O2 Outage Report in City of London, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in City of London come from postal codes EC4R.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near City of London, Greater London, England
The most recent O2 outage reports came from the following cities: Hackney, Kensington, London, Croydon, City of London, Hammersmith, Poplar, Muswell Hill, Bushey, Chingford, Southwark, Ilford, Paddington, Thornton Heath and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| Kensington |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @BradleyClark10 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
-
Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!
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Daffy
(@iDaffySB) reported
from
Hackney, England
@O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @aimeek1234 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
-
imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @_samanthajaynee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
-
James Robey
(@jamesrobey1990) reported
from
Wandsworth, England
@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @Leighroy_xo You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
-
imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @justhangingint1 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
-
Fran
(@CerviF) reported
from
Walthamstow, England
I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.
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𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍
(@AlexharwoodMuso) reported
from
Richmond, England
@jlo_conductor @O2 I have signal with O2 in Richmond ...
-
MJ Palmer - Mr Gay England 2020 Finalist
(@MJPalmer84) reported
from
Islington, England
The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action
-
imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @nath_butler182 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
-
imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @_princessnat_ You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Gianluigi PAGHI
(@Gigiryche) reported
from
Harrow Weald, England
Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
-
imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @ellegraceee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
-
imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @CarolineLiggins You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
-
imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @borntobefiled You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
-
🍀 Dion Joseph 🍀
(@dionjoseph_) reported
from
Bexleyheath, England
@callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @anja_hudson You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Day
(@dayhi_) reported
@bco268 @O2 Wouldn't mind it so much if the service had improved. For a small country, the amount of black spots and patchy areas is ridiculous whilst posting obscene profits each year.
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ESC
(@IRBFSTU) reported
Whilst I wait 45 minutes to speak to someone at @O2 I’ll also ask here I got an o2 SIM card when I upgraded my Virgin Media package and now have a separate bill to you monthly But I lost the SIM card and need a new one. I can’t receive a text obviously 🙄 to verify online. Help
-
Mais ie
(@maisfee) reported
Wow @O2 increasing their prices by nearly 20%!!!! Absolute jokers and I can't even get phone signal in half of my house. Can't wait to leave my contract and never come back!!!
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Matthew Williams 🏴
(@funkynoise74) reported
@moshkinstien @O2 @02 I'll be fair to them, up until now they've been very good, no complaints from me, but this is just ridiculous and there's no justification for it. I'm going to cancel my direct debit next month, and just pay off invoice, without the 13.4% added
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Constantine Binvoglio
(@_RDFP) reported
@O2 nice to see I’ll be getting a 17.3% increase to my phone bill for exactly the same service. Doing you’re part for the cost of living crisis 👌👌👌🙄
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Tobias Havec
(@tobiashavec) reported
My @O2 bill is going up yet they still can’t give me data in my home town rendering my phone pretty useless… been trying to fix it for ages they claim. #HardlyFair
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Paul Ward
(@pauldward) reported
@O2 - I only switched to your network in December, and you’ve just emailed me to say my tariff is increasing by 17.3%! I will only have had four months on the agreed tariff at the point of increase! @MoneySavingExp is there anything I can do about this?
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Dave
(@dakegra) reported
@OrendaBooks @O2 blimey, and I though EE were bad!
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Darren Woolston-Box
(@DWooBox13) reported
Glad to have my bill with @O2 raised even higher, they don’t even give the service I pay for now, so why not Absolutely top tier banter
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Khan
(@KhanCatOfficial) reported
As your increasing my bill for 17% will i actually get signal? Because pretty much the whole of bridgwater has issues @O2