O2 service status in Sutton Coldfield, England

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Sutton Coldfield, England

The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Lichfield, Walsall, West Bromwich, Dudley, and Sheldon.

City	Problem Type	Report Time
Oldbury	Internet	3 days ago
Birmingham	Phone	4 days ago
Birmingham	Internet	8 days ago
Birmingham	Internet	14 days ago
Lichfield	Internet	15 days ago
Birmingham	Internet	16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  Chris Sammons (@ChrisSammons_) reported 2 minutes ago from Birmingham, England

  @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

• 
  Rudi Feix (@Brumdad30) reported 12 minutes ago from Birmingham, England

  @O2 will someone please help me!!! Bloody useless o2

• 
  Gordé (@ReissOmari) reported 16 minutes ago from Birmingham, England

  @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 17 minutes ago from Birmingham, England

  @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

• 
  George Kafetzis (@Georgekafetzis) reported 19 minutes ago from Birmingham, England

  @O2 your customer service has gone extremely S**T

• 
  Ashley Robert Scrivens (@AshScrivens) reported 26 minutes ago from Birmingham, England

  Remember when @three public shamed @o2 for being down. Pot Kettle..

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 27 minutes ago from Birmingham, England

  @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

• 
  karen (@kazpeza) reported 28 minutes ago from Wednesfield, England

  @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

• 
  j7b7 (@Jeanybabesb) reported 28 minutes ago from Walsall Wood, England

  Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

• 
  Chris Sammons (@ChrisSammons_) reported 29 minutes ago from Birmingham, England

  @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

• 
  Jake Box (@JakeBox7) reported 31 minutes ago from Walsall Wood, England

  Swear no matter what town/city I go I get no ******* signal on 02 @O2

• 
  ieesh (@Ieeshhhk) reported 31 minutes ago from Birmingham, England

  @O2 what’s with the dodgey service today 🙄

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 34 minutes ago from Birmingham, England

  @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

• 
  The McFugget (@Paul1366) reported 35 minutes ago from Tamworth District, England

  @O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 36 minutes ago from Birmingham, England

  @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

• 
  Ashley Robert Scrivens (@AshScrivens) reported 41 minutes ago from Birmingham, England

  Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

• 
  Gordé (@ReissOmari) reported 43 minutes ago from Birmingham, England

  @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

• 
  steve beard (@steve8454) reported 45 minutes ago from Birmingham, England

  @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

• 
  steve beard (@steve8454) reported 58 minutes ago from Birmingham, England

  @O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!

• 
  steve beard (@steve8454) reported 58 minutes ago from Birmingham, England

  @O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  adam (@AdamAheale) reported 7 minutes ago

  @O2 your customer service is garbage #o2

• 
  Capsule Toy (@capsule_toy) reported 12 minutes ago from Oadby and Wigston, England

  Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.

• 
  Steve★ (@0_steve_1) reported 13 minutes ago

  @O2 @arrdeegram Tried to get this via priority app - doesn't work. Arrdee site says page not found.

• 
  GSBOUT (@hammers_969) reported 13 minutes ago

  @O2 I haven't had any phone signal round my area for 2 weeks! What's going on? Sort it out, so useless! 🤬

• 
  Jessie | Blogger 💮 (@_itsjustjessie_) reported 16 minutes ago

  O2 playing bare spa music whilst I'm on hold trying to calm me down when all I want to do is speak to a human 😩 @O2

• 
  Gillian Neely (@GillianNeely) reported 17 minutes ago

  Hi @o2 is there any update on issues in the Belfast area? I still can’t make/receive calls.

• 
  Nic (@Nic_Belfast) reported 19 minutes ago

  @O2 is there an issue with service today in Belfast?

• 
  Ash 💙 (@me_and_flora) reported 22 minutes ago

  @O2 Calls fail immediately. No 4G sign. This error appeared sometime after returning from a hospital appointment yesterday. I phoned my dad on the way out. It was fine then. Having communication lines affected is a serious issue due to higher risk of needing emergency contact.

• 
  Rixy11 (@aaronrix11) reported 23 minutes ago

  @O2 app online agent chat isn't available is there a problem?

• 
  Kevin Wyse (@kwysey) reported 24 minutes ago

  @ermnohun @O2 That sucks. Hopefully You get it back soon. Just appeared back for me