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O2 outages and service status in City of London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around City of London, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received Apr 7, 1:10 PM GMT+1.
  • 50% Phone (50%)
  • 33% Internet (33%)
  • 17% Total Blackout (17%)

The latest reports from users having issues in City of London come from postal codes EC4R .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in City of London, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at O2

O2 is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near City of London, England

The most recent O2 outage reports came from the following cities: City of London, Kingston upon Thames, London, Hammersmith, Enfield Town, Newham, Wembley, Lewisham, Wandsworth, Greenford, Paddington, Wealdstone, Croydon, Hackney, and Barnet.

CityProblem TypeReport Time
City of London Phone 1 day ago
Kingston upon Thames Wi-fi 3 days ago
City of London Internet 4 days ago
London Wi-fi 5 days ago
London Phone 5 days ago
Hammersmith Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • Kineets
    Kineta Kelsall (@Kineets) reported from Tottenham, England

    @KateAlexa_ @O2 IT IS AWFUL

  • jonnyrotton1989
    Jon. 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱🕎✡️ (@jonnyrotton1989) reported from City of London, England

    @O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting.

  • pitcombe
    Andrew (@pitcombe) reported from Camberwell, England

    The continuing saga of poor network in SE15. I don’t know how long this hasn’t been working @O2 last update was to fix by 4/10 Sorry a phone mast close to you isn't working This means you might experience problems making calls, using the internet, or sending/receiving emails.

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • JosephMorrison0
    Joseph Morrison (@JosephMorrison0) reported from Kensington, England

    No company has ever treated their clients so poorly as @o2. Discgrace. The absolute worst contract ever. Never has service anywhere! Sign with someone else.

  • Nick_G6
    N I C K 🇿🇼 (@Nick_G6) reported from Hounslow, England

    Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬

  • WeatherLondon
    Weather London (@WeatherLondon) reported from Bexleyheath, England

    @O2 complete nightmare with new order for iPad pro. No communication for 48 hours cust service no use at all

  • Kineets
    Kineta Kelsall (@Kineets) reported from Tottenham, England

    @Armaanilyas2 @O2 It’s so crap!

  • unknown_babez
    🎃🖤TheBlackDahliaRose💀🥀🕸 (@unknown_babez) reported from Paddington, England

    @O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾

  • FableandKing
    Fable&King Clothing (@FableandKing) reported from Croydon, England

    @O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.

  • FableandKing
    Fable&King Clothing (@FableandKing) reported from Croydon, England

    @O2 signal is so poor these days

  • samfowler
    sam fowler (@samfowler) reported from Camberwell, England

    @O2 why is signal so poor across east dulwich to Camberwell in south London. It isn’t that remote!

  • Kineets
    Kineta Kelsall (@Kineets) reported from Tottenham, England

    @thebrownvixen @O2 It’s the worst

  • JosephMorrison0
    Joseph Morrison (@JosephMorrison0) reported from Hammersmith, England

    @O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...

  • TRFC_Tom
    Thomas-Lee (@TRFC_Tom) reported from London, England

    Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned

  • Iccle_Princess
    Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • Kineets
    Kineta Kelsall (@Kineets) reported from Tottenham, England

    @JayTaylor_93 @O2 I literally get two bars everywhere. It’s so bad. Really disappointed

  • jonnyrotton1989
    Jon. 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱🕎✡️ (@jonnyrotton1989) reported from City of London, England

    @O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting. #O2 #O2NetworkProblems

  • TRFC_Tom
    Thomas-Lee (@TRFC_Tom) reported from London, England

    @craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.

  • YasmeenLillahh
    ياسمين🌹 (@YasmeenLillahh) reported from Paddington, England

    @_MParisss @O2 Trust me 3 is poor

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AsherMay95
    A (@AsherMay95) reported

    @O2 Hello, no message left and I blocked the number as I am not a customer of yours. When I googled it, there were other people saying they also weren’t a customer and it was not genuine. Thanks

  • VB58373892
    V.B. (@VB58373892) reported

    @virginmedia @O2 It says 1815 fix. How can you shut down internet for entire day when people work from home???

  • RampziieTweets
    Dad (@RampziieTweets) reported

    @O2 day three no signal 🙃🙃🙃🙃

  • jmlovesrock
    jmlovesrock (@jmlovesrock) reported

    @O2 how do I cancel my Disney+ that I added free for 6mths when I received an offer from you. Disney+ states I have to do this via you but I cannot see it on my account. Thanks in advance for your help.

  • elliepearyx
    Ellie Peary (@elliepearyx) reported

    Had no 4G with @O2 for over a month, tried to get in contact to have it fixed and been fobbed off saying it’s a handset issue… safe to say I’ll be changing provider when my contracts up next month 👋👋👋

  • HarleyRedDevil
    Scott Davidson (@HarleyRedDevil) reported

    I don’t know what’s worse being stabbed in the **** or @O2 customer service! If I see “405 NOT ALOUD” or “oops something went wrong” again I’ll just smash the phone it’s easier!!!!!

  • elliepearyx
    Ellie Peary (@elliepearyx) reported

    @francescA7Xx @O2 I’ve spoken with apple and they said that there was nothing they could do. It all turned off when 4G went down in this area. I’ll try them again tho!x

  • Mortalevil
    unrelated gif (@Mortalevil) reported

    @O2 a direct debit has just been set up through my account and I'm unsure why. Can someone please help? Thanks.

  • VB58373892
    V.B. (@VB58373892) reported

    @virginmedia @O2 Now it says 12pm tomorrow for estimated fix. Is this a joke??? The service was quite poor since I signed up but shutting down the “broadband” for two days???

  • craigym
    craigym (@craigym) reported

    @O2 hi am trying to order a watch and keeps saying something went wrong we will email you your basket is there a Problem at min on site