O2

O2 Outage Report in Hagley, Worcestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hagley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hagley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hagley, Worcestershire, England 12/06/2025 07:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hagley, Worcestershire, England

The most recent O2 outage reports came from the following cities: Birmingham, Dudley, West Bromwich, Oldbury, Bromsgrove and Wednesbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomDudley Phone
United KingdomBirmingham Internet
United KingdomDudley Phone
United KingdomBirmingham Internet
United KingdomWest Bromwich Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hagley, England

Latest outage, problems and issue reports in Hagley and nearby locations:

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

  • ChrisSammons_ Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    @O2 your customer service has gone extremely S**T

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • PhilTonks2 Phil Tonks (@PhilTonks2) reported from Dudley, England

    @O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

  • gav_wallace1 Gavin Wallace (@gav_wallace1) reported from Wednesfield, England

    2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest

  • TheCarlFord Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken

  • MrRichAnderson Richard Anderson (@MrRichAnderson) reported from Kidderminster, England

    @O2 Terrible customer service, AGAIN. Promised a call on Monday morning. Came whilst I was out of reception (No surprise there!) Voicemail left saying you would try again. Nothing all week. Another reason not to actually upgrade and to leave O2.

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @three public shamed @o2 for being down. Pot Kettle..

  • iamRicardoW RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England

    @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

  • Wolvostu Stu Parry (@Wolvostu) reported from Dudley, England

    Is 02 down in the DY6 area @O2

  • Ieeshhhk ieesh (@Ieeshhhk) reported from Birmingham, England

    @O2 what’s with the dodgey service today 🙄

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

  • ChrisSammons_ Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

  • _Rachele_ Rachele 🍷 (@_Rachele_) reported from Redditch, England

    @O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍

  • msetchell Matt (@msetchell) reported from Redditch, England

    Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • FrnkThHmnBy Frank (@FrnkThHmnBy) reported

    @O2 I was on hold for 30+ mins. Hung up and tried again, this time asked for an upgrade, magically someone answers straight away. Do you just hope people will get bored and endure the terrible signal and customer service for a few more years?

  • joebonthuys Joseph Bonthuys (@joebonthuys) reported

    @O2 I returned some AirPods back in March and am still waiting for the money to be refunded. Countless phone calls later and still without a penny. Customer service assure me they’ll sort it out & money will be with me and I’ve lost all confidence in getting it back now. Had enough!

  • makul1 makul malik (@makul1) reported

    @R0J101 @O2 Which network u suggest then .i just moved Here

  • DaveMJo1 Dave MJ (@DaveMJo1) reported

    My wife (stage 4 cancer) and I, have just received a section 87 default notice from @O2 for a phone they could not supply, we never received and about which they have been informed on 8 occasions. O2 have acknowledge all of this but still they persist. 1/3

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • SuzCEO Suzanne Horner (@SuzCEO) reported

    @O2 So, is the point of a DM to allow you to investigate my issue or is it merely to stop people highlighting the failures of O2 on social media 🤔#question

  • tjwmurphy Timothy Murphy (@tjwmurphy) reported

    @O2 I’ve had 4G with you since it was introduced. Obviously it will regularly drop through normal use depending on available signal. Until two weeks ago this notification has never come up and it specifically says O2 has turned it off. It’s not normal.

  • AshleyIves6 Ashley Ives (@AshleyIves6) reported

    @O2 how I’m i suppose to get in contact with customer services when you’ve blocked my phone fuming Plus net work!!!!

  • SerenaMann69 Serena Kaur Mann 😈🇬🇧🇮🇳 (No DM'S) (@SerenaMann69) reported

    @O2 I cannot make calls or texts. It doesn't work wherever I seem to go. Your online customer service team are useless and don't seem to get this. I cannot call or text to obtain a simple PAC code and they/you won't generate one for me?????

  • SerenaMann69 Serena Kaur Mann 😈🇬🇧🇮🇳 (No DM'S) (@SerenaMann69) reported

    @O2 Just joined you. Haven't had signal for a single minute since joining. Customer services hung up 4 times after being on hold for over 2 hours total. Can't obtain a simple PAC code to leave you...luckily still within cooling period. Feel sorry for your contracted customers!