O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 01/12/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PacquetteDonna Donna Pacquette (@PacquetteDonna) reported

    hey @O2 WHATS GOING ON WITH YOUR CUSTOMER SERVICE??CANT EVEN GET MY PHONE SORTED BUT YOU WANT ME TO KEEP ON PAYING FOR A DEVICE I CANNOT USE!!! CANT EVEN SPEAK TO THE ONLINE GURU😡😡.

  • _craigy190 Craig ♌ (@_craigy190) reported

    @O2 have you been massively hacked? 202 do nothing, answer then hang up. I'm getting emails and calls, WhatsApp messages about a new order (which is a 40% discount pack) coming apparently on Thursday?! What's going on??

  • simjanduovo Wheezy S Baby (@simjanduovo) reported

    @Krish_the_mish @O2 @EE Literally I’m a brand new customer with them and I wanna switch already 🤬

  • Steelers4Eva Steelers4Eva 🍊 (@Steelers4Eva) reported

    @O2 is there a network issue in S5 area?

  • johnwgoldie John Goldie (@johnwgoldie) reported

    @O2 I have done. Got new phone. New SIM inserted. Still no mobile signal. No mobile signal for two days now. It still says “This number is no longer recognised” when you call my number. Come on #O2....this isn’t good enough.

  • vidAleks vida aleks (@vidAleks) reported

    @O2 I don’t suppose this is normal but you don’t respond here and your phone lines are having issues too. I’m wasting so much of my time trying to set up my new number and account. I’m a first time customer and already feel like I made a mistake joining your network. #talktome

  • lenfant00855286 Yuran Imbé Ceele (@lenfant00855286) reported

    @O2 Lol so bad you don’t even respond to tweets useless company

  • pixiekp Katie Allen 📱🚶🏼‍♀️👨‍👩‍👧🧶🎭💻🎞 (@pixiekp) reported

    @O2 hi. I just upgraded my plan yesterday which included 6 months of Disney+. When I go in to activate this it says it already has been used. Can you help?

  • BenMyatt74 Darksider  (@BenMyatt74) reported

    Since I still have not heard anything from @O2 and I cancelled all the setup contacts on day of receipt of SIMs without even unpacking them I have cancelled the DD as I have not received any level of service, given up on moving and will remain with current provider for now

  • _nancymartin Cllr Nancy Martin (@_nancymartin) reported

    @O2 hi, I’m trying to change my address on my O2 but I can’t do it - can you help?