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O2 outages and service status in Dickens Heath, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Dickens Heath, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Jun 23, 11:01 AM GMT+1.
  • 100% Internet (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Dickens Heath, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dickens Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Dickens Heath, England

The most recent O2 outage reports came from the following cities: Birmingham, Tipton, and Oldbury.

CityProblem TypeReport Time
Birmingham Internet 6 days ago
Birmingham Internet 10 days ago
Birmingham Internet 26 days ago
Birmingham Internet 1 month ago
Birmingham Total Blackout 1 month ago
Birmingham Internet 1 month ago

Nearby cities with recent reports

Birmingham

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Dickens Heath, England

Latest outage, problems and issue reports in Dickens Heath and nearby locations:

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

  • A_J_92
    Ash❗️ (@A_J_92) reported from Birmingham, England

    @jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!

  • amy_bradwell
    Amy Bradwell (@amy_bradwell) reported from Birmingham, England

    @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.

  • _Rachele_
    Rachele (@_Rachele_) reported from Birmingham, England

    Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 I assume free coffee is cheaper than investing in network capacity.

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...

  • EvanD
    Evan Davis (@EvanD) reported from Solihull, England

    @O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.

  • StevoJones1984
    Steve Jones (@StevoJones1984) reported from West Bromwich, England

    I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

  • GriffPlays
    Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England

    @O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.

  • ellrbrown
    Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

  • Ieeshhhk
    ieesh (@Ieeshhhk) reported from Birmingham, England

    @O2 what’s with the dodgey service today 🙄

  • Martbushii
    Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️‍🌈🌹🌊 (@Martbushii) reported from Dudley, England

    @O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet

  • SophieMDrake
    Sophie Drake (@SophieMDrake) reported from Birmingham, England

    @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.

  • ellrbrown
    Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.

  • John10649040
    John (@John10649040) reported from Birmingham, England

    @O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !

  • UKHarvick_Fan
    Jackie (@UKHarvick_Fan) reported from Birmingham, England

    @O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!

  • msetchell
    Matt (@msetchell) reported from Redditch, England

    Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!

  • carol_dd6
    Carol Dickinson (@carol_dd6) reported from Dudley, England

    @O2 I keep getting texts off you, rang the number to stop them but it’s not available. I’m not with O2 anymore so want them to stop now. Help 😮

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DJTrademark_UK
    DJ Trademark (@DJTrademark_UK) reported

    @O2 @TomTugendhat Signal is **** near enough across Norfolk ffs !

  • silestanix
    Mr H (@silestanix) reported

    @lebara have to say, for a PAYG network you guys have been absolutely brilliant. @O2 have failed me here in the USA since my arrival last Monday but this humble lil PAYG sim has been brilliant since a few days ago.

  • silestanix
    Mr H (@silestanix) reported

    @O2 I've already submitted a formal complaint, I'll be asking for my PAC Code when I'm back in the UK next week. Enough is enough. I will also be withholding payment of line rental for this billing period, as the service has been non existent, I still cannot make phone calls.

  • paz565
    Paz DLXV (@paz565) reported

    @O2 The whole 'customer service' provided by O2 in relation to this matter has been nothing short of appalling. As O2 is now associated with Virgin Media, I will be taking the earliest opportunity available to switch the services I have with them too.

  • Groundhopperno1
    RichardAngell (@Groundhopperno1) reported

    @O2 hi O2 can you help me with an issue on my account? 3 lines customer for over 20 years and I’m struggling to get the loyalty discount and also the local 5g mast has been out of action since December and I’ve been paying for an airtime contract that hasn’t given me a service

  • GillRaeWalker
    Gillian Jamieson (@GillRaeWalker) reported

    @browncharley23 @TomTugendhat @O2 Minimally - they work in an outage.

  • GrumpyBiker1969
    Mr. Miyagi 🌴 (@GrumpyBiker1969) reported

    @O2 ever since you merged with virgin media trying to pay on your web site / app is impossible Been a customer for over 20 yrs Your service is diabolical

  • mikegardner_wb
    Mike Gardner (@mikegardner_wb) reported

    @TomTugendhat @O2 @EE I was in the West Midlands at the weekend. Reception ranged from patchy to awful. Countless billions wasted on high speed rail instead of reliable hi-speed mobile / Wi-Fi connectivity.

  • whit3charli3
    𝕮🦅 (@whit3charli3) reported

    @O2 your customer service is absolutely disgraceful and employee ******* english speaking people when WE ARE IN ******* ENGLAND YOU *****

  • StephenB9fle
    Stephen B (@StephenB9fle) reported

    @O2 Can never make payments jst takes ages to loads shocking since use joined with virgin media