O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 12/27/2025 09:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • shaunsimpson20 shaun simpson (@shaunsimpson20) reported from Kemberton, England

    @O2 DM sent for some help and advice please

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _RDFP Constantine Binvoglio (@_RDFP) reported

    @O2 nice to see I’ll be getting a 17.3% increase to my phone bill for exactly the same service. Doing you’re part for the cost of living crisis 👌👌👌🙄

  • emilypaws Emily Pawson (@emilypaws) reported

    @O2 putting my phone bill up by THIRTEEN POINT FOUR PERCENT due to inflation is a huge kick in the face to customers. Surely “everything is going up, we know you’re struggling, but we’ll freeze your price this year to help you out” is much better for customer retainment? #O2

  • maisfee Mais ie (@maisfee) reported

    Wow @O2 increasing their prices by nearly 20%!!!! Absolute jokers and I can't even get phone signal in half of my house. Can't wait to leave my contract and never come back!!!

  • AlanLB AlanLB 🦋 ⚖ 🦅 ⚜️ 🦋 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@AlanLB) reported

    (or to be more accurate, lack of maintenance) to provide the service that all @O2 users in Smallfield are paying for (and for which @O2 and @MarkEvansO2 have contracted to supply)!!!

  • RyanJLTarrant Dog of War (@RyanJLTarrant) reported

    @k2eagle_ @O2 Had the same. That’s another customer they will be losing…..

  • Kris_McMurchie Kris Mcmurchie (@Kris_McMurchie) reported

    @O2 increasing their mobile plan over 16% can go **** themself. ***** robbing bastards. Lost a 20+ year customer.

  • chriswb Chris (@chriswb) reported

    Hi @virginmedia, not every customer wants a bloody @O2 SIM with a contract renewal - I don’t care if it would be good for a ‘backup SIM’ as you suggested, I ain’t paying for it.

  • funkynoise74 Matthew Williams 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@funkynoise74) reported

    @moshkinstien @O2 @02 I'll be fair to them, up until now they've been very good, no complaints from me, but this is just ridiculous and there's no justification for it. I'm going to cancel my direct debit next month, and just pay off invoice, without the 13.4% added

  • Mike_Langlois Mike Langlois (@Mike_Langlois) reported

    You know @O2 are trying to get some good will when they get the CCO to write the price increase email. Doesnt help cushion the blow of a 17.3% increase. I guess they need to maintain their £7bn revenue as of end of September 2022 somehow

  • raymccreath Ray McCreath 💙💛 (@raymccreath) reported from Hamilton, Scotland

    @RobWilson_RW @O2 Thanks Rob for the advice, never had any issue before and had rather just refunded me in the 7 days they said it would be sorted, they have even accepted the error that's what's annoying more than anything