O2 Outage Report in Woodford Green, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Woodford Green, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Woodford Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at O2
O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Woodford Green, Greater London, England
The most recent O2 outage reports came from the following cities: Camden Town, City of London, Wandsworth, London, Barnet, Southwark, Harringay, Hammersmith, Grays, City of Westminster, Hackney, Paddington, Enfield Town, Fulham and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Wi-fi | |
| City of London |
Phone | |
| Wandsworth |
||
| London |
Total Blackout | |
| Barnet |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Woodford Green, England
Latest outage, problems and issue reports in Woodford Green and nearby locations:
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Adam Dack
(@tomtilly28) reported
from
Harlow, England
@O2 what are u doing my phone has just died logged in and all my service been disconnected why !!! Idiots
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it
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Claire Cottingham
(@Cla_Cottingham) reported
from
Wandsworth, England
@O2 Help. Unfortunately not which I now understand is not ideal!
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Hannah Jones
(@hannahmjoness) reported
from
Camberwell, England
@O2 your 3G service in London is actually a joke
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عقيل العقيل
(@AkilAlakil) reported
from
Poplar, England
@O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Paula
(@MissPaulaGreen) reported
from
Camden Town, England
@O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨
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Jane Slade
(@Retiremove) reported
from
Wandsworth, England
@O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.
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Λυδια-Έλενα
(@LydiaElenaxo) reported
from
Tottenham, England
After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today
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Thinkbig26
(@Thinkbig261) reported
from
Stratford, England
@O2 I just want to let you know that im going to EE. Its not me its you, your just not what i want no more you don't offer me anything good for being loyal EE is just better. 💔 sorry not sorry p.s its a polite **** you if that wasn't clear but just in case **** YOU!
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Lynsey White
(@LynseyWhite2) reported
from
Wandsworth, England
@O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@O2 are you having network issues today in the RM1 area as getting only 1 bar and sometimes none at all with calls and sms failing to send or connect on more then one device
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.
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Katie Hobden
(@KtHob) reported
from
City of London, England
Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical
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Will McLeish
(@24_7_Raver) reported
from
Camberwell, England
@O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there
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Toby Adams
(@tobyadams) reported
from
Dartford, England
@O2 was supposed to receive payment from your recycle scheme by 5pm today, but have not. Can’t get through to customer helpline either 😡
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2 for flinching
(@2_4_Flinching) reported
from
Camden Town, England
@O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!
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Eva Hamilton
(@MedinaMadam) reported
from
Camberwell, England
Not good customer service at all! Maybe you need to join me @O2
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Arturo Avalos Torres
(@aavalostorres) reported
from
Stratford, England
@O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network
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Hope Fashion Stylist
(@HopeVonJoel) reported
from
Wandsworth, England
@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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George Ferguson
(@georgejferguson) reported
@O2 just went To go into a coffee Nero in Altrincham, staff were inside so shop looked open, pressed the app but went to the front door and it was closed temporarily. No I have lost use of the free coffee. Can you help with him please
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Pearlin Guillon
(@PearlinGuillon) reported
@O2 I don’t have any service. Is O2 4g down or something?
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Dan
(@Dan05858044) reported
@O2 sort the signal out in the west monkseaton/Whitley Bay Area. It’s pathetic. Can barely use my phone
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Diego Elio Pettenò
(@flameeyes) reported
Me: Hey @O2, my main (4-years-old) SIM card seems to be unable to roam to Italy, while my wife's and spare 2-years-old SIMs worked fine. Can I get a replacement? O2: You should have called when you were experiencing the problem for us to troubleshoot the problem!
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Not Too Old
(@NotTooOld1) reported
@O2 Spent over an hour with 3 agents regarding unable to use myo2 you have my email incorrect, someone out a - after .com and nobody amongst the 3 agents were any use, please remove the dash after the .com not receiving emails because of this! Really poor service
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Emma Caulfield
(@evin1612) reported
@O2 trying to get through to support and no luck. Can you advise if my direct debit hasn't been taken today please?
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Michelle Healy
(@Meeshhealy) reported
@O2 hi I am an o2 customer and wanted to buy #LittleMix #tickets for my #disabled daughter who is a big fan and wandered about accessible seating for her… can someone please help?
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Catherine Kavanagh
(@KavanaghCk) reported
@O2 is there an escalation phone number for you in the UK please? I've tried for 2 months to have a simple query dealt with. Your call centre staff can't/won't help. Platinum customer if that helps. (It shouldn't, but apparently it does) Thanks in advance ,
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Mike Morris
(@appledell) reported
@O2 Mast still down. Is it ever going to be fixed?
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Lucas
(@LucasJTGleed) reported
@o2 Please sort your issues in the #Swindon area out. Have had my SIM replaced as having issues with mobile data - it’s clearly not the SIM as I’m still having issues. Seems like I’m going to have to waste my lunch break tomorrow to go into store and get it fixed… 😩