O2 Outage Report in Wandsworth, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wandsworth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Wandsworth, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Southall, Bromley, City of London, Wandsworth, Hackney, Paddington, City of Westminster, Fulham, Hayes, Islington, Hounslow, Surbiton and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| Hammersmith |
||
| London |
Internet | |
| Hammersmith |
Internet | |
| Southall |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Wandsworth, England
Latest outage, problems and issue reports in Wandsworth and nearby locations:
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Dowsey 🏆 CHAMP19NS 🏆
(@fbateallthepies) reported
from
Camberwell, England
@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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Claudia Simms Abram
(@Claudiasabram) reported
from
Islington, England
@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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Raf
(@Mr_Rafal) reported
from
Hackney, England
Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie
(@sophieroutledge) reported
@O2 please help I’m still waiting on a response to my DM.
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Anton G
(@Antxn_G) reported
@O2 shocking customer service and abysmal signal. Been having problems with my signal since January 2022 ever since I upgraded my phone and tariff. Been given a new sim, a new device, I’ve done everything they have asked me to do, and my signal is still so bad. So what now @O2
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Mike
(@mikelucas1) reported
@O2 Hi, no it’s not a screen protector as it was straight out of the box when purchased, i’ve tried all of the settings and nothing has fixed it. Unfortunately i did get a replacement phone at the local o2 store yesterday however i believe it has the same issue
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Stephen Grace
(@SteveG170) reported
@O2 Hi. I spoke to someone on web chat yesterday and they said port request had been rejected. They processed it again and said it would happen today, however, I’ve still had no text to confirm it. Still have service on both sims and am doubtful it will happen.
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showafaceman
(@iShowWin) reported
And just as I suspected @DPDgroup_news stole my package. Apparently it was never scanned in on their end after @o2 had sent it. And now an investigation has been launched and i have to wait another 8 days or more for the conclusion #Perfect #Smdh
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Kara Šegedin
(@KSegedin) reported
@O2 I just turned my phone on at Seoul airport and in less than 30mins on my phone I have been charged £51! Something isn’t right here. I was on wifi then it disconnected at joined your network.
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Andy RV Harvey 🇬🇧 #GodSaveTheKing 🇬🇧
(@andyrv1960) reported
@O2 Morning O2 how is my request for info & reasoning of your unjust increase on my tarriff monthly payments as i did as requested last night & pm'ed screenshot of text from you ? I want this sorting asap as a very long loyal customer of yours i may considering else where. Thanx
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Marie Parton 💙
(@MKParton) reported
@O2 I am struggling to add codes to the Odeon website. Their mobile site shows no films or cinemas and their desktop won’t allow a code. Help!!! @ODEONCinemas
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Sophie
(@sophieroutledge) reported
@O2 This was sent 2 days ago my first tweet was ignored. What is the ETA for DM’s as I’ve had nothing but issues this last month and very annoyed now
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ODEON Help
(@ODEONHelp) reported
@HEELShingster @O2 Hi there, I'm afraid it isn't possible for us to change or amend a booking as previously mentioned, we would need to cancel and refund any funds on the booking for you - Luke