O2 Outage Report in City of London, Greater London, England
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The latest reports from users having issues in City of London come from postal codes EC4R.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near City of London, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hounslow, Hackney, City of London, Abbey Wood, Harringay, Dartford, Ealing, Newham, Tower Hamlets, Chigwell, City of Westminster, Waltham Forest, Thornton Heath and Esher.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Hounslow |
Phone | |
| Hackney |
Internet | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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RN009
(@rachelnewman009) reported
from
Romford, England
@O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.
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Jackie Frost 🤍
(@Jackie_flash) reported
from
Lambeth, England
Hi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular
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Jack Appleton
(@appletonjack) reported
from
Camden Town, England
@Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...
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Liz Rose 💙
(@esrose2003) reported
from
Richmond, England
@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬
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Richard Morris
(@richardmorrisuk) reported
from
Richmond, England
Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
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Gill Barr💙
(@Gill_Barr) reported
from
Islington, England
@O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks
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Ashley Leggett
(@ashley_leggett) reported
from
Hounslow, England
@O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.
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Lifestyleyourhealth
(@Lifestyleyourh1) reported
from
Ilford, England
@matthewbri1 @O2 I’m having the same problem so there must be an issue
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🥷🏾✨
(@EightyThor) reported
from
Stratford, England
When is the @O2 website not down?
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William Hann
(@williamhann86) reported
from
Hackney, England
@JohnnyBooshay @O2 Sucks man!
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Raf🇵🇱🇪🇺🇬🇧🏳️🌈
(@Mr_Rafal) reported
from
Hackney, England
@O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
Struggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!
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Olly Groome
(@ollygroome) reported
from
Bromley, England
@sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄
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JPaulG 🐼 😷🧋
(@JPaulG) reported
from
Lambeth, England
@O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?
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Raf🇵🇱🇪🇺🇬🇧🏳️🌈
(@Mr_Rafal) reported
from
Hackney, England
I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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scared of the mark
(@QueenMarkgaret) reported
from
Ilford, England
Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca
(@Becs1D) reported
@O2 hi, I’m wondering if you could help me with a question I have about my phone bill. I can send more info in DMs.
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Michelle Clarke
(@ChelleBoo) reported
@O2 Yeah checker says its working fine but it's clearly not. Neither have signal at work in Walsall, always drops out in little Aston, and Sutton coldfield, thankfully have WiFi at home there but yeah all the time it drops out. And now it's worse
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Michelle Clarke
(@ChelleBoo) reported
@O2 any reason for signal especially data being really bad,like worst than the bad it normally is for last few weeks. Its usually bad in places but worse now & in more places! Work at Walsall and lucky if I get any signal,Little aston, parts of Sutton coldfield, other places too?
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TimoFK
(@timoFK) reported
@O2 continue to debit £30 every month for airtime agreement yet provide no service or signal whatsoever. No signal, no service yet #o2 keep charging and hold to airtime agreement period. #poorcustomerservice #o2
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Paul
(@paulfh90) reported
@O2 I'm having a lot of problems recently with a bad internet connection. I am on 4g but often nothing will load for like 10 minutes and it happens many times a day, the signal checker says I should have good reception
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Joshua. James
(@itsjoshyouare) reported
@O2 might just have the worst customer service I've ever experienced. And I'm not even a customer lol
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Ari Gork
(@arigork) reported
@O2 Morning team. The area surrounding my kids Nursery has no 4G and I’m lucky if I get a decent 3G signal. How can I report this? Your map shows it’s a known bad signal area so guessing a tower is needed. The other networks have 4G in the same area.
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Irish Man ⭕🇺🇦🇵🇸
(@IrishMa88348067) reported
@MickKennedy76 @O2 aren't much better. I took out a new phone in Oct 21 and about 6 weeks ago it started playing up. I contacted O2, sent the phone to them only for them to confirm the fault wasn't covered by warranty. 20+ years a customer with them but it will be my last contract with them
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Adventurous Dee
(@Adventurous_Dee) reported
@O2 network for 24 hours leaving at higher risk because if anything happened within that time frame she wouldn’t have been able to contact anyone 6 hours away from family and her support system I have watched call to several different customer service agents just to be messed
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Jenniveve 🌹
(@jenniveveg) reported
@O2 had no signal or data anywhere all day today!! Is this a network issue!!