1. Home
  2. Companies
  3. O2
  4. Woodford Green, England
O2

O2 Outage Report in Woodford Green, Greater London, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Woodford Green, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Woodford Green, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 31% Internet (31%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Woodford Green, England

The most recent O2 outage reports came from the following cities: London, Newham, Hammersmith, Wandsworth, Paddington, City of London, Hackney, Barnet, Enfield Town, Kensington, Poplar, Muswell Hill, Chingford, Southwark, and Ilford.

CityProblem TypeReport Time
London Wi-fi 23 hours ago
London Total Blackout 2 days ago
Newham Phone 2 days ago
Hammersmith Internet 5 days ago
Wandsworth Internet 6 days ago
London Total Blackout 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Woodford Green, England

Latest outage, problems and issue reports in Woodford Green and nearby locations:

  • kostas1903
    Esmer Ozan (@kostas1903) reported from Bexleyheath, England

    @O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.

  • yasirkiani22
    Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 having bad experience with o2 service after 15 year 😡😡😡

  • PaulGrayburn
    Paul (@PaulGrayburn) reported from Romford, England

    @mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.

  • siegeism
    siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • kieranbowley
    KB_UK (@kieranbowley) reported from Bexleyheath, England

    @O2 Sadly I am an enterprise customer. Any idea when they are going to be available?

  • hedaramusic
    hedara (@hedaramusic) reported from Hammersmith, England

    @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

  • PatrickKeyte
    Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • TMytton90
    Tom Mytton (@TMytton90) reported from Wandsworth, England

    @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

  • siegeism
    siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • aydenwilsonHE
    Ayden Wilson (@aydenwilsonHE) reported from Hackney, England

    Anyone else lost @O2 signal?

  • Mountie31
    Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Tottenham, England

    @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

  • yasirkiani22
    Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 it’s been three weeks now and very poor customer service no response???

  • saps_JP
    John (@saps_JP) reported from Stratford, England

    Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.

  • daveya90
    David (@daveya90) reported from Wandsworth, England

    @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

  • leon_dave_smith
    Leon Smith🇬🇧🇪🇺❄️ (@leon_dave_smith) reported from Harlow, England

    @tescomobile @O2 any coverage issues in CM20, been terrible yesterday and today, signal 4G keeps dropping out

  • Maria__RG
    María (@Maria__RG) reported from East Ham, England

    @chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!

  • jordanharris86
    Jord (@jordanharris86) reported from Poplar, England

    @O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks

  • J5752x
    Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MrKarlWilson
    Karl Wilson (@MrKarlWilson) reported

    @O2 @MrNimbus91 So it’s a technical fault that make your staff rude, unhelpful and hang up on people? That’s quite the fault!

  • BeniDeMak
    Elpronto (@BeniDeMak) reported

    @O2 you lot have been taking me for a dried out fish finger for the longest! How do I have ‘unlimited’ data but the internet is constantly down And when I call you for help, your customer services are down Joketing - But when it’s time for the bill there’s no wahala

  • joanne_l_t
    Joanne (@joanne_l_t) reported

    Anyone on @O2 in the West Midlands, after months of engineers looking into network issues, they have just advised me that 02 network isn’t being fixed and he has no solution, but does say any of us can leave, even if in contract so call customer services and you can leave!

  • martynhardacre
    Martyn (@martynhardacre) reported

    @O2 So I did send a DM and for no response to that either. Kept waiting since the 27th and still no email and nothing back from you on here either. Maybe give the Customer Service Awards a swerve this year

  • DanniConnell2
    Danni Connell (@DanniConnell2) reported

    @O2 customer service is beyond diabolical. We've spent the best part of 3.5hrs today trying to update card details. Passed from pillar to post. Dealt with by employees who talk to you like s**t. Safe to say we have cancelled and going to another provider!!! DON'T USE O2!!!!!!

  • emltucker
    Emma Tucker (@emltucker) reported

    @O2 (2)..I have to call again on Mon. So yet more hours wasted on hold. SO FED UP!!. You wait-bet they won't repair it on ins either. I WANT OUT OF MY CONTRACT !!!!! @samsung can you help ? My Flip Z3 not charging-phone working perfectly apart from suddenly not charging.

  • emma_pontin
    Emma Pontin (@emma_pontin) reported

    @O2 I have 4g/5g and the signal in the Welsh valleys is awful for o2 network I there anyway to look into this I’m paying an awful lot for my phone etc and I just think the service is awful

  • ShahIsl16007604
    Shah Islam (@ShahIsl16007604) reported

    @O2 - when do you plan on providing a good signal!!!! I have got family in overseas with 4 bars and i cant even get 1!!!

  • petrolhead_UK
    Petrol_Head (@petrolhead_UK) reported

    @LeeroyBrown01 @O2 @DHLParcelUK don’t fret, they’ll fail to get it working when it arrives too

  • swinter100
    Scott Winter (@swinter100) reported

    @NorseSon @O2 Complete joke. They just told me the other day the price of my contract is going up, haven’t had signal for 2 days & for about 3 months I phone other o2 numbers and it cuts off.