O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 03/09/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Kay2021J JKay2021 (@Kay2021J) reported

    @O2 Well, it happened whilst I was sat at home on the sofa speaking to my mum, so I’m not sure why there would be a change in network?

  • shanseale shannon seale (@shanseale) reported

    @O2 I have a problem with my new account with you. My number has not ported

  • _indiex indz (@_indiex) reported

    @O2 Could someone please help me. I have tried to cancel my contract with yourselves twice now. I made the final payment. To now receive correspondence for another payment. Clearly my account has not been cancelled. I would like this resolved urgently.

  • NickyThomas Nicky Thomas (@NickyThomas) reported

    @O2 pathetic customer service. Your staff need to learn some professional manners. Incompetent and rude!!

  • lucie_ent lucie ent (@lucie_ent) reported

    @O2 hi, I ordered an esim yesterday, however since around 10 am this morning i’ve had no phone service at all but haven’t received my esim pack yet. is there anything you can do to resolve this?

  • hagenwolf khorsley (@hagenwolf) reported

    @O2 Melissa Cursor - terrible service- promised to sort order from 22nd September!!

  • ukbus_spotter UK Bus Spotter (@ukbus_spotter) reported

    @busdriver_kenny @O2 Whitefield is the best place for phone signal.... but they do have 2 huge masts right next to eachother!!

  • UAVHive UAVHive (@UAVHive) reported

    @TomSykesMedia @shooteditsend @O2 Once Telefónica bought o2 they just cut costs, so the customer service & actual service are both poorer. Now they've merged with Virgin Media that have far & away the worst customer service in telecoms it might get worse still.

  • The_Razza Roy (@The_Razza) reported

    Hi @O2 I’m having some network issues and the live chat option on the website seems to have disappeared. I’m unable to turn on Wi-Fi calling and also get a message every now and again saying you’ve turned off 4G calling.

  • _daidavies Dai Davies (@_daidavies) reported

    @O2 Yes please advise when your live chat is available? Seem ridiculous to provide this capability in the app, point customer to use it rather than ringing and then not staffing it. Of course, you could also not cutoff customers when they ring you and wait/queue for an hour