O2 Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Sutton Coldfield, England

The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Lichfield, Walsall, West Bromwich, Dudley, and Sheldon.

City	Problem Type	Report Time
Oldbury	Internet	18 hours ago
Birmingham	Phone	3 days ago
Birmingham	Internet	7 days ago
Birmingham	Internet	13 days ago
Lichfield	Internet	13 days ago
Birmingham	Internet	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  Tracey_Devina (@Tracey_Devina) reported 3 minutes ago from West Bromwich, England

  @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

• 
  Steve Jones (@StevoJones1984) reported 3 minutes ago from West Bromwich, England

  I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

• 
  ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported 5 minutes ago from Birmingham, England

  @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

• 
  Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported 7 minutes ago from Birmingham, England

  Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

• 
  Rachele (@_Rachele_) reported 8 minutes ago from Birmingham, England

  Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

• 
  ellen (@ellenkenty) reported 16 minutes ago from Lichfield, England

  @O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???

• 
  Gish Abeyratne (@GoGishiGoGo) reported 19 minutes ago from Birmingham, England

  @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

• 
  John McKeon (@goingabitgrey) reported 19 minutes ago from Birmingham, England

  @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

• 
  Nas Mahmud (@M5Mahmud) reported 22 minutes ago from Birmingham, England

  @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

• 
  Gordé 🥚 (@ReissOmari) reported 24 minutes ago from Birmingham, England

  I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

• 
  Evan Davis (@EvanD) reported 25 minutes ago from Solihull, England

  @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

• 
  Lysander 🦆 (@Lysander_16) reported 26 minutes ago from Wednesfield, England

  Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?

• 
  Matthew Sparks (@matthew_74) reported 34 minutes ago from West Bromwich, England

  Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

• 
  Gish Abeyratne (@GoGishiGoGo) reported 36 minutes ago from Birmingham, England

  @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

• 
  Matthew Sparks (@matthew_74) reported 37 minutes ago from West Bromwich, England

  @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

• 
  Matthew Parker-Jones Hall (@mparkerjones) reported 42 minutes ago from Walsall Wood, England

  @O2 hi we ever getting a fix for postcodes WS14 and WV14 terrible phone signal and data just doesn't connect mentioned in December and according to your app it would be fixed in 2 weeks ?! 4months later still exactly the same

• 
  Adam Waterhouse (@adam0604) reported 46 minutes ago from Halesowen, England

  Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

• 
  Chris Booth (@c_booth1990) reported 47 minutes ago from Walsall Wood, England

  @O2 please can you get the signal sorted in The Walsall area West Midlands the signal is horrendous keeps dropping out! Thanks

• 
  John mangan (@johnemangan1) reported 50 minutes ago from Atherstone, England

  @O2 good afternoon, frustration is too much , can you update me on why I cannot make a simple call without it dropping off more than once driving from work in CV9 to B31 down major roads A5 and M42

• 
  Dad (@RampziieTweets) reported 59 minutes ago from Walsall Wood, England

  @TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Accessible Stratford (@accessstratford) reported 6 minutes ago

  @O2 How at 13:50 today was the faulty mast repaired + then at 17:50 it’s faulty again for CV37 7HG? Bad workmanship maybe or mixing up postcodes?

• 
  Barry B. Benson (@thomas_hrk) reported 7 minutes ago

  @O2 not gonna lie, i don’t know what’s going on with my phone. it first started out by me trying to make calls and then going back to call failed. now i have no service whatsoever even with my sim card in?

• 
  Jools Voice Over ♿️ (@JoolsVoiceOver) reported 11 minutes ago

  @O2 I signed an 18 month CONTRACT with @virginmedia which included an O2 deal £10 monthly paid separately second month and you have increased my payment I said keep it at £10 you said no I said cancel it then and you said that would be breaking the CONTRACT and would cost me

• 
  Ashley Leggett (@ashley_leggett) reported 12 minutes ago from London Colney, England

  @O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria

• 
  Megan Fish (@Megbal10) reported 13 minutes ago

  @O2 I am an O2 customer. Bought a SIM card for £30 to use in Ireland whilst visiting my sister last week and it did not work at all. SO disappointed. Landed up buying a local sim and topped it up with data. I still have the slip and SIM card. Can I please return it for a refund?

• 
  CP (@Prendo93) reported 15 minutes ago

  @Daniel_Bugg @O2 wouldn’t have this issue at giffgaff

• 
  Nash (@gooseynash) reported 16 minutes ago

  @O2 My phone number still hasn’t tanagers over and it’s been 6 days. This is ridiculous! Someone needs to call me with an explanation tomorrow before I cancel my contract and go else where.

• 
  Gio Van FredBronckDurst (@Mladenovic316) reported 24 minutes ago

  @O2 why do most of ur offers and prizes etc seem to cater for being down in England??

• 
  Sivada da (@sivada_da) reported 25 minutes ago

  @virginmedia @O2 How long does it take to terminate my contract ? It is over 24 hours now

• 
  Adam Binns (@aigy4) reported 27 minutes ago

  @O2 hi I did a sim swap today at around 10am and I still have no service on the new phone and also the old one now has has no service too any help would be appreciated