O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 12/16/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kwfoster72 Kerry Foster (@kwfoster72) reported

    @O2 hi my odeon cinema code isn’t working can you help?

  • Mf51645648 Bald73 (@Mf51645648) reported

    @O2 @TheO2 @peterkay_co_uk App not working

  • SeanRJordan Sean R. Jordan (@SeanRJordan) reported

    Don’t think I can recommend @O2 to anybody. Customer service has been shocking. I’m currently waiting on them calling me back with an update but haven’t got much hope.

  • mademetoxic Nicole! 2.0 (@mademetoxic) reported

    @O2 Is it better if I call customer support?

  • MarieMcglinchey Marie💙 (@MarieMcglinchey) reported

    @zam4i @O2 @nottinghamarena No problem, good luck

  • FrankieOliver Frankie Oliver (@FrankieOliver) reported

    @O2 My replacement phone has been delivered by DPD to the wrong address and i can't call customer services because i don't have a phone! Can you help?

  • digitalsloths Nathan | Sales & Marketing (@digitalsloths) reported

    @O2 @TheO2 @peterkay_co_uk How about you stop with rubbish like this and improve your customer service!

  • LauraMDietz Laura Dietz (@LauraMDietz) reported

    @O2 what on earth is going on with your Priority App and ‘free’ cinema tickets? Every week it’s a cluster and I never get any 😡

  • Wehavetogobkjak Wehavetogobackjack (@Wehavetogobkjak) reported

    @O2 hello, I believe I am out of contract with you. You give me next to no signal in/near my home. Please can you make me a new and better offer or obviously I will leave

  • jcassidy2 James Cassidy (@jcassidy2) reported

    @O2 the priority app was working fine all week after last Wednesdays incident…until today when just before the odeon tickets are “released” on hen it wouldn’t log me in, then once I got logged in at 14:01…it said out of stock…how many tickets were available? Fake offer! Lies