O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 03/25/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Anic_tm . (@Anic_tm) reported

    @o2 Who do I contact to file a complaint because this is appalling. It has now been 10 days since my phone arrived and I still have have no access to my o2 account and no cellular service. This is not what I paid for.

  • SMidfielder_FM SupportingMidfielder (@SMidfielder_FM) reported

    @MrKarlWilson @PK1_F1_Fan @O2 Nice to know I am experiencing the same then... EE were absolutely brilliant I thought. I've ordered a phone, and between o2 and DHL it's been lost and no one seems to be bothered to want to help me!

  • DavidFl32814060 David Fleming (@DavidFl32814060) reported

    Still trying to sort out issues with @O2 but it looks like the problem is with a company called @Aerial_Direct If they contact you ignore them. Conmen who I’m reporting to the authorities 🤭🙁

  • MoneySlaveMafia Money Slave Ent (@MoneySlaveMafia) reported

    @O2 please get back to me as I have no service and it’s very inconvenient your customer service is not working

  • MrKarlWilson Karl Wilson (@MrKarlWilson) reported

    @O2 Take your time, it’s been 6 weeks, 2 wasted days off work, and over 18 hrs listening to you terrible hold music….clearly no rush.

  • dazwright86 Darren Wright (@dazwright86) reported

    @O2 been with this network for 20 years and have been happy but the last 6 months have been a shambles, the signal all round the country has gone from the best to the worst, especially in the area I live. Compared to other networks it’s hopeless and probably the most expensive.

  • RobertPaulMiles Rob Miles (@RobertPaulMiles) reported

    Impossible to speak to @O2 Get told the store can help but they can’t. Can’t call as it says they’re too busy and hangs up. Fab.

  • DrNickSpiller Nick Spiller (@DrNickSpiller) reported

    @virginmedia @TheBHF @O2 Yet another interruption of service. You used to be so good but now almost unusable.

  • a229 Dom Winsor (@a229) reported

    @O2 That's all covered, think you need to look into your network. Others seem to have intermittent issues too. In the same location sometimes I get good data, sometimes not, which rather seems to point to your network rather than my device.

  • MrJakeyJake Jake (@MrJakeyJake) reported

    @O2 absolutely painful getting in contact with customer services. Over an hour on the phone and I’ve barely spoken to someone