O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 12/11/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • HuntEllie93 Eleanor hunt (@HuntEllie93) reported

    @O2 tried to redeem your voucher at stenson fields pub but the voucher would not work even when typing in the code. Is there a problem with the code?

  • andyhamill1 Andy Hamill (@andyhamill1) reported

    @LeighNYA @O2 Somebody else not happy with their service provider. Hope yours gets sorted Leigh. Enjoy your break.

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 your customer services team wouldn’t help to move my number to pay as you go. Can you please help me with this?💙💙💙💙

  • char_charmed 💥🧙‍♀️🔮ForeverCharmed🔮🧙‍♀️💥 (@char_charmed) reported

    I swear to god i won't be paying my @O2 bill this month if they don't sort out their network!..

  • WestlifeDreams ConcertJunkie🦉 (@WestlifeDreams) reported

    @O2 been waiting a long time for Complaints Review Team to ring back and sadly I Just missed a call from Sarah as I was in an area with limited service. Gutted as I cannot get through now. When rang back said rang about an offer don’t need to ring back. Any advice pls? 🙈😱

  • NSeckington Nick Seckington (@NSeckington) reported

    Please don’t use @O2 poor service no customer service, lost money paying for a poor service sim don’t work been to shop don’t help now card clones bank phoned to ask phone don’t work thanks a lot @O2 #poorcustmerservise

  • wine_oasis Truffles 🇪🇺🇲🇺 🇺🇦 (@wine_oasis) reported

    @O2 #O2 Once again you cannot make calls or receive as once again the service has dropped since yesterday evening. This is the 4th time. When is the service going to return Barnet, London

  • ihhi987 IH (@ihhi987) reported

    @O2 It says you’re doing upgrade work. You haven’t answered the question about a discount. Unacceptable to not have service all week

  • TamlynWorrall Tamlyn Worrall (@TamlynWorrall) reported

    @O2 not only did you fail to transfer my sons number to his new account, in spite of hours on phone & assurances today, it seems you have now CUT OFF both phones completely. And yet, we are being charged for 2 accounts with O2. Neither phone number works. Please call me urgently.

  • mjennings23 Jennings (@mjennings23) reported

    @O2 can’t seem to find this info online - how much is it to add a cellular smartwatch plan to a sim only contract - looking at switching to you but not yet a customer