O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 12/15/2025 08:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Griffj90 JGriff (@Griffj90) reported

    @O2 have honestly the worst customer service I have ever seen. I have been a customer for eighteen years and have multiple contracts with them. Had nothing but issues with bills & upgrades over the last year. Resolutions Team…don’t even call you back to help!

  • Griffj90 JGriff (@Griffj90) reported

    Would highly recommend a different provider to others. Call Handlers pass you round from pillar to post on 202…It's ironic: if I were a new customer, I have no doubt @O2 would be jumping out of their chair to support! So frustrating…

  • Griffj90 JGriff (@Griffj90) reported

    @O2 have honestly the worst customer service I have ever seen. I have been a customer for eighteen years and have multiple contracts with them. Had nothing but issues with bills & upgrades over the last year. Resolutions Team…don’t even call you back to help!

  • Griffj90 JGriff (@Griffj90) reported

    Would highly recommend a different provider to others. Call Handlers pass you round from pillar to post on 202…It's ironic: if I were a new customer, I have no doubt @O2 would be jumping out of their chair to support! So frustrating…

  • lonewolfie80 afkdvp (@lonewolfie80) reported

    Why is your website so awful? Since its paired with Virgin its a disgrace. I can't even get on the upgradepage to order a new phone @O2

  • lonewolfie80 afkdvp (@lonewolfie80) reported

    Is your website down? Being trying to upgrade since 7pm yesterday with no luck. Online customer service is a 21 MINUTE WAIT @O2

  • lonewolfie80 afkdvp (@lonewolfie80) reported

    Why is your website so awful? Since its paired with Virgin its a disgrace. I can't even get on the upgradepage to order a new phone @O2

  • Griffj90 JGriff (@Griffj90) reported

    @O2 have honestly the worst customer service I have ever seen. I have been a customer for eighteen years and have multiple contracts with them. Had nothing but issues with bills & upgrades over the last year. Resolutions Team…don’t even call you back to help!

  • daniel_scobie Danny 🇬🇧 (@daniel_scobie) reported

    @O2 I have phoned 5 times to get a fraud case resolved. Been hung up on after 40mins wait. Advisers wouldn’t let me speak to a manger. Very poor customer service.

  • lonewolfie80 afkdvp (@lonewolfie80) reported

    Why is your website so awful? Since its paired with Virgin its a disgrace. I can't even get on the upgradepage to order a new phone @O2