O2 outages and service status in Sutton Coldfield, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Sutton Coldfield, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received May 24, 5:04 PM GMT+1.
- Internet (50%)
- Phone (25%)
- Total Blackout (13%)
- Wi-fi (13%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sutton Coldfield, England
The most recent O2 outage reports came from the following cities: Walsall, Tamworth, Birmingham, Tipton, and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall
|
Phone | 2 days ago |
|
Tamworth
|
Phone | 4 days ago |
|
Birmingham
|
Total Blackout | 6 days ago |
|
Birmingham
|
Internet | 9 days ago |
|
Tipton
|
Internet | 11 days ago |
|
Birmingham
|
Internet | 13 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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O2 Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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John (@John10649040) reported from Birmingham, England@O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !
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The McFugget (@Paul1366) reported from Tamworth District, England@O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.
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Jackie (@UKHarvick_Fan) reported from Birmingham, England@O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
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Roger Leitch (@notdodgy) reported from Solihull, England@o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.
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Gordé 🥚 (@ReissOmari) reported from Birmingham, EnglandI’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??
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Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England@O2 Any update on the phone signal, when its likely to be back on.
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...
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Dean but festive (@DeanMSimons) reported from Birmingham, Englandhey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 working like clockwork? It goes faulty every week. "O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.
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Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England@o2 Got full 4g signal back.
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#boredinafactoryupddated (@GedNeilAlex) reported from Walsall Wood, EnglandWell done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
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James Burton (@James_Burton04) reported from Tamworth District, EnglandLoosing the will to live with @O2 and the appalling lack of customer service!! Nearly 4 weeks and still no refund received!!
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RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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paul woolley (@macwool) reported from Brownhills, England@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.
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Elliott Brown (@ellrbrown) reported from Birmingham, England@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
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Matthew Sparks (@matthew_74) reported from West Bromwich, England@O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.
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Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, EnglandRemember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ally connor (@1980Ally1603) reported@O2 still no service after 3 days… call after call with no resolution. Really poor
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Riemenschneider’s Horse (@larrythehook) reported@O2 I’ve had to rejoin EE. Number porting as we speak. O2 customer service an absolute embarrassment. Cost me £20 + having to drive 40 mins each way to nearest O2 store to be told nothing could be done to help me. I will be posting on a daily basis to AVOID O2 until I get refunded 👎
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MozzaEV (@mozzaev) reportedUsed @o2 satellite up at @Beamish_Museum and was able to send and recieve texts and also whatsapps... No signal on EE so relied on o2... well done.. (this was on a iPhone 17 Pro Max)
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🖤🧡🐝TeslaDeb🐝💚🤍💜🦕🦖 (@MsDebbieHolt) reported@O2 Hi. I am desperately trying to speak to somebody about my account but am being bounced between the app and the website. I can't get through to anybody on the phone either and I have been trying since Wednesday. Can you help please?
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⭐️ Lisa ⭐️ (@tokentemptressX) reported@O2 I’ve had fraud on my account for months have called multiple times everytime told fraud have handled it. However today I see two missed payments on my credit file - I’m not even a customer!! No response from the credit file team, tired of repeating myself. I left you in Nov!
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Mandy Griffin ⚒️🇬🇧🐩🐩🐈 (@Mandygriffin) reported@O2 weeks of dropped calls, poor data and your 5 days fix a week ago is now 5 June. Not good enough
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Cheryl Peacock (@chezzall) reported@O2 hello could i have some help please
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Harry Collins (@HarryCollins9) reported@O2 I’ve had no signal/data for days. Looks like a common problem?
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CryptoeSIM.io (@cryptoesim) reported@ungodlywheesa @O2 Oh no! What phone are you using? Most phones from 2019+ support eSIMs — even some budget ones. Drop your model and we'll check for you!
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MS (@jennslcfc94) reported@O2 my data has not worked for 2 days and I don’t know why. Your app never works. I’ve turned it all off and on and you asked me to DM but you have not helped in any way. Why has my 4G not been working!!????