O2 outages and service status in Sutton Coldfield, England

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton Coldfield, England

The most recent O2 outage reports came from the following cities: Birmingham, Tipton, Oldbury, and Lichfield.

City	Problem Type	Report Time
Birmingham	Total Blackout	5 hours ago
Birmingham	Internet	3 days ago
Tipton	Internet	6 days ago
Birmingham	Internet	7 days ago
Birmingham	Wi-fi	7 days ago
Oldbury	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 2 minutes ago from Birmingham, England

  @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

• 
  Evan Davis (@EvanD) reported 4 minutes ago from Solihull, England

  @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

• 
  Gish Abeyratne (@GoGishiGoGo) reported 6 minutes ago from Birmingham, England

  @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

• 
  Matthew Sparks (@matthew_74) reported 6 minutes ago from West Bromwich, England

  Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

• 
  Chris Booth (@c_booth1990) reported 6 minutes ago from Walsall Wood, England

  @O2 please can you get the signal sorted in The Walsall area West Midlands the signal is horrendous keeps dropping out! Thanks

• 
  Roger Leitch (@notdodgy) reported 9 minutes ago from Solihull, England

  @O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?

• 
  Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported 10 minutes ago from Burntwood, England

  @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 15 minutes ago from Birmingham, England

  @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

• 
  karen (@kazpeza) reported 17 minutes ago from Wednesfield, England

  @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

• 
  SandwellSnapper (@SnapperSandwell) reported 22 minutes ago from West Bromwich, England

  @O2 Why when I click on the priority app for tickets, does it then not allow me to buy priority tickets on Ticketmaster? Why is it not working, it used to.

• 
  John (@John10649040) reported 35 minutes ago from Birmingham, England

  @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

• 
  Gavin Wallace (@gav_wallace1) reported 40 minutes ago from Wednesfield, England

  2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest

• 
  ChrisJSharratt_ (@ChrisJSharratt_) reported 41 minutes ago from Birmingham, England

  @O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!

• 
  Matthew Sparks (@matthew_74) reported 44 minutes ago from West Bromwich, England

  @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

• 
  Joy nayyar (@Joynayyar) reported 46 minutes ago from Coleshill, England

  @O2 outgoing and incoming call issues all over westmidlands.

• 
  Ashley Robert Scrivens (@AshScrivens) reported 47 minutes ago from Birmingham, England

  Remember when @three public shamed @o2 for being down. Pot Kettle..

• 
  Paul Moore (@Paul_Reviews) reported 49 minutes ago from Cannock Chase, England

  @chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.

• 
  Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported 51 minutes ago from Cannock Chase, England

  @o2 Got full 4g signal back.

• 
  Gordé 🦩 (@ReissOmari) reported 55 minutes ago from Birmingham, England

  @O2 Hi, please could you help me with a online store order?

• 
  Dean but festive (@DeanMSimons) reported 59 minutes ago from Birmingham, England

  hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🖤🧡🐝TeslaDeb🐝💚🤍💜🦕🦖 (@MsDebbieHolt) reported 2 minutes ago

  @O2 Hi. I am desperately trying to speak to somebody about my account but am being bounced between the app and the website. I can't get through to anybody on the phone either and I have been trying since Wednesday. Can you help please?

• 
  Hayley Laura (@LilHay) reported 3 minutes ago

  @xlilyyrobinson @O2 They’re the biggest pile of **** going. I’ve had issues for a week and recieved two replies from then and not one has been to get the issue sorted. I’ve reported them now. They’re an absolute disgusting disgrace

• 
  Autumn Powell (@AutumnPowell21) reported 9 minutes ago

  Since getting my new phone I'm getting untold spam calls! @O2 please help

• 
  Northern Running Girl (@UKrunninggirl) reported 10 minutes ago

  @O2 I have had a message to say its fixed but the signal is absolutely awful

• 
  Andrew Ive (@Polonius90) reported 11 minutes ago

  @O2 just experienced the worst customer service ever. On the phone to O2 for an hour and a half about a broken phone, after being put through to three or four equally clueless people, having to give my details each time, we are told to phone Apple. I have full insurance

• 
  L🍒 (@xlilyyrobinson) reported 12 minutes ago

  Disappointed with @O2. I’ve spent 4hrs on calls this week trying to resolve an issue. I’ve had contradictory information, multiple transfers & promised callbacks that never happened. Due to the repeated failures, the only reasonable option now is to allow me to leave penalty-free

• 
  Brian Cohen (@brian_cohe62281) reported 19 minutes ago

  @_emsyems @O2 Problem was solved through ADCGSecure.

• 
  ChainResolve (@Web3Resolve) reported 20 minutes ago

  @DBposer @O2 @virginmedia Hey, checking back in. Are you still having trouble with this?

• 
  Tracy Kydd (@injuredcyclist_) reported 22 minutes ago

  @O2 Thanks phone not working in hospital so on a kindle will deal with this when I get out of hospital in a ton of pain right now

• 
  41andabullet Olivea (@4Olivea) reported 23 minutes ago

  New scam to watch for with @O2 ring call centre with an issue. They add a new line to your account to fix an issue. Basically churning the customer for a new sale. And taking off advisors stats and earning themselves a bonus O2 stop call centre making sales. Please