O2 Outage Report in Dickens Heath, Solihull, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Dickens Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dickens Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Dickens Heath, Solihull, England
The most recent O2 outage reports came from the following cities: Birmingham, Oldbury and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
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| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Dickens Heath, England
Latest outage, problems and issue reports in Dickens Heath and nearby locations:
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PongoVilla
(@PongoVilla) reported
from
Birmingham, England
Why has #o2 gone crap since they merged with #Virgin time to move @o2
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Dani Grim
(@RefinedSavage) reported
from
Dudley, England
@O2 Thanks, it was worth a try, but unfortunately I can't open the link because my connection speed is apparently too slow.
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.
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John
(@John10649040) reported
from
Birmingham, England
@O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !
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Charlotte
(@charlll18x) reported
from
Dudley, England
Don’t know what I’m paying for as it is can’t name a place I actually get signal, now a massive price increase. Can’t wait to leave @O2
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Jackie
(@UKHarvick_Fan) reported
from
Birmingham, England
@O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!
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Sajid Shaikh
(@shaikhycwu) reported
from
Birmingham, England
@O2 Why are customers so unreliable in what they tell to resolve your issue. That was cause by o2 customer services yet customer suffer and pay the bill
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SAB Photography
(@sabphotos69) reported
from
Dudley, England
@TheOldDear @O2 @EnglandRugby You’d think it would be easy to provide a service considering they charge me……….. wait for it £67 a month. I get no signal at all most of the time. Yet apparently engineers are working on it.
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 yet again unable to charge my car because the signal from isn’t good enough.
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SAB Photography
(@sabphotos69) reported
from
Woodside, England
@simonmaroulis @O2 @ThreeUK The mast near me. Hasn’t worked in now 19months. I understand dead spots, but I struggle to get a 4g signal anywhere. Utterly ridiculous.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@O2 Priority down!!!!!
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Tom Bradshaw
(@_tombradshaw) reported
from
Birmingham, England
@EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.
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John
(@John10649040) reported
from
Birmingham, England
@O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !
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Dean but festive
(@DeanMSimons) reported
from
Birmingham, England
hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?
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Dani Grim
(@RefinedSavage) reported
from
Dudley, England
Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@O2 Hi, please could you help me with a online store order?
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 Called to complain about poor network coverage where I live and work. Battery died whilst waiting on hold forever.
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2
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ChrisJSharratt_
(@ChrisJSharratt_) reported
from
Birmingham, England
@O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Simon
(@Simon_wwfc) reported
@O2 any chance of speaking to someone who is actually willing to help?! I’ve been with o2 for 8 years and no issues. The last week has been a total shocker getting my issue resolved once and for all.
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steph.
(@stephvelasquezz) reported
@O2 Nothing works! It’s awful signal
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Rick
(@r_ic_k_tweets) reported
@O2 Hi, I do have a My O2 account already, when I click on Sign In and enter my details, it just brings me back to the sign in page again. If I click register it asks for my number then suggests I log in with my existing O2 account, which brings me back to the loop as above.
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Jemma
(@jem_jem_13) reported
@O2 Still not been helpful at all still no service shocking!!!!
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rainwhisperer
(@rainwhisperher) reported
@O2 Awful customer service from you today. Multiple phone calls and online chats, passed from person to person, all of whom are working from home and can't let me pay my final bill. Been on hold to South African call centre for over 30 mins. Can't pay online as account closed!
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James Drury
(@jamespdrury) reported
@O2 can you confirm your complaints process please? Properly unimpressed with the process of leaving after you changed the terms for international roaming. Right up to calling first direct to cancel the £300 DD payment FROM THE MATERNITY UNIT after I was told it wouldn’t be taken
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Jenscrine
(@jenvalentine86) reported
@tholloway1984 @VodafoneUK @O2 I agree - Vodaphone was brilliant - I am having terrible signal with o2. Everywhere I go. Only 22 months of a contract left.
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Rick
(@r_ic_k_tweets) reported
@O2 No, I can log in to My O2 just fine and check my account and remaining balances etc. It's only on O2 Community I get this problem
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Kerri
(@Kerri_NM) reported
@O2 my phone service has been shocking for ages now (phone mast near me isn't working). Any ideas when this will be fixed? Your engineers have allegedly been working on it for at least a fortnight .
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Zoë Kirk-Robinson
(@ZoeKirkRobinson) reported
Can you please stop using the absolute worst delivery people, @O2 ? DHL are atrocious. They’ve never managed to properly deliver a parcel to me ever.