O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 01/17/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ITheGaffer Martinez (@ITheGaffer) reported

    @O2 Your priority app is still down. Yeaterday i couldnt get Peter Kay tickets and today i cant get a brew from Greggs. You’ve let me down this week badly.

  • pussyguffaw 🏍Andrea🏍 (@pussyguffaw) reported

    @O2 Fuming!! Was logged out of my account, couldn’t get back in, stayed up until small hours to try and it was still down. Finally on this morning, everything sold out. No surprise there, resale tickets in hundreds!

  • GrantWyllie grant wyllie (@GrantWyllie) reported

    @O2 Massive mistake joining your network. Can never get a signal so I pay for data I can never use. If I'm somewhere busy can't call. When you finally offer something on priority outside of London I can't even get a shot at it yet it sells out. uk's worst network

  • JustAdrianRyan Adrian A. Ryan (@JustAdrianRyan) reported

    @O2 the priority app and website has been down long enough for me to consider switching to another provider. @peterkay_co_uk tickets gone, and now I can’t get my free @GreggsOfficial breakfast. Next you’ll be taking our free cafe Nero away… oh, hang on?!?!? #pants

  • bobba75 BOBBA THE REALIST. (@bobba75) reported

    @O2 They were never on sale u sold them to touts. I had my wife son mum all with 02 trying to access and not 1 of us got anywhere near the site. Was always error message. Disgusting way to treat your customers.

  • DamianHolroyd Damian Holroyd (@DamianHolroyd) reported

    @O2 I hope you’re going to have a review of how your app/website failed I’d checked the previous day and I had my account and was logged in, all day yesterday it responded with various http server errors, and now today it just has me going through an endless registration loop!

  • arumja2 Arturs Rumjancevs (@arumja2) reported

    @O2 is there an issue with the priority app?

  • apb_bish Adam B (@apb_bish) reported

    @O2 How the hell can they be sold out when the app and website has been down all day? Basically everyone that worked at 02 got first dibs .

  • guyj44 guy jones (@guyj44) reported

    @O2 An absolute joke, never even got on the app even tho tried all day

  • _SonOfTheDesert Kaiser Soothsays (@_SonOfTheDesert) reported

    Almost 24 hours after it went tits up, @O2 still hasn’t fixed the #Priority app. ******* useless. Not everyone wants Peter Kay tickets but all users are being inconvenienced because of that one demand on the service.