O2 outages and service status in City of London, England
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Full Outage Map
- O2 generated 1 outage signal in the last 24 hours around City of London, including 1 direct report.
- The most common problems reported in this area mention Phone, Internet, and Wi-fi.
- The most recent signal from this area was received Jul 10, 9:42 PM GMT+1.
- Phone (43%)
- Internet (29%)
- Wi-fi (29%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in City of London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near City of London, England
The most recent O2 outage reports came from the following cities: London, and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Phone | 4 hours ago |
|
London
|
Internet | 4 days ago |
|
London
|
Phone | 8 days ago |
|
London
|
Phone | 8 days ago |
|
City of Westminster
|
Wi-fi | 17 days ago |
|
London
|
Internet | 17 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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O2 Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Keith - newacc. (@whiterosetyke) reported from Islington, England@O2 I've no DM may I ask, what makes Twitter O2 better then two customer service phone calls and twice into the O2 shop in Camden? The 4 times and completely incapable of of fixing the issue. Just wondering what makes you different.
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https://techhub.social/@ianpike 🏴 (@IanPike) reported from London, England@O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.
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Thomas-Lee (@TRFC_Tom) reported from London, EnglandHaving an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Claudia Simms Abram (@Claudiasabram) reported from Islington, England@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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⚡️Emma⚡️ (@electriccandles) reported from London, England@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Kevin Newman (@KevinWNewman) reported from London, England@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Alex Hale (@HaleAlexander) reported from London, England@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Alastair Hilton (@London_W4) reported from Islington, EnglandI'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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MJ Palmer - Mr Gay England 2020 Finalist (@MJPalmer84) reported from Islington, EnglandThe amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2
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Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, EnglandMother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Ana Maria 🇨🇴 (@callmechinkyy__) reported from Islington, EnglandThe worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2
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Jonathon (@coffeemadman) reported from City of London, England@O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.
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Roslyn (@RoslynBriggs89) reported from London, England@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Tom Davies (@TomDavies_89) reported from City of London, EnglandI’m leaving @O2, service is again absolutely atrocious and I live in central London. #o2
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John Till (@JohnTillUK) reported from City of London, England@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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Lebby Eyres (@LebbyE) reported from Islington, EnglandYou can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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siege (@siegeism) reported from London, England@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Jon. 🇬🇧🏴🇮🇱🕎✡️ (@jonnyrotton1989) reported from City of London, England@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting.
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Tom Quinn® (@TomTheProducer1) reported from City of London, England@FelicityHannah @O2 network capacity will quickly become the story of WFH and could spark the revolution
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Allen (@timalongtom) reported@O2 I need a manager from your advanced team to help recover a quarantined phone number. A phone agent put an order through on a dead SIM card by mistake and it is stuck. Your DMs are currently blocked and my messages are failing to send. Please send me a private DM link.
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Caroline McDonnell (@sweetiepiecaz) reported@O2 this is why I left o2. My partner has a business and his customers are saying they can't get through to him. It has been over a week. The £10 refund is not enough. Can you just fix the mast please?
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Jon Thompson (@JohnnyFocal) reported@O2 Well, literally, I don't have any data throughput virtually nowhere around the whole of central London, around Soho, Covent Garden, Bloomsbury, King's Cross. And it's not my iPhone and it's not the settings, because I have three iPhones, all with different services from Vodafone, EE, 3, and yourself. Oh, and also Giffgaff, which is on the same network as yours, but Giffgaff always seems to work. Weird that. So either you've completely throttled my data to zero, which is odd considering I'm on the ultimate package, or the service just doesn't work in central London. See if you can fix it.
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Sade 💜💋 (@sadesekonix) reported@O2 your network connection is abysmal and your priority app is crap. FIX UP.
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Warrior (@W4rrior316) reported@O2 Hi, I am having a lot of trouble accessing the app to see my bills. Keeps asking to verify my email which I do but the app keeps asking to do everytime I try to log in! I am in a never ending loop! Spoke to someone who couldn't solve it! Help would be appreciated
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Mitul Chauhan (@themoogler) reported@O2 Thank you for getting back to me. After nearly a week of trying (and failing) to get anywhere she eventually managed to buy a new phone in an O2 store and have her cards unblocked. All very stressful and unnecessary so she will make an official complaint when she has time!
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Steve Clarke Abolitionist (@roseouttheashes) reported@O2 Your customer service is atrocious. My phone is broken and i have said so several times and yet I still keep getting pointed to the mobile app. I just need to change my address so I can get my new phone sent to the right address
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Aarti (@aartik13) reported@O2 appreciate your help. Not able to get through anyone on the chat. I've already paid my bill and got a notification to pay again. This needs to be resolved and corrected in your system that is sending me reminders.
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MFA (@MFA_AFC) reported@LBCNews Time to investigate the disgraceful network that is 02 asap @O2
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Owen (@owencb) reported@O2 @creudegurb @o2es Why is your network coverage ****? Genuine question