O2 Outage Report in Dudley, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Dudley, England
The most recent O2 outage reports came from the following cities: Stourbridge, Birmingham, Wolverhampton, West Bromwich, Walsall, Oldbury, Dudley, Kidderminster and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 Stourbridge |
Internet | |
| Birmingham |
Internet | |
| Wolverhampton |
Internet | |
| West Bromwich |
Phone | |
| Walsall |
Phone | |
| Birmingham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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🎢👠 Adventure Rachel 🎢👠 (She/Her)
(@Adventure_Rach) reported
from
Perton, England
@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
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Carpy Villan™️
(@PeteVillan1981) reported
from
Wednesfield, England
@gazswain @O2 O2 🤝 Virgin - dog **** mobile networks
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Steve Jones
(@StevoJones1984) reported
from
West Bromwich, England
I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.
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Charlotte
(@charlll18x) reported
from
Dudley, England
Dunno what’s worse your “priority” or signal @O2
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batgirl
(@amanmarway) reported
from
West Bromwich, England
@O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service
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Claire B🐈⬛🐈⬛
(@KittykatClaire) reported
from
Willenhall, England
That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....
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han
(@Hannahbreenx) reported
from
Bromsgrove, England
@O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me
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Hooty McOwlface
(@Cheadle) reported
from
Birmingham, England
@whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves
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Tracey_Devina
(@Tracey_Devina) reported
from
West Bromwich, England
@O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!
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John
(@John10649040) reported
from
Birmingham, England
@O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !
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Dean but festive
(@DeanMSimons) reported
from
Birmingham, England
hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?
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Claire B🐈⬛🐈⬛
(@KittykatClaire) reported
from
Willenhall, England
I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell
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Matthew Parker-Jones Hall
(@mparkerjones) reported
from
Walsall Wood, England
@O2 hi we ever getting a fix for postcodes WS14 and WV14 terrible phone signal and data just doesn't connect mentioned in December and according to your app it would be fixed in 2 weeks ?! 4months later still exactly the same
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Mimii Hatun |Y| aka Ms Begum
(@hijabiexplorer) reported
from
Birmingham, England
Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves
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John
(@John10649040) reported
from
Birmingham, England
@O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !
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Crystalcraft Andy
(@Crystalcraftand) reported
from
Dudley, England
@O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan. I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)
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Gordé 🥚
(@ReissOmari) reported
from
Birmingham, England
I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??
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Follow Poor Shamir Claimant Ali Entrapment
(@MuslimShamir) reported
from
Birmingham, England
@O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?
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Paul Berry
(@paulberry2303) reported
from
Wolverhampton, England
@O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?
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richard
(@auspices) reported
from
Birmingham, England
anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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DJ CLARKE
(@djsx_dj) reported
@O2 don’t know what it’s so difficult for a customer service understand why my bill is double 2 only listen to what was a office party in the background to only hear the advisor come back laughing after me asking her to ask them to be quiet not very professional
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ShabyDiamond
(@ShabyDiamond) reported
So looks like @O2 doesn’t care about a customer who’s been with them for nearly 18 years - a complaint made and they offer a measly £30 which doesn’t even cover 2 months bill - @EE where u at holla at your boi looking for a new contract and better deals than you know who
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Paul Haggerty
(@PaulHag87) reported
@O2 Once again... my complaint still hasn't been actioned. Who do I need to escalate this to as your complaints team seem to be unable to resolve this?
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Amina Begum
(@AminaSBegum) reported
@O2 @O2 he would rather talk to someone on the phone instead back and forth via message. He doesn’t want to talk to the agents you get when you call customer service as he is talking to them now BUT he wants to talk to their supervisor who can actually make decisions
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Jess Jones
(@jess18x) reported
Why am i paying @O2 so much a month just to have a phone with no signal? i cant text, call or use my Internet!!
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Delia Rose 👑
(@deliarosee1) reported
@O2 have been on hold for nearly an hour ? Worst customer service ever!!!
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ShabyDiamond
(@ShabyDiamond) reported
@O2 Sorry but you can’t (why am I saying sorry) a complaint has already been raised and not resolved to my satisfaction - loyalty gets you nowhere with o2
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Safiya Amina Hafeji
(@safiya_amina_3) reported
I forgot to add, the @o2 advisor who took my first complaint is the same person who repeatedly asked the questions 'are you sure?', 'are you sure?', 'are you sure?'.
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your blah
(@your_blah) reported
@O2 Dont worry about it im paying off contract and moving to another network
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Emmicron #BackBoris DefundTheBBC #TriggerArticle16
(@EmmGee1966) reported
@O2 is customer service important to you? Do you respond to social media posts? Are you embarrassed that I have had to call you over 20 times in eight days and you still haven’t resolved the issue? Absolutely disgusting’service’!