O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 01/26/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • hellencoulson1 Hellen Coulson (@hellencoulson1) reported

    @O2 recently upgraded and was persuaded to take out contract over 36 months when I originally wanted it over 24. Told I could easily make extra payments off my device plan. I've tried to do this via app, but told I need to ring customer service? Surely this isn't the only way?!

  • TedHewitt1997 Ted Hewitt 💙 (@TedHewitt1997) reported

    @O2 @Mohamme00157929 I am having same Issue

  • JohnWLewis John W Lewis (@JohnWLewis) reported

    @O2 Thank you, @O2! "Good news. Our network is working well. We've fixed an issue in this area. We'll continue to keep a close eye on the network to make sure everything's working as it should.” That was quicker than expected. However, it does keep happening!!

  • ZulianaEusoff 🌙 (@ZulianaEusoff) reported

    @O2 hi. I’ve ordered 1 O2 Sim Only Unlimited data Set on 18/10/2021 with my order number, ms-318880393. The problem is that I’ve yet to receive any updates on it apart from the automated email from when I’d first made the purchase on your official website. Please help. Thanks

  • thelogosmith The Logo Smith - Logo & Brand Identity Designer (@thelogosmith) reported

    @O2 Hope you can help. Been going round in circles trying to speak to someone about my network problem on new iPhone. I can't call 02 as have no signal, and I don't have a land line phone. Can you help?

  • 02pash Niall Love (@02pash) reported

    @O2 I've been tasked with contacting you to try & get free PAYG or extremely low cost phones on a regular basis for MHP partners This will enable homeless people to access support workers etc. Please could you give me a named contact who I could talk to over this? Thanks

  • PauulShannon Paul Shannon (he/him) (@PauulShannon) reported

    @O2 I see you're pretty active on here. I'm trying to call up to pay my device plan. I've spoken to 3 people & they either can't process it because WFH or don't have the authority to do so and pass me on. 1hr 20mins on 📞. Can you have someone call me who can help? Please DM!

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

  • malcdav Malcolm Davenport (@malcdav) reported

    @VodafoneUK issues answering your phones “please enter your PIN after the signal” on a loop. Useless bunch 🙄. Glad I’m now with @O2 but still been billed by DD!! No wonder they say not to cancel the DD 🙄

  • Mohamme00157929 Mohammed (@Mohamme00157929) reported

    @O2 I'm not getting any signal. Been like this for the past 4 hours