O2 outages and service status in Sutton Coldfield, England

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton Coldfield, England

The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Tamworth, Tipton, and Oldbury.

City	Problem Type	Report Time
Birmingham	Internet	2 days ago
Walsall	Phone	6 days ago
Tamworth	Phone	8 days ago
Birmingham	Total Blackout	11 days ago
Birmingham	Internet	13 days ago
Tipton	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  karen (@kazpeza) reported 1 minute ago from Wednesfield, England

  @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

• 
  #boredinafactoryupddated (@GedNeilAlex) reported 1 minute ago from Walsall Wood, England

  Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!

• 
  Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported 3 minutes ago from Cannock Chase, England

  @o2 Got full 4g signal back.

• 
  paul woolley (@macwool) reported 8 minutes ago from Brownhills, England

  @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

• 
  Dad (@RampziieTweets) reported 9 minutes ago from Walsall Wood, England

  @TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable

• 
  richard (@auspices) reported 11 minutes ago from Birmingham, England

  anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage

• 
  Roger Leitch (@notdodgy) reported 15 minutes ago from Solihull, England

  @O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?

• 
  ChrisJSharratt_ (@ChrisJSharratt_) reported 15 minutes ago from Birmingham, England

  @O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!

• 
  Nas Mahmud (@M5Mahmud) reported 15 minutes ago from Birmingham, England

  @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 16 minutes ago from Birmingham, England

  @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

• 
  Conor (@conorcole) reported 23 minutes ago from Birmingham, England

  @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

• 
  Paul Moore (@Paul_Reviews) reported 27 minutes ago from Cannock Chase, England

  @chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.

• 
  steve beard (@steve8454) reported 37 minutes ago from Birmingham, England

  @O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!

• 
  Evan Davis (@EvanD) reported 43 minutes ago from Solihull, England

  @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

• 
  Roger Leitch (@notdodgy) reported 47 minutes ago from Solihull, England

  @o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...

• 
  Roger Leitch (@notdodgy) reported 48 minutes ago from Solihull, England

  @O2 working like clockwork? It goes faulty every week. "O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 52 minutes ago from Birmingham, England

  @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

• 
  Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported 52 minutes ago from Burntwood, England

  @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

• 
  Rachele (@_Rachele_) reported 52 minutes ago from Birmingham, England

  Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

• 
  Ash❗️ (@A_J_92) reported 57 minutes ago from Birmingham, England

  The only reason I would be an @O2 customer

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GethinMichaelDavies (@gethinbach) reported 8 minutes ago

  @O2 @ad_moran4 Stay away from O2, signal is dire everywhere!!

• 
  Shez (@sheritzy) reported 8 minutes ago

  I hate when im using my phone in public and @O2 decides there's no more signal 🙄

• 
  Matt Fleming (@m11fyf) reported 11 minutes ago

  Shocking that we are in 2026 and yet the south west of the UK (Cornwall) still doesn’t get signal! Get with it @O2

• 
  Carol (@Carol_Power123) reported 13 minutes ago

  @O2 are your systems down can’t make any calls note can my daughter

• 
  B. (@Bradleyyy98) reported 16 minutes ago

  @O2 I have been locked out of My o2 account since the 18th of March 2026. I have made numerous calls and got nowhere. Can you help?

• 
  Damn i (@tehscreener) reported 18 minutes ago

  @Happyengland79 @O2 will put in a formal complaint later, bloody joke of a network

• 
  Damn i (@tehscreener) reported 20 minutes ago

  @Happyengland79 @O2 Shana, literally the exact same here.. reported it 3/4 times over the year said it was a mast problem, still nothing done!!

• 
  Lauren Hill (@LaurenHill0808) reported 20 minutes ago

  @O2 I appreciate this and the signal checker says it’s fine for 4G and 5G inside and out.. but data just does not work, and it has been like that for a while now, outside it says I have 5G but nothing will load and if I go inside it goes into satellite mode..

• 
  Just me (@TomSoede) reported 20 minutes ago

  @O2 has totally lost it ! Anybody else thinks like I do ? Charged me £2,000 this year and the service I required and paid for did not work when i needed it !

• 
  ruth (@rooroowhitty) reported 23 minutes ago

  @O2 had the worst customer service today and havnt been able to apeak to anyone