O2 Outage Report in Mitcham, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Mitcham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Mitcham, Greater London, England
The most recent O2 outage reports came from the following cities: Hounslow, City of London, Surbiton, London, Hackney, Croydon, Ilford, Hammersmith, Wembley, Poplar, Richmond, City of Westminster, Southall, Merton and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Internet | |
| City of London |
Phone | |
| Surbiton |
Phone | |
| London |
||
| Hackney |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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RebeccaW40
(@RebeccaW40) reported
from
Epsom and Ewell District, England
@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.
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Alex
(@Alx_R_M) reported
from
Paddington, England
@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺
(@TaniaAlcor) reported
from
Kensington, England
@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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BEX
(@Bex_Stinson) reported
from
Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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emmawebster
(@emmawebster) reported
from
Camberwell, England
@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
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bambam
(@mustafayadigg) reported
from
Croydon, England
@O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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Steffie
(@steffiegc) reported
from
Eltham, England
@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉
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Bev Muir
(@ellajack1) reported
from
Croydon, England
@O2 I cant get through to customer services and its urgent
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jayne Peirce
(@Jayne_JP) reported
Today @O2 you managed to completely delete my husbands account. He uses his phone for business and has no access to anything. YOUR staff member deleted everything his number the lot but are unwilling to sort it with any sort of urgency. Where's the customer service? Help Please!
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Yvonne
(@yvonnemccathie) reported
@O2 Apparently they are not able to help me either!! No one can locate my account yet sent it on to a debt agency!! Shambles
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Sam Coupland
(@strangesam1977) reported
@itsasophslife @O2 Wish i'd thought to look at twitter earlier today and seen this.. have exactly the same problem. Might have a working phone by the end of the week after spending a couple of hours on chat support if i'm lucky.. .@O2 sim switching is a shambles, and means no phone for days.
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🧜🏼♀️ Mythical Siren 🧜🏼♀️
(@Mythical_Siren1) reported
@O2 I’ve done this and it tells me a phone mast is not working. I’m patient and all but the phone mast was out of order last time I raised a complaint! This is well over 6mth ago and the signal is getting worse! At this point I’m paying for something that does not serve it’s purpose!
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CryptoFrog
(@CryptoRM1) reported
@O2 customer services representative hung up on me earlier today because she couldn’t find my account even though I’m a customer for 20+ years. Awful service #o2
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ᖇOᑎᑎIᕮ ᗷᑌᖇᑎS
(@RonnieBurns7) reported
The service/reception over the last few weeks with @O2 has been absolutely minging. So many complaining about it. Continuous dropped calls, calls scrambling while on the phone & some not connecting at all.
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Patrick Toft
(@tofty7) reported
@hughjahfink @GNev2 @O2 Dog **** in the centre of Manchester too
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Sarah JM Jarvis
(@sjmjarvis) reported
@O2 Hi again! I’m afraid I never got the refund for the charges past the date. It was only a few days, but it all adds up, right? The offer originally was a discounted Disney+ price, but I think it works out the same as £2 off phone bill, which is how it’s listed now. Also…
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HughJahFink
(@hughjahfink) reported
@GNev2 I work in central London SE1 @O2 - No signal. I live in SE15 @O2 - No Signal. I listen to the news in the morning, and phone lines constantly breaking up, constantly loosing guests. When did it get so bad?
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Kerry-Louise
(@kerrylouise333) reported
@O2 please help! Following a live chat earlier I was trying to sort out my poor network signal, you were sending a new SIM. I expressed the importance of my phone to make and receive calls from with the hospital and doctors because my gran is unwell! You've now cut my SIM off!!!