O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 12/28/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnCle73835883 John Clements (@JohnCle73835883) reported

    @O2 @UswitchUK Maybe you should try and win award for customer relations because you are about to loose two customers

  • bloomuhh Bloom (@bloomuhh) reported

    @o2 **** customer support

  • MarkCatlin4 Маrk Catlin (@MarkCatlin4) reported

    @O2 FYI I got a call from this number (01242306032) claiming they're from @O2, apparently I've qualified for 30% discount on monthly bill. Considering I'm on Tesco mobile pay as you go I found it to be suspicious, when challenged person said sorry to bother & put phone down.

  • RabbaGnosis Rabba (@RabbaGnosis) reported

    @O2 How can you access the network checker if the network is down? I know you've had your ceiling ripped off but presumably your masts are all standing. Terrible reception today, is this due to overdemand, just no way of telling.

  • rubyannelines RUBES 😁🌈 (@rubyannelines) reported

    @O2 I’ve purchased a new phone from you and had an extra of free Apple Music. The link you’ve sent me won’t work. 😩 #Help

  • kingpak93 Paul King (Kingy) (@kingpak93) reported

    @O2 Thanks for the info. Yes I did get email but no sim. If I pick a sim up can I get that switched for the one I have to keep my number and credit? Thanks for your help.

  • lostinwonder Ellie O'Brien (@lostinwonder) reported

    @O2 @O2 any ideas or help?

  • hypnotic Lucius (@hypnotic) reported

    @christopherward @O2 this isn't ordinary spite. Virgin Media are the single worst company I've ever dealt with in my entire life. Lies, breach of contract, misdirection, rudeness, argumentative. I had these issues in 2014 and then exact same in 2020. Never again.

  • jamesvertigan James Vertigan (@jamesvertigan) reported

    @O2 Please send an engineer to check the masts serving the EX36 4NJ postcode. 3G and 4G Signal/data has been intermittent since #StormEunice yesterday. Local power outages may not be helping.

  • ashtonkooltchxr Ash (@ashtonkooltchxr) reported

    @O2 Yeah it says there’s a fault with the mast for the postcode I’m in but not what’s wrong and when it’ll be fixed so it’s very slow and dodgy rn