O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 01/28/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • zam_19949 Sam (@zam_19949) reported

    @SticksAndBr1cks @O2 Yes they are. I am having the same issue - can’t use my data in my area for a month cos they are fixing the network for my “upgrade” lol.

  • Ennelle E****E (@Ennelle) reported

    @O2 Thanks I tried that but it’s not working for me. I get to the part where it says View bill. I click on the blue ‘view bill’ and it sends me back to the log in. I log in then it says ‘oops there is a problem…’ or words to that effect. Can my bill not be emailed to me? Thx

  • YorkibarKid The YorkiBar Kid 🇺🇦 (@YorkibarKid) reported

    Why is @o2 network crap?? In #Guildford town centre and none of us can get on the network??

  • ArsenalOrb TakeHERO (@ArsenalOrb) reported

    @O2 I need help with my account. My DM’s are not going through. Can you please follow me back

  • LloydChrxs Chris (@LloydChrxs) reported

    .@O2 I’ve noticed my network connection (5G) has significantly dropped, ever since switching to sim-only from contract. Why is this? I’m still paying for a service here.

  • Nik_callaghan Nikki Callaghan (@Nik_callaghan) reported

    @carla_laszlo @O2 Sounds like typical of big business customer service these days

  • laviniamaud Carole Humphrey (@laviniamaud) reported

    @O2 Obviously I have done all of that and wifi in not helping with calls. Whena re you going to fix this? It has been put for over 24hrs. What are you SLAs?

  • alecmphoto Alec Murrell (@alecmphoto) reported

    @O2 - coverage checker claims we have good signal but all 3 of us in the house have nothing on our phones at all. This is the second day like this. Help please.

  • joycey505 Rob (@joycey505) reported

    @RuckedOver @EnglandRugby @O2 Yeah it’s awful but he’s hardly bossing it is he. Standing there flapping his arms a lot but no control at all.

  • Charld05 Charl Dalloway (@Charld05) reported

    New phone day, impressed with the store service as usual but also the deal 👍🏼👏🏻 @O2 #CostOfLiving #iPhone14 #apple