O2

O2 Outage Report in Halesowen, Dudley, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Halesowen, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halesowen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Halesowen, Dudley, England 03/09/2026 18:05

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Halesowen, Dudley, England

The most recent O2 outage reports came from the following cities: Stourbridge, Birmingham, Wolverhampton, West Bromwich, Walsall, Oldbury, Dudley, Sheldon, Kidderminster and Tipton.

Loading map, please wait...
City Problem Type Report Time
United KingdomStourbridge Internet
United KingdomBirmingham Internet
United KingdomWolverhampton Internet
United KingdomWest Bromwich Phone
United KingdomWalsall Phone
United KingdomBirmingham E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Halesowen, England

Latest outage, problems and issue reports in Halesowen and nearby locations:

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

  • ChrisSammons_ Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

  • PhilTonks2 Phil Tonks (@PhilTonks2) reported from Dudley, England

    @O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

  • ChrisSammons_ Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73

  • Brumdad30 Rudi Feix (@Brumdad30) reported from Birmingham, England

    @O2 will someone please help me!!! Bloody useless o2

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

  • kazpeza karen (@kazpeza) reported from Wednesfield, England

    @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!

  • Wolvostu Stu Parry (@Wolvostu) reported from Dudley, England

    Is 02 down in the DY6 area @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RoftieV Richard Veroft (@RoftieV) reported

    @O2 Hi. I couldn’t activate my O2 extra in time and now it’s expired. Please help thanks

  • Brekkietweets Brekkie (@Brekkietweets) reported

    One week since I just went into @O2 to "Change my tarriff" because I needed a little bit more data per month and two failed sim swaps later they've now seemingly cut off the number I want to keep and closed my account. Disgraceful customer service. I need my number active.

  • kwplantastic Kate Watson (@kwplantastic) reported

    @O2 I still can't access my voicemail. I've done a network reset but it hasn't worked. Is this affecting any other 02 customers?

  • realamyjsmith Amy J Smith (@realamyjsmith) reported

    @O2 I eventually managed to call off someone else’s phone & have sorted it. It’s an O2 problem & there was a known issue where my sim got deactivated as I’d ordered an eSim

  • _shannonbpowers Shannon Rivers (@_shannonbpowers) reported

    @O2 it’s quite the joke that the masts have been down for days at this point, don’t you think? How can you expect anyone to receive important calls (drs, for example) or call for help if they get stranded without reception? What are you doing to solve these problems?

  • Tinfoilsexpants Robert Soles (@Tinfoilsexpants) reported

    @O2 hi, trying to pay my bill the usual way by calling 2729, but it’s not working. What’s up? How can I pay without using your app?

  • GorillaConsult1 Gorilla Consulting (@GorillaConsult1) reported

    @O2 I’ve checked you are apparently doing upgrades. But no service now and the same about a month ago. I’m still paying for the service that you’re not providing. Customer service is very poor here O2. #nothappy

  • realamyjsmith Amy J Smith (@realamyjsmith) reported

    @O2 I have no signal & my phone says I need to contact O2 if I want to use wifi calls. O2 chat is not available & I have no way of communicating with you other than Twitter! Please advise asap! The network here is fine, it’s like you’ve switched my SIM off

  • IamMrsKateG •**•IAmMrsKateG•**•© (@IamMrsKateG) reported

    Anyone experiencing Voicemail issues on mobile phones? @O2 I have voice message notifications but can't 📞 901 ... #AnyHelpWelcome

  • kwplantastic Kate Watson (@kwplantastic) reported

    @O2 Are you still too busy to help?