O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 03/05/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DMelville0103 Andyroo (@DMelville0103) reported

    @O2 hi, I was attempting to claim my free tastecard using my o2 priority supplied code, but I am getting error messages saying there is an error with the supplied redemption code. I had previously had a tastecard account years ago, is there anything you could do to help ?

  • DarrenBate1 Darren Bate (@DarrenBate1) reported

    @O2 can you help please, on holiday in Croatia and our business account mobile phons are picking up 5g but no data or internet? Is there a setting you can change to improve please?

  • SunStarrDJ Sunny Bhangu (@SunStarrDJ) reported

    Leave work early to make it to @O2 store in Ealing to be told they are closed at 5:30 cos the have 3 people in the store for contracts. An hour before the advertised time. I’m cancelling both my lines and getting my family to cancel their. @VodafoneUK here we come

  • Turtleflea1 Justin Smith (@Turtleflea1) reported

    @virginmedia @O2 Already done that. Five times. Been unable to log in for over a month and no access to emails. Terrible service. Please private message me.

  • HasieMaisi96958 MaisieHasie (@HasieMaisi96958) reported

    @O2 How dare you give out our number to Gov! Emergency alert for some BS crisis created by Gov to implement tyranny. Ffs - our data is PRIVATE. You will be rightly sued under Data Protection Act.

  • Kelly_L_ Kelly (@Kelly_L_) reported

    Hi @O2 why have I just had a text from you regarding the government emergency test on sep 7th at 3pm ?? When was this put in my contract with you? has my phone number be given to them if so why??

  • Red_bubblezz Al (@Red_bubblezz) reported

    @O2 hi I’m not receiving my o2 6 digit codes today. Is there an issue and when will it be fixed.

  • tranner50 Ryan Tranter (@tranner50) reported

    @O2 I need help with perplexity support as there was an error when trying to access the pro version. It now says I’ve used the ticket

  • haychessemm haychessemm (@haychessemm) reported

    Why does @O2 think it’s okay to: - Debit my account when I have cancelled my contract? - Insist I go into a store because it has failed to ensure it holds the correct data for me to access its customer service line? - Not call me when it said it will in response to my complaint?

  • andyh_1882 Andy Harvey (@andyh_1882) reported

    @O2 uSwitch O2 32GB 12 months = £8, not available for existing customer. My contract is up and the "best" offer is 10GB 12 months £16!!! Is this even legal???!