O2 Outage Report in Dickens Heath, Solihull, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Dickens Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dickens Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Dickens Heath, Solihull, England
The most recent O2 outage reports came from the following cities: Birmingham, West Bromwich, Oldbury, Dudley and Sheldon.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| West Bromwich |
Phone | |
| Birmingham |
Community Discussion
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O2 Issues Reports Near Dickens Heath, England
Latest outage, problems and issue reports in Dickens Heath and nearby locations:
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Follow Poor Shamir Claimant Ali Entrapment
(@MuslimShamir) reported
from
Birmingham, England
@O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?
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John
(@John10649040) reported
from
Birmingham, England
@O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !
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Charlotte
(@charlll18x) reported
from
Dudley, England
Dunno what’s worse your “priority” or signal @O2
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!
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Evan Davis
(@EvanD) reported
from
Solihull, England
@O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.
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Dean but festive
(@DeanMSimons) reported
from
Birmingham, England
hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 working like clockwork? It goes faulty every week. "O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.
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John
(@John10649040) reported
from
Birmingham, England
@O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 I assume free coffee is cheaper than investing in network capacity.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...
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batgirl
(@amanmarway) reported
from
West Bromwich, England
@O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service
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Mimii Hatun |Y| aka Ms Begum
(@hijabiexplorer) reported
from
Birmingham, England
Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves
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Hooty McOwlface
(@Cheadle) reported
from
Birmingham, England
@whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.
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richard
(@auspices) reported
from
Birmingham, England
anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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David Anderson
(@estateplonker) reported
@O2 if the priorities app has been down since before 10am yesterday and is just back up and running in the last five minutes how can presale for #peterkay be sold out?!
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Dane Johnson
(@daneMjohnson) reported
@O2 @O2 please can you answer? A Common question amongst those disgruntled customers who have been let down by your service is simply this....how can tickets sell out if the app and website isnt working to purchase them in the first place? Youve seriously failed here
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Joanna Clark
(@JoBoClarkVoice) reported
@O2 how come my app was down all morning and when it was finally up and running all tickets for Peter Kay are sold out? Did the app not go down for everyone?
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Gavin Guest
(@GavinGuest3) reported
@O2 I would like help every time I try start a conversation it says no agents been like this for 2 hours I can’t phone as my calls won’t connect so can I get some help please
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Georgia Parkinson
(@georgia_parki) reported
So the @O2 priority app has been down all this time and somehow the @peterkay_co_uk tickets sell out... And now I'm seeing people selling them for more than face value!?
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Warren Davies
(@wptd17) reported
@O2 This is a complete con!! The app was down before 10am yesterday and never came back so flick knows how anyone purchased tickets!! All the touts who con managed to get them I believe!!! Real fans left high and dry!!! Bet we won’t get any tomorrow when they go on proper sale 🤬🤬🤬
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Gill Gibb (her/she)
(@Gill_Gibb) reported
@O2 Disgusting to see the tickets on the resale sites why can’t you cancel them? Pure unadulterated greed. You surely must have anticipated this. #nopeterkaytickets
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Jim Wright
(@jdgwright) reported
@O2 your ticket priority App is an absolute shambles. Fair enough demand for Peter Kay tickets was massive, but the app was inaccessible yesterday, down for maintenance thereafter, and now all tickets sold out. Huge PR own goal - just pathetic
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Andy
(@H0rr0r1c0n) reported
@georgia_parki @O2 @peterkay_co_uk Absolute joke isn’t it! App was down for 24hrs but somehow sell out🤬
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Richie Bates
(@RichieBates6) reported
@O2 The pixel watch doesn't work on LTE does it on O2? If not do you have plans in the future to resolve this?