O2 Outage Report in Halesowen, Dudley, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Halesowen, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halesowen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (49%)
-
Internet (31%)
-
Total Blackout (13%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Halesowen, Dudley, England
The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Kidderminster, Tipton, Walsall and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Phone | |
| Birmingham |
Phone | |
| Kidderminster |
Total Blackout | |
| Tipton |
Phone | |
| Birmingham |
||
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Halesowen, England
Latest outage, problems and issue reports in Halesowen and nearby locations:
-
Betsy Snow
(@longhairdsgtmaj) reported
from
Wombourne, England
@CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!
-
emma saunders
(@emmajsaunders) reported
from
Solihull, England
@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
-
Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..
-
Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
-
Anne Baines 💙💙💙💙💙💙
(@AnneBaines1) reported
from
Hagley, England
@acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself
-
Iyaaz Matadar
(@IyaazMatadar) reported
from
Redditch, England
Anyone on @O2 having problems sending @WhatsApp messages?
-
Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
-
Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
-
Lysander 🦆
(@Lysander_16) reported
from
Wednesfield, England
Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
-
Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️🌈🌹🌊
(@Martbushii) reported
from
Dudley, England
@O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet
-
Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..
-
Evan Davis
(@EvanD) reported
from
Solihull, England
@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
-
Dave Bennett
(@DaveBennett79) reported
from
Redditch, England
@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
-
Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
-
Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone
-
Adam Waterhouse
(@adam0604) reported
from
Halesowen, England
Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!
-
Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
-
John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
-
Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡
-
Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Ross Kewley
(@RossKewley8) reported
@O2 I did I sim swap yesterday about 2 in the afternoon and my phone still hasn’t come back on, customer services just puts the phone down any chance you can help
-
Effie
(@effieeeallmond) reported
@O2 hello, I placed an order for a sim only contract on Friday 15th of January and I still have not received it. Please can you help.
-
Dave Start
(@Dave_Start) reported
@O2 customer service is shocking, first o2 add a spend cap for no apparent reason, tried myo2 not available rang 202 pressed the monopoly of buttons to get through to talk to them about my account then it just says fraud press 1 and goodbye, whats going on?
-
Claire Bloomfield
(@Clairebloomers) reported
@O2 help! We’re trying to call & speak to a member of the team but no matter which options we press it keeps hanging up. How do we speak to a human? 😢
-
colin
(@bones1910) reported
@O2 Hi 02, now 13 days my fathers phone hasn’t been working,26 reboots and sim swaps and support still hasn’t fixed it, their latest advice, swap the sim again.I don’t want any action on this tweet,I just want it recorded that the support I have got has been worse than useless
-
electro sound discos
(@electrosound007) reported
@O2 why is it I can get a signal in the Mersey tunnel but struggle to get a signal in my own house?.....I had a perfect, uninterrupted call going through the tunnel but when im at home i either have to call people on WhatsApp or Facebook messenger?
-
Andrew Norgett
(@AndrewNorgett) reported
@O2 has to have one of the most annoying customer service chatbots I have ever experienced. All I wanted to do was pay the remaining Device Plan balance, but I now want to leave O2 after more than 20 years, as their website and automated customer service has peeved me off!!
-
Eddie Garcia
(@eddiesgeorge) reported
@O2 Worst company in any field let alone communications, took a phone contract out 2 months ago and cancelled same day, still getting bill for it, threatening emails and letters. Worst service ever, DO NOT USE.
-
Paul Downie
(@Cuddy2977) reported
@O2 I’m getting a new phone, next month. How do I set it up … ? With no signal in the area
-
Ian Grody
(@pickled_tinker) reported
Is @O2 actually blocking VPN connections? It seems the only UDP I can send from an O2 link, is DNS, but never actually makes it to that DNS, O2 seem to transparently intercept and forward to theirs. Dodgy AF.