O2 Outage Report in City of London, Greater London, England

Problems in the last 24 hours in City of London, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near City of London, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, City of London, London, Hammersmith, Enfield Town, Newham, Wembley, Wandsworth, Greenford, Paddington, Wealdstone, Croydon, Hackney, Barnet, and Bromley.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	13 hours ago
City of London	Internet	1 day ago
London	Wi-fi	2 days ago
London	Phone	2 days ago
Hammersmith	Internet	2 days ago
London	Phone	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

• 
  Sachin Kumar (@sachink0201) reported 8 seconds ago from Brentford, England

  @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

• 
  Guy Dorrell 3.5% Europhile #PR #electoralpact 👊 (@guydorrell1) reported 9 minutes ago from Croydon, England

  Hey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊

• 
  Ari Gork (@arigork) reported 11 minutes ago from Barnet, England

  @O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.

• 
  Steve Depeare (@depeare) reported 11 minutes ago from Ealing, England

  @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

• 
  Richard Lace (@huggyheaven) reported 16 minutes ago from Wandsworth, England

  @o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews

• 
  Lexi Beqiri (@lexibeqiri) reported 18 minutes ago from Barnet, England

  @O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!

• 
  daisy (@daishughes) reported 19 minutes ago from Kingston upon Thames, England

  @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

• 
  Tom Mytton (@TMytton90) reported 20 minutes ago from Wandsworth, England

  @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

• 
  Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported 20 minutes ago from London, England

  @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

• 
  Ari Gork (@arigork) reported 20 minutes ago from Barnet, England

  @EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?

• 
  T é y 🌺💜 (@TeyLove_) reported 24 minutes ago from Islington, England

  @O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????

• 
  Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported 30 minutes ago from Camberwell, England

  @O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.

• 
  Nick Shuttleworth (@nickshuttle) reported 35 minutes ago from Ealing, England

  @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

• 
  Woody (@Borehamwoodbine) reported 38 minutes ago from Borehamwood, England

  In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!

• 
  des (@des700) reported 38 minutes ago from Camberwell, England

  Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.

• 
  Vanessa (@thatVanessa1) reported 38 minutes ago from Camberwell, England

  @O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?

• 
  LTH🇬🇧london (@LTHlondon) reported 45 minutes ago from Camberwell, England

  @SarahJa28484793 @O2 Not bad, I must say

• 
  des (@des700) reported 50 minutes ago from Camberwell, England

  @O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help

• 
  Gill Barr💙 (@Gill_Barr) reported 53 minutes ago from Islington, England

  @O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks

• 
  David Robinson (@Robinson92David) reported 56 minutes ago from Swanley, England

  @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WILLIAM WARD (@ILLESTABOUT) reported 5 minutes ago

  Just been Into Greggs to collect a breakfast roll and was refund because the scanner was not working. @O2, not very good service as I could buy one but not able to get one on the app. Leeds Headrow😡.@GreggsOfficial

• 
  Julia (@bubblegram__) reported 5 minutes ago

  @O2 s costumer service is just appalling! No one cares to help. Will not be renewing my contract!

• 
  Chris Jones (@TheDarkSpire) reported 8 minutes ago

  @Shireen_5 @O2 What the hellll, got 3 contracts with them and renewed 2 of them, never got anything good 😭😭

• 
  Sarra (@sjg_001) reported 12 minutes ago

  @O2 #worstnetwork hassle me about an upgrade but an hour later still can’t get an answer in your call centre !! Goodbye @o2 hello to any network bar you

• 
  lucy (@lucyolix) reported 15 minutes ago from Salford, England

  @O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one

• 
  jimmy lloyd (@jimmyll04218854) reported 15 minutes ago

  @O2 Yep same problem we’ve had from start. Seems crazy that you can sell a contract for a 4G (even 5G) phone, then issue one that doesn’t provide those services but still expect to have the (unfulfilled) contract honoured. For context had to buy a PAYG @EE handset to work on move

• 
  Freddie Farnfield (@FredFarnfield) reported 19 minutes ago

  I need to rant a minute about how crap @O2’s network is. Everything takes forever to load, I constantly drop signal and they’re always performing “Essential work”, that’s 6 times since March 2021. Considering they are the UK’s number 2 network, I would expect something better

• 
  Sarra (@sjg_001) reported 21 minutes ago

  @O2 It’s ok I’ve been approached by other network who’s prices are 1/2 of what you charge for the same phone

• 
  Benny (@BennyButtonGuru) reported 21 minutes ago

  @O2 It has been longer than 21 days since redemption and no one has responded to any emails. Please give me details of the right person to forward a complaint to.

• 
  Alex (@JudgeDewie) reported 25 minutes ago

  @O2 Someone must have an estimate as to when works will be done. I am having to pay for an EE PAYG sim as I work from home most of the time+need to take calls. There is no reception at all. I’m going to have to transfer to another network. I was assuming it would only be a week or 2