O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 01/18/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • stephenwwarner1 Stephen Warner 💙 (@stephenwwarner1) reported

    @BloodyMargot @O2 With any luck about the same time as I get a signal at home.

  • JulieAllsop Julie Allsop (@JulieAllsop) reported

    @johnwhalvin @O2 Wouldn’t have left them if we could get a signal but it’s when there’s a problem you find out the true colours of these companies

  • rubber_da_glove Sarah Skevington (@rubber_da_glove) reported

    @O2 Thank you. I'm not an O2 customer, can I still call?

  • robert82hughes Robert Hughes (@robert82hughes) reported

    @O2 I spoke to someone from O2 on the 17th about extra charges on my bill. These were due to be removed, but according to my bill this has not happened. Help!

  • HarpSilver H is for Harp (@HarpSilver) reported

    Grrr @SkyUK great idea lets knock out the Granton/Leith (Edinburgh) Broadband just in time for you getting out of work and the weekend just as well I have 90gb from @O2 and I'm able to portable hotspot but really Sky fix it

  • mazzymooface_gm Ria 💥 FlashBang Out!💥 (@mazzymooface_gm) reported

    @O2 hey team sorry in advance I'm not doing well with technology today can you tweet me the customer service number I use from my o2 mobile please. TIA

  • JulieAllsop Julie Allsop (@JulieAllsop) reported

    @johnwhalvin @O2 Hey , we were with them 12 years, mask gone down, been out 2 months, still no nearer fixing it, had no signal, had to swap supplier now they are messing us about, I hope you never have same problem

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted

  • JadeC31 J∆DE 🍉 (@JadeC31) reported

    Is it actually possible to speak to a human being at @O2 anymore?!? 😫 damn robot woman keeps hanging up on me!

  • MidniteKaos Simone (@MidniteKaos) reported

    @O2 Hi need to speak to someone about my account but can’t speak to a person as system/phone system says bye and cuts you off 😡. As of 17th March my current contract is up. My monthly bill made up of phone charge and air time charge! Want to know what my bill will go down too?