O2 outages and service status in Derby, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Derby, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Derby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Derby, England
Latest outage, problems and issue reports in Derby and nearby locations:
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Lauren Bramley (@laurenbramley13) reported from Swadlincote, England@NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡
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Rhys Adams (@rhysadams) reported from Belper, England@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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James Watts (@james_watts) reported from Sandiacre, England@O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬
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MikeThompson (@MigT) reported from Chellaston, England@O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave
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Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England@O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼
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Becca (@_beccakelly__) reported from Loughborough, England@keepachris1 @O2 Put your shit phone in the bin..
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Rachel Sellick (@rachelmsellick) reported from Etwall, England@oflahertyevents @O2 I'm in Derby right now.m same problems 👀😪
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Tracy Williams (@possiblyperfect) reported from Hartshorne, EnglandAagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2
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Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐
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Karen Davies (@nuttyslack3) reported from Crich, England@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Hafiz Mughal (@rassmalaii) reported from Loughborough, England@Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.
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Jackie Edwards 🌈 (@JackieEdwards57) reported from Melbourne, EnglandJust to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone
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Steve Poole (@Spooleypoole) reported from Burton upon Trent, England@O2 guys got no signal on my XR for second time in a few days, any advice
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dean hawksworth (@DeanHawksworth) reported from Swadlincote, EnglandBeen completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡
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Hels Mels at the Old Smithy Garden. 🌜🍁🍄 (@helsmels44) reported from Walton upon Trent, England@O2 Cor, O2 have the worst ever customer service. No contact 4 weeks after death..then 4 letters wanting £19 paid, with them instructing debt collectors. No process checking if calls have been made or age of the acc holder.should introduce new process due 2 covid
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Nicky (@HepkeNicky) reported from Ockbrook, England@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
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Charlotte Walker (@charlmann) reported from Loughborough, England@Shannon_Magee_x @O2 I've never had a problem at all. I get signal everywhere and better then people on EE etc. Honestly, can't sing their praises enough
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Emma Jones (@emmajones2324) reported from Burton upon Trent, England@frankienbennys Apologises only just seen your tweet (data service issues with @O2)
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Kerry Vanessa Ganly (@KerryGanly) reported from Ripley, England@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sheldini (@sheldinij) reported@O2 You can get your management complaints team to resolve my issue
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Steven Casey (@Steven_Casey78) reported@O2 @dpduk_ Any chance of having this looked at or do i just cancel my account with you because your attitude to customers is woeful.
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Chris (@houghtonc79) reported@O2 No issues, just 💩 service. 5g is no faster than 4g was where I live.
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Dan Hicks (@itshicms) reported4/4 bars and 4G.. yet nothing is working.. @o2 you need to absolutely sort your **** out.. i’m paying for **** all clearly.. oh, i’m outside aswell, i’d understand if it was inside but no, fill everything and outside and i’ve got nothing. utterly useless
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Palestine Action Supporter🇵🇸✊🇱🇧 #FYEM💰🍑 (@Bliadhnaichean) reported...And, will we get compensation/reimbursement for lack of Text Service @giffgaff/@O2 ? 🤔
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👉 Dean Hall 👈 (@Deane_Hall) reportedAnybody out there know how I can get more roaming data on #o2 as I’m still in Bulgaria and there customer service isn’t very helpful #O2 @O2
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#StopFundingGenocide. Hull & Proud. NeverVotedTory (@alikat54) reportedSick of having NO signal via @Tescomobile and @O2 when friends on other networks have no issue 😡 #tescomobile May have to buy my way out of this contract at this rate. Any recommendations?
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Siany 💙🧵👨👩👧👦🐈NHS 🌈🏴 (@sianymarv) reported@O2 possibly the worst messaging chat bot EVER!!! Grrrrrr 😖
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BillCocker (@BillCockaCha) reported@O2 No, just fix the app
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R (@Rah333m111) reported@O2 @virginmedia spent months trying to resolve incorrect default from Jan 2026.Multiple complaints have been incorrectly closed/ignored/been passed between departments. No deadlock letter closed my complaint without addressing my response. @LutzSchueler help! Comp unacceptable!