O2

O2 Outage Report in Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Telford and Wrekin, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Telford and Wrekin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Telford and Wrekin, England 12/09/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Telford and Wrekin, England

Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • deepdivedan Sparky Rids (@deepdivedan) reported

    @O2 Why over the past few days every time o go to make a phone call does it at call failed? I’ve tried resetting, turning off network… everything! I can’t call you because my phone doesn’t work. Please reply

  • gemmabrittonuk Gemma (@gemmabrittonuk) reported

    @O2 I assumed it would cost alot but can you see why im extremely unsatisfied? £42 for literally 1 minute online? Its ridiculous and I would like to see it theres anything that can be done to bring this charge down please i was unaware and wasnt even sent a text!

  • AlexHill1872 Alexander Hill (@AlexHill1872) reported

    @O2 on an IPhone 12 Pro Max, I’m getting instant call failed when calling out and all incoming are showing as Unknown Caller, I’ve refreshed my network settings to no avail, Help!

  • 19581lucy7_ X.🕊🇯🇲✨ BLACK BARBIE DRESSED IN BULGARI ✨🌈☃️ (@19581lucy7_) reported

    Imagine If i really needed to make a call but I could cause @O2 is down kmt

  • philos2929 ⚡️⚡️⚡️⚡️ (@philos2929) reported

    @O2 WHAT ******** DO I PAY FOR? you put your **** service up and I can’t call out? You guys are the ultimate fraud kings! How dare you put hard working people in struggle, through more struggle from an unusable service that is paid in full always?! Make me understand this please!

  • ivanboateng__ IV (@ivanboateng__) reported

    @O2 @thingstobylikes It’s not his phone. It’s your stupid network. We are not the only people

  • thingstobylikes Toby Isaacson (@thingstobylikes) reported

    @O2 my calls are all failing. Can’t even call O2 to fix it. Tried restarting, airplane mode on and off. Please fix

  • MrMatthewHolton Matthew Holton (@MrMatthewHolton) reported

    @JayClay71 @O2 Sadly not mate, there’s some issue within o2 with an iPhone / Apple Watch pairing, so will be sending both back tomorrow as I can’t use a device that isn’t fit for purpose ( no idea when it’ll be sorted ) so going back to and old sim only deal with my old phone

  • WelshBeck Chris Beck (@WelshBeck) reported

    @O2 getting call failed when ringing out instantly and any calls incoming are stating they are an unknown number. Can see other people on Twitter having same issues. What's up?

  • veeee8ight Ben Riley (@veeee8ight) reported

    @O2 how do I make a complaint about problems with upgrading (loss of service), upgrading to a 5g enabled phone and now being told I don’t have a 5g tariff??