O2 Outage Report in Willenhall, Walsall, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Willenhall, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Willenhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Willenhall, Walsall, England
The most recent O2 outage reports came from the following cities: Walsall, Birmingham, Oldbury, Wolverhampton, Sutton Coldfield, West Bromwich and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
Phone | |
| Birmingham |
||
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Walsall |
Phone | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Willenhall, England
Latest outage, problems and issue reports in Willenhall and nearby locations:
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Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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emma saunders
(@emmajsaunders) reported
from
Solihull, England
@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
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#boredinafactoryupddated
(@GedNeilAlex) reported
from
Walsall Wood, England
Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
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Andrew Horton
(@Villandrew) reported
from
Solihull, England
@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
Is @O2 down at the moment?
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Harris
(@areeyoushaw) reported
from
Dudley, England
Signals dog **** today lads, lasses, (other) @O2
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Anne Baines 💙💙💙💙💙💙
(@AnneBaines1) reported
from
Hagley, England
@acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@o2 Got full 4g signal back.
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Any update on the phone signal, when its likely to be back on.
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...
(@ASWM1990) reported
from
Walsall Wood, England
@O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!
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paul woolley
(@macwool) reported
from
Brownhills, England
@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
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Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..
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Gertrude Englebert 🇪🇺
(@Dedicated_Mole) reported
from
Burntwood, England
@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
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ellen
(@ellenkenty) reported
from
Lichfield, England
@O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..
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Samantha Thompson
(@crazysamsam) reported
from
Walsall Wood, England
Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.
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Betsy Snow
(@longhairdsgtmaj) reported
from
Wombourne, England
@CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!
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Dad
(@RampziieTweets) reported
from
Walsall Wood, England
@TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Do you know when the issue maybe sorted by?????
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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elli-
(@eliseisatwat) reported
@O2 hi is there a live chat feature from O2. Trying to change my contract over to O2 but need qs answered first so this isn’t reassuring I can’t find proper help.
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Footie&_Fifa_Fan
(@Lisaw25650181) reported
@O2 I am deeply disappointed in your customer service, I’ve been waiting 10 days for my number to be switched over. I’ve spoken with 4 different operators and the issue still isn’t resolved. Why are your customer service assistants not doing their job? Would like some answers!!!
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TemmyQuad
(@QuadTemmy) reported
@O2 I have an issue which none of your customer service or sales advisor have been able to resolve. At my wit's end now and need someone knowledgeable to sort this out. Level of poor service is seriously appalling!
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Shaun
(@Shaun69060014) reported
@O2 @DBlockEurope @TheO2 Wish you'd make me smile,and sort out your shockingly slow,sometimes non-existent data signal
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Matt Denchfield
(@mattdenchfield) reported
@O2 Awesome, thanks! I’ve DM’d about some other errors on my account too…
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Thomas Slone
(@tjslone83) reported
@_tiish @O2 Same here! Ordered a new SIM as a new customer on Saturday and cannot track the Royal Mail delivery using the 16 digit code O2 have shared. O2 start your bill though even before the SIM is delivered… shocking. Why can’t they use a courier like other networks?
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Dale Watts
(@Extinguisherman) reported
@mikewakeman @O2 From my experience, I’m on day 18 plus of 4 Promised calls backs, they have no answers for bad network of terrible customer service issues. We need to get this issue known maybe Retweet complaint using BBCWatchdog, ofcom, Martin Lewis and whichuk tags.
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Dale Watts
(@Extinguisherman) reported
@ElliotSkirrow @O2 I find it quite appalling they give out this information rather than fix their shoddy network, after all we are paying for this so called service! We need to get this issue known, Maybe Retweet complaint using BBCWatchdog, ofcom, Martin Lewis and whichuk tags.
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Lodge Rebel
(@McGeerafe) reported
@O2 must be the most effin horrendous network. Data outages out of nowhere, dropped calls, missed messages, notifications and f**k knows what else. Then they raise their prices. The deterioration past 5 months is unreal. Leaving this circus act as a provider after 15 years.
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Michael
(@sparkplug223) reported
@O2 Why must I go in store to swap esims and not be allowed to do it myself? Terrible customer service as always.