O2 Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Sutton Coldfield, England

The most recent O2 outage reports came from the following cities: Birmingham, Lichfield, Walsall, West Bromwich, Oldbury, Dudley, and Sheldon.

City	Problem Type	Report Time
Birmingham	Internet	3 days ago
Birmingham	Internet	9 days ago
Lichfield	Internet	10 days ago
Birmingham	Internet	11 days ago
Birmingham	Internet	11 days ago
Birmingham	Phone	15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  Tina-Louise Boyce (@LittleMissCosta) reported 13 seconds ago from Solihull, England

  @O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..

• 
  Gish Abeyratne (@GoGishiGoGo) reported 4 minutes ago from Birmingham, England

  @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

• 
  Tina-Louise Boyce (@LittleMissCosta) reported 4 minutes ago from Solihull, England

  @O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..

• 
  Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported 5 minutes ago from Burntwood, England

  @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

• 
  Sophie Drake (@SophieMDrake) reported 6 minutes ago from Birmingham, England

  @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

• 
  Lysander 🦆 (@Lysander_16) reported 10 minutes ago from Wednesfield, England

  Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?

• 
  ellen (@ellenkenty) reported 12 minutes ago from Lichfield, England

  @O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???

• 
  emma saunders (@emmajsaunders) reported 17 minutes ago from Solihull, England

  @O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years

• 
  Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported 20 minutes ago from Cannock Chase, England

  @O2 Any update on the phone signal, when its likely to be back on.

• 
  Matthew Sparks (@matthew_74) reported 24 minutes ago from West Bromwich, England

  @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

• 
  Amy Bradwell (@amy_bradwell) reported 26 minutes ago from Birmingham, England

  @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

• 
  Nas Mahmud (@M5Mahmud) reported 26 minutes ago from Birmingham, England

  @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

• 
  Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported 26 minutes ago from Cannock Chase, England

  @O2 Do you know when the issue maybe sorted by?????

• 
  Matthew Sparks (@matthew_74) reported 29 minutes ago from West Bromwich, England

  Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

• 
  Dad (@RampziieTweets) reported 35 minutes ago from Walsall Wood, England

  @TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable

• 
  John McKeon (@goingabitgrey) reported 41 minutes ago from Birmingham, England

  @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

• 
  Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported 43 minutes ago from Cannock Chase, England

  @o2 Got full 4g signal back.

• 
  Evan Davis (@EvanD) reported 47 minutes ago from Solihull, England

  @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

• 
  Adam Waterhouse (@adam0604) reported 54 minutes ago from Halesowen, England

  Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

• 
  ... (@ASWM1990) reported 56 minutes ago from Walsall Wood, England

  @O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  vincenzo ⚫ (@vinxi67) reported 4 minutes ago

  @NadineDorries @virginmedia @O2 Oh look, another poor work of fiction from Nadine

• 
  Mxdir (@Mxdir) reported 6 minutes ago

  @O2 And also, to pay this £168 - do I pay an "other amount" on my airtime bill, and just put in the bill total of the excess charges please? Don't want to make the incorrect payment & want to get my service back up asap.

• 
  Angela 💙 Wear a Mask 🇪🇺🇬🇧🇮🇪🇫🇷 #JohnsonOut (@EuropeanEnglish) reported 6 minutes ago

  @NadineDorries @virginmedia @O2 Oh, Nadine. Your lies can be found out. Then you'll look even more stupid (if possible).

• 
  Gingerbread McJingles💙 #leftylawyers (@teatimezes) reported 6 minutes ago

  @NadineDorries @virginmedia @O2 Hmmm. Imagine thinking the EU has any control over private companies in a non-Member State. Idiot.

• 
  Bantam Menace #johnsonout 3.5% #weißerose (@neilhwilliams) reported 8 minutes ago

  @BorisJohnson @virginmedia @O2 Commercial enterprises thankfully making it not as bad as it could be, is NOT a good look.

• 
  Losing My Religion (@bwlshanh) reported 13 minutes ago

  @NadineDorries @virginmedia @O2 Wow. So, so stupid...

• 
  Lisa S. (@decorelegantldn) reported 19 minutes ago

  @NadineDorries @virginmedia @O2 This idiot is talking about charges from private companies. Trying to blame the EU for everything and anything they signed up for. Beyond exhausting!

• 
  Rick (@Smickleberry) reported 21 minutes ago

  @O2 Wi-Fi calling would help if Wi-Fi was available. But it’s not. So looks like I’ve got an expensive calculator for the week. Thanks for your help. Will the service actually be improved in the area? Or is this just so you can install 5g? 4g and 3G service is poor for me.

• 
  Gary Bradshaw (@GaryBradshaw3) reported 24 minutes ago

  @BorisJohnson @virginmedia @O2 Damn, wish I'd voted Leave now. I didn't realise I could have retained one benefit I already had. What a fool I am. Well done Boris, this and an extra 2 hours in a pub in June....my hero.

• 
  Jamie (@SidNancy11) reported 24 minutes ago

  @BorisJohnson @virginmedia @O2 That means changing my network... just to get back to where I am.