O2 Outage Report in Hagley, Worcestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Hagley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hagley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Hagley, England
The most recent O2 outage reports came from the following cities: Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, Oldbury, and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Phone | 2 days ago |
|
Birmingham
|
Internet | 6 days ago |
|
Bromsgrove
|
Phone | 9 days ago |
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Birmingham
|
Internet | 12 days ago |
|
Birmingham
|
Internet | 13 days ago |
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Birmingham
|
Internet | 13 days ago |
Community Discussion
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O2 Issues Reports Near Hagley, England
Latest outage, problems and issue reports in Hagley and nearby locations:
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Gavin Wallace (@gav_wallace1) reported from Wednesfield, England2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest
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George Kafetzis (@Georgekafetzis) reported from Birmingham, England@O2 your customer service has gone extremely S**T
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Tariq Khan (@TeeKhan84) reported from Birmingham, EnglandAbsolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
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Chris Sammons (@ChrisSammons_) reported from Birmingham, England@O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain
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Andrew (@Bigglesdaf) reported from Wombourne, England@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service
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Gordé (@ReissOmari) reported from Birmingham, England@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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Matt (@msetchell) reported from Redditch, EnglandThanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!
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RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, EnglandRemember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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Richard Anderson (@MrRichAnderson) reported from Kidderminster, England@O2 Terrible customer service, AGAIN. Promised a call on Monday morning. Came whilst I was out of reception (No surprise there!) Voicemail left saying you would try again. Nothing all week. Another reason not to actually upgrade and to leave O2.
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Rachele 🍷 (@_Rachele_) reported from Redditch, England@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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Phil Tonks (@PhilTonks2) reported from Dudley, England@O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.
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Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, EnglandRemember when @three public shamed @o2 for being down. Pot Kettle..
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Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, EnglandI can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
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steve beard (@steve8454) reported from Birmingham, England@O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....
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Chris Sammons (@ChrisSammons_) reported from Birmingham, England@O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼
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Gordé (@ReissOmari) reported from Birmingham, England@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Pete's Tweets (@pete_botterill) reported@VMO2News @O2 @virginmedia Im an exciting customer of both and have selected to "supercharge" do we get any confirmation or documentation as to what I'll be getting?
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Andy Buckley-Taylor (@BuckTaylor64) reported@O2 @steveburnley Your signal is getting worse in Lincoln.
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💖🦄Emma🦄💖 (@emzi2016) reported@O2 #VoltMe Definitely think O2 should "Volt" me, since I've been a dedicated customer for 10 year and kept the same number all the way through 🤭😱🤞🏼 #o2
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Matt (@mattmartincouk) reported@o2 What is going on with your network at S74 0PB. Multiple devices have full signal on 4G getting sub 1Mb down and up is so poor I can't even test. Vodafone and EE at the same location (full signal too), 50Mb+!
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Emma Jayne (@EmmaJayne1985) reported@O2 your automatic system is the worst! I’ve just been on it 5 times to try to speak to someone and there is no option to. It’s just says “bye” and cuts me off! Please can someone help!
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chiara 🌸 (@urfavcondiment) reported@O2 took my number from my last network across after switching to you guys but I don’t have access to network/mobile data (was meant to be this evening) and it’s disabled on my old SIM also. Any chance of fixing this?
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Stacey Friend (@StaceyFriend16) reported@O2 such disappointing customer service this evening! I have been a customer for 13 years and now looking to move as a result.
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Amanda W 💜🐐 (@amandalw72) reported@O2 is there an issue in the NN14 area, 2nd day now with poor signal
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Tom Bowman (@TomKBowman) reported@res_pubblica @RevRichardColes Which doesn’t suggest @O2 have their focus on customer experience. If it worked people would use it!
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Jules Gray (@family_jules) reported@O2 I don't know a Barbara. And I'm afraid I deleted the texts. I got one about changing my online password. I haven't done this. I got another calling me Barbara which appeared to be a customer service follow-up call.