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O2 outages and service status in Burntwood, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Burntwood, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burntwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burntwood, England

The most recent O2 outage reports came from the following cities: Walsall, and Tamworth.

CityProblem TypeReport Time
Walsall Phone 2 months ago
Tamworth Phone 2 months ago
Tipton Internet 2 months ago
Lichfield Internet 4 months ago
Walsall Phone 4 months ago
Wolverhampton Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

  • sukirandhawa4x4
    Suki Randhawa (@sukirandhawa4x4) reported from Walsall Wood, England

    @O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.

  • PeteVillan1981
    Carpy Villan™️ (@PeteVillan1981) reported from Wolverhampton, England

    How poor is the coverage from @virgin mobile? Since the merger with @O2 the mobile coverage is appalling. Massive price increase on all plans/ packages yet the network service is worse than ever

  • emmajones2324
    Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @O2 I keep reporting slow data or no data signal regularly over the past few weeks, a mast has been regularly down then had a text to say its fixed but still having issues

  • amanmarway
    batgirl (@amanmarway) reported from West Bromwich, England

    @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

  • matthew_74
    Matthew Sparks (@matthew_74) reported from West Bromwich, England

    Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

  • StuartCollett
    Stuart Collett (@StuartCollett) reported from Walsall Wood, England

    So far today: @NOWTV failed our change from @bt_uk yesterday so no broadband. @O2 signal is poor so phones are no use & our @FreeviewTV signal is terrible. So no internet, data, @NOWTV, or @FreeviewTV. Oh, and a child needs to revise online for exams on Monday. Fantastic.

  • Spooleypoole
    Steve Poole (@Spooleypoole) reported from Burton upon Trent, England

    @O2 guys got no signal on my XR for second time in a few days, any advice

  • PeteVillan1981
    Carpy Villan™️ (@PeteVillan1981) reported from Wednesfield, England

    @gazswain @O2 O2 🤝 Virgin - dog **** mobile networks

  • BorisJWorrall
    Boris Worrall (@BorisJWorrall) reported from Walsall Wood, England

    Great customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅

  • gracielou_xx
    Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • matthew_74
    Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

  • Dedicated_Mole
    Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England

    @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

  • tparker6666
    tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • sukirandhawa4x4
    Suki Randhawa (@sukirandhawa4x4) reported from Walsall Wood, England

    @O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.

  • paulberry2303
    Paul Berry (@paulberry2303) reported from Wolverhampton, England

    @O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?

  • w1nd0e
    Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • RampziieTweets
    Dad (@RampziieTweets) reported from Walsall Wood, England

    @TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable

  • VikkiJayne80
    Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @O2 Any update on the phone signal, when its likely to be back on.

  • T_J_Jones_1997
    Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • helendoris2012
    Helen Evans (@helendoris2012) reported from Stafford, England

    @mrslollyd @O2 My excuse is black Friday sales...come on! So poor

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SWinterburn
    Steve Winterburn ❤️ 💛 (@SWinterburn) reported

    @EnglandRugby @O2 Dear Steve Borewick, JVP is not an international 9, he is far too slow and indecisive, Mitchell is far far quicker and better. Thank you for your attention in this matter.

  • JonM01
    Jonathan (@JonM01) reported

    @John34968211 @O2 @o2 i thought you didn’t respond to issues on here?

  • llbloss
    Bloss (@llbloss) reported

    @O2 hi, I received a replacement SIM but all my credit has gone from my account. There was £30-40 credit on there before and it hasn't moved over and I can't see any of it on my account, only new credit that I've topped up. Please can you help. Thanks

  • challo_drfc
    Alex (@challo_drfc) reported

    @O2 has got to have the worst signal coverage in England

  • GunnerScott86
    NorthBankScott (@GunnerScott86) reported

    @O2 Oh no this was different. Everytime I spoke he put me on mute. When I asked him to relay what I had said he couldn’t tell me. He was putting me on mute and not listening. Your entire service has been absolutely shocking since the merge with Virgin. Can’t even get signal

  • Colezinhoo
    Colezinho (@Colezinhoo) reported

    @nige_h64 @EnglandRugby @O2 In attack even for the lions he is just a steady eddy The best way too slow ruck speed is by having Jackal threats

  • why_so_serioz
    Why_So_Serioz? (@why_so_serioz) reported

    @EnglandRugby @O2 Every director of England Rugby Union needs to be sacked. Firing the most successful coach of recent generations. Keeping the current worst one. Culture always comes from the top and English rugby is in shambles.

  • humberbeats
    Humberside Police Exposed (@humberbeats) reported

    @daviddunninguk @O2 They handed out their customer service section to another organisation (Virgin Media I think) and it’s been an absolute bin fire ever since.

  • Velo_Rugby
    Velobet Rugby (@Velo_Rugby) reported

    @EnglandRugby @O2 Predicting the score isn’t the issue. England finding a backline that can cross the gainline is.

  • jorden05
    Jorden Woellner (@jorden05) reported

    @O2 why can’t i upgrade online, tried to do it on chat and they can’t either keep saying go to a store. No I want to do it online. Help me