O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 03/15/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • aishathefirst aisha✨ (@aishathefirst) reported

    Your customer service helpline is absolutely atrocious @O2

  • Darren58564306 Darren Little (@Darren58564306) reported

    @emmaminto @O2 Sorry to hear about that, it's awful how O2 have went behind our backs to do this with Virgin media. Am canceling my contract with 02

  • d0ttyB Brittany 🏎⚽️ (@d0ttyB) reported

    @O2 It’s down again, second time in less than 24 hours. I hope you’ll be doing something to reimburse people in our area!

  • the_Glasshouse_ the-glasshouse.com (@the_Glasshouse_) reported

    @O2 is there s issue with signal in SL4??

  • stephen25710074 stephen brennan (@stephen25710074) reported

    @virginmedia @O2 @virginmedia wish to god I had never signed up to your company. Your support has been shocking.

  • Darren58564306 Darren Little (@Darren58564306) reported

    @O2 @virginmedia Well i have been a customer for years and you will now be losing my custom for getting into business with virgin media. Clearly you don't give a care about customers with this move !! Am furious and leaving!!

  • andycotswolds AviationWales (@andycotswolds) reported

    @O2 hi. Do you know why here’s been an outage of signal now for nearly 24hrs in Sn17 4 area ? Tnx

  • MrRobbieCatMan 🐾 Robbie 🧙🏼‍♂️🔮CatMan😺 (@MrRobbieCatMan) reported

    @O2 O2 is a British company and you have enough money to pay educated civil staff not imbeciles, if they are abroad they should be trained with better English common sense, it’s ridiculous pathetic and lack of service is not good enough. I’ve stayed with you so long and paid so much!

  • saoudyahya1 saoud yahya (@saoudyahya1) reported from Truro, England

    Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2

  • pierrev1z1 tankv1z1 (@pierrev1z1) reported

    @O2 your company took the wrong direct debit amount, sent me a letter from a debt collection agency and your credit referrals team has yet to email me a response from my email that I sent Monday gone, terrible, your company didn't even attempt to contact me for the pursual of £26