O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 01/15/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • shaunsimpson20 shaun simpson (@shaunsimpson20) reported from Kemberton, England

    @O2 DM sent for some help and advice please

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Alexsgajic Alex Gajic 💙 💚 (@Alexsgajic) reported

    @O2 I just changed my tariff -today I have no service. I managed to speak to someone who said they didn’t know why and I will have to wait 48hrs for a network guru to call me. This is way too long I’m sure it must be a simply fix!!!!

  • rosiekent_kent RKAsh (@rosiekent_kent) reported

    @O2 Ok now wasted a whole day on Twitter and email and got nowhere with O2. @MartinSLewis anyone else have problems with O2 mis selling contracts and not providing written agreements ?

  • SuziT247 Suz (@SuziT247) reported

    @O2 trying to call to discuss tariff options for all on my family plan. Automated, no options are relevant then you hang up on me. Tried 5 times to get to speak to a person!!!!

  • lenfant00855286 Yuran Imbé Ceele (@lenfant00855286) reported

    @O2 No I just want to be able to get correct answers and it for it to be easy to get problems solved rather than to be fobbed off with excuses

  • lenfant00855286 Yuran Imbé Ceele (@lenfant00855286) reported

    @O2 Just what I need a coffee what would be better would be better customer service as it’s terrible

  • ellisrxxx Ellis (@ellisrxxx) reported

    @O2 I want to cancel my contract please who do I contact? I am unable to find out how much it is going to cost me. Can’t find anywhere on the app. Thanks

  • jacobtomostyler Jacob (@jacobtomostyler) reported

    @O2 hey my mom wants it to be that inside of getting a text to say she had a miss call. She wants it to be that she gets notified that she has a voicemail? I read a while back how you have to cancel one out to use the other? Can you help? Her voicemail doesn’t show up on WiFi

  • davbadhen Dav B (@davbadhen) reported

    @O2 I have recently move to your network, never had an issue with my previous provider

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻

  • CelineHawkinss Jail Cel🌻 (@CelineHawkinss) reported

    @O2 hiya! i’ve randomly lost signal on my phone and i’ve tried removing and reentering the sim card but nothings working? have received no messages saying there’s engineering work on the line in the area?