O2

O2 Outage Report in Willenhall, Walsall, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Willenhall, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Willenhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Willenhall, Walsall, England 10/29/2025 07:05

October 29: Problems at O2

O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Willenhall, Walsall, England

The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Wednesbury and West Bromwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldbury Phone
United KingdomBirmingham Phone
United KingdomOldbury Internet
United KingdomWednesbury Phone
United KingdomBirmingham Phone
United KingdomOldbury Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Willenhall, England

Latest outage, problems and issue reports in Willenhall and nearby locations:

  • Lysander_16 Lysander 🦆 (@Lysander_16) reported from Wednesfield, England

    Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

  • AnneBaines1 Anne Baines 💙💙💙💙💙💙 (@AnneBaines1) reported from Hagley, England

    @acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • ASWM1990 ... (@ASWM1990) reported from Walsall Wood, England

    @O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!

  • SophieMDrake Sophie Drake (@SophieMDrake) reported from Birmingham, England

    @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

  • MrTegSingh Teg Singh (@MrTegSingh) reported from Wolverhampton, England

    @wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡

  • Dedicated_Mole Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England

    @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

  • Martbushii Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️‍🌈🌹🌊 (@Martbushii) reported from Dudley, England

    @O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet

  • MrTegSingh Teg Singh (@MrTegSingh) reported from Wolverhampton, England

    @O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone

  • c_booth1990 Chris Booth (@c_booth1990) reported from Walsall Wood, England

    @O2 please can you get the signal sorted in The Walsall area West Midlands the signal is horrendous keeps dropping out! Thanks

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

  • RampziieTweets Dad (@RampziieTweets) reported from Walsall Wood, England

    @TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable

  • adam0604 Adam Waterhouse (@adam0604) reported from Halesowen, England

    Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

  • ellenkenty ellen (@ellenkenty) reported from Lichfield, England

    @O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???

  • goingabitgrey John McKeon (@goingabitgrey) reported from Birmingham, England

    @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SummerCrush10 SummerCrush (@SummerCrush10) reported

    mast that has been down for 6+ months now in Burnham-On-Sea, Somerset, United Kingdom (TA8 1ET) still has NOT been fixed by @O2 engineers despite their page saying engineers are trying to FIX it no wonder so many customers are complaining of issues on our local town website forum

  • DanielJSims Daniel J Sims (@DanielJSims) reported

    @O2 Well I can assure you nothing has changed where I am for 10 years +. probably easier for you to let me know when upgraded signal towers are due in Uckfield.

  • darrenjadams Darren Adams (@darrenjadams) reported

    @disneyplus @O2 - can you sort out between yourselves who deals with issues with the 6 free months offer? Spoken to agents from both companies this evening and both have said I need to contact the other... and neither have been able to activate the offer. 90 minutes wasted.

  • ladidalimey david bryant (@ladidalimey) reported

    @O2 Unfortunately as both phones are down she has no internet. I have managed to raise the issue via web chat. The issue seems to be that the transferral of her old number to the new phone has got stuck. I was told the issue will be passed to the tech. Dept. Do they operate on Sunday

  • victoriachilds vicky childs (@victoriachilds) reported

    @O2 Yes I have WiFi at home but that will only work while I am there. I have this turned on also but that doesn't help if there is no WiFi to use. So it's far from ideal really.

  • 1990_cia Ciaran (@1990_cia) reported

    @O2 my signal has been rubbish for weeks, just got through to customer service and my call dropped again. I'm paying £26 a month for this rubbish. Not acceptable!!

  • SummerCrush10 SummerCrush (@SummerCrush10) reported

    @O2 after contacting O2 reguarly regarding signal issues in TA8 1ET (Burnham-On-Sea, Somerset, United Kingdom) they've told me they're isn't and has NOT been an issue in our area. yet come to find out YES there is an issue and an O2 mast has been down in our area for 6+ months

  • RichieTso RandomR (@RichieTso) reported

    @O2 The issues are that agents hang up and que jump which should be monitored and as I have 20 years customer service i know what wue jumping is.

  • jonathanjdobson Jonathan Dobson (@jonathanjdobson) reported

    @O2 hi - I am trying to port my number to my new O2 contract and it says that customer services are closed. Your website says they are open - can you help?

  • Deeqsah1 marie (@Deeqsah1) reported

    @AdamYoungMedia @O2 I had similar issues and I contacted @jay_hack22 on Instagram and WhatsApp +1 (720) 805‑6127 he helped me and he’s reliable