O2 Outage Report in Birmingham, England
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The latest reports from users having issues in Birmingham come from postal codes B10 and B21.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Birmingham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Birmingham, England
The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Stourbridge, Wolverhampton, West Bromwich, Oldbury, Dudley and Sheldon.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Walsall |
Phone | |
| Birmingham |
Internet | |
| Stourbridge |
Internet | |
| Birmingham |
Internet | |
| Wolverhampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
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Joy nayyar
(@Joynayyar) reported
from
Coleshill, England
@O2 outgoing and incoming call issues all over westmidlands.
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G
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#boredinafactoryupddated
(@GedNeilAlex) reported
from
Walsall Wood, England
Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
Is @O2 down at the moment?
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emma saunders
(@emmajsaunders) reported
from
Solihull, England
@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
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Harris
(@areeyoushaw) reported
from
Dudley, England
Signals dog **** today lads, lasses, (other) @O2
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
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Conor
(@conorcole) reported
from
Birmingham, England
@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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paul woolley
(@macwool) reported
from
Brownhills, England
@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
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Samantha Thompson
(@crazysamsam) reported
from
Walsall Wood, England
Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.
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Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73
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Alison Hadley 🛵
(@devilwoman1975) reported
from
Walsall Wood, England
@O2 losing signal on walsall area
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Andrew Horton
(@Villandrew) reported
from
Solihull, England
@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Nixon
(@tomnixon) reported
Damn, shocked that @O2 completely screwed me over for over £200 for a 70-min call to the US. In 2022 how can that be OK? Too late now to retrospectively add an international call bolt-on. Daylight robbery. Friends, what are your tips for a better UK network?
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Natalie
(@NatalieGilliss) reported
@jackmbishop_ @O2 This happened with me! I ended up being in debt with them cos stupid me didn’t check it had actually come out. Im with EE tho. Did you pay off your phone or anything? Cos sometimes you can be in credit off that xx
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Kim
(@k84_kim) reported
@O2 I can't get a phone signal on my phone. I've checked the network checker and there isn't any problems. And I've turned my phone off and on. And checked my mobile data is on.
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Nayvee
(@Nayvee6) reported
@O2 @melovefreebies Have to say @O2 would rather have had a signal for a week while on holiday (in England) than a free Greggs hot chocolate or a bucket full of excuses ....
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Mark Nichols
(@NicholsMarkl) reported
@pixiefan_123 @O2 Good Morning #Annalise & @O2 Have you had any joy from their Customer (no)Service yet? All my friends are appalled & wonder why I'm getting involved! Its cos I hate getting fkd about by big companies & love to name & shame😡 Good luck🍀🍀🍀🍀
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Shamboozleddd
(@Shamboozleddd) reported
@O2 hi trying to get tickets for Chris Rock and Dave Chappelle on the app but it takes it to the AXS page and no way to purchase as priority? Help? 🥲
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Kelly Johnson
(@KellyJayCYAK) reported
@O2 Not really helpful when it’s down for majority across st Helen’s 🥴🥴 paying for services we can’t even use 😒
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Thom
(@ThomFairey) reported
@O2 I need help and it seem there is no other way to contact you. I signed up for a O2 SIM through my virgin TV package however I've been unable to sign into my account. It says 'i need to activate my account'. I contacted O2 originally when this happened but got nowhere.
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Eggy Bear
(@Purplepixster) reported
@O2 Hi my elderly mother is trying to top up her phone, when she logs in it says that a security code is being sent but it doesn't arrive (3 times over 4hrs). I'm trying to top via phone and it's rejected twice. Is there an issue ?
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D a n i e l a 🦋
(@missdaniela91_) reported
The link for the waiting room on the Dave Chapelle/Chris Rock show is broken. It takes me to AXS not the waiting room what is going on #o2priority @TheO2 @O2