O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 12/11/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahSedgwick1 Sarah Sedgwick (@SarahSedgwick1) reported

    @O2 very frustrated to have just learned that I won secret cinema tickets on priority o2 but the notification email went to junk, so I have missed out! Would have been nice to have received a text notification too seeing as though I’m an O2 customer!

  • Georgia65489669 Georgia Moran (@Georgia65489669) reported

    @O2 you have literally the WORST customer service I have ever known. I am on my 4th call into O2 for an issue which was not my fault and I have been told would be sorted your end yet surprise surprise it hasn’t been sorted!!! So angry.

  • zuby75683313 zuby (@zuby75683313) reported

    @O2 Worst customer service been calling for last 3 days advisors just cut you off and dont want to help pass you from pillar to post 3 days now no service because no1 can be bothered taking ownership avoid o2 as a network

  • HollesJoe Joe Holles (@HollesJoe) reported

    @O2 why are you customer service staff so bad

  • Matthewhewitt84 🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 𝐻𝑒𝓌𝒾𝓉𝓉🐝 (@Matthewhewitt84) reported

    @Melissa311213 @O2 Wow that’s along time, so glad I left o2 when I did. @O2 are awful now even the Priority for Tickets is rubbish, now they are on with Virgin but it doesn’t make it any better or a service! #EE all the way, best I’ve ever had. Not gonna complain with a data speed of 300+ Megabits

  • TurKishBacon TurKishBacon (@TurKishBacon) reported

    @O2 haven't been able to get anyone via chat or the app to sort out my problems with outgoing calls. Need this sorted asap. What's the alternative as it seems you're making it impossible to get in touch with customer service.

  • gracejpg_ gracie 🍄 (@gracejpg_) reported

    @O2 hi this number keeps calling me. Showing as o2 in Google. Can you help? 0330 303 5315

  • Belothie B (@Belothie) reported

    @O2 I am still waiting on a response. This is taking far too long, it is beyond frustrating for a time-sensitive issue!

  • LadyLeonaSings Amy Leona Ⓥ (@LadyLeonaSings) reported

    @CatoKai @humour2457 @O2 Mines been down for days cause they’re apparently working on upgrades or something. I bought more data cause I didn’t think it was working, I’m hoping I don’t actually have to pay for that now!

  • VariMc Mhairi (@VariMc) reported

    @O2 That's me been waiting for more than 2 hours in the customer service chat box. Dum de Dum...