O2

O2 Outage Report in Halesowen, Dudley, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Halesowen, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halesowen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Halesowen, Dudley, England 01/28/2026 13:45

January 28: Problems at O2

O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Halesowen, Dudley, England

The most recent O2 outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, Kidderminster, Tipton, Walsall and Dudley.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomBirmingham Wi-fi
United KingdomWolverhampton Phone
United KingdomOldbury Phone
United KingdomBirmingham Phone
United KingdomKidderminster Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Halesowen, England

Latest outage, problems and issue reports in Halesowen and nearby locations:

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...

  • auspices richard (@auspices) reported from Birmingham, England

    anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage

  • charlll18x Charlotte (@charlll18x) reported from Dudley, England

    Dunno what’s worse your “priority” or signal @O2

  • John10649040 John (@John10649040) reported from Birmingham, England

    @O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 I assume free coffee is cheaper than investing in network capacity.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 working like clockwork? It goes faulty every week. "O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.

  • KittykatClaire Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported from Willenhall, England

    That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • KittykatClaire Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported from Willenhall, England

    I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

  • PeteVillan1981 Carpy Villan™️ (@PeteVillan1981) reported from Wednesfield, England

    @gazswain @O2 O2 🤝 Virgin - dog **** mobile networks

  • Cheadle Hooty McOwlface (@Cheadle) reported from Birmingham, England

    @whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves

  • DeanMSimons Dean but festive (@DeanMSimons) reported from Birmingham, England

    hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?

  • John10649040 John (@John10649040) reported from Birmingham, England

    @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Bexjw_ Rebecca Williamson (@Bexjw_) reported

    No emergency alert for me or my partner and we’re both on @O2. Alerts turned on and the pre-warning text received a few days ago.

  • AllieRenison Allie Renison (@AllieRenison) reported

    @RhonddaBryant @O2 had huge issues with it yesterday myself

  • TheRealDG89 DJG (@TheRealDG89) reported

    Anyone else on @O2 not get the emergency alert? I got the last one 😵‍💫

  • DamonCochrane1 Damon Cochrane (@DamonCochrane1) reported

    @O2 I didn’t get the UK Emergency Alert test on my Samsung phone.

  • Nito_Onna_Helen Helen May (@Nito_Onna_Helen) reported

    @O2 Can you please contact me asap about my elderly father’s account? He’s very upset as his bills increase monthly. The webchat is very unhelpful. I want to speak to somebody on a call to rectify the situation. This is no way to treat a vulnerable customer demographic.

  • yferrier yferrier (@yferrier) reported

    @O2 so once again I didn’t get the emergency alarm on my Google phone , the same phone beside mine did. It’s the same with 5G, I never get more than H+ my husbands phone in the same place gets 5G.

  • becky_rose88 Becky (@becky_rose88) reported

    @kirkmanchris @EE @O2 My husband uses Lebara (they run on Vodafone) & he had a signal yesterday whereas I, on O2, didn’t

  • kevinstaz ❎🏴󠁧󠁢󠁳󠁣󠁴󠁿gamerDAD🏴󠁧󠁢󠁳󠁣󠁴󠁿✖ (@kevinstaz) reported

    @O2 what's happening in my area?? There was maintenance work being done that was completed on Thursday but 5g/4g doesn't work and there's 1 bar of network, l know other networks aren't working too.

  • CYBERPUNKLUCE 𝙇𝙪𝙘𝙮 🦊 (@CYBERPUNKLUCE) reported

    Avoid @O2 & @virginmedia Full of Abusive Discriminating managers who have no thought or care for anyone but themselves absolutely ridiculous both companies still exist should be shut down We endorse Discrimination against Disabled people in 2025 they should be called

  • johnnycantor_ Johnny Cantor 🎙 (@johnnycantor_) reported

    @virginmedia @O2 rise onto the podium alongside @British_Airways & BBC Iplayer as the worst Customer UX. yes you bought them out/merged but as soon as i can leave i will.