O2

O2 Outage Report in Mitcham, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Mitcham, Greater London, England 12/03/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mitcham, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hackney, Croydon, Ilford, Hammersmith, Wembley, City of London, Poplar, Richmond, Hounslow, City of Westminster, Southall, Merton, Dorking and Ealing.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomHackney Phone
United KingdomLondon Phone
United KingdomCroydon E-mail
United KingdomHackney Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • EmmaSaidThis ♥♥єmmα♥♥ (@EmmaSaidThis) reported from Camberwell, England

    @O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.

  • SLushCCool Darren C (@SLushCCool) reported from Croydon, England

    @O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.

  • ladidalimey david bryant (@ladidalimey) reported from Richmond, England

    @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

  • DaveMcGuane Dave McGuane (@DaveMcGuane) reported from Croydon, England

    @O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...

  • whiterosetyke Keith - newacc. (@whiterosetyke) reported from Islington, England

    @O2 Yes but I deleted it as I said if your reply wasn't a fix (as it's all YOUR fault) I'd block you. You are lucky you aren't blocked @Ofcom

  • whiterosetyke Keith - newacc. (@whiterosetyke) reported from Islington, England

    @O2 I've no DM may I ask, what makes Twitter O2 better then two customer service phone calls and twice into the O2 shop in Camden? The 4 times and completely incapable of of fixing the issue. Just wondering what makes you different.

  • marshallb60 Ben Marshall (@marshallb60) reported from Kingston upon Thames, England

    @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 Pity you can’t provide consistent, reliable service in London

  • nathibeats IG: nathibeats (@nathibeats) reported from East Ham, England

    @O2 what’s happening with the signal? E13 has been out since Sunday, @superdrugmobile I’m making my way to you at this rate. I have important calls to make…

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.

  • Vagabond1107 ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

  • Vagabond1107 ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-

  • SLushCCool Darren C (He/Him) 🏳️‍🌈🌍🏉 (@SLushCCool) reported from Croydon, England

    @ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?

  • misterscoop Darren Boyle (@misterscoop) reported from Brentford, England

    @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

  • HawanDs Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England

    @O2 is okay but when it comes to speak to customer services 😴

  • DaveMcGuane Dave McGuane (@DaveMcGuane) reported from Croydon, England

    @O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?

  • Marcus_dd1 Marcus (@Marcus_dd1) reported from Southall, England

    @O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please

  • michaelbeverla1 michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England

    @O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isn’t

  • SophieGudge_ Soph 💕 (@SophieGudge_) reported from Ilford, England

    This @O2 mast issue in Brentwood is beyond a joke… My internet doesn’t get installed for 2 weeks.. I’m going to be sat twiddling my thumbs. I hear it’s been going on for a year.. Don’t expect to hear from me past 5pm till the 1st October.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • S_man1584 Si (@S_man1584) reported

    @O2 I’ve updated my card details via the app and online (just in case) both times I’ve had a msg+email saying “we’ve updated your card details”but afterwards I’m get another msg saying my card is about to expire-it’s a new card. This is an on going issue for my wife too. Why?

  • OldGregg84 Old Gregg (@OldGregg84) reported

    @O2 when are you going to start providing a decent service. Once again I’ve been out full signal, 4G but cannot use mobile data?

  • OldGregg84 Old Gregg (@OldGregg84) reported

    @O2 when are you going to start providing a decent service. Once again I’ve been out full signal, 4G but cannot use mobile data?

  • literamie_ amie (@literamie_) reported

    @O2 your website says I can cancel my contract online in myo2, but this option doesn’t seem to appear anywhere for me. Can you explain where to find it?

  • OldGregg84 Old Gregg (@OldGregg84) reported

    @O2 when are you going to start providing a decent service. Once again I’ve been out full signal, 4G but cannot use mobile data?

  • literamie_ amie (@literamie_) reported

    @O2 your website says I can cancel my contract online in myo2, but this option doesn’t seem to appear anywhere for me. Can you explain where to find it?

  • OldGregg84 Old Gregg (@OldGregg84) reported

    @O2 when are you going to start providing a decent service. Once again I’ve been out full signal, 4G but cannot use mobile data?

  • OldGregg84 Old Gregg (@OldGregg84) reported

    @O2 when are you going to start providing a decent service. Once again I’ve been out full signal, 4G but cannot use mobile data?

  • S_man1584 Si (@S_man1584) reported

    @O2 I’ve updated my card details via the app and online (just in case) both times I’ve had a msg+email saying “we’ve updated your card details”but afterwards I’m get another msg saying my card is about to expire-it’s a new card. This is an on going issue for my wife too. Why?

  • literamie_ amie (@literamie_) reported

    @O2 your website says I can cancel my contract online in myo2, but this option doesn’t seem to appear anywhere for me. Can you explain where to find it?