O2

O2 Outage Report in Mitcham, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Mitcham, Greater London, England 12/14/2025 06:20

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mitcham, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hackney, Paddington, City of Westminster, Fulham, Hayes, Islington, Hounslow, City of London, Surbiton, Croydon, Ilford, Hammersmith, Wembley and Poplar.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPaddington Total Blackout
United KingdomCity of Westminster Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    Anyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.

  • JackHumphreyKM Jack humphrey (@JackHumphreyKM) reported from Banstead, England

    @O2 are you having service issues?

  • KnellTaylor Lucy K-T (@KnellTaylor) reported from Croydon, England

    Sometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷

  • atkin_julie julie atkin (@atkin_julie) reported from Islington, England

    O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2

  • ksjsowhat fiono (@ksjsowhat) reported from Paddington, England

    @O2 anything you can help with?

  • ruthie82 Ruth Maurice (@ruthie82) reported from Merton, England

    @O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.

  • KentishMole Christian Mole (@KentishMole) reported from Camberwell, England

    @O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?

  • THE_COLSON Shasa Colson (@THE_COLSON) reported from Merton, England

    @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

  • iainkernaghan Iain (@iainkernaghan) reported from Redhill, England

    @O2 3 devices and I finally got somewhere, but no black friday extra as i have a bolt on and the logic of the bonus replacing it was never considered...

  • brettriot Brett (@brettriot) reported from Camden Town, England

    @O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?

  • iainkernaghan Iain (@iainkernaghan) reported from Redhill, England

    Well @O2 i nearly upgraded my phone. Shame you misled me on your black friday airtime discount, wiped the basket and now just give me "400 bad request" pages. "Help" is useless, just loops of questions...

  • PaulGrayburn PG (@PaulGrayburn) reported from City of London, England

    @O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.

  • shanianderson_ Shani (@shanianderson_) reported from Lambeth, England

    @O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email

  • liezel_t ☆ Liezel ☆ (@liezel_t) reported from Merton, England

    Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?

  • DavidHHeadley David Henry Headley (@DavidHHeadley) reported from Islington, England

    That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • elPr1ncipe Tom L (@elPr1ncipe) reported

    @MarkEvansO2 Absolute disgraceful customer service experience! Asinine complaints and escalation process; breached SLAs; inconsistent messaging from your so-called customer service reps. What’s going on @O2 ??? I’m at wits end!

  • rp7673 Richard Parker (@rp7673) reported

    @barratt1556 @O2 @EE I’ve gone SIM only £10 a month, unlimited calls and texts, 30gb of data and free roaming. Great deal , crap signal. Rather pay more at EE and have decent signal and data speed

  • ronn0c 👽 (@ronn0c) reported

    @O2 I can have 4g and full bars of signal but still won't be able to load anything and text messages fail to send. Calls connect to a mobile but there's no sound either end, but if I call an 0800 number for example I have no issues. I'm PAYG and get the £10 bundle each month

  • Victoriiaem1ly VictoriiaEmilyy 🦋 (@Victoriiaem1ly) reported

    @O2 are you having network issues??

  • YaBoyMonkz TTV YaBoyMonkz (@YaBoyMonkz) reported

    @GlennSmithF1 @O2 I must agree, I've not been able to get a proper signal since I've been with O2, my data always goes on and off, if I'm in a certain place on my street my sim does not work. I don't know what O2 have done to their services but they've gone terrible.

  • YaBoyMonkz TTV YaBoyMonkz (@YaBoyMonkz) reported

    @O2 wtf is happening to your stupid horrible cheap signal!!! Every 5 mins my signal goes on my phone! Every 5 mins my 4g goes off and my internet, honestly you've got to be the worse company out there now for sure. You basically don't get signal with O2 anymore is that! #slow.

  • RutherfordLucy luce (@RutherfordLucy) reported

    I swear @O2 got a mast down every week, what you playing at? Sort it out will ya.

  • AdamPeat2 Adam Peat (@AdamPeat2) reported

    @O2 shoutout to you. So you remove my account cause I switch to @ThreeUK cause they actually provide customer service. And then because you failed to charge me for my device plan you demand the money from me. But God forbid any of you answer a call to sort it. You are a waste

  • RobFroome Rob Froome (@RobFroome) reported

    Shocking customer service from @O2 this week. Called 4 times to sort something and still not sorted. One operator said “don’t believe Customer Service, they just tell lies to get business as they want the Commission”. No call backs when promised. No apologies #o2 #CustomerService

  • bigkitchxo olivia (@bigkitchxo) reported

    @O2 worst customer service, cancelled a contract within a day of taking it out and now getting letters claiming I owe them... can't even get through on the phone either 🙄😤