O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 12/25/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dipz2004 \DL (@dipz2004) reported

    @O2 your ‘manage my o2 wifi account’ link just goes to an error page #help - can’t get wifi on the underground!

  • Lloydo224 Lloyd (@Lloydo224) reported

    @O2 who can I speak to about not receiving any coverage for around a week? Been trying the app for 3 days but can never speak to someone.

  • alex_walland Alex Walland (@alex_walland) reported

    @O2 hey any update on disney codes not working

  • sunshineinwelsh Heulwen (@sunshineinwelsh) reported

    @O2 Let me clarify, the problem is not that the code is accepted but £10 is not being deducted. The system is saying the actual code is wrong and not letting it be submitted. But it was just what pasted in from the o2priority app. There’s no extra spaces or anything.

  • CoastCyclist South Coast Cyclist (@CoastCyclist) reported

    Finally moved my dad off of his bog standard @o2 PAYG SIM and on to a new talkmobile contract. £7.95/month (£3.98 for 3 months) for 20GB data (which he'll never use up) and unlimited calls and texts. Why can't/won't 3, EE, o2, Vodafone offer these deals when third parties can?

  • DomCScott Dominic C-Scott (@DomCScott) reported

    @O2 Hi, trying to redeem a Shop Disney code for £10 and it’s saying not valid. Can you help?

  • Jimbo09001 James (@Jimbo09001) reported

    @O2 Why is the network so rubbish in northwich? 3 bars of 4G and i cant even load google. While my wife’s phone on vodaphone is working perfectly. Ive reset my network settings and reset my phone and yet there is no solution. Will be leaving this network for good when contact is up

  • LostitNft . (@LostitNft) reported

    @cjenscook @O2 Been using them about 5 years now. Never had an issue. I pay £6p/m, unlimited texts, calls & about 2gb data. Accumulated 10gb now which carries over. The big bonus is that each time you pay the monthly, it adds to your credit score! 1 month minimum contract term. Sim only mind.

  • join4te Jay (@join4te) reported

    @O2 Day 27 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • Angelaball1970 Angela ball (@Angelaball1970) reported

    @O2 code not working for Disney store