O2

O2 Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sutton Coldfield, City and Borough of Birmingham, England 03/21/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England

The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, West Bromwich, Oldbury, Dudley and Sheldon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomWalsall Phone
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWolverhampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • ppmbecky ✨Becky Higgins✨ (@ppmbecky) reported from Walsall Wood, England

    @O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem

  • StuartCollett Stuart Collett (@StuartCollett) reported from Walsall Wood, England

    So far today: @NOWTV failed our change from @bt_uk yesterday so no broadband. @O2 signal is poor so phones are no use & our @FreeviewTV signal is terrible. So no internet, data, @NOWTV, or @FreeviewTV. Oh, and a child needs to revise online for exams on Monday. Fantastic.

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    @O2 your customer service has gone extremely S**T

  • A_J_92 Ash❗️ (@A_J_92) reported from Birmingham, England

    The only reason I would be an @O2 customer

  • MarkCook3rgj Mark cook (@MarkCook3rgj) reported from Tamworth District, England

    Absolutely poor service in Skegness this weekend @O2

  • JakeBox7 Jake Box (@JakeBox7) reported from Walsall Wood, England

    Swear no matter what town/city I go I get no ******* signal on 02 @O2

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @three public shamed @o2 for being down. Pot Kettle..

  • A_J_92 Ash❗️ (@A_J_92) reported from Birmingham, England

    @jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

  • gav_wallace1 Gavin Wallace (@gav_wallace1) reported from Wednesfield, England

    2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest

  • GriffPlays Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England

    @O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸

  • Ieeshhhk ieesh (@Ieeshhhk) reported from Birmingham, England

    @O2 what’s with the dodgey service today 🙄

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

  • GriffPlays Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England

    @O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.

  • iamRicardoW RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England

    @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.

  • harryharrad HH (@harryharrad) reported from Birmingham, England

    @SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!

  • TeeKhan84 Tariq Khan (@TeeKhan84) reported from Birmingham, England

    Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2

  • BorisJWorrall Boris Worrall (@BorisJWorrall) reported from Walsall Wood, England

    Great customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • S_man1584 Si (@S_man1584) reported

    @O2 I’ve updated my card details via the app and online (just in case) both times I’ve had a msg+email saying “we’ve updated your card details”but afterwards I’m get another msg saying my card is about to expire-it’s a new card. This is an on going issue for my wife too. Why?

  • S_man1584 Si (@S_man1584) reported

    @O2 I’ve updated my card details via the app and online (just in case) both times I’ve had a msg+email saying “we’ve updated your card details”but afterwards I’m get another msg saying my card is about to expire-it’s a new card. This is an on going issue for my wife too. Why?

  • S_man1584 Si (@S_man1584) reported

    @O2 I’ve updated my card details via the app and online (just in case) both times I’ve had a msg+email saying “we’ve updated your card details”but afterwards I’m get another msg saying my card is about to expire-it’s a new card. This is an on going issue for my wife too. Why?

  • S_man1584 Si (@S_man1584) reported

    @O2 I’ve updated my card details via the app and online (just in case) both times I’ve had a msg+email saying “we’ve updated your card details”but afterwards I’m get another msg saying my card is about to expire-it’s a new card. This is an on going issue for my wife too. Why?

  • OldGregg84 Old Gregg (@OldGregg84) reported

    @O2 when are you going to start providing a decent service. Once again I’ve been out full signal, 4G but cannot use mobile data?

  • literamie_ amie (@literamie_) reported

    @O2 your website says I can cancel my contract online in myo2, but this option doesn’t seem to appear anywhere for me. Can you explain where to find it?

  • S_man1584 Si (@S_man1584) reported

    @O2 I’ve updated my card details via the app and online (just in case) both times I’ve had a msg+email saying “we’ve updated your card details”but afterwards I’m get another msg saying my card is about to expire-it’s a new card. This is an on going issue for my wife too. Why?

  • S_man1584 Si (@S_man1584) reported

    @O2 I’ve updated my card details via the app and online (just in case) both times I’ve had a msg+email saying “we’ve updated your card details”but afterwards I’m get another msg saying my card is about to expire-it’s a new card. This is an on going issue for my wife too. Why?

  • literamie_ amie (@literamie_) reported

    @O2 your website says I can cancel my contract online in myo2, but this option doesn’t seem to appear anywhere for me. Can you explain where to find it?

  • literamie_ amie (@literamie_) reported

    @O2 your website says I can cancel my contract online in myo2, but this option doesn’t seem to appear anywhere for me. Can you explain where to find it?