O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 03/16/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • rubentitr Ruben (@rubentitr) reported

    @O2 Do you know that @o2es unsubscribe my number for the last 25 years under their error and 1 wk later i am still without service. #shitservice BTW no answers to my emails

  • dilligaf666xxx J. (@dilligaf666xxx) reported

    WARNING—DO NOT CONTACT @O2 TODAY THE SERVICE IS AWFUL I’VE BEEN WAITING OVER 2 HOURS IN THE PHONE NOT INCLUDING IN WHATSAPP ALSO WHO DON’T HAVE A CLUE WHAT ANY OF THEM ARE DOING!!!!

  • RussElliott96 Russell Elliott (@RussElliott96) reported

    @O2 hello I got a sim only deal and was told at the beginning if I pay 3 or 6 payments on time I could get a handset with you I’ve paid once already and about to make second payment on 28th if I paid again couple days later another amount will that help me with the 3 payments

  • Claret_Cook Jay Cee (@Claret_Cook) reported

    @O2 My wife gets it! Can I return my iPhone and cancel my 12 year ongoing contract so I can join EE?

  • SR1504 SR (@SR1504) reported

    @O2 Hi there, got a new phone delivered on Saturday but the Galaxy Buds Pro weren't with it, any idea why or can you point me in the direction of someone who can help?

  • xrlvx R (@xrlvx) reported

    Anyone else having issues on @O2??

  • louisenatashaxo l o u i s e 💫 (@louisenatashaxo) reported

    @O2 Hi, a few months ago we got a pay as you go sim for my grandmas phone. We topped it up with £10 at the time but she hasn’t used it until today. She’s looked today and it’s saying there is no balance and when trying to check it says we have no bolt one or a service that doesnt

  • corinabonbina yepthatsme (@corinabonbina) reported

    @O2 Been with 02 for over 20 years the one time you struggle they cut your services .. refuse to help rude ignorant staff #covidgreed #mobilephones

  • dancastree6346 robert smith (@dancastree6346) reported

    @O2 its not working

  • rubentitr Ruben (@rubentitr) reported

    @O2 Do you know that @o2es unsubscribe my number for the last 25 years under their error and 1 wk later i am still without service. #shitservice BTW no answers to my emails