O2

O2 Outage Report in Madeley, Telford and Wrekin, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 03/23/2026 13:20

March 23: Problems at O2

O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RonnyAllan1 Ronny Allan (@RonnyAllan1) reported

    @O2 worst customer services in the world!

  • petefitz52 Peter Fitzpatrick (@petefitz52) reported

    @O2 priority Play on Monday keeps saying there's a problem and booting out of any chance of even playing for prize Not a good look What's happening?

  • wendyk1501 Wendy Jefferson (@wendyk1501) reported

    @O2 Thanks I did ring O2 and reported the problem it’s looks like a scam the number is blocked so they can’t contact me

  • GrantJSexton Grant (@GrantJSexton) reported

    @O2 @TicketmasterUK Ahh that makes sense. In that case, @TicketmasterUK any chance you can help?

  • anthonyden1 ant / אנתוני (@anthonyden1) reported

    In early November the openly antisemitic pieces of trash bob vylan will play at 02 venues in Leeds Manchester Glasgow and London If they are allowed to play these “gigs” they will bring the name of 02 into disrepute and I will cancel very contract I have with @O2.

  • BeckTwiFreak Beck👸🏼 (@BeckTwiFreak) reported

    @O2 the app crashed when I was trying to do the 12 month tastecard thing now it won’t let me reuse the code but when I log in with the details I was using before it crashed- it’s asking me to pay? Help please 🙈

  • 2SortsNorfolk Darren (@2SortsNorfolk) reported

    @O2 I don’t have either of those. I’ll go into the O2 shop and have a moan in there. No point in calling CS as they’re in South Africa and have no idea what network congestion is or means. And I haven’t got 45 mins + to sit in the queue.

  • 2Virgil Tony Cohen (@2Virgil) reported

    @O2 cont a phone i ordered and yes you charged me for the contract when I am still paying another one with you ans dont have a phone all your CSAs are great at stating the company processes but will not help a customer. where is my phone do you care how do I get money back

  • olivernunn93 Ollie Redding 🏴󠁧󠁢󠁥󠁮󠁧󠁿🔴 (@olivernunn93) reported

    @O2 what has happened to signal on your network in the past 6 months! Service is shocking. After nearly 20 years with an o2 sim/contract I’m debating moving. I struggle for signal everywhere!

  • sparehead54 Dann’sdad (@sparehead54) reported

    @O2 help. I can’t seem to get through to 4444 to top up my PAYG phone. I’m in Florida at the moment. I’ve tried the internet too but keep getting a message saying there is a problem so that doesn’t work either!