O2 Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Sutton Coldfield, England

The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Lichfield, Walsall, West Bromwich, Dudley, and Sheldon.

City	Problem Type	Report Time
Oldbury	Internet	1 day ago
Birmingham	Phone	3 days ago
Birmingham	Internet	7 days ago
Birmingham	Internet	13 days ago
Lichfield	Internet	13 days ago
Birmingham	Internet	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported 56 seconds ago from Cannock Chase, England

  @O2 Any update on the phone signal, when its likely to be back on.

• 
  Joy nayyar (@Joynayyar) reported 4 minutes ago from Coleshill, England

  @O2 outgoing and incoming call issues all over westmidlands.

• 
  Dad (@RampziieTweets) reported 4 minutes ago from Walsall Wood, England

  @TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable

• 
  Tina-Louise Boyce (@LittleMissCosta) reported 5 minutes ago from Solihull, England

  @O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..

• 
  Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported 6 minutes ago from Cannock Chase, England

  @O2 Do you know when the issue maybe sorted by?????

• 
  Conor (@conorcole) reported 8 minutes ago from Birmingham, England

  @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

• 
  Tina-Louise Boyce (@LittleMissCosta) reported 9 minutes ago from Solihull, England

  @O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..

• 
  Sophie Drake (@SophieMDrake) reported 9 minutes ago from Birmingham, England

  @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

• 
  #boredinafactoryupddated (@GedNeilAlex) reported 11 minutes ago from Walsall Wood, England

  Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!

• 
  Andrew Horton (@Villandrew) reported 13 minutes ago from Solihull, England

  @villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .

• 
  Alison Hadley 🛵 (@devilwoman1975) reported 14 minutes ago from Walsall Wood, England

  @O2 losing signal on walsall area

• 
  paul woolley (@macwool) reported 15 minutes ago from Brownhills, England

  @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

• 
  Amy Bradwell (@amy_bradwell) reported 19 minutes ago from Birmingham, England

  @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

• 
  Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported 26 minutes ago from Burntwood, England

  @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

• 
  ... (@ASWM1990) reported 27 minutes ago from Walsall Wood, England

  @O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!

• 
  Emma Casey (@EmmaJCasey) reported 30 minutes ago from Birmingham, England

  Is @O2 down at the moment?

• 
  Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported 32 minutes ago from Cannock Chase, England

  @o2 Got full 4g signal back.

• 
  Samantha Thompson (@crazysamsam) reported 40 minutes ago from Walsall Wood, England

  Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

• 
  Elliott Brown (@ellrbrown) reported 43 minutes ago from Birmingham, England

  @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

• 
  emma saunders (@emmajsaunders) reported 53 minutes ago from Solihull, England

  @O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amelia (@helloitsamelia) reported 5 minutes ago

  @O2 what on earth is going wrong with your signal lately 😢

• 
  chris fear (@bluegaschris) reported 5 minutes ago

  @O2 @TheO2 I will be excited when you sort all my problems out #o2joke

• 
  Amy Buey (@amy_buey) reported 6 minutes ago

  @kendie @O2 Oh they had better take it seriously, honestly I've never been so humiliated 😥 Glad you're back up and running again but if it happens again then just try taking the sim out and putting it back again. I won't be staying with @O2 once my contract is up now though!

• 
  Liam Clarke (@Clarkey_57) reported 6 minutes ago

  @O2 Can you explain signal issues in norwich area? When ever I’m on a call in my house nobody can hear a word I’m saying!! Been like it for at least a month now for me and any other O2 customers who visit my house. Neighbour experiencing same problem. Massively frustrating!

• 
  FPL Jazz (@FPLJazz01) reported 8 minutes ago

  @amandalouise_ @O2 Same crap they told me this morning! Apparently the porting doesn’t work over the weekend either, so was told it may be Monday or Tuesday. I Don’t believe anything they say! Best of luck!

• 
  Mallowgroove (@mallowgroove) reported 18 minutes ago

  @O2 hi, I've sent you a DM about my data could someone help me please 🥺

• 
  DazMCR (@dazM33) reported 20 minutes ago

  @Fools_everywher @O2 Do you actually get a 5G signal lol, looked on coverage maps for O2 and they are way behind everyone else, just blobs of coverage

• 
  He-responsible🌏💦 (@Alonika4) reported 20 minutes ago

  Dear @O2 , the network here in Bristol has been non-existent for almost 3 days now. Thank God for wifi. What is happening please??

• 
  Kendie (@kendie) reported 24 minutes ago

  @O2 my phone is saying "Emergency Calls Only" and when I try make a call it says "not registered on network" ? Why is that, I'm on a contract and I have not requested to cancel ? Is there a problem with the network ?

• 
  Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported 28 minutes ago

  @O2 fail yet again - poor customer service and **** attitudes - mite as well get the spectrum out to use internet