O2

O2 Outage Report in Solihull, England

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The latest reports from users having issues in Solihull come from postal codes B91.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Solihull, England 11/10/2024 14:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Solihull, England

The most recent O2 outage reports came from the following cities: Birmingham, Sutton Coldfield, Coventry, Solihull and Walsall.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomBirmingham Phone
United KingdomBirmingham Phone
United KingdomBirmingham Phone
United KingdomSutton Coldfield Phone
United KingdomBirmingham Phone

Community Discussion

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O2 Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • Tracey_Devina Tracey_Devina (@Tracey_Devina) reported from West Bromwich, England

    @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

  • DirtySurti Ketan Surti (@DirtySurti) reported from Dickens Heath, England

    @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

  • amanmarway batgirl (@amanmarway) reported from West Bromwich, England

    @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

  • StevoJones1984 Steve Jones (@StevoJones1984) reported from West Bromwich, England

    I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?

  • johnemangan1 John mangan (@johnemangan1) reported from Atherstone, England

    @O2 good afternoon, frustration is too much , can you update me on why I cannot make a simple call without it dropping off more than once driving from work in CV9 to B31 down major roads A5 and M42

  • ReissOmari Gordé 🥚 (@ReissOmari) reported from Birmingham, England

    I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

  • berniebaps101 ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported from Birmingham, England

    @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

  • _Rachele_ Rachele (@_Rachele_) reported from Birmingham, England

    Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

  • hijabiexplorer Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported from Birmingham, England

    Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

  • adam0604 Adam Waterhouse (@adam0604) reported from Halesowen, England

    Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

  • MuslimShamir Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported from Birmingham, England

    @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

  • johnemangan1 John mangan (@johnemangan1) reported from Atherstone, England

    @O2 Ok, I cannot check service when I’m driving, A5 and M42 are main roads, similar places every time, surely you know where your own network is poor and what are you doing to address it?

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

  • Hannahbreenx han (@Hannahbreenx) reported from Bromsgrove, England

    @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • altrinchamhq Altrincham HQ : Celebrating 13 years in business (@altrinchamhq) reported

    @Fiona15_11 @O2 @ODEONCinemas I thought you were joking on EBAY But it's true This is clearly an issue that needs to be dealt with O2 logging out genuine customers for people to sell codes on ebay is not on

  • altrinchamhq Altrincham HQ : Celebrating 13 years in business (@altrinchamhq) reported

    @O2 @notmaddie It’s a major issue -I had the same problem

  • aursell31 Andrew Ursell (@aursell31) reported

    @O2 been trying to get an answer on an account query for days, any chance your online portal is down as it just cuts you off saying you are busy

  • MissRowland13 Miss Rowland (@MissRowland13) reported

    @MrWilliamson11 @O2 So many places I don’t get any signal yet friends with different networks do.

  • poofandwoof Scott (@poofandwoof) reported

    I’ve never left an @o2 shop and had a good experience. I’m raging! One botch job after another

  • altrinchamhq Altrincham HQ : Celebrating 13 years in business (@altrinchamhq) reported

    In the past 2 weeks had really bad app experiences with @Vitality_UK and @O2 And that's led to poor customer service replies on social media. It's not the SM managers fault for the problems, but needs to be some communication when hundreds of people tweet about the same issue

  • maid_of_cake Maid of Cake (@maid_of_cake) reported

    @O2 why is your signal so bad! I don’t even remember dial up being this slow 🙄 or is it the “your out of contract mode” installed in all Apple phones? 😑

  • MrsJenWebb Jen Webb (@MrsJenWebb) reported

    @O2 losing the will trying to get hold of someone to speak to! Every time I get connected to someone, they hang up! Have only just joined you and starting the wish I never had!

  • MrWilliamson11 MrWilliamson (@MrWilliamson11) reported

    @MissRowland13 @O2 Awful isn't it

  • altrinchamhq Altrincham HQ : Celebrating 13 years in business (@altrinchamhq) reported

    @pixprites @O2 I had exactly the same issue The app glitched and logged out at 2pm