O2 Outage Report in Stourbridge, Dudley, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stourbridge, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (28%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Stourbridge, Dudley, England
The most recent O2 outage reports came from the following cities: Oldbury, Bromsgrove, Wednesbury, Birmingham, West Bromwich and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Bromsgrove |
Wi-fi | |
| Wednesbury |
Phone | |
| Birmingham |
Phone | |
| Oldbury |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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Matt
(@msetchell) reported
from
Redditch, England
Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸
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Stuart Collett
(@StuartCollett) reported
from
Walsall Wood, England
So far today: @NOWTV failed our change from @bt_uk yesterday so no broadband. @O2 signal is poor so phones are no use & our @FreeviewTV signal is terrible. So no internet, data, @NOWTV, or @FreeviewTV. Oh, and a child needs to revise online for exams on Monday. Fantastic.
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
@jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@O2 your customer service has gone extremely S**T
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Richard Anderson
(@MrRichAnderson) reported
from
Kidderminster, England
@O2 Terrible customer service, AGAIN. Promised a call on Monday morning. Came whilst I was out of reception (No surprise there!) Voicemail left saying you would try again. Nothing all week. Another reason not to actually upgrade and to leave O2.
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RICARDO WILLIAMS
(@iamRicardoW) reported
from
Birmingham, England
@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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Boris Worrall
(@BorisJWorrall) reported
from
Walsall Wood, England
Great customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
The only reason I would be an @O2 customer
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HH
(@harryharrad) reported
from
Birmingham, England
@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!
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✨Becky Higgins✨
(@ppmbecky) reported
from
Walsall Wood, England
@O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.
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Tariq Khan
(@TeeKhan84) reported
from
Birmingham, England
Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
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Paula
(@PaulasJewellery) reported
from
Dudley, England
@O2 is there a issue with the service this afternoon cuz I can't add a bolt on.
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Rachele 🍷
(@_Rachele_) reported
from
Redditch, England
@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
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Jonathan Deavs
(@Y2JONAKERFELDT) reported
from
Redditch, England
@O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.
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Gavin Wallace
(@gav_wallace1) reported
from
Wednesfield, England
2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kev
(@KevinQivo22) reported
@O2 I'll be honest, that's a bit pitiful - your customers are paying a lot at the moment and will pay more next month and you can't say when we'll get the service we were promised when we signed up. Is there a telecoms ombudsman that might be able to answer what you can't?
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SpectrumTemper
(@SpectrumTemper) reported
@o2 is there a network outage near Cambridge ? My 4g and 5g hasn’t been working all day ?
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Nath
(@NathFerguson) reported
@moonpunk @ThreeUK @O2 Yeah exactly same with o2 their 4G is awful
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jo
(@JoannaRycroft) reported
@O2 hi, is there an outage in the G67 area? I’ve not been able to send or receive texts all day, and when I check using the online thing it just says it’s busy
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🍺Crafty Jay🍺
(@jamesy_c1) reported
share ******** out off this Tweet everyone @O2 are doing F All to provide me with what Ive paid for
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Danielle
(@Chasing_My_Tale) reported
@ElaineJackson12 @O2 O2 is terrible, we’re with them too. I don’t get signal when I’m at home. Always missing calls etc as there’s no network 🥴 have to leave my phone in certain areas if I’m expecting a call. Annoying.
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🕸️𝕬𝖒𝖊𝖑𝖎𝖆🕸️
(@ex0skeletal) reported
@O2 I can't get a straight answer from your team! I need help with a number transfer. Keep going round in circles.
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Beverley McIntyre-Smith
(@Beverle77075311) reported
@O2 bought pay as you go sim as going away for a few months, before received got a call to sell me a contract!!. Sim in phone 2 credit cards won't work bank end is ok. Your customer services tells me account issue to sort 3 to 5 days !! No confidence to move main phone over
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Seonaid✨
(@SeonaidJones) reported
@O2 hi, I upgraded my contract recently, there was an offer on including free airtime for 6 months and now it won’t allow me to add my nhs discount, even though I was told by your staff that I could. Please help.
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Benjamin Yeoman
(@BenjaminYeoman7) reported
@O2 hey, had major problems with your network recently. Really not happy