O2

O2 Outage Report in Derby, England

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The latest reports from users having issues in Derby come from postal codes DE1 and DE23.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Derby, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Derby, England 03/29/2024 11:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derby, England

The most recent O2 outage reports came from the following cities: Derby, Castle Donington, Loughborough, Nottingham and Swadlincote.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Total Blackout
United KingdomDerby Total Blackout
United KingdomCastle Donington Phone
United KingdomLoughborough Internet
United KingdomDerby Phone
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • Spooleypoole Steve Poole (@Spooleypoole) reported from Burton upon Trent, England

    @O2 guys got no signal on my XR for second time in a few days, any advice

  • emmajones2324 Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @frankienbennys Apologises only just seen your tweet (data service issues with @O2)

  • gaz_smith123 Gareth Smith (@gaz_smith123) reported from Sandiacre, England

    So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2

  • rhysadams Rhys Adams (@rhysadams) reported from Belper, England

    @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

  • emmajones2324 Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @O2 I keep reporting slow data or no data signal regularly over the past few weeks, a mast has been regularly down then had a text to say its fixed but still having issues

  • laurenbramley13 Lauren Bramley (@laurenbramley13) reported from Swadlincote, England

    @NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡

  • possiblyperfect Tracy Williams (@possiblyperfect) reported from Hartshorne, England

    Aagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2

  • AWorkOfStuART Stu-a-saurus Rex 🦖 © (@AWorkOfStuART) reported from Beeston, England

    @islandniles Don’t go to @O2 they’re bloody awful.

  • possiblyperfect Tracy Williams (@possiblyperfect) reported from Hartshorne, England

    OMG @O2 what the hell have you done to the app. Anyone who hasn’t updated the app on their phone... don’t bother, it’s bloody awful, bad enough for me to remove it 😡 #OldSchool #rubbish

  • rassmalaii Hafiz Mughal (@rassmalaii) reported from Loughborough, England

    @Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.

  • nuttyslack3 Karen Davies (@nuttyslack3) reported from Crich, England

    @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

  • _beccakelly__ Becca (@_beccakelly__) reported from Loughborough, England

    @keepachris1 @O2 Put your shit phone in the bin..

  • SmileyJMH Joanna Hayes (@SmileyJMH) reported from Loughborough, England

    Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔

  • simonpbrierley Simon Brierley (@simonpbrierley) reported from Breaston, England

    @CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.

  • TowersStreet TowersStreet (@TowersStreet) reported from Beeston, England

    @Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.

  • KerryGanly Kerry Vanessa Ganly (@KerryGanly) reported from Ripley, England

    @AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help

  • JackieEdwards57 Jackie Edwards 🌈 (@JackieEdwards57) reported from Melbourne, England

    Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone

  • HepkeNicky Nicky (@HepkeNicky) reported from Ockbrook, England

    @O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.

  • MigT MikeThompson (@MigT) reported from Chellaston, England

    @O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave

  • charlmann Charlotte Walker (@charlmann) reported from Loughborough, England

    @Shannon_Magee_x @O2 I've never had a problem at all. I get signal everywhere and better then people on EE etc. Honestly, can't sing their praises enough

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • HAMBOLOR IAN HAMBO (@HAMBOLOR) reported

    @O2 Need to put a freedom of information request in to see if this is transparent- must only have had a couple of tickets as everyones been trying to log in all day and it’s not been working so can’t see how they possibly sold out. People on 3 network got some

  • PaulHun93119229 Paul Hunter (@PaulHun93119229) reported

    @O2 02 is just a JOKE totally crap

  • ChrissieLloyd78 Christina Lloyd (@ChrissieLloyd78) reported

    @O2 considering how crap your signal is and how you have ignored my two requests for info today along with the whole Priority issue today I'm glad I'm not bound by a contract with you. My husband and I will definitely be looking for another provider now.

  • PaulHun93119229 Paul Hunter (@PaulHun93119229) reported

    @O2 I connected them today and asked why it was down and the lad on the other hung up on me, Well worth the money I pay every month

  • pardy_monkey Jules 🇪🇺 (@pardy_monkey) reported

    @o2 #peterkay #O2Priority What.A.Farce. Not once was there a whiff of success in getting tickets. Website and App still down ten hours later 🙄

  • Suquack22 Suz (@Suquack22) reported

    @O2 How is this possible? You've been down all day. Piss poor service

  • SamWickham13 Sam Wickham (@SamWickham13) reported

    @O2 Disgusting that a company with a revenue stream of £10,000 million last year couldn’t use some of this to sort out their website for high traffic. App still not working, logged me out at 9:30am - despite being logged in before this - to then not let me back in via O2 or Virgin

  • SaulEustace Saul Eustace (@SaulEustace) reported

    @O2 What a bunch of shysters. No website for 10 hrs and now sold out. What a terrible company who I will most definitely now be renewing my contracts with. You should be ashamed of yourselves but of course, you will just carry on treating customers like crap in the name of service.

  • SorvinaStardust Sorvina Stardust (@SorvinaStardust) reported

    @O2 not all customers were successful.... is a god damn joke. So many couldn't even log on before the tickets went on sale right through until you took the servers down for maintenance an hour or so ago.

  • LatashaCurrie Latasha currie (@LatashaCurrie) reported

    @O2 HAHA Explain please? Nearly all of the nation who are your customers have been trying to get on the app and website & it’s been down ALL day bit late for maintenance isn’t it? Made it relatively easy for ppl that weren’t even priority customers to bypass a code utter BULLSHIT