O2 outages and service status in Sutton Coldfield, England

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton Coldfield, England

The most recent O2 outage reports came from the following cities: Tipton, Birmingham, Oldbury, and Lichfield.

City	Problem Type	Report Time
Tipton	Internet	2 days ago
Birmingham	Internet	4 days ago
Birmingham	Wi-fi	4 days ago
Oldbury	Internet	15 days ago
Birmingham	Total Blackout	23 days ago
Oldbury	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  Jackie (@UKHarvick_Fan) reported 5 minutes ago from Birmingham, England

  @O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!

• 
  Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported 8 minutes ago from Birmingham, England

  Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

• 
  richard (@auspices) reported 12 minutes ago from Birmingham, England

  anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage

• 
  Tina-Louise Boyce (@LittleMissCosta) reported 14 minutes ago from Solihull, England

  @O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..

• 
  John (@John10649040) reported 17 minutes ago from Birmingham, England

  @O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !

• 
  Dean but festive (@DeanMSimons) reported 21 minutes ago from Birmingham, England

  hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?

• 
  John mangan (@johnemangan1) reported 22 minutes ago from Atherstone, England

  @O2 good afternoon, frustration is too much , can you update me on why I cannot make a simple call without it dropping off more than once driving from work in CV9 to B31 down major roads A5 and M42

• 
  Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported 24 minutes ago from Cannock Chase, England

  @O2 Any update on the phone signal, when its likely to be back on.

• 
  Carpy Villan™️ (@PeteVillan1981) reported 24 minutes ago from Wednesfield, England

  @gazswain @O2 O2 🤝 Virgin - dog **** mobile networks

• 
  Tina-Louise Boyce (@LittleMissCosta) reported 29 minutes ago from Solihull, England

  @O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..

• 
  Roger Leitch (@notdodgy) reported 31 minutes ago from Solihull, England

  @O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.

• 
  Gordé 🦩 (@ReissOmari) reported 36 minutes ago from Birmingham, England

  @O2 Hi, please could you help me with a online store order?

• 
  Gordé 🥚 (@ReissOmari) reported 37 minutes ago from Birmingham, England

  I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

• 
  George Kafetzis (@Georgekafetzis) reported 43 minutes ago from Birmingham, England

  The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.

• 
  Andrew Horton (@Villandrew) reported 49 minutes ago from Solihull, England

  @villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .

• 
  Jake Box (@JakeBox7) reported 53 minutes ago from Walsall Wood, England

  Swear no matter what town/city I go I get no ******* signal on 02 @O2

• 
  PongoVilla (@PongoVilla) reported 56 minutes ago from Birmingham, England

  Why has #o2 gone crap since they merged with #Virgin time to move @o2

• 
  Paul Moore (@Paul_Reviews) reported 57 minutes ago from Cannock Chase, England

  @chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.

• 
  Roger Leitch (@notdodgy) reported 58 minutes ago from Solihull, England

  @o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...

• 
  Chris Sammons (@ChrisSammons_) reported 59 minutes ago from Birmingham, England

  @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  By The Face (@BY_THE_FACE_BCN) reported 5 minutes ago

  @O2 so sorry, I'm a Spanish customer...anyway, it is already solved. THANK YOU!!

• 
  Mark (@CariadFfisio) reported 8 minutes ago

  I am not getting anywhere with your customer service reps . Is there anyone I can talk to with some common sense, please? @O2

• 
  Hayley Laura (@LilHay) reported 9 minutes ago

  Stay away from @O2 prevented me from using my phone and data for a week. Done **** all to fix it and two replies in a week. Time to report them

• 
  Hayley Laura (@LilHay) reported 11 minutes ago

  Entering 4th day or waiting for @O2 to sort the urgent issue I have. Their unhelpful team message me at 7pm last night asking for the code so they can access my account…… the code was sent to them 9AM yday morning. Sums them up. Useless and a disgrace

• 
  Autumn Powell (@AutumnPowell21) reported 15 minutes ago

  Since getting my new phone I'm getting untold spam calls! @O2 please help

• 
  Niamh Skinner (@niamhskinner) reported 15 minutes ago

  @O2 hi O2! Is there any sort of time scale on O2 satellite being available for iPhones? Very bored of my O2 signal failing regularly, but enjoy the O2 benefits so looking at getting a back up eSIM for when signal is patchy. But if satellite will be available very soon I’ll wait

• 
  ally connor (@1980Ally1603) reported 15 minutes ago

  @O2 still no service after 3 days… call after call with no resolution. Really poor

• 
  Hayley Laura (@LilHay) reported 22 minutes ago

  @O2 @Lasso_Solutions GET THE SITUATION SORTED RIGHT NOW BEFORE I REPORT U TO TRADING STANDARDS. SIX DAYS NOW. U got MANOR PROBLEMS COMING YOUR WAY

• 
  L🍒 (@xlilyyrobinson) reported 24 minutes ago

  @O2 Hi. Thank you for your response. I will message again but have already messaged multiple times this week. I really do not appreciate a complaint handler implying I was dishonest yesterday. That has really upset me. I will message with more information.

• 
  TopBoy Gooner (@Philysmok) reported 26 minutes ago

  @O2 i need this issue resolved im not paying £40 for bolt ons im not even going to use. That is the amount for my whole months bill including the iPhone. You need to sort out your App and let people make direct complaints