O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 03/24/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Rosenblum1990 🕎✡️ יהונתן (@Rosenblum1990) reported

    Don’t ever count on @O2 signal to watch a live government broadcast 😤

  • heyfrancesjb Frances JB (@heyfrancesjb) reported

    @AshSibthorpe @O2 Having exactly the same issue with the phone line!

  • AttentionLab Dan Smith👁👁 (@AttentionLab) reported

    @O2 I have the information. The problem is you guys don't answer the phone which is the only way to give you a PAC code. GET AN ONLINE FORM FFS

  • MaShillam 𝕾𝖍𝖎𝖑𝖑𝖆𝖒 (@MaShillam) reported

    @O2 can you please explain why 4G on your network is incapable of getting any higher than 1Mbps for longer than 20 seconds? This has been going on for years and still hadn't been sorted. Please advise and fix it.

  • ralvin Richard Alvin (@ralvin) reported

    @Jeremy_Nicholas @O2 Sounds like awful customer service Jem

  • AttentionLab Dan Smith👁👁 (@AttentionLab) reported

    Hi @O2 why is it so damn hard to send you a PAC code? The phone line alway has at least 1hr q, why no online form like every other provider? Starting to really regret switching 😡😡😡

  • NeilCusack Neil (@NeilCusack) reported

    Join @o2 on Saturday. Tuesday No Service… Weds evening STILL NO SERVICE. Everyone @O2 is clueless also. My case has been escalated to tech support and I “should” hear something in the next 3 days… so that will be 5 days of NO SERVICE in my FIRST WEEK. ARE YOU KIDDING ME?

  • Jemandi JK 🌍 (@Jemandi) reported

    Shocking support from @O2 tonight! @Jeremy_Nicholas trying to sort out an issue on my O2 acc while I’m stuck in South Africa. After waiting forever, then on hold for ages, got told to phone back at 8am and while he was still talking hung up on him! I honestly expected better.

  • NeilCusack Neil (@NeilCusack) reported

    @Niamhmcenhill @O2 Please let me know if they help you? I’m in the same boat. They’ve been absolutely no help so far. Responses to DMs are sporadic at best. No resolutions either. Just deflecting.

  • kayleebudgie kaylee budge (@kayleebudgie) reported

    @O2 2/2 even though it doesn’t state that it’s been taken off until 28days have passed and you have received a new bill. Shocking customer service I will be taking my custom elsewhere