O2 Outage Report in Hagley, Worcestershire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hagley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hagley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (19%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hagley, Worcestershire, England
The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Stourbridge, Wolverhampton, West Bromwich, Oldbury and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Walsall |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hagley, England
Latest outage, problems and issue reports in Hagley and nearby locations:
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@O2 Hi, please could you help me with a online store order?
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John
(@John10649040) reported
from
Birmingham, England
@O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !
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SAB Photography
(@sabphotos69) reported
from
Dudley, England
@TheOldDear @O2 @EnglandRugby You’d think it would be easy to provide a service considering they charge me……….. wait for it £67 a month. I get no signal at all most of the time. Yet apparently engineers are working on it.
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Carpy Villan™️
(@PeteVillan1981) reported
from
Wolverhampton, England
How poor is the coverage from @virgin mobile? Since the merger with @O2 the mobile coverage is appalling. Massive price increase on all plans/ packages yet the network service is worse than ever
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@O2 Priority down!!!!!
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.
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ChrisJSharratt_
(@ChrisJSharratt_) reported
from
Birmingham, England
@O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!
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Dani Grim
(@RefinedSavage) reported
from
Dudley, England
Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2
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PongoVilla
(@PongoVilla) reported
from
Birmingham, England
Why has #o2 gone crap since they merged with #Virgin time to move @o2
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Charlotte
(@charlll18x) reported
from
Dudley, England
Don’t know what I’m paying for as it is can’t name a place I actually get signal, now a massive price increase. Can’t wait to leave @O2
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Dean but festive
(@DeanMSimons) reported
from
Birmingham, England
hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 yet again unable to charge my car because the signal from isn’t good enough.
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Dani Grim
(@RefinedSavage) reported
from
Dudley, England
@O2 Thanks, it was worth a try, but unfortunately I can't open the link because my connection speed is apparently too slow.
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John
(@John10649040) reported
from
Birmingham, England
@O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !
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Charlotte
(@charlll18x) reported
from
Dudley, England
Dunno what’s worse your “priority” or signal @O2
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Tom Bradshaw
(@_tombradshaw) reported
from
Birmingham, England
@EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 Called to complain about poor network coverage where I live and work. Battery died whilst waiting on hold forever.
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Carpy Villan™️
(@PeteVillan1981) reported
from
Wolverhampton, England
@villa4ever29 @Virgin @O2 Awful mobile coverage for the last 12 months. Shame I’m tied in to my contract for another 6 months. It’s been particularly bad the last couple of weeks. No 4G available and switching between 3G & EDGE regularly. Appalling
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SAB Photography
(@sabphotos69) reported
from
Woodside, England
@simonmaroulis @O2 @ThreeUK The mast near me. Hasn’t worked in now 19months. I understand dead spots, but I struggle to get a 4g signal anywhere. Utterly ridiculous.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Adele Laurie
(@AdeleLaurie5) reported
@O2 @Emzzoxox I have exactly the same issue with the automated line, it just hangs up when you press option one.
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Stuart
(@partrefurb) reported
@O2 I have a sim only/volt 27th Dec, my volt hasn't been applied. Have been promised it will be in 14 I have said if not i want to cancel (passed) 14 days. Told I can do this if I wait till applied. Is this correct?
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Brett A. Piercefield
(@_brett0) reported
@O2 I got it paid. Don't know why the people yesterday had issues. I was done in 3 minutes today.
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Vinnie
(@calenzovincenzo) reported
@O2 Had DD on my virgin account (without giving consent @metpoliceuk) yes charged me £10 and i never used the sim. They now cancel my sim and at the next bill (which i have no idea where i will see it) i have to call again and have a cheques for it. I'm an o2 customer already
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Srs as a heart attack!
(@kylefeehily) reported
@O2 get your **** together and stop leaking my information to scammers.
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Pete
(@Pete86028117) reported
@O2 ive had my phone stolen and its been 3 days now going back and forth to the store to activate the new sim card with my old phone number! This is a joke. Very poor customer service. I work nights and dont have the freedom and time to make daily trips.
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Alan Stokes
(@AlanGS4) reported
Horrendous customer service from @O2 Trying to resolve an old account and they hung up twice! 😡😡
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Sam Irving
(@irving_sam) reported
@O2 Phone mast in my area has been down since 7pm Saturday. Haven't been able to make/receive calls or texts as it says no SIM. Been unable to speak to anyone on web chat to find out when it will be fixed.
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Veronica.Celorrio
(@VeronicaCelorr1) reported
@O2 I need help with my order, what is the number that I can call? I wanted to take my current number to O2, but my order shipping email tells me what's my new O2 number. Not what I was expecting. Thanks!
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Mark Adams
(@MarkA7799) reported
how do I speak to a real person in @O2 customer services?