O2 Outage Report in Hartshorne, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hartshorne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hartshorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (24%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Hartshorne, Derbyshire, England
The most recent O2 outage reports came from the following cities: Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Derby |
Phone | |
| Derby |
Internet | |
| Derby |
Internet | |
| Burton upon Trent |
Total Blackout | |
| Derby |
Phone |
Community Discussion
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O2 Issues Reports Near Hartshorne, England
Latest outage, problems and issue reports in Hartshorne and nearby locations:
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Natalie. Rome next
(@EnvisRacingFan) reported
from
Burton upon Trent, England
@thelifeofjadey @O2 BT. They use EE s network and are so reliable
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Jackie Edwards 🌈
(@JackieEdwards57) reported
from
Melbourne, England
Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone
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Rachel Sellick
(@rachelmsellick) reported
from
Etwall, England
@oflahertyevents @O2 I'm in Derby right now.m same problems 👀😪
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Mark cook
(@MarkCook3rgj) reported
from
Tamworth District, England
Absolutely poor service in Skegness this weekend @O2
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Simon Brierley
(@simonpbrierley) reported
from
Breaston, England
@CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.
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MikeThompson
(@MigT) reported
from
Chellaston, England
@O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave
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Gareth Smith
(@gaz_smith123) reported
from
Sandiacre, England
So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2
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Nicky
(@HepkeNicky) reported
from
Ockbrook, England
@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
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Emma Jones
(@emmajones2324) reported
from
Burton upon Trent, England
@O2 I keep reporting slow data or no data signal regularly over the past few weeks, a mast has been regularly down then had a text to say its fixed but still having issues
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Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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Franks🦋
(@itsfrancescaxox) reported
from
Stapleford, England
Anyone know if @O2 is down?
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Emma Jones
(@emmajones2324) reported
from
Burton upon Trent, England
@frankienbennys Apologises only just seen your tweet (data service issues with @O2)
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Tracy Williams
(@possiblyperfect) reported
from
Hartshorne, England
Aagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2
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Lauren Bramley
(@laurenbramley13) reported
from
Swadlincote, England
@NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡
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Tracy Williams
(@possiblyperfect) reported
from
Hartshorne, England
OMG @O2 what the hell have you done to the app. Anyone who hasn’t updated the app on their phone... don’t bother, it’s bloody awful, bad enough for me to remove it 😡 #OldSchool #rubbish
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James Watts
(@james_watts) reported
from
Sandiacre, England
@O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬
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dean hawksworth
(@DeanHawksworth) reported
from
Swadlincote, England
Been completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡
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The McFugget
(@Paul1366) reported
from
Tamworth District, England
@O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.
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Hels Mels at the Old Smithy Garden. 🌜🍁🍄
(@helsmels44) reported
from
Walton upon Trent, England
@O2 Cor, O2 have the worst ever customer service. No contact 4 weeks after death..then 4 letters wanting £19 paid, with them instructing debt collectors. No process checking if calls have been made or age of the acc holder.should introduce new process due 2 covid
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Steve Poole
(@Spooleypoole) reported
from
Burton upon Trent, England
@O2 guys got no signal on my XR for second time in a few days, any advice
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Davis
(@mgtd76) reported
@virginmedia @TheBHF @O2 My WiFi needs a defib. Been down all week (with the occasional false hope). SM1. Any ideas?
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london
(@londondines) reported
@sphesx @O2 It’s unnacceptable that @O2 reply instantly publicly to make it look like they care but then they don’t reply to the DM so yet again we wait for help that won’t come. Customer service here has gone down hill so much. I am totally shocked and appalled
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london
(@londondines) reported
@AbbieRoseSmith @O2 I’d like to hear what the complaint email is as I can’t get any help from o2 either
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london
(@londondines) reported
@Gogger16 @O2 Yeah I’m having similar issue but worse as I’m stuck. They can’t transfer my old esim to my new phone and they can’t activate my physical sim. 2 weeks I’ve been without a sim but paying for their diabolical customer service. I one @O2 cares about helping. Change network.
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abid bostan
(@BostanAbid) reported
@O2 I’ve rang three times to resolve this.. waited endlessly on hold, a simple procedure has led to me having a poor lads mobile number. Somebody has mine also. #poorcustomerservice #02
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Shukran Ali
(@ShukranAli16) reported
@O2 Stop lying to your customers and fix your reps
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Dave Lacey
(@DWNLacey) reported
@O2 your service coverage is dire, you used to be the best around Wellington TA21 9 but it is now pretty much unusable! Time to change I think 🤔
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Gogger
(@Gogger16) reported
@O2 OK, just had the worst customer service. Spoke to two people and they had NO CLUE whatsoever. They sounded like children on the phone. Apparently O2 cannot sell me an eSIM at moment due to "issues" and this has been the case for 2 months???
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london
(@londondines) reported
@lemoche_kr @O2 Be careful - @O2 eSIms are NOT working. I can’t use my new phone because of this but they don’t tell you. They can’t transfer esim over to a new phone and then you get stuck so you can’t even activate a physical sim. Shocking customer service better to change companies
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london
(@londondines) reported
@GadenKalel1983 @O2 No one has replied to my message either from @O2 But be careful their eSIms are NOT working at the moment. I’m stuck and can’t use my phone because the new esim has been pending for two weeks and they also can’t activate physical sim so I can’t use anything.