O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 02/03/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • InezMackenzie Inez MacKenzie (@InezMackenzie) reported

    @O2 I need someone to help me urgently. QR code you provided for my new phone doesn't work and now i hve swapped my sim with you and cannot get into old/new phone to make a call to fix. Please DM me urgently

  • Cotly Cotly (@Cotly) reported

    Hey @O2 some help@would be appreciated here. It’s you rejecting the payment from iTunes according to @AppleSupport

  • kungfuhopper Hymsyyy (@kungfuhopper) reported

    @O2 hello, please tell me how I can cancel my current pay as you Go contract...??

  • harryjhooper27 Harry Hooper (@harryjhooper27) reported

    @O2 rang customer services to cancel my contract this morning with 30 days notice, filled out all my details, was asked to hold I said no problem at all and they ended the call and I’ve not heard back? Awful customer service, definitely not going back to O2

  • iKrushed iKrushed (@iKrushed) reported

    @O2 My service is next to nothing everywhere I go, even into my home town. 1/2 bars IF that. 4g doesn’t work, I know masts are often down near my area, but that’s not good enough. My sim is only over a year old

  • jamiefreeman Jamie Freeman 🪓 (@jamiefreeman) reported

    @O2 - how come I don’t 5g on my 5g phone when I’m in a 5g area? Help!

  • Richard_P_06 Richard Pask (@Richard_P_06) reported

    @O2 And yet again.. oh im not showing any issue in that post code (even though its not just this area) it must be the sim or the phone (even though its multiple devices and sims). Usual response.. lets do nothing and blame something else!

  • petergchap PT Pete (@petergchap) reported

    @O2 Thanks for your help!!! Now I’ve missed out. Says tweet for assistance but you’ve been useless

  • BrianSPotter Brian Potter (@BrianSPotter) reported

    @O2 Thanks for your reply - yes, connection away from home is fine. The housing development is in a dip and as far as I know no one gets any signal other than in certain areas of the development. The network status checker does confirm there are no issues.

  • RedCyanPhotos Nat Lockwood (@RedCyanPhotos) reported

    @O2 Hi I need to cancel an order for now, i went into a store but they said it wasn’t my collection store, so I couldn’t, my problem is I’ve just had throat surgery & can’t speak! Thanks kindly. KMM2132659797I15977L0KM & ms-318903669 are the numbers I have for the order. Thanks