O2 outages and service status in Halesowen, England

Problems in the last 24 hours in Halesowen, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halesowen, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Halesowen, England

The most recent O2 outage reports came from the following cities: Birmingham.

City	Problem Type	Report Time
Birmingham	Total Blackout	16 hours ago
Birmingham	Internet	1 day ago
Birmingham	Internet	6 days ago
Birmingham	Internet	23 days ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Halesowen, England

Latest outage, problems and issue reports in Halesowen and nearby locations:

• 
  PongoVilla (@PongoVilla) reported 3 minutes ago from Birmingham, England

  Why has #o2 gone crap since they merged with #Virgin time to move @o2

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 4 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 6 minutes ago from Birmingham, England

  @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

• 
  Charlotte (@charlll18x) reported 10 minutes ago from Dudley, England

  Dunno what’s worse your “priority” or signal @O2

• 
  John (@John10649040) reported 16 minutes ago from Birmingham, England

  @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

• 
  karen (@kazpeza) reported 17 minutes ago from Wednesfield, England

  @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

• 
  George Kafetzis (@Georgekafetzis) reported 19 minutes ago from Birmingham, England

  The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.

• 
  Tariq Khan (@TeeKhan84) reported 22 minutes ago from Birmingham, England

  Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2

• 
  Ashley Robert Scrivens (@AshScrivens) reported 22 minutes ago from Birmingham, England

  Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

• 
  Roger Leitch (@notdodgy) reported 27 minutes ago from Solihull, England

  @O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.

• 
  Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported 30 minutes ago from Birmingham, England

  @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

• 
  ChrisJSharratt_ (@ChrisJSharratt_) reported 32 minutes ago from Birmingham, England

  @O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!

• 
  Hooty McOwlface (@Cheadle) reported 37 minutes ago from Birmingham, England

  @whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves

• 
  batgirl (@amanmarway) reported 38 minutes ago from West Bromwich, England

  @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

• 
  Roger Leitch (@notdodgy) reported 45 minutes ago from Solihull, England

  @O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...

• 
  SandwellSnapper (@SnapperSandwell) reported 46 minutes ago from West Bromwich, England

  @O2 Why when I click on the priority app for tickets, does it then not allow me to buy priority tickets on Ticketmaster? Why is it not working, it used to.

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 49 minutes ago from Birmingham, England

  @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

• 
  Richard Anderson (@MrRichAnderson) reported 53 minutes ago from Kidderminster, England

  @O2 Terrible customer service, AGAIN. Promised a call on Monday morning. Came whilst I was out of reception (No surprise there!) Voicemail left saying you would try again. Nothing all week. Another reason not to actually upgrade and to leave O2.

• 
  Roger Leitch (@notdodgy) reported 55 minutes ago from Solihull, England

  @o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.

• 
  Elliott Brown (@ellrbrown) reported 60 minutes ago from Birmingham, England

  @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  anthony chilvers (@anthonychilvers) reported 8 minutes ago

  @O2 why is it taking over a month to sort out a issue with one of your masts you just keep sending out notifications saying update in seven days

• 
  Esco (@illmaticmans1) reported 9 minutes ago

  Why has my 5g signal become really bad now my contract is almost up? Now I can’t order food in work because of your **** service an I’m starving. Scamming robbing ***** @O2

• 
  John Till (@JohnTillUK) reported 11 minutes ago

  My saga with @o2 just gets better and better. Raise a complaint and asked to be contacted by email, receive an acknowledgement of my preference… So what do they do, try calling me instead. Getting sick of it now.

• 
  Mitch Hirsty (@mitchhirsty) reported 15 minutes ago

  @JaadeSketch @O2 Jade, they are fully aware of the issue with their website and app when trying to pay a bill, but they are not doing anything about it! O2 - how many more people will it take to complain about the broken payment gateway before you actually fix the issue?

• 
  mo (@slomoassassin) reported 16 minutes ago

  @O2 u guys have one the worst customer services it take so long to get hold of someone on the phone I am considering leaving your company

• 
  Mark Vater (@Mark_Vater) reported 17 minutes ago

  Hey @O2 you need to do something with the signal in Tenby, Pembrokeshire. It's shocking. 4 bars on 4G and can't connect to anything.

• 
  Mark Blackmore (@megatronman) reported 19 minutes ago

  @O2 I've been waiting for a replacement refurbished iPhone 16e since 10 July. Your agent says a complaint was raised 25 July, but I was never notified. If the exact model is unavailable, why not offer an alternative?

• 
  Ady Hewitt (@adyhewitt) reported 20 minutes ago

  @O2 There has been a mix up with mobile plans and the wrong one got deleted - on speaking to the customer service representative I had no confidence he grasped the issue

• 
  tinytim (@Timthetiny2002) reported 20 minutes ago

  @O2 @ajgbarnes My name is seers and I think I’ve been patient enough but fir approx last 6-8 weeks I haven’t been able to phone out or friends phone in I’ve found difficulty in arranging garage appt eye appts etc I live in Clevedon and according to your info the mast has been down

• 
  Sparky (@Sparkyisared) reported 23 minutes ago

  @SteveJoyce14 @O2 @TheGillsFC It’s annoying mate our broadband is crap as well so both options out the window lol 🙄 you wouldn’t think it’s 2026 🤔