O2 Outage Report in Hagley, Worcestershire, England

Problems in the last 24 hours in Hagley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hagley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Hagley, England

The most recent O2 outage reports came from the following cities: Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, Oldbury, and Dudley.

City	Problem Type	Report Time
Birmingham	Phone	17 hours ago
Birmingham	Internet	5 days ago
Bromsgrove	Phone	8 days ago
Birmingham	Internet	11 days ago
Birmingham	Internet	12 days ago
Birmingham	Internet	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hagley, England

Latest outage, problems and issue reports in Hagley and nearby locations:

• 
  Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported 2 minutes ago from Birmingham, England

  @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

• 
  Matthew Sparks (@matthew_74) reported 7 minutes ago from West Bromwich, England

  @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

• 
  Steve Jones (@StevoJones1984) reported 9 minutes ago from West Bromwich, England

  I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

• 
  Adam (@Caina07Adam) reported 13 minutes ago from Wychbold, England

  @O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 21 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported 22 minutes ago from Birmingham, England

  Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

• 
  batgirl (@amanmarway) reported 23 minutes ago from West Bromwich, England

  @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

• 
  Gish Abeyratne (@GoGishiGoGo) reported 25 minutes ago from Birmingham, England

  @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

• 
  ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported 27 minutes ago from Birmingham, England

  @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

• 
  Matthew Sparks (@matthew_74) reported 33 minutes ago from West Bromwich, England

  Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

• 
  Adam (@Caina07Adam) reported 33 minutes ago from Wychbold, England

  @O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?

• 
  han (@Hannahbreenx) reported 35 minutes ago from Bromsgrove, England

  @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

• 
  Gordé 🥚 (@ReissOmari) reported 36 minutes ago from Birmingham, England

  I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

• 
  🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported 38 minutes ago from Perton, England

  @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

• 
  Rachele (@_Rachele_) reported 46 minutes ago from Birmingham, England

  Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

• 
  Crystalcraft Andy (@Crystalcraftand) reported 47 minutes ago from Dudley, England

  @O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan.  I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)

• 
  Tracey_Devina (@Tracey_Devina) reported 48 minutes ago from West Bromwich, England

  @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

• 
  Paul Berry (@paulberry2303) reported 49 minutes ago from Wolverhampton, England

  @O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?

• 
  Adam Waterhouse (@adam0604) reported 59 minutes ago from Halesowen, England

  Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

• 
  Gish Abeyratne (@GoGishiGoGo) reported 59 minutes ago from Birmingham, England

  @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Duncan Turner (@rockmunkee) reported 9 minutes ago

  @O2 any chance of some help please? My father in law is having real difficulties with trying to talk to someone ref his service - supposed to have full coverage at his house yet continually cutting out. He’s had great service before but the lack of human interaction is rubbish!

• 
  Becca Keenan (@keenan_becca) reported 9 minutes ago

  @O2 I’ve got an issue with my Apple Watch I got from you. Is there someone who can help me please?

• 
  K A S E Y S M A R T (@kaseysmartxo) reported 11 minutes ago

  @olivekxc @O2 This has happen to me? Could yous help at all

• 
  Alison Taylor ARPS (@loftylion9) reported 12 minutes ago

  So a chap from @O2 offers me a Black Friday discount of 40% off my future bills. A code is messaged to me which I recite. Twice. Apparently it isn't valid so no discount. #wtf

• 
  Kirsty Smith (@KirstSmith__) reported 14 minutes ago

  @O2 Imagine ordering the new iPhone to find its out of stock and no idea when it will be back in stock Oh and to top it off can’t get into my o2 account🙄 Just the service a new customer wants

• 
  Ahsan (@AhsanPMLN_) reported 15 minutes ago

  @O2 Tried again today. Same situation again. Got cut off. So trying since 22nd to cancel and now it’s the 25th and still no luck?

• 
  Peter O'Neill (@peter_oneill) reported 17 minutes ago

  @O2 Any recommended times to call without being in an hour long queue? Why is not possible to cancel your plan or to switch to a pay as you go plan online but it is very possible to sign up to a new plan online?

• 
  Nick 🔶 (@sussexmouette) reported 17 minutes ago

  Tried a checkout with @O2 - definite issue with pulling correct address detail through. 4 different cards declined! A first!

• 
  Lauren (@heyimlaurenh) reported 21 minutes ago

  @O2 Contacted you guys at the weekend re upgrading my sim, as I was getting a new phone. Data stopped working on Monday, no matter where I am. Turned my device and mobile data off and on multiple times, nothing appears to work. Had this problem last year when I got a new sim as well.

• 
  Matt (@dlcmatt) reported 25 minutes ago

  @O2 hi I just started a contract with you which includes free @disneyplus. As I already was subscribed to this service before joining O2, how do I take advantage of this offer?