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O2 Outage Report in City of London, Greater London, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in City of London come from postal codes EC4R .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in City of London, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near City of London, England

The most recent O2 outage reports came from the following cities: London, Newham, Wembley, Hammersmith, Wandsworth, Greenford, Paddington, Wealdstone, City of London, Croydon, Hackney, Barnet, Bromley, Enfield Town, and Kensington.

CityProblem TypeReport Time
London Wi-fi 19 hours ago
London Total Blackout 2 days ago
Newham Phone 2 days ago
Wembley Internet 2 days ago
Hammersmith Internet 5 days ago
Wandsworth Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • Kineets
    Kineta Kelsall (@Kineets) reported from Camberwell, England

    @Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.

  • joe_bignell
    Joe Bignell (@joe_bignell) reported from London, England

    @O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced

  • Kineets
    Kineta Kelsall (@Kineets) reported from Tottenham, England

    @KateAlexa_ @O2 IT IS AWFUL

  • MariaPiaTissot
    Maria Pia Tissot (@MariaPiaTissot) reported from Camberwell, England

    @Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas

  • TRFC_Tom
    Thomas-Lee (@TRFC_Tom) reported from London, England

    Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned

  • andy_lobo
    Andy Lobo (@andy_lobo) reported from Romford, England

    @twistedrao @O2 My data is crap on O2 this time round.

  • johnsw
    John Williams (@johnsw) reported from Hackney, England

    @O2 The problem is your site

  • Kineets
    Kineta Kelsall (@Kineets) reported from Tottenham, England

    @JayTaylor_93 @O2 I literally get two bars everywhere. It’s so bad. Really disappointed

  • PhilippaM78
    Philippa-Ann May (@PhilippaM78) reported from Bromley, England

    @O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!

  • unknown_babez
    🎃🖤TheBlackDahliaRose💀🥀🕸 (@unknown_babez) reported from Paddington, England

    @O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾

  • HaleAlexander
    Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • Mcdoto_tony
    Tony McDonald (@Mcdoto_tony) reported from Camberwell, England

    @MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!

  • Kineets
    Kineta Kelsall (@Kineets) reported from Tottenham, England

    @thebrownvixen @O2 It’s the worst

  • captnyesterday
    Bobby (@captnyesterday) reported from Woodford Green, England

    @O2 hey guys my phone is basically useless outside of a WiFi connection atm due to no signal. Would like to get this sorted asap

  • nettiewettie
    Annette 💜🏳️‍🌈 (@nettiewettie) reported from City of London, England

    @BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • TRFC_Tom
    Thomas-Lee (@TRFC_Tom) reported from London, England

    @craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.

  • pitcombe
    Andrew (@pitcombe) reported from Camberwell, England

    The continuing saga of poor network in SE15. I don’t know how long this hasn’t been working @O2 last update was to fix by 4/10 Sorry a phone mast close to you isn't working This means you might experience problems making calls, using the internet, or sending/receiving emails.

  • Kineets
    Kineta Kelsall (@Kineets) reported from Tottenham, England

    @Armaanilyas2 @O2 It’s so crap!

  • TRFC_Tom
    Thomas-Lee (@TRFC_Tom) reported from London, England

    @inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • s_w_photograph
    Stuart Williamson Photography (@s_w_photograph) reported

    @O2 got any signal issues in the BA16 area? No signal here

  • Simpsonanton21
    A.l.f 🛸♻️🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Simpsonanton21) reported

    @O2 Crap service in my area still This is getting stupid 2 months of a very poor data and call service in nr33 7qy area,

  • citytravelmary
    Mary (@citytravelmary) reported

    @O2 HELP just ordered a new sim and have given you wrong e mail address can you amend please ?

  • hallwnjackfruit
    🌱Halloween Jackfruit🌱 (@hallwnjackfruit) reported

    If you buy @oneplus phone that doesn't work and connect to internet and contact them or your network provider @O2 several times you won't get any actual help. You're left on your own trying to figure out APN settings that should've been done correctly in the first place.

  • vanessam9363
    Vanessa Bunce (@vanessam9363) reported

    @O2 still not had my query resolved. Now had automated phone call saying pay or you will cut phone off... appalling service!!

  • Paul_Martin1970
    Paul Martin 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏳️‍🌈 💙💙🇺🇦💛 (@Paul_Martin1970) reported

    @railwaychaplain @O2 Usual rubbish will be that you are in a bad reception area but I bet everyone else has no problems

  • __32J
    32J (@__32J) reported

    @O2 @DisneyPlusUK How ironic, I work in the South terminal and my o2 data coverage is terrible all the time.

  • GarryLynch15
    Garry Lynch (Owner of LTOA Taxis) (@GarryLynch15) reported

    @LutzSchueler you have people within your organisation who have let you down badly with their unscrupulous behaviour. I doubt for one minute your aware of the issue but all I can do is keep highlighting it until someone listens to me! @O2 @libertyglobal

  • railwaychaplain
    Liam Johnston (@railwaychaplain) reported from Rugby, England

    @Paul_Martin1970 @O2 The reception says 4G. They will probably say there is work being done on the transmitter. But it's been a recurring and frequent issue for the last three years but it's getting worse. I think it is to push people to get 5G phones.

  • Jayu4456
    Jayu (@Jayu4456) reported

    @O2 priority rewards not working. Tried to use it but says already used when even just loaded the code