O2 Outage Report in Penkridge, Staffordshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Penkridge, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Penkridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Penkridge, Staffordshire, England
The most recent O2 outage reports came from the following cities: Walsall and Wolverhampton.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
Phone | |
| Wolverhampton |
Phone | |
| Wolverhampton |
Total Blackout | |
| Wolverhampton |
Phone | |
| Wolverhampton |
TV | |
| Wolverhampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Penkridge, England
Latest outage, problems and issue reports in Penkridge and nearby locations:
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paul woolley
(@macwool) reported
from
Brownhills, England
@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
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Gertrude Englebert 🇪🇺
(@Dedicated_Mole) reported
from
Burntwood, England
@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
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tony
(@tparker6666) reported
from
Stafford, England
Site not working @O2,
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Any update on the phone signal, when its likely to be back on.
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...
(@ASWM1990) reported
from
Walsall Wood, England
@O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Do you know when the issue maybe sorted by?????
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Samantha Thompson
(@crazysamsam) reported
from
Walsall Wood, England
Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.
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karen
(@kazpeza) reported
from
Wednesfield, England
@O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining
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✨Becky Higgins✨
(@ppmbecky) reported
from
Walsall Wood, England
@O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem
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j7b7
(@Jeanybabesb) reported
from
Walsall Wood, England
Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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Gavin Wallace
(@gav_wallace1) reported
from
Wednesfield, England
2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@o2 Got full 4g signal back.
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Philip Drury
(@DruryPhilip) reported
from
Penkridge, England
@O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2
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Dad
(@RampziieTweets) reported
from
Walsall Wood, England
@TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable
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Alison Hadley 🛵
(@devilwoman1975) reported
from
Walsall Wood, England
@O2 losing signal on walsall area
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Jake Box
(@JakeBox7) reported
from
Walsall Wood, England
Swear no matter what town/city I go I get no ******* signal on 02 @O2
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Lysander 🦆
(@Lysander_16) reported
from
Wednesfield, England
Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
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Boris Worrall
(@BorisJWorrall) reported
from
Walsall Wood, England
Great customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
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#boredinafactoryupddated
(@GedNeilAlex) reported
from
Walsall Wood, England
Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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v mwenye
(@vic101072) reported
@O2 I have reached end of contract with O2 , rang them mid October to cancel my contract, I paid the a month I owed them the remaining month over the phone. They refused to cancelled my account 1040043374. Shame on O2 on £72 charge after the call
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Anna Wood
(@missannawood) reported
@strandedatsea I'm with @O2. I have a 2 part contract: one element is a 0% loan for the phone over 2 or 3 years & the other part is "line rental and usage". I just paid off the phone. I can now part-ex it, or not, but my monthly bill just halved. I'd never buy upfront when 0% finance available.
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Samantha Pearson
(@Sampearson5) reported
@O2 I’ve got virgin and trying to get Disney plus deal, keeps trying to log onto my o2 which I don’t have an account for. How do I set up as a virgin customer? Thanks
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Lauren Hall
(@laurenhall96x) reported
Is @O2 down? Mine and my friends signal is terrible, it’s taking ages for webpages to load and I have tried turning my phone on and off too…
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lisa reid
(@lisareid3) reported
@O2 I’ve been a loyal customer for over 15 years, paying contracts for 5 children in my household and my own. Now you repay me by taking £560 out of my account without warning. Continued in comments…
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Suangsuda (Jane)
(@jane_saothong) reported
@O2 help, I need to change my payment details and the O2 page won’t let me update new payment details!
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Jayne Mitchell
(@JayneMit) reported
@o2 I have had no signal in #Harrogate for months. Mast down for all that time? How is that ok? When do you expect it to be mended please? Do I get a refund of my monthly payments? Not getting the service I am paying for.
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Theresa Jane 👄
(@TheresaAlison1) reported
@virginmedia @O2 They are pensioners my mother is nearly 78 years old who doesn't know anything about tech etc. It's your service why should they be charged for help ? They want it sorted I've tried everything for them when I visited looked up solutions etc but none worked.
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RowanMead
(@RowanMead) reported
@O2 I still haven’t had a call from the fraud dept - my account was hacked and I’m signed up to another contract which I never asked for. How can this be cancelled?
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Ian72
(@Ian_Coy1972) reported
@O2 @virginmedia Barely get a decent signal in Manchester. I’m on a 5G contract, you provide 3-4G shadily most of the time. Rubbish.