O2 outages and service status in Wellington, England

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

• 
  John Davies (@johndaviesrev63) reported 14 minutes ago from Madeley, England

  Joined @O2 yesterday but trying to get through to customer support today is ****.

• 
  Mark T (@Tulstar) reported 16 minutes ago from Church Stretton, England

  @O2 Don’t worry I’ll try to call customer services again.

• 
  Rhian Doyle (@rhiandoyle67) reported 23 minutes ago from Oakengates, England

  @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

• 
  Law4Professionals (@Law4Professions) reported 24 minutes ago from Shrewsbury, England

  @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

• 
  Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported 28 minutes ago from Bridgnorth, England

  @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

• 
  Jen Eastwood (@jefflebum) reported 32 minutes ago from Shrewsbury, England

  @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

• 
  shaun simpson (@shaunsimpson20) reported 43 minutes ago from Kemberton, England

  @O2 DM sent for some help and advice please

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 45 minutes ago from Shrewsbury, England

  @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

• 
  Sam Price (@pricesamuel56) reported 46 minutes ago from Shrewsbury, England

  @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

• 
  Red_Ex_Lab💙 (@Red_Lab19) reported 50 minutes ago from Wellington, England

  Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

• 
  Phullup (@pherlopolus) reported 54 minutes ago from Telford and Wrekin, England

  Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

• 
  Mark T (@Tulstar) reported 56 minutes ago from Church Stretton, England

  @o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Devlin (@sar0dev) reported 6 minutes ago

  @LouiseM30692137 @O2 Same in Dunfermline, Fife. Flipping awful signal.

• 
  Ian freeman (@FreemanIan) reported 12 minutes ago

  @O2 I left O2 mid January having paid £61 in December, phone calls after phone calls and each time I was told a manager would call, never did, in the end I was going to go to the regulator.

• 
  Richard (@InfernalBore) reported 15 minutes ago

  @O2 @Uptowndiscos Why are you directing people to a page that is no long monitored/active? How do we contact o2 Business customer support in the UK? Why is the o2 Business online portal not working? Customer service levels have been bad for a ages, but now they're bordering on non-existent.

• 
  Adam 'Toast' Taylor (@burnt__toast_) reported 15 minutes ago

  @O2 my contract was changed last week to sim only as I don’t want an upgrade yet, but since then I’ve had limited signal for calls and no 4G/5G! I need this sorted asap! I can’t log to the app because it says I’ve been locked out and can’t always receive calls.

• 
  Eevee (@Eeevee12345) reported 17 minutes ago

  @O2 Hi, it looks like you guys recently cut off my spare SIM/phone number with no warning due to the 3G switch-off. I really need this number back as it’s linked to many personal accounts so I need it for authentication purposes, hasn’t been reassigned yet, can you please help?

• 
  Cal (@Calh48) reported 19 minutes ago

  @Lorna__xx @O2 Honest to goodness they are shocking. I was out today and my phone said I had two 5G bars. Couldn’t send a WhatsApp, search the internet, make a call or seem a Snapchat. Alls they say is service is fine. Dreadful if I’m home without WiFi I can’t do anything!

• 
  Squall Loire (@squall_loire) reported 20 minutes ago

  @O2 The complaint wasn't really related to my account, it was related to the behaviour of your agent in your chat service, which was predatory and full of lies. The entire transcript accompanied the complaint, and was sent from the email attached to my account.

• 
  lea.i.am🏳️‍🌈👬♥️ (@Liammanning2u) reported 21 minutes ago

  @O2 could you please help me regarding a bill your customer service on 202 are not really understanding

• 
  Scott Saunders (@s7saunders) reported 23 minutes ago

  @O2 hey lovely people , are there anyways go get out of my contact due to signal ? It’s truly terrible in most places right now however my work& the journey between is unusable . Transmitter now working still and it’s been 4 months now

• 
  Keighley West (@KeighleyWest) reported 25 minutes ago

  @O2 why is the #applepay option not working for me to pay my bill!!