O2 Outage Report in City of London, Greater London, England
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The latest reports from users having issues in City of London come from postal codes EC4R.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near City of London, Greater London, England
The most recent O2 outage reports came from the following cities: Southwark, London, City of London, Croydon, Ealing, City of Westminster, Hammersmith, Bromley, Wandsworth, Hackney, Paddington, Enfield Town, Fulham, Islington and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Total Blackout | |
| London |
Phone | |
| City of London |
Phone | |
| Croydon |
Total Blackout | |
| Southwark |
Phone | |
| Ealing |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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AA Ron 🖤
(@Munden87) reported
from
Addington, England
Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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Pasha
(@Mr_ISC) reported
from
Wandsworth, England
Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
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Claudia Simms Abram
(@Claudiasabram) reported
from
Islington, England
@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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Dowsey 🏆 CHAMP19NS 🏆
(@fbateallthepies) reported
from
Camberwell, England
@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.
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Mark Harris
(@markh4780) reported
from
Kensington, England
@O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
Is anybody else getting no service from o2? It’s been woeful for weeks @O2
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Roger Davies
(@rogercdavies) reported
@O2 Hey I’m travelling in Italy using my o2 phone. I get data up and down through your partner TIM and their network, but TIM won’t allow voice calls to UK. what’s going on?
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Kins
(@kinscomp) reported
Hi @O2 I’ve been charged £42.92 for 22mb of data usage in Turkey. At no point did I travel to Turkey. I’ve contacted support and have been advised it would have been accidental roaming and I should have checked before I travelled.
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Shirley-Anne McMillan
(@shirleyannemcm) reported
Just in case anyone's trying to phone me- my SIM has been inexplicably not working for a few days. Waiting for @O2 to make it work again...
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Lex
(@stavrosRN) reported
@O2 Hi, I have issues throughout the UK. Usually have a full 4G connection with a little exclamation point over my signal graphic. Absolutely zero issues outside of the UK though. As you can see from my initial tweet, I was on a mountain side with a full 4G signal with no issues.
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Hayley hughes
(@Hayley_M_jones) reported
@O2 seriously need to sort your service out. Pay a fortune and nebr works says I have 4g when I clearly don't not like I'm in the middle of nowhere been with you 20+ years 4 phones looks like I'll be looking to someone who can provide what I actually pay for no 4g never mind 5g
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Ian Brown - New Town Independent.
(@usukgoose) reported
11 days ago a technical issue affected my @o2 accounts. I've made 5 hours worth of calls. Been referred to IT 5 times. Been requesting a manager call back 5 times. And nothing ever happens. No callbacks. No IT sorting it. I use this phone to work....
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Lex
(@stavrosRN) reported
@O2 The mountain side being in North Africa. Greece, Dublin, Spain and France earlier this year, no connection issues at all. Each time I return to the UK guaranteed full 4/5G with an exclamation point
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Melissa Gillen - Wellbeing Coach
(@Mel_Gillen22) reported
from
Glasgow, Scotland
@lannygillen @O2 @O2 disgraceful customer service
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𝖊𝖛𝖎𝖊 𝖆𝖓𝖓𝖆𝖑𝖊𝖎𝖘𝖊
(@evieannaleise) reported
@O2 my dad has no data network on his phone and because myself or my dad aren’t the account holders (my mum is) no one will speak to us or help sort this out. He’s currently travelling in Germany and has no access to his phone! Spoke to Apple and it’s a network issue! Help!
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Grrooves💚
(@grrooves) reported
Cancelled contract with @O2 as service so poor. Was promised to not be charged penalty for leaving early. £56 taken from my account this morning anyway. Terrible company.