O2 Outage Report in Mitcham, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Mitcham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Mitcham, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hackney, Wandsworth, Southwark, Wallington, Kingston upon Thames, Camden Town, City of London, Hammersmith, Croydon, Ealing, City of Westminster, Southall, Bromley and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| Wandsworth |
Phone | |
| Southwark |
Phone | |
| Wallington |
Internet | |
| Kingston upon Thames |
Phone |
Community Discussion
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O2 Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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Jade Wheatley
(@JadeWheatley_) reported
from
Paddington, England
Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬
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Owura kwame
(@Y_Dollars) reported
from
East Ham, England
I can't make or receive calls for the past one hour @O2 try and fix this asap!!!
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Raru
(@raru1980) reported
from
Poplar, England
Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 after this year I will be leaving you after 15 years. Absolute disgrace yet again no signal and will take a week to fix. Not good enough. Time now to look for a decent phone provider that works all the time. #o2
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out
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Lukas DiSparrow
(@LukasDiSparrow) reported
from
Camberwell, England
I wanted to ask chat support at @O2 IS IT POSSIBLE TO UNLOCK MY OLD PHONE. The idiot spent 45 MINUTES just asking ME security questions. STOP WITH THIS UNGA BUNGA CUSTOMER SERVICES. 45 MINUTES of bullshit and not one answer WTF. ******* morons.
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Lyndall
(@LyndallAnn) reported
from
Ealing, England
One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 I can’t make calls from my mobile even to 202 can costumer service call me please very urgent!!!!!!!!
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network
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logan
(@loganwicke) reported
from
Lambeth, England
@O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@O2 please help me
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Fr Chris Phillips
(@phillipsc) reported
from
Camden Town, England
@O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.
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Paul McCaffrey
(@PaulMacca1976) reported
from
Islington, England
People be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service
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MRS
(@TweetMRS) reported
from
Camberwell, England
“The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive
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Tom Quinn®
(@TomTheProducer1) reported
from
City of London, England
@FelicityHannah @O2 network capacity will quickly become the story of WFH and could spark the revolution
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
@O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down
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James Miller
(@jameskibwe) reported
from
Stratford, England
@O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.
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Dré
(@daktadre) reported
from
Merton, England
@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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NEW YT VIDEO - LINK IN BIO🚨
(@zakariyaa_b) reported
from
Poplar, England
@O2 I’m not your customer but I am CERTAIN that this violates GDPR as well as the Data Protection laws
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dani (she/her)
(@countess_demon) reported
@O2 I need your help! my phone died yesterday so I have no phone. I ordered a phone yesterday but somehow the order was cancelled with no notice nor reason. your live chat doesn't let me talk to a human (I don't have access to an app because I don't have a phone!
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chris wood
(@chri5wood) reported
@lebara you literally are the worst.. 4 days without a business line (emergency call out) because you can't port a number correctly!.. left @O2 and regret it straight away.. Anyone know if you port back out if I would take the temp or the 1/2 ported number with me
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Kate Leadbitter
(@kate_p90) reported
@O2 trying to contact o2 about cancelling my contract is terrible. Excessive wait times is ridiculous
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• B e c k i e e • 🍁
(@beckieebabee_x) reported
I’ve uploaded documents which I was not comfy doing. I had it raised, gave a complaint via the phone & email- STILL not done. So I asked to close the request because I cba & want my documents deleted - & guess what.. NOT DONE - Fobbed off & lied to AGAIN @O2 2/3
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Steve Lyall
(@SteveLyall1) reported
@O2 Without doubt the worst network you could join. Signal is a joke, you’ll be lucky to ever keep a phone call live. Then there’s the untrained foreign call centres that have no idea what they are doing. If you want to just raise your blood pressure, this is the company for you
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Andy
(@RJProduction3) reported
@O2 please provide a contact number for your complaint team. You’ve left a person who’s suffered a heart attack with no way to contact anyone . Only because someone has come to the house has help been able to be got 🤬🤬
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• B e c k i e e • 🍁
(@beckieebabee_x) reported
@O2 Cant fix a problem they caused with the name on my account (they used and set up my account with my middle name as my surname) I was told for years to show a marriage certificate - which I can’t. I finally decided to get this changed 1 months later still not done. 1/3
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Tracey Makepeace
(@TraceyMakepeace) reported
@O2 how do I activate the Disney+ discount? I’m a Virgin Media customer which is supposed to give me access to Priority offers.
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ana
(@rightexile) reported
@O2 no luck cancelling my contract on the website, I don’t have access to My O2 app as I’m abroad. can I have some help cancelling please?
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• B e c k i e e • 🍁
(@beckieebabee_x) reported
Removing the request would remove my documents - which makes me feel safer .🤬 Someone do your literal job NOW! I’ve never know a customer service so incompetent. If I have to call again Monday and ask AGAIN, you can kiss this 10+ customer goodbye. @O2