O2

O2 Outage Report in Solihull, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Solihull, England 01/21/2026 08:30

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Solihull, England

The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Oldbury and Warwick.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomBirmingham E-mail
United KingdomBirmingham Internet
United KingdomWalsall Phone
United KingdomOldbury E-mail
United KingdomBirmingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • adam0604 Adam Waterhouse (@adam0604) reported from Halesowen, England

    Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

  • niksibley Nik Sibley (@niksibley) reported from Coventry, England

    Hi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?

  • StevoJones1984 Steve Jones (@StevoJones1984) reported from West Bromwich, England

    I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

  • ReissOmari Gordé 🥚 (@ReissOmari) reported from Birmingham, England

    I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

  • BenjaminJBaxter Benjamin Baxter (@BenjaminJBaxter) reported from Coventry, England

    @O2 hi trying to help a family member with there o2 sim. They having there sim coming up with invalid sim. Is there a way to fix the sim remotely at all?

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

  • _Rachele_ Rachele (@_Rachele_) reported from Birmingham, England

    Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

  • UKWasimPerviz Wasim Perviz (@UKWasimPerviz) reported from Coventry, England

    @O2 can I move from my current network to 02 and keep the same number? Also please follow me

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

  • DirtySurti Ketan Surti (@DirtySurti) reported from Dickens Heath, England

    @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

  • jac_autos JAC Autos (@jac_autos) reported from Studley, England

    Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80

  • Hannahbreenx han (@Hannahbreenx) reported from Bromsgrove, England

    @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

  • berniebaps101 ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported from Birmingham, England

    @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

  • Tracey_Devina Tracey_Devina (@Tracey_Devina) reported from West Bromwich, England

    @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

  • IyaazMatadar Iyaaz Matadar (@IyaazMatadar) reported from Redditch, England

    Anyone on @O2 having problems sending @WhatsApp messages?

  • hijabiexplorer Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported from Birmingham, England

    Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kul_charu charudatta kulkarni (@kul_charu) reported

    My port-in request is still in progress from last 7 days and now my previous number is barred which was supposed to migrate over to @O2. I have called customer care around 8 times since last 5 days still its not resolved. Absolutely pathetic service from @O2 #o2

  • deejayaitch1 deejayaitch 💙🇪🇺🇬🇧#FBPE (@deejayaitch1) reported

    @NadineDorries @virginmedia @O2 Idiot. And a liar too. We see you. Your days in office are numbered. Can’t wait for the GE. Get the scum party out. Also it’s leaders in The Hague for democide.

  • AmbroseTwit Julie Ambrose 💙 (@AmbroseTwit) reported

    @NadineDorries @virginmedia @O2 Now you're either in competition with #ThickLizzie Truss for the title of most stupid, or you're lying Nadine, which is it hmm? 🤔

  • mikestevenphoto Mike Steven (@mikestevenphoto) reported

    I am a pay monthly @o2 and @virginmedia broadband customer, so signed up to volt benefits - got an email from o2 saying my volt benefits were active on 27/12/21, but none are showing on my o2, and no speed boost on my Virgin broadband. Both accts same name and address, help!

  • littlegibbo Little Gibbo (@littlegibbo) reported

    @BorisJohnson @virginmedia @O2 You welcome a decision to stop something that you said was never going to happen??

  • davygravy22 Dave (@davygravy22) reported

    @NadineDorries @virginmedia @O2 So you think the EU can tell a British based company how to run their business? How stupid is that?

  • ashleysmithash Ashley Smith (@ashleysmithash) reported

    @NadineDorries @virginmedia @O2 You thick stupid ****🤡🤡🤡🤡🤡🤡🤡🤡🤡🤡🤡🤡

  • MikePNews Michael Peters (@MikePNews) reported

    @NadineDorries @virginmedia @O2 I understand that EU law and British law have separated. How therefore can the EU have any control over the network operators in the UK? They "rejected" seems to have a different definition from the one that I understand.

  • charlesjohn001 Moorland Wanderer (@charlesjohn001) reported

    @NadineDorries @virginmedia @O2 Oh I think that’s very misleading and displays a degree of naivety or just down right taking us for fools.

  • PhilMUWright1 Phil-MU-Wright (@PhilMUWright1) reported

    @BorisJohnson @virginmedia @O2 No one cares about what you say you fat ****. Is it not time for you to get 'covid' and die.