O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 03/20/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • NathFerguson Nath (@NathFerguson) reported

    @O2 customer service is a joke, never responds to anything about their crap signal they mug us with the amount they charge and offer a crap service and as ur locked In u can’t do nothing about it

  • shazat06 Sharon Tomlin (@shazat06) reported

    @O2 you should be ashamed for taking money from an elderly ladies account when you set up an account for someone else but used her account details and a false e mail address. I sent messages but you still fail to respond

  • BeckyBratt ...Bex... (@BeckyBratt) reported

    @O2 Well where is that noted? Also I never recurved a text to state I would be charged. I wasn’t aware at all of the charges until I checked my app. It’s unacceptable as I have to pay for something that could have been avoided!

  • Dreamit_Doit Nicole (@Dreamit_Doit) reported

    @O2 hi- I really need some assistance & the chat option isn't working- can someone help me please?

  • Paul_MedArch Paul Yeomans RIBA FRSA (@Paul_MedArch) reported

    @O2 Sorted eventually, but had to ring Customer Services 4 times. Texting didn’t work. Said there was an issue at O2.

  • MaryP_Page Mary Page (@MaryP_Page) reported

    @O2 looking for immediate resolution. Upgraded phone&contract, received confirmation with wrong address AFTER updating online. Called o2 and informed DHL have new address. Phone been delivered to old address. Managers refusing to talk to us, 3 days later, still no phone. Help.

  • aaronJ89 Aaron (@aaronJ89) reported

    The absolute pits when it comes to having a signal @O2

  • FairleysUK Fairley's (@FairleysUK) reported

    @O2 your high level customer service is TERRIBLE. I’ve been cut off, lied too and misled today and that’s from your complaints team. If you keep treating customers badly you’ll no have a business. What’s @VodafoneUK ‘s phone number?

  • Greggd86 Gregg (@Greggd86) reported

    @O2 your O2 customer services have left me no other option but to try write on Social Media. Your customer services service is appalling. You do not want to help anyone. I've made 4 complaints via your CS and not had one single response. Not a happy customer.

  • silverstein_uk Conner Silverstein | 🇬🇧 & 🇫🇷 (@silverstein_uk) reported

    @O2 I need your help, I'm chatting to your supervisor and they're responding back every 6-8 minutes.