O2 Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
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The latest reports from users having issues in Sutton Coldfield come from postal codes B76.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent O2 outage reports came from the following cities: Walsall, Halesowen, Birmingham, Dudley, Sutton Coldfield and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
||
| Halesowen |
Phone | |
| Birmingham |
Wi-fi | |
| Walsall |
Phone | |
| Dudley |
Internet | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.
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Follow Poor Shamir Claimant Ali Entrapment
(@MuslimShamir) reported
from
Birmingham, England
@O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?
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John mangan
(@johnemangan1) reported
from
Atherstone, England
@O2 Ok, I cannot check service when I’m driving, A5 and M42 are main roads, similar places every time, surely you know where your own network is poor and what are you doing to address it?
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Claire B🐈⬛🐈⬛
(@KittykatClaire) reported
from
Willenhall, England
That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....
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John mangan
(@johnemangan1) reported
from
Atherstone, England
@O2 good afternoon, frustration is too much , can you update me on why I cannot make a simple call without it dropping off more than once driving from work in CV9 to B31 down major roads A5 and M42
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richard
(@auspices) reported
from
Birmingham, England
anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage
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Claire B🐈⬛🐈⬛
(@KittykatClaire) reported
from
Willenhall, England
I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell
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batgirl
(@amanmarway) reported
from
West Bromwich, England
@O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service
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Gordé 🥚
(@ReissOmari) reported
from
Birmingham, England
I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 I assume free coffee is cheaper than investing in network capacity.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?
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Steve Jones
(@StevoJones1984) reported
from
West Bromwich, England
I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.
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Mimii Hatun |Y| aka Ms Begum
(@hijabiexplorer) reported
from
Birmingham, England
Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves
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Evan Davis
(@EvanD) reported
from
Solihull, England
@O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.
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Matthew Parker-Jones Hall
(@mparkerjones) reported
from
Walsall Wood, England
@O2 hi we ever getting a fix for postcodes WS14 and WV14 terrible phone signal and data just doesn't connect mentioned in December and according to your app it would be fixed in 2 weeks ?! 4months later still exactly the same
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Tracey_Devina
(@Tracey_Devina) reported
from
West Bromwich, England
@O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.
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Paul Berry
(@paulberry2303) reported
from
Wolverhampton, England
@O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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wife seeker
(@Kewjonrichard) reported
@O2 @OakNational If you got time take to social media Web sites leave the truth a out what o2 is trying to do silence people and stop what they all basic pay and go and force to contracts for what is a very basic service
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wife seeker
(@Kewjonrichard) reported
@O2 @OakNational O2 are being selective in support they lai. To help people it's been 8 days without ability for voice calls they claim their mast is busy that's 24 hours a day and night every hour as if entire city was using o2. I'm 100 yards from mast and unable call for help with cancer.
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TuppenceHapenny 💙
(@Pennie_J_H) reported
@NSP55 @Craig_bellshaw @O2 In fact nowadays my phone is little more than a handheld mini tablet using my home broadband. With no signal here, I can’t use it for calls or browsing on mobile data!
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Josh
(@ImUnoriginalAF) reported
@O2 hi, it’s been over 24 hours since I tried to swap my sim over to my new phone and now both phones have no service, also my o2 hasn’t updated to reflect the contract changes and it’s been a few days since
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Narinder Singh
(@NSP55) reported
@Craig_bellshaw @O2 @Pennie_J_H It's true, their upgrades were awful - it's like they want to punish customer loyalty rather than reward it, so bizarre. Glad I've left them.
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Ali Fisher Slaughter
(@alliefish) reported
@O2 shocking treatment to a key worker and service for someone who has been with you over 20years..leaving with 3 accounts
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T.I.Grr.Grr.Er
(@ZayaJones77) reported
@SumitSatsangi @O2 @EE Yeah they have been so far so I hope they don’t let me down now I’ve been singing their praises as well 😬
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Rath ✨
(@Rath0X) reported
@O2 All youre gonna do is look at your service checker lmao
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wife seeker
(@Kewjonrichard) reported
@O2 @OakNational So far here is update of o2 support. Mast is broken we are, waiting spares been 8 days. Not need spares it's congestion. Yes it's busey 24 hours a day so lea e if you don't like it
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Mrsfloydy
(@kfloyd) reported
@SamsungUK @O2 as I suspected all a scam. Ask me for all the details then say they cannot help! Appalling customer service and deceit of a promised item!!!