O2 Outage Report in Chigwell, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chigwell, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chigwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Chigwell, Essex, England
The most recent O2 outage reports came from the following cities: Lewisham, Abbey Wood, London, Belsize Park, Camden Town, Harringay, Ilford, City of Westminster, Enfield Town, Hampstead, Wood Green, Woodford Green, Islington, Hackney and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Lewisham |
Phone | |
| Abbey Wood |
Phone | |
| London |
Phone | |
| Lewisham |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
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O2 Issues Reports Near Chigwell, England
Latest outage, problems and issue reports in Chigwell and nearby locations:
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.
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🍀 Dion Joseph 🍀
(@dionjoseph_) reported
from
Bexleyheath, England
@callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol
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emmawebster
(@emmawebster) reported
from
Camberwell, England
@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!
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Jacob Wood
(@j4cobwood) reported
from
Harlow, England
@O2 I need support with my network, I’ve tried everything that the website says, my calls won’t connect and when they do the sound is cracking and poor. Most of people trying to call me can never get through either. This has been happening for months now
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!
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BEX
(@Bex_Stinson) reported
from
Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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Daffy
(@iDaffySB) reported
from
Hackney, England
Dear @O2, I’m having problems paying my bill, please help..
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!
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Fran
(@CerviF) reported
from
Walthamstow, England
I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.
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MJ Palmer - Mr Gay England 2020 Finalist
(@MJPalmer84) reported
from
Islington, England
The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2
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BrianJThompson8
(@BrianJThompson8) reported
from
Barnet, England
@ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce
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Steffie
(@steffiegc) reported
from
Eltham, England
@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.
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Daffy
(@iDaffySB) reported
from
Hackney, England
@O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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lox around the clock
(@ClockLox) reported
@O2 I need to connect my key programming equipment through my phones hot spot as I’m mobile however I can’t gain access to the server as apparently I have a roaming IP address and need a static uk IP address Do you have someone I can speak to to help me with this
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Jon Weller
(@tupsleymusic) reported
@lucy___loo @O2 I tried this as I have the same problem, but there is no option to cancel that extra. I didn't knowingly sign up in the first place
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Lenny - She’s a short lass!
(@estella_sanchez) reported
@O2 hi there, I’ve been trying to cancel my mobile internet contract since February. Every time I’ve tried to call it’s been busy (due to COViD, I understand) and I’ve never gotten the live chat to work. I don’t use my mobile internet and have been out of contract since Feb
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Karen
(@kazzygut) reported
@O2 how on earth do I give notice to cancel my contract if there is no live chat and nobody answering the phone!
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katie
(@katiejenkins4_) reported
@O2 is an absolute joke. Been trying to get ahold of someone to sort an upgrade out since 4pm and have now had the phone cut off mid call twice! Rubbish customer service.
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Jasmine Allmond
(@FizzyWizzy29) reported
@faulknerdaniel @O2 I’ve been having this for weeks also. No help given. 😒
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Annette
(@Netty_f) reported
@O2, Hi there, I am having trouble activating my Disney 6 months pass. I have tried 4 times but no email or text has come to finish registration.
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Dave Samuel
(@The_Dave_Samuel) reported
@O2 Couldn’t unwrap 5 iPhones for Xmas as it didn’t meet O2’s Business Policy, so was sent 2 phones and had to buy outright 3 iPhones and had to have on another network, rubbish customer services
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Jodie Perkins
(@JLFx) reported
@O2 is there anyone who can help me? I’ve been promised four calls backs since 19th December, I’ve sent emails and spoken to your online chat, and have heard nothing back from anyone. I’m fed of calling, having to explain the issue and then be told I’ll be called back
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Gareth Molyneux
(@gareththetechie) reported
@O2 Hello! Just to let you know, I got an SMS today pretending I’ve had a billing problem with my account. Reported to their web host and action fraud - do you want a copy too? :)