O2

O2 Outage Report in Waltham Forest, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Waltham Forest, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Waltham Forest and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Waltham Forest, Greater London, England 03/25/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Waltham Forest, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Hackney, City of London, Barnet, Bromley, Enfield Town, Kensington, Poplar, Muswell Hill, Chingford, Southwark, Ilford, Paddington and Thornton Heath.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomHackney Phone
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Waltham Forest, England

Latest outage, problems and issue reports in Waltham Forest and nearby locations:

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • Maria__RG María (@Maria__RG) reported from East Ham, England

    @chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Tottenham, England

    @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • JohnDWebb John Webb (@JohnDWebb) reported from London Colney, England

    @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 having bad experience with o2 service after 15 year 😡😡😡

  • jordanharris86 Jord (@jordanharris86) reported from Poplar, England

    @O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before

  • daveya90 David (@daveya90) reported from Wandsworth, England

    @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

  • PaulGrayburn Paul (@PaulGrayburn) reported from Romford, England

    @mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.

  • kieranbowley KB_UK (@kieranbowley) reported from Bexleyheath, England

    @O2 Sadly I am an enterprise customer. Any idea when they are going to be available?

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 it’s been three weeks now and very poor customer service no response???

  • claireleonePR Claire Foster FCIPR (@claireleonePR) reported from Sutton at Hone, England

    @O2 how can I cancel my amazon music please?

  • hedaramusic hedara (@hedaramusic) reported from Hammersmith, England

    @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • saps_JP John (@saps_JP) reported from Stratford, England

    Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • StaceyFriend16 Stacey Friend (@StaceyFriend16) reported

    @O2 such disappointing customer service this evening! I have been a customer for 13 years and now looking to move as a result.

  • Mezin1905 Mezin Aslan (@Mezin1905) reported

    We paying a lot to @O2 but the data service is absolutely S**t.... when I call the #O2 technical service l, they say "we have a technical issues sorry that"

  • cajjio Carol Johns_TC (@cajjio) reported

    @O2 when are you going to sort out your signal issues in my area, I am losing business as my clients cannot reach me. This has been going on for 6 months, keep getting fobbed off! Paying for a service that myself and thousands of others not getting.

  • TomKBowman Tom Bowman (@TomKBowman) reported

    @res_pubblica @RevRichardColes Which doesn’t suggest @O2 have their focus on customer experience. If it worked people would use it!

  • family_jules Jules Gray (@family_jules) reported

    @O2 I don't know a Barbara. And I'm afraid I deleted the texts. I got one about changing my online password. I haven't done this. I got another calling me Barbara which appeared to be a customer service follow-up call.

  • KinkMonstrous Scott Kendrick (@KinkMonstrous) reported

    ok so my phone broke last tuesday, a week ago and I got in touch with @O2 on wednesday to get it picked up, they never arranged someone to pick it up so they said they would get someone to pick it up the day after and then again no one picked it up, they finally picked it up /1

  • KinkMonstrous Scott Kendrick (@KinkMonstrous) reported

    nearly a week after i reported my broken phone, they said it would take 48 hours and while it only got picked up yesterdat i went and did research on how long it takes @O2 to take a claim seriously. Some people on twitter has said that it takes or could take up to /2

  • browned81 edmund (@browned81) reported

    @O2 trying to swap my old number from another network to my new account with o2. Doesn't appear to have worked, can't get through on the phone and the my o2 app doesn't help

  • mattmartincouk Matt (@mattmartincouk) reported

    @o2 What is going on with your network at S74 0PB. Multiple devices have full signal on 4G getting sub 1Mb down and up is so poor I can't even test. Vodafone and EE at the same location (full signal too), 50Mb+!

  • StaceyxGraves Stacey (@StaceyxGraves) reported

    I wonder if @O2 are going to compensate for the fact that I havent had any signal at all for 2 days. Not even one bar. Getting stupid now