O2

O2 Outage Report in Madeley, Telford and Wrekin, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 12/11/2025 17:30

December 11: Problems at O2

O2 is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • thefirkinbar The Firkin (@thefirkinbar) reported from Newton-le-Willows, England

    @WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.

  • ASG19 Ally Gilmour (@ASG19) reported

    @O2 I have arrived in the US for the second time this year. My iphone has no signal At all this time. It’s just saying SOS. I have just updated the software to ios16. Nothing else. Any suggestions to get my signal?

  • KennyKehinde16 Kenny Kehinde (@KennyKehinde16) reported

    @O2 I’ve DM’d you, it’s been a week with no response What’s happening with the signal in London. I’m not able to use my network for data, calls or text as it’s constantly dropping out and is extremely inconvenient, your site says a phone mast hasn’t been working in DA8 area

  • JemmaLDS Jemma (@JemmaLDS) reported

    @O2 The problem isn’t that you didn’t answer ~ you did after 20 mins! The answer is you hung up on me with no call back.

  • izz_wizz not so easy davidson 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@izz_wizz) reported

    . Anyone ever tried to get their phone services resumed by 02? @O2 I have spoken to 5 people; 2 did not reconnect my services & 3 did not call back when they said they would. O2 chat said it was fixed and it wasn’t. Still no service after 3 days. Should I change provider?

  • LittyMan Paul Lewis (@LittyMan) reported

    @o2. Your service in Central Bath Uk, is appalling. Limited data (4g) at the Bath Rugby match, won't even allow me to tweet about my favorite rugby team. Please don't reply with a 'sorry'. Getting fed up with excuses. Get it sorted instead. #poorcustomerservice #NoExcuses

  • JdfockerAgnew Blue Wingnut (@JdfockerAgnew) reported

    Oh the irony, @virginmedia still down & will b repaired by 10am tomorrow 🤥 So I figured I could use my @O2 data, however it seems every ****** is having 2 do that so the signal is ****

  • edking_I Ed King (@edking_I) reported

    @O2 is the billing part of myO2 down? I can't seem to access it or check my latest bill.

  • chubbyand andydent (@chubbyand) reported

    @O2 why is you signal constantly poor everywhere

  • mr_c_classroom Mr C (@mr_c_classroom) reported

    @O2 @CapsizedUK Not likely to get any help, I’ve been waiting for nearly 8 hours and nothing