O2

O2 Outage Report in Hackney, Greater London, England

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The latest reports from users having issues in Hackney come from postal codes E2.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hackney, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hackney, Greater London, England 05/24/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hackney, Greater London, England

The most recent O2 outage reports came from the following cities: Wembley, Croydon, Paddington, Bermondsey, London, City of Westminster, Lewisham, Stanmore, Hackney, Southwark, Newham, Brentford, Leyton, Harringay and Tottenham.

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City Problem Type Report Time
United KingdomWembley Internet
United KingdomCroydon Internet
United KingdomPaddington Phone
United KingdomBermondsey Total Blackout
United KingdomLondon Internet
United KingdomCity of Westminster Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

  • RobertBalaam Robert Balaam (@RobertBalaam) reported from Wandsworth, England

    .@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

  • marcwhufc marc foley ⚒ (@marcwhufc) reported from Mill Hill East, England

    @O2 you doing any work around N11 London as my signal has just vanished 😩

  • cityposer Federica Parise (@cityposer) reported from Brentford, England

    @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

  • savio_metal17 Savio (@savio_metal17) reported from Brentford, England

    @O2 I can’t get the Amazon prime offer. Please help

  • MANLIKENAIJA NAIJA BOI (@MANLIKENAIJA) reported from Islington, England

    @O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃

  • RobertBalaam Robert Balaam (@RobertBalaam) reported from Wandsworth, England

    @O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

  • SwissFrankIsGon John Francis William Apted (@SwissFrankIsGon) reported from Kensington, England

    @O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?

  • Shaneyfirkins96 Shane (@Shaneyfirkins96) reported from London, England

    Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked

  • MattRibbins Matt Ribbins (@MattRibbins) reported from Poplar, England

    @andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating

  • ferrari1fer86 Alan Ferrari (@ferrari1fer86) reported from Romford, England

    @O2 Correct, SIM shows no signal. Local area coverage is fine and I have tried different handsets. Account is up to date. I went to a store but was told I was on the O2 360 system and they couldn’t help me, so am trying here.

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    Just update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find

  • azhaarashraf Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England

    @O2 Can you please help me as I can't send you a direct message

  • cityposer Federica Parise (@cityposer) reported from Brentford, England

    .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

  • cityposer Federica Parise (@cityposer) reported from Kensington, England

    @O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2

  • Pretty_Gorge A dollop of kindness (@Pretty_Gorge) reported from City of London, England

    @creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud

  • BartlettDavisUK Lord Bartlett-Davis (@BartlettDavisUK) reported from Kensington, England

    Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD

  • dkinnear David T Kinnear (@dkinnear) reported from Camberwell, England

    @O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍

  • cityposer Federica Parise (@cityposer) reported from Brentford, England

    @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

  • Payney26 The Guv'nor (@Payney26) reported from Bromley, England

    @O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TrainedPengling 💙🌹Sara🌹💙 (@TrainedPengling) reported

    @NadineDorries @virginmedia @O2 The EU can’t tell companies how to treat the UK Nadine. They have no jurisdiction over 3rd countries. If the EU rejected the proposal, it’s because they don’t have the power to do that. What you’re saying makes no sense. We took back control, remember?

  • blighty9 Blighty9 (@blighty9) reported

    @NadineDorries @virginmedia @O2 "We negotiated a **** deal but it's their fault because they insisted we werent allowed everything for nothing"

  • Exiled_B ExiledOne (@Exiled_B) reported

    @NadineDorries @virginmedia @O2 🙄🙄🙄for a Cultural Secretary who didn’t even know Channel 4 isn’t publicly funded, it’s not surprising that you are talking utter **** as usual. Clearly, you only got a ministerial post by licking Johnson’s arse

  • Only_One_Cobby Liam Wilson-Cobb (@Only_One_Cobby) reported

    @Chris74747755 @O2 Every network did this last year. O2 ended up as the best for roaming allowance. This happened with all customers.

  • davidwhitelab David White 🇬🇧🇺🇳♻️🌐 (@davidwhitelab) reported

    @NadineDorries @virginmedia @O2 Where was the documentation for that? Also you could pass a roaming charge Regulation requiring Europe wide Free Roaming as a service requirement. Corrext me if I am wrong??????

  • Martin_Morgan1 Martin (@Martin_Morgan1) reported

    @O2 I have been sent messages every day so far saying they are fixing a mast issue. It is never fixed. I can drive down from my house into Bury and only get a proper 4g signal in town. It is shocking

  • Slipperbridge Fred Bloggs (@Slipperbridge) reported

    @NadineDorries @virginmedia @O2 You stupid cow we are moves third world country what do you expect

  • edmundfc edmund.conybeare #FBPE #3.5% (@edmundfc) reported

    @NadineDorries @virginmedia @O2 IDIOT. You decided to leave you moron and that left private companies to do what they wanted. Just tell us when the single brain cell is working.

  • blackcanine65 Blackcanine65 (@blackcanine65) reported

    @NadineDorries @virginmedia @O2 This is garbage of course, as others point out. The real question is: did the other mobile providers incentivise (ie bribe) the Tory government to look the other way while they jacked up roaming charges?

  • PhilTregear Phil Tregear (@PhilTregear) reported

    @NadineDorries @virginmedia @O2 Do you really think your electorate are so stupid as to believe this BS? Shame on you.