O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 02/21/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • shaunsimpson20 shaun simpson (@shaunsimpson20) reported from Kemberton, England

    @O2 DM sent for some help and advice please

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _catlow Martyn Catlow (@_catlow) reported

    Hey @o2 @TelefonicaUK how’s it going? It was great for me until a week or so back, home working on stable 3 bar 4g in a rural area. Signal now flops between 1 & 2 bar & 4g/4g+(that’s new). SRN should make things better not worse. Can you fix me please ?

  • julieannestuart Julie (@julieannestuart) reported

    Loyalty doesn't stand for anything anymore. Year after year I have stayed loyal to @O2 even when I could get a better deal elsewhere. Yet still I'm only offered the same deals as a new customer. #disappointed #letdown

  • stephenblevins9 Stephen Blevins (@stephenblevins9) reported

    My household upgraded three @O2 phones/plans this month. Sadly, the process has been diabolical. Five lengthy calls to O2 and two calls into the shop and we still haven’t got what we have paid for. 20 years a customer and I’m seriously considering cancelling the lot.

  • omaariqbal Omaar (@omaariqbal) reported

    @O2 hello, I need to speak to a customer service member on the phone urgently please. I am calling from the UAE and not my O2 number.

  • rayray_darcy Rachel Darcy (@rayray_darcy) reported

    @O2 why am I chatting with other customers whilst in a queue to customer services? Been on hold for 37 mins now..

  • dancastree6346 robert smith (@dancastree6346) reported

    @O2 seen has you clearly don't understand its not working p.s. i mean't yesterday there isn't any point carrying on !

  • Dayofthe_Jackal Day of the Jackal (@Dayofthe_Jackal) reported

    @O2 Oops there’s been a problem. Get £2 off Disney+ every month and stream a whole world of content for only £5.99 a month, usually £7.99 a month. Apparently not, not available on o2 priority app. What’s the deal?

  • ajbling62 andrea wignall (@ajbling62) reported

    @O2 Network is Movistar

  • AlwaysPrincessM AlwaysPrincessM (@AlwaysPrincessM) reported

    @O2 wow your team REALLY don't want customera to leave...been trying to get through to someone to cancel a contract for FIVE hours and now all the lines are closed. Absolutely fuming.

  • Ted_Moura Ted Moura (@Ted_Moura) reported

    @O2 hello, I’m working from home and my broadband stop working. The provider haven’t given any solution yet. I am wondering if I could have unlimited mobile data to use my phone as hotspot