O2

O2 Outage Report in Madeley, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Madeley, Telford and Wrekin, England 02/02/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 if a customer does a transfer of ownership with a family member or friend will their friend or family member lose their O2 voicemail messages & voicemail personalize greeting even though they are on the same network?

  • KLD0483 Katie (@KLD0483) reported

    @O2 .. I don’t understand after logging 2 complaints … no one has got back to me !! Not great service , this has been going on far to long ! #shockingservice

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 @O2 it’s the same network. The Transfer of ownership form that your advisors use is an internal transfer. Not an PAC.

  • Linkmarine15 《⬡》 $link ¥ou ₩!n 《⬡》 (@Linkmarine15) reported

    @O2 still unable to provide a reliable service

  • MuppetRider Smackie (@MuppetRider) reported

    @EE Your reception in Scotland has been terrible. Frequently down to 3G or E or no reception. Brother on @O2 has 4G and full service. I’m sorry it’s not good enough, very disappointed 😔

  • andspiller Andrew Spiller (@andspiller) reported

    @O2 Yep. Not much help to be honest

  • disabled_uk UKDisabled (@disabled_uk) reported

    very upset that @O2 could not find a way to help me. I have used them in different forms and accounts for the last 20 years. when I lost my phone, and had wrong insurance they bumped me from team to team end result no resolution!

  • ThomasLedger Thomas Ledger (@ThomasLedger) reported

    @O2 why is it since your merger with Virgin has your service coverage degraded? Before I had flawless 5G coverage which never dropped out, now it is patchy at best? I think I’ll be looking to change providers at the end of my contract. Any recommendations peeps?

  • diamondbertie Christine Ramos Roberts 💙 (@diamondbertie) reported

    @O2 tell me why are you down? How long for

  • PutinsWardog Absolute Mad Lad (@PutinsWardog) reported

    Well thanks @O2 for wasting an hour of my life. Your customer service was rude and I shouldn't of been transferred to them in the first place and I'm then told the insurance department isn't even open today. Even though I'd already been talking to a member before being 1/2