O2

O2 Outage Report in Wellington, Telford and Wrekin, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 03/31/2026 14:10

March 31: Problems at O2

O2 is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TheInvi72870162 The Invisible Man (@TheInvi72870162) reported

    @O2 network in Wythenshawe has been garbage for days now🙃

  • Ste_Price Steven Price (@Ste_Price) reported

    @amandamorris86 @O2 Hi Amanda, have they resolved your issue with being locked out of your account? Only asking as I’ve been locked out for 2 weeks now and have done the same as you with numerous calls to them and got no call backs or emails as they promised.

  • KTDuk K (@KTDuk) reported

    @O2 Unless you can get me the now sold-out Muse tickets that I missed out on because your app told me I would be sent a code and I received nothing, your help is pointless.

  • SELOYH Selin (@SELOYH) reported

    @O2 I can’t log into my account from the app … can you please help !! Also there is a problem with my 2 account number as they don’t work ..

  • EdionweGideon1 ITZ DON GIDEON 🇳🇬🇩🇪 (@EdionweGideon1) reported

    @ChuksEricE I use @O2 unlimited plans since 2020. I can share to as many people as I want so cheap and so good till tomorrow my data never get any issue. Nigeria is like hell fire to us abroad

  • vix_the_star Vikki (she/they)👩🏻‍🦼🏳️‍🌈🧚🏻‍♀️🧜🏻‍♀️🐲🦄 ♿️ (@vix_the_star) reported

    Hi @O2 why is the priority link for Muse not working??

  • LorisUnited LorisUnited (@LorisUnited) reported

    @bling_pot @O2 Not working here too

  • DeborahBlythe Janis (@DeborahBlythe) reported

    @O2 Not massively. I just wanted to pay off the sum of £18 something you asked for in a letter of March 16th but paying with the help of your advisers ( two of them) has resulted in the line going dead at the critical points. Please don’t ask me to ring again. It’s torture!

  • ZainAdeola Adeola Zain (@ZainAdeola) reported from Wealdstone, England

    @O2 I'm traumatized and if there is a zero star rating I will gladly give it to 02. My phone was misplaced by the repair company. I have been chasing to get my phone back from 02 since 2024. All the customer service agents don't know what they are doing. Im reporting to the press

  • has_ahm40128 Has Ahm (@has_ahm40128) reported

    @O2 hi please help with my concern. Is there a number I can call that doesn’t require a verification code I can’t get through to customer service without one.