O2

O2 Outage Report in Madeley, Telford and Wrekin, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 02/02/2026 09:05

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mayankmmehta Mayank Mehta (@mayankmmehta) reported

    @O2 @O2 In Summary - @MPD_Online say it is the customer's problem that the box is empty and the phone is missing. Please provide your email, so that I can forward you the entire email conversation.

  • Natalie63271644 Natalie (@Natalie63271644) reported

    @O2 your customer services are disgraceful. Phone under warranty its broken through white screen of death, you will just send me the old one back and not give a replacement... WARRANTY!!!!! Yet still expect me to pay my contract and my handset charge when i dont have a phone.NOPE

  • Dip5263T TDip5263 (@Dip5263T) reported

    @O2 absolutely shocking! 5 days no call from the network team, no call back from a manager, been advised to wait another 24hrs for a response #poorcustomerservice

  • iowkati Kati Green (@iowkati) reported

    @O2 is there anyone I can speak to about my phone. I have called up but I keep getting cut off after talking to a robot for 5 minutes. Clearly if I could get help via the app I wouldn’t have called

  • MattTAustwick Matthew.T.Austwick (@MattTAustwick) reported

    @O2 The signal in my local area (home) of HD9 as far as Huddersfield is absolutely abysmal and I can’t even get a solid 4G or 3G connection. Can I ask what’s being done about it? I’m paying a lot of money for a service I cannot use half the time. I need mobile signal. Thanks

  • BeckyHopeS Becky Stevens (@BeckyHopeS) reported

    disgusting customer service by @O2 especially after being a customer for so long 😡

  • maxwell_fine Maxwell Fine ⚡️ (@maxwell_fine) reported

    @O2 Not entirely sure the point of employing staff if they’re not constantly seeking to resolve customer issues. No distancing in store. No cleaning in store despite customers touching all handsets. Staff totally disinterested and chatting amongst themselves.

  • maxwell_fine Maxwell Fine ⚡️ (@maxwell_fine) reported

    @O2 My mums o2 mobile wasn’t receiving any calls and was going straight to voicemail. Popped into store and the staff were uninterested. They called CS on their landline which had a broken earpiece so couldn’t hear anything. Manager scampered to back of store and staff shrugged.

  • wendybfrost Wendy Frost (@wendybfrost) reported

    @O2 just want to say that I've had a brilliant experience tonight talking to someone through my o2 app about my end of contract and SIM only deals. Excellent service.

  • maxwell_fine Maxwell Fine ⚡️ (@maxwell_fine) reported

    @O2 absolutely totally incompetent and rude staff in your Brent Cross store yesterday afternoon. Your landline handset doesn’t work so couldn’t speak to customer service. Staff shrugged shoulders. What a joke.