O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 12/13/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kai69876306 kai (@kai69876306) reported

    @O2 been trying to upgrade my phone for the last month been told they can see my account but I’m not an O2 customer then I call back get told it’s been resolved then 30 seconds later it’s not what a joke

  • AzminaAzzy AzminaK (@AzminaAzzy) reported

    @O2 Hi I’m trying to book a film on my O2 priority app and it never gave the option to email the QR code. The code has been used and is no longer valid but I need the email ticket to use it. Any other way I can access it?

  • adamsam88708284 adamsamson (@adamsam88708284) reported

    @O2 I’m locked out of my email account and can’t reset my password :( can I get some help?

  • daviddunninguk DavidDunninguk (@daviddunninguk) reported

    Hi @O2 I can’t make calls in YO24 is this an issue with your broken mast again.

  • teebluebird Tee (@teebluebird) reported

    @O2 my odeon code is not working…..I’m trying to book for Monday

  • JoannaCooke1 Joanna Cooke (@JoannaCooke1) reported

    Hi @O2 i have sent a DM, please could someone help with a question I have about a mysterious direct debit

  • Johnroy1984 Johnroy (@Johnroy1984) reported

    @O2 Yeah, but it’s £3 to add on rather than the £1 offered on the call. He will have to call back when he has time, as I don’t have another hour to waste sorting it out. You sent a confirmation email with absolutely no way of sorting any issue.

  • pad117 Paul Doyle (@pad117) reported

    @O2 is Volt available in Cardiff yet? I'm an O2 and Virgin media customer

  • Treehk2 Treehk (@Treehk2) reported

    @cass_lyons @O2 Wonderful to hear there is someone helpful in this company. They need to hire more Tony’s to improve their dire service.

  • maria_JLS x Maria x (@maria_JLS) reported

    @O2 Hi yes I’ve selected Monday 7th and a standard screening and seat but it just doesn’t want to accept the code I’ve not had problems before when I’ve done it in the past just this time :(