O2

O2 Outage Report in Mitcham, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Mitcham, Greater London, England 02/05/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Mitcham, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hackney, Wandsworth, Southwark, Wallington, Kingston upon Thames, Camden Town, City of London, Hammersmith, Croydon, Ealing, City of Westminster, Southall, Bromley and Paddington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomWandsworth Phone
United KingdomSouthwark Phone
United KingdomWallington Internet
United KingdomKingston upon Thames Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Your service doesnt work in Bournemouth lol

  • caddydorey Corey Lee (@caddydorey) reported from Croydon, England

    @breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Whenever i got to Bournemouth im losing the signal on the beach straight away

  • Munden87 AA Ron 🖤 (@Munden87) reported from Croydon, England

    Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data

  • hillww1 William Hill (@hillww1) reported from Stratford, England

    @O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    My mum is vulnerable and can’t use the internet... she needs help @O2

  • TaniaAlcor Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England

    @No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

  • Tjsam1000 Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2

  • ElizabethWaight Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England

    @O2 truly the worst customer service I’ve experienced in a long while

  • tombyford Tom Byford (@tombyford) reported from Paddington, England

    @_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle

  • SeanEdwardParry Sean Parry (@SeanEdwardParry) reported from Wandsworth, England

    @O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!

  • mustafayadigg bambam (@mustafayadigg) reported from Croydon, England

    @O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

  • JohnTillUK John Till (@JohnTillUK) reported from City of London, England

    @yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though

  • Alx_R_M Alex (@Alx_R_M) reported from Paddington, England

    @O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou

  • Thestylist4you Irene Barnett (@Thestylist4you) reported from Poplar, England

    @LiamYulhanson @O2 What 😳 thats terrible Liam.x

  • ElizabethWaight Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    @KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisWarbs73 Chris (@ChrisWarbs73) reported

    @O2 Sort your website and app out. Can’t sign in now. Twice tried to get the Apple Watch on contract, gets all the way to end just for it to say “something went wrong” no explanation at all

  • JoshMcmunn1 josh (@JoshMcmunn1) reported

    @O2 I want to cancel my contract, I can’t do it through the app and the live chat links aren’t working please help

  • DavidRogers1989 Dave Rogers (@DavidRogers1989) reported

    @O2 spoken to customer service this morning asked could I take a return back to my local O2 store, they said yes, guess what? They wouldn't accept it! @VodafoneUK @EE do you think you can give better service for 25 plus business contracts? I think I'm moving provider soon!

  • DianaBurlan Diana Burlan (@DianaBurlan) reported

    @O2 I am having issues with a sales call that put an unwanted iPhone on my account. Could you please reply to my DM? Really urgently

  • tig1985 Toni Galloway (@tig1985) reported

    @O2 paid extra to have phone delivered by 12 today, on the dpd app it's still in depot so no chance of it arriving by 12, called @DPDgroup_news they have confirmed its still in depot and to contact o2 regarding the charge for the service that I have not received.

  • Carlo14601 Carl (@Carlo14601) reported

    @stephlisah @O2 It’s shocking. The network is ****. They refuse to actually do anything about it. Cancel within 14 days and jump to Vodafone

  • mikebatson5d Mike Batson (@mikebatson5d) reported

    @O2 I’ve done that, had a reply of the network gets busy! Not helpful when I can’t use the service! It’s getting to the point where it’s not even worth trying to do anything!

  • z_abdulla01 Zahra Abdulla (@z_abdulla01) reported

    @O2 Why is nothing working with O2 ? MyO2 is always not working, the website seems to be filled with corrupted pages, you can’t get help as the page keeps resetting. found a number on google all you seem to be doing is talking to a bot who has no clue! Feeling very frustrated!

  • PaulWickers1 wickers ⚽️ (@PaulWickers1) reported

    @O2 I have been on hold for 1 hour please can someone pick up and help please it’s getting beyond a joke now

  • z_abdulla01 Zahra Abdulla (@z_abdulla01) reported

    @O2 Mira at customer service was excellent, fixed the problem, extremely patient. Thank you.