O2 Outage Report in Wellington, Telford and Wrekin, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wellington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wellington, England
Latest outage, problems and issue reports in Wellington and nearby locations:
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shaun simpson
(@shaunsimpson20) reported
from
Kemberton, England
@O2 DM sent for some help and advice please
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds
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Richard Anderson 💙🇺🇦
(@MrRichAnderson) reported
from
Bridgnorth, England
@O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?
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Law4Professionals
(@Law4Professions) reported
from
Shrewsbury, England
@law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...
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Mark T
(@Tulstar) reported
from
Church Stretton, England
@o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?
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Sam Price
(@pricesamuel56) reported
from
Shrewsbury, England
@O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.
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Mark T
(@Tulstar) reported
from
Church Stretton, England
@O2 Don’t worry I’ll try to call customer services again.
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Red_Ex_Lab💙
(@Red_Lab19) reported
from
Wellington, England
Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews
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Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????
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Phullup
(@pherlopolus) reported
from
Telford and Wrekin, England
Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!
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Jen Eastwood
(@jefflebum) reported
from
Shrewsbury, England
@O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.
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John Davies
(@johndaviesrev63) reported
from
Madeley, England
Joined @O2 yesterday but trying to get through to customer support today is ****.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Silvermango88
(@Silvermango881) reported
Would love for @O2 payment team to get trained on empathy. When I missed a payment cause of COVID and reduced pay they talk down to me, like I'm an scrounger. Sorry I'm a care assistant and we don't get paid much as it is.
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Lauren
(@Lauren84299770) reported
@O2 customer service is appalling!! Where are all your telephone staff!? Now 5 hours on the phone!!! #o2 #O2Priority #o2customerservice
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chris fear
(@bluegaschris) reported
@N1nj4L1nk @O2 Exactly cheek calling there paying customers trolls!! When the clown outfit won’t sort out any issues
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CAM △
(@camangusmurray) reported
@O2 It’s an issue the chat can’t help with. It’s told me to ring up. Do you know how long this will take?
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L Gill
(@LGill40037379) reported
@O2 definitely no regrets becoming a new customer with @O2 (you correctly detected the sarcasm) customer service is non existent. Being stuck in an endless loop & not being able to speak to anyone because they are 'too busy'. Gonna be exercising my right to cancel within 14 days
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Flemo
(@Flemo1983) reported
@O2 @O2PriorityUK what is the O2 Priority Service charge when you guy gig tickets using #O2Priority as an #O2 member?
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Sam
(@_swx95) reported
@O2 someone needs to help me immediately please because if I find myself charged for anything when I’ve been trying to contact you for three days I’m going to be fuming. Why does your customer service line keep going silent and ending the call on me?!
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Daniel Millett
(@Danjmillz93) reported
@O2 Chat doesn't work either. No, over a week is rediculous, a technical fault is a load of rubbish . No other company has this issue like this.
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KING SANDMAN
(@KINGSANDMAN4) reported
@O2 is o2 priority app broken for virgin customers? Getting "we're having trouble logging you" error. My virgin account works fine
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Michelle De-Pass🏳️🌈
(@michelle1884x) reported
from
Southend-on-Sea, England
@O2 I need help. At 2pm today i went in to the priority app and saved an odeon ticket. It's now saying out of stock but it saved earlier and I haven't used it