O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 04/01/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • EleanorRylance Eleanor Rylance 🔶⭐️🇪🇺🇬🇧🇫🇷 #FBPPR #Rejoin 🌎 (@EleanorRylance) reported

    @O2 So if I then as a customer ask “why is this happening??”, what is next on the script?

  • angiecrawfie angela crawford (@angiecrawfie) reported

    @O2 appealing customer service 2 hours to try and sort out a threatening letter for an airtime plan that has not been used and contract expired 2 years ago

  • No_Gimicks ®️ (@No_Gimicks) reported

    @O2 I can send DM’s but I never get replies

  • sophr136 Sophie Rahman (@sophr136) reported

    @O2 @fingers_ginger @O2 can you dm me please because no one else from your customer service department wants to help

  • ellasw1081 Ella Shaw-Wright (@ellasw1081) reported

    @O2 Still not working right. Allows o2 calls and texts doesn’t allow any others

  • LauraJadeMx Laura Marshall (@LauraJadeMx) reported

    I’ve tried activating my extra and the link doesn’t work! Called the customer service link and I keep getting cut off! Sort it out @O2

  • pdobbers PD (@pdobbers) reported

    @O2 Is your online login system down? I haven't been able to login on the website for days, nor access the payment area on the app. Just looking to alter my DD. Thank you.

  • mariagizzi gizzij_ (@mariagizzi) reported

    @O2 Hi, my signal is not working at all, I am unable to call or text.

  • _benjaminsays_ Benji (@_benjaminsays_) reported

    @O2 don’t actually know what I’m paying for when I have full 4G and nothing bloody loads. Nothing but constant issues with my phone and signal?!

  • RampziieTweets Dad (@RampziieTweets) reported

    @O2 a whole year I haven’t been able to use my phone in my town outside of WiFi and I’ve been paying my bill like an idiot. Appalled