O2 Outage Report in Dudley, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Dudley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Dudley, England
The most recent O2 outage reports came from the following cities: Birmingham, Kidderminster, Tipton, Walsall, Oldbury and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Alison Hadley 🛵
(@devilwoman1975) reported
from
Walsall Wood, England
@O2 losing signal on walsall area
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
Is @O2 down at the moment?
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Dad
(@RampziieTweets) reported
from
Walsall Wood, England
@TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable
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Dave Bennett
(@DaveBennett79) reported
from
Redditch, England
@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
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...
(@ASWM1990) reported
from
Walsall Wood, England
@O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
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#boredinafactoryupddated
(@GedNeilAlex) reported
from
Walsall Wood, England
Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
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Betsy Snow
(@longhairdsgtmaj) reported
from
Wombourne, England
@CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!
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Harris
(@areeyoushaw) reported
from
Dudley, England
Signals dog **** today lads, lasses, (other) @O2
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Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡
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Samantha Thompson
(@crazysamsam) reported
from
Walsall Wood, England
Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.
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paul woolley
(@macwool) reported
from
Brownhills, England
@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
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John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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Lysander 🦆
(@Lysander_16) reported
from
Wednesfield, England
Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
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Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone
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Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️🌈🌹🌊
(@Martbushii) reported
from
Dudley, England
@O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet
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Anne Baines 💙💙💙💙💙💙
(@AnneBaines1) reported
from
Hagley, England
@acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Murray
(@Murrayator) reported
@O2 your customer service is broken been with you for +25 years your UK based payment team put me to a south african call centre who’s managers are not authorised to raise a credit for the £800 bill u chasing me for because u made an error! b4 i go 2 @Ofcom ombudsman can u help?
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ANIA GABB
(@aniagabb) reported
@O2 been cut off 4 times now. Been trying to chat to o2 for over an hour. Been told multiple deals by different people, including Ben & Shaun in your upgrades team. Still no one has helped. Pretty sick of o2 and their terrible customer service!
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Olly Headey
(@lylo) reported
I moved to @O2 because of the Apple Watch 3G thing but the customer experience is beyond abysmal. How do these companies survive? Why do we put up with such dreadful customer service? Are there any UK mobile phone companies worth using? Ideally with Apple Watch support...
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DC316
(@Thq4L) reported
@O2 hi team. We cancelled our virgin media package as of 29/11. With the package was linked a SIM card. Virgin have advised that I need to cancel my SIM separately. What info do you need from me to do this? Thanks
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Krishan chavda
(@ChavdaKrishan) reported
@O2 can I get some help on my last query please! You’ve sent me a faulty device!!
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Angela FosterSwailes
(@sparklyang) reported
@O2 I was. I’ve had issues with other Greggs codes too where I click to use them and it comes up with an error. I’d say I’m on about 50/50 as to whether my codes work or not 😩
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kiff182
(@Himynameiskiff) reported
Getting fed up now of @O2. Wi-Fi covers for their shocking signal no matter where I go. Don’t get anything better than 3G at home (on a 5G plan) and get to work - major international airport - and get 4G but does it work? Nope. Getting beyond a joke now.
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Matt Thompson
(@GlobalO365) reported
@O2 reverting back to SIM card, until o2 sort out their support for eSIMs. Can’t transfer eSIM to new phone not supported, have to now wait for a replacement sim. You would have thought eSIMs would make life easier not hard being just digital.
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Robert Shaw
(@alwaysshaw1) reported
@O2 Are you going to tell your customers that there is an issue in the Northwich area and it’s effecting the signal? Or are you that incompetent that you’re not even aware of that issue?
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ςτεν0♠⚔️
(@SteveH2112) reported
@O2 hi, I have been with o2 for over 20 years and this last year has been the worst for Data, I'm regularly looking at full 4/5g coverage but still things won't load, and I'm not even speaking of video. When on holiday in Greece it was perfect so it's obviously no my device and..