O2 outages and service status in City of London, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around City of London, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Apr 7, 1:10 PM GMT+1.
- Internet (41%)
- Phone (38%)
- Total Blackout (10%)
- Wi-fi (7%)
- E-mail (3%)
The latest reports from users having issues in City of London come from postal codes EC4R .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in City of London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near City of London, England
The most recent O2 outage reports came from the following cities: City of London, London, Tower Hamlets, and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Phone | 3 days ago |
|
City of London
|
Internet | 6 days ago |
|
London
|
Wi-fi | 7 days ago |
|
London
|
Phone | 7 days ago |
|
London
|
Phone | 8 days ago |
|
London
|
Wi-fi | 9 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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O2 Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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siege (@siegeism) reported from London, England@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Keith - newacc. (@whiterosetyke) reported from Islington, England@O2 I've no DM may I ask, what makes Twitter O2 better then two customer service phone calls and twice into the O2 shop in Camden? The 4 times and completely incapable of of fixing the issue. Just wondering what makes you different.
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Kevin Newman (@KevinWNewman) reported from London, England@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Christian Radnedge (@ChristianRad) reported from London, EnglandSomething especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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Lebby Eyres (@LebbyE) reported from Islington, EnglandYou can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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MJ Palmer - Mr Gay England 2020 Finalist (@MJPalmer84) reported from Islington, EnglandThe amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2
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Colin Thomas (@colinthomas1961) reported from Islington, England@o2 your signal on match days around Highbury is non existent. All other carriers are fine. You say you’re the best, do something about this because it’s unacceptable.
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Ali Malik (@Ali_Malik) reported from London, EnglandThe ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
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ScottCanEat (@ScottCanEat) reported from London, EnglandHey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Katie Hobden (@KtHob) reported from City of London, EnglandTerrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical
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Lebby Eyres (@LebbyE) reported from Islington, EnglandEssentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.
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Corina Wieland (@CorinaWieland) reported from London, England@VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.
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Liv 🌸🌷 (@OliviaFranceska) reported from Islington, England@O2 hi, my data hasn’t been working all day! Please help
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Paul McCaffrey (@PaulMacca1976) reported from Islington, EnglandPeople be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service
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A dollop of kindness (@Pretty_Gorge) reported from City of London, England@creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud
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Keith - newacc. (@whiterosetyke) reported from Islington, England@O2 Yes but I deleted it as I said if your reply wasn't a fix (as it's all YOUR fault) I'd block you. You are lucky you aren't blocked @Ofcom
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Sophie Donnelly (@sophiegdonnelly) reported from City of London, England@O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢
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Jon. 🇬🇧🏴🇮🇱🕎✡️ (@jonnyrotton1989) reported from City of London, England@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting. #O2 #O2NetworkProblems
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Annette 💜🏳️🌈 (@nettiewettie) reported from City of London, England@BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Mwangi (@PeterMw13299747) reported@lerettt @TheO2 @O2 Sis I literally had suite tickets for 3,000 - 12,000£ (for artists) but I lost it at the theatre last night, please help 😬
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LRSMCFC (@SmythLr) reported@BenInRushcliffe I used o2 switch up the other month. The phone got lost in the post, they tried to charge me £900. Several phone calls and its still on going @O2 customer service is based abroad and it's terrible
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J (@the_geeker) reported@RedRosesRugby @O2 But when #LW9 has had a bad day or things haven’t gone well, we can use your experience as an example of how things go wrong and you bounce back. Thank for providing inspiration Mo.
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Connor Wilson (@connordlwilson) reported@O2 Help! Im receiving emails regarding new orders for contracts which I did not purchase? I think I must have been hacked?
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IT Connect (@itconnectuk) reported@O2 Hi, need help with a phone unlocking, it’s currently on O2 but would like it unlocked, free of charge due to ofcom regulations, could someone assist if I provide the IMEI?
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Mike Roberts (@MikeRoberts68) reported@O2 I cannot send a DM as you're not following me? Is this just another fob off from O2 whilst appearing to be helpful to the wider public who might view my initial complaint??
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Dan sutherland (@TheDesirePathUk) reported@O2 why isn't your myo2 website not working. When will it be fixed? I can't login to see my bills or view my contract.
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Mr J (@MrJb43744224) reported@Joff_L @O2 Try smarty been with them 3 years 80g £10 and never had a price rise
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Dan sutherland (@TheDesirePathUk) reported@O2 why isn't your myo2 website not working. When will it be fixed? I can't login to see my bills or view my contract.
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Lou Mc (@LouiseM30692137) reported@O2 what are the chances of ever getting a half decent signal to make a phone call anywhere in WR1 without it dropping out after 30 seconds?