O2 Outage Report in Birmingham, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Birmingham come from postal codes B2, B23, B5, B4, B12 and B18.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Birmingham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at O2
O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (61%)
-
Internet (19%)
-
Total Blackout (13%)
-
Wi-fi (4%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Birmingham, England
The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Brierley Hill, Tamworth, Wolverhampton, Tipton and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Phone | |
| Birmingham |
||
| Birmingham |
Phone | |
| Walsall |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
-
Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.
-
Dani Grim
(@RefinedSavage) reported
from
Dudley, England
@O2 Thanks, it was worth a try, but unfortunately I can't open the link because my connection speed is apparently too slow.
-
Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!
-
richard
(@auspices) reported
from
Birmingham, England
anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage
-
Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 I assume free coffee is cheaper than investing in network capacity.
-
John
(@John10649040) reported
from
Birmingham, England
@O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !
-
John
(@John10649040) reported
from
Birmingham, England
@O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !
-
Suki Randhawa
(@sukirandhawa4x4) reported
from
Walsall Wood, England
@O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.
-
Roger Leitch
(@notdodgy) reported
from
Solihull, England
@o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...
-
Claire B🐈⬛🐈⬛
(@KittykatClaire) reported
from
Willenhall, England
That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....
-
James Burton
(@James_Burton04) reported
from
Tamworth District, England
Loosing the will to live with @O2 and the appalling lack of customer service!! Nearly 4 weeks and still no refund received!!
-
Suki Randhawa
(@sukirandhawa4x4) reported
from
Walsall Wood, England
@O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.
-
Hooty McOwlface
(@Cheadle) reported
from
Birmingham, England
@whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves
-
Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.
-
Charlotte
(@charlll18x) reported
from
Dudley, England
Dunno what’s worse your “priority” or signal @O2
-
Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 working like clockwork? It goes faulty every week. "O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.
-
Dean but festive
(@DeanMSimons) reported
from
Birmingham, England
hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?
-
Dani Grim
(@RefinedSavage) reported
from
Dudley, England
Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.
-
Claire B🐈⬛🐈⬛
(@KittykatClaire) reported
from
Willenhall, England
I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell
-
Carpy Villan™️
(@PeteVillan1981) reported
from
Wednesfield, England
@gazswain @O2 O2 🤝 Virgin - dog **** mobile networks
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Janine Beckers
(@Nienna10) reported
@O2 @O2 just dropping in ...another beautiful day with O2. No answer or call back from customer service. After an imbecile decided to do another sim swap to try and get my smart watch to work. DOES anyone know how to get an LTE watch to connect to any network!O2 has no tech support
-
Stanley Pr - (منصف)
(@stan_pr) reported
@O2 maybe a good network in the world but the service is sooo shiit they don’t help or look after there customers!!! Also they so expensive then other networks why would you wanna pay more money and receive a **** service #o2 #o2 #uk
-
Julie
(@Julie__Sinclair) reported
@O2 what’s goi g on with your signal today? Just had a text to say the local mast is now fixed but I’m still getting 2 bars with no 3 or 4 g…
-
Dr Edana Minghella
(@edanaming) reported
@acorbettn @O2 @metpoliceuk Oh no Andrew! So sorry to hear this. What a horrible shock. Hope you’re ok x
-
Marc Honey
(@Marc_Honey) reported
@O2 @IdMjones I’m O2 and have never got a usable signal once in the seats. Vodaphone appears the best, my father has EE and he had no issues yesterday.
-
Janine Beckers
(@Nienna10) reported
@O2 just dropping in ...another beautiful day with O2. No answer or call back from customer service. After an imbecile decided to do another sim swap to try and get my smart watch to work. DOES anyone know how to get an LTE watch to connect to any network!O2 has no tech support
-
Lindsey
(@welshlinzi) reported
@O2 I used Amazon Prime offer on Friday and haven't heard anything. Checked my bolt ons and nothings there. Says tweet for help? Thanks 🙏
-
Gemma
(@twirlyswirl79) reported
@O2 I need some extra data until Monday as my home internet is down. I saw an offer to upgrade my current contract but I can't find it now. Any offers to help see me through please?
-
Roy Lilley 💙
(@RoyLilley) reported
@acorbettn @O2 @metpoliceuk That is such an awful thing and I am very sorry to hear it I hope you recover soon
-
Colin Scales
(@ColinScales1) reported
@acorbettn @O2 @metpoliceuk Terrible news to hear Andrew. Wishing you well.