O2 Outage in Woodford Green, Greater London, England

@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

Looking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over

@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou

@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉

After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.

@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.

@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!

@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce

Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it

@O2 I need support with my network, I’ve tried everything that the website says, my calls won’t connect and when they do the sound is cracking and poor. Most of people trying to call me can never get through either. This has been happening for months now

@ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them

We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.

@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!

@O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!

Dear @O2, I’m having problems paying my bill, please help..

@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.

Absolutely gobsmacked by the service from @O2! Tried to place an order 3 times for an iWatch to find out that one of their staff members have made up my D.O.B, making me out to be 120- poor service for a customer that spends over £150 a month with them #disappointed #PoorService

@O2 Thankfully, I am out of O2, shocking service.

I was a customer of @o2 for over two decades with four devices on contract. Last 5 years service has been pathetic. Moved to Sky Mobile , same coverage, much cheaper and better customer service

@Mad_Scots_Wench @O2 @O2 terrible off yourself... will be loosing a customer very soon

@O2 customer services attitude is an absolute disgrace! 🤬🤬Complaint going in to #Oftel.

@O2 keep sending me a list of contacts, I’ve wasted over an hour on all, to no avail, useless customer service. You either talk to a robot or someone who can’t help you. You ask to speak to a supervised. They say I am the supervisor, can I speak to your manager=no. No help at all

@O2 tried to upgrade to more phone data as I’m using so much, as I’m isolating. Been a customer for 10years. During a pandemic o2 see it as a business opportunity. The best they could do was charge me £16 for an extra 25GB of data. I have to wait till January to leave this crap

@O2 is there any customer service numbers I can ring please

@O2 where’s my service none today again ,what is going on so poor

@O2 Where’s my service once again ,none today ,not even an excuse from youselfs