O2 outages and service status in Wellington, England

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

• 
  shaun simpson (@shaunsimpson20) reported 8 minutes ago from Kemberton, England

  @O2 DM sent for some help and advice please

• 
  Red_Ex_Lab💙 (@Red_Lab19) reported 11 minutes ago from Wellington, England

  Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

• 
  Rhian Doyle (@rhiandoyle67) reported 17 minutes ago from Oakengates, England

  @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

• 
  Jen Eastwood (@jefflebum) reported 21 minutes ago from Shrewsbury, England

  @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

• 
  Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported 23 minutes ago from Bridgnorth, England

  @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

• 
  Mark T (@Tulstar) reported 27 minutes ago from Church Stretton, England

  @o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?

• 
  Phullup (@pherlopolus) reported 29 minutes ago from Telford and Wrekin, England

  Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

• 
  Law4Professionals (@Law4Professions) reported 41 minutes ago from Shrewsbury, England

  @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

• 
  John Davies (@johndaviesrev63) reported 47 minutes ago from Madeley, England

  Joined @O2 yesterday but trying to get through to customer support today is ****.

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 51 minutes ago from Shrewsbury, England

  @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

• 
  Mark T (@Tulstar) reported 52 minutes ago from Church Stretton, England

  @O2 Don’t worry I’ll try to call customer services again.

• 
  Sam Price (@pricesamuel56) reported 56 minutes ago from Shrewsbury, England

  @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Faheem Mira (@faheem_mira) reported 3 minutes ago

  @O2 why is it so difficult to add an international bolt on with you? O2 app doesn’t seem to give it as an option. 2202 says it’s for bolt ons but then just gives options for different things. I’ve required this service a few times for business and each time it’s a headache

• 
  elizeu (@iamelizeu) reported 3 minutes ago

  @O2 i’m still unable to access my account while i’m abroad. is there any workaround or way to fix this?

• 
  Ian (@iancharris) reported 4 minutes ago

  @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

• 
  elizeu (@iamelizeu) reported 6 minutes ago

  @O2 i’m still unable to access my account while i’m abroad. is there any workaround or way to fix this?

• 
  Maenie (@Maenie) reported 7 minutes ago

  @RonnieStidolph @O2 I had 3 lines with them that had been transferred from Virgin. Moved them all to Lebara this month. Will save £50 a month for the next 6 months thanks to the @MoneySavingExp offer I joined Lebara with. Customer service when I left was a joke.

• 
  rebecca ann jarvis (@rebeccaann1989) reported 10 minutes ago

  @O2 I've tried but it still won't let me use my rewards as that's all I want to do is to use the rewards I have without having to set up several ID and keep trying to sign in, it was way simpler when I could just go into the app and redeem my rewards

• 
  Chris Beale (@bealec1988) reported 11 minutes ago

  @jackreeduk @EnglandRugby @O2 He scored 4 tries the other day. Granted it was against Bristol so it doesn’t count but still. He’s only 5 points behind Feyi-Waboso who’s also had injury problems. I suspect his time will come once Borthwick is gone.

• 
  mark callow (@markcallow10) reported 14 minutes ago

  @LilHay @O2 @DarkSabers2013 They are shocking. Everything has gone downhill with them service and signal now so bad it’s beyond belief

• 
  Jack Fernley (@itsjackfernley) reported 16 minutes ago

  @O2 my SIM has been deactivated early before my replacement arrived. I was told I’d keep service until I inserted the new SIM, but I now have no signal at all and cannot call support. Please urgently reactivate my old SIM

• 
  🖤🧡🐝TeslaDeb🐝💚🤍💜🦕🦖 (@MsDebbieHolt) reported 17 minutes ago

  @O2 Hi. I am desperately trying to speak to somebody about my account but am being bounced between the app and the website. I can't get through to anybody on the phone either and I have been trying since Wednesday. Can you help please?