O2 outages and service status in Mitcham, England

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mitcham, England

The most recent O2 outage reports came from the following cities: Hammersmith, Kingston upon Thames, Wandsworth, Croydon, Kensington, Southwark, and Thornton Heath.

City	Problem Type	Report Time
Hammersmith	Phone	16 hours ago
Hammersmith	Internet	1 day ago
Kingston upon Thames	Internet	7 days ago
Kingston upon Thames	Wi-fi	15 days ago
Hammersmith	Internet	16 days ago
Hammersmith	Internet	18 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

• 
  Martin 'Snazzy' Cox (@MartinCox0155) reported 6 minutes ago from Croydon, England

  @O2 Doing this means EVERY password has to be entered for everything. This is a REAL pain. I don't think you realise this. I did just logout and log back in. No change. Why is Seetickets no problem and Ticketmaster is a problem?

• 
  MRS (@TweetMRS) reported 7 minutes ago from Camberwell, England

  “The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive

• 
  dr nabila 🌹 (@nmunawar) reported 7 minutes ago from Wandsworth, England

  Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 10 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  Jóse (@imjoseabreu) reported 12 minutes ago from Lambeth, England

  @O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!

• 
  Darren C (@SLushCCool) reported 13 minutes ago from Croydon, England

  @O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.

• 
  JPaulG 🐼 😷🧋 (@JPaulG) reported 17 minutes ago from Lambeth, England

  @O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?

• 
  Joseph Sweeney (@JosephS65112253) reported 19 minutes ago from Sutton, England

  @O2 I went on holiday the resort I was staying had all free internet, when returned home only find I had a bill for the internet from o2 , rang was told you have let them no when you go on holiday, I never used any data and still got a bill crap customer service

• 
  Dowsey 🏆 CHAMP19NS 🏆 (@fbateallthepies) reported 26 minutes ago from Camberwell, England

  @O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please

• 
  Vanessa (@thatVanessa1) reported 26 minutes ago from Camberwell, England

  @O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?

• 
  Daniel Smith (@Scampboi) reported 37 minutes ago from Croydon, England

  @O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!

• 
  Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported 39 minutes ago from Croydon, England

  @O2 Fuming at O2. Currently have 2 devices on a business account, but apparently a 3rd was not given because of a credit check. How long have I been a customer? Years, and Years, A shop gave me a contract for device 2 in 10 mins I've just spent 40 on Telephone for nothing.

• 
  ✈️ B (@_beckid) reported 45 minutes ago from Croydon, England

  @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

• 
  Jackie Frost 🤍 (@Jackie_flash) reported 47 minutes ago from Lambeth, England

  Hi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular

• 
  B o b M a s s i e (@bobmassie01) reported 49 minutes ago from Worcester Park, England

  @O2 Disney+ £2 off offer not working

• 
  Shani (@shanianderson_) reported 50 minutes ago from Lambeth, England

  @O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?

• 
  Alison Cameron🐟 (@allyc375) reported 50 minutes ago from Kensington, England

  @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

• 
  Charlene (@Peachey_79) reported 54 minutes ago from Wandsworth, England

  My mum is vulnerable and can’t use the internet... she needs help @O2

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 57 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 60 minutes ago from Hammersmith, England

  @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  groovy (@shazagroovy) reported 7 minutes ago

  @macca2002 @O2 As usual o2 you never reply really bad customer service

• 
  Michael “Mecha” Modelsky (@MikeModelsky) reported 8 minutes ago

  Is anyone else on @O2 finding that since the @virginmedia team up the service is horrendous, has taken my partner seven weeks to get their account unlocked, no it’s been unlocked. They can’t pay their bill due to an insecure website issue and too many redirects.

• 
  Lilith Tuylor (@lilith15016) reported 9 minutes ago

  @O2 O2 make it almost impossible to access the site. Poor signal, no customer care, and customers are tolerated, not welcome.

• 
  Daniel (@gaunty8791) reported 15 minutes ago

  @laurabarr39 @O2 The reception all over uk is appalling half of London can’t he a decent signal.

• 
  It Will Get Better (@GCycles1) reported 18 minutes ago

  Dear @O2 - even trying to get a PAC code from you is painful. Thanks for cementing my decision to move to a new provider for better coverage and cheaper bills. You’ve lost a customer with 15 years+ loyalty.

• 
  GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported 19 minutes ago

  @darkclown @O2 It was dreadful down at the seafront today at Hove today. We found the same..calls were not connecting & texts took ages. Had to give up with @BrightonMarathn app.. missed seeing our son at several points

• 
  Sheldini (@sheldinij) reported 21 minutes ago

  @O2 can I please speak to someone in English? I really need to resolve some issues and add new devices to my account, but I simply can't understand the call handler. Help!

• 
  🇬🇧 Andy🇬🇧 (@4peterborough) reported 25 minutes ago

  The service I've received from @O2 absolutely disgusting trying to sort an issue and speaking to someone it was very difficult to understand which makes it more frustrating one that talk too fast with a heavy accent.

• 
  bernie mcneill (@macca2002) reported 26 minutes ago

  @O2 most disappointed in O2Priority, tried to claim MandS sweet treat before the deadline date and gift card would not generate just reported an error message

• 
  PB1982 (@pb1982) reported 26 minutes ago

  @O2 Sent but not expecting any useful update or resolution. O2 customer service is a mess.