O2 Outage Report in Hounslow, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hounslow, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hounslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (59%)
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Internet (24%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Hounslow, Greater London, England
The most recent O2 outage reports came from the following cities: Croydon, Islington, London, Wood Green, Ruislip, Mill Hill, Finchley, Watford, Paddington, Woking, New Southgate, Belsize Park, Acton, Thornton Heath and Ealing.
City | Problem Type | Report Time |
---|---|---|
Croydon | Internet | |
Islington | Phone | |
London | Phone | |
London | Internet | |
London | Phone | |
London | Internet |
Community Discussion
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O2 Issues Reports Near Hounslow, England
Latest outage, problems and issue reports in Hounslow and nearby locations:
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Ali Malik
(@Ali_Malik) reported
from
London, England
The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
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Holly ✌🏼
(@hpatterson91) reported
from
Wandsworth, England
Explain to me @O2 how I can have 4g at the top of an Italian mountain range but can’t even get phone signal in Clapham...
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Stella Leung
(@StellaWYLeung) reported
from
Wandsworth, England
@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
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Ali Malik
(@Ali_Malik) reported
from
London, England
And the harrowing experience continues with @o2! Porting out within 14 day cooling off period of “new” contract seems to be a tough ask for #O2. Unacceptable, impolite behaviour of customer services while the farce from technical side continues. #O2fail! CC: @MarkEvansO2 @Ofcom
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لويد سا
(@iLloyd_Sa) reported
from
Hammersmith, England
@o2 can you fix your network in @westfeild #London as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90 pcm and you don’t get basic networks. Not a happy customer anymore.
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Abigail Brady
(@abigailb) reported
from
Wandsworth, England
@O2 Hi, i’m not an idiot - I’m a software engineer - I know it didn’t come *from* you. Nonetheless it was relayed *by* you. It shouldn’t have been, because you shouldn’t accept text messages for relay that appear to be from banks unless you can verify that they really are.
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Alan R Adair
(@RadarRadar) reported
from
Hounslow, England
@O2 Hello O2 Been a customer for 20 years or more and paid all my bills. It’s a shame to lose two accounts because of a data charge that, while you may regard as valid, seems unreasonable. Also, “5 to 6 days if you submit a complaint email” is not an acceptable response time.
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Damian Davis
(@DamianPDavis) reported
from
Spelthorne District, England
@paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer
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Sara May
(@saraminniemay) reported
from
Lambeth, England
@O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.
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Joshua Preston
(@jpfpreston) reported
from
Camberwell, England
You don’t get an ounce of data stood on an open-air platform at London Bridge. Been the same for 5 years. I tweeted back then. Send an engineer to platform 12 for a survey. And none of “we don’t guarantee data” -just fix it pls. @O2
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لويد سا
(@iLloyd_Sa) reported
from
Hillingdon, England
@O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!
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Holly ✌🏼
(@hpatterson91) reported
from
Kensington, England
@O2 I always have signal and 4g problems in london. I have 1 bar and intermittent 3G at all times in my house in Clapham it’s so frustrating !!
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Tom Davies
(@TomDavies_89) reported
from
City of London, England
I’m leaving @O2, service is again absolutely atrocious and I live in central London. #o2
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.
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Swanscott
(@CSwanscott) reported
from
Camberwell, England
@O2 My data has been extremely slow/not working the last few days can you help out please !!
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Colin Thomas
(@colinthomas1961) reported
from
Islington, England
@o2 your signal on match days around Highbury is non existent. All other carriers are fine. You say you’re the best, do something about this because it’s unacceptable.
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Alex Murray
(@alexmurray12) reported
from
Hillingdon, England
@O2 I now have no data signal at home, I’m having to piggy back off an EE signal from someone else’s phone, why does this keep happening! #o2
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لويد سا
(@iLloyd_Sa) reported
from
Brentford, England
@o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.
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Liv 🌸🌷
(@OliviaFranceska) reported
from
Islington, England
@O2 hi, my data hasn’t been working all day! Please help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Youldon
(@martin_youldon) reported
from
Southend-on-Sea, England
@O2 been trying to get through to customer services for 4 days! On hold for 20-25 mins no answer, tried all different times of day & now after 15 minute wait line cut off
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Sue Taylor 💙
(@SuePTaylor) reported
@RagMan_85 @virginmedia @O2 Sounds as helpful as Terri. And when you complain you get told to use webchat to resolve your issue. Someone with a kafkaesqe sense of humour
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Toxic
(@ChedzAMess) reported
2023 lads how is your signal so **** in my home i live in big bumbaclart london not some desert @O2
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Kamal Suhi
(@KamalSuhi) reported
@O2 Reason to hate 02. Bad customer service. Overcharged for that you haven’t used it.
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Mr_E2023
(@MR_E1978) reported
@O2 get error 500 when trying to sort a payment wtf us going on. on chat since 16.00 today still no reply it's urgent
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paul cohen
(@pdc1906) reported
@O2 terrible service… After 6 days without data and no texts…multiple calls (mainly over 45mins) and not worth the effort chat bots who do not respond…4 different rationals over £60 in additional Bolt ons etc and the to be told 48 hours for call back….use someone else
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AF
(@Antonferrari36) reported
@O2 we have a business package and have just purchased a new personal contract, called customer service and hung up twice. Went to 02 store in upper street, worst customer service ever, totally dismissed. Simply want to migrate a number. Will be handing back new phone immediately
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Ian
(@Ian02375771) reported
@virginmedia @O2 I wonder if customer service at 02 is as bad as virgin media? Been waiting a month to be connected after connection date. I ring but no one knows. now I just get passed on until the phone gets put down. 30 reschedule appointments. to say this service is poor is an understatement!
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Lu
(@LuSchmoo) reported
@O2 @tescomobile hello, thank you for fixing the phone masts in my home area after I reported to you on the lower than expected signal strength, had a message today confirming that it was fixed. Now I almost get full signal.
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Callum Reid
(@CallumReid685) reported
@o2 why is your 5G network in Glasgow so poor? At an event at the O2 Academy tonight and your network is barely capable of doing the most basic of internet tasks despite my phone claiming to have a 5G signal.