O2 outages and service status in Madeley, England

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

• 
  Andrew (@Bigglesdaf) reported 8 minutes ago from Wombourne, England

  @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

• 
  Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported 11 minutes ago from Bridgnorth, England

  @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

• 
  Betsy Snow (@longhairdsgtmaj) reported 13 minutes ago from Wombourne, England

  @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

• 
  Rhian Doyle (@rhiandoyle67) reported 19 minutes ago from Oakengates, England

  @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

• 
  Gracie xo (@gracielou_xx) reported 32 minutes ago from Swindon, England

  I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

• 
  Phullup (@pherlopolus) reported 35 minutes ago from Telford and Wrekin, England

  Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

• 
  Gracie xo (@gracielou_xx) reported 41 minutes ago from Swindon, England

  I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

• 
  Red_Ex_Lab💙 (@Red_Lab19) reported 42 minutes ago from Wellington, England

  Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

• 
  John Davies (@johndaviesrev63) reported 45 minutes ago from Madeley, England

  Joined @O2 yesterday but trying to get through to customer support today is ****.

• 
  shaun simpson (@shaunsimpson20) reported 47 minutes ago from Kemberton, England

  @O2 DM sent for some help and advice please

• 
  🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported 57 minutes ago from Perton, England

  @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lou Mc (@LouiseM30692137) reported 1 minute ago

  @O2 I've reported on the my network app and they say there is a mast down but it's ALL THE TIME. it's horrendous.

• 
  Mike Waterson (@waterson_mike) reported 7 minutes ago

  @dermothill11 @O2 They are absolutely terrible I've moved and taken ny wife and mam away from @o2 as well

• 
  James Murton (@fatblokejimbo) reported 7 minutes ago

  @O2 The new My O2 app is useless on I Phone ! Can’t pay my bill on it - please help ASAP as not getting anywhere.

• 
  MarQus Romelle (@MarQusRomelle) reported 8 minutes ago

  @O2 Thanks for your response. There are many customers who’ve complained about these same issues with the app since it’s been updated; a quick scroll through this topic shows numerous responses from yourselves to them. I ended up having to use a desktop and pay with PayPal.

• 
  Andy W (@LandladyWoo) reported 10 minutes ago

  Hey @O2 I'm no longer a customer so can't access the o2 app but need to query why you have taken another direct debit payment instead of the refund I was expecting. How do I get in touch?

• 
  Hue (@HueHew) reported 11 minutes ago

  @O2 I am trying to activate a new PAYG SIM card but each time I try and top up it says it was unsuccessful, regardless of which debit/credit card I use. How do I fix this please?

• 
  ᗪᗩᐯE (@Jaxstad) reported 12 minutes ago

  @O2 I shouldn’t have to beg for a better deal, I have three numbers with you and they are all getting more expensive, with poor service signal involved across them all

• 
  cs1817288 (@cs1817288909721) reported 14 minutes ago

  @O2 apple pay isn’t working on the app to make a payment and lots of other people seem to be having an issue.

• 
  Whitehead (@jwhitehead90) reported 17 minutes ago

  Hi @O2 @VMO2Life Hi, @O2 i'm a Business customer, two complaints email with no response. Promised multiple call backs which have never happened. Can someone DM me, please.

• 
  Taylor's Removals. (@HeidiBurroughs) reported 22 minutes ago

  @O2 Doesn't let me DM you but keep getting every so often over last few days no service it comes back later on but it happened again this morning whilst I was out and I was trying I access a return label on my phone for a parcel I was returning to someone