O2 Outage Report in Mitcham, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Mitcham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Mitcham, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Newham, Wembley, Wandsworth, Greenford, Paddington, City of London, Croydon, Hackney, Bromley, Kensington, Poplar, Leatherhead, and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Wi-fi | 6 hours ago |
|
London
|
Phone | 8 hours ago |
|
Hammersmith
|
Internet | 9 hours ago |
|
London
|
Phone | 1 day ago |
|
Hammersmith
|
Internet | 2 days ago |
|
London
|
Wi-fi | 2 days ago |
Community Discussion
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O2 Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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Alan Greene (@AlanGreene73) reported from London, England@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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James Miller (@jameskibwe) reported from Stratford, England@O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.
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Colin Shaw (@ColinShaw_CX) reported from London, EnglandUnbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Carol mcCallum (@Downtonres) reported from Lambeth, England@BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff
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Owura kwame (@Y_Dollars) reported from East Ham, EnglandI can't make or receive calls for the past one hour @O2 try and fix this asap!!!
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steve the taxi (@stephenhdg) reported from Ilford, England@lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out
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🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England@O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down
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logan (@loganwicke) reported from Lambeth, England@O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..
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Dré (@daktadre) reported from Merton, England@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
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sam fowler (@samfowler) reported from Camden Town, England@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
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Lyndall (@LyndallAnn) reported from Ealing, EnglandOne thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.
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Tommy Pickles (@DJTommyPickles) reported from Camberwell, England@O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!
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Daphne & Jake (@madamdaphne) reported from Camberwell, EnglandHello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network
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Alan Greene (@AlanGreene73) reported from London, England@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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James Vertigan (@jamesvertigan) reported from Ealing, England@O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻
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Jonathon (@coffeemadman) reported from City of London, England@O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.
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MSYENHA (@MSYENHA) reported from Wandsworth, England@O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!
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shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
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Alan Greene (@AlanGreene73) reported from London, England@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Murphy (@CAMURPHY) reported@O2 Not spoken to anyone yet, only the "virtual assistant", which was predictably why things went full circle! I'll phone customer services in the morning to sort it out! Get the dev team on the spend cap feature for MyO2! Thanks!
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Peter (@peteredbeau) reported@O2 hello can you please help me, I want to keep my old number but can’t speak to anyone on the phone and when I do it online it asks for my last bill date but I only joined o2 3 days ago so haven’t been billed yet. Please can you help
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Caroline (@harpist100) reported@O2 Two premier data accounts and no service almost two weeks and still not fixed and you’ve said on DM you won’t compensate on bill. Can’t get bank security texts or PayPal login either ‘Apparently’ network up by Thursday 8PM so paying 34 days without service You are taking the p*ss
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Fazey Pie (@FazeyPie) reportedWell @O2 are being fairly awful to my brother. He’s been trying to negotiate what he feels are unfair additional charges but o2 are now preventing him from calling them or doing online chat unless he pays in full. I’ve just heard it myself, the calls disconnect.
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J Y (@Jackyeo1995) reportedWell after being with @O2 for just short of a decade finally left after years of rubbish customer service and poor service. Who knows I could be back but looking forward to being a customer with @EE who have been fab at customer services and great in getting me set up on EE.
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stop vio (@wavejewellery) reported@O2 It happens all@weeken in manchester wife had 4g best I get is 3 g im on payg she’s contract why is she getting preferential service.?
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The Greater Good #StayHomeSaveLives (@Experimentness) reported@O2 bought a new product from you guys with the promise of 6 months free Apple music, but still not received any info about it? Been over a week now. Leaflet says I should receive a text? Can someone help? Cheers!
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🇬🇧 Alfred Nyamongo 🇰🇪 (@Freddy4x) reported@O2 can you stop cutting people's calls whenever we are calling for help. My old man was sold a contract when all he wanted was a pay as you go sim card. @O2 Stop taking advantage of the elderly that are not tech savvy
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мяѕ ℓєуℓαη∂♥ (@Mrs_Leyland) reported@O2 i have recently ended my contract with you and need to pay my final bill but because I am no longer a customer I no longer have access to my o2 to be able to do this. Is there a payment link so that I can pay my final bill??
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This is not my beautiful house 🇪🇺 (@BADHofbauer) reported@O2 has owed me £182.50 for 2 weeks now since apparently they were going to refund it. They have still not given me my money back so I have paid twice to upgrade my broken phone. They were very quick to take my money but they have been awful at paying it back. Don't use #o2.