O2 Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (48%)
-
Internet (31%)
-
Total Blackout (15%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent O2 outage reports came from the following cities: Wolverhampton, West Bromwich, Walsall, Birmingham, Oldbury, Dudley, Sheldon and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Internet | |
| West Bromwich |
Phone | |
| Walsall |
Phone | |
| Birmingham |
||
| Oldbury |
Phone | |
| Dudley |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
-
Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
-
paul woolley
(@macwool) reported
from
Brownhills, England
@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
-
Alison Hadley 🛵
(@devilwoman1975) reported
from
Walsall Wood, England
@O2 losing signal on walsall area
-
#boredinafactoryupddated
(@GedNeilAlex) reported
from
Walsall Wood, England
Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
-
Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
-
Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
-
Samantha Thompson
(@crazysamsam) reported
from
Walsall Wood, England
Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.
-
Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
-
Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Do you know when the issue maybe sorted by?????
-
Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@o2 Got full 4g signal back.
-
Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Any update on the phone signal, when its likely to be back on.
-
emma saunders
(@emmajsaunders) reported
from
Solihull, England
@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
-
Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..
-
Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
-
Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73
-
Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G
-
Joy nayyar
(@Joynayyar) reported
from
Coleshill, England
@O2 outgoing and incoming call issues all over westmidlands.
-
Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
Is @O2 down at the moment?
-
Andrew Horton
(@Villandrew) reported
from
Solihull, England
@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
-
Conor
(@conorcole) reported
from
Birmingham, England
@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Kamran
(@Basharat2928) reported
@O2 help me
-
ellie tansley
(@ellietansley1) reported
offered an upgrade with @O2 after 40min call yesterday. Go to sign it today link has broken called back to find out that they wont do it. 20 years as a customer hours of my time they won’t honor yesterday’s deal Loyalty doesn’t matter apparently #badcustomerservice #awfullservice
-
Rob Gibson
(@rbg0212) reported
What is the point of having support and help @O2 if the question I want to ask doesn't fit your pre-decided question list? Sheesh! 🙄
-
Michael Television
(@MikeeTeevee) reported
@O2 @EricaCochrane Peak dystopia: if you want to know if Jane has a nice apartment in London our of hours, DM one of our poor drones at HQ.
-
Sarah
(@Sarah42242355) reported
Fedup of hurrendous signal with @O2 indoor & out in my area & being told it's expected service, & they can't do anything about buildings?! So anyone who lives in or outside a building is expected to have awful service. @EE please tell me you can do better in N.Swindon? 🙈
-
Rachel Morgan ❤️
(@Rachell17) reported
@O2 It wasn’t signal! My texts weren’t coming through - CS fixed it.
-
shanamas🎄
(@ORTHICSTUBBO) reported
@O2 how do i pay off my whole device plan . your service on 202 is not helping at all.
-
Daniel
(@gamma_base) reported
@VMO2News hi. I'm a virgin customer and have recently joined @O2 I was supposed to get double data but that hasn't happened. I was also supposed to get amazon prime with @AmazonUK free for 6 months but I am being charged for it. What is the best way to sort this? Cheers.
-
Purple Star 💙
(@EtoileViolette) reported
@O2 No response on this. I was able to activate call forwarding yesterday but not cancel it - "unexpected response from network". I accepted to activate Volt just before I set up the call forwarding - has some change process started on my account that's messed with the settings?
-
Chris Brown
(@ChrisBrown1475) reported
@drdavidajames @O2 Since every call centre I ever ring at any time of the day is facing a higher number of calls than usual I’m guessing they are just making it up. As you say David, it’s just a cover for crappy service and premised on the hope that no one notices…