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O2 outages and service status in Dickens Heath, England

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Full Outage Map
  • O2 generated 1 outage signal in the last 24 hours around Dickens Heath, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 20, 8:01 AM GMT+1.
  • 57% Internet (57%)
  • 29% Total Blackout (29%)
  • 14% Wi-fi (14%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Dickens Heath, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dickens Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Dickens Heath, England

The most recent O2 outage reports came from the following cities: Birmingham, Tipton, Oldbury, and Bromsgrove.

CityProblem TypeReport Time
Birmingham Total Blackout 58 minutes ago
Birmingham Internet 3 days ago
Tipton Internet 6 days ago
Birmingham Internet 7 days ago
Birmingham Wi-fi 7 days ago
Oldbury Internet 18 days ago

Nearby cities with recent reports

Birmingham

4 recent signals

58 minutes ago
Tipton

1 recent signals

6 days ago

Community Discussion

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O2 Issues Reports Near Dickens Heath, England

Latest outage, problems and issue reports in Dickens Heath and nearby locations:

  • msetchell
    Matt (@msetchell) reported from Redditch, England

    Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...

  • PongoVilla
    PongoVilla (@PongoVilla) reported from Birmingham, England

    Why has #o2 gone crap since they merged with #Virgin time to move @o2

  • matthew_74
    Matthew Sparks (@matthew_74) reported from West Bromwich, England

    Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

  • ReissOmari
    Gordé 🥚 (@ReissOmari) reported from Birmingham, England

    I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

  • charlll18x
    Charlotte (@charlll18x) reported from Dudley, England

    Dunno what’s worse your “priority” or signal @O2

  • John10649040
    John (@John10649040) reported from Birmingham, England

    @O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

  • iamRicardoW
    RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England

    @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

  • A_J_92
    Ash❗️ (@A_J_92) reported from Birmingham, England

    The only reason I would be an @O2 customer

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

  • Georgekafetzis
    George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.

  • IyaazMatadar
    Iyaaz Matadar (@IyaazMatadar) reported from Redditch, England

    Anyone on @O2 having problems sending @WhatsApp messages?

  • Y2JONAKERFELDT
    Jonathan Deavs (@Y2JONAKERFELDT) reported from Redditch, England

    @O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.

  • ReissOmari
    Gordé (@ReissOmari) reported from Birmingham, England

    @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

  • AndyH_Official
    Andy Hollinson (@AndyH_Official) reported from Redditch, England

    @O2 It’s ok now thank you. It was down for about 25 mins across a number of phones

  • miss_peace16
    Miss Peace (@miss_peace16) reported from Birmingham, England

    @O2 disgusting service o2 that an email from a week ago STILL has not been acknowledged.

  • UKHarvick_Fan
    Jackie (@UKHarvick_Fan) reported from Birmingham, England

    @O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!

  • _tombradshaw
    Tom Bradshaw (@_tombradshaw) reported from Birmingham, England

    @EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Ohmygodjammie
    Jamie Nichole Watkinson (@Ohmygodjammie) reported

    @O2 Hello, I am wanting to upgrade my phone. The phone is over £1k on contract and currently have a DRO. I never included my phone bill on my DRO because I was and still am up to date with payments. Am I right that because the contract be over £500 I have to declare it to you?

  • BY_THE_FACE_BCN
    By The Face (@BY_THE_FACE_BCN) reported

    @O2 so sorry, I'm a Spanish customer...anyway, it is already solved. THANK YOU!!

  • Demodya
    Grumpy No Mates (GR/UK) (@Demodya) reported

    Hey @o2, specifically #o2priority when you do a presale, app sends me to #Ticketmaster. When I'm there Ticketmaster sends me back to the Priority app to get tickets. I mean talk about keeping an idiot busy here but this does not get me tickets to BICEP. FML

  • LilHay
    Hayley Laura (@LilHay) reported

    @O2 two hours been waiting for u to sort the issue, respond to my dms immediately please.

  • LilHay
    Hayley Laura (@LilHay) reported

    @xlilyyrobinson @O2 They’re the biggest pile of **** going. I’ve had issues for a week and recieved two replies from then and not one has been to get the issue sorted. I’ve reported them now. They’re an absolute disgusting disgrace

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @O2 @1stSimona I warned you O2 what was happening, fix it or @Ofcom will definitely be investigating. People cannot access their accounts. Zero access just a loop of virgin O2 flavoured ****

  • chriscapitale
    Chris Capitale (@chriscapitale) reported

    @EE be a champ, buy @O2 and invest in their network

  • cozens_fio58099
    fiona cozens (@cozens_fio58099) reported

    @grahamstyle @SkyNews @O2 Good luck. Don’t think they prioritise helping customers, including those who have been loyal for decades. They take your money and couldn’t care less that you can’t access their not fit for purpose service.

  • MaryEricks51284
    Mary Erickson (@MaryEricks51284) reported

    @_emsyems @O2 had this exact problem and ADCGSECURE fixed it.

  • ravewithdaveuk
    Rave With Dave UK (@ravewithdaveuk) reported from Nunthorpe, England

    @O2 @CariadFfisio Having same problem as well phone service is a joke