O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 12/03/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Randomist85 Daryl Kennedy (@Randomist85) reported

    @O2 do any of your live support resources actually work? Just need to speak to someone

  • HoulihanFinn Finn Houlihan (@HoulihanFinn) reported

    @ciscoishim @O2 I’m having the same issue, shocking way to treat new customers !!! Total lack of regard to the impact their incompetence is having on us.

  • Evergreenbooce evergreen (@Evergreenbooce) reported

    @virginmedia The phone fix was a pointless exercise, my phone works fine it's the signal,ever since you merged it's been like this,every time I tweet or contact yourselves I'm asked to do the same things time and time again. Colleagues on @EE have no problem but @O2 & VM users do.

  • offbeat_music Offbeat (@offbeat_music) reported

    @O2 Service is despicable but you were quick enough to take the first month's money. No errors in that system I see.

  • LuciousXVIII 🇬🇭💕 (@LuciousXVIII) reported

    @O2 have the worst signal in IG11 Everyday I get a "no service" signal & have to reset my phone When will this area get looked at 😭😭

  • HoulihanFinn Finn Houlihan (@HoulihanFinn) reported

    @davejackson1954 @O2 Im having the same problem, seems to be an known issue, not sure why we weren’t warned of it before signing up? We shouldn’t have been let to walk blindly into this mess !!

  • HoulihanFinn Finn Houlihan (@HoulihanFinn) reported

    @lisagarb @O2 @alisya43028965 Im having same problem, terrible service, total lack of regard of the implications it’s having on us, not a great experience for their new customers !!!!

  • HoulihanFinn Finn Houlihan (@HoulihanFinn) reported

    @Janewat72 @O2 I’m having the same problem, terrible service, total lack of understanding their incompetence is having on us

  • HoulihanFinn Finn Houlihan (@HoulihanFinn) reported

    @offbeat_music @O2 It’s really stressful, I’m having the same issue with porting my number, it’s causing me real problems at work.

  • JefferyBeaker Steph Merry (@JefferyBeaker) reported

    @EdgeGavin @virginmedia I feel like I’m going mad. I have to explain the problem over and over again because they’re so awful at their job. Still take the full payment each month for our non working broadband. I’m also doing the same with @O2 and funnily enough, same parent company 🙃