O2 Outage Report in Mitcham, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Mitcham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Mitcham, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, City of Westminster, Southall, Merton, Dorking, Ealing, Hayes, Hackney, Epsom, Caterham, Orpington, Oxshott, Croydon and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| Hammersmith |
Internet | |
| City of Westminster |
Internet | |
| Southall |
Internet |
Community Discussion
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O2 Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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Alex
(@Alx_R_M) reported
from
Paddington, England
@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
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Corey Lee
(@caddydorey) reported
from
Croydon, England
@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision
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bambam
(@mustafayadigg) reported
from
Croydon, England
@O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now
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RebeccaW40
(@RebeccaW40) reported
from
Epsom and Ewell District, England
@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉
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Tom Byford
(@tombyford) reported
from
Paddington, England
@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺
(@TaniaAlcor) reported
from
Kensington, England
@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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BEX
(@Bex_Stinson) reported
from
Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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Bev Muir
(@ellajack1) reported
from
Croydon, England
@O2 I cant get through to customer services and its urgent
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kane Reeve
(@SmokeyReeve) reported
@O2 I recently made some changes to my account details and now my phone and watch aren't showing up on my account meaning I cannot pay their bills. Logging into myo2 doesn't work
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Kyle
(@Kyle87550379) reported
@O2 @manansaddique O2 customer service are so thick. Young useless idiots on phone rude clueless omg idiots, I've £60 I did bank transfer to o2 missing and they dint care I'm fuming at these brainless idiots
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Emma Louise
(@EmmaLou29944850) reported
@o2 cust service is shocking! Written a complaint via email and heard NOTHING back! Can’t remortgage and move until they sort out their WRONGFUL claim of debt against us! We never asked, gave permission or even knew about the second mobile account! Lowell discovered it! #fraud
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Krupa kanji
(@Krupa90) reported
@O2 why are you being selective on who you reply to? I’m still waiting for help and the offer will expire soon……
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ruki's christmas ***** ❄️
(@kouspxssy) reported
@O2 are an absolute disgrace. my phone was pick-pocketed in London on Wednesday, we contacted customer service to block the SIM and send out a SIM swap. turns out they messed up, my SIM swap blocked my account from an upgrade for 24 hours, and then we found out today+
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Tim Colledge
(@timcolledge05) reported
@Kyle87550379 @O2 Insane. I’ve never experienced such incompetence. I had a SIM card added to my @virginmedia bundle yesterday on O2, which I didn’t want, realised today. Trying to cancel the additional £10pm charge. The agent now claims I have £15 charges from 20-22 Dec for roaming
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Kyle
(@Kyle87550379) reported
@O2 @timcolledge05 O2 customer service are so thick. Young useless idiots on phone rude clueless omg idiots, I've £60 I did bank transfer to o2 missing and they dint care I'm fuming at these brainless idiots
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Arpita Dutta
(@arpita07_dutta) reported
Horrendous services! I tried to use a free movie coupon exactly at 2pm yesterday however it only kept loading and within a few seconds started showing out of stock @O2 @O2PriorityUK please help to get the voucher ; facing the same issue time and over!!!
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william benstock
(@will6310) reported
@O2 Hi there I've just switch to your network yesterday as I got amazing deal but today I get a email for a bill even tho my sim card hasn't turned up yet !!!!!
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ruki's christmas ***** ❄️
(@kouspxssy) reported
@O2 and useless customer service staff means that it's been 2 days since i lost my phone, i've bought a new phone and it doesn't work. i can't use it, i can't contact anyone, i can't set up my phone. pure incompetence. having my phone stolen is already a distressing experience+