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O2

O2 Outage Report in Woodford Green, Greater London, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Woodford Green, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Woodford Green, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at O2

O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 31% Internet (31%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Woodford Green, England

The most recent O2 outage reports came from the following cities: Hammersmith, Wandsworth, London, Paddington, City of London, Hackney, Barnet, Enfield Town, Kensington, Poplar, Muswell Hill, Chingford, Southwark, Ilford, and Hatfield.

CityProblem TypeReport Time
Hammersmith Internet 2 days ago
Wandsworth Internet 3 days ago
London Total Blackout 5 days ago
Paddington Phone 5 days ago
City of London Phone 5 days ago
London Phone 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Woodford Green, England

Latest outage, problems and issue reports in Woodford Green and nearby locations:

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Kensington, England

    @O2 this phone number is harassing me - 020 3389 6395 - it’s a fake automated call claiming to be @HMRCgovuk called me 4 times already today! Wants to press option for operator (but I haven’t done so), needs reporting for harassment / impersonation of government service! @Ofcom

  • ludlow_jimmy
    Jimmy ludlow (@ludlow_jimmy) reported from Bexleyheath, England

    @O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time

  • oxymoron_tom
    Tom Bassett (@oxymoron_tom) reported from Wandsworth, England

    Is there a issue in the Earlsfield/Clapham Junction area, consistently been getting speeds of 0.01MB or no data at all @O2

  • Peachey_79
    Charlene (@Peachey_79) reported from Wandsworth, England

    Worse customer service @o2 I give up!

  • davidchow
    David Chow 📶 (@davidchow) reported from Hammersmith, England

    @MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.

  • budgie
    Lee 'Budgie' Barnett (@budgie) reported from Paddington, England

    @O2 Wasn’t a problem, as such. ‘Kit breaks’ is an ever present rule. Was mainly to let others know,, if they had problems and wondered what was going on.

  • JohnBur57441479
    John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!

  • aktyrrell
    Andy Tyrrell (@aktyrrell) reported from Walthamstow, England

    @harwood_steve @O2 @EE EE service is shit around Chingford guys I work with never get a service I'm o2 never had a problem. Probably the country you're in. Plus we always get upgraded at the o2 by the o2 Angel's.

  • sjetaylor
    Sarah Taylor (@sjetaylor) reported from Loughton, England

    @Johnny_Slack I’ve been with @O2 for 20+ years but once contract expires in August will be moving suppliers as they don’t look after their customers - no loyalty perks nothing - poor coverage where I live and work so it’s bye bye

  • JohnBur57441479
    John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.

  • jonnyrotton1989
    Jon. (@jonnyrotton1989) reported from Islington, England

    Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems

  • Peachey_79
    Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.

  • Greekphotoguy
    Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    Dear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.

  • JohnBur57441479
    John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 Got better service abroad than I do at home🤪from @O2. That pesky old mast in DA15 is still causing problems. But hey I’m only a paying customer. Nothing back from Mr Baldwin in the Execs office except a holding’ I’ll get back to you’ mail.

  • mrshavers
    Catriona Hepburn (@mrshavers) reported from Eltham, England

    Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out

  • dblooman
    David Blooman (@dblooman) reported from Ilford, England

    An @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider

  • Hammers71
    Gary Mitchell (@Hammers71) reported from Bexleyheath, England

    What’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet

  • keldaaa
    Kelda🍹 (@keldaaa) reported from Romford, England

    Not sure why I’m paying over £40 a month for a phone network that constantly loses internet connection, so I can’t do a thing on it. @O2 🙄

  • Greekphotoguy
    Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    @LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!

  • IAmAbbieMurphy
    Abbie Murphy (@IAmAbbieMurphy) reported from Camberwell, England

    Have phoned @O2 Maybe 7 times in the last 3 months, as they are investigating a company called Fermdemia that stole from my account linked to my phone. Starting to wonder if @O2 is fraudster ferdemia in disguise! ‘Someone will call you back’... that old chestnut. #o2 #help #fraud

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnaWondering
    Anna_D (@AnnaWondering) reported

    @LiveLancs @O2 have advised me that building works have caused the problem. They can’t access the mast to fix it without permission from the council. They can’t guarantee it’ll be fixed by 31st August, that’s just when they will give another update. Appalling customer service

  • Ronbus87
    Colin Farthing (@Ronbus87) reported

    @virginmedia @O2 as my virgin media is down today I'm having to hotspot from my phone as I'm working from home, will my data be unlimited for today?

  • eat_static
    Eat_Static 💙 (@eat_static) reported

    @O2 Hi, have bought a cheap SIM free mobile and got an O2 SIM card. Card is in but how do I activate/ top up? It's a VERY basic old style phone, can't download app or scan a QR code!!! Help!

  • chloackerley
    Chlo Ackerley🌞 (@chloackerley) reported

    @HT_95_ @O2 I have the same problems too and I live near Manchester, o2 shite

  • AyrtonFtGolding
    Ayrton (@AyrtonFtGolding) reported

    @F1_Chef @O2 @ThreeUK mate, way forward.. but never go vodaphone, better service and signal with some string and two tinnies

  • Aurantiaca_RS
    Kathleen (@Aurantiaca_RS) reported

    @O2 @O2 I really don’t know what to say here and how much more I can take with the masts not working. I’ve even sim swapped and still, a year on a mast doesn’t work properly. What can I do now?

  • tomgstott
    Tom Stott (@tomgstott) reported

    @O2 Please do because it's gone beyond platitudes now I just want some service. I can't listen to music, video call my sick dad, pick up with emails or teams calls access digital banking if I'm out the house in my home town. Even Twitter is unusable and to that's mainly text!

  • Ronbus87
    Colin Farthing (@Ronbus87) reported

    @O2 Hello I am an O2 customer. My contract is 5gb of data. I only have 1.5gb left.

  • Vagabond1107
    ☭ 卡里德 🇨🇳 ☭ خالد🇸🇦 (@Vagabond1107) reported

    @O2 Every UK network offered it to their PAYG customers except your network do offer it as soon as possible

  • HT_95_
    Harry (@HT_95_) reported

    @O2 My partners phone is fine and she is on a different network so we are having to use her phone for simple things like Google maps. Not the first time I’ve complained about this, maybe time to look elsewhere