O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 01/17/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • joanna_hart08 Joanna Houghton (@joanna_hart08) reported

    @O2 I can’t make or receive calls at my home address due to a phone mast issue. Are you guys fixing the problem? It’s been over two weeks now

  • fiftey5onthe Fiftey5ontheDash (@fiftey5onthe) reported

    @O2 I am appalled as I have been a a loyal customer for many years so to be told to leave the company over a fault due to the company is very upsetting. I would like to escalate this issue as I am still without a working phone and can only make emergency calls.

  • nicweatherburn Nicola Weatherburn (@nicweatherburn) reported

    @O2 morning, I have been on volt since it started. I transferred 3 accounts to a higher data plan last week - the higher data has been applied but volt has been removed. Could you please help?

  • AJM100000 AJM70 (@AJM100000) reported

    @O2 where is my phone? Supposed to be delivered today. Says on dpd o2 requested it back?! Nice to be contacted! Awful company

  • fiftey5onthe Fiftey5ontheDash (@fiftey5onthe) reported

    @O2 Mohammad Eter is the manager in the Brixton branch and was unhelpful along with the other customer service advisers. One of them told me to leave the company, stressing they will unblock my number so I can use it with another provider.

  • lynnos sofargone (@lynnos) reported

    I guess I’m disappointed because up till May this year I’ve found @EE customer service to be brilliant. Yet @O2 is pricing to offer a much better contract to upgrade.

  • PotterAd Anthony Potter (@PotterAd) reported

    @O2 just changed tariff and told I need to activate my account from the email the 02 adviser sent. I don’t know my password and click forgotten password which sends you a code. On entering the code it states your account is not activated. Help!!

  • OliverBanks Oliver Banks 🇺🇦 (@OliverBanks) reported

    @O2 Still waiting for a reply @O2. Still no service, no PAC, nothing sorted.

  • fossumsthedog Matt Lloyd (@fossumsthedog) reported

    @O2 I should say that O2 have now sorted the issue so we got there eventually. So does make them much better than my telecoms arch-nemesis sky.

  • AndrewjG79 Andrew Gardiner 🇺🇦 (@AndrewjG79) reported

    @EE Come on you can’t even make EE work in Wembley. Shite network that’s why I ditched you for @O2 they are cheaper and better in every way.