O2

O2 Outage Report in Woodford Green, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Woodford Green, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Woodford Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Woodford Green, Greater London, England 01/17/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Woodford Green, Greater London, England

The most recent O2 outage reports came from the following cities: Hammersmith, London, Southwark, City of London, Grays, City of Westminster, Wandsworth, Hackney, Paddington, Enfield Town, Fulham, Islington, Waltham Cross, Ilford and Bexleyheath.

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City Problem Type Report Time
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomSouthwark Total Blackout
United KingdomLondon Phone
United KingdomCity of London Phone
United KingdomSouthwark Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Woodford Green, England

Latest outage, problems and issue reports in Woodford Green and nearby locations:

  • KentishMole Christian Mole (@KentishMole) reported from Camberwell, England

    @O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?

  • farnsworth_adam Adam Farnsworth (@farnsworth_adam) reported from Romford, England

    @O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.

  • cityposer Federica Parise (@cityposer) reported from Kensington, England

    @O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2

  • peterives50 Peter Ives (@peterives50) reported from Enfield Lock, England

    @O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡

  • MANLIKENAIJA NAIJA BOI (@MANLIKENAIJA) reported from Islington, England

    @O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    Just update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find

  • VictoriamariaC Victoria Clarke (@VictoriamariaC) reported from Walthamstow, England

    @O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479

  • ksjsowhat fiono (@ksjsowhat) reported from Barnet, England

    @O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?

  • Pretty_Gorge A dollop of kindness (@Pretty_Gorge) reported from City of London, England

    @creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud

  • PaulGrayburn PG (@PaulGrayburn) reported from City of London, England

    @O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.

  • RobertBalaam Robert Balaam (@RobertBalaam) reported from Wandsworth, England

    .@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

  • Paul___SW18 Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported from Wandsworth, England

    Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.

  • BartlettDavisUK Lord Bartlett-Davis (@BartlettDavisUK) reported from Kensington, England

    Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD

  • ksjsowhat fiono (@ksjsowhat) reported from Paddington, England

    @O2 anything you can help with?

  • brettriot Brett (@brettriot) reported from Camden Town, England

    @O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?

  • dkinnear David T Kinnear (@dkinnear) reported from Camberwell, England

    @O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • RobertBalaam Robert Balaam (@RobertBalaam) reported from Wandsworth, England

    @O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

  • SwissFrankIsGon John Francis William Apted (@SwissFrankIsGon) reported from Kensington, England

    @O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BrxwnnDude MH (@BrxwnnDude) reported

    @O2 Hi 👋. So I purchased a bundle and it stated if I am the owner of a virgin media internet package I get double data. Right now on the app says data is not part of the package and also says that virgin media internet is not available at my address ? Please help

  • rt1979rt Rich T (@rt1979rt) reported

    @ArcticReviews @O2 It’s terrible isn’t it. Zero empathy and pathetic justification for increasing the price. I’d also argue that the CPI should be used rather than the RPI. Not sure how either impact O2’s ability to investment either.

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿Andy McCrorie🇬🇧 (@Slim5hdy) reported

    @O2 Seemingly the whole of Kilwinning and Stevenston had this problem from midday till around 6 pm , seems to working fine now tho

  • RossRevs Ross (@RossRevs) reported

    @O2 Forget it, cancelled the contract. Not going to be with a company that has ignored my messages for help and the call centre staff lacking any common sense.

  • Lorraine6623073 Lorraine (@Lorraine6623073) reported

    @O2 I lodged a complaint and was told I would receive a callback from a manager in 24 hours. That was 13th March. In store advised me to email my complaint but the email address they gave me is invalid! How can I have this escalated?

  • DarrylSparey Darryl Sparey 📈 (@DarrylSparey) reported

    @O2 I’ve just moved to a new iPhone and not receiving any SMSes from businesses for some reason (Any 2FA messages I don’t receive). I called your call centre and they told me I had a 3-5 day wait for them to look into it, or go in-store. Afraid I’m time poor, can you help, pls?

  • MarkShopland Mark Shopland (@MarkShopland) reported

    @O2 I am trying to take out a contract with you through @AffordableMob but you have declined their credit application because of another application which was accepted with another retailer who no longer has stock. None of your advisors can help, suggestions?

  • Canadafionski Fiona Reid (@Canadafionski) reported

    @ODEONCinemas @O2 I'd really love to use the kids voucher code for Sunday but 45mins later...still not working!

  • GemmaRiches Gemma Riches (@GemmaRiches) reported

    @O2 so my phone doesn’t receive authorisation text messages I have been to your shop five times now and nobody can fix it and the call centre are useless.

  • Phendrie1976 Paul Hendrie (@Phendrie1976) reported

    @O2 been on hold for over an hour on 202. What does a long standing customer have to do to talk to a human????