O2 Outage Report in Hounslow, Greater London, England
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The latest reports from users having issues in Hounslow come from postal codes TW3.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hounslow, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hounslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (23%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Hounslow, Greater London, England
The most recent O2 outage reports came from the following cities: Watford, Croydon, Hammersmith, London, Mitcham, Hampstead, Hornsey, Ealing, Streatham, City of Westminster, Fulham, Twickenham, Paddington, Acton and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Watford |
Total Blackout | |
| Croydon |
||
| Croydon |
Phone | |
| Hammersmith |
Phone | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hounslow, England
Latest outage, problems and issue reports in Hounslow and nearby locations:
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Sally Gilchrist
(@SallyGilchrist1) reported
from
Wandsworth, England
@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
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Jack humphrey
(@JackHumphreyKM) reported
from
Banstead, England
@O2 are you having service issues?
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Christian Mole
(@KentishMole) reported
from
Camberwell, England
@O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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Shasa Colson
(@THE_COLSON) reported
from
Merton, England
@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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💜💚Care Campaign For The Vulnerable💚💜
(@CCTVinCare) reported
from
Gerrards Cross, England
@O2 amazing customer service experience on your 202 called MARCO. 🙏
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PG
(@PaulGrayburn) reported
from
City of London, England
@O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 will I get final bill? I’ve loved to another network and want to cancel direct debit
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Lucy K-T
(@KnellTaylor) reported
from
Croydon, England
Sometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.
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Ruth Maurice
(@ruthie82) reported
from
Merton, England
@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
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✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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David Henry Headley
(@DavidHHeadley) reported
from
Islington, England
That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?
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julie atkin
(@atkin_julie) reported
from
Islington, England
O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2
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Shani
(@shanianderson_) reported
from
Lambeth, England
@O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?
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✈️ B
(@_beckid) reported
from
Croydon, England
Anyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Hall
(@ChrisCBHall) reported
@O2 Hi there. Please can you explain why your signal and data is so poor in Manchester City Centre? I am going to have to look at moving provider if the service does not improve. Any help will be greatly appreciated.
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mrs luco ❤️
(@joluxon69) reported
@O2 wow all my loyal service and I can’t even get help for my dads phone, he has dementia lost his sim and you can’t help me I’m astounded! New network here I come
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Sarah
(@Segga86) reported
@O2 I signed up for a new sim on 30th for my sons phone (sim only) but I’ve just found out that his contract has ended yet so need to cancel this
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B
(@Belothie) reported
Why do some companies have such terrible customer service?? I’m talking about you @O2. I am STILL waiting on a response.
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Dave
(@djt81) reported
@O2 absolutely shocking poor reception again. Doesn't match the £140+ you take off me every month
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Jenna
(@maxdanmar) reported
@O2 I had a tablet I got in 2019 but I sold it immediately. I have finally paid of the device plan however I’ve found out that I’ve been paying airtime for something I don’t even have anymore. How can I cancel this?
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Amy Leona Ⓥ
(@LadyLeonaSings) reported
@CatoKai @humour2457 @O2 Mines been down for days cause they’re apparently working on upgrades or something. I bought more data cause I didn’t think it was working, I’m hoping I don’t actually have to pay for that now!
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🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 𝐻𝑒𝓌𝒾𝓉𝓉🐝
(@Matthewhewitt84) reported
@Melissa311213 @O2 Wow that’s along time, so glad I left o2 when I did. @O2 are awful now even the Priority for Tickets is rubbish, now they are on with Virgin but it doesn’t make it any better or a service! #EE all the way, best I’ve ever had. Not gonna complain with a data speed of 300+ Megabits
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@linespeedflyer
(@linespeedflyer) reported
@O2 I don't want network tips, I want a network that works. Why can you not provide a service that we pay for? Even now my phone has 4G supposedly, but won't load anything...... Please tell me why?
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Robin Miller
(@XL_Consultant) reported
@O2 An hour wait on 202... no thanks. You really don't want to keep me as a customer do you??