O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 02/13/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KatyKimberley Katy (@KatyKimberley) reported

    @O2 hi there, my brother is in Santiago, Chile and his phone has been stolen, I need to cancel his sim some how, any idea how we can do this? He had to borrow a strangers phone to tell me. Any help would be appreciated please? Thank you

  • LJB150192 Luke Baker (@LJB150192) reported

    @O2 Never in my life experienced such shocking customer service as I have with o2. On-going complaint that hasn't been resolved in over 4 months. Continually told that a manager will call me back within 24 hours but no one ever does. Worst provider imaginable!

  • ohbettyno 𝙱𝚎𝚝𝚑 𝙲𝚘𝚠𝚎𝚕𝚕 (@ohbettyno) reported

    @O2 I’m looking to port my old number over to my new o2 sim, I have my pac code but can’t find an online form to enter it, any help?

  • bu88yth33lf Paul (@bu88yth33lf) reported

    @O2 not bad - prices increasing and customer service deteriorating - a 45 minute wait is too long.

  • Paul241Leah Paul Leah (@Paul241Leah) reported

    @O2 I have done, but given you've cancelled the guaranteed £150 for trading in my old device, I'll probably cancel the order.

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported

    Hey @O2 how long is it normally between a new mast being erected and it being turned on and active? There’s a new mast gone up by my house (after Feb 2022) showing that it’s 5G but there’s no 5G in my area on the coverage map so it’s still not working yet. Thanks. James #O2 #O2UK

  • Aidansmum14 Samantha Davenport (@Aidansmum14) reported

    @O2 I cannot get any answer at all about an order I’ve placed, phone is released today and I’ve had no update other than an email saying it’s on its way and that’s it. No courier details, no nothing. I cannot get through to anyone to talk about the issue either.

  • Ste_wheels Stephen tyler (@Ste_wheels) reported

    @O2 why is your signal soo poor in Birmingham. Lucky to get signal in 5% of it!!

  • ChallengeKanza Kanza (@ChallengeKanza) reported

    Awww the poor CEO of @O2 just wasn't earning enough money that's why the company is going to screw customers for inflation busting rises in our bills. Utterly disgusting during a cost of living crisis with no evidence of why such an increase is needed. Ppl will remember this!

  • melle_escaton AWS (@melle_escaton) reported

    Dear @O2, 3rd day chasing up the porting of my no., because ur 1st customer rep wrote down a bogus PAC code (w/ letters that could never have been right). Interminable queues to actually speak to someone, still no email to confirm. Is this how you greet new customers?!?🧐