O2

O2 Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sutton Coldfield, City and Borough of Birmingham, England 01/15/2026 05:30

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England

The most recent O2 outage reports came from the following cities: Tipton, Birmingham, Walsall, Oldbury and Dudley.

Loading map, please wait...
City Problem Type Report Time
United KingdomTipton Phone
United KingdomBirmingham E-mail
United KingdomBirmingham Internet
United KingdomWalsall Phone
United KingdomOldbury E-mail
United KingdomBirmingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • Joynayyar Joy nayyar (@Joynayyar) reported from Coleshill, England

    @O2 outgoing and incoming call issues all over westmidlands.

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    Is @O2 down at the moment?

  • amy_bradwell Amy Bradwell (@amy_bradwell) reported from Birmingham, England

    @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

  • GedNeilAlex #boredinafactoryupddated (@GedNeilAlex) reported from Walsall Wood, England

    Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!

  • LittleMissCosta Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England

    @O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73

  • devilwoman1975 Alison Hadley 🛵 (@devilwoman1975) reported from Walsall Wood, England

    @O2 losing signal on walsall area

  • VikkiJayne80 Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @O2 Any update on the phone signal, when its likely to be back on.

  • ASWM1990 ... (@ASWM1990) reported from Walsall Wood, England

    @O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

  • conorcole Conor (@conorcole) reported from Birmingham, England

    @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

  • crazysamsam Samantha Thompson (@crazysamsam) reported from Walsall Wood, England

    Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

  • emmajsaunders emma saunders (@emmajsaunders) reported from Solihull, England

    @O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...

  • macwool paul woolley (@macwool) reported from Brownhills, England

    @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

  • VikkiJayne80 Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @o2 Got full 4g signal back.

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

  • LittleMissCosta Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England

    @O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..

  • VikkiJayne80 Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @O2 Do you know when the issue maybe sorted by?????

  • Villandrew Andrew Horton (@Villandrew) reported from Solihull, England

    @villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DianeM176 Diane Marie Taylor (@DianeM176) reported

    @O2 The issue was finally resolved after being shouted at by one of your customer service reps & demanding to speak to someone else.

  • pcorless Paul Corless (@pcorless) reported

    @O2 please look into the mast issue at M22 4LG, Northenden, Manchester. It has been broke now for 5 weeks, the situation is ridiculous & needs esculating to highest priority as nobody seems to care. It was meant to be fixed 17/02. It is still broke. Phone is useless at the moment

  • Nickthestone Nick (@Nickthestone) reported

    Hi @virginmedia & @O2 I’m a customer of both of yours, how do I get Volt, or is it Automatic?

  • HBlack2015 Hannah Black (@HBlack2015) reported

    @O2 can someone explain why when trying to port my number across, for the 4th time, you've now disables the sim. Leaving me with only emergency calls?!

  • GaryPaDa Gary Patrick-Dawson (@GaryPaDa) reported

    @O2 hi there. Any idea when the o2 phone network will be back up in the post code area TN19 please? We are without phone network and power 😔

  • Bluebird_McCord Honor 🏴󠁧󠁢󠁳󠁣󠁴󠁿🍡 (@Bluebird_McCord) reported

    @O2 hi there! I’m trying to talk to someone in the billing department but struggling to get in touch as the number I call gets diverted, even when I call from another number. Any help appreciated.

  • lathamsmithltd Latham Smith - Your local, friendly Letting Agent (@lathamsmithltd) reported

    @O2 So, you admit to taking £25 out of my account yet I’ve clearly advised you’ve taken 2 x this amount (£50 as you seem to have trouble with adding up). You told me you’d return £25 in 10 days time!!! Isn’t this theft? And what about the other £25 and let’s talk compensation. @O2

  • darrenten Darren Tennant (@darrenten) reported

    @virginmedia Perhaps a joined up approach might be worth it with @O2 customer services? Network Update: Ws13 7ru, Sorry, a phone mast close to you isn't working. Looks like a phone mast near to you isn't working as it should, sorry. Our engineers are on the case... Disappointed 🤨

  • SarfEastCaff Sarf East Caff 🌵🇪🇺 (@SarfEastCaff) reported

    @TrickyTreesDave @BJFHubbard @O2 Agreed! I have to leave my house and take calls sitting in my car as the signal’s so awful.

  • AdsCordite Adam (@AdsCordite) reported

    @O2 hey! Are you guys having issues in the Hastings area? My elderly dad currently has no electricity and I can’t get through on his mobile. His area has had a red warning today so I am assuming it’s to do with that