O2 outages and service status in Mitcham, England

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mitcham, England

The most recent O2 outage reports came from the following cities: Mitcham, Croydon, Hammersmith, Kingston upon Thames, Wandsworth, Kensington, Southwark, and Thornton Heath.

City	Problem Type	Report Time
Mitcham	Internet	1 day ago
Croydon	Wi-fi	3 days ago
Hammersmith	Phone	4 days ago
Hammersmith	Internet	5 days ago
Kingston upon Thames	Internet	10 days ago
Kingston upon Thames	Wi-fi	18 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

• 
  des (@des700) reported 26 seconds ago from Camberwell, England

  @O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help

• 
  David (@daveya90) reported 3 minutes ago from Wandsworth, England

  @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

• 
  hedara (@hedaramusic) reported 4 minutes ago from Hammersmith, England

  @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

• 
  AA Ron 🖤 (@Munden87) reported 7 minutes ago from Addington, England

  Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!

• 
  Vanessa (@thatVanessa1) reported 8 minutes ago from Camberwell, England

  @O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?

• 
  Shasa Colson (@THE_COLSON) reported 15 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Darren C (He/Him) 🏳️‍🌈🌍🏉 (@SLushCCool) reported 16 minutes ago from Croydon, England

  @ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?

• 
  Dowsey 🏆 CHAMP19NS 🏆 (@fbateallthepies) reported 17 minutes ago from Camberwell, England

  @O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please

• 
  david (@david52987296) reported 18 minutes ago from Victoria, England

  @O2 my O2 sim has not allowed me to dial international numbers for 3 weeks. Your customer service reps are failing to help. I need this for work. HELP!

• 
  MRS (@TweetMRS) reported 25 minutes ago from Camberwell, England

  “The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive

• 
  Federica Parise (@cityposer) reported 28 minutes ago from Kensington, England

  @O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2

• 
  Joseph Sweeney (@JosephS65112253) reported 30 minutes ago from Sutton, England

  @O2 I went on holiday the resort I was staying had all free internet, when returned home only find I had a bill for the internet from o2 , rang was told you have let them no when you go on holiday, I never used any data and still got a bill crap customer service

• 
  Gavin Wilson 📺🎥 ♿🏳️‍🌈 (@GavinWilsonTalk) reported 34 minutes ago from Merton, England

  @O2 is the website and app experiencing problems? Trying to update my details with my new debit card number as old one has expired and keep getting error messages 🤔🤔🤔

• 
  Joseph Sweeney (@JosephS65112253) reported 35 minutes ago from Sutton, England

  @O2 I went on hoilday to resort never turned on my data , only to come home to a bill for data, contacted O2 tobe told I should let them no if you I go on holiday I need to let no , what crap really unhappy do use O2 please people don’t use this company

• 
  iyren (@Silverlink_) reported 36 minutes ago from Croydon, England

  @O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again

• 
  Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported 44 minutes ago from Croydon, England

  @O2 Fuming at O2. Currently have 2 devices on a business account, but apparently a 3rd was not given because of a credit check. How long have I been a customer? Years, and Years, A shop gave me a contract for device 2 in 10 mins I've just spent 40 on Telephone for nothing.

• 
  Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported 48 minutes ago from Croydon, England

  I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.

• 
  John Francis William Apted (@SwissFrankIsGon) reported 49 minutes ago from Kensington, England

  @O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?

• 
  Katy Hall (@katyhall26) reported 49 minutes ago from Hammersmith, England

  Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

• 
  Martin Kay (@martinkay11) reported 55 minutes ago from Wandsworth, England

  Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shana Hendry (@Happyengland79) reported 4 minutes ago

  @O2 are stealing from it's customers by making it impossible to claim our rewards. This will also be passed onto the ombudsman as your complaints service is ****! #evidenceforombudsman

• 
  Michelle Edwards (@ALittleLaw) reported 8 minutes ago

  1.@O2 Since 2022, I have repeatedly raised complaints about ongoing signal outages, yet nothing has been resolved. On 16 April 2026, I spoke with a male operative in your overseas call centre. He acknowledged the long‑running issue and agreed to apply one month’s credit to...

• 
  Lily Ryan (@lilyryan) reported 9 minutes ago

  @O2 Due to the recent price increase, I’ve decided to move to another provider. I’m unable to find an option in the app to cancel my SIM. I already have a PAC code to keep my number and I’m now out of contract—would that be sufficient to proceed?

• 
  christopher (@sheeper88) reported 9 minutes ago

  @o2 @TicketmasterUK priority tickets for shed seven is not working at Glasgow Academy, any ideas?

• 
  Melissa (@MelJade2005) reported 11 minutes ago

  @O2 absolutely fuming with the service received trying to O2 switch on day of telling me then been told no incorrect date I have proof it’s today and told no it’s a different date

• 
  Hannah (@psych0s0cialz) reported 13 minutes ago

  @O2 I don’t understand why you cannot issue a refund directly to the account you took the money from, and then send it as a cheque without even asking first

• 
  Andy (@Jimmy_Riddle71) reported 16 minutes ago

  @O2 terrible phone signal around billinge, garswood, Prescott and skelmersdale, never experienced anything like it, call quality is dire ! Cannot ring out in some cases , calls constantly drop out and break up etc..

• 
  Chad (@Chad24162711258) reported 21 minutes ago

  @O2 In the city of London and you can’t even provide a proper 5G data reception!! What a **** provider !!

• 
  Helen Jordan (@hel25071) reported 22 minutes ago

  @O2 Took my elderly mother all the way to your store in Merry Hill as she needs a new phone on contract but because my father is the account holder, the assistant would not help her. Disgraceful customer service and totally ridiculous as she pays the monthly bill for two phones.

• 
  Craig Morris (@RudeBooy2011) reported 22 minutes ago

  @O2 what the actual hell is going on with the signal and Internet. Absolute horrendous