O2 outages and service status in City of London, England
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Full Outage Map
- O2 generated 1 outage signal in the last 24 hours around City of London, including 1 direct report.
- The most common problems reported in this area mention Phone, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 9, 11:55 AM GMT+1.
- Phone (55%)
- Internet (31%)
- Wi-fi (7%)
- E-mail (3%)
- Total Blackout (3%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in City of London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near City of London, England
The most recent O2 outage reports came from the following cities: London, City of Westminster, and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 21 hours ago |
|
London
|
Internet | 5 days ago |
|
London
|
Phone | 6 days ago |
|
London
|
Phone | 7 days ago |
|
London
|
Wi-fi | 8 days ago |
|
London
|
Phone | 9 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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O2 Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Andy Denial 📸 (@NorthernlyExpo) reported from Islington, England@O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.
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Thomas-Lee (@TRFC_Tom) reported from London, England@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Alex Hale (@HaleAlexander) reported from London, England@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Christian Radnedge (@ChristianRad) reported from London, EnglandSomething especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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geocaching.uk (@UKGeocacher) reported from City of London, EnglandRecently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!
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Sheldon Tarpey (@SheldonLT) reported from City of London, England@UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.
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Annette 💜🏳️🌈 (@nettiewettie) reported from City of London, England@BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.
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John Till (@JohnTillUK) reported from City of London, England@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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David Henry Headley (@DavidHHeadley) reported from Islington, EnglandThat’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?
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Gill Barr💙 (@Gill_Barr) reported from Islington, England@O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks
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⚡️Emma⚡️ (@electriccandles) reported from London, England@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, EnglandMother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Chloe Finlayson (@chloefinlayson) reported from City of London, England@naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though
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T é y 🌺💜 (@TeyLove_) reported from Islington, England@O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????
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Corina Wieland (@CorinaWieland) reported from London, England@VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.
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Alastair Hilton (@London_W4) reported from Islington, EnglandI'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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PG (@PaulGrayburn) reported from City of London, England@O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.
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Jonathon (@coffeemadman) reported from City of London, England@O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.
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Ana Maria 🇨🇴 (@callmechinkyy__) reported from Islington, EnglandThe worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2
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Alan Greene (@AlanGreene73) reported from London, England@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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John Kirby (@csljohnkirby) reportedWhy does @O2 make it so hard to be a good customer? Yesterday, due to terrible service, and for them going to my bank for a DD I did not owe, I received compensation of £50. Today, they threatened to cut my services and report me to Debt Collection Agencies. They sent me SMS and an email, yet apparently, the £30 compensation they offered today, I can not have because I had the maximum compensation yesterday for another matter.
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Quinque (@IBearhugz) reported@Happyengland79 @O2 I’m having the same **** with o2 I wanted to cancel but they convinced me to stay and its been pure **** since then
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thedogger (@thedogger31) reported@O2 why is it if I go to uswitch and change my number I can get a great sim only deal yet as an existing customer o2 offer rubbish deals
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thefierychef (@thefierychef) reported@O2 When are you going to start upgrading the network so more areas can get 5G? The 4G signal is borderline as well 😡
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Stevie Brown (@SASBroons) reported@Sky & @O2 Update: EH268NZ Sorry, we're carrying out some upgrade work in this area. To help improve our network. While we do this, you'll have some trouble with your calls, texts and data but we're working as fast as we can to get things sorted.Should be back by 8pm on 10/06/26.
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Çağla💎 (@caglaayn_) reported@ellsbells181x @O2 @Myles_Nerd1 might help
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lg (@xLg06493461) reported@O2 Thankssssss but I Already dm’ d you guys twice and no response… however after sending the complaint email 13 times one after the other I finally got a response to say they’re gonna investigate.
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BROMAR (@21BROMAR) reported@O2 biggest waste of time you guys are - your complaints team are terrible you’ve made so many mistakes - misinformed me on my insurance - anyone with o2 ask them to check t&c’s guarantee they don’t actually know about their services - btw I’m an ex employee of @O2
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CPFC J (@cpfcjc) reportedAnyone else having issues with @O2 not responding to customer emails? Reception has been awful for months. I go into the shop & the staff say, "Yeah, we know it's the mast on top of a block of flats & don't know when it will be fixed." So I email twice and still get no answer.
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Charlotte (@CharlotteW_R) reported@O2 Thankyou. I sent postcode in messenger and as said prior, lots of people within the area have said there has been a massive decline in o2 signal in the last 6wks so something is not right