O2

O2 Outage Report in Ealing, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Ealing come from postal codes W5.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ealing, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ealing, Greater London, England 08/12/2025 09:50

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ealing, Greater London, England

The most recent O2 outage reports came from the following cities: London, Tower Hamlets, Croydon, Hendon, Harringay, Ealing, Streatham, Bermondsey, Hampton, Uxbridge, Fulham, Barnet, Teddington, Weybridge and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomTower Hamlets Internet
United KingdomCroydon Internet
United KingdomHendon Phone
United KingdomHarringay Internet
United KingdomEaling Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

  • carboncoach Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, England

    Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

  • wlcustoms White Lotus Customs (@wlcustoms) reported from Croydon, England

    I was going to hold off until the 23 series... But god damn you @SamsungUK that s22 ultra looks amazing... @O2 what's the deal on refresh as I'm rolling with the s21 ultra currently?

  • esrose2003 Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

  • EmlynAD Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

  • esrose2003 Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @O2 Doing this means EVERY password has to be entered for everything. This is a REAL pain. I don't think you realise this. I did just logout and log back in. No change. Why is Seetickets no problem and Ticketmaster is a problem?

  • poundland_thor Chris sweet (@poundland_thor) reported from Richmond, England

    @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from Camden Town, England

    @O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!

  • Sheena81 Sheena Watts (@Sheena81) reported from Kensington, England

    @MoneySavingExp Is this every network? @O2

  • imjoseabreu Jóse (@imjoseabreu) reported from Lambeth, England

    @O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!

  • AddingtonSteph Stephanie Addington (@AddingtonSteph) reported from Richmond, England

    .@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.

  • tony1945 Tony Crean (@tony1945) reported from Richmond, England

    @NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...

  • EmlynAD Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

  • FatimaDuerden Fatima Duerden 🇪🇺 (@FatimaDuerden) reported from Camberwell, England

    My 4G is down. Only Wifi working. @O2 is there a problem??

  • Indian_Thriller Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, England

    Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

  • MattGauntlett Matt Gauntlett (@MattGauntlett) reported from Watford, England

    @O2 I need help ASAP please

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • NathFerguson Nath (@NathFerguson) reported

    @o2 your network is a joke 0.01mb speed what do you call that?

  • Mr_Gibblets P.L.W (@Mr_Gibblets) reported

    @O2 I'm not abroad, only happend yesterday, I'm on PAYG. It's never happened before I'm wondering if it clicked on while in my pocket. I'll have to see if it happens again.

  • Fenlandbirding Paul Nobbs (@Fenlandbirding) reported from King's Lynn, England

    @O2 I have never had such poor customer service in my lifetime. I have an issue with a bill where a credit of over £2000 is supposed to be added to my account because you wrongly added it to my last bill. This has been on going since 2nd June. Nobody seems to be able to do it!!

  • becky_holmes_ Becky Holmes (@becky_holmes_) reported

    @O2 hi I hope you can help. I have had no internet connection on my phone since last night. I have tried turning it off and on, toggling between airplane mode, manually connecting to O2 data and nothing has worked. It connects to the Wi-Fi fine. Thank you

  • joanne_l_t Joanne (@joanne_l_t) reported

    @O2 I’ve done that several times, I have no signal or my mom or sister who live within 2 miles, my son and dad on EE never have issues…in some places we have emergency calls only! Disgraceful

  • itsslimupnorth guidedbythenorth (@itsslimupnorth) reported

    @O2 Hi I really need to raise a complaint regarding my recent customer service experience following purchase of a sim only deal. Could you advise how I do this please?

  • hairy_pete Peter Stuart (@hairy_pete) reported

    @O2 My sim card has just stopped working and is displaying the message "Sim 1 not provisioned" turning my phone into a paperweight. Please help

  • HannahWhite93 Hannah (@HannahWhite93) reported

    Is anyone else who’s on @O2 having issues with using their data in their house?? Like I can use it everywhere but when I try to use it in my house I get nothin???

  • joshualeonard10 joshua leonard (@joshualeonard10) reported

    @O2 it is almost impossible to contact customer support what a joke.

  • Shanice71918876 Shanice Young (@Shanice71918876) reported

    @O2 hi how do I cancel a contract. The contract has come to an end and I want to close the account