O2

O2 Outage Report in Madeley, Telford and Wrekin, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 03/13/2026 20:55

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kimmyj64 Kim (@kimmyj64) reported

    @O2 Yes I’m aware there is a problem with the mast but this is 2 days now with no signal, it’s not really good enough is it!?

  • Nathan_E_17 Nathan Evans (@Nathan_E_17) reported

    @O2 hi been on hold for 45 minutes with no answer and no reply on the chat function on myo2 - need urgent help as think I’ve been frauded can you please help

  • jamalpatel jamalpatel (@jamalpatel) reported

    @Iaogrady16 @O2 Iv just joined o2 and I am really disappointed. Been trying their chat for 3 days now, just says it busy. Also ringing customer services for 3 days, just can't get through. I'm a new customer who has just joined and believe me I am not impressed

  • waynestanbrook Wayne Stanbrook (@waynestanbrook) reported

    @O2 Which is why I am trying to make contact!…… not been able to use my number (or watch) since Tuesday…… currently not a happy customer!

  • EckettSam Sam Eckett (@EckettSam) reported

    If anyone is looking for a job where you don't need to care about giving good customer service. Apply with @O2 they don't give a flying f***

  • waynestanbrook Wayne Stanbrook (@waynestanbrook) reported

    @O2 just spent 40mins trying to get through to your support to activate an eSim to be cut off! …..not happy 😡…..can’t event start a live chat. Why do you make it so hard to speak to?

  • jamalpatel jamalpatel (@jamalpatel) reported

    @O2 Been trying your chat for 3 days now, just says it busy. Also ringing customer services for 3 days, just can't get through. I'm a new customer who has just joined and believe me I am not impressed. Been on the phone since 5pm, on phone as I'm typing

  • SallyStillTalks SallyTalks (@SallyStillTalks) reported

    It's going to take a person somewhere about 2 minutes to push the buttons and issue me a refund, @O2 just give me that person's email address why am I having to call this out on twitter?

  • Iaogrady16 Ian O (@Iaogrady16) reported

    @O2 Horrendous customer service trying to port a number over. Speaking to your customer service advisor and they cut me off AND NOW CANNOT EVEN USE MY NUMBER. WTF are you playing at.

  • KatalinFekete2 Kati (@KatalinFekete2) reported

    @O2 Hi, I used to be o2 customer but left in September. I found out the O2 still charging my account as I would be there customer. Why? How can I claim my money back for October, November?