O2 Outage Report in Mitcham, Greater London, England

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Mitcham, England

The most recent O2 outage reports came from the following cities: City of London, Kingston upon Thames, London, Hammersmith, Newham, Wembley, Wandsworth, Greenford, Paddington, Croydon, Hackney, Bromley, Kensington, Poplar, and Leatherhead.

City	Problem Type	Report Time
City of London	Phone	44 minutes ago
Kingston upon Thames	Wi-fi	2 days ago
City of London	Internet	3 days ago
London	Wi-fi	4 days ago
London	Phone	4 days ago
Hammersmith	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

• 
  Rebecca Pickering (@Cronxgrl) reported 15 seconds ago from Camberwell, England

  @O2 No if I type in WC1 it says there's a mast down

• 
  Zara (@zarascakes) reported 14 minutes ago from Croydon, England

  @ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡

• 
  Thinkbig26 (@Thinkbig261) reported 15 minutes ago from Stratford, England

  @O2 I just want to let you know that im going to EE. Its not me its you, your just not what i want no more you don't offer me anything good for being loyal EE is just better. 💔 sorry not sorry p.s its a polite **** you if that wasn't clear but just in case **** YOU!

• 
  Hannah Jones (@hannahmjoness) reported 15 minutes ago from Camberwell, England

  @O2 your 3G service in London is actually a joke

• 
  steve jones (@jonesy040669) reported 15 minutes ago from Croydon, England

  @O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi

• 
  Chloe Finlayson (@chloefinlayson) reported 18 minutes ago from City of London, England

  @naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though

• 
  Sophie Donnelly (@sophiegdonnelly) reported 20 minutes ago from City of London, England

  @O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢

• 
  steve jones (@jonesy040669) reported 23 minutes ago from Croydon, England

  @O2 my phone doesn’t connect to the internet via 4G can you help me

• 
  davidweir (@davidweir1973) reported 24 minutes ago from Ilford, England

  DO NOT USE @O2 **** SERVICE!!!!!

• 
  Tessa Dowling (@SimplytheTess) reported 26 minutes ago from Croydon, England

  @O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2

• 
  davidweir (@davidweir1973) reported 27 minutes ago from Ilford, England

  @O2 Enough now, im losing money because of this! Im paying for a service your not providing! So i wish to cancel my contract. Pls have someone call me urgently.... oh wait not they cant can they!!!!!!!! Dm

• 
  2 for flinching (@2_4_Flinching) reported 28 minutes ago from Camden Town, England

  @O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!

• 
  utterlee (@LeeButterley) reported 29 minutes ago from Brentford, England

  @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

• 
  Rachel Winn Casting (@RachelWinnCast) reported 38 minutes ago from Redhill, England

  @O2 I have never had such a farce buying a phone. Terrible service and now to top it off I’m sent 4 letters in one day saying I owe money (I don’t, I’ve triple checked and it’s you that owes me!) and now I’m sent bullying letters saying it’s been passed to the debt collectors!

• 
  Lynsey White (@LynseyWhite2) reported 43 minutes ago from Wandsworth, England

  @O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice

• 
  Emma Egbers (@EmmaEgbers) reported 47 minutes ago from Cobham, England

  @O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately

• 
  👊🏿 Tinashe 👊🏿 (@MetallicWood) reported 48 minutes ago from Bromley, England

  @o2 your data coverage is atrocious, one would think you are still stuck in 2006 🙄 #data #o2 #coverage #shit #4gCrap

• 
  Jane Slade (@Retiremove) reported 49 minutes ago from Wandsworth, England

  @O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.

• 
  Eddie Clarke 🐝 (@eddieclarke96) reported 50 minutes ago from Wandsworth, England

  @SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei

• 
  Steve Hodgson (@SteveHodgson1) reported 58 minutes ago from Merton, England

  Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MMM 007™ 💙 (@Meloney007) reported 1 minute ago

  @O2 you booked a call back for me for today as my new phone is kaput. Your phone menu keeps hanging up on me. Want a replacement phone and I can’t get through to anyone 🤯 help please

• 
  WineDan (@CakeDan5) reported 8 minutes ago

  @O2 your customer service line is terrible. Try to talk to someone about changing my tariff to one I’ve seen ON YOUR WEBSITE you send a link showing prices twice as high! After which all routes seem to lead to being cut off!! I know Covid but really, come on!

• 
  Stephanie Croucher (@Stephan59673910) reported 8 minutes ago

  @O2 why is my 4G so awful I pay so much money for it every month for nothing to load?

• 
  vanessa ⁷ (@EMPIREJE0N) reported 9 minutes ago

  @TheO2 @O2 **** sorry

• 
  Richard Wall (@writinblues) reported 17 minutes ago

  @O2 trying to contact your telephone support dept, but you keep ending the call... 🤬🤬🤬

• 
  Galloway Flooring (@floorexcellence) reported 17 minutes ago

  @O2 you keep cutting my off while I’m talking to you to solve a problem, a problem of your making but I can not for the life of me speak to a human, when I do they cut me off Your customer service is a disgrace

• 
  Rory (@rf_twit) reported 20 minutes ago

  Customer of @O2 for more than a decade naively (loyally?) does not check competitors before sorting upgrade and was yesterday promised a call back today (that did not happen). I call you back this evening and am given completely different info to yesterday's info. How so?

• 
  Mark O'Callaghan 💙💋 (@EventOCallaghan) reported 22 minutes ago

  people ask me what did you spend lockdown down doing? I say trying to sort my crap customer service out that I keep getting not like there much unless to entertain my self with @PayZilch @IcelandFoods @O2

• 
  Sean Constable (@BinkyMcBiff) reported 22 minutes ago

  @kellyfhaycock @O2 I have been thinking exactly the same - must be one of those enticing new customer things. But like new Sky Tv customers paying £50 a month less than me despite me being a customer for years. Cannot recall the exact moment customer loyalty started being punishable??

• 
  Ellen (@LadyOfAquitaine) reported 22 minutes ago

  @O2 would it be possible to try and get a Disney+ subscription with my contract? I know you do it for new customers but I’ve been an o2 customer since I was 16 in 2006!