O2

O2 Outage Report in Madeley, Telford and Wrekin, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 08/18/2025 06:35

August 18: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Madeley, Telford and Wrekin, England

The most recent O2 outage reports came from the following cities: Telford.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomTelford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JadeSarahh JadeSarahh 💥 (@JadeSarahh) reported

    @O2 Please sort your signal Lincolnshire area ! All of a sudden it’s got soo bad !! Was never this bad

  • lovedisco69 Stephen (@lovedisco69) reported

    @O2 Hello, I’ve been really struggling with signal strength for a while now, but now it’s virtually everywhere I go. Any advice? I’ve got an iPhone and wondered if there’s something I could check in the settings?

  • sean_deeks Séan Deeks ⚕️ (@sean_deeks) reported

    @O2 what's the chances of sorting out the network coverage because its going down hill very very quickly. Are yous cutting back on the service because of the cost of living or? 🤔

  • PerrottBenjamin Benjamin Perrott (@PerrottBenjamin) reported

    @O2 hi trying to use my O2 priority cinema ticket and it’s not working pls can you help? Ticket number O2U07001351927064

  • LauTay0609 Laura Taylor (@LauTay0609) reported

    @O2 I have disgusted at the service I am getting. I have been in contact with the fraud team for 2 weeks now. I have provided 2 forms of ID and 2 bank statements and still no further forward. All I want to do is pay what is outstanding. Apparently there isn’t anything owing on…

  • David_Myint David Myint (@David_Myint) reported

    @al3xjw @O2 Did this get resolved for you? I exchanged messages with them via twitter and the app and got nowhere. Totally useless bunch.Think there is something they are mis-advertising that they don’t want to come clean with - basically that their roaming service in USA is severely capped.

  • Latasha623 Latasha (@Latasha623) reported

    @O2 hi I haven’t had any signal since Saturday. How do I contact you please fix this.

  • itspaulactually Paul (@itspaulactually) reported

    Just completed the Great North Run. Can’t find anyone I need to find because once again @o2 signal is non-existent (despite saying I’ve got 4G). I’ve walked 1.5 miles away from everyone and still nothing. Everywhere I go this network fails. Opening a case with the Ombudsman!

  • LauTay0609 Laura Taylor (@LauTay0609) reported

    @O2 … continuation…. Owing on the account, well my credit score says otherwise. I have been in communication with Jill in the fraud team for 2 weeks now and just tried to complete security with a man named John in payment management, who may I add was extremely rude! I need…

  • JournoJenThomas Jen Thomas (@JournoJenThomas) reported

    @O2 hi, tried to upgrade my phone, payment showing as pending from my bank but website said “sorry there’s been a problem” and emailed me saved basket. When I click link in basket I get the same error again.