1. Home
  2. Companies
  3. O2
  4. City of London
O2

O2 outages and service status in City of London, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • O2 generated 1 outage signal in the last 24 hours around City of London, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout, Phone, and Internet.
  • The most recent signal from this area was received Aug 16, 9:00 AM GMT+1.
  • 36% Total Blackout (36%)
  • 36% Phone (36%)
  • 18% Internet (18%)
  • 9% E-mail (9%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in City of London, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near City of London, England

The most recent O2 outage reports came from the following cities: London, and City of Westminster.

CityProblem TypeReport Time
London Phone 6 hours ago
London Internet 4 days ago
London Total Blackout 4 days ago
London Phone 11 days ago
London Total Blackout 12 days ago
London Phone 19 days ago

Nearby cities with recent reports

London

3 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • Iccle_Princess
    Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • HaleAlexander
    Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • NorthernlyExpo
    Andy Denial 📸 (@NorthernlyExpo) reported from Islington, England

    @O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.

  • nettiewettie
    Annette 💜🏳️‍🌈 (@nettiewettie) reported from City of London, England

    @BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.

  • MJPalmer84
    MJ Palmer - Mr Gay England 2020 Finalist (@MJPalmer84) reported from Islington, England

    The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2

  • electriccandles
    ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked

  • Jennifer03017
    Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • UKGeocacher
    geocaching.uk (@UKGeocacher) reported from City of London, England

    Recently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!

  • Claudiasabram
    Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • LebbyE
    Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

  • TomTheProducer1
    Tom Quinn® (@TomTheProducer1) reported from City of London, England

    @FelicityHannah @O2 network capacity will quickly become the story of WFH and could spark the revolution

  • chloefinlayson
    Chloe Finlayson (@chloefinlayson) reported from City of London, England

    @naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though

  • Gill_Barr
    Gill Barr💙 (@Gill_Barr) reported from Islington, England

    @O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks

  • London_W4
    Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • siegeism
    siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • GillKirby
    Gill Kirby (@GillKirby) reported from Islington, England

    @O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.

  • Stasisesque
    Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • LairdDourka
    Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • RoslynBriggs89
    Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • IanPike
    https://techhub.social/@ianpike 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IanPike) reported from London, England

    @O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • UKrunninggirl
    Northern Running Girl (@UKrunninggirl) reported

    Why is the link to the pre sale for Thomas Rhett not working on priority @O2

  • NRose_N5
    N Rose (@NRose_N5) reported

    @bombdiggy__ @O2 I’m in the exact same sitaution as you. Nearly most of North London, I either get extremely slow coverage & a lot of time, I have ZERO coverage. I’m trapped rn too & got offered a great deal from EE as well💔 gonna try fight to get the deal back once I’m free from O2 shackles!

  • SarahWM45
    Sarah H (@SarahWM45) reported

    Two years of no service from @O2. Two years of paying two contracts to them despite this. And still they want £189 early exit fee. Have been waiting 2 weeks for a call back!! Lots of promises, no call. Yet have received an enforcement notice!! Intentional possibly?@MartinSLewis?

  • nickrenshaw5
    nick renshaw (@nickrenshaw5) reported

    @O2 @ajgbarnes What ******** is going on with the ******* signal? For years we've had huge problems with the signal & still you've done **** all about it. I will not be paying my bill this month as I've been trying to cancel my contract for almost 12 months to no avail. What a **** company!

  • momoalas93
    Ж (@momoalas93) reported

    @Ikram_hhh @O2 I think it’s just any uk company … on a mountain in the balkans had better service than some main roads in the uk

  • AnnaThurmanLDN
    Anna Thurman (@AnnaThurmanLDN) reported

    @O2 your network is an absolute joke. In the City of London both 4G & 5G are non existent!! If I had to make a call to save my life, I would be dead!

  • Ikram_hhh
    Ikram ⚡️ (@Ikram_hhh) reported

    @momoalas93 @O2 It’s shocking how it is that bad I had much better connection on a coach journey going from Belgrade to Sarajevo much more consistent and present throughout

  • drawmytown
    Ben 'Draw my Town' Poultney (@drawmytown) reported

    @Assurant It's @O2, and you've been aware of this issue for months. You just haven't fixed it. If you want to help me, just get your website fixed.

  • karthika_gm
    Karthika_London (@karthika_gm) reported

    @O2 Thanks for responding so quickly🤭, didn’t expect that from your network 😒

  • justfishmate
    Fish 🐠 (@justfishmate) reported

    @O2 you have until Monday to respond to my complaint email, 7 days, per your own terms. After that it goes to court 👍