O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 03/23/2026 06:55

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TimSEaston Tim Easton (@TimSEaston) reported

    @O2 @DisneyPlusUK Never mind that is the O2 network down in Birmingham?

  • 1991Muir Ian Muir (@1991Muir) reported

    @O2 I’ve already tried turning my phone off I checked my postcode and it said there was an issue

  • ok83179106 ok (@ok83179106) reported

    @O2 I am a new customer - well i'm trying to be - who has ordered a sim and it never arrived. There is literally no way to contact you that I can find out. What should I do? I'm being charged for a service I don't have.

  • louiseeraines LOUISE (@louiseeraines) reported

    @O2. They just read from a script. I’ve been told to say this and then I put the phone down and It all goes away. They should be absolutely ashamed of their service.

  • lokouk Loko (@lokouk) reported

    @O2's website is honestly the worst thing. So apparently to cancel my contract, I have to do this... Tweet you. That's bonkers. 😱

  • craigberrido Craig Berrido (@craigberrido) reported

    @O2 terrible customer service, been trying to talk to someone for an hour regarding a complaint and been hung up on 4 times now!

  • LucioGalbiati Lucio Galbiati (@LucioGalbiati) reported

    @O2 can someone help me? I’m in Italy with “no service”. Webchat not available all day… all agents are unavailable…

  • smallprintsfoto Donna Gray (@smallprintsfoto) reported

    @O2 What contingency plans do you have to maintain signal in parts of rural @Aberdeenshire such as AB54 & AB36? whole area out of signal in both storms so far. Completely unreliable. Other networks can maintain service. But not o2? No power=no signal? No comms in emergencies?!

  • hoopy91 Steven Gibson (@hoopy91) reported

    @O2 I've paid a bill on 4th February and My02 app still not allowing access. I keep getting texts telling me in running out of days pick an extra benefit with a link to the app which then doesn't let me log in. Tries reinstalling as well and doesn't work.

  • Ossyref Paul Bell (@Ossyref) reported

    @O2 good morning. I was expecting a delivery yesterday but DPD still show as it’s on the way to their depot (as it has been since Sunday). Their customer service is poor. Can you do anything at your end?