O2

O2 Outage Report in Woodford Green, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Woodford Green, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Woodford Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Woodford Green, Greater London, England 02/16/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Woodford Green, Greater London, England

The most recent O2 outage reports came from the following cities: Chigwell, Newham, City of Westminster, London, Waltham Forest, Hackney, Harringay, Kensington, Southwark, City of London, Wandsworth, Camden Town, Barnet, Hammersmith and Grays.

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City Problem Type Report Time
United KingdomChigwell Internet
United KingdomNewham Phone
United KingdomCity of Westminster Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Woodford Green, England

Latest outage, problems and issue reports in Woodford Green and nearby locations:

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • PaulGrayburn Mr Grayburn (@PaulGrayburn) reported from Romford, England

    @kythespy @O2 Deleted it now, **** ‘em.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England

    @O2 truly the worst customer service I’ve experienced in a long while

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

  • Mr_Rafal Raf (@Mr_Rafal) reported from Hackney, England

    Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

  • fbateallthepies Dowsey 🏆 CHAMP19NS 🏆 (@fbateallthepies) reported from Camberwell, England

    @O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please

  • NeedMoreTea Robert Valentine (@NeedMoreTea) reported from Kensington, England

    @O2 I get masts break down etc, but two weeks is quite a long time.

  • stephenhdg steve the taxi (@stephenhdg) reported from Ilford, England

    @Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage

  • HowarthCharles Charles Howarth (@HowarthCharles) reported from Camden Town, England

    @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

  • AdairDrivePhoto Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, England

    Hi @O2 links in your last email are not working for me. #GoDine

  • ChiswickRFCGirl Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, England

    Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

  • nmunawar dr nabila 🌹 (@nmunawar) reported from Wandsworth, England

    Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    My mum is vulnerable and can’t use the internet... she needs help @O2

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2

  • London_W4 Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Ro_nan9 Rónán (@Ro_nan9) reported

    @VodafoneUK Sorry, lads, you let me down already, tried your sim card and your signal is actually worse than @O2 . Ah well

  • kd84afc Keith (@kd84afc) reported

    @JAYBEE1KENOBI @StopFundingHate @O2 So you can’t provide me with an example of Andrew Neil being bigoted or hateful? Fact is, you won’t cancel 02. You’re just jumping on the bandwagon

  • L3w15_g Lewis (@L3w15_g) reported

    @O2 why do you block 101 outgoing if someone couldn't afford to pay there bill on time due to the pandemic going on. And I can't call 101 for a medical issue now.

  • Aaron_787 Aaron (@Aaron_787) reported

    Literally the WORST experience upgrading with @O2. I wish I hadn’t bothered now. 5 days later and my phone which I’m paying for and unable to use is just going hub to hub with the delivery provider. Nobody can tell me why or give a reason. Disappointed doesn’t even come close 😩

  • Sam_Halfpenny Sam Halfpenny (@Sam_Halfpenny) reported

    @jonevasn @O2 I had horrendous trouble with them. Took me nearly 3 months and 3 threatening court letters from them before a fraud issue on my account was sorted. Absolutely disgusted with the way it was handled 😩

  • kennyroadshow Kenny Stewart.fighting for #michelles law (@kennyroadshow) reported

    @O2 why do people have to pay top dollar in east ayrshire for a crap max 2 G signal yous are a total rip off and breach of your own terms conditions and you are talking 5g eh not

  • JAYBEE1KENOBI john bennett 💙🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 #RejoinEU (@JAYBEE1KENOBI) reported

    @kd84afc @StopFundingHate @O2 We seem to be at cross-purposes. O2 provide me with a service in return for money. If I don't like what they do with that money it is within my rights to take steps to find somebody else to provide that service.

  • CM__Clare CM 💙 (@CM__Clare) reported

    @O2 your website is honestly terrible for info and I’ve been cut off both on chat and when trying to call. All I want is to order an eSIM! I can’t do it through my online account so HOW do I get to speak to someone?

  • LouLou_No_72 Lou💙Lou💙 (@LouLou_No_72) reported

    @O2 Hi, yes I did and every time I tried to sign in I got timed out. I left it 30 mins and it was then fine

  • LookAtSpud Craig 💭 (@LookAtSpud) reported

    Over 3 weeks you’ve had problems providing me signal @O2 with your apparent mast down. 3 weeks! So I’ve decided I’m taking you on Judge @RobbieRinder. Absolutely Pathetic! My Compensation claim is for £1Million. X