O2 outages and service status in Solihull, England
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- O2 generated 0 outage signals in the last 24 hours around Solihull, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (67%)
- Total Blackout (33%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Solihull, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Solihull, England
The most recent O2 outage reports came from the following cities: Coventry, Birmingham, and Walsall.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 16 days ago |
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Internet | 25 days ago |
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Internet | 29 days ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Sajid Shaikh (@shaikhycwu) reported from Birmingham, England@O2 Why are customers so unreliable in what they tell to resolve your issue. That was cause by o2 customer services yet customer suffer and pay the bill
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Matthew Sparks (@matthew_74) reported from West Bromwich, EnglandHi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.
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Kirean Dingley (He/His/Him) (@kirean_dingley) reported from Coventry, England@O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0
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steve beard (@steve8454) reported from Birmingham, England@O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....
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Iain L Masson - Musician (@Massontweet) reported from Birmingham, England@natashas_notes @O2 @cafenero @O2Priority It’s not possible in Birmingham to get one after 3pm on Tue or Wed any more. Until last month we always got one every Wednesday at tea time if we wanted (sold out Tuesdays) but now they sell out on both days by 3pm. There’s no reason to be with @O2 now - no phone signal /coffee.
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Gordé 🦩 (@ReissOmari) reported from Birmingham, England@O2 Hi, please could you help me with a online store order?
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Kirean Dingley (He/His/Him) (@kirean_dingley) reported from Coventry, England@O2 why do I only get one or two bars of signal?! 😩
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Jamie Fearn (@FearnLspp) reported from Coventry, England@virginmedia how can I pay for 350mb Broadband which the WiFi never works and I’m hotspoting through @O2 iPhone at home 🏠 😡
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Tariq Khan (@TeeKhan84) reported from Birmingham, EnglandAbsolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
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Gordé 🥚 (@ReissOmari) reported from Birmingham, EnglandI’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??
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Matt (@msetchell) reported from Redditch, EnglandThanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.
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HH (@harryharrad) reported from Birmingham, England@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!
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Andy Hollinson (@AndyH_Official) reported from Redditch, England@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
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Paul Barker (@skybluepablo1) reported from Coventry, England@drusnat @EnglandRugby @O2 I imagine he knew how poor this England team are now. 🙈
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batgirl (@amanmarway) reported from West Bromwich, England@O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service
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Wasim Perviz (@UKWasimPerviz) reported from Coventry, England@O2 can I move from my current network to 02 and keep the same number? Also please follow me
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Pattie Slapper (@Mickyp68) reported@andycomfort @daviddunninguk @O2 I used stand on a bench in my garden to get a crackly signal. (28yrs ago). Now, my neighbour stands outside my house shouts very loudly all his business details I feel his pain,home WiFi,WiFi calling its the same crappy signal
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Owen (@owencb) reported@O2 @creudegurb @o2es Why is your network coverage ****? Genuine question
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Brandon McFarlane (@BMcFarlaneUK) reported@O2 Thanks. I've downloaded the app and trying to run a speed test, but it says "you currently do not have network connectivity". I'm very much aware that's what the problem is. I'll leave it to you to find a solution.
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Mick Johnson (@kaznyemh) reported@dbcxptures O2 gone really poor, I’m in Cornwall no reception in most places, avoid @O2
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Moltom (@Moltom4) reported@O2 what is wrong with you retards, I'm on hold 1hr 15mins. is this how you treat your customers? disgusting.
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Fiona Coad (@CoadFiona) reported@O2 over 20 years a business customer. You have billed us £2k for calls made whilst in Mexico because we didn’t have a bolt on. This should flag up on client account and you should contact clients to make them aware, not just profit from their error. No client loyalty.
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Chris (@redmeister81) reported@altrinchamhq @O2 Get a second sim with talkmobile (Vodafone and 3 mobile) I'm on that and BT (EE). Still have the odd issue but gives you more chance of coverage.
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Andy Comfort (@andycomfort) reported@daviddunninguk @O2 No signal in much of Beverley. Poor in parts of central Hull and I’m on 2 bars of signal in Barton-upon-Humber. I’ve been with them since they were Cellnet when O2 was just dioxygen.
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Ian Tucker (@sydlinger) reported@EnglandRugby @O2 We don't need a reminder! It's still a poor selection no matter how many times you post it.
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フェイス 🐲 (@faceyboi) reportedEvery other week @O2 tells me they’re improving the network in my area and every time it mysteriously gets worse. Weird