O2 outages and service status in Sutton Coldfield, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Sutton Coldfield, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Apr 24, 3:15 PM GMT+1.
- Internet (60%)
- Total Blackout (20%)
- Phone (20%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sutton Coldfield, England
The most recent O2 outage reports came from the following cities: Birmingham, Oldbury, Lichfield, Walsall, and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Total Blackout | 5 days ago |
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Oldbury
|
Internet | 21 days ago |
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Oldbury
|
Internet | 24 days ago |
|
Birmingham
|
Phone | 25 days ago |
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Birmingham
|
Internet | 29 days ago |
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Birmingham
|
Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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Roger Leitch (@notdodgy) reported from Solihull, England@o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.
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Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
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... (@ASWM1990) reported from Walsall Wood, England@O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!
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mark webster (@webo20) reported from Sheldon, EnglandThanks @o2 @my_prsnt for my o2 blue monday treat #bluemondays #priority
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Suki Randhawa (@sukirandhawa4x4) reported from Walsall Wood, England@O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...
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George Kafetzis (@Georgekafetzis) reported from Birmingham, EnglandThe guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.
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Claire B🐈⬛🐈⬛ (@KittykatClaire) reported from Willenhall, EnglandI'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell
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John McKeon (@goingabitgrey) reported from Birmingham, England@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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Rudi Feix (@Brumdad30) reported from Birmingham, England@O2 will someone please help me!!! Bloody useless o2
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Nas Mahmud (@M5Mahmud) reported from Birmingham, England@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
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steve beard (@steve8454) reported from Birmingham, England@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
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steve beard (@steve8454) reported from Birmingham, England@O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.
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Rachele (@_Rachele_) reported from Birmingham, EnglandHelp @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?
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Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
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#boredinafactoryupddated (@GedNeilAlex) reported from Walsall Wood, EnglandWell done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
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Chris Sammons (@ChrisSammons_) reported from Birmingham, England@O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas S - Clarity (@TomSoede) reported@O2 I have been trying to get through I broke my phone and bought a new one I out in my o2 SIM card and I can’t receive text messages hence can authenticate my payments apps I need urgent help
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Sharona (@SharonaJazzie) reported@leemcbr37826036 @O2 The call centre is where the scammers are. We tried the store and they said they couldn't help it had to be done via customer service. Something fishy going on with @o2.
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Mr Angry (@angry_corner) reported@O2 Always seems to be an issue accessing my account, using either of your apps..... you really just need to simplify this!!! I remember when customer perception was a huge focus at O2, but they don't seem to care any more!!!
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Martin Allen (@martinallen78) reported@mhewson_MCH @O2 I genuinely don't know how their staff aren't on strike because I bet they aren't getting a 13.5% pay rise..... well, someone might be but not the poor people having to deal with the fallout.
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Gemma (@gemnicolson) reported@O2 account locked for security issues? I’ve called multiple times and always told a ticket has been raised yet next time I phone they know nothing! 2 month + this is going on for now! Account for 16 years - ridiculous service!
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Gavin C (@r420rl33t) reported@O2 so I'm home less struggling for money rang customer services asking to drop the plan and the phone completely because I CAN NOT AFFORD IT NO LONGER IT as it is financially crippling me and all i get is offered a new plan or payment plan hello im homeless and can not afford it
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Jen (@JRY1998__) reported@O2 But you haven’t. I rang about 6 weeks ago because I was always on E. Now in my house I get max 2 bars and two streets away/in the town centre there’s no signal but everytime I talk to o2 you guys say it’s fixed. It’s tiring
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IntentionalMandyy! (@AkuaMandy_) reported@ALittleLaw @O2 They are also sending me insane. I've collectively spent over 6hours on the phone to them! And not a solution in sight! I've cancelled my direct debit. Not a penny from me until it's sorted!
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Mike Waterson (@waterson_mike) reported@O2 Foned 202 last night and got told priority to be unblocked within 24 hrs....no joy again...getting sent around in circles..nobody seems to know what they are doing .went on 202 again today ..on for 23 minutes..got cut off at o2 end ! ...absolutely fed up tbh HELP !!
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Tsering Passang (@tsamtruk) reported@O2 still doesn’t get it. I’ve got nothing to do with Sony or any third parties. No purchases ever made. Period. O2 must stop this scam. #GDPR issue, I suspect. Better deal this immediately. You lost a customer.