O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 03/21/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewbaker05 Andrew Baker (@andrewbaker05) reported

    @virginmedia @O2 I’m an existing customer who has activated volt benefits and I’ve had a email saying my broadband/O2 services are active and I’ve had a text message saying my virgin media kit is on the way but I haven’t had any tracking information and delivery was supposedly on the 6th November

  • LydiaParsonson Lydia (@LydiaParsonson) reported

    @O2 hello, I just realised that my O2 account is still showing details for my old phone - can you please help me update it, struggling to find any answers under the support pages

  • sami_dread sami (@sami_dread) reported

    @jems_lou @O2 I’m glad I’m not the only one having this issue, service is terrible

  • ellielouise_88 𝙴𝚕𝚕𝚒𝚎 𝙶𝚘𝚕𝚍𝚜𝚖𝚒𝚝𝚑 (@ellielouise_88) reported

    @virginmedia @O2 Can I get a bit of help with this, as I’m going round in circles. I’ve been with O2 for years, and joined virgin last week, but I don’t know how I can combine the 2 as I’m new to one but not the other. Please help!

  • Kathlee92599661 Kathleen Smith (@Kathlee92599661) reported

    @O2 linwood Renfrewshire still can't make calls without walking 200 odd miles for a signal sort you crap out

  • bethlomax beth lomax † (@bethlomax) reported

    @O2 nothing but problems with your company. I have been disconnected when my phone bill has been paid!? I need my phone for work!

  • gsethi2003 Gurvinder Sethi (@gsethi2003) reported

    @virginmedia @O2 Virgin seem to be spending their money on sending apology messages pointing to all the places you have already tried and been ignored by Cust Servs or complaints which are a jokeThey also lie about outage and do not report them on their website as many people report but not shown

  • segger0151 Dave Selby (@segger0151) reported

    @O2 Hi, I already have an O2 sim, and I need to add another to my O2 App account, but it does not appear I am able to do so, I need 2 Sims, one for my phone and 1 for my motorbike Tracker, can you help. Dave

  • radikakapoorx Radika (@radikakapoorx) reported

    @O2 Still no response and still unable to get through to anyone on the phone. This is appalling customer service. I’ve been waiting over an hour to get a response on your my o2 helpline

  • charliencfc Chris Charles (@charliencfc) reported

    @virginmedia @O2 I can not tell you enough … DO not sign up, stay away, very poor service, rubbish communication and given false information. #stayaway #dontdoit