O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 03/10/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • shaunsimpson20 shaun simpson (@shaunsimpson20) reported from Kemberton, England

    @O2 DM sent for some help and advice please

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • carlottawannabe Linds Garner (@carlottawannabe) reported

    @O2 hi are you having issues in the DA11 area at the moment? Both my phone and tablet are being incredibly slow and failing to connect with the internet

  • rthaddock Robert Haddock (@rthaddock) reported

    .@O2 not much point texting me about upgrading my tariff, telling me I can use my app, go into a shop or go online and the shop telling me no such deal exists and they cannot help 😒

  • Perksofapixie Chi Chi♡❀ (@Perksofapixie) reported

    Nothing but hassle from @O2 since February constantly saying no issues on their end to find that the last 9 months I've spoken to over 10+ CS agents only to find that the issue is all on their end and it could have been sorted months ago. Still waiting for it to be sorted 😤

  • natalie_wakelin Natalie Wakelin (@natalie_wakelin) reported

    @Queenofthe80s @O2 Yes it's probably for the best. I don't want to ruin everyone's night cos of this awful cough. I'm going to struggle today travelling + getting through the concert

  • tamz_96 TamzBaller⚽️💸 (@tamz_96) reported

    @cassandralwx @O2 Bloody awful 😭😭

  • cassandralwx Cassandra. (@cassandralwx) reported

    @tamz_96 @O2 They don’t prioritise ****, they are rubbish

  • drunkp1rate Emma Pirate (@drunkp1rate) reported

    why is @O2 so bad? It’s so frustrating!

  • Go_Humber Go_Humber (@Go_Humber) reported

    @O2 your website says customer service is 202, but when I call from my O2 phone it says number no recognised??

  • cenawhooaa cenaaaaa (@cenawhooaa) reported

    @o2 I have a problem with my tariff what do I do?

  • ryanstanley22 Ryan Anderson (@ryanstanley22) reported

    @O2 I need you to sort this issue urgently, I have no service whatsoever