O2 Outage Report in City of London, Greater London, England
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The latest reports from users having issues in City of London come from postal codes EC4R.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near City of London, Greater London, England
The most recent O2 outage reports came from the following cities: Kensington, London, Worcester Park, Southwark, City of London, Hackney, Wandsworth, Wallington, Kingston upon Thames, Camden Town, Barnet, Harringay, Hammersmith, Croydon and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Kensington |
Phone | |
| London |
Internet | |
| Worcester Park |
Phone | |
| Southwark |
Phone | |
| City of London |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
Is anybody else getting no service from o2? It’s been woeful for weeks @O2
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Mark Harris
(@markh4780) reported
from
Kensington, England
@O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽
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Pasha
(@Mr_ISC) reported
from
Wandsworth, England
Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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Dowsey 🏆 CHAMP19NS 🏆
(@fbateallthepies) reported
from
Camberwell, England
@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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AA Ron 🖤
(@Munden87) reported
from
Addington, England
Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.
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Claudia Simms Abram
(@Claudiasabram) reported
from
Islington, England
@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue
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Martin Kay
(@martinkay11) reported
from
Wandsworth, England
Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jessicaelise
(@jessicaelise_a) reported
@O2 I cannot believe how disgustingly you treat your customers, I have had fraud committed against my account multiple times & have made over 6 phone calls in which you lie and promise its being dealt with. I have spent hours speaking to customers service and stressing myself out
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Emily 👑
(@EMILYTUNSTALL1) reported
@kaiserDonna @O2 Same thing happening with me must be there system down
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Ann-Marie Thérèse Hopkins 🇺🇦
(@Spurschic47) reported
Currently on the phone to @O2 customer services… have been trying to get through to someone now not only today but for the last two weeks! All I want to is solve an issue with the my o2 app. They won’t even set up a call back so it’s now been 10 minutes 1/2
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Becky Protopsaltis
(@BProtopsaltis) reported
@O2 my account has been locked. I was informed yesterday that it had been unlocked and my phone would be working again within 24 hours - it is not. I just want a PAC code to leave - I cannot text and I can’t sign in to my O2, it says my account is locked. Please help!!
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Ruth Bennie
(@RuthBennie) reported
@O2 I’m assume this is a deliberate choice as you’d be inundated with people publicly declaring how awful your organisation is. I see that on Facebook I can send you a message but I can’t post on your timeline. Almost as if you know how appalling you are.
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Jeremy Goff #RejoinEU #FBPE #PRT
(@Jerry83560) reported
@O2: "3G is being switched off by all network providers. As your mobile only works for calls on our 2G and 3G network, you'll need to upgrade your phone." I have already upgraded to a 5G phone, but no 4G or 5G signal!
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PrincessLaLa
(@PrincessDuggan) reported
@O2 My Christmas by candle light code is not working please advise
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Charles Allen
(@charlesallen15) reported
from
Thirsk, England
Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless
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Dylan Carter
(@dreamracer_pro) reported
Has anyone experience with @O2 absolutely walling when you try to cancel? Their website makes all the claims of simplicity, but when you actually cancel it's a convolute spiral!
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Mike Langlois
(@Mike_Langlois) reported
@MartinSLewis Been with @O2 for about 20 years, mostly due to signal limitations, but looking online if I was a brand new customer I could get double the data for half the price. Asked them and they wouldnt let me keep my number if I went on that deal? Just terrible all round