O2 Outage Report in Woodford Green, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Woodford Green, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Woodford Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Woodford Green, Greater London, England
The most recent O2 outage reports came from the following cities: Dartford, City of London, London, Harlow, Newham, Tower Hamlets, Chigwell, City of Westminster, Waltham Forest, Hackney, Harringay, Kensington, Southwark, Wandsworth and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Dartford |
Phone | |
| City of London |
Internet | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Woodford Green, England
Latest outage, problems and issue reports in Woodford Green and nearby locations:
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@O2 are you having network issues today in the RM1 area as getting only 1 bar and sometimes none at all with calls and sms failing to send or connect on more then one device
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Λυδια-Έλενα
(@LydiaElenaxo) reported
from
Tottenham, England
After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today
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Mat Skipper-Banks
(@DaFluffMeister) reported
from
Bexleyheath, England
@O2 Tbh it’s not just the calling, the main issue is the lack of 4g and it’s awful speed, 3G, when it kicks in, is ok but in this day and age not getting 4g is a problem ;(
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Thinkbig26
(@Thinkbig261) reported
from
Stratford, England
@O2 I just want to let you know that im going to EE. Its not me its you, your just not what i want no more you don't offer me anything good for being loyal EE is just better. 💔 sorry not sorry p.s its a polite **** you if that wasn't clear but just in case **** YOU!
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Adam Dack
(@tomtilly28) reported
from
Harlow, England
@O2 what are u doing my phone has just died logged in and all my service been disconnected why !!! Idiots
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Jane Slade
(@Retiremove) reported
from
Wandsworth, England
@O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.
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Rebecca Pickering
(@Cronxgrl) reported
from
Camberwell, England
@O2 No if I type in WC1 it says there's a mast down
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Mat Skipper-Banks
(@DaFluffMeister) reported
from
Bexleyheath, England
@O2 hello you lovely people, so my phone is paid for so I’m now out of contract, been with you since day 1 but signal in DA15 7LE is shocking! A friend lives in DA15 8DQ and he said a mast has been worked on and his reception and 4G is now amazing, it’s about 1 mile away from me
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2 for flinching
(@2_4_Flinching) reported
from
Camden Town, England
@O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!
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davidweir
(@davidweir1973) reported
from
Ilford, England
DO NOT USE @O2 **** SERVICE!!!!!
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Will McLeish
(@24_7_Raver) reported
from
Camberwell, England
@O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there
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Toby Adams
(@tobyadams) reported
from
Dartford, England
@O2 was supposed to receive payment from your recycle scheme by 5pm today, but have not. Can’t get through to customer helpline either 😡
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Sophie Donnelly
(@sophiegdonnelly) reported
from
City of London, England
@O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢
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Hannah Jones
(@hannahmjoness) reported
from
Camberwell, England
@O2 your 3G service in London is actually a joke
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Chloe Finlayson
(@chloefinlayson) reported
from
City of London, England
@naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it
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Lynsey White
(@LynseyWhite2) reported
from
Wandsworth, England
@O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Wandsworth, England
@SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei
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Arturo Avalos Torres
(@aavalostorres) reported
from
Stratford, England
@O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network
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Hope Fashion Stylist
(@HopeVonJoel) reported
from
Wandsworth, England
@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Janine Jones 🏴 💙
(@Janeenie) reported
@O2 please don’t use DPD for delivery Been waiting since 1.30, a call back since 2.30 (meant to be within an hour) I was meant to be somewhere, and their customer support is dismal
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Eamonn🇯🇵
(@eamonn61) reported
@O2 @_Twi_O2hlp yet again a communications company who promised that their teams would communicate with me have failed to communicate with me like their colleague yesterday have the no means of communication . Yet can contact external agency. Terrible customer service
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Sharjeel shah
(@ss112233445561) reported
@O2 @O2 I have over 5 lines with o2 and service has been shocking with no resolution.
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Wendy Jefferson
(@wendyk1501) reported
@O2 This is just ridiculous. No worries a formal complaint will be made by email, assuming that system is working 🙄
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MarQus Romelle
(@MarQusRomelle) reported
@O2 hi guys. Since the app merger with virgin media I’m unable to login via the o2 app without going through account recovery. Will this be fixed or can you help at all? Many thanks.
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Sharjeel shah
(@ss112233445561) reported
@O2 I have now been told as I did not purchase the phone from you you are unable to offer me my proof of barring and usage and you cannot see it on your network even though it has been in use on o2 since January. I have provided the imei number and proof of purchase.
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Simon Houston
(@simonhouston68) reported
In August my wife’s @O2 account was hacked by fraudsters who ran up a bill of more than £300 when they added two lines to her account. O2 promised to sort immediately. They didn’t. They’ve done nothing. She’s still waiting for the money back. Brutal way to treat customers.
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Josh
(@thewildsnappero) reported
@O2 Is there any reason that you offer gifts (Samsung earbuds for a heavy discount) and then fail to send the code. Go to a store told they cant help and to call customer services, call customer services but their English isn't good enough and 'they dont know what im on about'
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Mark Sykes
(@nootnootmofos23) reported
@O2 what is going on with you as a company your customer service has become frankly disgusting
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Asmo Hazuki
(@Asmo_Hazuki) reported
@O2 Hi I have a problem with my sim I can send and recieve texts But it won't let me make calls Even 4444 says ''number not recognised'' So I can't top up Any ideas?