O2 Outage Report in City of London, Greater London, England
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The latest reports from users having issues in City of London come from postal codes EC4R .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in City of London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (42%)
- Internet (31%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near City of London, England
The most recent O2 outage reports came from the following cities: Hammersmith, Wandsworth, Greenford, London, Paddington, Wealdstone, City of London, Croydon, Hackney, Barnet, Bromley, Enfield Town, Kensington, Poplar, and Muswell Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 2 days ago |
|
Wandsworth
|
Internet | 3 days ago |
|
Greenford
|
Phone | 4 days ago |
|
London
|
Total Blackout | 4 days ago |
|
Paddington
|
Phone | 4 days ago |
|
City of London
|
Phone | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Owura kwame (@Y_Dollars) reported from East Ham, EnglandI can't make or receive calls for the past one hour @O2 try and fix this asap!!!
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🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England@O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down
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marc foley ⚒ (@marcwhufc) reported from Barnet, England@o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄
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James Miller (@jameskibwe) reported from Stratford, England@O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.
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Tommy Pickles (@DJTommyPickles) reported from Camberwell, England@O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!
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mark cording (@sparkloaf26) reported from Barnet, England@O2 when are u gonna fix the blooming mast in edgware it's been days without signal
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Daphne & Jake (@madamdaphne) reported from Camberwell, EnglandHello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network
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Jody Randall Esq. (@jodyrandall) reported from Walthamstow, England@O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.
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Dré (@daktadre) reported from Merton, England@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
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sam fowler (@samfowler) reported from Camden Town, England@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
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MSYENHA (@MSYENHA) reported from Wandsworth, England@O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!
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marc foley ⚒ (@marcwhufc) reported from Barnet, England@sally290718 @O2 @02 I’m phoning them back tomorrow and doing that shit service though xx
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Jessica ♡ (@jessicao96xx) reported from Bexleyheath, England@O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!
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Carol mcCallum (@Downtonres) reported from Lambeth, England@BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff
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logan (@loganwicke) reported from Lambeth, England@O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..
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Lyndall (@LyndallAnn) reported from Ealing, EnglandOne thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.
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Colin Shaw (@ColinShaw_CX) reported from London, EnglandUnbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
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Jonathon (@coffeemadman) reported from City of London, England@O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.
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steve the taxi (@stephenhdg) reported from Ilford, England@lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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k (@Kaiii_xo) reported@O2 hello trying to get my movie Monday code and it’s not working! Please help!
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bigjimmyshef (@jamesma1985) reported@virginmedia @O2 Is this why broadband in Sheffield is so terrible lately??? If not what’s going on? Awful service currently
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Sarah Dickson (@SarahDi82698246) reported@ZarinsAndrew @virginmedia @O2 Thank you for the updates! The chap I spoke to yesterday promised to phone back with a resolution but I've heard nothing since, will chase up tomorrow.
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Tony Coleman (@ahc72) reported@AXS_UK @axs @O2 Can i have my tickets sent as e tickets please as clearly there has been some issues your end
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Franca Gaiteri (@franca_gaiteri) reported@O2 Help please, trying to book midweek tickets for Ice skating but the Priority discount code isn’t working.
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Stacey Lane (@mixey2) reported@O2 hi I have sent a DM regarding my contract if someone could help me out please
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UK-MAGMA 🇬🇧 (@uk_magma) reportedToday, I ended my relationship with @oneplus phones. #Oneplus @OnePlus_UK . I have literally gone from being fanboy to hater. Thread: Awful UK availability of flagship models. What about on @O2 ? Non existent after 6T. Oppo merge OS disaster. Budget flagship killer > flagship££
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Tony Coleman (@ahc72) reported@AXS_UK @axs @O2 Could some one please confirm the position as no responses to the messages yesterday. This is an issue when you wont take calls
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Richard Hofman (@RichardHofman33) reported@O2 Please, why do you lock phones just to your O2 network without the consent of the customer? I had asked for unlocking my phone but it's about 1 week already and there is nothing done and no message from your company when that unlocking will be done.The chat room doesn't work
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Lou (@Louperb) reportedHi @O2 how can i contact you about my phone contract? Been all through the app but can’t find the help I’m looking for.