O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 01/20/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Samalaar Sammy (@Samalaar) reported

    @nofuse1971 @O2 Having exactly the same issue @nofuse1971 It’s extremely frustrating and annoying and the customer service is not very helpful or so it seems

  • artisticnods Roro (@artisticnods) reported

    @O2 worst company going

  • suehill77 Sue Hill (@suehill77) reported from Leeds, England

    @O2 hey I have Disney + linked to my O2 account minimum term ends on 30 June, do I have to give notice to cancel or can I just cancel on the 30 June?

  • BajiNahid Baji Nahid (@BajiNahid) reported

    @O2 Hey we are not able to avail the inclusive travel zone in New Zealand for some reason, it keeps saying we have no internet but yet the 4G sign is showing. We can call and text but cant use the data. Would appreciate any help.

  • goblinshagger Pheel-it Steak (@goblinshagger) reported

    So @O2 didn’t deliver my phone despite me paying for next day delivery, said phone wont be here tomorrow either or monday. Takes 2 days to do a credit check for a customer of 14 years apparently but 14 days to refund me my money too. Absolute joke of a company

  • dilz2018 Delwar Hussain (@dilz2018) reported

    Hello @O2 Account no. 1044244169 Why has your colleague locked my android phone from using o2 sim that I've been using all along???? I done a sim swap in store today, still doesn't work on my phone, but other sim works. My mobile always been unlocked to all network.

  • clairegreen112 Claire Green (@clairegreen112) reported

    @O2 we have been phoning you almost on a daily basis to try to sort out our 4 phone contracts. Each time we are told we will get a call back. This never happens. Truly the worst customer service we have encountered.

  • petpet_78 Mircea Ionescu (@petpet_78) reported

    @O2 I had the same issue outside the city centre but I blamed it on the fact that I came from the rural areas where I haven’t seen that issue as much since I started testing. I have tried all those and another device yet same. I expected to get better service in a big city centre

  • botragyilaszlo Botrágyi László (@botragyilaszlo) reported

    @K69Dj @O2 I've a similar story from yesterday with bots. Helped my collegue and friend to purchase football match tickets online. Everything wents fine until payment with debit card. Asked the bot on the site, what's the problem - there was silence for nearly 3 hours.

  • emtaywrites Emma 📚💕 (@emtaywrites) reported

    @O2 Hi. I have an iPhone XR on O2. Lately my internet will not work at all unless connected to wifi, despite the fact I have 60gb of data. I’ve checked that mobile data is switched on, and toggled it off and on again to refresh it, but no joy. Can you provide any help?