O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 01/24/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jayforthewynne Jay Wynne - Johnston (@jayforthewynne) reported

    @O2 I am trying to sort out my bill / talk to payment management team. Everytime I try and ring it won't connect and the live chat has said that's the only way to get in touch with them, you see the issue there, I need to be able to ring them to sort out being able to ring...

  • becks48 becks (@becks48) reported

    Arghhh I cannot get into my o2 app it continues to say the details to my security question is incorrect when I try to reset the password. Please help @O2

  • bunnymaid bunny (@bunnymaid) reported

    Pretty sure this isn't @O2 "o2onlinesupport .co .uk" This sort of crap means that a .co.uk can be trusted about as far as the average (non-scotsman) can toss a caber while sober.

  • phantomcitiess raygun (@phantomcitiess) reported

    @O2 Hi, it’s in Dundee. The Network checker has half no signal, half only signal outdoors. Its been like three days now..

  • KIRSTL kirsty (@KIRSTL) reported

    @virginmedia @O2 I have activated the volt through my 02 app and it says I’m ineligible for volt as virgin media isn’t available at my address.. yet I’ve been with Virgin media for 5 years at my address with broadband. Can you advise why it’s saying this please? And what you will do to fix it ?

  • zaynab_oxxo onlyzaynab (@zaynab_oxxo) reported

    @GeoKet72 @O2 @TheO2 has got to be a sick joke. How many times have I tried to get through to customer service and you guys will end the call on me? Proved why yet again people shouldn’t join your service.

  • avapari goldi (@avapari) reported

    @NatalieMcCoy92 @O2 Same here ! And never trying to give u good offer @O2

  • jamesalsimmons1 James Simmons (@jamesalsimmons1) reported

    @ThomasEdmund71 @O2 Did this arrive in the end Tom - having similar problems myself

  • Carlo14601 Carl (@Carlo14601) reported

    @O2 It’s capacity issues, you run off band 1 and band 20 here and for the amount of users it’s very slow. Need to add 3/40/38 to the mix or even 5G to help with it 😩

  • kiran_klair Kiran Klair (@kiran_klair) reported

    @O2 just been on hold for half an hour for your agent to hang up on me. Can you ring me back please