O2

O2 Outage Report in Hagley, Worcestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hagley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hagley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hagley, Worcestershire, England 03/07/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hagley, Worcestershire, England

The most recent O2 outage reports came from the following cities: Wolverhampton, West Bromwich, Walsall, Birmingham, Oldbury, Dudley, Kidderminster and Tipton.

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City Problem Type Report Time
United KingdomWolverhampton Internet
United KingdomWest Bromwich Phone
United KingdomWalsall Phone
United KingdomBirmingham E-mail
United KingdomOldbury Phone
United KingdomDudley Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hagley, England

Latest outage, problems and issue reports in Hagley and nearby locations:

  • gav_wallace1 Gavin Wallace (@gav_wallace1) reported from Wednesfield, England

    2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest

  • iamRicardoW RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England

    @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

  • GriffPlays Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England

    @O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.

  • TeeKhan84 Tariq Khan (@TeeKhan84) reported from Birmingham, England

    Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2

  • _Rachele_ Rachele 🍷 (@_Rachele_) reported from Redditch, England

    @O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍

  • MrRichAnderson Richard Anderson (@MrRichAnderson) reported from Kidderminster, England

    @O2 Terrible customer service, AGAIN. Promised a call on Monday morning. Came whilst I was out of reception (No surprise there!) Voicemail left saying you would try again. Nothing all week. Another reason not to actually upgrade and to leave O2.

  • harryharrad HH (@harryharrad) reported from Birmingham, England

    @SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!

  • Y2JONAKERFELDT Jonathan Deavs (@Y2JONAKERFELDT) reported from Redditch, England

    @O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @three public shamed @o2 for being down. Pot Kettle..

  • A_J_92 Ash❗️ (@A_J_92) reported from Birmingham, England

    The only reason I would be an @O2 customer

  • PaulasJewellery Paula (@PaulasJewellery) reported from Dudley, England

    @O2 is there a issue with the service this afternoon cuz I can't add a bolt on.

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.

  • Ieeshhhk ieesh (@Ieeshhhk) reported from Birmingham, England

    @O2 what’s with the dodgey service today 🙄

  • A_J_92 Ash❗️ (@A_J_92) reported from Birmingham, England

    @jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!

  • GriffPlays Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England

    @O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸

  • msetchell Matt (@msetchell) reported from Redditch, England

    Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!

  • TheCarlFord Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    @O2 your customer service has gone extremely S**T

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bushlar88 Jonathan Clarke (@bushlar88) reported

    @O2 another great example of terrible customer service. Service advisors don't want to talk to you and pass you on to someone else. Not cancelling a phone contract in July when asked then sending more bills. #Shocking #WasteOfTime

  • dialysisking Asif Ali (@dialysisking) reported

    @O2 I have been searching and searching for an email to contact you directly as I'm in hospital and currently with another network and have no connection and want to join yoursekfs but I can't call so I'm desperate for an email and your robot service doesn't help

  • sammy56373846 sammy (@sammy56373846) reported

    @_DYWD_ @O2 Hey I got a new simcard from O2 and then my imessage started working again. The guy at the O2 shop said sometimes when a number port happens with a sim card that already linked with a number, it can lead to problems. It's better to port to a new sim card without a number.

  • SlothDebaucher Jack Aubrey (@SlothDebaucher) reported

    @O2 I've tried a different device and browser. The error message always appears after I select my address from the list of options, so I never make it as far as getting to enter my payment details. Never previously had a problem with it, either!

  • ScottishBoy23 Christopher Johnstone (@ScottishBoy23) reported

    @O2 are you having problems with porting numbers to o2 my uncle gave his pac code to o2 after 5pm on friday and his old network cut his sim off yesterday but the number still hasnt moved to o2

  • sbm64fv2mv Wildcatpete (@sbm64fv2mv) reported

    @O2 shoddy corrupt network. My wife cancelled a number from her account, you cancelled the direct debit for her airtime on her phone which meant we missed a payment so you sent a nasty letter. We went to the O2 store in Weymouth where your customer support agent

  • MaryP_Page Mary Page (@MaryP_Page) reported

    @O2 looking for immediate resolution. Upgraded phone&contract, received confirmation with wrong address AFTER updating online. Called o2 and informed DHL have new address. Phone been delivered to old address. Managers refusing to talk to us, 3 days later, still no phone. Help.

  • Myers316 Richard Myers (@Myers316) reported

    @O2 I got a PAC code and moved over to a different network - paying my final bill is proving impossible - myo2 app doesn’t work, o2 account shows I have no products with you, phone call unsuccessful too

  • msmith800 Matthew (@msmith800) reported

    @O2 O2 you are disgrace! I've been promised twice now my recently deceased mothers phone would be disconnected. You even have the audacity to keep texting the phone chasing payment...you cancelled the Direct debit. Awful service!!

  • FionaRi03257011 Fiona Richardson 🇬🇧🇬🇧 #My Body My Choice (@FionaRi03257011) reported

    @O2 Since I joined O2 people can't get through instead I get a text saying I missed a call. Not the first time it happened. Finally got through support and they are sending me another SIM hopefully it will sort out my issue 🙏🙏 but not sure I would want to stay after numerous issue