O2

O2 Outage Report in Stafford, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stafford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stafford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stafford, England 08/11/2025 09:40

August 11: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Stafford, England

Latest outage, problems and issue reports in Stafford and nearby locations:

  • macwool paul woolley (@macwool) reported from Brownhills, England

    @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Cannock Chase, England

    @chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.

  • NickiGratton Nicola Gratton (@NickiGratton) reported from Barlaston, England

    @O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • zinhlemoyo_ Zinhle (@zinhlemoyo_) reported

    @O2 hi my Voucher code is not working and it saying that it has been used before , when I have not used it ?

  • missradders Hannah (@missradders) reported

    HELP! Anyone on @O2 and use priority tickets? Friend and I can’t go to a gig tonight as I’m too ill & she has parents evening. Tickets are on her phone app. Can I transfer them to my friend who wants to go in our place? @O2AcademyLeeds is venue and bought thru @TicketmasterUK

  • JanetteCruicks2 Jinty2 (@JanetteCruicks2) reported

    Have spent hours trying to get through to @O2 Customer Services. Now waiting (again), for a call from a Manager to hopefully resolve this issue. If not resolved today, @O2 will be losing a two customers of 30 years plus. Extremely disappointed in @O2

  • CUFCalways Vicci Thornley 💙⚽️💙 (@CUFCalways) reported

    @kthankyoubyeee @O2 Mine never works in Blackpool town centre either

  • OutcastAngel66 OutcastAngel66 (@OutcastAngel66) reported

    @O2 Can i have some help with my phone please, getting completely fed up of not being able to use it, was fine up until a few hours ago and now apparently my number doesn't even exist, i have urgent hospital calls coming up and need my phone, i tried messaging on everything

  • FabioSevero15 Fabio Severo (@FabioSevero15) reported

    @O2 Hi guys how are you? I'm trying to get proof of usage from you. I spoke 2 times with the customer service and they assure me that it was in is way but no luck. My phone was stolen 3 weeks ago and I'm dealing with the insurance which request the proof of usage. Please help

  • _gattopia 🐙✨𝒿𝒶𝒹𝑒𝓎 🎄🐙 she / her 🌸 (@_gattopia) reported

    @O2 going down is not ideal right now like sort it out ffs

  • DansGall Dannie (@DansGall) reported

    @o2 going down and feeling like I’m living in the 90’s all my phone can do is make calls and send actual texts, yet I do neither

  • Gezzaleeds Gerald Kemp (@Gezzaleeds) reported

    Does anyone in Swansea area have trouble with @SkyUK mobile signal. I know they use the @O2 network. Last couple of months signal loss has been quite common, thinking of changing to a new provider..mobile important to my business, need reliable service

  • Chris__Kinkead Chris Kinkead (@Chris__Kinkead) reported

    @O2 I need to cancel an order that was placed as it will not arrive in time (Not yet dispatched). Can you please advise me on how to do so as there is no option on the website for this.