O2

O2 Outage Report in Hounslow, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hounslow, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hounslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hounslow, Greater London, England 09/26/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hounslow, Greater London, England

The most recent O2 outage reports came from the following cities: Hammersmith, London, Cobham, City of London, Harringay, Croydon, Camden Town, Woking, Uxbridge, Mitcham, Hendon, Ealing and Streatham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHammersmith Internet
United KingdomLondon Phone
United KingdomCobham Phone
United KingdomCity of London Total Blackout
United KingdomHarringay Internet

Community Discussion

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O2 Issues Reports Near Hounslow, England

Latest outage, problems and issue reports in Hounslow and nearby locations:

  • EmmaEgbers Emma Egbers (@EmmaEgbers) reported from Cobham, England

    @O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately

  • CSwanscott Swanscott (@CSwanscott) reported from Camberwell, England

    @O2 My data has been extremely slow/not working the last few days can you help out please !!

  • StellaWYLeung Stella Leung (@StellaWYLeung) reported from Wandsworth, England

    @SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.

  • abigailb Abigail Brady (@abigailb) reported from Wandsworth, England

    @O2 Hi, i’m not an idiot - I’m a software engineer - I know it didn’t come *from* you. Nonetheless it was relayed *by* you. It shouldn’t have been, because you shouldn’t accept text messages for relay that appear to be from banks unless you can verify that they really are.

  • saraminniemay Sara May (@saraminniemay) reported from Lambeth, England

    @O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.

  • iLloyd_Sa لويد سا (@iLloyd_Sa) reported from Brentford, England

    @o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.

  • CorinaWieland Corina Wieland (@CorinaWieland) reported from London, England

    @VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.

  • jpfpreston Joshua Preston (@jpfpreston) reported from Camberwell, England

    You don’t get an ounce of data stood on an open-air platform at London Bridge. Been the same for 5 years. I tweeted back then. Send an engineer to platform 12 for a survey. And none of “we don’t guarantee data” -just fix it pls. @O2

  • Cronxgrl Rebecca Pickering (@Cronxgrl) reported from Camberwell, England

    @O2 No if I type in WC1 it says there's a mast down

  • iLloyd_Sa لويد سا (@iLloyd_Sa) reported from Hammersmith, England

    @o2 can you fix your network in @westfeild #London as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90 pcm and you don’t get basic networks. Not a happy customer anymore.

  • SimplytheTess Tessa Dowling (@SimplytheTess) reported from Croydon, England

    @O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2

  • OliviaFranceska Liv 🌸🌷 (@OliviaFranceska) reported from Islington, England

    @O2 hi, my data hasn’t been working all day! Please help

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Wandsworth, England

    @SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei

  • NeilNutbeam Neil Nutbeam (@NeilNutbeam) reported from Hillingdon, England

    @O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish

  • Retiremove Jane Slade (@Retiremove) reported from Wandsworth, England

    @O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.

  • chloefinlayson Chloe Finlayson (@chloefinlayson) reported from City of London, England

    @naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though

  • iLloyd_Sa لويد سا (@iLloyd_Sa) reported from Hillingdon, England

    @O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!

  • Ali_Malik Ali Malik (@Ali_Malik) reported from London, England

    The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2

  • sophiegdonnelly Sophie Donnelly (@sophiegdonnelly) reported from City of London, England

    @O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Spelthorne District, England

    @paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kalel011 vish uttam (@kalel011) reported

    @O2 I have been trying to get hold of the Customer services Dept but I have been on hold for over 2 hours !! Online chat is not working either !

  • EmmaLouiseOHal1 Emma Louise OHalloran (@EmmaLouiseOHal1) reported

    @O2 someone from management was supposed to ring me over a week ago. Your customer service is shocking

  • scotty6kids78 Scott Saunders (@scotty6kids78) reported

    @O2 Hey, Can you help me with copies of hardware and airtime invoices for a dead business iPad account, please? I need it for my end-of-year purchase ledger accounts and the number was never set up for online billing so customer care is offering me little to no help via phone.

  • MrEagling Chris Eagling (@MrEagling) reported

    @o2 @GreggsOfficial Two weeks in a row have been unable to use free coffee qr code in priority app because of till issues in-store. Please reset my code so I can try again 😤👎🏻

  • Dazflann Darryl Flannery (@Dazflann) reported

    @O2 Cant get signal In my own house , 7 days after initial complaint still waiting for a resolution

  • timefried Travis (@timefried) reported

    @O2 Not on your network

  • elgobsucram Marcus 🇬🇧✊🏾 (@elgobsucram) reported

    @O2 That's good, maybe if I moved to Spain your network would be usable, unlike the apparent city-wide deadzone that is Manchester

  • MrsWhiffin Jorden Whiffin (@MrsWhiffin) reported

    @O2 No change to my issue, or you're still too busy to talk to me? I just want some clarity.

  • LewisJTNF James Lewis (@LewisJTNF) reported

    @O2 I thought I’d dealt with some crap companies recently but O2 might actually be the worst, total rubbish and there customer service is appalling can’t wait to go back to Sky

  • EmmaLouiseOHal1 Emma Louise OHalloran (@EmmaLouiseOHal1) reported

    Absolutely disgusted in @O2 customer service. They've been charging me for something for 9 months that they shouldn't be, and won't fix my problem. They also assured me a manager would call me back over a week ago. Shocking.