O2 Outage Report in Hagley, Worcestershire, England

Problems in the last 24 hours in Hagley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hagley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Hagley, England

The most recent O2 outage reports came from the following cities: Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, Oldbury, and Dudley.

City	Problem Type	Report Time
Birmingham	Internet	4 days ago
Bromsgrove	Phone	7 days ago
Birmingham	Internet	10 days ago
Birmingham	Internet	11 days ago
Birmingham	Internet	11 days ago
Birmingham	Phone	16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hagley, England

Latest outage, problems and issue reports in Hagley and nearby locations:

• 
  Gordé (@ReissOmari) reported 7 minutes ago from Birmingham, England

  @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

• 
  Andrew (@Bigglesdaf) reported 8 minutes ago from Wombourne, England

  @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

• 
  Tariq Khan (@TeeKhan84) reported 9 minutes ago from Birmingham, England

  Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2

• 
  Matt (@msetchell) reported 12 minutes ago from Redditch, England

  Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!

• 
  Chris Sammons (@ChrisSammons_) reported 17 minutes ago from Birmingham, England

  @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

• 
  Phil Tonks (@PhilTonks2) reported 18 minutes ago from Dudley, England

  @O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.

• 
  Gordé (@ReissOmari) reported 19 minutes ago from Birmingham, England

  @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

• 
  Rachele 🍷 (@_Rachele_) reported 23 minutes ago from Redditch, England

  @O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍

• 
  Ashley Robert Scrivens (@AshScrivens) reported 27 minutes ago from Birmingham, England

  Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

• 
  Stu Parry (@Wolvostu) reported 30 minutes ago from Dudley, England

  Is 02 down in the DY6 area @O2

• 
  Jonathan Deavs (@Y2JONAKERFELDT) reported 32 minutes ago from Redditch, England

  @O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.

• 
  Ashley Robert Scrivens (@AshScrivens) reported 42 minutes ago from Birmingham, England

  Remember when @three public shamed @o2 for being down. Pot Kettle..

• 
  ieesh (@Ieeshhhk) reported 43 minutes ago from Birmingham, England

  @O2 what’s with the dodgey service today 🙄

• 
  George Kafetzis (@Georgekafetzis) reported 44 minutes ago from Birmingham, England

  The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.

• 
  Gavin Wallace (@gav_wallace1) reported 46 minutes ago from Wednesfield, England

  2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest

• 
  RICARDO WILLIAMS (@iamRicardoW) reported 48 minutes ago from Birmingham, England

  @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

• 
  HH (@harryharrad) reported 50 minutes ago from Birmingham, England

  @SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!

• 
  George Kafetzis (@Georgekafetzis) reported 50 minutes ago from Birmingham, England

  @O2 your customer service has gone extremely S**T

• 
  Richard Anderson (@MrRichAnderson) reported 50 minutes ago from Kidderminster, England

  @O2 Terrible customer service, AGAIN. Promised a call on Monday morning. Came whilst I was out of reception (No surprise there!) Voicemail left saying you would try again. Nothing all week. Another reason not to actually upgrade and to leave O2.

• 
  Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported 55 minutes ago from Kinvere, England

  I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sammy (@sammy56373846) reported 8 minutes ago

  @O2 Hi, my o2 sim card accidentally fell down the sink. How do I request a new one please?

• 
  Tilt123 (@Tilt123) reported 9 minutes ago

  @O2 Ok thanks. Both my wife and I have mobiles on the o2 network and we cannot make calls at the moment. We both have full signal. I expect it's only a temporary issue.

• 
  Aya (@xayanassar) reported 10 minutes ago

  @O2 how can I have no service in my own bedroom ?!!!! Why has the signal been so awful recently

• 
  Squall Loire (@squall_loire) reported 11 minutes ago

  @O2 WTF is going on with you lately? You've just charged me £8.24 (£6.87+VAT) for Disney+ addon, when going direct to Disney would only cost £7.99.

• 
  C_B_ L (@CCbl62724108) reported 16 minutes ago

  @O2 I have been going round in circles on your website looking for a contact number. No network in G41 area for 5 days! Please get in touch ASAP

• 
  Annalise OBE (@annaliseb) reported 17 minutes ago

  @O2 hi can someone help me activate my free Disney + extra, I've been doing as I'm told but it keeps sending me to subscribe and pay ....

• 
  Heids. (@thatspiffing) reported 18 minutes ago

  @O2 hello, my sister is trying to claim her free headphones after buying a new phone. She needs an invoice number, where can she find that? She wasn’t given a help booklet as they had run out

• 
  Sam Panasuik (@SamPanasuik) reported 18 minutes ago

  @O2 I need help with a device, i seem to be getting no where; returned watch as gone missing - had to send back as you sent the wrong cokour. My replacement watch hasnt turbed up/z fold screen&camera lens as got lines throw it /My billing dates are all over&not on 1 day or date

• 
  Jonathan Davis (@GatesMcTaste) reported 20 minutes ago

  @O2 is it true that if I upgrade my phone and have it delivered online and I have a problem I can't then take it to a brick and mortar store to be sorted I need to mail it back? I heard this in a store today.

• 
  Maggy Clark (@MaggyClark) reported 22 minutes ago

  @O2 What is wrong with your website. Can't top up - total rubbish. Bye, bye - can't be doing with your crap service. Don't bother to reply as totally fed up with you.