O2 Outage Report in Wellington, Telford and Wrekin, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wellington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at O2
O2 is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wellington, England
Latest outage, problems and issue reports in Wellington and nearby locations:
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Jen Eastwood
(@jefflebum) reported
from
Shrewsbury, England
@O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.
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Mark T
(@Tulstar) reported
from
Church Stretton, England
@o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?
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Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????
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Law4Professionals
(@Law4Professions) reported
from
Shrewsbury, England
@law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds
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Phullup
(@pherlopolus) reported
from
Telford and Wrekin, England
Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!
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Mark T
(@Tulstar) reported
from
Church Stretton, England
@O2 Don’t worry I’ll try to call customer services again.
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Red_Ex_Lab💙
(@Red_Lab19) reported
from
Wellington, England
Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews
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shaun simpson
(@shaunsimpson20) reported
from
Kemberton, England
@O2 DM sent for some help and advice please
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John Davies
(@johndaviesrev63) reported
from
Madeley, England
Joined @O2 yesterday but trying to get through to customer support today is ****.
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Richard Anderson 💙🇺🇦
(@MrRichAnderson) reported
from
Bridgnorth, England
@O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?
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Sam Price
(@pricesamuel56) reported
from
Shrewsbury, England
@O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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dlo'dc
(@debiloo2381) reported
@O2 Everywhere I go. This morning it wasn't working at one end of kirkcaldy and when I was at the school which is opposite side of kirkcaldy and still same issues. Lost count of how many times turned on and off
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John Hall
(@jackalspaceship) reported
@O2 please sort your network out. It continually drops out or there is no signal around wotton under edge, Malmesbury tetbury. You say that there is coverage but it is fundamentally untrue
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Jamie Glackin
(@JamieGlackin1) reported
Hivemind - what's the best customer service for business mobiles because after 14 years with @O2 I've had enough?
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crhiled
(@crhiled) reported
@O2 I have tried to cancel my O2 travel but it won't let me and I needed to cancel by midnight and it's currently 11.14 UK time. Please confirm that I will not be charged any further
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dlo'dc
(@debiloo2381) reported
@O2 please can you say if there is a problem with the network. As I'm not only one suffering with lack use of phone even if we have 3 bars etc still not able to call text or use data. I'm fed up of it since you joined with virgin this is happening regularly.
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Jamie Glackin
(@JamieGlackin1) reported
@mikedailly @O2 Problem is all of the phones are on their last legs at the end of a two year contract. But i will look into that.
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Stephen Stanker
(@stephenstanker) reported
@o2 disgusting behavior not helping my mother with her account. Countless calls and ignored emails. She has to look after my dad with dementia as well as the stress dealing with your chronic customer service
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Lynda Gauld
(@lg01) reported
@JamieGlackin1 @O2 Been using EE for years and have been impressed with their customer service to date. Be interesting to see if this changes with the BT/EE set up!
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Jenna
(@jfinla16) reported
@O2 beyond raging at the **** service I’ve had from yourselves today. Awaiting a phone call from my cardiologist and no idea if they’ve called today and won’t be able to speak to them until you sort this issue
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Dale Bro
(@dbro25) reported
@O2 2 years left on a 3 phone contract deal , was with with bt cellnet prior to o2 taking over , can’t I wait to dump o2 as quickly as possible, good customer leaving , signal is terrible , and o2 won’t believe how terrible the signal is when the service is challenged