O2 Outage Report in Mitcham, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Mitcham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Mitcham, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Southall, Bromley, City of London, Wandsworth, Hackney, Paddington, City of Westminster, Fulham, Hayes, Islington, Hounslow, Surbiton and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
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| London |
Internet | |
| Hammersmith |
Internet | |
| Southall |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Claudia Simms Abram
(@Claudiasabram) reported
from
Islington, England
@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Dowsey 🏆 CHAMP19NS 🏆
(@fbateallthepies) reported
from
Camberwell, England
@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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Raf
(@Mr_Rafal) reported
from
Hackney, England
Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Ogilvie
(@Ogils28) reported
@O2 I spent from 10 am to 10pm yesterday constantly refreshing the o2 priortiry app yesterday and it was down the whole time. So how can you be sold out? How does that work? What an absolute joke of a company! I can't wait to be out of contract with you, customer service is shocking.
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Scott Walker
(@ScottWa25915276) reported
@O2 @peterkay_co_uk Absolute nonsense. Finally got onto 02 priority this morning to find that all tickets were sold out. O2 should feel ashamed and should have been prepared. I don’t feel like a valued customer and O2 should put it right.
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Gee mac
(@na5f5an) reported
@O2 @Shortiesimone There was a bigger issue than force-closing the app would address. The web version was also coming up with the all-too frequent message these days that there was a fault, it had been reported, and come back later. There’s clearly a fundamental underlying issue yet to be resolved.
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Gill Gibb (her/she)
(@Gill_Gibb) reported
@O2 Disgusting to see the tickets on the resale sites why can’t you cancel them? Pure unadulterated greed. You surely must have anticipated this. #nopeterkaytickets
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Warren Whyte
(@WarrenWhyteUK) reported
@O2 @peterkay_co_uk never mind event tickets... what about my @GreggsOfficial today?!
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David Garland
(@DavidGarland1) reported
@O2 That’s all well and good but I fail to understand how you managed to sell out when your site crashed before tickets went on sale???
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Gavin Guest
(@GavinGuest3) reported
@O2 I would like help every time I try start a conversation it says no agents been like this for 2 hours I can’t phone as my calls won’t connect so can I get some help please
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ArtisteApparelLtd
(@ArtisteLtd) reported
@O2 wicked finally after 26 hours I can get into the priority app to try and get tickets for @peterkay_co_uk but they have all gone!! Wicked!! Always pats being a customer for 15 years don’t it 👍🏼 shambolic
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Georgia Parkinson
(@georgia_parki) reported
So the @O2 priority app has been down all this time and somehow the @peterkay_co_uk tickets sell out... And now I'm seeing people selling them for more than face value!?
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Kayleigh Cousins
(@KayleighVal) reported
@O2 the whole of the priority app was down yesterday meaning no only have we missed out on Peter Kay tickets but we also missed out on the other priorities available. Free drinks and ice cream that would have been handy. Such a let down!