O2 Outage Report in Madeley, Telford and Wrekin, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Madeley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Madeley, England
Latest outage, problems and issue reports in Madeley and nearby locations:
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Andrew
(@Bigglesdaf) reported
from
Wombourne, England
@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service
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Red_Ex_Lab💙
(@Red_Lab19) reported
from
Wellington, England
Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews
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John Davies
(@johndaviesrev63) reported
from
Madeley, England
Joined @O2 yesterday but trying to get through to customer support today is ****.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mayank Mehta
(@mayankmmehta) reported
@O2 @O2 In Summary - @MPD_Online say it is the customer's problem that the box is empty and the phone is missing. Please provide your email, so that I can forward you the entire email conversation.
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Natalie
(@Natalie63271644) reported
@O2 your customer services are disgraceful. Phone under warranty its broken through white screen of death, you will just send me the old one back and not give a replacement... WARRANTY!!!!! Yet still expect me to pay my contract and my handset charge when i dont have a phone.NOPE
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TDip5263
(@Dip5263T) reported
@O2 absolutely shocking! 5 days no call from the network team, no call back from a manager, been advised to wait another 24hrs for a response #poorcustomerservice
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Kati Green
(@iowkati) reported
@O2 is there anyone I can speak to about my phone. I have called up but I keep getting cut off after talking to a robot for 5 minutes. Clearly if I could get help via the app I wouldn’t have called
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Matthew.T.Austwick
(@MattTAustwick) reported
@O2 The signal in my local area (home) of HD9 as far as Huddersfield is absolutely abysmal and I can’t even get a solid 4G or 3G connection. Can I ask what’s being done about it? I’m paying a lot of money for a service I cannot use half the time. I need mobile signal. Thanks
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Becky Stevens
(@BeckyHopeS) reported
disgusting customer service by @O2 especially after being a customer for so long 😡
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Maxwell Fine ⚡️
(@maxwell_fine) reported
@O2 Not entirely sure the point of employing staff if they’re not constantly seeking to resolve customer issues. No distancing in store. No cleaning in store despite customers touching all handsets. Staff totally disinterested and chatting amongst themselves.
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Maxwell Fine ⚡️
(@maxwell_fine) reported
@O2 My mums o2 mobile wasn’t receiving any calls and was going straight to voicemail. Popped into store and the staff were uninterested. They called CS on their landline which had a broken earpiece so couldn’t hear anything. Manager scampered to back of store and staff shrugged.
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Wendy Frost
(@wendybfrost) reported
@O2 just want to say that I've had a brilliant experience tonight talking to someone through my o2 app about my end of contract and SIM only deals. Excellent service.
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Maxwell Fine ⚡️
(@maxwell_fine) reported
@O2 absolutely totally incompetent and rude staff in your Brent Cross store yesterday afternoon. Your landline handset doesn’t work so couldn’t speak to customer service. Staff shrugged shoulders. What a joke.