O2

O2 Outage Report in Solihull, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Solihull, England 02/08/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Solihull, England

The most recent O2 outage reports came from the following cities: Birmingham, Oldbury and Walsall.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomBirmingham Phone
United KingdomBirmingham Wi-fi
United KingdomOldbury Phone
United KingdomBirmingham Phone
United KingdomBirmingham E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • johnemangan1 John mangan (@johnemangan1) reported from Atherstone, England

    @O2 Ok, I cannot check service when I’m driving, A5 and M42 are main roads, similar places every time, surely you know where your own network is poor and what are you doing to address it?

  • _Rachele_ Rachele (@_Rachele_) reported from Birmingham, England

    Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

  • Tracey_Devina Tracey_Devina (@Tracey_Devina) reported from West Bromwich, England

    @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

  • MuslimShamir Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported from Birmingham, England

    @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.

  • johnemangan1 John mangan (@johnemangan1) reported from Atherstone, England

    @O2 good afternoon, frustration is too much , can you update me on why I cannot make a simple call without it dropping off more than once driving from work in CV9 to B31 down major roads A5 and M42

  • amanmarway batgirl (@amanmarway) reported from West Bromwich, England

    @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...

  • DirtySurti Ketan Surti (@DirtySurti) reported from Dickens Heath, England

    @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

  • edmundmlawrence Edmund Lawrence (@edmundmlawrence) reported from Coventry, England

    @O2 frankly appallingly rude service in the Coventry shop today. Can’t find a number to call, no call back for days and live chat not working. SORT IT OUT.

  • StevoJones1984 Steve Jones (@StevoJones1984) reported from West Bromwich, England

    I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

  • Hannahbreenx han (@Hannahbreenx) reported from Bromsgrove, England

    @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

  • berniebaps101 ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported from Birmingham, England

    @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

  • hijabiexplorer Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported from Birmingham, England

    Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

  • ReissOmari Gordé 🥚 (@ReissOmari) reported from Birmingham, England

    I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • richellecrolla richellecrolla (@richellecrolla) reported

    Anyone else still having trouble with @O2 ? Cancelling my direct debit now not been able to use my phone since 28/3 think that's enough time to wait keep paying for a service that I can't access

  • RedPandaNiz Niz 🔜 CFz! (@RedPandaNiz) reported

    @JymFox @ThreeUK I left them for the exact same reason and went to @O2 instead as they are the only ones not reintroducing roaming charges and I fully support that decision 👍

  • Carl_Hayward32 Carl (@Carl_Hayward32) reported

    After 4yrs away im glad to be finally back with @O2 📱& good riddance to #Three & there bobbins service

  • Reshma0013 ReshMcGill (@Reshma0013) reported

    @o2 why can’t I use my kick back Friday at 7:45pm. With 15mins to go it says ‘there’s a problem’ and then ‘out of stock’

  • JayKuma92344190 Jay (@JayKuma92344190) reported

    @O2 I AM REALLY PISSED OFF!! WHY IS MY NETWORK TURN OFF?? I SPOKE WITH Anselm ON LIVE CHAT. HE ASSURED ME THAT IT WON'T DISCONNECT!! I CAN'T CALL MY PATIENTS!!!

  • stuartrmoore Stuart Moore (@stuartrmoore) reported

    @O2 It’s complete now (a day later than promised) but every single customer service person I’ve spoken to over the past 2 days has either not listened to what was being asked or given information which has turned out to be wrong. Not a great start for a new customer experience.

  • JonRouse9 Jon Rouse (@JonRouse9) reported

    @O2 After seven calls in which your own staff couldn’t sort the issue out, you have the audacity to refer me to a self help guide.🤬

  • CameronYardeJnr Cameron Yarde Jnr (@CameronYardeJnr) reported

    @AliceBhand @O2 No service? But that's silly.

  • Musikj Jason Morrison (@Musikj) reported

    @AliceBhand @O2 Couldn't they issue you with a sim in store?

  • naiadzhara Claire Boydell (@naiadzhara) reported

    @O2 - I’ve been with O2 for 16 years. I now truly regret this and will be leaving O2 as soon as I possibly can. Please - if you’re reading this & are unsure whether to join O2 …don’t. Really don’t. The customer service is so far past awful I don’t know what word to use for it.