O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 12/10/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

  • shaunsimpson20 shaun simpson (@shaunsimpson20) reported from Kemberton, England

    @O2 DM sent for some help and advice please

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Hotwheels_1978 Lee (@Hotwheels_1978) reported

    Hi @O2 so I’ve been with you since the old days, many many years, but at the end of my current contract it’s time to move on, why?? Well at the football yesterday, guy to the left full phone signal, guy to the right full phone signal, me nothing…it’s about time this was sorted.

  • Rachelwills76 Rachel (@Rachelwills76) reported

    @O2 got a new phone and tried swapping my number but I’ve had no signal on my old phone and my new phone. How do I resolve this? I have phone calls I need to make for work. 🤔🤔

  • MiaxKempster mia (@MiaxKempster) reported

    @O2 my boyfriend is with you and has had no signal all day, it’s been an issue a few weeks ago but came back after a couple hours. He needs signal for work. What’s the point in paying for a SIM card when you’re getting no signal??

  • CreationByCarla Carla Dodd (@CreationByCarla) reported

    @O2 hi my app is saying I have used spaseekers voucher when I have not. Can you help please?

  • nigpit Nigel Pitcher (@nigpit) reported

    @O2 Absolutely disgusting customer service from South Africa! Called 10 times in 7 days for a total of 125 mins! Still no Data connection!!!

  • idimmock Ian Dimmock (@idimmock) reported

    @paulha74 @O2 It’s not proving easy with O2 I’m afraid. If they reach out to me I will help them as I have a system ready for them to join

  • OS_Adams ZzelakS (@OS_Adams) reported

    @KemiOlunloyo @O2 You never die?

  • georgie27800123 Boo (@georgie27800123) reported

    @O2 hi I’m trying to log on to the O2 venue app, I’ve tried to reset my password, but the email is never going to my account, and when I try to make a new account it says that my email is already a user, can you help at all?

  • EmilyDaly11 Emily Daly (@EmilyDaly11) reported

    @O2 No o2 just doesn’t work in the area why do non of you listen !!!!! Again five star customer service from o2 🙈🙄 annoying that I’m expected to pay for something that doesn’t work !!! It hasn’t worked in this area for years

  • atole63 Alan Tole (@atole63) reported

    @O2 Just give us a decent service would help. Stop the bullshit