O2

O2 Outage Report in Swadlincote, Derbyshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Swadlincote, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swadlincote and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Swadlincote, Derbyshire, England 05/07/2025 09:45

May 07: Problems at O2

O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Swadlincote, Derbyshire, England

The most recent O2 outage reports came from the following cities: Derby and Burton upon Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Total Blackout
United KingdomDerby Phone
United KingdomBurton upon Trent Phone
United KingdomDerby Wi-fi
United KingdomDerby Phone
United KingdomDerby Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Swadlincote, England

Latest outage, problems and issue reports in Swadlincote and nearby locations:

  • james_watts James Watts (@james_watts) reported from Sandiacre, England

    @O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬

  • possiblyperfect Tracy Williams (@possiblyperfect) reported from Hartshorne, England

    Aagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2

  • possiblyperfect Tracy Williams (@possiblyperfect) reported from Hartshorne, England

    OMG @O2 what the hell have you done to the app. Anyone who hasn’t updated the app on their phone... don’t bother, it’s bloody awful, bad enough for me to remove it 😡 #OldSchool #rubbish

  • ellenkenty ellen (@ellenkenty) reported from Lichfield, England

    @O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???

  • emmajones2324 Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @O2 I keep reporting slow data or no data signal regularly over the past few weeks, a mast has been regularly down then had a text to say its fixed but still having issues

  • EnvisRacingFan Natalie. Rome next (@EnvisRacingFan) reported from Burton upon Trent, England

    @thelifeofjadey @O2 BT. They use EE s network and are so reliable

  • MigT MikeThompson (@MigT) reported from Chellaston, England

    @O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave

  • Watto_Clare Clare Watson-Spence (@Watto_Clare) reported from Coalville, England

    Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2

  • JackieEdwards57 Jackie Edwards 🌈 (@JackieEdwards57) reported from Melbourne, England

    Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone

  • HepkeNicky Nicky (@HepkeNicky) reported from Ockbrook, England

    @O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.

  • rachelmsellick Rachel Sellick (@rachelmsellick) reported from Etwall, England

    @oflahertyevents @O2 I'm in Derby right now.m same problems 👀😪

  • MarkCook3rgj Mark cook (@MarkCook3rgj) reported from Tamworth District, England

    Absolutely poor service in Skegness this weekend @O2

  • Spooleypoole Steve Poole (@Spooleypoole) reported from Burton upon Trent, England

    @O2 guys got no signal on my XR for second time in a few days, any advice

  • DeanHawksworth dean hawksworth (@DeanHawksworth) reported from Swadlincote, England

    Been completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡

  • helsmels44 Hels Mels at the Old Smithy Garden. 🌜🍁🍄 (@helsmels44) reported from Walton upon Trent, England

    @O2 Cor, O2 have the worst ever customer service. No contact 4 weeks after death..then 4 letters wanting £19 paid, with them instructing debt collectors. No process checking if calls have been made or age of the acc holder.should introduce new process due 2 covid

  • gaz_smith123 Gareth Smith (@gaz_smith123) reported from Sandiacre, England

    So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2

  • laurenbramley13 Lauren Bramley (@laurenbramley13) reported from Swadlincote, England

    @NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡

  • Paul1366 The McFugget (@Paul1366) reported from Tamworth District, England

    @O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.

  • simonpbrierley Simon Brierley (@simonpbrierley) reported from Breaston, England

    @CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.

  • emmajones2324 Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @frankienbennys Apologises only just seen your tweet (data service issues with @O2)

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RachIsAGeek TWJaysBird🦋🧡 (@RachIsAGeek) reported

    @O2 hi I sent you a dm I really need help with

  • talk_2_frank talk2️⃣frank (@talk_2_frank) reported

    @O2 no signal for o2 customers in LS2 8LX can you please advise?

  • Ceris8 Ceris (@Ceris8) reported

    @O2 @BWallaceMP Smart meter doesn’t work ( don’t need that right now!). Why on earth is there an access problem?

  • j13hb J. Silva📍🇬🇧 (@j13hb) reported

    @O2 It’s not happy Monday if my service is down fit the whole weekend

  • JPWPhoenix John Wells (@JPWPhoenix) reported

    @virginmedia I recently got a Stream box but am unsure what I should do with my current subscriptions to Netflix and Disney+. I get the latter as part of my @o2 Pay Monthly contract. Do I need to cancel both services and then restart them on Stream? Please help!

  • whi2001 Andy (@whi2001) reported

    Well @O2 I see you're keen to resolve the issue for me.

  • JoshuaDenney10 Josh Hurst (@JoshuaDenney10) reported

    @O2 once again I find myself dealing with terrible staff

  • LisaJColls Lisa Collins (@LisaJColls) reported

    @O2 it's a shame I can't reach you via my O2 app or call you about my rapid decline in signal exposure since going on a sim only deal. Any advice on reaching you is welcome?

  • VModifiedMind Vince (@VModifiedMind) reported

    "If you're having the issue in multiple areas, it does lead us to believe that the issue is with your phone or sim" You have to love the nonsense @o2 comes up with. Yeah, because my SIM is why the data is crap in some areas. Or it's just that the o2 network is total garbage.

  • DanielBreston Daniel Breston (@DanielBreston) reported

    @O2 I pity the people that you have migrated onto your new website platform. It is awful. It was created without considering the #customerexperience. It robs folks of things they used to be able to perform effortlessly.