O2

O2 Outage Report in Waltham Forest, Greater London, England

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The latest reports from users having issues in Waltham Forest come from postal codes E11.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Waltham Forest, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Waltham Forest and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Waltham Forest, Greater London, England 02/12/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Waltham Forest, Greater London, England

The most recent O2 outage reports came from the following cities: Waltham Forest, London, Thornton Heath, Hackney, Harringay, Kensington, Southwark, City of London, Wandsworth, Kingston upon Thames, Camden Town, Barnet, Hammersmith, Ealing and City of Westminster.

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City Problem Type Report Time
United KingdomWaltham Forest Phone
United KingdomLondon Total Blackout
United KingdomThornton Heath Phone
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomHarringay Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Waltham Forest, England

Latest outage, problems and issue reports in Waltham Forest and nearby locations:

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from Camden Town, England

    @O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!

  • poundland_thor Chris sweet (@poundland_thor) reported from Richmond, England

    It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

  • esrose2003 Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

  • JoshBates Josh (@JoshBates) reported from Paddington, England

    @O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.

  • ashley_leggett Ashley Leggett (@ashley_leggett) reported from London Colney, England

    @O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria

  • MrRockingGooner Mr Rocking Gooner~ Terry 👨‍🎤 (@MrRockingGooner) reported from Romford, England

    @BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.

  • poundland_thor Chris sweet (@poundland_thor) reported from Richmond, England

    @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • NorthernlyExpo Andy Denial 📸 (@NorthernlyExpo) reported from Islington, England

    @O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.

  • imjoseabreu Jóse (@imjoseabreu) reported from Lambeth, England

    @O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!

  • Palouisea UnhappyHoopla (@Palouisea) reported from Shenley, England

    @VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss

  • misswotless1 Miss Wotless (@misswotless1) reported from London Colney, England

    Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back

  • brineferry HeHymn ³⁰ (@brineferry) reported from Brentford, England

    @O2 are you broken

  • FatimaDuerden Fatima Duerden 🇪🇺 (@FatimaDuerden) reported from Camberwell, England

    My 4G is down. Only Wifi working. @O2 is there a problem??

  • mikecranleigh Mike Duffy (@mikecranleigh) reported from Sutton at Hone, England

    @O2 having problems with my odeon code for Sunday

  • JoshBates Josh (@JoshBates) reported from London Colney, England

    @O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x

  • CalvinLaurenson Calvin Laurenson (@CalvinLaurenson) reported from London Colney, England

    @O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting

  • torgo Daniel Appelquist (@torgo) reported from London Colney, England

    Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.

  • tony1945 Tony Crean (@tony1945) reported from Richmond, England

    @NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • EdibleDormouse Zoe South (@EdibleDormouse) reported

    No bloody data from @O2 AGAIN. As @SkyHelpTeam can’t provide a decent and consistent WiFi connection, that’s my teaching (and earnings) down the tubes once more today. Thanks.

  • Golf4a Paul Miller (@Golf4a) reported

    @O2 - how do I complain about Aerial Direct - they have mis-sold something to my wife. Phone now down for 3 days, number taken off the system - what is the complaints procedure? @BBCWatchdog - anyone else had this issue with #AerialDirect @Aerial_Direct

  • Wifeydee_PJA Dee (@Wifeydee_PJA) reported

    @aquatic_reviews @tescomobile @O2 You do realise that Tesco piggybacks on o2 network right, if I’ve ever had an issue I would go on chat to them and it gets sorted so hope o2 can sort it for you, the bill is only going up by like a few pence the reason Tesco won’t do that is because the prices are already up to

  • graphiclunarkid Richard King (@graphiclunarkid) reported

    @O2 just took its website down in the middle of confirming a transaction. I think that’s the first time “Schrödinger’s transaction” has happened to me so far this century. Slow hand-clap for their ops team…

  • KristianeClear Kristiane Clear (@KristianeClear) reported

    @GurdasTheGreat @O2 I want to cancel as all they do is take our money. I need my phone for my job urgently and they can't even be bothered to reply to a DM or answer a call. Ironic since they're a mobile phone company and provider.

  • DMcstravock danny mcstravock 💙 (@DMcstravock) reported

    @MarkEvansO2 @O2 @TelefonicaUK What a load of bullshit you treat your customers with utter contempt and are nothing more than scammers with fake offers

  • baronesspawsey Louisa (@baronesspawsey) reported

    The response from @O2 to use my wifi for calling whilst the phone mast is down is ridiculous if I had wifi access then I wouldn’t be annoyed that I didn’t have proper working internet

  • EdibleDormouse Zoe South (@EdibleDormouse) reported

    @O2 Yes, I’ve done that. Local mast down. Third or fourth time you’ve lost me money in as many months. I’ve been with various iterations of what became O2 for nearly 30 years and you’ve NEVER been this bad.

  • GurdasTheGreat Gurdas Singh Sually (@GurdasTheGreat) reported

    @KristianeClear @O2 Completely agree. I ordered a new phone 6 weeks ago, no sign of it and nobody can tell me what the problem is! Good luck, I hope you get it sorted

  • LastMinuteLeese Leese 🇬🇧 (@LastMinuteLeese) reported from Mossley, England

    @O2 It's always the same at work. Terrible service in a lot of places in Oldham.