O2 outages and service status in Sutton Coldfield, England

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton Coldfield, England

The most recent O2 outage reports came from the following cities: Walsall, Tamworth, Birmingham, Tipton, and Oldbury.

City	Problem Type	Report Time
Walsall	Phone	2 days ago
Tamworth	Phone	4 days ago
Birmingham	Total Blackout	6 days ago
Birmingham	Internet	9 days ago
Tipton	Internet	12 days ago
Birmingham	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  George Kafetzis (@Georgekafetzis) reported 8 minutes ago from Birmingham, England

  The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.

• 
  ChrisJSharratt_ (@ChrisJSharratt_) reported 11 minutes ago from Birmingham, England

  @O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!

• 
  Suki Randhawa (@sukirandhawa4x4) reported 13 minutes ago from Walsall Wood, England

  @O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.

• 
  emma saunders (@emmajsaunders) reported 16 minutes ago from Solihull, England

  @O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years

• 
  Roger Leitch (@notdodgy) reported 17 minutes ago from Solihull, England

  @O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

• 
  Emma Casey (@EmmaJCasey) reported 19 minutes ago from Birmingham, England

  Is @O2 down at the moment?

• 
  Evan Davis (@EvanD) reported 26 minutes ago from Solihull, England

  @O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.

• 
  Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported 29 minutes ago from Burntwood, England

  @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

• 
  ✨Becky Higgins✨ (@ppmbecky) reported 30 minutes ago from Walsall Wood, England

  @O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem

• 
  Gish Abeyratne (@GoGishiGoGo) reported 32 minutes ago from Birmingham, England

  @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

• 
  Griff™ in NYC 🗽 (@GriffPlays) reported 33 minutes ago from Birmingham, England

  @O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸

• 
  ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported 34 minutes ago from Birmingham, England

  @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

• 
  Samantha Thompson (@crazysamsam) reported 35 minutes ago from Walsall Wood, England

  Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

• 
  Tom Bradshaw (@_tombradshaw) reported 41 minutes ago from Birmingham, England

  @EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!

• 
  Dean but festive (@DeanMSimons) reported 48 minutes ago from Birmingham, England

  hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?

• 
  Stuart Collett (@StuartCollett) reported 51 minutes ago from Walsall Wood, England

  So far today: @NOWTV failed our change from @bt_uk yesterday so no broadband. @O2 signal is poor so phones are no use & our @FreeviewTV signal is terrible. So no internet, data, @NOWTV, or @FreeviewTV. Oh, and a child needs to revise online for exams on Monday. Fantastic.

• 
  Boris Worrall (@BorisJWorrall) reported 51 minutes ago from Walsall Wood, England

  Great customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅

• 
  Roger Leitch (@notdodgy) reported 53 minutes ago from Solihull, England

  @O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.

• 
  steve beard (@steve8454) reported 55 minutes ago from Birmingham, England

  @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

• 
  John mangan (@johnemangan1) reported 56 minutes ago from Atherstone, England

  @O2 Ok, I cannot check service when I’m driving, A5 and M42 are main roads, similar places every time, surely you know where your own network is poor and what are you doing to address it?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Fleming (@m11fyf) reported 9 minutes ago

  Shocking that we are in 2026 and yet the south west of the UK (Cornwall) still doesn’t get signal! Get with it @O2

• 
  Theo (@nickrwall) reported 10 minutes ago

  @O2 Why is the recycle program such a joke and no one responds when you tell them the issue

• 
  Graeme Nason (@GraemeNason) reported 12 minutes ago

  @O2 please can you DM me or explain why I’ve been waiting 3 weeks for my online account to be unlocked ? I’ve only called 3 times to fix and each time promised it’ll be fixed within a couple of days

• 
  ji 🇵🇸 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JunaidIqbal0) reported 15 minutes ago

  @O2 trying to correct my DoB on my contract seems to be beyond O2 ability. 6 days in, countless calls to customer service, visits to local O2 store and logging a complaint and still no closer to a resolution.

• 
  Bill Duncan® (@Real_BillDuncan) reported 16 minutes ago

  So I've been trying to top up my my phone via voucher for the last 2hrs on @O2 via the 4444 number but that's saying "they have a fault and are fixing the problem", so now I can't top up my phone to renew my bundle

• 
  ‘Recollections may vary’ (@south_eastone) reported 18 minutes ago

  @HarrietSergeant @O2 I dumped O2 and went to Tesco, at least you can walk in most stores and talk to someone face to face and you still use O2 network at less money.

• 
  Melly P (@mellypeters) reported 18 minutes ago

  Finally after 4 weeks someone contacts me @O2 and we agree compensation for the problems that I have and the money is to be put back into my account within five working days and guess what? You’ve put it on a credit on my account. You can’t even get that right.

• 
  mira (@alslhvc) reported 20 minutes ago

  @O2 you charged me x2 for my bill this month and I can’t access my account or your website for contact support?

• 
  Susan Freeman (@Propertyshe) reported 21 minutes ago

  Good afternoon @O2. We continue to have absolutely zero telephone reception in Burley New Forest BH24 4BA? You told us last year the ‘issue’ had been resolved. It has not been resolved. Can you look into this please?

• 
  KH ♥️🍷🏎📷💃🏻🥊 (@mrsmoneypenny1) reported 22 minutes ago

  @ItsLau_xo @O2 I’m having the same issue and thought it was just me!