O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 02/10/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Clauds84 Claudia (@Clauds84) reported

    @O2 I was misled by o2 customer service shop- told to pay off device to upgrade and you don’t sell 12pro max anymore, was asked for id and passwords. Wasn’t given 5G SIM card please contact me as I have paid alot of money when I shouldn’t have had to

  • gdouglass Greg Douglass (@gdouglass) reported

    @O2 Is there an issue with the website? I can view the store but when I sign in all I get is a blank page. Happens on pc, mac & ipad

  • itsnadine_ abena (@itsnadine_) reported

    O2 network coverage is abysmal!!! @O2

  • OptixGames OptixGames (@OptixGames) reported

    @O2 After being a customer for a number of years, and never missing a payment, i am highly disappointed with the customer service i have received over the last 2 days. Quite shocking really.

  • itsnadine_ abena (@itsnadine_) reported

    @O2 No it just never works this has been going on for years, your price keeps increasing and there are no improvements. This is woeful and your customer service is ridiculous. Your competitors are miles ahead of you, it’s a real shame because you can’t even manage a quality service.

  • nuttytartsr Purple Maiden (@nuttytartsr) reported

    @O2 I have been struggling to make calls today. The calls keep dropping out. I don’t appear to be able@to make calls either. Are there any issues in SE25

  • 6thGrom Grom McGromface The 6th (@6thGrom) reported

    @richypowpow @O2 I had this problem. They closed at 4. Their shops and online chat didn’t even know they closed at 4 lol

  • _amyloutaylor amy (@_amyloutaylor) reported

    @O2 Hi, in my new phone contract I got Disney plus free for 6 months. How do I cancel this now?

  • twinmum22 twinmum22 🇪🇺 (@twinmum22) reported

    Waiting on the phone to @O2 for 30 minutes to be cut off! Maybe because I'm calling to cancel (seems like I'm doing the right thing!)

  • MarcoStevenco Mark Steven Cooper (@MarcoStevenco) reported

    Good Afternoon @O2 I have attempted to contact you several times today each time being cut off from your automated service and live web chat. 4 hours of trying in order just to set a spend cap that I’d initially asked for anyway. Utterly disgusting customer service