O2 Outage Report in Hagley, Worcestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hagley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hagley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hagley, Worcestershire, England
The most recent O2 outage reports came from the following cities: Birmingham, Dudley, West Bromwich, Oldbury, Bromsgrove and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Dudley |
Phone | |
| Birmingham |
Internet | |
| West Bromwich |
Total Blackout | |
| Birmingham |
Internet | |
| Oldbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hagley, England
Latest outage, problems and issue reports in Hagley and nearby locations:
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SAB Photography
(@sabphotos69) reported
from
Woodside, England
@simonmaroulis @O2 @ThreeUK The mast near me. Hasn’t worked in now 19months. I understand dead spots, but I struggle to get a 4g signal anywhere. Utterly ridiculous.
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ChrisJSharratt_
(@ChrisJSharratt_) reported
from
Birmingham, England
@O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!
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Carpy Villan™️
(@PeteVillan1981) reported
from
Wolverhampton, England
How poor is the coverage from @virgin mobile? Since the merger with @O2 the mobile coverage is appalling. Massive price increase on all plans/ packages yet the network service is worse than ever
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Carpy Villan™️
(@PeteVillan1981) reported
from
Wolverhampton, England
@villa4ever29 @Virgin @O2 Awful mobile coverage for the last 12 months. Shame I’m tied in to my contract for another 6 months. It’s been particularly bad the last couple of weeks. No 4G available and switching between 3G & EDGE regularly. Appalling
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 Called to complain about poor network coverage where I live and work. Battery died whilst waiting on hold forever.
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Jackie
(@UKHarvick_Fan) reported
from
Birmingham, England
@O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@O2 Priority down!!!!!
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PongoVilla
(@PongoVilla) reported
from
Birmingham, England
Why has #o2 gone crap since they merged with #Virgin time to move @o2
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Tom Bradshaw
(@_tombradshaw) reported
from
Birmingham, England
@EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!
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SAB Photography
(@sabphotos69) reported
from
Dudley, England
@TheOldDear @O2 @EnglandRugby You’d think it would be easy to provide a service considering they charge me……….. wait for it £67 a month. I get no signal at all most of the time. Yet apparently engineers are working on it.
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Sajid Shaikh
(@shaikhycwu) reported
from
Birmingham, England
@O2 Why are customers so unreliable in what they tell to resolve your issue. That was cause by o2 customer services yet customer suffer and pay the bill
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.
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Gracie xo
(@gracielou_xx) reported
from
Swindon, England
I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?
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Dani Grim
(@RefinedSavage) reported
from
Dudley, England
@O2 Thanks, it was worth a try, but unfortunately I can't open the link because my connection speed is apparently too slow.
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Gracie xo
(@gracielou_xx) reported
from
Swindon, England
I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢
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SandwellSnapper
(@SnapperSandwell) reported
from
West Bromwich, England
@O2 Why when I click on the priority app for tickets, does it then not allow me to buy priority tickets on Ticketmaster? Why is it not working, it used to.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@O2 Hi, please could you help me with a online store order?
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 yet again unable to charge my car because the signal from isn’t good enough.
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Charlotte
(@charlll18x) reported
from
Dudley, England
Don’t know what I’m paying for as it is can’t name a place I actually get signal, now a massive price increase. Can’t wait to leave @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Comfortably Numb
(@derfdj2) reported
@BarbaraJMar @O2 Terrible. I cancelled with them recently when they left me without a working phone for SEVEN WEEKS. Truly shocking customer service
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Adam Crawford
(@adz232) reported
@SDCForeverMe @O2 Move operator to @EE. O2 is falling appart as they rely on Vodafone to carry out work in half of the UK as they don’t own their own infrastructure in those places. Ik relying on a competitor is a foolish move. O2, wake up, buy and operate your own network in the west!
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Richard Hyman #toryNoMory
(@cityWitt) reported
@O2 Can you send out that reminder via text and put something on the automated 202 / 2202 / 2020? I’ve been a customer for over 15 years, know about cyber security and didn’t know this.
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Tweet_85
(@Tweet_0100) reported
@O2 Hi 👋, I had multiple issues with my account that needed resolving but was unable to get the help. It took me just short of an hour by phone, multiple messages on social media, which were all ignored and chat was never available unless I made out I was a new customer
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🇺🇦 Zeeshan 🦀🚁🛩️⚡
(@zeenix) reported
apparently due to people at @o2 shop messing things up, we ended up w/ getting our broadband connection deactivated and after many calls we were told it's impossible for them to revert this & we've to wait till Nov 3 to get the new (faster) connection. WTF?????????????????
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John Sheridan
(@johnsub40) reported
@adz232 @O2 Seems best option mate. Ive 2 of my 4 contracts ending soon and will seriously consider this as service is so bad and has been for a long time. Even to the point of arguments at home. 👍👍
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Pyeinthesky
(@pye_in_the_sky) reported
@O2 since I took a new contract with you in Feb, I've had poor data connection almost every day & I'm so fed up of it. Even when there isn't an issue with a mast (according to my network app). Paying a lot for unlimited data when it's barely usable, what a joke.
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shan 👸🏽
(@JustLikeShan) reported
@O2 I have no signal on my work phone ???
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Alex Reddick
(@AlexReddick) reported
@O2 hi. My odeon cinema code is saying it’s incorrect and will not let me use it. Can you help with this please?
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SDC1
(@SDCForeverMe) reported
@adz232 @O2 @EE No thank you, EE are owned by BT, just as Plusnet are,so I would rather have anybody else rather than BT. I am sure O2 will get it fixed but my last company mobile was on EE and that was rubbish. O2 just need to fix this one.