O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 11/20/2025 07:50

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wellington, Telford and Wrekin, England

The most recent O2 outage reports came from the following cities: Kemberton.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomShrewsbury Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • poshsimon Poshsimon (@poshsimon) reported

    @O2 Went into 02 store in Festival Place, Basingstoke. The assistant could not be bothered to put his own phone down. He pointed to the Samsung phones and that was it. I walked out. #fail #CustomerService

  • CynthiaLudmilla Cindey 🇳🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇭🇷 (@CynthiaLudmilla) reported

    Day 2 of calling @O2 customer service and no answer just “your call is in a que...” 15mins, 30mins, 1hour 👀

  • tobyparkins Toby Parkins (@tobyparkins) reported

    @O2 But I'm now told that I'm not allowed to use the phone for texts and calls, until the tariff has changed. And we haven't even managed to solve the watch issue, yet....

  • aaronlake629 Aaron Lake (@aaronlake629) reported

    @O2 hi guys wonder if you can help I upgraded my phone yesterday, tried to add my o2 open discount using my NHS email which was all verified but won’t allow me to complete the last step as its taking into account my old contract not the new one so saying it’s over 28 days

  • davegilsenan Dave Gilsenan (@davegilsenan) reported

    @O2 I got a new phone and O2 account a few weeks ago but there is zero signal at my house. Although WiFi calls works in the house, texts doesn't. For so many things now you need a text msg to log in....banking, Amazon, NHS. The O2 service is useless for me. How do I cancel?

  • Blueleafygreen LoonAttic 💙#NHS #FBPE #ProEu #3.5 🇪🇺 (@Blueleafygreen) reported

    @O2 Wondering if I can get an answer on this thread as your online and app have people going round in circles! Having placed an order earlier today, I have decided to cancel. I am chasing my tail trying to find out how to do this before the 14 days are up!

  • william0ray W i l l (@william0ray) reported

    @tescomobile Hi, I live in HP16 and the mobile signal was supposed to be fixed, but it is still bad. I would like @O2 to do more and better to fix the signal please!

  • imran82 Mohammed Imran (@imran82) reported

    @O2 I am trying to increase my spend cap but not getting through your customer service number. Why does it get disconnected after choosing all the right options? Also tried your customer support via o2 app but no response yet. Can you help?

  • TPTime_ JonesyJones (@TPTime_) reported

    @O2 is your online support working in the app. It is permanently saying ‘no agents available’. Been trying for 3 days solid. Very poor support

  • PatricksonLaura Laura Patrickson (@PatricksonLaura) reported from Sheffield, England

    @O2 phones been switched off but I’ve paid my bill wondering if you could help please