O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 03/07/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

  • shaunsimpson20 shaun simpson (@shaunsimpson20) reported from Kemberton, England

    @O2 DM sent for some help and advice please

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • richardDmorgan Richard Morgan (@richardDmorgan) reported

    Hello @O2. Do you have a problem today? Unable to access bills online or via App. Thanks.

  • Nov1cePunter Novice Punter (@Nov1cePunter) reported

    @virginmedia are you aware that your customer retentions team are essentially just telling your customers to set up an @O2 SIM and then cancel in your cooling off period to get the best deals. I insisted and insisted that I didnt need or want a new SIM but she didnt listen and…

  • sausage_crypto CryptoSausage (@sausage_crypto) reported

    @ShellyGalea4 @O2 It was exactly the same issues I was having I thought it was impossible to get it back not until I was recommended to @LetUsProtectYou i got my money back

  • gowreshan gowre gowreshan (@gowreshan) reported

    @ShellyGalea4 @O2 why not hit up @LetUsProtectYou he was the one that helped me when I had this issue.

  • propertyshooter The Property Shooter (@propertyshooter) reported

    @O2 @virginmedia @TheBHF I hope that it’s more reliable than your shoddy network.

  • MoannyMani ManiSandhu.NFT (@MoannyMani) reported

    @O2 just switched to you guys for an old lady that got scammed by a phone company and made her switch over. Having a nightmare keeping her old number and getting hold of the company. Been in your branch and no help, was on hold only to be hung up on. #CustomerService #helpless

  • bluegaschris chris fear (@bluegaschris) reported

    @drlajama89 @O2 Same here how they got the cheek to post this ****

  • EfficiencyPlus John Acey (@EfficiencyPlus) reported

    Hey @o2 when are you going to fix your reception problem in Stamford Bridge, East Yorks? No signal since October when you allegedly upgraded the local mast #O2 #noservice

  • PLodgey50 Lodgey (@PLodgey50) reported

    @O2 so got my account, 6 week ago, I have never been able to log into account, all the codes sent, reset passwords, it keeps telling me my o2 account is not activated still, please yet again help

  • RF34303722 RF (@RF34303722) reported

    @virginmedia @TheBHF @O2 How about helping "our communities" by providing a working broadband service? This is the third day my street's Virgin broadband is down - after a supposed "network upgrade" from Virgin. Meanwhile Virgin loves putting up prices well ahead of inflation!