O2 outages and service status in Sutton Coldfield, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Sutton Coldfield, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (88%)
- Phone (13%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sutton Coldfield, England
The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Lichfield, Walsall, and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury
|
Internet | 13 days ago |
|
Oldbury
|
Internet | 16 days ago |
|
Birmingham
|
Phone | 18 days ago |
|
Birmingham
|
Internet | 22 days ago |
|
Birmingham
|
Internet | 28 days ago |
|
Lichfield
|
Internet | 28 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
-
... (@ASWM1990) reported from Walsall Wood, England@O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!
-
Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England@o2 Got full 4g signal back.
-
emma saunders (@emmajsaunders) reported from Solihull, England@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
-
richard (@auspices) reported from Birmingham, Englandanyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage
-
Elliott Brown (@ellrbrown) reported from Birmingham, England@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
-
paul woolley (@macwool) reported from Brownhills, England@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
-
John McKeon (@goingabitgrey) reported from Birmingham, England@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
-
Boris Worrall (@BorisJWorrall) reported from Walsall Wood, EnglandGreat customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅
-
Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England@O2 Any update on the phone signal, when its likely to be back on.
-
Lysander 🦆 (@Lysander_16) reported from Wednesfield, EnglandHey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
-
#boredinafactoryupddated (@GedNeilAlex) reported from Walsall Wood, EnglandWell done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
-
John mangan (@johnemangan1) reported from Atherstone, England@O2 Ok, I cannot check service when I’m driving, A5 and M42 are main roads, similar places every time, surely you know where your own network is poor and what are you doing to address it?
-
Nas Mahmud (@M5Mahmud) reported from Birmingham, England@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
-
Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
-
Sajid Shaikh (@shaikhycwu) reported from Birmingham, England@O2 Why are customers so unreliable in what they tell to resolve your issue. That was cause by o2 customer services yet customer suffer and pay the bill
-
Ash❗️ (@A_J_92) reported from Birmingham, England@jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!
-
Roger Leitch (@notdodgy) reported from Solihull, England@O2 I assume free coffee is cheaper than investing in network capacity.
-
Gordé (@ReissOmari) reported from Birmingham, England@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
-
George Kafetzis (@Georgekafetzis) reported from Birmingham, England@O2 your customer service has gone extremely S**T
-
RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Gary Goodson (@GaryGoodson18) reported@O2 need a new esim bit your app chat is not working
-
Hockey Malcontent (@EIHLMalcontent) reportedDear @O2, I think the Ombudsman needs to have a chat with you about your quality of service in comparison to your ever increasing charges. I’m horrified that I have to stay with you until next year! Worst service ever. No signal, ever. Utter disgrace.
-
AI Park (@AI_Park_GB) reported@O2 - trying to process an upgrade - 02 app keeps telling me to.. Won’t add new Pixel to basket, call Cust Servs..they can’t process..Raise a support ticket..nothing. Cust Servs tell me to visit store.. Store can’t process.. I feel Im being De-Mobiled’ - Is that a thing now?
-
Laura (@FairyCake1983) reported@O2 hi again @o2, does anyone actually answer your DM’s please? Been waiting since Monday for Kerrie from resolutions to call me back as promised, can someone call me in her absence to actually resolve my ongoing issue - now over 3 months after raising it?
-
Michael “Mecha” Modelsky (@MikeModelsky) reportedIs anyone else on @O2 finding that since the @virginmedia team up the service is horrendous, has taken my partner seven weeks to get their account unlocked, no it’s been unlocked. They can’t pay their bill due to an insecure website issue and too many redirects.
-
Chris (@Chris_L95) reportedShite you men @o2 , no signal despite me being in the middle of a town. Shite
-
Darran MacMaster (@DarranMacm95394) reported@tescomobile @O2 why is the mobile network so bad in crawley? Barely get any decent signal to check emails or online content.
-
Sharon harrison (@Sharonh10546839) reported@O2 why is customer service appalling account was cancelled and still getting charged
-
Alan Roberts (@AlanRob68902430) reported@EE CUSTOMER SERVICE A DISGRACE 32 days into a complaint and nobody adresed it, I'm on hold to terminate the contract and stil. Over an hour so far @O2 here I come
-
PB1982 (@pb1982) reported@O2 Sent but not expecting any useful update or resolution. O2 customer service is a mess.