O2 Outage Report in Mitcham, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Mitcham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Mitcham, England
The most recent O2 outage reports came from the following cities: City of London, London, Hammersmith, Newham, Wembley, Wandsworth, Greenford, Paddington, Croydon, Hackney, Bromley, Kensington, Poplar, Leatherhead, and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames
|
Wi-fi | 5 seconds ago |
|
City of London
|
Internet | 17 hours ago |
|
London
|
Wi-fi | 2 days ago |
|
London
|
Phone | 2 days ago |
|
Hammersmith
|
Internet | 2 days ago |
|
London
|
Phone | 3 days ago |
Community Discussion
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O2 Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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Sara May (@saraminniemay) reported from Lambeth, England@O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.
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Stella Leung (@StellaWYLeung) reported from Wandsworth, England@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
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Thinkbig26 (@Thinkbig261) reported from Stratford, England@O2 I just want to let you know that im going to EE. Its not me its you, your just not what i want no more you don't offer me anything good for being loyal EE is just better. 💔 sorry not sorry p.s its a polite **** you if that wasn't clear but just in case **** YOU!
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Emma Egbers (@EmmaEgbers) reported from Cobham, England@O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately
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Steve Hodgson (@SteveHodgson1) reported from Merton, EnglandWow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
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Swanscott (@CSwanscott) reported from Camberwell, England@O2 My data has been extremely slow/not working the last few days can you help out please !!
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davidweir (@davidweir1973) reported from Ilford, England@O2 Enough now, im losing money because of this! Im paying for a service your not providing! So i wish to cancel my contract. Pls have someone call me urgently.... oh wait not they cant can they!!!!!!!! Dm
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2 for flinching (@2_4_Flinching) reported from Camden Town, England@O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!
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Janet Heil (@janet_heil) reported from Bromley, England@f4feistyfem @inguidowetrust @SEOforlondon @O2 I completely agree @f4feistyfem. I politely asked people next to us to stop shouting and they said *I* was rude and they had to shout because it was so loud. Truly shocking.
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Rebecca Pickering (@Cronxgrl) reported from Camberwell, England@O2 No if I type in WC1 it says there's a mast down
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Chloe Finlayson (@chloefinlayson) reported from City of London, England@naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though
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Daniel Burgess (@myorangetruck) reported from East Ham, England@O2 I sent over a DM yesterday no response and another day with crap data service. Still not fixed
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Tessa Dowling (@SimplytheTess) reported from Croydon, England@O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2
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Sophie Donnelly (@sophiegdonnelly) reported from City of London, England@O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢
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👊🏿 Tinashe 👊🏿 (@MetallicWood) reported from Bromley, England@o2 your data coverage is atrocious, one would think you are still stuck in 2006 🙄 #data #o2 #coverage #shit #4gCrap
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steve jones (@jonesy040669) reported from Croydon, England@O2 my phone doesn’t connect to the internet via 4G can you help me
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Jane Slade (@Retiremove) reported from Wandsworth, England@O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.
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steve jones (@jonesy040669) reported from Croydon, England@O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi
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Eddie Clarke 🐝 (@eddieclarke96) reported from Wandsworth, England@SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Erfan Arab (@Orfie40Arab) reported@O2 overcharged me and they promised 3 times to reimburse and and compensate me several times but they never kept their promises. @02 service is pathetic and shameful.
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SuperNanny’sNastyBigSister (@nastybigsister) reported@page_pageyworld @O2 Same thing happening to my very distraught 72 year-old Mum. Threatening letters from @O2, has tried calling, texting, going down to their shop, action fraud, etc. O2 sending her from pillar to post. #O2fraud #O2harrassment
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Norman Stevenson 🇺🇦🇬🇧🇺🇦 (@adviceNorm) reported@O2 @virginmedia Please help! It’s impossible to get help from 02 - they are billing me for a phone number I haven’t got and don’t want to help. They also ignore complaint letters. Anyone out there ever had any good service from them?
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SuperNanny’sNastyBigSister (@nastybigsister) reported@Zahid94A @O2 Same thing happening to my very distraught 72 year-old Mum. Threatening letters from @O2, has tried calling, texting, going down to their shop, action fraud, etc. O2 sending her from pillar to post. #O2fraud #O2harrassment #insidejob
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Simon's (@_it_again_71) reported@O2 trying to swap to a new SIM and keep being told the ssn is not recognised, any help please
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Zeba Arif (@ZebaArif) reportedI cannot believe how poor O2 Customer Service is!!! Waited in a queue to be answered, only to be told they're closed!! How far have they fallen. Time to find another service provider. Adieu, @O2. I have been a loyal customer for decades. No more.
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Bdh374 (@bdh374) reported@O2 Not happy, at till in Greggs with breakfast roll and get sorry there was a problem. Out of stock at 10;14 and all my Greggs rewards have disappeared.
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Rebecca (@l8rebecca) reported@JohnnyFocal @O2 Worst customer service ever!
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HollyAHarvey Author (@HAHarveyAuthor) reported@O2 I have tried to get support via your app, DM and general Twitter. Are you no longer providing customer support? I'm going to have to cancel if I can't get the call issue sorted out. Thanks.
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Jay (@join4te) reported@O2 Day 136 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.