O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 03/11/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • strangesam1977 Sam Coupland (@strangesam1977) reported

    @Phillreynolds1 @O2 Same problem here.. have spent several hours on chat.. End result, I might get a second new esim via post in the next 1-3 days.. no phone signal until then.

  • hughjahfink HughJahFink (@hughjahfink) reported

    @O2 I'm a lifelong O2 customer. When you were BT cellnet, Genie etc. Since my first phone aged 16. You've given me this spiel many times. Never gets any better. Jokes on me, should just leave you.

  • StavrosAvgousti Stavros Avgousti (@StavrosAvgousti) reported

    @O2 @Dizzwell Hi Adam. You can pop into your local store in Skipton and they will be happy to help. Don't have a Guru anymore but the staff are really helpful and I'm sure they will be able to fix your issue.

  • NomisNalla17 Simon (@NomisNalla17) reported

    Are @O2 ****** or something? No service all day. Phone off and on multiple times. Complete joke

  • join4te Jay (@join4te) reported

    @O2 Day 72 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • gazswain Gary Swain (@gazswain) reported

    @Thejourneyman01 It’s absolutely shite and @O2 will do nothing about it. It’s got to be the worst network out there. It’s not just the internet, calls constantly drop out.

  • ChefWayner BangAverageWayner (@ChefWayner) reported

    @OpenreachHelp So @SkyHelpTeam are saying it’s an Open Reach issue and are fixing the fault TODAY. There is an outage in the area. No fault fixed. I have just spoken with another Sky CSA and he says it’ll be more than 48 hours. Living rurally and @o2 being a piece of crap too, no comms at all

  • PaperGoat4656A 4656A (@PaperGoat4656A) reported

    @O2 I'm tryna get a replacement sim. Having no luck getting a response on My O2. Help me out please.

  • el_barto_666 gooneral (@el_barto_666) reported

    @O2 hello, I switched to you with a pac number and now neither of my SIM cards work, can you help?

  • Dizzwell Adam Hebden (@Dizzwell) reported

    @O2 Yurp turned phone on and off, turned visual voicemail on and off, turned voicemail on and off. Had a SIM swap done today. Still not working, still get the same text message every 2mins. It is a strange one.