O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 01/28/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Serena_90 Serena Taylor 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Serena_90) reported

    @O2 come on now, this is *************** 🤬 paying for a service that I'm not receiving. Nearly 2 weeks without signal. Can't call or be called. #refundplease

  • luislopez224 Alf (@luislopez224) reported

    What ******** is going on with @O2 ??? I’ve been getting 2 bars of 4G and 3G for the past few months. You’re ****

  • thebooms2k12 booms (@thebooms2k12) reported

    @O2 hello I redeemed a free greggs coffee through your app but all greggs in my area internet is down, is there any chance of resetting my voucher?

  • emgilesx Emma 🦋 (@emgilesx) reported

    @O2 I’m concerned that I have just received 20 texts regarding one time passcodes, this is the second time in a month that someone is trying to be fraudulent with my details. Please can you help?

  • MikeHolness Mike Holness (@MikeHolness) reported

    Great service from @O2 once again. Another seamless upgrade, less than 12hrs between order and delivery, and into 12th year as a customer. Still haven’t won any of those priority prize competitions though 🙃

  • JackoLivesOn sumeet dhul (@JackoLivesOn) reported

    @O2 the Greg’s free drink voucher didn’t work today as their terminals were down but still showed as used, can you credit back?

  • ThreeHoeOne Michael Austin (@ThreeHoeOne) reported

    @O2 You have poor service, I’d pipe down

  • C_F_Norris Chuck Norris (@C_F_Norris) reported

    @O2 hello O2 I have just signed up after not being with you for 12 years. I have an O2 account already, which comes up when I try to register my new number, but when I log in it says my account is not activated. Can you help? It says I only have 7 days to choose reward.

  • AFrancisPhoto Andrew Francis (@AFrancisPhoto) reported

    Yet again @O2 fail to pay my commission payment on time. I am fed up each month chasing this up. It’s late by two weeks.

  • elgobsucram Marcus 🇬🇧✊🏾 (@elgobsucram) reported

    I would like just ONE day where the @O2 network is usable