O2 Outage Report in Dudley, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (51%)
-
Internet (30%)
-
Total Blackout (12%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Dudley, England
The most recent O2 outage reports came from the following cities: Walsall, Birmingham, Oldbury, Dudley, Wolverhampton, Kidderminster and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
Phone | |
| Birmingham |
||
| Oldbury |
Phone | |
| Dudley |
Phone | |
| Birmingham |
||
| Oldbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
-
Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
-
Chris Booth
(@c_booth1990) reported
from
Walsall Wood, England
@O2 please can you get the signal sorted in The Walsall area West Midlands the signal is horrendous keeps dropping out! Thanks
-
han
(@Hannahbreenx) reported
from
Bromsgrove, England
@O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me
-
Crystalcraft Andy
(@Crystalcraftand) reported
from
Dudley, England
@O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan. I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)
-
Steve Jones
(@StevoJones1984) reported
from
West Bromwich, England
I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.
-
Mimii Hatun |Y| aka Ms Begum
(@hijabiexplorer) reported
from
Birmingham, England
Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves
-
Paul Berry
(@paulberry2303) reported
from
Wolverhampton, England
@O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?
-
Tracey_Devina
(@Tracey_Devina) reported
from
West Bromwich, England
@O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!
-
ҍҽɾղíҽҍɑԹՏ ♏
(@berniebaps101) reported
from
Birmingham, England
@O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?
-
Carpy Villan™️
(@PeteVillan1981) reported
from
Wednesfield, England
@gazswain @O2 O2 🤝 Virgin - dog **** mobile networks
-
Claire B🐈⬛🐈⬛
(@KittykatClaire) reported
from
Willenhall, England
That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....
-
🎢👠 Adventure Rachel 🎢👠 (She/Her)
(@Adventure_Rach) reported
from
Perton, England
@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
-
batgirl
(@amanmarway) reported
from
West Bromwich, England
@O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service
-
Matthew Parker-Jones Hall
(@mparkerjones) reported
from
Walsall Wood, England
@O2 hi we ever getting a fix for postcodes WS14 and WV14 terrible phone signal and data just doesn't connect mentioned in December and according to your app it would be fixed in 2 weeks ?! 4months later still exactly the same
-
Follow Poor Shamir Claimant Ali Entrapment
(@MuslimShamir) reported
from
Birmingham, England
@O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?
-
Ketan Surti
(@DirtySurti) reported
from
Dickens Heath, England
@O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !
-
Rachele
(@_Rachele_) reported
from
Birmingham, England
Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?
-
richard
(@auspices) reported
from
Birmingham, England
anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage
-
Claire B🐈⬛🐈⬛
(@KittykatClaire) reported
from
Willenhall, England
I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell
-
Gordé 🥚
(@ReissOmari) reported
from
Birmingham, England
I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Mrs Simmo
(@vikkigregory) reported
Absolutely disgusting how my husband has been treated by @O2 he has rang everyday for 2 weeks even been in to the local store to get help with his account,no one is helping or can help or ringing back! He’s paid his bill twice over the month and been cut off #awfulcustomerservice
-
Matt
(@abitofmatt) reported
@O2 Hi, I left well over a month ago but have never received a final bill or had any other payments taken. Is it possible to look into this?
-
Keely Ratcliffe
(@RatcliffeKeely) reported
@O2 called you 4 times in the last hour and everytime u have answered the phone u have put the phone down. Worst thing is I spoke to someone this morning who said they had dealt with my issue and you still haven't. Amazing how I only renewed my contract Friday.
-
Ella
(@ElenaGretina) reported
@O2 the poorest customer service. Always telling me lies. Regret joining: :(
-
Mark Robinson
(@BigGayMark) reported
@O2 is there anyone who can sort my f*cking issue out? My account shows as disconnected (which it isn’t) am unable to get this sorted via customer service. 4 weeks and still no further forward.
-
Heather Rilling
(@SimpsonHeather_) reported
@O2 absolutely horrendous customer service from you guys today and for the past week to be honest, upgraded with you and still waiting for the phone to arrive, been a whole week now and just had a really rude o2 customer service woman hang up on my husband - what now O2??
-
Louise
(@cambourne7) reported
@O2 local mast down for next 3 days so can’t make calls what compensation is offered
-
Gavin S White
(@imnotgavinwhite) reported
@O2 twice I’ve phoned JUST to upgrade my sim to 5G. 1st caller was uninterested and eventually cut the call off. Second guy asked me 3 times if I wanted to upgrade my handset, after being told I’ve bought a brand new 12 Pro Max last week, he STILL pushed me to upgrade 😶 wtf?
-
KT
(@kaaatzx) reported
@O2 home thinking it was an area issue - no signal at all, what’s going on?
-
SB
(@SB_londonxo) reported
@O2 Hello, thank you my data and calls are working today but I had no service yesterday for the entire day.