O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 03/22/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lynsey_drummond Lynsey Drummond (@lynsey_drummond) reported

    @O2 been a customer of yours for alot of years, have enjoyed the 25% airtime discount for nhs staff. Upgraded my phone to be told that because the first 3 months are free, nhs discount cannot be applied to new contract. Was unaware and very disappointed 😔

  • _DavidCrompton David Crompton (@_DavidCrompton) reported

    @O2 I am officially asking for case management for my issue. Your complaints dept managed to resolve my issue for 3 hours before I stopped receiving SMS from short numbers again. I’m back at square one and this requires case management.

  • Dezza26775104 Dezza (@Dezza26775104) reported

    @O2 hi I am experiencing issues with my O2 rewards. I saved my O2 Neros reward and locked it in earlier in the day but when I tried to redeem it the app showed out if stock! This is quite frustrating as it was already locked in and I don’t see the point of saving the reward.

  • dave2482 Dave (@dave2482) reported

    My iPhone 8 has started to split after 3 years apparently the battery can swell 😮Ordered an iPhone 11 from @O2 an hour ago and just had a message it’s ready to collect on an upgrade, outstanding service! 👏

  • KatePinkSmith Kate Smith (@KatePinkSmith) reported

    @O2 Are you joking me with this reply?! Wow. Read my timeline and DMs. You’ve lost me as customer. Please brief yourselves before reaching out to really frustrated customers.

  • CharlesRoskilly Charles Roskilly (@CharlesRoskilly) reported

    @O2 @emmasanderson87 Hi o2, I'm glad to see you've replied to the tweet @emmasanderson87 sent 59 minutes ago.....just wondering why you haven't replied to my multiple tweets and DM's since 8:30am this morning. Your system of replying seems to be a mess. Second evening with no service for me!

  • KatePinkSmith Kate Smith (@KatePinkSmith) reported

    This just gets worse. They’ve cut my phone off. I can’t make or receive calls. @O2 you are a total disgrace. I can’t even call to resolve. What are you going to do? This is disgusting. 🤬🤬they’ve also sent me a message saying I’ll owe £476. I’m out of contract. Literally WTF!?

  • PinkhazeUnknwn ꧁ ꪊꪀ𝘬ꪀ᭙ꪀ ꧂ (@PinkhazeUnknwn) reported

    @O2 @journeytom As annoying as it is you have all agreed to the terms and conditions haven’t you… so maybe take some ownership here yourselves for not reading. I don’t work for o2 and I’m not a customer but seriously lack of common sense here unless you’ve been completely mis sold

  • Farmeronecow Nick Trask (@Farmeronecow) reported

    @O2 @virginmedia I'm an O2 customer as is my wife and we have the virgin oomph package in our home which is in her name, my question is will i qualify for the exclusive benefits?

  • CharlesRoskilly Charles Roskilly (@CharlesRoskilly) reported

    @O2 @emmasanderson87 Hi o2, I'm glad to see you've replied to the tweet @emmasanderson87 sent 59 minutes ago.....just wondering why you haven't replied to my multiple tweets and DM's since 8:30am this morning. You're system of replying seems to be a mess. Second evening with no service for me!