O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 12/07/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • missiles22 Tracey (@missiles22) reported

    @O2 Yep, ringing mobiles or landlines gives no problems but trying to ring O2 does. It doesn't even connect; just says 'call ended' after several seconds.

  • Benlavo Ben lavington (@Benlavo) reported

    @O2 Outside these areas I do get signal, but postcode around the CT10 2BF and ct12 5fj

  • andymasheter Andy Masheter (@andymasheter) reported

    @O2 definitely a problem logging into your site atm. Just constantly getting message saying “server not responding”.

  • lisefisher1971 Lise Fisher (@lisefisher1971) reported

    @O2 It was 1.5 hours before as due to utter chaos in airport I was unable to get a service. Travelling with 2 children so any help@much appreciated. I registered via dedicated link.

  • missiles22 Tracey (@missiles22) reported

    @jackandrewx @O2 Same here. I cannot phone out to customer services or my voicemail 🤬

  • tmw1000 Tina Walsh (@tmw1000) reported

    @O2 Can't even call o2 customer services. Again, not the signal, there's a full signal and calls not disconnecting but stopping dead or fading out. ie no use at all! Please advise asap.

  • tmw1000 Tina Walsh (@tmw1000) reported

    @O2 @nuttyslack3 I can't make any calls either, also voice message stopping half way through. Full signal.

  • joanne_l_t Joanne (@joanne_l_t) reported

    @ZeldaHughes @O2 @teatimezes Yeah I can’t get on either…sent me a text to view my bill but it won’t work..also tried just going to the website..it’s as rubbish as their network!

  • oddbinredwoods Robin Edwards (@oddbinredwoods) reported

    @o2 is your website broken? Keeps timing out?

  • GoaterBilly Billy Goater (@GoaterBilly) reported

    @O2 The irony. You contacted me on Tuesday to make a phone appt for 10:00 this morning to discuss the poor survey I submitted on o2's service and you've not bothered to phone!