O2 outages and service status in City of London, England
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- O2 generated 1 outage signal in the last 24 hours around City of London, including 1 direct report.
- The most common problems reported in this area mention Phone, Total Blackout, and Internet.
- The most recent signal from this area was received Sep 9, 11:27 AM GMT+1.
- Phone (42%)
- Total Blackout (32%)
- Internet (26%)
O2 is the commercial brand of Telefรณnica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in City of London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near City of London, England
The most recent O2 outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 13 hours ago |
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Total Blackout | 1 day ago |
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Total Blackout | 1 day ago |
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Phone | 2 days ago |
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Total Blackout | 2 days ago |
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Phone | 5 days ago |
Nearby cities with recent reports
7 recent signals
Community Discussion
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O2 Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Ana Maria ๐จ๐ด (@callmechinkyy__) reported from Islington, EnglandThe worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2
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Thomas-Lee (@TRFC_Tom) reported from London, England@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Jonathon (@coffeemadman) reported from City of London, England@O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when Iโve never owned that phone at all.
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Kieran Brown #FRSA ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ช๐บ๐ณ๏ธโ๐ (@Kierbro) reported from London, England@O2 I will! If you could sort out anything at all, that would be amazing...! Iโve been a loyal customer for more than 20 years so it would be much appreciated..!
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Ali Malik (@Ali_Malik) reported from London, EnglandAnd the harrowing experience continues with @o2! Porting out within 14 day cooling off period of โnewโ contract seems to be a tough ask for #O2. Unacceptable, impolite behaviour of customer services while the farce from technical side continues. #O2fail! CC: @MarkEvansO2 @Ofcom
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Kieran Brown #FRSA ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ช๐บ๐ณ๏ธโ๐ (@Kierbro) reported from London, England@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Tom Davies (@TomDavies_89) reported from City of London, EnglandIโm leaving @O2, service is again absolutely atrocious and I live in central London. #o2
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Stephen Kingsley (@StephenKingsley) reported from Islington, England@O2 No response on Saturday and donโt understand a three letter message today - a long time for an automated service not to be working correctly.
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Annette ๐๐ณ๏ธโ๐ (@nettiewettie) reported from City of London, England@BecksBDaniels Oh crap! Iโm a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.
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Shaney (@ShaneyFirkins96) reported from London, EnglandGot to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Sophie Donnelly (@sophiegdonnelly) reported from City of London, England@O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - donโt make me listen to her ranting anymore pls ๐ข๐ข๐ข๐ข๐ข
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Roslyn (@RoslynBriggs89) reported from London, England@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Sheldon Tarpey (@SheldonLT) reported from City of London, England@UKGeocacher @ThreeUK @O2 Having the exact same issue when Iโm around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.
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julie atkin (@atkin_julie) reported from Islington, EnglandO2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2
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NAIJA BOI (@MANLIKENAIJA) reported from Islington, England@O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU ๐๐๐
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Christian Radnedge (@ChristianRad) reported from London, EnglandSomething especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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๐ต๐๐๐ (@till_the_wheels) reported from London, England@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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John Till (@JohnTillUK) reported from City of London, England@yamesh Alas as Iโve never left them - after 23 years so far - I donโt think it includes me. Still waiting for @o2 to recognise my loyalty though
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Colin Thomas (@colinthomas1961) reported from Islington, England@o2 your signal on match days around Highbury is non existent. All other carriers are fine. You say youโre the best, do something about this because itโs unacceptable.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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courtney 6 (@notearsalright) reported@sunsetsari @O2 @TheO2 omg freya isn't he an icon ive never met a venue worker so lovely
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Steeley (@djsteeley) reportedEmail from @O2 did I need satellite coverage, great if bagging munros in Scotland, or alternatively trying to get a phone signal in Kirkintilloch, Chryston, @glasgowfort or @hyatt hotel in Stratford. ๐ฑ
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neniโก ๐ท (@agb_ayline) reportedHow I wish what happened yesterday had never happened. My arm hurts so much, even though Iโm so happy to see Ariana; my back hurts, my feet hurt, my whole body hurts because of the sick people who did this to me. My wrist hurts a lot. ๐ Just thinking about it makes me cry @O2 I hope you can read my email.
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TheLifeOfJapi (@TheLifeOfJapi) reportedNo internet coming upto 30days from your service, three attempts for a technician to call us for no call to ever be made, and now just been hung up on by your call handlers. @O2 what's going on why can't we get a technician or even our internet sorted? All calls are recorded.
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GMan-London-Lad (@GMan_London_Lad) reportedPublished Phone number for O2 Woolwich does not work. It connects, goes silent & disconnects the call after around 5 seconds. When I phone 02 customer services they cannot help me @O2
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David Harbison (@Davidharbison18) reported@shade1964 @O2 I'm having the same problem it switches between 4g and 5g and 4g again why is this is there a outage I'm from belfast.
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jmcconville710 (@jmcconville710) reported@O2 thank you to Murren for sorting out the SIM card issue , ๐๐๐๐๐ service .
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Julie Dickerson (@JulieTessa46) reported@mattstingray @O2 Iโm finding exactly the same and their response was use WiFi calling! A great help when you donโt have access and need to make a call.
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Wing Tsang (@wtsang_) reported@willyepp @O2 Iโm having the same issue and o2 asked where the app and my phone was โup to dateโ ๐ข
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Lauren (@Halbutt) reported@O2 Also trying to change my surname and your website won't let me upload my marriage certificate, even though it's in jpg. My local store in Romford wouldn't help at all.