O2 Outage Report in Mitcham, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Mitcham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Mitcham, Greater London, England
The most recent O2 outage reports came from the following cities: Wandsworth, London, Southwark, Hammersmith, City of London, Croydon, Ealing, City of Westminster, Southall, Bromley, Hackney, Paddington, Fulham, Hayes and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
||
| London |
Total Blackout | |
| London |
Internet | |
| Southwark |
Phone | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Your service doesnt work in Bournemouth lol
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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AA Ron 🖤
(@Munden87) reported
from
Croydon, England
Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Raf
(@Mr_Rafal) reported
from
Hackney, England
Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Simon
(@CarthySM) reported
So upgraded my phone a few months ago with the promise of a £300 gift card with @O2. After repeated emails, phone calls nobody ever responds. Unprofessional, non-existent customer service, see how they like it when I blank their calls and letters for non payment of bill! 🖕
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𝕁𝕠 ℍ𝕒𝕪𝕨𝕠𝕠𝕕
(@JoHaywood77) reported
@O2 - poor customer service today. My father has died and despite doing everything correct from her end to close his account my mum is still getting bills addressed to him & now threats of debt collection agencies. I’m told these are automated letters & they can’t be stopped.
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Chloe//🔺
(@doom__daze) reported
@Stormabelle @O2 It’s been terrible, meant to get an email back today to follow up and make sure the last bits have been sorted but had nothing yet. Never had issues with them before, but then I’ve never had an issue to sort 😖
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👉🏼 Brad Hughes 👈🏼
(@Gucci_Hughes) reported
@O2 oh and I've never paid late, my wife's contract is in my name as a joint contract so hers would be affected too if that was the case, just my handset, she has the same one but only difference is mine is an e-sim (by choice) and she has a physical sim
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Qasim
(@qasim_choudry12) reported
@O2 please reply its urgent to my dm no signal for a day now
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Glyn Taylor
(@GCT1UK) reported
@O2 sadly after being a business customer with o2 for over 15yrs I feel its time to switch to alternative network. The reason poor coverage. If you want proof go on your coverage checker for my post code it says excellent. Then stand in my back garden and tell me if it is or not!
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Amy Beard
(@AmyBB09) reported
@O2 the worst customer service I’ve ever experienced. Still owed £280 been waiting for this since august!! now being told I won’t receive the money back until mid October! Disgusting. Also still waiting to hear back from management, your communication is appalling #unexceptable
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Stormabelle
(@Stormabelle) reported
@doom__daze @O2 I had two weeks of calling O2 everyday before they sorted my issue! 🙃 everyday another hour wasted
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marc redford
(@theredsnapper) reported
@O2 Who to and how do we report network issues, 02 Status reports give nothing more than ‘there’s mast issues’ no updates at all even though they’ve been requested! 🤷🏼 #FirstWorldProblems
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Freya
(@speelingmstake) reported
@O2 No issues with calls or texts just data. Postcode is g51 but I'm out and about in Glasgow and getting no data signal anywhere