O2 outages and service status in Hagley, England

Problems in the last 24 hours in Hagley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hagley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Hagley, England

The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, and Dudley.

City	Problem Type	Report Time
Oldbury	Internet	3 days ago
Birmingham	Phone	5 days ago
Birmingham	Internet	9 days ago
Bromsgrove	Phone	12 days ago
Birmingham	Internet	15 days ago
Birmingham	Internet	16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hagley, England

Latest outage, problems and issue reports in Hagley and nearby locations:

• 
  HH (@harryharrad) reported 40 seconds ago from Birmingham, England

  @SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!

• 
  George Kafetzis (@Georgekafetzis) reported 2 minutes ago from Birmingham, England

  The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.

• 
  Jonathan Deavs (@Y2JONAKERFELDT) reported 3 minutes ago from Redditch, England

  @O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.

• 
  Iain L Masson - Musician (@Massontweet) reported 5 minutes ago from Birmingham, England

  @natashas_notes @O2 @cafenero @O2Priority It’s not possible in Birmingham to get one after 3pm on Tue or Wed any more. Until last month we always got one every Wednesday at tea time if we wanted (sold out Tuesdays) but now they sell out on both days by 3pm. There’s no reason to be with @O2 now - no phone signal /coffee.

• 
  George Kafetzis (@Georgekafetzis) reported 7 minutes ago from Birmingham, England

  @O2 your customer service has gone extremely S**T

• 
  Elliott Brown (@ellrbrown) reported 8 minutes ago from Birmingham, England

  @O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.

• 
  Ash❗️ (@A_J_92) reported 8 minutes ago from Birmingham, England

  The only reason I would be an @O2 customer

• 
  Griff™ in NYC 🗽 (@GriffPlays) reported 19 minutes ago from Birmingham, England

  @O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.

• 
  Richard Anderson (@MrRichAnderson) reported 19 minutes ago from Kidderminster, England

  @O2 Terrible customer service, AGAIN. Promised a call on Monday morning. Came whilst I was out of reception (No surprise there!) Voicemail left saying you would try again. Nothing all week. Another reason not to actually upgrade and to leave O2.

• 
  Rachele 🍷 (@_Rachele_) reported 32 minutes ago from Redditch, England

  @O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍

• 
  Gordé (@ReissOmari) reported 37 minutes ago from Birmingham, England

  @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

• 
  RICARDO WILLIAMS (@iamRicardoW) reported 46 minutes ago from Birmingham, England

  @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

• 
  Matt (@msetchell) reported 47 minutes ago from Redditch, England

  Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!

• 
  Ash❗️ (@A_J_92) reported 47 minutes ago from Birmingham, England

  @jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!

• 
  Tariq Khan (@TeeKhan84) reported 49 minutes ago from Birmingham, England

  Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2

• 
  Carol Dickinson (@carol_dd6) reported 50 minutes ago from Dudley, England

  @O2 I keep getting texts off you, rang the number to stop them but it’s not available. I’m not with O2 anymore so want them to stop now. Help 😮

• 
  Gavin Wallace (@gav_wallace1) reported 53 minutes ago from Wednesfield, England

  2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest

• 
  Griff™ in NYC 🗽 (@GriffPlays) reported 53 minutes ago from Birmingham, England

  @O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸

• 
  Paula (@PaulasJewellery) reported 55 minutes ago from Dudley, England

  @O2 is there a issue with the service this afternoon cuz I can't add a bolt on.

• 
  Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported 55 minutes ago from Kinvere, England

  I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🐇Megan🐰 (@MeganJuliaaa_) reported 7 minutes ago

  please @O2 4G don’t run let me down like my internet and let me actually work via hotspot

• 
  ethanhunt27 (@jiteshgopinath) reported 8 minutes ago

  @ThreeUKSupport have you noticed that your app keeps on asking for an address every time we use the app to recharge . It connects to some pathetic web page that keeps on asking for details even if its our account. I use @O2 @EE sims as well and I have no problems recharging these cards.

• 
  Harvey-Thomas John Keegan (@HarveyThomasCFC) reported 10 minutes ago

  @O2 hey there just a quick concern when you eventually merge with @virginmedia will I have to change to a virgin media sim or will O2 as a company/network still exist

• 
  Sam (@samgittings1998) reported 10 minutes ago

  @O2 why do I have barely any service in Oxford? Honestly o2 signal around Oxfordshire, Gloucestershire and Worcestershire is terrible

• 
  Paul Milner (@swadlad) reported 17 minutes ago

  @O2 Been entering stuff on there years never won a thing gave up and don’t bother now

• 
  Jimbob (@Boxingjimbob) reported 19 minutes ago

  @O2 Yes for ages. Doing my ******* nut in. I've asked before and it's nothing to do with my signal apparently. I'll burn down my house then

• 
  Jemma (@jem_jem_13) reported 24 minutes ago

  @O2 I have to say I'm very disappointed with your Customer service team thought I had resolved an issue 3 weeks ago but got back to square one today! Not very helpful at all

• 
  Stuart Lundqvist (@Lundqvist_dj) reported 25 minutes ago

  Great customer service from @o2 took over 2hours and 30mins and still haven’t been upgraded! Trying to make me take a new contract to charge me more! #stayclassy

• 
  Lesley Routh-Jones (@MrsRouthJones) reported 28 minutes ago

  @O2 unbelievable, as customers for many years, I have just called your sales team to purchase a new product and told, I haven't got training on the products so I can't help you !!!! Really poor customer service, perhaps it's time to move our business elsewhere #o2 #poorservice

• 
  William Lane Ltd (@wlanefoundryltd) reported 29 minutes ago

  @O2 Terrible service been reporting faults for months now @wlanefoundryltd still nothing done 👎