O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 01/30/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • shaunsimpson20 shaun simpson (@shaunsimpson20) reported from Kemberton, England

    @O2 DM sent for some help and advice please

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 my Mum is trying to an transfer of ownership and customer services said that they couldn’t help her because they are in South Africa and agent that she spoke to was really rude to her.

  • RosieJa36631076 Rosie James (@RosieJa36631076) reported

    @O2 I should have to keep switching my phone on airplane mode, or off and on, to get signal. My friends and family have no problems without having to do this. Is it because I now have a 5G phone but my simcard is a bit dated and not 5G? Do I need to upgrade my simcard?

  • EUfkyou1 Charry Buckle (@EUfkyou1) reported

    @O2 can I ask why I get a better reception in the middle of a Norwegian Fjord or in the middle of a lava field in Lanzarote than I do in many areas of the UK? Are we getting ripped off by our network providers?

  • martincoward Martin Coward (@martincoward) reported

    @O2 #O2Priority link for cavetown tickets not working - click on 'get tickets' in app and it opens Ticketmaster but doesn't allow any booking. Can you fix? Not the first time the app won't give access to presale.

  • FriendOfDots KRUKD 🏳️‍🌈 (@FriendOfDots) reported

    @O2 @nothing O2 really need to stop pushing this phone, they ghost customers, back log of refunds, have cash flow issues and lie. Mastercard reported section 75 triggers for this company in their hundreds

  • jonathankeeffe1 Jonathan O’Keeffe (@jonathankeeffe1) reported

    @EE I cannot wait for my contract to end with you guys, worse network I’ve ever been with! Left @VodafoneUK as I thought their service was was rubbish, yours is WORSE, maybe I should try @O2 next 😡

  • Preedyyy KATIEEE ☀️ (@Preedyyy) reported

    @O2 never had a bad word to say about you in the 10 years I’ve had contracts until now. I’ve had 3 calls ended by your staff who are clearly incompetent and can’t deal with my issue so they resorted to not dealing with it. So frustrating!!! Such bad customer service!!!

  • _TheFixer The Fixer (@_TheFixer) reported

    @EjWaterfield @JamboNFT @O2 Doesn’t bother me. Lower monthly payment and I have the option to pay it off if I want plus I never change phones every year as I don’t see the point.

  • jshcrstbl lactose intolerant (@jshcrstbl) reported

    @O2 Alright bro I’m paying £28.99 monthly for unlimited data and texts but why tf does my 4g not work ANYWHERE 😭😭 phones saying 4g full bars yet nothing happens man fix this 😭😭😭

  • Shaun69060014 Shaun (@Shaun69060014) reported

    @LewtheAnimall @tescomobile It's @O2 I'm having major problems with their signal