O2 Outage Report in Wellington, Telford and Wrekin, England

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

• 
  Sam Price (@pricesamuel56) reported 6 minutes ago from Shrewsbury, England

  @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

• 
  Mark T (@Tulstar) reported 12 minutes ago from Church Stretton, England

  @o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?

• 
  shaun simpson (@shaunsimpson20) reported 13 minutes ago from Kemberton, England

  @O2 DM sent for some help and advice please

• 
  Jen Eastwood (@jefflebum) reported 32 minutes ago from Shrewsbury, England

  @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

• 
  Mark T (@Tulstar) reported 33 minutes ago from Church Stretton, England

  @O2 Don’t worry I’ll try to call customer services again.

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 40 minutes ago from Shrewsbury, England

  @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

• 
  John Davies (@johndaviesrev63) reported 47 minutes ago from Madeley, England

  Joined @O2 yesterday but trying to get through to customer support today is ****.

• 
  Red_Ex_Lab💙 (@Red_Lab19) reported 49 minutes ago from Wellington, England

  Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

• 
  Rhian Doyle (@rhiandoyle67) reported 53 minutes ago from Oakengates, England

  @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

• 
  Law4Professionals (@Law4Professions) reported 55 minutes ago from Shrewsbury, England

  @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

• 
  Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported 58 minutes ago from Bridgnorth, England

  @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

• 
  Phullup (@pherlopolus) reported 59 minutes ago from Telford and Wrekin, England

  Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gordon Hay (@gordonhay56) reported 3 minutes ago

  @O2 been trying to get wifi calling on my mobile. Had it with Virgin media, has disappeared since I was moved to O2, can't get through on phone any help would be welcome

• 
  Kerry Ann Hollywood (@KHollywood91) reported 5 minutes ago

  I swear @O2 are becoming just as bad as Vodafone!! Sitting on hold for ages, start speaking to an agent and then they hang up. Can't tell you how many times this has happened over the last few months!! 😡

• 
  jay_whale (@jaywhale3) reported 5 minutes ago

  @O2 please help. I purchased a new Samsung handset from your Chichester store on 9/10/2021 and was told I get a free Chromebook! Been waiting for the email the sales rep said I would get on how to claim the free chromebook

• 
  Lou (@lourollx) reported 6 minutes ago

  @krishangopal017 @O2 I’m having this same issue after upgrading and changing to sim only. Any idea how to fix it?

• 
  Nutty Star (@Nuttystar83) reported 6 minutes ago

  Need to shout out Kris (and Sam) from @O2 Recycle. No-one else in o2 / o2 recycle helped me with an issue that was caused by o2. But Kris did. And honestly, I think he should be the customer service trainer for everyone in the UK. That's all.

• 
  Dave Sharples (@dsharples) reported 9 minutes ago

  @O2 I keep getting calls from your Indian sales team offering me a better deal on my O2 contract … despite me never being an O2 customer. (I was Cellnet last millennium) I’m fed up of asking for my details to be removed and being ignored

• 
  Jade Bowns (@JdBowns91) reported 11 minutes ago

  @O2 customer support is actually shocking and the most frustrating process! Live chat I might as well be speaking to a robot and not a human …

• 
  carolyn (@carolyn42131974) reported 13 minutes ago

  @O2 phone lines keep going dead on me and no one replies to DM's been waiting 3hrs now. I have been with O2 3 weeks and customer service is poor.

• 
  Mike Southon (@MikeSouthon) reported 13 minutes ago

  @o2 I have a conundrum - I have a business account with you but cannot buy a new iPhone without calling Customer Service (and waiting 30+ minutes). Went into my local store and they can’t help me. Any suggestions?

• 
  nick stott (@NickStotty18) reported 13 minutes ago

  @O2 trying to activate my account after switching from Virgin however when I try to reset the password all I get is account not activated, can you help please ?