O2 Outage Report in Hagley, Worcestershire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hagley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hagley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hagley, Worcestershire, England
The most recent O2 outage reports came from the following cities: Kidderminster, Tipton, Birmingham, Walsall, Oldbury and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
 Kidderminster |
Total Blackout | |
| Tipton |
Phone | |
| Birmingham |
||
| Birmingham |
Internet | |
| Walsall |
Phone | |
| Oldbury |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hagley, England
Latest outage, problems and issue reports in Hagley and nearby locations:
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Adam
(@Caina07Adam) reported
from
Wychbold, England
@O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?
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Lysander 🦆
(@Lysander_16) reported
from
Wednesfield, England
Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
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Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
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Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️🌈🌹🌊
(@Martbushii) reported
from
Dudley, England
@O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet
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Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone
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Adam
(@Caina07Adam) reported
from
Wychbold, England
@O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????
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Rachele
(@_Rachele_) reported
from
Birmingham, England
Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?
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John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
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Dave Bennett
(@DaveBennett79) reported
from
Redditch, England
@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
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Iyaaz Matadar
(@IyaazMatadar) reported
from
Redditch, England
Anyone on @O2 having problems sending @WhatsApp messages?
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Anne Baines 💙💙💙💙💙💙
(@AnneBaines1) reported
from
Hagley, England
@acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?
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JAC Autos
(@jac_autos) reported
from
Studley, England
Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.
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Adam Waterhouse
(@adam0604) reported
from
Halesowen, England
Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Parker
(@JackParkerNo1) reported
@O2 Yeah....to say the chat team will reply as soon as they can. I GAVE UP......THIS WAS HOURS AGO.....I AM NOT GOING TO KEEP THE APP OPEN ALL DAY JUST TO WAIT FOR YOU. PLEASE SORT YOUR CUSTOMER SERVICE SYSTEM!!!!!
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Neil Buckley
(@bucko2c) reported
So I walk into @O2 Cheshire Oaks today for a new cover for my iPhone 11, walk out with a brand new iPhone 13 pro max, more data, and money off my bill, and still only paid for the cover. Fair one O2, you played a blinder today. A very happy customer.
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David Winkley
(@Davewink) reported
@O2.co.uk/O2CTW Can someone help, I've just recieved my 25GB O2 SIM thro a deal with Virgin Media. The Sim has been sent with my surname spelt incorrectly. If I insert the SIM in my phone, will O2 recognise my surname spelt correctly ?? Getting fed up now. can someone help ?
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Maz Bonafide
(@MazBONAFIDE) reported
@O2 @fozzer007 Hi. I have done everything in the self help guide but my network is still down. It has been down for 4 hours. Please help.
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Rob Carter
(@robcarter35) reported
@EE Trying to upgrade on your site but it just crashes when trying to complete the order. I’m guessing @O2 doesn’t have this problem
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Bill
(@Triq98) reported
@O2 your data is ******* **** sort it out
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Richard Osborne
(@RichardOsborne) reported
@O2 Do you guys support the @Apple Watch gsm/mobile on your business plans yet?
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Gesù Antonio Báez
(@JesusABaez) reported
Hey @O2 - you have shut off my service saying I haven’t paid my phone bill which is not true (your system says even I owe £0 which is nonsensical). I can’t get in contact with you on the app or phone. What is this garbage! Sort out please
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Michael Sproate | M_Sproate29
(@M_Sproate29) reported
@O2 - If you’re going to continuously cancel my orders without telling me after taking my money… please at least have the decency to refund me within a period smaller than 14 days! 😭
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Kevin Scott
(@KevinSc22949157) reported
@O2 hi just bought new SIM card for my partner with promise of double data.. keeps texting back this offer isn’t for you? She is a new customer so why is this not working, thanks