O2 Outage Report in Hounslow, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hounslow, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hounslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Hounslow, Greater London, England
The most recent O2 outage reports came from the following cities: Mitcham, London, Croydon, Hendon, Harringay, Ealing, Streatham, Slough, Hampton, Uxbridge, Fulham, Teddington, Weybridge, City of Westminster and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 Mitcham |
Phone | |
| London |
Phone | |
| Croydon |
Internet | |
| Hendon |
Phone | |
| Harringay |
Internet | |
| Ealing |
Internet |
Community Discussion
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O2 Issues Reports Near Hounslow, England
Latest outage, problems and issue reports in Hounslow and nearby locations:
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2 for flinching
(@2_4_Flinching) reported
from
Camden Town, England
@O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!
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Jane Slade
(@Retiremove) reported
from
Wandsworth, England
@O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.
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لويد سا
(@iLloyd_Sa) reported
from
Hillingdon, England
@O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!
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لويد سا
(@iLloyd_Sa) reported
from
Brentford, England
@o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.
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Stella Leung
(@StellaWYLeung) reported
from
Wandsworth, England
@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Wandsworth, England
@SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei
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Chloe Finlayson
(@chloefinlayson) reported
from
City of London, England
@naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though
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Neil Nutbeam
(@NeilNutbeam) reported
from
Hillingdon, England
@O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
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Sophie Donnelly
(@sophiegdonnelly) reported
from
City of London, England
@O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢
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Sara May
(@saraminniemay) reported
from
Lambeth, England
@O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.
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Ali Malik
(@Ali_Malik) reported
from
London, England
The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
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Abigail Brady
(@abigailb) reported
from
Wandsworth, England
@O2 Hi, i’m not an idiot - I’m a software engineer - I know it didn’t come *from* you. Nonetheless it was relayed *by* you. It shouldn’t have been, because you shouldn’t accept text messages for relay that appear to be from banks unless you can verify that they really are.
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Swanscott
(@CSwanscott) reported
from
Camberwell, England
@O2 My data has been extremely slow/not working the last few days can you help out please !!
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Rebecca Pickering
(@Cronxgrl) reported
from
Camberwell, England
@O2 No if I type in WC1 it says there's a mast down
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Emma Egbers
(@EmmaEgbers) reported
from
Cobham, England
@O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately
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Damian Davis
(@DamianPDavis) reported
from
Spelthorne District, England
@paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2
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Liv 🌸🌷
(@OliviaFranceska) reported
from
Islington, England
@O2 hi, my data hasn’t been working all day! Please help
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Tessa Dowling
(@SimplytheTess) reported
from
Croydon, England
@O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2
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Joshua Preston
(@jpfpreston) reported
from
Camberwell, England
You don’t get an ounce of data stood on an open-air platform at London Bridge. Been the same for 5 years. I tweeted back then. Send an engineer to platform 12 for a survey. And none of “we don’t guarantee data” -just fix it pls. @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Fr G Thomas ✠ SSWSH ✠ FiF ✠ PG
(@PixCatholica) reported
No internet service from either @o2 or @VodafoneUK in Stoke-on-Trent...
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CL Quigs
(@cl_quigs) reported
@O2 I cancelled my contract with you guys about a month ago, my number has disconnected and I need my PAC number. Can you help please? It’s murder to get through on the phone
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Oleg
(@mr_oleg_perov) reported
@O2 @educationgovuk Horrible Worse Operator in the world!!! Why I can not contact no one for service????? Why when I pay my bills I still cannot use service 1 week already????
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Lindie⁷𖧵
(@Lindiedayo) reported
@O2 I'm in a different continent trying to cancel my contract with yourselves and losing my mind with your circular customer service system. If I get linked to the contactus page one more time I may jump. Had good experience throughout contract and would like to maintain that :)
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Natalie 👩🏻🦰
(@_princessnat_) reported
@O2 how or where can I contact to terminate a second contract that finished 2 months ago?
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Nick Jury
(@TheRealNickJury) reported
@O2 I have tried unsuccessfully to get past the automated system with o2 to speak to someone about your company service. Frankly, I’m #disappointed with #o2 and the service provided thus far. Perhaps, you can arrange for your #CustomerService to actually serve the customer.
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Samantha Brown
(@samanthaxobrown) reported
@O2 signal is shocking, always been with them and never had any problems however the last year or so my signal has dropped in a number of areas that I am frequently in and I'm honestly considering going with someone different because of it! so frustrating!!
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Schools ICT Services
(@SchoolsICTS) reported
We are looking to speak to UK mobile network operators around producing a SIM/Data/Modem bundle that schools can purchase for pupils. We are struggling to speak to the right people at the mobile networks. Can anyone help? #mobilenetworks #remoteeducation @ThreeUK @VodafoneUK @O2
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M.A Mouse
(@TrustPhalanges) reported
@O2 no service with O2 in E17, what’s going on??
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Luke Beardall
(@AllBeardL4) reported
Priority is a load of crap if you don't live in London @O2,