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O2

O2 outages and service status in City of London, England

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Full Outage Map
  • O2 generated 1 outage signal in the last 24 hours around City of London, including 1 direct report.
  • The most common problems reported in this area mention Phone, Total Blackout, and Internet.
  • The most recent signal from this area was received Sep 9, 11:27 AM GMT+1.
  • 42% Phone (42%)
  • 32% Total Blackout (32%)
  • 26% Internet (26%)

O2 is the commercial brand of Telefรณnica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in City of London, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near City of London, England

The most recent O2 outage reports came from the following cities: London.

CityProblem TypeReport Time
London Phone 13 hours ago
London Total Blackout 1 day ago
London Total Blackout 1 day ago
London Phone 2 days ago
London Total Blackout 2 days ago
London Phone 5 days ago

Nearby cities with recent reports

London

7 recent signals

13 hours ago

Community Discussion

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O2 Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • callmechinkyy__
    Ana Maria ๐Ÿ‡จ๐Ÿ‡ด (@callmechinkyy__) reported from Islington, England

    The worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2

  • TRFC_Tom
    Thomas-Lee (@TRFC_Tom) reported from London, England

    @inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work

  • coffeemadman
    Jonathon (@coffeemadman) reported from City of London, England

    @O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when Iโ€™ve never owned that phone at all.

  • Kierbro
    Kieran Brown #FRSA ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿ‡ช๐Ÿ‡บ๐Ÿณ๏ธโ€๐ŸŒˆ (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! Iโ€™ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • Ali_Malik
    Ali Malik (@Ali_Malik) reported from London, England

    And the harrowing experience continues with @o2! Porting out within 14 day cooling off period of โ€œnewโ€ contract seems to be a tough ask for #O2. Unacceptable, impolite behaviour of customer services while the farce from technical side continues. #O2fail! CC: @MarkEvansO2 @Ofcom

  • sarahspoon
    Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Ohโ€ฆ.never heard of it. Ta

  • Kierbro
    Kieran Brown #FRSA ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿ‡ช๐Ÿ‡บ๐Ÿณ๏ธโ€๐ŸŒˆ (@Kierbro) reported from London, England

    @tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.

  • TomDavies_89
    Tom Davies (@TomDavies_89) reported from City of London, England

    Iโ€™m leaving @O2, service is again absolutely atrocious and I live in central London. #o2

  • StephenKingsley
    Stephen Kingsley (@StephenKingsley) reported from Islington, England

    @O2 No response on Saturday and donโ€™t understand a three letter message today - a long time for an automated service not to be working correctly.

  • nettiewettie
    Annette ๐Ÿ’œ๐Ÿณ๏ธโ€๐ŸŒˆ (@nettiewettie) reported from City of London, England

    @BecksBDaniels Oh crap! Iโ€™m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.

  • ShaneyFirkins96
    Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • sophiegdonnelly
    Sophie Donnelly (@sophiegdonnelly) reported from City of London, England

    @O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - donโ€™t make me listen to her ranting anymore pls ๐Ÿ˜ข๐Ÿ˜ข๐Ÿ˜ข๐Ÿ˜ข๐Ÿ˜ข

  • RoslynBriggs89
    Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • SheldonLT
    Sheldon Tarpey (@SheldonLT) reported from City of London, England

    @UKGeocacher @ThreeUK @O2 Having the exact same issue when Iโ€™m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.

  • atkin_julie
    julie atkin (@atkin_julie) reported from Islington, England

    O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2

  • MANLIKENAIJA
    NAIJA BOI (@MANLIKENAIJA) reported from Islington, England

    @O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU ๐Ÿ™ƒ๐Ÿ™ƒ๐Ÿ™ƒ

  • ChristianRad
    Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • till_the_wheels
    ๐•ต๐–š๐–Œ๐–˜ (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • JohnTillUK
    John Till (@JohnTillUK) reported from City of London, England

    @yamesh Alas as Iโ€™ve never left them - after 23 years so far - I donโ€™t think it includes me. Still waiting for @o2 to recognise my loyalty though

  • colinthomas1961
    Colin Thomas (@colinthomas1961) reported from Islington, England

    @o2 your signal on match days around Highbury is non existent. All other carriers are fine. You say youโ€™re the best, do something about this because itโ€™s unacceptable.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • notearsalright
    courtney 6 (@notearsalright) reported

    @sunsetsari @O2 @TheO2 omg freya isn't he an icon ive never met a venue worker so lovely

  • djsteeley
    Steeley (@djsteeley) reported

    Email from @O2 did I need satellite coverage, great if bagging munros in Scotland, or alternatively trying to get a phone signal in Kirkintilloch, Chryston, @glasgowfort or @hyatt hotel in Stratford. ๐Ÿ“ฑ

  • agb_ayline
    neniโ™ก ๐ŸŒท (@agb_ayline) reported

    How I wish what happened yesterday had never happened. My arm hurts so much, even though Iโ€™m so happy to see Ariana; my back hurts, my feet hurt, my whole body hurts because of the sick people who did this to me. My wrist hurts a lot. ๐Ÿ’” Just thinking about it makes me cry @O2 I hope you can read my email.

  • TheLifeOfJapi
    TheLifeOfJapi (@TheLifeOfJapi) reported

    No internet coming upto 30days from your service, three attempts for a technician to call us for no call to ever be made, and now just been hung up on by your call handlers. @O2 what's going on why can't we get a technician or even our internet sorted? All calls are recorded.

  • GMan_London_Lad
    GMan-London-Lad (@GMan_London_Lad) reported

    Published Phone number for O2 Woolwich does not work. It connects, goes silent & disconnects the call after around 5 seconds. When I phone 02 customer services they cannot help me @O2

  • Davidharbison18
    David Harbison (@Davidharbison18) reported

    @shade1964 @O2 I'm having the same problem it switches between 4g and 5g and 4g again why is this is there a outage I'm from belfast.

  • jmcconville710
    jmcconville710 (@jmcconville710) reported

    @O2 thank you to Murren for sorting out the SIM card issue , ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ service .

  • JulieTessa46
    Julie Dickerson (@JulieTessa46) reported

    @mattstingray @O2 Iโ€™m finding exactly the same and their response was use WiFi calling! A great help when you donโ€™t have access and need to make a call.

  • wtsang_
    Wing Tsang (@wtsang_) reported

    @willyepp @O2 Iโ€™m having the same issue and o2 asked where the app and my phone was โ€œup to dateโ€ ๐Ÿ˜ข

  • Halbutt
    Lauren (@Halbutt) reported

    @O2 Also trying to change my surname and your website won't let me upload my marriage certificate, even though it's in jpg. My local store in Romford wouldn't help at all.