O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 03/10/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • shaunsimpson20 shaun simpson (@shaunsimpson20) reported from Kemberton, England

    @O2 DM sent for some help and advice please

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • GeordieKarl Karl williamson ⬜️⬛️⬜️⬛️⬜️⬛️ (@GeordieKarl) reported

    Hey @O2 I have tried to call you 3 times every time I hold for twenty minutes and it cuts me off great customers service this! #O2

  • Opa_Fx Olawale(O.A.Hon )✨🇳🇬🇶🇦🇬🇧 (@Opa_Fx) reported

    @O2 if you will agree with me this doesn’t speak well of your reputation from long time of waiting on call to talk to a customer service person and getting phone banged of by staff after picking this is so appalling I have been battling with a simple issue for two weeks now

  • TheDaveEdgell TheDaveEdgell (@TheDaveEdgell) reported

    @O2 @Ofcom live chat have again refused to help me, waited 3 weeks for a response to my complaint

  • PFindersDomain Stewart Grainger (@PFindersDomain) reported

    @O2 Tesco, but I know they use your infrastructure, so reporting to both, Tesco have replied, status checked, and issue fixed in the area, I will also monitor and continue to report.

  • beatthebleep The Opinionator (@beatthebleep) reported

    @O2 i need help. I use your network for business and today I have been unable to make calls. I have no data. And if someone rings me they don’t even get my answerphone! Just a line cut off tone

  • William11094423 William Myers (@William11094423) reported

    @O2 Why does it take now 32 days to resolve a none technical complaint. Looked through your complaints handling procedure and the service failures I have recieved is now ridiculous. I have now wait over a week from a promises 48hour sla call back from a manager.

  • EnfieldMuslims The London Muslims (@EnfieldMuslims) reported

    @EnglandRugby @O2 can anyone reasponsible call me on 07723 50 48 26 to resolve the issue please, fed up waiting on hold hours and hours, thanks

  • TomSharp_ Tom (@TomSharp_) reported

    Seriously @O2 what ******** is wrong with your signal????

  • eightball899 8ball (@eightball899) reported

    @O2 Why do they have my details to begin with??? Also can you fix the 3G/4G issues please while we’re vaguely on the subject. Thanks 🙏🏻

  • rjmu8 Riverside Juniors Milan u8 (@rjmu8) reported

    @O2 Wife called to transfer from Pay Monthly to PAYG including her number. Number hasn’t transferred. Getting no joy from CustServices, please help!