O2 Outage Report in City of London, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near City of London, Greater London, England
The most recent O2 outage reports came from the following cities: London, Bromley, City of Westminster, Fulham, Tower Hamlets, Twickenham, Southwark, Paddington, Croydon, Acton, Bermondsey, Ealing, Hounslow, East Ham and Buckhurst Hill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Total Blackout | |
| Bromley |
Internet | |
| London |
Wi-fi | |
| City of Westminster |
Internet | |
| Fulham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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princess knickers
(@princess_knicks) reported
from
Lambeth, England
@O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…
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William Hann
(@williamhann86) reported
from
Hackney, England
@JohnnyBooshay @O2 Sucks man!
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Jose Suarez
(@SuarezFusters) reported
from
Ealing, England
@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?
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Mamta Milli Bhatt
(@BhattMilli) reported
from
Poplar, England
@O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.
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Jose Suarez
(@SuarezFusters) reported
from
Ealing, England
@O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not
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Deltabug
(@deltabug) reported
from
East Ham, England
Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage
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⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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Rhonda
(@RhondyPondy) reported
from
Eltham, England
Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres
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Sarah Bennetto
(@sarahbennetto) reported
from
Hackney, England
@O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.
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RN009
(@rachelnewman009) reported
from
Romford, England
@O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kieran
(@ThePeoplesKP) reported
@O2 got notified today my number doesn't support visual voicemail and it previously did. Can you help me get this working again please.
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chris *****
(@chrishoare) reported
Hi @O2 I’ve done the suggested checks via your help line and nothing help still terrible network coverage, but I did fix the issues I brought a cheap @EE SIM card/phone and what a difference night and day better, 12minths and counting till I swap.. #o2sucks
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Alan Vaughan
(@AlanVaughan) reported
@O2 Just been in Southampton City centre for the day and had almost zero data anywhere. No response even with full 4G signal. I keep reporting it via My Network, but my phone is almost unusable. And no one can fix it. Only now got data passing the airport! It’s a CITY!
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David Prewett
(@David_prewett14) reported
@O2 is there a way you can ring o2 customer services if your service has been (mistakenly) barred? All I seem to get is a normal number but can't seem to call it as service restricted? TIA
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Rui A
(@ra2hnl) reported
@Trystanian @O2 Totally agree although they swear they don’t on the phone… several times… @O2 please see above the issue is not restricted to me apparently. Travelling again soon, hopefully you addressed this by then. I would also hazard a guess that it’s even less based on my experience.
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AMY BROWN
(@mammyames) reported
@O2 problem with making and recieving calls can't call out to report, can anyone assist?
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fattyfattyboomboom69
(@fattyfatboom69) reported
It's a day ending in y and @o2 date signal is appalling. Can't wait to go back to @ee
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Sue
(@drinks_red_wine) reported
@O2 I have asked twice now a very simple question. I was considering leaving @o2 but the fact you can't be bothered to reply AT ALL is confirming my thoughts as to which way to jump. Only been a customer since 2007 so I am obviously not valued.
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TH
(@Trystanian) reported
@sean_simo @O2 It's buried away in their terms and conditions. Sadly, the o2 staff don't seem to have a clue about their own products. Totally agree that advertising such a poor service when roaming in the USA is pretty misleading.
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Jack Morris -!-
(@nuclearmole) reported
@O2 O2, but there's signal to do anything without already being on WiFi