O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 03/18/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • aleccare Alec Care (@aleccare) reported

    @O2 I have spent over 90 minutes across 3 calls talking to 5 different people and still can't get my account activated. (the last person just hung up) what can I do to get this sorted if your phone lines can't help me?

  • andy_8784 andrew 🍿 (@andy_8784) reported

    When your @O2 @GreggsOfficial won’t work instore terrible

  • spasypaddy Daniel (@spasypaddy) reported

    I want to cancel my @O2 contract. They have lied to me repeatedly during the sign up process.

  • danru5s Wes Austin (@danru5s) reported

    @Solitary_Raven @O2 So sad🥲,I got help from *musterhack* on instagram,he can help you get back a refund or lost coins show him some proof.

  • SD22491019 Steven Devine (@SD22491019) reported

    Why is it so hard to get help from O2 these days? @o2 ://community.o2.co.uk/t5/Pay-Monthly/Why-is-it-so-hard-to-get-help-from-O2-these-days/td-p/1534843#.YiMM_gdhvnA.twitter

  • EmilyDaly11 Emily Daly (@EmilyDaly11) reported

    @O2 what a rubbish company you are!! Why should I carry my airtime plan on when my new house doesn’t get signal !!! It’s a joke ! Customer service online is shocking , kept getting cut off or out through to different people after being on hold several times ! Your a sham

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 I’m still waiting for a call back from an advisor in the Retentions department and the advisor still haven’t called me back I have sent multiple emails. Can you please help me? It’s urgent.

  • jpph10 John PP Hunt (@jpph10) reported

    @Dragonfly293 @Flapper_Kirby @O2 If there is no relable reception surely they are in breach of contract and you can terminate early without penalty?

  • BillyGarratt2 Billy Garratt (@BillyGarratt2) reported

    @O2 has to be the WORST phone signal provider 🙄 I’ll Definitely be switching to @EE as soon as I get the chance.

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 @O2 to cancel my contract with a 30 days notice