O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 03/06/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • shaunsimpson20 shaun simpson (@shaunsimpson20) reported from Kemberton, England

    @O2 DM sent for some help and advice please

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • FayMondo86 Fay Kittle (@FayMondo86) reported

    @O2 absolutely disgusting customer service!!! Customer service adviser on live chat is so patronising. I spoke to a customer service adviser as my son kept going over my useage and added a spending cap.... Now this isnt included!!! Cannot wait for my contract to be over!!

  • RussBlack85 Russ Black (@RussBlack85) reported

    @RevRichardColes @O2 Back in 2003 they charged me twice for a large bill (phoning my now wife, then girlfriend from Tenerife)! I was panicked about my credit score taking a hit so paid it twice and hoped to get my money back. I never did. Almost 20 years on I’m still rather bitter about it.

  • alchetex ALCHETEX (@alchetex) reported

    @O2 I am getting nuisance calls from you overseas sales centre saying that you have given my number to them for promotions? I will be filing a complaint against @O2 to the @ICOnews as this is a breech of the #dataprotection act and a gross violation of #GDPR

  • fabrette66 Denise and Sminkton 🌻🍷🧁🐈🐌🐾💕 (@fabrette66) reported

    @RevRichardColes @O2 Nope. Left O2 about twenty years ago. Never again Richard. Never!! 😱

  • LucyJDrennan Lucy Drennan (@LucyJDrennan) reported

    @O2 I just got hung up on after 53 mins and 3 advisors struggling to help put through my refund... any advice how to get help? Can't log in online..

  • joeylk71 Joanne Gray (@joeylk71) reported

    @RevRichardColes @O2 Use their online chat service on the website - it's the nearest you'll get.

  • oldsherlockgold Oldsherlockgold 💙 (@oldsherlockgold) reported

    @RevRichardColes @O2 Write a ‘Letter’ addressed to the CEO by name which you can find online. Mark it Private and Confidential. Someone from ‘ the CEO’s office’ - just an upgraded complaints team - will call you and actually try to help

  • Steven63Vincent Steven1963Vincent (@Steven63Vincent) reported

    @RevRichardColes @O2 If you cancel the Direct Debit they'll be in touch quicker than a tramp onto a dropped kebab!

  • SeaSpaniel SeaSpaniel (@SeaSpaniel) reported

    @RevRichardColes @O2 Their social media team should be in touch with you who should be able to help.

  • Christi62873836 Christine Williams (@Christi62873836) reported

    @RevRichardColes @O2 Richard they are all as bad. I needed to talk to Virgin and after going through some automated voice messages they decided they couldn't help any more and cut me off. A I? NIL POINT. Oh, wrong show.