O2 Outage Report in Hagley, Worcestershire, England

Problems in the last 24 hours in Hagley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hagley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (31%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Hagley, England

The most recent O2 outage reports came from the following cities: Bromsgrove, Birmingham, Walsall, Stourbridge, Wolverhampton, West Bromwich, Oldbury, and Dudley.

City	Problem Type	Report Time
Bromsgrove	Phone	3 days ago
Birmingham	Internet	6 days ago
Birmingham	Internet	7 days ago
Birmingham	Internet	7 days ago
Birmingham	Phone	11 days ago
Birmingham	Internet	16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hagley, England

Latest outage, problems and issue reports in Hagley and nearby locations:

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 16 seconds ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Adam (@Caina07Adam) reported 4 minutes ago from Wychbold, England

  @O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????

• 
  Steve Jones (@StevoJones1984) reported 10 minutes ago from West Bromwich, England

  I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

• 
  richard (@auspices) reported 12 minutes ago from Birmingham, England

  anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 12 minutes ago from Willenhall, England

  That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....

• 
  ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported 13 minutes ago from Birmingham, England

  @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

• 
  🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported 15 minutes ago from Perton, England

  @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

• 
  Paul Berry (@paulberry2303) reported 16 minutes ago from Wolverhampton, England

  @O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?

• 
  Crystalcraft Andy (@Crystalcraftand) reported 17 minutes ago from Dudley, England

  @O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan.  I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)

• 
  Matthew Sparks (@matthew_74) reported 20 minutes ago from West Bromwich, England

  @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

• 
  batgirl (@amanmarway) reported 22 minutes ago from West Bromwich, England

  @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

• 
  Tracey_Devina (@Tracey_Devina) reported 22 minutes ago from West Bromwich, England

  @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

• 
  han (@Hannahbreenx) reported 24 minutes ago from Bromsgrove, England

  @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

• 
  Gish Abeyratne (@GoGishiGoGo) reported 28 minutes ago from Birmingham, England

  @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

• 
  Rachele (@_Rachele_) reported 34 minutes ago from Birmingham, England

  Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

• 
  Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported 34 minutes ago from Birmingham, England

  Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

• 
  Gordé 🥚 (@ReissOmari) reported 45 minutes ago from Birmingham, England

  I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

• 
  Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported 51 minutes ago from Birmingham, England

  @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

• 
  Adam (@Caina07Adam) reported 55 minutes ago from Wychbold, England

  @O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?

• 
  Gish Abeyratne (@GoGishiGoGo) reported 60 minutes ago from Birmingham, England

  @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tiggergeek (@Tiggergeek) reported 3 minutes ago

  @O2 Are you still looking at my porting issue? You DM'd me yesterday, I replied and then I got an automated reply saying you were taking a break but I've heard nothing else since.

• 
  Brian Martin (@BrianMa63080971) reported 4 minutes ago

  @O2 On hold, UK time 14:24 - Answered @ 14:28, Shahim has done nothing and continues with his script. I terminate the call and will be seeking legal advice.

• 
  Brian Martin (@BrianMa63080971) reported 5 minutes ago

  @O2 Hey, @O2 - I am STILL waiting for you to restore my service - your "customer service" lines appear to be turned off and I am STILL waiting for you to restore my service using the money the Ombudsman ordered you to pay me. WHY are you so utterly incompetent?

• 
  Jay (@join4te) reported 6 minutes ago

  @O2 Day 56 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

• 
  Jay (@join4te) reported 7 minutes ago

  @O2 Day 57 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

• 
  Spooky Baron (@SpookyBaron) reported 7 minutes ago

  @RashadBraimah @O2 I wonder if they Capped it a little more over Christmas and coming up to the new Year? I'm going end of Feb and am with o2, hoping not to run into this issue.. @O2

• 
  Chris Palmer (@chrispalmer91) reported 12 minutes ago

  @MissJP82 @O2 The @O2 signal across all of elderslie, Johnstone and Linwood is an absolute joke!! I’m the same can’t make calls or use 4G 😡

• 
  Rose (@sirhan13) reported 15 minutes ago

  @O2 just spoke to a customer adviser (Joshua) re 2 new contracts on O2. Called 0808002020 as per your website. The sales person was conducting credit checks and asked for multiple details (account number sort code card number and expiry) and *also* asked for the CVV which

• 
  Keith Harris🇮🇱#JusticeForMalkiRoth (@Keithdavidharri) reported 15 minutes ago

  @O2 you say "better connected"? Been reporting poor voice calls in my area for weeks. Nothing happening, when @O2 do something?

• 
  Polly Talbot (@Polz212) reported 15 minutes ago

  @O2 Hi O2, I've not had any signal in the Edinburgh area for 7 days now. Wondering when this will be fixed?