O2 Outage Report in Mitcham, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Mitcham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Mitcham, Greater London, England
The most recent O2 outage reports came from the following cities: City of London, Wandsworth, London, Southwark, Hammersmith, Croydon, Ealing, City of Westminster, Southall, Bromley, Hackney, Paddington, Fulham, Hayes and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Phone | |
| Wandsworth |
||
| London |
Total Blackout | |
| London |
Internet | |
| Southwark |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
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Corey Lee
(@caddydorey) reported
from
Croydon, England
@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺
(@TaniaAlcor) reported
from
Kensington, England
@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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Irene Barnett
(@Thestylist4you) reported
from
Poplar, England
@LiamYulhanson @O2 What 😳 thats terrible Liam.x
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RebeccaW40
(@RebeccaW40) reported
from
Epsom and Ewell District, England
@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
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Tom Byford
(@tombyford) reported
from
Paddington, England
@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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BEX
(@Bex_Stinson) reported
from
Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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Alex
(@Alx_R_M) reported
from
Paddington, England
@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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bambam
(@mustafayadigg) reported
from
Croydon, England
@O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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Bev Muir
(@ellajack1) reported
from
Croydon, England
@O2 I cant get through to customer services and its urgent
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Juliefay
(@Uliefay) reported
@O2 Hi I’ve tried to link my iWatch with my new SIM O2 contract. I’ve been told to wait 72 hours for a call back. I’ve seen on the forum @O2Lisa + @pgn fixed it for someone else ‘The existing esim on the watch needed to be reset by O2 on their side’ Can you help me too please?
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Charlotte Bordewey
(@CBordewey) reported
@O2 I need someone to deal with a payment I physically cannot make as nobody is ever available on the phone. It says you'll text me a number but never do. I'm at a loss as to how I can sort this. I've called daily since the start of the month
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Whitehead, Northern Ireland
@Jewkneeor @O2 @VodafoneUK Honestly terrible service here I think it’ll be EE or 3 from the look of it when I go to change provider at the end of my contract
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Melissa
(@MelctidMelissa) reported
so @virginmedia offered me a upgrade, sent me a new sim card with o2 which I have never used or activated. just checking my bank statement and @O2 have taken money out for the past two months, just rang and they can't help me as I can't verify the mobile number of the sim card
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Annette
(@annettesjl) reported
Hi @O2. Trying to speak to someone about my account on an issue which I was told was resolved weeks ago. Why does your automated menu ask me to press 1 for an urgent inquiry & then cut me off?!! #NotHappy
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Annette
(@annettesjl) reported
@O2 I'll send you all the gory details. Not convinced anyone can help though!
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Anthony Duncalf
(@Gallovidian) reported
@O2 No signal all day yesterday in DG8 6LN, and again this morning - as I am housebound I rely on my mobile for shopping/banking etc. etc. - cannot confirm anything online and am running out of food.
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James Nicholls
(@JamesNi18377276) reported
@O2 Hi I am considering joining your network. Can you tell me if my phone will be able to use WiFi calling, it is a Motorola Moto G9 plus
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Nicky Brown
(@nbrown_nicky) reported
@O2 what’s with ignoring customer complaints? And not having a department that will actually sort problems!
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Matt
(@Mattwa1983) reported
@O2 who can I call as I have having allot of problems when on phone calls at the moment