1. Home
  2. Companies
  3. O2
  4. City of London
O2

O2 outages and service status in City of London, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • O2 generated 1 outage signal in the last 24 hours around City of London, including 1 direct report.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received Jul 28, 3:25 PM GMT+1.
  • 45% Phone (45%)
  • 27% Internet (27%)
  • 18% Total Blackout (18%)
  • 9% E-mail (9%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in City of London, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near City of London, England

The most recent O2 outage reports came from the following cities: London, and City of Westminster.

CityProblem TypeReport Time
London Phone 15 hours ago
London Total Blackout 5 days ago
London Phone 5 days ago
London Total Blackout 5 days ago
London E-mail 6 days ago
London Internet 8 days ago

Nearby cities with recent reports

London

5 recent signals

15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • Claudiasabram
    Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • Iccle_Princess
    Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • LairdDourka
    Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • TomDavies_89
    Tom Davies (@TomDavies_89) reported from City of London, England

    I’m leaving @O2, service is again absolutely atrocious and I live in central London. #o2

  • GillKirby
    Gill Kirby (@GillKirby) reported from Islington, England

    @O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.

  • BenFisherCT
    Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • AlanGreene73
    Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • StephenKingsley
    Stephen Kingsley (@StephenKingsley) reported from Islington, England

    @O2 No response on Saturday and don’t understand a three letter message today - a long time for an automated service not to be working correctly.

  • Kierbro
    Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • T_Morris_Wealth
    Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • coffeemadman
    Jonathon (@coffeemadman) reported from City of London, England

    @O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.

  • jonnyrotton1989
    Jon. 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱🕎✡️ (@jonnyrotton1989) reported from City of London, England

    @O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting. #O2 #O2NetworkProblems

  • juliet_gough
    Juliet MacKenzie Gough (@juliet_gough) reported from London, England

    @O2 can I use my phone in Israel? I’m pay monthly customer.

  • stevejonathan80
    Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • Jennifer03017
    Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • Pretty_Gorge
    A dollop of kindness (@Pretty_Gorge) reported from City of London, England

    @creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud

  • s11kda
    Sam D (@s11kda) reported from City of London, England

    @O2 what a shambles of a customer service

  • London_W4
    Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • NorthernlyExpo
    Andy Denial 📸 (@NorthernlyExpo) reported from Islington, England

    @O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.

  • UKGeocacher
    geocaching.uk (@UKGeocacher) reported from City of London, England

    Recently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • altrinchamhq
    Altrincham HQ - Social Media Marketing in Manc (@altrinchamhq) reported

    @AmyJoSays @O2 Massively down. I wonder if there's anyway of finding out. Freedom of information only applies to government organisations doesn't it.

  • TomTalksCars
    Tom Talks Cars (@TomTalksCars) reported

    5G signal with @O2 seems to get worse by the day. Unusable anywhere in central London these days

  • StuartBain1986
    StuartB (@StuartBain1986) reported

    @o2 you’re 5g and general signal quality is god awful 👍 can’t wait to move network

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @O2 @Mally_DB Probably the one I've been telling you about for 7 months. But keep being ignorant of your failure whilst I contact the ombudsman... For anyone else .. myO2 backend is broken for a % of users and they don't know how to fix it. IT ticket closed without resolution

  • Wayne_Hoos
    Bertie BigBollox (@Wayne_Hoos) reported

    @kokeshimum @O2 It’s quite simple really, the comms firms that own and run the cellular relay sites throttle the power down to save money, and only tweak it back up slightly when enough people complain about service standards…

  • synceduk
    Steven (@synceduk) reported

    Hi, I have recently joined @O2 on PAYG and topped up and ported my number in. Why am I getting an error when trying to log in to Priority followed by a text message telling me to top up to continue enjoying Priority? I am a new customer.

  • kokeshimum
    Sarah (@kokeshimum) reported

    @Savplast60 @O2 How ******** do you make a **** mobile phone service about immigrants ffs. O2 are a private company you clown.

  • pridgway65
    Pridgers (@pridgway65) reported

    @kokeshimum @O2 Because we live in a country filled with ******* that have read somewhere the 5G mast will hurt them, but they did not see the report that said it was fine because they didn’t get a signal, we have the tech, just don’t use it.

  • KumbullaMonty
    Monty Kumbulla (@KumbullaMonty) reported

    @O2 Is there something wrong with the signal around YO32 area? 2 bars of 4G isn’t enough for an email, text or Messenger connection.

  • michaelnotabot1
    michael maccallum (@michaelnotabot1) reported

    @kokeshimum @O2 Because whenever the mobile companies want to put up masts to solve the problem everyone objects. See also pretty much any kind of infrastructure improvements