O2

O2 Outage Report in Mitcham, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Mitcham, Greater London, England 10/29/2025 05:05

October 29: Problems at O2

O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Mitcham, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hackney, Orpington, Oxshott, Hammersmith, Croydon, City of Westminster, Feltham, Southwark, Walton-on-Thames, Cobham, City of London, Camden Town and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomHackney Internet
United KingdomOrpington Total Blackout
United KingdomLondon Internet
United KingdomOxshott Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • janet_heil Janet Heil (@janet_heil) reported from Bromley, England

    @f4feistyfem @inguidowetrust @SEOforlondon @O2 I completely agree @f4feistyfem. I politely asked people next to us to stop shouting and they said *I* was rude and they had to shout because it was so loud. Truly shocking.

  • 2_4_Flinching 2 for flinching (@2_4_Flinching) reported from Camden Town, England

    @O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!

  • chloefinlayson Chloe Finlayson (@chloefinlayson) reported from City of London, England

    @naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though

  • Thinkbig261 Thinkbig26 (@Thinkbig261) reported from Stratford, England

    @O2 I just want to let you know that im going to EE. Its not me its you, your just not what i want no more you don't offer me anything good for being loyal EE is just better. 💔 sorry not sorry p.s its a polite **** you if that wasn't clear but just in case **** YOU!

  • saraminniemay Sara May (@saraminniemay) reported from Lambeth, England

    @O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.

  • davidweir1973 davidweir (@davidweir1973) reported from Ilford, England

    DO NOT USE @O2 **** SERVICE!!!!!

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2

  • myorangetruck Daniel Burgess (@myorangetruck) reported from East Ham, England

    @O2 I sent over a DM yesterday no response and another day with crap data service. Still not fixed

  • OliviaFranceska Liv 🌸🌷 (@OliviaFranceska) reported from Islington, England

    @O2 hi, my data hasn’t been working all day! Please help

  • StellaWYLeung Stella Leung (@StellaWYLeung) reported from Wandsworth, England

    @SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.

  • sophiegdonnelly Sophie Donnelly (@sophiegdonnelly) reported from City of London, England

    @O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢

  • jpfpreston Joshua Preston (@jpfpreston) reported from Camberwell, England

    You don’t get an ounce of data stood on an open-air platform at London Bridge. Been the same for 5 years. I tweeted back then. Send an engineer to platform 12 for a survey. And none of “we don’t guarantee data” -just fix it pls. @O2

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Wandsworth, England

    @SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei

  • Retiremove Jane Slade (@Retiremove) reported from Wandsworth, England

    @O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.

  • davidweir1973 davidweir (@davidweir1973) reported from Ilford, England

    @O2 Enough now, im losing money because of this! Im paying for a service your not providing! So i wish to cancel my contract. Pls have someone call me urgently.... oh wait not they cant can they!!!!!!!! Dm

  • Cronxgrl Rebecca Pickering (@Cronxgrl) reported from Camberwell, England

    @O2 No if I type in WC1 it says there's a mast down

  • MetallicWood 👊🏿 Tinashe 👊🏿 (@MetallicWood) reported from Bromley, England

    @o2 your data coverage is atrocious, one would think you are still stuck in 2006 🙄 #data #o2 #coverage #shit #4gCrap

  • EmmaEgbers Emma Egbers (@EmmaEgbers) reported from Cobham, England

    @O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately

  • CSwanscott Swanscott (@CSwanscott) reported from Camberwell, England

    @O2 My data has been extremely slow/not working the last few days can you help out please !!

  • SimplytheTess Tessa Dowling (@SimplytheTess) reported from Croydon, England

    @O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • GirlsAloudMade Paulette Braybrooke✈️✈️ (@GirlsAloudMade) reported

    @O2 is there a problem with your website??

  • jameswbryan James Bryan (@jameswbryan) reported

    @O2 Why do people on webchat keep promising me an email to help me sort out my phone but then I don't get one! been 2 days now and two pointless conversations :( #O2 #IphoneX #brokenphone

  • benporter80 Ben Porter (@benporter80) reported

    @O2 you’ve had our iPhone for trade in since the 30th jan! Still no payment. This is absolutely shocking service. Please sort this ASAP today for us

  • illucifer Chris 🎬 (@illucifer) reported

    Hey @O2 is your site down? It won’t let me log in.

  • VinnyMcAv Vincent McAviney (@VinnyMcAv) reported

    @O2 It’s not about those issues but I still need to speak to someone as it can’t be done on website or app

  • JohnBerry1874 Jack Berry (@JohnBerry1874) reported

    @O2 can you help? Every time I call someone, they cannot hear me. It’s very frustrating. Is it a fault with the phone? Is it common?

  • amy_rogers Amy Rogers (@amy_rogers) reported

    I'm on @O2 & I have full service bars with 4G showing, but yet my phone can't buffer a youtube video.. anyone else having the same issues?

  • cutebutpsycho36 cutebutpsycho (@cutebutpsycho36) reported

    @O2 trying to top up via app and won’t go through. Have tried two different cards both with more than enough money in accounts. Have also checked with bank who say they can’t even see any declined payments. Is there an issue with your system at the moment?

  • RainbowSerina Rainbow (@RainbowSerina) reported

    How can @o2 justify this behaviour? Going back on the agreement is bad enough but to then demand a reconnection fee because she was disconnected through no fault of her own is utterly appalling. Sort it out please @o2.

  • RhysHarris3 Rhys Harris (@RhysHarris3) reported

    What an appalling company @O2 have become. Hounding my mum for £10, but never answering the phone, or giving any other options than taking time off work, nursing covid patients to go to the bank in person.