O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 03/02/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • shaunsimpson20 shaun simpson (@shaunsimpson20) reported from Kemberton, England

    @O2 DM sent for some help and advice please

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • davidaak1991 (Insert Name Here) (@davidaak1991) reported

    @O2 I’d like to make a complaint. How best do I do this?

  • Gregory09541756 Gregory (@Gregory09541756) reported

    @O2 please confirm you can’t ‘detect my account because the online services are down’. Was told to ring back tomorrow, do yous not realise we have lives and cant ring whenever convenient FOR YOU when its YOUR COMPANIES MISTAKE that I’m ringing for…

  • LifeByStills Howard Cheng (@LifeByStills) reported

    Hi @O2, good morning. Hope you're well. Wondering if there's any kind of issue. My calls keep dropping after around 20 seconds. Just goes quiet but stays connected. I can't even call 202 to talk about it lol. Is there a problem on the network? Thanks.

  • VModifiedMind Vince (@VModifiedMind) reported

    @O2 is there a particular reason that almost everywhere I go your network essentially doesn't work? Data often just sits there, may work a bit if I force 3G, but usually not. End up using another network almost every day. Only place it works well is home, where I don't need it!

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @O2 so now I have problems with making-receiving calls. I have no mobile data 95% of the time! What’s going on in ME6 postcode. This is a new issue so ombudsman is at my disposal again.

  • m13rku Mark Dixon (@m13rku) reported

    @O2 I need help ASAP can someone reply to my msgs

  • RuudAzz Numero Bruno ™ 🇾🇪 🔰 (@RuudAzz) reported

    @O2 are an absolute disgrace! Been with O2 20+ years and never needed them for anything, now I need them to fix an issue they’ve caused and they are completely oblivious, incompetent and slow! Customer Service is a Shambles! Loyalty means absolutely nothing! #CustomerService

  • 6567Julia Julia.6567@gmail.com (@6567Julia) reported

    @O2 you staff in South Africa are dodgy. Mthulisi wants to game access to my account by changing details on it sign in and password. When I ask to speak to manager he refuses even when I explain I don't feel safe. I do not give permission and never will.

  • traderspam Paul 🐫 (@traderspam) reported

    @O2 Thanks for this, but I never actually get a reply when I next this number so it's a bit pointless really!

  • LazySlothVibes 𝓚𝓻𝔂𝓼𝓽𝓪 ⛥ (@LazySlothVibes) reported

    Since @O2 lost signal in my area yesterday my phone keeps saying I am not registered to a Network but still managed to make a call yesterday. I'm so confused 😕