O2 Outage Report in Dudley, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (32%)
-
Total Blackout (13%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (1%)
Live Outage Map Near Dudley, England
The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Oldbury, Dudley and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
||
| Birmingham |
Internet | |
| Walsall |
Phone | |
| Oldbury |
||
| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
-
George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@O2 your customer service has gone extremely S**T
-
Tariq Khan
(@TeeKhan84) reported
from
Birmingham, England
Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
-
Richard Anderson
(@MrRichAnderson) reported
from
Kidderminster, England
@O2 Terrible customer service, AGAIN. Promised a call on Monday morning. Came whilst I was out of reception (No surprise there!) Voicemail left saying you would try again. Nothing all week. Another reason not to actually upgrade and to leave O2.
-
Gavin Wallace
(@gav_wallace1) reported
from
Wednesfield, England
2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest
-
Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
-
Gordé
(@ReissOmari) reported
from
Birmingham, England
@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
-
Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @three public shamed @o2 for being down. Pot Kettle..
-
Jake Box
(@JakeBox7) reported
from
Walsall Wood, England
Swear no matter what town/city I go I get no ******* signal on 02 @O2
-
Stu Parry
(@Wolvostu) reported
from
Dudley, England
Is 02 down in the DY6 area @O2
-
Matt
(@msetchell) reported
from
Redditch, England
Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!
-
ieesh
(@Ieeshhhk) reported
from
Birmingham, England
@O2 what’s with the dodgey service today 🙄
-
Gordé
(@ReissOmari) reported
from
Birmingham, England
@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
-
Rachele 🍷
(@_Rachele_) reported
from
Redditch, England
@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
-
HH
(@harryharrad) reported
from
Birmingham, England
@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!
-
✨Becky Higgins✨
(@ppmbecky) reported
from
Walsall Wood, England
@O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem
-
Boris Worrall
(@BorisJWorrall) reported
from
Walsall Wood, England
Great customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅
-
Phil Tonks
(@PhilTonks2) reported
from
Dudley, England
@O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.
-
Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
-
RICARDO WILLIAMS
(@iamRicardoW) reported
from
Birmingham, England
@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
-
Andrew
(@Bigglesdaf) reported
from
Wombourne, England
@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
p
(@w18288148) reported
@O2 I can’t get Through to customer service to cancel my contract or online support .Can I have a call please? Or an email please :)
-
Rod Banner
(@RodBanner) reported
Sorry to rant. I don't mean to be mean. @O2 is providing a great service at phenomenal value. But their #UX needs a minor tweak. Communicate with the customer on their terms @O2. Try to understand what the customer is trying to get done. And make sure you're helping them do it.
-
Joanne
(@joanne_l_t) reported
@O2 why is 4G down in Stourbridge? My son and sister both having same issue?
-
Anne
(@paddycammum) reported
@O2 @calm @o2 how can anyone stay calm trying to deal with your rubbish customer services - hours on hold and problem never resolved - so cheeky that you are promoting mindfulness - help me - 4 months unable to receive calls and text and stuck in a contract you won’t let me leave
-
gort baringa
(@gortbaringa) reported
@O2 I can't make any phone calls, "call ended". Tried everything suggested on the website and obviously can call the customer service. Can you help?
-
Shamila Younis
(@ShamilaYounis) reported
@O2 Dm has been sent. Apparently it takes o2s technical team weeks to connect a line and even then they can’t say exactly when this will be. Sheer disappointment from a customer of over 16yrs
-
Luke
(@Luke4152) reported
@bearycarey1 Yh! I miss going to towers! I only went once last year because of the @O2 day! And then lockdown happened and never got back!
-
✨ECH♡: Premium Boiwife✨
(@EchoLaviolette) reported
damn the @O2 customer service robot just hung up on me twice lmao
-
clare phillips
(@clarephillips11) reported
@O2 what’s the best way to speak to someone as i really need to change my contract! The online chats no one gets back you and the phone is the same.#frustrated I need contract changed so I can ring my dad in hospital. #help
-
Anne
(@paddycammum) reported
@O2 Switched to o2 4months and still can’t receive texts or calls - @o2 are incompetent! Zero customer service skills! Can’t talk to a manager - pathetic!