O2 Outage in East Ham, Greater London, England

@O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now

@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

Looking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over

@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou

@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉

After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.

I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.

Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!

@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce

Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it

@ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them

We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

@O2 I cant get through to customer services and its urgent

@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.

@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!

@O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!

Dear @O2, I’m having problems paying my bill, please help..

@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.

@O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!

its ridiculous that I had to call @lycamobile @LycamobileUK 9 TIMES, and threaten to try trading standards involved before they resolved my issue! I'll only be using them for 1 month then I'll be using a different phone service provider! Someone like @O2 @giffgaff @EE @Vodafone

@MrsHendy2010 @O2 Hi Stacy, Sorry to hear about the inconvenience you are having, but you would need to contact the network ad see if they can re activate your umber till Monday. - Jats

@O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb

4th day in a row Three UK is facing ‘technical issues’ so can’t acccess anything. No explanation given, no time frame. Frustrating. I am moving to @O2

@O2 I’ve replied to your DM! I have also spoken to 2 people from o2 and they were unbelievably rude for no reason! And wouldn’t wanna help me ! I need this sorted ASAP please as im@unable to do anything

@O2 Stop suggesting WiFi and fix the mast. I have piss pour WiFi connection being and virgin media but with you merging with them that just grand. A double whammy of crappy mobile and WiFi connections

@O2, well done in trying to retain a 20+ year customer. 30 secs into a call and your advisor hangs up. And you called me. Hahaha

@O2 been unable to use my 4g for almost a week, check the status service page multiple times a day just says busy in your area. Can’t get through to anyone on the phone. Absolutely joke will not be paying my bill this month.

@O2 Hi I’d like to pay some of my device plane off,which for some odd reason this can’t be done on the app,and or so on phone 🤷any help would be great pls

@O2 I have been with O2 for over 15 years. You guys really have no loyalty to your customer's.Dissapointed with everything litreally everything. My contract finishes soon so I will be moving to EE since they have faster internet ,treats their customers better and is cheaper