O2 Outage Report in Wellington, Telford and Wrekin, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wellington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wellington, England
Latest outage, problems and issue reports in Wellington and nearby locations:
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Red_Ex_Lab💙
(@Red_Lab19) reported
from
Wellington, England
Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds
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Law4Professionals
(@Law4Professions) reported
from
Shrewsbury, England
@law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...
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John Davies
(@johndaviesrev63) reported
from
Madeley, England
Joined @O2 yesterday but trying to get through to customer support today is ****.
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Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????
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Sam Price
(@pricesamuel56) reported
from
Shrewsbury, England
@O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.
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Phullup
(@pherlopolus) reported
from
Telford and Wrekin, England
Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!
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Jen Eastwood
(@jefflebum) reported
from
Shrewsbury, England
@O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Hardy
(@Richard97324518) reported
@steve_pez @O2 @Mobilescouk Worst company I have ever dealt with.
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Richard Green
(@rixster) reported
I moved house recently and have an iPad with @O2 data. Payment bounced and it is now off the network. After 1 hr + on the phone, they can’t tell me how much I owe them as I can’t receive a text msg to the iPad as it’s disconnected. What do I do ?
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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S.
(@scotaloft) reported
@O2 Agreed to have international calling bolt on and someone didn’t apply it so a 29 minute call yesterday resulted in £73.83 charges and a 4am email advising that my service was restricted despite being ahead with bills and owing nothing else. Called to discuss and was hung up on ..
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Hannah Marren
(@HannahLilibet) reported
Hey @O2 I seriously need some help with a Bill thing because I don’t know if it’s a scam or not
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Alan
(@alan_goose) reported
@O2 it seems that o2 are happy to add random addresses to my account & passing on to the credit reference agency, impacting my credit report! I am now associated with an address in a town I’ve never even been too! Very disappointed with o2’s response to this with no consideration
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Samantha Norris
(@JustBeingTrueMe) reported
@O2 hey O2 this is gonna be the last time I contact you for help before I report you for ignoring Customers Complaints and Query’s
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S.
(@scotaloft) reported
@O2 Called back and held on for 12 minutes only to be met with a barrage of call centre speak and a rude chap who told me to calm down despite me not being hyper in the first place.. hung up on him and called back- 15 more minutes on hold and was told that he had ...
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Danielle Bailey
(@DanielleBaileyx) reported
from
Roby, England
@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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ARBurtonAsksIfWeCanRejoinYet
(@ARBurtonWorld) reported
@O2 in a call with customer services today trying to arrange a SIM swap, I was told I could text "SWAP" to 20220 even from an EE phone to follow the process. Wrong: I can`t text to 20220 from an EE phone. What is the correct number when texting from another network?