O2 outages and service status in Sutton Coldfield, England

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton Coldfield, England

The most recent O2 outage reports came from the following cities: Walsall, Tamworth, Birmingham, Tipton, and Oldbury.

City	Problem Type	Report Time
Walsall	Phone	2 days ago
Tamworth	Phone	4 days ago
Birmingham	Total Blackout	6 days ago
Birmingham	Internet	9 days ago
Tipton	Internet	12 days ago
Birmingham	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  Roger Leitch (@notdodgy) reported 1 minute ago from Solihull, England

  @O2 I assume free coffee is cheaper than investing in network capacity.

• 
  George Kafetzis (@Georgekafetzis) reported 2 minutes ago from Birmingham, England

  @O2 your customer service has gone extremely S**T

• 
  Evan Davis (@EvanD) reported 3 minutes ago from Solihull, England

  @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

• 
  Ash❗️ (@A_J_92) reported 6 minutes ago from Birmingham, England

  @jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!

• 
  Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported 6 minutes ago from Birmingham, England

  @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

• 
  batgirl (@amanmarway) reported 20 minutes ago from West Bromwich, England

  @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

• 
  steve beard (@steve8454) reported 20 minutes ago from Birmingham, England

  @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

• 
  The McFugget (@Paul1366) reported 21 minutes ago from Tamworth District, England

  @O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 21 minutes ago from Birmingham, England

  @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 27 minutes ago from Willenhall, England

  That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....

• 
  Roger Leitch (@notdodgy) reported 28 minutes ago from Solihull, England

  @O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!

• 
  Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported 33 minutes ago from Cannock Chase, England

  @O2 Do you know when the issue maybe sorted by?????

• 
  Chris Booth (@c_booth1990) reported 33 minutes ago from Walsall Wood, England

  @O2 please can you get the signal sorted in The Walsall area West Midlands the signal is horrendous keeps dropping out! Thanks

• 
  Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported 38 minutes ago from Cannock Chase, England

  @o2 Got full 4g signal back.

• 
  John (@John10649040) reported 38 minutes ago from Birmingham, England

  @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

• 
  Evan Davis (@EvanD) reported 39 minutes ago from Solihull, England

  @O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.

• 
  Gish Abeyratne (@GoGishiGoGo) reported 45 minutes ago from Birmingham, England

  @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 46 minutes ago from Birmingham, England

  @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

• 
  Roger Leitch (@notdodgy) reported 49 minutes ago from Solihull, England

  @O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

• 
  ChrisJSharratt_ (@ChrisJSharratt_) reported 58 minutes ago from Birmingham, England

  @O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Susan Freeman (@Propertyshe) reported 13 minutes ago

  Good afternoon @O2. We continue to have absolutely zero telephone reception in Burley New Forest BH24 4BA? You told us last year the ‘issue’ had been resolved. It has not been resolved. Can you look into this please?

• 
  Kieren Bushnell (@kbushnell1975) reported 13 minutes ago

  @O2 Waste of time doing so, and you sending me a copy and paste apology every time doesn't cut it anymore. I need everyone to know how awful you truly are.

• 
  ruth (@rooroowhitty) reported 19 minutes ago

  @O2 had the worst customer service today and havnt been able to apeak to anyone

• 
  Dan77 (@Dancsm77) reported 25 minutes ago

  @O2 I'm an existing o2 customer, I have just tried to order a basic product from you 3 times online and then over the phone - which took 2 calls and 40 mins. I had to cancel the order as you were unable to complete the sale on 4 occasions. Absolute awful experience

• 
  Simon Gibson (@SimonGibson1508) reported 25 minutes ago

  @o2 why is your app so s?£t it never works!!!

• 
  Hockey Malcontent (@EIHLMalcontent) reported 28 minutes ago

  As per the norm now, @O2 have failed to do what they promised they would do…and then tried to blame the customer. Absolutely shocking network.

• 
  Chris Connor (@DjChrisConnor) reported 30 minutes ago

  @dayvales @O2 Had this since December Dave,and O2 just give me the same old spin everytime. I’m currently looking for a better network in my area so I can leave asap. Shocking service

• 
  JC (@cageldn) reported 31 minutes ago

  any chance of some ******* signal @O2

• 
  Conjured Undead 🧟‍♂️ (@conjuredundead) reported 32 minutes ago

  @O2 @dayvales Dave’s problem, o2, is your SHITE network coverage.

• 
  Chris Beale (@bealec1988) reported 33 minutes ago

  @jackreeduk @EnglandRugby @O2 He scored 4 tries the other day. Granted it was against Bristol so it doesn’t count but still. He’s only 5 points behind Feyi-Waboso who’s also had injury problems. I suspect his time will come once Borthwick is gone.