O2 outages and service status in City of London, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around City of London, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Apr 7, 1:10 PM GMT+1.
- Phone (50%)
- Internet (33%)
- Total Blackout (17%)
The latest reports from users having issues in City of London come from postal codes EC4R .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in City of London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near City of London, England
The most recent O2 outage reports came from the following cities: City of London, Kingston upon Thames, London, Hammersmith, Enfield Town, Newham, Wembley, Lewisham, Wandsworth, Greenford, Paddington, Wealdstone, Croydon, Hackney, and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Phone | 2 days ago |
|
Kingston upon Thames
|
Wi-fi | 4 days ago |
|
City of London
|
Internet | 4 days ago |
|
London
|
Wi-fi | 5 days ago |
|
London
|
Phone | 5 days ago |
|
Hammersmith
|
Internet | 6 days ago |
Community Discussion
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O2 Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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Tom Mytton (@TMytton90) reported from Wandsworth, England@O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before
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hedara (@hedaramusic) reported from Hammersmith, England@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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daisy (@daishughes) reported from Kingston upon Thames, England@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Jord (@jordanharris86) reported from Poplar, England@O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks
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Ari Gork (@arigork) reported from Barnet, England@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?
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Aled Smith (@AledSmith) reported from Camden Town, England@O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.
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des (@des700) reported from Camberwell, England@O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help
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des (@des700) reported from Camberwell, EnglandHey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.
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Paul (@PaulGrayburn) reported from Romford, England@mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.
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María (@Maria__RG) reported from East Ham, England@chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!
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John (@saps_JP) reported from Stratford, EnglandSeriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.
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Yasir kiani (@yasirkiani22) reported from East Ham, England@O2 it’s been three weeks now and very poor customer service no response???
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Steve Depeare (@depeare) reported from Ealing, England@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
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Ari Gork (@arigork) reported from Barnet, England@O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈 (@Kierbro) reported from Camberwell, England@O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.
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David (@daveya90) reported from Wandsworth, England@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈 (@Kierbro) reported from London, England@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Tottenham, England@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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GiinaGii 🐱🎃 (@giinagii) reported@O2 Having an issue with my Disney+ extra, can't contact you as it just says 'all agents are busy not even a queue system. Can someone help with this please, we're still being charged and we're supposed to get 6 months free. Thanks.
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🏴 matt penny 🏴 (@matt_penny78) reported@O2 two times I have dealt with #O2recycle and both times terrible service. They Receive immaculate phone, as confirmed by O2 shop staff, both times email sent saying phone damaged and dropping quote by over £100 pounds. Sounds like a scam.
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Bryan hulme (@bryan_hulme) reported@O2 sick of having no signal! My phones saying ive got 4g but nothing loads 🙄🙄
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francesca (@francescaa_97) reported@O2 day two of waiting for one of your managers to contact me…no response on live chat or via DMs and a 48 hour wait for a phone call…why is it so hard to speak to someone regarding a complaint
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Robin Wilson (@robinwilson16) reported@O2 My Samsung Galaxy Fold was sent for warranty repair on Sat 6th August and over 2 months later, 6 hours on the phone to O2 and 2.5 hours in the O2 shop I do not have the refund I was promised or a replacement device. Is anyone able to help please?
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Richard Roper (@richardlroper) reported@O2 I am roaming in the USA, but can’t connect to any mobile network. Roaming is switched on, and my contract has a travel bolt on. Please respond to my DM with advice
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Lyanne Valentine (@lyannie25) reported@O2 I’m a virgin media broadband customer and have access to O2 priority moments yet when I try to claim one it takes me to O2 log in and can’t Get past that I’m logged in/have access due to the virgin media connection.
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Hilary (@hilary1951) reported@O2 Is there problems with 02
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blake (@Blake505_AM) reportedAnother day on the phone with no help from @O2
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natalie carter (@natcarter25) reported@O2 really? do you not think I have already tried this as well as speaking to customer service on weekly basis. no amount of steps is going to rectify it if you don't fix the issue.