O2

O2 Outage Report in Solihull, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Solihull come from postal codes B91 and B92.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Solihull, England 03/28/2024 12:15

March 28: Problems at O2

O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Solihull, England

The most recent O2 outage reports came from the following cities: Solihull, Birmingham, Sutton Coldfield, Streetly, Coventry, Walsall, Kenilworth, Nuneaton, Royal Leamington Spa, Wednesbury, Oldbury, Warwickshire, Smethwick and Warwick.

Loading map, please wait...
City Problem Type Report Time
United KingdomSolihull Total Blackout
United KingdomBirmingham Phone
United KingdomSutton Coldfield Internet
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • IyaazMatadar Iyaaz Matadar (@IyaazMatadar) reported from Redditch, England

    Anyone on @O2 having problems sending @WhatsApp messages?

  • jac_autos JAC Autos (@jac_autos) reported from Studley, England

    Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

  • UKWasimPerviz Wasim Perviz (@UKWasimPerviz) reported from Coventry, England

    @O2 can I move from my current network to 02 and keep the same number? Also please follow me

  • adam0604 Adam Waterhouse (@adam0604) reported from Halesowen, England

    Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

  • SophieMDrake Sophie Drake (@SophieMDrake) reported from Birmingham, England

    @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

  • niksibley Nik Sibley (@niksibley) reported from Coventry, England

    Hi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?

  • kirean_dingley Kirean Dingley (He/His/Him) (@kirean_dingley) reported from Coventry, England

    @O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0

  • seannahj Seánna Holland (@seannahj) reported from Kenilworth, England

    Words fail me at the appalling service I have received from @O2 for the last week trying to get a phone I ordered on 4th jan!!! Supposed to be a business customer and it counts for nothing! #losingthewill #poorcustomerservice @SamsungUK do you know how bad they are???

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

  • goingabitgrey John McKeon (@goingabitgrey) reported from Birmingham, England

    @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

  • BenjaminJBaxter Benjamin Baxter (@BenjaminJBaxter) reported from Coventry, England

    @O2 hi trying to help a family member with there o2 sim. They having there sim coming up with invalid sim. Is there a way to fix the sim remotely at all?

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

  • AndyH_Official Andy Hollinson (@AndyH_Official) reported from Redditch, England

    @O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?

  • _Rachele_ Rachele (@_Rachele_) reported from Birmingham, England

    Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

  • DaveBennett79 Dave Bennett (@DaveBennett79) reported from Redditch, England

    @O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

  • AndyH_Official Andy Hollinson (@AndyH_Official) reported from Redditch, England

    @O2 It’s ok now thank you. It was down for about 25 mins across a number of phones

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • iamsianny Siânny (@iamsianny) reported

    @HollyBetsyPR @O2 Yup I’m having the same problem girl. 😩😩.

  • fifiRoo Fiona Rooney (@fifiRoo) reported

    @O2 So unhelpful!! Seriously do you think I have not tried to contact them??? Would be helpful if they responded. O2 REVIEWS ARE SHOCKING FOR SERVICE AND BEING HELPFUL. O2 RECYCLE IS JUST AN ABSOLUTE SCAM!!!!

  • est_laird Esther Laird (@est_laird) reported

    @O2 No. I've just got loads of data that I never use, he has hardly any, and he needs it more than me so I want to share a few gb with him. So do I have to wait until his contract comes to an end?

  • sianbrig sianbrig (@sianbrig) reported

    @O2 Update, it is very intermittent and I keep losing full network connection; no calls data or texts, happened three times in total now

  • doylealan alan doyle (@doylealan) reported

    @O2 Yes it has and I have tried everything, I will just wait till the shops open back up dont think anyone knows what to do about it, I have spoke@to customer service only had the phone 1yr and it’s slowing down already

  • sarahbb1 Sarah BB (@sarahbb1) reported

    @2WeekTraveller @O2 Just super inconveninent & often dangerous as cutting me off when travelling solo and leaving me with no form of contact with the outside world isn’t great. Always happens at the worst time. If I sign off no data limit & pay all my bills would be nice to be treated like an adult

  • sarahbb1 Sarah BB (@sarahbb1) reported

    Regular travelers which network do you use @O2 are freaking terrible and I’m tired of fighting to keep my phone on while travelling. Which network doesn’t auto stop your phone when roaming leaving you stranded on the reg? #travel #phone

  • ReissOmari Gordé 🥀🖤 (@ReissOmari) reported

    it would seem that @O2 is down in the Midlands? It's vital that I have signal, can this be fixed sooner rather than later please!?

  • MarkPoulton8 Mark Poulton (@MarkPoulton8) reported

    @O2 How useless is O2 as a company?? TOTALLY. Been trying get resolution on an earlier issue but cannot get them to accept my password. But i KNOW it is correct. I would say to EVERYONE do not bother using O2 or Telefonica for anything because they are USELESS

  • jammiejam93 Jamie (@jammiejam93) reported

    @O2 my internet has randomly gone off. Bill is up to date. Checked website and said nothing wrong with service.