O2 Outage Report in City of London, Greater London, England
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The latest reports from users having issues in City of London come from postal codes EC4R.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near City of London, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hackney, Kensington, Worcester Park, Southwark, City of London, Wandsworth, Wallington, Kingston upon Thames, Camden Town, Barnet, Harringay, Hammersmith, Croydon and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Phone | |
| Hackney |
Phone | |
| Kensington |
Phone | |
| London |
Internet | |
| Worcester Park |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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davidweir
(@davidweir1973) reported
from
Ilford, England
DO NOT USE @O2 **** SERVICE!!!!!
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 remember few months back when @o2 was down for nearly 2 days.. after that it’s service is going down everyday.. sometime when you are travelling and passing from certain areas O2 service will simply shift to 3G form 4g and sometime it will be No Serive at all 1/2
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 i have few screen shots of different areas when it’s service just disappears, call failed and only 1 bar, will share screen shots with @O2 3/3
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davidweir
(@davidweir1973) reported
from
Ilford, England
@O2 Enough now, im losing money because of this! Im paying for a service your not providing! So i wish to cancel my contract. Pls have someone call me urgently.... oh wait not they cant can they!!!!!!!! Dm
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Sara May
(@saraminniemay) reported
from
Lambeth, England
@O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.
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Omar Mansoor
(@OmarMansoor) reported
from
Poplar, England
@Ali_Malik @O2 @Ofcom @MarkEvansO2 @markevenso2 giving us a day of refund not helps actually! Some of us are running full businesses on your network.
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Ali Malik
(@Ali_Malik) reported
from
London, England
The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
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Liv 🌸🌷
(@OliviaFranceska) reported
from
Islington, England
@O2 hi, my data hasn’t been working all day! Please help
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لويد سا
(@iLloyd_Sa) reported
from
Hammersmith, England
@o2 can you fix your network in @westfeild #London as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90 pcm and you don’t get basic networks. Not a happy customer anymore.
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Swanscott
(@CSwanscott) reported
from
Camberwell, England
@O2 My data has been extremely slow/not working the last few days can you help out please !!
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Rebecca Pickering
(@Cronxgrl) reported
from
Camberwell, England
@O2 No if I type in WC1 it says there's a mast down
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Abigail Brady
(@abigailb) reported
from
Wandsworth, England
@O2 Hi, i’m not an idiot - I’m a software engineer - I know it didn’t come *from* you. Nonetheless it was relayed *by* you. It shouldn’t have been, because you shouldn’t accept text messages for relay that appear to be from banks unless you can verify that they really are.
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Joshua Preston
(@jpfpreston) reported
from
Camberwell, England
You don’t get an ounce of data stood on an open-air platform at London Bridge. Been the same for 5 years. I tweeted back then. Send an engineer to platform 12 for a survey. And none of “we don’t guarantee data” -just fix it pls. @O2
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Daniel Burgess
(@myorangetruck) reported
from
East Ham, England
@O2 I sent over a DM yesterday no response and another day with crap data service. Still not fixed
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Janet Heil
(@janet_heil) reported
from
Bromley, England
@f4feistyfem @inguidowetrust @SEOforlondon @O2 I completely agree @f4feistyfem. I politely asked people next to us to stop shouting and they said *I* was rude and they had to shout because it was so loud. Truly shocking.
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Tessa Dowling
(@SimplytheTess) reported
from
Croydon, England
@O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 and if you are on call your call will be dropped(call failed)then it will take sometime fr service to start working again.. 2ndly most of the places getting only 1bar and very slow data browsing.. 3rdly when it connects to 3G it’s same like No Service it goes sooooooo slow 2/2
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
every single day your service going down ,moved to O2 from 3 , paying more getting less as compare to 3 but your service is kind of same , most of the places it just disappears, call failed, hardly one bar most of the time and no service at certain places.. v disappointing @O2
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Stella Leung
(@StellaWYLeung) reported
from
Wandsworth, England
@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
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لويد سا
(@iLloyd_Sa) reported
from
Brentford, England
@o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Thewatermangames
(@Thewatermangame) reported
@O2, Hi! My unique code for O2 Glastonbury live isn't working... Help! We're missing it!
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Martyn Sewell
(@skybluesam86) reported
My ticket was free with @O2, so I'm not losing anything financially with it not working. But if I'd paid for the ticket to the stream I'd be livid. The only way to make this right for people now is to remove the time restriction on watching it.
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Kevan Matthews
(@kevanmatthews) reported
from
Abingdon, England
@O2 Pleased you linked up with #LiveAtWorthyFarm ? Lots of links not working and nothing from @glastonbury .
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Frankie
(@Frankie39137299) reported
@O2 When I went to steam to my TV, it kept buffering so I had to refresh. Now it's saying access denied. I had no idea I only had one chance to view this. Now my code doesn't work. Gutted @O2 wish I was warned of one time access. 😩
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Chrissy Twitchett
(@ChrissyTwitchet) reported
@O2 @DriiftLive @glastonbury Been struggling with this for ages gutted as it's still not working 😕
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Kaiteri kid
(@Kaiteri_kid) reported
@O2 @DriiftLive @glastonbury Painful. Almost as bad as trying to get tickets to the real thing.
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Phil Clemow
(@clem2k3) reported
@O2 @TheO2 Wow... looks like the whole thing is down. I take back my o2 complaint. Not cool @glastonbury you cant run an international livestream on an old PC someone has going spare in their attic ...
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CriminalBoom
(@BoomCriminal) reported
@O2 @Pandsx We can't login and missing the live acts please help us!!!!! 😢
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David McCarthy
(@DavidMc52769069) reported
@o2 @glastonbury invalid code provided for this evenings livestream. What a massive let down.
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Charly Louise Anne
(@ChArLoTtE_FoBxo) reported
@O2 why is my code not working to watch the live stream, really not happy! How can it be invalid when it’s the code I have copy and pasted from the email?!