O2 Outage Report in Birmingham, England
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The latest reports from users having issues in Birmingham come from postal codes B2, B5, B12, B4, B19, B18 and B1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Birmingham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Birmingham, England
The most recent O2 outage reports came from the following cities: Birmingham, Wolverhampton, West Bromwich, Oldbury, Redditch, Willenhall, Solihull, Bilston and Walsall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Wolverhampton |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| West Bromwich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
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Stu Parry
(@Wolvostu) reported
from
Dudley, England
Is 02 down in the DY6 area @O2
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!
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Rachele 🍷
(@_Rachele_) reported
from
Redditch, England
@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
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The McFugget
(@Paul1366) reported
from
Tamworth District, England
@O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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j7b7
(@Jeanybabesb) reported
from
Walsall Wood, England
Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
-
ieesh
(@Ieeshhhk) reported
from
Birmingham, England
@O2 what’s with the dodgey service today 🙄
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @three public shamed @o2 for being down. Pot Kettle..
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@O2 will someone please help me!!! Bloody useless o2
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
-
Phil Tonks
(@PhilTonks2) reported
from
Dudley, England
@O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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Jake Box
(@JakeBox7) reported
from
Walsall Wood, England
Swear no matter what town/city I go I get no ******* signal on 02 @O2
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain
-
karen
(@kazpeza) reported
from
Wednesfield, England
@O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining
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Andrew
(@Bigglesdaf) reported
from
Wombourne, England
@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔
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Matt Johnston
(@cimota) reported
from
Knockmore, Northern Ireland
@O2 But thanks for your valiant “how can we help” which you know and I know was “customer service theatre”. 🎭 It really gives the impression you care one iota about customer service and privacy. 👌 Which is, of course, nonsense. But good play 👏
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Smokey
(@UzairPD) reported
from
Leicestershire, England
@O2 internet not working on half the apps wtf
-
peterm4rtin
(@peterm4rtin) reported
from
Brington, England
Discovered that @O2 has a cunning plan to save the high street, by making its online experience so appallingly awful you have to go to one of its stores. So thanks to in-store team @ Rugby for sorting out my upgrade after 10 days of online frustration. #GreatPeople #CrapSystens
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Richard Peabody
(@richardpeabody) reported
from
Cheadle Hulme, England
Most mobile providers now offer 'Internet calling' which means mobile signals via Internet. If you don't have a mobile signal your broadband will carry texts and calls. Therefore if you can shop online, you can recieve a text! @BBCNaga @Moneybox @O2 @VodafoneUK @EE
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C L H
(@Holdsworth94) reported
from
Bradford, England
@O2 I visited my local o2 store earlier & was given a phone to speak directly to customer services. The woman I spoke to didn’t seem to comprehend my issue or concerns. Very unhelpful service & I’m told I’ll have to wait up to 10 working days for a response! Not good enough
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@O2 Which was apparent from my first tweet. I’m not asking for you to intervene. I was asking when are you going to develop some principles and stop selling your customers details to bad players like @Aerial_Direct
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Derek Myles MacHale
(@DerekMacHale) reported
from
Magherafelt, Northern Ireland
Genuinely the single worst example(s) of horrific customer service I've EVER encountered by @O2 #O2 15 years with them and not a single shred of respect for their customers! Not to mention the lies from their staff! #cx #CustomerService #nonexistent #thieves
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لويد سا
(@iLloyd_Sa) reported
from
Hammersmith, England
@o2 can you fix your network in @westfeild #London as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90 pcm and you don’t get basic networks. Not a happy customer anymore.