O2

O2 Outage Report in Shrewsbury, Shropshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shrewsbury, Shropshire, England 01/30/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • scottishbutter STJB (@scottishbutter) reported

    @O2 my partner had a failed payment. We have called and the call ends before talking to someone. When we got through one time they hung up. Please help

  • VictoriaDuff78 Victoria Duff (@VictoriaDuff78) reported

    @O2 new customer, cannot access account,no password,says registered, cannot reset password, conflicting information when trying to reset password on phone to you for 1 hour, still can’t get into account ?! What on earth !!

  • ceribethlem Prif Farf Cymru (@ceribethlem) reported

    @Carmarthenish @O2 I find them very patronising, withou listening to the problem

  • ceribethlem Prif Farf Cymru (@ceribethlem) reported

    Is there a worse customer support service than the one by @O2

  • eyeshoot Sarah Franklin (@eyeshoot) reported

    @O2 Can you help please? I have sent to my number via DM.

  • raymccreath Ray McCreath 💙💛 (@raymccreath) reported from Hamilton, Scotland

    @sumazonSW @O2 That's not a bad idea, amazon can deliver a printed t shirt on Monday, Tuesday I'll be in an o2 shop in Glasgow

  • stefj1973 Stefan Jowett (@stefj1973) reported

    Dear @O2 your service has left me stressed, unable to collect my upgrade and pretty upset to say the least! 😡😠🤬 Been with you for years and today's treatment i find absolutely appalling!!! I don't have words enough for how I've been treated today!!!

  • BrookieLeeds Brookie (@BrookieLeeds) reported

    @O2 Just like your customer service team.

  • raymccreath Ray McCreath 💙💛 (@raymccreath) reported from Hamilton, Scotland

    @o2 absolutely shocking customer service... overcharged on bill by nearly £1800 and been trying to get money back. O2 have admitted error but to date have been unable to get refund. Another 45 mins on phone today and still cannot tell me when money is coming back.

  • LydiaLe39318294 Lydia Lewis (@LydiaLe39318294) reported

    @O2 I have and its not working, quite a few people in bridgend have problems so it shows its a problem in the network area that needs addressing ASAP