O2 Outage Report in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Dudley, England

The most recent O2 outage reports came from the following cities: Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, Oldbury, and Dudley.

City	Problem Type	Report Time
Birmingham	Phone	2 days ago
Birmingham	Internet	6 days ago
Bromsgrove	Phone	9 days ago
Birmingham	Internet	12 days ago
Birmingham	Internet	13 days ago
Birmingham	Internet	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Paul Berry (@paulberry2303) reported 40 seconds ago from Wolverhampton, England

  @O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?

• 
  batgirl (@amanmarway) reported 1 minute ago from West Bromwich, England

  @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

• 
  Chris Booth (@c_booth1990) reported 4 minutes ago from Walsall Wood, England

  @O2 please can you get the signal sorted in The Walsall area West Midlands the signal is horrendous keeps dropping out! Thanks

• 
  Matthew Sparks (@matthew_74) reported 4 minutes ago from West Bromwich, England

  Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

• 
  Tracey_Devina (@Tracey_Devina) reported 8 minutes ago from West Bromwich, England

  @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

• 
  Rachele (@_Rachele_) reported 9 minutes ago from Birmingham, England

  Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

• 
  Gordé 🥚 (@ReissOmari) reported 11 minutes ago from Birmingham, England

  I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

• 
  🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported 26 minutes ago from Perton, England

  @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

• 
  Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported 27 minutes ago from Birmingham, England

  Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

• 
  Matthew Parker-Jones Hall (@mparkerjones) reported 28 minutes ago from Walsall Wood, England

  @O2 hi we ever getting a fix for postcodes WS14 and WV14 terrible phone signal and data just doesn't connect mentioned in December and according to your app it would be fixed in 2 weeks ?! 4months later still exactly the same

• 
  Gish Abeyratne (@GoGishiGoGo) reported 29 minutes ago from Birmingham, England

  @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

• 
  Crystalcraft Andy (@Crystalcraftand) reported 31 minutes ago from Dudley, England

  @O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan.  I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)

• 
  han (@Hannahbreenx) reported 31 minutes ago from Bromsgrove, England

  @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

• 
  ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported 35 minutes ago from Birmingham, England

  @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

• 
  Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported 41 minutes ago from Birmingham, England

  @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

• 
  Gish Abeyratne (@GoGishiGoGo) reported 41 minutes ago from Birmingham, England

  @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

• 
  Steve Jones (@StevoJones1984) reported 45 minutes ago from West Bromwich, England

  I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

• 
  Ketan Surti (@DirtySurti) reported 46 minutes ago from Dickens Heath, England

  @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 50 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Matthew Sparks (@matthew_74) reported 56 minutes ago from West Bromwich, England

  @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steam Deck Gamer (@12cerasa) reported 3 minutes ago

  @O2 I actually fell for a scam but I can't believe it. The messages and emails looked so real. Believe this is the first time I have never fallen for something like this and I'm very aware of all the measures to protect myself.

• 
  Stacey 🌺 (@SLH_1990) reported 5 minutes ago

  @O2 me again, I’ve had my new iPad it’s all set up etc synced to my iPhone (if that’s what I was meant to do) but to get my free extra it says I need to get a text how ever I can’t seem to figure how to send/receive texts from the iPad with the number it came with. Can you help?

• 
  Meg Johnson (@MissMegJohnson_) reported 6 minutes ago

  @O2 charged £70 for having my data roaming turned off and no texts or calls the entire time I was away. But no one available to speak to me?! I never agreed to this when I signed up and would like a refund. Thinking of changing provider as I'm constantly getting bad service !

• 
  Tom Perry (@Tomp29193) reported 8 minutes ago

  Hi @O2 My mrs & I recently upgraded our phones (Iphone 11 > 14 & Samsung 21 > 22+) .. Ever since we upgraded we have both had real problems with signal in areas we both used to have no issues with at all including our house. Any ideas as to why? Thankyou

• 
  Sally Draper 💖🎊💄🙊 (@elivila9) reported 8 minutes ago

  What an awful customer service. Never had such a ****** experience before. I've been over charge and every customer service assistant I speak to says something different. Could I have some help please? How unprofessional this is @O2

• 
  Lu 🎙⚒🌹 (@wordspIease) reported 10 minutes ago

  @O2 really not happy with the service I received whilst on phone to your Maidstone branch today. I enquired about my pre order but he didn’t wait to hear what my actual query was he was more interested to find out if it arrived yet - interrupted me and took my details twice :(

• 
  Danielle 💕 (@Danniishelleyxx) reported 11 minutes ago

  @O2 hi I ordered a new phone but have been charged my bill for my currant phone which is £20 difference and a big data difference too. However, all my mobile data has been cut down to my new tarrif. I don’t think that’s fair cause I paid the bill and haven’t swapped phones yet

• 
  Fiona smith (@Fionasm8009) reported 12 minutes ago

  @athenajm @O2 Having any difficulties, complaint or questions? Kindly direct a message to @jcyberspyy212 on Instagram and they will ensure it will be resolved,Goodluck.

• 
  Pete Street (@pstreet74) reported 12 minutes ago

  @VodafoneUK I'm so sorry I left you for @O2 wish I could come back for a far better signal.

• 
  Sam Griffin Radio (@Sam_J_Griffin) reported 12 minutes ago

  @O2 why can I not connect to my voicemail? Keeps just ending it, even though I have one! Need to access it for work and it's getting a bit frustrating. Tried powering off, walking around in different areas.. help please!