O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 11/28/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MsMoneyPenny777 Penny Manchester (@MsMoneyPenny777) reported

    @O2 There's slow and There's dial up. It's not good enough when I need to access bank and have to walk half a mile to get signal

  • MarkShe68748928 sparky 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MarkShe68748928) reported

    @O2 if you don’t sort the 💩network issues out then I’m going to stop paying you,I’m fed up with have to switch off my phone off 5 times in 30 minutes just to use my data!!!i couldn’t speak to my daughter tonight for 30 minutes with out turning my phone off & on 3 times 😡

  • CozyRosita Rosita (@CozyRosita) reported

    @O2 I just did it and still not working! I did that rebooting everyday and still does not work. Every time I called the help centre, staff said give 24 hours sim should be working. Now it is 96 hours, nothing works. Officially sent written complaint to 02 last night too.

  • MrSchmeckles Mr. Schmeckles (@MrSchmeckles) reported

    @CraigSPAIN2 @O2 Glad I could be of assistance! Is there anyfing else I can help you with?

  • NighteshadeUk nightshadeUK (@NighteshadeUk) reported

    @Sam13346163 @virginmedia @O2 I haven't bothered ringing customer service as their website showed there is a fault, was really hoping it would be fixed now as have no TV, Prime or even Netflix because no Internet. We're stuck in the house too as my hubby has Covid 🙈

  • kessguv Steven Kessel (@kessguv) reported

    @O2 @Ofcom Talking about this subject. Sent my phone to 02 recycle. Said 260. Expected something close. Offered 50. They said my camera phone was broken. It was not. They sent it back and working ok. Is this allowed ?

  • PenguinLoop Michael Johnson (@PenguinLoop) reported

    @O2 hi, I've pre-ordered the Google Pixel 6 Pro as an upgrade to my existing O2 account. One thing I forgot to check was how do I keep my current mobile number? Sorry to trouble you.

  • nickyl26_nicola Nicola law (@nickyl26_nicola) reported

    @O2 I have upgraded my phone 3 weeks ago with o2. Phone was sent out for delivery with #Dhl only for me to be waiting all day for #Dhl to reschedule for another day 5 times. I had no choice but to call o2 for the 10th time I cancel my order and reorders new phone

  • LogoRichard Richard Whiteside (@LogoRichard) reported

    @MartinSLewis I bought a PAYG SIM card from @O2 yesterday with £15.00 credit as emergency phone in car. "Number not recognised on network." @O2 customer service don't reply. I wondered if they might respond if I included your name here. #O2useless

  • ziggy_00 J 💙 (@ziggy_00) reported

    @O2 Hi, having issues activating Volt on my account, have sent a DM, can you please take a look? Thanks