O2 Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent O2 outage reports came from the following cities: Walsall, Birmingham, Wolverhampton, West Bromwich, Oldbury, Dudley, Sheldon and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Wolverhampton |
Internet | |
| West Bromwich |
Phone | |
| Walsall |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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Hooty McOwlface
(@Cheadle) reported
from
Birmingham, England
@whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves
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Carpy Villan™️
(@PeteVillan1981) reported
from
Wednesfield, England
@gazswain @O2 O2 🤝 Virgin - dog **** mobile networks
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 I assume free coffee is cheaper than investing in network capacity.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?
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Claire B🐈⬛🐈⬛
(@KittykatClaire) reported
from
Willenhall, England
That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...
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John
(@John10649040) reported
from
Birmingham, England
@O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !
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John
(@John10649040) reported
from
Birmingham, England
@O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !
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Claire B🐈⬛🐈⬛
(@KittykatClaire) reported
from
Willenhall, England
I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell
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Follow Poor Shamir Claimant Ali Entrapment
(@MuslimShamir) reported
from
Birmingham, England
@O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?
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Evan Davis
(@EvanD) reported
from
Solihull, England
@O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.
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The Cake Spa
(@TheCakeSpa) reported
from
Lichfield, England
Absolute garbage signal in central #lichfield again today @O2 - I have been with you over 20 years but I think I'm gonna have to bail. The last 2 years have been awful!
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.
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richard
(@auspices) reported
from
Birmingham, England
anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 working like clockwork? It goes faulty every week. "O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andy McC
(@AndyDMcC) reported
@O2 How about fixing the problems my wife and I are having with connecting with people after we ported to your network in December.
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Louise Freemantle
(@LFreemantle14) reported
@O2 i ordered a new sim 3 weeks ago and it still hasn't arrived! There is no way of contacting customer services, no live chat, no help online - any suggestions??? Not a great first impression
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Adrian Thorne
(@AdrianGardens) reported
@O2 Is your website down? Can't log into my account.
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MaameAfibaBessa
(@MaameAfibaBessa) reported
@O2 be clear that you’ve lost me as a customer and won’t be getting a dime out of me. What even gets on my nerves is till date I’m still receiving fraudulent codes on my other phone. No wonder you’re being sued for overcharging customers! SORT IT OUT!
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Michael Austin
(@chonggo0618) reported
@O2 I have a problem with my upgrade and can't get hold of anyone on online chat or on the phone
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Tom Bond
(@_tbond) reported
@o2 I ordered a watch from you. Great deal. Then it is out of stock, so called about it. Sales people - we can’t sell watches or see your order. Customer service people - we can’t see stock levels. The *only* thing I could do was cancel. Shocking. I still want a watch.
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Saj Shiuly Cowdhury
(@sa_jx) reported
@O2 its been 7 days i have retuned the faulty iPhone but did not hear anything from o2 yet !! I been told that after return in 5 days i will get my replacement ?! Where is replacement o2 whats going on?? Very bad experience i am having #iamangry #badcustomerservice
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MaameAfibaBessa
(@MaameAfibaBessa) reported
@O2 after making my details and number accessible to fraud with zero data protection, I chased it up for months and every time your customer service folks will tell me to contact Sony when I AM THE CUSTOMER AND THE VICTIM!! I call Sony and Sony tells me to call you!
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Sarah Louise
(@dragonsignite) reported
@O2 I placed an order for an upgrade with a delivery date of Monday 15th. Half an hour later I received an email saying it's out of stock with no estimate of when (or if) it will arrive. It's for my daughter's birthday on the 17th! Please help 😞
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James
(@Giraffacake) reported
@O2 im trying to sign into my account but i am unable, is your website down at the moment?