O2 outages and service status in Solihull, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Solihull, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- Internet (50%)
- Phone (25%)
- Total Blackout (13%)
- Wi-fi (13%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Solihull, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Solihull, England
The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Coventry, and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 8 days ago |
|
Birmingham
|
Internet | 14 days ago |
|
Walsall
|
Phone | 18 days ago |
|
Birmingham
|
Total Blackout | 23 days ago |
|
Birmingham
|
Internet | 25 days ago |
|
Coventry
|
Phone | 28 days ago |
Community Discussion
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O2 Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Jonathan Deavs (@Y2JONAKERFELDT) reported from Redditch, England@O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.
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Evan Davis (@EvanD) reported from Solihull, England@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported from Birmingham, England@O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?
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Miss Peace (@miss_peace16) reported from Birmingham, England@O2 disgusting service o2 that an email from a week ago STILL has not been acknowledged.
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RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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Iyaaz Matadar (@IyaazMatadar) reported from Redditch, EnglandAnyone on @O2 having problems sending @WhatsApp messages?
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Matthew Sparks (@matthew_74) reported from West Bromwich, EnglandHi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?
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Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England@O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄
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Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, EnglandRemember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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Elliott Brown (@ellrbrown) reported from Birmingham, England@O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.
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Tariq Khan (@TeeKhan84) reported from Birmingham, EnglandAbsolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?
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emma saunders (@emmajsaunders) reported from Solihull, England@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
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Sajid Shaikh (@shaikhycwu) reported from Birmingham, England@O2 Why are customers so unreliable in what they tell to resolve your issue. That was cause by o2 customer services yet customer suffer and pay the bill
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Dave Bennett (@DaveBennett79) reported from Redditch, England@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
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John (@John10649040) reported from Birmingham, England@O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !
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Jamie Fearn (@FearnLspp) reported from Coventry, England@O2 please help... my phone has had no service for the past 24 hours...
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Jackie (@UKHarvick_Fan) reported from Birmingham, England@O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!
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ChrisJSharratt_ (@ChrisJSharratt_) reported from Birmingham, England@O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!
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Edmund Lawrence (@edmundmlawrence) reported from Coventry, England@O2 frankly appallingly rude service in the Coventry shop today. Can’t find a number to call, no call back for days and live chat not working. SORT IT OUT.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Ascroft (@ascroftpete) reported@EnglandRugby @O2 No Braken and Bamber is disappointing. Can see that pack getting beaten up big time, no good for an already broken T Curry who could do with a rest!
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marny (@mrmarny) reported@O2 I can call, receive calls, text but cannot get texts. Support told me to get a new SIM, ordered on 22/5 nothing arrived, today told to wait till third week of June. Zero urgency or escalation, no complaint route, I am frustrated!!!
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Stevie Brown (@SASBroons) reported@sky @O2 what are you planning to do to compensate customers who have suffered a drop in service due to "upgrades" no service to many in EH26 Penicuik. The timescale getting longer 😤
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DataEatsWorld (@dataeatworld) reported@maxkarpis Switched from @O2 to Revolut Mobile a few months ago and couldn't be happier. The service works flawlessly, roaming has been excellent while travelling, and the whole experience has been refreshingly simple. The only problem is that O2 is still charging me despite my number having been successfully transferred. I have proof from Revolut that the porting was completed months ago. Trying to get it resolved has been nearly impossible. Every time I contact O2 support, I end up speaking to an outsourced Indian call centre and nobody seems able to fix the issue.
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ari ♡ twice london !! (@starryyarii) reported@O2 **** you
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John Priestley (@JohnPriestley70) reported@O2 Jumping from My O2 to web browser to email and back to My O2. That is an annoying experience and a stupid design just to top up. It should be all in the app, not 3 apps.
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emze (@KerZE87) reported@O2 Patience??? I’ve lost it. I’ll be considering a move to a different network. I’ve been a loyal customer since my first phone and this is how I’m repaid.
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chris (@chrishughesuk) reported@O2 This is for my son, so it would be paired with my phone but he has his own number, that all good ? If so could you tell me how to sort this out if customer services can’t please?
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Shana Hendry (@Happyengland79) reported@O2 are ignoring customers! Their profits took a dive last year so you'd think they'd treat us customers better as to stop it continuing into 2026! Mast not worked properly in over a year and no refunds paid out! A big company that can't afford to pay it's debts. Embarrassing!
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Angela Beardsmore (@ajb1975) reported@MAUNConsulting @O2 I’m having the same problem been 2 weeks now. Turns out they’ve been sent to an old email address I no longer use but I’m unable to link my virgin account with o2 with the new email address. It won’t let me 😩😡