O2

O2 Outage Report in Wellington, Telford and Wrekin, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 10/08/2025 07:25

October 08: Problems at O2

O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wellington, Telford and Wrekin, England

The most recent O2 outage reports came from the following cities: Kemberton and Telford.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomShrewsbury Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • richardDmorgan Richard Morgan (@richardDmorgan) reported

    Hello @O2. Do you have a problem today? Unable to access bills online or via App. Thanks.

  • MoannyMani ManiSandhu.NFT (@MoannyMani) reported

    @O2 just switched to you guys for an old lady that got scammed by a phone company and made her switch over. Having a nightmare keeping her old number and getting hold of the company. Been in your branch and no help, was on hold only to be hung up on. #CustomerService #helpless

  • RF34303722 RF (@RF34303722) reported

    @virginmedia @TheBHF @O2 How about helping "our communities" by providing a working broadband service? This is the third day my street's Virgin broadband is down - after a supposed "network upgrade" from Virgin. Meanwhile Virgin loves putting up prices well ahead of inflation!

  • BPimleyLFC Jurgen Pimley (@BPimleyLFC) reported

    @hiblade @dopey000 @O2 Does that help ??

  • hovemonkey NukaUK (@hovemonkey) reported

    Its wonderful that you pay extra with @O2 to have your phone delivered by 1030 and to not have that slot honoured. Then to call @DPDgroup_news and be told that they are not going to do anything except be very unhelpful then hang up on me.

  • drlajama89 Lor (@drlajama89) reported

    @O2 I’d download stuff if I had signal …..

  • JenOtterBickerd Professor Jennifer Otter Bickerdike (@JenOtterBickerd) reported

    I had the WORST customer experience in recent memory with @O2 - it took literally 3 hrs for them to upgrade me and they were unable to recycle my phone. I have an account in perfect standing & pristine phone. A day I will never get back. I will change ASAP! RUN FROM THEM!

  • Laidbyloud Leah Loud (@Laidbyloud) reported

    @O2 I recycled my mobile in store 2 weeks ago and i still haven’t received payment please can someone help, seems like it may have been stolen

  • kattyfox Kat Fox (@kattyfox) reported

    @Jason__Watkins @DaisyDo13132689 @O2 Jason don't feel bad - I too only complain to companies on SM as I know I might get a reply - and it warns others about poor service at the same time its not all selfish. I truly hope you get sorted soon.

  • BPimleyLFC Jurgen Pimley (@BPimleyLFC) reported

    @dopey000 @O2 Same here - it’s terrible