O2 outages and service status in Sutton Coldfield, England

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton Coldfield, England

The most recent O2 outage reports came from the following cities: Birmingham, Tipton, Oldbury, and Lichfield.

City	Problem Type	Report Time
Birmingham	Internet	2 days ago
Tipton	Internet	5 days ago
Birmingham	Internet	6 days ago
Birmingham	Wi-fi	6 days ago
Oldbury	Internet	18 days ago
Birmingham	Total Blackout	25 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 1 minute ago from Willenhall, England

  That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....

• 
  Sophie Drake (@SophieMDrake) reported 3 minutes ago from Birmingham, England

  @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

• 
  Paul Moore (@Paul_Reviews) reported 4 minutes ago from Cannock Chase, England

  @chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.

• 
  Roger Leitch (@notdodgy) reported 9 minutes ago from Solihull, England

  @O2 I assume free coffee is cheaper than investing in network capacity.

• 
  Chris Sammons (@ChrisSammons_) reported 15 minutes ago from Birmingham, England

  @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

• 
  ellen (@ellenkenty) reported 22 minutes ago from Lichfield, England

  @O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???

• 
  John mangan (@johnemangan1) reported 24 minutes ago from Atherstone, England

  @O2 Ok, I cannot check service when I’m driving, A5 and M42 are main roads, similar places every time, surely you know where your own network is poor and what are you doing to address it?

• 
  Griff™ in NYC 🗽 (@GriffPlays) reported 29 minutes ago from Birmingham, England

  @O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸

• 
  steve beard (@steve8454) reported 30 minutes ago from Birmingham, England

  @O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!

• 
  Gordé 🦩 (@ReissOmari) reported 34 minutes ago from Birmingham, England

  @O2 Hi, please could you help me with a online store order?

• 
  Elliott Brown (@ellrbrown) reported 35 minutes ago from Birmingham, England

  @O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.

• 
  RICARDO WILLIAMS (@iamRicardoW) reported 37 minutes ago from Birmingham, England

  @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

• 
  Ashley Robert Scrivens (@AshScrivens) reported 39 minutes ago from Birmingham, England

  Remember when @three public shamed @o2 for being down. Pot Kettle..

• 
  Roger Leitch (@notdodgy) reported 41 minutes ago from Solihull, England

  @o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...

• 
  John McKeon (@goingabitgrey) reported 43 minutes ago from Birmingham, England

  @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

• 
  Suki Randhawa (@sukirandhawa4x4) reported 46 minutes ago from Walsall Wood, England

  @O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.

• 
  Sajid Shaikh (@shaikhycwu) reported 56 minutes ago from Birmingham, England

  @O2 Why are customers so unreliable in what they tell to resolve your issue. That was cause by o2 customer services yet customer suffer and pay the bill

• 
  Hooty McOwlface (@Cheadle) reported 56 minutes ago from Birmingham, England

  @whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves

• 
  Iain L Masson - Musician (@Massontweet) reported 56 minutes ago from Birmingham, England

  @natashas_notes @O2 @cafenero @O2Priority It’s not possible in Birmingham to get one after 3pm on Tue or Wed any more. Until last month we always got one every Wednesday at tea time if we wanted (sold out Tuesdays) but now they sell out on both days by 3pm. There’s no reason to be with @O2 now - no phone signal /coffee.

• 
  George Kafetzis (@Georgekafetzis) reported 59 minutes ago from Birmingham, England

  @O2 your customer service has gone extremely S**T

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  B_B_B (@ben_being_ben) reported 6 minutes ago

  @O2 absolutely shocking brought a second phone a o2 sim paid £10 twice to try activate and taken money but not topped up phone. Said top up unsuccessful. I can’t call customer service as no top up on my o2 phone I’ll stay with my other contract phone useless company

• 
  Kieren Bushnell (@kbushnell1975) reported 8 minutes ago

  @willyepp @O2 @O2 have become arguably the worst company I've ever had to deal with. They messed up am order for me, then still took the money from my account. Nearly a week ago, amd still haven't been refunded.

• 
  elizeu (@iamelizeu) reported 8 minutes ago

  @O2 i’m still unable to access my account while i’m abroad. is there any workaround or way to fix this?

• 
  Brian Cohen (@brian_cohe62281) reported 10 minutes ago

  @_emsyems @O2 Problem was solved through ADCGSecure.

• 
  Joanne (@jobeone1983) reported 10 minutes ago

  Over 3.5 hours so far spent on the phone to @O2 today trying to sort an ESim issue. Slowing losing my mind……

• 
  Arlene (@arlaina0) reported 11 minutes ago

  @O2 why isn’t it letting me login to my account with error code IDF-12B

• 
  John (@John_Tuns) reported 11 minutes ago

  @O2 absolutely hopeless customer service! So sick of how bad these companies treat people #shocking #poor

• 
  Damien Quirk 🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪🇺🇦 (@damienquirk) reported 12 minutes ago

  @DelBoy80s @EnglandRugby @O2 Lazy analysis to suggest that defence isn't important. He is objectively terrible in defence. Hatrick against the worst Welsh side in living memory, 2 of which Stephen Hawking would have scored

• 
  Mike Waterson (@waterson_mike) reported 12 minutes ago

  @englishdolly @O2 There crap..I was same as you...left for i.d mobile...same package £8 cheaper ! ..my wife and mam have left o2 as well £24 saving between us for exactly same package,s ..do it ..leave them , there the worst company I've ever dealt with ..terrible

• 
  Viridis (@Lord_Viridis) reported 14 minutes ago

  @O2 @1stSimona I warned you O2 what was happening, fix it or @Ofcom will definitely be investigating. People cannot access their accounts. Zero access just a loop of virgin O2 flavoured ****