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O2 outages and service status in Dudley, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Dudley, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received May 1, 10:54 PM GMT+1.
  • 50% Internet (50%)
  • 33% Total Blackout (33%)
  • 17% Phone (17%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Dudley, England

The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Stourbridge, Bromsgrove, and Walsall.

CityProblem TypeReport Time
Oldbury Internet 1 day ago
Birmingham Total Blackout 9 days ago
Stourbridge Total Blackout 12 days ago
Oldbury Internet 25 days ago
Oldbury Internet 28 days ago
Birmingham Phone 29 days ago

Nearby cities with recent reports

Oldbury

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @O2 Priority down!!!!!

  • alyssajwalker
    Alyssa Jade (@alyssajwalker) reported from Wolverhampton, England

    @O2 ya "online guru chat" service is absolute trash, halfway through discussing the rebooking of my repairs and the server connection cuts out 🙃

  • amanmarway
    batgirl (@amanmarway) reported from West Bromwich, England

    @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

  • TeeKhan84
    Tariq Khan (@TeeKhan84) reported from Birmingham, England

    Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2

  • A_J_92
    Ash❗️ (@A_J_92) reported from Birmingham, England

    @jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!

  • iamRicardoW
    RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England

    @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

  • _tombradshaw
    Tom Bradshaw (@_tombradshaw) reported from Birmingham, England

    @EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!

  • macwool
    paul woolley (@macwool) reported from Brownhills, England

    @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

  • steve8454
    steve beard (@steve8454) reported from Birmingham, England

    @O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

  • gav_wallace1
    Gavin Wallace (@gav_wallace1) reported from Wednesfield, England

    2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest

  • PeteVillan1981
    Carpy Villan™️ (@PeteVillan1981) reported from Wednesfield, England

    @gazswain @O2 O2 🤝 Virgin - dog **** mobile networks

  • SnapperSandwell
    SandwellSnapper (@SnapperSandwell) reported from West Bromwich, England

    @O2 Why when I click on the priority app for tickets, does it then not allow me to buy priority tickets on Ticketmaster? Why is it not working, it used to.

  • auspices
    richard (@auspices) reported from Birmingham, England

    anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

  • miss_peace16
    Miss Peace (@miss_peace16) reported from Birmingham, England

    @O2 disgusting service o2 that an email from a week ago STILL has not been acknowledged.

  • AshScrivens
    Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

  • ReissOmari
    Gordé (@ReissOmari) reported from Birmingham, England

    @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

  • devilwoman1975
    Alison Hadley 🛵 (@devilwoman1975) reported from Walsall Wood, England

    @O2 losing signal on walsall area

  • ChrisSammons_
    Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

  • DirtySurti
    Ketan Surti (@DirtySurti) reported from Dickens Heath, England

    @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • 4peterborough
    🇬🇧 Andy🇬🇧 (@4peterborough) reported

    @O2 What a waste of time that was with Mark if that's your complaint department he needs to be retrained giving misleading information.

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @O2 @silly_balls Linked to the same issue I've been telling you about for months. TOO MANY REDIRECTS IN MYO2 AUTHENTICATION.

  • angry_corner
    Mr Angry (@angry_corner) reported

    @O2 Always seems to be an issue accessing my account, using either of your apps..... you really just need to simplify this!!! I remember when customer perception was a huge focus at O2, but they don't seem to care any more!!!

  • FreddieScovell
    Freddie Scovell Esq. (@FreddieScovell) reported

    @O2 Due to your automated phone system I couldn't speak with anyone about the matter as the number wasn't my number. It was handed to debt collectors who placed the default on my credit file. I have been a customer with you on my genuine number for 18 years and never missed a payment

  • FreemanIan
    Ian freeman (@FreemanIan) reported

    @O2 I left O2 mid January having paid £61 in December, phone calls after phone calls and each time I was told a manager would call, never did, in the end I was going to go to the regulator.

  • MarQusRomelle
    MarQus Romelle (@MarQusRomelle) reported

    @O2 Yes I confirm. I seriously hope o2 are able to solve this issue because it shouldn’t be made so difficult, jumping through hoops and a bunch of loading screens with portal errors, to do something as simple as making a payment; it’s incredibly anti-consumer.

  • tonywelsby
    Tony Welsby (@tonywelsby) reported

    @Worly82 @O2 Was on O2 for a few years after leaving EE (after over 25 years) for ‘a deal’. Became terrible after the merger with Virgin. Thankfully was on a sim only rolling contract and managed to get out. Awful farmed out customer services.

  • Melaniebrowder1
    Melanie browder (@Melaniebrowder1) reported

    @andrejpwalker @O2 It’s a nightmare, they haven’t updated my address from 20 years ago, even though I have moved and informed 4 times to different address’s. The virgin hook up is a joke.. app and website both terrible

  • martinallen78
    Martin Allen (@martinallen78) reported

    @mhewson_MCH @O2 I genuinely don't know how their staff aren't on strike because I bet they aren't getting a 13.5% pay rise..... well, someone might be but not the poor people having to deal with the fallout.

  • MayRa02703866
    MayRa (@MayRa02703866) reported

    @geek_gareth @TheGriftReport @O2 I’ve had recent calls claiming to be from O2 about a new SIM. I haven’t been an O2 customer for nearly 20 years.