O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 02/17/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • larissaharring Larissa (@larissaharring) reported

    @O2 I’ve been with you for well over 10 years too, but I’m starting to think if I should go to another provider as the service has been so poor.

  • tendstonothing Steph R (@tendstonothing) reported

    @O2 Why do I have no service? This has been going on for the past few days - no service in Bristol or Bath.

  • TheBeesleyBuzz TheBeesleyBuzz (@TheBeesleyBuzz) reported

    @O2 My new phone keeps "crashing" / appears pixelated at times and stops working. Am getting nowhere with virtual assistant on O2 website and no-one available on live chat - please help!

  • larissaharring Larissa (@larissaharring) reported

    @O2 Hi there, it was a student discount that was supposed to last my 36 month contract. I’ve been looking into upgrading but the offers I find on your store are never in my myo2 to be able to go through with the purchase. I’m going into my local o2 shop this weekend to hopefully

  • TexasBliffEm Matthew (@TexasBliffEm) reported

    @O2 I want to cancel my contract. Can someone contact me about it?

  • eastmandoo AE (@eastmandoo) reported

    @O2 after a 80 minute call over 3 weeks ago to customer services ( told me matter was resolved) to another call today to be sent to store for store to contact customer services for me to be told they can't do anything . Worst company in the world @O2 sucks . Disgraceful

  • fish1k Dan Fish is on Mastodon @Fish1k@mastodon.social (@fish1k) reported

    @O2 the o2 priority app won't let me sign in with my Virgin id. Help?

  • PaulaLo98751241 Paula Lowe (@PaulaLo98751241) reported

    @O2 No reply o2 and no port of number today. Apparantly its been delayed. Would anyone care to advise if its likely to happen tomorrow and what the issue actually is?

  • OpinionsHumble Humble-Opinions (@OpinionsHumble) reported

    @O2 It's not a one off, it's constantly poor. My connection at home is good but in town it's shocking.

  • smuk1 Mark B (@smuk1) reported

    Never ever move your mobile service to @O2 because it won't work. Cut off day 2, promises broken. 3 days trying to port a number and still no success. Still trying but no access to bank authentication or HMRC login texts.