O2 Outage Report in Hagley, Worcestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Hagley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hagley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Hagley, England
The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury
|
Internet | 1 day ago |
|
Birmingham
|
Phone | 3 days ago |
|
Birmingham
|
Internet | 7 days ago |
|
Bromsgrove
|
Phone | 11 days ago |
|
Birmingham
|
Internet | 13 days ago |
|
Birmingham
|
Internet | 15 days ago |
Community Discussion
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O2 Issues Reports Near Hagley, England
Latest outage, problems and issue reports in Hagley and nearby locations:
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Jonathan Deavs (@Y2JONAKERFELDT) reported from Redditch, England@O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.
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Iain L Masson - Musician (@Massontweet) reported from Birmingham, England@natashas_notes @O2 @cafenero @O2Priority It’s not possible in Birmingham to get one after 3pm on Tue or Wed any more. Until last month we always got one every Wednesday at tea time if we wanted (sold out Tuesdays) but now they sell out on both days by 3pm. There’s no reason to be with @O2 now - no phone signal /coffee.
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Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England@O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸
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Gavin Wallace (@gav_wallace1) reported from Wednesfield, England2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest
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Tariq Khan (@TeeKhan84) reported from Birmingham, EnglandAbsolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
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George Kafetzis (@Georgekafetzis) reported from Birmingham, EnglandThe guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.
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Richard Anderson (@MrRichAnderson) reported from Kidderminster, England@O2 Terrible customer service, AGAIN. Promised a call on Monday morning. Came whilst I was out of reception (No surprise there!) Voicemail left saying you would try again. Nothing all week. Another reason not to actually upgrade and to leave O2.
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Matt (@msetchell) reported from Redditch, EnglandThanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!
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Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England@O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.
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Carol Dickinson (@carol_dd6) reported from Dudley, England@O2 I keep getting texts off you, rang the number to stop them but it’s not available. I’m not with O2 anymore so want them to stop now. Help 😮
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Elliott Brown (@ellrbrown) reported from Birmingham, England@O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.
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Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, EnglandI can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
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George Kafetzis (@Georgekafetzis) reported from Birmingham, England@O2 your customer service has gone extremely S**T
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Rachele 🍷 (@_Rachele_) reported from Redditch, England@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
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Ash❗️ (@A_J_92) reported from Birmingham, England@jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!
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HH (@harryharrad) reported from Birmingham, England@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!
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Paula (@PaulasJewellery) reported from Dudley, England@O2 is there a issue with the service this afternoon cuz I can't add a bolt on.
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Miss Peace (@miss_peace16) reported from Birmingham, England@O2 disgusting service o2 that an email from a week ago STILL has not been acknowledged.
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RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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5 (@one786love) reported@O2 never buy insurance with 02 they are disgusting people
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Leah Morris (@lovelybyleah) reported@O2 @JohnBishop100 Can you respond to my tweet... I’ve been trying for 7 months in store, on the phone, emailing to cancel my contract... I’m now STILL being charged for a number I’ve not used in over a year ... this is ridiculous...
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name Jeff (@Ell_Henshaw) reported@O2 how do I cancel my phone contract with you. Ive tried looking on my account to see how however it does not say, same with looking it up online. So how do I do it?
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Mark Parish (@Monkeybadger48) reported@O2 Been going round and round in circles with your app and 202 service. I simply want to pay off a device plan but it seems like it would be easier for me to lay a golden egg. Fiona on your live chat is not helpful at all.
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Aiden (@aidenisveryepic) reported@tescomobile @O2 please fix your ******* signal i apparently have 4g but i can not load anything, this is like this always so much for 99% coverage. honestly fix this issue this has been like this for months
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Gary Chapman (@Gazby77) reported@O2 truly appalling today. Can't speak to anyone at 02, either by speaking or by chat service.
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helen mcpherson (@helenmc79345885) reported@O2 I ordered an apple series 6watch for my husband as I have one .I stupidly ordered him one on my o2account which cleared my account .I want d separate one for him I’m now out of pocket by £507.please please help.I’m awaiting reply via chat but nothing yet.
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Annette Stimpson (@AnnetteStimpso2) reported@O2 I have upgraded my phone early December to a s20,I have had problems with all my calls lasting maybe 1 minute before it goes dead and sometimes my texts dont go through! I have had a new sim still no joy. I have reset network, I am sick of getting in contact with o2
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Seonaid Beaugeard (@SBeaugeard) reported@O2 can you help me track my repair? Your online repair tracker doesn’t seem to work. If I try to call it says the wait time is 45 mins. Is there any other way?
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Leah Morris (@lovelybyleah) reported@O2 why is it I’ve tried for 7 months to cancel my contract but you never respond to my emails, my calls are always cut & I can’t access my account... sort it out and stop charging me!!!!