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O2 outages and service status in City of London, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around City of London, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and E-mail.
  • The most recent signal from this area was received Jun 10, 1:40 PM GMT+1.
  • 60% Phone (60%)
  • 32% Internet (32%)
  • 4% E-mail (4%)
  • 4% Wi-fi (4%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in City of London, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at O2

O2 is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near City of London, England

The most recent O2 outage reports came from the following cities: London, City of Westminster, and City of London.

CityProblem TypeReport Time
London Internet 4 days ago
London Internet 5 days ago
London Internet 9 days ago
London Phone 11 days ago
London Phone 11 days ago
London Wi-fi 12 days ago

Nearby cities with recent reports

London

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • Sheree_Kirby
    Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • s11kda
    Sam D (@s11kda) reported from City of London, England

    @O2 what a shambles of a customer service

  • ShaneyFirkins96
    Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • jonnyrotton1989
    Jon. (@jonnyrotton1989) reported from Islington, England

    Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems

  • LairdDourka
    Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • siegeism
    siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • callmechinkyy__
    Ana Maria 🇨🇴 (@callmechinkyy__) reported from Islington, England

    The worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2

  • AlanGreene73
    Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

  • The_Lady_Jade_X
    Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • electriccandles
    ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • IanPike
    https://techhub.social/@ianpike 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IanPike) reported from London, England

    @O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.

  • whiterosetyke
    Keith - newacc. (@whiterosetyke) reported from Islington, England

    @O2 I've no DM may I ask, what makes Twitter O2 better then two customer service phone calls and twice into the O2 shop in Camden? The 4 times and completely incapable of of fixing the issue. Just wondering what makes you different.

  • NorthernlyExpo
    Andy Denial 📸 (@NorthernlyExpo) reported from Islington, England

    @O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.

  • MJPalmer84
    MJ Palmer - Mr Gay England 2020 Finalist (@MJPalmer84) reported from Islington, England

    The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2

  • TomDavies_89
    Tom Davies (@TomDavies_89) reported from City of London, England

    I’m leaving @O2, service is again absolutely atrocious and I live in central London. #o2

  • LebbyE
    Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

  • AlanGreene73
    Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • nettiewettie
    Annette 💜🏳️‍🌈 (@nettiewettie) reported from City of London, England

    @BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.

  • CorinaWieland
    Corina Wieland (@CorinaWieland) reported from London, England

    @O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer

  • Shaneyfirkins96
    Shane (@Shaneyfirkins96) reported from London, England

    Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • coomerdarren
    Darren Coomer (@coomerdarren) reported

    @NaomiRedman4 @O2 @virginmedia I had this problem I put in my email address & password which I use but it failed so tried again email then clicked forgot password once I reset that and was sent a verification code once I did that I was back in maybe try that.

  • Fu0161
    Anti Manchester Action (@Fu0161) reported

    @TomTugendhat @O2 You have some gall complaining about signal you disgusting forces *****, it's because of YOU and people like you huwaei got banned from England and we have **** signal!

  • CliveRoper
    Clive Roper (@CliveRoper) reported

    @TomTugendhat @O2 @EE Go for Lebara on Vodafone, good service and reliable

  • MeBeLiam
    Liam (@MeBeLiam) reported

    @O2 has got the worst app ever to view your bills 🙃🙃

  • SoSoaksy
    Amelia Eberhardt-Armstrong (@SoSoaksy) reported

    @TomTugendhat @O2 They are reducing signal strength to save electricity costs. They even boast about how they reduce energy consumption by switching equipment off/running in lower power. Esp in non peak periods such as overnight. Doesn’t seem to be subject to regulatory measures

  • Ben91530293
    Ben (@Ben91530293) reported

    @TomTugendhat @O2 Thought it was just me.. Kent is like a black hole when it comes to phone signal.

  • Nickvilla20
    Nick (@Nickvilla20) reported

    @Danjsalt @TomTugendhat @O2 I just switched from O2 to 3 and my phone signal improved dramatically and my bill was lowered by 50%.

  • ProZack9
    ProZack 🇬🇧 (@ProZack9) reported

    @TomTugendhat @O2 @vodafone Hear hear. I was in Laos recently. 10 miles from the nearest road. Full signal. Always the bare minimum with all of our network providers. Guess we are just used to being mugged of by all the utility companies now 👎🏻

  • waynetuckwell
    Wayne Tuckwell 💚🖤 (@waynetuckwell) reported

    @O2 How is your internal Helpdesk Ticket number sensitive information? what are people going to do with it..... fix your s**te website?

  • BuzzardCapital
    Buzzard Capital (@BuzzardCapital) reported

    @TomTugendhat @O2 @EE 2010-2024. More things your government did **** all about. Sit down and shut up. Catch you tomorrow with your next hypocritical whinge.