O2

O2 Outage Report in Birmingham, England

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The latest reports from users having issues in Birmingham come from postal codes B12, B5, B2, B18 and B19.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Birmingham, England 08/14/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Birmingham, England

The most recent O2 outage reports came from the following cities: Walsall, Birmingham, Oldbury, Wolverhampton, Sutton Coldfield, West Bromwich and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalsall Phone
United KingdomBirmingham E-mail
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomWalsall Phone
United KingdomBirmingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73

  • conorcole Conor (@conorcole) reported from Birmingham, England

    @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

  • Villandrew Andrew Horton (@Villandrew) reported from Solihull, England

    @villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

  • Joynayyar Joy nayyar (@Joynayyar) reported from Coleshill, England

    @O2 outgoing and incoming call issues all over westmidlands.

  • LittleMissCosta Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England

    @O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

  • crazysamsam Samantha Thompson (@crazysamsam) reported from Walsall Wood, England

    Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    Is @O2 down at the moment?

  • macwool paul woolley (@macwool) reported from Brownhills, England

    @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

  • areeyoushaw Harris (@areeyoushaw) reported from Dudley, England

    Signals dog **** today lads, lasses, (other) @O2

  • amy_bradwell Amy Bradwell (@amy_bradwell) reported from Birmingham, England

    @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

  • emmajsaunders emma saunders (@emmajsaunders) reported from Solihull, England

    @O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

  • GedNeilAlex #boredinafactoryupddated (@GedNeilAlex) reported from Walsall Wood, England

    Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!

  • devilwoman1975 Alison Hadley 🛵 (@devilwoman1975) reported from Walsall Wood, England

    @O2 losing signal on walsall area

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • paulapants89 Paula 🦋🦋🦋🦋 (@paulapants89) reported

    @O2 Yeah my app won’t help I payed money off my phone bill Friday but it’s not showing

  • Krys_Champlain Phoenix (@Krys_Champlain) reported

    @O2 how come your website NEVER works properly? You’re quick to bill & take my money every month but can’t be found when I need help with something. You need to much better @O2!!!! 😡

  • Lincoln863 Lincoln86 (@Lincoln863) reported

    @O2 what's going on in the Stockton on tees area? 4g coverage has been shocking for weeks. Phones says I've 4g signal but constant hit and miss. Thanks.

  • richypowpow Richy Kenny (@richypowpow) reported

    @O2 sort yer customer care out! been cut off 6 times , called again today and you are shut !!

  • bri0142 bri0142 (@bri0142) reported

    @O2 any chance of you fixing my no incoming calls and texts issue today? Still got 3 days in which I can cancel

  • kendotmac Big Mac (@kendotmac) reported

    @O2 Hey guys. What the hell is the issue with the signal around the centre of Edinburgh. Particularly around Waverley Train Station? Been weeks now, with little or no signal. Pathetic service.

  • paulapants89 Paula 🦋🦋🦋🦋 (@paulapants89) reported

    @O2 I need help please

  • ecgdave Dave Johnson (@ecgdave) reported from Edenfield, England

    @O2 hello upgraded my phone last week and submitted a sim swap request that's still not been actioned in over 24hrs is there an issue?

  • kyle_harring Kyle Harring (@kyle_harring) reported

    @O2 Sure, how can you help?

  • john_mcquaide john mcquaide (@john_mcquaide) reported

    Is it ok for o2 to effectively can cancel a contract without reason, permission, authorisation, discussion or agreement and leave a long term loyal customer will no phone access hindering my ability to do my work and not do anything to resolve the issue?? @MarkEvansO2 @O2