O2 Outage Report in Derby, England
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The latest reports from users having issues in Derby come from postal codes DE1 and DE23.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Derby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (25%)
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Total Blackout (9%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Derby, England
The most recent O2 outage reports came from the following cities: Derby, Castle Donington, Loughborough, Nottingham and Swadlincote.
City | Problem Type | Report Time |
---|---|---|
Derby | Total Blackout | |
Derby | Total Blackout | |
Castle Donington | Phone | |
Loughborough | Internet | |
Derby | Phone | |
Derby | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Derby, England
Latest outage, problems and issue reports in Derby and nearby locations:
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Steve Poole
(@Spooleypoole) reported
from
Burton upon Trent, England
@O2 guys got no signal on my XR for second time in a few days, any advice
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Emma Jones
(@emmajones2324) reported
from
Burton upon Trent, England
@frankienbennys Apologises only just seen your tweet (data service issues with @O2)
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Gareth Smith
(@gaz_smith123) reported
from
Sandiacre, England
So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Emma Jones
(@emmajones2324) reported
from
Burton upon Trent, England
@O2 I keep reporting slow data or no data signal regularly over the past few weeks, a mast has been regularly down then had a text to say its fixed but still having issues
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Lauren Bramley
(@laurenbramley13) reported
from
Swadlincote, England
@NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡
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Tracy Williams
(@possiblyperfect) reported
from
Hartshorne, England
Aagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2
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Stu-a-saurus Rex 🦖 ©
(@AWorkOfStuART) reported
from
Beeston, England
@islandniles Don’t go to @O2 they’re bloody awful.
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Tracy Williams
(@possiblyperfect) reported
from
Hartshorne, England
OMG @O2 what the hell have you done to the app. Anyone who hasn’t updated the app on their phone... don’t bother, it’s bloody awful, bad enough for me to remove it 😡 #OldSchool #rubbish
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Hafiz Mughal
(@rassmalaii) reported
from
Loughborough, England
@Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Becca
(@_beccakelly__) reported
from
Loughborough, England
@keepachris1 @O2 Put your shit phone in the bin..
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔
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Simon Brierley
(@simonpbrierley) reported
from
Breaston, England
@CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.
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TowersStreet
(@TowersStreet) reported
from
Beeston, England
@Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.
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Kerry Vanessa Ganly
(@KerryGanly) reported
from
Ripley, England
@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
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Jackie Edwards 🌈
(@JackieEdwards57) reported
from
Melbourne, England
Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone
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Nicky
(@HepkeNicky) reported
from
Ockbrook, England
@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
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MikeThompson
(@MigT) reported
from
Chellaston, England
@O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave
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Charlotte Walker
(@charlmann) reported
from
Loughborough, England
@Shannon_Magee_x @O2 I've never had a problem at all. I get signal everywhere and better then people on EE etc. Honestly, can't sing their praises enough
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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IAN HAMBO
(@HAMBOLOR) reported
@O2 Need to put a freedom of information request in to see if this is transparent- must only have had a couple of tickets as everyones been trying to log in all day and it’s not been working so can’t see how they possibly sold out. People on 3 network got some
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Paul Hunter
(@PaulHun93119229) reported
@O2 02 is just a JOKE totally crap
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Christina Lloyd
(@ChrissieLloyd78) reported
@O2 considering how crap your signal is and how you have ignored my two requests for info today along with the whole Priority issue today I'm glad I'm not bound by a contract with you. My husband and I will definitely be looking for another provider now.
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Paul Hunter
(@PaulHun93119229) reported
@O2 I connected them today and asked why it was down and the lad on the other hung up on me, Well worth the money I pay every month
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Jules 🇪🇺
(@pardy_monkey) reported
@o2 #peterkay #O2Priority What.A.Farce. Not once was there a whiff of success in getting tickets. Website and App still down ten hours later 🙄
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Suz
(@Suquack22) reported
@O2 How is this possible? You've been down all day. Piss poor service
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Sam Wickham
(@SamWickham13) reported
@O2 Disgusting that a company with a revenue stream of £10,000 million last year couldn’t use some of this to sort out their website for high traffic. App still not working, logged me out at 9:30am - despite being logged in before this - to then not let me back in via O2 or Virgin
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Saul Eustace
(@SaulEustace) reported
@O2 What a bunch of shysters. No website for 10 hrs and now sold out. What a terrible company who I will most definitely now be renewing my contracts with. You should be ashamed of yourselves but of course, you will just carry on treating customers like crap in the name of service.
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Sorvina Stardust
(@SorvinaStardust) reported
@O2 not all customers were successful.... is a god damn joke. So many couldn't even log on before the tickets went on sale right through until you took the servers down for maintenance an hour or so ago.
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Latasha currie
(@LatashaCurrie) reported
@O2 HAHA Explain please? Nearly all of the nation who are your customers have been trying to get on the app and website & it’s been down ALL day bit late for maintenance isn’t it? Made it relatively easy for ppl that weren’t even priority customers to bypass a code utter BULLSHIT