O2 outages and service status in Madeley, England

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

• 
  Rhian Doyle (@rhiandoyle67) reported 3 minutes ago from Oakengates, England

  @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

• 
  🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported 6 minutes ago from Perton, England

  @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

• 
  Red_Ex_Lab💙 (@Red_Lab19) reported 11 minutes ago from Wellington, England

  Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

• 
  Phullup (@pherlopolus) reported 23 minutes ago from Telford and Wrekin, England

  Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

• 
  Gracie xo (@gracielou_xx) reported 43 minutes ago from Swindon, England

  I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

• 
  Betsy Snow (@longhairdsgtmaj) reported 46 minutes ago from Wombourne, England

  @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

• 
  John Davies (@johndaviesrev63) reported 47 minutes ago from Madeley, England

  Joined @O2 yesterday but trying to get through to customer support today is ****.

• 
  Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported 50 minutes ago from Bridgnorth, England

  @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

• 
  shaun simpson (@shaunsimpson20) reported 51 minutes ago from Kemberton, England

  @O2 DM sent for some help and advice please

• 
  Gracie xo (@gracielou_xx) reported 55 minutes ago from Swindon, England

  I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

• 
  Andrew (@Bigglesdaf) reported 59 minutes ago from Wombourne, England

  @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Pakeman (@davepakey71) reported 8 minutes ago

  @paultownsend81 @O2 Wow you actually get 5g I’m still on 3g if ok lucky or may E or G or most times no signal but according got @O2 there isn’t a problem in my area

• 
  🇬🇧 Andy🇬🇧 (@4peterborough) reported 12 minutes ago

  @O2 What a waste of time that was with Mark if that's your complaint department he needs to be retrained giving misleading information.

• 
  Mr B’s History (@MrZacJamesB) reported 14 minutes ago

  @O2 Cannot make a bill payment via Apple Pay or card on the app or browser. Nothing wrong with funds or the card. I’ve tried to contact someone and the app similarly fails to do that. The systems at O2 since Virgin have taken over are dreadful. Any help?

• 
  Keighley West (@KeighleyWest) reported 14 minutes ago

  @MrZacJamesB @O2 I’m having the same problem and now my services have been restricted due to no payment!!

• 
  Richard Sears (@BucketofFrogs) reported 16 minutes ago

  @O2 hi there is there any reason why the mobile signal is so poor in HP4 postcode area ?

• 
  Kimmy Murray (@KimmyMurray1982) reported 19 minutes ago

  So I sent my phone back to @O2 & surprise they said no fault. Had it back & surprise still faulty. Can someone please give me contact information of where to make a complaint regarding this?

• 
  John Loughran (@JohnLoughran_) reported 19 minutes ago

  Fair play to @O2 Made the move from giving them £48 a month to £20 on a sim only Signal and internet is now totally dogshite. For record I’ve been in multiple cities before you ask me to check. Bandits

• 
  MATT (@valuemanmatt) reported 25 minutes ago

  @squall_loire @O2 They ring you to ask if they can close the complaint to tick a box - o2 are seriously poor now

• 
  Mr Angry (@angry_corner) reported 27 minutes ago

  @O2 Always seems to be an issue accessing my account, using either of your apps..... you really just need to simplify this!!! I remember when customer perception was a huge focus at O2, but they don't seem to care any more!!!

• 
  Rachel (@Rachel_Coombs) reported 30 minutes ago

  @mhewson_MCH @O2 After they inc their prices by more than they stipulated in their contract last year both me and my partner left. C£15 cheaper each pcm, comparable data, can use abroad, better signal!! IDMobile