O2 outages and service status in Hackney, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hackney, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Apr 7, 1:10 PM GMT+1.
- Phone (50%)
- Internet (38%)
- Total Blackout (13%)
The latest reports from users having issues in Hackney come from postal codes N1 and E5 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hackney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hackney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hackney, England
The most recent O2 outage reports came from the following cities: City of London, Hackney, Poplar, Harringay, Tower Hamlets, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Phone | 4 days ago |
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City of London
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Internet | 7 days ago |
|
City of London
|
Phone | 17 days ago |
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Hackney
|
Phone | 20 days ago |
|
City of London
|
Internet | 23 days ago |
|
Hackney
|
Internet | 23 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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O2 Issues Reports Near Hackney, England
Latest outage, problems and issue reports in Hackney and nearby locations:
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Jon. 🇬🇧🏴🇮🇱🕎✡️ (@jonnyrotton1989) reported from City of London, England@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting.
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Sophie Donnelly (@sophiegdonnelly) reported from City of London, England@O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢
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Raf (@Mr_Rafal) reported from Hackney, EnglandHi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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Andy Denial 📸 (@NorthernlyExpo) reported from Islington, England@O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.
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Colin Thomas (@colinthomas1961) reported from Islington, England@o2 your signal on match days around Highbury is non existent. All other carriers are fine. You say you’re the best, do something about this because it’s unacceptable.
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Alastair Hilton (@London_W4) reported from Islington, EnglandI'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Tom Quinn® (@TomTheProducer1) reported from City of London, England@FelicityHannah @O2 network capacity will quickly become the story of WFH and could spark the revolution
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Sarah Bennetto (@sarahbennetto) reported from Hackney, England@O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.
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Omar Mansoor (@OmarMansoor) reported from Poplar, England@Ali_Malik @O2 @Ofcom @MarkEvansO2 @markevenso2 giving us a day of refund not helps actually! Some of us are running full businesses on your network.
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Matt Ribbins (@MattRibbins) reported from Poplar, England@andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating
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Usman Younas (@usmanyounas0011) reported from Walthamstow, England@HowardGriffiths @O2 and if you are on call your call will be dropped(call failed)then it will take sometime fr service to start working again.. 2ndly most of the places getting only 1bar and very slow data browsing.. 3rdly when it connects to 3G it’s same like No Service it goes sooooooo slow 2/2
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Dimitris A. (@Greekphotoguy) reported from Tottenham, England@LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!
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A dollop of kindness (@Pretty_Gorge) reported from City of London, England@creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud
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William Hill (@hillww1) reported from Stratford, England@O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂
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Jody Randall Esq. (@jodyrandall) reported from Walthamstow, England@O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.
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Kineta Kelsall (@Kineets) reported from Tottenham, England@JayTaylor_93 @O2 I literally get two bars everywhere. It’s so bad. Really disappointed
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Serbayy’ (@SerbayOzcann) reported from Hackney, England@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
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Claudia Simms Abram (@Claudiasabram) reported from Islington, England@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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Gill Kirby (@GillKirby) reported from Islington, England@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Corbishley (@robcorb) reportedI have to say this: @O2 “customer service” is utter crap.
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Katie W (@Starlet611) reportedI love how @O2 brag on their adverts about their great service yet I spend my life waiting for my ‘4G’ to work because you can’t be bothered to provide decent service. What am I paying for??
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Lauren. (@LaurenDenny2) reported@O2 my phone number was disconnected on Thursday and was reassured numerous times it would be reconnected within 24 hours. 3 days later and it still isn’t reconnected. I’ve been advised to call 202. How when the network is still disconnected?! Very disappointing service!!!
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David (@David297819311) reported@O2 @JoeGibbs2 Cancel your contract with 02, they are clearly not providing the service you signed up for, they are in breach of their contract with you.
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Deleted (@deleteduser2007) reported@virginmedia @LutzSchueler @O2 now I’ve got some guy called Dinesh who claims to be a complaints manager who doesn’t understand my complaint at all who is wasting time I asked for your resolutions team to contact me!!!
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Sheldini (@sheldinij) reported@O2 can I please speak to someone in English? I really need to resolve some issues and add new devices to my account, but I simply can't understand the call handler. Help!
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Jade North (@JadeNorth) reported@O2 I can never get through to speak to anyone online. My bill after this years increase (the highest of all phone companies) is ridiculous. I want to change to sim only or something cheaper, but I always get told that’s not an option I can only upgrade my phone. I don’t want to
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Thompson (@MarcThompson2) reported@O2 due to ongoing service issue which has caused great stress I’ve sent an email making a formal complaint and have had no acknowledgement. Who do I contact and why have I been ignored?
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Katie Crombie (@KatieC_says) reportedHi @O2 Hi, I emailed my complaint in a week ago tomorrow and there has been no acknowledgement nor reply. Is this usual? I used the complaint review service email address.
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Richard Giles (@Gilly2028) reported@O2 I’ve recently moved from Sky Mobile to O2, I can’t believe O2 actually charge you for sending MMS messages in 2026, 87p a message. Bear in mind Sky piggy back off of O2, I’ve never been charged for MMS.😳 😮 Have I made a big mistake moving to O2?