O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 12/18/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KatyLeanne25 Katy P (@KatyLeanne25) reported

    @O2 horrible company! Scammed my husband into a contact with you by promising him you'd retrieve his voicemails of deceased relatives (which was a lie!) Then ruined his credit score (whilst trying to apply for a mortgage) saying he hasn't paid his contract when he cancelled it!

  • mar1a_a Maria Afzal (@mar1a_a) reported

    Hi @O2, I am waiting for a sim to arrive in the post due to having some issues with my current o2 sim. However I am getting sim not provisioned on my phone popping up. I am currently unable to make any calls or send any texts. Please advise? Thanks

  • MissTillyAndMe Miss Tilly And Me (@MissTillyAndMe) reported

    After 20 years I am leaving @O2 because I struggled to pay my bill. When I phoned the customer service to ask for another week. The lady said it would affect my credit reference and there would be a £6 fee. As I am having trouble paying the £26.00 I owe you, don't you think

  • denny57 denny57 (@denny57) reported

    @AXS_UK unable to attend @DianaRoss @O2 last week due to having an operation on my arm. I had insurance and put in a claim for refund they have declined my claim as my insurance was on the original date and not the COVID rescheduled dates! & I need to speak to you for refund HELP

  • KellyCMJones Kelly Jones (@KellyCMJones) reported

    Has anyone ever successfully been able to start a conversation via the app @O2 ? Frustrated beyond belief. Got stuck in Italy with no service and no way of contacting them and now again still unable to get through.

  • sjb002 Simon Billing (@sjb002) reported

    @O2 @O2 it’s unbelievable it’s a terrible service an hour waiting to spend money funny Apple answer virtually straight away meanwhile @O2 leave you holding for an hour

  • Benny__H Benny (@Benny__H) reported

    @MSE_Deals I see @O2 dropped the nero deal....never a good idea to keep a deal that customers like 🙄

  • AgentFlintstone Ryan Muldowney 🇻🇦🇮🇪 (@AgentFlintstone) reported

    @O2 I’d appreciate some help please, I’ve sent a DM

  • clnairn_xo CLNxo (@clnairn_xo) reported

    @Jdl_X8 @O2 Nahhh cause when I was in Manchester I had virtually no signal for the full 4 days n my network uses O2 too??? Wtf is going on??

  • Dragon2611 Matthew (@Dragon2611) reported

    The number of alerts in the last couple weeks from @o2 and @VodafoneUK saying a mast is broken, it’s fixed , no wait it’s broken again