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O2 outages and service status in City of London, England

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Full Outage Map
  • O2 generated 1 outage signal in the last 24 hours around City of London, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received May 19, 10:43 AM GMT+1.
  • 37% Internet (37%)
  • 32% Phone (32%)
  • 16% Total Blackout (16%)
  • 5% E-mail (5%)
  • 5% Wi-fi (5%)
  • 5% TV (5%)

The latest reports from users having issues in City of London come from postal codes EC4R .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in City of London, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near City of London, England

The most recent O2 outage reports came from the following cities: London, City of Westminster, and City of London.

CityProblem TypeReport Time
London Phone 19 hours ago
London Phone 2 days ago
London Internet 2 days ago
London Wi-fi 5 days ago
London Phone 5 days ago
London Total Blackout 6 days ago

Nearby cities with recent reports

London

6 recent signals

19 hours ago

Community Discussion

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O2 Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • Ali_Malik
    Ali Malik (@Ali_Malik) reported from London, England

    And the harrowing experience continues with @o2! Porting out within 14 day cooling off period of “new” contract seems to be a tough ask for #O2. Unacceptable, impolite behaviour of customer services while the farce from technical side continues. #O2fail! CC: @MarkEvansO2 @Ofcom

  • TomTheProducer1
    Tom Quinn® (@TomTheProducer1) reported from City of London, England

    @FelicityHannah @O2 network capacity will quickly become the story of WFH and could spark the revolution

  • jonnyrotton1989
    Jon. (@jonnyrotton1989) reported from Islington, England

    Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems

  • LebbyE
    Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

  • LairdDourka
    Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • NorthernlyExpo
    Andy Denial 📸 (@NorthernlyExpo) reported from Islington, England

    @O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.

  • GillKirby
    Gill Kirby (@GillKirby) reported from Islington, England

    @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

  • colinthomas1961
    Colin Thomas (@colinthomas1961) reported from Islington, England

    @o2 your signal on match days around Highbury is non existent. All other carriers are fine. You say you’re the best, do something about this because it’s unacceptable.

  • amylouisestone
    Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • BenFisherCT
    Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • chloefinlayson
    Chloe Finlayson (@chloefinlayson) reported from City of London, England

    @naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though

  • Claudiasabram
    Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • RoslynBriggs89
    Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • LebbyE
    Lebby Eyres (@LebbyE) reported from Islington, England

    You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately

  • till_the_wheels
    𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • HighEquanimity
    ᑕ L ∆ R Ξ N ᑕ Ξ (@HighEquanimity) reported from London, England

    @O2 I your team messaged me yesterday to collect my new #SamsungGalaxyS26Ultra. I went to the store but was told it wasn't available for collection till today. I was very disappointed, but the manager took time to come apologise to me personally. I was amazed by the service.

  • DavidHHeadley
    David Henry Headley (@DavidHHeadley) reported from Islington, England

    That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?

  • MJPalmer84
    MJ Palmer - Mr Gay England 2020 Finalist (@MJPalmer84) reported from Islington, England

    The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2

  • sarahspoon
    Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • AlanGreene73
    Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KennairyBird
    James Kennair (@KennairyBird) reported

    @0095cc @O2 Did you ever get this sorted? Having the same issue again were they just seem to raise tickets to back end teams who never call you back, the frustrating thing is this issue can be resolved by a Apple Watch eSIM profile reset, as it happened to me last year

  • deadstocksports
    sheppysworld (@deadstocksports) reported

    @O2 Yeah ‘ ******’ what a professional response, what about researching what is actually being done and refunding for such a poor service you provide #evidenceforombudsman

  • EIHLMalcontent
    Hockey Malcontent (@EIHLMalcontent) reported

    As per the norm now, @O2 have failed to do what they promised they would do…and then tried to blame the customer. Absolutely shocking network.

  • SimonTa44447286
    alaw mot (@SimonTa44447286) reported

    @O2 Yeh it works .had no reply though .sent the problem and nothing, zilch, not a responce what so ever.but wouldnt expect anything different these days

  • Demodya
    Grumpy No Mates (GR/UK) (@Demodya) reported

    Hey @o2, specifically #o2priority when you do a presale, app sends me to #Ticketmaster. When I'm there Ticketmaster sends me back to the Priority app to get tickets. I mean talk about keeping an idiot busy here but this does not get me tickets to BICEP. FML

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @O2 @alibongo54 Hahahaha oh my god. FIX YOUR APP. ITS NOT US. Ticket ref CIT-A390334

  • wilsoa10
    Alex (@wilsoa10) reported

    Why is O2 so dreadful for signal recently. Costs a fortune and the phones don’t work or load information. Absolutely dreadful @O2

  • laurenwatkins88
    Lauren Watkins 🥃 (@laurenwatkins88) reported

    @O2 can someone please call me in regards to unlocking my account 'we've locked your account for security purposes' why? I havent logged in since I paid my bill last month. I call to get it unlocked and the call gets cut off twice! And to top it off signal is c**p!

  • LilHay
    Hayley Laura (@LilHay) reported

    @O2 @JohnSharp1975 My god so rather than actually dealing with people and their issues. You’re responding to random messages where there isn’t an issue!? This is shocking!

  • 1980Ally1603
    ally connor (@1980Ally1603) reported

    @O2 still no service after 3 days… call after call with no resolution. Really poor