O2 outages and service status in Dudley, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Dudley, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Dudley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Dudley, England
The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury
|
Internet | 22 hours ago |
|
Oldbury
|
Internet | 4 days ago |
|
Birmingham
|
Phone | 6 days ago |
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Birmingham
|
Internet | 10 days ago |
|
Bromsgrove
|
Phone | 13 days ago |
|
Birmingham
|
Internet | 16 days ago |
Community Discussion
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O2 Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Sophie Drake (@SophieMDrake) reported from Birmingham, England@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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Lysander 🦆 (@Lysander_16) reported from Wednesfield, EnglandHey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
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John McKeon (@goingabitgrey) reported from Birmingham, England@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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... (@ASWM1990) reported from Walsall Wood, England@O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!
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paul woolley (@macwool) reported from Brownhills, England@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
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Anne Baines 💙💙💙💙💙💙 (@AnneBaines1) reported from Hagley, England@acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself
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Alison Hadley 🛵 (@devilwoman1975) reported from Walsall Wood, England@O2 losing signal on walsall area
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Amy Bradwell (@amy_bradwell) reported from Birmingham, England@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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Harris (@areeyoushaw) reported from Dudley, EnglandSignals dog **** today lads, lasses, (other) @O2
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Samantha Thompson (@crazysamsam) reported from Walsall Wood, EnglandYour customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.
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Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️🌈🌹🌊 (@Martbushii) reported from Dudley, England@O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet
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#boredinafactoryupddated (@GedNeilAlex) reported from Walsall Wood, EnglandWell done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
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Dad (@RampziieTweets) reported from Walsall Wood, England@TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable
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Elliott Brown (@ellrbrown) reported from Birmingham, England@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G
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Conor (@conorcole) reported from Birmingham, England@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
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Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England@CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!
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Teg Singh (@MrTegSingh) reported from Wolverhampton, England@wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡
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Teg Singh (@MrTegSingh) reported from Wolverhampton, England@O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Jackson (@xxhjayxx) reported@O2 No photo ID = No Order. No exceptions, even after being a loyal customer since 2006. I’ll spend my cash elsewhere.
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alassinsane (@dinosaurs4juice) reported@O2 Hi! Tried to port number over today but there’s an error. Now got no connection on either old number or new one. Spoke to your colleague Tom tonight who couldn’t fix it. He’s insisted 7 times he will get a manager to call me,I’ve explained 7 times there’s no number to call on
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Nick (@tallicagfc) reported@O2 I’m not a customer of O2 anymore but I’m unable to pay my final bill because getting hold of someone in order to do this is nigh on impossible. I was forwarded to the “automatic payment line” which, you guessed it, ended up being the same menu as before.
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mol (@MollyKendrick01) reported@O2 Hi! I took out a contract with you yesterday and there is 6 pending transactions of £20 each. Can you please help
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brookie (@Brookie63) reported@O2 I assume the silence now means you can't help then?
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Roxi Lloyd (@Roxilloydxx) reported@O2 Is it possible to get some help? I am trying to get on MyO2 - I don't have my password and when you text me a code, that doesn't work. When you email me a link to recover password, THAT doesn't work. I also need help regarding my contract
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JW (@w36613) reported@O2 Help. My number port hasn't worked and my phone is dead. Who can I talk to to get this resolved?
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Mathew Harvey (@fakemarv) reported@O2 Also find it odd that your customer services aren’t allowed to escalate issues to your fraud team or vetting team, but instead rely on the public to deal with internal issues.
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Punit Soni (@PunitSo02833165) reported@O2 I am facing the worst service from O2 while I requested my number to be ported to O2 they seem to have some sort of difficulty, after delaying the request by a day and then I am being told by the customer service team that it will not happen for another 2days.
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John Pudney (@johnpudneyhq) reported@O2 If you really want to help, reply to my DM with a bill for the phone, I’ll pay for it, and you can cancel my contract with O2. How on Earth do you expect someone to give every postcode they are unable to use your network in????? I’ve given you three. That’s quite a wide area.