O2 outages and service status in Sutton Coldfield, England

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton Coldfield, England

The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Tamworth, Tipton, and Oldbury.

City	Problem Type	Report Time
Birmingham	Internet	3 days ago
Walsall	Phone	7 days ago
Tamworth	Phone	9 days ago
Birmingham	Total Blackout	11 days ago
Birmingham	Internet	14 days ago
Tipton	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  Chris Sammons (@ChrisSammons_) reported 4 minutes ago from Birmingham, England

  @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

• 
  Gordé (@ReissOmari) reported 9 minutes ago from Birmingham, England

  @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

• 
  Chris Sammons (@ChrisSammons_) reported 9 minutes ago from Birmingham, England

  @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

• 
  j7b7 (@Jeanybabesb) reported 9 minutes ago from Walsall Wood, England

  Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

• 
  Mark cook (@MarkCook3rgj) reported 15 minutes ago from Tamworth District, England

  Absolutely poor service in Skegness this weekend @O2

• 
  Roger Leitch (@notdodgy) reported 19 minutes ago from Solihull, England

  @O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!

• 
  Ash❗️ (@A_J_92) reported 21 minutes ago from Birmingham, England

  @jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!

• 
  Andrew Horton (@Villandrew) reported 25 minutes ago from Solihull, England

  @villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .

• 
  Ashley Robert Scrivens (@AshScrivens) reported 26 minutes ago from Birmingham, England

  Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

• 
  Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported 33 minutes ago from Cannock Chase, England

  @O2 Any update on the phone signal, when its likely to be back on.

• 
  Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported 34 minutes ago from Cannock Chase, England

  @O2 Do you know when the issue maybe sorted by?????

• 
  George Kafetzis (@Georgekafetzis) reported 35 minutes ago from Birmingham, England

  @O2 your customer service has gone extremely S**T

• 
  Roger Leitch (@notdodgy) reported 46 minutes ago from Solihull, England

  @O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.

• 
  batgirl (@amanmarway) reported 49 minutes ago from West Bromwich, England

  @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

• 
  The McFugget (@Paul1366) reported 50 minutes ago from Tamworth District, England

  @O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 55 minutes ago from Birmingham, England

  @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

• 
  Suki Randhawa (@sukirandhawa4x4) reported 55 minutes ago from Walsall Wood, England

  @O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.

• 
  richard (@auspices) reported 56 minutes ago from Birmingham, England

  anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage

• 
  Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported 59 minutes ago from Birmingham, England

  Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

• 
  Tariq Khan (@TeeKhan84) reported 59 minutes ago from Birmingham, England

  Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David charnock (@david4charnock) reported 5 minutes ago

  @ad_moran4 @EE @O2 Yeah but o2 signal and coverage is absolutley shocking

• 
  Riemenschneider’s Horse (@larrythehook) reported 6 minutes ago

  @O2 My number ported over yesterday and I’ve topped up by £20 but I cannot link my o2 account to my number so I cannot choose the bundle I need. I’m on a £10 rolling plan so I’m just getting charged for data. Customer services can’t help and o2 store can’t help. Absolute shambles 😡

• 
  Charlotte (@CharlotteW_R) reported 9 minutes ago

  @O2 how can I challenge that the network coverage in our area has declined considerably to the point every room in our house previously had signal & now we struggle to find any! Missing urgent calls😢 Neighbours across village saying the same thing #networkproblems #nosignal

• 
  Shana Hendry (@Happyengland79) reported 12 minutes ago

  @tehscreener @O2 Make a complaint and they have no choice but to refund you. I've got £50 coming from Jan-April. I'll be putting in another at the end of this month too. Because they never processed the refund until I got hold of them the ombudsman will deal with the now!

• 
  mark callow (@markcallow10) reported 13 minutes ago

  @ad_moran4 @O2 I’m have 10 Contract phones with o2 the signal has literally disappeared it’s shocking. Do not sign up they are a nightmare. I can honestly say if not under WiFi it’s about 30/35 % coverage

• 
  Linda Rogers (@tankie76) reported 16 minutes ago

  @ad_moran4 @EE @O2 Please look at which provider offers the best coverage, I moved from o2 as their coverage was so poor. EE is much better! I’m now sim only and pay £30 a month with EE for unlimited data, calls and texts etc.

• 
  𝐀𝐃𝐙 (@ad_moran4) reported 18 minutes ago

  @swchamp89 @O2 SWC thank you for your comment and your advice I appreciate it a lot and I’m really shocked to hear that to be honest and I hate trying to communicate through customer services at the best of time.

• 
  Steve Rollins (@steverollins) reported 18 minutes ago

  @O2 shocking service from your sales team. Want to move my 4 lines to you, spoke to someone last night who offered me a deal but couldn’t process it due to a system issue. Asked me to call back today, now being told I can only order 1 line and do the others at a later date.

• 
  Simon Reynolds (@simonreynolds34) reported 20 minutes ago

  @O2 The service you have provided me since joining a family contract a month ago has been absolutely shocking. I have spent over 10hrs on the phone, with no resolution, had all our SIMs cancelled without being told so, and dealt with clueless and unhelpful customer service reps.

• 
  Matt Fleming (@m11fyf) reported 21 minutes ago

  Shocking that we are in 2026 and yet the south west of the UK (Cornwall) still doesn’t get signal! Get with it @O2