O2 Outage Report in Hagley, Worcestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hagley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hagley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Hagley, England
The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 16 hours ago |
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Phone | 2 days ago |
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Internet | 6 days ago |
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Phone | 10 days ago |
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Internet | 13 days ago |
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Internet | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hagley, England
Latest outage, problems and issue reports in Hagley and nearby locations:
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George Kafetzis (@Georgekafetzis) reported from Birmingham, England@O2 your customer service has gone extremely S**T
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Paula (@PaulasJewellery) reported from Dudley, England@O2 is there a issue with the service this afternoon cuz I can't add a bolt on.
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Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, EnglandRemember when @three public shamed @o2 for being down. Pot Kettle..
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Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, EnglandRemember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England@O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.
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Rachele 🍷 (@_Rachele_) reported from Redditch, England@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
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Gordé (@ReissOmari) reported from Birmingham, England@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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Matt (@msetchell) reported from Redditch, EnglandThanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!
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Richard Anderson (@MrRichAnderson) reported from Kidderminster, England@O2 Terrible customer service, AGAIN. Promised a call on Monday morning. Came whilst I was out of reception (No surprise there!) Voicemail left saying you would try again. Nothing all week. Another reason not to actually upgrade and to leave O2.
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George Kafetzis (@Georgekafetzis) reported from Birmingham, EnglandThe guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.
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RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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Ash❗️ (@A_J_92) reported from Birmingham, England@jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!
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Jonathan Deavs (@Y2JONAKERFELDT) reported from Redditch, England@O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.
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Tariq Khan (@TeeKhan84) reported from Birmingham, EnglandAbsolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
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Gavin Wallace (@gav_wallace1) reported from Wednesfield, England2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest
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Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England@O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸
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HH (@harryharrad) reported from Birmingham, England@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!
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Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, EnglandI can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Vedia Can (@Vedzy) reported@O2 I have no network service, why is this? I can’t make calls or anything
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RobbTerr (@ro65876126) reported@O2 Utterly **** network coverage. Utterly **** data coverage. In a busy town you’d expect to be able to receive data
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Sonia (@aquarius_sonia) reportedJust had a call from customer services @o2 telling me I had a 50.percent discount .pretty sure it was a scam.tried to phone o2 but 40 minute wait .be careful people
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Fluffy_Puppiesandpals (@FPuppiesandpals) reported@O2 apparently there is a default on my credit score with O2 and I have no idea why, I cancelled my accounts last year (so no longer have an account) and everything was paid at the time so wtf has happened?
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Sonia (@aquarius_sonia) reported@o2 your automated service does not understand English and your wait time of 45 minutes is appalling. #fraudattempt #o2mobile .
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Rogue Asset (@Rogue_Asset) reported@happyhardwick @O2 @julesserkin cheers, a good idea 'short term', these alerts will happen later, so I want to stamp it out 100% to avoid 'random' stress for my doggo very frustrating... Q) why have the 'network providers' not text their customers to ask if this alert is ok to transmit?
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chloe bailey (@chloelizbailey) reported@O2 hey, I understand there is work going on in my area but I haven’t had signal all week… how can I claim compensation for this as I’ve not had a working phone?
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char. 🤟🏼 (@ItssChar_) reportedWhy do I NEVER get internet at certain times of the day, like this whole journey to work. Nothing. Then when I spoke to @O2 CS yday she said “every company is like it”… This CS I swear! 😡 Paying almost £70 for 5G which I don’t get, I get 3G & that don’t even work. 🤬
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Lee (@Lee911611) reported@O2 is it possible to exit a sim only contract early due to appalling signal etc. ? Been back with o2 for nearly 6 months now and its constantly like being in 2003 with GPRS. Shambolic
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Emma (@harrington_emma) reported@tjaneg1 @O2 Are you having issues too! I had a scammer 8 weeks ago and o2 still haven’t sorted it. I have a £1,800 phone and tariff taken out on my name and account. I just want it sorted. Have you taken it further?