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O2 outages and service status in Dudley, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Dudley, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Dudley, England

The most recent O2 outage reports came from the following cities: Birmingham, and Walsall.

CityProblem TypeReport Time
Birmingham Internet 29 days ago
Birmingham Internet 1 month ago
Birmingham Internet 2 months ago
Birmingham Internet 2 months ago
Walsall Phone 2 months ago
Birmingham Total Blackout 2 months ago

Community Discussion

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O2 Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • PaulasJewellery
    Paula (@PaulasJewellery) reported from Dudley, England

    @O2 is there a issue with the service this afternoon cuz I can't add a bolt on.

  • ChrisSammons_
    Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

  • KittykatClaire
    Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported from Willenhall, England

    I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

  • AshScrivens
    Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @three public shamed @o2 for being down. Pot Kettle..

  • A_J_92
    Ash❗️ (@A_J_92) reported from Birmingham, England

    The only reason I would be an @O2 customer

  • John10649040
    John (@John10649040) reported from Birmingham, England

    @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

  • PongoVilla
    PongoVilla (@PongoVilla) reported from Birmingham, England

    Why has #o2 gone crap since they merged with #Virgin time to move @o2

  • steve8454
    steve beard (@steve8454) reported from Birmingham, England

    @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

  • StevoJones1984
    Steve Jones (@StevoJones1984) reported from West Bromwich, England

    I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

  • Cheadle
    Hooty McOwlface (@Cheadle) reported from Birmingham, England

    @whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves

  • JakeBox7
    Jake Box (@JakeBox7) reported from Walsall Wood, England

    Swear no matter what town/city I go I get no ******* signal on 02 @O2

  • miss_peace16
    Miss Peace (@miss_peace16) reported from Birmingham, England

    @O2 disgusting service o2 that an email from a week ago STILL has not been acknowledged.

  • macwool
    paul woolley (@macwool) reported from Brownhills, England

    @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

  • Crystalcraftand
    Crystalcraft Andy (@Crystalcraftand) reported from Dudley, England

    @O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan.  I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)

  • PhilTonks2
    Phil Tonks (@PhilTonks2) reported from Dudley, England

    @O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.

  • crazysamsam
    Samantha Thompson (@crazysamsam) reported from Walsall Wood, England

    Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

  • matthew_74
    Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • daviddunninguk
    DavidDunninguk (@daviddunninguk) reported

    @O2 So there is a nationwide problem of poor signal strength then? It’s literally everywhere I’ve been this week from Hastings to London to Edinburgh. It can’t go on. I will be looking at other options this weekend after 35 years with you.

  • JohnnyFocal
    Jon Thompson (@JohnnyFocal) reported

    Question for @O2 : how can I be on your Ultimate package in central London and still have literally no usable data? The phone shows signal, but data traffic is effectively zero. I’ve tested the other three UK networks in the same locations and they all work perfectly. What exactly is wrong with your service? As you can see it connected to you do no data traffic? Why?

  • louiseomac
    louise (@louiseomac) reported

    @O2 hey o2 wanna sort your customer services team out just been hung up on after being on hold for an hour. Tried the online chat been on there for 4 hours and noones helping they just keep leaving the chats before even saying anything piss take

  • MUFC_Red_Army_
    Red_Army (@MUFC_Red_Army_) reported

    . @O2 What's the bloody point of having your satellite connection option when it never works.

  • HarryMCraig
    Harry Craig (@HarryMCraig) reported

    @O2 I haven’t had a single bit of mobile phone signal for the entirety of my journey from central London to Berkshire today, or indeed for the whole of this week. What is going on???

  • Shammoz
    Shammoz (@Shammoz) reported

    @O2 2 weeks ago I ordered a Rolling Sim only plan from you. Sim arrived 3 days later. Its now day 10 and we cannot make calls or texts because the plan you sold is broken. WHY? Do I need to go to @Ofcom to report you or are you going to fix it? Selling deals you cannot provide.

  • Bernie19795584
    Bernie (@Bernie19795584) reported

    Hi, im trying to submit a complaint in to yourselves however get the message there is an error on your form, please advise if there is an email address to write to as I dont really trust your advisors to record everything I say. Many thanks Bernie @O2

  • jayjay771945
    Katie smith (@jayjay771945) reported

    @O2 @O2 whats going on network down?????

  • daviddunninguk
    DavidDunninguk (@daviddunninguk) reported

    From recent journeys stretching from Edinburgh to Hastings it is clear the @O2 problem is not just in #york The signal strength and reliability is at an all time low. The company is gaslighting customers and I for one have had enough. Switching providers asap.

  • MattHuddyHudson
    Matt Hudson (@MattHuddyHudson) reported

    @O2 @SkimoBeats Everyone is telling you the problem and yet over a week later and nothings been done . Oops something went wrong message .