O2 outages and service status in Wellington, England

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

• 
  John Davies (@johndaviesrev63) reported 2 minutes ago from Madeley, England

  Joined @O2 yesterday but trying to get through to customer support today is ****.

• 
  Mark T (@Tulstar) reported 4 minutes ago from Church Stretton, England

  @o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?

• 
  Jen Eastwood (@jefflebum) reported 6 minutes ago from Shrewsbury, England

  @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

• 
  Phullup (@pherlopolus) reported 9 minutes ago from Telford and Wrekin, England

  Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

• 
  Sam Price (@pricesamuel56) reported 32 minutes ago from Shrewsbury, England

  @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

• 
  Mark T (@Tulstar) reported 33 minutes ago from Church Stretton, England

  @O2 Don’t worry I’ll try to call customer services again.

• 
  Rhian Doyle (@rhiandoyle67) reported 35 minutes ago from Oakengates, England

  @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

• 
  Red_Ex_Lab💙 (@Red_Lab19) reported 38 minutes ago from Wellington, England

  Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

• 
  Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported 45 minutes ago from Bridgnorth, England

  @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 46 minutes ago from Shrewsbury, England

  @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

• 
  shaun simpson (@shaunsimpson20) reported 48 minutes ago from Kemberton, England

  @O2 DM sent for some help and advice please

• 
  Law4Professionals (@Law4Professions) reported 48 minutes ago from Shrewsbury, England

  @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Molloy (@civicboy40) reported 1 minute ago

  How on earth can it take 4 hours to do a switch up request via chat support , and then they announce there's a 33.02 activation fee but refuse to provide any proof? @O2

• 
  Lauren McLellan (@lmclells90) reported 2 minutes ago

  @o2 Now I am receiving threatening messages to say my account is going to be suspended, I owe additional charges and my credit rating will be affected. I am 6 days post partum and was v poorly giving birth having me rushed into hospital as an emergency. I do not need this.

• 
  Daniel Meade (@DanielMeadeNH) reported 5 minutes ago

  @wheat_daddy @O2 @O2 signal very poor down in Salisbury also, drains phone battery. Looking at changing which is again a shame, have been with you for years.

• 
  just me (@BluesnJazzxx) reported 7 minutes ago

  @O2 There’s absolutely no point. O2 know what the issue is but refuse to fix it

• 
  jmcconville710 (@jmcconville710) reported 7 minutes ago

  @O2 morning , need help with an invoice/bill I have received which is strange as I’m not an o2 customer.

• 
  Country lad (@lurcher_king) reported 8 minutes ago

  @O2 what is going with your phone signal right now? It’s the worst it’s been for me in the 11 years I’ve been with you. Constant drop outs, ****** internet services won’t go above 2 bars. I’m paying over 100 pound a month for this garbage phone service. Somerset based no signal

• 
  john (@jhargie4) reported 8 minutes ago

  @o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.

• 
  Alice Mowse 💙 🌱❤️ (@AliceMowse) reported 10 minutes ago

  @O2 why aren't you offering compensation for customers going up to 8 days without being able to stream anything properly on mobile Internet and everything really slow. Thank you for £25 off my £25 bill but this is getting ridiculous now. Ì've until recently paid £60pm for years

• 
  #StopFundingGenocide. Hull & Proud. NeverVotedTory (@alikat54) reported 11 minutes ago

  Sick of having NO signal via @Tescomobile and @O2 when friends on other networks have no issue 😡 #tescomobile May have to buy my way out of this contract at this rate. Any recommendations?

• 
  Craigo (@craigo171981) reported 11 minutes ago

  @O2 @friesneverdies If this is case o2 .. why is an employee of yours calling me.. then hanging up? Literally just now.. back to the drawing board with your customer service team!!