O2 Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (33%)
-
Total Blackout (15%)
-
Wi-fi (3%)
-
E-mail (3%)
-
TV (%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent O2 outage reports came from the following cities: Walsall, Birmingham, Wolverhampton, West Bromwich, Oldbury, Dudley, Sheldon and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Wolverhampton |
Internet | |
| West Bromwich |
Phone | |
| Walsall |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
-
steve beard
(@steve8454) reported
from
Birmingham, England
@O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!
-
Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
-
Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
-
Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
-
karen
(@kazpeza) reported
from
Wednesfield, England
@O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining
-
Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂
-
Jake Box
(@JakeBox7) reported
from
Walsall Wood, England
Swear no matter what town/city I go I get no ******* signal on 02 @O2
-
Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
-
Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73
-
Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼
-
Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@O2 will someone please help me!!! Bloody useless o2
-
Gordé
(@ReissOmari) reported
from
Birmingham, England
@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
-
Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain
-
The McFugget
(@Paul1366) reported
from
Tamworth District, England
@O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.
-
j7b7
(@Jeanybabesb) reported
from
Walsall Wood, England
Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
-
Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
-
steve beard
(@steve8454) reported
from
Birmingham, England
@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
-
ieesh
(@Ieeshhhk) reported
from
Birmingham, England
@O2 what’s with the dodgey service today 🙄
-
Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
-
steve beard
(@steve8454) reported
from
Birmingham, England
@O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Sarj Mistry
(@Sarj007) reported
@LeeMouse1 @O2 I've been told they don't have a Complaints or Payments department. Advisor very rude Asked to be transferred to a manager Last advisor had the nerve to say to me, 'it doesn't work like that, you'll have to wait 48 hours for a call back' Hello, I've been waiting 9 flipping days
-
Stephen Maguire
(@stemag82) reported
@O2 Yep not receiving a message because o2 signal is horrendous.
-
Λ D Λ M ·
(@AdamLiterally) reported
@AbiBrooks @O2 Call O2 and put a password on your account if you don't have one. Someone did this to me and O2 forwarded my phone calls to a hackers number and they got into my bank account, and I had a password that they eventually guessed after 20 attempts and help from O2.
-
Hannah Culley
(@Hannah_Culley) reported
@O2 Hi, there must be an issue in the Swindon/Royal Wootton Bassett area, for over a month I’ve had terrible issues with signal and mobile data. What am I paying for if I constantly get no service and shoddy 3G? Can this be looked into please as not happy with what I’m paying for
-
Danny Duce
(@duceydan) reported
@O2 please help as the order has not arrived yet and no tracking info provided
-
Jacob
(@_JacobDrew) reported
O2 have now hung up on me twice while I’ve asked about an upgrade. The most recent time is when I asked to speak to the management to complain. @O2 is this the sort of customer service you expect to give your long term customers???
-
Alexandra Hawkes
(@Al_Vee_) reported
@O2 I have now been without signal since Tuesday. I’ve been told it’s being fixed but still nothing. I’m unable to call/msg out unless I’m on wifi. It’s my lifeline as I’m bedbound most days. What is going on???
-
Mandy George
(@MandyGeorge12) reported
@O2 I have been trying to contact you via live chat, WhatsApp messaging and my app for the last 3 days but no one has got back to me. I am without data on my phone and I need it urgently. I am extremely disappointed with your level of customer service.
-
김경수
(@lemoche_kr) reported
@O2 Hi, finally my sim has arrived! Could you please help me to get the sim pack?
-
Alastair Murray
(@aljmurray) reported
@O2 hi there, tweeting as requested - please could you check why the Priority/Apple Music sub offer isn’t working for me? Error message each time I try says there was a problem redeeming and to try again. Thanks!