O2 Outage Report in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Solihull, England

The most recent O2 outage reports came from the following cities: Birmingham, Bromsgrove, Walsall, West Bromwich, Oldbury, and Sheldon.

City	Problem Type	Report Time
Birmingham	Internet	3 days ago
Bromsgrove	Phone	6 days ago
Birmingham	Internet	9 days ago
Birmingham	Internet	10 days ago
Birmingham	Internet	10 days ago
Birmingham	Phone	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Steve Jones (@StevoJones1984) reported 50 seconds ago from West Bromwich, England

  I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

• 
  Wasim Perviz (@UKWasimPerviz) reported 3 minutes ago from Coventry, England

  @O2 can I move from my current network to 02 and keep the same number? Also please follow me

• 
  Gordé 🥚 (@ReissOmari) reported 5 minutes ago from Birmingham, England

  I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

• 
  han (@Hannahbreenx) reported 8 minutes ago from Bromsgrove, England

  @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

• 
  Matthew Sparks (@matthew_74) reported 9 minutes ago from West Bromwich, England

  @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

• 
  Matthew Sparks (@matthew_74) reported 11 minutes ago from West Bromwich, England

  Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

• 
  Gish Abeyratne (@GoGishiGoGo) reported 18 minutes ago from Birmingham, England

  @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

• 
  Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported 20 minutes ago from Birmingham, England

  @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

• 
  Roger Leitch (@notdodgy) reported 21 minutes ago from Solihull, England

  @O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?

• 
  Adam Waterhouse (@adam0604) reported 22 minutes ago from Halesowen, England

  Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

• 
  Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported 25 minutes ago from Birmingham, England

  Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

• 
  Tracey_Devina (@Tracey_Devina) reported 27 minutes ago from West Bromwich, England

  @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

• 
  John mangan (@johnemangan1) reported 28 minutes ago from Atherstone, England

  @O2 Ok, I cannot check service when I’m driving, A5 and M42 are main roads, similar places every time, surely you know where your own network is poor and what are you doing to address it?

• 
  Evan Davis (@EvanD) reported 36 minutes ago from Solihull, England

  @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

• 
  Ketan Surti (@DirtySurti) reported 39 minutes ago from Dickens Heath, England

  @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

• 
  batgirl (@amanmarway) reported 44 minutes ago from West Bromwich, England

  @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

• 
  ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported 46 minutes ago from Birmingham, England

  @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

• 
  John mangan (@johnemangan1) reported 55 minutes ago from Atherstone, England

  @O2 good afternoon, frustration is too much , can you update me on why I cannot make a simple call without it dropping off more than once driving from work in CV9 to B31 down major roads A5 and M42

• 
  Rachele (@_Rachele_) reported 55 minutes ago from Birmingham, England

  Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

• 
  Gish Abeyratne (@GoGishiGoGo) reported 59 minutes ago from Birmingham, England

  @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David kick (@davidkick1996) reported 2 minutes ago

  @O2 must say i am not very happy with the way you deal with customer complaints bit off a joke you put an offer on that you can only pick fom a shop you could not get the same offer online very dumb move in the middle of a pandemic so muck for disabled people or those shielding

• 
  Ǝ Melanie ⭕️ (@Firebreather_Uk) reported 3 minutes ago

  @Nyerider @O2 Makes me wonder how long mine will be down then. Mine just went on Sunday so now worried it will be weeks and weeks 😳

• 
  Erin Walker (@EzzWalker) reported 4 minutes ago

  2/4 cannot do as she cant switch her phone off and doesnt have access to any other unlocked Android phone to put her sim in. I have kindly asked if @O2 can just take her security password and then get her a phone out in the post seeing as she has been a customer with them for

• 
  Amy (@__amyrebecca__) reported 4 minutes ago from Greetland, England

  @O2 please can someone contact me regarding my extras. I want to cancel and I’m struggling to find that option on my account

• 
  Gareth Paul Fradgley (@gpfradgley) reported 10 minutes ago

  @O2 Totally the power bank. Like it says. “Live life to the fullest. When we’re back out there travelling again it will help to keep my iPhone topped up 🤩

• 
  graham (@graham_m89) reported 10 minutes ago

  8 months of hell with @O2, finally I am with a decent network, who values their customers. Tracy Turner, Mark Evans and the rest of the team at O2 are useless, pathetic bullies.

• 
  daisy ruth (@Druthpag) reported 12 minutes ago

  @O2 I've had 3 scam texts through in the past week - never had them before... are other customers experiencing this?

• 
  Conor Wisson (@conor_wisson) reported 15 minutes ago

  @O2 I’m trying to pay my bill but it won’t let me add my payment card. The O2 app told me to contact my bank and they don’t see any issues with my card for why the payment can’t be added or paid. Please advise on next steps.

• 
  gigi (@givemeabreak303) reported 17 minutes ago

  @O2 Hello I just made an order online for a new sim but I put the wrong email address can you please help??

• 
  Chris s (@Christi78123264) reported 18 minutes ago

  @O2 Honestly its to complicated now im worn out but I have to pay for a phone that's never getting delivered an the contract