O2 outages and service status in Solihull, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Solihull, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (50%)
- Total Blackout (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Solihull, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Solihull, England
The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury
|
Internet | 9 days ago |
|
Birmingham
|
Total Blackout | 17 days ago |
|
Oldbury
|
Internet | 1 month ago |
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Oldbury
|
Internet | 1 month ago |
|
Birmingham
|
Phone | 1 month ago |
|
Birmingham
|
Internet | 1 month ago |
Community Discussion
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O2 Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Andy Hollinson (@AndyH_Official) reported from Redditch, England@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
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Sophie Drake (@SophieMDrake) reported from Birmingham, England@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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batgirl (@amanmarway) reported from West Bromwich, England@O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service
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Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported from Birmingham, EnglandTypical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, EnglandI would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England@O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..
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steve beard (@steve8454) reported from Birmingham, England@O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....
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Matthew Sparks (@matthew_74) reported from West Bromwich, EnglandHi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?
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RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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Mia Bajrami (@Miabaj_x) reported from Royal Leamington Spa, England@O2 ok, so I’ve been on hold twice today both for an hour unable to get through after having messages left AGAIN. I’m losing my patience now - please can this be sorted or il be returning my items and cancelling my contract. SHOCKING service 🤬
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.
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Gordé (@ReissOmari) reported from Birmingham, England@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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Ash❗️ (@A_J_92) reported from Birmingham, England@jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!
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Ketan Surti (@DirtySurti) reported from Dickens Heath, England@O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !
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Gordé 🥚 (@ReissOmari) reported from Birmingham, EnglandI’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??
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Roger Leitch (@notdodgy) reported from Solihull, England@o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...
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Elliott Brown (@ellrbrown) reported from Birmingham, England@O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mhabib (@mhabib18) reported@O2 Complaint reference: C-0805262070, i dont want any more discussions..sort it out pronto else closing my account and going to @VodafoneUK
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Mike Waterson (@waterson_mike) reported@1stSimona @O2 Go onto it d mobile ..cheaper for exactly same contract plus customer service miles better ...been with virgin all my life but since they merged with o2 not the same ...absolute terrible me my mam.n wife left now save £24 pm between us same contracts ...mobile speed much faster
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lild3mon666 (@lild3mon1332) reported@arokorol @O2 Typically ****** network @O2
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⚓️ Lauren Hall🍉🐝 (@Lauren_Rachael1) reported@1stSimona @O2 My signal is has been crap for months! Horrible company who just take your money but don’t help when you cannot use your phone in your own home
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Stephen (@Stephen1494712) reported@O2 Finally got it sorted. You guys need to fix your payment system, the email verification for login doesn’t work properly and when login finally works it automatically attempts to take payment on whatever wallet shows then fails. Then login has to be attempted again. And fails.
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Keira 🧡 (@KeiraBird8) reported@ntltcgracie @O2 I got straight through on the app, I didn't go on until 09:28. Seeing so many people having issues though. What is going on?! Are you through yet?
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Chris Proctor (@ChrisProct45605) reported@MANUELA12614661 @arokorol @O2 You absolute retard
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emily (@colbridgey) reported@Ticketmaster @AXS_UK @o2 you need to sort this out immediately. I can’t buy one single accessible ticket so it adds my carer ticket automatically. Then it says I can’t buy these tickets because of the spare seat. And it won’t even let me purchase the spare seat?? So I can’t buy the damn accessibility tickets
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Twiterteroo (@Twiterteroo) reported@O2 Folks, your help system is dire. That’s all.
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Kieren Bushnell (@kbushnell1975) reported@TheWillEason @O2 Ha. Wouldn't surprise me. They have become the worst company to deal with, they don't give a toss about their customers. Shocking company.