O2

O2 Outage Report in Birmingham, England

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The latest reports from users having issues in Birmingham come from postal codes B2, B18, B19, B5, B1, B12 and B4.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Birmingham, England 07/26/2024 20:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Birmingham, England

The most recent O2 outage reports came from the following cities: Walsall, Birmingham, Solihull, Wolverhampton, Wednesbury, Oldbury, Dudley and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalsall Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomSolihull Phone
United KingdomWalsall Phone
United KingdomWolverhampton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

  • ppmbecky ✨Becky Higgins✨ (@ppmbecky) reported from Walsall Wood, England

    @O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem

  • A_J_92 Ash❗️ (@A_J_92) reported from Birmingham, England

    @jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!

  • msetchell Matt (@msetchell) reported from Redditch, England

    Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!

  • A_J_92 Ash❗️ (@A_J_92) reported from Birmingham, England

    The only reason I would be an @O2 customer

  • Y2JONAKERFELDT Jonathan Deavs (@Y2JONAKERFELDT) reported from Redditch, England

    @O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.

  • carol_dd6 Carol Dickinson (@carol_dd6) reported from Dudley, England

    @O2 I keep getting texts off you, rang the number to stop them but it’s not available. I’m not with O2 anymore so want them to stop now. Help 😮

  • TeeKhan84 Tariq Khan (@TeeKhan84) reported from Birmingham, England

    Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2

  • gav_wallace1 Gavin Wallace (@gav_wallace1) reported from Wednesfield, England

    2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest

  • BorisJWorrall Boris Worrall (@BorisJWorrall) reported from Walsall Wood, England

    Great customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅

  • harryharrad HH (@harryharrad) reported from Birmingham, England

    @SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!

  • Massontweet Iain L Masson - Musician (@Massontweet) reported from Birmingham, England

    @natashas_notes @O2 @cafenero @O2Priority It’s not possible in Birmingham to get one after 3pm on Tue or Wed any more. Until last month we always got one every Wednesday at tea time if we wanted (sold out Tuesdays) but now they sell out on both days by 3pm. There’s no reason to be with @O2 now - no phone signal /coffee.

  • PaulasJewellery Paula (@PaulasJewellery) reported from Dudley, England

    @O2 is there a issue with the service this afternoon cuz I can't add a bolt on.

  • iamRicardoW RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England

    @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    @O2 your customer service has gone extremely S**T

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.

  • GriffPlays Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England

    @O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.

  • GriffPlays Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England

    @O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸

  • StuartCollett Stuart Collett (@StuartCollett) reported from Walsall Wood, England

    So far today: @NOWTV failed our change from @bt_uk yesterday so no broadband. @O2 signal is poor so phones are no use & our @FreeviewTV signal is terrible. So no internet, data, @NOWTV, or @FreeviewTV. Oh, and a child needs to revise online for exams on Monday. Fantastic.

  • MarkCook3rgj Mark cook (@MarkCook3rgj) reported from Tamworth District, England

    Absolutely poor service in Skegness this weekend @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Unsilversurfer Jericho (Wake Up, Britain!) (@Unsilversurfer) reported

    @BorisJohnson @virginmedia @O2 Can't believe there are still so many idiots who can't see through this lying charlatan! I guess you really CAN'T cure stupid.

  • nialledd niall eddery (@nialledd) reported

    @BorisJohnson @virginmedia @O2 Idiot. You are the reason the rest of the mobile operators don’t have free roaming because there is no reciprocal benefit.

  • SparklyVegas Pilgrim🇫🇷🇪🇺 (@SparklyVegas) reported

    @BorisJohnson @virginmedia @O2 Wouldn’t have been an issue of you morons hadn’t destroyed our relationship with our nearest neighbours and allies

  • Wonkeyyoks Ian Lawson (@Wonkeyyoks) reported

    @NadineDorries @virginmedia @O2 Oh look.....an idiot! 🙄

  • rothwell_tim Tim 💙#JohnsonOut (@rothwell_tim) reported

    @NadineDorries @virginmedia @O2 You are full of ****

  • NathanR33900744 Nathan attempting to understand both sides. (@NathanR33900744) reported

    @BorisJohnson @virginmedia @O2 I'd welcome a decision on what this poor excuse for a government is doing about the growing cost of living crisis. More tax, more bills and less public service. Still at least all you poor MPs can now have £2200 pay raise. Cost of living crisis just for everyone else it seems

  • fionaseaton1 fiona seaton (@fionaseaton1) reported

    @NadineDorries @virginmedia @O2 Thick as **** !!!

  • dean_mackintosh Dean Mackintosh (@dean_mackintosh) reported

    @O2 No point.. I already dropped you a DM and still nothing done. I can’t believe a company the size of o2 that you don’t take a security breach very serious? Because your customer service department keep lying to me on a regular basis.

  • pau1okey ᴘᴀᴜʟ ᴏᴋᴇʏ (@pau1okey) reported

    I thought I'd had bad customer service before but it pales into insignificance when compared to @O2. Two hours and counting. Five different departments. Still unresolved.

  • vinylrules3 vinyl rules (@vinylrules3) reported

    @NadineDorries @virginmedia @O2 It had less than the square root of **** all to do with you!