O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 03/17/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • thewi5ardofoz Oz (@thewi5ardofoz) reported

    @jeanfrance9 @O2 This has nothing to do with the phone.. This is to do with the sim cards pin code.. You have entered the pin in 3 times incorrectly and therefore need the PUK code from whichever network the sim is from.

  • JPM9685 John Millington 🅙 (@JPM9685) reported from Ashton-under-Lyne, England

    @O2 having problems With my signal Keeps blocking out

  • Rachel_Delooze Rachel Delooze (@Rachel_Delooze) reported

    @O2 Every time I try to start a chat with someone to help me in the app it says no one is available! Please help

  • TinaTribe1 Tina Mhiri (@TinaTribe1) reported

    @O2 customer service is not good at all. Been waiting over 1 hour for a response on the chat 😡

  • jamies_wardrobe Jamiee_Morgan (@jamies_wardrobe) reported

    @O2 are the worst!!! 🙄😤

  • Al0haAlice Al0ha Alice (@Al0haAlice) reported

    @delilahtho @O2 Some people are just so rude and company’s aren’t arsed at all

  • teh_splash splash (@teh_splash) reported

    @O2 Hey. I’ve paid my monthly phone bill via direct debit yet my services and calls have been completely shut down? I’ve been with you for over 10 year and this is a first. Please make my phone work, feel unsafe to leave the house🥺

  • johnstorey71 john storey (@johnstorey71) reported

    @RachelSweeneyNE @O2 Always nice when they are getting commission. Wait till you have issues. You will then see how shite they are.

  • BrowniejBrown Jonathan brown (@BrowniejBrown) reported

    @O2 I’ve just given up now, you are definitely the shittest company in the uk for customer service, another 40 minutes on hold after talking to another useless advisor😩

  • mother05033243 Mum05033243 (@mother05033243) reported

    @BorisJohnson @virginmedia @O2 Great! Just a mere drop in the bucket for those who see their energy, food and petrol bills sky-rocketing. How can you know how to have to count every penny? You never pay for anything including refurbishing of your London flat. How lucky is that and no investigation.