O2 Outage Report in Solihull, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Solihull, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Solihull, England
The most recent O2 outage reports came from the following cities: Warwick, Birmingham, Coventry, West Bromwich, Oldbury, Bromsgrove and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Conor
(@conorcole) reported
from
Birmingham, England
@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@O2 will someone please help me!!! Bloody useless o2
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂
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James Burberry
(@jimburbs) reported
from
Coventry, England
@O2 1/2 Placed an order for this today. Money was taken and then I had an email to say order cancelled due to failed checks. Credit card company confirms payment approved, your online chat person is trying to tell me problem is with CC company just to get rid of me. She tells me...
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain
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Ms J
(@JCardozoMarsh) reported
from
Royal Leamington Spa, England
@O2 I understand that but running a business is extremely difficult with a slow connection ...
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....
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Mia Bajrami
(@Miabaj_x) reported
from
Royal Leamington Spa, England
@O2 ok, so I’ve been on hold twice today both for an hour unable to get through after having messages left AGAIN. I’m losing my patience now - please can this be sorted or il be returning my items and cancelling my contract. SHOCKING service 🤬
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G
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Jamie Fearn
(@FearnLspp) reported
from
Coventry, England
@O2 please help... my phone has had no service for the past 24 hours...
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lindsay Morrison
(@LindsMorrison) reported
@elizete_xo @O2 Same thing here. Although Apple are rubbish helping with issues too!
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Peter Fellows
(@14petefellows) reported
@virginmedia and @O2 combined. What a force they make! The world leaders in not fulfilling obligations and poor customer service. Bravo!
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Becky Holmes
(@becky_holmes_) reported
@O2 I rang your customer services and you had put a bar on my phone in error. Sorted really quickly after actually asking some questions rather than just sending automated advice
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Elizete Clifford
(@elizete_xo) reported
Having so many issues with my network over the last few months. No helpful advice from @O2 😤 My signal keep dropping during a FaceTime call & regular phone call. I’ve reset my iPhone, reset network setting. Time to take my phone back to Apple I think 🤔
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John Edgar
(@springviewer) reported
from
Wigan, England
@shafterjay @O2 Now we're paying good money for no service
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Edward Lui
(@edwardlui) reported
@virginmedia @O2 @VMO2News how do I add #volt as it’s quite of a loop being a customer of both sim and broadband. It says sign in to My O2 it then directs you to Virgin and then back to o2 to confirm in a customer of both and it loops. What are the benefits and how do I apply?
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Sola Tanning
(@SolaTanning) reported
@O2 @BeeBabs What is going on with the o2 network no signal at home or at my workplace checked and both masts broken! 10 miles apart how are so many masts broken
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Charllotte Potter
(@CharllotteP) reported
I feel sometimes that good customer service isnt always recognised. Especially with all the price increases happening. Thank you @o2 have to say the best service i have received in a long time.
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C a l l u m👤
(@callumwilson15) reported
@O2 £75 a month phone bill yet can never get signal anywhere in the country I go… absolutely ******* ****
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Alex S
(@sgtalex77) reported
@O2 I need help for your **** company!! The DSL is down at my home in Germany. I office hours are closed. I can't report the outage, because they want me to use a stupid app I can't read or translate because it's not a web page!