O2 Outage Report in Hagley, Worcestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hagley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hagley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Hagley, Worcestershire, England
The most recent O2 outage reports came from the following cities: Birmingham, Dudley, West Bromwich, Oldbury, Bromsgrove and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Dudley |
Phone | |
| Birmingham |
Internet | |
| Dudley |
Phone | |
| Birmingham |
Internet | |
| West Bromwich |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hagley, England
Latest outage, problems and issue reports in Hagley and nearby locations:
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Rachele 🍷
(@_Rachele_) reported
from
Redditch, England
@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....
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Phil Tonks
(@PhilTonks2) reported
from
Dudley, England
@O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.
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ieesh
(@Ieeshhhk) reported
from
Birmingham, England
@O2 what’s with the dodgey service today 🙄
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karen
(@kazpeza) reported
from
Wednesfield, England
@O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@O2 your customer service has gone extremely S**T
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @three public shamed @o2 for being down. Pot Kettle..
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Stu Parry
(@Wolvostu) reported
from
Dudley, England
Is 02 down in the DY6 area @O2
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@O2 will someone please help me!!! Bloody useless o2
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
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Andrew
(@Bigglesdaf) reported
from
Wombourne, England
@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jade
(@Jadecamo) reported
Can @O2 sort its **** out im paying £40+ just to have no signal half the time. Hardly have 4G always 3G!
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P0rt4L
(@TheP0rt4L) reported
@O2 @Tch1Gl1 damn rip🥲
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Tarry®
(@Tarrybear87) reported
@virginmedia @O2 being that you have merged now that there would be a option for a mobile WiFi box for a week to get us connected as you have a problem getting cable to us at the moment so going put us without internet for a week till you connect us
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Elle 🦋
(@eliciawood_) reported
@georgiacockings @O2 I’ve not had signal for about 4/5 weeks it’s ridiculous
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Alexandra
(@alexandrawrig) reported
@O2 @O2 DM’d you. 5 wks ago I bought a phone from you, you disconnected my old number, & didn’t register my new contract. You claim its a technical issue. I have rang every single day for 5 weeks, still no resolution. Am I to ring every day for another 5 weeks?
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demetrius
(@Demetriiuz) reported
Conversation with @O2 and their horrible customer service, a thread Me: Hi your network is down in my area *Gives postcode* o2: ok, ill check *runs checks* System showing as fine me: ok, but my phone is emergency calls only. as with all my colleagues on both 02 and @VodafoneUK
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TheBigRedFella
(@CarlV_B) reported
@O2 No, under settings/Network Provider Lock, it states Sim Locked, despite this both EE & 3 network sims work, hence the explanation from Apple it’s only unlocked to Europe (regional) it should state No Sim Restrictions to be fully unlocked
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Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕
(@simonhall1974) reported
@rogers_kieron @O2 @Ofcom Yup, I'm slowly getting to the end of my tether with companies line them. Absolutely no customer service and a constant refusal to admit when its they who are wrong
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Colin Bertram
(@thebeatentracks) reported
@O2 Will @O2 customers be included in the emergency alert testing scheduled for today between 1 and 2pm?
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jay elton
(@jayelton24) reported
Since getting the #iphone12 i have had nothing but issues with making calls on @o2. previous iPhone was fine signal was always strong , all my calls now fail first time round. Is anyone else having these issue’s.