O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 01/29/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Nik_callaghan Nikki Callaghan (@Nik_callaghan) reported

    @carla_laszlo @O2 Sounds like typical of big business customer service these days

  • YorkibarKid The YorkiBar Kid 🇺🇦 (@YorkibarKid) reported

    Why is @o2 network crap?? In #Guildford town centre and none of us can get on the network??

  • ArsenalOrb TakeHERO (@ArsenalOrb) reported

    @O2 I need help with my account. My DM’s are not going through. Can you please follow me back

  • Nobbie2020 John (@Nobbie2020) reported

    @O2 Instead of messing about with emojis you could be answering calls and dealing with problems still not had an answer reference my issue after I contacted you on here. And then you’ve put your rates up next month.

  • chloe_slipknot Chloe Vincent ☾ (@chloe_slipknot) reported

    @O2 What is going on with the 5G signal lately, I can’t get it hardly anywhere! So many people I’ve spoken to on O2 has been the same. For the first time since being a teenager I’m thinking of leaving you guys. Any news on when it’ll be back up and running? 🥲

  • MikeJ0nes8 Michael Jones (@MikeJ0nes8) reported

    @O2 Appreciate that, however i first messaged Wednesday at 08:33am. 24-48 hours per reply isnt good enough due to the nature of the issue.

  • JulianLittle4Ag Julian Little (@JulianLittle4Ag) reported from Little Dunmow, England

    Apologies to anyone who has tried to call me at the back end of this week. Badly let down by the useless service @O2 who are now saying that it will take ANOTHER 3 working days to move my number 🤬.

  • kjm227 Kjm227 (@kjm227) reported

    @O2 4 days & counting. My number was meant to move over on Wed. Old number and sim have been inactive since Wed & when called I get an O2 voicemail. Just keep being told to wait 24hours. Frustrated beyond! Regretting my decision to come to O2, customer help is shocking!

  • ZMT21967434 ZMT (@ZMT21967434) reported

    @O2 the worst customer service ever. one *. Took out new sim only contract on 4th March. Provided PAC code to keep my number. After 2 days, number not ported in. Tried online chat as well as customer service number. Passed from one team to the next. Stay well clear

  • zam_19949 Sam (@zam_19949) reported

    @O2 Less of this and help more to customers.