O2 Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Sutton Coldfield, England

The most recent O2 outage reports came from the following cities: Birmingham, Lichfield, Walsall, West Bromwich, Oldbury, Dudley, and Sheldon.

City	Problem Type	Report Time
Birmingham	Phone	7 hours ago
Birmingham	Internet	4 days ago
Birmingham	Internet	10 days ago
Lichfield	Internet	11 days ago
Birmingham	Internet	12 days ago
Birmingham	Internet	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  steve beard (@steve8454) reported 1 second ago from Birmingham, England

  @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

• 
  Ashley Robert Scrivens (@AshScrivens) reported 1 minute ago from Birmingham, England

  Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 3 minutes ago from Birmingham, England

  @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

• 
  George Kafetzis (@Georgekafetzis) reported 5 minutes ago from Birmingham, England

  @O2 your customer service has gone extremely S**T

• 
  ieesh (@Ieeshhhk) reported 13 minutes ago from Birmingham, England

  @O2 what’s with the dodgey service today 🙄

• 
  steve beard (@steve8454) reported 15 minutes ago from Birmingham, England

  @O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 19 minutes ago from Birmingham, England

  @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

• 
  karen (@kazpeza) reported 19 minutes ago from Wednesfield, England

  @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

• 
  Gordé (@ReissOmari) reported 26 minutes ago from Birmingham, England

  @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

• 
  steve beard (@steve8454) reported 28 minutes ago from Birmingham, England

  @O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

• 
  The McFugget (@Paul1366) reported 28 minutes ago from Tamworth District, England

  @O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.

• 
  Gordé (@ReissOmari) reported 34 minutes ago from Birmingham, England

  @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

• 
  Jake Box (@JakeBox7) reported 37 minutes ago from Walsall Wood, England

  Swear no matter what town/city I go I get no ******* signal on 02 @O2

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 42 minutes ago from Birmingham, England

  @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

• 
  Rudi Feix (@Brumdad30) reported 43 minutes ago from Birmingham, England

  @O2 will someone please help me!!! Bloody useless o2

• 
  Chris Sammons (@ChrisSammons_) reported 48 minutes ago from Birmingham, England

  @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

• 
  Chris Sammons (@ChrisSammons_) reported 49 minutes ago from Birmingham, England

  @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

• 
  Ashley Robert Scrivens (@AshScrivens) reported 50 minutes ago from Birmingham, England

  Remember when @three public shamed @o2 for being down. Pot Kettle..

• 
  j7b7 (@Jeanybabesb) reported 51 minutes ago from Walsall Wood, England

  Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

• 
  RICARDO WILLIAMS (@iamRicardoW) reported 55 minutes ago from Birmingham, England

  @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KHam (@hammykb) reported 6 minutes ago

  @O2 absolutely disgusted with 02 customer service. I cannot contact you as I have no network since I moved to 02, told I could cancel then 10 mins later revoked the offer. Terrible network and customer service

• 
  Helen Nash 🎷🐈‍⬛ (@HelenWatkin11) reported 7 minutes ago

  @O2 It’s impossible to get a code ! Apparently the codes go within seconds but everyone seems to be getting an error message? Never used to have this problem when the codes were for Mon or Sun. Also noticed that O2 no longer say on the app exactly how many tickets are available 🤔

• 
  Fraz (@Frazerinho) reported 8 minutes ago

  @EnglandRugby @SixNationsRugby @O2 The second rate Premiership is the problem. Nobody will admit it, but England benefitted when Saracens were breaking the salary cap!

• 
  Ash (@ash855077) reported 10 minutes ago

  @O2 same issue today #poorservice

• 
  James Quinn (@JamesQu76281572) reported 17 minutes ago

  @AaronClarke87 @O2 Same issue in Stansted

• 
  BleakIsMyFavouriteCliché (@EDKgeekage) reported 19 minutes ago

  @Chlomacintosh @hatikulli @O2 There are loads of people having the same issue

• 
  Benny 'Slim'... YNWA. (@Eb_Merc_Boy69) reported 19 minutes ago

  @Ofcom @MartinSLewis anyway to get out off a poor fone contract, @O2 not responding to emails or social media DMs they put something on credit File in which I've always paid on time, I'm paying extra for 5g which I've had to turn off as phone doesn't work with it

• 
  Cherise Williams (@Cherisehosangw) reported 22 minutes ago

  @O2 wtf is going on with your customer service? A mistake on YOUR side and I’ve been disconnected twice and I can’t get through to anyone? My accounts in credit everything. This is a joke. @EE I hope you guys are better as I’m moving over.

• 
  mark page (@mpagemap) reported 24 minutes ago

  may have a bit of signal now home as @O2 had my phone no better than a watch all day again i've got a fecking wristwatch so know the time this service is pathetic and got to go😤

• 
  Chris (@BemusedVoter) reported 24 minutes ago

  @O2 How many codes? As I said I clicked on it as the count down stopped? How is it physically possible and to happen to two of us? Click image for time I screenshot.