O2

O2 Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sutton Coldfield, City and Borough of Birmingham, England 03/07/2026 04:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England

The most recent O2 outage reports came from the following cities: Wolverhampton, West Bromwich, Walsall, Birmingham, Oldbury, Dudley, Sheldon and Tipton.

Loading map, please wait...
City Problem Type Report Time
United KingdomWolverhampton Internet
United KingdomWest Bromwich Phone
United KingdomWalsall Phone
United KingdomBirmingham E-mail
United KingdomOldbury Phone
United KingdomDudley Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • LittleMissCosta Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England

    @O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..

  • goingabitgrey John McKeon (@goingabitgrey) reported from Birmingham, England

    @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

  • Dedicated_Mole Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England

    @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

  • RampziieTweets Dad (@RampziieTweets) reported from Walsall Wood, England

    @TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable

  • MrTegSingh Teg Singh (@MrTegSingh) reported from Wolverhampton, England

    @O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone

  • ASWM1990 ... (@ASWM1990) reported from Walsall Wood, England

    @O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

  • adam0604 Adam Waterhouse (@adam0604) reported from Halesowen, England

    Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

  • SophieMDrake Sophie Drake (@SophieMDrake) reported from Birmingham, England

    @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

  • MrTegSingh Teg Singh (@MrTegSingh) reported from Wolverhampton, England

    @wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

  • emmajsaunders emma saunders (@emmajsaunders) reported from Solihull, England

    @O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years

  • amy_bradwell Amy Bradwell (@amy_bradwell) reported from Birmingham, England

    @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

  • LittleMissCosta Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England

    @O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

  • ellenkenty ellen (@ellenkenty) reported from Lichfield, England

    @O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???

  • Lysander_16 Lysander 🦆 (@Lysander_16) reported from Wednesfield, England

    Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • auspices richard (@auspices) reported

    @idlewildgirl @O2 O2 sucks badways, moved our corporate account from Vodafone and I can’t even refresh a webpage on ‘5G’ in a city centre

  • ehu Hugh 🐝 (@ehu) reported

    Have made the fatal mistake of porting across my number to @O2 No mobile service since yesterday and all i get is apologies, as if they were personally responsible for the death of Princess Diana My experience of porting is it results in a loss of service for minutes, not days

  • RussLock Russ Lock (@RussLock) reported

    @O2 After trying all day yesterday and yesterday evening and I was 400th in the queue at 10am when the priority website and app crashed, I could only get on today to see that O2 priority are all sold out. Utter crap. And then you have the cheek to wish people “good luck”

  • cliveblox Clive Bloxham (@cliveblox) reported

    @clairepreesty @O2 Had exactly the same issue.

  • notch_32 Neil (@notch_32) reported

    @O2 are you currently having system issues or is it a case of agents not wanting to take calls?

  • SamSummersScott Samantha Scott 👩🏼‍🎓 (@SamSummersScott) reported

    @O2 @Bielsaball_1 It’s not about being successful though is it O2. No real customers could get on the app as it was down, yet you sold all tickets. Needs an investigation. Would be interesting to see where they all went, as something is not adding up here.

  • duplicated2210 alex mcdonald (@duplicated2210) reported

    @Jammers1306 @O2 Another who was too lazy to check or u just a bandwagon jumper???? Gigs and tours were doing the sales and ud be directed there from 02 BUT if ud big boy pants on u could Google help and not spend time crying on twitter......

  • sonyakkyi Bird person (@sonyakkyi) reported

    @ryanspiros1981 @O2 Stupid app get glitching and ended up charging me for two tickets! I wish they’d get something right

  • laura_lav Laura Lav (@laura_lav) reported

    @O2 have to say you have dealt with this Peter Kay charade pathetically!!!! How could you sell out when nobody could get in the app, now the app STILL isn’t working.. O2 is ****. Time to move on I think. Maybe go to virgin, since they get the o2 customer perks anyway 🙄🙄🙄

  • GothMedicine fat guy who can't talk properly. (@GothMedicine) reported

    @idlewildgirl @O2 I've not got no signal on EE... Maybe its aliens?