O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 12/04/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • shaunsimpson20 shaun simpson (@shaunsimpson20) reported from Kemberton, England

    @O2 DM sent for some help and advice please

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • rusheurope #DaddyPirate (@rusheurope) reported

    @EE Your network is literally the worst ****** network I have ever used. My phone NEVER ****** works and if it occasionally says 5G it’s so ****** slow Fred ****** Flintstone could have communicated quicker! #Woeful #**** #5G wish I’d stayed with @O2

  • YSIV115 Sinatra (@YSIV115) reported

    @O2 there’s bad service in my area again if you guys could look into it for me and a few others

  • BexJ30 Becky Jones (@BexJ30) reported

    Jeez @O2 @virginmedia I’m just trying to pay a bill. Stupid new sign in system asks for a passcode then doesn’t give me an option to enter it. On hold for 20 mins if I call. I just want to pay a bill! Arrgghh

  • _Conor_CL Conor (@_Conor_CL) reported

    @O2 Can you actually help me out with changing my number rather than me having to ring up every single time and dealing with staff that dont have a clue what is going on

  • Taylod61 ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported

    The absolutely useless @O2 network went down at about 9.30 am today and has only returned spasmodically. How a network can be off then on and a minute later be off again is beyond me. This has been its capability all day. My advice never ever sign up to O2 for your phone network.

  • ScottParkes16 Scott Parkes (@ScottParkes16) reported

    @O2 I need some help. I am in Corfu but on the coast across from Albania. It’s picked me up on Albania and charged me £7! How do I stop this

  • fatblokejimbo James Murton (@fatblokejimbo) reported

    Why is the @O2 signal in Blackpool ( specifically FY1 ) so rubbish ?!?! Hardly ever get more than 1 or 2 bars on 4G which also constantly drops out. Anything I can do to increase the coverage at my end ? Any help would be appreciated as it is driving me insane.

  • JpFewster The Fat Bald Sausage ⚫️🟠 (@JpFewster) reported

    Well after a week were my phone decided to pack up. @O2 decided to absolutely screw me with the most disgustingly shocking customer service, I’m now back with @ThreeUK who brilliantly got me back up and running. Still can’t get back into my iTunes though!

  • Data_Laz Laz (@Data_Laz) reported

    @O2 I have logged a complaint and have no one help me: - Number: C-3107256997 O2 has offered a disgusting service so far, I need immediate support. I am out the country, with no ability to make or take calls/texts. I have no uk phone you can call me on.

  • Helenacrue HelenaCrue (@Helenacrue) reported

    @O2 How do I make a formal complaint? I have been trying to get my Priority access sorted after being a customer for nearly 4 years. Endless call centre staff telling me I’ll have an email sorting it out in days - and nothing!