O2

O2 Outage Report in Halesowen, Dudley, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Halesowen, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halesowen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Halesowen, Dudley, England 01/23/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Halesowen, Dudley, England

The most recent O2 outage reports came from the following cities: Birmingham, Kidderminster, Tipton, Walsall, Oldbury and Dudley.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldbury Phone
United KingdomBirmingham Phone
United KingdomKidderminster Total Blackout
United KingdomTipton Phone
United KingdomBirmingham E-mail
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Halesowen, England

Latest outage, problems and issue reports in Halesowen and nearby locations:

  • RefinedSavage Dani Grim (@RefinedSavage) reported from Dudley, England

    Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

  • MikeKlymko Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 Called to complain about poor network coverage where I live and work. Battery died whilst waiting on hold forever.

  • sabphotos69 SAB Photography (@sabphotos69) reported from Woodside, England

    @simonmaroulis @O2 @ThreeUK The mast near me. Hasn’t worked in now 19months. I understand dead spots, but I struggle to get a 4g signal anywhere. Utterly ridiculous.

  • _tombradshaw Tom Bradshaw (@_tombradshaw) reported from Birmingham, England

    @EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!

  • PongoVilla PongoVilla (@PongoVilla) reported from Birmingham, England

    Why has #o2 gone crap since they merged with #Virgin time to move @o2

  • MikeKlymko Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.

  • ChrisJSharratt_ ChrisJSharratt_ (@ChrisJSharratt_) reported from Birmingham, England

    @O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!

  • DeanMSimons Dean but festive (@DeanMSimons) reported from Birmingham, England

    hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?

  • sabphotos69 SAB Photography (@sabphotos69) reported from Dudley, England

    @TheOldDear @O2 @EnglandRugby You’d think it would be easy to provide a service considering they charge me……….. wait for it £67 a month. I get no signal at all most of the time. Yet apparently engineers are working on it.

  • MikeKlymko Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2

  • John10649040 John (@John10649040) reported from Birmingham, England

    @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

  • charlll18x Charlotte (@charlll18x) reported from Dudley, England

    Don’t know what I’m paying for as it is can’t name a place I actually get signal, now a massive price increase. Can’t wait to leave @O2

  • MikeKlymko Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 yet again unable to charge my car because the signal from isn’t good enough.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...

  • RefinedSavage Dani Grim (@RefinedSavage) reported from Dudley, England

    @O2 Thanks, it was worth a try, but unfortunately I can't open the link because my connection speed is apparently too slow.

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @O2 Priority down!!!!!

  • charlll18x Charlotte (@charlll18x) reported from Dudley, England

    Dunno what’s worse your “priority” or signal @O2

  • John10649040 John (@John10649040) reported from Birmingham, England

    @O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @O2 Hi, please could you help me with a online store order?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _LauraNicholls_ Laura Nicholls (@_LauraNicholls_) reported

    @O2 you have the WORST customer service. I’m really trying hard to set up a contract with you but you could not make this more difficult. I have so far tried your website, the virtual assistant and a real human who also cut me off.

  • missnippy Jane (@missnippy) reported

    @O2 I switched to pay monthly a week ago, but I’m still not able to use the My O2 app - any ideas how I can fix this?

  • lnoormohamed 𝙇𝙞 𝙉𝙤𝙤𝙧𝙢𝙤𝙝𝙖𝙢𝙚𝙙 (@lnoormohamed) reported

    Seriously @O2 have a bunch of spastics working on their web chat. I placed an order the SIM card never arrived and ******** **** asks me what the sim serial number is.

  • TinkMissy Missy Tink (@TinkMissy) reported

    @aidy_p @O2 Try since July mate, been with them years but never again after this contract. Gone totally down the drain, unreliable, rude, rob dogs.

  • DaveHoldren Dave holdren (@DaveHoldren) reported

    @O2 Is there any particular reason why I can't get an internet connection in the capital city of England, it's a constant issue, if you can't provide a decent 5g service then you shouldn't be billing me for it, I'd be happy to drop back to 4g, but that doesn't work either.

  • katiescarlet35 Katie Drysdale @katiescarlet@mastodon.scot (@katiescarlet35) reported

    @O2 Your payment system will not accept my payment. I have paid by direct debit for decades. I have called you 4 times. 2x customer services have promised the payment team will call me back, they are never available. I am receiving threatening texts from you for non payment

  • cyberagga Dale Lunham-Harrison (@cyberagga) reported

    @O2 Thanks for cutting me off with no notice whatsoever,leaving me without a signal or number. This was after your member of staff ordered me a new SIM card and adjusted a "setting" on my account. Not happy and seeking compensation for the trouble and inconvenience

  • andystevo09 Andy Stevo (@andystevo09) reported

    @O2 I have just replied to you. It would be nice to get a response rather than someone dismissing me, promising a call back that doesn't happen or putting the phone down!

  • shanseale shannon seale (@shanseale) reported

    @O2 I need help with number porting but am getting no response!

  • MrsMoralis MrsM (@MrsMoralis) reported

    @O2 network is crap. 2 weeks of constant call dropping. Nhs telephone consultation missed as the doctor couldn't hear me and now I have to wait 99 days for a further appt, phone mast not working in the area but no solution. I won't be paying my monthly bills until it is fixed