O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 02/23/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • drjonas28 drjonas28 (@drjonas28) reported

    Surprise surprise @O2 has 1 bar of signal again

  • Stalliou . (@Stalliou) reported

    @O2 is daylight robbery. I pay £60 a month to get no signal 90% of the time.

  • sophiawl7 sophie williams (@sophiawl7) reported

    @O2 When are you going to address my issues - the fraud taking place on my account that you allow and are continuing to allow while charging me even though I have reported this to you since Saturday. So annoyed!!

  • lloydkinsella Lloyd Kinsella (@lloydkinsella) reported

    10/ Cut to few hours later, @O2 still hasn't restored my service. Now, ordinarily this would be inconvenient in the short term but manageable, I've usually access to other numbers et al and what's a few days...

  • sophiawl7 sophie williams (@sophiawl7) reported

    @O2 When are you going to address my issues - the fraud taking place on my account that you allow and are continuing to allow while charging me even though I have reported this to you since Saturday. So annoyed!!

  • Dominic_AJ Dominic Anthony (@Dominic_AJ) reported

    @O2 - Do you have an update on when the masts in London will be up and running properly again? It’s been almost 48 hours with no 4g. Your website acknowledges its down and has been saying the engineers are ‘likely to be on the case’

  • Heathblue_efc Heather Clare (@Heathblue_efc) reported

    @O2 Just phoned that number and I was cut off mid conversation-I give up - dreadful customer service

  • sabziebee Sabina Begum (@sabziebee) reported

    @O2 what's going on with your network??? I pay a lot per month and today no data or phone calls would work. Thought it was my phone but tested on on a spare. Constant issues that doesn't seem to be fixed! What service am I paying for????

  • lloydkinsella Lloyd Kinsella (@lloydkinsella) reported

    13/ Still no service. Rang @O2 and a new girl says theres a block on my phone (orly?) and needs to remove it, which she says she does and to again try turning my phone off and on every few hours until the service restores. So far nothing...

  • lloydkinsella Lloyd Kinsella (@lloydkinsella) reported

    15/ Seems like my service is finally back with @O2! Just gotta sort the tariff/phone fraud now.