O2 Outage Report in Dudley, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (24%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Dudley, England
The most recent O2 outage reports came from the following cities: Birmingham, Stourbridge, Walsall and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Stourbridge |
Phone | |
| Walsall |
Phone | |
| Birmingham |
||
| Birmingham |
Internet | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Dave Bennett
(@DaveBennett79) reported
from
Redditch, England
@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
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Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
Is @O2 down at the moment?
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Dad
(@RampziieTweets) reported
from
Walsall Wood, England
@TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable
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...
(@ASWM1990) reported
from
Walsall Wood, England
@O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!
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Lysander 🦆
(@Lysander_16) reported
from
Wednesfield, England
Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
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Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️🌈🌹🌊
(@Martbushii) reported
from
Dudley, England
@O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet
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Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡
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Anne Baines 💙💙💙💙💙💙
(@AnneBaines1) reported
from
Hagley, England
@acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself
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Betsy Snow
(@longhairdsgtmaj) reported
from
Wombourne, England
@CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!
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#boredinafactoryupddated
(@GedNeilAlex) reported
from
Walsall Wood, England
Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
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Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone
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Harris
(@areeyoushaw) reported
from
Dudley, England
Signals dog **** today lads, lasses, (other) @O2
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John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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Samantha Thompson
(@crazysamsam) reported
from
Walsall Wood, England
Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
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Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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paul woolley
(@macwool) reported
from
Brownhills, England
@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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vida aleks
(@vidAleks) reported
@O2 I don’t suppose this is normal but you don’t respond here and your phone lines are having issues too. I’m wasting so much of my time trying to set up my new number and account. I’m a first time customer and already feel like I made a mistake joining your network. #talktome
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Ollie Chelsea D
(@olliechelsead) reported
@O2 my signal has been awful the last week or 2, no one can ever hear me on the phone
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Beth
(@bethdeenxo) reported
@O2 why is it so difficult to speak to someone in regards to my phone?! All the Gurus on the app are busy, can't exactly phone when my phone is saying not registered to a network 🙄🙄
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Craig ♌
(@_craigy190) reported
@O2 have you been massively hacked? 202 do nothing, answer then hang up. I'm getting emails and calls, WhatsApp messages about a new order (which is a 40% discount pack) coming apparently on Thursday?! What's going on??
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Lisa Smith
(@Lisa_Aug1980) reported
@O2 @OakNational Hi @O2 I have the same problem. Want to pay off my device plan. The website refers you to the phone, the phone is a robot and whe you ask for pay off device plan, it refers you back thr website!! I’m trapped in a nightmare customer service cycle. Please help me.
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David Vaudin
(@vaudindavid) reported
sorry for the poor automated helpline @O2 and the fact that your human agents, once I finally did get through, couldn't find my contract details when I asked about the term dates. I asked customer services to find this information offline and email me.
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Emma Liu (Chan)
(@emmakayanliu) reported
@O2 I am having issues with a possible cloning of my mobile number. Can someone please assist as it’s annoying and I’m concerned someone is scamming people
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Matthew McCorry
(@mattmccorry) reported
@O2 Why is the return label link on your website broken?
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Nicky
(@evangelistnicky) reported
@O2 I've been on your live chat now for nearly an hour. In that time I've been connected to 6 people but no one has got further forward with my query than re reading my original texts. So frustrating. How can I access help?
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ChatterFox
(@Chatter_Foxx) reported
@O2 I rang Monday to cancel a contract within your 14 day cool off period. I checked today contract NOT cancelled. I rang again went through it all AGAIN the guy confirmed it had not been done correctly first time. I am still not convinced it has been cancelled 😡