O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 02/10/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AnneBoydUK anne boyd (@AnneBoydUK) reported

    @O2 pls advise on how I can make a complaint having spent too many hours waiting to receive a response to messages or waiting on a phone line - thanks

  • MidasDjs Midas Entertainments (@MidasDjs) reported

    @StevePogson1 @O2 That's just awful

  • skp20040 skp20040 (@skp20040) reported

    @O2 Hi if a message on someones phone says "s emergency calls only" could it be connected with a service issue you have in that area as you have an online status saying "Looks like a nearby phone mast isn’t working as it should, sorry."

  • cajjio Carol Johns_TC (@cajjio) reported

    @O2 I've tried all that before. It's your poor service in this area, get a text once a month saying they will update in another month? 😒

  • VikkiTalksPish Victoria (@VikkiTalksPish) reported

    @O2 having some issues with trying to contact someone via the app. Got an AirPods order in that is apparently on back order but the website says item is in stock and available for next day delivery, can someone check to see what’s happening?

  • Cir1_ - (@Cir1_) reported

    @O2 Please, you think I ain’t done all that this problem has been ongoing for MONTHS anyway time to leave

  • NickyJ101 Nick Jillings (@NickyJ101) reported

    @O2 unable to log in at all on website or app. When is this being resolved? Log in just times out. App stalls then says unavailable. Pretty slow response for an IT company.

  • itskyleflamson Kyle F (@itskyleflamson) reported

    Fs contract on @O2 and their signal is being ******* ****. Seriously this is the reason I left @ThreeUK among them being utter retards when it came to their network. Get it sorted!

  • silentjack66630 lobo (@silentjack66630) reported

    @O2 is there an issue in basildon I can't make or receive calls or texts even though it says full signal on my phone

  • mellyjenga1 mellyjenga (@mellyjenga1) reported

    @O2 hugely disappointed in your poor service - I am most disappointed & feel I’ve been mislead very much having paid over £1000+ to buy an iPhone 11 plus max yet paying £50+ per month on contract. Should have been on ‘sim only’ - appalled