O2

O2 Outage Report in Tower Hamlets, Greater London, England

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The latest reports from users having issues in Tower Hamlets come from postal codes E77.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Tower Hamlets, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Tower Hamlets and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Tower Hamlets, Greater London, England 05/04/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tower Hamlets, Greater London, England

The most recent O2 outage reports came from the following cities: Croydon, Leyton, Southwark, Hammersmith, London, Mitcham, Romford, Hampstead, Hornsey, Ealing, Hackney, Newham, Lewisham, Streatham and Bromley.

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City Problem Type Report Time
United KingdomCroydon E-mail
United KingdomLeyton Phone
United KingdomSouthwark Total Blackout
United KingdomCroydon Phone
United KingdomHammersmith Phone
United KingdomLondon Internet

Community Discussion

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O2 Issues Reports Near Tower Hamlets, England

Latest outage, problems and issue reports in Tower Hamlets and nearby locations:

  • pitcombe Andrew (@pitcombe) reported from Camberwell, England

    @O2 Thanks it’s Peckham generally - and has been like it for ages. I wasn’t trying to call but trying to do anything is an issue. Post code I was at was se15 4rx. But that’s just one of many

  • StephenKingsley Stephen Kingsley (@StephenKingsley) reported from Islington, England

    @O2 No response on Saturday and don’t understand a three letter message today - a long time for an automated service not to be working correctly.

  • Astr0Isha Astro Gyal 💦 (@Astr0Isha) reported from Brentford, England

    @O2 is down again ugh tell me something I don’t know

  • MabdiNur1 Mohamed Abdinur (@MabdiNur1) reported from Hammersmith, England

    @O2 I’m considering to leave after many years with you due to poor connection both voice and data. Shame once u was my no 1 choice of network.

  • alechendry Alec (@alechendry) reported from Camden Town, England

    @fortheride @O2 Also, try taking your network selection off automatic, and switching to AT&T, I generally find them better - but results may vary depending on pairing agreements.

  • thespacedmonkey Jonny Harris 🇬🇧 (@thespacedmonkey) reported from Ealing, England

    Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

  • gigsmad David Donnelly (@gigsmad) reported from Camden Town, England

    @O2 Went to shop to collect my phone, they were great at helping to flog cases, when I asked for help to set up, their WIFi is rubbish. I just spent a lot off money FFS!

  • DenisField Denis Field (@DenisField) reported from Richmond, England

    As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.

  • claireelizabxth Claire (@claireelizabxth) reported from Poplar, England

    @O2 have been a customer for over 20 years.

  • Gray1410 Sarz (@Gray1410) reported from Swanley, England

    @O2 service has been pants today since 3:30pm no 4G at all.

  • DavidZachary_ David Zachary (@DavidZachary_) reported from Stratford, England

    Absolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude

  • sophie_9_ Sophie (@sophie_9_) reported from Crayford, England

    @Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell

  • AshleyLlewellyn Ashley (@AshleyLlewellyn) reported from Barnet, England

    I have before, but I keep getting told there is no issue with the mast. Or use WiFi, or get a new sim. I just want to be able to use my phone, thinking about ditching you guys and going to @O2 might get a signal and a betting offer on s phone.

  • Nico_Macdonald Nico Macdonald (@Nico_Macdonald) reported from Poplar, England

    @O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)

  • stourdave Dave (@stourdave) reported from Tottenham, England

    @O2 Yes #stop please **** off with this shit. I only accidentally liked your ad while I was scrolling and you've bombarded me ever since. Your signal is shit anyway.

  • tiggsie Sarah Ward (@tiggsie) reported from Richmond, England

    @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

  • endaguinan Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • amnajanine 𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊 (@amnajanine) reported from Poplar, England

    Keep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠

  • ninac_x N I N A (@ninac_x) reported from Crayford, England

    @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

  • WittrupMatilde Matilde Wittrup 👩🏼‍💻🏳️‍🌈😀 (@WittrupMatilde) reported from Lambeth, England

    @O2 uses voice recognition on customer service to figure out what you need help with. Apparently it thinks “increase spend cap” means “fraud” 😂😂😂😂

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • quatermass3 D (@quatermass3) reported

    @O2 Before buying from o2...check out their signals!!!.. Enfield still only getting weak intermittent signal..o2 keep telling it's customers lies!!..have been complaining for over 4 months..been told a whole load of lies from birds nesting in mast to still working on it!!..all lies😡

  • bluesbarbers Wendy KL Martini 🌈🇬🇧 (@bluesbarbers) reported

    @O2 Payment not even due yet & getting txt threats to pay now or your stop my service this is a business account!! & I’m sick of every month having to sort this out it is a disgrace if it happens once more I’m switching to @EE again never had a problem ever with them. App is useless

  • bharazi Alfie (@bharazi) reported

    @O2, Hi there, my 2 Odeon codes are not working. Have tried them from Friday and the site keeps rejecting. Please help

  • CamillaLatham30 Camilla Sally Louise Latham 🌸 (@CamillaLatham30) reported

    @O2 my signal is pretty bad at the moment? Any problems been reported in Cardiff?

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 @O2 why would the customer still have to pay for the contract for someone who would be deceased?

  • teambatman4 TEAM BATMANBOXING (@teambatman4) reported

    @O2 still no service 😑

  • Babyfarmgroup Victoria Miles (@Babyfarmgroup) reported

    @stephstwogirls @O2 I moved over to Sky mobile 2 years ago. Faultless, can share data and keep it if you don’t use it. We live in a known crappy area for mobile coverage and it’s permanently 4G and no issues so I’m pretty impressed Previously I’d been with Vodafone, but was disappointed many times

  • vickidoylexx Vicki Doyle (@vickidoylexx) reported

    @O2 not a happy customer. Upgraded my phone to a Samsung Galaxy S21 with 1 week delivery. As soon as i placed the order i had an email to say out of stock. Now you can't tell me when it will be delivered. Not impressed at all.

  • vickidoylexx Vicki Doyle (@vickidoylexx) reported

    @O2 That's not good enough. Basically you lied about availability yet still took out the contract. Surely you should give me some idea when to expect it?? Otherwise you will lose me as a customer as I'm not prepared to wait with no timescale

  • deablosantos James Dougal-#Actor (@deablosantos) reported

    Anyone else having major issues with @O2 ? I haven’t been able to make a call all weekend and they seem to not be doing anything on out it?