O2 Outage Report in Dudley, England
Why is my O2 service not working?
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Dudley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Dudley, England
The most recent O2 outage reports came from the following cities: Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, Oldbury, and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Phone | 4 hours ago |
|
Birmingham
|
Internet | 4 days ago |
|
Bromsgrove
|
Phone | 8 days ago |
|
Birmingham
|
Internet | 10 days ago |
|
Birmingham
|
Internet | 11 days ago |
|
Birmingham
|
Internet | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
-
Alyssa Jade (@alyssajwalker) reported from Wolverhampton, England@O2 ya "online guru chat" service is absolute trash, halfway through discussing the rebooking of my repairs and the server connection cuts out 🙃
-
George Kafetzis (@Georgekafetzis) reported from Birmingham, EnglandThe guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.
-
Richard Anderson (@MrRichAnderson) reported from Kidderminster, England@O2 Terrible customer service, AGAIN. Promised a call on Monday morning. Came whilst I was out of reception (No surprise there!) Voicemail left saying you would try again. Nothing all week. Another reason not to actually upgrade and to leave O2.
-
Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England@O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.
-
Tariq Khan (@TeeKhan84) reported from Birmingham, EnglandAbsolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
-
HH (@harryharrad) reported from Birmingham, England@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!
-
Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, EnglandI can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
-
✨Becky Higgins✨ (@ppmbecky) reported from Walsall Wood, England@O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem
-
Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England@O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸
-
Paula (@PaulasJewellery) reported from Dudley, England@O2 is there a issue with the service this afternoon cuz I can't add a bolt on.
-
Miss Peace (@miss_peace16) reported from Birmingham, England@O2 disgusting service o2 that an email from a week ago STILL has not been acknowledged.
-
Stuart Collett (@StuartCollett) reported from Walsall Wood, EnglandSo far today: @NOWTV failed our change from @bt_uk yesterday so no broadband. @O2 signal is poor so phones are no use & our @FreeviewTV signal is terrible. So no internet, data, @NOWTV, or @FreeviewTV. Oh, and a child needs to revise online for exams on Monday. Fantastic.
-
Elliott Brown (@ellrbrown) reported from Birmingham, England@O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.
-
Carol Dickinson (@carol_dd6) reported from Dudley, England@O2 I keep getting texts off you, rang the number to stop them but it’s not available. I’m not with O2 anymore so want them to stop now. Help 😮
-
Boris Worrall (@BorisJWorrall) reported from Walsall Wood, EnglandGreat customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅
-
Iain L Masson - Musician (@Massontweet) reported from Birmingham, England@natashas_notes @O2 @cafenero @O2Priority It’s not possible in Birmingham to get one after 3pm on Tue or Wed any more. Until last month we always got one every Wednesday at tea time if we wanted (sold out Tuesdays) but now they sell out on both days by 3pm. There’s no reason to be with @O2 now - no phone signal /coffee.
-
-
Gavin Wallace (@gav_wallace1) reported from Wednesfield, England2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest
-
Ash❗️ (@A_J_92) reported from Birmingham, England@jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Ben Keegan (@Ben_Keegan_) reported@O2 you need to sort out your customer care. Been hung up on 3 times this morning already for trying to end my contract with your "team".
-
Graham Rosser (@graham_rosser) reported@O2 anyone else think 02 are giving crap service been trying to get a pac code for 3 days now. Staff cut you off and can’t be bother to call you back, and you call this good service??🤬🤬🤬
-
Chrisi Wilangowski (@Gowski29) reported@O2 Hi, wondering if you can help. Partner has a contract with you and it is up for renewal. He has found a deal through mobile phones direct with yourselves, how would he go about keeping his phone number on the new contract?
-
Ricky Barlow (@rickychef6) reported@O2 Do you care about customer service? Or is that a thing of the past?
-
Sarah (@sarah0317) reported@O2 I really need to speak to someone but it's impossible to find a number on the website. Can you help please?
-
Cinnamon (@Cinister09) reportedHi @O2 I'm back again; my number is a BT number and I keep getting calls from numbers claiming to be you guys, you guys tell me to register my number (already is) and report the numbers. But the text number never responds to confirm the scam number etc. Its. Still. Happening.
-
grace (@ziegfeldgirl27) reported@O2 I can not login to your website, getting timeout errors on multiple platforms. My tarried was changed without my consent to a more expensive one and I need to sort it out 😩
-
Jules Lock (@JulesLock2) reportedDear @O2, can you please answer my international call so I can cancel my contract with you after a year of not being in the UK...
-
Eddie Mburu (@Edvicable) reported@O2 kindly explain to me why you are overcharging my friend...paying bills of over 100gbp every month is absolutely mad. She's better off getting another service provider.
-
fuckboyfree (@fuckboyfreefri1) reported@EE I have been with you for 10 years and never have I been charged a month upfront for a new line. It’s always been I have payed for what I use. Absolutely disgusting, taking advantage of your customers like that during this time. @O2 would you like another customer?