O2 Outage Report in Wellington, Telford and Wrekin, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wellington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at O2
O2 is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Wellington, Telford and Wrekin, England
The most recent O2 outage reports came from the following cities: Kemberton.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Phone | |
| Telford |
Phone | |
| Telford |
Phone | |
| Telford |
Phone | |
| Telford |
Phone | |
| Shrewsbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wellington, England
Latest outage, problems and issue reports in Wellington and nearby locations:
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Jen Eastwood
(@jefflebum) reported
from
Shrewsbury, England
@O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.
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Sam Price
(@pricesamuel56) reported
from
Shrewsbury, England
@O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.
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Mark T
(@Tulstar) reported
from
Church Stretton, England
@o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?
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John Davies
(@johndaviesrev63) reported
from
Madeley, England
Joined @O2 yesterday but trying to get through to customer support today is ****.
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds
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Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????
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Law4Professionals
(@Law4Professions) reported
from
Shrewsbury, England
@law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...
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Red_Ex_Lab💙
(@Red_Lab19) reported
from
Wellington, England
Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews
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Phullup
(@pherlopolus) reported
from
Telford and Wrekin, England
Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!
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Mark T
(@Tulstar) reported
from
Church Stretton, England
@O2 Don’t worry I’ll try to call customer services again.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dale Watts
(@Extinguisherman) reported
@jessklingelfuss @ThreeUKSupport @O2 It’s awful all over the place, in my opinion network is congested, too many phone companies with too many devices on a substandard network. If your not happy maybe retweet complaint using BBCWatchdog, WhichUk and ofcom tags. Im on a mission go get them to fix it or own up!
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James Bunting
(@jamesbunt92) reported
@c_cooper88 @O2 It’s so bad isn’t it. I’ve always got this problem in Bath, it’s just overpopulated and can’t handle the traffic. I’ve been with friends in bath on EE getting 300mbps on 5G. Hopefully o2 won’t be far behind rolling this out!
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Caitlin
(@caitlinxallen) reported
@O2 Being told you cant arrange a phone call when ive had one before! I will be leaving when the contract is up, no help at all, even the text number given didnt work
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NE1
(@NO128839973) reported
@O2 hello. New customer. Porting old number fails with “something went wrong”. Not a good start.
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Craig Brothwood
(@1975craigb) reported
Else to be honest, even consider smoke signals or carrier pigeons!! I've spent more hours in store than i have in work recently. They store made a mistake, and admitted that (I like honesty) but the process to cancel a contract that @o2 made a mistake on is ridiculous.
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Craig Brothwood
(@1975craigb) reported
Just under 2 hours in store now @o2 Store manager can't fix the issue, regional manager can't fix the issue.....online support being slightly obstructive we think (but the instire team are still being very nice!)
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Dale Watts
(@Extinguisherman) reported
@karenwisdom @O2 @MartinSLewis Retweet adding BBCWatchdog, WhichUk and ofcom tags. I’m really cheesed of with o2. Total rubbish network and horrendous customer service
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CW
(@chrissyyyyw) reported
@O2 I need your help, my mobile port seems to have failed. My temporary number works but the number I want to keep is dead. Please help
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Jason Smith
(@jasonsmith119) reported
@virginmedia @O2 Hi my dad has just taken out a new Virgin broadband contract with O2 SIM. The change over to the O2 SIM has been horrendous with appalling customer service from both companies. His Virgin phone number hasn't ported over correctly to O2 and he can't get any help.
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Sean Conway
(@seanconway1) reported
@O2 I'm trying to contact o2 to cancel and stop my contract. I've no phone signal. How do I do it.