O2 Outage Report in City of London, Greater London, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (57%)
-
Internet (22%)
-
Total Blackout (15%)
-
Wi-fi (4%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near City of London, Greater London, England
The most recent O2 outage reports came from the following cities: Balham, London, Croydon, Dagenham, Harrow, Tottenham, Fulham, Radlett, Camden Town, Barking, Ealing, Wandsworth, Paddington, Islington and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Balham |
||
| London |
Phone | |
| London |
Phone | |
| Croydon |
TV | |
| Dagenham |
Total Blackout | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
-
Ana Maria 🇨🇴
(@callmechinkyy__) reported
from
Islington, England
The worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2
-
N I N A
(@ninac_x) reported
from
Crayford, England
@crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at
-
Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
-
Matilde Wittrup 👩🏼💻🏳️🌈😀
(@WittrupMatilde) reported
from
Lambeth, England
@O2 uses voice recognition on customer service to figure out what you need help with. Apparently it thinks “increase spend cap” means “fraud” 😂😂😂😂
-
Jon. 🇬🇧🏴🇮🇱🕎✡️
(@jonnyrotton1989) reported
from
City of London, England
@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting.
-
Dave
(@stourdave) reported
from
Tottenham, England
@O2 Yes #stop please **** off with this shit. I only accidentally liked your ad while I was scrolling and you've bombarded me ever since. Your signal is shit anyway.
-
Alec
(@alechendry) reported
from
Camden Town, England
@fortheride @O2 Also, try taking your network selection off automatic, and switching to AT&T, I generally find them better - but results may vary depending on pairing agreements.
-
Jonny Harris 🇬🇧
(@thespacedmonkey) reported
from
Ealing, England
Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.
-
Lyndall
(@LyndallAnn) reported
from
Hounslow, England
@O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.
-
Ashley
(@AshleyLlewellyn) reported
from
Barnet, England
I have before, but I keep getting told there is no issue with the mast. Or use WiFi, or get a new sim. I just want to be able to use my phone, thinking about ditching you guys and going to @O2 might get a signal and a betting offer on s phone.
-
Mohamed Abdinur
(@MabdiNur1) reported
from
Hammersmith, England
@O2 I’m considering to leave after many years with you due to poor connection both voice and data. Shame once u was my no 1 choice of network.
-
David Donnelly
(@gigsmad) reported
from
Camden Town, England
@O2 Went to shop to collect my phone, they were great at helping to flog cases, when I asked for help to set up, their WIFi is rubbish. I just spent a lot off money FFS!
-
Astro Gyal 💦
(@Astr0Isha) reported
from
Brentford, England
@O2 is down again ugh tell me something I don’t know
-
Send News!☝🏾🇧🇧 #StopTheCoup 🌹
(@smileyyearwood) reported
from
Harrow Weald, England
I've decided to hang onto my @HuaweiMobileUK P30 Pro until the next gen of 5g phones. Was going to take an @O2 deal but it only shows 4g and says you'll then need to take a new chip and contract for 5G not guaranteed you'll pay the same price. A lot of 1st adopters are screwed.
-
Weather London
(@WeatherLondon) reported
from
Bexleyheath, England
@O2 complete nightmare with new order for iPad pro. No communication for 48 hours cust service no use at all
-
Jon. 🇬🇧🏴🇮🇱🕎✡️
(@jonnyrotton1989) reported
from
City of London, England
@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting. #O2 #O2NetworkProblems
-
Joseph Morrison
(@JosephMorrison0) reported
from
Kensington, England
No company has ever treated their clients so poorly as @o2. Discgrace. The absolute worst contract ever. Never has service anywhere! Sign with someone else.
-
N I C K 🇿🇼
(@Nick_G6) reported
from
Hounslow, England
Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬
-
sam fowler
(@samfowler) reported
from
Camberwell, England
@O2 why is signal so poor across east dulwich to Camberwell in south London. It isn’t that remote!
-
Joseph Morrison
(@JosephMorrison0) reported
from
Hammersmith, England
@O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Wai
(@WaiLeeHo) reported
@66usual @O2 I have noticed that now and again my signal drops but comes back again when I am in Lichfield. Fingers crossed they sort it out!
-
candy garvey
(@garveyco) reported
@O2 how do I cancel Disney plus through the o2 app. Thanks
-
Chez
(@Chez31944239) reported
@O2 Maybe some customer service training is required for most your employees, especially the downright rude South African department I was transferred too who were downright rude and basically called me a liar before hanging up on me
-
Chez
(@Chez31944239) reported
@O2 Unfortunately it wasn't as the number is no longer held by your company even thou it was less than 12hrs before, fortunately I found 1 member of your staff that actually tried to help and didn't just hang up on me and tried his best to resolve the issue with no success
-
Alex
(@JudgeDewie) reported
@RobinTheTwit @O2 No company starts any engineering project without a predicted end date. They probably knew all along it would be 6 months so they lie and say “soon” in the hope customers don’t leave. Not suggesting the customer services people are lying. They won’t be told so they don’t know.
-
Tony Brown
(@TonyBro42935804) reported
@O2 are you having issues in the RM15 area? Had no signal for at least 30 minutes now
-
Alex
(@JudgeDewie) reported
@RobinTheTwit @O2 I reply again to say they are now breaking the law because you legally MUST tell a customer “your statutory rights are not affected” because the law overrides any contract and they still don’t get it and tell me I’m not entitled. I’ve saved the correspondence to report it.
-
Robin of sorts
(@RobinTheTwit) reported
@JudgeDewie @O2 They should be held more accountable for continuation of service. Were it a landline you’d be owed automatic compensation for each day of lack of service. As mobiles have take over from landlines at home they should be treated in the same way imo
-
christine aldcroft
(@teenaldcroft) reported
@O2 poor signal and no 4g!! Is there a problem in sw4???? Been the same for days and can’t get in contact with anyone??
-
Oli
(@Onachisale) reported
What’s going on with your network @O2 ? Right now my wifi >>> data