O2

O2 Outage Report in Dudley, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Dudley, England 12/13/2025 22:00

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dudley, England

The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Oldbury, Dudley and West Bromwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomWalsall Phone
United KingdomOldbury E-mail
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomOldbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • TheCarlFord Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken

  • _Rachele_ Rachele 🍷 (@_Rachele_) reported from Redditch, England

    @O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    @O2 your customer service has gone extremely S**T

  • ppmbecky ✨Becky Higgins✨ (@ppmbecky) reported from Walsall Wood, England

    @O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem

  • harryharrad HH (@harryharrad) reported from Birmingham, England

    @SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.

  • TeeKhan84 Tariq Khan (@TeeKhan84) reported from Birmingham, England

    Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2

  • StuartCollett Stuart Collett (@StuartCollett) reported from Walsall Wood, England

    So far today: @NOWTV failed our change from @bt_uk yesterday so no broadband. @O2 signal is poor so phones are no use & our @FreeviewTV signal is terrible. So no internet, data, @NOWTV, or @FreeviewTV. Oh, and a child needs to revise online for exams on Monday. Fantastic.

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

  • gav_wallace1 Gavin Wallace (@gav_wallace1) reported from Wednesfield, England

    2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

  • iamRicardoW RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England

    @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @three public shamed @o2 for being down. Pot Kettle..

  • MrRichAnderson Richard Anderson (@MrRichAnderson) reported from Kidderminster, England

    @O2 Terrible customer service, AGAIN. Promised a call on Monday morning. Came whilst I was out of reception (No surprise there!) Voicemail left saying you would try again. Nothing all week. Another reason not to actually upgrade and to leave O2.

  • msetchell Matt (@msetchell) reported from Redditch, England

    Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!

  • Ieeshhhk ieesh (@Ieeshhhk) reported from Birmingham, England

    @O2 what’s with the dodgey service today 🙄

  • Wolvostu Stu Parry (@Wolvostu) reported from Dudley, England

    Is 02 down in the DY6 area @O2

  • BorisJWorrall Boris Worrall (@BorisJWorrall) reported from Walsall Wood, England

    Great customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅

  • Y2JONAKERFELDT Jonathan Deavs (@Y2JONAKERFELDT) reported from Redditch, England

    @O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mayank_1120 Mayank Jain (@mayank_1120) reported

    @O2 Hi, I am an O2 priority customer and yesterday I saved odeon movie code, but today I checked it was gone, though in T&C mentioned it is valid till sunday. Every week it was available till sunday mid night. Please check

  • RabSned Rab Sneddon (@RabSned) reported

    @O2 It's just a very weak signal whenever I try and use my data but I'm not too sure as to what may be causing that to happen? Everything else is absolutely fine, it's Just the data that's an issue as of now unfortunately

  • PHILROOKS just me (@PHILROOKS) reported

    @O2 @virginmedia I was sold the new #virginbolt service being told my mobile bill would be £25 bill has just arrived from #o2 and it's over £36 with no explanation of why so high. Waiting on customer services to answer the support but nothing. Please explain

  • VictoriaBlud 🧷 Victoria 🖤 (@VictoriaBlud) reported

    @O2 2729 is not working for me and I cant borrow a phone. How do I tell you I am paying my bill on Tuesday pls

  • JoIbbertson Jo Ibbertson (@JoIbbertson) reported

    @O2 not had Internet or phone service for 3 days WA9 , when is this going to get sorted out, I don't pay £60 a month for something I can't use ,do we get a refund for our inconvenience

  • wlcustoms White Lotus Customs (@wlcustoms) reported from Croydon, England

    I was going to hold off until the 23 series... But god damn you @SamsungUK that s22 ultra looks amazing... @O2 what's the deal on refresh as I'm rolling with the s21 ultra currently?

  • nicholasyee12 nicholas yee (@nicholasyee12) reported

    @O2 if you have a learning disability do not join O2 they will fully discriminate against you and not admit it and take back any form of compensation do you have provided you I slit my wrist yesterday because one of your curries frustrate me so much and your high end customer

  • MarshallDans Mαɾʂԋαʅʅ Dαɳιҽʅʂ (@MarshallDans) reported

    @O2 Do you have a phone number so I can speak to a human? The online chat is no help.

  • PaulDic51050596 Paul Dickinson (@PaulDic51050596) reported

    @O2 you have cut my phone off today without any notice i have been a customer for 16 years tried messaging you got a standard message implying I am behind with my payments please dont say ring us i cant because you have cut me off

  • Alanmcknight Alan Mcknight (@Alanmcknight) reported

    @EnglandRugby @SixNationsRugby @O2 I watched most of the game at no point did I think what a good game this is two poor sides.