O2 Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Oldbury, Dudley and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Walsall |
Phone | |
| Oldbury |
||
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Oldbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
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Andrew Horton
(@Villandrew) reported
from
Solihull, England
@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼
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Alison Hadley 🛵
(@devilwoman1975) reported
from
Walsall Wood, England
@O2 losing signal on walsall area
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
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Samantha Thompson
(@crazysamsam) reported
from
Walsall Wood, England
Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@O2 will someone please help me!!! Bloody useless o2
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karen
(@kazpeza) reported
from
Wednesfield, England
@O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!
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Conor
(@conorcole) reported
from
Birmingham, England
@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Craig
(@perfectlysj) reported
@Christhefish86 @O2 O2 won't do a damn thing about that. They have made the money they wanted from the ticket that's all they care about. Only way to stop the touts is to not buy from them. We fans will miss out but they will be thousands out of pocket
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🌺Tootsie🌺
(@here_am_are) reported
@ChrisPe99357735 @O2 3 hours trying, still can't get on. Network provider change required!
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John Clarke
(@jkc_thefool) reported
@O2 Absolute rubbish service. Why offer the priority service? It's shocking
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Michelle Backhouse 💝
(@sizorhappi1) reported
@ArnieF1 @O2 @TheO2 Can’t even log on to the app…. I’ve never been logged out in 15 years
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Neil Thornton
(@ToffNeil) reported
@O2 Very poor
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Natalie R Cardwell
(@_____natalie) reported
@O2 I’ve never even got on the site! Neither has my partner
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Josh Davies 🇾🇪
(@JoshDavies7) reported
@EnglandRugby @O2 Don’t get what Mitchell has to do to get in the side constant man of the match performances and top of all attacking stats from scrum halves especially when England back line has been poor he deserves a shout 🚮🚮🚮
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John Doherty
(@JohnDohBrum) reported
@O2 Not sure who’s able to get in but this is so poor. Can’t get near the app or website.
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KAY PARKINSON
(@KAYAPARKY) reported
@o2 how are the Peter Kay tickets on resale site already I logged into my priority on my laptop just before 9 selected venue and date watched the countdown time but since 10 it's just saying updating event app not working and error messages not good enough very disappointing
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Lee
(@MCMLXXXVII87) reported
@O2 How is that even true? Everyone is receiving a bad gateway message and then when you finally get into the login page it takes ages for the code to be sent then the login page times out! Absolute shambles