O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 02/16/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jp00769 John Parkin 💙 (@jp00769) reported

    @O2 Hey @02 5 days and counting and you've still not ported my old. number despite each day promising it will be done by 6pm. Ofgem regs give you 1 working say. Formal complaint to your email not even acknowledged. Huge compensation claim on it's way. Scandulously incompetence.

  • courtzc91 Courtney (@courtzc91) reported

    After the worst customer service with @O2 I am so grateful for the friendly Charlie Hunter at @EE for helping me with a new contract! Took 10 mins and I’m sorted #NowThatsCustomerService

  • Mf51645648 Bald73 (@Mf51645648) reported

    @O2 @peterkay_co_uk 02 priority app not loading for a virgin media customer any ideas

  • alexthorpe10 alex thorpe (@alexthorpe10) reported

    @O2 hi I want to book Peter Kay tickets when they go on pre sale Thursday how do I go about booking a wheelchair and carer space with you guys as I’m a customer of yours

  • NonnyWills 𝒩ℴ𝓃𝓃𝓎 𝒲𝒾𝓁𝓁𝓈 (@NonnyWills) reported

    @O2 im trying to speak to customer support about my phone which is faulty/look at my insurance and your chat keeps closing! :-/ maybe I should stop paying my bill then you’ll talk to me

  • Sparkie71 Mark L Thomas (@Sparkie71) reported

    @O2 Phone is iPhone 13. Will try network reset. Thanks.

  • yawnellz yawnellz (@yawnellz) reported

    @O2 ur chat sucks how do i contact someone every time i try now for 3 days you have said your team is busy try again later, i try later and ur still too busy ?

  • geepieri GP (@geepieri) reported

    @O2 hi, I’m a virgin media customer and downloaded the priority app and it keeps closing and won’t let me in. Managed to get in once but never again. Deleted and downloaded a couple of times and still the same. Any tips?

  • huzyb Huzyb (@huzyb) reported

    @O2 hey, I've been with O2 for 10 years. The service is really bad everywhere I go. I've escalated it with Cs for a manager call back who rang me and then hang up in a second twice. The actually service of the network and CS is appalling. False promises.

  • hannahlouis962 Hannah louise (@hannahlouis962) reported

    @O2 your customer service is pathetic!