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O2 Outage Report in Solihull, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Solihull, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Solihull, England

The most recent O2 outage reports came from the following cities: Birmingham, Bromsgrove, Walsall, West Bromwich, Oldbury, and Sheldon.

CityProblem TypeReport Time
Birmingham Internet 4 days ago
Bromsgrove Phone 7 days ago
Birmingham Internet 10 days ago
Birmingham Internet 11 days ago
Birmingham Internet 11 days ago
Birmingham Phone 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • skybluepablo1
    Paul Barker (@skybluepablo1) reported from Coventry, England

    @drusnat @EnglandRugby @O2 I imagine he knew how poor this England team are now. 🙈

  • DeanMSimons
    Dean but festive (@DeanMSimons) reported from Birmingham, England

    hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?

  • s_birket
    Daisy (@s_birket) reported from Coventry, England

    @O2 Really @o2? You started out so well acknowledging the issue and it just went downhill from there. The app was down for the day, yet touts managed to buy and relist them for £hundreds, it is disgusting.

  • KittykatClaire
    Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported from Willenhall, England

    That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....

  • John10649040
    John (@John10649040) reported from Birmingham, England

    @O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!

  • KittykatClaire
    Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported from Willenhall, England

    I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 I assume free coffee is cheaper than investing in network capacity.

  • John10649040
    John (@John10649040) reported from Birmingham, England

    @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...

  • auspices
    richard (@auspices) reported from Birmingham, England

    anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage

  • _tombradshaw
    Tom Bradshaw (@_tombradshaw) reported from Birmingham, England

    @EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!

  • Cheadle
    Hooty McOwlface (@Cheadle) reported from Birmingham, England

    @whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves

  • PongoVilla
    PongoVilla (@PongoVilla) reported from Birmingham, England

    Why has #o2 gone crap since they merged with #Virgin time to move @o2

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @O2 Priority down!!!!!

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

  • leafau23
    Leanne Faulkner (@leafau23) reported from Coventry, England

    @AshleyG72960578 @JordanKinsleyx @O2 The bots are the ticket sellers themselves too. Ticketmaster are the worlds worst. How can tickets be on resale 30 seconds after the first presale/on-sale if it not an inside job?! Viagogo is owned by Ticketmaster

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 working like clockwork? It goes faulty every week. "O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

  • ChrisJSharratt_
    ChrisJSharratt_ (@ChrisJSharratt_) reported from Birmingham, England

    @O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Piglet11y
    Michelle Gilmore (@Piglet11y) reported

    @O2 how difficult can you make it for customers? Can’t cancel my contract online because it takes you round in circles and can’t cancel on the phone as it cuts you off saying to try again tomorrow, I’ve been trying for days!!! Can someone actually help me please?

  • Jopaco84
    JoPaCo (@Jopaco84) reported

    @O2 are just ****. Absolutely ****. Placed an order on Friday and no one seems to know anything about it. They have credit checked me. And the only way to sort it is to sit on hold for ******* ever because none of their staff are allowed to message each other apparently. Shite.

  • Piglet11y
    Michelle Gilmore (@Piglet11y) reported

    @O2 how difficult can you make it for customers? Can’t cancel my contract online because it takes you round in circles and can’t cancel on the phone as it cuts you off saying to try again tomorrow, I’ve been trying for days!!! Can someone actually help me please?

  • Piglet11y
    Michelle Gilmore (@Piglet11y) reported

    @O2 how difficult can you make it for customers? Can’t cancel my contract online because it takes you round in circles and can’t cancel on the phone as it cuts you off saying to try again tomorrow, I’ve been trying for days!!! Can someone actually help me please?

  • Jopaco84
    JoPaCo (@Jopaco84) reported

    @O2 are just ****. Absolutely ****. Placed an order on Friday and no one seems to know anything about it. They have credit checked me. And the only way to sort it is to sit on hold for ******* ever because none of their staff are allowed to message each other apparently. Shite.

  • Piglet11y
    Michelle Gilmore (@Piglet11y) reported

    @O2 how difficult can you make it for customers? Can’t cancel my contract online because it takes you round in circles and can’t cancel on the phone as it cuts you off saying to try again tomorrow, I’ve been trying for days!!! Can someone actually help me please?

  • Jopaco84
    JoPaCo (@Jopaco84) reported

    @O2 are just ****. Absolutely ****. Placed an order on Friday and no one seems to know anything about it. They have credit checked me. And the only way to sort it is to sit on hold for ******* ever because none of their staff are allowed to message each other apparently. Shite.

  • Piglet11y
    Michelle Gilmore (@Piglet11y) reported

    @O2 how difficult can you make it for customers? Can’t cancel my contract online because it takes you round in circles and can’t cancel on the phone as it cuts you off saying to try again tomorrow, I’ve been trying for days!!! Can someone actually help me please?

  • Piglet11y
    Michelle Gilmore (@Piglet11y) reported

    @O2 how difficult can you make it for customers? Can’t cancel my contract online because it takes you round in circles and can’t cancel on the phone as it cuts you off saying to try again tomorrow, I’ve been trying for days!!! Can someone actually help me please?

  • Jopaco84
    JoPaCo (@Jopaco84) reported

    @O2 are just ****. Absolutely ****. Placed an order on Friday and no one seems to know anything about it. They have credit checked me. And the only way to sort it is to sit on hold for ******* ever because none of their staff are allowed to message each other apparently. Shite.