O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 12/09/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Arklegoldcup Harry Wright (@Arklegoldcup) reported

    @O2 #o2. Hello, anyone working in your Customer Service department today????

  • teresac55230879 teresa carr (@teresac55230879) reported

    @virginmedia joining forces with @o2 to create what will possibly be the worlds most inaccessible customer service ever

  • TherealJibz_ Jibz 💪🏾 (@TherealJibz_) reported

    @O2 The past few weeks the service I have been receiving Both network and signal has been appalling. You have had me waiting for weeks to fix a reportedly broken phone mast. I am paying for 1 bar of signal and 2/3G. Appalling and I won’t someone to contact me😕

  • toyahlparker Toyah Parker (@toyahlparker) reported

    @VodafoneUK kept me on the phone for over an hour, passed around with false promises of fixing a mistake YOU made on my upgrade; now been left on hold for 25 mins to speak so a manager..loyal customer for 17 years and this is what I get... @O2 @virginmedia want my custom?

  • alias691 alias69 (@alias691) reported

    @O2 Just called your customer services and their account system is down and I have been advised to call back in 24hrs, you charged me £70.76 instead of £35. Not cool 😠

  • CustortroyCarey Daniel Carey (@CustortroyCarey) reported

    @O2 I have already done that, yet there is no reply. If a customers have to get your attention via @Twitter , then your customer service is lacking

  • tomgstott Tom Stott (@tomgstott) reported

    Great response .@O2 "With regards to your tweet, as per our terms and conditions, we're unable to guarantee a fault free service, therefore, a refund wouldn't be provided" I'm not expecting 100pc uptime but this isn't a single fault it is an ongoing issue of many weeks.

  • LillieRoseParry Lilli3 (@LillieRoseParry) reported

    @O2 @virginmedia Defiantly time to change my network provider, virgin media are crap nothing but issues staying well clear

  • LeeSmikle Smikle Dance Project / SYD Company (@LeeSmikle) reported from Hove, England

    What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!

  • idkshar shar (@idkshar) reported

    Never had to deal with a customer service department as bad as @O2 ever in my life. 60 minutes waiting on live chat and 1.5hrs on the phone. Been without service for 3 days now and paying £65 for nothing.