O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 03/17/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BinnieSarah sizzlebizzle (@BinnieSarah) reported

    @O2 you keep calling me to upgrade my phone but I keep missing the calls. Went into your shop today but 2 hour wait. Can’t find any number to call back and arrange my upgrade. Can you help?

  • steve66stevie66 Steve Devlin (@steve66stevie66) reported

    @O2 @EnglandRugby Shockingly bad. Is that why there’s no data masts in north Wales? You just taking the money off people and not providing a service so you can afford to sponsor England Rugby Union. Disgusting.

  • Amika42746015 Amika (@Amika42746015) reported

    @O2 @MWancock And when I call this number I am told my queries cannot be addressed by anyone other than the person on the other end of the phone!! Customer service, I think not!

  • BadzShi Shi Badz (@BadzShi) reported

    @O2 Will tell you straight away in future and yes I would like this looked into please and feedback/solution, as this is totally unacceptable.

  • Ms_Hazel_Eyez_ 🍒ℂ𝕙𝕖𝕣𝕣𝕪_𝕃𝕠𝕦_ 𝕃𝕠𝕦🍒 (@Ms_Hazel_Eyez_) reported

    Let’s talk about how crap value for money the call bolt ons with @O2 are! 😡

  • ColdCompass ⭐️⭐️⭐️⭐️⭐️⭐️ (@ColdCompass) reported

    @O2 you’ve mistakenly refunded my airtime bill and it has been classed as non-payment. I’ve ended up paying last months bill twice and you’ve restricted my service. Please rectify this problem as will affect my credit rating.

  • original_dazzla Dazzla Lewis (@original_dazzla) reported

    @O2 any chance you could get someone in the Sunderland store to answer the phone? Cheers! It's bad enough the website was made by someone who has never used the internet before!

  • Cheeky_Gabs Gabby K (@Cheeky_Gabs) reported

    @O2 please can someone help? O2 deactivated my phone as I had reported my phone lost, next day i asked for it to be reactived. 2 weeks on and still have no network. The handset had been barred from the network and no one fixing this. Refuse to pay for a non-working phone!

  • martin77sc Martin◼️◻️◼️◻️ (@martin77sc) reported

    @O2 Amendment Team and Credit Referral have ignored EVERY email I’ve sent. I’m back to customer services telling me they’ve sent a form over and to wait for a call again. O2 can see the payment and yet told Equifax that the data wouldn’t be changed. I’m sick to the back teeth of this

  • BigManBooth Jayson Booth (@BigManBooth) reported

    @o2 want to teach your staff some manners at the O2 store in Ipswich.. only need a nano sim and number switching not rude and unhelpful behaviour looks like that’s 8 contracts that will be leaving you. Well done