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O2 outages and service status in Solihull, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Solihull, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • 50% Internet (50%)
  • 25% Total Blackout (25%)
  • 25% Phone (25%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Solihull, England

The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Coventry, and Oldbury.

CityProblem TypeReport Time
Birmingham Internet 14 days ago
Birmingham Internet 20 days ago
Walsall Phone 24 days ago
Birmingham Total Blackout 28 days ago
Birmingham Internet 1 month ago
Coventry Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • webo20
    mark webster (@webo20) reported from Sheldon, England

    Thanks @o2 @my_prsnt for my o2 blue monday treat #bluemondays #priority

  • seannahj
    Seánna Holland (@seannahj) reported from Kenilworth, England

    Words fail me at the appalling service I have received from @O2 for the last week trying to get a phone I ordered on 4th jan!!! Supposed to be a business customer and it counts for nothing! #losingthewill #poorcustomerservice @SamsungUK do you know how bad they are???

  • TeeKhan84
    Tariq Khan (@TeeKhan84) reported from Birmingham, England

    Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2

  • ellrbrown
    Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.

  • IyaazMatadar
    Iyaaz Matadar (@IyaazMatadar) reported from Redditch, England

    Anyone on @O2 having problems sending @WhatsApp messages?

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @O2 Hi, please could you help me with a online store order?

  • ReissOmari
    Gordé 🥚 (@ReissOmari) reported from Birmingham, England

    I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

  • hijabiexplorer
    Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported from Birmingham, England

    Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

  • Miabaj_x
    Mia Bajrami (@Miabaj_x) reported from Royal Leamington Spa, England

    @O2 ok, so I’ve been on hold twice today both for an hour unable to get through after having messages left AGAIN. I’m losing my patience now - please can this be sorted or il be returning my items and cancelling my contract. SHOCKING service 🤬

  • GriffPlays
    Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England

    @O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.

  • Hannahbreenx
    han (@Hannahbreenx) reported from Bromsgrove, England

    @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...

  • niksibley
    Nik Sibley (@niksibley) reported from Coventry, England

    Hi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?

  • AndyH_Official
    Andy Hollinson (@AndyH_Official) reported from Redditch, England

    @O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?

  • AshScrivens
    Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @three public shamed @o2 for being down. Pot Kettle..

  • emmajsaunders
    emma saunders (@emmajsaunders) reported from Solihull, England

    @O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 working like clockwork? It goes faulty every week. "O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

  • John10649040
    John (@John10649040) reported from Birmingham, England

    @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

  • conorcole
    Conor (@conorcole) reported from Birmingham, England

    @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • EllieMBond
    Ellie (@EllieMBond) reported

    @TomTugendhat @O2 @EE They are probably using the same masts. It is a lack of masts that is the problem. No one wants them in their backyard but everyone wants good coverage.

  • kay_guest19
    Kay Gunning (@kay_guest19) reported

    @TomTugendhat @O2 I got so fed up with O2’s excuses for the non existent signal in Tonbridge that I moved to EE last November. Not had a problem since!

  • MaryxSSS
    Mary ✌🏿🇺🇬 (@MaryxSSS) reported

    @O2 just some feedback - your blue Monday offering is terrible not a fan of spin the wheel. Can you change back the offering or ask your partnerships team to find better quality partnerships?

  • James62876216
    James (@James62876216) reported

    @TomTugendhat @O2 @EE 14 years in power and it wasn't a problem then?

  • Fr2962Free
    Free Speech Highway (@Fr2962Free) reported

    @TomTugendhat @O2 The issue is the mobile companies raise prices mid contract and end of contract in line with RPI but signals and services in areas remains woeful

  • tobybmth
    Toby #FBPE #FBPA (@tobybmth) reported

    @TomTugendhat @O2 @EE Yes there is a massive problem with phone signal however it didn’t start in July 2024. What were you all upto? Were you busy virtue signalling?

  • Wigapedia
    Colm Nugent (@Wigapedia) reported

    @TomTugendhat @O2 @EE At what point in time did mobile phone company investment get diverted to upgrade bike lanes? This is like complaining about the vegetable selection in Tesco being terrible, while care homes are underfunded. Tom apparently doesn't understand how a modern economy works.

  • Fu0161
    Anti Manchester Action (@Fu0161) reported

    @TomTugendhat @O2 You have some gall complaining about signal you disgusting forces *****, it's because of YOU and people like you huwaei got banned from England and we have **** signal!

  • GwenSauce
    Gwen (@GwenSauce) reported

    @TomTugendhat @O2 OMG … you’re on O2 too? EE was bad so moved to O2 and they are bad too

  • iamryanodonnell
    Ryan O'Donnell (@iamryanodonnell) reported

    @O2 Thank you but I’ve pretty much done all of this. The network needs serious investment to manage the amount of people connected, and to ensure data is reliable and stable.