O2

O2 Outage Report in Solihull, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Solihull, England 03/18/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Solihull, England

The most recent O2 outage reports came from the following cities: Birmingham, Walsall, West Bromwich, Oldbury and Sheldon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomWalsall Phone
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWest Bromwich Phone
United KingdomWalsall Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • ReissOmari Gordé 🥚 (@ReissOmari) reported from Birmingham, England

    I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

  • DirtySurti Ketan Surti (@DirtySurti) reported from Dickens Heath, England

    @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

  • goingabitgrey John McKeon (@goingabitgrey) reported from Birmingham, England

    @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

  • adam0604 Adam Waterhouse (@adam0604) reported from Halesowen, England

    Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

  • Hannahbreenx han (@Hannahbreenx) reported from Bromsgrove, England

    @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

  • niksibley Nik Sibley (@niksibley) reported from Coventry, England

    Hi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

  • _Rachele_ Rachele (@_Rachele_) reported from Birmingham, England

    Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

  • Tracey_Devina Tracey_Devina (@Tracey_Devina) reported from West Bromwich, England

    @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

  • BenjaminJBaxter Benjamin Baxter (@BenjaminJBaxter) reported from Coventry, England

    @O2 hi trying to help a family member with there o2 sim. They having there sim coming up with invalid sim. Is there a way to fix the sim remotely at all?

  • IyaazMatadar Iyaaz Matadar (@IyaazMatadar) reported from Redditch, England

    Anyone on @O2 having problems sending @WhatsApp messages?

  • jac_autos JAC Autos (@jac_autos) reported from Studley, England

    Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80

  • UKWasimPerviz Wasim Perviz (@UKWasimPerviz) reported from Coventry, England

    @O2 can I move from my current network to 02 and keep the same number? Also please follow me

  • StevoJones1984 Steve Jones (@StevoJones1984) reported from West Bromwich, England

    I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

  • berniebaps101 ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported from Birmingham, England

    @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • rachelbymustang Rachel Marian Digby (@rachelbymustang) reported from Sandown, England

    @O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.

  • Ciao_Laura Laura (@Ciao_Laura) reported

    @O2 We’ve sent multiple daily emails including today, were told last week that a lady in the Fraud department called Eleanor would contact us on Wednesday (28th) she has never attempted to contact us. That’s the last that we were told despite daily emails to your various departments

  • lenita8787 Maria Elena Zamora (@lenita8787) reported

    @O2 Also, this kind of things make me wonder if I still want to be an O2 customer. Just saying ... If you act like this with a simple breakfast I don't want to know how you deal with other issues.

  • loudandtrashy_ loudandtrashy_ (@loudandtrashy_) reported

    @O2 really needing some help with connecting to my network?

  • AlanSabatino Alan Sabatino (@AlanSabatino) reported

    @O2 Hi there, I've been having poor signal for the last few days. I checked on your service status and it says a phone mast isn't working correctly. Is there a way of finding out when this will get fixed? Im struggling to do anything online.

  • ChrisEddy_7 Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported

    @imchases @O2 Not sure it’ll do any help but appreciate it. I’ve been trying to get an answer since November 2019 regarding local masts.

  • ChrisEddy_7 Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported

    @imchases @O2 I’ve already sent them one today, plus one Saturday, one Friday n one Thursday. They are a dreadful company, the worst I’ve ever experienced in 20 years of having a mobile and they hav some of the worst customer service I’ve ever experienced so not surprised they haven’t replied.

  • cajjio Carol Johns_TC (@cajjio) reported

    @O2 when are you going to get your act together? Three months now with a terrible phone signal in the house, trying to run a business here, get missed calls. Signed up for WIFI calling, even that’s intermittent. Refund for poor service required.

  • TheTyChapman Tyler Chapman (@TheTyChapman) reported

    Just had a phone call from an apparent @O2 service member claiming to be offering 40% off my bill due to covid, can you confirm this is a scam?

  • lparkin Lee Parkin (@lparkin) reported

    @O2 Sorry but your signal is absolutely horrendous! You may be cheaper but you get what you pay for as I’ve found out!