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O2 outages and service status in Halesowen, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Halesowen, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Apr 24, 3:15 PM GMT+1.
  • 50% Internet (50%)
  • 33% Total Blackout (33%)
  • 17% Phone (17%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Halesowen, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halesowen, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 27: Problems at O2

O2 is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Halesowen, England

The most recent O2 outage reports came from the following cities: Birmingham, Stourbridge, Oldbury, Bromsgrove, Walsall, Wolverhampton, and West Bromwich.

CityProblem TypeReport Time
Birmingham Total Blackout 3 days ago
Stourbridge Total Blackout 6 days ago
Oldbury Internet 19 days ago
Oldbury Internet 22 days ago
Birmingham Phone 24 days ago
Birmingham Internet 28 days ago

Nearby cities with recent reports

Birmingham

1 recent signals

3 days ago
Stourbridge

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Halesowen, England

Latest outage, problems and issue reports in Halesowen and nearby locations:

  • areeyoushaw
    Harris (@areeyoushaw) reported from Dudley, England

    Signals dog **** today lads, lasses, (other) @O2

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

  • ReissOmari
    Gordé (@ReissOmari) reported from Birmingham, England

    @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

  • msetchell
    Matt (@msetchell) reported from Redditch, England

    Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!

  • PeteVillan1981
    Carpy Villan™️ (@PeteVillan1981) reported from Wolverhampton, England

    @villa4ever29 @Virgin @O2 Awful mobile coverage for the last 12 months. Shame I’m tied in to my contract for another 6 months. It’s been particularly bad the last couple of weeks. No 4G available and switching between 3G & EDGE regularly. Appalling

  • DirtySurti
    Ketan Surti (@DirtySurti) reported from Dickens Heath, England

    @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

  • DaveBennett79
    Dave Bennett (@DaveBennett79) reported from Redditch, England

    @O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!

  • Caina07Adam
    Adam (@Caina07Adam) reported from Wychbold, England

    @O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?

  • gav_wallace1
    Gavin Wallace (@gav_wallace1) reported from Wednesfield, England

    2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest

  • MrTegSingh
    Teg Singh (@MrTegSingh) reported from Wolverhampton, England

    @wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡

  • AnneBaines1
    Anne Baines 💙💙💙💙💙💙 (@AnneBaines1) reported from Hagley, England

    @acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.

  • auspices
    richard (@auspices) reported from Birmingham, England

    anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

  • UKHarvick_Fan
    Jackie (@UKHarvick_Fan) reported from Birmingham, England

    @O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!

  • amy_bradwell
    Amy Bradwell (@amy_bradwell) reported from Birmingham, England

    @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

  • Georgekafetzis
    George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    @O2 your customer service has gone extremely S**T

  • Caina07Adam
    Adam (@Caina07Adam) reported from Wychbold, England

    @O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????

  • IyaazMatadar
    Iyaaz Matadar (@IyaazMatadar) reported from Redditch, England

    Anyone on @O2 having problems sending @WhatsApp messages?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonTa44447286
    alaw mot (@SimonTa44447286) reported

    @O2 as i cant get through on phone .i have raised a complaint as i was told by your selfs in march i no longer have an active device plan .but today i recieved a miss payment letter on my device plan great outstanding work again

  • Alexscott066
    Alex scott (@Alexscott066) reported

    @O2 hi. Currently in Spain from UK. My phone gas connected with dara no problems but my tablet is connecting for emergency calls only and no data. Settings on both devices ard identical. Can you help?

  • aknmzrk
    Akin Mizrak (@aknmzrk) reported

    @O2 Then could you please help me with requesting a back‑end change to re‑associate the My O2 profile with my number instead please? Best regards,Akin.

  • ALittleLaw
    Michelle Edwards (@ALittleLaw) reported

    1.@O2 Since 2022, I have repeatedly raised complaints about ongoing signal outages, yet nothing has been resolved. On 16 April 2026, I spoke with a male operative in your overseas call centre. He acknowledged the long‑running issue and agreed to apply one month’s credit to...

  • MelJade2005
    Melissa (@MelJade2005) reported

    @O2 absolutely fuming with the service received trying to O2 switch on day of telling me then been told no incorrect date I have proof it’s today and told no it’s a different date

  • marciabigg
    Marcia Bigg (@marciabigg) reported

    @O2 This isn't the network can get busy at times. This is you can't make a phone call to another person in Bolsover Town centre or use data at all. This has been the case for 2 years and all we get told is there's a fault, then 2 months later get told it's been fixed, when it hasn't.

  • angry_corner
    Mr Angry (@angry_corner) reported

    @O2 Always seems to be an issue accessing my account, using either of your apps..... you really just need to simplify this!!! I remember when customer perception was a huge focus at O2, but they don't seem to care any more!!!

  • AkuaMandy_
    IntentionalMandyy! (@AkuaMandy_) reported

    @ALittleLaw @O2 They are also sending me insane. I've collectively spent over 6hours on the phone to them! And not a solution in sight! I've cancelled my direct debit. Not a penny from me until it's sorted!

  • leedee2588
    liam de-maine (@leedee2588) reported

    @andrejpwalker @O2 Honestly andre the merge with virgin was the downfall of O2 I have had so many bloody problems with them

  • burnt__toast_
    Adam 'Toast' Taylor (@burnt__toast_) reported

    @O2 I haven’t changed the sim, I was told that wouldn’t need to and one wasn’t going to be sent out. I’ve had intermittent signal for calls and no 4G or 5G at all since then!