O2 Outage Report in City of London, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in City of London come from postal codes EC4R.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at O2
O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (52%)
-
Internet (30%)
-
Total Blackout (12%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near City of London, Greater London, England
The most recent O2 outage reports came from the following cities: Hackney, Dartford, City of London, London, Ealing, Newham, Tower Hamlets, Chigwell, City of Westminster, Waltham Forest, Thornton Heath, Harringay, Esher, Kensington and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 Harringay |
Phone | |
| London |
Internet | |
| Hackney |
Phone | |
| Dartford |
Phone | |
| City of London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
-
Jon.
(@jonnyrotton1989) reported
from
Islington, England
Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems
-
Richard Frame
(@rafthemaster) reported
from
Kensington, England
@O2 this phone number is harassing me - 020 3389 6395 - it’s a fake automated call claiming to be @HMRCgovuk called me 4 times already today! Wants to press option for operator (but I haven’t done so), needs reporting for harassment / impersonation of government service! @Ofcom
-
Nico Macdonald
(@Nico_Macdonald) reported
from
Poplar, England
@O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)
-
John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@O2 Got better service abroad than I do at home🤪from @O2. That pesky old mast in DA15 is still causing problems. But hey I’m only a paying customer. Nothing back from Mr Baldwin in the Execs office except a holding’ I’ll get back to you’ mail.
-
Jimmy ludlow
(@ludlow_jimmy) reported
from
Bexleyheath, England
@O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time
-
Denis Field
(@DenisField) reported
from
Richmond, England
As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.
-
Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
-
John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.
-
David Zachary
(@DavidZachary_) reported
from
Stratford, England
Absolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude
-
Sophie
(@sophie_9_) reported
from
Crayford, England
@Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell
-
Enda Guinan
(@endaguinan) reported
from
Islington, England
@O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.
-
Claire
(@claireelizabxth) reported
from
Poplar, England
@O2 have been a customer for over 20 years.
-
Stephen Kingsley
(@StephenKingsley) reported
from
Islington, England
@O2 No response on Saturday and don’t understand a three letter message today - a long time for an automated service not to be working correctly.
-
Simon 'Whippet'..
(@s_reynolds808) reported
from
Kingston upon Thames, England
Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins
-
𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊
(@amnajanine) reported
from
Poplar, England
Keep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠
-
Bari Heer
(@B_Heer84) reported
from
Stratford, England
@O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!
-
Sarz
(@Gray1410) reported
from
Swanley, England
@O2 service has been pants today since 3:30pm no 4G at all.
-
Catriona Hepburn
(@mrshavers) reported
from
Eltham, England
Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out
-
Abbie Murphy
(@IAmAbbieMurphy) reported
from
Camberwell, England
Have phoned @O2 Maybe 7 times in the last 3 months, as they are investigating a company called Fermdemia that stole from my account linked to my phone. Starting to wonder if @O2 is fraudster ferdemia in disguise! ‘Someone will call you back’... that old chestnut. #o2 #help #fraud
-
Andrew
(@pitcombe) reported
from
Camberwell, England
@O2 Thanks it’s Peckham generally - and has been like it for ages. I wasn’t trying to call but trying to do anything is an issue. Post code I was at was se15 4rx. But that’s just one of many
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Sabrina Rafael
(@sabrinarafael_) reported
@O2 hello, I ordered a new phone and contract to pick up today in London. I'm at the store but they can't give me the phone (even though they have 6 in stock) because it hasn't processed on your system. I've tried calling customer service and no luck. Please help!!
-
Paul
(@paulhayward200) reported
@O2 Why the he’ll would I want another phone from Opoo the crap network ? Useless network and incompetent staff sum up O2. .😡😡🤬🤬🤬🤬🤬🤬🤬🤬🤬
-
Parts Parts Parts
(@partsparts21) reported
@O2 When are you going to reply to my mother in law’s complaint about her mid sold contract?
-
Parts Parts Parts
(@partsparts21) reported
@O2 When are you going to reply to my mother in law’s complaint about her mid sold contract?
-
Parts Parts Parts
(@partsparts21) reported
@O2 @EnglandRugby When are you going to reply to my mother in law’s complaint about her mid sold contract?
-
eddie
(@EddieBuggy) reported
Phone signal on @o2 has been atrocious the last few months. Showing to have 4G but using online services been sketchy. Even sending online messages has been brutal. Not isolated to an area either. Happening in Manchester, Blackpool, Edinburgh and Glasgow. What’s up with that?
-
roy pavett
(@PavettRoy) reported
@O2 placed an order online.....immediately had issues...contacted customer services...what a farce!! I have cancelled the potential contract/sale. Have to say WORST CUSTOMER SERVICES I have EVER encountered...even worse than @Ryanair, and that's saying something!!
-
Legxy
(@LegxyTTV) reported
@O2 if i dont have a priority ticket but on the o2 network will i still get fast track access with a standard ticket
-
Stewart
(@_StewartOrr_) reported
What is it with @O2’s signal these days, it’s either constantly dropping out or it’s full bars but nothing works 🤯
-
vix
(@lil_washyu) reported
@O2 @O2 disgusting customer service! Had multiple contracts with you for years never missed a payment… Daughters contract phone seized by police for a grooming ring investigation last year. O2 wouldn’t freeze account as connection needed to remain live…