O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 01/28/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • caitlinsmithxx Caitlin-Maria Smith (@caitlinsmithxx) reported

    @O2 Yeah it doesn’t show you have network issues in linwood but I can’t use my phone at all to phone, use data, texts don’t send it’s shocking!! I’m not the only person with o2 with these issues either!!

  • mickwatson66 mick watson (@mickwatson66) reported

    @justbeingsol @O2 Same problem.. Their staff just hung up on me for no reason. Other than wanting it sorting.. Disgusting service.

  • justbeingsol Being Sol (@justbeingsol) reported

    @O2 @o2 your service is shite!!!! Your agents are shite and as helpful as a dead turkey!!!

  • GetWellSoonSW , (@GetWellSoonSW) reported

    @SerenaMann69 @O2 How did you call them without signal? 🧐

  • gffcontwitch OFFICIAL GFFCONTWITCH 🇬🇧 (@gffcontwitch) reported

    @O2 Oh, I thought it was at the bottom, lol , ok, I will have a try soon then and get back to you if I have issues, thanks

  • btwn_the_wheels Robert M (@btwn_the_wheels) reported

    @O2 @SamsungUK Just don’t try to port your number if you get one. Two days later I still can’t make or receive calls. Not even porting from another provider, it’s O2 to O2. A “known issue” apparently.

  • AyeDee8888 Aye Dee (@AyeDee8888) reported

    @O2 very disappointed. Just joined o2 and inserted sim but unable to make or receive calls. Expecting some v important calls today. Waited ages when called customer service but no answer. Help!

  • rtPEHU85 Trebor 🎗 (@rtPEHU85) reported

    @O2 the signal in PE19 / St Neots has been awful all week due to maintenance you are undertaking. When will this be resolved please? Wfh very difficult - can’t make or receive any calls!

  • doubled1975 David Donnelly (@doubled1975) reported

    @O2 Yes I have requested one but it wont make a difference as my order is apparently stuck at 'create service request' on your system apparently so my new service not active yet on myo2. Been advised it will take 24hrs but im not convinced!

  • mickwatson66 mick watson (@mickwatson66) reported

    @O2 you really need to sort your customer advisors out.. Hanging up on me because he can't fix my problem.. Shame on you. Had a new contract 2 days can't make or receive calls.. But you take my money. Disgusting!