O2

O2 Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sutton Coldfield, City and Borough of Birmingham, England 03/16/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England

The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, West Bromwich, Oldbury, Dudley and Sheldon.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomWalsall Phone
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWolverhampton Internet
United KingdomWest Bromwich Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • VikkiJayne80 Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @o2 Got full 4g signal back.

  • SophieMDrake Sophie Drake (@SophieMDrake) reported from Birmingham, England

    @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

  • crazysamsam Samantha Thompson (@crazysamsam) reported from Walsall Wood, England

    Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

  • amy_bradwell Amy Bradwell (@amy_bradwell) reported from Birmingham, England

    @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

  • VikkiJayne80 Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @O2 Do you know when the issue maybe sorted by?????

  • emmajsaunders emma saunders (@emmajsaunders) reported from Solihull, England

    @O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years

  • Villandrew Andrew Horton (@Villandrew) reported from Solihull, England

    @villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .

  • devilwoman1975 Alison Hadley 🛵 (@devilwoman1975) reported from Walsall Wood, England

    @O2 losing signal on walsall area

  • LittleMissCosta Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England

    @O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..

  • macwool paul woolley (@macwool) reported from Brownhills, England

    @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

  • ASWM1990 ... (@ASWM1990) reported from Walsall Wood, England

    @O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!

  • GedNeilAlex #boredinafactoryupddated (@GedNeilAlex) reported from Walsall Wood, England

    Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!

  • conorcole Conor (@conorcole) reported from Birmingham, England

    @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

  • LittleMissCosta Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England

    @O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..

  • Dedicated_Mole Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England

    @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    Is @O2 down at the moment?

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

  • Joynayyar Joy nayyar (@Joynayyar) reported from Coleshill, England

    @O2 outgoing and incoming call issues all over westmidlands.

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

  • VikkiJayne80 Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @O2 Any update on the phone signal, when its likely to be back on.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Cezabelle cezabelle (@Cezabelle) reported

    @O2 hello, got my new phone today... you're meant to be sending me a code to verify my identity but it hasn't come through? Tried about 5 times now. Can you help please?

  • Lois_em Lois Hobday (@Lois_em) reported

    @O2 No still no network, I’m cancelling the contract today. Pointless having one with o2.

  • JAYBEE1KENOBI john bennett 💙🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 #RejoinEU (@JAYBEE1KENOBI) reported

    @kd84afc @StopFundingHate @O2 We seem to be at cross-purposes. O2 provide me with a service in return for money. If I don't like what they do with that money it is within my rights to take steps to find somebody else to provide that service.

  • LouLou_No_72 Lou💙Lou💙 (@LouLou_No_72) reported

    @O2 Hi, yes I did and every time I tried to sign in I got timed out. I left it 30 mins and it was then fine

  • kennyroadshow Kenny Stewart.fighting for #michelles law (@kennyroadshow) reported

    @O2 why do people have to pay top dollar in east ayrshire for a crap max 2 G signal yous are a total rip off and breach of your own terms conditions and you are talking 5g eh not

  • emmarose82 emma rose (@emmarose82) reported

    @O2 @O2 how can I get some urgent help please re my account. The app doesn’t appear to be working I can’t get through on the phone. #help #02 #CustomerService

  • Cezabelle cezabelle (@Cezabelle) reported

    @O2 Hi, got my new phone yesterday. I'm having issues with the network, no txt or calls coming through. I need to verify my Samsung account but can't! Please help!

  • ImranKh1224 Imran Khan (@ImranKh1224) reported

    @O2 I have 3 lines with O2 and was going to get a fourth one. But after my experience with customer Service I am going to give EE a try as being with Vodafone for 11 years previously and 2 Years with O2 is enough. EE make sure your staff are trained.

  • L3w15_g Lewis (@L3w15_g) reported

    @O2 why do you block 101 outgoing if someone couldn't afford to pay there bill on time due to the pandemic going on. And I can't call 101 for a medical issue now.

  • FixLook FixUpLookSharp (@FixLook) reported

    @JAYBEE1KENOBI @StopFundingHate @O2 John, sweetheart, your asking to have a proper grown up conversation, whilst simultaneously believing that O2 give a **** about you and a couple of censorious fascists leaving their business? You're too funny.