O2

O2 Outage Report in Wellington, Telford and Wrekin, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 07/01/2025 07:15

July 01: Problems at O2

O2 is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wellington, Telford and Wrekin, England

The most recent O2 outage reports came from the following cities: Telford and Shrewsbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford Phone
United KingdomShrewsbury Phone
United KingdomShrewsbury Phone
United KingdomTelford Phone
United KingdomTelford Internet
United KingdomTelford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • elviobr89 Elvio Bettencourt Rodrigues (@elviobr89) reported

    @O2 Maybe it’s about time that you improve your phone signal in the UK! It’s pretty bad!

  • SA14KEN CunningGeorge (@SA14KEN) reported

    @O2 @rw_83 Having same issues - major outage. No signal available from newcastle to Peterborough

  • Pauljonesbeer Paul Jones (@Pauljonesbeer) reported

    @O2 You would be quick enough to act if I didn’t pay the bill though. There was nothing on your website or on here about the issues why hid it and waste peoples time

  • 1stDefenceLeeds 1stDefenceLeeds (@1stDefenceLeeds) reported

    @O2 @crazy_nicnac Same issue

  • Pauljonesbeer Paul Jones (@Pauljonesbeer) reported

    @O2 When will it be fixed will you refunding us for the the lack of service.

  • LittleMissBake LittleMissBakes (@LittleMissBake) reported

    @O2 goodness me, I know the drill of switching my phone off and on and network reset, why ask me to do these things when I know like many others on here that you’re having issues. Just admit it and fix it please. #o2down

  • vaib83 Vaibhav Shintre (@vaib83) reported

    @O2 there seems to be issue with 5g network in HP109UP. No signals.. can you please investigate? Thnx

  • DaveGauld David Gauld (@DaveGauld) reported

    @O2 one of my contract devices won't call out and when I call it, it says this number has not been recognised... All bills have been paid. Why has it been cut off? If your network doesn't improve soon, we will be looking elsewhere.

  • ros_watts Wattsy (@ros_watts) reported

    @K_a__T__i__E__ @O2 Yeah I’m having same problem!!!

  • jag5t4r ***** (@jag5t4r) reported

    @O2 pls help, I have no network since this morning