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O2

O2 Outage Report in Hagley, Worcestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Hagley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hagley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Hagley, England

The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, and Dudley.

CityProblem TypeReport Time
Oldbury Internet 1 day ago
Birmingham Phone 3 days ago
Birmingham Internet 7 days ago
Bromsgrove Phone 10 days ago
Birmingham Internet 13 days ago
Birmingham Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hagley, England

Latest outage, problems and issue reports in Hagley and nearby locations:

  • IyaazMatadar
    Iyaaz Matadar (@IyaazMatadar) reported from Redditch, England

    Anyone on @O2 having problems sending @WhatsApp messages?

  • matthew_74
    Matthew Sparks (@matthew_74) reported from West Bromwich, England

    Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

  • goingabitgrey
    John McKeon (@goingabitgrey) reported from Birmingham, England

    @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

  • Martbushii
    Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️‍🌈🌹🌊 (@Martbushii) reported from Dudley, England

    @O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet

  • matthew_74
    Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

  • MrTegSingh
    Teg Singh (@MrTegSingh) reported from Wolverhampton, England

    @wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡

  • adam0604
    Adam Waterhouse (@adam0604) reported from Halesowen, England

    Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

  • SophieMDrake
    Sophie Drake (@SophieMDrake) reported from Birmingham, England

    @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

  • EmmaJCasey
    Emma Casey (@EmmaJCasey) reported from Birmingham, England

    Is @O2 down at the moment?

  • M5Mahmud
    Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

  • MrTegSingh
    Teg Singh (@MrTegSingh) reported from Wolverhampton, England

    @O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone

  • AnneBaines1
    Anne Baines 💙💙💙💙💙💙 (@AnneBaines1) reported from Hagley, England

    @acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself

  • Lysander_16
    Lysander 🦆 (@Lysander_16) reported from Wednesfield, England

    Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?

  • DaveBennett79
    Dave Bennett (@DaveBennett79) reported from Redditch, England

    @O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!

  • jac_autos
    JAC Autos (@jac_autos) reported from Studley, England

    Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80

  • AndyH_Official
    Andy Hollinson (@AndyH_Official) reported from Redditch, England

    @O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?

  • longhairdsgtmaj
    Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • amy_bradwell
    Amy Bradwell (@amy_bradwell) reported from Birmingham, England

    @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

  • AndyH_Official
    Andy Hollinson (@AndyH_Official) reported from Redditch, England

    @O2 It’s ok now thank you. It was down for about 25 mins across a number of phones

  • Caina07Adam
    Adam (@Caina07Adam) reported from Wychbold, England

    @O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Heather_1705
    H... (@Heather_1705) reported

    @O2 hi, my mum isn’t receiving text messages to her iPhone 11 from non iPhones, I’ve trouble shooted with Apple and it still isn’t working. Can you help? I’m o2 and my phone is fine but mum isn’t getting texts that aren’t iMessages 🤔

  • DeviousPL
    PL84 (@DeviousPL) reported

    @O2 @MichaelSniedzeH Well you can bet they’ll leave at the end of the term. What exactly are you investing in as your network has been consistently the worst for data in major cities down South? Fortunately I’m on SIMO, doesn’t mean I like your disgusting attitude though…

  • gorners
    Phil Gornall (@gorners) reported

    Been with @o2 well over 10 years, whilst not the cheapest always felt value for money with the good overall service, price rises reasonable as per their T&Cs, but whichever idiot signed off a close to 12% annual ‘standard’ price rise at this time is either brain dead or sadistic

  • melwilks
    Mel Wilks 🏏💻☁️ (@melwilks) reported

    @O2 Been a customer 20 years. This is the end. I think your a disgrace.

  • Nerd_with_bird
    Vix M (@Nerd_with_bird) reported

    @O2 I now have a new SIM card as you were convinced that was why my data was slow and barely signal. Nothing has changed, in fact it's worse. It says I have 4g at the top of the screen but nothing loads, claims I'm offline, speedtest can't find you. Honestly I'm done.

  • ben_pendery
    Ben Pendery (@ben_pendery) reported

    @O2 @LegendLarry_ Hey, I've tried on Odeon App and private browsing window and still doesn't work. 😔

  • sirplumb
    Andy (@sirplumb) reported

    @O2 Hiking mobile bills by 11.7% hiding behind R.P.I of 7.8% and annual increase of 3.9% really poor. You didn’t have to, then you give an example of a mobile bill of £8.00 so it doesn’t look bad. Who has an £8.00 mobile bill? #o2 #o2rinsingcustomers

  • MichaelSniedzeH
    Michael SniedzeHinde (@MichaelSniedzeH) reported

    @O2 Absolute b******t and you know it. Explain to me how an 11.7% increase is justified, break it down for me. You are putting prices up because you can & customers can’t do anything about it. Blatant abuse of customers. You should be ashamed of yourself!! Bring on contract end date!

  • barnoldsays
    Barnold (@barnoldsays) reported

    @O2 @melwilks What is with the cookie cutter responses to this question? So the price increase is solely because you're investing in your network? Balderdash. Have a terrible day.

  • TheRealAMcKay
    Alastair McKay (@TheRealAMcKay) reported

    @O2 iPhone 5s Never used the app before now. Decided to use it to top up. Had to use the web instead.