O2 Outage Report in City of London, Greater London, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (53%)
-
Internet (25%)
-
Total Blackout (12%)
-
Wi-fi (4%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near City of London, Greater London, England
The most recent O2 outage reports came from the following cities: Wembley, Croydon, Paddington, Bermondsey, Hanwell, London, City of Westminster, Lewisham, Stanmore, Hackney, Southwark, Newham, Brentford, Carshalton and Leyton.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Internet | |
| Croydon |
Internet | |
| Paddington |
Phone | |
| Bermondsey |
Total Blackout | |
| Hanwell |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
-
Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
-
Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
-
Liz
(@ejp72) reported
from
Poplar, England
@O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.
-
juls.
(@julsbvby) reported
from
Camberwell, England
@O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.
-
Alan Greene
(@AlanGreene73) reported
from
Bexleyheath, England
@O2 It can happen anywhere at any time. Only way I know is when I look at phone. It’s not signal as when I turn phone off then back on it’s got full signal. It’s not just me. Check Twitter feed. So many people complaining about same problem
-
James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻
-
gwen 🕸🕷
(@spiritualvodka) reported
from
Stratford, England
@O2 hi! I’m not sure if this is a you problem or an apple problem. But my mobile data will completely shut off around 4/5 times a day, turning the data on and off doesn’t bring it back. I have to completely reboot my phone 5 times a day at the moment. Pls help!!
-
mark cording
(@sparkloaf26) reported
from
Barnet, England
@O2 this is a joke my signal is pants i better get money off my bill looks like ill be saying good bye when my contract us up your a joke
-
Mark Esner
(@mesner5) reported
from
Borehamwood, England
@O2 been with you 10+years you have my money each month never had anything in return
-
Sam D
(@s11kda) reported
from
City of London, England
@O2 what a shambles of a customer service
-
Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
@O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you
-
Henry Coates
(@Henry_Coates) reported
from
Walthamstow, England
@jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great
-
afia.
(@julsbvby) reported
from
Paddington, England
It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.
-
James Elston
(@JamesElston3) reported
from
Hammersmith, England
@plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time
-
MSYENHA
(@MSYENHA) reported
from
Wandsworth, England
@O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!
-
Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
-
London Lofty
(@lofty_london) reported
from
Camberwell, England
@O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.
-
keith watson ⚫️
(@kw1330) reported
from
Camberwell, England
@O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain
-
Omar Sheikh
(@omar_sheikh) reported
from
Lambeth, England
@O2 Worst. Network. Ever.
-
James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Tom Marsh
(@TOMarsh93) reported
@O2 Yeah done the check, tried turning phone off and on, rest network settings unable to call on wifi when out and about
-
lisa garbutt
(@lisagarb) reported
@O2 how long do I have to cancel sim contract because you are incapable of porting my number which has been requested 4 times since Sunday
-
Johanna
(@smileyblonde43) reported
@SkyHelpTeam can I assume the outage in South East London isn’t going to be fixed today? Really problematic when @O2 service is poor and 4G signal is non existent.
-
Connor Gurney (he/him)
(@connordoner) reported
@ianpyeiseboe @O2 Are you still having this issue, Ian? Very similar issues here in the same area — particularly with my connection dropping from 4G to 3G and having to turn it off and back on again to restore 4G.
-
Unhappy Customer 🤨🦙🐠🐟🎏
(@BeenDunOver) reported
Anyone else having issues with BT Broadband? Broadhub has just been in meltdown for 15 mins! @bt_uk @BTGroup you know that "ultra reliable connection, whatever you throw at it" is all gibberish. Ended up creating a mobile hotspot @O2 as wifi connection to my laptop
-
Louise
(@UncannyVal) reported
@O2 Is there a problem with your network in the Medway area at the moment? I’ve had three calls today that have been repeatedly cut off.
-
Ben Clarke
(@BenjyEM) reported
@O2 beyond frustrated with customer service. A fraudulent O2 account means mortgage is being turned down and if not sorted me, wife and 10mth old will be homeless in 3 weeks. Fraud team uncontactable, customer service refusing to let us talk to a manager and hanging up on us
-
Neena Dhana-Finnis
(@Nino7) reported
@Ofcom Thank you. @O2 are finding it difficult to ask the landlord that their mast is on for access so they can fix the mast
-
آفتابگردون
(@AallaaSsaaamm) reported
@O2 We haven't spoken to our family in Iran for 50 days. The internet has shut down by regime. Please make calls to Iran free at least for couple of days. Do it for humanity, for solidarity with #IranRevoIution2022 #MahsaAmini
-
Andrew Bates
(@AndrewBates365) reported
Today I offered customer services at @o2 £100 to any charity of their choice if they could tell me somewhere within 500m of my workplace where i could get 2 bars on my mobile signal... still waiting ... not the first day either.