O2 Outage Report in Hackney, Greater London, England
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The latest reports from users having issues in Hackney come from postal codes N1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hackney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Hackney, Greater London, England
The most recent O2 outage reports came from the following cities: Hackney, London, City of London, Waltham Cross, Surbiton, Croydon, Ilford, Hammersmith, Wembley, Bexleyheath, Poplar, Richmond, City of Westminster, Merton and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Phone | |
| City of London |
Phone | |
| Waltham Cross |
Internet | |
| Surbiton |
Phone | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hackney, England
Latest outage, problems and issue reports in Hackney and nearby locations:
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Owura kwame
(@Y_Dollars) reported
from
East Ham, England
I can't make or receive calls for the past one hour @O2 try and fix this asap!!!
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Fr Chris Phillips
(@phillipsc) reported
from
Camden Town, England
@O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.
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Paul McCaffrey
(@PaulMacca1976) reported
from
Islington, England
People be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service
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James Miller
(@jameskibwe) reported
from
Stratford, England
@O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.
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logan
(@loganwicke) reported
from
Lambeth, England
@O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Dré
(@daktadre) reported
from
Merton, England
@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
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Tom Quinn®
(@TomTheProducer1) reported
from
City of London, England
@FelicityHannah @O2 network capacity will quickly become the story of WFH and could spark the revolution
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Raru
(@raru1980) reported
from
Poplar, England
Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@O2 please help me
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NEW YT VIDEO - LINK IN BIO🚨
(@zakariyaa_b) reported
from
Poplar, England
@O2 I’m not your customer but I am CERTAIN that this violates GDPR as well as the Data Protection laws
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Jade Wheatley
(@JadeWheatley_) reported
from
Paddington, England
Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network
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Lukas DiSparrow
(@LukasDiSparrow) reported
from
Camberwell, England
I wanted to ask chat support at @O2 IS IT POSSIBLE TO UNLOCK MY OLD PHONE. The idiot spent 45 MINUTES just asking ME security questions. STOP WITH THIS UNGA BUNGA CUSTOMER SERVICES. 45 MINUTES of bullshit and not one answer WTF. ******* morons.
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 I can’t make calls from my mobile even to 202 can costumer service call me please very urgent!!!!!!!!
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MRS
(@TweetMRS) reported
from
Camberwell, England
“The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
@O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down
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Paul Andrews
(@PaulAndrews007) reported
from
Hawley, England
@O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.
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Jessica ♡
(@jessicao96xx) reported
from
Bexleyheath, England
@O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Snowden
(@snowyrich) reported
@O2 I thought I left poor CS behind when I ported my number over, so far you have deactivated my eSIM, I have no phone, no data. No nothing! Absolutely shambolic service!
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Mark 🇬🇧 🇩🇰 🇪🇺
(@Markyboy7104) reported
@O2 Your sales and customer service team are denying my request to become an O2 customer because I live inside a military establishment (registered address for everything) else . Is this #Britisharmy discrimination by O2 Can you assist where your branch & CS team can not?
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Kate
(@quietsaturday) reported
@O2 Scammed. Realised immediately. Called 202. O2 couldn’t cancel scam order that was less than 10 mins old. But it’s going to take fraud team 14 days to contact me. Scammer had my details - how? 🧵
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Ola Agbaimoni
(@OlaAgbaimoni) reported
@O2 how do you get to speak to a person in real time such that it doesn’t take all day with a bot in a chat to get an answer to a problem?
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MikeJBA
(@asipcrowtein) reported
@O2 Hello. I have a SIM via Virgin Media, and am being billed correctly but when I try to use My O2 it says 'O2 Account not Activated'. Can you help?
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Daz
(@_DP85) reported
@O2 for weeks/months your network is shite. Drops in and out. I travel up and down the country, 5G 4G doesn’t matter. Barely ever works. Currently in Glasgow. Shows 5G. Nothing
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Richard Snowden
(@snowyrich) reported
@O2 I’ve come to you guys from Three to leave pour customer service. I wish I had stayed! I’ve transferred my number to you and somehow you’ve deactivated my eSIM! And can’t provide me with service for 2 - 3 days. No data, no phone no nothing! Completely unacceptable
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Mark 🇬🇧 🇩🇰 🇪🇺
(@Markyboy7104) reported
@markevans02 - pretty disappointed as a hopeful customer of @O2 to be denied because I am a member of the #UKArmedForces that live inside a military establishment that is a genuinely registered private addresses its residents. Especially as O2 is a member of #armedforcescovenant
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daniel
(@DJDAVIES1984) reported
@O2 hi, I have a problem with my account, can you help?
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Emma Wood
(@SoiledBadger) reported
@O2 not been able to use my phone all weekend at @KendalCalling . Sort your network out.