O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 03/10/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • shaunsimpson20 shaun simpson (@shaunsimpson20) reported from Kemberton, England

    @O2 DM sent for some help and advice please

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsGavlar 𝗚𝗔𝗩𝗟𝗔𝗥 (@ItsGavlar) reported

    @o2 are ******* useless get me ******** back to @EE now. Couldn’t get service if I stood under a 5G tower you useless wankstain of a company !

  • LisaAngel68 Lisa Mason (@LisaAngel68) reported

    Cmon @o2 sort your **** out ! No 4G since Saturday And your poor reps on the phone not equipped with knowledge to explain, resolve or compensate !!

  • smc0089 Shauna. (@smc0089) reported

    Has @O2 been down in Belfast? I can’t get reception 😒 #o2 #Belfast

  • paulmac77 paulmac77 (@paulmac77) reported

    @O2 ant news on communication errors affecting the thirsty Thursdays vouchers ? Mines expired now and can't be used ?

  • jenharp7 J (@jenharp7) reported

    @O2 @Samanth73659619 Is there anyone who can help me with my problem… I’m so frustrated by your customer service I’ve been on the phone x 4 times and I’m being passed around by the staff, disconnected and unable to solve my issues

  • Elliegantlymade Elliegantly Made (@Elliegantlymade) reported

    @O2 is there a problem with HU12 signal?… I can’t get in touch with any of my customers and I’m losing business :(

  • jenharp7 J (@jenharp7) reported from Doncaster, England

    @O2 @ScoobaStibb Can you help resolve my ongoing crap with o2 I’m more than frustrated

  • LouiseHill78 Louise Hill (@LouiseHill78) reported

    @O2 appalled with your team and the transfer of my O2 number to new O2 sim. 4 days later, 6 calls later and still nothing. Technical team suppose contact me within 4 hours, nothing . Cant receive or make calls for 4 days, appalling way to treat people going through bereavement.

  • James_Ruben James (@James_Ruben) reported

    @brightonsnapper @O2 Crap signal, crap company. Never again

  • ianc1200 Ian Clarke (@ianc1200) reported

    @The_Bigtime @EnglandRugby @O2 Never has been amazing, but until recently a reliable kicker - but not much else.