O2 Outage Report in Dudley, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Dudley, England
The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Oldbury, Dudley and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
||
| Birmingham |
Internet | |
| Walsall |
Phone | |
| Oldbury |
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| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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Phil Tonks
(@PhilTonks2) reported
from
Dudley, England
@O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain
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Jake Box
(@JakeBox7) reported
from
Walsall Wood, England
Swear no matter what town/city I go I get no ******* signal on 02 @O2
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Rachele 🍷
(@_Rachele_) reported
from
Redditch, England
@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!
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j7b7
(@Jeanybabesb) reported
from
Walsall Wood, England
Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@O2 will someone please help me!!! Bloody useless o2
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karen
(@kazpeza) reported
from
Wednesfield, England
@O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @three public shamed @o2 for being down. Pot Kettle..
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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ieesh
(@Ieeshhhk) reported
from
Birmingham, England
@O2 what’s with the dodgey service today 🙄
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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Andrew
(@Bigglesdaf) reported
from
Wombourne, England
@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service
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Stu Parry
(@Wolvostu) reported
from
Dudley, England
Is 02 down in the DY6 area @O2
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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BeccaR
(@rebeccarenton) reported
@swlondonraised @O2 This happened to my Mom! Some scumbag on the official O2 customer support line signed her up for a contract without her consent when she was just calling them because she got locked out of her phone and couldn't access her bill. It was a total mess and took too long to sort out.
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Darren Coates
(@DarrenCoates) reported
@O2 Hi, I’m having an issue porting my mum’s phone across to a SIM I have bought for her. The customer service rep yesterday started the procedure then said he would call me. He never called and now neither number work and my mum has no phone.
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Gemma Nelson
(@Gemmalucy94) reported
@O2 your service is appalling getting hung up on 3 times this morning …
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Rio
(@RioHindle88) reported
@O2 what is going on with my refund please. I’m owed £700+ due to incompetence and taking money out my bank due to system error. I’ve called and message support and no luck with pushing the refund through… it’s nearly Christmas and your leaving me out of pocket my hundreds! TY
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darms
(@darmsk) reported
@O2 Gotta love your call centre when it stakes 40mins to pass security checks due to them not understanding details provided. Top it off was calling log a complaint #noconfidence
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Lucy J
(@OWL_1990) reported
Been on the phone with @O2 trying to cancel a contract under the cooling off period. Can’t verify me due to a mistyped email address so been told I need to go into a store to cancel… Also told I couldn’t speak to a manager because I couldn’t be verified - you having a laugh?
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Robert Park 🌸🗽🏗️ 🇮🇴
(@rjpark) reported
@cusackandrew @O2 Ever since Virgin Media got involved the service has been ****; incorrect billing and double charging! Offered me a compensation then denied it. Just go straight to Ofcom.
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Lucy
(@shipzandgiggles) reported
@O2 I am joining o2 but I can't receive text messages can you please help?
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xFaLLiNGxSnoWx
(@xFaLLiNGxSnoWx2) reported
@O2 Find someone to talk to me on here. My patience for this **** is wearing extremely thin.
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luna 🌙
(@lunabhuna_) reported
@O2 @O2 I have updated my settings. You may DM me. I will share my account details to cancel the account