O2 Outage Report in Cannock Chase, Staffordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cannock Chase, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cannock Chase and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Cannock Chase, Staffordshire, England
The most recent O2 outage reports came from the following cities: Wolverhampton.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Wi-fi | |
| Wolverhampton |
Internet | |
| Wolverhampton |
Phone | |
| Wolverhampton |
Phone | |
| Wolverhampton |
Phone | |
| Wolverhampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Cannock Chase, England
Latest outage, problems and issue reports in Cannock Chase and nearby locations:
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Paul Berry
(@paulberry2303) reported
from
Wolverhampton, England
@O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?
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Claire B🐈⬛🐈⬛
(@KittykatClaire) reported
from
Willenhall, England
That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service
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Claire B🐈⬛🐈⬛
(@KittykatClaire) reported
from
Willenhall, England
I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@o2 Got full 4g signal back.
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Matthew Parker-Jones Hall
(@mparkerjones) reported
from
Walsall Wood, England
@O2 hi we ever getting a fix for postcodes WS14 and WV14 terrible phone signal and data just doesn't connect mentioned in December and according to your app it would be fixed in 2 weeks ?! 4months later still exactly the same
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Gertrude Englebert 🇪🇺
(@Dedicated_Mole) reported
from
Burntwood, England
@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
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The Cake Spa
(@TheCakeSpa) reported
from
Lichfield, England
Absolute garbage signal in central #lichfield again today @O2 - I have been with you over 20 years but I think I'm gonna have to bail. The last 2 years have been awful!
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Carpy Villan™️
(@PeteVillan1981) reported
from
Wednesfield, England
@gazswain @O2 O2 🤝 Virgin - dog **** mobile networks
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...
(@ASWM1990) reported
from
Walsall Wood, England
@O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!
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Lysander 🦆
(@Lysander_16) reported
from
Wednesfield, England
Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.
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🎢👠 Adventure Rachel 🎢👠 (She/Her)
(@Adventure_Rach) reported
from
Perton, England
@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
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Chris Booth
(@c_booth1990) reported
from
Walsall Wood, England
@O2 please can you get the signal sorted in The Walsall area West Midlands the signal is horrendous keeps dropping out! Thanks
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
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Dad
(@RampziieTweets) reported
from
Walsall Wood, England
@TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable
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Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡
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Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone
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ellen
(@ellenkenty) reported
from
Lichfield, England
@O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???
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Thomas Jordan Jones
(@T_J_Jones_1997) reported
from
Stafford, England
@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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BoltonSanctuary
(@SanctuaryBolton) reported
@O2 please can someone help. I have been trying to purchase a large number of tablets off you for vulnerable people during lockdown. Nobody seems able to help. Your resolution dept doesn’t respond and your sales teams aren’t interested.
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Victoria Fenny
(@VictoriaFenny) reported
@O2 I’ve been on hold to your customer service for 2 hours..any chance that I might actually get to speak to somebody before Christmas?! Appreciate it’s Black Friday weekend but had the same issue 2 weeks ago..
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Kris Doyle
(@KrisDoyle17) reported
@O2 Probably a link to a help page on your site that I can find myself... yep!
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Jonathon
(@Jonatho14627321) reported
@o2 why are you so unhelpful I have asked on a number of accessions for a proof of purchase for my phone and each time never received it why is it some hard to send something so simple.
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Becca Keenan
(@keenan_becca) reported
People are quick to slate big companies, but the level of customer service I’ve received from @O2 has been incredible. Told them about my faulty watch, within 24 hours they’d sorted a replacement and it arrived today. Incredible 👏🏻
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Emily
(@Redkites__) reported
@O2 @O2 Are you having technical issues? No live chat, no social media, no reply to DMs and keep cutting people off
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Jamo
(@__Jimmy1) reported
@O2 My 4G signal is so bad I'd get better connection in Josef Fritzl's basement...shocking service in East London... #o2
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Lisa Morrison
(@LisaMor86807002) reported
@O2 is there an issue with your phone lines? Trying to speak to an agent, aware of the wait time as I can’t get my issue resolved online but the line continually cuts off.
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Kat ✨
(@KatC_xx) reported
Clearly @O2 agents are trained to tell the customer anything and fob them off to get them off the phone. 5 agents I have spoken to, to try and get a phone unlock code and each have told me something different! Customer services rating -10 #O2
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Shane
(@Barmybuilder) reported
@O2 got to say what a shitty service phone stolen almost 2 weeks ago - bugger all communications then finally got a replacement phone and sim via o2insurance but you’ve not activated the sim as useful as a chocolate teapot #shoddyo2