O2 Outage Report in Burntwood, Staffordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burntwood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Burntwood, Staffordshire, England
The most recent O2 outage reports came from the following cities: Birmingham, Stafford, Lichfield, Walsall, Cannock, Sutton Coldfield, Wolverhampton, Streetly, Tamworth, Tipton, Wednesbury and Armitage.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
Wi-fi | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Burntwood, England
Latest outage, problems and issue reports in Burntwood and nearby locations:
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Samantha Thompson
(@crazysamsam) reported
from
Walsall Wood, England
Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.
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Hels Mels at the Old Smithy Garden. 🌜🍁🍄
(@helsmels44) reported
from
Walton upon Trent, England
@O2 Cor, O2 have the worst ever customer service. No contact 4 weeks after death..then 4 letters wanting £19 paid, with them instructing debt collectors. No process checking if calls have been made or age of the acc holder.should introduce new process due 2 covid
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paul woolley
(@macwool) reported
from
Brownhills, England
@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
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Alison Hadley 🛵
(@devilwoman1975) reported
from
Walsall Wood, England
@O2 losing signal on walsall area
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Any update on the phone signal, when its likely to be back on.
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...
(@ASWM1990) reported
from
Walsall Wood, England
@O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!
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#boredinafactoryupddated
(@GedNeilAlex) reported
from
Walsall Wood, England
Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@o2 Got full 4g signal back.
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Do you know when the issue maybe sorted by?????
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Conor
(@conorcole) reported
from
Birmingham, England
@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
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Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
Is @O2 down at the moment?
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Toddy
(@toddler78) reported
@O2 I was promised a callback within 3hrs on Thursday as I’m being overcharged by more than £200. Still no callback. Spent 50minutes on the phone on Thursday and I’ve still not got a solution. Shocking customer service.
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JanetInTheUK
(@JanetintheUK) reported
@O2 oh my, I just called about an upgrade. Had to listen, and listen, and not allowed to interrupt a guy whose spiel totally put me off, way too much info about what to do in 2 years time on 36 month contract!? Hope you use the call for training purposes on how not to do it. Urg!
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shannon
(@p0sishen) reported
@O2 this is really REALLY terrible service - can I have some help please?
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aaron
(@overxinlimbo) reported
@O2 @SamsungMobile @facebookapp All other apps are fine. Tagged them in this tweet and used the report a problem feature but Ive got no idea if theyll respond :(
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Liam Foster
(@LiamFos64720239) reported
@O2 I wouldn’t recommend @O2 to anybody. They’re awful. Your call centre is amateurish
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Little Wonder
(@twiggwonderkidd) reported
@O2 got myself a lovely yellow refurbished XR which was delivered today, just one issue. The cable that came with it is a USB-C to lightening cable rather than the USB to charge. Very disappointed as now have to shell out for a new one 😐
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Lawrence Nayan
(@Ldalenayan) reported
@O2 trying to get on hold with somebody to help me out! Already sent a DM.
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Rosie Wilkinson
(@RosieWilkinson) reported
Having been with @O2 since my first phone, I’m done. Customer service used to be the reason I stuck with them even though they were far from cheap. Now expensive and terrible service (if you even get to speak to someone). Who are you with that’s better? Giffgaff seem ok?
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Leona O'Neill
(@LeonaONeill1) reported
Dear @O2, I have been trying to talk to someone about my mobile. Every avenue on your automated service leads me to a woman who takes me through a list of stuff, then says 'bye'. Can you help? Thanks
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Alvin S. Theodore
(@isthisalbion) reported
@o2 I’ve got no signal in the northumberland area, switched phone on and off, no change. Website says there are no network issues...