O2 Outage Report in Birmingham, England
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The latest reports from users having issues in Birmingham come from postal codes B2, B18, B19, B1, B5 and B12.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Birmingham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Birmingham, England
The most recent O2 outage reports came from the following cities: Birmingham, Wolverhampton, Brierley Hill, Dudley, West Bromwich and Oldbury.
City | Problem Type | Report Time |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
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Iyaaz Matadar (@IyaazMatadar) reported from Redditch, England
Anyone on @O2 having problems sending @WhatsApp messages?
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Teg Singh (@MrTegSingh) reported from Wolverhampton, England
@wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡
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Evan Davis (@EvanD) reported from Solihull, England
@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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Sophie Drake (@SophieMDrake) reported from Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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Adam Waterhouse (@adam0604) reported from Halesowen, England
Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!
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Anne Baines 💙💙💙💙💙💙 (@AnneBaines1) reported from Hagley, England
@acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself
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Dad (@RampziieTweets) reported from Walsall Wood, England
@TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable
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Lysander 🦆 (@Lysander_16) reported from Wednesfield, England
Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
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Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England
@CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!
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John McKeon (@goingabitgrey) reported from Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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Teg Singh (@MrTegSingh) reported from Wolverhampton, England
@O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone
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Nas Mahmud (@M5Mahmud) reported from Birmingham, England
@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
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Dave Bennett (@DaveBennett79) reported from Redditch, England
@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
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Matthew Sparks (@matthew_74) reported from West Bromwich, England
@O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.
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Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England
@O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..
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Andy Hollinson (@AndyH_Official) reported from Redditch, England
@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
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Matthew Sparks (@matthew_74) reported from West Bromwich, England
Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?
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Andy Hollinson (@AndyH_Official) reported from Redditch, England
@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
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Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️🌈🌹🌊 (@Martbushii) reported from Dudley, England
@O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet
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... (@ASWM1990) reported from Walsall Wood, England
@O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Cheryle Moloney (@CheryleMoloney) reported
@O2 I have refreshed all day and still not on yet, seeing tickets for sale for £1000!! Absolute joke!! Telecommunications giant with issues due to priority, absolutely embarrassing!! @peterkay_co_uk surly this Is not acceptable in this current climate 😑 you tried to keep price down
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Billy (@Billy73545832) reported
@O2 Who did you sell them to the apps been down all day absolutely disgusting
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Curious🐇Clare 🇺🇦 (@clare_curious) reported
@juleslh87 @O2 Safe to say when my contract is up I’ll try a different provider. I appreciate it was unprecedented demand, but not to have for seen and been prepared for it is just stupid.
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Jason Lloyd-Jones (@JTLloydJones) reported
@O2 I feel the same as a lot of o2 customers let down, been with o2 30 years won’t be for much longer.
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Martyn Watkins (@Martynwatkins) reported
@johnsinfield @O2 No such thing as bad publicity - reports all over the bbc driving more traffic to a show thats already guaranteed to sell out. They are delivering the required service, as every available ticket will be sold. Cost to scale for a short peak just doesnt deliver a return.
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mathew hamer (@mathewhamer) reported
@O2 How can they be sold out if the app and website have been down all day??????
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Chris hatwood (@CharlieChestnut) reported
@O2 That’s a absolute joke! Couldn’t even login for 9 hours! You’re a total shambles.
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Steven Humberstone (@StevenHumberst2) reported
@katie_louise_b @O2 Totally agree. 4g and 5g where available are terrible !
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Lord Bailey (@choclab123) reported
@O2 Presale lasts for 48 hours and your sold out in 8 hours. With the App down all day, who have you sold all those tickets to #peterkaytickets #peterkaytour #peterkay
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Captain Obvious (@Capxobvious) reported
@rocknroll66 @O2 O2 made a complete mess of it. Other priority methods were available (Ovo and Three) which worked with minor issues.