O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 02/07/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Swindon, England

    I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • nadstweeting nads ⁷ (@nadstweeting) reported

    @o2 what is the point in having priority if none of the offers work anymore? all out of stock and never available :(

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported

    @O2 Signal is getting rubbish everyday

  • AlanYoungUK Alan Young (@AlanYoungUK) reported

    I really do give up with @O2 awful coverage around WS14 9 area, who's got the best signal around here? @ThreeUK @EE

  • CraigAlder Craig Alder (@CraigAlder) reported

    @O2 Yes it’s about the same issue. I’d just like to resolve the issue promptly, rather than it being left in a state of unknown, being passed between customer service teams.

  • JonnyGravel jonnytaylor (@JonnyGravel) reported from Rochdale, England

    @O2 really poor customer service today when trying to open a new account #exasperated

  • markmccanney1 ScotsLawyer (@markmccanney1) reported

    @O2 @cmr824 Don’t do it is my advice. I upgraded over a week ago and the order remains “stuck”. Customer service is shocking. No one cares.

  • RyanWoodley RyanWoodley Explorer (@RyanWoodley) reported

    @O2 wow your customer support is so bad. After 5 calls to customer support and agents hanging up because they don’t speak English i want to give up trying to activate this sim 💩

  • AnonymousProfil Anonymous (@AnonymousProfil) reported

    @AlexYoung75 @O2 5 days now for me and the confidence is officially gone from this operation. This is crazy. Completely incompetent as a network

  • moggy_rs Gareth Morris (@moggy_rs) reported

    So @bt_uk can’t fix internet and phone line issues it seems for 48hrs+, but as usual @O2 falls over when more than one person tries to use it in North Wales. Bet there’s no compensation off either as usual!

  • emilyy_nicoleee emily nicole (@emilyy_nicoleee) reported

    @O2 it has indeed, I have tried selecting another network, but it hasn’t helped