O2 Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent O2 outage reports came from the following cities: Tipton, Birmingham, Walsall, Oldbury and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
 Tipton |
Phone | |
| Birmingham |
||
| Birmingham |
Internet | |
| Walsall |
Phone | |
| Oldbury |
||
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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Joy nayyar
(@Joynayyar) reported
from
Coleshill, England
@O2 outgoing and incoming call issues all over westmidlands.
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
Is @O2 down at the moment?
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Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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#boredinafactoryupddated
(@GedNeilAlex) reported
from
Walsall Wood, England
Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73
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Alison Hadley 🛵
(@devilwoman1975) reported
from
Walsall Wood, England
@O2 losing signal on walsall area
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Any update on the phone signal, when its likely to be back on.
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...
(@ASWM1990) reported
from
Walsall Wood, England
@O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G
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Conor
(@conorcole) reported
from
Birmingham, England
@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
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Samantha Thompson
(@crazysamsam) reported
from
Walsall Wood, England
Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.
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emma saunders
(@emmajsaunders) reported
from
Solihull, England
@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
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paul woolley
(@macwool) reported
from
Brownhills, England
@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@o2 Got full 4g signal back.
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Do you know when the issue maybe sorted by?????
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Andrew Horton
(@Villandrew) reported
from
Solihull, England
@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Diane Marie Taylor
(@DianeM176) reported
@O2 The issue was finally resolved after being shouted at by one of your customer service reps & demanding to speak to someone else.
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Paul Corless
(@pcorless) reported
@O2 please look into the mast issue at M22 4LG, Northenden, Manchester. It has been broke now for 5 weeks, the situation is ridiculous & needs esculating to highest priority as nobody seems to care. It was meant to be fixed 17/02. It is still broke. Phone is useless at the moment
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Nick
(@Nickthestone) reported
Hi @virginmedia & @O2 I’m a customer of both of yours, how do I get Volt, or is it Automatic?
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Hannah Black
(@HBlack2015) reported
@O2 can someone explain why when trying to port my number across, for the 4th time, you've now disables the sim. Leaving me with only emergency calls?!
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Gary Patrick-Dawson
(@GaryPaDa) reported
@O2 hi there. Any idea when the o2 phone network will be back up in the post code area TN19 please? We are without phone network and power 😔
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Honor 🏴🍡
(@Bluebird_McCord) reported
@O2 hi there! I’m trying to talk to someone in the billing department but struggling to get in touch as the number I call gets diverted, even when I call from another number. Any help appreciated.
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Latham Smith - Your local, friendly Letting Agent
(@lathamsmithltd) reported
@O2 So, you admit to taking £25 out of my account yet I’ve clearly advised you’ve taken 2 x this amount (£50 as you seem to have trouble with adding up). You told me you’d return £25 in 10 days time!!! Isn’t this theft? And what about the other £25 and let’s talk compensation. @O2
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Darren Tennant
(@darrenten) reported
@virginmedia Perhaps a joined up approach might be worth it with @O2 customer services? Network Update: Ws13 7ru, Sorry, a phone mast close to you isn't working. Looks like a phone mast near to you isn't working as it should, sorry. Our engineers are on the case... Disappointed 🤨
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Sarf East Caff 🌵🇪🇺
(@SarfEastCaff) reported
@TrickyTreesDave @BJFHubbard @O2 Agreed! I have to leave my house and take calls sitting in my car as the signal’s so awful.
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Adam
(@AdsCordite) reported
@O2 hey! Are you guys having issues in the Hastings area? My elderly dad currently has no electricity and I can’t get through on his mobile. His area has had a red warning today so I am assuming it’s to do with that