O2 Outage Report in Birmingham, England

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The latest reports from users having issues in Birmingham come from postal codes B2, B5, B12, B23, B13, B18, B4 and B19.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Birmingham, England 04/17/2024 04:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Birmingham, England

The most recent O2 outage reports came from the following cities: Redditch, Birmingham, Solihull, Walsall, Bromsgrove, Sutton Coldfield, Dudley, Wolverhampton, Streetly, Tamworth, Tipton, Brierley Hill, Wollaston, Wednesbury and Oldbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedditch Phone
United KingdomBirmingham TV
United KingdomBirmingham Total Blackout
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomSolihull Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

  • Paul1366 The McFugget (@Paul1366) reported from Tamworth District, England

    @O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

  • Ieeshhhk ieesh (@Ieeshhhk) reported from Birmingham, England

    @O2 what’s with the dodgey service today 🙄

  • Brumdad30 Rudi Feix (@Brumdad30) reported from Birmingham, England

    @O2 will someone please help me!!! Bloody useless o2

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

  • _Rachele_ Rachele 🍷 (@_Rachele_) reported from Redditch, England

    @O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!

  • JakeBox7 Jake Box (@JakeBox7) reported from Walsall Wood, England

    Swear no matter what town/city I go I get no ******* signal on 02 @O2

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • kazpeza karen (@kazpeza) reported from Wednesfield, England

    @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

  • PhilTonks2 Phil Tonks (@PhilTonks2) reported from Dudley, England

    @O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @three public shamed @o2 for being down. Pot Kettle..

  • ChrisSammons_ Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

  • Wolvostu Stu Parry (@Wolvostu) reported from Dudley, England

    Is 02 down in the DY6 area @O2

  • ChrisSammons_ Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

  • Jeanybabesb j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DeviousPL PL84 (@DeviousPL) reported

    @O2 It’s not hard, if there’s an issue just come out and say it, save everyone the embarrassment instead of this silly playing dumb thing… for a communication company, you really don’t communicate well at all…

  • Carlo14601 Carl (@Carlo14601) reported

    @donna_hgate @O2 The guys running the social media don’t have a clue about any of it, just copy and paste ill educated admin folk who just send useless links out that don’t help anyone. Clearly they don’t use O2 themselves

  • HoIdOnPainEnds Guy Josh (@HoIdOnPainEnds) reported

    @O2 Being abroad how am i supposed to make payments without logging into my account? If you can not help me please get a manager of some sort to contact me.

  • knobalob Sophie A 👸🏼 (@knobalob) reported from Spalding, England

    @O2 I’m currently trying to pay off my credit agreement, as I’ve changed to a different network. I’m unable to get anywhere on the phone, as it keeps saying the code I’ve entered is wrong. I don’t know my myo2 login. Is there another way?

  • GeorgieMcFletch gєσяgιа⌣̈ (@GeorgieMcFletch) reported

    @O2 slightly dissapointed that I saved the cinema ticket deal codes yesterday as you state to use at a later date. However I've gone to use them and now your saying they've sold out! Does it say no where in the terms and conditions that saving the codes doesn't work!

  • jfinla16 Jenna (@jfinla16) reported

    @O2 beyond raging at the **** service I’ve had from yourselves today. Awaiting a phone call from my cardiologist and no idea if they’ve called today and won’t be able to speak to them until you sort this issue

  • GemCFC Gemma 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GemCFC) reported

    @O2 Hi team, no form of connectivity at the moment, are there any issues?

  • RoddaRebecca rebecca rodda (@RoddaRebecca) reported

    @O2 had fantastic customer service from Andrea Broderick yesterday! She was beyond helpful and so polite, bubbly and chatty!! Now got 2 happy kids, phones easily upgraded! And with Volt added on it’s even better! Been an o2 customer forever and won’t be looking to change soon!!!

  • crhiled crhiled (@crhiled) reported

    @O2 I have tried to cancel my O2 travel but it won't let me and I needed to cancel by midnight and it's currently 11.14 UK time. Please confirm that I will not be charged any further

  • the_ambo_rambo Steve (@the_ambo_rambo) reported

    @O2 sucks. Just moved house and the coverage checker says 4G inside and out but I can just about get 3G.