O2

O2 Outage Report in Walsall Wood, Walsall, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Walsall Wood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Walsall Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Walsall Wood, Walsall, England 08/18/2025 03:30

August 18: Problems at O2

O2 is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walsall Wood, Walsall, England

The most recent O2 outage reports came from the following cities: Walsall, Birmingham, Oldbury, Wolverhampton, Sutton Coldfield, West Bromwich and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalsall Phone
United KingdomBirmingham E-mail
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomWalsall Phone
United KingdomBirmingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Walsall Wood, England

Latest outage, problems and issue reports in Walsall Wood and nearby locations:

  • VikkiJayne80 Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @O2 Do you know when the issue maybe sorted by?????

  • Joynayyar Joy nayyar (@Joynayyar) reported from Coleshill, England

    @O2 outgoing and incoming call issues all over westmidlands.

  • crazysamsam Samantha Thompson (@crazysamsam) reported from Walsall Wood, England

    Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

  • VikkiJayne80 Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @o2 Got full 4g signal back.

  • macwool paul woolley (@macwool) reported from Brownhills, England

    @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

  • MrTegSingh Teg Singh (@MrTegSingh) reported from Wolverhampton, England

    @wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡

  • goingabitgrey John McKeon (@goingabitgrey) reported from Birmingham, England

    @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

  • SophieMDrake Sophie Drake (@SophieMDrake) reported from Birmingham, England

    @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

  • RampziieTweets Dad (@RampziieTweets) reported from Walsall Wood, England

    @TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable

  • amy_bradwell Amy Bradwell (@amy_bradwell) reported from Birmingham, England

    @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

  • Lysander_16 Lysander 🦆 (@Lysander_16) reported from Wednesfield, England

    Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?

  • ellenkenty ellen (@ellenkenty) reported from Lichfield, England

    @O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???

  • helsmels44 Hels Mels at the Old Smithy Garden. 🌜🍁🍄 (@helsmels44) reported from Walton upon Trent, England

    @O2 Cor, O2 have the worst ever customer service. No contact 4 weeks after death..then 4 letters wanting £19 paid, with them instructing debt collectors. No process checking if calls have been made or age of the acc holder.should introduce new process due 2 covid

  • ASWM1990 ... (@ASWM1990) reported from Walsall Wood, England

    @O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • areeyoushaw Harris (@areeyoushaw) reported from Dudley, England

    Signals dog **** today lads, lasses, (other) @O2

  • Dedicated_Mole Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England

    @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    Is @O2 down at the moment?

  • VikkiJayne80 Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @O2 Any update on the phone signal, when its likely to be back on.

  • GedNeilAlex #boredinafactoryupddated (@GedNeilAlex) reported from Walsall Wood, England

    Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ginge003 💙 (@ginge003) reported

    @O2 trying to move from EE to an O2 monthly SIM card for a while. O2 have managed to mess up 2 cards thus far & we now have to visit the shop yet again to sort this out. Is customer service always this poor & inconvenient??! It’s usually so simple to change & keep your number.

  • Mog666 Morgan Dalton (@Mog666) reported

    @O2 @vishalsoma1 I have also failed to redeem this perk, according to apple support the returning customers offer is only if your subscription ended more than 3 years ago, you should make this clear in your terms to save us a lot of time wasting.

  • EACobbler blank (@EACobbler) reported

    @O2 I’ve lost my new sim that came with my new contract and phone, can you help me replace it please

  • HLR_Apparel H.L.R (@HLR_Apparel) reported

    @O2 imagine keeping your customers on the line till not resolving the issue and then hanging up because it's 4pm closing time. I guess your policy of TCF means nothing my next call will be FCA. Thanks O2 for ruining Christmas with your disgusting attitude towards your customers.

  • phantomsforev3r L🐀🪰 (@phantomsforev3r) reported

    So now I’ve gone from being able to upgrade in 9 days to having to wait til April lmao!!!! @O2 customer service is so poor.. I’ll buy the phone elsewhere 💀

  • HLR_Apparel H.L.R (@HLR_Apparel) reported

    @O2 imagine you go to turn on your device only to find it does not work then when you speak to customer services they say your out of your 28day period which no one told me about. Now passed to insure team who can't do nothing so stuck with a paper weight need a manager call

  • dowers_kylie Kylie Dowers (@dowers_kylie) reported

    @O2 There's been no signal for days in Kippax, West Yorkshire. It's near Leeds

  • SeaPea84 Chloe L P (@SeaPea84) reported

    @O2 I have no network signal and tried everything . I cannot ring you for help as no signal . Currently in south wales visiting family . Help

  • Chaosbros85 Chaos (@Chaosbros85) reported

    @Shauna_c_jones @DPDgroup_news @O2 I've always had nothing but issues with DPD tbh

  • join4te Jay (@join4te) reported

    @O2 Day 44 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.