O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 12/06/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DerekStewartG66 Derek Stewart 💙💛 (@DerekStewartG66) reported

    @O2 Just had an awful experience of your customer service. Wrongly signed up by Virgin for a SIM & contract and after holding for ages on your helpline I've been told that you can't fulfil my request to cancel because the order is processing. Utter garbage.

  • jamiewalters23 Jay (@jamiewalters23) reported

    @O2 still awaiting a response for a complaint from 21 days ago? Has everyone broken up for Xmas already?

  • DerekStewartG66 Derek Stewart 💙💛 (@DerekStewartG66) reported

    @O2 Just had an awful experience of your customer service. Wrongly signed up by Virgin for a SIM & contract and after holding for ages on your helpline I've been told that you can't fulfil my request to cancel because the order is processing. Utter garbage.

  • DerekStewartG66 Derek Stewart 💙💛 (@DerekStewartG66) reported

    @O2 Just had an awful experience of your customer service. Wrongly signed up by Virgin for a SIM & contract and after holding for ages on your helpline I've been told that you can't fulfil my request to cancel because the order is processing. Utter garbage.

  • DerekStewartG66 Derek Stewart 💙💛 (@DerekStewartG66) reported

    @O2 Just had an awful experience of your customer service. Wrongly signed up by Virgin for a SIM & contract and after holding for ages on your helpline I've been told that you can't fulfil my request to cancel because the order is processing. Utter garbage.

  • daniel_scobie Danny 🇬🇧 (@daniel_scobie) reported

    @O2 I have phoned 5 times to get a fraud case resolved. Been hung up on after 40mins wait. Advisers wouldn’t let me speak to a manger. Very poor customer service.

  • daniel_scobie Danny 🇬🇧 (@daniel_scobie) reported

    @O2 I have phoned 5 times to get a fraud case resolved. Been hung up on after 40mins wait. Advisers wouldn’t let me speak to a manger. Very poor customer service.

  • jamiewalters23 Jay (@jamiewalters23) reported

    @O2 still awaiting a response for a complaint from 21 days ago? Has everyone broken up for Xmas already?

  • DerekStewartG66 Derek Stewart 💙💛 (@DerekStewartG66) reported

    @O2 Just had an awful experience of your customer service. Wrongly signed up by Virgin for a SIM & contract and after holding for ages on your helpline I've been told that you can't fulfil my request to cancel because the order is processing. Utter garbage.

  • daniel_scobie Danny 🇬🇧 (@daniel_scobie) reported

    @O2 I have phoned 5 times to get a fraud case resolved. Been hung up on after 40mins wait. Advisers wouldn’t let me speak to a manger. Very poor customer service.