O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 03/31/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • petefitz52 Peter Fitzpatrick (@petefitz52) reported

    @O2 priority Play on Monday keeps saying there's a problem and booting out of any chance of even playing for prize Not a good look What's happening?

  • grandegilmore neha (@grandegilmore) reported

    @lordasrieI @GrandeTourNews @o2 help!

  • ihavtoo Ihavtoo (@ihavtoo) reported

    @O2 hi, having trouble upgrading my phone via O2 switch up and also purchasing an Apple Watch. Same card I used to make a payment for my monthly bill (which went through fine) is not being accepted to pay £1 for either device. Can I get some help please.

  • BeckTwiFreak Beck👸🏼 (@BeckTwiFreak) reported

    @O2 the app crashed when I was trying to do the 12 month tastecard thing now it won’t let me reuse the code but when I log in with the details I was using before it crashed- it’s asking me to pay? Help please 🙈

  • annabellediana1 Annabelle 🇨🇴 (@annabellediana1) reported

    @O2 I claimed my tastecard but never received an email?? it has been a week now so I am unsure what to do!

  • TheGreenBarrow Rick Barrow (@TheGreenBarrow) reported

    @O2 shocking service. So far you've got two upfront fees, stuck on credit check, around five days later I phoned you to get the money back and you cut me off three times. Not impressed. I want to be refunded the fees I've paid

  • 17Hepzibah Eppie Churcher 🎲 (@17Hepzibah) reported

    Hello @O2 Team, any news on a replacement mast near The Plain in Oxford now the Sainsbury's building is going? 5G/4G reception is awful now in the area.

  • 2SortsNorfolk Darren (@2SortsNorfolk) reported

    @O2 I don’t have either of those. I’ll go into the O2 shop and have a moan in there. No point in calling CS as they’re in South Africa and have no idea what network congestion is or means. And I haven’t got 45 mins + to sit in the queue.

  • olivernunn93 Ollie Redding 🏴󠁧󠁢󠁥󠁮󠁧󠁿🔴 (@olivernunn93) reported

    @O2 what has happened to signal on your network in the past 6 months! Service is shocking. After nearly 20 years with an o2 sim/contract I’m debating moving. I struggle for signal everywhere!

  • Merse2506 John Mercer (@Merse2506) reported

    @O2 why am I still waiting for O2 to sort out why i cannot access the O2 APP? Its been 6 weeks of my new phone and tjet are quick to take tje money but service is shocking. As a VM custimer its now double shockung customer service. I need to escape fron these contracts