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O2 outages and service status in Wellington, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Wellington, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 9: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • Tulstar
    Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

  • Shaunjenks
    Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • pherlopolus
    Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • rhiandoyle67
    Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • MrRichAnderson
    Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • Red_Lab19
    Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Law4Professions
    Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • jefflebum
    Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • shaunsimpson20
    shaun simpson (@shaunsimpson20) reported from Kemberton, England

    @O2 DM sent for some help and advice please

  • johndaviesrev63
    John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • pricesamuel56
    Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • Tulstar
    Mark T (@Tulstar) reported from Church Stretton, England

    @o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • hugill_jamie
    Jamie Hugill (@hugill_jamie) reported

    @EdScottLondon @DanyeWest82 @O2 I also left for Lebara. Way cheaper, way nicer app, way nicer customer service but unfortunately no 5G coverage in my area.

  • andrewaac99
    Andrewaac (@andrewaac99) reported

    @O2 hey how do I turn off my zone 3 travel bolt on? There is no option In my o2 and the txt and email confirming the setting have no link to cancel!

  • Deftone1980
    deftone (@Deftone1980) reported

    29 days ago (13 Jan) I paid @O2 for an iPhone. Delivery cancelled due to “suspected fraud” — but my number was already ported. Today (11 Feb): still no refund and no number restored. I need urgent resolution. Case still open

  • anthaigh
    Ant Haigh (Safe in Our World Ambassador) (@anthaigh) reported

    Well hello @O2 I just want to say what absolutely terrible customer service you have! We have sent our phone in for repair nearly a month ago! It has taken 5 hours of calls to get a phone sent back to us only to receive one that is locked to a private company and can’t be used!

  • Razmatazz95
    Raz (@Razmatazz95) reported

    @O2 No pending updates , crashes on both network types, tried clearing cache, checking permissions and deleting and reinstalling multiple times but nothing works just lets me login then before it does anything crashes

  • stevepluta
    Steve Pluta (@stevepluta) reported

    @O2 Hi there. When are you going to fix the issue using the priority Greggs reward at their franchise stores? Your t’s&c’s on the app only mention moto stores won’t accept.

  • roaringjester
    Mary Mary 🇪🇺 🌹 💙🇵🇸 🇺🇦 (@roaringjester) reported

    @O2 is O2 currently down in the UK?

  • SukpalJohal
    Sukpal Johal (@SukpalJohal) reported

    @O2 its been several months since I have upgraded via switch up. Firstly the rejected phone was approved as you made a mistake and I am still waiting on the returns package to send the old one back but keep getting charged! Sort this out or I will cancel my direct debit.

  • muttley911
    D P (@muttley911) reported

    @EnglandRugby @O2 WHY do they insist on putting the numbers in such a stupid order?

  • benosborn17
    Ben Osborn (@benosborn17) reported

    @CliveinEngland @O2 They’re the worst, was automatically signed up to an O2 sim with my Virgin Media contract without realizing. The sim was never used or even looked at so no idea what the number was so didn’t get anywhere talking to them until I cancelled payment directly with the bank