O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 12/23/2025 13:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @BBCWatchdog @O2 I can see so many issues with this network and customer service, o2 is just awful. They don’t address the issues or do as they promise, such as return calls! 4 in ten days promised.

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @Ofcom @O2 I can see so many issues with network issues, o2 is just awful They don’t address the issues or do as they promise, such as return calls! Maybe the regulator should look and maybe look into the issues posted. Bad network and being ignored.

  • mhiggins1980 michelle Higgins (@mhiggins1980) reported

    Wtf @o2 I might as well be on Mars not Swansea. Barely a signal for weeks. Can't wait to get out of this contract 😤

  • P_Syers Philip (@P_Syers) reported

    @O2 must be the most useless phone company going. Wasted trip into the shop this afternoon and call this evening where I've just been put on hold only for them to hang up 🤷

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @WhichUK @o2 maybe worth looking at the home page of o2. I am not alone with network issues and when you try to complain just ignored/ lied to. Customer service is horrendous.

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @pkrpmusic @O2 Retweet your complaint adding BBCWatchdog, let’s get someone big involved with o2. I fed up with being ignored

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @O2 everyone having issues with the o2 network or o3 customer service then put @BBCWatchdog in your tweet. Let’s get o2 some exposure. I know watchdog requires a certain level of complaints before investigating.we are paying good money for this terrible service.

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @PoetessJess @EE @O2 I can not tell you how bad that idea is! Look at the people moaning about network issues

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @MartinSLewis @o2 Hi Martin might wanna look at the o2 page and see the amount of issues with o2 network and the absolutely dreadful customer service. 4 call backs promised, none appeared.

  • adriftkth_ (@adriftkth_) reported

    @o2 fix up and answer the ******* phone. stupid bastards