O2 Outage Report in Halesowen, Dudley, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Halesowen, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halesowen, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (42%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Halesowen, England
The most recent O2 outage reports came from the following cities: Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, Oldbury, Dudley, and Sheldon.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 2 days ago |
|
Bromsgrove
|
Phone | 6 days ago |
|
Birmingham
|
Internet | 9 days ago |
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Birmingham
|
Internet | 10 days ago |
|
Birmingham
|
Internet | 10 days ago |
|
Birmingham
|
Phone | 14 days ago |
Community Discussion
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O2 Issues Reports Near Halesowen, England
Latest outage, problems and issue reports in Halesowen and nearby locations:
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Gordé (@ReissOmari) reported from Birmingham, England@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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Phil Tonks (@PhilTonks2) reported from Dudley, England@O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, EnglandI would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73
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Rudi Feix (@Brumdad30) reported from Birmingham, England@O2 will someone please help me!!! Bloody useless o2
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steve beard (@steve8454) reported from Birmingham, England@O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!
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Chris Sammons (@ChrisSammons_) reported from Birmingham, England@O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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Chris Sammons (@ChrisSammons_) reported from Birmingham, England@O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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steve beard (@steve8454) reported from Birmingham, England@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
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Andrew (@Bigglesdaf) reported from Wombourne, England@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂
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karen (@kazpeza) reported from Wednesfield, England@O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining
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steve beard (@steve8454) reported from Birmingham, England@O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Scoines (@DevonScoines) reported@O2 No it doesn’t. I tried that earlier but I couldn’t see an option to cancel. Can u do it in the app?
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Paul Neenan (@PNeens) reported@O2 having trouble moving my phone number back to you. I keep getting “The request could not be completed, the following reason is the information provided for our security checks is incorrect. Please check and resubmit your request.” Can someone help here, it’s frustrating.
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Charlotte Rumsby (@CharlotteRumsby) reported@O2 hi, I ordered a new phone and it said it would be delivered in a week. I then got an email saying it was out of stock and I’ve had no update since.. can someone help please as I paid to upgrade early? Thanks
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craig leach (@bikingCarpenter) reported@O2 cancelled contract dec 12 got bill today with payment demand in 5 days. Tried speaking to staff who either told me I’d failed security or that yes contract is still active despite me cancelling. Didn’t get anywhere unfortunately as they kept putting phone down Great service😳
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gail illingworth (@applecore35) reported@O2 updates on a phone mast how long does it take to fix a phone mast 6 months I’ve been receiving updates and you’ve still not fixed it Time to change networks hd61jr
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Nicola Scoines (@DevonScoines) reported@O2 I seem to be being charged for Disney plus but I don’t know why and I don’t want to be. Can’t seem to find a way to take it off my account either. Please help.
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ت (@Tahiiyah) reported@o2 pls fix your 4g in beckton, why does it never work!!
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Robyn (@robynanteney) reported@O2 three days in a row I have been promised a manager call back and not received one as I need to discuss a mess up by yourselves! This is seriously poor customer service!
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Ann (@AnnKerridge) reported@O2 Who do I need to contact to make a complaint????
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Lydia (@lalalydsx) reported@O2 hands down have the worst customer service of any UK network and I’ll say that with my chest, being hung up on after being on hold for ages after the advisor found out I wanted to cancel my contract, what a joke.