O2 Outage Report in City of London, Greater London, England
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The latest reports from users having issues in City of London come from postal codes EC4R.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near City of London, Greater London, England
The most recent O2 outage reports came from the following cities: City of London, Wandsworth, London, Barnet, Southwark, Harringay, Hammersmith, Croydon, Ealing, City of Westminster, Bromley, Hackney, Paddington, Enfield Town and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Phone | |
| Wandsworth |
||
| London |
Total Blackout | |
| Barnet |
Phone | |
| London |
Internet | |
| Southwark |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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👊🏿 Tinashe 👊🏿
(@MetallicWood) reported
from
Bromley, England
@o2 your data coverage is atrocious, one would think you are still stuck in 2006 🙄 #data #o2 #coverage #shit #4gCrap
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Sophie Donnelly
(@sophiegdonnelly) reported
from
City of London, England
@O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢
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2 for flinching
(@2_4_Flinching) reported
from
Camden Town, England
@O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!
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Sharon Mitchell
(@purpleandpunk) reported
from
Hextable, England
Hey @O2 No service here but your status checker says there is no problem. I beg to differ!
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Natalie Woods
(@Nats2801) reported
from
Swanley, England
What’s happening on o2 had no signal for approx 3 hours now. @O2
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Toby Adams
(@tobyadams) reported
from
Dartford, England
@O2 was supposed to receive payment from your recycle scheme by 5pm today, but have not. Can’t get through to customer helpline either 😡
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Tessa Dowling
(@SimplytheTess) reported
from
Croydon, England
@O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 my phone doesn’t connect to the internet via 4G can you help me
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Rebecca Pickering
(@Cronxgrl) reported
from
Camberwell, England
@O2 No if I type in WC1 it says there's a mast down
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Wandsworth, England
@SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei
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Mat Skipper-Banks
(@DaFluffMeister) reported
from
Bexleyheath, England
@O2 Tbh it’s not just the calling, the main issue is the lack of 4g and it’s awful speed, 3G, when it kicks in, is ok but in this day and age not getting 4g is a problem ;(
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
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Mat Skipper-Banks
(@DaFluffMeister) reported
from
Bexleyheath, England
@O2 hello you lovely people, so my phone is paid for so I’m now out of contract, been with you since day 1 but signal in DA15 7LE is shocking! A friend lives in DA15 8DQ and he said a mast has been worked on and his reception and 4G is now amazing, it’s about 1 mile away from me
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Λυδια-Έλενα
(@LydiaElenaxo) reported
from
Tottenham, England
After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today
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davidweir
(@davidweir1973) reported
from
Ilford, England
DO NOT USE @O2 **** SERVICE!!!!!
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Chloe Finlayson
(@chloefinlayson) reported
from
City of London, England
@naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though
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Jane Slade
(@Retiremove) reported
from
Wandsworth, England
@O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi
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Thinkbig26
(@Thinkbig261) reported
from
Stratford, England
@O2 I just want to let you know that im going to EE. Its not me its you, your just not what i want no more you don't offer me anything good for being loyal EE is just better. 💔 sorry not sorry p.s its a polite **** you if that wasn't clear but just in case **** YOU!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ha
(@Ha97157054) reported
@O2 hi why is my odeon voucher not working ???
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Ellie Sharpe
(@Eleanor1510) reported
Trying to do my assignment at home with intermittent @virginmedia WiFi and no or little service till potentially 16/03 on @O2. Can’t wait for the responses. *turn router off then back on again*. Haven’t got hours upon hours to be stressing about this 😞
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𝗣𝗮𝘂𝗹 (Sign name: Puppet) 🇺🇦💙💛
(@CodeAmidCoffee) reported
@Ginger_Tucci @O2 @ee want 14.4%. Robbing bastards!! The staff won't get that it pay rises. Apparently I'm essentially paying for infrastructure as more people join the network. Not at those prices!! I'll be going SIM only when I'm out of contract to save some money!
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Chris J
(@CJ012126) reported
@O2 What a joke , no internet for four weeks apparently the issue is resolved. It’s not !!! And then they put prices up massively . Why am I paying when I don’t receive what I am paying for , 12 months and counting until I can leave your company and never come back! Joke
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NatalieAnnBrookman
(@ann_brookman) reported
@O2 Really disappointed with customer services yesterday.After dealing with many scam calls from ‘02’ it’s really clear there’s been a data leak at O2 as scammers know everything about my o2 account! All I got told is it’s being investigated - we should’ve been informed already!
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Fellena
(@Fellena5) reported
@ft710pete @O2 Send a message to @coder_reactivation on telegram for help, he helped me recover my account. if you really need help getting back your account then contact him too okay and have a nice day
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Christopher Norman
(@ALegend19) reported
@Ginger_Tucci @O2 making calls locally in Swansea is terrible. can hardly hear each other
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Bethan Guy
(@bethanlguy) reported
@O2 hi. Can someone help me with my account pls. Recent email re. Price changes says my current price should be £12 yet you’re taking £16.75 each month. It states new price will £14.07. Something is not right somewhere
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Chris Webb💙
(@Chris22Webb) reported
@O2 customer service THE worst. I’ve been in a queue for 1 hour and 30 minutes.
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Mr B
(@MrB902010) reported
@o2 it has been 3 weeks without being able to make calls, send texts and use data, I’ve now paid a months bill in advance. Every phone number I call for some kind of customer service, always ends up to be some automated recording. You are a shambles