O2 Outage Report in Burntwood, Staffordshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burntwood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at O2
O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (12%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Burntwood, Staffordshire, England
The most recent O2 outage reports came from the following cities: Birmingham, Burton upon Trent, Wolverhampton and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Burton upon Trent |
Total Blackout | |
| Birmingham |
||
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burntwood, England
Latest outage, problems and issue reports in Burntwood and nearby locations:
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Thomas Jordan Jones
(@T_J_Jones_1997) reported
from
Stafford, England
@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@o2 Got full 4g signal back.
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Dad
(@RampziieTweets) reported
from
Walsall Wood, England
@TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Any update on the phone signal, when its likely to be back on.
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Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
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Gertrude Englebert 🇪🇺
(@Dedicated_Mole) reported
from
Burntwood, England
@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
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ellen
(@ellenkenty) reported
from
Lichfield, England
@O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???
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Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?
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Lysander 🦆
(@Lysander_16) reported
from
Wednesfield, England
Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
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Betsy Snow
(@longhairdsgtmaj) reported
from
Wombourne, England
@CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!
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Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡
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Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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...
(@ASWM1990) reported
from
Walsall Wood, England
@O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
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John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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john mcquaide
(@john_mcquaide) reported
Is it ok for o2 to effectively can cancel a contract without reason, permission, authorisation, discussion or agreement and leave a long term loyal customer will no phone access hindering my ability to do my work and not do anything to resolve the issue?? @MarkEvansO2 @O2
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bri0142
(@bri0142) reported
@hmbljx @O2 I've moved over from three and thought they were bad
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Neil Delahay
(@NeilDelahay) reported
@O2 Hey thanks. Shows full signal for my post code. We have 5 o2 devices in the house and all have same signal strength indoor and out. Dropped calls lack of data speed?
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Kyle Harring
(@kyle_harring) reported
@O2 Sure, how can you help?
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Peter Claydon
(@PeterClaydon) reported
If @O2 have 90% or more mobile coverage of England, why do they engineer their network so that they have almost zero coverage of the train line from Guildford to London, which must be one of the busiest commuter lines? I don't think the other networks are better.
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Jess Murphy
(@JMEH23) reported
@O2 please can you tell me how to get through to an actual person and not your awful automated woman that just tells you to go to the app and then cuts you off?! It’s ridiculous
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Al Carson-Sheard 💙
(@alsheard) reported
Is there a problem with your Live Chat option, @O2 ? I connected to an operator, sent them several messages and got no response. Have tried to start another Live Chat and keep getting the “we’re busy right now” message - been waiting to connect for over 20 minutes now!
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Nick Ions
(@frankunbeans) reported
@O2 I was in Blackpool yesterday and both my wife and me had rubbish coverage on your network. Even though it was showing 4G and a signal, struggled to make calls and use data. I have an iPhone and my wife had a galaxy. May be worth looking into?
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Ram
(@Ram08671320) reported
@O2 Yes, can make calls and texts. No issues, only cant use internet at all. In fact it doesn’t even show that 3G/4G Availability.
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Laura-Lea Size
(@LauraLea93) reported
@O2 Hi, is web chat open today? I haven’t been able to make or receive calls since last Thursday. I hear 3 beeps and the call doesn’t connect. Texts and data are working fine. The issue is happening everywhere I go not just at home. Thanks in advance