O2

O2 Outage Report in Wellington, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wellington, Telford and Wrekin, England 01/18/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • shaunsimpson20 shaun simpson (@shaunsimpson20) reported from Kemberton, England

    @O2 DM sent for some help and advice please

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

  • MrRichAnderson Richard Anderson 💙🇺🇦 (@MrRichAnderson) reported from Bridgnorth, England

    @O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mindserenade Jase (@mindserenade) reported

    I’m so angry at the chiselling bastards at @O2 They deliberatly make it impossible to cancel bolt ins

  • SJG_1977 Sarah Goldsack (@SJG_1977) reported

    @O2 simply trying to speak to someone about my bolt ons, no one to help on chat and can’t find a number to call. Please advise the number I should use

  • mindserenade Jase (@mindserenade) reported

    @O2 you now how contemptible it is to hide the ability to cancel bolt-ons to screw your customers?

  • varinderldhiman varinder ashu dhiman (@varinderldhiman) reported

    @O2 Thanks for the reply. But what can we do if it stays like this? What other options are available to me? If you can help with this, please?

  • ashleymawalsh Ashley M A Walsh (@ashleymawalsh) reported

    @O2 It’s happening at almost every theatre venue we have visited. Both inside and outside. The general coverage is terrible

  • 1madwoman1962 maddie (@1madwoman1962) reported from Wellingborough, England

    @O2 I am taking your company to the ombudsman as I am still getting threatening phone calls, customer loyalty obviously means nothing to O2 any more

  • EmmaSut77184774 Emma Sutherland (@EmmaSut77184774) reported

    @O2 They advised to contact customer services i have dm and replied before and nothing has been done

  • wassuptwits clint (@wassuptwits) reported

    @O2 @dickiemint1 Unfortunately airtime rewards gift cards takes your money but doesn’t provide the gift . I’ve emailed them , DMd them on Twitter and nothing. It’s a massive issue when you lose trust in a company and I feel a fool for being sucked in with bonuses. I too have been scammed

  • varinderldhiman varinder ashu dhiman (@varinderldhiman) reported

    @O2 No outgoing calls since last Friday, No one bothers to check the issues. I think it's time to say bye to O2 after 9 years of staying with O2.

  • EmmaSut77184774 Emma Sutherland (@EmmaSut77184774) reported

    @O2 Yes I have tried everything, I was misinformed and now no one can do anything to help disgusting from a big company