O2 Outage Report in Madeley, Telford and Wrekin, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Madeley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Madeley, England
Latest outage, problems and issue reports in Madeley and nearby locations:
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Gracie xo
(@gracielou_xx) reported
from
Swindon, England
I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?
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Phullup
(@pherlopolus) reported
from
Telford and Wrekin, England
Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!
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Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????
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🎢👠 Adventure Rachel 🎢👠 (She/Her)
(@Adventure_Rach) reported
from
Perton, England
@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
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John Davies
(@johndaviesrev63) reported
from
Madeley, England
Joined @O2 yesterday but trying to get through to customer support today is ****.
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Red_Ex_Lab💙
(@Red_Lab19) reported
from
Wellington, England
Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews
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Richard Anderson 💙🇺🇦
(@MrRichAnderson) reported
from
Bridgnorth, England
@O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?
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Betsy Snow
(@longhairdsgtmaj) reported
from
Wombourne, England
@CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!
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Andrew
(@Bigglesdaf) reported
from
Wombourne, England
@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service
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Gracie xo
(@gracielou_xx) reported
from
Swindon, England
I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Red Steve
(@Steve_Red_Beard) reported
@O2 Having others tweet with the same issue, from different locations in the country rules out mast issues . So there must be an issue on your end with "myo2" account access via O2 data
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Julia Marston
(@315jules) reported
@O2 What a great cop out ! No further forward and no phone call just ‘we have replied to your DM’ to make it look like it’s customer service #notgoodcustomerservice #o2
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Rebecca J U
(@i_am_rebecca_ju) reported
@O2 I have always praised your service and have been a loyal customer but trying to get my phone sorted has been one of the most frustrating customer service experiences I have ever ever had.
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Jacob Lowe
(@jakelowe444) reported
@O2 your customer service is shocking. Your mast is apparently down and your instructions on WiFi calling do not apply. No one wants to help either so looks like I'm stuck
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Ben Ward
(@BenWard59096942) reported
@O2 Still no service or signal !! @O2 your useless
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Sam Wright
(@Samwood85) reported
@O2 Ok i think i have sorted the issue now. I think someone has been trying to call but i have been at work. I dont remember hearing that option but i will know for next time. Thank you for ur help and quick response x
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Adam M
(@Ads5224) reported
@O2 my Girlfriend has been without signal a week now, she has tried every contact method with you to sort it out but you won't contact her back! Awful customer service in a time when people need to stay in contact with love ones the most! You should be ashamed of yourselves!
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Aidan Corrigan
(@aidanc80) reported
@O2 are you guys having any issues signal is dropping in and out where it's usual very strong??
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j
(@laughjosephine) reported
@O2 You haven’t helped. I’ve been kept on hold for an hour and then moved to three different advisors. Your service is disgusting
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Kate
(@Kate26455173) reported
@O2 all I need is a sim card sent to my new address. I can't change my old address online because I can't receive text messages to confirm this! Please help!