O2 Outage in Enfield Town, Greater London, England

@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle

@O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£

@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou

@O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help

@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉

After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.

@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.

@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!

Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it

@O2 I need support with my network, I’ve tried everything that the website says, my calls won’t connect and when they do the sound is cracking and poor. Most of people trying to call me can never get through either. This has been happening for months now

@ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them

We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

Dear @O2, I’m having problems paying my bill, please help..

@O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!

Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.

@O2 sort your cancellation team and phone problem out. #poorcustomerservice

@O2 worst customer service ever! Won’t be staying with o2 after all this! So angry that I can’t even talk to someone to help - I understand the situation but this is not good enough all other companies still have customer services! Its not good enough 😡😒

@O2 i have been trying to pay a final bill of £8 for my father but cant online now or on his app as 02 service cancelled have tried 4 different numbers to call but none give an option to pay bill he has received an email to say further charges will be added please supply number

@The_Mark_Morris @VodafoneUK @O2 Still waiting the worst service I have had since being with them for 14 years @VodafoneUK anyone in 🤣🙄

@AshmalJames @VodafoneUK Good luck mate they’re awful I’ve switched my phone to @O2 I’ll get my Apple Watch with them to

@O2 Saturday tomorrow and I started this complaint on Tuesday. All I have received is tell us your name on the account and your number. Duly done but that is as as I have got. I thought O2 was a phone company. I am shielding so I qualify for an answer, maybe.

@O2 No issues. It was saying experiencing high demand then seems to have swallowed the code so it won't work anymore.

@O2 The first time I used it, it worked. Last week it didn't so i got frustrated and didn't order. I said i wanna try again today. Still not working

@O2 there are no contact phone numbers on your website, only a chat bot! I would prefer to speak to a person. Please help

@O2, Hi there, the code for Ubereats doesn't work.

@O2, Hi there, I used the Fri Uber code Treat £10 off one order when you spend £12 or more My order was £13.99 Prom -£10 Service fee £1.40 Tip £1 I was changed £6.39 I believe l should get a refund of £1.40