O2 Outage in Solihull, England

@O2 please help... my phone has had no service for the past 24 hours...

@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

@O2 1/2 Placed an order for this today. Money was taken and then I had an email to say order cancelled due to failed checks. Credit card company confirms payment approved, your online chat person is trying to tell me problem is with CC company just to get rid of me. She tells me...

@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...

I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73

@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

@rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

@O2 ok, so I’ve been on hold twice today both for an hour unable to get through after having messages left AGAIN. I’m losing my patience now - please can this be sorted or il be returning my items and cancelling my contract. SHOCKING service 🤬

@O2 will someone please help me!!! Bloody useless o2

@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!

@O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

@O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

@O2 I understand that but running a business is extremely difficult with a slow connection ...

@O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

@O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

No contact from @o2 and my phone still isn’t working, terrible service

@O2 @chrisalfw I have DM you but you not replied. I need to cancel my contract. This is urgent please

@O2 @lewwyle Could you answer my tweet please or DM. I need to cancel as I'm paying nearly double than I should be. Thz

@O2 how am I supposed to cancel my sim only contract please. I can now get a deal from you for £10 month and I'm paying £16 a month and you have kicked me off my deal and family plan. Not happy. Thanks

Looking for a reliable phone company. @O2 dont give a **** about long standing customers.

@ninepine @O2 Chances of #02 doing work in this area are minimal. They’ve never bothered trying to sort out reception up here. Awful company only interested in sales on false promises. Can’t have been them!!!

@O2 I’m having issues with my payment on my monthly plan. It is saying unable to process but I’m am not sure why.

@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK What a nightmare for the UK. You couldn’t provide a basic signal if someone’s like depended on it... which apparently it does.

@SophiaMyles @EE Just called @O2 worst lol

@O2 your online chat service is utterly useless. Someone says hello and then they don't reply again!