O2 Outage Report in Mitcham, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Mitcham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 29: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Mitcham, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hackney, Orpington, Oxshott, Hammersmith, Croydon, City of Westminster, Feltham, Southwark, Walton-on-Thames, Cobham, City of London, Camden Town and Newham.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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Janet Heil
(@janet_heil) reported
from
Bromley, England
@f4feistyfem @inguidowetrust @SEOforlondon @O2 I completely agree @f4feistyfem. I politely asked people next to us to stop shouting and they said *I* was rude and they had to shout because it was so loud. Truly shocking.
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2 for flinching
(@2_4_Flinching) reported
from
Camden Town, England
@O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!
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Chloe Finlayson
(@chloefinlayson) reported
from
City of London, England
@naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though
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Thinkbig26
(@Thinkbig261) reported
from
Stratford, England
@O2 I just want to let you know that im going to EE. Its not me its you, your just not what i want no more you don't offer me anything good for being loyal EE is just better. 💔 sorry not sorry p.s its a polite **** you if that wasn't clear but just in case **** YOU!
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Sara May
(@saraminniemay) reported
from
Lambeth, England
@O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.
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davidweir
(@davidweir1973) reported
from
Ilford, England
DO NOT USE @O2 **** SERVICE!!!!!
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
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Daniel Burgess
(@myorangetruck) reported
from
East Ham, England
@O2 I sent over a DM yesterday no response and another day with crap data service. Still not fixed
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Liv 🌸🌷
(@OliviaFranceska) reported
from
Islington, England
@O2 hi, my data hasn’t been working all day! Please help
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Stella Leung
(@StellaWYLeung) reported
from
Wandsworth, England
@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
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Sophie Donnelly
(@sophiegdonnelly) reported
from
City of London, England
@O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢
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Joshua Preston
(@jpfpreston) reported
from
Camberwell, England
You don’t get an ounce of data stood on an open-air platform at London Bridge. Been the same for 5 years. I tweeted back then. Send an engineer to platform 12 for a survey. And none of “we don’t guarantee data” -just fix it pls. @O2
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Wandsworth, England
@SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei
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Jane Slade
(@Retiremove) reported
from
Wandsworth, England
@O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.
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davidweir
(@davidweir1973) reported
from
Ilford, England
@O2 Enough now, im losing money because of this! Im paying for a service your not providing! So i wish to cancel my contract. Pls have someone call me urgently.... oh wait not they cant can they!!!!!!!! Dm
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Rebecca Pickering
(@Cronxgrl) reported
from
Camberwell, England
@O2 No if I type in WC1 it says there's a mast down
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👊🏿 Tinashe 👊🏿
(@MetallicWood) reported
from
Bromley, England
@o2 your data coverage is atrocious, one would think you are still stuck in 2006 🙄 #data #o2 #coverage #shit #4gCrap
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Emma Egbers
(@EmmaEgbers) reported
from
Cobham, England
@O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately
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Swanscott
(@CSwanscott) reported
from
Camberwell, England
@O2 My data has been extremely slow/not working the last few days can you help out please !!
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Tessa Dowling
(@SimplytheTess) reported
from
Croydon, England
@O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paulette Braybrooke✈️✈️
(@GirlsAloudMade) reported
@O2 is there a problem with your website??
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James Bryan
(@jameswbryan) reported
@O2 Why do people on webchat keep promising me an email to help me sort out my phone but then I don't get one! been 2 days now and two pointless conversations :( #O2 #IphoneX #brokenphone
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Ben Porter
(@benporter80) reported
@O2 you’ve had our iPhone for trade in since the 30th jan! Still no payment. This is absolutely shocking service. Please sort this ASAP today for us
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Chris 🎬
(@illucifer) reported
Hey @O2 is your site down? It won’t let me log in.
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Vincent McAviney
(@VinnyMcAv) reported
@O2 It’s not about those issues but I still need to speak to someone as it can’t be done on website or app
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Jack Berry
(@JohnBerry1874) reported
@O2 can you help? Every time I call someone, they cannot hear me. It’s very frustrating. Is it a fault with the phone? Is it common?
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Amy Rogers
(@amy_rogers) reported
I'm on @O2 & I have full service bars with 4G showing, but yet my phone can't buffer a youtube video.. anyone else having the same issues?
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cutebutpsycho
(@cutebutpsycho36) reported
@O2 trying to top up via app and won’t go through. Have tried two different cards both with more than enough money in accounts. Have also checked with bank who say they can’t even see any declined payments. Is there an issue with your system at the moment?
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Rainbow
(@RainbowSerina) reported
How can @o2 justify this behaviour? Going back on the agreement is bad enough but to then demand a reconnection fee because she was disconnected through no fault of her own is utterly appalling. Sort it out please @o2.
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Rhys Harris
(@RhysHarris3) reported
What an appalling company @O2 have become. Hounding my mum for £10, but never answering the phone, or giving any other options than taking time off work, nursing covid patients to go to the bank in person.