O2 Outage Report in Tower Hamlets, Greater London, England
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The latest reports from users having issues in Tower Hamlets come from postal codes E77.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Tower Hamlets, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Tower Hamlets and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Tower Hamlets, Greater London, England
The most recent O2 outage reports came from the following cities: London, New Southgate, Hackney, Fulham, Bromley, Leyton, Ealing, Southwark, Croydon, Acton, Bermondsey, Harrow, Enfield Town, Belsize Park and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| New Southgate |
Internet | |
| Hackney |
Internet | |
| Fulham |
Phone | |
| London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Tower Hamlets, England
Latest outage, problems and issue reports in Tower Hamlets and nearby locations:
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Tommy Pickles
(@DJTommyPickles) reported
from
Camberwell, England
@O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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logan
(@loganwicke) reported
from
Lambeth, England
@O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..
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Tom Quinn®
(@TomTheProducer1) reported
from
City of London, England
@FelicityHannah @O2 network capacity will quickly become the story of WFH and could spark the revolution
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Dré
(@daktadre) reported
from
Merton, England
@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
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Owura kwame
(@Y_Dollars) reported
from
East Ham, England
I can't make or receive calls for the past one hour @O2 try and fix this asap!!!
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Fr Chris Phillips
(@phillipsc) reported
from
Camden Town, England
@O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.
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Raru
(@raru1980) reported
from
Poplar, England
Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.
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James Miller
(@jameskibwe) reported
from
Stratford, England
@O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.
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Lyndall
(@LyndallAnn) reported
from
Ealing, England
One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.
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Jessica ♡
(@jessicao96xx) reported
from
Bexleyheath, England
@O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!
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Jade Wheatley
(@JadeWheatley_) reported
from
Paddington, England
Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@O2 when are u gonna fix the blooming mast in edgware it's been days without signal
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
@O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@O2 please help me
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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MRS
(@TweetMRS) reported
from
Camberwell, England
“The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive
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Jody Randall Esq.
(@jodyrandall) reported
from
Walthamstow, England
@O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Krishan chavda
(@ChavdaKrishan) reported
@O2 once again, poor service from o2. Got offered a contract deal, it went out of stock. Now back in stock, and no one want for honour it, even with a proof of screenshot!
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Neil Crawford
(@NCWellFit) reported
@O2 I need your company to stop harassing me & resolve an issue immediately. My account is cleared & closed yet your continue to request payment. Please deal with this matter right now as when I call you say you have or cut the line. Appalling.
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Paul Rawding
(@sennaf15) reported
@O2 Fix your shockingly bad internet service
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chris aldridge
(@netsmith) reported
Hey @O2 you seemed to have doubled my mobile bill this month for some reason, does that mean I now have to spend 2 days fighting with the 2nd worse customer service (after @virginmedia ) in the country?
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Dan G
(@Gr8Customer) reported
@O2 @LutzSchueler @Trustpilot See my feed for detail on O2 not being helpful, not calling back, hanging up on me and making me drive to a shop for no reason. Still no network service.
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Anna Gordon
(@AnnaGordonPics) reported
@O2 No just not working all the time. I need it for my business. It’s unacceptable. I will give it a few more hours then will cancel my contract and move to another network.
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Krishan chavda
(@ChavdaKrishan) reported
@O2 your customer service is a joke! I’ve gone through to 5 agents to raise my complaint. They all assume they can help and when they can’t I’m being passed around. I don’t have time for this crap. Can you give me a number where I can raise my complaint?
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Andy
(@andybish2000) reported
@O2 customer service is shockingly alwful. I have some issues in setting up a new account and tried to contact customer service The automatic chat says it can not transfer to an agent. The phone number rings out and next available time to book a call back is FOUR days away!
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Alan
(@MrGrinchmas_) reported
@O2 are absolutely shocking right now, mast down in my area, has been for a while, slow or no wifi at all, I do love the circles on my screen for every app, hoping to fix by 30.12 but want me to pay for a service that doesnt work and in east london at work too its garbage !!
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Scott🎸🎸
(@s07811101222) reported
@lukedavis095 @O2 I’ll advise you quickly look out for @LordFarha for help.