O2 Outage Report in Solihull, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Solihull, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Solihull, England
The most recent O2 outage reports came from the following cities: Birmingham, Bromsgrove, Walsall, West Bromwich, Oldbury, and Sheldon.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Phone | 3 hours ago |
|
Birmingham
|
Internet | 4 days ago |
|
Bromsgrove
|
Phone | 8 days ago |
|
Birmingham
|
Internet | 10 days ago |
|
Birmingham
|
Internet | 11 days ago |
|
Birmingham
|
Internet | 12 days ago |
Community Discussion
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O2 Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Kirean Dingley (He/His/Him) (@kirean_dingley) reported from Coventry, England@O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0
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Dave Bennett (@DaveBennett79) reported from Redditch, England@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
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James Burberry (@jimburbs) reported from Coventry, England@O2 1/2 Placed an order for this today. Money was taken and then I had an email to say order cancelled due to failed checks. Credit card company confirms payment approved, your online chat person is trying to tell me problem is with CC company just to get rid of me. She tells me...
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Conor (@conorcole) reported from Birmingham, England@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
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Seánna Holland (@seannahj) reported from Kenilworth, EnglandWords fail me at the appalling service I have received from @O2 for the last week trying to get a phone I ordered on 4th jan!!! Supposed to be a business customer and it counts for nothing! #losingthewill #poorcustomerservice @SamsungUK do you know how bad they are???
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Kirean Dingley (He/His/Him) (@kirean_dingley) reported from Coventry, England@O2 why do I only get one or two bars of signal?! 😩
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emma saunders (@emmajsaunders) reported from Solihull, England@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
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Elliott Brown (@ellrbrown) reported from Birmingham, England@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
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Andrew Horton (@Villandrew) reported from Solihull, England@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
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Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England@O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G
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Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England@O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..
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Jamie Fearn (@FearnLspp) reported from Coventry, England@O2 please help... my phone has had no service for the past 24 hours...
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Joy nayyar (@Joynayyar) reported from Coleshill, England@O2 outgoing and incoming call issues all over westmidlands.
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, EnglandI would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73
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Sophie Drake (@SophieMDrake) reported from Birmingham, England@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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Amy Bradwell (@amy_bradwell) reported from Birmingham, England@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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Andy Hollinson (@AndyH_Official) reported from Redditch, England@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Bintu Bombatu (@BintuBombatu) reported@O2 you’ve had a mast down for 3 weeks near Marsden HD7. What the hell are you playing at? “Our engineers are working as fast as they can”. Really? I can see the mast and nothing is happening. How can you continue to take money from people when you can’t even provide a service?
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D (@_RedForEver) reported@O2 It’s fine I spoke to someone on the phone. You officially have the worst customer care I’ve ever dealt with in my life. I should have stuck with three as at least they care about their customers and don’t rob them.
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¿craig? (@craigs06) reported@O2 @virginmedia 3rd time tonight this has gone off again. Do you have an actual issue or you doing maintenance work. Either way would like to know
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Lynda Arnold (@lindapriestley1) reported@JamesMarriott @Danfudge @O2 Customer service not great though. Grandson got a phone for his birthday 2 weeks ago. Still waiting for it to be activated…
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Hothri Moka (@hothriananya) reported@O2 I have looked at your network guide many times now, its useless. Its been 2 days since I have no mobile network. Wifi calling is not working even if it is activated. Why cant you provide an exact time when the issue will be solved?
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James Marriott (@JamesMarriott) reported@lindapriestley1 @Danfudge @O2 I’ve found it to be a bit painful, takes a while to get what you need. Has the same with every network I’ve been with though other than Vodafone who charge a ridiculous premium for it
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Hothri Moka (@hothriananya) reported@O2 Is it not @O2 s responsibility to update customers about the issues and resolve it quickly.
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London Gloryhole (@LondonGloryhol1) reported@EE It’s true. @O2 4G is terrible in London, where you do have it… in crowded areas it never works and have to revert back to 3G. I’m definitely considering a change to @EE
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Dave-Lee Conio (@DLConio92) reported@O2, Hi there, I've just applied the 02 priorities code to use at an Odeon, but I never finished the transaction. I went to reuse it at a different time but it is not saying the code is no longer valid. Any help please? Thanks!
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jnm21 (@jnm8210) reported@O2 not happy - placed order today on basis next day delivery, o2 email confirming next day, text from DHL saying up to 72 hours & link that says Wednesday - which is it & why? Stay home for 3 days? Will I be loosing service (if contract starts today, could be 3.5 days wasted)?