O2 Outage Report in Madeley, Telford and Wrekin, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Madeley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
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O2 Issues Reports Near Madeley, England
Latest outage, problems and issue reports in Madeley and nearby locations:
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Richard Anderson 💙🇺🇦
(@MrRichAnderson) reported
from
Bridgnorth, England
@O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?
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Phullup
(@pherlopolus) reported
from
Telford and Wrekin, England
Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!
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Red_Ex_Lab💙
(@Red_Lab19) reported
from
Wellington, England
Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews
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Andrew
(@Bigglesdaf) reported
from
Wombourne, England
@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service
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Betsy Snow
(@longhairdsgtmaj) reported
from
Wombourne, England
@CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!
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Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????
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John Davies
(@johndaviesrev63) reported
from
Madeley, England
Joined @O2 yesterday but trying to get through to customer support today is ****.
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🎢👠 Adventure Rachel 🎢👠 (She/Her)
(@Adventure_Rach) reported
from
Perton, England
@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Cook
(@photophilcook) reported
@O2 @Sampaul29 Sending a DM makes no difference if it’s still broken for us @virginmedia customers a week later!
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leylo
(@theleylands) reported
@O2 why is your signal so poor in most places where other people are? Any city centre or local town centre and I have to rely on being able to get WiFi even when 3/4 bars of 4G. I’ve tried all your suggested fixes. You are even adding 17.3% to my bill for having no signal too!
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Anna witchell
(@anna_witchell) reported
@O2 Hello I need to give my pac code but customer service lines are so busy can I do it through here ?
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James
(@jdmj5563) reported
@O2 your phone signal in Tonbridge is still garbage despite you saying work was taking place to improve it
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Adam Skelhorn
(@EndzeitAdam) reported
@O2 5 months in, only a partial refunded? Not great, also maybe instruct your staff to let the customer speak, rather than cutting them off? Also please let this be the time someone actually calls us back! 🤞 #throneoflies #o2 #o2priority
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Dawgus
(@Dawgus1) reported
@O2 I can't DM you. Twitter wants me to verify my mobile number, which I can't do as I can't receive text messages because I've had no signal for 5 months!
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jacqui Rimington Stoll
(@JacquiStoll) reported
@O2 It’s ok thank you. I finally got a Customer Service Senior Manager involved who arranged a replacement to arrive at 10am albeit I was messed around for 8 days in the meantime.DPD said that it was scanned in and went‘missing’ internally but only admitted this after 5 days of wait.
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Emily Gray
(@goji_berry_) reported
@virginmedia @TheBHF @O2 Thought I was going to have a heart attack from the stress of my last call to your useless customer service team. 45 minutes, they couldn't speak English, they wouldn't put me through to a manager and onver a month after the start of our contract we still have no broadband.
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Old Mattyboi
(@somersetroyal1) reported
@O2 why, WHY, are you so utterly ****?? You've billed me double the amount for March, over £60 when I usually pay around £30 a month, then I go to get into my account and it won't accept my security question answer and has locked me out 👏🏻👏🏻👏🏻👏🏻 ******* garbage
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Adam Skelhorn
(@EndzeitAdam) reported
@O2 why do your telephone advisors speak over your customers, then when the customer employs the same tactic, they call them rude? It’s been 5 months to get a refund, it’s only partial. Will be making me switch, also maybe hire less rude staff? #throneoflies #o2priority #lies