O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 03/20/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TheMakedah MDM 💙 (@TheMakedah) reported

    I truly don’t believe @O2 loves me because why is my signal struggling today??? 😢

  • DebG76 Debbie Chandler (@DebG76) reported

    @O2 hi! I took out a contract, cancelled and refused delivery of the phone. I'm still waiting my refund... Can someone help as I can never get through on the phone..

  • jleigh1993x Jodie Adlam. (@jleigh1993x) reported

    @O2 Help please! Whenever I try and call my voicemail (currently one to listen to) or dial 202 to get support from you my phone ends the call immediately without dialling. Seeing the notification is driving me crazy! I can dial out to other numbers. Please help!

  • wmdavis1986 Will Davis (@wmdavis1986) reported

    @O2 Yes, Colombia, but it was the same in Peru. And has been in other countries like USA. It says 4G, but it is just so slow.

  • chrgrvs Chris (@chrgrvs) reported

    .@O2 your data signal in Newcastle city centre is utterly appalling. Please fix it otherwise end of my contract I’ll be off…

  • Andrew69Hagan Biggestspud (@Andrew69Hagan) reported

    @O2 Customer services absolutely dreadful. Dragged out my usage complaint for months, then eventually said send us back the phone you’ve about 30% purchased & we’ll cancel the contract, down about £300. By the way we don’t guarantee our network signal please see our T&C.

  • oflahertyevents OFE (@oflahertyevents) reported

    @O2 Maybe not on your network. Things need to improve to keep us after Feb.

  • paulrossi1988 Paul Rossi (@paulrossi1988) reported

    @O2 Glasgow city centre (G2) data signal is simply again! Why does this keep happening? It’s truly awful. I’ve tried all your tips previously sent, had Apple test my device and got a new sim - what can I try next?

  • GoaterBilly Billy Goater (@GoaterBilly) reported from Strines, England

    @O2 beware of what you get told and sold by o2, they’ve ripped us off in a big way. Customer loyalty counts for nothing. After over 20 years with them, we can’t wait to go elsewhere. As unhelpful as it gets

  • EmsyB74 Emma Branney (@EmsyB74) reported

    @O2 I ordered a week ago. I've had no confirmation. I am a new customer so don't have handset with yourself. I've had no emails. I've rang and they have escalated and can't find details. It will nearly be week. My contract ends EE tomorrow. I need someone to call to advise??