O2 Outage Report in Wellington, Telford and Wrekin, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wellington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Wellington, England
Latest outage, problems and issue reports in Wellington and nearby locations:
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Red_Ex_Lab💙
(@Red_Lab19) reported
from
Wellington, England
Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews
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Phullup
(@pherlopolus) reported
from
Telford and Wrekin, England
Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!
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Jen Eastwood
(@jefflebum) reported
from
Shrewsbury, England
@O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds
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Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????
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John Davies
(@johndaviesrev63) reported
from
Madeley, England
Joined @O2 yesterday but trying to get through to customer support today is ****.
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Mark T
(@Tulstar) reported
from
Church Stretton, England
@o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?
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Sam Price
(@pricesamuel56) reported
from
Shrewsbury, England
@O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.
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Mark T
(@Tulstar) reported
from
Church Stretton, England
@O2 Don’t worry I’ll try to call customer services again.
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shaun simpson
(@shaunsimpson20) reported
from
Kemberton, England
@O2 DM sent for some help and advice please
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Law4Professionals
(@Law4Professions) reported
from
Shrewsbury, England
@law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...
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Richard Anderson 💙🇺🇦
(@MrRichAnderson) reported
from
Bridgnorth, England
@O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Richard
(@Richardisbanned) reported
@o2 why is your signal like I’m in the fuhrer bunker #noteven3g
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Brian Duarte
(@Duartez91) reported
@O2 I’m in Portugal since yesterday anda although I enabled my Roaming on my phone I don’t have connection. I can see the 3G logo but can’t go online. Read online that could be something on my account and you need to change it. Can you help?
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Daniel Couser
(@couser85) reported
from
Bury, England
@O2 why is the my o2 not working. Haven’t been able to use it for over a week!
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onlycans
(@The__Biscuit) reported
@O2 hi, i bought an item from your online store, i cancelled the order in a physical store but haven't received a refund. your customer services either say the order doesn't exist or cut me off. can you help resolve this please.
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Jenny Jackson
(@JennyAJack) reported
@andreac01 @O2 I am having the same problem... the robot you can "chat" to on the website is useless. I gave up
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James T
(@TealeJ_) reported
@O2 Why is the Customer Support line just dropping the call? Been trying to provide a PAC code for days, but because you're busy, the call keeps dropping and the Live Chat system says you're too busy to answer. I just want my Number.
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𝚈𝚞𝚜𝚞𝚏 𝙿𝚘𝚗𝚍𝚎𝚛𝚜
(@YusufPonders) reported
Honestly, why is it a consistent theme that customer service rarely gives good service. @O2 & @virginmedia whenever I have to contact you a 2 min job becomes an all day thing, people hang up on me, make me wait unreasonable amounts of time & talk to me like crap. I hate it.
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Jenny Jackson
(@JennyAJack) reported
Nothing quite as stressful is trying to get someone from @O2 to help!!! Website and online chat are useless 🙈
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Cas
(@casfreuk) reported
@O2 i am currently in France and I need to know how much data I have used so far .. but the app doesn’t seem to update. Can u help ??
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Roop999
(@goodcoatsthese) reported
@O2 Why is upgrading online such a gamble? Why do your people on the phone advise against it. Why is it so complicated to amend an order? Why do customer services say they'll call me back when they have no intention of calling me back?