O2 outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent O2 outage reports came from the following cities: Birmingham.

City	Problem Type	Report Time
Birmingham	Internet	9 days ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago
Birmingham	Internet	3 months ago
Walsall	Phone	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  batgirl (@amanmarway) reported 3 minutes ago from West Bromwich, England

  @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

• 
  Gordé 🦩 (@ReissOmari) reported 5 minutes ago from Birmingham, England

  @O2 Hi, please could you help me with a online store order?

• 
  Jackie (@UKHarvick_Fan) reported 6 minutes ago from Birmingham, England

  @O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!

• 
  Ash❗️ (@A_J_92) reported 6 minutes ago from Birmingham, England

  @jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!

• 
  Griff™ in NYC 🗽 (@GriffPlays) reported 9 minutes ago from Birmingham, England

  @O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.

• 
  karen (@kazpeza) reported 13 minutes ago from Wednesfield, England

  @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

• 
  HH (@harryharrad) reported 14 minutes ago from Birmingham, England

  @SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!

• 
  Andrew (@Bigglesdaf) reported 20 minutes ago from Wombourne, England

  @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

• 
  Matthew Sparks (@matthew_74) reported 22 minutes ago from West Bromwich, England

  @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 25 minutes ago from Birmingham, England

  I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73

• 
  ✨Becky Higgins✨ (@ppmbecky) reported 25 minutes ago from Walsall Wood, England

  @O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem

• 
  Conor (@conorcole) reported 29 minutes ago from Birmingham, England

  @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

• 
  Gordé (@ReissOmari) reported 31 minutes ago from Birmingham, England

  @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

• 
  Steve Jones (@StevoJones1984) reported 31 minutes ago from West Bromwich, England

  I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

• 
  Betsy Snow (@longhairdsgtmaj) reported 31 minutes ago from Wombourne, England

  @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

• 
  SAB Photography (@sabphotos69) reported 38 minutes ago from Woodside, England

  @simonmaroulis @O2 @ThreeUK The mast near me. Hasn’t worked in now 19months. I understand dead spots, but I struggle to get a 4g signal anywhere. Utterly ridiculous.

• 
  steve beard (@steve8454) reported 40 minutes ago from Birmingham, England

  @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

• 
  Ketan Surti (@DirtySurti) reported 41 minutes ago from Dickens Heath, England

  @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

• 
  John (@John10649040) reported 48 minutes ago from Birmingham, England

  @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

• 
  Gordé (@ReissOmari) reported 52 minutes ago from Birmingham, England

  @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Cur (@NC20023) reported 6 minutes ago

  @O2 why oh why have you made it so damned difficult to login to my account now that Virgin Media are involved ! All I want to do is login to my account the old fashioned way without the need to check my email, return to the original page etc…..

• 
  SussexGal 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪🇬🇧 (@dino868) reported 7 minutes ago

  Have you read the reviews on Play Store of your app @O2?! 🤔 Since the latest update, just like me, everyone seems to hate it and has the same problems I do - it's a Crap App now tbh!! Time to sort out the issues or delete it completely... like I have!! 👋 #o2 #App #phones

• 
  ShinP3ngy (@NotSoP3ng) reported 7 minutes ago

  @lloydoh17 @O2 Yh constant dead zones and it’s getting worse they keep texting saying there working in the postcodes but still it’s getting worse and then the customer service getting through the constant app glitches they can say what they want but it’s getting by weirder since the merger

• 
  Ruben E Tita (@ruben_tita) reported 8 minutes ago

  @O2 @GooglePlay How can one obtain the correlation ID for transactions that are fraudulent? I am tired of being based between the customer support of both, with neither providing actual support. It’s completely unacceptable.

• 
  Nicole Black (@Nicole_90xx) reported 11 minutes ago

  @nickrenshaw5 @O2 @ajgbarnes I've got an issue last couple of days and never had a problem seems to be issues in certain areas they need to get this resolved it's messing things up

• 
  Savannah (@justicenowxxx) reported 13 minutes ago

  @O2 @O2Help @VirginMedia I have been ignored for a week by your complaints team. I am now in Mexico with no service at all despite written assurances that Mexico is covered under my Inclusive Zone benefit. Complaint ref: C‑2707267834. Urgent senior‑level fix required today.

• 
  Naz Rahimi (@NazRahimi) reported 15 minutes ago

  @O2 you won’t let me log in to cancel my account, you are fraudulently taking my money while not letting me log in on desktop or my phone. You said you’d call me to allow me to cancel and it’s been a month. Now you say you can’t call me. I do not live in England. LET ME CANCEL.

• 
  Not a sheep (@ArcherImproving) reported 16 minutes ago

  @O2 What information do you need? They are either your people cold calling and being rude or scammers?

• 
  Northern Running Girl (@UKrunninggirl) reported 17 minutes ago

  Why is the link to the pre sale for Thomas Rhett not working on priority @O2

• 
  Tirthankar Banerjee (@Social_onlooker) reported 18 minutes ago

  @O2 Your mobile network not working in France near Chamonix