O2 outages and service status in Hagley, England

Problems in the last 24 hours in Hagley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hagley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hagley, England

The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Stourbridge, Bromsgrove, and Walsall.

City	Problem Type	Report Time
Oldbury	Internet	5 days ago
Birmingham	Total Blackout	13 days ago
Stourbridge	Total Blackout	16 days ago
Oldbury	Internet	29 days ago
Oldbury	Internet	1 month ago
Birmingham	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Hagley, England

Latest outage, problems and issue reports in Hagley and nearby locations:

• 
  Mike Klymko (@MikeKlymko) reported 1 second ago from Dudley, England

  @O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2

• 
  Teg Singh (@MrTegSingh) reported 5 minutes ago from Wolverhampton, England

  @O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone

• 
  George Kafetzis (@Georgekafetzis) reported 10 minutes ago from Birmingham, England

  @O2 your customer service has gone extremely S**T

• 
  Tom Bradshaw (@_tombradshaw) reported 12 minutes ago from Birmingham, England

  @EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!

• 
  batgirl (@amanmarway) reported 13 minutes ago from West Bromwich, England

  @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

• 
  Gordé 🥚 (@ReissOmari) reported 15 minutes ago from Birmingham, England

  I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

• 
  Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️‍🌈🌹🌊 (@Martbushii) reported 20 minutes ago from Dudley, England

  @O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet

• 
  Jackie (@UKHarvick_Fan) reported 23 minutes ago from Birmingham, England

  @O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!

• 
  Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported 25 minutes ago from Birmingham, England

  Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

• 
  Tracey_Devina (@Tracey_Devina) reported 27 minutes ago from West Bromwich, England

  @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

• 
  Gavin Wallace (@gav_wallace1) reported 30 minutes ago from Wednesfield, England

  2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest

• 
  Ash❗️ (@A_J_92) reported 30 minutes ago from Birmingham, England

  The only reason I would be an @O2 customer

• 
  Nas Mahmud (@M5Mahmud) reported 30 minutes ago from Birmingham, England

  @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 38 minutes ago from Birmingham, England

  @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

• 
  Paula (@PaulasJewellery) reported 41 minutes ago from Dudley, England

  @O2 is there a issue with the service this afternoon cuz I can't add a bolt on.

• 
  Lysander 🦆 (@Lysander_16) reported 41 minutes ago from Wednesfield, England

  Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?

• 
  Iain L Masson - Musician (@Massontweet) reported 44 minutes ago from Birmingham, England

  @natashas_notes @O2 @cafenero @O2Priority It’s not possible in Birmingham to get one after 3pm on Tue or Wed any more. Until last month we always got one every Wednesday at tea time if we wanted (sold out Tuesdays) but now they sell out on both days by 3pm. There’s no reason to be with @O2 now - no phone signal /coffee.

• 
  Tariq Khan (@TeeKhan84) reported 54 minutes ago from Birmingham, England

  Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2

• 
  Dean but festive (@DeanMSimons) reported 56 minutes ago from Birmingham, England

  hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?

• 
  Andy Hollinson (@AndyH_Official) reported 56 minutes ago from Redditch, England

  @O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  P.G. Chodehouse (@mynnoj) reported 14 seconds ago

  @arokorol @O2 Get some real problems

• 
  Jamie (@Jamie_LEC) reported 41 seconds ago

  @O2 Yh it was We got through on phone and said disability is now sold out so my daughter had miss out because of the website not working

• 
  lea.i.am🏳️‍🌈👬♥️ (@Liammanning2u) reported 2 minutes ago

  @O2 could you please help me regarding a bill your customer service on 202 are not really understanding

• 
  🇬🇧 Andy🇬🇧 (@4peterborough) reported 4 minutes ago

  @O2 @O2 What a waste of time that was with Mark if that's your complaint department he needs to be retrained giving misleading information.

• 
  💕 🧁𝓒𝓱𝓮𝓻𝓻𝔂_𝓞𝓱_𝓑𝓪𝓫𝔂 🇬🇩+🇦🇬 (@Ms_Cherry_B) reported 5 minutes ago

  @O2 It’s not a matter of deleting and redownloading.The whole app itself is an issue. You have trashed it since merging and incorporating those clowns you joined with. Barely works, unnecessary extra steps, repeated need for login which has turned into a tedious exercise. It’s TRASH

• 
  Villa Jolanda 🪬 (@yoyojolanda) reported 6 minutes ago

  @arokorol @O2 Well, that's where you were: Palestine. What is the problem?

• 
  Bob McLobb (@BMclobb) reported 6 minutes ago

  @andrejpwalker @O2 go giff gaff, same network, less fuckery

• 
  Krissy Dawson (@krissy100283) reported 11 minutes ago

  @O2 can you kindly explain why I've had a phone call from yourselves every day for 2 weeks when I'm a Vodafone customer??

• 
  Andrew Hilton (@AndrewHiltonMD) reported 13 minutes ago

  @NathanJarvisMD @O2 You’re so right. Truly awful whether in big cities or more remote. Doesn’t seem to be good anywhere

• 
  𝕽𝖎𝖈𝖍𝖆𝖗𝖉 𝕭𝖔𝖔𝖙𝖍 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@BritsB4Boats) reported 14 minutes ago

  I strongly recommend you don't use @O2 Switch Up by post. I did so, against my better judgment, in January -- Royal Mail seem to have lost the phone I sent back, and I've had nothing but problems dealing with O2 trying to resolve the resulting issues since. Despite me having phoned their ****** Indian call centre multiple times, giving them the RM tracking number so they could raise a dispute with RM, O2 repeatedly added device plan charges for my old phone onto my bill, which hasn't been right all year and was in duspute. They've now barred my service out of the blue, despite me having set up a payment plan anyway, and made my first payment towards it, whilst I wait for the account credit for previous phone charges to be processed. Consequently, I can not only no longer make or receive calls, including -- ironically, to O2 themselves -- I can't even use my account on the O2 website. The only way I've been able to contact them was through the messaging service on the app, which was no use at all, and I spent over two hours on it, the vast majority of that time being wasted on waiting for any response at all I'm ******* fuming, and if I weren't tied into a lengthy contract with O2, I'd have left them already