O2 Outage Report in Dickens Heath, Solihull, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Dickens Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dickens Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Dickens Heath, Solihull, England
The most recent O2 outage reports came from the following cities: Birmingham, Solihull, Redditch, Bromsgrove, Dudley, Kenilworth, Tipton, Brierley Hill, Wednesbury, Oldbury and Warwickshire.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
Wi-fi | |
| Birmingham |
Phone | |
| Solihull |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Dickens Heath, England
Latest outage, problems and issue reports in Dickens Heath and nearby locations:
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John
(@John10649040) reported
from
Birmingham, England
@O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.
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richard
(@auspices) reported
from
Birmingham, England
anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?
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batgirl
(@amanmarway) reported
from
West Bromwich, England
@O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service
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Evan Davis
(@EvanD) reported
from
Solihull, England
@O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!
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Mimii Hatun |Y| aka Ms Begum
(@hijabiexplorer) reported
from
Birmingham, England
Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 working like clockwork? It goes faulty every week. "O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 I assume free coffee is cheaper than investing in network capacity.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.
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John
(@John10649040) reported
from
Birmingham, England
@O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.
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Charlotte
(@charlll18x) reported
from
Dudley, England
Dunno what’s worse your “priority” or signal @O2
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Follow Poor Shamir Claimant Ali Entrapment
(@MuslimShamir) reported
from
Birmingham, England
@O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.
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Tracey_Devina
(@Tracey_Devina) reported
from
West Bromwich, England
@O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!
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Hooty McOwlface
(@Cheadle) reported
from
Birmingham, England
@whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ScotsLawyer
(@markmccanney1) reported
@O2 @cmr824 Don’t do it is my advice. I upgraded over a week ago and the order remains “stuck”. Customer service is shocking. No one cares.
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Lufc super white
(@jjchezzy) reported
@O2 @stavrosRN S42 6UT...no phone network coverage for 10 days..
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Lufc super white
(@jjchezzy) reported
@AnonymousProfil @O2 Had no phone network sevice for 10 days now...post code S42 6UT if o2 can be bothered to sort it out..
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alasdair sloan
(@alasdairsloan) reported
@O2 Why is it so hard to change a spend cap? The help page doesn't help, you can't do it online, none of the auto helps can do it and no agents are available. For something that should be the click of a button
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Cerebro dopaminado.
(@_enajenado_) reported
@O2 Hi, thanks for that. Nope, nothing at all worked...my partner had no data aswell, so we wondered if that was because of a recent change in roaming charges. Any ideas then? I havent had that issue before.
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Anonymous
(@AnonymousProfil) reported
@Zapto2600 @O2 I have similar.. Go to store to collect phone.. unbox and it won't activate, call support, 5th day, many empty promises it's being resolved, still dead sim and getting emails to collect the phone lmao wtf
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Rebecca 🍄
(@rebsyd_) reported
@O2 I’m trying to start a new contract but I’m having problems. Please could I get some assistance
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Shannon
(@shinhan93) reported
@O2 In Majorca and my data roaming doesn’t work (it’s switched on). How do I solve this please? It’s connected to ‘Movistar’ network.
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Alan Young
(@AlanYoungUK) reported
I really do give up with @O2 awful coverage around WS14 9 area, who's got the best signal around here? @ThreeUK @EE
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Ori
(@oribeth) reported
@O2 Incredibly frustrated and need help please. My elderly mother got a text saying her order is confirmed (ref number given) and a followup to say details have gone to bank to set up a direct debit mandate. Looks genuine. Contacted live chat to check but /1