O2 outages and service status in Hagley, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hagley, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hagley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hagley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hagley, England
The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury
|
Internet | 12 hours ago |
|
Oldbury
|
Internet | 3 days ago |
|
Birmingham
|
Phone | 5 days ago |
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Birmingham
|
Internet | 9 days ago |
|
Bromsgrove
|
Phone | 13 days ago |
|
Birmingham
|
Internet | 15 days ago |
Community Discussion
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O2 Issues Reports Near Hagley, England
Latest outage, problems and issue reports in Hagley and nearby locations:
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Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England@CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!
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Amy Bradwell (@amy_bradwell) reported from Birmingham, England@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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Matthew Sparks (@matthew_74) reported from West Bromwich, EnglandHi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?
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Teg Singh (@MrTegSingh) reported from Wolverhampton, England@O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone
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Andy Hollinson (@AndyH_Official) reported from Redditch, England@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
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Harris (@areeyoushaw) reported from Dudley, EnglandSignals dog **** today lads, lasses, (other) @O2
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Lysander 🦆 (@Lysander_16) reported from Wednesfield, EnglandHey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
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Andy Hollinson (@AndyH_Official) reported from Redditch, England@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
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Sophie Drake (@SophieMDrake) reported from Birmingham, England@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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Teg Singh (@MrTegSingh) reported from Wolverhampton, England@wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡
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Dave Bennett (@DaveBennett79) reported from Redditch, England@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
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Anne Baines 💙💙💙💙💙💙 (@AnneBaines1) reported from Hagley, England@acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself
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Conor (@conorcole) reported from Birmingham, England@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
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Iyaaz Matadar (@IyaazMatadar) reported from Redditch, EnglandAnyone on @O2 having problems sending @WhatsApp messages?
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JAC Autos (@jac_autos) reported from Studley, EnglandHi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80
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Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️🌈🌹🌊 (@Martbushii) reported from Dudley, England@O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet
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John McKeon (@goingabitgrey) reported from Birmingham, England@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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Nas Mahmud (@M5Mahmud) reported from Birmingham, England@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
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Adam Waterhouse (@adam0604) reported from Halesowen, EnglandYo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Wallis (@tedriffski) reportedCome on @o2 I’m on the embankment and signal is pony.
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Addam Nozz 🚜🏴 (@Agnozzer1) reported@O2 I may have done, but the agent I spoke to was so awful I hung up and went elsewhere.
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abhijeetdhumal (@abhijeetdhumal) reported@O2 Hey, I placed an order for a new SIM yesterday and have yet to receive the SIM. But today you guys generated the bill and sent it to me. I don't have the SIM yet, so the service is not yet activated. Can you please explain it?
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@Music_MoviezDan (@Music_MoviezDan) reported@O2 Would you like to sort out your shambles of a customer service department anytime soon or would you like me to speak to @Ofcom and launch a formal complaint? #poorcustomerservice #multiplefailures
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Connor Gurney (he/him) (@connordoner) reported@ianpyeiseboe @O2 Are you still having this issue, Ian? Very similar issues here in the same area — particularly with my connection dropping from 4G to 3G and having to turn it off and back on again to restore 4G.
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QueenB (@Busmac) reported@O2 I just got off the phone with an o2 agent and that has been the best customer service call from o2 to date. I have been a customer for over 15 years and that was a brilliant call. The quality was A***, my issues were resolved with the best technical know how…Wow!👏🏾👏🏾
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Harry (@harryt84) reportedCalled @O2 yesterday to report@the problems I’m having, so they’ve sent me a new sim. Didn’t tell me they’d be turning my current one off in the meantime. So now I’m absolutely screwed until the replacement arrives. Being on O2 has been and absolute disaster 🤬🤬🤬
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Gemma (@gemzykate) reported@emmajanerose37 @O2 Same for me…just cuts off. Tried doing the 1750 thing, that also cuts off 🙄 Appears to be an issue for many. What do we do about this O2??
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Isaac Shorter (@ishorter01) reported@O2 after three requests to cancel my contract (within the 14 day 'change-your-mind-period') why have you still not done it? Only 6 days until I am locked in 😒
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Pamela Paterson (@pammiep1) reported@O2 @EnglandRugby Pity you can't inspire your customer services department to deal with customer issues without them spending hours on the phone with no resolution.