O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 01/27/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Nathanwilliamg Nathan Gaynor (@Nathanwilliamg) reported

    @O2 Document issues last night and now code limit reached :(

  • P4DA Pad.A (@P4DA) reported

    @virginmedia Yes I did that you wasted my time sadly :( tried chat too - just hope I hear from your complaints dept they need to acknowledge how poor the service is/was anyway thank you for replying I couldn’t recommend #virginmobile to anyone after my experience & it’s tainted @o2 too

  • heather6209 HEATHER ***** (@heather6209) reported

    @O2 I need urgent help please

  • rokerzammo David Cain 🇬🇧🇺🇦 (@rokerzammo) reported

    @O2 Is this the same as the Peter Kay ticket fiasco ? When your site was supposed to be down but somehow all tickets got sold ? Priority ? For what ? Seems you haven’t fixed it from last time then. What’s the point in having priority if every time a big event happens, you can’t cope

  • Traciiee ǝıɔɐɹ⊥ ♡ (@Traciiee) reported

    Wow @O2 your customer services are beyond diabolical!! My mother cancelled her contract with you on Jan 12th. Yet her contract is still active? Your issue, your payment! Not my mothers!

  • Traciiee ǝıɔɐɹ⊥ ♡ (@Traciiee) reported

    @O2 Nah. I'm too irate at the idiocy from the O2 customer services person I just spoke to. Gave me a phone number to call, and guess what?! The number isn't recognised!!!! Excellent service! 10/10 !! 🤬

  • suzid238 SD238 (@suzid238) reported

    @O2 tirelessly trying to contact o2 to make a payment but on day 3 of trying now. Payment line doesnt work. 202 just beeps constantly. No help at all sent from pillar to post with no straight answer.

  • oliviaptee Olivia Tee (@oliviaptee) reported

    I have spoken to multiple customer service advisers over the phone to get a proof of purchase for insurance purposes and every time they’ve failed to send me one. Please help! @O2

  • chloegeoghs Chloé Geoghegan (she/they) (@chloegeoghs) reported

    @O2 many hours more of holding and still no end in sight. @Ofcom can you look into @O2 failing to provide a working customer service line, meaning you can't get through to them when their service is failing. Access to support is surely a consumer right??

  • thorpe_anthony Anthony Thorpe (@thorpe_anthony) reported

    @O2 Link doesn’t tell me how to cancel contract without ringing up. Please can you advise?