O2 Outage Report in Halesowen, Dudley, England

Problems in the last 24 hours in Halesowen, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halesowen, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (31%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Halesowen, England

The most recent O2 outage reports came from the following cities: Bromsgrove, Birmingham, Walsall, Stourbridge, Wolverhampton, West Bromwich, Oldbury, Dudley, and Sheldon.

City	Problem Type	Report Time
Bromsgrove	Phone	3 days ago
Birmingham	Internet	6 days ago
Birmingham	Internet	7 days ago
Birmingham	Internet	7 days ago
Birmingham	Phone	11 days ago
Birmingham	Internet	16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Halesowen, England

Latest outage, problems and issue reports in Halesowen and nearby locations:

• 
  Lysander 🦆 (@Lysander_16) reported 3 minutes ago from Wednesfield, England

  Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?

• 
  Adam (@Caina07Adam) reported 4 minutes ago from Wychbold, England

  @O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????

• 
  ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported 4 minutes ago from Birmingham, England

  @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

• 
  Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️‍🌈🌹🌊 (@Martbushii) reported 12 minutes ago from Dudley, England

  @O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet

• 
  Teg Singh (@MrTegSingh) reported 14 minutes ago from Wolverhampton, England

  @wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡

• 
  Gish Abeyratne (@GoGishiGoGo) reported 15 minutes ago from Birmingham, England

  @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

• 
  Anne Baines 💙💙💙💙💙💙 (@AnneBaines1) reported 16 minutes ago from Hagley, England

  @acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself

• 
  Andy Hollinson (@AndyH_Official) reported 19 minutes ago from Redditch, England

  @O2 It’s ok now thank you. It was down for about 25 mins across a number of phones

• 
  Matthew Sparks (@matthew_74) reported 19 minutes ago from West Bromwich, England

  Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

• 
  John McKeon (@goingabitgrey) reported 21 minutes ago from Birmingham, England

  @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

• 
  Teg Singh (@MrTegSingh) reported 21 minutes ago from Wolverhampton, England

  @O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone

• 
  Ketan Surti (@DirtySurti) reported 27 minutes ago from Dickens Heath, England

  @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

• 
  Rachele (@_Rachele_) reported 30 minutes ago from Birmingham, England

  Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

• 
  Adam (@Caina07Adam) reported 42 minutes ago from Wychbold, England

  @O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?

• 
  Gish Abeyratne (@GoGishiGoGo) reported 44 minutes ago from Birmingham, England

  @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

• 
  Nas Mahmud (@M5Mahmud) reported 46 minutes ago from Birmingham, England

  @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

• 
  Iyaaz Matadar (@IyaazMatadar) reported 50 minutes ago from Redditch, England

  Anyone on @O2 having problems sending @WhatsApp messages?

• 
  Evan Davis (@EvanD) reported 55 minutes ago from Solihull, England

  @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

• 
  Adam Waterhouse (@adam0604) reported 58 minutes ago from Halesowen, England

  Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

• 
  Matthew Sparks (@matthew_74) reported 58 minutes ago from West Bromwich, England

  @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam J Bond (@SamJBond) reported 5 minutes ago

  @O2 Called to upgrade my tariff, and it took one of your sales agents 5 minutes to convince me to leave o2 after 14 years. Never had customer service this bad before

• 
  jenna (@Jennabns) reported 13 minutes ago

  @o2 nah what are you playing at????? This service is absolute PANTS

• 
  Yeti (@yetiayrshore) reported 14 minutes ago

  @O2 Within the Alton Towers resort. There’s thousands upon thousands of people and inadequate bandwidth. They want everyone to use the app for maps and queue times but nobody’s data is working, despite showing signal. EE was at least functional.

• 
  Marissa Crowley (@Marissax88) reported 19 minutes ago

  @O2 I need help! I can’t get through on the phone and can’t do what I want on the app

• 
  Anthony Lee (@Ant_lee) reported 23 minutes ago

  @O2 Hey I've just moved to your network and submitted my PAC code and number from my old contract. Today is the first day I've switched my phone on with the new sim card, is the switch automatic or do I need to do anything else?

• 
  Laura Collins (@HarkerMiss) reported 24 minutes ago

  @O2 why did I have better signal in Gran Canaria than Blackpool LOL

• 
  Michael Bratley (@MichaelBratley) reported 25 minutes ago from Lincoln District, England

  @O2 Ahh that would explain it, you’ve taken a mast down. It says you are boosting other masts, but do you know when this will be complete?

• 
  Tyler Chapman (@TheTyChapman) reported 25 minutes ago

  @O2 020 8133 8597 and no they didnt ask any of that, just confirm what my numbet ended in (which they obviously knew) said i didnt need to give over anything personal just kept saying i should receive two security texts, i never got any

• 
  Lara Millar (@lara_millar) reported 26 minutes ago

  @O2 @canopyandstars When are you guys fixing the issue in Trowbridge. It’s been like Thai since Friday and I’m using o2 for WiFi. Now I’m screwed.

• 
  katesowa (@katesowa2) reported 27 minutes ago

  @O2 I am trying to start a chat on the app and it never works. I also cannot find an easy way to call you to change my bill payment date online! I’m calling from a none o2 number. Can someone please help as it isn’t very straight forward to get in touch with you.