O2 Outage Report in Dudley, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Dudley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Dudley, England
The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury
|
Internet | 1 day ago |
|
Birmingham
|
Phone | 3 days ago |
|
Birmingham
|
Internet | 7 days ago |
|
Bromsgrove
|
Phone | 11 days ago |
|
Birmingham
|
Internet | 13 days ago |
|
Birmingham
|
Internet | 15 days ago |
Community Discussion
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O2 Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Gordé (@ReissOmari) reported from Birmingham, England@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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George Kafetzis (@Georgekafetzis) reported from Birmingham, EnglandThe guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.
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Gavin Wallace (@gav_wallace1) reported from Wednesfield, England2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest
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Tariq Khan (@TeeKhan84) reported from Birmingham, EnglandAbsolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
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George Kafetzis (@Georgekafetzis) reported from Birmingham, England@O2 your customer service has gone extremely S**T
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Richard Anderson (@MrRichAnderson) reported from Kidderminster, England@O2 Terrible customer service, AGAIN. Promised a call on Monday morning. Came whilst I was out of reception (No surprise there!) Voicemail left saying you would try again. Nothing all week. Another reason not to actually upgrade and to leave O2.
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✨Becky Higgins✨ (@ppmbecky) reported from Walsall Wood, England@O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem
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Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England@O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸
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Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, EnglandRemember when @three public shamed @o2 for being down. Pot Kettle..
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Elliott Brown (@ellrbrown) reported from Birmingham, England@O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.
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Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, EnglandRemember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England@O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.
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Ash❗️ (@A_J_92) reported from Birmingham, England@jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!
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HH (@harryharrad) reported from Birmingham, England@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!
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Paula (@PaulasJewellery) reported from Dudley, England@O2 is there a issue with the service this afternoon cuz I can't add a bolt on.
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Boris Worrall (@BorisJWorrall) reported from Walsall Wood, EnglandGreat customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅
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RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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Stuart Collett (@StuartCollett) reported from Walsall Wood, EnglandSo far today: @NOWTV failed our change from @bt_uk yesterday so no broadband. @O2 signal is poor so phones are no use & our @FreeviewTV signal is terrible. So no internet, data, @NOWTV, or @FreeviewTV. Oh, and a child needs to revise online for exams on Monday. Fantastic.
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Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, EnglandI can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma (@gemmiekk) reportedTwice now @O2 have cut me off because I haven’t paid the bill that’s due tomorrow. Great service.
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Gray (@GMU12PHY) reportedC'mon @O2 why is it taking so long to fix a network fault. Its been a week now! 😩
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Dave Gilsenan (@davegilsenan) reported@O2 Every other major network has text over wifi though
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Beverley Ann ✈ (@Ndebelebev) reported@mr_w_snapper @O2 Never had an issue with 3 wherever I have been in the World...
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Lamis El-Rashid (@Magic_lite) reported@virginmedia Doesn’t matter ! You still have the most appalling customer service . After 10 years as a customer - I can’t believe I spent 5hrs between online chat and on the phone to resolve a simple issue . Volt responsibility is clearly a ping pong ball between you and @O2 So disappoint
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Bad Squiddo Games - Annie (@BadSquiddoGames) reported@O2 I've had no internet service on my phone since yesterday morning, is anything happening?
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Adiisa (@ImAdiisa) reported@O2 crazy how I cancel my internet package and give more than enough time for yall to sort it out and am still getting bills each month with no email for me to contact you through. 🤔
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still here🧞♀️ (@Tiagrace_19) reported@O2 I’ve had no service in my house for 4 months. Nothings been sorted, can I cancel my contract?
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Onlyslightlybiased (@onlyslightlybsd) reported@O2 Managed to get through 10 times now, each time I receive "yes I will transfer you to the returns department", then the system sends me back to the start of the customer care line. Told a guy what was happening and he immediately just started offering me different plans. A joke
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🏴 Sandy Bob Dee 🏴 (@SandyBobDee) reported****** @O2 three times I've just been cut off trying to phone CS after waiting for over 10 minutes each time! Piss poor patter ma phones red hot I'm radiating ere here