O2 Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, West Bromwich, Oldbury, Dudley and Sheldon.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
Internet | |
| Walsall |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Wolverhampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Any update on the phone signal, when its likely to be back on.
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Alison Hadley 🛵
(@devilwoman1975) reported
from
Walsall Wood, England
@O2 losing signal on walsall area
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#boredinafactoryupddated
(@GedNeilAlex) reported
from
Walsall Wood, England
Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
Is @O2 down at the moment?
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@o2 Got full 4g signal back.
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karen
(@kazpeza) reported
from
Wednesfield, England
@O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Do you know when the issue maybe sorted by?????
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Andrew Horton
(@Villandrew) reported
from
Solihull, England
@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
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Conor
(@conorcole) reported
from
Birmingham, England
@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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paul woolley
(@macwool) reported
from
Brownhills, England
@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
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Samantha Thompson
(@crazysamsam) reported
from
Walsall Wood, England
Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.
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Joy nayyar
(@Joynayyar) reported
from
Coleshill, England
@O2 outgoing and incoming call issues all over westmidlands.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Samuel Pierce
(@Macfuel35) reported
@O2 hi there is there anyway to cancel a order online I done a phone ordered thinking u could have a 2nd phone on same account I am worried as nothing was said about up grading when done order thanks
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Emily Kay - Writer
(@AmeliaElton) reported
@O2 my partner took out a phone contact with you a few months ago and barely has had any signal unless he is at home connected to the WiFi. This is ridiculous, the phone is just a glorified calculator unless on WiFi. Should have stayed with EE.
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Mark Partridge
(@WheatoMan) reported
@pmdv77 @EnglandRugby @O2 He's been very good every other game I've seen him and apart from a charge down I don't think he was to bad. The replay of the early knock on showed he didn't actually touch it and the ball wasn't out when he got caught after that.The intercept was just a poorly planned move imo
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Adam Crawford
(@AdzCrawford2003) reported
@O2 If you actually tweeted that from your phone, you would have one of the following issues… 1. Congestion in the area, 2. Lack of signal. Lol
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💖 Tariyé 💖
(@TariyePeterside) reported
@O2 what is wrong with your network today? I can barely make any calls and the one I managed got disconnected right when I was about to make progress
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Sarah JM Jarvis
(@sjmjarvis) reported
@O2 Hi @O2. I have cancelled it now. I think perhaps this was part of the problem but the instructions really aren’t clear. I think the free period ran out either Sat or Sun. Just hoping I don’t get charged as cancelled this morning!
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Andrew Driscoll
(@AndrewDrisc) reported
@O2 Yeah it's rubbish when something it needlessly slow.
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JarlanJoseph
(@jarlanjoseph) reported
@O2 my telephone number port hasn't worked & both my SIMs have switched off! Help 🙏🏻
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STOPCOMMONPASS ❌
(@org_scp) reported
@JUULESY @O2 Submit a formal complaint to o2 & threaten them with the @ICOnews if they don’t stop sharing customer information with the Govts ‘Situation Room’, also known as SitCen. They’ll say the data is ‘fully anonymised’, but how do customers know that for certain.
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STOPCOMMONPASS ❌
(@org_scp) reported
@JUULESY @O2 Submit a formal complaint to o2 & threaten them with the @ICOnews if they don’t stop staring customer information with the Govts ‘Situation Room’ also known as SitCen. They’ll say the data is ‘fully anonymised’, but how do customers know that for certain.