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O2 Outage Report in Woodford Green, Greater London, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Woodford Green, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Woodford Green, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at O2

O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Woodford Green, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Enfield Town, Newham, Wandsworth, Paddington, City of London, Hackney, Barnet, Kensington, Poplar, Muswell Hill, Chingford, Southwark, and Ilford.

CityProblem TypeReport Time
London Phone 2 hours ago
Hammersmith Internet 3 hours ago
London Phone 1 day ago
Enfield Town E-mail 1 day ago
Hammersmith Internet 1 day ago
London Wi-fi 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Woodford Green, England

Latest outage, problems and issue reports in Woodford Green and nearby locations:

  • Maria__RG
    María (@Maria__RG) reported from East Ham, England

    @chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!

  • kieranbowley
    KB_UK (@kieranbowley) reported from Bexleyheath, England

    @O2 Sadly I am an enterprise customer. Any idea when they are going to be available?

  • des700
    des (@des700) reported from Camberwell, England

    Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.

  • yasirkiani22
    Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 having bad experience with o2 service after 15 year 😡😡😡

  • leon_dave_smith
    Leon Smith🇬🇧🇪🇺❄️ (@leon_dave_smith) reported from Harlow, England

    @tescomobile @O2 any coverage issues in CM20, been terrible yesterday and today, signal 4G keeps dropping out

  • J5752x
    Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • des700
    des (@des700) reported from Camberwell, England

    @O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help

  • siegeism
    siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • PatrickKeyte
    Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • TMytton90
    Tom Mytton (@TMytton90) reported from Wandsworth, England

    @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

  • PaulGrayburn
    Paul (@PaulGrayburn) reported from Romford, England

    @mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.

  • jordanharris86
    Jord (@jordanharris86) reported from Poplar, England

    @O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks

  • hedaramusic
    hedara (@hedaramusic) reported from Hammersmith, England

    @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

  • yasirkiani22
    Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 it’s been three weeks now and very poor customer service no response???

  • saps_JP
    John (@saps_JP) reported from Stratford, England

    Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.

  • arigork
    Ari Gork (@arigork) reported from Barnet, England

    @EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?

  • daveya90
    David (@daveya90) reported from Wandsworth, England

    @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.

  • Mountie31
    Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Tottenham, England

    @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

  • arigork
    Ari Gork (@arigork) reported from Barnet, England

    @O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CFOXY5
    CFox (@CFOXY5) reported

    @O2 I have had 6 months of hell an iPhone watch that they cut of incorrectly and won’t turn back on but can’t get through to tech team as no ans and no shop to go to and then there is the bills and those issues

  • JasonGolf7R
    Jason Blackburn (@JasonGolf7R) reported

    @O2 DE21 5 area. Little to no signal for voice/data even though checker says good indoors and no issues. Using 4g/wifi when at home but over the last week constant messages on my iPhone saying you've switched it off. Fed up with people sending Whatsapp asking why my phone is off

  • thesummerof76
    Marty Collins (@thesummerof76) reported

    @O2 Hi, my iPhone had a settings message that O2 have switched off 4g calls. I’ve checked the network and no problems reported.

  • RampziieTweets
    Dad (@RampziieTweets) reported from Walsall Wood, England

    @TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable

  • AdzCrawford2003
    Adam Crawford (@AdzCrawford2003) reported

    @O2 Hi, £23 is due to come out of my account when no bill has been generated. My next bill should generate on the 9th April. Plz help

  • jawj
    George MacKerron (@jawj) reported

    Just discovered @VodafoneUK kept on charging me for an Apple Watch number that was unusable after I cancelled my phone. Meanwhile @O2 keeps chasing my wife for payments on a contract they confirmed on 3 separate occasions she'd cancelled because the SIM never came. Grrr. @WhichUK

  • Chantilliey
    CC (@Chantilliey) reported

    @O2 That's fine but it doesn't say anything about “ no service” trying to a run a business here! Why is it saying no service

  • clonedcrain
    cait / cee ᱬ⧗✵ (@clonedcrain) reported

    is @O2 down for anyone else

  • krachel21
    Rachel (@krachel21) reported

    @O2 when in store I purchased a new contract and was told the the nhs discount would be added on with the next two months. Now when I’ve been told to I have to do it myself they told me I don’t qualify as it’s too late. Could someone help please ??

  • Jennai22189711
    Jennai (@Jennai22189711) reported

    @O2 you delivered an upgrade phone to an incorrect address. We have contacted you on numerous occasions to fix this. You have today debited my account for the cost of a phone I’ve not received, the day before I’m due to pay HMRCs VAT deferral. I need this to be rectified today!