O2 Outage Report in Solihull, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Solihull, England
The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Oldbury, Warwick, Coventry and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
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| Birmingham |
Internet | |
| Walsall |
Phone | |
| Oldbury |
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| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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emma saunders
(@emmajsaunders) reported
from
Solihull, England
@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
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Kirean Dingley (He/His/Him)
(@kirean_dingley) reported
from
Coventry, England
@O2 why do I only get one or two bars of signal?! 😩
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Wasim Perviz
(@UKWasimPerviz) reported
from
Coventry, England
@O2 can I move from my current network to 02 and keep the same number? Also please follow me
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Dave Bennett
(@DaveBennett79) reported
from
Redditch, England
@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
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Joy nayyar
(@Joynayyar) reported
from
Coleshill, England
@O2 outgoing and incoming call issues all over westmidlands.
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Iyaaz Matadar
(@IyaazMatadar) reported
from
Redditch, England
Anyone on @O2 having problems sending @WhatsApp messages?
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
Words fail me at the appalling service I have received from @O2 for the last week trying to get a phone I ordered on 4th jan!!! Supposed to be a business customer and it counts for nothing! #losingthewill #poorcustomerservice @SamsungUK do you know how bad they are???
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John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
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Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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JAC Autos
(@jac_autos) reported
from
Studley, England
Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..
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Kirean Dingley (He/His/Him)
(@kirean_dingley) reported
from
Coventry, England
@O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
Is @O2 down at the moment?
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..
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Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
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Nik Sibley
(@niksibley) reported
from
Coventry, England
Hi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?
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Benjamin Baxter
(@BenjaminJBaxter) reported
from
Coventry, England
@O2 hi trying to help a family member with there o2 sim. They having there sim coming up with invalid sim. Is there a way to fix the sim remotely at all?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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K B
(@koolmacher) reported
@O2 I'm a virgin media volt customer as part of that I had to take an O2 sim, virgin are increasing prices mid contract and say I can leave charge free including the O2 sim but when contacting O2 they say there are early termination charges. Please update your staff
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Ciara McParland
(@ciarabell85) reported
@O2 I have checked the network and it says a mast in the area isn’t working properly. Any idea on a time frame for it to be fixed?
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Rera
(@ReraPops) reported
@O2 Yeh, that sucks. Any plans to modernise the system in the future?
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Sharon Mulligan
(@mulligan_sharon) reported
@stephenblevins9 @O2 Same here Stephen. I can only make and receive WhatsApp calls when I’m the house - signal is dire.
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Marc
(@Mysterybeatzuk) reported
@O2 Network I would NEVER join as literally every single other one is cheaper and with better reception
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Dave Andrews
(@daveandrews205) reported
@rolo2rolo @stephenblevins9 @O2 I find it amazing that companies like this never get held to account and you still have to pay full whack for only part of a service but I assume that’s all in the huge contracts we sign without reading!
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Karen Redfern
(@KarenRedfern2) reported
@O2 New customer - just switched to you at start of week. Number not yet ported over from Three. How long should it take? Do I need to do anything to activate process Have DMed but no reply.
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Ciara McParland
(@ciarabell85) reported
@O2 the signal has been down in areas of Newry BT34 for 2 days now. Can’t make calls or use data. I have reported it but any idea when it will be fixed? I am missing important calls because of this. This is the second time in the last couple of weeks!
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Sophia Din
(@SophiaDin8) reported
@laineyclements @O2 I’m having the same issue! Over 48 hours and no updates on my phone or what’s going on despite it saying next day delivery and being in stock when I ordered
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David Crawford
(@portedownloyal) reported
@stephenblevins9 @O2 Think that's old one but seen someone put it up again this morning same issues. Seems to be problem all over, in work Gilford area been bad also