O2 Outage Report in Solihull, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Solihull, England
The most recent O2 outage reports came from the following cities: Birmingham, Coventry, West Bromwich, Oldbury, Bromsgrove, Wednesbury and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Coventry |
Internet | |
| West Bromwich |
Total Blackout | |
| Birmingham |
Internet | |
| Oldbury |
Phone | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Jamie Fearn
(@FearnLspp) reported
from
Coventry, England
@virginmedia how can I pay for 350mb Broadband which the WiFi never works and I’m hotspoting through @O2 iPhone at home 🏠 😡
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Rachele 🍷
(@_Rachele_) reported
from
Redditch, England
@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@O2 your customer service has gone extremely S**T
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain
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RICARDO WILLIAMS
(@iamRicardoW) reported
from
Birmingham, England
@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.
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Matt
(@msetchell) reported
from
Redditch, England
Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!
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Jonathan Deavs
(@Y2JONAKERFELDT) reported
from
Redditch, England
@O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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HH
(@harryharrad) reported
from
Birmingham, England
@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @three public shamed @o2 for being down. Pot Kettle..
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Tara
(@TheBluestStar) reported
from
Coventry, England
@O2 I have no phone signal in CV5
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ieesh
(@Ieeshhhk) reported
from
Birmingham, England
@O2 what’s with the dodgey service today 🙄
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.
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Tariq Khan
(@TeeKhan84) reported
from
Birmingham, England
Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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Ms J
(@JCardozoMarsh) reported
from
Royal Leamington Spa, England
@O2 I understand that but running a business is extremely difficult with a slow connection ...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Ball
(@MrsDaveGahan) reported
@O2 Since we got it. It has always been poor but now much of the time it is nonexistent. I have moved providers already. I am disappointed that despite the fact the service is so poor, I am still expected to pay to get out of contract. I hope the new provider looks after us better
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Wendy
(@MrsE29) reported
@O2 am I EVER going to have working service? Calls constantly dropping out daily. As a vulnerable adult with health issues this is unacceptable. It’s every single day for nearly a year!
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Keighley
(@Kilo__Hotel) reported
Anybody having issues with @o2 today? Phoned them to change direct debit details and they’ve changed my phone number completely?! 4 calls on my “new number” so far from people saying they’ve also been allocated this phone number…WHAT THE ACTUAL ****?! 🥴🫠
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Simon 🇺🇦
(@orangesteel) reported
@O2 usual appalling #CustomerService. Cannot wait to move my contracts to a provider with a modicum of customer care. #o2 #crap
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Narmada Thiranagama
(@Narmadha) reported
@O2 you cancelled my direct debit and you won’t let me pay my bill by card. Every time I try to play it, it’s declined. Every time I ring customer services, it tries to make me pay my arrears and won’t let me speak to a human being.
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James Koppert
(@JamesKoppertCFC) reported
@Gate10MHU I am Adam. There is no wifi there so maybe @O2 can help as it's for charity but I will be steaming from my phone the entire night.
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Demi-Jade McGee✨
(@DemiJGee) reported
@O2 both me and my husband now get ZERO coverage of service in our own home 😭 I have been with you guys years and I don’t want to but we really need something to improve this! Any suggestions?
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lisa sandland
(@lisa_sandland) reported
@O2 not amused at your customer service agent talking over me when I’m trying to find out information as due to an issue I can’t sign into my account, then when she doesn’t understand what I’m asking just hangs up on me! Not great after waiting 30 minutes on hold
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Simon 🇺🇦
(@orangesteel) reported
@O2 #CustomerService appallingly bad.
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migry_main
(@MigryM) reported
Hello? Is the @o2 website broken? I wanted to use chat. I can log in but get a message "somethings gone wrong". The search web page is corrupted an unuable. This was #Chrome . So I tried #FireFox . Same result.