O2 outages and service status in City of London, England
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Full Outage Map
- O2 generated 2 outage signals in the last 24 hours around City of London, including 2 direct reports.
- The most common problems reported in this area mention Total Blackout, Internet, and Phone.
- The most recent signal from this area was received Aug 12, 4:51 PM GMT+1.
- Total Blackout (36%)
- Internet (27%)
- Phone (27%)
- E-mail (9%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in City of London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near City of London, England
The most recent O2 outage reports came from the following cities: London, and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 17 hours ago |
|
London
|
Total Blackout | 24 hours ago |
|
London
|
Phone | 8 days ago |
|
London
|
Total Blackout | 9 days ago |
|
London
|
Phone | 16 days ago |
|
London
|
Total Blackout | 20 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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O2 Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Sheldon Tarpey (@SheldonLT) reported from City of London, England@UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.
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Andrew Dourka-Laird (@LairdDourka) reported from London, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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David Henry Headley (@DavidHHeadley) reported from Islington, EnglandThat’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?
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NAIJA BOI (@MANLIKENAIJA) reported from Islington, England@O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃
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Alastair Hilton (@London_W4) reported from Islington, EnglandI'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈 (@Kierbro) reported from London, England@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Annette 💜🏳️🌈 (@nettiewettie) reported from City of London, England@BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.
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Thomas-Lee (@TRFC_Tom) reported from London, England@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Corina Wieland (@CorinaWieland) reported from London, England@VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.
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Ben Fisher (@BenFisherCT) reported from Islington, EnglandWe’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Ali Malik (@Ali_Malik) reported from London, EnglandAnd the harrowing experience continues with @o2! Porting out within 14 day cooling off period of “new” contract seems to be a tough ask for #O2. Unacceptable, impolite behaviour of customer services while the farce from technical side continues. #O2fail! CC: @MarkEvansO2 @Ofcom
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Andy Denial 📸 (@NorthernlyExpo) reported from Islington, England@O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.
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⚡️Emma⚡️ (@electriccandles) reported from London, EnglandIdk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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Gill Kirby (@GillKirby) reported from Islington, England@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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ᑕ L ∆ R Ξ N ᑕ Ξ (@HighEquanimity) reported from London, England@O2 I your team messaged me yesterday to collect my new #SamsungGalaxyS26Ultra. I went to the store but was told it wasn't available for collection till today. I was very disappointed, but the manager took time to come apologise to me personally. I was amazed by the service.
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Chloe Finlayson (@chloefinlayson) reported from City of London, England@naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though
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Lebby Eyres (@LebbyE) reported from Islington, EnglandYou can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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Christian Radnedge (@ChristianRad) reported from London, EnglandSomething especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Holder 👋🏺 (@Dholderd) reported@O2 my signal lately and Internet on my phone seems to be really poor and slow the last few weeks!!
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Jonathan Stewart (@jonaths) reported@O2 @o2businessuk I'm not sure what's going on with you at the moment, but your customer service atm is truly shocking. All of your comms channels are broken - I'm trying to upgrade, and it's impossible to speak to anyone
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Tirthankar Banerjee (@Social_onlooker) reported@O2 Your mobile network not working in France near Chamonix
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James Blatch (@JamesBlatch) reportedI'm on @O2 When I leave the house I expect zero signal until I next get to Wifi. They appear to have given up maintaining their cell infrastructure.
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ShinP3ngy (@NotSoP3ng) reported@lloydoh17 @O2 Yh constant dead zones and it’s getting worse they keep texting saying there working in the postcodes but still it’s getting worse and then the customer service getting through the constant app glitches they can say what they want but it’s getting by weirder since the merger
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Jack Woods (@Jackwoods2020) reported@O2 your signal is ******* pony sort it out ffs
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alaw mot (@SimonTa44447286) reportedWhats point of having an app if it doesnt work @O2
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JustaBoredGeezer (@BoredGeezer69) reported@O2 How crap is your MY O2 App I've been trying to upgrade my daughters phone (the contract is in my name) ALL DAMNED MORNING all I've consistently had is "oops something has gone wrong" I've had enough and after being with O2 for probably over 20 yrs I'm leaving
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Victoria Hamilton (@VictoriaMh) reportedHi @O2, I’ve been a customer for over 20 years and I’m trying to do something as simple as upgrade my phone. Today I’ve experienced doc upload, payment, app login, chat, form failures, spent 60 minutes on hold today and still no resolution. Awful customer service. Unacceptable!
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Tisnov (@Eva250178) reported@O2 I have a complaint about one of your stores regarding their terrible customer service. Where do i sent my complaint to?