O2 Outage Report in Hagley, Worcestershire, England

Problems in the last 24 hours in Hagley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hagley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Hagley, England

The most recent O2 outage reports came from the following cities: Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, Oldbury, and Dudley.

City	Problem Type	Report Time
Birmingham	Phone	7 hours ago
Birmingham	Internet	4 days ago
Bromsgrove	Phone	8 days ago
Birmingham	Internet	10 days ago
Birmingham	Internet	12 days ago
Birmingham	Internet	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hagley, England

Latest outage, problems and issue reports in Hagley and nearby locations:

• 
  Steve Jones (@StevoJones1984) reported 4 minutes ago from West Bromwich, England

  I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

• 
  Matthew Sparks (@matthew_74) reported 9 minutes ago from West Bromwich, England

  @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

• 
  Nas Mahmud (@M5Mahmud) reported 10 minutes ago from Birmingham, England

  @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

• 
  Rachele (@_Rachele_) reported 18 minutes ago from Birmingham, England

  Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

• 
  Adam Waterhouse (@adam0604) reported 21 minutes ago from Halesowen, England

  Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

• 
  Matthew Sparks (@matthew_74) reported 23 minutes ago from West Bromwich, England

  Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

• 
  Adam (@Caina07Adam) reported 23 minutes ago from Wychbold, England

  @O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?

• 
  Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported 26 minutes ago from Birmingham, England

  Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

• 
  Gish Abeyratne (@GoGishiGoGo) reported 27 minutes ago from Birmingham, England

  @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

• 
  Gordé 🥚 (@ReissOmari) reported 29 minutes ago from Birmingham, England

  I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

• 
  Teg Singh (@MrTegSingh) reported 33 minutes ago from Wolverhampton, England

  @O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone

• 
  Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️‍🌈🌹🌊 (@Martbushii) reported 34 minutes ago from Dudley, England

  @O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet

• 
  Crystalcraft Andy (@Crystalcraftand) reported 37 minutes ago from Dudley, England

  @O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan.  I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)

• 
  Iyaaz Matadar (@IyaazMatadar) reported 38 minutes ago from Redditch, England

  Anyone on @O2 having problems sending @WhatsApp messages?

• 
  ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported 46 minutes ago from Birmingham, England

  @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

• 
  Paul Berry (@paulberry2303) reported 50 minutes ago from Wolverhampton, England

  @O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?

• 
  Adam (@Caina07Adam) reported 50 minutes ago from Wychbold, England

  @O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????

• 
  han (@Hannahbreenx) reported 51 minutes ago from Bromsgrove, England

  @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

• 
  Tracey_Devina (@Tracey_Devina) reported 53 minutes ago from West Bromwich, England

  @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

• 
  Gish Abeyratne (@GoGishiGoGo) reported 59 minutes ago from Birmingham, England

  @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dannielle (@sparky_ducky) reported 3 minutes ago

  Hey @O2 are there any network problems today? Seem to have no service the last few hours 🤔

• 
  WG (@worthinggooner) reported 6 minutes ago

  17+% increase from @O2 is an absolute piss take. RPI is bad enough but to stick another 4% on top is just fleecing customers. Time to move I think.

• 
  Name cannot be blank (parody) 🦒 (@AracerRacer) reported 7 minutes ago

  @2wheelsnot4 @O2 @Ofcom I was planning on switching to a network which uses EE infra as Virgin reception is much worse since they switched, but this confirms that decision.

• 
  Mike Rhodes (@RHODES_MP) reported 7 minutes ago

  …. but you can block the phone! How is this possible, causing so much distress when you do have the technology - you simply don’t care about the customer. In fact they’re not customers and I encourage everybody to move from @O2 now! @MarkEvansO2

• 
  GWA (@GWA1873) reported 8 minutes ago

  18% increase for a monthly network service that is very very poor. Shocking. @O2. Your technical support and back up is pretty woeful also.

• 
  Chrizzy696 (@Chrizzy696) reported 11 minutes ago

  @O2 I lived at my home address for 12months now and you’re mobile phone signal is horrendous in my area! Even my neighbours who are with yourselves experience very poor signal to. I’m lucky to get 1 bar of signal when I’m at home. I’d like to make a complaint and end my contract

• 
  Lee (@Hotwheels_1978) reported 16 minutes ago

  Hi @O2 if your raising my bill mid contract will you be improving the service and reception I get?

• 
  Matt Ribbins (@MattRibbins) reported 17 minutes ago from Poplar, England

  @andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating

• 
  Noel Edwards (@iamnoeledwards) reported 18 minutes ago

  @O2 I’ve just had text informing me that my bills will increase from April so when you going to start offering a decent service I’m constantly having call’s dropping out and poor data service and your customer service team uninterested when I speak with them.

• 
  Joanne (@JoanneHayleyy) reported 18 minutes ago

  @O2 everything is okay now - just reset network settings and it's fine