O2

O2 Outage Report in Hounslow, Greater London, England

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The latest reports from users having issues in Hounslow come from postal codes TW3.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hounslow, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hounslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hounslow, Greater London, England 12/21/2024 23:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hounslow, Greater London, England

The most recent O2 outage reports came from the following cities: Balham, London, Croydon, Harrow, Slough, Fulham, Camden Town, Watford, Ealing, Wandsworth, Paddington, Islington, Harringay, New Southgate and City of Westminster.

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City Problem Type Report Time
United KingdomBalham E-mail
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomCroydon TV
United KingdomLondon Phone
United KingdomHarrow Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hounslow, England

Latest outage, problems and issue reports in Hounslow and nearby locations:

  • musical_IH Iain Hunter (@musical_IH) reported from Spelthorne District, England

    @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

  • appletonjack Jack Appleton (@appletonjack) reported from Camden Town, England

    @Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

  • guydorrell1 Guy Dorrell 3.5% Europhile #PR #electoralpact 👊 (@guydorrell1) reported from Croydon, England

    Hey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊

  • Gill_Barr Gill Barr💙 (@Gill_Barr) reported from Islington, England

    @O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks

  • Jackie_flash Jackie Frost 🤍 (@Jackie_flash) reported from Lambeth, England

    Hi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular

  • esrose2003 Liz Rose 💙 (@esrose2003) reported from Richmond, England

    @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

  • richardmorrisuk Richard Morris (@richardmorrisuk) reported from Richmond, England

    Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

  • huggyheaven Richard Lace (@huggyheaven) reported from Wandsworth, England

    @o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews

  • sachink0201 Sachin Kumar (@sachink0201) reported from Brentford, England

    @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

  • Ne0nnet 🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England

    Struggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!

  • LTHlondon LTH🇬🇧london (@LTHlondon) reported from Camberwell, England

    @SarahJa28484793 @O2 Not bad, I must say

  • JPaulG JPaulG 🐼 😷🧋 (@JPaulG) reported from Lambeth, England

    @O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • Borehamwoodbine Woody (@Borehamwoodbine) reported from Borehamwood, England

    In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!

  • thatVanessa1 Vanessa (@thatVanessa1) reported from Camberwell, England

    @O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?

  • TeyLove_ T é y 🌺💜 (@TeyLove_) reported from Islington, England

    @O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄

  • ashley_leggett Ashley Leggett (@ashley_leggett) reported from Hounslow, England

    @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • GeorgieMcFletch gєσяgιа⌣̈ (@GeorgieMcFletch) reported

    @O2 I never used to have a problem getting the cinema voucher codes, since you've gone in with virgin I can no longer claim a free cafe Nero a month or a cinema ticket as they seem to sell out within a minute. Went on bang on 12pm today and was already out of stock...

  • minervapsy Carol C (@minervapsy) reported

    @O2 can you tell me what is happening to the network in Doncaster and York please? I can't receive or make calls at all. Is there a timeline for it being fixed?

  • davidjk36 david kendall (@davidjk36) reported

    @O2 the thing is i thought it was the old sim as thats what 02 help said,,,so i went to tesco and bought a new phone and sim and thats just as bad so its not the settings as its a new phone. its your new mast that is the problem as its not been set up correctly

  • GrahamAdams87 Graham Adams (@GrahamAdams87) reported

    @O2 received multiple text messages in early hours from O2UK along with messages saying code to be sent. Scam or if not why please? *Be alert to fraud* NEVER share this code, including with O2 staff. Help us protect your O2 account. To retrieve your My O2 account, enter code xxxx

  • davidjk36 david kendall (@davidjk36) reported

    @O2 but if im out the house how do i sign on? the email doesnt work no matter how many times i press the button and its not in the junk box. the text is to the house phone so i cant access the code and if i am in the house the number is said far too quickly

  • baabaa90 Mark Barber (@baabaa90) reported

    @O2 I've been trying to reset password for My O2. Tried resolving with 4445. Now username is not recognised at all (got a change of username email through from you?!) at all and reached my limit of verification codes. Help please!

  • midlife31154829 TinaMassey 🦥 (@midlife31154829) reported

    @O2 No errors. Just won’t copy link onto ocean website

  • octaviarose93 Octavia ✨ (@octaviarose93) reported

    NEVER set up a direct debit with @O2, they just took £775 from my bank unauthorised and without notice. They will do **** all to correct it

  • craigyd83 Craig Daniels (@craigyd83) reported

    @O2 no service in the US for 4 days now, what's the point in having an inclusive bolt on if I can't even find a network. Please sort it out!

  • Ibasicwaltoni Jesus (@Ibasicwaltoni) reported

    @O2 how much does it cost to send a mms photo. Your customer services don’t know this which is why this why you’re failing cause your staff are hopeless