O2 Outage Report in Derby, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Derby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (20%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Derby, England
The most recent O2 outage reports came from the following cities: Burton upon Trent, Nottingham, Loughborough and Ripley.
| City | Problem Type | Report Time |
|---|---|---|
 Burton upon Trent |
Phone | |
| Nottingham |
Phone | |
| Nottingham |
Phone | |
| Nottingham |
Phone | |
| Nottingham |
Phone | |
| Loughborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Derby, England
Latest outage, problems and issue reports in Derby and nearby locations:
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Steve Poole
(@Spooleypoole) reported
from
Burton upon Trent, England
@O2 guys got no signal on my XR for second time in a few days, any advice
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Simon Brierley
(@simonpbrierley) reported
from
Breaston, England
@CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.
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Hels Mels at the Old Smithy Garden. 🌜🍁🍄
(@helsmels44) reported
from
Walton upon Trent, England
@O2 Cor, O2 have the worst ever customer service. No contact 4 weeks after death..then 4 letters wanting £19 paid, with them instructing debt collectors. No process checking if calls have been made or age of the acc holder.should introduce new process due 2 covid
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Nicky
(@HepkeNicky) reported
from
Ockbrook, England
@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
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Gareth Smith
(@gaz_smith123) reported
from
Sandiacre, England
So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔
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Becca
(@_beccakelly__) reported
from
Loughborough, England
@keepachris1 @O2 Put your shit phone in the bin..
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Tracy Williams
(@possiblyperfect) reported
from
Hartshorne, England
Aagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2
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Jackie Edwards 🌈
(@JackieEdwards57) reported
from
Melbourne, England
Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone
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Tracy Williams
(@possiblyperfect) reported
from
Hartshorne, England
OMG @O2 what the hell have you done to the app. Anyone who hasn’t updated the app on their phone... don’t bother, it’s bloody awful, bad enough for me to remove it 😡 #OldSchool #rubbish
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Stu-a-saurus Rex 🦖 ©
(@AWorkOfStuART) reported
from
Beeston, England
@islandniles Don’t go to @O2 they’re bloody awful.
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Emma Jones
(@emmajones2324) reported
from
Burton upon Trent, England
@O2 I keep reporting slow data or no data signal regularly over the past few weeks, a mast has been regularly down then had a text to say its fixed but still having issues
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Emma Jones
(@emmajones2324) reported
from
Burton upon Trent, England
@frankienbennys Apologises only just seen your tweet (data service issues with @O2)
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Hafiz Mughal
(@rassmalaii) reported
from
Loughborough, England
@Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.
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MikeThompson
(@MigT) reported
from
Chellaston, England
@O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave
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Lauren Bramley
(@laurenbramley13) reported
from
Swadlincote, England
@NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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TowersStreet
(@TowersStreet) reported
from
Beeston, England
@Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.
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Franks🦋
(@itsfrancescaxox) reported
from
Stapleford, England
Anyone know if @O2 is down?
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Kerry Vanessa Ganly
(@KerryGanly) reported
from
Ripley, England
@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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me
(@PCgonemad1066) reported
@O2 No it’s ok. I don’t want to hear anymore and that was bad news enough. Time to change sides. I was with @virginmedia a few years ago and I still have scars. 🙄 it’s ok you’ll have many other customers.
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Sheepy
(@EvilSheepie) reported
@O2 @virginmedia A bit disappointed and nervous. I love O2 and have never had any issue but Virgin have abysmal customer service, please don’t take their business model for customer service.
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Sporting Nest 🇸🇴
(@SportingNest) reported
So @O2 have joined with @VirginMedia as Virgin Media O2. There is not a chance in hell that I will be a Virgin Media customer again. Bye O2.
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Clive Richardson
(@CliveR39) reported
@virginmedia No, I have been told online and by text that there is a queue of 'at least 45 minutes'. This is NOT acceptable service. Perhaps the new partnership with @O2 might bring an improvement. I just want to ask about cancelling an upgrade.
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NHF
(@kingofbumpers) reported
from
Chestfield, England
@O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5
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B
(@BLFCxx) reported
@Chriss_m @Veronica_Strain @O2 Got to be a bot surely, they get fined every year due to poor service, I’ve never quite experienced bad customer service like I have with virgin media, they’re know to be one of the worst companies to deal with when their ****** service drops 5 times a day
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Sheila Clark
(@sheilaclark00) reported
@O2 @virginmedia I am a happy O2 customer and have been for over a decade. I used Virgin Media for a month and tried to get out of the contract due to terrible internet connectivity, but they forced me to stay for contract duration, or pay a penalty. Let’s hope O2 customer service prevails.
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B
(@BLFCxx) reported
@Chriss_m @Veronica_Strain @O2 I didn’t mean it literally...go online and search for complaints against them, with us they installed the router in the wrong spot and are trying to charge us 100s for them to fix their own mistake, the internet is 8x worse than we pay for also, they’re not being fined for nothin
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MJ
(@thundersplat) reported
@SudakshinaKina @O2 @virginmedia As long as we keep O2 customer service and it doesn’t go south like Virgin Media
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John Turner
(@jhturner108) reported
@O2 @virginmedia I can't say I'm overjoyed to have my device associated with the tax avoiding Tory supporting Mr Branson. Could call the merged network Virgin-O₂-Media for Information Technology or VOMIT for short