O2

O2 Outage Report in Hagley, Worcestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hagley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hagley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hagley, Worcestershire, England 01/20/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hagley, Worcestershire, England

The most recent O2 outage reports came from the following cities: Kidderminster, Tipton, Birmingham, Walsall, Oldbury and Dudley.

Loading map, please wait...
City Problem Type Report Time
United KingdomKidderminster Total Blackout
United KingdomTipton Phone
United KingdomBirmingham E-mail
United KingdomBirmingham Internet
United KingdomWalsall Phone
United KingdomOldbury E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hagley, England

Latest outage, problems and issue reports in Hagley and nearby locations:

  • charlll18x Charlotte (@charlll18x) reported from Dudley, England

    Don’t know what I’m paying for as it is can’t name a place I actually get signal, now a massive price increase. Can’t wait to leave @O2

  • DeanMSimons Dean but festive (@DeanMSimons) reported from Birmingham, England

    hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?

  • MikeKlymko Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 Called to complain about poor network coverage where I live and work. Battery died whilst waiting on hold forever.

  • PeteVillan1981 Carpy Villan™️ (@PeteVillan1981) reported from Wolverhampton, England

    How poor is the coverage from @virgin mobile? Since the merger with @O2 the mobile coverage is appalling. Massive price increase on all plans/ packages yet the network service is worse than ever

  • _tombradshaw Tom Bradshaw (@_tombradshaw) reported from Birmingham, England

    @EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!

  • sabphotos69 SAB Photography (@sabphotos69) reported from Woodside, England

    @simonmaroulis @O2 @ThreeUK The mast near me. Hasn’t worked in now 19months. I understand dead spots, but I struggle to get a 4g signal anywhere. Utterly ridiculous.

  • MikeKlymko Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.

  • RefinedSavage Dani Grim (@RefinedSavage) reported from Dudley, England

    @O2 Thanks, it was worth a try, but unfortunately I can't open the link because my connection speed is apparently too slow.

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • PongoVilla PongoVilla (@PongoVilla) reported from Birmingham, England

    Why has #o2 gone crap since they merged with #Virgin time to move @o2

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @O2 Hi, please could you help me with a online store order?

  • sabphotos69 SAB Photography (@sabphotos69) reported from Dudley, England

    @TheOldDear @O2 @EnglandRugby You’d think it would be easy to provide a service considering they charge me……….. wait for it £67 a month. I get no signal at all most of the time. Yet apparently engineers are working on it.

  • PeteVillan1981 Carpy Villan™️ (@PeteVillan1981) reported from Wolverhampton, England

    @villa4ever29 @Virgin @O2 Awful mobile coverage for the last 12 months. Shame I’m tied in to my contract for another 6 months. It’s been particularly bad the last couple of weeks. No 4G available and switching between 3G & EDGE regularly. Appalling

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

  • MikeKlymko Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2

  • RefinedSavage Dani Grim (@RefinedSavage) reported from Dudley, England

    Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

  • MikeKlymko Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 yet again unable to charge my car because the signal from isn’t good enough.

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @O2 Priority down!!!!!

  • John10649040 John (@John10649040) reported from Birmingham, England

    @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

  • ChrisJSharratt_ ChrisJSharratt_ (@ChrisJSharratt_) reported from Birmingham, England

    @O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PresidentKitCat President Kit Cat🐾 (@PresidentKitCat) reported

    @O2 im having trouble paying my bill and your online and phone call system is impossible to use cant get in touch with a "human"......... Thanks for calling goodbye

  • LozEli1 Loz Eli (@LozEli1) reported

    @O2 Its frustrating that you've not even asked for a contact number to check my account or offer to call & help assist with this over the phone. I dont think its an issue with service in Swindon or hundreds on o2 would have been posting about all over Facebook & Twitter etc for weeks

  • Roberto36961398 Roberto (@Roberto36961398) reported

    @kelseyanewman @O2 I get the same problem. They fob me off but saying that they’ve checked any work going on in the area and I’ve said everything is fine the network is perfect so basically they’re blaming me & my phone. I’ve got a brand-new iPhone 11 with 80 gig of data and can’t use it

  • Metal_Militia_X Metal_Militia_ (@Metal_Militia_X) reported

    72 hours without a phone. Unacceptable service from @o2 good job I managed to change my day off - was not going to lose money over something that is not my fault.

  • trace383 Tracey Phillips (@trace383) reported

    @O2 I’m extremely disappointed with the lack of support over my signal 😞

  • JXCKLUFC Jack (@JXCKLUFC) reported

    Surely it would be wise to mention a device is out of stock before letting the customer purchase it rather than afterwards with no time frame as to when it will be ? @O2

  • vipshy_ ☁️✨ (@vipshy_) reported

    @O2 It’s still not working even if I’ve done what the guide says. Even my colleague as well. What shall we do???

  • LozEli1 Loz Eli (@LozEli1) reported

    @O2 I've been paying for a service that I am not receiving and have not been receiving since mid February until now

  • sujan_nandanwar Sujan nandanwar (@sujan_nandanwar) reported

    @O2 Only one bar signal at moment

  • MatthewW191 Matthew Wright (@MatthewW191) reported

    @SirSimonHarris @O2 Oooo, looking good. Can't beat O2, their CS and service are the best.