O2 outages and service status in City of London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around City of London, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Apr 7, 1:10 PM GMT+1.
- Phone (50%)
- Internet (33%)
- Total Blackout (17%)
The latest reports from users having issues in City of London come from postal codes EC4R .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in City of London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at O2
O2 is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near City of London, England
The most recent O2 outage reports came from the following cities: City of London, Kingston upon Thames, London, Hammersmith, Enfield Town, Newham, Wembley, Lewisham, Wandsworth, Greenford, Paddington, Wealdstone, Croydon, Hackney, and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Phone | 1 day ago |
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Kingston upon Thames
|
Wi-fi | 3 days ago |
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City of London
|
Internet | 4 days ago |
|
London
|
Wi-fi | 5 days ago |
|
London
|
Phone | 5 days ago |
|
Hammersmith
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Jon. 🇬🇧🏴🇮🇱🕎✡️ (@jonnyrotton1989) reported from City of London, England@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting.
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Andrew (@pitcombe) reported from Camberwell, EnglandThe continuing saga of poor network in SE15. I don’t know how long this hasn’t been working @O2 last update was to fix by 4/10 Sorry a phone mast close to you isn't working This means you might experience problems making calls, using the internet, or sending/receiving emails.
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Jade Sharp (@jadesharp1992) reported from Richmond, England@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Joseph Morrison (@JosephMorrison0) reported from Kensington, EnglandNo company has ever treated their clients so poorly as @o2. Discgrace. The absolute worst contract ever. Never has service anywhere! Sign with someone else.
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N I C K 🇿🇼 (@Nick_G6) reported from Hounslow, EnglandDear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬
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Weather London (@WeatherLondon) reported from Bexleyheath, England@O2 complete nightmare with new order for iPad pro. No communication for 48 hours cust service no use at all
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🎃🖤TheBlackDahliaRose💀🥀🕸 (@unknown_babez) reported from Paddington, England@O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾
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Fable&King Clothing (@FableandKing) reported from Croydon, England@O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.
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sam fowler (@samfowler) reported from Camberwell, England@O2 why is signal so poor across east dulwich to Camberwell in south London. It isn’t that remote!
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Joseph Morrison (@JosephMorrison0) reported from Hammersmith, England@O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...
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Thomas-Lee (@TRFC_Tom) reported from London, EnglandHaving an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Vger Ann Goldby (@Iccle_Princess) reported from London, EnglandIts amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Kineta Kelsall (@Kineets) reported from Tottenham, England@JayTaylor_93 @O2 I literally get two bars everywhere. It’s so bad. Really disappointed
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Jon. 🇬🇧🏴🇮🇱🕎✡️ (@jonnyrotton1989) reported from City of London, England@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting. #O2 #O2NetworkProblems
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Thomas-Lee (@TRFC_Tom) reported from London, England@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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A (@AsherMay95) reported@O2 Hello, no message left and I blocked the number as I am not a customer of yours. When I googled it, there were other people saying they also weren’t a customer and it was not genuine. Thanks
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V.B. (@VB58373892) reported@virginmedia @O2 It says 1815 fix. How can you shut down internet for entire day when people work from home???
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Dad (@RampziieTweets) reported@O2 day three no signal 🙃🙃🙃🙃
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jmlovesrock (@jmlovesrock) reported@O2 how do I cancel my Disney+ that I added free for 6mths when I received an offer from you. Disney+ states I have to do this via you but I cannot see it on my account. Thanks in advance for your help.
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Ellie Peary (@elliepearyx) reportedHad no 4G with @O2 for over a month, tried to get in contact to have it fixed and been fobbed off saying it’s a handset issue… safe to say I’ll be changing provider when my contracts up next month 👋👋👋
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Scott Davidson (@HarleyRedDevil) reportedI don’t know what’s worse being stabbed in the **** or @O2 customer service! If I see “405 NOT ALOUD” or “oops something went wrong” again I’ll just smash the phone it’s easier!!!!!
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Ellie Peary (@elliepearyx) reported@francescA7Xx @O2 I’ve spoken with apple and they said that there was nothing they could do. It all turned off when 4G went down in this area. I’ll try them again tho!x
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unrelated gif (@Mortalevil) reported@O2 a direct debit has just been set up through my account and I'm unsure why. Can someone please help? Thanks.
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V.B. (@VB58373892) reported@virginmedia @O2 Now it says 12pm tomorrow for estimated fix. Is this a joke??? The service was quite poor since I signed up but shutting down the “broadband” for two days???
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craigym (@craigym) reported@O2 hi am trying to order a watch and keeps saying something went wrong we will email you your basket is there a Problem at min on site