O2 Outage Report in Birmingham, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Birmingham come from postal codes B44 and B12.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Birmingham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (52%)
-
Internet (23%)
-
Total Blackout (16%)
-
E-mail (4%)
-
Wi-fi (4%)
-
TV (1%)
Live Outage Map Near Birmingham, England
The most recent O2 outage reports came from the following cities: Birmingham, Stourbridge, Walsall, Oldbury, Wolverhampton and Sutton Coldfield.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Stourbridge |
Phone | |
| Walsall |
Phone | |
| Birmingham |
||
| Birmingham |
Internet | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
-
Betsy Snow
(@longhairdsgtmaj) reported
from
Wombourne, England
@CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!
-
Dad
(@RampziieTweets) reported
from
Walsall Wood, England
@TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable
-
Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
-
#boredinafactoryupddated
(@GedNeilAlex) reported
from
Walsall Wood, England
Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
-
Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
Is @O2 down at the moment?
-
Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G
-
Andrew Horton
(@Villandrew) reported
from
Solihull, England
@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
-
Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..
-
Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
-
Harris
(@areeyoushaw) reported
from
Dudley, England
Signals dog **** today lads, lasses, (other) @O2
-
Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
-
Alison Hadley 🛵
(@devilwoman1975) reported
from
Walsall Wood, England
@O2 losing signal on walsall area
-
Conor
(@conorcole) reported
from
Birmingham, England
@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
-
Samantha Thompson
(@crazysamsam) reported
from
Walsall Wood, England
Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.
-
paul woolley
(@macwool) reported
from
Brownhills, England
@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
-
emma saunders
(@emmajsaunders) reported
from
Solihull, England
@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
-
Dave Bennett
(@DaveBennett79) reported
from
Redditch, England
@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
-
Joy nayyar
(@Joynayyar) reported
from
Coleshill, England
@O2 outgoing and incoming call issues all over westmidlands.
-
Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..
-
...
(@ASWM1990) reported
from
Walsall Wood, England
@O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Alex
(@Ecoordinated1) reported
@O2 Hi O2, I need to cancel an ancient account you keep trying to bill me for. I don't live in the UK so cannot come in to store, why do you make it so hard? What do you expect me to do?
-
Jo Atrill
(@JoAtrill) reported
@O2 been trying for last hour to set up an o2 new account. The website has taken the upfront payment and won’t go through on website. Called twice and been cut off. Help! I was on hold for 20 mins each time and cut off from advisor.
-
𝗙𝗔𝗦𝗧𝗟𝗔𝗡𝗘 𝗠𝗘𝗗𝗜𝗔 𝗨𝗞
(@FastlaneMediaUK) reported
@O2 @EE whats the deal with the awful network coverage in scotland. Calls being dropped etc its getting beyond a joke 😡
-
kirsty
(@Sparkys_servant) reported
@O2 my phone reception is garbage, again. 4th time this yr its been reported. Same story,"no issue in area, we will investigate" nobody can make me out when I/they call, inside or outside the house. Tried wifi calling and resetting. At a loss now 😔
-
Rhian Ostler
(@Rhi71) reported
@O2 I’ve tried to use priority code to book tickets for come from away but the website crashed before finalising. Priority app is showing code has been used, can anyone help with this please?
-
Jinxthem
(@Jinxthem1) reported
@O2 When did you pre warn us of this ? Your tone sounds like I’m being a problem. I’m a distressed customer so fix your attitude
-
Jinxthem
(@Jinxthem1) reported
@O2 I’m on my wifi. Nothing to do with O2 / 4G. There is an issue with my 4G internet and phone calls. So can you answer my question? Is there a service issue in L17 @O2
-
Matt
(@mutt1975) reported
@O2 you must have the worst automated system ever
-
Jake
(@Im_a_train) reported
@O2 DM sent, please actually respond to this one, O2 customer support is awful, hence why i've left
-
AlexandraJulie🌈💜 she/her
(@Alioli1988) reported
@O2 Yes that seems to be the issue! I didn't even know what a spend cap was, I guess it wasn't explained very well when I signed up for the contract. Thanks for helping me locate the problem.