O2 outages and service status in Sutton Coldfield, England

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton Coldfield, England

The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Tamworth, Tipton, and Oldbury.

City	Problem Type	Report Time
Birmingham	Internet	6 hours ago
Walsall	Phone	4 days ago
Tamworth	Phone	6 days ago
Birmingham	Total Blackout	9 days ago
Birmingham	Internet	11 days ago
Tipton	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  Hooty McOwlface (@Cheadle) reported 2 minutes ago from Birmingham, England

  @whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves

• 
  Adam Waterhouse (@adam0604) reported 5 minutes ago from Halesowen, England

  Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

• 
  ... (@ASWM1990) reported 7 minutes ago from Walsall Wood, England

  @O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!

• 
  Tom Bradshaw (@_tombradshaw) reported 9 minutes ago from Birmingham, England

  @EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!

• 
  Ash❗️ (@A_J_92) reported 15 minutes ago from Birmingham, England

  @jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 15 minutes ago from Birmingham, England

  @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

• 
  ✨Becky Higgins✨ (@ppmbecky) reported 17 minutes ago from Walsall Wood, England

  @O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem

• 
  ellen (@ellenkenty) reported 20 minutes ago from Lichfield, England

  @O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???

• 
  Roger Leitch (@notdodgy) reported 25 minutes ago from Solihull, England

  @O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?

• 
  Conor (@conorcole) reported 33 minutes ago from Birmingham, England

  @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

• 
  Rudi Feix (@Brumdad30) reported 35 minutes ago from Birmingham, England

  @O2 will someone please help me!!! Bloody useless o2

• 
  RICARDO WILLIAMS (@iamRicardoW) reported 36 minutes ago from Birmingham, England

  @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

• 
  Rachele (@_Rachele_) reported 38 minutes ago from Birmingham, England

  Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

• 
  Dean but festive (@DeanMSimons) reported 39 minutes ago from Birmingham, England

  hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?

• 
  Samantha Thompson (@crazysamsam) reported 43 minutes ago from Walsall Wood, England

  Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 43 minutes ago from Birmingham, England

  @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...

• 
  Gish Abeyratne (@GoGishiGoGo) reported 47 minutes ago from Birmingham, England

  @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

• 
  Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported 48 minutes ago from Birmingham, England

  @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

• 
  George Kafetzis (@Georgekafetzis) reported 50 minutes ago from Birmingham, England

  @O2 your customer service has gone extremely S**T

• 
  ChrisJSharratt_ (@ChrisJSharratt_) reported 51 minutes ago from Birmingham, England

  @O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KG (@keithgreenoak) reported 5 minutes ago

  @O2 hi, i’ve been going through the online process to order a new phone and tariff and half way through i’ve had a blank page after submitting an upfront payment. The payment has gone through but i can’t complete the next steps. Can you help?

• 
  Karen Hepburn (@karenh_5) reported 5 minutes ago

  @O2 please help my sisters SIM card has been stolen

• 
  Katosaurus (@Katostevens) reported 7 minutes ago

  @O2 is your website down? I’m trying to log in and it’s going nowhere

• 
  Steve Nunn (@Proj65) reported 10 minutes ago

  @O2 @Propermister89 Hi. When I call your support number I am redirected to top up my account. There are no options to get help with activating a new SIM card. Plus the system does not recognize main debit card number, so I cannot top up the account either. The phone number 202 didn't work Help

• 
  brian mcmillan (@brainmcmillan) reported 12 minutes ago

  @O2 Duh. The issue is the recorded message from your network telling me that my phone is blocked despite your staff telling me that my account is not in arrears and my DD was taken on the 11th without issue.

• 
  Ian Maxfield (@imaxrepairs) reported 14 minutes ago

  @O2 Would satellite service help?

• 
  𝐀𝐃𝐙 (@ad_moran4) reported 14 minutes ago

  Very frustrating that after being a loyal customer of @EE for over 25 years the best deal they can do me is £73 a month for the new iPhone 17 when @O2 can me the same deal for £57 a month. Loyalty means nothing these days ! 😡

• 
  Viridis (@Lord_Viridis) reported 15 minutes ago

  @MartinSLewis Now ask them why a large % of their customers cannot access their accounts or payment portal Broken for months but @O2 don't seem to care. It's ridiculous how I cannot look at any of my account or pay my bill using the online service

• 
  Terry (@Yorkiebarkid1) reported 20 minutes ago

  @puncharama @MartinSLewis @O2 O2 asked me to direct message them which i did only for them to say they couldn't help and had to ring. I’ve now switched to talk mobile this morning.

• 
  Simon Gibson (@SimonGibson1508) reported 20 minutes ago

  @o2 why is your app so s?£t it never works!!!