O2 outages and service status in Mitcham, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Mitcham, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 22, 11:51 AM GMT+1.
- Internet (70%)
- Wi-fi (20%)
- Phone (10%)
The latest reports from users having issues in Mitcham come from postal codes CR4 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Mitcham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at O2
O2 is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mitcham, England
The most recent O2 outage reports came from the following cities: Mitcham, Croydon, Hammersmith, Kingston upon Thames, Wandsworth, Kensington, Southwark, and Thornton Heath.
| City | Problem Type | Report Time |
|---|---|---|
 Mitcham
|
Internet | 1 day ago |
|
Croydon
|
Wi-fi | 3 days ago |
|
Hammersmith
|
Phone | 4 days ago |
|
Hammersmith
|
Internet | 5 days ago |
|
Kingston upon Thames
|
Internet | 10 days ago |
|
Kingston upon Thames
|
Wi-fi | 18 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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O2 Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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It’s only curly at the front (@sladey66) reported from Camberwell, EnglandIs anybody else getting no service from o2? It’s been woeful for weeks @O2
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Darren C (He/Him) 🏳️🌈🌍🏉 (@SLushCCool) reported from Croydon, England@ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?
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Fatima Duerden 🇪🇺 (@FatimaDuerden) reported from Camberwell, EnglandMy 4G is down. Only Wifi working. @O2 is there a problem??
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Dave McGuane (@DaveMcGuane) reported from Croydon, England@O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...
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Charlene (@Peachey_79) reported from Wandsworth, EnglandMy mum is vulnerable and can’t use the internet... she needs help @O2
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Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England@O2 Doing this means EVERY password has to be entered for everything. This is a REAL pain. I don't think you realise this. I did just logout and log back in. No change. Why is Seetickets no problem and Ticketmaster is a problem?
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Mark Harris (@markh4780) reported from Kensington, England@O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽
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David (@daveya90) reported from Wandsworth, England@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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hedara (@hedaramusic) reported from Hammersmith, England@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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Charlene (@Peachey_79) reported from Wandsworth, England@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Caz Young (@The_Caz) reported from Wandsworth, EnglandStarting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?
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mary spillane (@spillanemary) reported from Wandsworth, England@O2 Pity you can’t provide consistent, reliable service in London
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown
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Gavin Wilson 📺🎥 ♿🏳️🌈 (@GavinWilsonTalk) reported from Merton, England@O2 is the website and app experiencing problems? Trying to update my details with my new debit card number as old one has expired and keep getting error messages 🤔🤔🤔
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Steve Hodgson (@SteveHodgson1) reported from Merton, England@O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent
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des (@des700) reported from Camberwell, EnglandHey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Jóse (@imjoseabreu) reported from Lambeth, England@O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!
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♥♥єmmα♥♥ (@EmmaSaidThis) reported from Camberwell, England@O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Devlin (@sar0dev) reported@O2 visiting family in Wolverhampton and your signal is abysmal. One bar of 5g if I’m lucky. Are there any plans to improve this??
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Hannah (@psych0s0cialz) reported@O2 I don’t understand why you cannot issue a refund directly to the account you took the money from, and then send it as a cheque without even asking first
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Michelle Edwards (@ALittleLaw) reported1.@O2 Since 2022, I have repeatedly raised complaints about ongoing signal outages, yet nothing has been resolved. On 16 April 2026, I spoke with a male operative in your overseas call centre. He acknowledged the long‑running issue and agreed to apply one month’s credit to...
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IndifferentMonKeY- (@IndifferentM) reported@O2 @O2 the worst experience i've EVER had. Stay away from this company.
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julia (@jlixay) reported@O2 ive not had any internet all weekend and its still not fixed, please help!
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bernie mcneill (@macca2002) reported@O2 any update on failed price claim code for M&S, been nearly a week with no resolution. #Priority Monday, extremely disappointed
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carly (@chilconcarly) reported@fireheartmusicx @O2 @Ticketmaster having exact same problem!
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IndifferentMonKeY- (@IndifferentM) reported@ThisMummyGig @O2 threatening me with court over a £1300 bill that i DO NOT OWE. Last month i thought it was all sorted but now a letter today, giving me till tomorrow to pay up! Again today lost hours on the phone with them and apperently i have keep my line open for 5 days to hear back. Awful!
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CurlyJelly (@paulineb1956) reported@StevieDee710 @O2 I've been with EE for yonks, will never not be
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Gareth Morgan (@gazmbuku) reported@TicketmasterUK @O2 priority @shedseven link not working. Just sends me to TM site saying happening now.