O2

O2 Outage Report in Stourbridge, Dudley, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stourbridge, Dudley, England 09/26/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stourbridge, Dudley, England

The most recent O2 outage reports came from the following cities: West Bromwich, Oldbury, Birmingham, Stourbridge and Walsall.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldbury Wi-fi
United KingdomBirmingham Internet
United KingdomStourbridge Phone
United KingdomWalsall Phone
United KingdomBirmingham E-mail
United KingdomBirmingham Internet

Community Discussion

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O2 Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • charlll18x Charlotte (@charlll18x) reported from Dudley, England

    Don’t know what I’m paying for as it is can’t name a place I actually get signal, now a massive price increase. Can’t wait to leave @O2

  • PongoVilla PongoVilla (@PongoVilla) reported from Birmingham, England

    Why has #o2 gone crap since they merged with #Virgin time to move @o2

  • sabphotos69 SAB Photography (@sabphotos69) reported from Woodside, England

    @simonmaroulis @O2 @ThreeUK The mast near me. Hasn’t worked in now 19months. I understand dead spots, but I struggle to get a 4g signal anywhere. Utterly ridiculous.

  • ChrisJSharratt_ ChrisJSharratt_ (@ChrisJSharratt_) reported from Birmingham, England

    @O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!

  • sukirandhawa4x4 Suki Randhawa (@sukirandhawa4x4) reported from Walsall Wood, England

    @O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

  • sukirandhawa4x4 Suki Randhawa (@sukirandhawa4x4) reported from Walsall Wood, England

    @O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.

  • MikeKlymko Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 yet again unable to charge my car because the signal from isn’t good enough.

  • PeteVillan1981 Carpy Villan™️ (@PeteVillan1981) reported from Wolverhampton, England

    @villa4ever29 @Virgin @O2 Awful mobile coverage for the last 12 months. Shame I’m tied in to my contract for another 6 months. It’s been particularly bad the last couple of weeks. No 4G available and switching between 3G & EDGE regularly. Appalling

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • MikeKlymko Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 Called to complain about poor network coverage where I live and work. Battery died whilst waiting on hold forever.

  • _tombradshaw Tom Bradshaw (@_tombradshaw) reported from Birmingham, England

    @EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • MikeKlymko Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2

  • sabphotos69 SAB Photography (@sabphotos69) reported from Dudley, England

    @TheOldDear @O2 @EnglandRugby You’d think it would be easy to provide a service considering they charge me……….. wait for it £67 a month. I get no signal at all most of the time. Yet apparently engineers are working on it.

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @O2 Hi, please could you help me with a online store order?

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @O2 Priority down!!!!!

  • RefinedSavage Dani Grim (@RefinedSavage) reported from Dudley, England

    @O2 Thanks, it was worth a try, but unfortunately I can't open the link because my connection speed is apparently too slow.

  • MikeKlymko Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.

  • PeteVillan1981 Carpy Villan™️ (@PeteVillan1981) reported from Wolverhampton, England

    How poor is the coverage from @virgin mobile? Since the merger with @O2 the mobile coverage is appalling. Massive price increase on all plans/ packages yet the network service is worse than ever

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AbiClarey Abi (@AbiClarey) reported from Stockport, England

    @O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through

  • lexburnett86 Lex Burnett (@lexburnett86) reported

    So when can I get a discount for being a @o2 mobile customer and a @virginmedia broadband customer , your services is great but neither of you are cheap?

  • snippetsofem em (@snippetsofem) reported

    @RichieH37745130 @virginmedia @O2 I have done that already which makes it better. But my calls still drop out a lot! I have virgin media internet too which goes down quite a bit in my area, but we are limited for other providers

  • Ouchy Ouchy (@Ouchy) reported

    The @virginmedia customer service and self-serve systems can only improve with @O2 . Managing your account with o2 is pretty easy, with Virgin it's next to impossible and there are ZERO loyalty elements. Nothing. Empty. All power to new customers :(.

  • sarahmariex Sarah Jolley ♔ (@sarahmariex) reported

    @s_onward @O2 @virginmedia I’m sorry to hear that!! Personally I find VM customer service absolutely shocking but I’ve always found o2 very helpful. I just hope this merge doesn’t change things. 🤞🏼 the problem is this merge will all be about money and not us the customers.

  • David47203456 David 🇬🇧 (@David47203456) reported

    @O2 @virginmedia If you read the tweets it's very clear @virginmedia has a terrible customer service. Very worrying for O2 customers and the customer will lose out as usual. I expect the Communications Ombudsman will be swamped with complaints in the years to come. A bad day.

  • iamjoroberts iamjoroberts (@iamjoroberts) reported

    Hey @O2 as a valued customer of both you and @virginmedia does your merger mean I will be able to have a reduced bill?

  • dickfleur1 richard (@dickfleur1) reported

    @O2 @virginmedia Probably be like orange they were great for me good customer service and network but they teamed up called themselves @EE said they would be better than ever. I only give them a year then changed to o2 because unless you lived near major towns and cities they didn't give a ****

  • Mirrorscream Mark (@Mirrorscream) reported

    @O2 now you have announced you are with virgin, ig atleast explains my signal issues for the last 6 months.good to get an eeason to why i only have 2 bars at best and the 4g is a thing of myth. Wouldn't it be better to bring everything up to high standard, not settle for 2nd rate

  • oflahertyevents O'Flaherty Events 💙 (@oflahertyevents) reported

    Dear @o2 sadly with your merger with @virginmedia you can expect customer complaints to go up as Virgin don't care!