O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 02/03/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • shaunsimpson20 shaun simpson (@shaunsimpson20) reported from Kemberton, England

    @O2 DM sent for some help and advice please

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Feeling_Wonky Lee (@Feeling_Wonky) reported

    @O2 Just wished you didn’t use DPD as the courier, my new iPhone 13 Pro hasn’t been delivered and I won’t have it to video my daughter racing this weekend. Absolutely gutted, how do I cancel the upgrade as I can’t be bothered with it now

  • _krispy_karim_ Krispy Karim - كريسبي كريم (@_krispy_karim_) reported

    @O2 Can you fix the website, it's been a week and it's still faulty (it keeps messing up when I enter my card details)

  • Pixiedustmagic2 Kirsty/Kristy (@Pixiedustmagic2) reported

    @philius_gooders @O2 It seems quite a lot of us are having problems with O2 and their signal! I did thank you,was fab!

  • RetailLowdown Blane (@RetailLowdown) reported from Harrogate, England

    @O2 Your engineers have been promising to fix the problem since 8th May - 145 days ago. This simply isn’t good enough

  • GeoAFC Geo (@GeoAFC) reported

    @O2 I can’t get through to customer service

  • ClareC_ ClareC (@ClareC_) reported

    @MFR_RT28 @O2 I’ve been an @O2 customer since 2004 and have never got one of these! Lucky you!

  • yasminamagdy_ Yasmina (@yasminamagdy_) reported

    Since when did @O2 do Surprise boxes and why as a loyal customer have I not received one yet? #O2Surprise

  • gilljockel Gill Jockel (@gilljockel) reported

    @O2 why can i not get hold of anyone to help me set up my new phone? happy to take my money but it seems to stop there

  • NameOfTheMaster ArtOfTheNerd (Commissions open) (@NameOfTheMaster) reported

    @O2 I ordered a new phone on Saturday. The email I received said it'd be ready for pick up from my local store on Tuesday. I've had no emails or texts about what is happening, and the track orders page just said it's processing. Some help please?

  • chloe_nicole26 Chloe Nicole Heywood 💙 (@chloe_nicole26) reported

    @O2 do you have an email address for customer services? Or can someone help me via dm please?