1. Home
  2. Companies
  3. O2
  4. Sutton Coldfield
O2

O2 outages and service status in Sutton Coldfield, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Sutton Coldfield, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received May 24, 5:04 PM GMT+1.
  • 50% Internet (50%)
  • 25% Phone (25%)
  • 13% Total Blackout (13%)
  • 13% Wi-fi (13%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sutton Coldfield, England

The most recent O2 outage reports came from the following cities: Walsall, Tamworth, Birmingham, Tipton, and Oldbury.

CityProblem TypeReport Time
Walsall Phone 2 days ago
Tamworth Phone 4 days ago
Birmingham Total Blackout 7 days ago
Birmingham Internet 9 days ago
Tipton Internet 12 days ago
Birmingham Internet 13 days ago

Nearby cities with recent reports

Walsall

1 recent signals

2 days ago
Tamworth

1 recent signals

4 days ago
Birmingham

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • Paul_Reviews
    Paul Moore (@Paul_Reviews) reported from Cannock Chase, England

    @chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @O2 Priority down!!!!!

  • steve8454
    steve beard (@steve8454) reported from Birmingham, England

    @O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!

  • VikkiJayne80
    Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @o2 Got full 4g signal back.

  • ChrisSammons_
    Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

  • hijabiexplorer
    Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported from Birmingham, England

    Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

  • SnapperSandwell
    SandwellSnapper (@SnapperSandwell) reported from West Bromwich, England

    @O2 Why when I click on the priority app for tickets, does it then not allow me to buy priority tickets on Ticketmaster? Why is it not working, it used to.

  • ReissOmari
    Gordé 🥚 (@ReissOmari) reported from Birmingham, England

    I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

  • MarkCook3rgj
    Mark cook (@MarkCook3rgj) reported from Tamworth District, England

    Absolutely poor service in Skegness this weekend @O2

  • steve8454
    steve beard (@steve8454) reported from Birmingham, England

    @O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

  • steve8454
    steve beard (@steve8454) reported from Birmingham, England

    @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

  • John10649040
    John (@John10649040) reported from Birmingham, England

    @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

  • AshScrivens
    Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

  • c_booth1990
    Chris Booth (@c_booth1990) reported from Walsall Wood, England

    @O2 please can you get the signal sorted in The Walsall area West Midlands the signal is horrendous keeps dropping out! Thanks

  • berniebaps101
    ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported from Birmingham, England

    @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

  • miss_peace16
    Miss Peace (@miss_peace16) reported from Birmingham, England

    @O2 disgusting service o2 that an email from a week ago STILL has not been acknowledged.

  • Brumdad30
    Rudi Feix (@Brumdad30) reported from Birmingham, England

    @O2 will someone please help me!!! Bloody useless o2

  • Cheadle
    Hooty McOwlface (@Cheadle) reported from Birmingham, England

    @whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves

  • Dedicated_Mole
    Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England

    @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • cageldn
    JC (@cageldn) reported

    any chance of some ******* signal @O2

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @1903bw @O2 They can't, they've been told about it *checks date 5 months ago. They broke it and don't know how to fix it, I have complaint reference numbers but worthless unless they actually fix their customer account portal Can't wait to be shot of them

  • 95Humaad
    95 kid (@95Humaad) reported

    Can't wait to get out of this @O2 contract. The signal is **** and it don't even work at all in one town

  • keyonceuh
    KEEK$ (@keyonceuh) reported

    @beyallnight @TheO2 @O2 are you stupid

  • cryptoesim
    CryptoeSIM.io (@cryptoesim) reported

    @ungodlywheesa @O2 That's a bummer! What phone are you using? Most phones from 2020+ support eSIMs. If yours doesn't, it might be time for an upgrade — your future traveling self will thank you.

  • Nicolef1Penney
    Nicole Penney (@Nicolef1Penney) reported

    @O2 I have never been so shocked at a multi million pound company. 6 hours (between live chat and a phone call) my husband spent yesterday trying to upgrade our 4 phones. However although the credit check passed your “business policy” won’t allow more than 2 to be upgraded …

  • parkendgoodison
    ParkEnd Now Block002 (@parkendgoodison) reported

    @ad_moran4 @EE @O2 O2 is ****

  • larrythehook
    Riemenschneider’s Horse (@larrythehook) reported

    @O2 My number ported over yesterday and I’ve topped up by £20 but I cannot link my o2 account to my number so I cannot choose the bundle I need. I’m on a £10 rolling plan so I’m just getting charged for data. Customer services can’t help and o2 store can’t help. Absolute shambles 😡

  • bigbadtechie
    Stevietech (@bigbadtechie) reported

    @O2 why do I have a debt collection company contacting me about your billing error you said you fixed months ago? You’ve even managed to get it show as a bad debt on my credit record! You sent me a letter apologising for your screw up! Now I get debt collectors and bad credit!

  • Ginny1000
    G (@Ginny1000) reported

    @O2 I need to speak to support. I have no network (so cannot call) and cannot access the app. Help pls!