O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 01/13/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnInTheCity John Thomas (@JohnInTheCity) reported

    I’ve not had cause to contact @O2 customer service for years. Well I did today. They gone from some of the best customer service to the worst, they’ve outsourced all to India. While all their agents speak English, they don’t understand it. It was literally an awful experience!!!

  • angelikaaczar Angelika (@angelikaaczar) reported

    @Tiswas1968 @O2 Did you find a solution to this? Having the same problem

  • Elsey6 James Else (@Elsey6) reported

    @O2 is 202 broken?

  • Dan05858044 Dan (@Dan05858044) reported

    @O2 why is your signal so crap across both North Tyneside and South Tyneside. Says have 5G but nowt. You’d think bumping people’s bills by £2.50 every month you could invest in getting some f*cking masts up instead of lining the big dogs pockets #o2crapsignal #o2

  • getmossfit goldenlife (@getmossfit) reported

    @O2 hi. I’ve been a valued pay monthly customer for 12 years,Only just gone to payg but looking to see what deals are available for me now. Why can’t someone help with this? I’ve been passed around and not going to the right department. Who can I speak to and the number pls

  • MrManchesterUK1 MrManchesterUK (@MrManchesterUK1) reported

    @liverespns @O2 is this a genuine service you provide?

  • L9213Christine Christine Llloyd (@L9213Christine) reported

    @O2 What a Joke…took over from @virginmedia #mobile who financial ***** there customers to continue the BS Come up with the new iPhone #eSm that ***** up coz it’s crap…left over the entire Xmas new year period coz i2 don’t kniw how to fix it. It’s customers job to solve #BFS

  • Lauren0_x Lauren (@Lauren0_x) reported

    @O2 I am desperate for help with my sons phone! I have spent all morning on the phone and I am no further forward! Please help

  • loz_2024 Loz ♡ (@loz_2024) reported

    @O2 took me an hour to explain I have no signal for both my numbers at home due to a faulty mast, to be given a tenner compensation, then get told I cannot upgrade or renew my sims unless I call from the number registered!! Time to leave o2 I think

  • luxuryinterior_ interior design (@luxuryinterior_) reported

    @O2 @Tesco UK company but can't speak to a single UK based customer service member of staff you are a ******* joke slave Labour, but expect UK customers to foot the bill by increasing bill every year, you want this increase great well get a UK based customer service department