O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 02/10/2026 06:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AshHussain_UK Ash Hussain (@AshHussain_UK) reported

    @O2 your Esims and customer service are awful! 1 whole week and 2 family members without any service whatsoever. Went to the O2 head office in Slough to get it resolved and they couldn’t fix and didn’t know what the issue was. Wow. Moved to @VodafoneUK today.

  • Auzzie25 Austin (@Auzzie25) reported

    @JadeChanel94 @MATTHEWDREUITT @O2 Seems like there is quite a few of us in the same position. Let down by o2 and not a chance of a proper answer instead of vague "check your email" messages

  • JMarshallT J M Taylor, esq. (@JMarshallT) reported

    @Timw1983Wright @EnglandRugby @O2 This is Eddie Jones we’re talking about. I had to sit down for half an hour when Randall was announced

  • FailedYentl Tanya not Tarnya ㋛ (@FailedYentl) reported

    Hey @O2 you’ve been overcharging me for over a year and someone was supposed to be calling me at 1pm today with a resolution, but this hasn’t happened. I’ve been disconnected 4 times trying to call you today. Please advise.

  • AgmnoKJ98 Kaine Jackson (@AgmnoKJ98) reported

    @O2 it’s been a few hours, but I still haven’t had my data bundle activated. Can you help?

  • Sanyou64 DottyScotty (@Sanyou64) reported

    Word of warning to anyone upgrading with @O2 double check it is an upgrade and not a new contract. I did what I believed was an upgrade - they made it a new contract. #Frustrating #Unhelpful Now expected to pay for 2 contracts 🤬🤬 Over 10 years with them. Never again 😡

  • _HopeFitzgerald Hope Fitzgerald (@_HopeFitzgerald) reported

    @O2 hi, need to cancel an account. Your phone service is shocking. Help

  • crammybear Adam Burbridge #FBPE (@crammybear) reported

    @EnglandRugby @O2 For **** sake why daly? And ewers too?

  • BarbaraJMar BarbaraM (@BarbaraJMar) reported

    @o2 worse service ever. Unable to make and receive phone calls from/to own house without breaking up. Allegedly there is a problem with a mast they're working on. 2 months paying for crap service.

  • beckyboris Becky 🕸⭐ (@beckyboris) reported

    @O2 and @SkyHelpTeam both absolutely garbage again today 🙄 #justsaying