O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 12/27/2025 22:55

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • emmadal19 ems or emmy (@emmadal19) reported

    @ianmx5 @O2 I waiting for my order it's been week since I ordered samsung s22 ultra and their excuses is there a problem with stock and samsung s22 ultra but on Tuesday they had samsung s22 in white in Stock

  • AlecWoo2 AlecWoo (@AlecWoo2) reported

    @O2 Lame tweet. Better fix your freakin' app, 'cause it sucks. Can't update it for months.

  • Amme_lou Emma (@Amme_lou) reported

    @O2 i would like to pay off my contract and cancel

  • Timw976 Tim Wicks (@Timw976) reported

    @O2 Take it after 21 hours of dealing with Odeon tickets out of stock and counting days to the weekend that your too busy to deal with actual customer issues

  • nicroby3063 Nicola Roby (@nicroby3063) reported

    @O2 hi - is there an issue with paying online? I have tried to do it with different cards and none have worked saying there is an issue with my bank. I have contacted my bank and there are no issues.

  • arecular Arec (@arecular) reported

    Hey @O2 you turned me down for a second sim despite being an existing customer. The email said I would get a response to why in 3 days. It's been nearly a month. Do I need to contact the @ICOnews to find out how you're processing my data?

  • JP_Galea James Galea (@JP_Galea) reported

    @O2 serious issues with IT or staffing? No one to answer support for 3 days now. Hope all is ok .….

  • Gib1967 John Gibson (@Gib1967) reported

    @O2 but that is the excuse they have been using for 2 months my data usage is usually between 5 and 6 gig but throughout November and December I have barely used any the live chat service is appalling mire like dead chat when I call the 0344 number waiting to get through

  • BrianMa63080971 Brian Martin (@BrianMa63080971) reported

    Hey,@O2 - a record even for you - 1 hour 38 minutes to have nothing done and the most arrogant, lazy people I have ever dealt with. How long do I have to keep naming and shaming you online before you restore my service?

  • Fibre_Tech_n_TV fibre and technology (@Fibre_Tech_n_TV) reported

    @O2 #TBT when I was with @02 and I may as well be using smoke signals to send texts and make calls... with a network that works now.