O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 02/11/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Lerease Lerease (@Lerease) reported

    It’s only when @virginmedia ‘s Wi-Fi goes down do I realise how bad my @O2 coverage is even on 5G. Shockingly bad! 😩

  • knowlesm Matthew Knowles (@knowlesm) reported

    Hi @O2, I had an email last week telling me my tariff would go up in September (which I want to challenge or leave the network) yet my next bill has doubled without warning. I can't get through on the phone & MyO2 isn't letting me log in. Any advice please?

  • thomasm789 Thomas Mason (@thomasm789) reported

    @ThreeUK After being a customer 13 years, today I changed over to a rolling monthly deal in preparation to leave. Not being offered anything for my commitment nor the high roaming charges I'm going to encounter. Loyalty seems to mean nothing anymore. @O2/@EE what can you offer?

  • Wheelchair_mum Nia F (@Wheelchair_mum) reported

    @O2 - the mast near my house has been "under repair" or "undergoing maintenance" since mid-May. Since then, I've almost NO phone signal. This impacts my work as I can't receive calls/make calls. What are you doing to fix this, please? It's been two months!!

  • AJM100000 AJM70 (@AJM100000) reported

    @O2 Ordered yesterday given an hour time slot today, never arrived. Checked dpd, says on way back to o2 as recalled?! Nothing on my account. What is going on?

  • joanna_hart08 Joanna Houghton (@joanna_hart08) reported

    @O2 I can’t make or receive calls at my home address due to a phone mast issue. Are you guys fixing the problem? It’s been over two weeks now

  • mranthonyday Anth Day (@mranthonyday) reported

    @O2 Hello, @O2. Can my wife message you on my account? As she doesn't use Twitter and was told on Messenger you couldn't resolve the issue

  • OliverBanks Oliver Banks 🇺🇦 (@OliverBanks) reported

    @O2 I’m still waiting. Still have no PAC, no signal and no way to call anyone to discuss.

  • stewarthartland stewart hartland (@stewarthartland) reported

    @O2 why do you make it literally IMPOSSIBLE to talk to you guys? Every where I turn it’s automated chats, automated voice prompts or logging in and I can’t log in or get through to ANYONE!!! Maybe if I cancel my direct debit you’ll phone me….

  • AnnaMarieplus2 Anna 🇪🇺🇬🇧🇺🇦 (@AnnaMarieplus2) reported

    @o2 3 days now without a network service due to sim transfer, still can't make or receive calls. Utterly appalling. I'm out of the country this weekend - how am I supposed to be contacted by my parents while they're caring for my children?! What are you doing to fix it?!