O2 Outage in Hounslow, Greater London, England

@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

@leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?

@leonrestaurants @JamesJoelDann @O2 Not working for me either.

@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

@O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…

@O2 I have also been doing this too. If this problem persists, then what?

Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?

@O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

@O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄

@JamesIMcKay @O2 Oh….never heard of it. Ta

@Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

@O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

@MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

@O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?

Struggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!

@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

I’ve paid for my new watch and I’ve been refunded, twice immediately!? Why? Medically I NEED it, wtf is going on @O2?

@O2 Ahh thanks but that still doesn't help with my problem. The worse thing is I've been a customer for over a year now and pay £100 at least every month. Think a change of supplier is needed asap. #broadbanddeals please.

@O2 went with o2 because you advertised you still work in Europe, just arrived in Ireland, no data. Not happy! Can someone help please?

What is the point in paying £40 a month to @O2 when you're constantly having to reset your phone to get any signal for about 10 mins?? And they're supposed to be the best network....ok

@O2 I can’t seem to send texts to anyone but can receive them? I’ve already checked the network online and it says my area is fine.

@DizzyDevil79 @O2 Can’t do that, they didn’t cause this problem.

@O2 what is wrong with the service in bb2 Blackburn area? All day the data is on and off mostly off!!?

@O2 Yes I have looked and rang up and it is a mistake on your guys end which has ended up with me now paying £139 and not having the added amount back in my back account absolutely shocking service has so much trouble with you lot since April it's a joke

@O2 I think it's safe to say 15 years of loyalty was for nothing. The disappointment I have in this company over the past 2 weeks with nobody able to help everybody advising me please give us more time we need more time

@O2 I called customer service today to inform you the previous tenant left 2 years ago, but was told only the O2 customer can stop the letters and I had to just keep putting them in the bin 😳