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O2 outages and service status in Hagley, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Hagley, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received May 1, 10:54 PM GMT+1.
  • 50% Internet (50%)
  • 33% Total Blackout (33%)
  • 17% Phone (17%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hagley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hagley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hagley, England

The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Stourbridge, Bromsgrove, and Walsall.

CityProblem TypeReport Time
Oldbury Internet 1 day ago
Birmingham Total Blackout 9 days ago
Stourbridge Total Blackout 12 days ago
Oldbury Internet 24 days ago
Oldbury Internet 27 days ago
Birmingham Phone 29 days ago

Nearby cities with recent reports

Oldbury

1 recent signals

1 day ago

Community Discussion

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O2 Issues Reports Near Hagley, England

Latest outage, problems and issue reports in Hagley and nearby locations:

  • Tracey_Devina
    Tracey_Devina (@Tracey_Devina) reported from West Bromwich, England

    @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

  • MrRichAnderson
    Richard Anderson (@MrRichAnderson) reported from Kidderminster, England

    @O2 Terrible customer service, AGAIN. Promised a call on Monday morning. Came whilst I was out of reception (No surprise there!) Voicemail left saying you would try again. Nothing all week. Another reason not to actually upgrade and to leave O2.

  • AndyH_Official
    Andy Hollinson (@AndyH_Official) reported from Redditch, England

    @O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?

  • msetchell
    Matt (@msetchell) reported from Redditch, England

    Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!

  • Wolvostu
    Stu Parry (@Wolvostu) reported from Dudley, England

    Is 02 down in the DY6 area @O2

  • amanmarway
    batgirl (@amanmarway) reported from West Bromwich, England

    @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

  • MikeKlymko
    Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.

  • GriffPlays
    Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England

    @O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸

  • amy_bradwell
    Amy Bradwell (@amy_bradwell) reported from Birmingham, England

    @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

  • ellrbrown
    Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

  • AndyH_Official
    Andy Hollinson (@AndyH_Official) reported from Redditch, England

    @O2 It’s ok now thank you. It was down for about 25 mins across a number of phones

  • Y2JONAKERFELDT
    Jonathan Deavs (@Y2JONAKERFELDT) reported from Redditch, England

    @O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.

  • John10649040
    John (@John10649040) reported from Birmingham, England

    @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

  • A_J_92
    Ash❗️ (@A_J_92) reported from Birmingham, England

    @jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!

  • EmmaJCasey
    Emma Casey (@EmmaJCasey) reported from Birmingham, England

    Is @O2 down at the moment?

  • Brumdad30
    Rudi Feix (@Brumdad30) reported from Birmingham, England

    @O2 will someone please help me!!! Bloody useless o2

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

  • gracielou_xx
    Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • waterson_mike
    Mike Waterson (@waterson_mike) reported

    @o2 3 customers lost due to your absolutely shocking customer service and prices ,good riddance , no mobile for over a week ,my mrs no mobile for 2 weeks (no compensation offered), my mam getting charged £13 for a toy fone , we are saving £24 pm between us for the same contracts

  • NathanJarvisMD
    Nathan Jarvis (@NathanJarvisMD) reported

    @O2 can you please explain why O2 coverage is pretty much awful anywhere you go? You claim it’s good, but often there’s no internet access and phone signal is intermittent. Search on here to see so many people saying the same. Been the same for well over a year

  • baeIuxe
    (@baeIuxe) reported

    @O2 your live chat support is abysmal i have never had the displeasure of contacting something that useless before! and none of your numbers work so i can’t call anyone

  • toekelly_
    (@toekelly_) reported

    @O2 no, i log in through the app no problem, then no matter what i click on it’s sending me a verification email every time

  • NathanJarvisMD
    Nathan Jarvis (@NathanJarvisMD) reported

    @O2 can you please explain why O2 coverage is pretty much awful anywhere you go? You claim it’s good, but often there’s no internet access and phone signal is intermittent. Search on here to see so many people saying the same. Been the same for well over a year

  • UK_Resurgence
    Resurgence | Conservative Libertarian Voice (@UK_Resurgence) reported

    @RichardGCorbett Switch to 02. Competitive pricing, good service and free data roaming in Europe. The rest will soon twig and offer the same… @O2

  • Ashbond
    Ashley Bond (@Ashbond) reported

    @O2 Any reason why I cannot pay my bill using your app? Scrolling through, It appears a lot of other people are having the same issue.

  • valuemanmatt
    MATT (@valuemanmatt) reported

    @squall_loire @O2 They ring you to ask if they can close the complaint to tick a box - o2 are seriously poor now

  • angry_corner
    Mr Angry (@angry_corner) reported

    @O2 Always seems to be an issue accessing my account, using either of your apps..... you really just need to simplify this!!! I remember when customer perception was a huge focus at O2, but they don't seem to care any more!!!

  • Liammanning2u
    lea.i.am🏳️‍🌈👬♥️ (@Liammanning2u) reported

    @O2 could you please help me regarding a bill your customer service on 202 are not really understanding