O2 outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent O2 outage reports came from the following cities: Birmingham, and Coventry.

City	Problem Type	Report Time
Birmingham	Internet	3 hours ago
Birmingham	Internet	4 days ago
Birmingham	Internet	21 days ago
Coventry	Total Blackout	2 months ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Matthew Sparks (@matthew_74) reported 3 minutes ago from West Bromwich, England

  @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

• 
  Roger Leitch (@notdodgy) reported 12 minutes ago from Solihull, England

  @O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!

• 
  emma saunders (@emmajsaunders) reported 13 minutes ago from Solihull, England

  @O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years

• 
  steve beard (@steve8454) reported 13 minutes ago from Birmingham, England

  @O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!

• 
  Sophie Drake (@SophieMDrake) reported 20 minutes ago from Birmingham, England

  @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

• 
  Nas Mahmud (@M5Mahmud) reported 22 minutes ago from Birmingham, England

  @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

• 
  Andy Hollinson (@AndyH_Official) reported 23 minutes ago from Redditch, England

  @O2 It’s ok now thank you. It was down for about 25 mins across a number of phones

• 
  Roger Leitch (@notdodgy) reported 24 minutes ago from Solihull, England

  @O2 working like clockwork? It goes faulty every week. "O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

• 
  Seánna Holland (@seannahj) reported 32 minutes ago from Kenilworth, England

  Words fail me at the appalling service I have received from @O2 for the last week trying to get a phone I ordered on 4th jan!!! Supposed to be a business customer and it counts for nothing! #losingthewill #poorcustomerservice @SamsungUK do you know how bad they are???

• 
  Roger Leitch (@notdodgy) reported 34 minutes ago from Solihull, England

  @O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.

• 
  Gordé 🥚 (@ReissOmari) reported 38 minutes ago from Birmingham, England

  I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 38 minutes ago from Birmingham, England

  @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...

• 
  SandwellSnapper (@SnapperSandwell) reported 42 minutes ago from West Bromwich, England

  @O2 Why when I click on the priority app for tickets, does it then not allow me to buy priority tickets on Ticketmaster? Why is it not working, it used to.

• 
  Elliott Brown (@ellrbrown) reported 44 minutes ago from Birmingham, England

  @O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.

• 
  John (@John10649040) reported 48 minutes ago from Birmingham, England

  @O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !

• 
  John (@John10649040) reported 49 minutes ago from Birmingham, England

  @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 51 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Iain L Masson - Musician (@Massontweet) reported 53 minutes ago from Birmingham, England

  @natashas_notes @O2 @cafenero @O2Priority It’s not possible in Birmingham to get one after 3pm on Tue or Wed any more. Until last month we always got one every Wednesday at tea time if we wanted (sold out Tuesdays) but now they sell out on both days by 3pm. There’s no reason to be with @O2 now - no phone signal /coffee.

• 
  Kirean Dingley (He/His/Him) (@kirean_dingley) reported 56 minutes ago from Coventry, England

  @O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0

• 
  Matthew Sparks (@matthew_74) reported 57 minutes ago from West Bromwich, England

  Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kevineasson (@kevineasson) reported 4 minutes ago

  @mattsprake @O2 @EE I also left 02 after 15 years and went to EE even on full signal phone hardly ever worked. EE far better with more 5G

• 
  Jade (@Jade66755388) reported 4 minutes ago

  @O2 Avoid at all costs! Put in a complaint about the non existent signal at home to be told a ridiculous response time. When I finally get a response they want to call me but can’t tell me when… I HAVE NO SIGNAL! Told me it’s resolved now, but my 1 bar says otherwise..! Sort it!

• 
  John Till (@JohnTillUK) reported 6 minutes ago

  My saga with @o2 just gets better and better. Raise a complaint and asked to be contacted by email, receive an acknowledgement of my preference… So what do they do, try calling me instead. Getting sick of it now.

• 
  Steve Joyce (@SteveJoyce14) reported 8 minutes ago

  @O2 Apart from resetting network settings I tried everything else, switching phone off and on, switching mobile date on and on. You can see from what others are saying (especially the person saying he lives near the ground and has had problems in last few days) 1/2

• 
  ★ lauren ★ met yves!!! ★ 🍉 (@sapphicsforchuu) reported 10 minutes ago

  o2 please fix o2 priority presales for the love of god I cannot count on one hand anymore how many times I’ve gotten to the front of the queue for there to be no presale and it just takes me to the event listing and it just happened again with adéla FIX IT @O2

• 
  llamachops 💙💛 🇪🇺 (@llamachops) reported 11 minutes ago

  @O2 @EE why can’t i get a mobile signal at #Battle station or ANYWHERE on the rail line from Hastings to Sevenoaks and then London? is this the 3rd World FFS???

• 
  Charlie’s Haus (@HausofCharlie) reported 12 minutes ago

  Can you fix the Adela O2 priority presale? @O2

• 
  Esco (@illmaticmans1) reported 12 minutes ago

  Why has my 5g signal become really bad now my contract is almost up? Now I can’t order food in work because of your **** service. Scamming robbing ***** @O2

• 
  anthony chilvers (@anthonychilvers) reported 14 minutes ago

  O signal for two days now @o2

• 
  Andrew Strange (@AndrewDS1981) reported 15 minutes ago

  @BelfastGiants @O2 Can I get some bleach for my eyes. Those are awful. Truly awful.