O2

O2 Outage Report in Madeley, Telford and Wrekin, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 01/15/2026 07:40

January 15: Problems at O2

O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Helen52237838 Helen (@Helen52237838) reported

    @O2 Your price increases are outrageous-17%!!!! I will be leaving as soon as my contract ends and never returning. I am also advising all my friends + family to not come anywhere near you. @SkyNewsBreak @BBCWatchdog - this needs investigating.

  • katieburge86 Katie Burgess (@katieburge86) reported

    @thepeterhunt @O2 @VodafoneUK My signal with o2 is driving me mad 😠

  • Haylestone88 Hayley Firth (@Haylestone88) reported

    @thepeterhunt @O2 @VodafoneUK I've been having issues with O2 for a while as well and didn't know if it was just me! I do like getting the free weekly Gregg's though lol. But yes it's so frustrating! X

  • KerinaRook Kerina Rujudawa (@KerinaRook) reported

    @O2 Hi, I have been trying to get in touch for support via the app for over a week and it continually says “sorry we are busy and can’t put you through” - I have sent a DM and would appreciate your help please 🤞🏼

  • DeathByALAN Alan Smith (@DeathByALAN) reported

    @O2 Nooooo?! Why would I do that for? Of course I've tried it in other phones, still the same crappy signal even outside in town centre

  • IVP_SUCKS OSRS bhaskar (@IVP_SUCKS) reported

    @YamaEmilie @nathan06320834 @O2 It has network status page witch says the network can get busy in the area, no when it will be fixed, been a few weeks, ohter networks Don't have this problem

  • Toan1Ben Ben Toan (@Toan1Ben) reported

    @O2 I've contacted you're customer services seeking a refund taken in December but I'm still waiting for it. @frustrated

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @O2 why is my phone tellin me no sim/no service its @SamsungMobile A51 driving me crazy have tried all the fixes and its not picking up a sim card at all

  • wwfcrhys Rhys 🐺 (@wwfcrhys) reported

    @Russ10784945 @Gary_Poynton @O2 Still no reply, been sat on my break at work for 20 mins and still my feed won’t refresh. Absolute joke of a network provider.

  • Andrew_Cdf AndrewRMitchell (@Andrew_Cdf) reported

    @O2 issues in Cardiff today (in particular Thornhill)? as our family having delayed messages and voicemails, not receiving calls etc.