O2 outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent O2 outage reports came from the following cities: Walsall, Birmingham, Tipton, Oldbury, Stourbridge, and Bromsgrove.

City	Problem Type	Report Time
Walsall	Phone	7 hours ago
Birmingham	Total Blackout	5 days ago
Birmingham	Internet	7 days ago
Tipton	Internet	10 days ago
Birmingham	Internet	11 days ago
Birmingham	Wi-fi	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Gish Abeyratne (@GoGishiGoGo) reported 4 minutes ago from Birmingham, England

  @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

• 
  Dani Grim (@RefinedSavage) reported 12 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

• 
  Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported 12 minutes ago from Birmingham, England

  @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 14 minutes ago from Birmingham, England

  @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

• 
  George Kafetzis (@Georgekafetzis) reported 14 minutes ago from Birmingham, England

  @O2 your customer service has gone extremely S**T

• 
  Andrew (@Bigglesdaf) reported 19 minutes ago from Wombourne, England

  @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

• 
  Gish Abeyratne (@GoGishiGoGo) reported 19 minutes ago from Birmingham, England

  @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

• 
  Boris Worrall (@BorisJWorrall) reported 27 minutes ago from Walsall Wood, England

  Great customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅

• 
  paul woolley (@macwool) reported 28 minutes ago from Brownhills, England

  @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

• 
  HH (@harryharrad) reported 29 minutes ago from Birmingham, England

  @SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!

• 
  Miss Peace (@miss_peace16) reported 31 minutes ago from Birmingham, England

  @O2 disgusting service o2 that an email from a week ago STILL has not been acknowledged.

• 
  Carpy Villan™️ (@PeteVillan1981) reported 32 minutes ago from Wednesfield, England

  @gazswain @O2 O2 🤝 Virgin - dog **** mobile networks

• 
  Jake Box (@JakeBox7) reported 35 minutes ago from Walsall Wood, England

  Swear no matter what town/city I go I get no ******* signal on 02 @O2

• 
  ChrisJSharratt_ (@ChrisJSharratt_) reported 36 minutes ago from Birmingham, England

  @O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!

• 
  Sajid Shaikh (@shaikhycwu) reported 36 minutes ago from Birmingham, England

  @O2 Why are customers so unreliable in what they tell to resolve your issue. That was cause by o2 customer services yet customer suffer and pay the bill

• 
  Suki Randhawa (@sukirandhawa4x4) reported 37 minutes ago from Walsall Wood, England

  @O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.

• 
  Mike Klymko (@MikeKlymko) reported 39 minutes ago from Dudley, England

  @O2 Called to complain about poor network coverage where I live and work. Battery died whilst waiting on hold forever.

• 
  Dean but festive (@DeanMSimons) reported 45 minutes ago from Birmingham, England

  hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?

• 
  Suki Randhawa (@sukirandhawa4x4) reported 48 minutes ago from Walsall Wood, England

  @O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.

• 
  Ash❗️ (@A_J_92) reported 58 minutes ago from Birmingham, England

  @jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wes (@aussiebhoy88) reported 5 minutes ago

  @O2 @CamillaLatham30 Fix the app it's dogshit

• 
  Darren Coomer (@coomerdarren) reported 10 minutes ago

  @O2 Since virgin media came along ive been unable to use the O2 app to look at my account after a few phone calls to raise this issue & told the issue will resolved yet nothing also i don't have virgin media please can you get on with resolving this issue ?

• 
  Harriet Sergeant (@HarrietSergeant) reported 12 minutes ago

  .What’s happened @O2? Since merging with Virgin, topping up data has gone from two taps to a Kafkaesque ordeal. App requires an email that never arrives. Phone numbers unrecognised. Anyone found a workaround - carrier pigeon perhaps?

• 
  nitaa (@monteirobenitaa) reported 13 minutes ago

  The service in Richmond is so crap I can’t work out whether it’s the area or @O2. I cant even send iMessage using data inside my house it’s ridiculous. What network provider has better coverage pls. I’m cancelling this contract today

• 
  🖤🧡🐝TeslaDeb🐝💚🤍💜🦕🦖 (@MsDebbieHolt) reported 14 minutes ago

  @O2 Hi. I am desperately trying to speak to somebody about my account but am being bounced between the app and the website. I can't get through to anybody on the phone either and I have been trying since Wednesday. Can you help please?

• 
  Windy Moore (@Windywowwow) reported 21 minutes ago

  @O2 - Dear O2 - I am at the point of no return with your inept O2 Recycling service. I’m at my wits end with the misinformation and ineptitude of getting a simple recycle!!

• 
  Katosaurus (@Katostevens) reported 23 minutes ago

  @O2 is your website down? I’m trying to log in and it’s going nowhere

• 
  Rudiano (@RudianoBambino) reported 25 minutes ago

  @O2 Hi, I have been in Guadeloupe, French West Indies since February 23rd 2026. I got a text saying I have a maximum of 25 GB of roaming allowance included in my tariff. My 02 app doesn't work anymore so I can't monitor my usage. Can you help me see where I am at?

• 
  Conjured Undead 🧟‍♂️ (@conjuredundead) reported 28 minutes ago

  @dayvales @O2 It’s just standard o2 service mate. Truly the WORST in the U.K.

• 
  tom (@DBposer) reported 30 minutes ago

  @O2 ever since you merged with @virginmedia your service is ******* shite, sort it out