O2 Outage Report in Bexleyheath, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bexleyheath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bexleyheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Bexleyheath, Greater London, England
The most recent O2 outage reports came from the following cities: Woolwich, Tower Hamlets, Croydon, East Ham, Deptford, London, Upminster, Holborn, Bermondsey, City of Westminster, Harringay, Lewisham, Islington, Dagenham and Balham.
| City | Problem Type | Report Time |
|---|---|---|
 Woolwich |
||
| Tower Hamlets |
Internet | |
| Tower Hamlets |
Phone | |
| Tower Hamlets |
Total Blackout | |
| Croydon |
Internet | |
| East Ham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Bexleyheath, England
Latest outage, problems and issue reports in Bexleyheath and nearby locations:
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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David Newey
(@NHSNewey) reported
from
Croydon, England
@o2 why is your 4g signal and internet bandwidth so appalling in Croydon. Pass through the town centre particularly through East Croydon and you might as well having no signal at all!
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David Zachary
(@DavidZachary_) reported
from
Stratford, England
Absolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude
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Sarz
(@Gray1410) reported
from
Swanley, England
@O2 service has been pants today since 3:30pm no 4G at all.
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Claire
(@claireelizabxth) reported
from
Poplar, England
@O2 have been a customer for over 20 years.
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Stephen Kingsley
(@StephenKingsley) reported
from
Islington, England
@O2 No response on Saturday and don’t understand a three letter message today - a long time for an automated service not to be working correctly.
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Abbie Murphy
(@IAmAbbieMurphy) reported
from
Camberwell, England
Have phoned @O2 Maybe 7 times in the last 3 months, as they are investigating a company called Fermdemia that stole from my account linked to my phone. Starting to wonder if @O2 is fraudster ferdemia in disguise! ‘Someone will call you back’... that old chestnut. #o2 #help #fraud
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@O2 Got better service abroad than I do at home🤪from @O2. That pesky old mast in DA15 is still causing problems. But hey I’m only a paying customer. Nothing back from Mr Baldwin in the Execs office except a holding’ I’ll get back to you’ mail.
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Dimitris A.
(@Greekphotoguy) reported
from
Tottenham, England
@LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!
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Jon.
(@jonnyrotton1989) reported
from
Islington, England
Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems
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Bari Heer
(@B_Heer84) reported
from
Stratford, England
@O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!
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Nico Macdonald
(@Nico_Macdonald) reported
from
Poplar, England
@O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)
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Dimitris A.
(@Greekphotoguy) reported
from
Tottenham, England
Dear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.
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Sophie
(@sophie_9_) reported
from
Crayford, England
@Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell
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Jimmy ludlow
(@ludlow_jimmy) reported
from
Bexleyheath, England
@O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time
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David Blooman
(@dblooman) reported
from
Ilford, England
An @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider
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Enda Guinan
(@endaguinan) reported
from
Islington, England
@O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.
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Catriona Hepburn
(@mrshavers) reported
from
Eltham, England
Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out
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Andrew
(@pitcombe) reported
from
Camberwell, England
@O2 Thanks it’s Peckham generally - and has been like it for ages. I wasn’t trying to call but trying to do anything is an issue. Post code I was at was se15 4rx. But that’s just one of many
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie
(@Duranie67) reported
Well think its time to change network. @VodafoneUK have not reinstated my original contract. They Deactivated my account and sim. @O2 or @EE
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FUX SNOOZE
(@AndrewL35706723) reported
@O2 Scenario 1. My 26-year-old daughter is fearful someone is breaking into her house and goes to use her mobile to call the police. The station is less than 1 mile away yet because of O2 she cannot get a signal IN PECKHAM
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Clare McGuire
(@claremcg92) reported
@O2 I’ve been trying to cancel my insurance for a couple days now. The phone line cuts out on me once it’s established it’s not about fraud and the live chat always has a message saying no agents are available. Where should I go to resolve this?
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Corrine Edwards
(@CorrineEdwards) reported
@O2 Lies. No one called me. And the email shows no evidence of understanding the problem. When you lie, you lose all credibility.
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LD
(@1giggelz1) reported
@O2 Your network app has said busy in my area for days now. When will it actually be fixed so i can work smoothly from home.
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Laura Belham
(@lawz_cov) reported
@O2 i'm losing my mind today, can someone please get in touch with me, first an incorrect number/pac code change, now my phone has been completely cut off! Help! #o2
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Grizz
(@GrizzerK) reported
@O2 I’ve been with you guys for years & the contract I’m on for the iPhone 11 Xs is worse than the contracts you guys are rolling out now for the new iPhone 12! Help a loyal customer out!
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 if I request a PAC code and give the code to a different network. Do I still have to give you 30 days notice? DM Me Please I call the cancellation team and they said that I still have to give 30 days notice even with a PAC code.
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FUX SNOOZE
(@AndrewL35706723) reported
@O2 Scenario 2. My 26-year-old daughter falls in her home and is seriously injured. She needs to call an ambulance to take her to the hospital half an hour away but cannot get a signal with her O2 phone that's she's tied into for 18 months.
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Umer Ali (ALS Recruiting Solutions)
(@UmerAli_ALS) reported
@O2 your customer service is shambolic, I have been charged over £700 for cancelling my contract within 14 days and after speaking to over 8 advisors still can’t seem to get my money back, Keenan, Ziyande, Julie, Stephen, all absolutely shocking customer service skills