O2 Outage Report in Birmingham, England
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The latest reports from users having issues in Birmingham come from postal codes B20, B33 and B10.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Birmingham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Birmingham, England
The most recent O2 outage reports came from the following cities: Birmingham, Dudley, West Bromwich, Oldbury, Bromsgrove and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Dudley |
Phone | |
| Birmingham |
Internet | |
| Dudley |
Phone | |
| Birmingham |
Internet | |
| West Bromwich |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
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j7b7
(@Jeanybabesb) reported
from
Walsall Wood, England
Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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Andrew
(@Bigglesdaf) reported
from
Wombourne, England
@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @three public shamed @o2 for being down. Pot Kettle..
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain
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Phil Tonks
(@PhilTonks2) reported
from
Dudley, England
@O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.
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Rachele 🍷
(@_Rachele_) reported
from
Redditch, England
@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
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Jake Box
(@JakeBox7) reported
from
Walsall Wood, England
Swear no matter what town/city I go I get no ******* signal on 02 @O2
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The McFugget
(@Paul1366) reported
from
Tamworth District, England
@O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@O2 your customer service has gone extremely S**T
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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RICARDO WILLIAMS
(@iamRicardoW) reported
from
Birmingham, England
@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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Stu Parry
(@Wolvostu) reported
from
Dudley, England
Is 02 down in the DY6 area @O2
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ieesh
(@Ieeshhhk) reported
from
Birmingham, England
@O2 what’s with the dodgey service today 🙄
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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David
(@irDavidIRL) reported
@O2 any chance of being able to sign into the website some time this year? Can’t access my payment details on the app and the website just hangs and doesn’t load when I try to sign in. I need to change my payment details for my contracts. This has been ongoing for a while now.
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The Language Quest
(@language_quest) reported
@O2 Every time I try to ring in I’ve been cut off I need someone to call me ASAP it’s about a complaint that was originally resolved but has happened again I need someone in the complaints resolution dept to contact me please ASAP today
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Wayne Maverick Stark
(@whid106) reported
@O2 I'm trying (in vain) to contact someone from o2 regarding my phone not working. I've tried the customer service number, gone through the automated options and keep being cut off!!! There is no online chat option! How do I speak to someone from o2 to resolve this issue??
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Glyn Waight
(@GlynWaight) reported
@O2 @OakNational Upgraded yesterday and my new iPhone 12 coming today but the phone I am still using until it comes is saying no service can you help ?
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Mary MOMXW™ Williams ✊🏿✊🏾✊🏽✊🏼✊🏻
(@MOMXW) reported
@O2 How Kong is the My O2 site going to be out of service for? App is down website is down and the call center is closed....
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Chelsea Shapiro-Waugh
(@Chelsea_Bun91) reported
@O2 I was told monthly for 5 months that they would add the discount. Then an operative just decided it wouldn’t be applied as they couldn’t see it in the notes and so for months I’ve been stuck with a contract at a higher amount than agreed that I never would have gotten.
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CaTh
(@Cath_81) reported
@O2 absolute joke your call centres in South Africa Rude unhelpful people that have no signal and a massive delay on the phone call. JOKE. You're a phone company SORT IT OUT 🤬😡😡😡
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wife seeker
(@Kewjonrichard) reported
@bhuvanbhaskar @O2 Update for you people on many faces of 02. Reported problem signal our mast busy stop complaining. If you take out contract your signal improves. Your phone at fault. This dead lock letter go away. I contact mp and ombudsman. Next face. Very sorry we have discovered fault
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Mum of Fat Cassie
(@MumofFatCassie) reported
Morning, @O2. I've just had what I think is a scam call. Started talking about my O2 account ('available for upgrade on business tariff'). I'm no longer an O2 customer so I think this is probably not legit. Let me know if you want the number it came from and I'll forward to you.
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gerrard for 10iar
(@TimskelperTav) reported
@tescomobile @O2 I feel I deserve an apology for the **** service