O2 Outage Report in City of London, Greater London, England
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The latest reports from users having issues in City of London come from postal codes EC4R.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (33%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near City of London, Greater London, England
The most recent O2 outage reports came from the following cities: City of London, Hammersmith, London, Poplar, Hackney, Muswell Hill, Bushey, Chingford, Southwark, Ilford, Paddington, Thornton Heath, Barnet, Hounslow and Abbey Wood.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Total Blackout | |
| Hammersmith |
Internet | |
| London |
Phone | |
| Poplar |
Phone | |
| London |
Wi-fi | |
| Hackney |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Hope Fashion Stylist
(@HopeVonJoel) reported
from
Wandsworth, England
@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@O2 are you having network issues today in the RM1 area as getting only 1 bar and sometimes none at all with calls and sms failing to send or connect on more then one device
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 my phone doesn’t connect to the internet via 4G can you help me
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Eva Hamilton
(@MedinaMadam) reported
from
Camberwell, England
Not good customer service at all! Maybe you need to join me @O2
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Hannah Jones
(@hannahmjoness) reported
from
Camberwell, England
@O2 your 3G service in London is actually a joke
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Paula
(@MissPaulaGreen) reported
from
Camden Town, England
@O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨
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Claire Cottingham
(@Cla_Cottingham) reported
from
Wandsworth, England
@O2 Help. Unfortunately not which I now understand is not ideal!
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𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨💻
(@spences10) reported
from
Swanley, England
@O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it
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Jack Aaron Davies
(@jackaarondavies) reported
from
Richmond, England
@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Will McLeish
(@24_7_Raver) reported
from
Camberwell, England
@O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there
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Zara
(@zarascakes) reported
from
Croydon, England
@ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi
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Lynsey White
(@LynseyWhite2) reported
from
Wandsworth, England
@O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Λυδια-Έλενα
(@LydiaElenaxo) reported
from
Tottenham, England
After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today
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Arturo Avalos Torres
(@aavalostorres) reported
from
Stratford, England
@O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network
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Katie Hobden
(@KtHob) reported
from
City of London, England
Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical
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Glenn macgregor
(@Macgregor11) reported
from
Harrow Weald, England
@O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mercy Dami
(@MOOAJU) reported
@O2 can you please explain how someone has done fraud against my name but you’re not doing anything to help because of ‘security’ reasons. I need to speak to a manager in your fraud team!!!
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Kirsty Grice-Venour
(@KGriceVenour) reported
@O2, I'm pulling my hair out. I'm trying to reactivate my 87 year old grandmother's pay as you go mobile and I'm getting nowhere. Please help!
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Gilly
(@MrGisepi92) reported
@O2 can you contact me please, you've been down for four days and you're costing me work and alot of money.
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Kulwant S Bilkhoo
(@kbilkhoo) reported
@O2 ran customer support this morning at 10:00,was told the computers where down and to ring back later, rang again at 1:30, computer s till down, what’s good on,
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Stuart
(@stuartm109) reported
@O2 shocking customer services. Have been hung up on 3 times now and they clearly have no clue as to issue I am having, so they hang up. Joke!
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Sam Steele
(@sammiebrooke25) reported
@O2 been cut off all day from customer service!! How do you operate such a bad business 😡
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Denney Masters
(@DenneyMasters) reported
@O2 Currently on PAYG and can't change to PAYG Rolling Plan. Tried through phone app and website neither seem to work. I have used 2 different bank cards still not working.
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Ali-bali-bee
(@KiltedKunt) reported
from
Stittenham, Scotland
@O2 you have a data breach, maybe you should deal with it! My mother had a call from "O2" they knew all her info, name address, bank details,memorable information,everything! A phone has been ordered in her name. She called, but your systems were down. She is stressed and angry.
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Vivekananda
(@mirthvvr) reported
@O2 Pizza Hut Blue water was not aware of the free Kids Pizza offer today. Please support and inform restaurants before releasing O2 Priority offers
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Erfan Arab
(@Orfie40Arab) reported
@O2 overcharged me and they promised 3 times to reimburse and and compensate me several times but they never kept their promises. @02 service is pathetic and shameful.