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O2 outages and service status in Solihull, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 1 outage signal in the last 24 hours around Solihull, including 1 direct report.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Aug 4, 12:29 PM GMT+1.
  • 100% Internet (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 4: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Solihull, England

The most recent O2 outage reports came from the following cities: Birmingham, and Coventry.

CityProblem TypeReport Time
Birmingham Internet 4 hours ago
Coventry Total Blackout 1 month ago
Birmingham Internet 1 month ago
Birmingham Internet 2 months ago
Birmingham Internet 2 months ago
Birmingham Internet 2 months ago

Nearby cities with recent reports

Birmingham

1 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • miss_peace16
    Miss Peace (@miss_peace16) reported from Birmingham, England

    @O2 disgusting service o2 that an email from a week ago STILL has not been acknowledged.

  • UKWasimPerviz
    Wasim Perviz (@UKWasimPerviz) reported from Coventry, England

    @O2 can I move from my current network to 02 and keep the same number? Also please follow me

  • shaikhycwu
    Sajid Shaikh (@shaikhycwu) reported from Birmingham, England

    @O2 Why are customers so unreliable in what they tell to resolve your issue. That was cause by o2 customer services yet customer suffer and pay the bill

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.

  • ReissOmari
    Gordé 🥚 (@ReissOmari) reported from Birmingham, England

    I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

  • Massontweet
    Iain L Masson - Musician (@Massontweet) reported from Birmingham, England

    @natashas_notes @O2 @cafenero @O2Priority It’s not possible in Birmingham to get one after 3pm on Tue or Wed any more. Until last month we always got one every Wednesday at tea time if we wanted (sold out Tuesdays) but now they sell out on both days by 3pm. There’s no reason to be with @O2 now - no phone signal /coffee.

  • GoGishiGoGo
    Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

  • A_J_92
    Ash❗️ (@A_J_92) reported from Birmingham, England

    The only reason I would be an @O2 customer

  • LittleMissCosta
    Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England

    @O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..

  • ChrisSammons_
    Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73

  • MuslimShamir
    Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported from Birmingham, England

    @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

  • KittykatClaire
    Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported from Willenhall, England

    I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

  • Hannahbreenx
    han (@Hannahbreenx) reported from Bromsgrove, England

    @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

  • AshScrivens
    Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @three public shamed @o2 for being down. Pot Kettle..

  • auspices
    richard (@auspices) reported from Birmingham, England

    anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage

  • Brumdad30
    Rudi Feix (@Brumdad30) reported from Birmingham, England

    @O2 will someone please help me!!! Bloody useless o2

  • ChrisJSharratt_
    ChrisJSharratt_ (@ChrisJSharratt_) reported from Birmingham, England

    @O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!

  • jimburbs
    James Burberry (@jimburbs) reported from Coventry, England

    @O2 1/2 Placed an order for this today. Money was taken and then I had an email to say order cancelled due to failed checks. Credit card company confirms payment approved, your online chat person is trying to tell me problem is with CC company just to get rid of me. She tells me...

  • UKHarvick_Fan
    Jackie (@UKHarvick_Fan) reported from Birmingham, England

    @O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bethdoreyx
    Beth Stewart (@bethdoreyx) reported

    @O2 why is your app so bad

  • lukewarm14
    lukewarm352000 (@lukewarm14) reported

    @O2 @virginmedia So if I get an issue with one account I get an issue with both accounts Got locked out my virgin account due to a scammer on o2 Takes days to unlock and then the scammer is back and they lock it down again Going round in circles with their poor service

  • brendamcdnot56
    Brendamcdnot56🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@brendamcdnot56) reported

    @xxxxminniex @O2 No she doesn't. **** off.

  • SarahWM45
    Sarah H (@SarahWM45) reported

    Through a phone “system” and 3 operators who largely ignored our issue. We’re now on to the Complaints team at @o2. A disproportionate amount of effort to leave a contract they are not fulfilling, without being charged. As we can send a text or receive a call. @MartinSLewis

  • thealexbear
    Alex Wheatley (@thealexbear) reported

    @TomTalksCars @O2 I agree. Im on giffgaff which uses o2. Signal is shocking in many places.

  • PaulS87W
    Paul (@PaulS87W) reported

    @O2 can you please sort out you log in process to get into my o2 to pay a bill on a laptop. It’s an absolute joke of a process. I log in and I’m prompted to log in again to pay my bill. What’s the worst that’s going to happen someone’s going to pay my bill for me?

  • TomTalksCars
    Tom Talks Cars (@TomTalksCars) reported

    5G signal with @O2 seems to get worse by the day. Unusable anywhere in central London these days

  • Tomstukeley
    Tom Sanderson (@Tomstukeley) reported

    @JamesBlatch @O2 Wifi in Hinch is terrible and not just in the hopsital!

  • GW_Mktg
    GW 🔰🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GW_Mktg) reported

    @O2 terrible signal in my own home. @virginmedia have let me down (yet again) so no WiFi equals no use of phone. Long-standing client and not really feeling that benefit. Started a DM conversation which went dead. Please help

  • _unidropout
    uni drop-out✨ (@_unidropout) reported

    @O2 I’ve tried everything that your website recommends on every occasion that I have no service… however I shouldn’t have to The service should work 99% of the time and it doesn’t. My contract is up in less than a month so I’ll be likely finding something new!