O2

O2 Outage Report in Walton upon Trent, Derbyshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Walton upon Trent, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Walton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Walton upon Trent, Derbyshire, England 08/11/2025 06:10

August 11: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walton upon Trent, Derbyshire, England

The most recent O2 outage reports came from the following cities: Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Phone
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomBurton upon Trent Total Blackout
United KingdomDerby Phone
United KingdomSwadlincote Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Walton upon Trent, England

Latest outage, problems and issue reports in Walton upon Trent and nearby locations:

  • devilwoman1975 Alison Hadley 🛵 (@devilwoman1975) reported from Walsall Wood, England

    @O2 losing signal on walsall area

  • c_booth1990 Chris Booth (@c_booth1990) reported from Walsall Wood, England

    @O2 please can you get the signal sorted in The Walsall area West Midlands the signal is horrendous keeps dropping out! Thanks

  • DeanHawksworth dean hawksworth (@DeanHawksworth) reported from Swadlincote, England

    Been completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡

  • RampziieTweets Dad (@RampziieTweets) reported from Walsall Wood, England

    @TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable

  • James_Burton04 James Burton (@James_Burton04) reported from Tamworth District, England

    Loosing the will to live with @O2 and the appalling lack of customer service!! Nearly 4 weeks and still no refund received!!

  • EnvisRacingFan Natalie. Rome next (@EnvisRacingFan) reported from Burton upon Trent, England

    @thelifeofjadey @O2 BT. They use EE s network and are so reliable

  • GedNeilAlex #boredinafactoryupddated (@GedNeilAlex) reported from Walsall Wood, England

    Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!

  • crazysamsam Samantha Thompson (@crazysamsam) reported from Walsall Wood, England

    Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

  • rachelmsellick Rachel Sellick (@rachelmsellick) reported from Etwall, England

    @oflahertyevents @O2 I'm in Derby right now.m same problems 👀😪

  • macwool paul woolley (@macwool) reported from Brownhills, England

    @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

  • Dedicated_Mole Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England

    @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

  • helsmels44 Hels Mels at the Old Smithy Garden. 🌜🍁🍄 (@helsmels44) reported from Walton upon Trent, England

    @O2 Cor, O2 have the worst ever customer service. No contact 4 weeks after death..then 4 letters wanting £19 paid, with them instructing debt collectors. No process checking if calls have been made or age of the acc holder.should introduce new process due 2 covid

  • Paul1366 The McFugget (@Paul1366) reported from Tamworth District, England

    @O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.

  • mparkerjones Matthew Parker-Jones Hall (@mparkerjones) reported from Walsall Wood, England

    @O2 hi we ever getting a fix for postcodes WS14 and WV14 terrible phone signal and data just doesn't connect mentioned in December and according to your app it would be fixed in 2 weeks ?! 4months later still exactly the same

  • sukirandhawa4x4 Suki Randhawa (@sukirandhawa4x4) reported from Walsall Wood, England

    @O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.

  • ellenkenty ellen (@ellenkenty) reported from Lichfield, England

    @O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???

  • TheCakeSpa The Cake Spa (@TheCakeSpa) reported from Lichfield, England

    Absolute garbage signal in central #lichfield again today @O2 - I have been with you over 20 years but I think I'm gonna have to bail. The last 2 years have been awful!

  • ASWM1990 ... (@ASWM1990) reported from Walsall Wood, England

    @O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!

  • Jeanybabesb j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • JackieEdwards57 Jackie Edwards 🌈 (@JackieEdwards57) reported from Melbourne, England

    Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sned13 Dave Snelson (@sned13) reported

    @O2 Help please. I’ve ran out of Data and can’t add a ‘Bolt on’ , is that because I am changing my package?

  • syewood Syewood (@syewood) reported

    @O2 been trying to make payments for the last week via myo2 app and the payment is refused every single time.....sort your app out, it's shockingly bad!!!

  • MrMcDonald5 MrMcDonald (@MrMcDonald5) reported

    @O2 are you having signal problems in my area again???

  • DaviniaPartrid1 Davinia Partridge (@DaviniaPartrid1) reported

    @O2 local phone mast down since 6pm Wednesday! Isolating people who are already struggling. When will it be fixed!

  • stuartleedorset stuart lee dorsett (@stuartleedorset) reported

    @O2 have got to have the worse customer service every over 40ins on hold and the music is **** !!!

  • Owramgirl Allison Mitchell (@Owramgirl) reported

    @O2 I’m trying to in vain to block phone numbers with my iPhone. Even though I have blocked the numbers they still are calling me and it’s not blocked them. Can you help?

  • waqas_bey Waqas Saeed (WAX) وقاص (@waqas_bey) reported

    @O2 kakeh my pay as you go sim is showing “no service” ?

  • Wizza_cov Warren Moynihan (@Wizza_cov) reported

    @O2 what is going on with your system ive logged into my account keep getting asked to put a code in gets sent i put it doesn't work reset password still doesn't work, all I want to do is update my address so your not sending anything to my old address so why won't it let me

  • SCTest51989210 SC (@SCTest51989210) reported

    @O2 Hey team. I keep receiving letters from yourselves for a person that does not live at my address. I have used the return to sender process many times but you keep sending bills. Can I get in touch with someone so our address and this customer can be removed? Thank you!

  • crashtise468 Crash Tise (@crashtise468) reported

    @O2 Hi I keep getting texts on my mobile phone from betting sites even though I have never signed up on any betting site before and the recipient name on those texts is not my name, I think someone else has been using my O2 mobile number on their betting accounts.