O2 Outage Report in Derby, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Derby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (46%)
-
Internet (32%)
-
Total Blackout (14%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (1%)
Live Outage Map Near Derby, England
The most recent O2 outage reports came from the following cities: Derby, Nottingham, Burton upon Trent and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Total Blackout | |
| Nottingham |
Total Blackout | |
| Nottingham |
Internet | |
| Burton upon Trent |
Phone | |
| Nottingham |
Internet | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Derby, England
Latest outage, problems and issue reports in Derby and nearby locations:
-
Hafiz Mughal
(@rassmalaii) reported
from
Loughborough, England
@Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.
-
Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
-
TowersStreet
(@TowersStreet) reported
from
Beeston, England
@Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.
-
Hels Mels at the Old Smithy Garden. 🌜🍁🍄
(@helsmels44) reported
from
Walton upon Trent, England
@O2 Cor, O2 have the worst ever customer service. No contact 4 weeks after death..then 4 letters wanting £19 paid, with them instructing debt collectors. No process checking if calls have been made or age of the acc holder.should introduce new process due 2 covid
-
Steve Poole
(@Spooleypoole) reported
from
Burton upon Trent, England
@O2 guys got no signal on my XR for second time in a few days, any advice
-
James Watts
(@james_watts) reported
from
Sandiacre, England
@O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬
-
Jackie Edwards 🌈
(@JackieEdwards57) reported
from
Melbourne, England
Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone
-
Franks🦋
(@itsfrancescaxox) reported
from
Stapleford, England
Anyone know if @O2 is down?
-
Simon Brierley
(@simonpbrierley) reported
from
Breaston, England
@CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.
-
Kerry Vanessa Ganly
(@KerryGanly) reported
from
Ripley, England
@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
-
Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
-
Stu-a-saurus Rex 🦖 ©
(@AWorkOfStuART) reported
from
Beeston, England
@islandniles Don’t go to @O2 they’re bloody awful.
-
Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼
-
Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔
-
Philip Gallivan
(@pgallivan87) reported
from
Beeston, England
@O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone
-
Becca
(@_beccakelly__) reported
from
Loughborough, England
@keepachris1 @O2 Put your shit phone in the bin..
-
Gareth Smith
(@gaz_smith123) reported
from
Sandiacre, England
So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2
-
Tracy Williams
(@possiblyperfect) reported
from
Hartshorne, England
Aagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2
-
Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐
-
Nicky
(@HepkeNicky) reported
from
Ockbrook, England
@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
🥳 Pauly • 🐶 Nuky
(@paulyandnukhas) reported
@O2 I’m around 7 days late, and you’ve cut off my service. Seriously? Can you not look into the length of contract(s)&frequency of payments, adjust how you persue funds? Over my life I’ve put 10s of £1000s in; and £45 is a cut off? I’m not leaving, I understand it abit, but not happy
-
Michelle
(@MichelleLM1987) reported
@O2 my elderly parents have been unable to make or receive calls for over 2 months now in their town,on their pay as you go phones.Others there who also do not have the internet have the same issue.We cannot get any straight answers from anyone.This is their only means of contact
-
Nath
(@NathFerguson) reported
@Baxter3890 @O2 Yeah I love it when it showing you got 5G then when you try to use your internet it says no internet connection and no point in complaining as they don’t do ****
-
Ry
(@coach_ry1) reported
@O2 I tried to cancel my order and you’ve cancelled my number that I’ve had for 15 years. Can you help urgently?
-
Tony Scullion
(@abscullion) reported
@O2 just spent 3 hours on the phone trying to upgrade my account so I can use my phone in Australia and New Zealand. I’ve spoken to 4 different customer service advisors. Each one contradicted what the previous person had said.
-
My dad was a toolmaker parody
(@HumanBollard) reported
@tweets_marks @O2 @SamsungUK Unfortunately there’s no O2 signal here despite them saying “4g indoors”. I had the same issue in wales when I lived there
-
Ian Gianni 🐟 🇺🇦🇪🇺🇮🇹 🇬🇧 🇺🇦
(@IanGianni) reported
@MartinSLewis I quite like the @O2 contracts paying separately for the phone and service, but I constantly get far worse signal than my wife on Vodafone, especially at home where I need to be near a window, so I may have to change as soon as expire.
-
Simon
(@Lava087) reported
@SamsungHelpUK @O2 my old Galaxy S20 Plus is broken due to it being dropped a long time ago but recently the battery has been expanding on it. I’ve never been able to wipe my data off it because of the damage to the screen. How do I dispose of this safely? I’m a bit concerned.
-
Eliot
(@Sk1l1d) reported
@O2 Hi O2. It’s been another 3 weeks and there is still no data connection at Reading Train Station. Full signal but no data on 4G or 5G. Will be 2 months soon. Please can you do something about it?
-
Ian Gianni 🐟 🇺🇦🇪🇺🇮🇹 🇬🇧 🇺🇦
(@IanGianni) reported
@MartinSLewis I quite like the @O2 contracts, with roaming included and paying separately for the phone and service, but I constantly get far worse signal than my wife on Vodafone, especially at home where I need to be near a window, so I may have to change as soon as expire.