O2

O2 Outage Report in Birmingham, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Birmingham come from postal codes B2, B18, B19, B5 and B1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Birmingham, England 07/25/2025 11:20

July 25: Problems at O2

O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Birmingham, England

The most recent O2 outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Sutton Coldfield, West Bromwich and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomOldbury Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

  • shaikhycwu Sajid Shaikh (@shaikhycwu) reported from Birmingham, England

    @O2 Why are customers so unreliable in what they tell to resolve your issue. That was cause by o2 customer services yet customer suffer and pay the bill

  • UKHarvick_Fan Jackie (@UKHarvick_Fan) reported from Birmingham, England

    @O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!

  • PeteVillan1981 Carpy Villan™️ (@PeteVillan1981) reported from Wolverhampton, England

    @villa4ever29 @Virgin @O2 Awful mobile coverage for the last 12 months. Shame I’m tied in to my contract for another 6 months. It’s been particularly bad the last couple of weeks. No 4G available and switching between 3G & EDGE regularly. Appalling

  • PeteVillan1981 Carpy Villan™️ (@PeteVillan1981) reported from Wolverhampton, England

    How poor is the coverage from @virgin mobile? Since the merger with @O2 the mobile coverage is appalling. Massive price increase on all plans/ packages yet the network service is worse than ever

  • sabphotos69 SAB Photography (@sabphotos69) reported from Woodside, England

    @simonmaroulis @O2 @ThreeUK The mast near me. Hasn’t worked in now 19months. I understand dead spots, but I struggle to get a 4g signal anywhere. Utterly ridiculous.

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @O2 Hi, please could you help me with a online store order?

  • PongoVilla PongoVilla (@PongoVilla) reported from Birmingham, England

    Why has #o2 gone crap since they merged with #Virgin time to move @o2

  • sabphotos69 SAB Photography (@sabphotos69) reported from Dudley, England

    @TheOldDear @O2 @EnglandRugby You’d think it would be easy to provide a service considering they charge me……….. wait for it £67 a month. I get no signal at all most of the time. Yet apparently engineers are working on it.

  • MikeKlymko Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 Called to complain about poor network coverage where I live and work. Battery died whilst waiting on hold forever.

  • ChrisJSharratt_ ChrisJSharratt_ (@ChrisJSharratt_) reported from Birmingham, England

    @O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!

  • charlll18x Charlotte (@charlll18x) reported from Dudley, England

    Don’t know what I’m paying for as it is can’t name a place I actually get signal, now a massive price increase. Can’t wait to leave @O2

  • MikeKlymko Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 yet again unable to charge my car because the signal from isn’t good enough.

  • _tombradshaw Tom Bradshaw (@_tombradshaw) reported from Birmingham, England

    @EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!

  • MikeKlymko Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.

  • MikeKlymko Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @O2 Priority down!!!!!

  • sukirandhawa4x4 Suki Randhawa (@sukirandhawa4x4) reported from Walsall Wood, England

    @O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.

  • sukirandhawa4x4 Suki Randhawa (@sukirandhawa4x4) reported from Walsall Wood, England

    @O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.

  • James_Burton04 James Burton (@James_Burton04) reported from Tamworth District, England

    Loosing the will to live with @O2 and the appalling lack of customer service!! Nearly 4 weeks and still no refund received!!

  • RefinedSavage Dani Grim (@RefinedSavage) reported from Dudley, England

    @O2 Thanks, it was worth a try, but unfortunately I can't open the link because my connection speed is apparently too slow.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesGunn18281 James Gunn (@JamesGunn18281) reported

    @O2 what a joke if a company spent over 2 hours tymryi g to airy out an issue and just get the run around sick of this crap from big companies as long as you get the money you don't give a crap.

  • Bucky1312 Robert Buxton (@Bucky1312) reported

    @JPBOLDY @O2 Is saying not registered on network

  • icedvow2 icedvow (@icedvow2) reported

    @O2 i first got a sim card for it back in 2021, it never connected in the first place until august 2022 when it first actually connected to a celltower and then stopped the next day

  • Bucky1312 Robert Buxton (@Bucky1312) reported

    @O2 any current issues? Mum is unable to call anyone from her phone and when I try and call her it’s saying it’s an incorrect number!

  • SuzanneTait Suzanne Tait (@SuzanneTait) reported

    @O2 Help in time ? Nobody was really any help at all.

  • geoff_darren Geoff Darren (@geoff_darren) reported

    @VodafoneUK hi I’ve just tried to call my mum who’s a Vodafone customer. It says call failed. But my brother and dad can call her? Confused. I’m with @O2 and all other calls work perfect? And here’s me thinking I’ll transfer to Vodafone next year … 😌

  • mattd1981 Matt Dickinson (@mattd1981) reported

    @O2 While it’s moving and stationary. I thought the purpose of a mobile device was that it could be used whilst MOBILE, moving, not stationary. I think your reply is poor and a typical social media reply that shows you really couldn’t care less.

  • brunts100 Andrew Brunton (@brunts100) reported

    @O2 still no contact about my complaint that I made nearly a month ago after being told someone would call to discuss. Awful service

  • jamespostans1 James Postans (@jamespostans1) reported

    @O2 Unfortunately I can't pass it on it was on my wife's phone and it was marked as scam and blocked. It's good to know you have reported it internally and if this is a bank of numbers they shut the customer down. Despite my protection activate I still get scam numbers showing.

  • kelzf kel (@kelzf) reported

    @WillsherDaniel @O2 Mines stil not working either since yesterday i stil cant make calls