O2 Outage Report in City of London, Greater London, England
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The latest reports from users having issues in City of London come from postal codes EC4R.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near City of London, Greater London, England
The most recent O2 outage reports came from the following cities: London, Croydon, City of London, Hammersmith, Poplar, Hackney, Muswell Hill, Bushey, Chingford, Southwark, Ilford, Paddington, Thornton Heath, Barnet and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Matt Ribbins
(@MattRibbins) reported
from
Poplar, England
@andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating
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Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
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marc foley ⚒
(@marcwhufc) reported
from
Mill Hill East, England
@O2 you doing any work around N11 London as my signal has just vanished 😩
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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Zenwork
(@Zenwork21) reported
from
Blackheath, England
@O2 connectivity and signal in Canary Wharf is awful as usual #o2
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John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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Juliet MacKenzie Gough
(@juliet_gough) reported
from
London, England
@O2 can I use my phone in Israel? I’m pay monthly customer.
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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david
(@david52987296) reported
from
Victoria, England
@O2 my O2 sim has not allowed me to dial international numbers for 3 weeks. Your customer service reps are failing to help. I need this for work. HELP!
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Alan Ferrari
(@ferrari1fer86) reported
from
Romford, England
@O2 Correct, SIM shows no signal. Local area coverage is fine and I have tried different handsets. Account is up to date. I went to a store but was told I was on the O2 360 system and they couldn’t help me, so am trying here.
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Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Sean Flatley
(@Seanielondon) reported
from
Hounslow, England
@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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NAIJA BOI
(@MANLIKENAIJA) reported
from
Islington, England
@O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Pook ♔
(@kayteepook) reported
@O2 Its still not working great! Keeps going off
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Scott Cowan
(@scottc216) reported
@O2 trying to cancel my contract but keep getting cut off or hung up on. Excellent customer service. How am I meant to cancel?
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Neil Carson
(@NeilCarson16) reported
@O2 You wann help help you customer who on the phone to o2 and no1 is resolving anything
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Adamskiodp
(@adamskiodp) reported
@O2 Thank you. It’s not a specific issue, just congestion in the area. The message in the screenshot tells me that O2 are actively doing something to reduce the congestion. This can only be done by increasing capacity.
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James Gosnold and 3198 others
(@JamesGoz) reported
@O2 Ok thanks & no problem, I'll wait for @buymobiles_help to comment on this as it reads like mis-advertising to me.
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Adam Toms
(@adamstoms) reported
@O2 So when are you fixing the problem. It’s not exactly great to paying for something that doesn’t work 🙄
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Neil Carson
(@NeilCarson16) reported
@O2 @Brendan_O2 customer kept on the phone over an hr no one come back..??
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Micha Warburton
(@MichaWarburton) reported
@O2 Spent quite a long time on the phone this morning to customer services. I ordered a new phone on Thursday afternoon for next day delivery. This phone has still not arrived! I was told on the phone that you do not offer next day delivery and that i would have to wait 3 days!!
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Todd Bevis 🍀
(@OnYaTodd32) reported
@O2 Broken one?
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Graham Baker
(@Graybagz) reported
@O2 when can we expect to see a proper 5G network in the UK. You’re so far behind the rest. Especially needed when your 4G network is so slow and I’m only 15 miles from London. This is 2022 for gods sake. #soslow