O2 outages and service status in Madeley, England
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- O2 generated 0 outage signals in the last 24 hours around Madeley, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Madeley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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O2 Issues Reports Near Madeley, England
Latest outage, problems and issue reports in Madeley and nearby locations:
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Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England@CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!
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Gracie xo (@gracielou_xx) reported from Swindon, EnglandI also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?
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🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
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Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England@O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?
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Gracie xo (@gracielou_xx) reported from Swindon, EnglandI can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢
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Phullup (@pherlopolus) reported from Telford and Wrekin, EnglandTwice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!
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Andrew (@Bigglesdaf) reported from Wombourne, England@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service
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shaun simpson (@shaunsimpson20) reported from Kemberton, England@O2 DM sent for some help and advice please
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Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, EnglandHi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews
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Rhian Doyle (@rhiandoyle67) reported from Oakengates, England@O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????
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John Davies (@johndaviesrev63) reported from Madeley, EnglandJoined @O2 yesterday but trying to get through to customer support today is ****.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Darren 🏎️🏁 (@darrenmk) reported@O2 Why am I constantly having to be sent email links to confirm my email every time I try to do anything on your app when I have fingerprint security on my phone? Ever since Virgin got involved it's been a terrible service.
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Sharon harrison (@Sharonh10546839) reported@O2 why is customer service appalling account was cancelled and still getting charged
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AP. (@julsbvby) reported@O2 can I get help. I send this query two days ago and nothing yet. I have dm’d also nothing.
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GingaGill💙👩🏻🎓😷 (@GingaGill) reported@darkclown @O2 It was dreadful down at the seafront today at Hove today. We found the same..calls were not connecting & texts took ages. Had to give up with @BrightonMarathn app.. missed seeing our son at several points
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Benedict Ratchford (@TheBenRatch) reported@O2 Coverage around Wigan awful. Lucky to even muster one bar nevermind internet. Struggling to make calls, texts not sending or being received late. Not just at home but around town too. Its shocking. Done all the troubleshooting and to be honest its been like it for years.
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PB1982 (@pb1982) reportedPurchased an Apple Watch SE (3rd Generation) directly from @O2 14 days ago for my son’s 10th birthday… still no cellular. Endless calls/escalations no callbacks, no resolution. Extremely poor service. If not resolved immediately, I will escalate to the @CommsOmbudsman @Ofcom .
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Thomas Lamb (@ThomooseLamb) reported@O2 hi why is there never any internet signal in Atherton, Manchester? This has been going on for months now. Thanks
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Sarah Devlin (@sar0dev) reported@O2 visiting family in Wolverhampton and your signal is abysmal. One bar of 5g if I’m lucky. Are there any plans to improve this??
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Ｇ ｅ ｏ (@Erinshore11) reported@O2 @miss_steele89 Sadly been with O2 for years and since the merger is terrible anywhere you go now, don’t get me started on the amount of scammers who seem to have O2 client details either as that’s now beyond a joke. Phone calls constantly.
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Claire Kennard (@clairelkennard) reported@O2 Thanks- after 3 LONG phone calls with your customer service agents I think it’s almost sorted… the lady I spoke to this evening was exceptional, she was so helpful. Still need to speak to fraud team tomorrow and want to make sure this can’t happen again!