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O2 outages and service status in Mitcham, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Mitcham, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mitcham, England

The most recent O2 outage reports came from the following cities: Hammersmith, Croydon, and Epsom.

CityProblem TypeReport Time
Hammersmith Wi-fi 17 days ago
Croydon Internet 18 days ago
Croydon Internet 1 month ago
Hammersmith Phone 1 month ago
Hammersmith E-mail 1 month ago
Hammersmith Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • fbateallthepies
    Dowsey (@fbateallthepies) reported from Wandsworth, England

    @O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2

  • EmmaSaidThis
    ♥♥єmmα♥♥ (@EmmaSaidThis) reported from Camberwell, England

    @O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.

  • madamdaphne
    Daphne & Jake (@madamdaphne) reported from Camberwell, England

    Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network

  • sparkyDLVXO
    Dimitthri Lochana Vithanage (@sparkyDLVXO) reported from Banstead, England

    @O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!

  • Scampboi
    Daniel Smith (@Scampboi) reported from Croydon, England

    @O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action

  • Silverlink_
    iyren (@Silverlink_) reported from Croydon, England

    @O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again

  • TMytton90
    Tom Mytton (@TMytton90) reported from Wandsworth, England

    @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

  • craigdfreeman
    Craig Freeman (@craigdfreeman) reported from Worcester Park, England

    The phone signal on the train between Gatwick and London Bridge is absolutely atrocious @o2

  • Munden87
    AA Ron 🖤 (@Munden87) reported from Croydon, England

    Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data

  • JosephS65112253
    Joseph Sweeney (@JosephS65112253) reported from Wandsworth, England

    @O2 don’t use this company they are a rip off I went on holiday the resort I was staying had all there own data free, never turned my mobile data the whole, got a bill when I got. Told by customer service I should have told them I was going away what crap big brother

  • RobertBalaam
    Robert Balaam (@RobertBalaam) reported from Wandsworth, England

    @O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

  • _beckid
    ✈️ B (@_beckid) reported from Croydon, England

    Anyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡

  • BartlettDavisUK
    Lord Bartlett-Davis (@BartlettDavisUK) reported from Kensington, England

    Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD

  • azhaarashraf
    Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England

    @O2 Can you please help me as I can't send you a direct message

  • Kierbro
    Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from Camberwell, England

    @O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.

  • DaveMcGuane
    Dave McGuane (@DaveMcGuane) reported from Croydon, England

    @O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?

  • Scampboi
    Daniel Smith (@Scampboi) reported from Croydon, England

    @O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!

  • dkinnear
    David T Kinnear (@dkinnear) reported from Camberwell, England

    @O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍

  • cityposer
    Federica Parise (@cityposer) reported from Kensington, England

    @O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2

  • The_Caz
    Caz Young (@The_Caz) reported from Wandsworth, England

    Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JamieVTodd
    Jamie Todd 🔰 (@JamieVTodd) reported

    @O2 Sort your service out so I can pay my bills, app doesn't work, direct debit hasn't been taken. Can't take it over the phone. It's been a shambles for months! Trying to pay and oh guess what, I can't and I'm about to be cut off again 🙃

  • KatieXeech
    sentient punctuation (@KatieXeech) reported

    @o2 your online complaint form doesn't work

  • Dbella91
    Danni🍕 (@Dbella91) reported

    @O2 hello I’ve moved over to 02 but my phone numbers not fully updated via the PAC still sending messages through the O2 number I got given ? Any chance can help? Thanks

  • John34968211
    John Burrows (@John34968211) reported

    @O2 I’ve done that You are looking into it so say👀👀👀 I am the account holder 2 months and more you’ve failed to fix this issue👀👀👀

  • John34968211
    John Burrows (@John34968211) reported

    @O2 Phone and internet work Wats app works Text and I messages don’t Whether sending or receiving Been trying to fix for over 2 months Slowly losing my head

  • SarahJaynePom
    S. J. Pomeroy (@SarahJaynePom) reported

    @vodafone thanks to you staff in omagh im returning home with wifi after massive @O2 outage across NI. My kids are gonna react like I discovered fire. 🥰

  • RopaingTamack2
    AntoineDuBridge (@RopaingTamack2) reported

    @Cm1Sam @EnglandRugby @O2 lmao, Dupont is more a man than *******, ******* talks **** then acts like a ***** when he's getting payed back Dupont has some trophies, somes accolades ******* won't ever have even in his dreams

  • jamesbwfc
    James Sutton (@jamesbwfc) reported

    @O2 hi, my PUK code on my online account is not working on my o2 SIM to unlock it. it's working and then lets me set a new SIM pin but then says 'incorrect PUK code'. Can you advise?

  • Stirling_Bear
    Stirling Bear (@Stirling_Bear) reported

    @O2 Hi it seems to be working again after I returned home. Better than the last time when it was down for days

  • ChrisDod1
    Chris Dod (@ChrisDod1) reported

    @O2 I paid £10 to top up PAYG mobile at shop/Post Office. Code entered an hour later didn't work. Contacted O2 "help" line. Told voucher had been redeemed but not credited to me and to get refund from shop/Post Office. They said take problem to O2. No refund. Another PO scandal?