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O2 outages and service status in City of London, England

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Full Outage Map
  • O2 generated 1 outage signal in the last 24 hours around City of London, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received May 7, 1:09 AM GMT+1.
  • 38% Internet (38%)
  • 25% Phone (25%)
  • 13% E-mail (13%)
  • 13% Total Blackout (13%)
  • 13% TV (13%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in City of London, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near City of London, England

The most recent O2 outage reports came from the following cities: London, City of Westminster, and City of London.

CityProblem TypeReport Time
London E-mail 19 hours ago
City of Westminster TV 1 day ago
London Phone 7 days ago
London Phone 8 days ago
London Internet 9 days ago
London Internet 15 days ago

Nearby cities with recent reports

London

1 recent signals

19 hours ago
City of Westminster

1 recent signals

1 day ago

Community Discussion

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O2 Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • LebbyE
    Lebby Eyres (@LebbyE) reported from Islington, England

    You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately

  • RoslynBriggs89
    Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • s11kda
    Sam D (@s11kda) reported from City of London, England

    @O2 what a shambles of a customer service

  • SheldonLT
    Sheldon Tarpey (@SheldonLT) reported from City of London, England

    @UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.

  • Pretty_Gorge
    A dollop of kindness (@Pretty_Gorge) reported from City of London, England

    @creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud

  • Claudiasabram
    Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • Shaneyfirkins96
    Shane (@Shaneyfirkins96) reported from London, England

    Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released

  • sarahspoon
    Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • sophiegdonnelly
    Sophie Donnelly (@sophiegdonnelly) reported from City of London, England

    @O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢

  • DavidHHeadley
    David Henry Headley (@DavidHHeadley) reported from Islington, England

    That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?

  • LebbyE
    Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

  • T_Morris_Wealth
    Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • AlanGreene73
    Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • CorinaWieland
    Corina Wieland (@CorinaWieland) reported from London, England

    @O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer

  • electriccandles
    ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • coffeemadman
    Jonathon (@coffeemadman) reported from City of London, England

    @O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.

  • OliviaFranceska
    Liv 🌸🌷 (@OliviaFranceska) reported from Islington, England

    @O2 hi, my data hasn’t been working all day! Please help

  • London_W4
    Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • MANLIKENAIJA
    NAIJA BOI (@MANLIKENAIJA) reported from Islington, England

    @O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃

  • Sheree_Kirby
    Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • cabbage1875
    RM (@cabbage1875) reported from Stirling, Scotland

    @daysofellen @O2 aye the customer service is shocking

  • Ro7068
    Ro7068 (@Ro7068) reported

    @robininfrance @arokorol @O2 Shut ******** up you anti semite *****.

  • GoonerTop133628
    GoonerTop (@GoonerTop133628) reported

    @arokorol @O2 is the 112 emergency number a hamas hotline?

  • DanTheMacGeek
    Dan Barker (@DanTheMacGeek) reported

    @O2 your OAUTH and login flow is broken, both on desktop, mobile and app. Multiple browsers all report too many redirects when a user tried to login to manage their account/pay bills etc… is this something team are aware of and trying to fix?

  • TDHarnetty
    Talib Dean Harnetty (@TDHarnetty) reported

    @O2 is such a crap network for signal

  • kbushnell1975
    Kieren Bushnell (@kbushnell1975) reported

    @O2 You utterly useless clowns. There is no option to send a messag via private message, as surely anyone in your shoddy organisation should know. You are an utter disgrace and if this is the way you treat customers of 20 years plus, you are very much going down in my esteem.

  • fleekhan
    Fiona Duffy (@fleekhan) reported

    @AXS_UK usual crap trying to get tickets with you this morning please @O2 ditch them!!!😩

  • robininfrance
    Robin S. (@robininfrance) reported

    @MANUELA12614661 @arokorol @O2 As if you’d get a refund for accessing their network.

  • sevimli_en43008
    Habitant of a fascist world. She/her (@sevimli_en43008) reported

    @arokorol @O2 Hahaha. Poor Palestinians that were expelled by jews from their homeland for ugly names like Aro. From the ugly Britain.

  • loops_912
    Willow (@loops_912) reported

    @O2 what is going on with your network at the moment, signal is very hit and miss… in a friends flat in london the signal is only on 1 bar and cant do anything.. in stevenage its almost unusable.. thinking of leaving o2 to be honest