O2

O2 Outage Report in Hagley, Worcestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hagley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hagley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hagley, Worcestershire, England 09/10/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hagley, Worcestershire, England

The most recent O2 outage reports came from the following cities: Birmingham, Stourbridge, Walsall and Oldbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomStourbridge Phone
United KingdomWalsall Phone
United KingdomBirmingham E-mail
United KingdomBirmingham Internet
United KingdomBirmingham Phone

Community Discussion

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O2 Issues Reports Near Hagley, England

Latest outage, problems and issue reports in Hagley and nearby locations:

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

  • conorcole Conor (@conorcole) reported from Birmingham, England

    @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...

  • SophieMDrake Sophie Drake (@SophieMDrake) reported from Birmingham, England

    @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

  • ChrisSammons_ Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

  • Brumdad30 Rudi Feix (@Brumdad30) reported from Birmingham, England

    @O2 will someone please help me!!! Bloody useless o2

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

  • areeyoushaw Harris (@areeyoushaw) reported from Dudley, England

    Signals dog **** today lads, lasses, (other) @O2

  • kazpeza karen (@kazpeza) reported from Wednesfield, England

    @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

  • amy_bradwell Amy Bradwell (@amy_bradwell) reported from Birmingham, England

    @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    Is @O2 down at the moment?

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • join4te Jay (@join4te) reported

    @O2 Day 47 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • RoryWestSix Rors ⚽️🏋🏽🏃🏽 ⭐️⭐️ (@RoryWestSix) reported

    @O2 Yeah your team on the phone don’t know anything about a QR code which clearly states on your website so who can help here?

  • m1ss_muffintop Mrs Paget ♥️ (@m1ss_muffintop) reported

    Is anyone else having issues with @O2 setting up second direct debits for unlimited amounts, in different company names without informing you? Absolutely useless and zero customer services. Won't be staying past the 12 month mark.

  • Kyle87550379 Kyle (@Kyle87550379) reported

    @O2 @Kevin_H84 Rubbish o2, all foreigners at call centre, useless and even ceo mark Evans lazy useless, I've had service cut and £100 go missing in payments, complaints ignored disgusting company don't go with o2 at all

  • Doug_Paulley Doug Paulley (@Doug_Paulley) reported from York, England

    @BNewtonUK @LloydsBank @O2 Thank you. I thought it was dodgy as all ****. Also, presumably they archive their WhatsApp chats. I do. So anybody at their company, with the WhatsApp login, have access to my full card details. Maybe i should change my card

  • thehardnoclife Mo Shah (@thehardnoclife) reported

    @O2 received a call today from 01356 276037 claiming to give me 30% discount on your network #scam #phishing please look after not only your customers but the public

  • iRobG Rob Gordon (@iRobG) reported

    @O2 I doubt it will. I've already checked on your postcode tracker. "You're aware of the issues in that area and we're are trying to resolve it". Aside from lowering my bill (which you wont) because you don't provide the Internet service I pay for. I'll be shopping elsewhere.

  • Kyle87550379 Kyle (@Kyle87550379) reported

    @O2 @somersetroyal1 Rubbish o2, all foreigners at call centre, useless and even ceo mark Evans lazy useless, I've had service cut and £100 go missing in payments, complaints ignored disgusting company don't go with o2 at all

  • Kyle87550379 Kyle (@Kyle87550379) reported

    @somersetroyal1 @O2 Rubbish o2, all foreigners at call centre, useless and even ceo mark Evans lazy useless, I've had service cut and £100 go missing in payments, complaints ignored disgusting company don't go with o2 at all

  • Kyle87550379 Kyle (@Kyle87550379) reported

    @O2 @Kevin_H84 Rubbish o2, all foreigners at call centre, useless and even ceo mark Evans lazy useless, I've had service cut and £100 go missing in payments, complaints ignored disgusting company don't go with o2 at all