O2 outages and service status in Birmingham, England

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birmingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Birmingham, England

The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Tamworth, Tipton, and Oldbury.

City	Problem Type	Report Time
Birmingham	Internet	3 days ago
Birmingham	Internet	7 days ago
Birmingham	Internet	23 days ago
Birmingham	Internet	29 days ago
Walsall	Phone	1 month ago
Tamworth	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

• 
  #boredinafactoryupddated (@GedNeilAlex) reported 2 seconds ago from Walsall Wood, England

  Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!

• 
  SAB Photography (@sabphotos69) reported 3 minutes ago from Woodside, England

  @simonmaroulis @O2 @ThreeUK The mast near me. Hasn’t worked in now 19months. I understand dead spots, but I struggle to get a 4g signal anywhere. Utterly ridiculous.

• 
  Boris Worrall (@BorisJWorrall) reported 5 minutes ago from Walsall Wood, England

  Great customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅

• 
  Chris Booth (@c_booth1990) reported 6 minutes ago from Walsall Wood, England

  @O2 please can you get the signal sorted in The Walsall area West Midlands the signal is horrendous keeps dropping out! Thanks

• 
  Jake Box (@JakeBox7) reported 6 minutes ago from Walsall Wood, England

  Swear no matter what town/city I go I get no ******* signal on 02 @O2

• 
  Matthew Sparks (@matthew_74) reported 12 minutes ago from West Bromwich, England

  @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

• 
  Roger Leitch (@notdodgy) reported 20 minutes ago from Solihull, England

  @O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

• 
  Tina-Louise Boyce (@LittleMissCosta) reported 21 minutes ago from Solihull, England

  @O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..

• 
  ieesh (@Ieeshhhk) reported 22 minutes ago from Birmingham, England

  @O2 what’s with the dodgey service today 🙄

• 
  PongoVilla (@PongoVilla) reported 25 minutes ago from Birmingham, England

  Why has #o2 gone crap since they merged with #Virgin time to move @o2

• 
  batgirl (@amanmarway) reported 25 minutes ago from West Bromwich, England

  @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

• 
  Suki Randhawa (@sukirandhawa4x4) reported 26 minutes ago from Walsall Wood, England

  @O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.

• 
  Gordé 🦩 (@ReissOmari) reported 27 minutes ago from Birmingham, England

  @O2 Hi, please could you help me with a online store order?

• 
  Mike Klymko (@MikeKlymko) reported 30 minutes ago from Dudley, England

  @O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.

• 
  Roger Leitch (@notdodgy) reported 31 minutes ago from Solihull, England

  @O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 35 minutes ago from Willenhall, England

  That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....

• 
  han (@Hannahbreenx) reported 36 minutes ago from Bromsgrove, England

  @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

• 
  Jackie (@UKHarvick_Fan) reported 40 minutes ago from Birmingham, England

  @O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!

• 
  Chris Sammons (@ChrisSammons_) reported 45 minutes ago from Birmingham, England

  @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

• 
  Dani Grim (@RefinedSavage) reported 55 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ミ☆ NatRy2000 🏝💙 (@NatRy2000) reported 3 minutes ago

  Why is my data roaming not working @o2 ? I made sure that I had some whilst away and nothing what is going on how do I sort this out

• 
  𝕮🦅 (@whit3charli3) reported 7 minutes ago

  @O2 your customer service is absolutely disgraceful and employee ******* english speaking people when WE ARE IN ******* ENGLAND YOU *****

• 
  ᗪᗩᐯE (@Jaxstad) reported 8 minutes ago

  @O2 Why have an automated service that doesn't work?! Puts customers right off

• 
  𝒂𝒏𝒏 𝒎 (@a_n_n__m) reported 9 minutes ago

  @TomTugendhat @O2 @EE Canterbury has dreadful mobile network coverage too. Wherever else I go in the world, it’s not a problem.

• 
  Dr Devra Kay (@LaBloggeuse) reported 18 minutes ago

  @TomTugendhat @O2 @EE I have terrible reception. I have 2shout to be heard. Having ditched my land line relieved to be rid of BT, &loving free calls on What’s App all over the world I can hear people overseas with ease but they can hardly hear me. But with people nearby we can barely hear one another

• 
  Sideways Tree (@EX23LCL) reported 19 minutes ago

  @TomTugendhat @O2 @EE Wow it’s almost like the number of people using the network has increased dramatically but the infrastructure isn’t being built to keep up?

• 
  Kate (@oftenFrazzled) reported 22 minutes ago

  @O2 signed up 2yr sim only Fri 12/06. received msg "my new number active" but I put in a pac code to keep my old number AND the new SIM hasn't arrived yet. Also I keep getting booted out the login page now of my virgin media account. Not impressed at all. Considering cancelling

• 
  Gillian Jamieson (@GillRaeWalker) reported 28 minutes ago

  @browncharley23 @TomTugendhat @O2 Minimally - they work in an outage.

• 
  Slevern (@Slevern00p) reported 28 minutes ago

  @O2 I’m having issues with your piss poor app.

• 
  A Rintsie (@arintsie) reported 29 minutes ago

  Any idea @o2 when you will restore service to a vulnerable 89 year old who has been without communication for a week? Your “Guru team” have made no effort to get in touch nor has your customer services despite an access case being opened - check your DMs