O2 outages and service status in Sutton Coldfield, England

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton Coldfield, England

The most recent O2 outage reports came from the following cities: Walsall, Tamworth, Birmingham, Tipton, and Oldbury.

City	Problem Type	Report Time
Walsall	Phone	5 hours ago
Tamworth	Phone	2 days ago
Birmingham	Total Blackout	5 days ago
Birmingham	Internet	7 days ago
Tipton	Internet	10 days ago
Birmingham	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  Dean but festive (@DeanMSimons) reported 1 minute ago from Birmingham, England

  hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?

• 
  Tina-Louise Boyce (@LittleMissCosta) reported 2 minutes ago from Solihull, England

  @O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 4 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Evan Davis (@EvanD) reported 6 minutes ago from Solihull, England

  @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

• 
  Gavin Wallace (@gav_wallace1) reported 8 minutes ago from Wednesfield, England

  2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest

• 
  richard (@auspices) reported 13 minutes ago from Birmingham, England

  anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage

• 
  Nas Mahmud (@M5Mahmud) reported 18 minutes ago from Birmingham, England

  @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

• 
  paul woolley (@macwool) reported 19 minutes ago from Brownhills, England

  @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

• 
  HH (@harryharrad) reported 21 minutes ago from Birmingham, England

  @SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!

• 
  Joy nayyar (@Joynayyar) reported 27 minutes ago from Coleshill, England

  @O2 outgoing and incoming call issues all over westmidlands.

• 
  Gordé 🦩 (@ReissOmari) reported 29 minutes ago from Birmingham, England

  @O2 Hi, please could you help me with a online store order?

• 
  Mark cook (@MarkCook3rgj) reported 29 minutes ago from Tamworth District, England

  Absolutely poor service in Skegness this weekend @O2

• 
  Carpy Villan™️ (@PeteVillan1981) reported 32 minutes ago from Wednesfield, England

  @gazswain @O2 O2 🤝 Virgin - dog **** mobile networks

• 
  Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported 33 minutes ago from Burntwood, England

  @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

• 
  Amy Bradwell (@amy_bradwell) reported 34 minutes ago from Birmingham, England

  @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

• 
  Paul Moore (@Paul_Reviews) reported 40 minutes ago from Cannock Chase, England

  @chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.

• 
  Roger Leitch (@notdodgy) reported 42 minutes ago from Solihull, England

  @O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.

• 
  Rachele (@_Rachele_) reported 42 minutes ago from Birmingham, England

  Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 48 minutes ago from Birmingham, England

  @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

• 
  Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported 49 minutes ago from Birmingham, England

  @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Damien Quirk 🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪🇺🇦 (@damienquirk) reported 10 minutes ago

  @DelBoy80s @EnglandRugby @O2 And he makes poor decisions in defence. Ultimately we will never agree on this but I suspect you wouldn't have an issue if he played for any other team.

• 
  Rudiano (@RudianoBambino) reported 10 minutes ago

  @O2 Hi, I have been in Guadeloupe, French West Indies since February 23rd 2026. I got a text saying I have a maximum of 25 GB of roaming allowance included in my tariff. My 02 app doesn't work anymore so I can't monitor my usage. Can you help me see where I am at?

• 
  Mëtälmälc 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Metalmalc) reported 11 minutes ago

  @O2 Is your website down? I can’t login m, I’ve tried the Virgin thing several times and I’m losing the will to live.

• 
  imran L (@imran_lakha) reported 11 minutes ago

  @O2 have u got a issue with ur network currently..i have been experiencing difficulty with phone connection for last couple of days Wf12

• 
  Rugbybloke 🇪🇪 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌹 (@DelBoy80s) reported 13 minutes ago

  @EnglandRugby @O2 Borthwick is clueless. @RFU WTF!!!!

• 
  nitaa (@monteirobenitaa) reported 13 minutes ago

  The service in Richmond is so crap I can’t work out whether it’s the area or @O2. I cant even send iMessage using data inside my house it’s ridiculous. What network provider has better coverage pls. I’m cancelling this contract today

• 
  matthew Vern (@Matthewmidgley8) reported 14 minutes ago

  @O2 no signal yet again been like this for months and keep getting fobbed off time and time again. A pile of **** and yet you lot still keep taking money for something that’s non existence sort your shite out

• 
  L🍒 (@xlilyyrobinson) reported 14 minutes ago

  Disappointed with @O2. I’ve spent 4hrs on calls this week trying to resolve an issue. I’ve had contradictory information, multiple transfers & promised callbacks that never happened. Due to the repeated failures, the only reasonable option now is to allow me to leave penalty-free

• 
  Ian (@iancharris) reported 14 minutes ago

  @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

• 
  Kernal 💼🧼 (@chefkernal) reported 21 minutes ago

  hello @O2 do you accept freelance workers because the cell tower near my house is experiencing an outage and I can just do it for you if you want lmk