1. Home
  2. ❯
  3. Companies
  4. ❯
  5. O2
  6. ❯
  7. Solihull
O2

O2 outages and service status in Solihull, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Solihull, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • 50% Internet (50%)
  • 33% Phone (33%)
  • 17% Total Blackout (17%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 13: Problems at O2

O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Solihull, England

The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Coventry, and Oldbury.

CityProblem TypeReport Time
Birmingham Internet 10 days ago
Birmingham Internet 16 days ago
Walsall Phone 20 days ago
Birmingham Total Blackout 24 days ago
Birmingham Internet 27 days ago
Coventry Phone 30 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.

  • johnemangan1
    John mangan (@johnemangan1) reported from Atherstone, England

    @O2 good afternoon, frustration is too much , can you update me on why I cannot make a simple call without it dropping off more than once driving from work in CV9 to B31 down major roads A5 and M42

  • AshScrivens
    Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @three public shamed @o2 for being down. Pot Kettle..

  • Joynayyar
    Joy nayyar (@Joynayyar) reported from Coleshill, England

    @O2 outgoing and incoming call issues all over westmidlands.

  • ReissOmari
    Gordé (@ReissOmari) reported from Birmingham, England

    @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

  • niksibley
    Nik Sibley (@niksibley) reported from Coventry, England

    Hi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?

  • EvanD
    Evan Davis (@EvanD) reported from Solihull, England

    @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

  • emmajsaunders
    emma saunders (@emmajsaunders) reported from Solihull, England

    @O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!

  • SophieMDrake
    Sophie Drake (@SophieMDrake) reported from Birmingham, England

    @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

  • AndyH_Official
    Andy Hollinson (@AndyH_Official) reported from Redditch, England

    @O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?

  • adam0604
    Adam Waterhouse (@adam0604) reported from Halesowen, England

    Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

  • _tombradshaw
    Tom Bradshaw (@_tombradshaw) reported from Birmingham, England

    @EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!

  • Tracey_Devina
    Tracey_Devina (@Tracey_Devina) reported from West Bromwich, England

    @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

  • ReissOmari
    Gordé 🥚 (@ReissOmari) reported from Birmingham, England

    I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

  • johnemangan1
    John mangan (@johnemangan1) reported from Atherstone, England

    @O2 Ok, I cannot check service when I’m driving, A5 and M42 are main roads, similar places every time, surely you know where your own network is poor and what are you doing to address it?

  • ChrisSammons_
    Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @O2 Hi, please could you help me with a online store order?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SmokeyBear588
    Clare Rhodes (@SmokeyBear588) reported

    @O2 No need to take any conversation offline thanks, I just wanted to call out the poor conduct. Your agent admitted the information he was pedalling was incorrect.

  • JoshBates
    Josh (@JoshBates) reported

    @O2 Every time I phone up I get fobbed off by people who say they can’t do anything. I’m exhausted and dealing with the death of my father. I need someone to reach out to me to schedule a video call. Alternatively issue a deadlock letter so I can complain to CISAS asap to escalate

  • JasmineRisely
    Jasmine Chandler (@JasmineRisely) reported

    @O2 Hi - yes it’s saying it’s all fine. What else can I do? My signal is shocking at the moment everywhere but others on o2 aren’t having the same issue.

  • STranswidows
    ScientistTranswidows (@STranswidows) reported

    @O2 Please take down your offensive poster "Pride Month" currently in the window on Chiswick High Street. I am glad to report that you are the ONLY company stupid enough to continue with the "Trans" nonsense. Pl ditch it. Every other company has desisted - thank you @sainsburys @Hbgrafton others

  • alwaysshaw1
    Robert Shaw (@alwaysshaw1) reported

    @Happyengland79 @O2 Funny you should say this but I’ve got the same issues and the same response from them. They’re happy to take my money each month though

  • AVFCMadrid27
    VillaChicken (@AVFCMadrid27) reported

    @O2 @o2 obviously the signal is so bad i cant check it. Can you please check yrselves why central Harpenden (shopping, parking etc) does not have a useable 5g signal? I am going to change networks as are many other users because we cant even pay to park, shop etc

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @O2 @waynetuckwell It's still doing it @O2 the app, the web, it's broken. Youve been told when it does it, what happens, and so far, after 5 months youve done nothing to fix myO2. I've DMd I've rang I've emailed. Nothing

  • CraigEmbleton_
    craig (@CraigEmbleton_) reported

    @O2 Respectfully I disagree with that. Nobody who lives near me has phone signal. But I have phone signal when I leave the town I live in. Your signal checker shows no issues either

  • NWIWC01
    W (@NWIWC01) reported

    Does anyone know how I can swap phone providers ASAP @O2 hasnt had signal where I work for weeks and ive 2 phones I cant ring or text anyone on constantly. Incase of a work emergency im knackered.

  • grahamstyle
    Graham Style (@grahamstyle) reported

    @DavidJa51216245 @SkyNews @O2 O that glorious. I'm two months in and all I've had is lies from CS and no other help. They claim my account is unlocked but I can't even get through a simple credit check page. Maybe I'm just a month away for more terrible service