O2 outages and service status in Halesowen, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Halesowen, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Apr 21, 11:17 AM GMT+1.
- Internet (50%)
- Phone (33%)
- Total Blackout (17%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Halesowen, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halesowen, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at O2
O2 is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Halesowen, England
The most recent O2 outage reports came from the following cities: Stourbridge, Oldbury, Birmingham, Bromsgrove, Walsall, Wolverhampton, and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Stourbridge
|
Total Blackout | 2 days ago |
|
Oldbury
|
Internet | 15 days ago |
|
Oldbury
|
Internet | 18 days ago |
|
Birmingham
|
Phone | 20 days ago |
|
Birmingham
|
Internet | 24 days ago |
|
Bromsgrove
|
Phone | 27 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Halesowen, England
Latest outage, problems and issue reports in Halesowen and nearby locations:
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Charlotte (@charlll18x) reported from Dudley, EnglandDon’t know what I’m paying for as it is can’t name a place I actually get signal, now a massive price increase. Can’t wait to leave @O2
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.
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Conor (@conorcole) reported from Birmingham, England@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
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Carpy Villan™️ (@PeteVillan1981) reported from Wolverhampton, EnglandHow poor is the coverage from @virgin mobile? Since the merger with @O2 the mobile coverage is appalling. Massive price increase on all plans/ packages yet the network service is worse than ever
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Sajid Shaikh (@shaikhycwu) reported from Birmingham, England@O2 Why are customers so unreliable in what they tell to resolve your issue. That was cause by o2 customer services yet customer suffer and pay the bill
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Crystalcraft Andy (@Crystalcraftand) reported from Dudley, England@O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan. I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)
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han (@Hannahbreenx) reported from Bromsgrove, England@O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 I assume free coffee is cheaper than investing in network capacity.
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Adam Waterhouse (@adam0604) reported from Halesowen, EnglandYo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!
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Amy Bradwell (@amy_bradwell) reported from Birmingham, England@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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ChrisJSharratt_ (@ChrisJSharratt_) reported from Birmingham, England@O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!
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Lysander 🦆 (@Lysander_16) reported from Wednesfield, EnglandHey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
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emma saunders (@emmajsaunders) reported from Solihull, England@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
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Roger Leitch (@notdodgy) reported from Solihull, England@o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
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Rachele 🍷 (@_Rachele_) reported from Redditch, England@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
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Steve Jones (@StevoJones1984) reported from West Bromwich, EnglandI seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.
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Roger Leitch (@notdodgy) reported from Solihull, England@o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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MR NICE (@countycasual77) reported@O2 The entire area is down
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Hannah Kennedy-Bardell 🏴🏳️🌈🏳️⚧️ (@HannahKBardell) reported@O2 been sitting in one of your stores for nearly an hour now, trying to make an insurance claim, the in shop service is excellent but your systems are totally useless, online claim doesn’t work passed to 4 different people on the phone and even your staff here are frustrated
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Simon Baldwin (@spcb) reported35 minutes and still waiting for @O2 business to pick up. Service? 🤪
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IntentionalMandyy! (@AkuaMandy_) reported@ALittleLaw @O2 They are also sending me insane. I've collectively spent over 6hours on the phone to them! And not a solution in sight! I've cancelled my direct debit. Not a penny from me until it's sorted!
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Mr. Miyagi 🌴 (@GrumpyBiker1969) reported@O2 where do I find satellite service on My o2 please
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Ronnie (@ronak_malde) reported@O2 I am writing to urgently seek clarification regarding a refund that was due to be credited to my bank account. The refund was initiated on May 9, 2026, and I was informed that the funds would arrive within 3-5 business days. As of today, the money has still not been returned to my account. My experience with your customer service channels thus far has been incredibly frustrating. The primary reason I chose to migrate to another carrier was due to poor service, and this current delay only confirms that I made the right decision. Given the lack of flexibility and the difficulties I have faced, I can no longer recommend your services to others. If you feel that you have it in your heart to give me back my refund, please reach out. If not, have a meal at Wagamamas on me!
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DavidDunninguk (@daviddunninguk) reported@O2 really poor service in YO1 again. Been better all year but now it’s useless.
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**** Gegege (@Gegege3975W) reported@O2 hello i have wificalling problems where can i talk to online assistant
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Roxanne (@Roxannedkgg) reported@O2 Yeah they can’t either and the venue don’t answer their accessibility lines or emails at all which is what is needed and stated in their accessibility info to actually have the chance to get tickets. Awful, but thanks anyway
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Fiona Hughes (@jambosgirl) reported@O2 live chat is terrible!