O2 outages and service status in Halesowen, England
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- O2 generated 0 outage signals in the last 24 hours around Halesowen, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (40%)
- Total Blackout (40%)
- Phone (20%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Halesowen, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halesowen, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Halesowen, England
The most recent O2 outage reports came from the following cities: Birmingham, Stourbridge, Oldbury, Bromsgrove, Walsall, and Wolverhampton.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 7 days ago |
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Total Blackout | 10 days ago |
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Internet | 23 days ago |
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Internet | 26 days ago |
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Phone | 28 days ago |
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Internet | 1 month ago |
Community Discussion
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O2 Issues Reports Near Halesowen, England
Latest outage, problems and issue reports in Halesowen and nearby locations:
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Tariq Khan (@TeeKhan84) reported from Birmingham, EnglandAbsolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
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Dave Bennett (@DaveBennett79) reported from Redditch, England@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
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Claire B🐈⬛🐈⬛ (@KittykatClaire) reported from Willenhall, EnglandI'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell
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steve beard (@steve8454) reported from Birmingham, England@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
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Evan Davis (@EvanD) reported from Solihull, England@O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.
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Richard Anderson (@MrRichAnderson) reported from Kidderminster, England@O2 Terrible customer service, AGAIN. Promised a call on Monday morning. Came whilst I was out of reception (No surprise there!) Voicemail left saying you would try again. Nothing all week. Another reason not to actually upgrade and to leave O2.
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Conor (@conorcole) reported from Birmingham, England@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
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Jackie (@UKHarvick_Fan) reported from Birmingham, England@O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!
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steve beard (@steve8454) reported from Birmingham, England@O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!
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Gordé 🥚 (@ReissOmari) reported from Birmingham, EnglandI’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??
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Jonathan Deavs (@Y2JONAKERFELDT) reported from Redditch, England@O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.
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Mike Klymko (@MikeKlymko) reported from Dudley, England@O2 yet again unable to charge my car because the signal from isn’t good enough.
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Sajid Shaikh (@shaikhycwu) reported from Birmingham, England@O2 Why are customers so unreliable in what they tell to resolve your issue. That was cause by o2 customer services yet customer suffer and pay the bill
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Dani Grim (@RefinedSavage) reported from Dudley, EnglandSeems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.
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PongoVilla (@PongoVilla) reported from Birmingham, EnglandWhy has #o2 gone crap since they merged with #Virgin time to move @o2
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Tracey_Devina (@Tracey_Devina) reported from West Bromwich, England@O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, EnglandI would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73
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Hooty McOwlface (@Cheadle) reported from Birmingham, England@whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves
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Dean but festive (@DeanMSimons) reported from Birmingham, Englandhey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?
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Harris (@areeyoushaw) reported from Dudley, EnglandSignals dog **** today lads, lasses, (other) @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Dawson (@kazza7891) reported@O2 please can someone resolve my complaint. No one takes responsibility or ownership. Just interested in closing the complaint. Pls listen and understand how frustrating & upsetting it is to be told different things each time you call and over 15 hours so far! Very upset
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Viridis (@Lord_Viridis) reported@Ofcom @O2 I myself warned them about web issues on myO2 4 months ago, now the app has followed suit and is unusable. All linked to people with multiple accounts. The authentication service is riddled with errors and will loop people into a server configuration error.
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Cal (@Calh48) reported@mhewson_MCH @O2 Especially as the service is absolutely shocking. Go into a city centre and can’t connect to anything. Ifnindidntnhave WiFi at home I’d never get anything - 4 calls this morning from people not one came through but got a text to say I’d missed the call…….
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Viridis (@Lord_Viridis) reported@O2 @IanLewis299 More DMs about myo2 being broken
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Billy Hawes (@Billyhawes) reportedI don’t normally post but is there anything more frustrating than phone signal…. @EE @O2 2026 and in the southwest of England for 250 miles travelling up north. Not one stable phone call. #shambles
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🇬🇧 Andy🇬🇧 (@4peterborough) reported@O2 What a waste of time that was with Mark if that's your complaint department he needs to be retrained giving misleading information.
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Dave Pakeman (@davepakey71) reported@paultownsend81 @O2 Wow you actually get 5g I’m still on 3g if ok lucky or may E or G or most times no signal but according got @O2 there isn’t a problem in my area
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Tsering Passang (@tsamtruk) reported@O2 doesn’t take customer complaints seriously. Reported potential data breach and fraudulent case multiple times. If there is no meaningful resolution in the next five days I have to formally report it to the @Ofcom.
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Darren Coomer (@coomerdarren) reported@O2 Very disgusted with O2 my issue still not resolved looks like I'll have to find a better provider
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liam de-maine (@leedee2588) reported@andrejpwalker @O2 Honestly andre the merge with virgin was the downfall of O2 I have had so many bloody problems with them