O2 Outage Report in Solihull, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at O2
O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Solihull, England
The most recent O2 outage reports came from the following cities: Birmingham, Oldbury and Walsall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
Wi-fi | |
| Oldbury |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
||
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
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Iyaaz Matadar
(@IyaazMatadar) reported
from
Redditch, England
Anyone on @O2 having problems sending @WhatsApp messages?
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Kirean Dingley (He/His/Him)
(@kirean_dingley) reported
from
Coventry, England
@O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0
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Nik Sibley
(@niksibley) reported
from
Coventry, England
Hi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..
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emma saunders
(@emmajsaunders) reported
from
Solihull, England
@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
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John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
Words fail me at the appalling service I have received from @O2 for the last week trying to get a phone I ordered on 4th jan!!! Supposed to be a business customer and it counts for nothing! #losingthewill #poorcustomerservice @SamsungUK do you know how bad they are???
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Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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Kirean Dingley (He/His/Him)
(@kirean_dingley) reported
from
Coventry, England
@O2 why do I only get one or two bars of signal?! 😩
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JAC Autos
(@jac_autos) reported
from
Studley, England
Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80
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Wasim Perviz
(@UKWasimPerviz) reported
from
Coventry, England
@O2 can I move from my current network to 02 and keep the same number? Also please follow me
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
Is @O2 down at the moment?
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
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Dave Bennett
(@DaveBennett79) reported
from
Redditch, England
@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
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Benjamin Baxter
(@BenjaminJBaxter) reported
from
Coventry, England
@O2 hi trying to help a family member with there o2 sim. They having there sim coming up with invalid sim. Is there a way to fix the sim remotely at all?
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..
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Joy nayyar
(@Joynayyar) reported
from
Coleshill, England
@O2 outgoing and incoming call issues all over westmidlands.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Hanvey
(@tenorengineer) reported
@giffgaff @O2 Hi - it appears myself and a few friends in the Cheltenham area (GL51) are struggling with 4G. I can't see any reports of network issues, do you know of any?
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Max Kelsey
(@MaxKelsey23) reported
@theswirly @O2 Prices are a joke. Problem is there's plenty of affluent rugby fans who will pay them, so the RFU never see the issue.
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Sarah
(@sazzlepufff) reported
@Queenofthe80s @Madonna @O2 Nope - I had secured one of the tickets listed on VIP but had multiple issues with payment screen and then it released my ticket and now there’s none left 🙄
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MJB 🤍
(@tudorgurl) reported
@ShaziaSaleemLDN @O2 Crashing, error messages, ticketmaster packages not even available. **** Show
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Sheila Jennings
(@sjennings1501) reported
@Jason__Watkins @O2 Sorry to hear about your phone service levels are at and all time low it seems
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Tony Howitt
(@t75ony) reported
@O2 why can no one tell me what's wrong with my phone but they can tell me its £300 to fix it? If I took my car to get repaired I'd expect to know what the money was being spent on and if they couldn't tell me I'd assume they were thieves and liars, why are you different.
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madrina
(@msmadrina) reported
@O2 please sent me a customer service number I have been trying to speak to someone about an order for 3 days..
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Darren
(@Darren77686554) reported
@O2 shocking customer service - 2 weeks to get number ported from previous supplier and still waiting to hear from complaints 2 weeks after that ie 4 weeks after first requesting transfer. Should have stayed with previous contract
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Lucy Sikorska
(@ElleBeeeeee) reported
@O2 almost 24 hours with no network and no reply from you guys here…..
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Andrew Six
(@andrewsixashes) reported
There's no way that prank phone was on @o2 at Molineux last night. It just would not have connected. Never a single byte of data or a call even with 5G—Whilst my fellow fans on EE browse happily.