O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 12/29/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Patrick_SmithUK Patrick Smith (@Patrick_SmithUK) reported

    Hi I am a PAYG customer was just wondering am i able to change my number without changing my sim or price plan, currently on the o2 classic which i like, am on the TPS service and getting nuisance calls from someone i know any advice or help? @O2

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @O2 Hi, I am going around in circles on your website trying to return a faulty phone and ordering an alternative #help #support #livechatcrap

  • ChrisRose1980 Chris Rose (@ChrisRose1980) reported

    @O2 Hi I'm trying to top up a new PAYG sim and the top up payment keeps failing. Also tried setting up auto top up but after confirmation of this with my banking your website keeps failing to process the payment. Are there issues with your system at the moment. Cheers Chris

  • johnsmi57200935 john smith (@johnsmi57200935) reported

    @O2 I have been trying to get a PAC Code for a week now, I have been put through to three different people tonight, my phone is disabled, I can’t ring, text or go into my O2, the Customer Service has been awful since day one, which is why I’m leaving , what else do I have to do

  • kiddthirteen Dan isn’t real (@kiddthirteen) reported

    @O2 is there currently an issue with mobile data? I have no access to any on my phone even though it’s turned on?

  • LeeNewton4 Lee (@LeeNewton4) reported

    @djt81 @O2 I’ve have exactly the same problem.. originally told an antenna was down but that was apparently fixed.. now I have nothing but problems!

  • DiLussoMenswear dilussoclothinguk (@DiLussoMenswear) reported

    @O2 It doesn't take 2months to fix a mask you obviously no that in my area your reception is terrible or non existent yet on your network checker it say excellent Sorry for tying me in to a fraudulent contract for 2 years want 50 a month for something that doesn't work that a con

  • DiLussoMenswear dilussoclothinguk (@DiLussoMenswear) reported

    @IamRyanHudson @KerryLeese @O2 The network is terrible

  • DiLussoMenswear dilussoclothinguk (@DiLussoMenswear) reported

    @BBCWatchdog please look at @o2 terrible nextwork non existence 5g or 4g or 3g not receiving what I'm paying for unable to cancel with out fee

  • jennyanne1973 Jenny Anne (@jennyanne1973) reported

    @O2 your customer service line is shocking. Been trying for the last half an hour to get through and keep getting cut off. Stores not answering phone even though they’re open until 9pm. Poor