O2 outages and service status in Sutton Coldfield, England

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton Coldfield, England

The most recent O2 outage reports came from the following cities: Burntwood, and Birmingham.

City	Problem Type	Report Time
Burntwood	Internet	3 days ago
Birmingham	Internet	6 days ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  ✨Becky Higgins✨ (@ppmbecky) reported 2 minutes ago from Walsall Wood, England

  @O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem

• 
  Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported 5 minutes ago from Birmingham, England

  @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

• 
  Steve Jones (@StevoJones1984) reported 6 minutes ago from West Bromwich, England

  I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

• 
  Gordé 🥚 (@ReissOmari) reported 8 minutes ago from Birmingham, England

  I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

• 
  emma saunders (@emmajsaunders) reported 11 minutes ago from Solihull, England

  @O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years

• 
  PongoVilla (@PongoVilla) reported 16 minutes ago from Birmingham, England

  Why has #o2 gone crap since they merged with #Virgin time to move @o2

• 
  Roger Leitch (@notdodgy) reported 16 minutes ago from Solihull, England

  @o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...

• 
  Jackie (@UKHarvick_Fan) reported 19 minutes ago from Birmingham, England

  @O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!

• 
  Matthew Sparks (@matthew_74) reported 24 minutes ago from West Bromwich, England

  @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

• 
  Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported 24 minutes ago from Cannock Chase, England

  @O2 Any update on the phone signal, when its likely to be back on.

• 
  Evan Davis (@EvanD) reported 25 minutes ago from Solihull, England

  @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

• 
  j7b7 (@Jeanybabesb) reported 28 minutes ago from Walsall Wood, England

  Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

• 
  Roger Leitch (@notdodgy) reported 30 minutes ago from Solihull, England

  @O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

• 
  ... (@ASWM1990) reported 34 minutes ago from Walsall Wood, England

  @O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!

• 
  Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported 38 minutes ago from Burntwood, England

  @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

• 
  Griff™ in NYC 🗽 (@GriffPlays) reported 46 minutes ago from Birmingham, England

  @O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 48 minutes ago from Birmingham, England

  @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

• 
  Ash❗️ (@A_J_92) reported 57 minutes ago from Birmingham, England

  The only reason I would be an @O2 customer

• 
  Roger Leitch (@notdodgy) reported 59 minutes ago from Solihull, England

  @O2 working like clockwork? It goes faulty every week. "O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

• 
  Adam Waterhouse (@adam0604) reported 60 minutes ago from Halesowen, England

  Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Blaze 3D (@Weezyblaze77) reported 7 minutes ago

  @O2 It's been over a month since my number was compromised and my account closed. I've received conflicting information from different teams and still have no resolution. This number is linked to all my essential services. I deserve answers. @OmbudServices @CommsOmbudsman

• 
  Kerri (@Kez_FAAFO) reported 9 minutes ago

  @O2 my phon3 has been saying emergency calls only for the last 2 days ! I've reset the handset multiple times & taken the sim card out its still not working! I put the sim in my partners phone & it said the same thing, its a pay as you go sim card it has no credit. Never had this

• 
  steve woolhouse (@stevewoolhouse9) reported 9 minutes ago

  @O2 yet again shocking service. Why do we bother to pay our bills. The customer service is just shocking and my phone is yet again dropping out as their are issues

• 
  Joyboy 🌞 (@hxlds) reported 9 minutes ago

  @O2 @TheO2 your speakers work just fine, please turn it down a bit! Didn’t come to a concert to leave deaf

• 
  Lewny (@Lewnytune) reported 11 minutes ago

  @O2 I have done all of those steps. Once again this week the signal just keeps dropping. Everyone I know on O2 in the area is having same issue

• 
  Blaze 3D (@Weezyblaze77) reported 12 minutes ago

  @O2 @O2 It's been over a month since my number was compromised and my account closed. I've received conflicting information from different teams and still have no resolution. This number is linked to all my essential services. I deserve answers @CommasOmbudsman

• 
  Matt Glossop 🦉💙 (@Jinja_Owl) reported 15 minutes ago

  @O2 do you actually have any humans working for you. Trying to query a bill amount and going round in circles. Help???

• 
  Mike (@MiKe1983_) reported 17 minutes ago

  @O2 I am trying to pay an outstanding balance, passed security etc and got through to someone who said I couldnt pay the balance as the account wasnt in my name. We have tried online and the app and website both lead us down the same path caught in an authorisation loop.....

• 
  Craig Turnbull (@pooliemadone84) reported 17 minutes ago

  @O2 why is it no matter where I am in the uk there’s always a problem with streaming or phone signal! You’re supposed to be the best coverage out there but it’s a daily occurrence

• 
  beijinggail (@sargeant_gail) reported 19 minutes ago

  @O2 Well you’ve taken 8 hrs to respond to this - absolutely appalling customer service!!!