O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 02/25/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • shaunsimpson20 shaun simpson (@shaunsimpson20) reported from Kemberton, England

    @O2 DM sent for some help and advice please

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • NeeneeNugget Neenee (@NeeneeNugget) reported

    So I can't speak to o2 because their signal is crap. I can't text o2 because the sim won't activate. I can't live chat o2 because I can't receive a text to my old number to get into my account to activate my new number and switch numbers. Wtaf @O2 I never had this trouble with ee

  • MartynGould Martyn David Gould (@MartynGould) reported

    Hey @O2. I placed an order with your Huddersfield store earlier today and the replacement SIM is not in my bag. I can't call the store as my existing SIM is now disabled. Can you call them and ask them if they have my SIM please? I'm miles away now with no phone service :(

  • theblacks257 Andrew Palmer (@theblacks257) reported

    Hi @O2 - I have made 10 phone calls to your useless support team. No one knows what they are doing. You have ****** up a port from 3 into O2. No one seems to be able to help. David was useless today. When can I speak to someone that knows how to fix your **** up??

  • rsbo Qamar ZK (@rsbo) reported

    @O2 number accidentally barred by customer rep Mon. Tue removed bar, would take 24 hours. Wed escalated, sim stuck in provisioning. Fri problem still there Why can’t you look into this properly rather than sending me generic replies?

  • GauriJindal Gauri Jindal (@GauriJindal) reported

    @O2 I have the priority pass for the Phoebe Bridgers concert tonight in London. How do I get to the priority line? Could somebody help us?

  • AJhughes92 Adam Jackson Hughes (@AJhughes92) reported

    @O2 I HATE customer service so much!! Causing me nothing but stress.

  • shanangus Shane (@shanangus) reported

    @O2 I’ve been going round in circles on your app and website trying to simply update my home address. Still not able to do it. Truly dreadful 😵‍💫 please can somebody help

  • corgicorri Corgi (@corgicorri) reported

    @O2 Ok, I’ll tell him (which will mean me doing it as usual.). But you didn’t say anything about the 2729 number not working. And I tried it too. I’m trying to get a strike going, getting the whole country to go on strike, a fair bills strike! I’ll be back :)

  • hesellseashell6 roro (@hesellseashell6) reported

    @O2 changed contract and calls dropping, cant load data and 3g signal in 5g area. Customer service is diabolical and this has been going on nearly a month. Please help me as I need my phone!!!

  • morgs4mountains David Morgan (@morgs4mountains) reported

    So sad to have to leave @EE today. I phoned & asked if I could have a SIM only deal as my contract has ended & keep EU roaming. Advised that I cannot. Now an @O2 customer & the sigh that the @EE employee gave as I told him as to why was heart wrenching. What are you doing EE?