O2

O2 Outage Report in Walsall Wood, Walsall, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Walsall Wood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Walsall Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Walsall Wood, Walsall, England 11/05/2025 05:25

November 05: Problems at O2

O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Walsall Wood, Walsall, England

The most recent O2 outage reports came from the following cities: Birmingham, Oldbury, Wednesbury and West Bromwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomOldbury Phone
United KingdomBirmingham Phone
United KingdomOldbury Internet
United KingdomWednesbury Phone
United KingdomBirmingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Walsall Wood, England

Latest outage, problems and issue reports in Walsall Wood and nearby locations:

  • GedNeilAlex #boredinafactoryupddated (@GedNeilAlex) reported from Walsall Wood, England

    Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!

  • crazysamsam Samantha Thompson (@crazysamsam) reported from Walsall Wood, England

    Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

  • VikkiJayne80 Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @o2 Got full 4g signal back.

  • SophieMDrake Sophie Drake (@SophieMDrake) reported from Birmingham, England

    @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

  • Joynayyar Joy nayyar (@Joynayyar) reported from Coleshill, England

    @O2 outgoing and incoming call issues all over westmidlands.

  • macwool paul woolley (@macwool) reported from Brownhills, England

    @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

  • ASWM1990 ... (@ASWM1990) reported from Walsall Wood, England

    @O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    Is @O2 down at the moment?

  • amy_bradwell Amy Bradwell (@amy_bradwell) reported from Birmingham, England

    @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

  • conorcole Conor (@conorcole) reported from Birmingham, England

    @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • VikkiJayne80 Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @O2 Any update on the phone signal, when its likely to be back on.

  • RampziieTweets Dad (@RampziieTweets) reported from Walsall Wood, England

    @TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable

  • areeyoushaw Harris (@areeyoushaw) reported from Dudley, England

    Signals dog **** today lads, lasses, (other) @O2

  • helsmels44 Hels Mels at the Old Smithy Garden. 🌜🍁🍄 (@helsmels44) reported from Walton upon Trent, England

    @O2 Cor, O2 have the worst ever customer service. No contact 4 weeks after death..then 4 letters wanting £19 paid, with them instructing debt collectors. No process checking if calls have been made or age of the acc holder.should introduce new process due 2 covid

  • devilwoman1975 Alison Hadley 🛵 (@devilwoman1975) reported from Walsall Wood, England

    @O2 losing signal on walsall area

  • VikkiJayne80 Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @O2 Do you know when the issue maybe sorted by?????

  • Dedicated_Mole Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England

    @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kaaayleeeighh K (@kaaayleeeighh) reported

    @O2 hello, I keep receiving error 0 when texting o2 to get my loyalty discount off my air time. How can I fix this?

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 If I buy a phone contract for someone else like a friend or family member and the contract is under my name. If they sadly pass away or become terminally ill can I still cancel the account without fees even though the account is under my name?

  • jimmymumu man behind the door (@jimmymumu) reported

    @O2 Could you help me change the email address on my account please? As the one on there is wrong. just ported my young sons payg number to sim only and because i never received the confirmation email, i decided to check it was right and it wasn't.

  • slimphaith Duyile Ore'Oluwa (@slimphaith) reported

    @O2 You guys are frustrating me with your service!!! I filled "keep my number" request form yesterday *for the second time* while on the call with your center. Got a mail today to contact you on webchat, but no one's available! What more do you want?? I need access to my sim ASAP!!!

  • GeorginaDepree Georgina Depree (@GeorginaDepree) reported

    @O2 Because I’ve been charged for a phone that I never ordered! That’s why and your customer services is disgusting I do have a call this afternoon so we will see if it finally gets resolved

  • P2EKY David Peek (@P2EKY) reported

    @O2 Yes checked junk. We have email from the order process but nothing about the number transfer. Yes both sims have service

  • TonySwagger_ Antonino (@TonySwagger_) reported

    @O2 I have just tried to use the voucher for the treat a mate drink after 5pm and the app did not give me a qr code and the lady at the caffe nero didn’t not allowed me to get the drinks and I just payed. The lady didn’t even know about the offer.

  • MrPeachUK 🌻🇺🇦MrPeachUK 🇺🇦🌻 (@MrPeachUK) reported

    Hi @O2 my partner & I are both on your network & have had no coverage whatsoever at home since around the 16th/17th due to a RTI damaging equipment (says a mast close to us isn't working) can we get an update on when this is due to be repaired please? I WFH and need signal.

  • MarzipanCamels Marzipan Camels (@MarzipanCamels) reported

    @davesargent @Digsweezy07928 @O2 Sky and Giff Gaff both use the o2 network. So if you like the reception but not o2's customer service. Either of these will do. Giff Gaff offers monthly rolling contract too if you are using a sim free handset.

  • JamesD_1807 James D (@JamesD_1807) reported

    Making the switch to @EE , picked up a decent SIM only deal for my S21 Ultra. For 3 months I have been asking @O2 to fix a problem with losing voicemail since upgrading, no promised call backs. Tried @EE PAYG to check service, speeds are amazing and no need for Wi-Fi calling!