O2 outages and service status in Hagley, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hagley, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Internet.
- Total Blackout (67%)
- Internet (33%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hagley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hagley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hagley, England
The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Stourbridge, and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury
|
Internet | 9 days ago |
|
Birmingham
|
Total Blackout | 16 days ago |
|
Stourbridge
|
Total Blackout | 19 days ago |
|
Oldbury
|
Internet | 1 month ago |
|
Oldbury
|
Internet | 1 month ago |
|
Birmingham
|
Phone | 1 month ago |
Community Discussion
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O2 Issues Reports Near Hagley, England
Latest outage, problems and issue reports in Hagley and nearby locations:
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Paula (@PaulasJewellery) reported from Dudley, England@O2 is there a issue with the service this afternoon cuz I can't add a bolt on.
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Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported from Birmingham, England@O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?
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Ash❗️ (@A_J_92) reported from Birmingham, England@jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!
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Miss Peace (@miss_peace16) reported from Birmingham, England@O2 disgusting service o2 that an email from a week ago STILL has not been acknowledged.
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Dave Bennett (@DaveBennett79) reported from Redditch, England@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
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Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England@O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸
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richard (@auspices) reported from Birmingham, Englandanyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage
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Andy Hollinson (@AndyH_Official) reported from Redditch, England@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
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Adam Waterhouse (@adam0604) reported from Halesowen, EnglandYo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!
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batgirl (@amanmarway) reported from West Bromwich, England@O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
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steve beard (@steve8454) reported from Birmingham, England@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
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Matthew Sparks (@matthew_74) reported from West Bromwich, England@O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.
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Paul Berry (@paulberry2303) reported from Wolverhampton, England@O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?
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Sophie Drake (@SophieMDrake) reported from Birmingham, England@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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Teg Singh (@MrTegSingh) reported from Wolverhampton, England@O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone
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Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England@CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!
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🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
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Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️🌈🌹🌊 (@Martbushii) reported from Dudley, England@O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet
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Chris Sammons (@ChrisSammons_) reported from Birmingham, England@O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Porsche (@users8848) reported@O2 I am abroad and my SIM cannot receive SMS or make calls. I need help checking my account status and roaming bars. 07547901079
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Kieren Bushnell (@kbushnell1975) reported@davefreeman1908 Ha...I think not. Its the fact buying an item id made so difficult and then when you try, @O2 completely messed it up on multiple occasions and then provide a customer services line which is not fit for purpose.
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Martin Renel (@RogerR4BBIT) reported@O2 have a multi SIM contract & it is impossible to get a PAC code for one of them despite you being legally required to do so. Text doesn't work for multi SIM and website gets stuck in a loop back to main account page every time. No one has picked up the phone in 3 lengthy calls
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Benjamin Webster (@benjaminlfc) reported@O2 @JustinDiamond16 Many, many people have reported this just on X alone, I have reported it via Customer Service and they’ve opened a ticket and nothing has been done (no surprises there). This has been going on for months and months, if you do manage to get to the section where it asks for your card details choosing the Apple Pay option just spins and spins and then says Apple Pay isn’t available, if you manually enter card details 9 times out of 10 the payment fails. Turn to the IVR system over the phone and payments are successful, a payment reference is read out by the automated system at the speed of light therefore you have absolutely no time to write it down and then said payment just doesn’t reflect on the account. Why you messed around with the billing system I’ll never know, 18 years this year I’ll have been an O2 customer and the previous system was perfectly fine, have you never heard of the phrase “IF IT AIN’T BROKE DON’T FIX IT”?
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Richard Paul Bonner (@RichardPaulBonn) reported@O2 Hi, it's now 12 days/9 working days and i'm still locked out of my account. Have called customer services three times only to be told a form has been filled out.
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Chris Proctor (@ChrisProct45605) reported@MANUELA12614661 @arokorol @O2 You absolute retard
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Sean W (@Sean_Bahamut) reported@O2 You've clarified, but not helped. This reply is not helpful at all. Your support staff also had no idea about this situation, or how to handle it. All they could do as a solution was terminate game pass subscription before my minimum 6 month period had finished. Not good enough
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baba (@olamultimilli) reported@O2 @O2 A DM won’t fix what’s been ignored for months. This is public so there’s a record. I will DM but I expect a resolution instantly, not another “we’re looking into it.” CISAS case #713631. Credit file still wrong.
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Nathan Jarvis (@NathanJarvisMD) reported@O2 can you please explain why O2 coverage is pretty much awful anywhere you go? You claim it’s good, but often there’s no internet access and phone signal is intermittent. Search on here to see so many people saying the same. Been the same for well over a year
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Lirvit (@Libitoh) reported@arokorol @O2 Maybe they didn't update the network since 1943