O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 03/13/2026 12:25

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jaanemin (@jaanemin) reported

    fix ur o2 prio app @O2 😡😡😡

  • stonbank NFFC (@stonbank) reported

    5 days into a new @O2 phone account after spending 8 years with @ThreeUK and I can’t believe how poor their customer service is. No live chat. No phone number where they allow you to wait. Crap. Will be taking out the 14 day cancellation out tomorrow

  • ryanwilburn1 ryan wilburn (@ryanwilburn1) reported

    @O2 I’ve made a complaint over an issue that o2 have caused and now you’re threatening to cut my device off. This complaint needs sorting before i pay anything else to you. Please sort it!!

  • ryanstanley22 Ryan Anderson (@ryanstanley22) reported

    @O2 why have I got no service whatsoever?

  • ProgrammesForSa Football Programmes for sale (@ProgrammesForSa) reported

    Has anyone else had problems getting a response from @O2 on twitter? I am still waiting for @O2 to reply to my DM from last week

  • jolaurenx JO ♡ (@jolaurenx) reported

    @o2 you need do better with your priority!! People not even an o2 customer getting them in the presale!! Sort it out!! Disgraceful

  • JerusalemSpurs J Spurs (@JerusalemSpurs) reported

    @O2 are you experiencing network problems I have 0 signal

  • Roya_Khatiblou Roya Khatiblou (@Roya_Khatiblou) reported

    @O2 Hi, I'm trying to switch back to you but cannot access my account or figure out how to switch my service back. There is no way to contact you for help on the website

  • alexgdowding Alex Dowding (he/him) (@alexgdowding) reported

    Ordered a black Friday sim only deal from @O2 and I've had zero contact from them since. Said it'd be 1-3 business days to arrive and it's now been almost two weeks. Live chat always busy, phoneline is no help, email has no response. Awful start to a contract

  • natalie_wakelin Natalie Wakelin (@natalie_wakelin) reported

    @Queenofthe80s Got vip tickets for both nights. But my cough is so awful + loud that I will drown Steve + band out. Got Westlife @O2 tonight with 2 friends so don't want to let them down as tickets are on my account. I think sadly I will probably cancel the Steve gigs.