O2 outages and service status in Hagley, England

Problems in the last 24 hours in Hagley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hagley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hagley, England

The most recent O2 outage reports came from the following cities: Tipton, Birmingham, Oldbury, Stourbridge, and Bromsgrove.

City	Problem Type	Report Time
Tipton	Internet	2 days ago
Birmingham	Internet	4 days ago
Birmingham	Wi-fi	4 days ago
Oldbury	Internet	15 days ago
Birmingham	Total Blackout	23 days ago
Stourbridge	Total Blackout	26 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Hagley, England

Latest outage, problems and issue reports in Hagley and nearby locations:

• 
  Sophie Drake (@SophieMDrake) reported 28 seconds ago from Birmingham, England

  @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

• 
  SAB Photography (@sabphotos69) reported 5 minutes ago from Woodside, England

  @simonmaroulis @O2 @ThreeUK The mast near me. Hasn’t worked in now 19months. I understand dead spots, but I struggle to get a 4g signal anywhere. Utterly ridiculous.

• 
  Griff™ in NYC 🗽 (@GriffPlays) reported 7 minutes ago from Birmingham, England

  @O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸

• 
  Carpy Villan™️ (@PeteVillan1981) reported 10 minutes ago from Wednesfield, England

  @gazswain @O2 O2 🤝 Virgin - dog **** mobile networks

• 
  Adam (@Caina07Adam) reported 24 minutes ago from Wychbold, England

  @O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????

• 
  han (@Hannahbreenx) reported 26 minutes ago from Bromsgrove, England

  @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

• 
  Chris Sammons (@ChrisSammons_) reported 30 minutes ago from Birmingham, England

  @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

• 
  Elliott Brown (@ellrbrown) reported 31 minutes ago from Birmingham, England

  @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

• 
  Griff™ in NYC 🗽 (@GriffPlays) reported 32 minutes ago from Birmingham, England

  @O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.

• 
  Elliott Brown (@ellrbrown) reported 38 minutes ago from Birmingham, England

  @O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.

• 
  JAC Autos (@jac_autos) reported 40 minutes ago from Studley, England

  Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80

• 
  Paul Berry (@paulberry2303) reported 42 minutes ago from Wolverhampton, England

  @O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?

• 
  Tracey_Devina (@Tracey_Devina) reported 42 minutes ago from West Bromwich, England

  @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

• 
  karen (@kazpeza) reported 46 minutes ago from Wednesfield, England

  @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

• 
  Gish Abeyratne (@GoGishiGoGo) reported 50 minutes ago from Birmingham, England

  @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

• 
  HH (@harryharrad) reported 51 minutes ago from Birmingham, England

  @SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!

• 
  Carpy Villan™️ (@PeteVillan1981) reported 51 minutes ago from Wolverhampton, England

  How poor is the coverage from @virgin mobile? Since the merger with @O2 the mobile coverage is appalling. Massive price increase on all plans/ packages yet the network service is worse than ever

• 
  RICARDO WILLIAMS (@iamRicardoW) reported 55 minutes ago from Birmingham, England

  @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 56 minutes ago from Birmingham, England

  @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

• 
  Mike Klymko (@MikeKlymko) reported 58 minutes ago from Dudley, England

  @O2 yet again unable to charge my car because the signal from isn’t good enough.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  41andabullet Olivea (@4Olivea) reported 6 minutes ago

  @O2 Happens at your call centres in Mumbai daily. Stop tjem from selling. Or move call centres away from Mumbai. Its long been suspected data agents get their information from these call centres. And as you dont have an O2 official stationed permanently in Mumbai trust is an issue

• 
  Pep M ⭐⭐ (@cfcpep) reported 6 minutes ago

  @O2 How do I purchase a phone without taking out a new plane with airtime (I'm an existing customer with 6 months left on contract)

• 
  mec337 (@mec337) reported 9 minutes ago

  @RyanBarby @O2 Rubbish Virgin Media are the worst - oh wait

• 
  Valerio (@19valerio81) reported 15 minutes ago

  @O2 no service in the Elizabeth Line from Whitechapel to Farringdon. It’s been weeks now. Please fix it.

• 
  ⚓️ Lauren Hall🍉🐝 (@Lauren_Rachael1) reported 18 minutes ago

  @1stSimona @O2 My signal is has been crap for months! Horrible company who just take your money but don’t help when you cannot use your phone in your own home

• 
  Benjamin Webster (@benjaminlfc) reported 19 minutes ago

  @O2 @JustinDiamond16 Many, many people have reported this just on X alone, I have reported it via Customer Service and they’ve opened a ticket and nothing has been done (no surprises there). This has been going on for months and months, if you do manage to get to the section where it asks for your card details choosing the Apple Pay option just spins and spins and then says Apple Pay isn’t available, if you manually enter card details 9 times out of 10 the payment fails. Turn to the IVR system over the phone and payments are successful, a payment reference is read out by the automated system at the speed of light therefore you have absolutely no time to write it down and then said payment just doesn’t reflect on the account. Why you messed around with the billing system I’ll never know, 18 years this year I’ll have been an O2 customer and the previous system was perfectly fine, have you never heard of the phrase “IF IT AIN’T BROKE DON’T FIX IT”?

• 
  Shana Hendry (@Happyengland79) reported 19 minutes ago

  Sort your ******* app out @O2! When I open the app I shouldn't have to sign in and all my information about my balance should be on the page it starts with. But no! You expect my to sign in just to open the app then sign in again to get the information but refuse my passkey!

• 
  Hayley Laura (@LilHay) reported 20 minutes ago

  Hands down the worst customer service ever @O2 over 24 hours to even respond. Still not sorted the issue. Absolutely ridiculous

• 
  Sana’a (@sanaabananaa_) reported 22 minutes ago

  @leeroyruddell @O2 @O2 out of all networks I’ve been with yours is genuinely the worst. You need to sort your signal problems out asap as it’s always a problem. The worst part is the lack of effort on your part to do anything about it and how you fail to extend any courtesy to your customers

• 
  Aaron S (@SillyAaronMan) reported 27 minutes ago

  @O2 No still not working