O2 outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent O2 outage reports came from the following cities: Tipton, Birmingham, Oldbury, Stourbridge, and Bromsgrove.

City	Problem Type	Report Time
Tipton	Internet	7 hours ago
Birmingham	Internet	2 days ago
Birmingham	Wi-fi	2 days ago
Oldbury	Internet	13 days ago
Birmingham	Total Blackout	21 days ago
Stourbridge	Total Blackout	24 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Crystalcraft Andy (@Crystalcraftand) reported 39 seconds ago from Dudley, England

  @O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan.  I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)

• 
  shaun simpson (@shaunsimpson20) reported 2 minutes ago from Kemberton, England

  @O2 DM sent for some help and advice please

• 
  batgirl (@amanmarway) reported 4 minutes ago from West Bromwich, England

  @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

• 
  Miss Peace (@miss_peace16) reported 6 minutes ago from Birmingham, England

  @O2 disgusting service o2 that an email from a week ago STILL has not been acknowledged.

• 
  Carpy Villan™️ (@PeteVillan1981) reported 20 minutes ago from Wolverhampton, England

  How poor is the coverage from @virgin mobile? Since the merger with @O2 the mobile coverage is appalling. Massive price increase on all plans/ packages yet the network service is worse than ever

• 
  Ashley Robert Scrivens (@AshScrivens) reported 23 minutes ago from Birmingham, England

  Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

• 
  Griff™ in NYC 🗽 (@GriffPlays) reported 27 minutes ago from Birmingham, England

  @O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.

• 
  Tracey_Devina (@Tracey_Devina) reported 29 minutes ago from West Bromwich, England

  @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

• 
  Chris Sammons (@ChrisSammons_) reported 35 minutes ago from Birmingham, England

  @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

• 
  Amy Bradwell (@amy_bradwell) reported 36 minutes ago from Birmingham, England

  @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 40 minutes ago from Willenhall, England

  That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....

• 
  John (@John10649040) reported 41 minutes ago from Birmingham, England

  @O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !

• 
  Matthew Sparks (@matthew_74) reported 45 minutes ago from West Bromwich, England

  @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

• 
  Sajid Shaikh (@shaikhycwu) reported 48 minutes ago from Birmingham, England

  @O2 Why are customers so unreliable in what they tell to resolve your issue. That was cause by o2 customer services yet customer suffer and pay the bill

• 
  Nas Mahmud (@M5Mahmud) reported 48 minutes ago from Birmingham, England

  @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

• 
  Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported 51 minutes ago from Kinvere, England

  I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken

• 
  Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported 52 minutes ago from Birmingham, England

  Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 54 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Stuart Collett (@StuartCollett) reported 55 minutes ago from Walsall Wood, England

  So far today: @NOWTV failed our change from @bt_uk yesterday so no broadband. @O2 signal is poor so phones are no use & our @FreeviewTV signal is terrible. So no internet, data, @NOWTV, or @FreeviewTV. Oh, and a child needs to revise online for exams on Monday. Fantastic.

• 
  Mike Klymko (@MikeKlymko) reported 55 minutes ago from Dudley, England

  @O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hayley Laura (@LilHay) reported 6 minutes ago

  @O2 @DarkSabers2013 Nearly 48 hours later and u still have not resolved the issue. Took you 36 just to respond it’s absolutely shocking and nothing to do with being busy. Respond to dm asap and get this sorted immediately

• 
  Jamie Daltry (@JamieDaltry) reported 11 minutes ago

  @O2 Why when I google O2 am I confronted with a Virgin login page. I am, for my sins signed with Virgin for broadband, when it works it’s ok. When it doesn’t, it’s a similar nightmare. Same impossible log on procedure, MI5 levels of security I just want access to my emails and bills.

• 
  PhatSuppliUK (@PhatSuppliUK) reported 11 minutes ago

  Anyone else's @O2 just not working for days now? Like it's a full black up but says 5g No customer support Nothing

• 
  Thomas Martin (@TJM_1992) reported 12 minutes ago

  @Stroller459 @O2 @O2 you need to look into this issue, everytime I also try to checkout I get the same message. Since you changed your website, its a nightmare to do anything on

• 
  John (@John_Tuns) reported 14 minutes ago

  @O2 absolutely hopeless customer service! So sick of how bad these companies treat people #shocking #poor

• 
  Andrew Griffin (@AndrewGrif16259) reported 17 minutes ago

  @1934rabbit @O2 O2 are the worse network going mate change now

• 
  Graham Style (@grahamstyle) reported 17 minutes ago

  @SkyNews I'm not surprised @O2 is the worst rated complaint company. 6th March open an account with Virgin Media. 22th went on holiday, O2 just decided without notice to close the account. Been back for over a month, calling O2 every single day, complaints and fraud, nothing. Any help?

• 
  James Kennair (@KennairyBird) reported 19 minutes ago

  @0095cc @O2 Did you ever get this sorted? Having the same issue again were they just seem to raise tickets to back end teams who never call you back, the frustrating thing is this issue can be resolved by a Apple Watch eSIM profile reset, as it happened to me last year

• 
  Claire Nestor (@clairenestor) reported 22 minutes ago

  @O2 why is is so hard to actually get help when you need it, Ive been in store and also made at least 6 calls to customer service have basically been lied to every time and still no closer to solving my issue 😩

• 
  Jamie Nichole Watkinson (@Ohmygodjammie) reported 27 minutes ago

  @O2 Hello, I am wanting to upgrade my phone. The phone is over £1k on contract and currently have a DRO. I never included my phone bill on my DRO because I was and still am up to date with payments. Am I right that because the contract be over £500 I have to declare it to you?