O2

O2 Outage Report in Solihull, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Solihull, England 03/26/2026 18:35

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Solihull, England

The most recent O2 outage reports came from the following cities: Birmingham, Walsall, West Bromwich, Oldbury and Sheldon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomWalsall Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 working like clockwork? It goes faulty every week. "O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

  • KittykatClaire Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported from Willenhall, England

    I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

  • johnemangan1 John mangan (@johnemangan1) reported from Atherstone, England

    @O2 Ok, I cannot check service when I’m driving, A5 and M42 are main roads, similar places every time, surely you know where your own network is poor and what are you doing to address it?

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...

  • auspices richard (@auspices) reported from Birmingham, England

    anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage

  • ReissOmari Gordé 🥚 (@ReissOmari) reported from Birmingham, England

    I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.

  • Hannahbreenx han (@Hannahbreenx) reported from Bromsgrove, England

    @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?

  • johnemangan1 John mangan (@johnemangan1) reported from Atherstone, England

    @O2 good afternoon, frustration is too much , can you update me on why I cannot make a simple call without it dropping off more than once driving from work in CV9 to B31 down major roads A5 and M42

  • hijabiexplorer Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported from Birmingham, England

    Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 I assume free coffee is cheaper than investing in network capacity.

  • edmundmlawrence Edmund Lawrence (@edmundmlawrence) reported from Coventry, England

    @O2 frankly appallingly rude service in the Coventry shop today. Can’t find a number to call, no call back for days and live chat not working. SORT IT OUT.

  • Tracey_Devina Tracey_Devina (@Tracey_Devina) reported from West Bromwich, England

    @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

  • KittykatClaire Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported from Willenhall, England

    That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....

  • amanmarway batgirl (@amanmarway) reported from West Bromwich, England

    @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

  • MuslimShamir Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported from Birmingham, England

    @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AntonidaMK Antonida Kocharova (@AntonidaMK) reported

    @O2 So which is it? And shouldn't your customer service workers have access to an internal map showing clearly where each zone is? Or even better, map like this on the website to save their and my time?

  • markowens726 Mark Owens (@markowens726) reported from Bacup, England

    @O2 Unfortunately I can't change it on the Link because I'm unable to sign in to my account with an incorrect email address

  • MeganLewsey MeganLouise' (@MeganLewsey) reported

    @O2 Oh I’ve got the sim on a camera for my horse but it’s not working still?

  • V1echa Viecha (@V1echa) reported

    hey yo idiots, how long it will takrs to fix network error in my area? 5+ years? @giffgaff @O2 #giffgaff #o2

  • abercynonchick Suze Parker (@abercynonchick) reported

    @O2 Dear o2, after a week of trying to join your network I have give up x

  • AntonidaMK Antonida Kocharova (@AntonidaMK) reported

    @O2 PS I'm on Pay Monthly. Very happy to discuss details in DMs in the interests of saving the reputation of your customer service, which is disappointingly unlike what I have always experienced with O2 and one of the reasons I am still with you.

  • Michaelchinn_ Michael Chinn (@Michaelchinn_) reported

    @O2 I have no signal on my phone? I’ve tried to turn it on & off, I’ve checked the location and the signal for my area says it’s good. Any idea why I can’t get signal?

  • Chad25216451 Chad (@Chad25216451) reported

    @O2 Service is usually ok but on the train literally cuts out and it’s frustrating as I also purchased a dongle from you guys. If my phone signal is bad then most likely the dongle will be just as bad so I might as well return it

  • DDRD2007 Dave (@DDRD2007) reported

    @O2 complaint…. Priority drinks not valid in Scotland. Presume because of govt min pricing? Please remove ‘all over uk’ and arrange something alternative for Scotland customers please

  • AHabib97 Mohammed Azhar Habib (@AHabib97) reported

    @O2 just want to give a shout out to one of your sales reps Abdullah. Had an issue buying a refresh deal online so gave the sales department a call. Whilst the first person I had was not very useful. After calling a second time Abdullah picked up and sorted everything out. 👏