O2 Outage Report in Dudley, England
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Dudley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Dudley, England
The most recent O2 outage reports came from the following cities: Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, Oldbury, and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 3 days ago |
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Phone | 7 days ago |
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Internet | 10 days ago |
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Internet | 11 days ago |
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Internet | 11 days ago |
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Phone | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Matthew Parker-Jones Hall (@mparkerjones) reported from Walsall Wood, England@O2 hi we ever getting a fix for postcodes WS14 and WV14 terrible phone signal and data just doesn't connect mentioned in December and according to your app it would be fixed in 2 weeks ?! 4months later still exactly the same
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han (@Hannahbreenx) reported from Bromsgrove, England@O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me
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Charlotte (@charlll18x) reported from Dudley, EnglandDunno what’s worse your “priority” or signal @O2
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John (@John10649040) reported from Birmingham, England@O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !
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batgirl (@amanmarway) reported from West Bromwich, England@O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service
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Gordé 🥚 (@ReissOmari) reported from Birmingham, EnglandI’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??
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richard (@auspices) reported from Birmingham, Englandanyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage
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Steve Jones (@StevoJones1984) reported from West Bromwich, EnglandI seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.
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John (@John10649040) reported from Birmingham, England@O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !
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Claire B🐈⬛🐈⬛ (@KittykatClaire) reported from Willenhall, EnglandThat, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....
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Carpy Villan™️ (@PeteVillan1981) reported from Wednesfield, England@gazswain @O2 O2 🤝 Virgin - dog **** mobile networks
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Claire B🐈⬛🐈⬛ (@KittykatClaire) reported from Willenhall, EnglandI'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell
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Tracey_Devina (@Tracey_Devina) reported from West Bromwich, England@O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!
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Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported from Birmingham, EnglandTypical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves
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Crystalcraft Andy (@Crystalcraftand) reported from Dudley, England@O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan. I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)
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Hooty McOwlface (@Cheadle) reported from Birmingham, England@whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves
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🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
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Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported from Birmingham, England@O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?
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Dean but festive (@DeanMSimons) reported from Birmingham, Englandhey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?
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Dani Grim (@RefinedSavage) reported from Dudley, EnglandSeems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Terry Butler (@Terry__Butler) reported@virginmedia @O2 Just dialled 1908 for help with broadband again. Do I have to wait 30 minutes to answer the same questions as yesterday to be told we've changed some settings and it should better now. It isn't. I recently upgraded TV and BB to 500 mbps. It's been worse since then.
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John Murphy (@johnmiddlefarm) reported@O2 Sorry that’s not worked before. Waiting 9 days for a customer services representative to call us back and waiting 5 days for the complaints team to book a call. Even your own people are frustrated. We are trapped in your system and nobody is doing anything to help
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Sarah (@Sarah_Venners) reported@O2 your mast in NW3 is down again for the second time in less than 2 months and still no compensation is being offered despite MASSIVE over charging of tariffs????? I cannot wait to leave your god awful service, absolute joke
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John Murphy (@johnmiddlefarm) reported@O2 still failing me as a long term customer. 3 weeks since we’ve tried to switch out business numbers to domestic. Stuck in their system. Complaining has achieved nothing. Calls not returned. Buyer beware of O2.
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Onlyme (@Onlymemickh) reported@virginmedia @O2 After being a loyal customer of @virginmedia I am dissatisfied that my bill has almost doubled. Customer service is awful and no response from your CEO.
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FiVeganIndy (@ficam1967) reported@O2 Hi no signal at all today! Help!
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B🐝 (@BR_4_NN) reported@O2 i'm having trouble with my sim card? i've got a 5G device and i've never gotten 5G in the almost year i've had this contract, my sister has the exact same phone as me and she always gets 5G in the places that i don't
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💙💚💛❤️ (@jackmbishop_) reportedI’m sick of having no signal @O2 😭 anytime I travel anywhere it never works
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Honor 🏴🍡 (@Bluebird_McCord) reported@O2 just wondering why your support channel on the myo2 app is not working? I’m needing to enquire about something and cannot call out. Thanks
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jacqui (@Jacquel78216208) reported@KeithHumphreys @O2 I have the same issue in Spain