O2

O2 Outage Report in Wellington, Telford and Wrekin, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 11/25/2025 08:55

November 25: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • seemagaursajwan S1mm1 (@seemagaursajwan) reported

    @O2 @virginmedia O2 network is totally dead ?? Can’t access my phone

  • Mahin56io Mahin (@Mahin56io) reported

    @OneShotVentures @O2ETHDao Now, in-game NFTs are redefining how a gamer can generate intrinsic value, but because of the fierce competition,players from emerging economies may not be able to afford the initial outlay to purchase such assets. How does "@O2 ETHDao official" help solve this problem?

  • Mahin56io Mahin (@Mahin56io) reported

    @OneShotVentures @O2ETHDao Many incubation facility projects focus only on supporting other projects during launch, but can incubators really support these new projects even more?If so, can you tell us how @O2 ETHDao will support new projects after IDO?

  • sally_zehil Sally (@sally_zehil) reported

    I am so disgusted & disappointed with the unprofessional attitude with @O2 re my account. Does professional not exist anymore? I have been a loyal customer for 20 years plus.

  • benreg_an benreg.an (@benreg_an) reported

    @toastfortwo @FelicityCloake @O2 3’s reception is terrible though. I live in London and have 1 bar of signal. When I was with EE I had 4 bars.

  • ConwyHistory 𝕸𝖔𝖗𝖌𝖆𝖓 🦖🛡️👻⚔️🦕☠️🏰 (@ConwyHistory) reported

    @O2 Yeah because I haven't already tried it all 🙄 Never had this issue when I was on @EE

  • itssamlou_ 🦋 Sam 🦋 (@itssamlou_) reported

    Hey @O2 someone DM’d me about changing my phone contract to a cheaper one with same amount of data, texts and minutes which I did, but now I have no phone signal at all, there is no issue in our area either

  • asoiafliam liam (@asoiafliam) reported

    @O2 Hi, I changed to your network a couple days ago and I’ve had no service from about 10am today. Any help? Thank you

  • MissHx83 Sarah H (@MissHx83) reported

    @O2 I have had no service for over 24 hours on my phone. Checked service tracker and no problems - turned phone on & off every hour …but nothing! Can’t call you….can you please help!!!!

  • PethurstStuart Stuart Pethurst (@PethurstStuart) reported

    @O2 hi, I have just bought a new 12 month sim plan and created an account, but I am unable to login to the app or add the 3 months Disney? Do I need to wait until I have the sim?