O2 Outage Report in Hounslow, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hounslow, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hounslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (29%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hounslow, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, City of London, Croydon, Ealing, City of Westminster, Southall, Wandsworth, Paddington, Fulham, Hayes, Islington, Hounslow, Surbiton and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Total Blackout | |
| London |
Internet | |
| London |
Phone | |
| City of London |
Phone | |
| Croydon |
Total Blackout | |
| Ealing |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hounslow, England
Latest outage, problems and issue reports in Hounslow and nearby locations:
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Liv 🌸🌷
(@OliviaFranceska) reported
from
Islington, England
@O2 hi, my data hasn’t been working all day! Please help
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Chloe Finlayson
(@chloefinlayson) reported
from
City of London, England
@naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though
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Swanscott
(@CSwanscott) reported
from
Camberwell, England
@O2 My data has been extremely slow/not working the last few days can you help out please !!
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2 for flinching
(@2_4_Flinching) reported
from
Camden Town, England
@O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
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Damian Davis
(@DamianPDavis) reported
from
Spelthorne District, England
@paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2
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John Sheppard
(@johnsheppard71) reported
from
Chalfont Saint Peter, England
@O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .
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Rebecca Pickering
(@Cronxgrl) reported
from
Camberwell, England
@O2 No if I type in WC1 it says there's a mast down
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Lynsey White
(@LynseyWhite2) reported
from
Wandsworth, England
@O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice
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Emma Egbers
(@EmmaEgbers) reported
from
Cobham, England
@O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately
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Jane Slade
(@Retiremove) reported
from
Wandsworth, England
@O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.
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Stella Leung
(@StellaWYLeung) reported
from
Wandsworth, England
@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 my phone doesn’t connect to the internet via 4G can you help me
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Tessa Dowling
(@SimplytheTess) reported
from
Croydon, England
@O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi
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Sophie Donnelly
(@sophiegdonnelly) reported
from
City of London, England
@O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Wandsworth, England
@SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei
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Sara May
(@saraminniemay) reported
from
Lambeth, England
@O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.
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Neil Nutbeam
(@NeilNutbeam) reported
from
Hillingdon, England
@O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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NigeH64 💙
(@nige_h64) reported
@EnglandRugby @O2 Tom O'Flaherty never gets a look in. Has anyone ever seen him be anything less than very good?
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Camy
(@ABOT1872) reported
@O2 Worst coverage in the UK by a mile and if I didn’t buy my phones upfront not on contract I’d be more than probably behaving in a threatening manner outside your offices if you were tanning me fifty quid a month for an iPhone like you do to most folk. Scum.
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The_6:57
(@The6571) reported
@O2 time to leave. Needs network investment. #o2 #o2network
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David Surtees
(@DBS050106) reported
@O2 paid our last device bill on 28/2. Why are you now saying it’s overdue???? Can’t get through on 202 and your chat is a useful as a fart in a lift!!! Help.
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justwillc
(@justwillc) reported
@O2 @caitysmyth .@O2 Got the same message and tried that but it doesn't work
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Lisa Somerton
(@lisa_somerton) reported
@O2 I have a query regarding a ticket purchase can you provide a number for customer support?
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Em - Commissions Open
(@Squirribbles) reported
@O2 Ok I have settings>general>reset but then I don’t have the option to do reset network it just goes to reset my whole phone 😭
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Tom
(@TomUK199) reported
@nige_h64 @EnglandRugby @O2 Was excellent for Exeter for years and never got a look in . Seems like some players just don’t fit
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Karen Redfern
(@KarenRedfern2) reported
I did get a reply which raised more questions & seems now have to wait a further 48 hours for a response. Tried to call - 45 minute queue - no time to do that at moment. Come on @O2 this new customer is not impressed - you have PAC, porting number should be quick & simple.
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Mark
(@rolo2rolo) reported
@daveandrews205 @stephenblevins9 @O2 Correct Dave. Contacted o2 and apparently aside from the fact they say the network is fine in the area, the t & c's are prominent. They make it sound like they advertised the rpi % increase more than anything else...