O2 Outage Report in Birmingham, England

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birmingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Birmingham, England

The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, Dudley, and Sheldon.

City	Problem Type	Report Time
Oldbury	Internet	1 day ago
Birmingham	Phone	3 days ago
Birmingham	Internet	7 days ago
Bromsgrove	Phone	11 days ago
Birmingham	Internet	13 days ago
Birmingham	Internet	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

• 
  Charlotte (@charlll18x) reported 3 minutes ago from Dudley, England

  Dunno what’s worse your “priority” or signal @O2

• 
  Roger Leitch (@notdodgy) reported 5 minutes ago from Solihull, England

  @O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.

• 
  richard (@auspices) reported 10 minutes ago from Birmingham, England

  anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 12 minutes ago from Willenhall, England

  That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....

• 
  Roger Leitch (@notdodgy) reported 15 minutes ago from Solihull, England

  @O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.

• 
  Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported 16 minutes ago from Birmingham, England

  Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

• 
  Roger Leitch (@notdodgy) reported 16 minutes ago from Solihull, England

  @o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.

• 
  Roger Leitch (@notdodgy) reported 18 minutes ago from Solihull, England

  @O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...

• 
  Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported 20 minutes ago from Birmingham, England

  @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

• 
  Roger Leitch (@notdodgy) reported 27 minutes ago from Solihull, England

  @o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 32 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Roger Leitch (@notdodgy) reported 34 minutes ago from Solihull, England

  @O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!

• 
  Hooty McOwlface (@Cheadle) reported 36 minutes ago from Birmingham, England

  @whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves

• 
  Tracey_Devina (@Tracey_Devina) reported 42 minutes ago from West Bromwich, England

  @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

• 
  Roger Leitch (@notdodgy) reported 44 minutes ago from Solihull, England

  @O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?

• 
  Evan Davis (@EvanD) reported 44 minutes ago from Solihull, England

  @O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.

• 
  Carpy Villan™️ (@PeteVillan1981) reported 44 minutes ago from Wednesfield, England

  @gazswain @O2 O2 🤝 Virgin - dog **** mobile networks

• 
  batgirl (@amanmarway) reported 50 minutes ago from West Bromwich, England

  @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

• 
  Roger Leitch (@notdodgy) reported 51 minutes ago from Solihull, England

  @O2 I assume free coffee is cheaper than investing in network capacity.

• 
  Roger Leitch (@notdodgy) reported 54 minutes ago from Solihull, England

  @O2 working like clockwork? It goes faulty every week. "O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fern 🖤 (@FernScottt) reported 8 minutes ago

  @O2 @O2 It’s been over 5 days now since I was told my issue would be resolved in 5 days.....what now?

• 
  Michelle Szebert (@SzebertMichelle) reported 9 minutes ago

  @O2 can u please tell me if there is a problem with the live chat? I’ve been trying for days to get in contact regarding my sons phone but constantly saying the agents are busy.

• 
  Sparky Shiny (@sparkyshiny) reported 10 minutes ago

  @O2 Many times yesterday and today, it was made by the self service option of texting PAC to 65075.

• 
  🇹🇿🇮🇳ig:@wordsofatlas🇸🇴🇾🇪 (@NomadicIroh) reported 11 minutes ago

  @O2 I'm trying to cancel @disneyplus but the app and online aren't working so I can't. If I get charged y'all better give me compensation for all the stress you're putting me through

• 
  TC (@tjcarter87) reported 12 minutes ago

  @O2 Hi. Been trying to give you a PAC code on the App to bring a number over to you, but keep getting emails saying I failed security and the port was unsuccessful. 5 times now. Phone keeps telling me to do it on the app then cuts me off! Help!!

• 
  Louise Robertson (@lourob13) reported 15 minutes ago

  @O2 is there any way to speak to someone about my phone? I keep getting cut off when calling 202 and online chat won’t let me ask anyone for help.

• 
  SJC (@sarahconkling) reported 17 minutes ago

  @O2 I have not had signal in SW19 or Mitcham since yesterday afternoon. When will the service be back? Can I get a refund on my bill?

• 
  Chris Adams (@ChrisAdamsFabs) reported 24 minutes ago

  Hi @o2 I’ve just been through the process of ordering a new phone from you guys. Got to the payment page and halfway through it crashed. Got a load of paperwork through to my email address. Not sure if it has gone through or not. Can you help? 🥰👍

• 
  Red For Life (@djmrx) reported 26 minutes ago

  @O2 I understand that but why do you make it so difficult to book a port online? Wouldn't sorting your online problems out take strain off the call centre staff? If I could have sorted the port out online I wouldn't have had to call up.

• 
  Big Little Sister (@TheBigLittleSis) reported 27 minutes ago

  @O2 Hi I DM'd you as requested no reply. Not feeling that confident with yr service now. I have the details from you definitely says before new year and its 2 wks past now. Plus I'm going to lose the chance of the 20% discount. Not happy @O2