O2

O2 Outage Report in City of London, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in City of London come from postal codes EC4R.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in City of London, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in City of London, Greater London, England 02/22/2026 14:10

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near City of London, Greater London, England

The most recent O2 outage reports came from the following cities: Abbey Wood, London, Harringay, Hackney, Dartford, City of London, Ealing, Newham, Tower Hamlets, Chigwell, City of Westminster, Waltham Forest, Thornton Heath, Esher and Kensington.

Loading map, please wait...
City Problem Type Report Time
United KingdomAbbey Wood Total Blackout
United KingdomLondon Total Blackout
United KingdomHarringay Phone
United KingdomLondon Internet
United KingdomHackney Phone
United KingdomDartford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • DavidZachary_ David Zachary (@DavidZachary_) reported from Stratford, England

    Absolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude

  • stourdave Dave (@stourdave) reported from Tottenham, England

    @O2 Yes #stop please **** off with this shit. I only accidentally liked your ad while I was scrolling and you've bombarded me ever since. Your signal is shit anyway.

  • WittrupMatilde Matilde Wittrup 👩🏼‍💻🏳️‍🌈😀 (@WittrupMatilde) reported from Lambeth, England

    @O2 uses voice recognition on customer service to figure out what you need help with. Apparently it thinks “increase spend cap” means “fraud” 😂😂😂😂

  • Astr0Isha Astro Gyal 💦 (@Astr0Isha) reported from Brentford, England

    @O2 is down again ugh tell me something I don’t know

  • DenisField Denis Field (@DenisField) reported from Richmond, England

    As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.

  • endaguinan Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • AshleyLlewellyn Ashley (@AshleyLlewellyn) reported from Barnet, England

    I have before, but I keep getting told there is no issue with the mast. Or use WiFi, or get a new sim. I just want to be able to use my phone, thinking about ditching you guys and going to @O2 might get a signal and a betting offer on s phone.

  • sophie_9_ Sophie (@sophie_9_) reported from Crayford, England

    @Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell

  • tiggsie Sarah Ward (@tiggsie) reported from Richmond, England

    @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

  • amnajanine 𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊 (@amnajanine) reported from Poplar, England

    Keep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠

  • pitcombe Andrew (@pitcombe) reported from Camberwell, England

    @O2 Thanks it’s Peckham generally - and has been like it for ages. I wasn’t trying to call but trying to do anything is an issue. Post code I was at was se15 4rx. But that’s just one of many

  • ninac_x N I N A (@ninac_x) reported from Crayford, England

    @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

  • StephenKingsley Stephen Kingsley (@StephenKingsley) reported from Islington, England

    @O2 No response on Saturday and don’t understand a three letter message today - a long time for an automated service not to be working correctly.

  • Gray1410 Sarz (@Gray1410) reported from Swanley, England

    @O2 service has been pants today since 3:30pm no 4G at all.

  • LyndallAnn Lyndall (@LyndallAnn) reported from Hounslow, England

    @O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.

  • MabdiNur1 Mohamed Abdinur (@MabdiNur1) reported from Hammersmith, England

    @O2 I’m considering to leave after many years with you due to poor connection both voice and data. Shame once u was my no 1 choice of network.

  • claireelizabxth Claire (@claireelizabxth) reported from Poplar, England

    @O2 have been a customer for over 20 years.

  • alechendry Alec (@alechendry) reported from Camden Town, England

    @fortheride @O2 Also, try taking your network selection off automatic, and switching to AT&T, I generally find them better - but results may vary depending on pairing agreements.

  • thespacedmonkey Jonny Harris 🇬🇧 (@thespacedmonkey) reported from Ealing, England

    Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

  • gigsmad David Donnelly (@gigsmad) reported from Camden Town, England

    @O2 Went to shop to collect my phone, they were great at helping to flog cases, when I asked for help to set up, their WIFi is rubbish. I just spent a lot off money FFS!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • daniellechaters Danielle Chaters (@daniellechaters) reported

    @O2 every few days for months I get a call from ‘o2’ from a mobile no and every time I ask to be removed from their list as I’m not a customer. The man today said ‘don’t worry I’ll call you back and from a different number’ Is this o2 as I will formally complain? It’s harrassment

  • EleventhHourPh1 Eleventh Hour (@EleventhHourPh1) reported

    @theuncle73 @EE Im on @O2 and thought it was just my network down in central today. No idea what's going on.

  • deborahcarr1984 debs.walker26 (@deborahcarr1984) reported

    @O2 I need to speak to someone asap. My children were on virgin media and since the weekend I am no longer able to log in access my account. I am unable contact using 202 number. You have locked me out of everything ! Please help

  • Brian36989521 Brian (@Brian36989521) reported

    @O2 robbed me of £164 in the space of 5 days Cancelled contract now and good riddance to thieves masquerading as service providers Clue being customer or lack of one now

  • BlooSince72 Chris (@BlooSince72) reported

    @StoniePDmcfc @O2 Yep, I want the ******* money on princaple, not arsed about it, but they ain't keeping it the wankers, quick to take it off me and make it hard as **** to get it back!

  • Antonio94024912 AF (@Antonio94024912) reported

    @BigJamzLdn @O2 was. Until you have a problem with them, then the custom service team are the worst in the world.

  • Teeq8 Teeq 🇵🇸 (@Teeq8) reported

    @O2 You can literally see that I have emailed you. Why not DM me ask me for my account number or mobile number and email address, contact either one of those teams to respond and fix my issue. Literal common sense. This is how terrible you are.

  • sianemilyyyx Sian (@sianemilyyyx) reported

    Wtf is going on with 5G @O2 it’s been awful for the past month? Tempted to move away

  • agw1437 A.G.W. 🇬🇧 (@agw1437) reported

    @uncreativetom @O2 🤔🤔🤔🤔🤔🎅🏻🎅🏻🎅🏻🎅🏻🎅🏻… daddy issues ?!

  • yrubswed asum izak (@yrubswed) reported

    @cherryhugs95 O2 scam calls are common, impersonating to trick you into giving info often with fake deals or urgent threats; never share codes/PINs, hang up and call @O2 directly (202 from O2, 0344 809 0202 from others), report texts to 7726, and report fraud to Action Fraud or #O2