O2

O2 Outage Report in City of London, Greater London, England

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The latest reports from users having issues in City of London come from postal codes EC4R.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in City of London, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in City of London, Greater London, England 03/08/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near City of London, Greater London, England

The most recent O2 outage reports came from the following cities: London, Muswell Hill, Hackney, Bushey, Hammersmith, Chingford, Southwark, Ilford, Paddington, Thornton Heath, Barnet, Hounslow, City of London, Abbey Wood and Harringay.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomMuswell Hill Phone
United KingdomHackney Total Blackout
United KingdomBushey Phone
United KingdomHackney Phone
United KingdomHackney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • ColinShaw_CX Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • daktadre Dré (@daktadre) reported from Merton, England

    @O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive

  • Ashishpatel1972 🧑🏿‍🦼Ash Patel🧑🏿‍🦼 (@Ashishpatel1972) reported from Croydon, England

    @O2 please help me

  • JadeWheatley_ Jade Wheatley (@JadeWheatley_) reported from Paddington, England

    Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬

  • TweetMRS MRS (@TweetMRS) reported from Camberwell, England

    “The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive

  • LyndallAnn Lyndall (@LyndallAnn) reported from Ealing, England

    One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

  • raru1980 Raru (@raru1980) reported from Poplar, England

    Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.

  • PaulMacca1976 Paul McCaffrey (@PaulMacca1976) reported from Islington, England

    People be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    @O2 when are u gonna fix the blooming mast in edgware it's been days without signal

  • Ne0nnet 🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England

    @O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down

  • TomTheProducer1 Tom Quinn® (@TomTheProducer1) reported from City of London, England

    @FelicityHannah @O2 network capacity will quickly become the story of WFH and could spark the revolution

  • madamdaphne Daphne & Jake (@madamdaphne) reported from Camberwell, England

    Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network

  • jameskibwe James Miller (@jameskibwe) reported from Stratford, England

    @O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.

  • Y_Dollars Owura kwame (@Y_Dollars) reported from East Ham, England

    I can't make or receive calls for the past one hour @O2 try and fix this asap!!!

  • phillipsc Fr Chris Phillips (@phillipsc) reported from Camden Town, England

    @O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.

  • jessicao96xx Jessica ♡ (@jessicao96xx) reported from Bexleyheath, England

    @O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!

  • jodyrandall Jody Randall Esq. (@jodyrandall) reported from Walthamstow, England

    @O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.

  • stephenhdg steve the taxi (@stephenhdg) reported from Ilford, England

    @lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out

  • loganwicke logan (@loganwicke) reported from Lambeth, England

    @O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • weyland76 Matt 🏳️‍🌈 (@weyland76) reported

    @o2 your signal is appalling. I cannot wait for my contract to be up so I can leave you for good!! 😡😡

  • Karin2512 Karin Brown (@Karin2512) reported

    @O2 Still dreadful service when calling 202. Calling from TWO mobiles. Dread calling for assistance. Please ANSWER

  • markhowarth86 Mark Howarth (@markhowarth86) reported

    @O2 your service is so bad attempted an upgrade online you failed to send me the agreements to sign you have taken £199 from me and I have been told by your staff I need to just wait until tomorrow tried to escalate and was refused

  • sylla_mel Awa Sylla-mel (@sylla_mel) reported

    @O2 I'm waiting for a refund for more than 3 weeks I been up and down a no one can help A click and collect order that completely failed from start to finish Oxford Street 02 store should be closed

  • nd0714 Norma Davy (@nd0714) reported

    @O2 I've been waiting 2 weeks for a response to a formal complaint and still heard nothing. It's concerning a data protection breach and I would have thought it's something you would take seriously. Is there a management team I can contact instead?

  • SophiaDin8 Sophia Din (@SophiaDin8) reported

    @laineyclements @O2 I’m having the same issue! Over 48 hours and no updates on my phone or what’s going on despite it saying next day delivery and being in stock when I ordered

  • Riri1520 Riri15 (@Riri1520) reported

    @O2 hi, I just purchased a new phone and contract with AO Mobil phones direct, but it’s coming up saying ‘network declined’ and telling me to contact yourselves. I’m changing over from three as I currently get no signal, but now I’m really confused :( please can I speak to you?

  • gemmapollock_ Gemma ******* (@gemmapollock_) reported

    @HMRCcustomers @O2 please help I’ve just received a bill for £222 from O2 after calling HMRC as they had incorrectly changed my tax code, why have I been charged for being kept on hold for this long?!

  • georgiebabe01 Georgina Battson (@georgiebabe01) reported

    @rockNrowell @O2 I've got 4 contracts so going to be a hefty increase. Wouldn't mind so much if I could get a signal half the time when I'm out I can't get on anything makes me wonder what I'm paying for

  • A_Black_Samurai Th33qualiz3r 🇪🇺🇺🇦🏳️‍🌈✊🏾 (@A_Black_Samurai) reported

    @loonytoon01 @O2 They're the absolute worst I'm afraid to say. I suspect this current fraud/scam wave, is a lot more widespread than they want the public to know... 🤔