O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 03/26/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SnicketyL Snickety Lemon (@SnicketyL) reported

    @O2 Over the course of 4 days?I’ve been in three different counties so I would like to think so. Although the area I moved to last year has had little to zero network coverage from O2 for over 11 years, according to the neighbours. And O2 have done absolutely nothing about that.

  • jensealey Jen Sealey (@jensealey) reported from Cheltenham, England

    Hello @O2 I am getting seriously sick of constant calls from you! I keep asking to be taken off whatever list they’re calling but it doesn’t seem to work! Help me out as I am getting really frustrated and being quite rude to people because it is so annoying! 😡

  • GMU12PHY Gray (@GMU12PHY) reported

    @O2 why can't you speak to a human on your customer service line??? The IVR just keeps spitting me back out (unless I ask to leave!) Currently in a queue for retention just for them to put me in the Customer Service queue - sort it out!

  • SimShergz Simran (@SimShergz) reported

    @RaheemJammz @O2 Proper cus virgin is down in my area too

  • petebrooke1969 Pete Brooke (@petebrooke1969) reported

    @O2 Oh great a network thats struggles with 4g and a cable company that has the worst service ever

  • chrisnvix Born and made in Ull (@chrisnvix) reported

    @O2 Sort out your customer service before you do **** like this

  • lllaurenxox 🌙 lauren. (@lllaurenxox) reported

    Never usually have a bad word to say about @O2 but they just let me go through checkout for an iPhone 13 to then email me an hour later to say they have no stock at all?! If you have no stock, say that at the beginning!

  • LeonFlatman Leon_⚒️ (@LeonFlatman) reported

    @O2 sending me the wrong phone 3 times in a row is the nail in the coffin alongside the shocking signal time to move over to EE

  • LaurenceHopkins Lawrence Hopkins (@LaurenceHopkins) reported

    @O2 Could not answer before now as it just didn’t come through it made things like getting the health pass up slow and frustrating.

  • Mark29071823 Mark (@Mark29071823) reported

    @O2 @EnglandRugby @wallabies Just sort your network signal and stop it with tickets people buy a phone contract for phone signal spend more time sorting your crappy signal and less time in the silly crap