O2 Outage Report in Hagley, Worcestershire, England

Problems in the last 24 hours in Hagley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hagley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Hagley, England

The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, and Dudley.

City	Problem Type	Report Time
Oldbury	Internet	8 hours ago
Birmingham	Phone	2 days ago
Birmingham	Internet	6 days ago
Bromsgrove	Phone	10 days ago
Birmingham	Internet	12 days ago
Birmingham	Internet	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hagley, England

Latest outage, problems and issue reports in Hagley and nearby locations:

• 
  Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported 3 minutes ago from Birmingham, England

  Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

• 
  Gish Abeyratne (@GoGishiGoGo) reported 5 minutes ago from Birmingham, England

  @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

• 
  ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported 8 minutes ago from Birmingham, England

  @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

• 
  batgirl (@amanmarway) reported 9 minutes ago from West Bromwich, England

  @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

• 
  🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported 12 minutes ago from Perton, England

  @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

• 
  Rachele (@_Rachele_) reported 16 minutes ago from Birmingham, England

  Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

• 
  Adam Waterhouse (@adam0604) reported 17 minutes ago from Halesowen, England

  Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

• 
  Gordé 🥚 (@ReissOmari) reported 20 minutes ago from Birmingham, England

  I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

• 
  Gish Abeyratne (@GoGishiGoGo) reported 21 minutes ago from Birmingham, England

  @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

• 
  Adam (@Caina07Adam) reported 26 minutes ago from Wychbold, England

  @O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?

• 
  han (@Hannahbreenx) reported 27 minutes ago from Bromsgrove, England

  @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

• 
  Tracey_Devina (@Tracey_Devina) reported 27 minutes ago from West Bromwich, England

  @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

• 
  Crystalcraft Andy (@Crystalcraftand) reported 27 minutes ago from Dudley, England

  @O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan.  I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)

• 
  Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported 30 minutes ago from Birmingham, England

  @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

• 
  Adam (@Caina07Adam) reported 30 minutes ago from Wychbold, England

  @O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????

• 
  Paul Berry (@paulberry2303) reported 39 minutes ago from Wolverhampton, England

  @O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?

• 
  Matthew Sparks (@matthew_74) reported 41 minutes ago from West Bromwich, England

  Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

• 
  Steve Jones (@StevoJones1984) reported 45 minutes ago from West Bromwich, England

  I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

• 
  Matthew Sparks (@matthew_74) reported 50 minutes ago from West Bromwich, England

  @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 57 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mpreston 💙 (@mpreston9) reported 3 minutes ago

  There is nothing more futile or annoying than the @O2 automated service 🤬😱🤬😱🤬😱🤬😱🤬😱 #giveup

• 
  S G (@SG71970727) reported 3 minutes ago

  @O2 why have I been charged VAT on top of my monthly charge when my new contract states VAT included? Called today, very unsatisfactory customer service 😐

• 
  Sonia Turkington BSc (Hons) Planetary Science (@Sunset_Twilight) reported 8 minutes ago

  @O2 Hi, I got the phone last year and keep seeing two payments and wondering what these were. I never had this with my last contract. I went with this one as cheaper but now more expensive. I'm just surprised they don't tell you about the device payments in store.

• 
  Liam Jones (@peterliamjones) reported 9 minutes ago

  @O2 I’m having issues adding the £2 off Disney+ offer on my account. My tariff is eligible but I always get ‘Oops something went wrong’ when adding. Cust services said don’t worry, the discount is added automatically but that is not the case. Can you help?

• 
  Sonia Turkington BSc (Hons) Planetary Science (@Sunset_Twilight) reported 11 minutes ago

  Hi @O2 I got a new phone last year, was due an upgrade. I was expecting to pay around £28 for my bill, that I was told it would be ish. However the person in the shop NEVER said about paying for the device on top of this, now paying £40 a month.. Now I see how you get your money!

• 
  Sub Singh (@sub_virk) reported 13 minutes ago

  @O2 My Vodafone number was ported over to O2 and now I can't receive any phone calls from the Vodafone network. It looks like a problem with porting my number as Vodafone say they have not received a port request even though my number is now with O2. Can't get through to O2.

• 
  Wendy Morfill (@wendymorfill) reported 15 minutes ago

  @O2 Yes I've done a service check everyday & i get told there's a problem with a mast that an engineer is on their way to. This is day 3!!!!! Indoors I'm connected to my Internet which means I can check emails etc, but away from home I have absolutely nothing.

• 
  Ricki Kalsi (@ricki_kalsi) reported 17 minutes ago

  @virginmedia can you please help me resolve my account issue? After 60+ calls over 6 months I’ve had enough. I’ve been hung on by managers, shouted at by call centre reps - it’s unacceptable. @O2 can’t help despite being the same company and have suggested I reach out to you.

• 
  Gemma Begley (@GBegs) reported 18 minutes ago

  Hey @O2 no network in BT79 since 11am. Any updates!?

• 
  FB (@FinchardsBranch) reported 19 minutes ago

  @O2 No problem on the O2 front. I got my double data 👍 Virgin have been awful.