O2 Outage Report in City of London, Greater London, England

Problems in the last 24 hours in City of London, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near City of London, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Enfield Town, Newham, Wembley, Wandsworth, Greenford, Paddington, Wealdstone, City of London, Croydon, Hackney, Barnet, Bromley, and Kensington.

City	Problem Type	Report Time
London	Wi-fi	6 hours ago
London	Phone	8 hours ago
Hammersmith	Internet	10 hours ago
London	Phone	1 day ago
Enfield Town	E-mail	1 day ago
Hammersmith	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

• 
  Liz Rose 😍 (@esrose2003) reported 7 minutes ago from Richmond, England

  @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 7 minutes ago from Esher, England

  @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

• 
  Jóse (@imjoseabreu) reported 9 minutes ago from Lambeth, England

  @O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!

• 
  ⚡️Emma⚡️ (@electriccandles) reported 13 minutes ago from London, England

  Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 17 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  Martin 'Snazzy' Cox (@MartinCox0155) reported 18 minutes ago from Croydon, England

  @O2 Doing this means EVERY password has to be entered for everything. This is a REAL pain. I don't think you realise this. I did just logout and log back in. No change. Why is Seetickets no problem and Ticketmaster is a problem?

• 
  Martin 'Snazzy' Cox (@MartinCox0155) reported 23 minutes ago from Croydon, England

  @O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 24 minutes ago from Esher, England

  @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 28 minutes ago from Ealing, England

  @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

• 
  Sheena Watts (@Sheena81) reported 32 minutes ago from Kensington, England

  @MoneySavingExp Is this every network? @O2

• 
  Liz Rose 😍 (@esrose2003) reported 35 minutes ago from Richmond, England

  @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

• 
  Fatima Duerden 🇪🇺 (@FatimaDuerden) reported 35 minutes ago from Camberwell, England

  My 4G is down. Only Wifi working. @O2 is there a problem??

• 
  Lou 🐝 Lou (@Stasisesque) reported 36 minutes ago from London, England

  A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

• 
  Tony Crean (@tony1945) reported 40 minutes ago from Richmond, England

  @NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...

• 
  Chris sweet (@poundland_thor) reported 42 minutes ago from Richmond, England

  @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

• 
  Liz Rose 😍 (@esrose2003) reported 48 minutes ago from Richmond, England

  @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

• 
  Mr Rocking Gooner~ Terry 👨‍🎤 (@MrRockingGooner) reported 50 minutes ago from Romford, England

  @BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.

• 
  Stephanie Addington (@AddingtonSteph) reported 56 minutes ago from Richmond, England

  .@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.

• 
  roger (@NokkTheDwarf) reported 56 minutes ago from Poplar, England

  @O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.

• 
  White Lotus Customs (@wlcustoms) reported 59 minutes ago from Croydon, England

  I was going to hold off until the 23 series... But god damn you @SamsungUK that s22 ultra looks amazing... @O2 what's the deal on refresh as I'm rolling with the s21 ultra currently?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisa (@Superleelee80) reported 3 minutes ago

  @O2 @o2,@glasto almost two hours hitting refresh now, looking like its never gonna happen!

• 
  Peter Tennant (@Triggsa) reported 4 minutes ago

  I should never of left @ThreeUK for @O2 total shambles when it comes to signal for calls and internet, I’m seriously thinking about paying up this piece of S##t contract just so I don’t end up using 3G,yes 3G ffs.

• 
  Damian Mackenzie (@dmmackenzie) reported 5 minutes ago

  @O2 @glastonbury Hi I never received a code for the 2 or 7pm viewing tonight. I read there will be a code to watch any time in the week. Is it possible to get that please? Thanks.

• 
  Karen P 💙 (@lovelybones2013) reported 11 minutes ago

  @O2 Thanks for the reply. Been trying for 2hrs, a waste of an evening. The livestream partner has let the event down massively.... You should send the recorded content to all once the event is over. @DriiftLive I'd be embarrassed with this show. @glastonbury

• 
  New Kids On The Blockchain (@kidsonthebchain) reported 14 minutes ago from North Hayling, England

  @O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2

• 
  Catseyeimaging (@_catseyeimaging) reported 15 minutes ago

  @O2 what a shambles! 2hours to sort an upgrade and a new customer, only to find the figures quoted are wrong! Tried to sort it today to be told customer services can't see the upgrade details. What sort of company do you run, may as well just leave and go to @EE

• 
  James Moody (@jamescmoody) reported 15 minutes ago

  @O2engineer Hi. Recently moved to O2 from Three, primarily for Apple Watch contract. Wife and kids also moved over. Since found signal in house terrible. @O2 support awful. Told situation and best they could come up with was try sim in another phone.

• 
  C (@3pinksheep) reported 16 minutes ago

  @O2 why is your signal/ 4G dreadful at the moment?? Everywhere I go, I only seem to have one bar... in central London!!?

• 
  Driift Live (@DriiftLive) reported 19 minutes ago

  @si_hunter1 @O2 sorry to hear you are having problems. Please DMs and we will help you resolved it. Apologies.

• 
  D Scrivens (@redzr4life) reported 19 minutes ago

  @O2 @DriiftLive @glastonbury Still not able to enter wtf