O2

O2 Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sutton Coldfield, City and Borough of Birmingham, England 03/20/2026 22:45

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England

The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, West Bromwich, Oldbury, Dudley and Sheldon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomWalsall Phone
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWolverhampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @three public shamed @o2 for being down. Pot Kettle..

  • Brumdad30 Rudi Feix (@Brumdad30) reported from Birmingham, England

    @O2 will someone please help me!!! Bloody useless o2

  • JakeBox7 Jake Box (@JakeBox7) reported from Walsall Wood, England

    Swear no matter what town/city I go I get no ******* signal on 02 @O2

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

  • Ieeshhhk ieesh (@Ieeshhhk) reported from Birmingham, England

    @O2 what’s with the dodgey service today 🙄

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

  • ChrisSammons_ Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

  • kazpeza karen (@kazpeza) reported from Wednesfield, England

    @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

  • Paul1366 The McFugget (@Paul1366) reported from Tamworth District, England

    @O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.

  • Jeanybabesb j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

  • ChrisSammons_ Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LaurenMoore123 Lauren Moore (@LaurenMoore123) reported

    @O2 My sim was blocked because my phone was stolen. I then got my phone back and I still don’t have data or signal despite being told by 7 different o2 members of staff that it was fixed.

  • Stevenaddy121 Steven addy (@Stevenaddy121) reported

    @O2 I can't get mobile data as no connection,tried turning phone off and on,and reset the device still not working,only internet I get is through WiFi at home?

  • GrazzaD Graz🇪🇺💙🏳️‍🌈🇺🇦 #FBPE #Woke #Resist #Rejoiner (@GrazzaD) reported

    @o2 Hi! I love the Priority freebies, they're the best on any network and I appreciate EU roaming. But your network for data is really, really bad. Bath in particular is just awful. Full bars 4G and no internet in many areas. Please can something be done.

  • saewithjanaally jana (@saewithjanaally) reported

    @O2 hi, every time I try to access my voicemail the call drops… help!!!

  • amandachetin Amanda Cetin (@amandachetin) reported

    @O2 @GoodThingsFdn @virginmedia I ordered a SIM and am being billed already despite not having received it! Cust service cut me off after saying they were 'too busy' to call me back with a resolution (had been on the call 30 mins!). Chat agent marginally more helpful but I still don't know when I'll get my SIM!

  • ra2hnl Rui A (@ra2hnl) reported

    @O2 data services while roaming are bad again… What’s the point of free roaming as a selling point if then it doesn’t work. Both numbers, both phones, not a network signal issue. Sent you a DM yesterday but no luck. #belowexpectations

  • neilcant2 Neil Cant (@neilcant2) reported

    Hi @o2 been a customer of yours for years. Have a new phone and contract and trying to get my existing O2 ported over is a nightmare. Over a week and your customer services are pretty poor to say the least, on the phone for over an hour and cut me off multiple times.

  • GrohlBeGood C (@GrohlBeGood) reported

    @02vicwarehouse your automatic response said you’d respond within 14 days. Tomorrow it’ll be 6 weeks since I first emailed you. I’ve been to several Manc 02 venues and I’ve never had such an awful experience as I had seeing Paolo. #victoriawarehouse @O2

  • lauramcgowan1 Laura McGowan (@lauramcgowan1) reported

    @O2 another priority fail. Errors claiming greggs reward and now says voucher used.

  • amandachetin Amanda Cetin (@amandachetin) reported

    @O2 I'm a new customer. Very unimpressed with customer service today. 30 mins on a call, only to get cut off by a guy who was 'too busy' to call me back. Now on a chat and STILL not got my issue resolved. My SIM has not arrived - surely a simple issue to help with?