O2

O2 Outage Report in Solihull, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Solihull, England 12/02/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Solihull, England

The most recent O2 outage reports came from the following cities: Birmingham, Coventry, West Bromwich, Oldbury, Bromsgrove and Wednesbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomCoventry Internet
United KingdomWest Bromwich Total Blackout
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

  • Villandrew Andrew Horton (@Villandrew) reported from Solihull, England

    @villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .

  • mobilemechanic The Car Doctor (Steve Hayes) (@mobilemechanic) reported from Nuneaton, England

    @O2 @picoflu I binned O2 after a brief 2 year spell of misery with continued call dropping. The acceptable solution for them was a home signal booster. No good to a mobile technician back with EE and happy. If your on iPhone check Wi-fi assist is off it savages internet.

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

  • conorcole Conor (@conorcole) reported from Birmingham, England

    @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

  • Joynayyar Joy nayyar (@Joynayyar) reported from Coleshill, England

    @O2 outgoing and incoming call issues all over westmidlands.

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...

  • amy_bradwell Amy Bradwell (@amy_bradwell) reported from Birmingham, England

    @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

  • Miabaj_x Mia Bajrami (@Miabaj_x) reported from Royal Leamington Spa, England

    @O2 ok, so I’ve been on hold twice today both for an hour unable to get through after having messages left AGAIN. I’m losing my patience now - please can this be sorted or il be returning my items and cancelling my contract. SHOCKING service 🤬

  • FearnLspp Jamie Fearn (@FearnLspp) reported from Coventry, England

    @O2 please help... my phone has had no service for the past 24 hours...

  • emmajsaunders emma saunders (@emmajsaunders) reported from Solihull, England

    @O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    Is @O2 down at the moment?

  • jimburbs James Burberry (@jimburbs) reported from Coventry, England

    @O2 1/2 Placed an order for this today. Money was taken and then I had an email to say order cancelled due to failed checks. Credit card company confirms payment approved, your online chat person is trying to tell me problem is with CC company just to get rid of me. She tells me...

  • LittleMissCosta Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England

    @O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..

  • LittleMissCosta Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England

    @O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • laurenfelicity_ Five Two & Fine Too (@laurenfelicity_) reported

    @O2 absolutely appalled by your service. Your automated call line keeps hanging up on my call and your my o2 chat room is useless. Start hiring actual workers and stop making your so called valued customers have to talk to bots!!!

  • steffiegc Steffie (@steffiegc) reported

    Found the CEO email address.... ok Mark, I’m about to write about this poor service your team is supplying to the general public.... Way to anxious with @O2 now, I’m so disappointed :(

  • HannahLilibet Hannah Marren (@HannahLilibet) reported

    Hey @O2 I seriously need some help with a Bill thing because I don’t know if it’s a scam or not

  • DanielleBaileyx Danielle Bailey (@DanielleBaileyx) reported from Roby, England

    @O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone

  • Richard97324518 Richard Hardy (@Richard97324518) reported

    @steve_pez @O2 @Mobilescouk Worst company I have ever dealt with.

  • ARBurtonWorld ARBurtonAsksIfWeCanRejoinYet (@ARBurtonWorld) reported

    @O2 in a call with customer services today trying to arrange a SIM swap, I was told I could text "SWAP" to 20220 even from an EE phone to follow the process. Wrong: I can`t text to 20220 from an EE phone. What is the correct number when texting from another network?

  • scotaloft S. (@scotaloft) reported

    @O2 Lifted the block anyway.. this despite the fact that I had paid the amount owing at 5am. The amount should never have been that amount if my pack had been applied. I also had a free charger I should have received that never came and when I spoke to the next advisor they added..

  • hillsy202 jason hill (@hillsy202) reported

    @O2 why can't you talk to a person when you phone customer services

  • alan_goose Alan (@alan_goose) reported

    @O2 it seems that o2 are happy to add random addresses to my account & passing on to the credit reference agency, impacting my credit report! I am now associated with an address in a town I’ve never even been too! Very disappointed with o2’s response to this with no consideration

  • oliverbate Oliver Bate (@oliverbate) reported

    @O2 Hi there -yet again another promised call not returned.Cld you please let me know if ignoring customers is now your preferred approach to this issue? We're really not going to resolve this if you won't speak to me. I remain out of pocket having been sold a service you can't offer