O2 outages and service status in Sutton Coldfield, England

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton Coldfield, England

The most recent O2 outage reports came from the following cities: Tamworth, Birmingham, Tipton, Oldbury, and Lichfield.

City	Problem Type	Report Time
Tamworth	Phone	22 hours ago
Birmingham	Total Blackout	3 days ago
Birmingham	Internet	6 days ago
Tipton	Internet	9 days ago
Birmingham	Internet	10 days ago
Birmingham	Wi-fi	10 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  Gordé 🦩 (@ReissOmari) reported 5 minutes ago from Birmingham, England

  @O2 Hi, please could you help me with a online store order?

• 
  Tracey_Devina (@Tracey_Devina) reported 6 minutes ago from West Bromwich, England

  @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

• 
  HH (@harryharrad) reported 6 minutes ago from Birmingham, England

  @SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!

• 
  Sajid Shaikh (@shaikhycwu) reported 8 minutes ago from Birmingham, England

  @O2 Why are customers so unreliable in what they tell to resolve your issue. That was cause by o2 customer services yet customer suffer and pay the bill

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 13 minutes ago from Birmingham, England

  @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

• 
  PongoVilla (@PongoVilla) reported 13 minutes ago from Birmingham, England

  Why has #o2 gone crap since they merged with #Virgin time to move @o2

• 
  Lysander 🦆 (@Lysander_16) reported 15 minutes ago from Wednesfield, England

  Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?

• 
  Roger Leitch (@notdodgy) reported 17 minutes ago from Solihull, England

  @O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!

• 
  ChrisJSharratt_ (@ChrisJSharratt_) reported 18 minutes ago from Birmingham, England

  @O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!

• 
  Jackie (@UKHarvick_Fan) reported 18 minutes ago from Birmingham, England

  @O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!

• 
  Boris Worrall (@BorisJWorrall) reported 21 minutes ago from Walsall Wood, England

  Great customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅

• 
  Jake Box (@JakeBox7) reported 22 minutes ago from Walsall Wood, England

  Swear no matter what town/city I go I get no ******* signal on 02 @O2

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 29 minutes ago from Willenhall, England

  That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....

• 
  Gavin Wallace (@gav_wallace1) reported 34 minutes ago from Wednesfield, England

  2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 37 minutes ago from Birmingham, England

  @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

• 
  Roger Leitch (@notdodgy) reported 38 minutes ago from Solihull, England

  @o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...

• 
  Tariq Khan (@TeeKhan84) reported 39 minutes ago from Birmingham, England

  Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2

• 
  George Kafetzis (@Georgekafetzis) reported 39 minutes ago from Birmingham, England

  The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.

• 
  John McKeon (@goingabitgrey) reported 42 minutes ago from Birmingham, England

  @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 44 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  smudge90210 (@smudge90210) reported 6 minutes ago

  @O2 It’s not temporary it’s Lancaster. You have an awful signal all over Lancaster city centre

• 
  Samantha♥️ (@XxSammie_89xX) reported 6 minutes ago

  @O2 No service what so ever, WiFi at home sadly that's useless when your child's school can't even phone you! No 4g...no one can call, you need to reimburse your customers for 10 days when they are paying for a service they arent even receiving

• 
  Conjured Undead 🧟‍♂️ (@conjuredundead) reported 7 minutes ago

  @dayvales @O2 It’s just standard o2 service mate. Truly the WORST in the U.K.

• 
  Mark (@CariadFfisio) reported 10 minutes ago

  I am not getting anywhere with your customer service reps . Is there anyone I can talk to with some common sense, please? @O2

• 
  G (@Ginny1000) reported 12 minutes ago

  @O2 I need to speak to support. I have no network (so cannot call) and cannot access the app. Help pls!

• 
  Ess Cee Eff ™ (@essceeeff) reported 16 minutes ago

  @O2 any chance someone can assist in activating my free extra that was dangled as a carrot to sign a new deal but your app, website, vip support cannot help? Phenomenally bad customer experience

• 
  Ian (@iancharris) reported 20 minutes ago

  @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

• 
  The Emperor Poofius Maximus (@IlPoofto) reported 21 minutes ago

  @O2 O2 and your ridiculous payment site * That can't recognise a card's expiry date * That keeps you in hold wholly infuriatingly repeating ad nauseum "Your call is very important to us" *Then terminates the call* All this while threatening to terminate my service because you haven't collected my direct debit although the cash to pay it is in the account and there's never been a problem before!

• 
  ally connor (@1980Ally1603) reported 23 minutes ago

  @O2 still no service after 3 days… call after call with no resolution. Really poor

• 
  Jack Fernley (@itsjackfernley) reported 24 minutes ago

  @O2 my SIM has been deactivated early before my replacement arrived. I was told I’d keep service until I inserted the new SIM, but I now have no signal at all and cannot call support. Please urgently reactivate my old SIM