O2

O2 Outage Report in Burntwood, Staffordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Burntwood, Staffordshire, England 01/30/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burntwood, Staffordshire, England

The most recent O2 outage reports came from the following cities: Birmingham, Burton upon Trent, Walsall, Tamworth, Wolverhampton, Tipton and Willenhall.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Total Blackout
United KingdomBirmingham Phone
United KingdomBurton upon Trent Total Blackout
United KingdomBirmingham E-mail
United KingdomBirmingham Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @O2 Priority down!!!!!

  • PongoVilla PongoVilla (@PongoVilla) reported from Birmingham, England

    Why has #o2 gone crap since they merged with #Virgin time to move @o2

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • PeteVillan1981 Carpy Villan™️ (@PeteVillan1981) reported from Wolverhampton, England

    How poor is the coverage from @virgin mobile? Since the merger with @O2 the mobile coverage is appalling. Massive price increase on all plans/ packages yet the network service is worse than ever

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • DeanMSimons Dean but festive (@DeanMSimons) reported from Birmingham, England

    hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?

  • TheCakeSpa The Cake Spa (@TheCakeSpa) reported from Lichfield, England

    Absolute garbage signal in central #lichfield again today @O2 - I have been with you over 20 years but I think I'm gonna have to bail. The last 2 years have been awful!

  • shaikhycwu Sajid Shaikh (@shaikhycwu) reported from Birmingham, England

    @O2 Why are customers so unreliable in what they tell to resolve your issue. That was cause by o2 customer services yet customer suffer and pay the bill

  • John10649040 John (@John10649040) reported from Birmingham, England

    @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

  • UKHarvick_Fan Jackie (@UKHarvick_Fan) reported from Birmingham, England

    @O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!

  • sukirandhawa4x4 Suki Randhawa (@sukirandhawa4x4) reported from Walsall Wood, England

    @O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.

  • PeteVillan1981 Carpy Villan™️ (@PeteVillan1981) reported from Wolverhampton, England

    @villa4ever29 @Virgin @O2 Awful mobile coverage for the last 12 months. Shame I’m tied in to my contract for another 6 months. It’s been particularly bad the last couple of weeks. No 4G available and switching between 3G & EDGE regularly. Appalling

  • sukirandhawa4x4 Suki Randhawa (@sukirandhawa4x4) reported from Walsall Wood, England

    @O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @mrslollyd @O2 My excuse is black Friday sales...come on! So poor

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @O2 Hi, please could you help me with a online store order?

  • _tombradshaw Tom Bradshaw (@_tombradshaw) reported from Birmingham, England

    @EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!

  • James_Burton04 James Burton (@James_Burton04) reported from Tamworth District, England

    Loosing the will to live with @O2 and the appalling lack of customer service!! Nearly 4 weeks and still no refund received!!

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service

  • ChrisJSharratt_ ChrisJSharratt_ (@ChrisJSharratt_) reported from Birmingham, England

    @O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • absbobbins Alison Barton-Simmons (@absbobbins) reported

    @O2 I’ve tried to login on your app and can’t. I have had to reinstall it after not being able to log in for a few days. What can I do?

  • RyannPal Ryan (@RyannPal) reported

    @O2 why is signal so bad? I’m in the middle of a town centre and I struggle to get full signal with 3/4G

  • nickhughes54 Nick Hughes (@nickhughes54) reported

    @O2 so I recontract with you for another 24 months yesterday and today have no phone signal all day. Told to keep refreshing my network settings and nothing! Can’t call you as have no signal using your messaging service but the wait is ridiculous help please!!!!!

  • NathFerguson Nath (@NathFerguson) reported

    @O2 your signal is soo crap u say we are improving it, yet I’ve seen no improvement in the last year in central of Bristol I pay u a ridiculous each month for my phone yet can’t use it in central of Bristol just a joke!

  • yursnake Yuri Fusca (@yursnake) reported

    @O2 I need help for unlocking my iPhone 7 which has a carrier lock to o2 network... but I am not o2 customer and I live abroad. Thanks in advance for your time

  • traceylsteve Tracey Stevenson (@traceylsteve) reported

    @O2 Myself and my husband used two seperate apps and both the QR codes would not scan. Greegs gave use the rolls but said to contact yourself about the QR codes not working. X

  • endley_jack Jack Endley (@endley_jack) reported

    @O2 any idea how you get O2 to leave you alone. They are phoning up my partner every few days trying to get her to upgrade. Following her around like a bad smell. Borderline harassment.

  • RobLowe23 Rob Lowe (@RobLowe23) reported

    @O2 Is it signal for my area that package?

  • thomasselby_ Thomas ツ (@thomasselby_) reported

    @NIGHTSLXYERR @O2 Hi @TheO2 pls fix this I miss my baby 🥺

  • OhBartsimpson Bartholomew Simpson (@OhBartsimpson) reported

    @O2 why is it that as a long term customer I can get a better data deal with unlimited minutes/texts from Tesco mobile (who use your infrastructure )for 33% of your cheapest plan??