O2

O2 Outage Report in Wellington, Telford and Wrekin, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 11/17/2025 07:05

November 17: Problems at O2

O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wellington, Telford and Wrekin, England

The most recent O2 outage reports came from the following cities: Kemberton.

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City Problem Type Report Time
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomShrewsbury Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sabatil25 Lee Sabatina (@sabatil25) reported

    @O2 Just like to say a big thank you to a member of your staff at your Widnes store. Went in today because of a problem with my SIM card. Checked and replaced within minutes. No fuss, just good customer service. Didn't get the lads name unfortunately, but he was brilliant.

  • buxxbambi YT: baloves28 (@buxxbambi) reported

    @O2 I want to cancel my accessory order but can’t log in (says I don’t have an account) and I’m being asked for a security answer on the phone for a security question that the automated assistant hasn’t told me

  • normanlawson73 norman lawson (@normanlawson73) reported

    Hi @O2 any idea why I can't get a signal in the Birkenhead area please x

  • CLC__x ChappersQPRFC (@CLC__x) reported

    @O2 They wouldn’t accept anything else. They had to cancel and redo my upgrade in store which I thought was ridiculous. I could have answered my security questions to them. They were very rude.

  • garden_chamber Fair 🏳️‍🌈 (@garden_chamber) reported

    @o2 have shocking customer service. "We will reply to you in 10 mins" isn't actually a real thing. The worst

  • mattdenchfield Matt Denchfield (@mattdenchfield) reported

    @O2 Hi, I’ve had a reply to one of my questions…is anyone able to help me with my tarrif options as well, please?

  • green123481 Davo (@green123481) reported

    @O2 do I need to call customer services to activate Wi-Fi calling? I’ve followed the advice and it’s not showing me an option, it’s sending me round in circles to the YouTube video

  • LiamWilliams19 Liam Williams (@LiamWilliams19) reported

    @O2 how many people can 1 O2 customer fast track at the O2 arena for a concert?

  • JamesGa49728675 James Gardner (@JamesGa49728675) reported

    @O2 what is happening with your mast in central london? I have had no signal in N1 or WC2R all day?

  • B85Sue SB (@B85Sue) reported

    @O2 Hi, can’t believe you’d rather loose a long standing customer than offer a better discount. Loyalty means nothing 😳