O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 02/18/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • shaunsimpson20 shaun simpson (@shaunsimpson20) reported from Kemberton, England

    @O2 DM sent for some help and advice please

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jodielouiseart Jodie (@jodielouiseart) reported

    @Robdw1983 @O2 Mine’s exactly the same, the check the network and tell me that it’s working when it’s clearly not 🥴

  • RidingWithCJ RidingWithCJ (@RidingWithCJ) reported

    @GarethTurpin @O2 Disgusting, already making horrific amounts of profit but just can’t help yourselves. As long as the fat cat share holders get what they want aye? A hike that high and the reasoning are both utter crap. Pathetic corporate greed.

  • b_nockbhoy83 SuperFurryBrazza 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@b_nockbhoy83) reported

    17.5% increase in my @O2 bill from April. Go **** yourselves ya **** turpin robbing bastards!!! #o2

  • Acq_Knowledge Dante1987 (@Acq_Knowledge) reported

    @O2 @GarethTurpin you are kidding me with this email about the price increase? This is a joke. I have a been a customer with O2 for a very long time. Pay As You Go and Monthly. Loyalty does not pay I see.

  • whatphilsaid phil.i.am (@whatphilsaid) reported

    hilarious that @O2 tell me the cost of calls/texts going up by around £60pa to cover the cost of powering their network when half the time i can't use my phone because their network is so bad. can't wait for my contact to end so i can leave them after over 10 years as a customer.

  • Burnside_5 Burnside (@Burnside_5) reported

    @O2 @jujoethekiller They are busy calculating their bonuses after slapping a 17.3% price rise onto their customers despite providing a worse service

  • Kev_Kenton Keven Kenton (@Kev_Kenton) reported

    @o2 13.4% + 3.9% on a network that if I go outside where more than 5 people are you do not get service, absolute joke! Hurry up contact and expire!

  • Ramraider20 Ram raider (@Ramraider20) reported

    . @O2 I've been with you guys for little over a year after a decade with another network and having such a huge rise in bill is a disgrace. I doubt your staff are getting a 17% payrise. I will be moving once my contract is up

  • Aerial01260217 🙂 Data (@Aerial01260217) reported

    .@O2 17.9% airtime increase citing inflation and new customer investment. New customers are not my problem - charge them for increased infrastructure, not me. Opportunistic greed and piss take. I’m aware of the contract but I will be moving at the end of the current one.

  • Alex_R88 Alex Robinson (@Alex_R88) reported

    @O2 your network coverage is now beyond parody. Any chance you can pull your fingers out and actually sort it or am I going to carry on paying for a service I don’t actually get?