O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 03/15/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • oliverpaul1 Oli Paul (@oliverpaul1) reported from Verwood, England

    @O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!

  • SaintTheJase whatever (@SaintTheJase) reported

    @o2 I called you to report a bad signal for over a week (I tweeted you about it but you point blank refused to escalate without a whole bunch of security questions which I am not comfortable giving over social media, including in DM), and all I got was a “bye thanks”

  • southon Nick Southon (@southon) reported

    Hi @O2, Unable to find on the web, Can you confirm whether SMS messaging via WiFi calling is available on the O2 network? I had assumed it was, but now not so sure. Thanks.

  • CFcarer Jo Davidson. CysticFibrosisAwareness (@CFcarer) reported

    @O2 I've spoken to a couple of your customer service ppl since my sister passed away 2 weeks ago & they've been fantastic, supportive & extremely helpful

  • zark875 David (@zark875) reported

    @O2 Been in Weymouth since Sunday and the 4g service has been appalling. Just what are we paying for?

  • fogey Gareth 🇪🇺 💙🕷 (@fogey) reported

    @O2 I haven’t needed hotspots since the lockdowns started - but I do remember that they were frequently unreliable. I try to use them wherever possible. Resetting my device rarely fixes it. What I think you need is some quick & reliable way of reporting an out-of-service hotspot.

  • Ellisj_69 Eliyahu (@Ellisj_69) reported

    @O2 since u and virgin media started bumming each other my mobile data is just as bad as the @virginmedia wifi we pay for

  • DjTheTom Tom Wardrop (@DjTheTom) reported

    @O2 you have most inept staff and customer service. I've been on hold for an hour and then cut off once I spoke to someone. I was calling sue to your mistake. You're an absolute disgrace

  • Cotly Cotly (@Cotly) reported

    @O2 Everywhere. Like I said phone is good, Watch poor so not a network thing.

  • laisoliveirabrs Lahhhhhh (@laisoliveirabrs) reported

    @O2 @virginmedia @cafeyn_uk CAFEYN IS AN EXTREMELY RUBBISH SERVICE. I ONLY GOT TO KNOW THIS BECAUSE IT WAS AN O2 ADD ON. WHEN I CLICKED THE LINK SENT BY O2 IT MADE ME LINK IT TO MY PAYPAL. CAFEYN CHARGED ME FOR A FREE SERVICE SINCE DAY 1 AND DOESNT WANT TO GIVE MY MONEY BACK