O2

O2 Outage Report in Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Telford and Wrekin, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Telford and Wrekin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Telford and Wrekin, England 01/13/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Telford and Wrekin, England

Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ProPhotographyP prophotographypicture📸 (@ProPhotographyP) reported

    @KieranLeeDoyle @O2 All UK mobile phone companies have worst terrible customer service They are all greedy money thieves

  • sxdras s (@sxdras) reported

    @O2 hi I’ve dm’ed you with an issue bills due 24/4

  • HayleyJ87 H 🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HayleyJ87) reported

    Is @O2 down? I know it’s rare to get a signal anyway but no network at all tonight in Swansea

  • amyythorne amy🦠 (@amyythorne) reported

    @O2 How long does it take for a refund for lyte charging? Used with priority and secured with Apple Pay. The machine was broken and I didn’t even get the charger.

  • AndreaSears65 Andrea Sears (@AndreaSears65) reported

    @O2 my Toby voucher has expired before I’ve used it. Help?

  • MarkAntonyOwen Mark Antony Owen (@MarkAntonyOwen) reported

    Dear @O2, I need help. I drove to Guildford earlier this evening, and on arrival, my network signal vanished. I couldn't make calls nor use mobile internet. Every setting on my phone says I'm registered on your network. But the second I leave a Wi-Fi connection, nada. What gives?

  • RealScubaAngel Scuba Angel (@RealScubaAngel) reported

    @O2 trying to use O2 reward vouchers but Greggs saying that their systems are down… what to do?

  • coanna Sıla Çetindağ (@coanna) reported

    @O2 I just did. I still have no signal.

  • nathancoles72 Nathan Coles (@nathancoles72) reported

    @O2 Advice for anyone living in the Southwest please avoid O2 as it’s shocking like their customer service. Please listen to Kevin Bacon and stay connected.

  • MVP_129 #JoshHocken (@MVP_129) reported

    @O2 Yes thats passed. Ive spent over 6 hours on the phone/hold to customer services the last 3 days, with no actual help from anyone. Still unable to access my account and just got cut off from latest call after waiting on hold... Why is this so difficult?