O2 Outage in Hackney, Greater London, England

@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

@O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…

@O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.

@O2 I have also been doing this too. If this problem persists, then what?

Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?

@O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

@O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.

Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

@O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)

@tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not

Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres

@virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.

@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬

Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄

@JamesIMcKay @O2 Oh….never heard of it. Ta

Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage

@O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.

@JohnnyBooshay @O2 Sucks man!

@O2 I’ve been on about my signal issues since Oct 2020 again feb 2021 And still nothing resolved 😡 it’s actually got worse now, missing calls can’t make calls and calls dropping! Can’t wait till my contract ends! And yes I’ve tried everything you’ve advised!

@O2 What is going on with your service recently? No service last week at Bickington, Devon. No service this week at Longleat, Wiltshire. Never used to have this problem before you merged with @virginmedia

@O2 I’d hang on but O2 Twitter was saying “this year” in 2017 so the info you get from the company isn’t very reliable. Thanks anyway 👍

@O2 why do you still have so little 5g around. I'm glad I didn't pay extra for 5g but frustrating my husband has the same 5g phone on a different network and has 5g. Not even in Chester which is a pretty big city.

@O2 I’ve phoned up already but customer service says it was retentions and retentions say it’s customer service

So difficult to get through to o2 !!!! Ridiculous service No idea why I'm paying so much. Terrible Internet. Terrible everything 🥲🥲 @O2

@O2 One of your agents called and changed my contract without my permission. Customer service was unhelpful in reinstating my previous contract. #badcustomerservice

@CodenameJohnny @O2 I had the same issue.

@O2 what on earth is going on with the network right now? I’ve got full 4G, but nothing works, but the little connection I get to use the o2 website says nothings wrong 😬😬

@O2 @TheO2 This is getting BEYOND a joke. You are not providing the service we are paying for on 3 contracts! Our local mask is down and has been for over a year, the same message that someone is fixing it!