O2 Outage Report in Perton, Staffordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Perton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Perton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Perton, Staffordshire, England
The most recent O2 outage reports came from the following cities: Wolverhampton, Brierley Hill, Dudley and West Bromwich.
City | Problem Type | Report Time |
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Phone | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Perton, England
Latest outage, problems and issue reports in Perton and nearby locations:
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Mike Klymko (@MikeKlymko) reported from Dudley, England
@O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2
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Dani Grim (@RefinedSavage) reported from Dudley, England
@O2 Thanks, it was worth a try, but unfortunately I can't open the link because my connection speed is apparently too slow.
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Phullup (@pherlopolus) reported from Telford and Wrekin, England
Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!
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Matthew Sparks (@matthew_74) reported from West Bromwich, England
@O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.
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Claire B🐈⬛🐈⬛ (@KittykatClaire) reported from Willenhall, England
I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell
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Mike Klymko (@MikeKlymko) reported from Dudley, England
@O2 yet again unable to charge my car because the signal from isn’t good enough.
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batgirl (@amanmarway) reported from West Bromwich, England
@O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service
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Crystalcraft Andy (@Crystalcraftand) reported from Dudley, England
@O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan. I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)
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Claire B🐈⬛🐈⬛ (@KittykatClaire) reported from Willenhall, England
That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....
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Mike Klymko (@MikeKlymko) reported from Dudley, England
@O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.
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Matthew Sparks (@matthew_74) reported from West Bromwich, England
Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?
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Steve Jones (@StevoJones1984) reported from West Bromwich, England
I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.
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Paul Berry (@paulberry2303) reported from Wolverhampton, England
@O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?
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Charlotte (@charlll18x) reported from Dudley, England
Dunno what’s worse your “priority” or signal @O2
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Dani Grim (@RefinedSavage) reported from Dudley, England
Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.
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Carpy Villan™️ (@PeteVillan1981) reported from Wednesfield, England
@gazswain @O2 O2 🤝 Virgin - dog **** mobile networks
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🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England
@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
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Tracey_Devina (@Tracey_Devina) reported from West Bromwich, England
@O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!
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Mike Klymko (@MikeKlymko) reported from Dudley, England
@O2 Called to complain about poor network coverage where I live and work. Battery died whilst waiting on hold forever.
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Charlotte (@charlll18x) reported from Dudley, England
Don’t know what I’m paying for as it is can’t name a place I actually get signal, now a massive price increase. Can’t wait to leave @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Williamson Photography (@s_w_photograph) reported
@tell1999 @O2 Try turning your phone off then on, I had the same issue earlier today myself
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Howard Keane (@codemonkey3350) reported
@Ofcom @O2 @TelefonicaUK been on hold for 25 minutes now. At what point can I have my contract terminated without paying a penalty? I’ve had this contract for 2 months now and the mobile data has never worked. I’ve spoken to someone previously who was going to send a new sim out
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G McG (@gembot90) reported
@O2 tell me this and tell me no more! How on earth did we all manage to survive on 3G way back when it was the standard network signal but if we are pushed to 3G now is just does not work?
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Chris (@chrisvavfc) reported
@O2 Trying to move my number across from EE, customer service awful and online form doesn’t work. please help
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Ori (@kendall1tau) reported
@O2 Aren’t you 50% owned by @TelefonicaUK ? who own 100% of @giffgaff ? The phone is locked to your network surely you must of come across the situation before and could help ?
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Lena (@Hele_lena) reported
@O2 @Jacki74 Same issue here and it’s making me wonder if moving is a good idea.
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Jay Willis (@JaysonWillis) reported
Bit naffed off with @O2 .. mast upgrade has taken 10 days so far and counting so had little to no service whilst at work for this time...
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Stuart Williamson Photography (@s_w_photograph) reported
@gembot90 @O2 I know, it’s like they’ve turned the 3G signal off, 4G will go the same way eventually
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Paul Sturgess (@verywearypaul) reported
@O2 switched to you Mon. Phone keeps saying emergency only. Conversation via app is impossible. Not impressed. Probably going back to 3.
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David Baldwin (@DavidBa01220695) reported
@O2 please let me know how I can get a problem not of my making with 02 resolved. Spoken with several advisors who promise the earth or cut me off. The incompetence of one of your staff has caused me severe problems and hours waiting to speak to someone only to b cut off