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O2

O2 Outage Report in Wellington, Telford and Wrekin, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at O2

O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • Law4Professions
    Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • johndaviesrev63
    John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • jefflebum
    Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • Shaunjenks
    Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • rhiandoyle67
    Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • pricesamuel56
    Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • Red_Lab19
    Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • pherlopolus
    Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LexiPotato104
    LexiPotato (@LexiPotato104) reported

    @O2 I'm having some issues with 4G :c

  • HaroonC7
    Haroon Chaudhry (@HaroonC7) reported

    @virginmedia Mark from Glasgow, Barry from Glasgow and Aliyah from god knows where have all not bothered to return any calls. I am honestly t has ashamed by the service that has been provided by @virginmedia and @O2 having allowed this mid-selling to happen. They lure you in with promises.

  • Degsy_Wainy
    Derek Wainwright (@Degsy_Wainy) reported

    @O2 no signal in Garswood WN4 AGAIN. Mast down, update expected Friday. Come on o2 get a grip

  • ScionHikastle
    Scion Hikastle (@ScionHikastle) reported

    @O2 still no service signal you guys are having a laugh now it’s been 3 weeks ?????

  • Treehk2
    Treehk (@Treehk2) reported

    @Smeags842 @O2 Agree! Know this story and experienced it myself. Such terrible service. Log your report with Ombudsman.

  • mark1em
    Mark Middleton (@mark1em) reported

    @O2 can you please give me the contact details for your complaints department? As your customer services have just advised me that you don’t have one, and is unable to understand the simplest of requests

  • Gherkins79
    Mr McGoo (@Gherkins79) reported

    @O2 past two days there have been regular connectivity issues during the day in and around Bolton, has there been an outage as it’s getting annoying now with nothing working unless on WiFi ?

  • MrsH4175
    ❤️RW❤️ (@MrsH4175) reported

    @O2 Trying to buy ‘Wicked’ tickets through the app, but I’m not receiving a code. Please can you help?

  • dresdeb
    Beccy Dresden (@dresdeb) reported

    Mobile reception has always been terrible at my house - pretty patchy all over MK - though @O2 keep insisting there's no issue. Currently I can't seem to received SMS (texts), which is a big problem for any service using that for authentication 😳 Anyone else experiencing this?

  • sterigby7
    ste rigby (@sterigby7) reported

    @O2 another day moaning about signal. Absolutely shambolic