O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 03/11/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • john_mcquaide john mcquaide (@john_mcquaide) reported

    Is it ok for o2 to effectively can cancel a contract without reason, permission, authorisation, discussion or agreement and leave a long term loyal customer will no phone access hindering my ability to do my work and not do anything to resolve the issue?? @MarkEvansO2 @O2

  • paulapants89 Paula 🦋🦋🦋🦋 (@paulapants89) reported

    @O2 Yeah my app won’t help I payed money off my phone bill Friday but it’s not showing

  • ro_dders Rob (@ro_dders) reported

    @O2 Ok well now you have a reported issue! My device shows full signal & 3G/4G but there is often no service unless forced onto a different generation. Same with my wife's. This is not new - as I said it was the same years ago when I worked there (and I've upgraded my handset since)

  • alsheard Al Carson-Sheard 💙 (@alsheard) reported

    Is there a problem with your Live Chat option, @O2 ? I connected to an operator, sent them several messages and got no response. Have tried to start another Live Chat and keep getting the “we’re busy right now” message - been waiting to connect for over 20 minutes now!

  • Pennie_J_H TuppenceHapenny 💙 (@Pennie_J_H) reported

    @O2 maybe if I say I’m thinking of taking up the 14 day cooling off period and moving to @tescomobile you’ll answer the question as to why I have no service? Why would I keep a contract that from day 2 hasn’t worked?

  • justin_arnold Justin Arnold (@justin_arnold) reported

    @O2 I have DM you and provided the information requested, I have been sat here for over an hour awaiting your response to a conversation? Is this O2 idea of customer service??? #poorcustomerservice

  • NeilDelahay Neil Delahay (@NeilDelahay) reported

    @O2 Hey thanks. Shows full signal for my post code. We have 5 o2 devices in the house and all have same signal strength indoor and out. Dropped calls lack of data speed?

  • Eg_a_Sinclair Egerton Sinclair (@Eg_a_Sinclair) reported

    @O2 Hello, everything was still enabled. Seems issue is happening wherever I go.

  • Ram08671320 Ram (@Ram08671320) reported

    @O2 No, it had picked up the local network called “Movistar” but no data available for 3G/4G. Is there a setting that needs to be change for the data? #O2

  • ecgdave Dave Johnson (@ecgdave) reported from Edenfield, England

    @O2 hello upgraded my phone last week and submitted a sim swap request that's still not been actioned in over 24hrs is there an issue?