O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 03/05/2026 04:05

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkChaloner6 Reincarnation of Mark Chaloner (@MarkChaloner6) reported

    @emilyhewertson @Liv__Es I have unlimited with @O2 you’d be surprised how cheap it has become and no need to worry about the crap WiFi ever again.

  • Braised_Breef Michelle De-Pass🏳️‍🌈 (@Braised_Breef) reported

    Been with @O2 since 2003, never had any issues with them. During the past year, mum's phone has been a lifeline, being stuck at home, shielding, she has been able to still talk to friends. But I've given up tying to get an #O2Surprise from them. #O2

  • ChrisBattle666 Chris Battle (@ChrisBattle666) reported

    @O2 please explain to me why i can get a better, cheaper deal being a new customer than i get for being loyal for 18+ years??

  • PeterCookUK Peter Cook (@PeterCookUK) reported

    @O2 I'm really struggling to work here in Burgess Hill RH15 8RE. I cannot find anything wrong except data speeds for internet are sooo, sooo slow ping around 1300ms Downloads 1-3 Mbps and uploads similar. Yesterday as well. I have restarted my phone numerous times too. Any ideas?

  • siannnyyy26 Donaldson (@siannnyyy26) reported

    Ridiculous @O2 service has been shockin lately constantly having no service due to work on a mass. Then a month later 2 days now no service as same mass is broken. R they gonna refund us on our contracts of course not. Expect us to pay for nothing

  • siannnyyy26 Donaldson (@siannnyyy26) reported

    @O2 am not getting service why

  • dennicavincentx nica (@dennicavincentx) reported

    @O2 so are there issues with signal because I am having major loss of signal?

  • charliefrake Charles Frake (@charliefrake) reported

    Hi @O2, getting random calls from numbers that are the same as mine barring the last 3 digits... If I call them back the number is immediately disconnected and not recognised... Anything you can do to help/prevent/explain this? Thanks

  • DavidIwantschak David Iwantschak (@DavidIwantschak) reported

    @Louise243 @O2 I totally agree with you Louise, and why did they send the alert out twice, one at 7:45am and the other at 8am (heard some ppl got it 3 times ) Luckily I was awake and having my breakfast but it's such a bad time to do it.

  • btc2212 $btc (@btc2212) reported

    @O2 Hi, I would like to pay off the rest of my contract - I know the amount that is owed by texting 'INFO' to 202, but I would like to know how to pay this amount. Would you be able to help?