O2 Outage Report in Tower Hamlets, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Tower Hamlets, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Tower Hamlets and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (23%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Tower Hamlets, Greater London, England
The most recent O2 outage reports came from the following cities: City of London, Harringay, Croydon, Camden Town, Loughton, Hammersmith, Hackney, London, Newham, Barnet, Mitcham, Tower Hamlets, Dagenham, Catford and Hendon.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Total Blackout | |
| Harringay |
Internet | |
| Croydon |
Phone | |
| Croydon |
Phone | |
| Camden Town |
Phone | |
| Loughton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Tower Hamlets, England
Latest outage, problems and issue reports in Tower Hamlets and nearby locations:
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Ruth Maurice
(@ruthie82) reported
from
Merton, England
@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
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Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
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Shasa Colson
(@THE_COLSON) reported
from
Merton, England
@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
Just update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find
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☆ Liezel ☆
(@liezel_t) reported
from
Merton, England
Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
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Lucy K-T
(@KnellTaylor) reported
from
Croydon, England
Sometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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NAIJA BOI
(@MANLIKENAIJA) reported
from
Islington, England
@O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃
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fiono
(@ksjsowhat) reported
from
Barnet, England
@O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?
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John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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Richard 🏳️🌈 (he/him)
(@Paul___SW18) reported
from
Wandsworth, England
Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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The Guv'nor
(@Payney26) reported
from
Bromley, England
@O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please
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Adam Farnsworth
(@farnsworth_adam) reported
from
Romford, England
@O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.
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A dollop of kindness
(@Pretty_Gorge) reported
from
City of London, England
@creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud
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Peter Ives
(@peterives50) reported
from
Enfield Lock, England
@O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email
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David T Kinnear
(@dkinnear) reported
from
Camberwell, England
@O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍
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fiono
(@ksjsowhat) reported
from
Paddington, England
@O2 anything you can help with?
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Brett
(@brettriot) reported
from
Camden Town, England
@O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lind
(@ZeldalinkKing) reported
@O2 I have tried so many times to contact and sort out data sharing in my account and it never happens - now after saying I am leaving o2 I get through to someone finally - then I get cut off! Why don’t they call me back they have my number??? I have cleared your security check!!
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jan armstrong🏳️🌈🏴
(@janarmstrong70) reported
@O2 @xandvt Twitter to the rescue again. So much quicker to rectify problems when you can send a DM to customer serv. I have had great immediate results with Waterstones, Interflora &Odeon. Lets hope @02 can deliver too. Im sorry about your friend..what an awful thing to happen
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Heike Niemand
(@HeikeNiemand) reported
@O2 please could I have some help with my SIM swap?
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Jen
(@Jen53715342) reported
@O2 It says a phone mast has been taken down near my area and i am unable to make calls. Are they sorting this out do you know?
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Boujee Barbie 💁🏾♀️💅🏾✨
(@19581lucy7_) reported
@O2 fix your app please
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Matt Wetherill
(@mattweth) reported
So @O2 I order your flagship phone on your flagship contract on Thurs for next day delivery, wait in all day only to receive a txt from @dpd_support asking when on Monday I'd like it delivered?! Appalling service @O2
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Darksider
(@BenMyatt74) reported
@O2 DM sent. I never installed the sims and cancelled immediately when O2 could not provide what you needed for my family. I have the chat conversation as proof of cancellation. don’t know how you can charge me for something never used and cancelled within the same day of sim receipt
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Charlie (Gin Fuelled Bluestocking)
(@The_Lady_Sybil) reported
@Madamme_Butt @O2 I knew about that. Mine was the text/network
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Rachael Clarke
(@clumsycroc) reported
@O2 every time I call 02 to change my number I go through the options but the auto service tells me it can’t help me and go on the app or website which both tell me too call up? WTH am I supposed to do?!
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DorsetGirl
(@DorsetGirl1) reported
@O2 I would like help, but O2 have shown me twice this morning that they can't help. On the plus side, I have incidentally learned BEFORE my SIM is switched off that my phone won't work with 4g anyway, so there's something else to waste my time on - buying a new phone I can't afford.