O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 05/06/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • N1nj4L1nk Fractured Dreams (@N1nj4L1nk) reported

    @O2 @EnglandRugby Crazy that you always remember when I owe you money but you never remember to make the service I'm paying for work.

  • NathanWoolmore4 Nathan Woolmore (@NathanWoolmore4) reported

    @O2 I took it out in Romford in 2021. I was never told that it was a business contract. Please can you help me?

  • skybluepablo1 Paul Barker (@skybluepablo1) reported from Coventry, England

    @drusnat @EnglandRugby @O2 I imagine he knew how poor this England team are now. 🙈

  • jedmcc123 Jerry Mccarthy (@jedmcc123) reported

    @EnglandRugby @O2 Prem clubs into administration, worst results for years, trials on lowering tackle heights, trying to ban songs at twickenham, players going abroad in droves. Whos running this circus ?

  • donnyhendry82 Neil Hendry (@donnyhendry82) reported

    @O2, just accepted your offer for apple music for 6 months free, however the link only takes me to apple music app and doest show any offer you have given me for 6 month and only asks me to pay for a monthly subscription, are you trying to waste customer time

  • andyday414 Andy (@andyday414) reported

    @EnglandRugby @O2 Earl left out again. Back row adult last test. Dombrant awful all tournament. No pace or carrying ability in the back row. Joke.

  • andyday414 Andy (@andyday414) reported

    @EnglandRugby @O2 *awful

  • thematineeidles 🗣 the matinée idles 🗣 (@thematineeidles) reported

    @O2 7 days still waiting for the phone to be confirmed. Here is my order number, please get back to me, as I now want to cancel this order, ms-323228303 I do not want an o2 account now, I will go elsewhere

  • Whitey_D6 Daryl (@Whitey_D6) reported

    @O2 Shocking Customer service 😑 Blocked my phone after call back promised via web chat and never received confirmed by agent over phone today. Wish I had never move to this company

  • MarktheWhite81 Mark Campbell (@MarktheWhite81) reported

    Actually trying to get a new phone and contract for my son but @O2 just never answer the phone and online won't work. I'm trying to give you actual money, pick up ffs