O2 Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Solihull, England
The most recent O2 outage reports came from the following cities: Redditch, Birmingham, Willenhall, Solihull, Oldbury, Warwick, Walsall and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Redditch |
Phone | |
| Birmingham |
||
| Willenhall |
Internet | |
| Solihull |
Internet | |
| Oldbury |
Internet | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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emma saunders
(@emmajsaunders) reported
from
Solihull, England
@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
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JAC Autos
(@jac_autos) reported
from
Studley, England
Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80
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Benjamin Baxter
(@BenjaminJBaxter) reported
from
Coventry, England
@O2 hi trying to help a family member with there o2 sim. They having there sim coming up with invalid sim. Is there a way to fix the sim remotely at all?
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Andrew Horton
(@Villandrew) reported
from
Solihull, England
@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
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Dave Bennett
(@DaveBennett79) reported
from
Redditch, England
@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
Is @O2 down at the moment?
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John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
Words fail me at the appalling service I have received from @O2 for the last week trying to get a phone I ordered on 4th jan!!! Supposed to be a business customer and it counts for nothing! #losingthewill #poorcustomerservice @SamsungUK do you know how bad they are???
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The Car Doctor (Steve Hayes)
(@mobilemechanic) reported
from
Nuneaton, England
@O2 @picoflu I binned O2 after a brief 2 year spell of misery with continued call dropping. The acceptable solution for them was a home signal booster. No good to a mobile technician back with EE and happy. If your on iPhone check Wi-fi assist is off it savages internet.
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Kirean Dingley (He/His/Him)
(@kirean_dingley) reported
from
Coventry, England
@O2 why do I only get one or two bars of signal?! 😩
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Joy nayyar
(@Joynayyar) reported
from
Coleshill, England
@O2 outgoing and incoming call issues all over westmidlands.
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..
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Nik Sibley
(@niksibley) reported
from
Coventry, England
Hi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?
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Kirean Dingley (He/His/Him)
(@kirean_dingley) reported
from
Coventry, England
@O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0
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Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Al Smith
(@htimsAJ) reported
@O2 how do i go about cancelling my contract. Your service as it stands is pathetic. Pay for 5G and never get any internet service. A failure to privide the service in which i pay for.
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Pauline Scholey
(@ScholeyPauline) reported
from
Uppingham, England
@O2 I am still receiving phone calls from a company called CV the last number they rang from was 0141 489 0715. Any idea who they are? The caller says they are an authorised O2 company. I never deal with third parties my contract is directly with you. Please advise.
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Simon Heaps
(@SimonHeaps4) reported
from
Lymington, England
@O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.
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vix
(@lil_washyu) reported
@O2 @O2 disgusting customer service! Had multiple contracts with you for years never missed a payment… Daughters contract phone seized by police for a grooming ring investigation last year. O2 wouldn’t freeze account as connection needed to remain live…
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Luke Shaggy Jones
(@LukeShaggyJones) reported
@O2 hi there I have an issue, my oppo had a hardware fault a month ago. Phone was unusable but in perfect shape, and I spoke to the people in O2 Huddersfield and they advised me to go through oppo to get it repaired as it was in warranty. I did that and yet again it's broken 1/2
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Truffles 🇪🇺🇲🇺 🇺🇦
(@wine_oasis) reported
@O2 down again
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Al Smith
(@htimsAJ) reported
@O2 how do i go about cancelling my contract. Your service as it stands is pathetic. 5G and never get any internet service no matter where i am. A total failure on your behalf to provide the service in which i pay for.
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Shannon Beckwith
(@shannbeckwith) reported
Just as I think I’ve had the constant issues with my phone resolved *cough* @O2 (I haven’t), my clutch decides to give up on me whilst I’m in the middle of driving!! 😢 iS tHiS A jOkE ✨happy bank holiday everyone✨🙃👍🏼
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Squeaky
(@SqueakySays) reported
@O2 I urgently need to speak with you as well - it’s 4 days now, with 2 O2 phones and NEITHER of them active with a signal. A change of contract/sim really shouldn’t be this hard, especially O2 to O2 🤬🤬
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Legxy
(@LegxyTTV) reported
@O2 if i dont have a priority ticket but on the o2 network will i still get fast track access with a standard ticket