O2 outages and service status in Madeley, England
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- O2 generated 0 outage signals in the last 24 hours around Madeley, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Madeley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Madeley, England
Latest outage, problems and issue reports in Madeley and nearby locations:
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John Davies (@johndaviesrev63) reported from Madeley, EnglandJoined @O2 yesterday but trying to get through to customer support today is ****.
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Rhian Doyle (@rhiandoyle67) reported from Oakengates, England@O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????
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Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England@CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!
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Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, EnglandHi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews
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shaun simpson (@shaunsimpson20) reported from Kemberton, England@O2 DM sent for some help and advice please
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Gracie xo (@gracielou_xx) reported from Swindon, EnglandI also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?
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Phullup (@pherlopolus) reported from Telford and Wrekin, EnglandTwice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!
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Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England@O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?
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Andrew (@Bigglesdaf) reported from Wombourne, England@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service
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🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
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Gracie xo (@gracielou_xx) reported from Swindon, EnglandI can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hugo Michiels (@hugomichaels) reported@O2 No. I did check that as well to start. For some reason since the upgrade the signal is really bad
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Aidan Carey (@Aidan1964) reported@O2 I've been trying to get proof of purchase on phone for months now. I've been promised emails but nothing happens. I'm no longer an O2 customer, but the phone was part of a contract
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Adm (@MCR_ADM) reportedThe only time you can get reliable @O2 signal is by going to Europe. Anywhere in the UK. It will show 4G / 5G and you get naff all. “Maps offline” Music struggles to stream. Horrendous.
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bè rëåsøńābłè (@kelvinme273) reported@O2 signal is probably better abroad than in Britain
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Squall Loire (@squall_loire) reported@O2 No, because I don't answer calls I'm not expecting. If I wanted to discuss a complaint on the phone, I would call you. Written complaints should be responded to in writing, otherwise it feels like you're dodging anything being on the record.
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Mark (@biggiet17) reportedOnce again, no signal in HP13 area @O2 It's just not good enough. Now the 7th day in rolling month.
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Suzanne Shrewsbury (@susieshrew) reported@O2 appalled by your customer service. You left my daughter phone-less whilst travelling, all because your ineffective record-keeping could not provide her with the info that she needed for her insurance. You cost her a lot of money, & we never got to the bottom of the issue!!
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Hannah Kennedy-Bardell 🏴🏳️🌈🏳️⚧️ (@HannahKBardell) reported@O2 We got there eventually, the staff in store and on the calls - particularly the insurance team - were excellent but I could see they were as frustrated as me. Excellent customer service, terrible systems!
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DavidDunninguk (@daviddunninguk) reported@O2 really poor service in YO1 again. Been better all year but now it’s useless.
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Norman Leeds (@NormanLeedsPhD) reported@geek_gareth @TheGriftReport @O2 The best telephone service I ever received was when I called Microsoft in Seattle with a question about Windows 98.