O2 Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (61%)
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Internet (19%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent O2 outage reports came from the following cities: Wolverhampton, Birmingham, Cannock, Walsall, Tamworth, Tipton and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Phone | |
| Birmingham |
Phone | |
| Wolverhampton |
Phone | |
| Cannock |
Phone | |
| Birmingham |
Total Blackout | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@O2 will someone please help me!!! Bloody useless o2
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @three public shamed @o2 for being down. Pot Kettle..
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karen
(@kazpeza) reported
from
Wednesfield, England
@O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining
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The McFugget
(@Paul1366) reported
from
Tamworth District, England
@O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....
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✨Becky Higgins✨
(@ppmbecky) reported
from
Walsall Wood, England
@O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem
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ieesh
(@Ieeshhhk) reported
from
Birmingham, England
@O2 what’s with the dodgey service today 🙄
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain
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j7b7
(@Jeanybabesb) reported
from
Walsall Wood, England
Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼
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Jake Box
(@JakeBox7) reported
from
Walsall Wood, England
Swear no matter what town/city I go I get no ******* signal on 02 @O2
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RICARDO WILLIAMS
(@iamRicardoW) reported
from
Birmingham, England
@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@O2 your customer service has gone extremely S**T
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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The LL Asp
(@deanoasp) reported
@O2 honestly can’t wait to leave this network. No signal anywhere. Useless
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Roger Morris
(@rnmorris) reported
@NickOldhamBooks @CaroleAnn1982 @O2 Actually, what they're saying is **** you. Then **** you some more.
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Tom Hambrett
(@t_hambrett) reported
@virginmedia Please show where you are clear & precise with your marketing that the rates advertised are conditional on a redundant add-on offer via a “partner” @O2 who collects the spoils but takes no accountability for the dealing with customer complaints?
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Tom Hambrett
(@t_hambrett) reported
@virginmedia Please show where you are clear & precise with your marketing that the rates advertised are conditional on a redundant add-on offer via a “partner” @O2 who collects the spoils but takes no accountability for the dealing with customer complaints? 2/2
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Roger Morris
(@rnmorris) reported
@NickOldhamBooks @CaroleAnn1982 @O2 I mean it literally is them saying **** you.
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ginny young
(@horseygin) reported
@O2 I still cant receive texts or phone calls after switching to you? Worst mistake EVER! 3 SIM cards, 3 store visits 2 very frustrating phone calls with your non uk based call centers ? Any compensation for all this stress?
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K of T
(@KOT_KOTKOT_KOT) reported
@Sk1l1d @O2 Same here in Staffordshire for over 12 months now. And they begged me to stay with them last month with my 3 phones and not move to #skymobile so like a fool I extended for another 3 years. Never again #soontobeexo2
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NAEntity
(@NAEntity69) reported
@O2 @GoldShyGuy1 Screw you @O2, can't wait to cancel your *** as soon as my contract is up
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Nath
(@NathFerguson) reported
@ackoftheclones @O2 Exactly I’ve had numerous issues with them and each time I mention anything they either ignore you or fob you off
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Jay
(@join4te) reported
@O2 Day 100 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.