O2 outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent O2 outage reports came from the following cities: Birmingham.

City	Problem Type	Report Time
Birmingham	Internet	2 days ago
Birmingham	Total Blackout	4 days ago
Birmingham	Total Blackout	6 days ago
Birmingham	Internet	6 days ago
Birmingham	Internet	11 days ago
Birmingham	Internet	28 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Rachele (@_Rachele_) reported 2 minutes ago from Birmingham, England

  Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

• 
  Matthew Sparks (@matthew_74) reported 8 minutes ago from West Bromwich, England

  @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

• 
  Dean but festive (@DeanMSimons) reported 12 minutes ago from Birmingham, England

  hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?

• 
  Griff™ in NYC 🗽 (@GriffPlays) reported 12 minutes ago from Birmingham, England

  @O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸

• 
  ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported 13 minutes ago from Birmingham, England

  @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

• 
  Gordé (@ReissOmari) reported 19 minutes ago from Birmingham, England

  @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

• 
  Tracey_Devina (@Tracey_Devina) reported 26 minutes ago from West Bromwich, England

  @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

• 
  Kirean Dingley (He/His/Him) (@kirean_dingley) reported 27 minutes ago from Coventry, England

  @O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0

• 
  Jackie (@UKHarvick_Fan) reported 29 minutes ago from Birmingham, England

  @O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!

• 
  Andy Hollinson (@AndyH_Official) reported 39 minutes ago from Redditch, England

  @O2 It’s ok now thank you. It was down for about 25 mins across a number of phones

• 
  Andy Hollinson (@AndyH_Official) reported 42 minutes ago from Redditch, England

  @O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?

• 
  Tom Bradshaw (@_tombradshaw) reported 43 minutes ago from Birmingham, England

  @EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!

• 
  Ketan Surti (@DirtySurti) reported 48 minutes ago from Dickens Heath, England

  @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

• 
  Steve Jones (@StevoJones1984) reported 50 minutes ago from West Bromwich, England

  I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

• 
  John McKeon (@goingabitgrey) reported 53 minutes ago from Birmingham, England

  @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

• 
  George Kafetzis (@Georgekafetzis) reported 54 minutes ago from Birmingham, England

  @O2 your customer service has gone extremely S**T

• 
  Griff™ in NYC 🗽 (@GriffPlays) reported 56 minutes ago from Birmingham, England

  @O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.

• 
  Sajid Shaikh (@shaikhycwu) reported 56 minutes ago from Birmingham, England

  @O2 Why are customers so unreliable in what they tell to resolve your issue. That was cause by o2 customer services yet customer suffer and pay the bill

• 
  Ash❗️ (@A_J_92) reported 57 minutes ago from Birmingham, England

  @jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 59 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  john (@jhargie4) reported 50 seconds ago

  @o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.

• 
  Gale (@gaeilicgal) reported 1 minute ago

  Hey @O2 could you make a SIM only deal that could be bundled onto my contract for my elderly parent? They never make calls unless it's an emergency but I always call them. A bundle on SIM for a token cost would be piece of mind and so helpful.

• 
  Laraine Kempster (@londonlaraine) reported 2 minutes ago

  @DavidMacG1972 @O2 @davehpayne They're disgraceful. I am 70 disabled and live alone and I have had no DATA service and can't make calls for 3 days now and their answer? Phone our Support team....

• 
  Ste Nugent (@SteNug10) reported 4 minutes ago

  @O2 I have never been with another provider but your lack of signal and data is criminal. For what i pay monthly i shoukd expect a service....shocking

• 
  john (@jhargie4) reported 4 minutes ago

  @o2 @virginmedia @Virgin CEO LUTZ SCHUELER seems only your bot accounts actually care about the customer

• 
  jmcconville710 (@jmcconville710) reported 4 minutes ago

  @O2 morning , need help with an invoice/bill I have received which is strange as I’m not an o2 customer.

• 
  Max Kansas (@KansasMax) reported 5 minutes ago

  @O2 unbelievable that I cannot get help blocking my SIM after my phone was stolen. Please help me sort this out

• 
  Talib Dean Harnetty (@TDHarnetty) reported 7 minutes ago

  I was told on the phone that I'd be able to use my allowances in Turkey but I'm getting no data. Roaming is on, data is on, but no mobile data. I'm a Volt customer. Help, please. @O2

• 
  Chris (@cwbmufc) reported 7 minutes ago

  @willyepp @O2 Regularly get these issues too @O2

• 
  Sheldini (@sheldinij) reported 9 minutes ago

  Getting properly fed up now by the terrible service. Not doing what you say. Lies lies lies. @O2