O2 Outage Report in Newham, Greater London, England
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The latest reports from users having issues in Newham come from postal codes E13.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Newham, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hackney, Hammersmith, Chingford, Southwark, Ilford, Paddington, Thornton Heath, Barnet, Upminster, City of London, Abbey Wood, Harringay, Dartford and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Phone | |
| Hackney |
Phone | |
| London |
Wi-fi | |
| Hammersmith |
Phone | |
| Chingford |
Phone | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newham, England
Latest outage, problems and issue reports in Newham and nearby locations:
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Tom Mytton
(@TMytton90) reported
from
Wandsworth, England
@O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed
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John
(@saps_JP) reported
from
Stratford, England
Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Tottenham, England
@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
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Jord
(@jordanharris86) reported
from
Poplar, England
@O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks
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Claire Foster FCIPR
(@claireleonePR) reported
from
Sutton at Hone, England
@O2 how can I cancel my amazon music please?
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hedara
(@hedaramusic) reported
from
Hammersmith, England
@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 having bad experience with o2 service after 15 year 😡😡😡
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Paul
(@PaulGrayburn) reported
from
Romford, England
@mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Esmer Ozan
(@kostas1903) reported
from
Bexleyheath, England
@O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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David
(@daveya90) reported
from
Wandsworth, England
@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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KB_UK
(@kieranbowley) reported
from
Bexleyheath, England
@O2 Sadly I am an enterprise customer. Any idea when they are going to be available?
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María
(@Maria__RG) reported
from
East Ham, England
@chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!
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Carl Hellicar
(@CHellicar) reported
from
Sutton at Hone, England
@MikeHollows @O2 Yeah is this something OfCom can help with?
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 it’s been three weeks now and very poor customer service no response???
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rory Slater
(@RorySlater1) reported
@William251201 @O2 Never have I been more relieved to see lots of people all commenting on whether an umbrella looks like a giant purple ***** or not; let’s hold off on booking the madness test for now then
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Jamie
(@DozsyD) reported
@O2 hey there can you help me. I have just placed an order but would like to cancel but can not find a cancel button can you help?
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Charlotte picton
(@PictonCharlotte) reported
@rawrsawse @O2 Having the same issue
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T.I.Grr.Grr.Er
(@ZayaJones77) reported
@SumitSatsangi @kymbo1982 @O2 EE and so far they’ve been good. Great signal nice phone, lots of freebies and very decent tariff £20 less than what I was paying at o2 and getting triple the data. 🤞🏾 it stays good.
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Steve
(@sjiow) reported
@TheRealRead @O2 I had this exact problem. Went to Vodafone and have had much better customer service (and cheaper). Unfortunately poorer network coverage.
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Maria Boem
(@chelseachav) reported
@O2 how can I get one of these surprise boxes you have been sending out, have been an 02 customer for years, these boxes look fab
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Angel
(@tinkerbelinia) reported
@O2 I suppose you have to be contract customers? Husband and I have been PAYG customers with you for over 20 years and not even a thank you, or apology when your services go down. 2 years ago we changed our numbers due to spam callers so another 20 years it is to wait lol.
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Chris White
(@redhead_79) reported
@ZayaJones77 @William251201 @O2 I still think it’s a ‘massager’ lol and too a loyal O2 customer (with 4 contracts!) and get nowt
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T.I.Grr.Grr.Er
(@ZayaJones77) reported
@kymbo1982 @O2 I just couldn’t do it any more. They got a lot of money out of me monthly for 20+ years, no problems with payment, no calls from me complaining to customer service about anything & after all that all they could “do for me”was a refurbished iPhone 48 month contract no discount.
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Lee
(@lee_m987) reported
@O2 I've been cut off twice when ringing in. Iam on the verge of making a compliant due to no signal coverage at home to the ombudsman. Can you arrange for someone to call me back?