O2

O2 Outage Report in City of London, Greater London, England

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The latest reports from users having issues in City of London come from postal codes EC4R.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in City of London, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in City of London, Greater London, England 02/01/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near City of London, Greater London, England

The most recent O2 outage reports came from the following cities: City of London, Wandsworth, London, Barnet, Southwark, Harringay, Hammersmith, Croydon, Ealing, City of Westminster, Bromley, Hackney, Paddington, Enfield Town and Fulham.

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City Problem Type Report Time
United KingdomCity of London Phone
United KingdomWandsworth E-mail
United KingdomLondon Total Blackout
United KingdomBarnet Phone
United KingdomLondon Internet
United KingdomSouthwark Phone

Community Discussion

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O2 Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • TMytton90 Tom Mytton (@TMytton90) reported from Wandsworth, England

    @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

  • lexibeqiri Lexi Beqiri (@lexibeqiri) reported from Barnet, England

    @O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!

  • daishughes daisy (@daishughes) reported from Kingston upon Thames, England

    @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

  • Robinson92David David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • des700 des (@des700) reported from Camberwell, England

    Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.

  • sachink0201 Sachin Kumar (@sachink0201) reported from Brentford, England

    @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

  • jordanharris86 Jord (@jordanharris86) reported from Poplar, England

    @O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks

  • TeyLove_ T é y 🌺💜 (@TeyLove_) reported from Islington, England

    @O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????

  • nickshuttle Nick Shuttleworth (@nickshuttle) reported from Ealing, England

    @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.

  • saps_JP John (@saps_JP) reported from Stratford, England

    Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.

  • des700 des (@des700) reported from Camberwell, England

    @O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from Camberwell, England

    @O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.

  • huggyheaven Richard Lace (@huggyheaven) reported from Wandsworth, England

    @o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews

  • Borehamwoodbine Woody (@Borehamwoodbine) reported from Borehamwood, England

    In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!

  • guydorrell1 Guy Dorrell 3.5% Europhile #PR #electoralpact 👊 (@guydorrell1) reported from Croydon, England

    Hey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊

  • thatVanessa1 Vanessa (@thatVanessa1) reported from Camberwell, England

    @O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • pyxiebell señorita swag (@pyxiebell) reported

    Trying to buy gig tickets on o2 priority presale and it’s taking me in circles and I can’t get them wtf is going on @O2

  • autographcap PromisingYoungWilliam (@autographcap) reported

    Hey @O2 pleeaase help me! Trying to set up my new work SIM and can't get anywhere!!

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)

  • pappa_mole PAPAMOLE (@pappa_mole) reported

    Well after many days of trying to resolve a problem with @O2 , Customer service advisor Kyle, from South Africa was brilliant. Thank you Kyle The only decent help from O2. DM's are a complete and utter waste of time . Again, a genuine thank you Kyle

  • JamesMi25162611 James Miller (@JamesMi25162611) reported

    @paul_redfearn @TheNewEuropean I have given my notice to @O2 to cancel my contract after many years. When they change the terms and conditions, you have 30 days to cancel the contract!

  • mumbers mumbers (@mumbers) reported

    @O2 Yes I read that in the letter which I received today. So I am ‘trapped’ in my new contract if I cannot pay off my device in full immediately. You bill my Device Plan separately, so why can’t I retain that part of my contract and just cancel the Airtime part?

  • michelajh Michela Holroyd (@michelajh) reported

    @tescomobile Thanks Callum, Your staff has been great, I was hoping since @o2 owned the mast they may help, as it’s been 3 days now

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 can’t get through on the phone, I need help please ?

  • ramshutcho David Hutchinson (@ramshutcho) reported

    Literally been an @O2 customer for over 10 years. Today I requested to move my number to rival network just because you can’t knock me a tenner a month off my bill for a new phone. Worked out that probably spent over £5000+ in those 10 years. Unbelievable Jeff

  • NamuGriff Namu Griff (@NamuGriff) reported

    The 4G @O2 where I’m staying so unstable these last couple of days. Maybe instead of investing in 5G should get the 4G sorted out first.