O2 Outage Report in Hagley, Worcestershire, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hagley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hagley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (51%)
-
Internet (27%)
-
Total Blackout (15%)
-
Wi-fi (4%)
-
E-mail (3%)
-
TV (%)
Live Outage Map Near Hagley, Worcestershire, England
The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Bromsgrove, Wednesbury and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Phone | |
| Birmingham |
Phone | |
| Oldbury |
Internet | |
| Bromsgrove |
Wi-fi | |
| Wednesbury |
Phone | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hagley, England
Latest outage, problems and issue reports in Hagley and nearby locations:
-
Lysander 🦆
(@Lysander_16) reported
from
Wednesfield, England
Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
-
Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.
-
JAC Autos
(@jac_autos) reported
from
Studley, England
Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80
-
Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
-
Adam Waterhouse
(@adam0604) reported
from
Halesowen, England
Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!
-
Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?
-
Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡
-
Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
-
Iyaaz Matadar
(@IyaazMatadar) reported
from
Redditch, England
Anyone on @O2 having problems sending @WhatsApp messages?
-
Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone
-
Betsy Snow
(@longhairdsgtmaj) reported
from
Wombourne, England
@CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!
-
Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
-
Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
-
Adam
(@Caina07Adam) reported
from
Wychbold, England
@O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????
-
Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️🌈🌹🌊
(@Martbushii) reported
from
Dudley, England
@O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet
-
Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
-
Anne Baines 💙💙💙💙💙💙
(@AnneBaines1) reported
from
Hagley, England
@acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself
-
Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
Is @O2 down at the moment?
-
Dave Bennett
(@DaveBennett79) reported
from
Redditch, England
@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
-
John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
PureTechReviews
(@Puretechreviews) reported
@adele_linden @O2 Well I have been with O2 for 18 years I had no issues just because your having a issues it does not mean that other people will so please don’t demote other people and the business
-
Marty Hewitt
(@martychupps) reported
@O2 can someone please respond to my messages been waiting ages for a response, I'm having issues with sim card not being recognised even though it worked fine this morning, tried resting phone and taking sim card out but nothing works
-
J A S
(@Jxsminred) reported
@O2 Hiya. Promised a call back yesterday which I didn’t get, trying to call again, keep going through the voice activated annoyance just to get ‘Bye’ and the phone put down. How do I speak to a human?
-
Leonie💖
(@LeoniieJordane) reported
@O2 Part of the promotion from getting the new Apple Watch, I had the email to say it’s dispatched then a card to say delivery was attempted. So I got it redelivered but it’s never left the depot and I can’t rearrange again?
-
Dom Gallagher
(@Tyrall) reported
@O2 I was asked that (as I indicated in my follow-up reply). I followed that option, got through to a real person, who transferred me to the correct team. Who then hung up on me via a recorded message. Why advertise hours of support if you're not going to follow them?
-
Maria Moss
(@Mazjane84) reported
@O2 Not a great start that I’m switching to you as a new customer and I’ve already had to contact you twice to chase up my Sim. Yesterday I was promised it would be sorted within 24 hours. And today...nothing from you!
-
Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 if an customer fails security on the phone Pay Monthly or Prepaid can your advisors still talk to them about the account?
-
Claire
(@PiercedLady) reported
@O2, Hi there, I need to cancel my Disney + subscription because its no longer free and I can't afford it but I can't find how to do it! The Disney+ app and the website send me to my o2 account but I can't find anything there either! Hoping you can help! Claire.
-
Manus
(@manusboston) reported
@O2 your customer service is terrible. You have been fiddling around on a mast in SE14 for six months causing service disruption and no offer of reduced bills/compensation to keep customers happy #o2
-
Katie Robinson
(@katielauren2011) reported
@O2 paid for same day delivery and nearly 24 hours later my new phone hasn’t arrived 🤬🤬🤬 the tracking updates are really poor