O2 Outage Report in Mitcham, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Mitcham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Mitcham, Greater London, England
The most recent O2 outage reports came from the following cities: London, Fulham, Hayes, Islington, Hackney, Hounslow, City of London, Surbiton, Croydon, Ilford, Hammersmith, Wembley, Poplar, Richmond and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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Dowsey 🏆 CHAMP19NS 🏆
(@fbateallthepies) reported
from
Camberwell, England
@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Raf
(@Mr_Rafal) reported
from
Hackney, England
Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Your service doesnt work in Bournemouth lol
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lindsay Richards
(@Lounza) reported
@KayodeIjaola @O2 I just switched companies the minute my contract ended. I’m with EE now. Much better customer service and better value for money.
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🤔
(@WhyNotts_) reported
Just wanted to thank the staff member at @o2 #victoriacentre for their help this morning 👍 He was friendly & patient, got my problems solved & reassured me that I can return if necessary. Excellent work 👍
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David Williams
(@JournoDWilliams) reported
@O2 out of interest, have you had reports of signal problems from customers in the Newport (NP20) area? Mine has been sketchy to say the least in the last few months, dropping out completely at times.
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titch🏴
(@titchyowl) reported
from
Brinsworth, England
@ThreeUK @o2 just driven most of the length of the #Sheffield parkway with 1 bar. Call failed. How can the signal be so bad in one of the UK’s biggest cities? I’d understand if I was in the middle of the Cotswolds.
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Bored Lucan
(@Puffalo_Bill) reported
@O2 Seriously the worst customer service I’ve experienced in 20 years. I’ll be leaving this terrible company after being with you for 15+ years!
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Erika Sage
(@SageErika) reported
@O2 @eBay_UK O2 you have made massive errors on my account (not applying o2 travel correctly) and are planning on charging over £300 + VAT - I have made numerous phone calls and your staff admit the error and say they will resolve it but don’t - I am very very concerned.
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will costello
(@will_costello) reported
@O2 can I ask you when you phone up to change a sim number to another sim number why your operators are more interested in selling me pay monthly when I don’t want it and end up. Having our phone down because they were just trying sell me a contract
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Shem Felix
(@ShemFelix6) reported
What is happening with @O2 and @virginmobileuk. No signals on either in SE12 There's a strike causing some of us to work from home, only to have no signal as well.
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Matt
(@MattWheeler89) reported
@O2 @AmberRoseGill When o2 send you nonsense advertising to bring you back as a customer after taken £400 from your account for absolutely no reason and refusing to return it immediately…
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Erika Sage
(@SageErika) reported
@O2 O2 you have made massive errors on my account (not applying o2 travel correctly) and are planning on charging over £300 + VAT - I have made numerous phone calls and your staff admit the error and say they will resolve it but don’t - I am very very concerned.