O2 Outage Report in City of London, Greater London, England
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The latest reports from users having issues in City of London come from postal codes EC4R.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near City of London, Greater London, England
The most recent O2 outage reports came from the following cities: City of London, Wandsworth, London, Barnet, Southwark, Harringay, Hammersmith, Croydon, Ealing, City of Westminster, Bromley, Hackney, Paddington, Enfield Town and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Phone | |
| Wandsworth |
||
| London |
Total Blackout | |
| Barnet |
Phone | |
| London |
Internet | |
| Southwark |
Phone |
Community Discussion
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O2 Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Mohamed Abdinur
(@MabdiNur1) reported
from
Hammersmith, England
@O2 I’m considering to leave after many years with you due to poor connection both voice and data. Shame once u was my no 1 choice of network.
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Nico Macdonald
(@Nico_Macdonald) reported
from
Poplar, England
@O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)
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Enda Guinan
(@endaguinan) reported
from
Islington, England
@O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.
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Astro Gyal 💦
(@Astr0Isha) reported
from
Brentford, England
@O2 is down again ugh tell me something I don’t know
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Dave
(@stourdave) reported
from
Tottenham, England
@O2 Yes #stop please **** off with this shit. I only accidentally liked your ad while I was scrolling and you've bombarded me ever since. Your signal is shit anyway.
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Denis Field
(@DenisField) reported
from
Richmond, England
As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.
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Bari Heer
(@B_Heer84) reported
from
Stratford, England
@O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!
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Sophie
(@sophie_9_) reported
from
Crayford, England
@Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell
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Matilde Wittrup 👩🏼💻🏳️🌈😀
(@WittrupMatilde) reported
from
Lambeth, England
@O2 uses voice recognition on customer service to figure out what you need help with. Apparently it thinks “increase spend cap” means “fraud” 😂😂😂😂
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Claire
(@claireelizabxth) reported
from
Poplar, England
@O2 have been a customer for over 20 years.
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𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊
(@amnajanine) reported
from
Poplar, England
Keep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠
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Jonny Harris 🇬🇧
(@thespacedmonkey) reported
from
Ealing, England
Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.
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Andrew
(@pitcombe) reported
from
Camberwell, England
@O2 Thanks it’s Peckham generally - and has been like it for ages. I wasn’t trying to call but trying to do anything is an issue. Post code I was at was se15 4rx. But that’s just one of many
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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Lyndall
(@LyndallAnn) reported
from
Hounslow, England
@O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.
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N I N A
(@ninac_x) reported
from
Crayford, England
@crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at
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David Zachary
(@DavidZachary_) reported
from
Stratford, England
Absolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude
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Sarz
(@Gray1410) reported
from
Swanley, England
@O2 service has been pants today since 3:30pm no 4G at all.
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Stephen Kingsley
(@StephenKingsley) reported
from
Islington, England
@O2 No response on Saturday and don’t understand a three letter message today - a long time for an automated service not to be working correctly.
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David Donnelly
(@gigsmad) reported
from
Camden Town, England
@O2 Went to shop to collect my phone, they were great at helping to flog cases, when I asked for help to set up, their WIFi is rubbish. I just spent a lot off money FFS!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Friend
(@AntoineAmi) reported
Currently completely unreachable thanks to my usual 0-1 bars of non-existent/terrible @O2 signal, and now no @VMO2News broadband OR landline. Merger between two completely useless service providers
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Daniel Sands
(@sndsphotography) reported
@O2 So you have issued me with a voucher code that isn't valid and you're saying that's perfectly ok? Surely you shouldn't issue more voucher codes than are accepted? Absolutely nonsense.
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Francisco Manuel
(@RojoManolito) reported
@virginmedia @O2 Hi @virginmedia I have been trying to cancel my contract for days now. The line is always busy and there is no clear way to do it directly online + online tutorial of yours is not updated. Would you assist me on this? Thank you.
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Lee
(@Hotwheels_1978) reported
@O2 It returns about 40-45 mins after the crowd disperses the issue being that other networks work with high capacity crowds and yours doesn’t?
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Pilgrim Devon
(@pilgrim_devon) reported
@O2 The mast's been faulty since Monday 28th Feb in some parts of Nth Cornwall with no mobile calls/data available. You're telling us to wait until 11th March at earliest for fix. What are you going to do about compensating o2, @SkyHelpTeam SKY Mobile etc customers please?
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Craigzeh
(@Craigzeh) reported
@O2 Any chance of help? I didn't activate my o2 account through the link in time and now I can't seem to get logged in, if I try to register again it says I am but then tells me my account isn't activated. I spoke to someone on the phone but they weren't able to solve it!
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Henna Khan
(@hennaakk) reported
@O2 Sorry to award you a 0.5/10 for customer experience. I’ve spent nearly an hour a) on hold b) repeating myself when each agent puts me on hold and I can’t reconnect w the previous agent c) having no way to access MyO2 to see my bill in full detail d) going round in circles 👎🏽
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Jon
(@JonGregory09) reported
Hi @o2 I would like to cancel my insurance on my handset please help @o2
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Joanne
(@Joanne268403163) reported
@O2 day 19 of no phone signal because you have a “damaged phone mast”. Unable to call doctor this morning as no signal. Unacceptable. Who are you regulated by and I’ll escalate as you’re not interested?
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Ben
(@Zeffania) reported
Back to @O2 after many years away. Hoping they resolve my volt issues quickly as I'll be bringing another number over too and been with @virginmedia forever and looking forward to a broadband upgrade #doublespeed