O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 12/10/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • suzecollinson Susan Collinson (@suzecollinson) reported

    @O2 hi have I sent a dm to the right account to help me?

  • Ballymoran Taffin (@Ballymoran) reported

    @Slug_a_otoole @O2 It works okay on 4G but slows right down on 5G. And it’s not because I got my COVID booster jab. I got that in December.

  • 3imear Eimear McGovern (@3imear) reported

    @O2 received 4 calls and a text today telling me I hadn't paid my direct debit and would be charged £3.50 - even though you took my payment and then refunded it. Shocking to penalise customers for your mistake when the customer service agent admitted it was a widespread problem.

  • hausofgossip joseph • he/him (@hausofgossip) reported

    @O2 if I bought my tickets on o2 priority (and so they are labelled as o2 priority tickets) but I am no longer an o2 customer, does this matter for the priority queue? Does access to this queue depend on the ticket or the priority status of the customer?

  • rsbo Qamar ZK (@rsbo) reported

    @O2 nobody has got back to me and I am really getting frustrated. O2 customer Rep on the phone now saying that another 5 to 7 working days will take for the restrictions to be lifted. What a shambles is this

  • Aa_l_e_x_______ alex (@Aa_l_e_x_______) reported

    @O2 phone upgrade…phone lost by @DHLParcelUK …none of the companies know where my new phone is… they send me from one to another!two massive companies that cannot locate a phone…and the customer has to just wait for them to blame each other!!! Disgusting

  • KMotherofcats Mother of Cats (@KMotherofcats) reported

    @O2 @LoveIsland Can you work on your chat option please? I’ve been trying to raise an issue with my phone for days, Going through my account, “unexpected errors” are glitching my apps and usage.

  • CurryInTurry DJ Nerja 🇺🇦 (@CurryInTurry) reported from Manchester, England

    @O2 @purpledolphins7 They didn't help me. They didn't apply the increase in speed. In fact they said I could have 1gig for £30 extraper month. False advertising and liars!

  • AmberSeesRed 👩🏻‍🦰 Becca L (@AmberSeesRed) reported

    @SkyUK My signal keeps going and calls ending. I can’t see an issue on the coverage website but local @O2 masts do have issues. #nosignal #CW5

  • hordak2569 Hordak2569 (@hordak2569) reported

    @O2 hi I need help with the o2 priority cinema codes I have sent a direct message thanks