O2 Outage Report in Solihull, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Solihull, England
The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Oldbury, Warwick and Coventry.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
||
| Birmingham |
Internet | |
| Walsall |
Phone | |
| Oldbury |
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| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@O2 your customer service has gone extremely S**T
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Tara
(@TheBluestStar) reported
from
Coventry, England
@O2 I have no phone signal in CV5
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ieesh
(@Ieeshhhk) reported
from
Birmingham, England
@O2 what’s with the dodgey service today 🙄
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.
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Jonathan Deavs
(@Y2JONAKERFELDT) reported
from
Redditch, England
@O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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Rachele 🍷
(@_Rachele_) reported
from
Redditch, England
@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
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Matt
(@msetchell) reported
from
Redditch, England
Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @three public shamed @o2 for being down. Pot Kettle..
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RICARDO WILLIAMS
(@iamRicardoW) reported
from
Birmingham, England
@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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HH
(@harryharrad) reported
from
Birmingham, England
@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
The only reason I would be an @O2 customer
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Jamie Fearn
(@FearnLspp) reported
from
Coventry, England
@virginmedia how can I pay for 350mb Broadband which the WiFi never works and I’m hotspoting through @O2 iPhone at home 🏠 😡
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Tariq Khan
(@TeeKhan84) reported
from
Birmingham, England
Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
@jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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mel 🧚🏼♀️
(@MelissaJadeex) reported
@O2 I’ve had a new contract through another provider (my contact with o2 is up and fully paid off) I’m not keeping my o2 number, I’ve had a new number with new provider. How can I cancel my o2 contract? Thank you
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Jojo 💙
(@NekoShinnAsuka) reported
@O2 Priority gave 3 months free membership of @Uber One. And Uber still charged me despite the three months free membership still showing on my profile. It's been 2 days since I gave requested info and screenshots to Uber Help via the app and still no response... @Uber_Support
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Fractured Dreams
(@N1nj4L1nk) reported
@GrumpyMathTeach @O2 Get off O2. They have bollocks signal, refer you to their broken signal checker when you complain and just overall have awful service. They should be shut down.
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Aaron
(@Aaron_F320) reported
When I contacted them they said it’s because it’s a ‘busy area with lots of people’, yet EE can get full 5G reception here without any issues. How can that be, @O2 ? Fed up paying for a network that doesn’t work tbh 🙄
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Andy Winter
(@virtuawinter) reported
Hey @O2 I have a new iPhone 14 and new data plan but am using an older 4G sim I’ve had since 2017. Your 5G FAQs state that a new 5G sim is needed to connect to your 5G network, but I’m seeing the 5G icon with this existing sim. Does this mean I don’t need to swap to a 5G sim?
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Jonas Twothieves
(@2thieves) reported
@O2 The issue is a partial port. I was idiotic enough to give #O2 a direct debit mandate.
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Knee V
(@naomhmorrison) reported
@O2 hello I won of those Christmas Priority vouchers £100 Puma but I never received a text with a code or anything. I would appreciate some help. Thanks.
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Tracy D
(@TheRocketGarden) reported
.@ThreeUK has offered THE worst customer service today. Passed from 1 idiot to another and fobbed off at every opportunity. They don't listen to customers, just try and get rid of them as soon as they can. Time to move to @O2 or @EE by the looks of it.
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Dale Watts
(@Extinguisherman) reported
@O2 well 2023 is here snd the i2 network has gotten worse. You can get a 5 g signal with no mobile data connection. Do not join o2 it’s worse than terrible. Roll on September snd im outta here.
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Fractured Dreams
(@N1nj4L1nk) reported
@O2 charges me for a service that they don't provide and have the audacity to tell me my signal issues are a problem my end. Your signal and customer service is ****. **** this scummy company.