O2 Outage Report in Burntwood, Staffordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burntwood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (27%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Burntwood, Staffordshire, England
The most recent O2 outage reports came from the following cities: Birmingham, Wolverhampton, Sutton Coldfield, West Bromwich and Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Wolverhampton |
Phone | |
| Sutton Coldfield |
Phone | |
| Wolverhampton |
Total Blackout | |
| Wolverhampton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Burntwood, England
Latest outage, problems and issue reports in Burntwood and nearby locations:
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Sajid Shaikh
(@shaikhycwu) reported
from
Birmingham, England
@O2 Why are customers so unreliable in what they tell to resolve your issue. That was cause by o2 customer services yet customer suffer and pay the bill
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Jackie
(@UKHarvick_Fan) reported
from
Birmingham, England
@O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!
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Gracie xo
(@gracielou_xx) reported
from
Swindon, England
I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?
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Gracie xo
(@gracielou_xx) reported
from
Swindon, England
I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢
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Carpy Villan™️
(@PeteVillan1981) reported
from
Wolverhampton, England
@villa4ever29 @Virgin @O2 Awful mobile coverage for the last 12 months. Shame I’m tied in to my contract for another 6 months. It’s been particularly bad the last couple of weeks. No 4G available and switching between 3G & EDGE regularly. Appalling
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Carpy Villan™️
(@PeteVillan1981) reported
from
Wolverhampton, England
How poor is the coverage from @virgin mobile? Since the merger with @O2 the mobile coverage is appalling. Massive price increase on all plans/ packages yet the network service is worse than ever
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@O2 Hi, please could you help me with a online store order?
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PongoVilla
(@PongoVilla) reported
from
Birmingham, England
Why has #o2 gone crap since they merged with #Virgin time to move @o2
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ChrisJSharratt_
(@ChrisJSharratt_) reported
from
Birmingham, England
@O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!
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Tom Bradshaw
(@_tombradshaw) reported
from
Birmingham, England
@EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@O2 Priority down!!!!!
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Suki Randhawa
(@sukirandhawa4x4) reported
from
Walsall Wood, England
@O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.
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Suki Randhawa
(@sukirandhawa4x4) reported
from
Walsall Wood, England
@O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.
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James Burton
(@James_Burton04) reported
from
Tamworth District, England
Loosing the will to live with @O2 and the appalling lack of customer service!! Nearly 4 weeks and still no refund received!!
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Dean but festive
(@DeanMSimons) reported
from
Birmingham, England
hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@mrslollyd @O2 My excuse is black Friday sales...come on! So poor
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.
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The Cake Spa
(@TheCakeSpa) reported
from
Lichfield, England
Absolute garbage signal in central #lichfield again today @O2 - I have been with you over 20 years but I think I'm gonna have to bail. The last 2 years have been awful!
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John
(@John10649040) reported
from
Birmingham, England
@O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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grapefruit&ambers
(@Mrslostand837) reported
@BarclaysUKHelp Barclay’s I made a payment this morning to @O2 they are saying i didn’t yet I proved it on my statement. Can you help me please
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Dan Hamer
(@DanHamer1) reported
@O2 So I pay them load of money each month I get bugger all internet access and I just tried to send a text message and it didn’t send, network too busy for paying customers. What exactly am I paying for?
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Keith Grey
(@RobertG40469468) reported
No reply from @tescomobile or @o2 - says all you need to know when a solution is clear
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Hannnnah ♡
(@Hanzy93) reported
@O2 My phone is a Samsung a15. Yes to the latest software. I deleted and reinstalled and still won't let me log in properly. I never had an issue before.
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Richard
(@InfernalBore) reported
Adding @O2 here since apparently none of the O2 or VMO2 business accounts are staffed any more. Help, please.
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Ruth Whalley
(@Leftdoubleclick) reported
@LutzSchueler @O2 @virginmedia Dear Lutz, we are desperately trying to re ew our contract with you …it is impossible to do this on line! We have been passed around from this person to that person. Please can you help yes ?
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Zeena 🕉️🇬🇧🇮🇳
(@ZeenaMistry_) reported
It shouldnt take more than 5 minutes to get through to an actual person/customer service on @O2 and then them *not* being able to offer you a customised sim only deal 🥴 Customer loyalty means nothing these daysss
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Bo Duddley
(@VallaNils13872) reported
@O2 Your app doesn’t work and I haven’t had coverage for three days the help desk doesn’t help you have the lowest customer satisfaction of any mobile company avoid at all costs
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grapefruit&ambers
(@Mrslostand837) reported
@O2 hi o2 can i dm please im having issues
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Simpkins
(@whybrow_sally) reported
@O2 can support contact me, am unable to use the Duolingo offer?