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O2 Outage Report in Wellington, Telford and Wrekin, England

Why is my O2 service not working?

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • johndaviesrev63
    John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Shaunjenks
    Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • rhiandoyle67
    Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Red_Lab19
    Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • jefflebum
    Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • Tulstar
    Mark T (@Tulstar) reported from Church Stretton, England

    @o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?

  • pricesamuel56
    Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • MrRichAnderson
    Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • Tulstar
    Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

  • Law4Professions
    Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • pherlopolus
    Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeyPB
    Mike P B 💙 (@MikeyPB) reported

    @nelsonchris82 @O2 Wow,always quick enough to take your money but why is service always poor, across many companies 🤔

  • MiggleM
    Rowena Coxwell (@MiggleM) reported

    @O2 just gone to sign up for a pay monthly SIM but on the page where it asks for your name and date of birth, it comes up with my mother's details and won't let me edit them even though on 'My O2' the account is under my name and date of birth. Any way you can help?

  • jjosh755
    Joshua Williams (@jjosh755) reported

    @O2 absolute shocking service I’m a key worker and need my phone yet every time I pay my bill you disconnect my network would like to know why

  • overxinlimbo
    aaron (@overxinlimbo) reported

    @O2 hey, ever since I have had the S21+, the facebook app keeps closing. Ive uninstalled and reinstalled, cleared cache and all software is up to date. Can you advise on a fix at all??

  • RyanDMurphy13
    Ryan Murphy (@RyanDMurphy13) reported

    @O2 To absolutely no surprise no the issue hasn’t been sorted.

  • ianwilliamson4
    Ian Williamson (@ianwilliamson4) reported

    @O2 @TheO2 there are major network issues with the network that O2 are not being honest about with their customers . I hav barely had any signal for 2 weeks. I've been with them for 7 years without a problem. Customer service is shocking and I'm leaving o2

  • MatthewGranger_
    Matt Granger (@MatthewGranger_) reported

    @O2 signal in London, SE15 has been terrible for a week. Is this being resolved?

  • therapyjac
    Therapyjac (@therapyjac) reported

    @O2 thanks for replying to my tweet about my experience of your inept problem solving via customers services. However it still hasn't solved my problem which has been going on for 3 weeks now and is seriously impacting my life. Check your DM's #o2 #poorcustomerservice

  • ami9463
    Ami (@ami9463) reported

    @O2 been trying to contact customer service for a week now and keep getting cut off I need a new sim sending can you help!

  • cymrobin
    Robin J Smith (@cymrobin) reported

    Do @virginmedia and @O2 share hardware? Every time my broadband is down (logged over 30 dropouts this week), my 4g goes too. #NOTWorkingFromHome