O2 outages and service status in Madeley, England

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

• 
  shaun simpson (@shaunsimpson20) reported 19 minutes ago from Kemberton, England

  @O2 DM sent for some help and advice please

• 
  Andrew (@Bigglesdaf) reported 19 minutes ago from Wombourne, England

  @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

• 
  Red_Ex_Lab💙 (@Red_Lab19) reported 19 minutes ago from Wellington, England

  Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

• 
  John Davies (@johndaviesrev63) reported 20 minutes ago from Madeley, England

  Joined @O2 yesterday but trying to get through to customer support today is ****.

• 
  Rhian Doyle (@rhiandoyle67) reported 28 minutes ago from Oakengates, England

  @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

• 
  Phullup (@pherlopolus) reported 28 minutes ago from Telford and Wrekin, England

  Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

• 
  🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported 42 minutes ago from Perton, England

  @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

• 
  Gracie xo (@gracielou_xx) reported 44 minutes ago from Swindon, England

  I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

• 
  Gracie xo (@gracielou_xx) reported 47 minutes ago from Swindon, England

  I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

• 
  Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported 49 minutes ago from Bridgnorth, England

  @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

• 
  Betsy Snow (@longhairdsgtmaj) reported 52 minutes ago from Wombourne, England

  @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  B. (@Bradleyyy98) reported 7 minutes ago

  @O2 Customer service is absolutely horrendous. Call up regarding my locked account, had this issue since 18th of March. The cheek of the lady to try and sell me an Apple Watch. 😬

• 
  Laura (@FairyCake1983) reported 11 minutes ago

  @O2 how does a customer contact your Resolutions department directly?

• 
  o.0 (@Almamari1095042) reported 12 minutes ago

  @O2 You are extremely rude and bad, and all you give the customer are lie promises.

• 
  Krishan chavda (@ChavdaKrishan) reported 13 minutes ago

  @O2 over an hour on your dumb chat and the agent still hasnt got me through security. Talk about slow service! 1 reply every 12 or so mins what the point of having a online chat if its this slow? Im 1h 30mins in and still not help… where are you hiring these people?

• 
  Matt (@t1_diabetic_guy) reported 13 minutes ago

  @O2 any chance you can fix your myo2 app so I can pay my bill?

• 
  Dan sutherland (@TheDesirePathUk) reported 14 minutes ago

  @O2 why isn't your myo2 website not working. When will it be fixed? I can't login to see my bills or view my contract.

• 
  Tom Kent (@tomkentuk) reported 14 minutes ago

  @andrewsdenham @Joff_L @O2 They must’ve changed something, have done that for years. Tbh, might move anyway - service is terrible by me - though they still have the best European coverage.

• 
  Luke (@lanthonyw86) reported 15 minutes ago

  @O2 do you think it’s fair to increase my monthly price when the service is getting worse? I’m lucky to get mobile data in most areas these days. How much to cancel my contract early, please…

• 
  krimestyles🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@krimestyles) reported 29 minutes ago

  @O2 comms ombudsman you provide after deadlock complaint doesn’t deal with you. £491 you’ve taken out my account for a FREE sim I didn’t even receive . Called loads of times to be met with ignorance and no resolution. Get me my money back

• 
  AI Park (@AI_Park_GB) reported 31 minutes ago

  @O2 - trying to process an upgrade - 02 app keeps telling me to.. Won’t add new Pixel to basket, call Cust Servs..they can’t process..Raise a support ticket..nothing. Cust Servs tell me to visit store.. Store can’t process.. I feel Im being De-Mobiled’ - Is that a thing now?