O2 Outage Report in Mitcham, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Mitcham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Mitcham, Greater London, England
The most recent O2 outage reports came from the following cities: London, Wembley, City of London, Poplar, Richmond, Hounslow, Hammersmith, City of Westminster, Southall, Merton, Dorking, Ealing, Hayes, Hackney and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Wembley |
Total Blackout | |
| City of London |
Internet | |
| London |
Phone | |
| Wembley |
Total Blackout | |
| Poplar |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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Jord
(@jordanharris86) reported
from
Poplar, England
@O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks
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Sachin Kumar
(@sachink0201) reported
from
Brentford, England
@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
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scared of the mark
(@QueenMarkgaret) reported
from
Ilford, England
Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.
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LTH🇬🇧london
(@LTHlondon) reported
from
Camberwell, England
@SarahJa28484793 @O2 Not bad, I must say
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Nick Shuttleworth
(@nickshuttle) reported
from
Ealing, England
@O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.
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des
(@des700) reported
from
Camberwell, England
@O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help
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Gill Barr💙
(@Gill_Barr) reported
from
Islington, England
@O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks
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T é y 🌺💜
(@TeyLove_) reported
from
Islington, England
@O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????
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Vanessa
(@thatVanessa1) reported
from
Camberwell, England
@O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?
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Tom Mytton
(@TMytton90) reported
from
Wandsworth, England
@O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed
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María
(@Maria__RG) reported
from
East Ham, England
@chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!
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Richard Lace
(@huggyheaven) reported
from
Wandsworth, England
@o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews
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Liz Rose 💙
(@esrose2003) reported
from
Richmond, England
@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
Camberwell, England
@O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
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des
(@des700) reported
from
Camberwell, England
Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.
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John
(@saps_JP) reported
from
Stratford, England
Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.
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daisy
(@daishughes) reported
from
Kingston upon Thames, England
@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Guy Dorrell 3.5% Europhile #PR #electoralpact 👊
(@guydorrell1) reported
from
Croydon, England
Hey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Robert
(@djcue1986) reported
@O2 I’ve dropped you a dm about masts down in my area , you replied with a poxy link on how to use my phone , I explained in the dm that there is a a mast down and has been since beginning of the year , so no I’ve had no reply and quite Frank your customer service is appalling
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Merlin Challis - Kothari
(@Merlinkothari) reported
How long @o2 is ab acceptable amoubt of time to keep a customer on hold i spent an hour (my lunch break) and didnt grt to anyone and im on hold now for nearly 58 minutes and still no one! Do i get to invoice u for my time!
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bakerballs
(@ClaireNoodle01) reported
@O2 awful service so glad I’m cancelling my contract one letter saying I have 28days to pay my contract another letter stating 14 days! Over 40 mins on hold so far to be told I’m through to the wrong department awful customer service
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julie mclaren
(@im_a_hugger) reported
@O2 your customer support/ virtual assistant is untrustworthy, impolite unprofessional and rude. We were hung up on last night and your assistant just now answered his call not by introducing himself or mentioning the brand just a ****** sounding “hullo”. I am trying to sort 🧵
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Nqagu Mabena
(@NqaguM) reported
@O2 I have complained of not having no network or reception on my mobile for over 3 months when I was in Upper Heyford. But you were taking money from my account, for services not supplied. That was over £190. Now you have cut my mobile off.
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Matthew J Cheetham
(@CheethamMJ) reported
. @O2 I'm trying to call 202 from my O2 phone but getting call failed all the time. Why is this? I am calling from abroad. I have also tried +44 7860 980 202 but get the same issue.
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Kate Markham
(@Katemarkham) reported
@O2 can anyone help me I have a faulty phone. Have called 3 times now each time holding for 45mins+ and no one can seem to help?🤔 #losingthewill
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KConv
(@KConv) reported
Without doubt the worst mobile network in Liverpool is @O2 Beyond useless. Just had 3 different phones in front of me all showing almost full signal on 4g and not one working. Happens all the time and best they suggest is to go onto settings and toggle them. Avoid. #6monthsleft
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lina
(@lina71601988) reported
@O2 have got to be the absolute worst network!! Signal is ****** ****!! Sort it out ffs!!!
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Robert Hawkins
(@bobsyhawkins) reported
@O2 Hi, can you please help me. My phone is saying it is not registered to the O2 network for some reason, and I can not make or receive calls. I have tried resetting the phone and taking out and replacing the SIM, but still no luck. I need to have cellular coverage urgently. TIA