O2

O2 Outage Report in Wellington, Telford and Wrekin, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 12/03/2025 04:25

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • keeley_barlow Keeley barlow (@keeley_barlow) reported

    @O2 for 6 days I have been unable to use my phone due to your services numerous phone calls and still not working! Absolutely shocking service!! I’ve been told same thing every day! I some how have bars on my phone but my accounts in credit!! LIVID!!! No one wants to help!

  • peter_mcclurg Peter mcclurg (@peter_mcclurg) reported

    @O2 @VMO2News @virginmedia They are not answering. Can you guys not sort this joke of a company out. 24 years as a customer and the customer service is the worst I've ever witnessed. Tie you in to 18 month contracts too so I'm counting down the months and weeks till I get out of such frustrating service.

  • clewsyworld Marc (@clewsyworld) reported

    @O2 my number ported over to you, however 24hrs later my voicemail is not working. When I call it from 901 its still the Tesco mobile voicemail, but call my phone & it just goes dead rather than send to voicemail. Tried calling 1750, wont work as "you have not received my number"

  • Aranz_ Aran (@Aranz_) reported

    @O2 hello. Tried to do the 02 priority Greggs offer at North Greenwich store and it says service not available when beeped at the til? I have now lost my code. Can you advise?

  • CliveJowett Clive Jowett (@CliveJowett) reported

    @O2 no signal for 2 days now due to mast not working OX7 6AF. Wondering if I'm gonna see a reduction in my bill? Probably not!

  • durberj23 James Durber (@durberj23) reported

    @o2 complaint of security staff o2 arena broke my hand ✋ last night D Block festival just cause I tried to get my girlfriend well now going back there to call 999 to report security staff in the yellow.

  • NRCUK Nick Chinn 💙 (@NRCUK) reported

    Simply useless support from @O2 currently, coupled with really poor signal in Bristol these days… time for change after 25 years I guess

  • MasterKC5 Master_KC (@MasterKC5) reported

    @O2 I have seen your network guide already and it hasn’t resolved my situation. I need to speak to an operator but the system says they are all busy. I can’t use your service but you are still charging me!!

  • queenfxdge 🦋Emily🦋 (@queenfxdge) reported

    @O2 I know a mast got taken down in Winchester but those “upgrades” you gave to other ones to boost the signal failed tremendously. Slightly fed up now😭 I just want to text my family man

  • EverSoSlightlyy Lewis (@EverSoSlightlyy) reported

    @O2 I wanted my bill date for both line rental and device on the 6th permanently and was told that was happening, but now im in arrears because device wasn't moved. And im logged in but any time i click any service or request it says it can not be completed or no agent is available