O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 12/10/2025 05:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • chinnyweasley Lee Millward (@chinnyweasley) reported

    @O2 I've seen a better deal elsewhere, and would like to go on pay as you go as I'm happy with my handset as it is. In which ways can I contact you to cancel?

  • JaySeeDeCaux Jay See (@JaySeeDeCaux) reported

    @deftonesjake @O2 Where do you see a status update like that? When I log into MyO2 my order list is blank and I have nothing aside from my original confirmation email which has no date on it. Appreciate any help either of you can give me!

  • NeilRevell2 Rev (@NeilRevell2) reported

    @virginmedia @O2 Are you going to sort the issue whereby your customers cannot log into Sky Sports App to watch what they’re paying for. Hundreds of people with this fault and nothing being done about it !!!!!!

  • PaulSmithJnr Paul Smith (@PaulSmithJnr) reported

    Don’t think there’s been a day go by in the last 6 months where I haven’t had a call end because of signal on my phone @O2 - I can’t manage a phone all to someone in Manchester City centre from Liverpool city centre. Even worse by my house.

  • waheed2541 Waheed Ahmed (@waheed2541) reported

    @O2 Yes but if there is a issue I can’t cancel my contract

  • soupermatt Matthew Kelly (@soupermatt) reported

    @O2 @virginmedia It seems like Virgin have applied my Volt benefits but 02 haven’t, I’ve tried speaking to 02 customer services about this but the only people who were helpful were the virgin media customer service team who sorted it. 02 don’t even seem to know about this when I ask…

  • waheed2541 Waheed Ahmed (@waheed2541) reported

    @Chris33478982 @O2 Hi same issue again but if it does not work I’m stuck with o2 as will pass cooling off period

  • cj_sheff Claire Jackson (@cj_sheff) reported

    @O2 very disappointed with the cheerless lack of help I was given in store today. Wouldn’t encourage people to stick with o2. 😔Hope others are getting more help elsewhere.

  • GrahamDoolan1 Graham Doolan (@GrahamDoolan1) reported

    @PaulSmithJnr @O2 I am with them. Their signal quality is getting worse no doubt.

  • Socks8818 CJ (@Socks8818) reported

    @O2 I keep losing signal for the past few days, its getting anoying