O2 outages and service status in Madeley, England

Problems in the last 24 hours in Madeley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Madeley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

• 
  shaun simpson (@shaunsimpson20) reported 27 seconds ago from Kemberton, England

  @O2 DM sent for some help and advice please

• 
  Rhian Doyle (@rhiandoyle67) reported 5 minutes ago from Oakengates, England

  @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

• 
  Gracie xo (@gracielou_xx) reported 26 minutes ago from Swindon, England

  I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

• 
  Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported 30 minutes ago from Bridgnorth, England

  @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

• 
  Betsy Snow (@longhairdsgtmaj) reported 31 minutes ago from Wombourne, England

  @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

• 
  🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported 37 minutes ago from Perton, England

  @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

• 
  Gracie xo (@gracielou_xx) reported 38 minutes ago from Swindon, England

  I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

• 
  Red_Ex_Lab💙 (@Red_Lab19) reported 50 minutes ago from Wellington, England

  Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

• 
  Andrew (@Bigglesdaf) reported 54 minutes ago from Wombourne, England

  @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

• 
  John Davies (@johndaviesrev63) reported 55 minutes ago from Madeley, England

  Joined @O2 yesterday but trying to get through to customer support today is ****.

• 
  Phullup (@pherlopolus) reported 56 minutes ago from Telford and Wrekin, England

  Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rugbybloke 🇪🇪 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌹 (@DelBoy80s) reported 2 minutes ago

  @RedRosesRugby @O2 How poor was that play, u14s at best.

• 
  AI Park (@AI_Park_GB) reported 3 minutes ago

  @O2 Er… No You’ve totally got this wrong.. it wasn’t me that couldn’t process Upgrade.. It was YOU who couldn’t process it.. I’ve talked to your cust serv team after a week of nothing.. They advised a visit to an O2 store to fix, they also unable to process.. utterly astounding!

• 
  Sharon harrison (@Sharonh10546839) reported 5 minutes ago

  @O2 why is customer service appalling account was cancelled and still getting charged

• 
  Rcmnsotp (@rcmnsotp) reported 6 minutes ago

  @O2 Your 5G does not work around Waverley station EVER, and I know it’s not my phone as everyone I know that’s on your network says the same, it’s like some sort of black hole.

• 
  Gary (@regicfc) reported 10 minutes ago

  2026 and i still have to dial the top up number to top up my phone rather than the @O2 application. Since your merger with virgin the application is actually so poor constant log jn via email it doesnt approve ur verification try again it accept but nothing happens on the app.

• 
  Vikki (@Rocky_Horror17) reported 10 minutes ago

  @O2 Can you tell me how I can speak to customer service based in the UK please

• 
  Laura (@FairyCake1983) reported 13 minutes ago

  @O2 Hi @o2, this issue is still not fixed - can ANYONE resolve this? No responses to DM’s, how else are customers meant to get help?

• 
  Lauren. (@LaurenDenny2) reported 19 minutes ago

  @O2 my phone number was disconnected on Thursday and was reassured numerous times it would be reconnected within 24 hours. 3 days later and it still isn’t reconnected. I’ve been advised to call 202. How when the network is still disconnected?! Very disappointing service!!!

• 
  jess (@pussyisgvd) reported 19 minutes ago

  @O2 It’s been almost 24 hours and this still isn’t resolved. Please fix this before I issue a chargeback with my bank

• 
  Joe Gibbs (@JoeGibbs2) reported 19 minutes ago

  @O2 To many phone calls to an automated switched board to eventually get through to Somone to not have this sorted multiple times is so poor . I’ve been told today it could take up 7 days to which I’ve said if not sorted in next 2 days I’m closing my contract and going back to three