O2 Outage Report in Birmingham, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Birmingham come from postal codes B18, B2, B12, B5 and B4.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Birmingham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (56%)
-
Internet (23%)
-
Total Blackout (12%)
-
E-mail (4%)
-
Wi-fi (4%)
-
TV (1%)
Live Outage Map Near Birmingham, England
The most recent O2 outage reports came from the following cities: Dudley, Birmingham, Wolverhampton, West Bromwich, Oldbury and Redditch.
| City | Problem Type | Report Time |
|---|---|---|
 Dudley |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Wolverhampton |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
-
George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@O2 your customer service has gone extremely S**T
-
HH
(@harryharrad) reported
from
Birmingham, England
@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!
-
Iain L Masson - Musician
(@Massontweet) reported
from
Birmingham, England
@natashas_notes @O2 @cafenero @O2Priority It’s not possible in Birmingham to get one after 3pm on Tue or Wed any more. Until last month we always got one every Wednesday at tea time if we wanted (sold out Tuesdays) but now they sell out on both days by 3pm. There’s no reason to be with @O2 now - no phone signal /coffee.
-
George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.
-
RICARDO WILLIAMS
(@iamRicardoW) reported
from
Birmingham, England
@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
-
Rachele 🍷
(@_Rachele_) reported
from
Redditch, England
@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
-
Jonathan Deavs
(@Y2JONAKERFELDT) reported
from
Redditch, England
@O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.
-
Gavin Wallace
(@gav_wallace1) reported
from
Wednesfield, England
2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest
-
Ash❗️
(@A_J_92) reported
from
Birmingham, England
The only reason I would be an @O2 customer
-
Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.
-
Matt
(@msetchell) reported
from
Redditch, England
Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!
-
Paula
(@PaulasJewellery) reported
from
Dudley, England
@O2 is there a issue with the service this afternoon cuz I can't add a bolt on.
-
Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.
-
Stuart Collett
(@StuartCollett) reported
from
Walsall Wood, England
So far today: @NOWTV failed our change from @bt_uk yesterday so no broadband. @O2 signal is poor so phones are no use & our @FreeviewTV signal is terrible. So no internet, data, @NOWTV, or @FreeviewTV. Oh, and a child needs to revise online for exams on Monday. Fantastic.
-
Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸
-
Tariq Khan
(@TeeKhan84) reported
from
Birmingham, England
Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
-
✨Becky Higgins✨
(@ppmbecky) reported
from
Walsall Wood, England
@O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem
-
Mark cook
(@MarkCook3rgj) reported
from
Tamworth District, England
Absolutely poor service in Skegness this weekend @O2
-
Ash❗️
(@A_J_92) reported
from
Birmingham, England
@jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!
-
Boris Worrall
(@BorisJWorrall) reported
from
Walsall Wood, England
Great customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
LifeByBen
(@LifeByBen) reported
@JAJBurrell @O2 @peterkay_co_uk I've been on there - I can get a couple of tickets at £150 a ticket - but I wanted at least 5 so we could go as a family at the next price tier down but alas.. not possible
-
Leon
(@BWFC74) reported
@O2 It’s 11.30 and you still can’t access Priority! You should be embarrassed, shambles of a company. Priority crashing every time tickets go on sale and can never get reception at an event with more than 100 people attending! EE here we come.
-
annie taylor
(@trotter46) reported
@O2 Ooh I’ve managed to get on the app but that’s it. Still not working
-
Joe Wilkinson
(@Joewilkinson469) reported
@O2 ******* **** it is, the bug will be fixed after 48 hours then the tickets will have gone by then. Sort your **** out, surely you knew this was going to happen. Prepare for stuff like this.
-
Pete
(@peterphilp08) reported
simple solution to the problem, contact philip schofield and holly willoughby and they'll get you all to the front of the queue without any problems @O2 #peterkaytickets
-
Josh Hinton
(@JoshHinton95) reported
@O2 Save to say I’m cancelling my contract you lot can get ducked if you think I’m paying you anymore money how can you not foresee this happening and allow ticket touts to bend everyone over and proceed to **** them dry ! 🖕🏻🖕🏻🤬🤬
-
Sara Nisbet
(@sezzle1974) reported
@VEdmunds @RossKyleJohnson @O2 not working for me either I am getting the same, tried lots of venues and dates
-
Didymus Holmes
(@DidymusBrush) reported
@helsbelsphoto I have no idea why @o2 priority has become such a nightmare. I don't know if it's Ticketbastard at fault or o2, but pre-sales either crash and burn, or give you awful seats. It used to be an amazing service!
-
Jamie Gibson
(@jamie_g1985) reported
@O2 This should be an easy solution. Each ticket that is sold should require a passport number/National id/driving license number and then if you can’t go it should refunded by the company that sold it and resold at its face value. viagogo and the such are parasites counting the ££££
-
B🖤
(@fxckpxmpkin) reported
@O2 Despite the whole of priority being down, all the cheaper priced tickets were already gone and seem to be on resale sites for about 7/8 times the price… nice one