O2 Outage Report in Halesowen, Dudley, England

Problems in the last 24 hours in Halesowen, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halesowen, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Halesowen, England

The most recent O2 outage reports came from the following cities: Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, Oldbury, Dudley, and Sheldon.

City	Problem Type	Report Time
Birmingham	Internet	3 days ago
Bromsgrove	Phone	6 days ago
Birmingham	Internet	9 days ago
Birmingham	Internet	10 days ago
Birmingham	Internet	10 days ago
Birmingham	Phone	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Halesowen, England

Latest outage, problems and issue reports in Halesowen and nearby locations:

• 
  Rachele (@_Rachele_) reported 4 minutes ago from Birmingham, England

  Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

• 
  han (@Hannahbreenx) reported 6 minutes ago from Bromsgrove, England

  @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

• 
  ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported 12 minutes ago from Birmingham, England

  @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

• 
  Adam (@Caina07Adam) reported 16 minutes ago from Wychbold, England

  @O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????

• 
  Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported 18 minutes ago from Birmingham, England

  @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

• 
  Matthew Sparks (@matthew_74) reported 18 minutes ago from West Bromwich, England

  Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

• 
  Steve Jones (@StevoJones1984) reported 20 minutes ago from West Bromwich, England

  I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

• 
  Gordé 🥚 (@ReissOmari) reported 22 minutes ago from Birmingham, England

  I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

• 
  batgirl (@amanmarway) reported 26 minutes ago from West Bromwich, England

  @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

• 
  Roger Leitch (@notdodgy) reported 34 minutes ago from Solihull, England

  @O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?

• 
  Tracey_Devina (@Tracey_Devina) reported 37 minutes ago from West Bromwich, England

  @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

• 
  Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported 38 minutes ago from Birmingham, England

  Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

• 
  Ketan Surti (@DirtySurti) reported 38 minutes ago from Dickens Heath, England

  @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

• 
  Roger Leitch (@notdodgy) reported 41 minutes ago from Solihull, England

  @O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...

• 
  Paul Berry (@paulberry2303) reported 43 minutes ago from Wolverhampton, England

  @O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?

• 
  Matthew Sparks (@matthew_74) reported 47 minutes ago from West Bromwich, England

  @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

• 
  Gish Abeyratne (@GoGishiGoGo) reported 48 minutes ago from Birmingham, England

  @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

• 
  Adam (@Caina07Adam) reported 53 minutes ago from Wychbold, England

  @O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?

• 
  Crystalcraft Andy (@Crystalcraftand) reported 59 minutes ago from Dudley, England

  @O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan.  I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)

• 
  Gish Abeyratne (@GoGishiGoGo) reported 59 minutes ago from Birmingham, England

  @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Hunt (@MikeHuntTheMunt) reported 1 minute ago

  @EnglandRugby @O2 Don’t need to hear the sales pitch to win over the supporters and paymasters. Just need quality coherent rugby and the sacking of the overpaid asleep at the wheel Bill Sweeney. Focus on the important details, not the fluffy marketing crap.

• 
  darren (@CCFC_dirren) reported 7 minutes ago

  @O2 Hi, I have an extra for amazon prime to redeem but when i click the link and login to amazon i get an error "Activation error We've encountered a problem. Please try again." what can i do to resolve

• 
  Mark Butterfield (@MarkBut64040622) reported 7 minutes ago

  @O2 I have been o2 customer since 2018, due to the mid contract increases, I will not renew my contract and will either switch to Sky or Tesco mobile. Both of these companies don't increase their prices mid contract. I recommend current and potential o2 customers to avoid o2.

• 
  David T Kinnear (@dkinnear) reported 9 minutes ago

  @O2 Try looking on my account? It's been months now. I ordered / purchased an esim, not a physical sim. Then was told they couldn't activate it online/in the store/on the phone - so I was told by your rep they needed to send me a physical sim as a step in the solution.

• 
  Amanda (@AmandaM47407553) reported 14 minutes ago

  @SallySarah74 never bloody ends does it im with @O2 and got the same bloody message ffs

• 
  Simon Lee Harris (@SiimonH) reported 19 minutes ago

  @O2 Why have you suspended my network connection?? I have sent off for a new Sim, but I haven’t activated it yet?

• 
  Lee Jones (@chireg69) reported 20 minutes ago

  @O2 Bollocks to you and your 17% price increase. Thieving off customers in times of trouble. In fairness though, how's anyone suppose to survive on only a few billion quid profit! Absolute scum of the earth.

• 
  David T Kinnear (@dkinnear) reported 21 minutes ago

  @O2 So they sent me a physical sim for the number - then everything went silent. There was no further communication and there are no instructions for installing or activating it. I went to the Oxford Circus store - they couldn't help.

• 
  Dave Tooley 💙 (@theboytooley) reported 27 minutes ago

  @o2 Your data speeds and signal strength are toilet. What’s going on? And you want to whack another 13% on top of my monthly rate…!?

• 
  Arielle Swainbank (@ASwainbank) reported 28 minutes ago

  @O2 I would like to change my sim and tariff - went into store and they said they couldn’t help me - that I have to call customer service to change anything.