O2

O2 Outage Report in Solihull, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Solihull, England 05/24/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Solihull, England

The most recent O2 outage reports came from the following cities: Birmingham, Nuneaton, West Bromwich and Oldbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomBirmingham Phone
United KingdomBirmingham Phone

Community Discussion

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O2 Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

  • seannahj Seánna Holland (@seannahj) reported from Kenilworth, England

    Words fail me at the appalling service I have received from @O2 for the last week trying to get a phone I ordered on 4th jan!!! Supposed to be a business customer and it counts for nothing! #losingthewill #poorcustomerservice @SamsungUK do you know how bad they are???

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

  • Joynayyar Joy nayyar (@Joynayyar) reported from Coleshill, England

    @O2 outgoing and incoming call issues all over westmidlands.

  • AndyH_Official Andy Hollinson (@AndyH_Official) reported from Redditch, England

    @O2 It’s ok now thank you. It was down for about 25 mins across a number of phones

  • kirean_dingley Kirean Dingley (He/His/Him) (@kirean_dingley) reported from Coventry, England

    @O2 why do I only get one or two bars of signal?! 😩

  • conorcole Conor (@conorcole) reported from Birmingham, England

    @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    Is @O2 down at the moment?

  • mobilemechanic The Car Doctor (Steve Hayes) (@mobilemechanic) reported from Nuneaton, England

    @O2 @picoflu I binned O2 after a brief 2 year spell of misery with continued call dropping. The acceptable solution for them was a home signal booster. No good to a mobile technician back with EE and happy. If your on iPhone check Wi-fi assist is off it savages internet.

  • AndyH_Official Andy Hollinson (@AndyH_Official) reported from Redditch, England

    @O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?

  • FearnLspp Jamie Fearn (@FearnLspp) reported from Coventry, England

    @O2 please help... my phone has had no service for the past 24 hours...

  • SophieMDrake Sophie Drake (@SophieMDrake) reported from Birmingham, England

    @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

  • kirean_dingley Kirean Dingley (He/His/Him) (@kirean_dingley) reported from Coventry, England

    @O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0

  • DaveBennett79 Dave Bennett (@DaveBennett79) reported from Redditch, England

    @O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!

  • LittleMissCosta Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England

    @O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..

  • LittleMissCosta Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England

    @O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..

  • amy_bradwell Amy Bradwell (@amy_bradwell) reported from Birmingham, England

    @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

  • Villandrew Andrew Horton (@Villandrew) reported from Solihull, England

    @villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .

  • emmajsaunders emma saunders (@emmajsaunders) reported from Solihull, England

    @O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years

  • jimburbs James Burberry (@jimburbs) reported from Coventry, England

    @O2 1/2 Placed an order for this today. Money was taken and then I had an email to say order cancelled due to failed checks. Credit card company confirms payment approved, your online chat person is trying to tell me problem is with CC company just to get rid of me. She tells me...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SharonQ32935449 Sharon Quinn (@SharonQ32935449) reported

    @O2 I WANT MY REFUND FIR THE DEVICE I SENT BACK IN DECEMBER!!! I’VE CALLED CUSTOMER PASSTHEBOOK NUMEROUS TIMES AND ITS STILL NOT SORTED!!!! WE ARE NOW IN MID FEBRUARY!!!!!!!!!!

  • daliamoralesx Dalia Morales (@daliamoralesx) reported

    Waited over an hour on the phone for @o2 to tell me they’re having technical issues and can’t access anything what is the point in keeping customers on the phone? Worst service ever been trying all week

  • Mr1Elusive  Oga Elusive (DJ) 🍫⚡️ (@Mr1Elusive) reported

    @O2 signal this week is really In the gutter! This week

  • join4te Jay (@join4te) reported

    @O2 Day 88 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • jcbing Julie Bingham (@jcbing) reported

    @EnglandRugby @SixNationsRugby @O2 I like the team. If the team selectors are going to insist on Farrell then they can’t really have Smith too, their partnership has never really worked. I really like Smith as a player and I think he’s the future there but looks like he’ll have to wait for Farrell to retire!

  • heatheerrxo Heαther ♡ (@heatheerrxo) reported

    @O2 Would appreciate a reply to my DM about signal issues with my new phone - not getting what I pay for at the moment 🫠

  • hammykb KHam (@hammykb) reported

    @O2 you are trying to contact me by phone to discuss my complaint about having no network. You cannot get through - not rocket science - how do I get this resolved

  • RickyPopat Bhavick Ricky Popat (@RickyPopat) reported

    @O2 Hi! It's my O2 specifically. Can't log in online either. Trying to get throguh to customer services and 30mins but still not managed to get through to anyone 😢

  • LKpakiwa Leon Kpakiwa (@LKpakiwa) reported

    @O2 Been without service since Tuesday. Total incompetence from o2. Wasted hours trying to sort it out and Friday afternoon still no access. What's going on??!

  • wraith1001 Wraith1001 (@wraith1001) reported

    @EnglandRugby @SixNationsRugby @O2 Genge and sinkler should not start together, our scrum as never looked weaker