O2

O2 Outage Report in Shrewsbury, Shropshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shrewsbury, Shropshire, England 08/18/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MJGgraphics MJG (@MJGgraphics) reported

    @O2 It suggests there are no issues. But this is an issue for years now

  • hainsey76 Hainesey (@hainsey76) reported

    . @O2 you can expect an uptick in customers leaving @ThreeUK today. I've been with them over 20 years and had enough. Appalling network connectivity in the last year and no compensation, just higher charges @ThreeUKSupport

  • skipptg Tim Skipper (@skipptg) reported

    @O2 PLEASE can you stop sending me a monthly bill for £0.00. I've not been an O2 customer for 9 months.

  • sadelta99 Andy (@sadelta99) reported

    @O2 Thank you - confirms a mast is not working which explains it

  • setmedicUK Paul Scott (@setmedicUK) reported

    @O2 surely has to be the worst network provider in the UK .. how on earth can you be 5 miles from a city centre with no reception .. absolute joke!! Time for a change #O2

  • mrgavinashby Gavin Ashby (@mrgavinashby) reported

    @O2 really poor service in the e16 royal docks area over the last few days, is there any reasons why this is happening

  • Eb_Merc_Boy69 GrumpyBenovski.. (he/porkie)... (@Eb_Merc_Boy69) reported

    @neilsta84 I'd love to know too, as @O2 has progressively getting worse... they never except responsibility pass buck all time..

  • tillotsizzle Simon Tea (@tillotsizzle) reported

    @GuinnessGirlGLA @O2 @SamsungUK I spoke to someone at the Samsung shop, apparently they know it's an issue and just have to wait for a patch to be released. Don't bother speaking to Samsung help online, they'll insist there is no issue, absolute waste of time.

  • laurak180905 Laura King (@laurak180905) reported

    @ElizOla_ @ThreeUK @O2 O2 is down too I think, I've not been able to make calls since yesterday, neither can my daughter

  • antler_62 Mostly a grumpy *** (@antler_62) reported

    Is it too much to ask for a mobile signal. It’s 3G at best. It’s 2025! @O2 @EE I’ve got both your SIM cards in my phone.