O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 01/11/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JonMagicman Jon Pepper (@JonMagicman) reported

    @O2 Hi there, will DM, thanks. Yes I have. I can get an OK data signal upstairs but downstairs it's non existent.

  • BladesOli Oliver Rimington (@BladesOli) reported

    @Janet_West @tescomobile @O2 The signal etc is good on o2 it’s everything else that’s the issue

  • jimmy_horrigan Jimmy H (@jimmy_horrigan) reported

    @O2 (2 of 2) To have use of neither their existing no. (that they want to keep) nor the one that came with the new phone and contract (which they don't) since requesting this at 5pm on Friday and then having to do all the chasing doesn't inspire. Is the tech issue actually fixed?

  • AcapsLtd ACAPS Ltd (@AcapsLtd) reported

    @O2 Hi I’m unable to connect to my Apple Watch. When using the watch app on my phone I choose ‘set up mobile data’ and getting code 84. I’ve tried the following: Updating network settings Check both devises are on the same WiFi Mobile data is on on the iphone Both updated

  • rickybobby666 danny (@rickybobby666) reported

    @O2 when are you gonna fix the signal on my area? I had a text off u on the 25th of feb to say u were fixing it. Have you given up???

  • chillkhupe Chill (@chillkhupe) reported

    @tiny_mischief @O2 Add to that when your contract is up and you move to monthly contracts only all of a sudden the connectivity to 4G is constantly at 1 bar and data runs out extremely quickly @O2 I never believed this happens but it is. Wry disappointing. Moving very soon.

  • Janet_West Janet Georgiou (@Janet_West) reported

    @BladesOli @tescomobile @O2 Tesco Mobile's service is based on O2's network.

  • mamtasinghal2 Mamta CEng MBA (@mamtasinghal2) reported

    @O2 has anyone else been targeted by scam/spam messages & grossly over charged? Number 65333 & O2 appears to giving out mobile numbers to 3rd parties + allows this scam to happen. Pay 2x my monthly bill & looking online this a very common issue with o2 customers. #watchout #scam

  • cherylhrolph Cheryl Rolph OBE MA MSc (@cherylhrolph) reported

    @O2 not impressed with service, offered an upgrade but downgraded to 3G ..... Spoken with 4 people, 4 different explanations but still not resolved. Would appreciate some action please

  • YarnallKate Kate Yarnall 💜 (@YarnallKate) reported

    @O2 Well that didn't help I'm afraid. I know you were doing some work in my area on Friday but it's now Sunday and it seems its been left over the weekend 😢😢