O2 Outage Report in City of London, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in City of London come from postal codes EC4R.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (49%)
-
Internet (31%)
-
Total Blackout (14%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near City of London, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, Chingford, Hackney, London, Southwark, Ilford, Paddington, Thornton Heath, Barnet, Hounslow, City of London, Abbey Wood, Harringay, Dartford and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Phone | |
| Chingford |
Phone | |
| Hackney |
Internet | |
| London |
Internet | |
| Southwark |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
-
Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
-
Richard Morris
(@richardmorrisuk) reported
from
Richmond, England
Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
-
Lifestyleyourhealth
(@Lifestyleyourh1) reported
from
Ilford, England
@matthewbri1 @O2 I’m having the same problem so there must be an issue
-
Raf🇵🇱🇪🇺🇬🇧🏳️🌈
(@Mr_Rafal) reported
from
Hackney, England
I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?
-
Rhonda
(@RhondyPondy) reported
from
Eltham, England
Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬
-
🥷🏾✨
(@EightyThor) reported
from
Stratford, England
When is the @O2 website not down?
-
🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
Struggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!
-
Olly Groome
(@ollygroome) reported
from
Bromley, England
@sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄
-
⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄
-
JPaulG 🐼 😷🧋
(@JPaulG) reported
from
Lambeth, England
@O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?
-
Deltabug
(@deltabug) reported
from
East Ham, England
Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage
-
Caz Young
(@The_Caz) reported
from
Wandsworth, England
@MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!
-
RN009
(@rachelnewman009) reported
from
Romford, England
@O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.
-
William Hann
(@williamhann86) reported
from
Hackney, England
@JohnnyBooshay @O2 Sucks man!
-
Jackie Frost 🤍
(@Jackie_flash) reported
from
Lambeth, England
Hi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular
-
Ashley Leggett
(@ashley_leggett) reported
from
Hounslow, England
@O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.
-
Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬
-
Jack Appleton
(@appletonjack) reported
from
Camden Town, England
@Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭
-
Raf🇵🇱🇪🇺🇬🇧🏳️🌈
(@Mr_Rafal) reported
from
Hackney, England
@O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.
-
Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Ste
(@SM1982_) reported
@O2 @Ofcom all of this is because you can’t take a payment from me. It’s absolutely insane. I’m trying to pay clear a handset bill in full. At this stage now after all the messing I just want the bill waived. It’s absolutely disgusting service and someone needs to be accountable
-
Dee
(@whooUlooking4) reported
O2 really let me down with these “priority tickets”. There was nothing on the website at 10.00 @O2 you need to make it up to me.
-
Ronald Pierce
(@RCPierce0927) reported
@O2 Absolutely not, so you guys can ignore me and have a “virtual hang up on me” I think I’ll keep the **** public. bad enough I have to sit down and make a stressful phone call to you guys for a third time on my day off
-
Caroline Collings
(@CarolineCollin7) reported
@O2 can you help I have just got a cinema voucher code for Monday and it says voucher not valid all the time
-
P Maple
(@harrysmaple97) reported
@O2 please can you enlighten me to what the point in your compliants team is? They dont look into your case properly and fail to answer basic questions. Your team has lied to me and offered me a shameful £10
-
Ste
(@SM1982_) reported
@O2 @Ofcom a further two weeks down the line. Still nobody has been able to process my payment. now show 2 months overdue. No ownership, no call backs, no emails - nothing. Ofcom you need to step in. This is going to destroy my credit score through no fault of my own.
-
Phil Morris
(@PhilMor23636503) reported
@O2 No response from O2 regarding concerns about potential fraudulent activity appearing on my Clearscore report. Email sent 25/09 after a lengthy, largely pointless conversation with a customer support advisor (no facility to transfer calls to their own Fraud Team!).
-
P Maple
(@harrysmaple97) reported
@O2 I would have thought you’d take the matter of your complaints team much more seriously than pass the buck. Looks like I will be moving providers to someone with better customer service
-
RICHARD GRIMES
(@Grimesygrimes) reported
@O2 DAYS WITHOUT SERVICE is beyond a joke now guys.!! #o2
-
UnicornsRock 🏳️🌈🏳️⚧️
(@UnicornsRockUK) reported
Does anybody else have issues with streaming using @tescomobile? In the last 6-9 months they've become almost impossible to stream music on the go. I've heard that @O2 throttle their customers. Is that correct? I have loads of data I can use because of this 😟