O2 Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Sutton Coldfield, England
The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Lichfield, Walsall, West Bromwich, Dudley, and Sheldon.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury
|
Internet | 1 hour ago |
|
Birmingham
|
Phone | 2 days ago |
|
Birmingham
|
Internet | 6 days ago |
|
Birmingham
|
Internet | 12 days ago |
|
Lichfield
|
Internet | 12 days ago |
|
Birmingham
|
Internet | 13 days ago |
Community Discussion
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O2 Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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Ash❗️ (@A_J_92) reported from Birmingham, England@jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!
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Boris Worrall (@BorisJWorrall) reported from Walsall Wood, EnglandGreat customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅
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Gordé (@ReissOmari) reported from Birmingham, England@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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George Kafetzis (@Georgekafetzis) reported from Birmingham, England@O2 your customer service has gone extremely S**T
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Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, EnglandRemember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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Jake Box (@JakeBox7) reported from Walsall Wood, EnglandSwear no matter what town/city I go I get no ******* signal on 02 @O2
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RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, EnglandRemember when @three public shamed @o2 for being down. Pot Kettle..
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Mark cook (@MarkCook3rgj) reported from Tamworth District, EnglandAbsolutely poor service in Skegness this weekend @O2
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Gordé (@ReissOmari) reported from Birmingham, England@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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✨Becky Higgins✨ (@ppmbecky) reported from Walsall Wood, England@O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem
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Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England@O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸
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Tariq Khan (@TeeKhan84) reported from Birmingham, EnglandAbsolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
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Gavin Wallace (@gav_wallace1) reported from Wednesfield, England2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest
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Stuart Collett (@StuartCollett) reported from Walsall Wood, EnglandSo far today: @NOWTV failed our change from @bt_uk yesterday so no broadband. @O2 signal is poor so phones are no use & our @FreeviewTV signal is terrible. So no internet, data, @NOWTV, or @FreeviewTV. Oh, and a child needs to revise online for exams on Monday. Fantastic.
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George Kafetzis (@Georgekafetzis) reported from Birmingham, EnglandThe guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.
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Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England@O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.
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HH (@harryharrad) reported from Birmingham, England@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ian McCreadie (@SKELF23) reported@O2 Yeh, something went wrong when I used PayPal and the order was never confirmed. Now when I try to use the code it tells me it's already been redeemed. 😥
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Em 🤷🏼♀️ 💙 (@flooglebanger) reported@O2 why are you so ******* awful at customer service and cancelling unused accounts but still taking money??? You should be shamed for this!
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it's my name not yours (@sarloe1306) reported@O2 your customer service has absolutely gone down hill in the last 10 years..muting customers, obscene amount of back ground noise even heard young children laughing..this wasn't the standard when I worked there 12 years ago!!
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Ali (@Whambarqueen) reported@O2 Will there be a reduction in this months bill due to your service being down so much locally for upgrades/maintenance? It was an inconvenient time, as my father recently passed away so I had a lot of calls to make.
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paul (@PaulFountain2) reported@O2 I can sign into my virgin media account fine with the same email & P. W. Its just when I try to sign in to the priority app through the virgin login it says there's a problem?
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𝕃𝕚𝕥𝕥𝕝𝕖 𝕃𝕪𝕟𝕕𝕫 █ GB █ (@LittleMeThatter) reported@O2 My friends phone got cut off due to late payment. He was told it would be re connected after 10 mins. 2 hours later its still not. Can you help?
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the cartoon gooner (@mycartoonself) reported@dawesy2801 @O2 I left it off for a while and all my normal calls returned (after restarting phone) but did turn it back on a few months ago and it’s been fine since ideally I need it for work as zero signal
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/// Pedro /// (@PETERHO14463146) reported@O2 Network Update: Catherine Dr, Galston KA4 8BU, UK Sorry, a phone mast close to you isn't working. Happening too often now , hope my bill shows a discount for the loss of service again or I'll be looking elsewhere for a reliable provider, get it sorted 👍
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Ollie Jones (@OllieJo22051279) reportedSo I can’t get signal on my phone with o2 in parts of Malvern yet I got signal in the Brecon Beacons (don’t understand it) @O2
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TheyCallMeMellowLego (@mellowlegoBen) reported@virginmedia I've never even heard of it and after speaking to you, I'm sudden signed up to it. You say you can't do it without my permission but you did do it without my permission and then sent me to @O2 to cancel it.