O2

O2 Outage Report in Burntwood, Staffordshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Burntwood, Staffordshire, England 09/03/2025 05:05

September 03: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burntwood, Staffordshire, England

The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Wolverhampton and Sutton Coldfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomWalsall Phone
United KingdomBirmingham E-mail
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomWalsall Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

  • VikkiJayne80 Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @O2 Any update on the phone signal, when its likely to be back on.

  • helsmels44 Hels Mels at the Old Smithy Garden. 🌜🍁🍄 (@helsmels44) reported from Walton upon Trent, England

    @O2 Cor, O2 have the worst ever customer service. No contact 4 weeks after death..then 4 letters wanting £19 paid, with them instructing debt collectors. No process checking if calls have been made or age of the acc holder.should introduce new process due 2 covid

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

  • crazysamsam Samantha Thompson (@crazysamsam) reported from Walsall Wood, England

    Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

  • conorcole Conor (@conorcole) reported from Birmingham, England

    @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

  • VikkiJayne80 Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @O2 Do you know when the issue maybe sorted by?????

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    Is @O2 down at the moment?

  • devilwoman1975 Alison Hadley 🛵 (@devilwoman1975) reported from Walsall Wood, England

    @O2 losing signal on walsall area

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73

  • GedNeilAlex #boredinafactoryupddated (@GedNeilAlex) reported from Walsall Wood, England

    Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!

  • VikkiJayne80 Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @o2 Got full 4g signal back.

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • kazpeza karen (@kazpeza) reported from Wednesfield, England

    @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

  • macwool paul woolley (@macwool) reported from Brownhills, England

    @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Gareth_Snaith Gareth Huw Snaith 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Gareth_Snaith) reported

    A visit to the shop in trostre where that wouldn't help followed by 25 mins on the phone with @O2 where they wouldn't help. I only want a new number for my daughter but everything about their process is lengthy and unnecessarily complex. Stay clear.

  • JackColli2 JackColli (@JackColli2) reported

    @O2 worst service ever bet you've not sorted my DM out because you haven't got service on your network!

  • Golf4a Paul Miller (@Golf4a) reported

    Anyone else had problems with @Aerial_Direct - @O2 sellers?

  • chrissmithhf Sid (@chrissmithhf) reported

    @O2 Everywhere even when I get full 4G ( which is rare ) the speeds are terrible 4mb and under

  • _JohnLogan John Logan (@_JohnLogan) reported

    @O2 Hi, Thanks for the reply. I’m not looking to leave. I just want to cancel the insurance I have on my 3 devices. Is there anyone I can speak to to get this done? Or an email address I can send my request to?

  • diggerfitter les marsham (@diggerfitter) reported

    @elektromote @O2 No surprise for me and O2 customer for 30 years!

  • Roobahroo Ruby (@Roobahroo) reported

    @O2 when will signal be back up in Hull? I'm on day 3 of not being able to call or text anyone 😔 really not ideal in lockdown

  • Golf4a Paul Miller (@Golf4a) reported

    @O2 - how do I complain about Aerial Direct - they have mis-sold something to my wife. Phone now down for 3 days, number taken off the system - what is the complaints procedure? @BBCWatchdog - anyone else had this issue with #AerialDirect @Aerial_Direct

  • Gareth_Snaith Gareth Huw Snaith 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Gareth_Snaith) reported

    An ignored live chat then a trip to the shop in trostre where they couldn't help followed by a 25 min call with @O2 where they couldn't help. All I want is a new sim/num for my daughter. Unhelpful, complex and rude.

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have sent you a DM - had terrible experience on phone and got nowhere