O2 Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent O2 outage reports came from the following cities: Wolverhampton, West Bromwich, Walsall, Birmingham, Oldbury, Dudley, Sheldon and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Internet | |
| West Bromwich |
Phone | |
| Walsall |
Phone | |
| Birmingham |
||
| Oldbury |
Phone | |
| Dudley |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@O2 your customer service has gone extremely S**T
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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RICARDO WILLIAMS
(@iamRicardoW) reported
from
Birmingham, England
@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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Jake Box
(@JakeBox7) reported
from
Walsall Wood, England
Swear no matter what town/city I go I get no ******* signal on 02 @O2
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Stuart Collett
(@StuartCollett) reported
from
Walsall Wood, England
So far today: @NOWTV failed our change from @bt_uk yesterday so no broadband. @O2 signal is poor so phones are no use & our @FreeviewTV signal is terrible. So no internet, data, @NOWTV, or @FreeviewTV. Oh, and a child needs to revise online for exams on Monday. Fantastic.
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✨Becky Higgins✨
(@ppmbecky) reported
from
Walsall Wood, England
@O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @three public shamed @o2 for being down. Pot Kettle..
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Boris Worrall
(@BorisJWorrall) reported
from
Walsall Wood, England
Great customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.
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The McFugget
(@Paul1366) reported
from
Tamworth District, England
@O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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HH
(@harryharrad) reported
from
Birmingham, England
@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!
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ieesh
(@Ieeshhhk) reported
from
Birmingham, England
@O2 what’s with the dodgey service today 🙄
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Tariq Khan
(@TeeKhan84) reported
from
Birmingham, England
Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
@jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!
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Gavin Wallace
(@gav_wallace1) reported
from
Wednesfield, England
2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest
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Mark cook
(@MarkCook3rgj) reported
from
Tamworth District, England
Absolutely poor service in Skegness this weekend @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Fay Kittle
(@FayMondo86) reported
@O2 absolutely disgusting customer service!!! Customer service adviser on live chat is so patronising. I spoke to a customer service adviser as my son kept going over my useage and added a spending cap.... Now this isnt included!!! Cannot wait for my contract to be over!!
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Russ Black
(@RussBlack85) reported
@RevRichardColes @O2 Back in 2003 they charged me twice for a large bill (phoning my now wife, then girlfriend from Tenerife)! I was panicked about my credit score taking a hit so paid it twice and hoped to get my money back. I never did. Almost 20 years on I’m still rather bitter about it.
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ALCHETEX
(@alchetex) reported
@O2 I am getting nuisance calls from you overseas sales centre saying that you have given my number to them for promotions? I will be filing a complaint against @O2 to the @ICOnews as this is a breech of the #dataprotection act and a gross violation of #GDPR
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Denise and Sminkton 🌻🍷🧁🐈🐌🐾💕
(@fabrette66) reported
@RevRichardColes @O2 Nope. Left O2 about twenty years ago. Never again Richard. Never!! 😱
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Lucy Drennan
(@LucyJDrennan) reported
@O2 I just got hung up on after 53 mins and 3 advisors struggling to help put through my refund... any advice how to get help? Can't log in online..
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Joanne Gray
(@joeylk71) reported
@RevRichardColes @O2 Use their online chat service on the website - it's the nearest you'll get.
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Oldsherlockgold 💙
(@oldsherlockgold) reported
@RevRichardColes @O2 Write a ‘Letter’ addressed to the CEO by name which you can find online. Mark it Private and Confidential. Someone from ‘ the CEO’s office’ - just an upgraded complaints team - will call you and actually try to help
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Steven1963Vincent
(@Steven63Vincent) reported
@RevRichardColes @O2 If you cancel the Direct Debit they'll be in touch quicker than a tramp onto a dropped kebab!
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SeaSpaniel
(@SeaSpaniel) reported
@RevRichardColes @O2 Their social media team should be in touch with you who should be able to help.
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Christine Williams
(@Christi62873836) reported
@RevRichardColes @O2 Richard they are all as bad. I needed to talk to Virgin and after going through some automated voice messages they decided they couldn't help any more and cut me off. A I? NIL POINT. Oh, wrong show.