O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 12/19/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • tjaneg1 tracyjane (@tjaneg1) reported

    @O2 Yes O2 biggest scammers ever, so you have now added 4, yes 4 default accounts to my credit file, even though you know I've been frauded, you have police fraud reference, the persons address and details, yet you choose to ignore all this!!! IM NOT EVEN YOUR CUSTOMER!!!

  • kimmies Kim Lansdell (@kimmies) reported

    @O2 I did & was told I get the o2 network … full stop No access to the app, no discounts or access to promotions.

  • tjaneg1 tracyjane (@tjaneg1) reported

    @OtRosanna @O2 Omg they're doing this to me with 4 accounts, I'm not their customer, despite countless emails and calling their shocking incompetent customer services and suppling a fraud police report to them. They are vile!

  • BWFCAndyG Andy (@BWFCAndyG) reported

    @O2 Hi. I need to pay off my device plan. Left because the signal was so bad. Can't sign into my02 anymore as I've left and don't fancy sitting on the phone waiting for somebody to answer.

  • EyeballPaul55 Paul Scott (@EyeballPaul55) reported

    My phone is up for a upgrade really hoping the Honor Magic 5pro will be on @O2 can't see it on website really don't want to change network 😬

  • tjaneg1 tracyjane (@tjaneg1) reported

    @O2 Yes O2 biggest scammers ever, so you have now added 4, yes 4 default accounts to my credit file, even though you know I've been frauded, you have police fraud reference, the persons address and details, yet you choose to ignore all this!!! IM NOT EVEN YOUR CUSTOMER!!!

  • 567Louise Louise (@567Louise) reported

    @O2 SHOCKING SERVICE O2. I can’t make any calls in Morocco to my mum in hospital in Morocco. Can’t call 202 you’ve blocked me making calls. Can’t call insurer. I’ve been a customer for 22 years. I’ve tried adding bolt on. Increasing spend cap. I am here alone. HELP

  • ncullen177 Neil Cullen (@ncullen177) reported

    @o2 what has gone wrong with your customer services they are no help 8 days to port a number with no help from customer services absolutely terrible service why do people move to O2.

  • 567Louise Louise (@567Louise) reported

    @O2 not allowing me to make any calls to Morocco to call my mother in hospital in Morocco. Can’t call her or the insurer to arrange anything. All because I’ve spent £150. I’ve been a customer for over 20 years. Tried to pay. My advice: cancel your 02 contract

  • CamillaLatham30 Camilla Sally Louise Latham (@CamillaLatham30) reported

    I want to cancel the contract @o2 as I do not want the iPhone 14. And I’ve shopped elsewhere for the phone I need. I will however use the same monthly contract I was on last year.