O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 12/13/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • As23155486A A S (@As23155486A) reported

    @O2 hey! If I wanted to preorder the iPhone 14 Pro on a new O2 plan, would you do a new credit search? I’m already a customer on SIM only.

  • WEIR333 Graeme Weir (@WEIR333) reported

    @nicmul84 @O2 My wife’s O2 has been terrible for the last 5 months the shop is terrible for customer service and the phone line is awful. Struggling to cancel the contract

  • errkeith Keith O'Neill (@errkeith) reported

    @O2 honestly 02. You are completely useless in the USA. 5 weeks here now and all I get is EDGE on your T-Mobile network. Tried all your support options. I can’t actually phone your support team to discuss!

  • AdrianBeney Adrian Beney (@AdrianBeney) reported

    @O2 your international data bolt on is useless in the USA. Almost no signal, can’t make a phone call and data when it happens is around 0.1 mpbs and. 400ms ping. It’s useless. And it’s the reason I moved to you……

  • singhranpreet85 Ranpreet (@singhranpreet85) reported

    @O2 I take out a contract with vm/your co. and the sim is sent to an unknown address. Your co. Breaches DPA and ur rude advisors tell me they cant send it to my address. I hope i dont have to keep dealing with this over the period of the contract.

  • JadeSarahh JadeSarahh 💥 (@JadeSarahh) reported

    @O2 Please sort your signal Lincolnshire area ! All of a sudden it’s got soo bad !! Was never this bad

  • scousemanblue Mark (@scousemanblue) reported

    @O2 Trying to order from the shop and it’s saying there’s a problem despite no issues our side as tried 2 different accounts can you advise

  • superduprtech SuperDuprTech (@superduprtech) reported

    256GB space black iPhone 14 Pro £200 down £55/m Unlimited everything @O2 had a crazy deal. Plus it’s getting delivered on release day. While I prefer the service of @EE their prices are ridiculously high this time around #iPhone14Pro

  • HRHQam Qamar N (@HRHQam) reported

    @O2 Hi, I had to go into a o2 store to get it all sorted. Where can I fill out a complaint form?

  • handy66962037 Loving Panromantic Mature Guy (@handy66962037) reported

    @5impleSteph @virginmedia @O2 Thats amazing! Tho I've spend a couple hours or more, total, on the phone here in the US trying to get a new line setup & working on a cell service.