1. Home
  2. Companies
  3. O2
  4. Hagley
O2

O2 outages and service status in Hagley, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Hagley, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout and Internet.
  • 67% Total Blackout (67%)
  • 33% Internet (33%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hagley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hagley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hagley, England

The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Stourbridge, and Bromsgrove.

CityProblem TypeReport Time
Oldbury Internet 9 days ago
Birmingham Total Blackout 17 days ago
Stourbridge Total Blackout 20 days ago
Oldbury Internet 1 month ago
Oldbury Internet 1 month ago
Birmingham Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hagley, England

Latest outage, problems and issue reports in Hagley and nearby locations:

  • TeeKhan84
    Tariq Khan (@TeeKhan84) reported from Birmingham, England

    Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2

  • alyssajwalker
    Alyssa Jade (@alyssajwalker) reported from Wolverhampton, England

    @O2 ya "online guru chat" service is absolute trash, halfway through discussing the rebooking of my repairs and the server connection cuts out 🙃

  • AndyH_Official
    Andy Hollinson (@AndyH_Official) reported from Redditch, England

    @O2 It’s ok now thank you. It was down for about 25 mins across a number of phones

  • iamRicardoW
    RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England

    @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

  • carol_dd6
    Carol Dickinson (@carol_dd6) reported from Dudley, England

    @O2 I keep getting texts off you, rang the number to stop them but it’s not available. I’m not with O2 anymore so want them to stop now. Help 😮

  • Caina07Adam
    Adam (@Caina07Adam) reported from Wychbold, England

    @O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????

  • PaulasJewellery
    Paula (@PaulasJewellery) reported from Dudley, England

    @O2 is there a issue with the service this afternoon cuz I can't add a bolt on.

  • longhairdsgtmaj
    Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @O2 Hi, please could you help me with a online store order?

  • EmmaJCasey
    Emma Casey (@EmmaJCasey) reported from Birmingham, England

    Is @O2 down at the moment?

  • GoGishiGoGo
    Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

  • PhilTonks2
    Phil Tonks (@PhilTonks2) reported from Dudley, England

    @O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.

  • ChrisSammons_
    Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

  • _Rachele_
    Rachele (@_Rachele_) reported from Birmingham, England

    Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

  • ellrbrown
    Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

  • miss_peace16
    Miss Peace (@miss_peace16) reported from Birmingham, England

    @O2 disgusting service o2 that an email from a week ago STILL has not been acknowledged.

  • PeteVillan1981
    Carpy Villan™️ (@PeteVillan1981) reported from Wolverhampton, England

    @villa4ever29 @Virgin @O2 Awful mobile coverage for the last 12 months. Shame I’m tied in to my contract for another 6 months. It’s been particularly bad the last couple of weeks. No 4G available and switching between 3G & EDGE regularly. Appalling

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

  • kazpeza
    karen (@kazpeza) reported from Wednesfield, England

    @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

  • GriffPlays
    Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England

    @O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RizzerRose
    Christopher Rose (@RizzerRose) reported

    @O2 customer service is awful staff poorly trained and up to one hour and thirty minutes just to upgrade if you’re an existing customer go to a new provider

  • RevBluesSusie
    Revolution Blues 🇵🇸 🥀 #StrongerTogether (@RevBluesSusie) reported

    @arokorol @O2 Of course it’s not a mistake. Failing to see the problem here.

  • Stephen1494712
    Stephen (@Stephen1494712) reported

    Imagine having a broken payment system that doesn’t allow people to pay bills (send login email, then it loops, that really really ******* annoys me!), and then having an automated payment line that closes at night! @O2 is a ******* joke! An hour of this bullshit!!!

  • AndrewAgent1806
    Andrew Morrison🇬🇧 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@AndrewAgent1806) reported

    @O2 I wonder if you could help me as I have spent about 5 hours today trying to talk to a person at O2 and all I got was bots. I have lived at my current address for over 6 years, today I got a bill for someone I have never heard of, dated from last year.

  • Duck52938829441
    Duck (@Duck52938829441) reported

    @O2 @ArtemisEmpress I have this issue as well. I can’t use Apple Pay or PayPal.

  • sibbo1980
    justin sibbons (@sibbo1980) reported

    @O2 I have to say I am hugely disappointed with the customer service I have received. Staff who claim they are managers have not called back as promised. Im just looking for a fair resolution on my bill!

  • Destr0yT0Create
    Devs (@Destr0yT0Create) reported

    @O2 Yes They said its been an issue with your codes for the last week. They've had a lot of people come in and unable to use it on the Pizzas. As in it just doesnt accept the codes. Greggs - Hounslow both stores on the highstreet and Heston Greggs - High street Whitton

  • Stephen1494712
    Stephen (@Stephen1494712) reported

    @O2 Unfortunately despite having it dealt with twice, the app is showing the balance being brought forward from the previous month yet to see my own bill properly I have to use your ridiculous VirginMedia login instead of being able to simply use the app as normal. This is waste.

  • JakhonToldYou
    Jack (@JakhonToldYou) reported

    @arokorol @abierkhatib @O2 Holy **** these people complain about anything.

  • R1verRat
    Nick Cunningham (@R1verRat) reported

    @1stSimona @O2 @o2 Customer service has gone downhill fast since merger too. Can't do so many things in app so have to call or webchat. CS agents seem to be there purely to keep you in a loop.