O2

O2 Outage Report in Halesowen, Dudley, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Halesowen, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halesowen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Halesowen, Dudley, England 03/05/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Halesowen, Dudley, England

The most recent O2 outage reports came from the following cities: Wolverhampton, West Bromwich, Walsall, Birmingham, Oldbury, Dudley, Sheldon, Kidderminster and Tipton.

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City Problem Type Report Time
United KingdomWolverhampton Internet
United KingdomWest Bromwich Phone
United KingdomWalsall Phone
United KingdomBirmingham E-mail
United KingdomOldbury Phone
United KingdomDudley Phone

Community Discussion

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O2 Issues Reports Near Halesowen, England

Latest outage, problems and issue reports in Halesowen and nearby locations:

  • _Rachele_ Rachele 🍷 (@_Rachele_) reported from Redditch, England

    @O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍

  • A_J_92 Ash❗️ (@A_J_92) reported from Birmingham, England

    The only reason I would be an @O2 customer

  • gav_wallace1 Gavin Wallace (@gav_wallace1) reported from Wednesfield, England

    2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest

  • A_J_92 Ash❗️ (@A_J_92) reported from Birmingham, England

    @jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!

  • GriffPlays Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England

    @O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸

  • GriffPlays Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England

    @O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.

  • TheCarlFord Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken

  • Massontweet Iain L Masson - Musician (@Massontweet) reported from Birmingham, England

    @natashas_notes @O2 @cafenero @O2Priority It’s not possible in Birmingham to get one after 3pm on Tue or Wed any more. Until last month we always got one every Wednesday at tea time if we wanted (sold out Tuesdays) but now they sell out on both days by 3pm. There’s no reason to be with @O2 now - no phone signal /coffee.

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

  • TeeKhan84 Tariq Khan (@TeeKhan84) reported from Birmingham, England

    Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.

  • Y2JONAKERFELDT Jonathan Deavs (@Y2JONAKERFELDT) reported from Redditch, England

    @O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.

  • PaulasJewellery Paula (@PaulasJewellery) reported from Dudley, England

    @O2 is there a issue with the service this afternoon cuz I can't add a bolt on.

  • iamRicardoW RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England

    @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

  • msetchell Matt (@msetchell) reported from Redditch, England

    Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!

  • MrRichAnderson Richard Anderson (@MrRichAnderson) reported from Kidderminster, England

    @O2 Terrible customer service, AGAIN. Promised a call on Monday morning. Came whilst I was out of reception (No surprise there!) Voicemail left saying you would try again. Nothing all week. Another reason not to actually upgrade and to leave O2.

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @three public shamed @o2 for being down. Pot Kettle..

  • harryharrad HH (@harryharrad) reported from Birmingham, England

    @SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    @O2 your customer service has gone extremely S**T

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JGPictures1 Josh Gillespie (@JGPictures1) reported

    Service with @O2 Basildon store are rude and disrespectful fix it up @O2

  • the53rdState Juan Mas Cerveza (@the53rdState) reported

    @adamvoge @Faaabianskiii You say that! You just wait until they try and cancel @O2 phone contract.. they will pay for 8 months and still not get cancelled after 30 phone calls #irony

  • redibled Red.i.Bled (@redibled) reported

    @O2 has O2 coverage literally dropped in the last 12 months ? Barely get signal in a cosmopolitan area, web browsing is like using dial up if it ever works, this has been going on for too long, used to be brilliant but it’s awful.

  • londondines london (@londondines) reported

    @lemoche_kr @O2 Be careful - @O2 eSIms are NOT working. I can’t use my new phone because of this but they don’t tell you. They can’t transfer esim over to a new phone and then you get stuck so you can’t even activate a physical sim. Shocking customer service better to change companies

  • VicDaBMX M for Marek (@VicDaBMX) reported

    @O2 Provide stable and consistent broadband connection, backed by customer service that delivers on its promise - oh, and maybe somebody that you can understand when talking to them... Unlike @virginmedia

  • londondines london (@londondines) reported

    @Gogger16 @O2 I don’t think they do? They still haven’t replied to my DM so I’m forced to call them again today. I did and they couldn’t help again. I was told that a colleague would call me back in the morning but still no call?

  • Neens233 Neens (@Neens233) reported

    @O2 is your app down? Been trying to cancel my account all day but it’s just saying it can’t load at this time….send help

  • BostanAbid abid bostan (@BostanAbid) reported

    @O2 I’ve rang three times to resolve this.. waited endlessly on hold, a simple procedure has led to me having a poor lads mobile number. Somebody has mine also. #poorcustomerservice #02

  • londondines london (@londondines) reported

    @sphesx @O2 It’s unnacceptable that @O2 reply instantly publicly to make it look like they care but then they don’t reply to the DM so yet again we wait for help that won’t come. Customer service here has gone down hill so much. I am totally shocked and appalled

  • londondines london (@londondines) reported

    @O2 I am busy too and need to use my phone - which I can’t, despite paying you every month, because no one wants to help me, and this has been on going for 2 weeks. How is this acceptable?