O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 03/21/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • shaunsimpson20 shaun simpson (@shaunsimpson20) reported from Kemberton, England

    @O2 DM sent for some help and advice please

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • walton_bhoy John Bhoy Walton (@walton_bhoy) reported

    @O2 I live in the ML5 area you are carrying out network expected to be out till Saturday 11pm . You are getting nothing when outside surely that's not right what about emergencies or urgent stuff ?

  • JackEd84283152 prophotographypicture📸 (@JackEd84283152) reported

    @andrew_saval @Techusiast @O2 I think because Samsung wants you to buy it from them directly but I do understand customer service has been terrible with o2 since they lose all the uk-based staff and turned it over to India

  • hevluvsbags Heather Axton 🐍 (@hevluvsbags) reported

    @O2 my network keeps disappearing

  • derekmccabe_ derek (@derekmccabe_) reported

    Should I be surprised that @virginmedia can’t supply a decent broadband and when it’s really rubbish take the help service offline and @O2 can’t provide a 4G signal in my street, but happily take my monthly payment? I should be appalled, but I now just accept it.

  • Mummy_of_Evie Samantha Toni (@Mummy_of_Evie) reported

    @O2 my mom gave notice to terminate her contract 10.08. Called yesterday after eventually getting through, for them to say it wasn’t put through and she has to take it from 24.08 and pay the next bill aswell. Funny how you say calls are recorded but you couldn’t find that one

  • Mythical_Siren1 🧜🏼‍♀️ Mythical Siren 🧜🏼‍♀️ (@Mythical_Siren1) reported

    Question? @O2 phone signal been iffy at home for while, drops to 3G, doesn’t always connect on calls but within a mile radius of home will not connect to car Bluetooth…. Odd!! Would this suggest interference from something and how do I report?

  • chrisandobe Chris (@chrisandobe) reported

    @virginmedia @O2 It's in lots of places. Virgin was better with EE! It's so slow even a speed test can't be done. I'm so glad I can use wi-fi calling on the virgin wifi with my new phone or my phone calls would be very annoying.

  • ReshmaGadhia Reshma Gadhia (@ReshmaGadhia) reported

    @O2 Hello please can you help? I cannot access the Ann summers website on my phone!?

  • Thefunnytruth9 The funny truth (@Thefunnytruth9) reported

    @O2 I haven't had a signal for almost 2 months & thought I had an issue with my phone prompting me 2 go 2 multiple phone repair outlets (unnecessarily, I might add) all due to the fact you haven't publicly announced this major issue. It appears no care, no communication & no solution

  • GarryLynch15 Garry Lynch (Owner of LTOA Taxis) (@GarryLynch15) reported

    @O2 can tell the world about all the good things they have achieved but the ultimate testament is how they treat their customers. Falsification and fraud on my account to win a case with the Ombudsman just sums them up! They do have form for Bribery and Corruption so who knows!