O2 Outage Report in City of London, Greater London, England
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The latest reports from users having issues in City of London come from postal codes EC4R.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near City of London, Greater London, England
The most recent O2 outage reports came from the following cities: Bushey, London, Hackney, Hammersmith, Chingford, Southwark, Ilford, Paddington, Thornton Heath, Barnet, Hounslow, City of London, Abbey Wood, Harringay and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 Bushey |
Phone | |
| Hackney |
Phone | |
| Hackney |
Phone | |
| London |
Wi-fi | |
| Hammersmith |
Phone | |
| Chingford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Sophie
(@sophie_9_) reported
from
Crayford, England
@Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell
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Abbie Murphy
(@IAmAbbieMurphy) reported
from
Camberwell, England
Have phoned @O2 Maybe 7 times in the last 3 months, as they are investigating a company called Fermdemia that stole from my account linked to my phone. Starting to wonder if @O2 is fraudster ferdemia in disguise! ‘Someone will call you back’... that old chestnut. #o2 #help #fraud
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Nico Macdonald
(@Nico_Macdonald) reported
from
Poplar, England
@O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)
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Jimmy ludlow
(@ludlow_jimmy) reported
from
Bexleyheath, England
@O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@O2 Got better service abroad than I do at home🤪from @O2. That pesky old mast in DA15 is still causing problems. But hey I’m only a paying customer. Nothing back from Mr Baldwin in the Execs office except a holding’ I’ll get back to you’ mail.
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Sarz
(@Gray1410) reported
from
Swanley, England
@O2 service has been pants today since 3:30pm no 4G at all.
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Jon.
(@jonnyrotton1989) reported
from
Islington, England
Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems
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David Newey
(@NHSNewey) reported
from
Croydon, England
@o2 why is your 4g signal and internet bandwidth so appalling in Croydon. Pass through the town centre particularly through East Croydon and you might as well having no signal at all!
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Bari Heer
(@B_Heer84) reported
from
Stratford, England
@O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!
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Stephen Kingsley
(@StephenKingsley) reported
from
Islington, England
@O2 No response on Saturday and don’t understand a three letter message today - a long time for an automated service not to be working correctly.
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Denis Field
(@DenisField) reported
from
Richmond, England
As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.
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Enda Guinan
(@endaguinan) reported
from
Islington, England
@O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.
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David Blooman
(@dblooman) reported
from
Ilford, England
An @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider
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Simon 'Whippet'..
(@s_reynolds808) reported
from
Kingston upon Thames, England
Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins
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Andrew
(@pitcombe) reported
from
Camberwell, England
@O2 Thanks it’s Peckham generally - and has been like it for ages. I wasn’t trying to call but trying to do anything is an issue. Post code I was at was se15 4rx. But that’s just one of many
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Claire
(@claireelizabxth) reported
from
Poplar, England
@O2 have been a customer for over 20 years.
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Catriona Hepburn
(@mrshavers) reported
from
Eltham, England
Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out
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Richard Frame
(@rafthemaster) reported
from
Kensington, England
@O2 this phone number is harassing me - 020 3389 6395 - it’s a fake automated call claiming to be @HMRCgovuk called me 4 times already today! Wants to press option for operator (but I haven’t done so), needs reporting for harassment / impersonation of government service! @Ofcom
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rory Slater
(@RorySlater1) reported
@William251201 @O2 Never have I been more relieved to see lots of people all commenting on whether an umbrella looks like a giant purple ***** or not; let’s hold off on booking the madness test for now then
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Jamie
(@DozsyD) reported
@O2 hey there can you help me. I have just placed an order but would like to cancel but can not find a cancel button can you help?
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Charlotte picton
(@PictonCharlotte) reported
@rawrsawse @O2 Having the same issue
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T.I.Grr.Grr.Er
(@ZayaJones77) reported
@SumitSatsangi @kymbo1982 @O2 EE and so far they’ve been good. Great signal nice phone, lots of freebies and very decent tariff £20 less than what I was paying at o2 and getting triple the data. 🤞🏾 it stays good.
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Steve
(@sjiow) reported
@TheRealRead @O2 I had this exact problem. Went to Vodafone and have had much better customer service (and cheaper). Unfortunately poorer network coverage.
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Maria Boem
(@chelseachav) reported
@O2 how can I get one of these surprise boxes you have been sending out, have been an 02 customer for years, these boxes look fab
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Angel
(@tinkerbelinia) reported
@O2 I suppose you have to be contract customers? Husband and I have been PAYG customers with you for over 20 years and not even a thank you, or apology when your services go down. 2 years ago we changed our numbers due to spam callers so another 20 years it is to wait lol.
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Chris White
(@redhead_79) reported
@ZayaJones77 @William251201 @O2 I still think it’s a ‘massager’ lol and too a loyal O2 customer (with 4 contracts!) and get nowt
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T.I.Grr.Grr.Er
(@ZayaJones77) reported
@kymbo1982 @O2 I just couldn’t do it any more. They got a lot of money out of me monthly for 20+ years, no problems with payment, no calls from me complaining to customer service about anything & after all that all they could “do for me”was a refurbished iPhone 48 month contract no discount.
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Lee
(@lee_m987) reported
@O2 I've been cut off twice when ringing in. Iam on the verge of making a compliant due to no signal coverage at home to the ombudsman. Can you arrange for someone to call me back?