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O2

O2 Outage Report in Wombourne, Staffordshire, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Wombourne, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wombourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at O2

O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Wombourne, England

The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Stourbridge, Wolverhampton, West Bromwich, Oldbury, and Dudley.

CityProblem TypeReport Time
Birmingham Internet 4 days ago
Birmingham Internet 10 days ago
Birmingham Internet 11 days ago
Birmingham Internet 11 days ago
Birmingham Phone 15 days ago
Birmingham Internet 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wombourne, England

Latest outage, problems and issue reports in Wombourne and nearby locations:

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...

  • ChrisSammons_
    Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

  • Brumdad30
    Rudi Feix (@Brumdad30) reported from Birmingham, England

    @O2 will someone please help me!!! Bloody useless o2

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

  • conorcole
    Conor (@conorcole) reported from Birmingham, England

    @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

  • areeyoushaw
    Harris (@areeyoushaw) reported from Dudley, England

    Signals dog **** today lads, lasses, (other) @O2

  • kazpeza
    karen (@kazpeza) reported from Wednesfield, England

    @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

  • steve8454
    steve beard (@steve8454) reported from Birmingham, England

    @O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

  • steve8454
    steve beard (@steve8454) reported from Birmingham, England

    @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

  • devilwoman1975
    Alison Hadley 🛵 (@devilwoman1975) reported from Walsall Wood, England

    @O2 losing signal on walsall area

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

  • crazysamsam
    Samantha Thompson (@crazysamsam) reported from Walsall Wood, England

    Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

  • steve8454
    steve beard (@steve8454) reported from Birmingham, England

    @O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73

  • ChrisSammons_
    Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

  • ellrbrown
    Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bykerh
    Henrietta Evans (@bykerh) reported

    @O2 @O2 I have had the most appalling service from your alleged cust serv! Your CS is argumentative and very unfriendly. I have been waiting for a refund for a service I cancelled but am told I won't get two of those months back. Approx 6mnths this has been ongoing -:4984077

  • GalliShep
    Bearfaced biscuit burglar♿ (@GalliShep) reported

    @fatedfox @O2 Getting brash now saying they're part of telecoms companies but I guess they've played so long with pretending to be Microsoft! I'll never get why they're not traced and raided.

  • Cont_y_Llan
    Mатт Томпсон 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 #FBIW (@Cont_y_Llan) reported

    @O2 Really, really poor customer service tonight from O2. I’ve called five times and been disconnected four. The one in which I made contact was proven to be spinning yarns. Not good.

  • RichardMichie
    RichardMichie (@RichardMichie) reported

    Because I’ve been working from home I’m not even denting my 30gig mobile data plan. Have you checked yours? @o2 must have been making money hand over fist while everyone uses home WIFI. Just dropped mine right down saving £6 a month @MartinSLewis

  • TracyTMStroud
    Tracy Stroud (@TracyTMStroud) reported

    @O2 I’m having problems with contacting o2 can someone please contact me before I cancel my contract with you

  • misha_patel_89
    Misha (@misha_patel_89) reported

    @O2 Hi o2, sorry, the guide hasn’t helped... it’s becoming a hinderance as my mum is unable to receive calls and when making calls the voice quality is terrible.

  • AyUpMaDuck
    H #FBPE 🌹#GTTO (@AyUpMaDuck) reported

    @O2 hi can someone DM me please, you’ve sent me an email to ring you only it seems to be the PAYG top up line! Need help ASAP!

  • merennaw
    Merenna Wilson (@merennaw) reported

    @O2 hi, I’ve recently joined O2 with my PAC from a previous provider, so I could keep the same phone number. With my O2 SIM, the number my phone is calling from is not my previous number. Please can you help? I can’t get through on the phone

  • eLoadsilloader
    Neil Loader (@eLoadsilloader) reported

    @O2 how the hell do I get to talk to somebody???? Absolutely poor customer service!!!

  • NicVig
    Nicky Vignoli (@NicVig) reported

    When you start off wanting to call @O2 to get old phone unlocked, then decide to leave during the call because of how bad the automated phone system is, then when your call gets answered they immediately hang up. Trying to talk to @O2 is like banging your head against a wall. 🤬