O2

O2 Outage Report in Hackney, Greater London, England

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The latest reports from users having issues in Hackney come from postal codes E2.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hackney, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hackney, Greater London, England 04/12/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hackney, Greater London, England

The most recent O2 outage reports came from the following cities: Bromley, London, City of Westminster, Fulham, Tower Hamlets, Twickenham, Southwark, Paddington, Croydon, Acton, Bermondsey, Ealing, East Ham, Buckhurst Hill and Finchley.

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City Problem Type Report Time
United KingdomBromley Internet
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet
United KingdomFulham Internet
United KingdomTower Hamlets Internet
United KingdomTwickenham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

  • david52987296 david (@david52987296) reported from Victoria, England

    @O2 my O2 sim has not allowed me to dial international numbers for 3 weeks. Your customer service reps are failing to help. I need this for work. HELP!

  • cityposer Federica Parise (@cityposer) reported from Kensington, England

    @O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2

  • azhaarashraf Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England

    @O2 Can you please help me as I can't send you a direct message

  • RobertBalaam Robert Balaam (@RobertBalaam) reported from Wandsworth, England

    @O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

  • Zenwork21 Zenwork (@Zenwork21) reported from Blackheath, England

    @O2 connectivity and signal in Canary Wharf is awful as usual #o2

  • cityposer Federica Parise (@cityposer) reported from Brentford, England

    @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

  • Shaneyfirkins96 Shane (@Shaneyfirkins96) reported from London, England

    Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released

  • juliet_gough Juliet MacKenzie Gough (@juliet_gough) reported from London, England

    @O2 can I use my phone in Israel? I’m pay monthly customer.

  • cityposer Federica Parise (@cityposer) reported from Brentford, England

    .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

  • ferrari1fer86 Alan Ferrari (@ferrari1fer86) reported from Romford, England

    @O2 Correct, SIM shows no signal. Local area coverage is fine and I have tried different handsets. Account is up to date. I went to a store but was told I was on the O2 360 system and they couldn’t help me, so am trying here.

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked

  • JosephS65112253 Joseph Sweeney (@JosephS65112253) reported from Wandsworth, England

    @O2 don’t use this company they are a rip off I went on holiday the resort I was staying had all there own data free, never turned my mobile data the whole, got a bill when I got. Told by customer service I should have told them I was going away what crap big brother

  • bobmassie01 B o b M a s s i e (@bobmassie01) reported from Worcester Park, England

    @O2 Disney+ £2 off offer not working

  • louwhu16 Lou93x⚒️ (@louwhu16) reported from Worcester Park, England

    @O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.

  • NeilHigley Neil Higley (@NeilHigley) reported from Royal Kensington and Chelsea, England

    @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

  • marcwhufc marc foley ⚒ (@marcwhufc) reported from Mill Hill East, England

    @O2 you doing any work around N11 London as my signal has just vanished 😩

  • IanPike https://techhub.social/@ianpike 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IanPike) reported from London, England

    @O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.

  • RobertBalaam Robert Balaam (@RobertBalaam) reported from Wandsworth, England

    .@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

  • cityposer Federica Parise (@cityposer) reported from Brentford, England

    @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

  • MattRibbins Matt Ribbins (@MattRibbins) reported from Poplar, England

    @andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RaeRubyRaeK RaeRubyRae (@RaeRubyRaeK) reported

    Why is it so ******* impossible to find a ******* landline number to contact @O2 drives me ******* nuts! I don’t want to speak to help bots, I want a real ******* human on the phone!! 😡😡

  • katejXxx 💫 (@katejXxx) reported

    @O2 Priority app, I clicked redeem and then it just directs to another page and just shows this message. I've never had disney plus or used this extra :)

  • adamhpking Adam King (@adamhpking) reported

    Dropped @O2 phone in the canal. Moving to @ThreeUK. Old network @O2 flatly refusing to supply PAC code other than by text, which of course I can't receive. An hour so far on customer services.

  • SteveVanDang Steve (@SteveVanDang) reported from Stockport, England

    Welp @O2 support was great tellin me no better deals,tho new customers get massively better deals & the signal in my area should be good 🤷. #Pac requested, got a @VOXI_UK Sim for half the price, better signal, more perks. 16 years brand loyalty with o2, was worth squat to o2.cya

  • kardyology Katherine Hardy🌹 (@kardyology) reported

    @adamhpking @O2 Ugh, the worst network

  • melissar954 Melissa (@melissar954) reported

    @virginmedia @O2 Trust me, don’t go with Virgin. I’ve had no service for 43 days, they schedule appointments and then don’t turn up. Worst customer service, no idea when I’ll get my service back. Still taking my monthly payment though.

  • christianrt Christian Tait 🌳 (@christianrt) reported

    @O2 it just took me 48 minutes on a call with an advisor to set up a new account with you. Should it take that long? Losing the will to live by the end! 🙄 Didn’t help your advisor had to check with a manager whether Greece was in Europe or not (even though I assured her it was!)

  • xdreammachinex 𝑠𝑖𝑎̂𝑛 ♡ (@xdreammachinex) reported

    @O2 how can I find a customer service email address for you? My partner is having issues with his o2 account

  • katejXxx 💫 (@katejXxx) reported

    @O2 Priority app, I clicked redeem and then it just redirects to another page and just shows this message. I've never had disney+ or used this extra :)

  • HRBec2 HR_Bec (@HRBec2) reported

    @O2 trying to find out why I've had no signal for 4 days. No response. How do I cancel my contract please?