O2 Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at O2
O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent O2 outage reports came from the following cities: Dudley, Birmingham, Oldbury, Sheldon, Wolverhampton and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 Dudley |
Phone | |
| Birmingham |
||
| Oldbury |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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Stuart Collett
(@StuartCollett) reported
from
Walsall Wood, England
So far today: @NOWTV failed our change from @bt_uk yesterday so no broadband. @O2 signal is poor so phones are no use & our @FreeviewTV signal is terrible. So no internet, data, @NOWTV, or @FreeviewTV. Oh, and a child needs to revise online for exams on Monday. Fantastic.
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.
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ieesh
(@Ieeshhhk) reported
from
Birmingham, England
@O2 what’s with the dodgey service today 🙄
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.
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Boris Worrall
(@BorisJWorrall) reported
from
Walsall Wood, England
Great customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅
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Gavin Wallace
(@gav_wallace1) reported
from
Wednesfield, England
2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
@jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸
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✨Becky Higgins✨
(@ppmbecky) reported
from
Walsall Wood, England
@O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @three public shamed @o2 for being down. Pot Kettle..
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
The only reason I would be an @O2 customer
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@O2 your customer service has gone extremely S**T
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Mark cook
(@MarkCook3rgj) reported
from
Tamworth District, England
Absolutely poor service in Skegness this weekend @O2
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.
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Tariq Khan
(@TeeKhan84) reported
from
Birmingham, England
Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
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HH
(@harryharrad) reported
from
Birmingham, England
@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!
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RICARDO WILLIAMS
(@iamRicardoW) reported
from
Birmingham, England
@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ginny young
(@horseygin) reported
@O2 why are you thinking you are owed over £400 that you will” take “ next week , when we have never managed to receive a call or text in the 12 days we were with you? Cancelled my direct debit. YOU should be paying ME compensation for the appalling mismanagement of my account!😡
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Vicki Bradley
(@VickiB7) reported
@O2 @iTechPro2012 Will this reset all the passwords etc? I don’t want to have to sort it all again. Also, should my network say Virgin or O2 as it still shows Virgin. Thanks.
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David Bangham
(@dbangers68) reported
@EnglandRugby @O2 Isn’t the issue not who he picks , but the fact that the country with the biggest pool of players and most resources are struggling to pick a team against countries that are so much smaller yet seem so far ahead
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Jonny Wall
(@Worzelwally) reported
@_AlexBPsych @EnglandRugby @O2 Being shouting this for while. Only now some of the pundits/media/most blinkered fans are waking up. U20s is always a good indicator and last few years have been very poor.
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Ⓜ️IG 🏴 @Psalm121
(@stcrispin2) reported
from
Saint Eval, England
@WillR_1807 @EnglandRugby @O2 Mitchell + Farrell for me. Ford/Smith same issue as both can't stand up to international forwards in the contact. I'm tired of watching England's defence continuously shuffling around the breakdown to compensate passive tackles. Farrell presents no soft option for the opposition.
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Rob
(@joycey505) reported
@ANDYTAYLOR128 @EnglandRugby @O2 He can’t surely be stupid enough to start JVP again after the last few weeks.
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Gareth Sibthorpe
(@iTechPro2012) reported
@VickiB7 Yes and @virginmedia say that they don’t know about the problem. They are the only network to have this issue I believe. I regret leaving @O2 now
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Sam Mosedale
(@sam6031) reported
@O2 @EnglandRugby Do you not reply to DMs? You tell me to message you, then don't bother to reply. Appreciate you may be busy, but so am I, working full-time and caring for my mother. Not impressed with the customer service so far o2!
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Gareth Sibthorpe
(@iTechPro2012) reported
@VickiB7 @virginmedia @O2 I had done this and it helped fix the issue for a few months but now the SIM applications option has completely disappeared from the Mobile Network Settings
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roger
(@exwafu) reported
@EnglandRugby @O2 Another thrashing coming up. I know you have never heard of @gloucesterrugby but we have a few players that are in better form than the ones you picked.