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O2 outages and service status in City of London, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around City of London, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and E-mail.
  • The most recent signal from this area was received Jun 4, 8:14 AM GMT+1.
  • 53% Phone (53%)
  • 25% Internet (25%)
  • 6% E-mail (6%)
  • 6% Total Blackout (6%)
  • 6% Wi-fi (6%)
  • 3% TV (3%)

The latest reports from users having issues in City of London come from postal codes EC4R .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in City of London, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near City of London, England

The most recent O2 outage reports came from the following cities: London, City of Westminster, and City of London.

CityProblem TypeReport Time
London Phone 1 day ago
London Phone 2 days ago
London Wi-fi 3 days ago
London Phone 4 days ago
London Internet 5 days ago
London Phone 5 days ago

Nearby cities with recent reports

London

6 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • TeyLove_
    T é y 🌺💜 (@TeyLove_) reported from Islington, England

    @O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????

  • TomDavies_89
    Tom Davies (@TomDavies_89) reported from City of London, England

    I’m leaving @O2, service is again absolutely atrocious and I live in central London. #o2

  • Shaneyfirkins96
    Shane (@Shaneyfirkins96) reported from London, England

    Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released

  • endaguinan
    Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • whiterosetyke
    Keith - newacc. (@whiterosetyke) reported from Islington, England

    @O2 Yes but I deleted it as I said if your reply wasn't a fix (as it's all YOUR fault) I'd block you. You are lucky you aren't blocked @Ofcom

  • Ali_Malik
    Ali Malik (@Ali_Malik) reported from London, England

    The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2

  • CorinaWieland
    Corina Wieland (@CorinaWieland) reported from London, England

    @O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer

  • IanPike
    https://techhub.social/@ianpike 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IanPike) reported from London, England

    @O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.

  • till_the_wheels
    𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • PaulGrayburn
    PG (@PaulGrayburn) reported from City of London, England

    @O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.

  • RoslynBriggs89
    Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • SheldonLT
    Sheldon Tarpey (@SheldonLT) reported from City of London, England

    @UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.

  • LairdDourka
    Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • whiterosetyke
    Keith - newacc. (@whiterosetyke) reported from Islington, England

    @O2 I've no DM may I ask, what makes Twitter O2 better then two customer service phone calls and twice into the O2 shop in Camden? The 4 times and completely incapable of of fixing the issue. Just wondering what makes you different.

  • siegeism
    siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • ChristianRad
    Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • nettiewettie
    Annette 💜🏳️‍🌈 (@nettiewettie) reported from City of London, England

    @BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.

  • KevinWNewman
    Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • Gill_Barr
    Gill Barr💙 (@Gill_Barr) reported from Islington, England

    @O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks

  • UKGeocacher
    geocaching.uk (@UKGeocacher) reported from City of London, England

    Recently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Proj65
    Steve Nunn (@Proj65) reported

    @O2 @Propermister89 Hi. When I call your support number I am redirected to top up my account. There are no options to get help with activating a new SIM card. Plus the system does not recognize main debit card number, so I cannot top up the account either. The phone number 202 didn't work Help

  • debskiandmonkey
    Debbie The Viking (@debskiandmonkey) reported

    @O2 your Blue Mondays page has been showing errors for me since 6am 😕

  • walksy10
    Gavin Walker (@walksy10) reported

    @O2 @Place_of_Zen How about let the man speak to someone on the phone, shouldn't be too hard as you are a PHONE service provider

  • mrmarny
    marny (@mrmarny) reported

    @O2 Hi, I have been a customer of o2 for 23 years, I have two numbers with you, I have been trying to resolve the problem for the last 3 weeks and cannot get through the first line of customer service, it is always wait more, someone will call you, an option to escalate?

  • oneyorkshiregay
    One Yorkshire gay (@oneyorkshiregay) reported

    @joecousins89 @Dan_Roberts21 @O2 FWIW it’s not so bad in the north. I’ve had decent signal in Sheffield, Manchester and Leeds recently

  • BAU_United
    Criminal Minds Fans (@BAU_United) reported

    @O2 Hi, you're probably aware there is an issue with Blue Monday, will it be fixed today?

  • Isa_Yolina
    Isadora (@Isa_Yolina) reported

    @O2 It looks like Blue Mondays is broken for everyone anyway, I'll just try again later if I remember to

  • david4charnock
    David charnock (@david4charnock) reported

    @ad_moran4 @EE @O2 Yeah but o2 signal and coverage is absolutley shocking

  • CharlotteW_R
    Charlotte (@CharlotteW_R) reported

    @O2 how can I challenge that the network coverage in our area has declined considerably to the point every room in our house previously had signal & now we struggle to find any! Missing urgent calls😢 Neighbours across village saying the same thing #networkproblems #nosignal

  • ChallengeFaz
    Tom (@ChallengeFaz) reported

    So @O2 has got to be the absolute worst I’ve dealt with bar none. Seemingly no training or people skills needed to be on the other side of the 202 number…