O2

O2 Outage Report in Mitcham, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Mitcham, Greater London, England 01/08/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mitcham, Greater London, England

The most recent O2 outage reports came from the following cities: Croydon, City of Westminster, Hammersmith, London, Southall, Bromley, City of London, Wandsworth, Hackney, Paddington, Fulham, Hayes, Islington, Hounslow and Surbiton.

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City Problem Type Report Time
United KingdomCroydon Phone
United KingdomCroydon Phone
United KingdomCity of Westminster Phone
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 it’s been three weeks now and very poor customer service no response???

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!

  • hedaramusic hedara (@hedaramusic) reported from Hammersmith, England

    @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • aydenwilsonHE Ayden Wilson (@aydenwilsonHE) reported from Hackney, England

    Anyone else lost @O2 signal?

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 having bad experience with o2 service after 15 year 😡😡😡

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • martinkay11 Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

  • cgledhill Chris Gledhill (@cgledhill) reported from Whyteleafe, England

    @AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi

  • MCFCLondon Tueartsboots 🐝🌹✝️🇬🇧🇺🇸 (@MCFCLondon) reported from East Ham, England

    @O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

  • daveya90 David (@daveya90) reported from Wandsworth, England

    @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • gwladysmattEFC matt (@gwladysmattEFC) reported

    @O2 you’re customer service is a disgrace by the way

  • donnyhendry82 Neil Hendry (@donnyhendry82) reported

    @O2 why have I not heard anything regarding the extra offer for Disney+ I received a txt more than 24 hours advising it would be added however all it says on myo2 is press to activate, I am getting rather annoyed with the service and cannot get to speak to anyone at o2

  • Niallivm Neil Bailey (@Niallivm) reported

    @O2 Neighbours on O2 contracts tell me this is a long-running issue that also affects GiffGaff users

  • gwladysmattEFC matt (@gwladysmattEFC) reported

    @O2 Your customer service is a disgrace by the way

  • benjaminlocke92 🎄(Benjamin) Locke it’s nearly Christmas! (@benjaminlocke92) reported

    @O2 Hi Please help with Disney+ I’ve been waiting 48 hours for the text telling me my free 6 months is ready to use. Tried to activate extra in My O2 but keep getting a 404 page error? 😭

  • CrushCrush911 CrushCrush (@CrushCrush911) reported

    @O2 I need help!

  • Mrs_LoveGeog Mrs Love (@Mrs_LoveGeog) reported

    @O2 customer service is a joke! Just want to pay off my device plan.First 2 attempts I was hung up on,3rd attempt saw me transferred to 3 different advisors,each went through security&then said they couldn’t help. 30 minutes later the final advisor was WFH&also couldn’t help 🙄

  • Making_Money321 ? (@Making_Money321) reported

    @O2 “2729” does exactly the same… straight to your stupid automated payment line so please stop fobbing me off

  • gilliandarcy1 Gillian (@gilliandarcy1) reported

    @virginmedia Its ok i have @O2 and @Sky trying to help now, and so far they seem much more trustworthy

  • kojecat Vicki 👩🏻 & Pearl 🐶🐾 (@kojecat) reported

    @nufcmad1 @O2 @gwladysmattEFC Exactly…. Very selective help!