O2 Outage Report in Mitcham, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Mitcham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Mitcham, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Southwark, City of London, Croydon, Ealing, City of Westminster, Southall, Bromley, Wandsworth, Hackney, Paddington, Fulham, Hayes and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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Andy Denial 📸
(@NorthernlyExpo) reported
from
Islington, England
@O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.
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Craig Freeman
(@craigdfreeman) reported
from
Redhill, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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James Murray
(@jamesmurray07) reported
from
Camden Town, England
.@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).
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Nicola Fish 💙
(@Nicolanoodle) reported
from
Richmond, England
@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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Aurélien
(@aur_elien) reported
from
Hackney, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Ruth Holliday
(@RuthHolliday13) reported
from
Hammersmith, England
Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great
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HeHymn ³⁰
(@brineferry) reported
from
Brentford, England
@O2 are you broken
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
Camden Town, England
@O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!
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Tony Crean
(@tony1945) reported
from
Richmond, England
@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Katy Hall
(@katyhall26) reported
from
Hammersmith, England
Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Ian Crowne
(@Toucsy) reported
from
Poplar, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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Bede Feltham 💙
(@bedefeltham) reported
from
Esher, England
@O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx
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Josh
(@JoshBates) reported
from
Paddington, England
@O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.
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Amalik799
(@Amalik7991) reported
from
Kingston upon Thames, England
@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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OSN - Everything Workplace
(@OffSuppliesNow) reported
@O2 Your Bio says “Pop into our DM’s if you need a helping hand” so I do then I get the reply…. Due to system limitations we're unable to support any further conversation via Twitter/X. We're sorry for any inconvenience caused. Please contact us on our alternative channels….
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Mitchell Krauss
(@kraussy120) reported
@O2 I need help! I now live abroad and I need to cancel my monthly airtime payments now that my contract has ended! I cannot fine anywhere to do this on the my o2 page 😢😢
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Andrew Myers
(@andrew_myers) reported
@O2 Hi- I have not received my o2 volt benefits despite being a virgin media customer, my accounts being linked and your customer service team confirming my account is eligible. I joined o2 in June - so why has it taken so long to receive my double data please?
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Julie Dawson
(@JulieDawso2380) reported
Have O2 contract with phone not used for several months (unknown to me). When I contact @O2, they won't cancel immediately after no use for over 6 months, no, no. They want to SQUEEZE another payment from me next month even though the phone is out of contract. Money grabbing @O2
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markus
(@markypee43) reported
@O2 your phone signal is absymal. Can't get one in most of Newport. Will be leaving as soon as I can.
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I am Amin 🇮🇷🇩🇪
(@iamin986) reported
My biggest mistake was ordering eSim from @O2 with unlimited data Why should I wait a week to get an eSim? While other companies such as @holafly_com issue the qr code as soon as you order? @o2cando #O2
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blootoon boy
(@PeteBayliss4) reported
@O2 I have three phones, two watches and a tablet, tried to switch up my phone in store and was told I didn't pass the eligibility check so I tried to do it on line and got the same thing then I called customer services to find out what was going on, on for 1hr for the same outcome.
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Fiona Reynolds
(@fionaellenr) reported
@O2 how am I supposed to pay my bill when you’ve made it impossible to access my account? I’m not a virgin media customer and also, every time I click on the number that I need a verification code sent to, you send it to the other one instead! Sort it out!
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Chris Thompson
(@ThompsonCJ91) reported
@daviddunninguk @O2 O2 has gone from one of the best to the worst in this area and North Yorkshire. I have been with them for 15 years and I think it’s come to the point to change. Quite often full 5G signal but won’t access the internet. You ring up to tell them and they say nothings reported 😴
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Marrrcin
(@Marrrcin1) reported
@O2 you couldn’t transfer my phone to new contract and as a result, it’s been disconnected for more than a month. Your complaint department keeps telling me it’s not fixed yet for two weeks, I can’t get PACCode to move to another provider! It’s ridiculous!!!