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O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • gracielou_xx
    Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • gracielou_xx
    Gracie xo (@gracielou_xx) reported from Swindon, England

    I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

  • pherlopolus
    Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • longhairdsgtmaj
    Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • shaunsimpson20
    shaun simpson (@shaunsimpson20) reported from Kemberton, England

    @O2 DM sent for some help and advice please

  • MrRichAnderson
    Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • Bigglesdaf
    Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • johndaviesrev63
    John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Adventure_Rach
    🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • rhiandoyle67
    Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Red_Lab19
    Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • tjcmorgan
    insecurity matters (@tjcmorgan) reported

    @O2 4 bars 4g consistently poor service on 3 separate devices 😠

  • BTustian
    Brian Tustian (@BTustian) reported

    @O2 Please help me with some better customer service. I have just recently moved from virgin to o2 and all was going fine until I went abroad. No mobile data and I can’t call my own wife here in Spain. When I call you I am told to wait for 3 days. I have now been in Spain for 4 !

  • mopsadaisy
    Alison Bacon67 (@mopsadaisy) reported

    @O2 still awful service. Cut off several times, still no joy with our promised £300 gift cards. I’m messaging on Twitter, requested by O2,responses are not coming and no one cares that we’ve been on the phone with this query for 10 hours in total and spoke to 8 people so far!!!

  • TinkMissy
    Missy Tink (@TinkMissy) reported

    @O2 Happens everywhere I go with no Wi-Fi, raised this issue with yourselves in July and it’s still not resolved, still not spoke to a manager an still being told it’s the service, yet no one else in my house has the same problem

  • tjcmorgan
    insecurity matters (@tjcmorgan) reported

    What’s the deal with lack of @O2 coverage in Canterbury? It sucks!

  • Vijay_781
    ᐯIᒍᗩY ☬ (@Vijay_781) reported

    @O2 hi, I’m trying to book an odeon ticket for this Saturday using the priorities code but keep getting ‘The voucher number is incorrect’. Never had an issue before when it used to be Sun/Mon only

  • GRuztee
    Oliver Perry (@GRuztee) reported

    @O2 absolutely poor service from these people! Making me wait a day or 2 for a response left me without mobile signal for 12 days now and still expect full payment for a service not provided!!?

  • GinnyKellyM
    Ginny (@GinnyKellyM) reported

    @O2 please can somebody get in touch to help re situation I messaged about yesterday? Nobody has replied to the message and the person who told me yesterday by phone they would call back today hasn’t

  • james_penticost
    James Penticostly (@james_penticost) reported

    @O2 what is going on with you signal recently? No 4G, never 5G and seems no signal at ALL... Had to connect to my buses WiFi just to try and contact you

  • Charlot93679432
    Charlotte (@Charlot93679432) reported

    @O2 worst customer service ever!!!!