O2 outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent O2 outage reports came from the following cities: Coventry, Birmingham, Oldbury, and Bromsgrove.

City	Problem Type	Report Time
Coventry	Phone	1 day ago
Birmingham	Internet	2 days ago
Birmingham	Wi-fi	2 days ago
Oldbury	Internet	14 days ago
Birmingham	Total Blackout	21 days ago
Oldbury	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Tariq Khan (@TeeKhan84) reported 12 seconds ago from Birmingham, England

  Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2

• 
  Kirean Dingley (He/His/Him) (@kirean_dingley) reported 25 seconds ago from Coventry, England

  @O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0

• 
  Dean but festive (@DeanMSimons) reported 57 seconds ago from Birmingham, England

  hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?

• 
  Ashley Robert Scrivens (@AshScrivens) reported 7 minutes ago from Birmingham, England

  Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

• 
  Gish Abeyratne (@GoGishiGoGo) reported 15 minutes ago from Birmingham, England

  @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

• 
  Ashley Robert Scrivens (@AshScrivens) reported 19 minutes ago from Birmingham, England

  Remember when @three public shamed @o2 for being down. Pot Kettle..

• 
  Matthew Sparks (@matthew_74) reported 20 minutes ago from West Bromwich, England

  @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

• 
  John mangan (@johnemangan1) reported 24 minutes ago from Atherstone, England

  @O2 Ok, I cannot check service when I’m driving, A5 and M42 are main roads, similar places every time, surely you know where your own network is poor and what are you doing to address it?

• 
  James Burberry (@jimburbs) reported 28 minutes ago from Coventry, England

  @O2 1/2 Placed an order for this today. Money was taken and then I had an email to say order cancelled due to failed checks. Credit card company confirms payment approved, your online chat person is trying to tell me problem is with CC company just to get rid of me. She tells me...

• 
  Dave Bennett (@DaveBennett79) reported 31 minutes ago from Redditch, England

  @O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!

• 
  Elliott Brown (@ellrbrown) reported 31 minutes ago from Birmingham, England

  @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

• 
  Adam Waterhouse (@adam0604) reported 32 minutes ago from Halesowen, England

  Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

• 
  Andrew Horton (@Villandrew) reported 34 minutes ago from Solihull, England

  @villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .

• 
  JAC Autos (@jac_autos) reported 37 minutes ago from Studley, England

  Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80

• 
  emma saunders (@emmajsaunders) reported 44 minutes ago from Solihull, England

  @O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years

• 
  Evan Davis (@EvanD) reported 46 minutes ago from Solihull, England

  @O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.

• 
  Roger Leitch (@notdodgy) reported 46 minutes ago from Solihull, England

  @o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.

• 
  Tina-Louise Boyce (@LittleMissCosta) reported 53 minutes ago from Solihull, England

  @O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..

• 
  ieesh (@Ieeshhhk) reported 54 minutes ago from Birmingham, England

  @O2 what’s with the dodgey service today 🙄

• 
  Ketan Surti (@DirtySurti) reported 58 minutes ago from Dickens Heath, England

  @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynn Heatley (@lynn_heatley) reported 5 minutes ago

  @O2 Morning, trying to login to my account, but it’s saying my ntlworld email is not valid, can you advise what I do please.

• 
  Andy W (@LandladyWoo) reported 7 minutes ago

  When you reach out to @O2 for help and they ghost you leaving the door open to scammers to impersonate them (see suspended accounts in replies) Glad to be gone after 33 years as a Cellnet / O2 customer.

• 
  Steve Furniss (@SteveFurni7742) reported 7 minutes ago

  @O2 @ryjeasterbrook Why is your Virgin Media call line so poor 1 hour 30 minutes waiting today at 8am and no response. On line chat bots are rubbish for specific queries. About the poorest customer service there is

• 
  ❤️💛 (@st3veno91) reported 8 minutes ago

  Thanks for nothing @o2 "priority" 🙄 and @TicketmasterUK Absolute garbage apps 😡😡

• 
  Tim Fry (@lipsyfry) reported 10 minutes ago

  @O2 @CriticalRole @LessThanJake **** network do not waste your money

• 
  L🍒 (@xlilyyrobinson) reported 10 minutes ago

  Really disappointed with the level of customer service I’ve received from @O2 recently. An issue O2 has acknowledged fault for still remains unresolved despite multiple calls, live chats, emails and more. I’ve completely lost confidence in O2 and just want a fair resolution. @O2

• 
  Lauren Turner (@BabyfaceLau) reported 10 minutes ago

  @O2 I am still unable to login to my account from abroad, is there any way around this?

• 
  t💋 (@ajemioo8) reported 12 minutes ago

  @O2 @Ticketmaster @TicketmasterUK please help me out. i bought Olivia Rodrigo tickets via the ticketmaster account, when I try to log in on the o2 app in the “my tickets” tab it says that my account is incorrect, although I created the account with the same e-mail and everything.

• 
  Oluebube (@Oluebube49496) reported 15 minutes ago

  @O2 I’m currently in Nigeria and my O2 SIM only shows “Emergency calls only.” Manual network selection also says “Selected network unavailable.” Please can you check if there’s any roaming restriction or suspension on my line?

• 
  The Music Man (@DavidJa51216245) reported 15 minutes ago

  @SkyNews @O2 left me without a working phone for 3 months. Each time i phoned they asked the same scripted questions, was no help in store. Got me to send the phone for repair and it came back saying fixed but it wasnt. I cancelled the contract midway and they got balifs onto me. Avoid