O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 03/20/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • arnika_khoveyd 𝑨𝑹𝑵𝑰𝑲𝑨 𐂂 (@arnika_khoveyd) reported

    @O2 Help Iran by using #مهسا_امینی #Mahsa_Amini #OpIran

  • Nino7 Neena Dhana-Finnis (@Nino7) reported

    @O2 how long does it take to fix a mast after it's been reported? We lost signal on 16/9 and I have a text from you saying my next update is 7/10! 3 weeks without calling, texting or data!

  • mccabe_nichola Nichola McCabe (@mccabe_nichola) reported

    @O2 Now onto about the 7th person plus customer Support on the app. Still nothing - ridiculous !

  • CeirionJ ceirion jones (@CeirionJ) reported

    @O2 Hi, reason I ask is that I never had a timeframe, no indication that it was out of stock until I had an order update via email

  • Slug_a_otoole Simon Crossley (@Slug_a_otoole) reported

    @O2 I’ve got signal and I’ve got 4g it just doesn’t work and you know about it because I’ve just found out you’ve refunded a neighbour his airtime! Sk27qd sort it out please!

  • Meeesterpablo Paul 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@Meeesterpablo) reported

    @O2 Just back from the USA - data was throttled to the point where it is almost unusable. I was getting <1Mb download speeds in Orlando FL despite full reception. Will buy a US network SIM in future and downgrading my 02 plan to remove the Travel Inclusive bolt-on.

  • CLizzle86 Carey Canavan (@CLizzle86) reported

    @O2 Your customer service is absolutely non existent. How hard is it to speak to a manager or anyone who can actually help me?!

  • GreeneJJ18 John Greene (@GreeneJJ18) reported

    @O2 Still without service.

  • PeggyFi PeggyFi (@PeggyFi) reported

    @O2 Hi, still no data in Glasgow area. This is now day 4. Are customers affected by your mast issues going to be getting a discount on their bills or at the very least an update as to when they can expect to be able to use data again?

  • StuMc85 Stu Mc (@StuMc85) reported

    @O2 flicked you a DM yesterday, still no response despite a follow up sent this am. DM responses in line with your network speeds.