O2

O2 Outage Report in City of London, Greater London, England

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The latest reports from users having issues in City of London come from postal codes EC4R.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in City of London, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in City of London, Greater London, England 02/24/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near City of London, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hounslow, Hackney, City of London, Abbey Wood, Harringay, Dartford, Ealing, Newham, Tower Hamlets, Chigwell, City of Westminster, Waltham Forest, Thornton Heath and Esher.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHounslow Phone
United KingdomHackney Internet
United KingdomCity of London Internet
United KingdomHackney Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • Henry_Coates Henry Coates (@Henry_Coates) reported from Walthamstow, England

    @jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from Bexleyheath, England

    @O2 It can happen anywhere at any time. Only way I know is when I look at phone. It’s not signal as when I turn phone off then back on it’s got full signal. It’s not just me. Check Twitter feed. So many people complaining about same problem

  • julsbvby juls. (@julsbvby) reported from Camberwell, England

    @O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.

  • ejp72 Liz (@ejp72) reported from Poplar, England

    @O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.

  • lofty_london London Lofty (@lofty_london) reported from Camberwell, England

    @O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.

  • JamesElston3 James Elston (@JamesElston3) reported from Hammersmith, England

    @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

  • captnyesterday Bobby (@captnyesterday) reported from Woodford Green, England

    @O2 hey guys my phone is basically useless outside of a WiFi connection atm due to no signal. Would like to get this sorted asap

  • paullferrer Paul Ferrer (@paullferrer) reported from Harrow Weald, England

    @O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you

  • mesner5 Mark Esner (@mesner5) reported from Borehamwood, England

    @O2 been with you 10+years you have my money each month never had anything in return

  • tjwmurphy Timothy Murphy (@tjwmurphy) reported from Paddington, England

    @virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.

  • s11kda Sam D (@s11kda) reported from City of London, England

    @O2 what a shambles of a customer service

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    @O2 this is a joke my signal is pants i better get money off my bill looks like ill be saying good bye when my contract us up your a joke

  • spiritualvodka gwen 🕸🕷 (@spiritualvodka) reported from Stratford, England

    @O2 hi! I’m not sure if this is a you problem or an apple problem. But my mobile data will completely shut off around 4/5 times a day, turning the data on and off doesn’t bring it back. I have to completely reboot my phone 5 times a day at the moment. Pls help!!

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻

  • kw1330 keith watson ⚫️ (@kw1330) reported from Camberwell, England

    @O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain

  • julsbvby afia. (@julsbvby) reported from Paddington, England

    It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • GDogg779 G (@GDogg779) reported

    @O2 I have never had such **** signal since with you. How ******** can you not get signal In the middle of bloody London. Pathetic.

  • yorkshireman67 Tim Gisburn (@yorkshireman67) reported

    @O2 Absolute **** show, how is this still not fixed?

  • BabyBoomer1960 Karen loves wildlife 🐘🦧🦏 (@BabyBoomer1960) reported

    @watsee @O2 Sorry for having a go but theres always problems when someone high profile announces a tour, so why @O2 are using that overused word (since covid) ‘unprecedented’ I’ve no idea. They knew there’d be issues but has is usual it’s not their fault.

  • stumak83 Kevin NOT Perry (@stumak83) reported

    @O2 Been sent 4 codes now throughout the day and still cannot login for these @peterkay_co_uk tickets

  • chrisma5on chris mason (@chrisma5on) reported

    You’d assume if @O2 priority had a decent amount of presale tickets and their site/app has been down all day they’d still have their pre-sale allocation to sell, but more people are now saying the pre-sales sold out, it’s an absolute shambles #O2Priority #peterkay

  • LawTRICIA Tricia 💙 (@LawTRICIA) reported

    @virginmedia the @O2 priority tickets site down all day 😡

  • maddiex315 🌷 (@maddiex315) reported

    @O2 can’t get into my priority account, you send me the security warning text but not the code to get in, sort it out and help me @TheO2 @O2

  • saul03857335 saul (@saul03857335) reported

    @O2 @NiamhMcEnery I am having the same issue

  • onlyAlastair 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Alastair Smith (@onlyAlastair) reported

    @O2 I have been trying since 10 am and the site is still not working. what a joke.

  • Samsy2353 David Sams (@Samsy2353) reported

    @O2 @ChrisPe99357735 lol, let us login then! 10 am it is now 14:10 still can’t get access.