O2

O2 Outage Report in Mitcham, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Mitcham, Greater London, England 01/16/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Mitcham, Greater London, England

The most recent O2 outage reports came from the following cities: London, Southwark, City of London, Croydon, Ealing, City of Westminster, Hammersmith, Southall, Bromley, Wandsworth, Hackney, Paddington, Fulham, Hayes and Islington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Total Blackout
United KingdomLondon Phone
United KingdomCity of London Phone
United KingdomCroydon Total Blackout
United KingdomSouthwark Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • spiritualvodka gwen 🕸🕷 (@spiritualvodka) reported from Stratford, England

    @O2 hi! I’m not sure if this is a you problem or an apple problem. But my mobile data will completely shut off around 4/5 times a day, turning the data on and off doesn’t bring it back. I have to completely reboot my phone 5 times a day at the moment. Pls help!!

  • kw1330 keith watson ⚫️ (@kw1330) reported from Camberwell, England

    @O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain

  • JamesElston3 James Elston (@JamesElston3) reported from Hammersmith, England

    @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀

  • s11kda Sam D (@s11kda) reported from City of London, England

    @O2 what a shambles of a customer service

  • lofty_london London Lofty (@lofty_london) reported from Camberwell, England

    @O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.

  • vodaka_orange shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England

    @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

  • omar_sheikh Omar Sheikh (@omar_sheikh) reported from Lambeth, England

    @O2 Worst. Network. Ever.

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

  • julsbvby afia. (@julsbvby) reported from Paddington, England

    It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.

  • Downtonres Carol mcCallum (@Downtonres) reported from Lambeth, England

    @BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • coffeemadman Jonathon (@coffeemadman) reported from City of London, England

    @O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • samfowler sam fowler (@samfowler) reported from Camden Town, England

    @O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....

  • julsbvby juls. (@julsbvby) reported from Camberwell, England

    @O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻

  • ejp72 Liz (@ejp72) reported from Poplar, England

    @O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.

  • MSYENHA MSYENHA (@MSYENHA) reported from Wandsworth, England

    @O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!

  • tjwmurphy Timothy Murphy (@tjwmurphy) reported from Paddington, England

    @virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Handsintheruck1 HandsintheRuck (@Handsintheruck1) reported

    @John71381259 @EnglandRugby @O2 Worst player on the pitch today. Great career but well past his use by date. Slow inaccurate service and shocking kicking game. Ben Spencer is the best option when fit.

  • Adam_Tate1 Adam Tate (@Adam_Tate1) reported

    'Do you need any accessories?', 'this is how the contract works', 'thank you'. One of the two 'assisting' me did not even speak to me. If this had been my first interaction with @O2 then I definitely would not have become a new customer. #o2 #poorcustomerservice

  • jacwhitmo1 jac whitmee (@jacwhitmo1) reported

    @O2 why are you penalising current customers over data, but you will offer (for the same money) unlimited data. Thanks o2 for bending me over but someone that signs up today or not just buys a sim gets a better deal customer service 10/10. After 8 years+ thank you.

  • IestAth Ath Iest (@IestAth) reported

    @O2 Can you have someone who speaks English email me? I’ve been trying for 3 days to sort out a billing problem on your end and I’m getting nowhere through the in app chat. It’s getting ridiculous now.

  • Adam_Tate1 Adam Tate (@Adam_Tate1) reported

    So, went to collect my new phone (Samsung S22) from @O2 Highcross Leicester. What horrendous customer service, it took 20 minutes to be served, handed over my collection reference email, not once did I get 'how are you?', 'Can I help?', 'Do you need help with setup?',

  • voice_ex The Voice (@voice_ex) reported

    @o2 you must be having a bad day no 5g in Wolverton when there always has been and only 3 bars on 4g

  • alexgoodman101 Alex Goodman (@alexgoodman101) reported

    The worst experience from @O2 of my life. Can’t receive calls or texts after port last week. No one able to resolve after phoning every day. Can’t even leave to go back to EE as pac codes can only be texted (which I’m not receiving). Feel trapped and no one taking ownership:(

  • regency31 rachel green 🕷 (@regency31) reported

    @O2 @peterkay_co_uk Bought tickets the last time only to be let down not again

  • ironfoxuk Jonathan (@ironfoxuk) reported

    @O2 @peterkay_co_uk Is your priority app down?? Nothing is loading!

  • mthepalacefan Emma Norton (@mthepalacefan) reported

    @O2 how many more months til you fix my phone signal? Once again, after a couple of days working, it is offline. No compensation, no service. Can't even call you to complain. Awful