O2 outages and service status in City of London, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around City of London, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Jul 21, 12:30 PM GMT+1.
- Internet (50%)
- Phone (38%)
- Wi-fi (13%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in City of London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near City of London, England
The most recent O2 outage reports came from the following cities: London, and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 1 day ago |
|
London
|
Internet | 8 days ago |
|
London
|
Phone | 12 days ago |
|
London
|
Internet | 16 days ago |
|
London
|
Phone | 19 days ago |
|
London
|
Phone | 20 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Ana Maria 🇨🇴 (@callmechinkyy__) reported from Islington, EnglandThe worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2
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Gill Barr💙 (@Gill_Barr) reported from Islington, England@O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks
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𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Alan Greene (@AlanGreene73) reported from London, England@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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julie atkin (@atkin_julie) reported from Islington, EnglandO2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2
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Christian Radnedge (@ChristianRad) reported from London, EnglandSomething especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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Gill Kirby (@GillKirby) reported from Islington, England@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Claudia Simms Abram (@Claudiasabram) reported from Islington, England@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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Thomas-Lee (@TRFC_Tom) reported from London, England@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Sheldon Tarpey (@SheldonLT) reported from City of London, England@UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.
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Keith - newacc. (@whiterosetyke) reported from Islington, England@O2 I've no DM may I ask, what makes Twitter O2 better then two customer service phone calls and twice into the O2 shop in Camden? The 4 times and completely incapable of of fixing the issue. Just wondering what makes you different.
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Amy Stone (@amylouisestone) reported from London, England@O2 I have also been doing this too. If this problem persists, then what?
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Alan Greene (@AlanGreene73) reported from London, England@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Colin Shaw (@ColinShaw_CX) reported from London, EnglandUnbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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siege (@siegeism) reported from London, England@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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David Henry Headley (@DavidHHeadley) reported from Islington, EnglandThat’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈 (@Kierbro) reported from London, England@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Vger Ann Goldby (@Iccle_Princess) reported from London, EnglandIts amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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ᑕ L ∆ R Ξ N ᑕ Ξ (@HighEquanimity) reported from London, England@O2 I your team messaged me yesterday to collect my new #SamsungGalaxyS26Ultra. I went to the store but was told it wasn't available for collection till today. I was very disappointed, but the manager took time to come apologise to me personally. I was amazed by the service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Faye Thompson (@fayet16) reportedBig shout out to Lewis at the @O2 store in Wakefield. I went it to try and pay for my phone repair after 202 couldn't help me and changing my weekend plans to accommodate. Whilst I couldn't get it paid he did everything he could to help me.
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andy brown (@BathrfcfanAndy) reported@EnglandRugby @O2 ******* should start he never gets it right
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WOGA basement (@cameliacrave) reported@AbiMartinAbiga1 @O2 wait lowkey try restarting your phone, if that doesn't work then 💔💔
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Altrincham HQ - Social Media Marketing in Manc (@altrinchamhq) reportedI've had terrible coverage from @O2 - Can't get a signal most of the time in Liverpool City Centre - At the castlefield bowl gigs - every other network my friends were on was ok, O2 failed Generally can't trust it for any coverage
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Matt Hudson (@MattHuddyHudson) reported@O2 trying to upgrade and just keeps saying oops there's a problem?
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ANDY82 (@Andy_Woods82) reported@O2 this number calls claiming to be your customer service +44 7307 164709 Sounds like a scam caller
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Michael Burn (@drunkenmunky86) reported@mister___ran @O2 They are absoultely appalling ive been with them for 21 years and recently cannot get a stable signal. Rang and rang only to be fobbed off everytime. One handler even said its cos my signal is for an iPhone and im on Samsung lol. December cant come soon enough time to get rid
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Abi Martin (Abigail) (@AbiMartinAbiga1) reported@GymMadness4 @O2 I know right like how rude 😭
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Alwyn Williams (@AlwynLFC) reported@EnglandRugby @O2 What a waste having a generational player yet he never gets to start for his country #*******
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Al. 🐝🚒🏴 (@technical2626) reported@O2 a freeing of mine was sold a phone from your shop in bury a few mths ago but has had problems with it time and time again eventually going bk to o2 in Trafford centre to have it looked at only to find there is no record of this phone anywhere in records . Police investig