O2 outages and service status in Sutton Coldfield, England

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton Coldfield, England

The most recent O2 outage reports came from the following cities: Birmingham, and Burntwood.

City	Problem Type	Report Time
Birmingham	Internet	32 minutes ago
Burntwood	Internet	14 days ago
Birmingham	Internet	17 days ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago
Birmingham	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  Ash❗️ (@A_J_92) reported 2 minutes ago from Birmingham, England

  @jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!

• 
  Lysander 🦆 (@Lysander_16) reported 3 minutes ago from Wednesfield, England

  Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?

• 
  The Cake Spa (@TheCakeSpa) reported 3 minutes ago from Lichfield, England

  Absolute garbage signal in central #lichfield again today @O2 - I have been with you over 20 years but I think I'm gonna have to bail. The last 2 years have been awful!

• 
  Elliott Brown (@ellrbrown) reported 3 minutes ago from Birmingham, England

  @O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.

• 
  Matthew Parker-Jones Hall (@mparkerjones) reported 4 minutes ago from Walsall Wood, England

  @O2 hi we ever getting a fix for postcodes WS14 and WV14 terrible phone signal and data just doesn't connect mentioned in December and according to your app it would be fixed in 2 weeks ?! 4months later still exactly the same

• 
  George Kafetzis (@Georgekafetzis) reported 11 minutes ago from Birmingham, England

  The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.

• 
  James Burton (@James_Burton04) reported 13 minutes ago from Tamworth District, England

  Loosing the will to live with @O2 and the appalling lack of customer service!! Nearly 4 weeks and still no refund received!!

• 
  Matthew Sparks (@matthew_74) reported 13 minutes ago from West Bromwich, England

  Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

• 
  Ashley Robert Scrivens (@AshScrivens) reported 18 minutes ago from Birmingham, England

  Remember when @three public shamed @o2 for being down. Pot Kettle..

• 
  Chris Booth (@c_booth1990) reported 23 minutes ago from Walsall Wood, England

  @O2 please can you get the signal sorted in The Walsall area West Midlands the signal is horrendous keeps dropping out! Thanks

• 
  Gordé (@ReissOmari) reported 27 minutes ago from Birmingham, England

  @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

• 
  Dad (@RampziieTweets) reported 27 minutes ago from Walsall Wood, England

  @TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable

• 
  #boredinafactoryupddated (@GedNeilAlex) reported 27 minutes ago from Walsall Wood, England

  Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!

• 
  Tina-Louise Boyce (@LittleMissCosta) reported 29 minutes ago from Solihull, England

  @O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..

• 
  RICARDO WILLIAMS (@iamRicardoW) reported 39 minutes ago from Birmingham, England

  @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

• 
  Gordé (@ReissOmari) reported 40 minutes ago from Birmingham, England

  @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

• 
  Steve Jones (@StevoJones1984) reported 40 minutes ago from West Bromwich, England

  I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

• 
  Boris Worrall (@BorisJWorrall) reported 44 minutes ago from Walsall Wood, England

  Great customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅

• 
  mark webster (@webo20) reported 51 minutes ago from Sheldon, England

  Thanks @o2 @my_prsnt for my o2 blue monday treat #bluemondays #priority

• 
  Sajid Shaikh (@shaikhycwu) reported 52 minutes ago from Birmingham, England

  @O2 Why are customers so unreliable in what they tell to resolve your issue. That was cause by o2 customer services yet customer suffer and pay the bill

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Savannah (@justicenowxxx) reported 5 minutes ago

  @O2 I responded and I hope no more generic emails rather than looking into the issue

• 
  Daz ⚒️⚒️⚒️ (@darren_eph_6_11) reported 7 minutes ago

  @O2 can I ask why when I can take a contract out for one family member I get denied to change my own network from Vodafone to 02 , does not make sense ???

• 
  Northernguy (@mcalvert1066) reported 9 minutes ago

  @O2 customer service is shocking

• 
  grace¹⁷ ꕤ SEEING ARIANA 12 + 13 DAYS (@graceee_______) reported 10 minutes ago

  @livscloud @O2 from experience with o2 priority i’ve never queued to skip the queue 😭 it’s a seperate entrance most of the time isn’t it? I always go through there

• 
  K Jones (@Homer_EFG) reported 10 minutes ago

  @TakeThatClouds @O2 How does that work if the phone doesn't work?

• 
  Lisa Robertson 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@daisy_poppy) reported 14 minutes ago

  @O2 Just want to say a massive thank you to Leonie (I hope I've spelled that right) in your Redhill, Surrey branch. I had a problem with my phone and she fixed it in about a minute. I'm a carer for my mum so really need my phone so it was a huge relief. Thank you again.

• 
  Esco (@illmaticmans1) reported 17 minutes ago

  Why has my 5g signal become really bad now my contract is almost up? Now I can’t order food in work because of your **** service an I’m starving. Scamming robbing ***** @O2

• 
  Gem🧣 (@gems_endgame) reported 17 minutes ago

  In the @O2 store to collect an online order. Every member of staff is dealing with complex CS queries and I’ve waited now 15mins to even get a hello and still not served. I thought that’s what calling o2 was for. Absolutely diabolical service.

• 
  Sarah H (@SarahWM45) reported 17 minutes ago

  @O2 absolute joke. Stringing me along, promising to call. Two weeks later. No call. Apparently that’s my fault, they were waiting on me. (They’re not). They are unable to answer a simple question. Customer service v stressful to deal with. @MartinSLewis

• 
  Rob Blagden (@robblagden) reported 18 minutes ago

  @Andywebster You must have got mine as they didn’t send me one - or maybe it’s @o2 network issues!