O2 outages and service status in Camden Town, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Camden Town, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- Internet (35%)
- Phone (35%)
- Total Blackout (15%)
- Wi-fi (10%)
- E-mail (5%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Camden Town, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Camden Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 14: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Camden Town, England
The most recent O2 outage reports came from the following cities: London, and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Wi-fi | 11 days ago |
|
London
|
Phone | 11 days ago |
|
London
|
Phone | 12 days ago |
|
London
|
Wi-fi | 13 days ago |
|
London
|
Total Blackout | 14 days ago |
|
London
|
Total Blackout | 19 days ago |
Community Discussion
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O2 Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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⚡️Emma⚡️ (@electriccandles) reported from London, England@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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Charles Howarth (@HowarthCharles) reported from Camden Town, England@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Jonny Pugsley (@jonathonfp) reported from Camden Town, England@O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.
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Fr Chris Phillips (@phillipsc) reported from Camden Town, England@O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.
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T é y 🌺💜 (@TeyLove_) reported from Islington, England@O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????
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Keith - newacc. (@whiterosetyke) reported from Islington, England@O2 Yes but I deleted it as I said if your reply wasn't a fix (as it's all YOUR fault) I'd block you. You are lucky you aren't blocked @Ofcom
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2 for flinching (@2_4_Flinching) reported from Camden Town, England@O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!
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Timothy Murphy (@tjwmurphy) reported from Paddington, England@virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @nath_butler182 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 I can’t make calls from my mobile even to 202 can costumer service call me please very urgent!!!!!!!!
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https://techhub.social/@ianpike 🏴 (@IanPike) reported from London, England@O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @borntobefiled You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Jack Appleton (@appletonjack) reported from Camden Town, England@Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @anja_hudson You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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David Donnelly (@gigsmad) reported from Camden Town, England@O2 Went to shop to collect my phone, they were great at helping to flog cases, when I asked for help to set up, their WIFi is rubbish. I just spent a lot off money FFS!
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Lou 🐝 Lou (@Stasisesque) reported from London, EnglandA tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Corina Wieland (@CorinaWieland) reported from London, England@VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.
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Corina Wieland (@CorinaWieland) reported from London, England@O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @ellegraceee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Ali Malik (@Ali_Malik) reported from London, EnglandThe ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Vikki (@Rocky_Horror17) reported@O2 Spent over an hour on the phone, can't speak to anyone in the UK. Shocking customer service.
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Ian Court (@iancourt) reported@O2 @Joff_L Not convinced, O2, sorry. Uswitch SIM only deals used to be open to existing customers who were renewing at the end of their contracted period, but you stopped that last year. Why? The deals you offer existing customers aren’t great in comparison to the Uswitch offers. Fortunately for me, I managed to renew several of my O2 contracts via a Uswitch link the day before you pulled the plug. You’ve since had the nerve to hit us with a higher than advertised April price increase, in spite of Ofcom’s rules. When I’m next up for renewal, unless you can do me a really good deal that’s on par with the price comparison offers, I may very well take my business elsewhere, after 27 years of being a customer.
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Frazzz (@FrazzzYT) reportedI recommend avoiding @O2 as a mobile provider. Cut my services off yet they've gotten payment on 4th. Am told my services won't be restored UNTIL the 13th because they can't "find" the payment. Bank has given them the details they need. Can't even call the doctor, complaint it is
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🇬🇧 Andy🇬🇧 (@4peterborough) reported@O2 Like I said I have made a formal complaint 02 directly. They have a set amount of time to respond before I take it to @Ofcom if you have call centers overseas make sure the we can understand them. Refusing the 14 day change of mind is illegal fortunately, this is gonna cost £££££
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Claire Kennard (@clairelkennard) reported@O2 Thanks- after 3 LONG phone calls with your customer service agents I think it’s almost sorted… the lady I spoke to this evening was exceptional, she was so helpful. Still need to speak to fraud team tomorrow and want to make sure this can’t happen again!
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Alan Roberts (@AlanRob68902430) reported@EE @O2 @O2 whats your sales number please I have contract sim but never use it we are dire customer service so I'm moving to o2 entirely
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katrina cann (@Gnomeyk85) reported@O2 im trying to redeem an offer on 02 priority. The treasure trails state can use twice, however it says redeemed 1/1. Please help thankyou :)
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Teresa Bourne (@TeresaBourne) reported@O2 for months now will have been dealing with VMO2 tech support as I am unable to access my o2 account. Security code gets sent to some unknown phone no which is not mine then it asks me to enter account recovery words which I don't have.
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Siz (@simondo91) reported from Queensbury, England@O2 due to apparently essential maintenance being carried out in my area, I have had no signal for nearly a week, there uncle to make/receive calls,how long can I expect this to continue?
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Justin Tan (@JustintanUk) reportedHaving issues with my 02 priority tickets at Vue. @O2 please help it says the code has been redeemed on the Vue website but it hasn’t and I have 3 kids upset they can’t watch Mario tomorrow!