O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 01/01/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • shaunsimpson20 shaun simpson (@shaunsimpson20) reported from Kemberton, England

    @O2 DM sent for some help and advice please

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LiizOCallaghan Liz O'Callaghan (@LiizOCallaghan) reported

    @O2 are actually beyond useless. Never using them again😤

  • dikshadutta Diksha Dutta (@dikshadutta) reported

    Dear @TheO2 , why is it such a nightmare to talk to your customer service here in Germany and setting up internet wifi at home with @AVM_DE. No email that we can write to, no one talks on the phone after 45 mins of waiting. @O2

  • Asif15584925 AV8 (@Asif15584925) reported

    @kellyfhaycock @O2 I’ve been with O2 for 24 years what have they given me NOTHING apart from poor customer service

  • mally_mummy mally mummy (@mally_mummy) reported

    @O2 were having problems making and receiving calls in the Kingswood, Bristol area for the last three days. Is there a problem? It’s not just my o2 phone, also husbands.

  • onlyonedovey Andrew Dovey (@onlyonedovey) reported

    @o2 get the award for most annoying customer service .. app doesn’t let me do what I need and 202 automated helpline blocks any human contact and tells me to use the app .. just another level of stupid #o2

  • bhesmondhalgh Brian Hesmondhalgh 💙 (@bhesmondhalgh) reported

    @O2 I have been calling your support line and keep getting thrown out. I have a technical query and can’t get an answer. Not a good customer retention scheme.

  • JenLipgloss LIPGLOSS💋 (@JenLipgloss) reported

    I’ve ordered a SIM card replacement over 7 days ago and it still hasn’t been delivered. Appalling customer service by @O2 !

  • CakeDan5 WineDan (@CakeDan5) reported

    @O2 Even calling up and saying that I wish to ‘make a complaint about your customer service’ gets me cut off. @Ofcom I cannot make a complaint directly to O2! Can you help me make a complaint about poor pricing for existing customers please?

  • Andy_Mulroney Andy Mulroney (@Andy_Mulroney) reported

    Anyone else @O2 down in Bolton?

  • nicwaltham NicolaWaltham (@nicwaltham) reported

    @O2 is there an issue with service in Canterbury ? I’ve had no service for 24 hours now