O2

O2 Outage Report in Madeley, Telford and Wrekin, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 11/19/2025 05:40

November 19: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Madeley, Telford and Wrekin, England

The most recent O2 outage reports came from the following cities: Kemberton.

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City Problem Type Report Time
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomTelford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bluegaschris chris fear (@bluegaschris) reported

    @pollyesta73 @O2 Actually starting to think they have been taken over by a group of crooks just taking are money! From signal to customer service the whole company is shocking! And there’s nothing we can do !! I’d rather they just terminate my contract but they want silly money to do that

  • DavidWaijers David Waijers (@DavidWaijers) reported

    @O2 terrible customer service. Can’t get a new sim in store after phone is stolen, employee makes me call customer service from inside the store! I’ve been on hold for 1.5h!

  • kimbokraken1 Kimberley (@kimbokraken1) reported

    @NeilT_WYR @O2 I’m just off the phone with them, there is an issue on their end 🙄

  • Hollvictoriax Holl 🪐 (@Hollvictoriax) reported

    OH MY GOD @o2 YOURE ALREADY CRASHING FOR BEY WTF

  • therealwannieb Wayne Bristow (@therealwannieb) reported

    @O2 Why am I not getting network at the following postcode ME17 1RE, it says there is a mast issue, but this has been bad in that area since we joined you back in September last year! Sort it out

  • Sarj007 Sarj Mistry (@Sarj007) reported

    Never thought I'd ever seen a company worse than #Evri But I have to put @O2 ahead of them Utter sh** Just sh** No other word for it The absolute worst customer service I have ever seen A bunch of incompetent idiots

  • DannyCoombs95 Danny Michael Coombs (@DannyCoombs95) reported

    @O2 PLEASE FIX YOUR WEBSITE! ERROR AT THE DOCUMENT STAGE IN CHECKOUT!

  • begbie86 jaysus lad (@begbie86) reported

    @O2 customer support for anything is absolutely shite. Such a poor poor service.

  • iRyanBall Ryan Ball (@iRyanBall) reported from Desertmartin, Northern Ireland

    @O2 Hi it’s started working but now my watch plan wont activate. I get Code 14. I even reset my watch and setup as new but still the same problem.

  • Anthony15665779 MCFCANT88 (@Anthony15665779) reported

    @CarolJo73512628 @O2 Having the same problem