O2 Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Sutton Coldfield, England

The most recent O2 outage reports came from the following cities: Birmingham, Lichfield, Walsall, West Bromwich, Oldbury, Dudley, and Sheldon.

City	Problem Type	Report Time
Birmingham	Internet	4 days ago
Birmingham	Internet	10 days ago
Lichfield	Internet	10 days ago
Birmingham	Internet	11 days ago
Birmingham	Internet	12 days ago
Birmingham	Phone	16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  Stuart Collett (@StuartCollett) reported 54 seconds ago from Walsall Wood, England

  So far today: @NOWTV failed our change from @bt_uk yesterday so no broadband. @O2 signal is poor so phones are no use & our @FreeviewTV signal is terrible. So no internet, data, @NOWTV, or @FreeviewTV. Oh, and a child needs to revise online for exams on Monday. Fantastic.

• 
  RICARDO WILLIAMS (@iamRicardoW) reported 8 minutes ago from Birmingham, England

  @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

• 
  ✨Becky Higgins✨ (@ppmbecky) reported 8 minutes ago from Walsall Wood, England

  @O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem

• 
  Ashley Robert Scrivens (@AshScrivens) reported 11 minutes ago from Birmingham, England

  Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

• 
  Ash❗️ (@A_J_92) reported 19 minutes ago from Birmingham, England

  @jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!

• 
  Griff™ in NYC 🗽 (@GriffPlays) reported 25 minutes ago from Birmingham, England

  @O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸

• 
  George Kafetzis (@Georgekafetzis) reported 28 minutes ago from Birmingham, England

  The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.

• 
  Gordé (@ReissOmari) reported 29 minutes ago from Birmingham, England

  @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

• 
  Ashley Robert Scrivens (@AshScrivens) reported 35 minutes ago from Birmingham, England

  Remember when @three public shamed @o2 for being down. Pot Kettle..

• 
  Gavin Wallace (@gav_wallace1) reported 39 minutes ago from Wednesfield, England

  2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest

• 
  Gordé (@ReissOmari) reported 41 minutes ago from Birmingham, England

  @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

• 
  ieesh (@Ieeshhhk) reported 43 minutes ago from Birmingham, England

  @O2 what’s with the dodgey service today 🙄

• 
  The McFugget (@Paul1366) reported 46 minutes ago from Tamworth District, England

  @O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.

• 
  Boris Worrall (@BorisJWorrall) reported 48 minutes ago from Walsall Wood, England

  Great customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅

• 
  George Kafetzis (@Georgekafetzis) reported 49 minutes ago from Birmingham, England

  @O2 your customer service has gone extremely S**T

• 
  Griff™ in NYC 🗽 (@GriffPlays) reported 51 minutes ago from Birmingham, England

  @O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.

• 
  Tariq Khan (@TeeKhan84) reported 52 minutes ago from Birmingham, England

  Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2

• 
  Mark cook (@MarkCook3rgj) reported 53 minutes ago from Tamworth District, England

  Absolutely poor service in Skegness this weekend @O2

• 
  Jake Box (@JakeBox7) reported 55 minutes ago from Walsall Wood, England

  Swear no matter what town/city I go I get no ******* signal on 02 @O2

• 
  HH (@harryharrad) reported 60 minutes ago from Birmingham, England

  @SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stupidity Allergies (@Allergy2Stupid) reported 5 minutes ago

  @O2 Jesus, even trying to root out scams is further infected with them, it’s out of control. 3rd parties keep trying to get me to renew my contract it’s infuriating. I’ll look into the TPS service, thanks.

• 
  Julie (@Juliebirch1210) reported 6 minutes ago

  @O2 @mitchellsingh89 The latest update which im finding hard to believe now Sorry, a phone mast close to you isn't working. Looks like a phone mast near to you isn't working as it should, sorry. Our engineers arasked CNOC for updatee on the case but your service might come and go until we fix it.

• 
  Lee Hill 8️⃣ (@teamhill888) reported 6 minutes ago

  @O2 @Ofcom That the complaint is being looked at but waiting for back office team to change the order status. Spoken to them again tonight and still no movement - absolutely insane lack of urgency - no support from any department

• 
  Lee Hill 8️⃣ (@teamhill888) reported 9 minutes ago

  @O2 @Ofcom That the complaint is being looked at but waiting for back office team to change the order status. Spoken to them again tonight and still no movement - absolutely insane lack of urgency - no support from any department

• 
  Neil Hailwood (@NeilHailwood) reported 15 minutes ago

  @O2 evening, purchased a new pixel 10 with the offer of a new Google watch, can't seem to find anyway to claim it?!! Can you help? Thanks

• 
  Camilla Sally Louise Latham (@CamillaLatham30) reported 16 minutes ago

  Signal is bad today @O2 here in S W wales

• 
  EvilSlasher🇬🇧🇮🇪 (@EvilSLASHER69) reported 18 minutes ago

  @O2 no network til Thursday at 8pm, the network was alright until you started ******* with it.

• 
  sarah gaze (@sarahgaze) reported 22 minutes ago

  @O2 endless calls, new sim and yet still no phone service. Beyond frustrating, I’ve sent DM’s, if you can’t fix it I will cancel payments

• 
  eliot (@eliothbu) reported 23 minutes ago

  @O2 absolutely ridiculous. Signed up to a new contact 3 days ago. So far, you’ve been unable to arrange DHL to get my new phone delivered. And now I have no phone service, and can’t be activated without the texted authentication code. Texted… to where? I have no active sim.

• 
  Boshek (@Boshek6) reported 23 minutes ago

  @O2 Yeah they just change it. Tell you what’s funny I never used to get these calls ever till virgin swapped to O2. I’m suspecting o2 either sold my details on or someone who works there has.