O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 02/07/2026 06:30

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • shaunsimpson20 shaun simpson (@shaunsimpson20) reported from Kemberton, England

    @O2 DM sent for some help and advice please

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • 1_21GWatts 1.21 GW (@1_21GWatts) reported

    @O2 that RPI + 4 increase you piled on recently feels even more cruel today. Revolting. Counting down the days until my contract is up

  • Jordan_dunn94 Jordan Dunn 🏳️‍🌈 (@Jordan_dunn94) reported

    @O2 three times I have now called and I've been passed from pillar to post, Had phone hung up on me, being told you can't take a payment. Getting beyond a joke all of this is now. The service you provide is shocking and as soon as I can leave the bloody better!

  • DizzeeG Gino (@DizzeeG) reported

    @O2 No that’s still not working. Thanks

  • Kristoflurp Kristoflurp (@Kristoflurp) reported

    @O2 I've got the travel bolt on for my phone but have absolutely zero signal or data in the US. Roaming is switched on but no luck. Any help?

  • WiggyStylz Ⓦⓘⓖ (@WiggyStylz) reported

    @O2 are literally THE WORST network in the UK! Been asking for an MCK code for 2 weeks and they keep sending me a sim unlock code...4 times they've sent the wrong code. I need to switch network, I own my phone outright and It's locked as they've repeatedly given wrong codes. 🤬

  • P_A_Thompson Paul Thompson (@P_A_Thompson) reported

    @O2 @_DP85 Hey Daz, they're not bothered mate, my masts been down since October, they messaged me on here saying yeah, we see what you mean, and that was it, no update, no timescales, no resolution, they're an absolute shower of shite

  • jobcalifornia Rick Berreth (@jobcalifornia) reported

    @biddydelaney @O2 Go inbox cyber_recovery7 on Instagram for help

  • Kojo__Botsio Kojo Botsio (@Kojo__Botsio) reported

    @O2 messing with my life and simply doesn't care! Been contacting them for two years now to resolve a wrongful reporting of default in my name. Several times I've been assured it will be removed but never done. Letters have been ignored. Mistake was theirs, yet I pay the price

  • MindiiSoo Mindi (@MindiiSoo) reported

    @O2 a relative has received a default notice but isn’t & never has been with o2. Your call centre said they’d investigate & reply by email to the email on the account - which is obviously the fraudsters - brilliant! When I pointed this out they said go to the store! @BBCWatchdog

  • MrManchesterUK1 MrManchesterUK (@MrManchesterUK1) reported

    @O2 why won’t your website find my address when trying to update billing details? Ive entered it a million different ways and it just keeps saying address can not be found?!!! Infuriating!! Plz help!