O2

O2 Outage Report in Dudley, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Dudley, England 12/02/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dudley, England

The most recent O2 outage reports came from the following cities: Birmingham, Dudley, West Bromwich, Oldbury, Bromsgrove and Wednesbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomDudley Phone
United KingdomBirmingham Internet
United KingdomDudley Phone
United KingdomBirmingham Internet
United KingdomWest Bromwich Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • TheCarlFord Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @three public shamed @o2 for being down. Pot Kettle..

  • ChrisSammons_ Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

  • ChrisSammons_ Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • JakeBox7 Jake Box (@JakeBox7) reported from Walsall Wood, England

    Swear no matter what town/city I go I get no ******* signal on 02 @O2

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

  • _Rachele_ Rachele 🍷 (@_Rachele_) reported from Redditch, England

    @O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍

  • Ieeshhhk ieesh (@Ieeshhhk) reported from Birmingham, England

    @O2 what’s with the dodgey service today 🙄

  • Wolvostu Stu Parry (@Wolvostu) reported from Dudley, England

    Is 02 down in the DY6 area @O2

  • ppmbecky ✨Becky Higgins✨ (@ppmbecky) reported from Walsall Wood, England

    @O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem

  • PhilTonks2 Phil Tonks (@PhilTonks2) reported from Dudley, England

    @O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.

  • MrRichAnderson Richard Anderson (@MrRichAnderson) reported from Kidderminster, England

    @O2 Terrible customer service, AGAIN. Promised a call on Monday morning. Came whilst I was out of reception (No surprise there!) Voicemail left saying you would try again. Nothing all week. Another reason not to actually upgrade and to leave O2.

  • iamRicardoW RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England

    @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    @O2 your customer service has gone extremely S**T

  • Jeanybabesb j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

  • gav_wallace1 Gavin Wallace (@gav_wallace1) reported from Wednesfield, England

    2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • laurenfelicity_ Five Two & Fine Too (@laurenfelicity_) reported

    @O2 absolutely appalled by your service. Your automated call line keeps hanging up on my call and your my o2 chat room is useless. Start hiring actual workers and stop making your so called valued customers have to talk to bots!!!

  • steffiegc Steffie (@steffiegc) reported

    Found the CEO email address.... ok Mark, I’m about to write about this poor service your team is supplying to the general public.... Way to anxious with @O2 now, I’m so disappointed :(

  • HannahLilibet Hannah Marren (@HannahLilibet) reported

    Hey @O2 I seriously need some help with a Bill thing because I don’t know if it’s a scam or not

  • DanielleBaileyx Danielle Bailey (@DanielleBaileyx) reported from Roby, England

    @O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone

  • Richard97324518 Richard Hardy (@Richard97324518) reported

    @steve_pez @O2 @Mobilescouk Worst company I have ever dealt with.

  • ARBurtonWorld ARBurtonAsksIfWeCanRejoinYet (@ARBurtonWorld) reported

    @O2 in a call with customer services today trying to arrange a SIM swap, I was told I could text "SWAP" to 20220 even from an EE phone to follow the process. Wrong: I can`t text to 20220 from an EE phone. What is the correct number when texting from another network?

  • scotaloft S. (@scotaloft) reported

    @O2 Lifted the block anyway.. this despite the fact that I had paid the amount owing at 5am. The amount should never have been that amount if my pack had been applied. I also had a free charger I should have received that never came and when I spoke to the next advisor they added..

  • hillsy202 jason hill (@hillsy202) reported

    @O2 why can't you talk to a person when you phone customer services

  • alan_goose Alan (@alan_goose) reported

    @O2 it seems that o2 are happy to add random addresses to my account & passing on to the credit reference agency, impacting my credit report! I am now associated with an address in a town I’ve never even been too! Very disappointed with o2’s response to this with no consideration

  • oliverbate Oliver Bate (@oliverbate) reported

    @O2 Hi there -yet again another promised call not returned.Cld you please let me know if ignoring customers is now your preferred approach to this issue? We're really not going to resolve this if you won't speak to me. I remain out of pocket having been sold a service you can't offer