O2

O2 Outage Report in Hounslow, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Hounslow come from postal codes TW3.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hounslow, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hounslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hounslow, Greater London, England 12/07/2025 12:40

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hounslow, Greater London, England

The most recent O2 outage reports came from the following cities: Islington, London, Hounslow, City of London, Surbiton, Croydon, Hammersmith, Wembley, Richmond, City of Westminster, Southall, Merton, Ealing, Hayes and Epsom.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Internet
United KingdomLondon Phone
United KingdomHounslow Internet
United KingdomCity of London Phone
United KingdomSurbiton Phone
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hounslow, England

Latest outage, problems and issue reports in Hounslow and nearby locations:

  • savio_metal17 Savio (@savio_metal17) reported from Brentford, England

    @O2 I can’t get the Amazon prime offer. Please help

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • SwissFrankIsGon John Francis William Apted (@SwissFrankIsGon) reported from Kensington, England

    @O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?

  • chris_reed Chris Reed (@chris_reed) reported from Hillingdon, England

    @O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?

  • ruthie82 Ruth Maurice (@ruthie82) reported from Merton, England

    @O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.

  • THE_COLSON Shasa Colson (@THE_COLSON) reported from Merton, England

    @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

  • KnellTaylor Lucy K-T (@KnellTaylor) reported from Croydon, England

    Sometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷

  • liezel_t ☆ Liezel ☆ (@liezel_t) reported from Merton, England

    Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?

  • PaulGrayburn PG (@PaulGrayburn) reported from City of London, England

    @O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.

  • Pretty_Gorge A dollop of kindness (@Pretty_Gorge) reported from City of London, England

    @creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud

  • dkinnear David T Kinnear (@dkinnear) reported from Camberwell, England

    @O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.

  • brettriot Brett (@brettriot) reported from Camden Town, England

    @O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    Anyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡

  • JackHumphreyKM Jack humphrey (@JackHumphreyKM) reported from Banstead, England

    @O2 are you having service issues?

  • Paul___SW18 Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported from Wandsworth, England

    Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

  • ksjsowhat fiono (@ksjsowhat) reported from Paddington, England

    @O2 anything you can help with?

  • shanianderson_ Shani (@shanianderson_) reported from Lambeth, England

    @O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Miniv20 Mini Vara (@Miniv20) reported

    @O2 Wouldn’t mind not being hung up on by your customer service agents, messages replied to and your network actually working for me to make calls in my home

  • Swaggindowntown lol (@Swaggindowntown) reported

    @O2 I normally top up my bundle by signing in with my phone number but today it didn’t work . It gave me an email address that is connected to my phone number which isn’t mine. That never happens I spoke to three agents today they all put me on hold and never got back to me.

  • ixlxnx12 🦀 (@ixlxnx12) reported

    @O2 hello, im having issues setting up my voicemail. Ive text the word 'state' called 1750 & 1760, ive dialled **61*901*11*10# it comes up with an error. Please advise

  • Gage86558172 GAGE (@Gage86558172) reported

    @BCCShevaun @IPCC_CH @O2 We can’t get ppl to believe basic science. So outlook not very sunny (actually will be scorched earth sunny) but u can’t fix stupid. So the earth will

  • patandnormanh norman haikney (@patandnormanh) reported

    @O2 Any of the poems cover roaming problems in Spain? Full signal, Orange Network, No Service? Basic Customer Service before bells and whistles please.

  • mark_nelis Mark Nelis (@mark_nelis) reported

    @O2 your service in Torbay has been absolutely despicable! No "real" signal for about 2 or 3 months now and you refuse to reply to anyone who challenges you, I'm paying full money for a quarter of the service (along with countless others) yet you blank us.

  • bethanygordon_ Beth Gordon (@bethanygordon_) reported

    @O2 Everywhere really. I’ve been having one bar of signal at home when I usually get 4/5 and 4G. Same when I’ve been out and about recently too! Frustrating really

  • Coco4519866184 Coco_45 (@Coco4519866184) reported

    Seriously considering leaving @O2 Terrible service! I bought a dongle from them, was told by an in-store assistant to call o2 to cancel agreement and I can't get through for love nor money. Eventually i selected 'lost my phone' and when i eventually got through they hung up!!

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported

    Considering I've upgraded to @O2 #5G, the lack of signal in #ButePark in the centre of #Cardiff is seriously annoying...

  • velohorse Oliver Blaiklock (@velohorse) reported

    @nicknogger @O2 Did you get a reply for this? My dad is having the same problem...