O2 outages and service status in City of London, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around City of London, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (44%)
- Wi-fi (33%)
- Phone (22%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in City of London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near City of London, England
The most recent O2 outage reports came from the following cities: City of Westminster, London, and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Wi-fi | 8 days ago |
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London
|
Internet | 8 days ago |
|
London
|
Wi-fi | 16 days ago |
|
London
|
Internet | 21 days ago |
|
London
|
Internet | 22 days ago |
|
London
|
Internet | 26 days ago |
Community Discussion
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O2 Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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A dollop of kindness (@Pretty_Gorge) reported from City of London, England@creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud
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Jon. 🇬🇧🏴🇮🇱🕎✡️ (@jonnyrotton1989) reported from City of London, England@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting. #O2 #O2NetworkProblems
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siege (@siegeism) reported from London, England@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Lebby Eyres (@LebbyE) reported from Islington, EnglandYou can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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Jon. (@jonnyrotton1989) reported from Islington, EnglandRight that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems
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MJ Palmer - Mr Gay England 2020 Finalist (@MJPalmer84) reported from Islington, EnglandThe amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2
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geocaching.uk (@UKGeocacher) reported from City of London, EnglandRecently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!
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David Henry Headley (@DavidHHeadley) reported from Islington, EnglandThat’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?
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Keith - newacc. (@whiterosetyke) reported from Islington, England@O2 I've no DM may I ask, what makes Twitter O2 better then two customer service phone calls and twice into the O2 shop in Camden? The 4 times and completely incapable of of fixing the issue. Just wondering what makes you different.
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NAIJA BOI (@MANLIKENAIJA) reported from Islington, England@O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃
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𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Shaney (@ShaneyFirkins96) reported from London, EnglandGot to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Shane (@Shaneyfirkins96) reported from London, EnglandIs anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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Alex Hale (@HaleAlexander) reported from London, England@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Ben Fisher (@BenFisherCT) reported from Islington, EnglandWe’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Alan Greene (@AlanGreene73) reported from London, England@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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julie atkin (@atkin_julie) reported from Islington, EnglandO2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2
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Tim Morris (@T_Morris_Wealth) reported from London, England@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Katie Hobden (@KtHob) reported from City of London, EnglandTerrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Shauney Connor (@toryshaun) reported@TomTugendhat @O2 @EE Don’t come to Shropshire. In some areas like my parish signal is next to nothing. Lucky to get 3 bars on a good day!
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Kevin Thomas FINSTR 🏴 🇪🇺 🇺🇦 (@kevinxt) reported@TomTugendhat @O2 Hi we had issues with O2 which was our Business Mobile supplier. There are coverage maps available, we checked them and found better coverage with EE. We tried a spare mobile first which was better, then changed to EE. Works well as we have two locations Wales and Southwest.
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James Sutton (@jamesbwfc) reported@O2 hi, my PUK code on my online account is not working on my o2 SIM to unlock it. it's working and then lets me set a new SIM pin but then says 'incorrect PUK code'. Can you advise?
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Elizabeth Coombe (@Lizcoombe) reported@Ianbarnes2001 @TomTugendhat @O2 I am on EE and the number of places across the country there is no signal.
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fell (@fellbytheway) reported@TomTugendhat @O2 @EE is that a government issue or the network provider lack of investment ?
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Christopher (NOT Chris) (@puncharama) reported@TomTugendhat @O2 @vodafone Try speaking to the regulator about it then you can really see why uk services are so poor
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Marne Blair (@MarneBlair) reported@RobertGCurrie @O2 @EE is the same in Carlisle now. Signal is shocking
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Bloatee (@Bloatee1) reported@TomTugendhat @O2 @EE I don’t see the problem.
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Amelia Eberhardt-Armstrong (@SoSoaksy) reported@TomTugendhat @O2 They are reducing signal strength to save electricity costs. They even boast about how they reduce energy consumption by switching equipment off/running in lower power. Esp in non peak periods such as overnight. Doesn’t seem to be subject to regulatory measures
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The Only Way is Ethics… (@F00LEDAGAIN) reported@TomTugendhat @O2 @EE What did the last government prioritise over phone signals? The problem is not new