O2 outages and service status in Sutton Coldfield, England

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton Coldfield, England

The most recent O2 outage reports came from the following cities: Burntwood, and Birmingham.

City	Problem Type	Report Time
Burntwood	Internet	12 days ago
Birmingham	Internet	15 days ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago
Birmingham	Internet	3 months ago
Birmingham	Internet	3 months ago

Community Discussion

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O2 Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  Tariq Khan (@TeeKhan84) reported 1 minute ago from Birmingham, England

  Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2

• 
  Gavin Wallace (@gav_wallace1) reported 6 minutes ago from Wednesfield, England

  2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest

• 
  Griff™ in NYC 🗽 (@GriffPlays) reported 7 minutes ago from Birmingham, England

  @O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.

• 
  Elliott Brown (@ellrbrown) reported 16 minutes ago from Birmingham, England

  @O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 22 minutes ago from Willenhall, England

  That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....

• 
  Roger Leitch (@notdodgy) reported 26 minutes ago from Solihull, England

  @O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

• 
  Hooty McOwlface (@Cheadle) reported 27 minutes ago from Birmingham, England

  @whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 29 minutes ago from Birmingham, England

  @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

• 
  Ashley Robert Scrivens (@AshScrivens) reported 32 minutes ago from Birmingham, England

  Remember when @three public shamed @o2 for being down. Pot Kettle..

• 
  Miss Peace (@miss_peace16) reported 39 minutes ago from Birmingham, England

  @O2 disgusting service o2 that an email from a week ago STILL has not been acknowledged.

• 
  PongoVilla (@PongoVilla) reported 44 minutes ago from Birmingham, England

  Why has #o2 gone crap since they merged with #Virgin time to move @o2

• 
  The Cake Spa (@TheCakeSpa) reported 45 minutes ago from Lichfield, England

  Absolute garbage signal in central #lichfield again today @O2 - I have been with you over 20 years but I think I'm gonna have to bail. The last 2 years have been awful!

• 
  Alison Hadley 🛵 (@devilwoman1975) reported 46 minutes ago from Walsall Wood, England

  @O2 losing signal on walsall area

• 
  ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported 48 minutes ago from Birmingham, England

  @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

• 
  Amy Bradwell (@amy_bradwell) reported 48 minutes ago from Birmingham, England

  @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

• 
  Roger Leitch (@notdodgy) reported 49 minutes ago from Solihull, England

  @O2 I assume free coffee is cheaper than investing in network capacity.

• 
  John McKeon (@goingabitgrey) reported 53 minutes ago from Birmingham, England

  @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

• 
  Ashley Robert Scrivens (@AshScrivens) reported 53 minutes ago from Birmingham, England

  Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

• 
  Boris Worrall (@BorisJWorrall) reported 56 minutes ago from Walsall Wood, England

  Great customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅

• 
  Suki Randhawa (@sukirandhawa4x4) reported 56 minutes ago from Walsall Wood, England

  @O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathan Stewart (@jonaths) reported 4 minutes ago

  @O2 @o2businessuk I'm not sure what's going on with you at the moment, but your customer service atm is truly shocking. All of your comms channels are broken - I'm trying to upgrade, and it's impossible to speak to anyone

• 
  Take That, Clouds (@TakeThatClouds) reported 6 minutes ago

  @O2 Apparently to transfer your eSIM from a phone that doesn't work to a new phone you can also get your new phone and place it next to the phone that doesn't work. But make sure the phone that doesn't work is switched on and Bluetooth is on.

• 
  Aaron (@aaroncikaya) reported 9 minutes ago

  @O2 @O2 @O2 ABSOLUTE DISGRACE! Nobody wants to take responsibility for YOUR mistake and I’m being passed around to 3-4 different colleagues who don’t have a clue about what’s going on I got put on hold for long periods multiple times. Awful customer service! You won’t see a penny from me until this is solved! Look at how long they had me on the phone for!!!

• 
  Marky_Gee_Music (@MarkonDialysis) reported 13 minutes ago

  @SteveJoyce14 @O2 @TheGillsFC I’m on Sky (and previously Vodafone) and never get coverage in Priestfield once more than a few thousand are in there.

• 
  Cheryl Irving (@Dezrezchez) reported 14 minutes ago

  @O2 I am receiving updates already, however, I’ve just had my bill and because I have to switch my WiFi off to view it, I can’t because I have no signal. This has been ongoing for over a week now. It would be nice to have solutions not excuses!

• 
  declan hegarty music (@dhegartymusic) reported 15 minutes ago

  @O2 .. interesting that O2 had nothing more to say???? Service is still terrible!.. Say something useful?

• 
  TMoSquash 🧃 (@AThe__Master) reported 22 minutes ago

  @bombdiggy__ @O2 Their Map checker is not worth the programming that made it! It could not be further from reality. Sitting in the car park at the hospital (no obstructions) and I can't even join a simple Teams call. Useless network!

• 
  Connor ynwa (@pethard_connor) reported 22 minutes ago

  sort your ******* system out you embarssing **** wits @O2

• 
  annie ⸆⸉ ❤️‍🔥 (@midnighthoax) reported 23 minutes ago

  @O2 I’m trying to make an insurance claim and I keep getting an error message 401 unauthorised. Can you help?

• 
  Jack Woods (@Jackwoods2020) reported 23 minutes ago

  @Welchy @O2 Mate used to be the bollox the last 2 weeks barely get any signal ******* anywhere