O2 Outage Report in City of London, Greater London, England
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The latest reports from users having issues in City of London come from postal codes EC4R.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near City of London, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Bromley, City of London, Wandsworth, Hackney, Paddington, City of Westminster, Enfield Town, Fulham, Islington, Hounslow, Waltham Cross, Surbiton and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| Bromley |
Phone | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Claire Cottingham
(@Cla_Cottingham) reported
from
Wandsworth, England
@O2 Help. Unfortunately not which I now understand is not ideal!
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Arturo Avalos Torres
(@aavalostorres) reported
from
Stratford, England
@O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network
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Hope Fashion Stylist
(@HopeVonJoel) reported
from
Wandsworth, England
@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@O2 are you having network issues today in the RM1 area as getting only 1 bar and sometimes none at all with calls and sms failing to send or connect on more then one device
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi
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Lynsey White
(@LynseyWhite2) reported
from
Wandsworth, England
@O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice
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Paula
(@MissPaulaGreen) reported
from
Camden Town, England
@O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨
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Will McLeish
(@24_7_Raver) reported
from
Camberwell, England
@O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 my phone doesn’t connect to the internet via 4G can you help me
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it
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Λυδια-Έλενα
(@LydiaElenaxo) reported
from
Tottenham, England
After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today
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Zara
(@zarascakes) reported
from
Croydon, England
@ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡
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Hannah Jones
(@hannahmjoness) reported
from
Camberwell, England
@O2 your 3G service in London is actually a joke
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Jack Aaron Davies
(@jackaarondavies) reported
from
Richmond, England
@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Katie Hobden
(@KtHob) reported
from
City of London, England
Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical
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Eva Hamilton
(@MedinaMadam) reported
from
Camberwell, England
Not good customer service at all! Maybe you need to join me @O2
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Glenn macgregor
(@Macgregor11) reported
from
Harrow Weald, England
@O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now
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𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨💻
(@spences10) reported
from
Swanley, England
@O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Tuthill
(@MammyMeow) reported
@O2 This is still an ongoing issue. I have sent a DM.
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Marlon John
(@allfor1john) reported
@ladbible @O2 My contract is up at the end of this month and oh sweet baby Jesus I can’t wait to leave @O2 all you lot do is take money and give no signal and make our phones slow down or that it’s storage is full!
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Barrie
(@BarrieBrain1) reported
@O2 @allfor1john The signal is dreadful. I'm moving in 6 months. There are no steps..your 4g signal strength and speeds is appalling.
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Make Football Better
(@jumcraddock) reported
@O2 @chombabaregrilz The steps telling me “there may be network congestion” sounds like a you problem..
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Allie lou MUA
(@allynorburyMUA) reported
@O2 hi trying to pay my bill as its a few days late (using a new card) but unable to pay it as it keeps saying payment is in progress on my o2, I've had no email to say it's paid or anything please look into this as I've been with o2 for years and never had trouble before
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HP 💜
(@PollyCracker92) reported
Been an O2 customer for a whole 7 days and honestly never known a phone network be so crap. Trying to cancel my contract in the cooling off period but OBVIOUSLY there is no one available to talk to on the chat function. @O2
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Tracey Smith
(@syallaarts) reported
@O2 oh my god why have you made this do hard! I just want to pay my bill! My o2 app can't add my card or take payment from it. Your automated phone system sucks and also can't authorise my card. Its not my card its your system. What is happening. Meanwhile I'm on limbo hold...
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Orla Craig
(@orlacraig) reported
Two hours of my life down the drain because when @O2 send a notification that your security questions have been changed and to call them if it wasn’t you, they then won’t talk to you because you can’t answer the security questions
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vicky childs
(@victoriachilds) reported
@O2 I am suck to death of checking these steps here ! They make no difference at all! You have even told me in the past to use my WiFi ! Even though I have paid for your service that you arnt providing
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Andrea Goodheart 🎄🌟
(@Brackenheart) reported
@O2 Really annoying!!! Have been in a queue for about 20 minutes, finally spoke to an advisor who said she’d transfer me to the correct department & I got disconnected!!! Have already wasted time trying to sort problem online! Not possible!!! 😠