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O2 outages and service status in Mitcham, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Mitcham, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Apr 13, 12:03 PM GMT+1.
  • 67% Internet (67%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 11% Phone (11%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mitcham, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, Hammersmith, Wandsworth, Croydon, Kensington, Southwark, and Thornton Heath.

CityProblem TypeReport Time
Kingston upon Thames Internet 3 days ago
Kingston upon Thames Wi-fi 11 days ago
Hammersmith Internet 13 days ago
Hammersmith Internet 14 days ago
Hammersmith Internet 19 days ago
Wandsworth Internet 20 days ago

Nearby cities with recent reports

Kingston upon Thames

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • katyhall26
    Katy Hall (@katyhall26) reported from Hammersmith, England

    Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

  • RobertBalaam
    Robert Balaam (@RobertBalaam) reported from Wandsworth, England

    .@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

  • Kierbro
    Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from Camberwell, England

    @O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.

  • SLushCCool
    Darren C (@SLushCCool) reported from Croydon, England

    @O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.

  • SLushCCool
    Darren C (He/Him) 🏳️‍🌈🌍🏉 (@SLushCCool) reported from Croydon, England

    @ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?

  • sparkyDLVXO
    Dimitthri Lochana Vithanage (@sparkyDLVXO) reported from Banstead, England

    @O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!

  • TMytton90
    Tom Mytton (@TMytton90) reported from Wandsworth, England

    @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

  • des700
    des (@des700) reported from Camberwell, England

    Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.

  • cityposer
    Federica Parise (@cityposer) reported from Kensington, England

    @O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2

  • ellajack1
    Bev Muir (@ellajack1) reported from Croydon, England

    @O2 I cant get through to customer services and its urgent

  • JackHumphreyKM
    Jack humphrey (@JackHumphreyKM) reported from Banstead, England

    @O2 are you having service issues?

  • Silverlink_
    iyren (@Silverlink_) reported from Croydon, England

    @O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again

  • RuthHolliday13
    Ruth Holliday (@RuthHolliday13) reported from Hammersmith, England

    Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

  • _beckid
    ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • The_Caz
    Caz Young (@The_Caz) reported from Wandsworth, England

    Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?

  • JosephS65112253
    Joseph Sweeney (@JosephS65112253) reported from Wandsworth, England

    @O2 don’t use this company I went on hoilday never used my phone it was free data in the resort, got a bill when I got back , saying I had used data, rang customer service tobe told you need let O2 no if you leave the country what crap got nowhere rip off never used my phone

  • The_Caz
    Caz Young (@The_Caz) reported from Wandsworth, England

    @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

  • Scampboi
    Daniel Smith (@Scampboi) reported from Croydon, England

    @O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!

  • huggyheaven
    Richard Lace (@huggyheaven) reported from Wandsworth, England

    @o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews

  • Munden87
    AA Ron 🖤 (@Munden87) reported from Addington, England

    Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • cambridgebarber
    Seán Lawlor (Cambridge Barbershop) (@cambridgebarber) reported

    Last message from @O2 was March 27th with still no call back, still no resolution and still MORE problems arising. What the hell is going on? Can't upgrade or can't get a new subscription as pending problems from O2 still blocking me from doing so.

  • Ash42055
    Rebecca Ashcroft (@Ash42055) reported

    @O2 I can’t believe I have spent over 2 hours in the last 3 days to customer service team to sort out my airtime plan for my new watch which was cancelled by an advisor by accident on Tuesday. Still no answers and still no airtime plan for my watch. Customer service is rubbish.

  • GCycles1
    It Will Get Better (@GCycles1) reported

    Dear @O2 - even trying to get a PAC code from you is painful. Thanks for cementing my decision to move to a new provider for better coverage and cheaper bills. You’ve lost a customer with 15 years+ loyalty.

  • HannatuGentles
    Hannatu Gentles (@HannatuGentles) reported

    @O2 what is going on with your network and service levels! I have not been able to use mobile data (calls or texts) for 6 days now. After an endless loop with your automated call centre I finally managed to speak to someone on Tuesday morning who assured me the issues would be…

  • WoodpeckerMandP
    Blueflyer (@WoodpeckerMandP) reported

    @O2 Get a grip and get somebody to call me who can actually do something, this is shocking now and as I’ve said, I will never ever go anywhere near you ever again. Sort it out

  • 4peterborough
    🇬🇧 Andy🇬🇧 (@4peterborough) reported

    @O2 Over the email a complaint and I'm still waiting @Ofcom Will be contacted ****

  • JoeGibbs2
    Joe Gibbs (@JoeGibbs2) reported

    One week with @O2 and still no service on my phone. Now been told I gotta wait upto 7 days for the issue to be sorted. Very poor . Back to three I think #disappointing

  • Gnomeyk85
    katrina cann (@Gnomeyk85) reported

    @O2 im trying to redeem an offer on 02 priority. The treasure trails state can use twice, however it says redeemed 1/1. Please help thankyou :)

  • TapperJosephine
    Josephine (Josie) Tapper (@TapperJosephine) reported

    @O2 almost a month without data inside my home due to a mast issue. It’s been down at least 6 months out of the last 12. Your coverage is also non-existent in Exeter. It’s 2026 for goodness sake.

  • Colin_H1972
    Colin H (@Colin_H1972) reported

    @Joff_L @O2 Upgrade offers are never good. Was cheaper for me to go to PAYG than upgrade to the deal they offered me on my SIMO plan.