O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 12/18/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • markdickson51 Mark Dickson (@markdickson51) reported

    @MarkF1874 @O2 Oh!, I’m not sure then, my old phone had that problem then I took it too EE they said they can’t do anything so I had to take it to the Apple shop but it might be different with o2

  • bhoneill Bryan Henry O'Neill (@bhoneill) reported

    @virginmedia I need you to confirm that my contracts have been cancelled. On the phone to your sales/customer service for 2+hours this morning. Should have been a seem less process..anything but 😬 going back to @O2

  • Atheon666 Mark Sutton (@Atheon666) reported

    @O2 why is it not possible to talk to O2 customer services while my phone has a call bar due to late payment.. surely being able to contact customer services would be a really helpful without having to do it phone a landline or another phone??

  • lordshaun_ Lord Shaun O’Brien (@lordshaun_) reported from St Albans, England

    @O2 customer services truly are as much use as an ashtray on a motorbike.

  • yasmine_al Yasmine Alina (@yasmine_al) reported

    @O2 I need to mention that I am alone here, no one to help, the lack of phone number is blocking my access to bank accounts and other online accounts. O2 managed to make me feel completely unsafe. I've lost trust in advisors considering I've been misinformed for 3 consecutive days.

  • richardpayne94 Richard Payne (@richardpayne94) reported

    @O2 If you check back on our DM's, you'll see this is a longstanding problem. You keep asking me to do questionnaires, and yet nothing is resolved. The service is hopeless, yet Three is good, and EE a lot better.

  • _meajordan Mea Jordan (@_meajordan) reported

    Wow @o2 service is ******* terrible

  • AL64888531 AL (@AL64888531) reported

    @gmilner1989 @virginmedia @O2 OMG I can honestly say you jumped from frying pan straight in to the fire that never goes out just going to wish you good luck with that PS IF O2 joined virgin I’m out within next half hour

  • TessStenson Tess Stenson (@TessStenson) reported

    Hey @O2, I got a security code text and then a very fast talking man call me about the security code and something about my account. I'm not an O2 customer at all. This was a scam right?

  • guyh83 Guy (@guyh83) reported

    @O2 what's going on in the Kensington/Bayswater area of London with your network? Up and down like my ex's knickers! 5G, 4G, no G and emergency calls only. Sort it out. #O2 #nonetwork #London