O2

O2 Outage Report in Shrewsbury, Shropshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shrewsbury, Shropshire, England 02/09/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Law4Professions Law4Professionals (@Law4Professions) reported from Shrewsbury, England

    @law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • pricesamuel56 Sam Price (@pricesamuel56) reported from Shrewsbury, England

    @O2 - suddenly 4G is absolutely shit. What a farce. I want my money back. Been shite for days.

  • jefflebum Jen Eastwood (@jefflebum) reported from Shrewsbury, England

    @O2 I'm onto the 4th day of only being able to use my phone if it's on WiFi. I live rurally so my WiFi is terrible and I rely on my 4g. This isn't good enough.

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • k84_kim Kim (@k84_kim) reported

    @O2 @chaseandstatus I'm getting so annoyed at your stupid company. No one is helping me. And I hate being ignored

  • GeorgiosThemis1 Georgios Themistocleous (@GeorgiosThemis1) reported

    @O2 Hello, on Monday I started the procedure to transfer my number to O2. The number was transferred yesterday (Tuesday), but while I can send SMS, I cannot receive any SMS. Can you please fix it as I need to receive SMS daily for verification purposes such as bank and other apps

  • loganutchy Jakub🇺🇦 (@loganutchy) reported

    @O2 Your website is completely down on my end. 400 bad request can’t get through on any method

  • esrose2003 Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

  • Chloe_Louissee Chloe (@Chloe_Louissee) reported

    @O2 I need some help with something and cannot access my app to use the live chat. How can I get help?

  • d4nwright Dan Wright (@d4nwright) reported

    @O2 hello, I saved the Nero coffee offer this morning, gone to use and it’s been removed from my saved offers! Second time this has happened, what’s the point in saving them if you just remove? Please can fix and honour

  • ThomFairey Thom (@ThomFairey) reported

    @O2 I need help and it seem there is no other way to contact you. I signed up for a O2 SIM through my virgin TV package however I've been unable to sign into my account. It says 'i need to activate my account'. I contacted O2 originally when this happened but got nowhere.

  • noitsbecky01 Laura 💖 (@noitsbecky01) reported

    Hi @O2 is there an issue with the phone lines? Using my phone for work and the last 6 people couldn’t hear me?

  • ezzeeegooner Ian (@ezzeeegooner) reported

    I’ve had enough of @O2 !! Loss of signal, 4G drops out all the time😡 used to have best coverage for my area now it’s ****😡 Been a customer for over 8 years & I’ve seen nothing but their prices keep going up & their service get shittier😡 Won’t be renewing contract,goin @SkyUK

  • carboncoach Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, England

    Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!