O2 outages and service status in Solihull, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 1 outage signal in the last 24 hours around Solihull, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Jun 3, 3:07 PM GMT+1.
- Internet (50%)
- Phone (25%)
- Total Blackout (13%)
- Wi-fi (13%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Solihull, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 3: Problems at O2
O2 is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Solihull, England
The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Coventry, and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 8 hours ago |
|
Birmingham
|
Internet | 6 days ago |
|
Walsall
|
Phone | 10 days ago |
|
Birmingham
|
Total Blackout | 15 days ago |
|
Birmingham
|
Internet | 17 days ago |
|
Coventry
|
Phone | 20 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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O2 Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Matthew Sparks (@matthew_74) reported from West Bromwich, EnglandHi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?
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emma saunders (@emmajsaunders) reported from Solihull, England@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
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batgirl (@amanmarway) reported from West Bromwich, England@O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service
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Jonathan Deavs (@Y2JONAKERFELDT) reported from Redditch, England@O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.
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Wasim Perviz (@UKWasimPerviz) reported from Coventry, England@O2 can I move from my current network to 02 and keep the same number? Also please follow me
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Ms J (@JCardozoMarsh) reported from Royal Leamington Spa, England@O2 I understand that but running a business is extremely difficult with a slow connection ...
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Ash❗️ (@A_J_92) reported from Birmingham, England@jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!
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Edmund Lawrence (@edmundmlawrence) reported from Coventry, England@O2 frankly appallingly rude service in the Coventry shop today. Can’t find a number to call, no call back for days and live chat not working. SORT IT OUT.
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Steve Jones (@StevoJones1984) reported from West Bromwich, EnglandI seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.
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Evan Davis (@EvanD) reported from Solihull, England@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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mark webster (@webo20) reported from Sheldon, EnglandThanks @o2 @my_prsnt for my o2 blue monday treat #bluemondays #priority
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Rachele (@_Rachele_) reported from Birmingham, EnglandHelp @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.
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Daisy (@s_birket) reported from Coventry, England@O2 Really @o2? You started out so well acknowledging the issue and it just went downhill from there. The app was down for the day, yet touts managed to buy and relist them for £hundreds, it is disgusting.
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James Burberry (@jimburbs) reported from Coventry, England@O2 1/2 Placed an order for this today. Money was taken and then I had an email to say order cancelled due to failed checks. Credit card company confirms payment approved, your online chat person is trying to tell me problem is with CC company just to get rid of me. She tells me...
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Sophie Drake (@SophieMDrake) reported from Birmingham, England@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂
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RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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Dean but festive (@DeanMSimons) reported from Birmingham, Englandhey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?
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Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England@O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Isadora (@Isa_Yolina) reported@marcd86 @O2 I have the same issue
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Nicolle ⭐️ (@_betsyboat) reported@O2 are you having issues with your card payment system? I’m trying to pay the reservation fee to upgrade but no method is working. Cards, Apple Pay or PayPal. I have funds in the account and have also tried 2 individual accounts Incase it was my bank.
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Nicole McAvoy (@NicoleMcAvoy5) reported@O2 I can’t get any data in Spain. Is there a problem at the moment?
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Naomi Milward (@naomimilward41) reported@O2 Priority app still down re Blue Mondays - are you doing this to all your customers on purpose so you save money?! Please sort it out! #CustomerExperience
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Damn i (@tehscreener) reported@Happyengland79 @O2 will put in a formal complaint later, bloody joke of a network
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🏴 James Nickless BS© 🏴 (@James_Nickless) reported@ad_moran4 @EE @O2 Enjoy the lack of signal. I switched the other way last year and haven’t looked back.
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Mimi Farid (@MimiFarid) reported@O2 I’m absolutely getting fed up with the new app, every time, I tried to use it keeps opening website for virgin media. Sends you an email, and, you’ve to click on it. Other companies aren’t like that. The previous version was absolutely amazing. Fix it immediately!
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Tutyweasley (@Tutyweasley) reported@O2 Hi, I have o2 sim but in Japan for a travel, just want to receive calls and texts but sim is not getting connected with any service provider and my voice calls getting rejected. I need your help to increase spend cap if needed to cancel this block so that Ireceive voice call
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Dave (@ChrisPen1980) reported@O2 your systems dont work. Just had eligible followed by declined for replacement phone. Can see others have the same issue.
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Devs (@Destr0yT0Create) reported@McDoogan83 @peej1975 @O2 Was for me managed to get my spin but it's down again now.