O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 12/19/2025 17:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulHag87 Paul Haggerty (@PaulHag87) reported

    @O2 Once again... my complaint still hasn't been actioned. Who do I need to escalate this to as your complaints team seem to be unable to resolve this?

  • nehalorn nehalorn (@nehalorn) reported

    @O2 @O2 still waiting on my refund since the 30th of march. No help from customer service or direct message. Can you confirm when will receive my refund

  • eddiedavies69 Eddie Davies (@eddiedavies69) reported

    @virginmedia now been waiting for a reply on your WhatsApp support channel about the Volt2 #scam for over 12 hours @O2

  • Woody4727 myra woodhouse (@Woody4727) reported

    @O2 please contact me about an ongoing issue with payments about a phone I’ve never owned. Furious to discover I’ve been charged for nearly two years - £21 a month

  • visartuk Andy Sears (@visartuk) reported

    @O2 So in a chat with O2 to cancel my late wifes phone contract. Impossible, now had to cancel direct debit. Tried to pay it off, they will not have it. Extort money out of dead people. tut tut

  • ColinPC62 Colin Parker-Chance 🌹🏳️‍🌈🏳️‍⚧️ (@ColinPC62) reported

    @O2 Yeah I know over three hours later! Thanks but you were not help at all even on the chat part of your website we’re you were advising you could circumvent GDPR rules by helping me get info on my daughters phone account! Incompetent doesn’t cover it!

  • CharlieIDIC IDIC (@CharlieIDIC) reported

    And it isn’t giving me the allowance it says. It’s gone on as 7 Fb not 14 @O2 and @virginmedia are awful

  • nehalorn nehalorn (@nehalorn) reported

    @O2 still waiting on my refund since the 30th of march. No help from customer service or direct message. Can you confirm when will receive my refund

  • LiamCrag Liam Craig-Robertson (@LiamCrag) reported

    @EnglandRugby @O2 I would go with Ellie but if Abby was there then she would win hands down. Get well soon Abby 🙏

  • JcBettor JC (@JcBettor) reported

    @O2 signal in my area is rubbish, your website has said there is an issue with the mast for ages, when will it get fixed?