reported from West Bromwich, EnglandHi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?
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Matthew Sparks (@matthew_74) reported from West Bromwich, England@O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.
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Andy Hollinson (@AndyH_Official) reported from Redditch, England@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
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Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England@O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄
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Wasim Perviz (@UKWasimPerviz) reported from Coventry, England@O2 can I move from my current network to 02 and keep the same number? Also please follow me
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Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
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Rachele (@_Rachele_) reported from Birmingham, EnglandHelp @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?
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Evan Davis (@EvanD) reported from Solihull, England@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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BuryHattrick (FC) (@the53rdState) reported@aimeemaciver3x @O2 You tell em Aimee.. they are a disgrace of a company with poor customer service.. on all platforms but they don’t interact with each other
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Alex Spencer (@alexspencer1878) reported@O2 Hope your reply is quicker than your signal. Shocking at the minute.
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Nick Towers (@nicktowers2) reported@O2 what is happening with internet signal lately? Wakefield area seems to be having issues. I thought it was just near my home in wf6 but wf7 are same apparently? Can this be looked into please asni need the signal for work
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marty (@marty18519068) reported@O2 in process of switching to O2. absolutely horrible, no telephone, confusing, chaotic. Advise anyone to think again before switching. it's not worth it
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Sean Willis CFC 🦁⭐⭐🦁 (@SeanWillis44) reported@hamMan8908 @weyland76 @O2 The joke was you won't get signal in the underground
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Chad (@Chad25216451) reported@O2 O2 is **** and so are their signal O2 is **** and so are their signal O2 is **** and so are their signal #O2isshit
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Debzy G♍️🇬🇧🏴🇯🇲 (@brummiedebz) reported@O2 Any reason why the 7726 Spam Reporter never works? I forward the message but never get a response acknowledging it nor a follow up requesting the number. Is this an O2 issue?
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Judders (@ColinJudkins) reported@O2 I get into the queue (I was in before the presale started) and as soon as I was let in, it errors and won't let me get in to even search for tickets. 11th October '23, Blink 182 @ O2 London.
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Amy (@Amy97132317) reported@O2 you need to train ur staff in the recycle department and tell them about good customer service. The girl I just spoke to was rude and didn’t seem bothered about helping me!
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Shana Hendry (@Happyengland79) reportedActually disgusted at the lack of help from @O2 to sort a problem with their app! Clearly don't care about the payg customers!