O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 12/09/2025 09:10

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Taylod61 ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported

    Why is it so impossible for @O2 to provide a simple 4G network that actually works.

  • alex_BRoden Alex Roden 🔰 (@alex_BRoden) reported

    @O2 day 6 with no network! Even a circus doesn’t leave the clowns in charge!

  • hlgmjs Mike Hannah (@hlgmjs) reported

    @O2 good morning, I have tried on several occasions to email the CEO and customer services but haven’t had a reply.

  • Itslaurajane89 Laura Jane Minto (@Itslaurajane89) reported

    @O2 It's OK, I've been into my local o2 store this morning. Turns out @SamsungUK just lies to their customers and you don't take a contract out with o2 tiu just their network, turns out samsung use a third party network provider! However do want to give a shout out to Jack from the

  • leewightman12 lee wightman (@leewightman12) reported

    @WayneWheatley44 @O2 I've tried all of their "tips", their network is completely overloaded. Far too many people using a cheap inefficient network. They need to dump billions into improving it which will take years.

  • lakoma Kasia (@lakoma) reported

    @mrsyeoman @O2 I did get someone’s attention eventually but it took hours 😳 I hate that chat feature - I don’t want to ‘go about my life’, I want a human being solving my issue in as short a time as possible.

  • gyreandgimble Leigh 🦥 (@gyreandgimble) reported

    @O2 Hi, I've been at my parents' since Weds 15th. At no time have I had any sustained signal & at such a crucial time in my life. They are based in PR4, but this problem has been throughout Blackpool, too. My O2 relatives have had the same problem

  • _LoneWolf_ Paul (@_LoneWolf_) reported

    @O2 don't worry about replying. I've filed a complaint. When a week isn't enough time to answer a simple query it tells me everything.

  • spuddyboy1979 paul stubbings (@spuddyboy1979) reported

    @O2 honestly don't think I shud pay my bill this month your phone service been shocking no network for a week in n out important phone calls cut off got too be breach of contract u would bill me if I leave early but u cant do the service of my contract ????

  • 19581lucy7_ X.🕊🇯🇲✨ BLACK BARBIE DRESSED IN BULGARI ✨🌈 (@19581lucy7_) reported

    Even selecting leaving the network “your call is in a queue” @O2 BLOODFIYAHHH!!!!