O2

O2 Outage Report in Hagley, Worcestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hagley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hagley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hagley, Worcestershire, England 03/01/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hagley, Worcestershire, England

The most recent O2 outage reports came from the following cities: West Bromwich, Walsall, Birmingham, Oldbury, Dudley, Wolverhampton, Kidderminster and Tipton.

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City Problem Type Report Time
United KingdomWest Bromwich Phone
United KingdomWalsall Phone
United KingdomBirmingham E-mail
United KingdomOldbury Phone
United KingdomDudley Phone
United KingdomBirmingham E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hagley, England

Latest outage, problems and issue reports in Hagley and nearby locations:

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

  • Brumdad30 Rudi Feix (@Brumdad30) reported from Birmingham, England

    @O2 will someone please help me!!! Bloody useless o2

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

  • PhilTonks2 Phil Tonks (@PhilTonks2) reported from Dudley, England

    @O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.

  • ChrisSammons_ Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

  • Ieeshhhk ieesh (@Ieeshhhk) reported from Birmingham, England

    @O2 what’s with the dodgey service today 🙄

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

  • kazpeza karen (@kazpeza) reported from Wednesfield, England

    @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

  • Wolvostu Stu Parry (@Wolvostu) reported from Dudley, England

    Is 02 down in the DY6 area @O2

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

  • ChrisSammons_ Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

  • _Rachele_ Rachele 🍷 (@_Rachele_) reported from Redditch, England

    @O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @three public shamed @o2 for being down. Pot Kettle..

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Greggers_UK Greg (@Greggers_UK) reported

    @O2 So my Apple Watch dropped off the network, customer services told me to go into store to get a new eSIM. Shop said Apple Watches don’t use eSIM and that they received a notification overnight of a nationwide issue with Apple Watch plans? Where can I keep updated on that?

  • Al_Vee_ Alexandra Hawkes (@Al_Vee_) reported

    @Gstan82 @O2 I haven’t had signal for 5days now. It just says SOS. And my bill’s definitely paid! They just keep saying sorry it’ll be fixed soon!

  • Heatherbells10 Heatherbells (@Heatherbells10) reported

    Am I right thinking @O2 are ‘ not here at the moment’ ? The service I’m paying for are unable to take my calls? Surely not!

  • Al_Vee_ Alexandra Hawkes (@Al_Vee_) reported

    @O2 I have now been without signal since Tuesday. I’ve been told it’s being fixed but still nothing. I’m unable to call/msg out unless I’m on wifi. It’s my lifeline as I’m bedbound most days. What is going on???

  • stuhardy1979 Stuart (@stuhardy1979) reported

    @O2 Loyal customer for years due an upgrade. Selected my phone,but it did not include a charger. No worries, as i can purchase it separately for £35. Unfortunately i won't be renewing my contract.

  • samoz2000 Sam Bell (@samoz2000) reported

    @O2 Awful customer service, eventually got through, staff having a party so could not hear call handler, then transferred twice to not very helpful staff and then cut off. We are trying to cancel our account but with no success! #notimpressed!

  • MBowater Matthew Bowater (@MBowater) reported

    A few months ago I bagged a cracking deal with @O2 sadly their poor customer service and lack of coverage I managed to break the contract. Let's hope I have better luck with EE.

  • PostmanPattni Name cannot be blank (@PostmanPattni) reported

    @O2 shouldn't be allowed to run as a network. Dog **** signal and drops significantly when the wind changes direction. @EE can you coach these amateurs?

  • Random_Robbie Random Robbie (@Random_Robbie) reported

    @AbiBrooks @O2 If you've not signed up to an O2 service it's legit sms but sounds like some one is trying to scam you using their services

  • DanielModelMgmt Model Scout (@DanielModelMgmt) reported

    @O2 Hey, so I’m not a wizard and therefore not able to create magic. You’ve cut my service for an unpaid bill whilst I’ve been in hospital. App/online won’t accept my payment. Can’t call 202/0800 as just beeps and goes off?!!!