O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 02/20/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • shaunsimpson20 shaun simpson (@shaunsimpson20) reported from Kemberton, England

    @O2 DM sent for some help and advice please

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MerrAles Robert Merrall (@MerrAles) reported

    @EnglandRugby @AllBlacks @O2 Worried about Mako- his scrummaging was never his strong point but seems to be getting worse. Pen machine when he comes on.

  • sophietraylor Sophie Traylor (@sophietraylor) reported

    @MPD_Online @O2 I’ve been ringing and in contact over email and no one can help. Everyone is saying the same. Yes I will message with details. See where this help

  • _robharrington Rob (@_robharrington) reported

    @O2 spoke to customer service this morning who told me my tariff had been changed due to a ‘system error’. They said they’d reverse it back to my correct tariff but nothings been changed yet, how long does that normally take?

  • EmmaHamps Emma Hampshire (@EmmaHamps) reported

    @O2 @GoodThingsFdn @virginmedia Hard to stay connected on o2! Constantly losing signal due to a mast in my area not working as it should. Over the las5 2 months, I've been without a connection for nearly 2 weeks on and off! Frustrating when your child walks to school and can't get through in an emergency.

  • daip5 David Paul (@daip5) reported

    @O2 Day 3 and still no service, great to pay all this money for a contract and you can’t use your phone unless your near a Wi-Fi hot spot, @O2 used to be a great provider but since the merger with virgin media it has gone downhill, not sorted soon I will be gone

  • twright1989 Tom Wright (@twright1989) reported

    @EnglandRugby @AllBlacks @O2 Hang on. There are three back row players playing in the backrow. No. It's ok. Farrell is still playing out of position.

  • walkeradam1 Adam Walker (@walkeradam1) reported

    @O2 **** company, **** signal, **** priority service. O2 has gone downhill

  • seanmartin_lib Sean Martin (@seanmartin_lib) reported

    @daip5 @O2 me, the wife and the kids are all having the same issue all 4 of us, they are sending us new sim cards, if that doesnt work we will be gone too, no problem when it was with @EE

  • Jdl_X8 jessica (@Jdl_X8) reported

    You’ve had literally no signal in #bolton for months now wtf is going on?? My phone is useless without wifi???? @O2

  • BBQShrew Mike (@BBQShrew) reported

    @EnglandRugby @AllBlacks @O2 *looks at the pack* Ahh! Phew! Maro back in his proper position! Hang on a minute…is that an 8 at flanker?!