O2

O2 Outage Report in Wellington, Telford and Wrekin, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 12/06/2025 05:40

December 06: Problems at O2

O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • steve66stevie66 Steve Devlin (@steve66stevie66) reported

    @O2 Thanks for limiting me to 3G in Tenerife, 3G has zero speed. Even Tesco users can get 4G! £40 p/month for the same crap service in the UK and in your ‘roaming’ destinations. Complete CON.

  • RampziieTweets Dad (@RampziieTweets) reported

    @O2 hi DM’d you my issue

  • des_ward Des Thomas (@des_ward) reported

    Hi @O2 I’m having issues with linking to #Volt because the forenames used for my VM and o2 accounts are different (one is the shortened form and the other the longer, formal format). I’ve been told that you can help in the background - is that true?

  • Elainemumof3 Elaine WILSON (@Elainemumof3) reported

    @O2 still no resolution with this as NO ONE answers the phone

  • SharonEL1104 Sharon Lawrence (@SharonEL1104) reported

    @virginmedia @O2 more to screw up? can't get your emails right, slow system cr@p service

  • AvfcFan123 AVFCFan123 (@AvfcFan123) reported

    @O2 my 4g signal is really poor today, usually fine, any issues?

  • livprestonn liv preston (@livprestonn) reported

    @O2 hi, why is my mobile data and signal not working? Calls are saying they can’t be connected then hanging up and I can’t access any internet without being connected to wifi?

  • ablowtothehead Lester Mackenzie (@ablowtothehead) reported

    @O2 I live in S8 0GP postcode of Sheffield and have had no network connection for 3 days. What's going on? Can someone update me please?

  • sarah_robbo Sarah Robertson (@sarah_robbo) reported

    @O2 I am trying to get help with giving you my PAC code to switch my numbers over!

  • MDayasenaLowe Melanie DayasenaLowe (@MDayasenaLowe) reported

    @O2 I can't view my Odeon code. It just says this voucher has been used but I didn't note down the code