O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 04/01/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Liz27563309 Liz (@Liz27563309) reported

    @O2 Hi o2, have been waiting on a callback from yourselves from over a week ago regarding registration of my account. Still haven't heard anything back after all this time and getting quite frustrated, please help me resolve this problem!

  • thegaryturrell Gary Turrell (@thegaryturrell) reported

    @O2 I am getting increasingly frustrated that I’m still unable to activate the cellular feature on my Apple Watch. It keeps saying error 110. The o2 store has also been onto o2 and I was promised it’ll be active in 24hrs. 72hrs later and still not working

  • jpathariya Jitendra Pathariya🇮🇳🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jpathariya) reported from Glasgow, Scotland

    Hello @O2 I lost my network after porting my old number to O2, my old school m not working, O2 sum (also eSim) not working. Can you please urgently help?

  • AlisinoAuthor Alison Altvandfik (@AlisinoAuthor) reported

    @O2 I need help deactivating an old number but haven't had a reply to DM yet. Who should I speak to?

  • laughwithkat Kathryn Spittle (@laughwithkat) reported

    @virginmedia @thismorning @O2 Don’t get conned by this both myself and my parents swapped to 360 volt and have had nothing but trouble 1 with a billing issue and one no tv for over a week #wearenottheonlyones #nocustomerservice #noonecares

  • BeckyLawrence Becky Lawrence (@BeckyLawrence) reported

    @O2 @o2sbe your O2 priority system tonight is absolutely shocking. We were denied entry into the queue even though we had O2 priority and are now at the back. The security for the event were extremely rude too.

  • Aleeeeeeece Alice (@Aleeeeeeece) reported

    @O2 got a second sim on my account and applied for the multisave discount. Said it would appear in my account within 24 hours , 2 weeks later it still isn’t there! Please can you help

  • Mr_Abam_ Soala (@Mr_Abam_) reported

    @O2 I’ve had absolutely no service all day and I’m unable to call your offices because of this. Yes I have done all the restarting and resetting with no luck

  • __mcdlove my spider-man ♡ (@__mcdlove) reported

    @O2 hello, I need help. I just bought A o2 free contract sim, I topped up my sim and a big bundle got activated, what should i do? can i disattivate the bundle? Thank u

  • MWancock Mark Chopper Reid 🇷🇺👌 🇺🇦🚫 ☠️to NWO (@MWancock) reported

    @O2 I have been locked out of my O2 acct (forgotten security answer) and the last 4 digits of acct are not recognized. I also have been completely cut off from calling customer services. So HOW do you suggest we deal with this? I'm 🤏 far from just getting PAYG now