O2 Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (33%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Oldbury, Dudley and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
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| Birmingham |
Internet | |
| Walsall |
Phone | |
| Oldbury |
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| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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RICARDO WILLIAMS
(@iamRicardoW) reported
from
Birmingham, England
@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸
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Paul Moore
(@Paul_Reviews) reported
from
Cannock Chase, England
@chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@O2 your customer service has gone extremely S**T
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.
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HH
(@harryharrad) reported
from
Birmingham, England
@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!
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Boris Worrall
(@BorisJWorrall) reported
from
Walsall Wood, England
Great customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @three public shamed @o2 for being down. Pot Kettle..
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
The only reason I would be an @O2 customer
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Gavin Wallace
(@gav_wallace1) reported
from
Wednesfield, England
2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest
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Tariq Khan
(@TeeKhan84) reported
from
Birmingham, England
Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
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✨Becky Higgins✨
(@ppmbecky) reported
from
Walsall Wood, England
@O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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Stuart Collett
(@StuartCollett) reported
from
Walsall Wood, England
So far today: @NOWTV failed our change from @bt_uk yesterday so no broadband. @O2 signal is poor so phones are no use & our @FreeviewTV signal is terrible. So no internet, data, @NOWTV, or @FreeviewTV. Oh, and a child needs to revise online for exams on Monday. Fantastic.
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Iain L Masson - Musician
(@Massontweet) reported
from
Birmingham, England
@natashas_notes @O2 @cafenero @O2Priority It’s not possible in Birmingham to get one after 3pm on Tue or Wed any more. Until last month we always got one every Wednesday at tea time if we wanted (sold out Tuesdays) but now they sell out on both days by 3pm. There’s no reason to be with @O2 now - no phone signal /coffee.
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Mark cook
(@MarkCook3rgj) reported
from
Tamworth District, England
Absolutely poor service in Skegness this weekend @O2
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
@jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mikey.M
(@mike_mellish) reported
How long is it going to take to fix your priority app @O2 I’ve been trying since yesterday morning even though there’s lots of people managing to get Peter Kay tickets and I can’t even log into the app
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Chopper cox
(@chopper_cox) reported
@O2 Changed to o2 to reduce my virgin media bill, what a mistake service poor no reception, but hey after Peter Kay tickets I now have priority bonus! What a joke shambles of a company there as bad as the scumbag ticket touts modern day crackheads!
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⚡Luna💚🤍💜⚡
(@_XXWomanXX_) reported
@O2 Frozen screen, broken app all day. Website the same. Absolutely gutted. Not even a queue to join and wait. Utter shambles. #O2Priority #o2priorityshambles
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Helen Dabbs
(@porkpie79) reported
@O2 Absolute phukin joke! Your shower of ***t site went down at 18.30 last night for "making some improvements! 🛎 🔚
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Sandra Neale
(@SDNeale) reported
@stockportvoter @virginmedia @O2 Disgraceful what an insult to your customers and to the artists who use your service
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Pete Johnson
(@petejohnson1970) reported
@O2 Absolute rot, not one single person I know could even log in, never mind buy tickets
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Shaun Foers
(@Forzie67) reported
@PaulineW35 @O2 I've been trying to log onto the app since last night to no avail because its been down. I'd like to know how people have been able to get the priority tickets?? 🤔. Pointless benefit for Virgin media subscribers #o2priorityshambles #virginmedia
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NatG254
(@NatG254) reported
@paulhayley8 @O2 I thought the same thing 🤔 Already tried again this morning and still down
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April Boundy
(@84_april) reported
@O2 Absolutely DISGUSTING and dishonest service. Your customers trying to get onto this all day while it supposedly crashed, yet you’ve sold out ??? How exactly is that possible??? I see on social media platforms plenty O2 staff have managed to buy tickets. You owe an explanation!!!
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James Smith
(@JamesRef8) reported
@O2 the priority app is still down when will it be back up & working?