O2

O2 Outage Report in Hagley, Worcestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hagley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hagley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hagley, Worcestershire, England 11/29/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hagley, Worcestershire, England

The most recent O2 outage reports came from the following cities: Birmingham, Dudley, West Bromwich, Oldbury, Bromsgrove and Wednesbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomDudley Phone
United KingdomBirmingham Internet
United KingdomWest Bromwich Total Blackout
United KingdomBirmingham Internet
United KingdomOldbury Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hagley, England

Latest outage, problems and issue reports in Hagley and nearby locations:

  • John10649040 John (@John10649040) reported from Birmingham, England

    @O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !

  • KittykatClaire Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported from Willenhall, England

    I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

  • Crystalcraftand Crystalcraft Andy (@Crystalcraftand) reported from Dudley, England

    @O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan.  I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • StevoJones1984 Steve Jones (@StevoJones1984) reported from West Bromwich, England

    I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

  • paulberry2303 Paul Berry (@paulberry2303) reported from Wolverhampton, England

    @O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?

  • PeteVillan1981 Carpy Villan™️ (@PeteVillan1981) reported from Wednesfield, England

    @gazswain @O2 O2 🤝 Virgin - dog **** mobile networks

  • berniebaps101 ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported from Birmingham, England

    @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

  • amanmarway batgirl (@amanmarway) reported from West Bromwich, England

    @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

  • Tracey_Devina Tracey_Devina (@Tracey_Devina) reported from West Bromwich, England

    @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

  • Hannahbreenx han (@Hannahbreenx) reported from Bromsgrove, England

    @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

  • ReissOmari Gordé 🥚 (@ReissOmari) reported from Birmingham, England

    I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

  • charlll18x Charlotte (@charlll18x) reported from Dudley, England

    Dunno what’s worse your “priority” or signal @O2

  • auspices richard (@auspices) reported from Birmingham, England

    anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage

  • _Rachele_ Rachele (@_Rachele_) reported from Birmingham, England

    Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

  • Caina07Adam Adam (@Caina07Adam) reported from Wychbold, England

    @O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?

  • KittykatClaire Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported from Willenhall, England

    That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....

  • Cheadle Hooty McOwlface (@Cheadle) reported from Birmingham, England

    @whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves

  • hijabiexplorer Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported from Birmingham, England

    Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

  • MuslimShamir Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported from Birmingham, England

    @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mrs_rossco Mrsross2014 (@mrs_rossco) reported

    Hi @O2 trying to complete this offer but the only option at checkout is to keep number or take new number. The keep option isn't valid as it only applies to moving from one provider to another but as im an o2 customer it doesn't apply. Thanks

  • YAYshamsaldeen د. يوسف شمس الدين (@YAYshamsaldeen) reported from Mansfield Woodhouse, England

    @O2 your services are down, and no communications ... some numbers are not connected ... 5G and 4G are shown but nothing working.... Also, you are down in Liverpool and suddenly it shows you are having maintenance until 31st of August...no communications for this either!

  • MissCourtsley Francesca Derecourt (@MissCourtsley) reported

    @O2 my data is no longer working abroad (Croatia) can you help!

  • MelanieTolhurst Melanie Tolhurst (@MelanieTolhurst) reported

    @O2 might honesty be the worst customer services experience of my life 😭

  • Happyengland79 Shana Hendry (@Happyengland79) reported

    Not looking good for you @O2. All the reports you ignore are more than a joke now! I bet when you pay for a service you expect it to work? You literally are ripping people off because you charge for something you fail constantly to provide #evidenceforombudsman

  • DaisyJHollands Daisy (@DaisyJHollands) reported

    @O2 Hi I’ve just received my first bill as a new customer through Virgin Media and I have questions yet when I click on”contact us” in the My O2 app I get “403 forbidden”.

  • YSIV115 Sinatra (@YSIV115) reported

    @O2 there’s bad service in my area again if you guys could look into it for me and a few others

  • EmilyC1618 Emily (@EmilyC1618) reported

    Genuinely never known service as terrible as @O2 No actual assistance offered as to how to set up new watch, I've done it wrong over an hour on live chat suddenly kicked off and now on hold on the phone. Tempted to send the bloody thing back and not bother

  • Darren6270 Darren (@Darren6270) reported

    @EE Complete waste of time. You’re a telecommunications company that can’t access accounts online. I’ll be exiting my contract due to lack of service first thing on Monday. Hopeless. @O2 here I come.

  • DanMusicMan89 Dan 'MusicMan' Glynn (@DanMusicMan89) reported

    @O2 Does loyalty for 20 years or so mean **** all to you? My mum has phones you numerous times to say the payment she owes you is fraudulent, and you've told her you've "added a note on her account", now you're saying you're going to cut off her incoming calls and texts?