O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 03/07/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Leicestershire, England

    @O2 trying to set up the app keeps saying password not working then the resets not working , cust svcs saying I need to wait until July for my first bill in meantime I’m losing my weekly benefits

  • MiNombreAqui katerina (@MiNombreAqui) reported

    @O2 Hey, I'd like to change my direct debit date so that my phone bill is paid on the first of each month, not in the middle. Please can you help with that? Thanks!

  • matttheflamingo the friendly flamingo (@matttheflamingo) reported

    Hi @O2. One of your salespeople convinced me to change my contract the other day. Since then my voicemail has stopped working and I’ve been getting alerts constantly through the day. Please can you fix it?

  • SimonTCAP Simon T (@SimonTCAP) reported

    @O2 Why do your agents hang up on customers when they are trying to pay a bill treating them with complete disrespect and ensuring their life is made as difficult as possible?

  • Melissaminogue4 melissa young (@Melissaminogue4) reported

    @O2 thanks you I was suppose to have o2 travel that the man help me to put on been charge £197 next month bill fuming 😡

  • ripinmypants Ryan Davies (@ripinmypants) reported

    @O2 your service especially 4G is so so poor travelling up and down the country a lot and I hardly ever have internet on my phone motorways usually .. time for a change any recommendations people ?

  • RossCowan7 Ross Cowan (@RossCowan7) reported

    @O2 This same fault has been re-occurring over and over again on this mast. Are there any plans to properly fix this issue ? It’s been happening for at least 6 months.

  • iamECKOES ECKOES (@iamECKOES) reported

    @O2 my @_CaffeNero_ O2 priority voucher has been saying “already used” every week for weeks 😫 And it’s not by meeee #help #sendcaffeine

  • jharris4013 James HarrisTHFC (@jharris4013) reported

    @O2 are the worst network providers going!!! Unlimited data plan capped at 25GB because your using too much!!! Phone up to complain & magically cuts out during call. Only ever a poor line when you want to cancel something

  • EllanWicks Ellan Wicks (@EllanWicks) reported

    Hey @o2 as someone who has both their phone and home internet through you, can I please ask that for next years IOW festival you do something to pre-empt/manage the congestion? Every year everything is painfully slow for 4 days (in Southampton) and I can’t get any work done 😩