O2 Outage Report in Halesowen, Dudley, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Halesowen, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halesowen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Halesowen, Dudley, England
The most recent O2 outage reports came from the following cities: Tipton, Birmingham, Walsall, Oldbury and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
 Tipton |
Phone | |
| Birmingham |
||
| Birmingham |
Internet | |
| Walsall |
Phone | |
| Oldbury |
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| Birmingham |
Phone |
Community Discussion
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O2 Issues Reports Near Halesowen, England
Latest outage, problems and issue reports in Halesowen and nearby locations:
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Rachele 🍷
(@_Rachele_) reported
from
Redditch, England
@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
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HH
(@harryharrad) reported
from
Birmingham, England
@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.
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RICARDO WILLIAMS
(@iamRicardoW) reported
from
Birmingham, England
@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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Jonathan Deavs
(@Y2JONAKERFELDT) reported
from
Redditch, England
@O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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Carol Dickinson
(@carol_dd6) reported
from
Dudley, England
@O2 I keep getting texts off you, rang the number to stop them but it’s not available. I’m not with O2 anymore so want them to stop now. Help 😮
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Matt
(@msetchell) reported
from
Redditch, England
Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!
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Iain L Masson - Musician
(@Massontweet) reported
from
Birmingham, England
@natashas_notes @O2 @cafenero @O2Priority It’s not possible in Birmingham to get one after 3pm on Tue or Wed any more. Until last month we always got one every Wednesday at tea time if we wanted (sold out Tuesdays) but now they sell out on both days by 3pm. There’s no reason to be with @O2 now - no phone signal /coffee.
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@O2 your customer service has gone extremely S**T
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
@jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!
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Gavin Wallace
(@gav_wallace1) reported
from
Wednesfield, England
2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
The only reason I would be an @O2 customer
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Tariq Khan
(@TeeKhan84) reported
from
Birmingham, England
Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.
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Richard Anderson
(@MrRichAnderson) reported
from
Kidderminster, England
@O2 Terrible customer service, AGAIN. Promised a call on Monday morning. Came whilst I was out of reception (No surprise there!) Voicemail left saying you would try again. Nothing all week. Another reason not to actually upgrade and to leave O2.
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Paula
(@PaulasJewellery) reported
from
Dudley, England
@O2 is there a issue with the service this afternoon cuz I can't add a bolt on.
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Reklaw
(@Reklaw22306168) reported
@O2 How to complain to the ombudsman about a mobile phone provider Got an unresolved dispute with your mobile provider? An ombudsman could help.
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David
(@daveybongoboy) reported
@O2 I saw a Black Friday offer (£20 fee and then £30 a month for 20GB) seemed very good, £20 was taken from my PayPal account instantly, then I had to sign a direct debit mandate where the amount was suddenly £47 a month but said with discount would go down to £30. So signed that
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David
(@daveybongoboy) reported
@O2 . Then took to a page saying because of bad credit I could pay £275 in one go and then that would come off my bill. I used another page to look at my experia score to see why this might be, then would not let me proceed….no phone has arrived I went into a 02 shop
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abee
(@abeeedee) reported
@O2 I’ve been trying for over a wk to get help, called 10+ times cutoff or in q for ages, tried DM & called the local O2 store. I ordered a phone 23.11 got email saying order would be ready click and collect 26.11, but nth since . Can some1please look into it. Can I just cancel?
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Master_KC
(@MasterKC5) reported
@clewsyworld @tescomobile @O2 Don’t get too excited Marc. They always treat you well when you first join. I have been with O2 for a decade now. But currently have no reception for 2 days and I can’t get through to customer service. I have no choice but to cancel my contract
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⭐️🌳⭐️
(@TrickyTreesDave) reported
@O2 hi, any chance you i can cancel my contract, i can never get a signal where i live! Surely this is against t&c's
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Nassar Mehmood
(@NassarMehmood) reported
@waynestanbrook @O2 Lucky you… Hopefully Issue gets resolved. I couldn’t bother waiting again.
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Adam Dukesell
(@AdamDukesell) reported
@O2 cant login to my account and talk to someone to cancel my contract which I need to pay the final figure with a different car, since I changed my number or to sky I cant login
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Uzair
(@Uzairraja100) reported
@O2 I been on the call to customer service about a pac code for 50 minutes and phone cut off.
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Charmie Charms
(@charmieMAF) reported
@O2 trying to add the Disney offer and it won’t come up. Help!