O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 01/16/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LittleMissSober Stephanie Prentice (@LittleMissSober) reported

    @PuffeeLady @O2 @virginmedia And as long as o2 run the Customer service line too !!!

  • jaydeeandcoke James Davies (@jaydeeandcoke) reported

    @O2 I don’t want to have to type out the WHOLE issue in an email again. The notes are there in black and white on your system. Lied to From day one and now nearly 2 weeks without the item and counting.

  • KHKateHorton Kate Horton #SaveTheArts (@KHKateHorton) reported

    @O2 @virginmedia I just got a text from you about this. I do not want my data to be used in the way the new privacy policy works, but you give no options to opt out. Can I cancel my contract with you on this basis or will you provide an opt out?

  • dez101notout Dez Hollifield (@dez101notout) reported

    @lucids @virginmedia @O2 Virgin mobile is using currently EE for its 3G and 4G services 5G services are provided to Virgin by Vodafone. The 5G service will continue to be provided by Vodafone until the contract with them runs out whenever that is

  • s_onward Elizabeth Fisher 💚 (@s_onward) reported

    @O2 I would never go back to VM for free after what they did! I can't believe you have joined them.

  • C14ETN Chetz (@C14ETN) reported

    @virginmedia @O2 Let’s hope O2 customers service and how they look after valued customers is a millions times better then virgin media’s non existent level of service!

  • KandyKandy2013 Kirsty (@KandyKandy2013) reported

    @O2 no signal for hours and your online checker says there's no problem in my area. Followed all the 'things you can try'. Any other ideas? I only have intermittent WiFi so this is causing problems.

  • this_old4 2Old4This 💙 (@this_old4) reported

    @O2 i cannot access my account via my phone. It doesn't recognise my mobile number! I want to know how much it will cost to terminate my contract. The merger with Virgin Media has taken place & I no longer wish to be an O2 customer.

  • oIiviaIouise olivia (@oIiviaIouise) reported

    @O2 hi I haven’t been able to get service or 4G all day.. any reason why??

  • phall851 Peter Hall (@phall851) reported

    @m1kewh1te83 @virginmedia @O2 I had this problem. Virgin just wanted me to rent their whatsits for £5 per month. Brought a different WiFi router £40 Clearly virgin router is shoddy. Loads have the issue & virgin don't care.