O2 outages and service status in City of London, England
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Full Outage Map
- O2 generated 2 outage signals in the last 24 hours around City of London, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received May 18, 12:22 PM GMT+1.
- Internet (39%)
- Phone (28%)
- Total Blackout (17%)
- E-mail (6%)
- Wi-fi (6%)
- TV (6%)
The latest reports from users having issues in City of London come from postal codes EC4R .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in City of London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near City of London, England
The most recent O2 outage reports came from the following cities: London, City of Westminster, and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Phone | 13 hours ago |
|
London
|
Internet | 14 hours ago |
|
London
|
Wi-fi | 4 days ago |
|
London
|
Phone | 4 days ago |
|
London
|
Total Blackout | 5 days ago |
|
London
|
Internet | 7 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
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O2 Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Gill Kirby (@GillKirby) reported from Islington, England@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Lebby Eyres (@LebbyE) reported from Islington, EnglandI would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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Shane (@Shaneyfirkins96) reported from London, EnglandIs anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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Lebby Eyres (@LebbyE) reported from Islington, EnglandYou can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈 (@Kierbro) reported from London, England@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Lou 🐝 Lou (@Stasisesque) reported from London, EnglandA tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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https://techhub.social/@ianpike 🏴 (@IanPike) reported from London, England@O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.
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Thomas-Lee (@TRFC_Tom) reported from London, EnglandHaving an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Colin Shaw (@ColinShaw_CX) reported from London, EnglandUnbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Roslyn (@RoslynBriggs89) reported from London, England@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Paul McCaffrey (@PaulMacca1976) reported from Islington, EnglandPeople be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service
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Patrick Keyte (@PatrickKeyte) reported from London, England@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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siege (@siegeism) reported from London, England@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Tim Morris (@T_Morris_Wealth) reported from London, England@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Tom Quinn® (@TomTheProducer1) reported from City of London, England@FelicityHannah @O2 network capacity will quickly become the story of WFH and could spark the revolution
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Corina Wieland (@CorinaWieland) reported from London, England@VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.
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Shaney (@ShaneyFirkins96) reported from London, EnglandGot to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Chloe Finlayson (@chloefinlayson) reported from City of London, England@naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though
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ᑕ L ∆ R Ξ N ᑕ Ξ (@HighEquanimity) reported from London, England@O2 I your team messaged me yesterday to collect my new #SamsungGalaxyS26Ultra. I went to the store but was told it wasn't available for collection till today. I was very disappointed, but the manager took time to come apologise to me personally. I was amazed by the service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Phil (@Lodovicho) reported@O2 Ive emailed your CEO. highly recommend i get a response from customer relations sooner rather than later.
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James Kennair (@KennairyBird) reported@0095cc @O2 Did you ever get this sorted? Having the same issue again were they just seem to raise tickets to back end teams who never call you back, the frustrating thing is this issue can be resolved by a Apple Watch eSIM profile reset, as it happened to me last year
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Alex (@wilsoa10) reportedO2 signal is awful. Charge extortionate prices and their service never works. 🤬😡 effecting personal and working life. Not good enough @O2
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rebecca ann jarvis (@rebeccaann1989) reported@O2 hi is there a reason why I keep getting asked to link a virgin media account to use my o2 account when all I want to do is use my rewards towards my data bundle next month, neither of the apps will just let me use my phone number to login and use my rewards
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Chris Capitale (@chriscapitale) reported@EE be a champ, buy @O2 and invest in their network
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Lauren 🦋 (@LaurenRose94_) reported@O2 what are the hours of your live chat support please? I need to speak to someone but I don’t have time to wait 3 hours on live chat this morning so I wanna know if I’ll have time this evening?
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John Coombs (@jc5415) reported@O2 I have transferred to o2 but my number transfer hasn't been scheduled (I entered all of the details correctly and it's on the system). It's very difficult to get help with this. Can you help?
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Ghost (@GhostzEdge) reported@ascroftpete @EnglandRugby @O2 Lawrence is ****..barbeary ain't much better
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Kernal 💼🧼 (@chefkernal) reportedhello @O2 do you accept freelance workers because the cell tower near my house is experiencing an outage and I can just do it for you if you want lmk
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Tim Fry (@lipsyfry) reported@O2 **** network do not waste your money