O2 Outage Report in Solihull, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Solihull, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Solihull, England
The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Oldbury and Warwick.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
-
ieesh
(@Ieeshhhk) reported
from
Birmingham, England
@O2 what’s with the dodgey service today 🙄
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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Jamie Fearn
(@FearnLspp) reported
from
Coventry, England
@virginmedia how can I pay for 350mb Broadband which the WiFi never works and I’m hotspoting through @O2 iPhone at home 🏠 😡
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼
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Ms J
(@JCardozoMarsh) reported
from
Royal Leamington Spa, England
@O2 I understand that but running a business is extremely difficult with a slow connection ...
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Matt
(@msetchell) reported
from
Redditch, England
Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!
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RICARDO WILLIAMS
(@iamRicardoW) reported
from
Birmingham, England
@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....
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Rachele 🍷
(@_Rachele_) reported
from
Redditch, England
@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@O2 your customer service has gone extremely S**T
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Mia Bajrami
(@Miabaj_x) reported
from
Royal Leamington Spa, England
@O2 ok, so I’ve been on hold twice today both for an hour unable to get through after having messages left AGAIN. I’m losing my patience now - please can this be sorted or il be returning my items and cancelling my contract. SHOCKING service 🤬
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Tara
(@TheBluestStar) reported
from
Coventry, England
@O2 I have no phone signal in CV5
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@O2 will someone please help me!!! Bloody useless o2
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @three public shamed @o2 for being down. Pot Kettle..
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Murray
(@Murrayator) reported
@O2 your customer service is broken been with you for +25 years your UK based payment team put me to a south african call centre who’s managers are not authorised to raise a credit for the £800 bill u chasing me for because u made an error! b4 i go 2 @Ofcom ombudsman can u help?
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ANIA GABB
(@aniagabb) reported
@O2 been cut off 4 times now. Been trying to chat to o2 for over an hour. Been told multiple deals by different people, including Ben & Shaun in your upgrades team. Still no one has helped. Pretty sick of o2 and their terrible customer service!
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Olly Headey
(@lylo) reported
I moved to @O2 because of the Apple Watch 3G thing but the customer experience is beyond abysmal. How do these companies survive? Why do we put up with such dreadful customer service? Are there any UK mobile phone companies worth using? Ideally with Apple Watch support...
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DC316
(@Thq4L) reported
@O2 hi team. We cancelled our virgin media package as of 29/11. With the package was linked a SIM card. Virgin have advised that I need to cancel my SIM separately. What info do you need from me to do this? Thanks
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Krishan chavda
(@ChavdaKrishan) reported
@O2 can I get some help on my last query please! You’ve sent me a faulty device!!
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Angela FosterSwailes
(@sparklyang) reported
@O2 I was. I’ve had issues with other Greggs codes too where I click to use them and it comes up with an error. I’d say I’m on about 50/50 as to whether my codes work or not 😩
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kiff182
(@Himynameiskiff) reported
Getting fed up now of @O2. Wi-Fi covers for their shocking signal no matter where I go. Don’t get anything better than 3G at home (on a 5G plan) and get to work - major international airport - and get 4G but does it work? Nope. Getting beyond a joke now.
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Matt Thompson
(@GlobalO365) reported
@O2 reverting back to SIM card, until o2 sort out their support for eSIMs. Can’t transfer eSIM to new phone not supported, have to now wait for a replacement sim. You would have thought eSIMs would make life easier not hard being just digital.
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Robert Shaw
(@alwaysshaw1) reported
@O2 Are you going to tell your customers that there is an issue in the Northwich area and it’s effecting the signal? Or are you that incompetent that you’re not even aware of that issue?
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ςτεν0♠⚔️
(@SteveH2112) reported
@O2 hi, I have been with o2 for over 20 years and this last year has been the worst for Data, I'm regularly looking at full 4/5g coverage but still things won't load, and I'm not even speaking of video. When on holiday in Greece it was perfect so it's obviously no my device and..