O2 Outage Report in Penkridge, Staffordshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Penkridge, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Penkridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Penkridge, Staffordshire, England
The most recent O2 outage reports came from the following cities: Wolverhampton, Uttoxeter, Willenhall and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Internet | |
| Wolverhampton |
Phone | |
| Wolverhampton |
Phone | |
| Wolverhampton |
Phone | |
| Wolverhampton |
Total Blackout | |
| Uttoxeter |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Penkridge, England
Latest outage, problems and issue reports in Penkridge and nearby locations:
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...
(@ASWM1990) reported
from
Walsall Wood, England
@O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!
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Gavin Wallace
(@gav_wallace1) reported
from
Wednesfield, England
2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@o2 Got full 4g signal back.
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Stuart Collett
(@StuartCollett) reported
from
Walsall Wood, England
So far today: @NOWTV failed our change from @bt_uk yesterday so no broadband. @O2 signal is poor so phones are no use & our @FreeviewTV signal is terrible. So no internet, data, @NOWTV, or @FreeviewTV. Oh, and a child needs to revise online for exams on Monday. Fantastic.
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Any update on the phone signal, when its likely to be back on.
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paul woolley
(@macwool) reported
from
Brownhills, England
@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
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#boredinafactoryupddated
(@GedNeilAlex) reported
from
Walsall Wood, England
Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
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Samantha Thompson
(@crazysamsam) reported
from
Walsall Wood, England
Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.
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Gertrude Englebert 🇪🇺
(@Dedicated_Mole) reported
from
Burntwood, England
@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
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tony
(@tparker6666) reported
from
Stafford, England
Site not working @O2,
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
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Boris Worrall
(@BorisJWorrall) reported
from
Walsall Wood, England
Great customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅
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Karl Hagemann
(@w1nd0e) reported
from
Stafford, England
Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade
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Jake Box
(@JakeBox7) reported
from
Walsall Wood, England
Swear no matter what town/city I go I get no ******* signal on 02 @O2
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Philip Drury
(@DruryPhilip) reported
from
Penkridge, England
@O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2
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karen
(@kazpeza) reported
from
Wednesfield, England
@O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Do you know when the issue maybe sorted by?????
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Alison Hadley 🛵
(@devilwoman1975) reported
from
Walsall Wood, England
@O2 losing signal on walsall area
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j7b7
(@Jeanybabesb) reported
from
Walsall Wood, England
Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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✨Becky Higgins✨
(@ppmbecky) reported
from
Walsall Wood, England
@O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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fedupwithretrotax
(@clairol007) reported
@O2 I finally got it to work by using my phone (copied the code and went to the website from within the O2 App) which gave me the option to select a promotional ticket type. So I think this is an issue that related to my IPad Pro. Thanks for getting back to me.
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Cheha29
(@cheha29) reported
@O2 Hi I'm trying to use my back to the future lounge upgrade offer, I've already purchased show tickets but the link just takes me to the ticket booking page. Can you help please, I've clicked the use now so is timed !
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John
(@jayef99) reported
@O2 By the way. Santander technical said they'd had an internal notification on Sat morning that there was an O2 problem but this was fixed Sat pm. Appreciate any help you can give asap, as can't access bank online at all.
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ROBERTWHATELEY
(@BOBBYBOY1205) reported
@O2 no network in Sheffield city centre or home address for 3 days now???
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Amanda Lynch ⫩
(@Missy_Mand) reported
Thanks @o2 for leaving me with no service for 4 days now and not keeping me updated either. I’m expecting I can cancel my contract without an early termination fee as you are not providing me with the service I signed up for ?
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Lou W
(@Lou_uk) reported
Very bored of @o2 right now. Our loyalty discount didn’t turn up on our bills. So I phoned and had a long chat… not seen a refund for what we’d been overcharged, latest bill just came through and it’s totally random. Urgh. Thumbs down, would not recommend 👎
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John
(@JohnJackson010) reported
from
Thornaby-on-Tees, England
@O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!
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John Earls
(@EarlsJohn) reported
As a restorative from customer service moans, shoutout to Kalleb from @O2 Oxford Street for great service while I was trying to figure out what I could upgrade on. Top patient job.
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Robert Young
(@RobertY19208831) reported
@O2 is there a problem with the network in the ts17 area?
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GJ
(@GJJ1A) reported
@O2 After 3 days O2 have still not ported my number! When will This be sorted…Terrible customer service!