O2

O2 Outage Report in Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Telford and Wrekin, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Telford and Wrekin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Telford and Wrekin, England 01/19/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Telford and Wrekin, England

Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • yasmine_al Yasmine Alina (@yasmine_al) reported

    @o2 update no 2: twitter team wants to help so they sent this issue to complaints who'll respond in 5 days without actually resolving pressing my problem. I am still in the same place!!! Lesson learnt not to deal with them ever again!!

  • Coriflowrcheez Goth Ghoulfriend 👻 (@Coriflowrcheez) reported

    Hey @O2 , long term customer here! I recently ordered a Fugees ticket for a pal through priority and the ticket went to the wrong email. @AXS_UK have changed the email but not sorted it out twice. I wouldn’t normally publicly moan but you’ve seen how much tickets are right?!

  • thin_sights Dave Layzell (@thin_sights) reported

    @O2 I placed my order on the 25th September. When I try and fill the form it asks me to select where I purchased the phone from but there is no drop-down option for either o2 or Telefonica, which means I can't progress to the next page.

  • ellpaigex Ell👸🏼 (@ellpaigex) reported

    Why do I feel like the only one still having problems with signal/data? Nothing loads🙃 @O2

  • paddybeehive paddy (@paddybeehive) reported

    @O2 sort out the rural network in east Tyrone, stop saying it's working fine, come here for a week and try making calls or using the net, we are paying the same tariffs as other customers in built up areas whos signal is fine, sort it out

  • LisaKearley Lisa J Kearley (@LisaKearley) reported

    @O2 Thanks - managed to get someone online to help. Having a chat function only works if someone available! I had to pretend I wanted an upgrade in order to get someone to speak to...

  • indi182 indi xo (@indi182) reported

    @O2 is there a reason one of your numbers would be calling me while I'm already on a call with someone in your help centre?

  • KathrynJ5 Kathryn Morgan (@KathrynJ5) reported

    @O2 hi - my iPhone 11 which I got in June 2020 keeps crashing & switching itself off and I am trying to find support on your website but keep getting sent in circles. Can you help please?

  • annieshouldnt 🤐 🇦 🇳 🇳 🇮 🇪 🤐 (@annieshouldnt) reported

    Complaint raised with @O2 regarding the lack of delivery from @DPD today and tomorrow a further complaint will go in to DPD.

  • Ian57586675 Ian (@Ian57586675) reported

    @O2 Hi.... could you please tell me if there is a problem with the mast in my local area (again). I've gone from a poor signal at home to no signal at all which makes me wonder what I'm actually paying for? My postcode is HG2 7BW