O2 Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Oldbury, Dudley and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
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| Birmingham |
Internet | |
| Walsall |
Phone | |
| Oldbury |
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| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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paul woolley
(@macwool) reported
from
Brownhills, England
@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Any update on the phone signal, when its likely to be back on.
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Alison Hadley 🛵
(@devilwoman1975) reported
from
Walsall Wood, England
@O2 losing signal on walsall area
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..
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Samantha Thompson
(@crazysamsam) reported
from
Walsall Wood, England
Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.
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#boredinafactoryupddated
(@GedNeilAlex) reported
from
Walsall Wood, England
Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
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Andrew Horton
(@Villandrew) reported
from
Solihull, England
@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Do you know when the issue maybe sorted by?????
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Conor
(@conorcole) reported
from
Birmingham, England
@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
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Gertrude Englebert 🇪🇺
(@Dedicated_Mole) reported
from
Burntwood, England
@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
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emma saunders
(@emmajsaunders) reported
from
Solihull, England
@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@o2 Got full 4g signal back.
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Joy nayyar
(@Joynayyar) reported
from
Coleshill, England
@O2 outgoing and incoming call issues all over westmidlands.
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
Is @O2 down at the moment?
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Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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...
(@ASWM1990) reported
from
Walsall Wood, England
@O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nick
(@Sleeper919) reported
@O2 @virginmedia Hi frens having difficulty getting the Volt benefits applied to an o2 and VM account. Was already signed up to VM and recently became an o2 customer. Can you assist?
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Tracey Bailey 💙
(@DrTABailey) reported
@O2 Well, my husband had to hang out the bedroom window to take a call today, so yes there is still an issue. There have been numerous emails, DMs and phone calls. I’m not getting into any more. We will be looking to move our 4 numbers in the new year.
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Ashley Fryer
(@ashleyfryer) reported
@O2 It’s ok, I called the customer service team in the end and I’m really hoping it’s sorted now 🤞🤞🤞 cheers
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Matt from Shadyside
(@weyland76) reported
@O2 I get that, not sure what carrier the guy in front of me was with but when I had no signal at all he was happily scrolling through tik tok videos.
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7
(@7ST__J) reported
Jheeeeeze swear down my @O2 tariff works the same in Colombia as if I was in the UK
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🆆🅸🅻🅻 🅶🆁🅴🅴🅽
(@potato_wizz) reported
@O2 asked to end my iPad contract a few months early & settle the balance, after 30 days received a rather blunt letter in the post stating that this balance may be passed to a debt collection agency! This isn’t good customer service for a current o2 customer of over 15 years!
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HeHymn ³⁰
(@brineferry) reported
from
Brentford, England
@O2 are you broken
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Harrogate_Wife
(@Harrogate_Wife) reported
Get the feeling I am not the only person having problems with @o2 and their ordering and customer service? Anyone else getting lip service with little or no result? Someone give me hope! #o2 #thursdayvibes #ThursdayThoughts
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Leia Walker
(@lvwx_) reported
@O2 I made an order a few days ago, i then got an email saying it was out of stock (which is fine) but it said I could track the progress of my order via the my O2 app, but it says I don’t even have an account & if I sign in online no orders show up. I’ve paid money upfront.
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Harrogate_Wife
(@Harrogate_Wife) reported
@O2 Thank you for your response. I will dm you but tbh I am getting exasperated by this. 22 years with @EE and only have to change as moved house. Nothing but errors and mis information. Really annoyed