1. Home
  2. Companies
  3. O2
  4. Wellington, England
O2

O2 Outage Report in Wellington, Telford and Wrekin, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • Tulstar
    Mark T (@Tulstar) reported from Church Stretton, England

    @o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?

  • pherlopolus
    Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • johndaviesrev63
    John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Law4Professions
    Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • rhiandoyle67
    Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Shaunjenks
    Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • jefflebum
    Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • pricesamuel56
    Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • Tulstar
    Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

  • Red_Lab19
    Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • family11london
    🌴 (@family11london) reported

    @O2 I’ve contacted @O2 but sadly they won’t match these deals years of being with O2 and they can’t help I think it’s awful

  • b3n4ndy
    Andy Benson (@b3n4ndy) reported

    @O2 after 8 days and 10+ hours of shambolic customer service a simple number transfer is not resolved. No bell forthcoming, no email acknowledgement. Complete charlatans! Avoid at all costs

  • Torquepen
    Stuart (@Torquepen) reported

    @O2 Hi. I am a pay & Go customer & can’t see the Wi-Fi option in the phone settings? Is it disabled on Pay & Go?

  • aardvarkarchip1
    Aardvark of the archipelago (@aardvarkarchip1) reported

    For both @EE and @O2 the mobile signal across Beverley in East Riding of Yorkshire is consistently terrible. Hard enough to make a call, you can forget any data coverage. Businesses lost trade over Xmas as often couldn't take card payments.

  • clydecoastreads
    Clyde Coast Reads (@clydecoastreads) reported

    @O2 That how you treat a customer who has been with you since 1997 (bt previously)? Wow! Tell me why I should stay? What benefits myself? Tweet 3

  • Dwhitehouse1980
    Diane (@Dwhitehouse1980) reported

    @O2 why is it that I'm a new customer I have tried to set up the app and its saying my email is already active so I have tried to log in and can't I've tried to reset pw and it won't let me

  • lynnec008
    Lynne C (@lynnec008) reported

    @O2 come on. I've been a customer for 15 years and no one is getting back to me about my complaint. Been trying to sort this for two months. This is totally unacceptable

  • cloiebaxter
    Cloie Lou (@cloiebaxter) reported

    @O2 Maybe spend less time on this and more sorting your network issues! No throughput in various areas - has meant that you are losing my custom after 15 years!

  • NickyNeedham
    Nicky Needham (@NickyNeedham) reported

    @O2 why is customer services denying any network issues, when Two O2 shops confirms there are.8 weeks of my calls cutting off daily and I’m still paying full price on all 5 contracts!!

  • Greggers_UK
    Greg (@Greggers_UK) reported

    @O2 This has already been tried twice. According to the man in the shop it was a known issue that a note was sent out to all staff in O2 about - I’m guessing thats not the case then ??