O2 Outage Report in Solihull, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Solihull, England
The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Oldbury, Warwick, Coventry and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
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| Birmingham |
Internet | |
| Walsall |
Phone | |
| Oldbury |
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| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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John mangan
(@johnemangan1) reported
from
Atherstone, England
@O2 good afternoon, frustration is too much , can you update me on why I cannot make a simple call without it dropping off more than once driving from work in CV9 to B31 down major roads A5 and M42
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Iyaaz Matadar
(@IyaazMatadar) reported
from
Redditch, England
Anyone on @O2 having problems sending @WhatsApp messages?
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
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Benjamin Baxter
(@BenjaminJBaxter) reported
from
Coventry, England
@O2 hi trying to help a family member with there o2 sim. They having there sim coming up with invalid sim. Is there a way to fix the sim remotely at all?
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Wasim Perviz
(@UKWasimPerviz) reported
from
Coventry, England
@O2 can I move from my current network to 02 and keep the same number? Also please follow me
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ҍҽɾղíҽҍɑԹՏ ♏
(@berniebaps101) reported
from
Birmingham, England
@O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.
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Steve Jones
(@StevoJones1984) reported
from
West Bromwich, England
I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.
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Nik Sibley
(@niksibley) reported
from
Coventry, England
Hi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?
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Evan Davis
(@EvanD) reported
from
Solihull, England
@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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Tracey_Devina
(@Tracey_Devina) reported
from
West Bromwich, England
@O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!
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Ketan Surti
(@DirtySurti) reported
from
Dickens Heath, England
@O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !
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Rachele
(@_Rachele_) reported
from
Birmingham, England
Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
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Adam Waterhouse
(@adam0604) reported
from
Halesowen, England
Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?
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Mimii Hatun |Y| aka Ms Begum
(@hijabiexplorer) reported
from
Birmingham, England
Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves
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Gordé 🥚
(@ReissOmari) reported
from
Birmingham, England
I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??
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han
(@Hannahbreenx) reported
from
Bromsgrove, England
@O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Yousef Gainey
(@YousefGainey) reported
@O2 Been hung up on and lied to by your customer service department while trying to resolve a scam situation. My details have been stolen from you. #GDPR
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mh73
(@mh73lfc) reported
from
Oritor, Northern Ireland
@O2 The 4g/5g signal in newcastle co down has been terrible for ages please sort it out….we cant use your your network at all !!!!!!
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Janusz Jasinski
(@JanuszJasinski) reported
@O2 can we cancel our contract as we've had no reception for a week. Other sim cards work fine.
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Lauren John
(@essexwriter) reported
@O2 Nope never smashed screen, have smashed the protector on top though... 🙈
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Paul Steer
(@venkman2_11) reported
@AndrewFishy1 @O2 Don’t bother the signal is beyond atrocious! Worst big provider I’ve ever used in 32 years in mobile phone service and worst signal by a country mile
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Mila
(@LYCOICAT) reported
@O2 really upset your DPD driver was shouting and very rude. I had to swap my phone and I tried to tell him I attempted to change delivery date but couldn’t as had no access to working phone. He was really vile in his attitude. Please stop using this courier.
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Karen Throsby
(@thelongswim) reported
Well done to the man at @O2 In Skipton for neither laughing nor rolling his eyes while resolving my “the SIM card doesn’t fit” problem by quietly slotting it in the right way round.
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E.S
(@Shob_E) reported
@O2 please can someone contact me asap about my phone. You guys have switched off my signal despite the multiple calls I have had with your team. I have had not had a working phone now for weeks
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Jan T.
(@demented_tj) reported
@O2 yes. I have a o2 sim i've had for ages, and now my 2nd virgin media sim has been moved to o2. I've registered it on my o2 but it doesn't show up. When i try again, the site says "it's already registered with o2". Can you help?
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Tim
(@Timinho50) reported
@O2 that's now 4 days with no service and no means to contact you! Please assist