O2 Outage Report in Perton, Staffordshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Perton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Perton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (52%)
-
Internet (25%)
-
Total Blackout (15%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (1%)
Live Outage Map Near Perton, Staffordshire, England
The most recent O2 outage reports came from the following cities: Walsall, Telford, Oldbury, Wolverhampton, West Bromwich and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
Phone | |
| Telford |
Phone | |
| Telford |
Phone | |
| Walsall |
Phone | |
| Telford |
Phone | |
| Telford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Perton, England
Latest outage, problems and issue reports in Perton and nearby locations:
-
Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@o2 Got full 4g signal back.
-
Lysander 🦆
(@Lysander_16) reported
from
Wednesfield, England
Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
-
Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Do you know when the issue maybe sorted by?????
-
Adam Waterhouse
(@adam0604) reported
from
Halesowen, England
Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!
-
Tracey_Devina
(@Tracey_Devina) reported
from
West Bromwich, England
@O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!
-
Paul Berry
(@paulberry2303) reported
from
Wolverhampton, England
@O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?
-
Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡
-
John Davies
(@johndaviesrev63) reported
from
Madeley, England
Joined @O2 yesterday but trying to get through to customer support today is ****.
-
Phullup
(@pherlopolus) reported
from
Telford and Wrekin, England
Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!
-
Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Any update on the phone signal, when its likely to be back on.
-
Harris
(@areeyoushaw) reported
from
Dudley, England
Signals dog **** today lads, lasses, (other) @O2
-
Steve Jones
(@StevoJones1984) reported
from
West Bromwich, England
I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.
-
Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone
-
Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️🌈🌹🌊
(@Martbushii) reported
from
Dudley, England
@O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet
-
Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.
-
Crystalcraft Andy
(@Crystalcraftand) reported
from
Dudley, England
@O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan. I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)
-
Betsy Snow
(@longhairdsgtmaj) reported
from
Wombourne, England
@CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!
-
Anne Baines 💙💙💙💙💙💙
(@AnneBaines1) reported
from
Hagley, England
@acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself
-
Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?
-
Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Jon Bennell
(@jonbennell) reported
@O2 Hi, no data service in the Ely train station CB7 4BS area so I can’t pay for car parking. Full signal on phone even after restarting.
-
Viktor Victoria
(@viktor_victoria) reported
@O2 after my phone was stolen last Tuesday evening I did NOT receive new sim due to negligence from your adviser. I finally had to go instore and got a new sim. It was NOT activated all day yesterday & now due to ‘network issue’ no one can tell me why or when my phone will work
-
rod white#NHSBlueheart💙
(@61rodders) reported
@O2 Are your servers down?
-
Viktor Victoria
(@viktor_victoria) reported
PSA- @O2 has the WORST customer service. My phone was stolen over a week ago and I STILL do not have a working SIM card and cannot call or text or WhatsApp (so cannot get into my iCloud) I run a small business & this is impossible
-
C
(@C01645563) reported
@virginmedia @O2 Will that help your service to work without issues now?I cancelled the contract with you few weeks ago and I’m happy and safe now,but you anyway keep following me through my neighbour, he still have contract with VM and he still has problems and ask me for wifi everyday.Dublin 8
-
Tom
(@tom_mcnulty1984) reported
@O2 I’ve Rung this number all the time and just puts me to your top up service, then get passed around when eventually get put through to retentions. This is one of the many reasons I left yourselves due to poor customer service
-
lyndsey callaghan
(@cattylyndsey) reported
@O2 My wife is trying to get an upgrade in one of your stores but all systems are down, how long is this going to take to fix?
-
Hayleybeau 💙💫🍭✨
(@hayleybeau) reported
@fevrier_justin @O2 Worst network ever! I can’t wait for my contract to be up
-
mcdiesel
(@mcdiesel88) reported
@virginmedia & @O2 merge: Here's more data - don't need. Here's a faster broadband speed - don't need. Here's 3 signal boosters for your house - don't need. You could upgrade - don't need. How about one bill with a discount? How about free upgrade to 4K? Better channels on TV?
-
Stephen Curry
(@Stephen_Curry) reported
@O2 I’m in Austria connected to a 3G network with mobile data on, but my phone tells me I cannot access data. Can you explain? I understand roaming in the EU is included in my tariff.