O2

O2 Outage Report in Mitcham, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Mitcham, Greater London, England 02/25/2026 03:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Mitcham, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hounslow, Hackney, City of London, Abbey Wood, Ealing, Newham, Tower Hamlets, City of Westminster, Waltham Forest, Thornton Heath, Esher, Kensington, Worcester Park and Southwark.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHounslow Phone
United KingdomHackney Internet
United KingdomCity of London Internet
United KingdomHackney Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    @O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.

  • LTHlondon LTH🇬🇧london (@LTHlondon) reported from Camberwell, England

    @SarahJa28484793 @O2 Not bad, I must say

  • huggyheaven Richard Lace (@huggyheaven) reported from Wandsworth, England

    @o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews

  • thatVanessa1 Vanessa (@thatVanessa1) reported from Camberwell, England

    @O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?

  • richardmorrisuk Richard Morris (@richardmorrisuk) reported from Richmond, England

    Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

  • QueenMarkgaret scared of the mark (@QueenMarkgaret) reported from Ilford, England

    Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.

  • esrose2003 Liz Rose 💙 (@esrose2003) reported from Richmond, England

    @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

  • Jackie_flash Jackie Frost 🤍 (@Jackie_flash) reported from Lambeth, England

    Hi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular

  • EightyThor 🥷🏾✨ (@EightyThor) reported from Stratford, England

    When is the @O2 website not down?

  • Ne0nnet 🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England

    Struggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!

  • sachink0201 Sachin Kumar (@sachink0201) reported from Brentford, England

    @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • TeyLove_ T é y 🌺💜 (@TeyLove_) reported from Islington, England

    @O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????

  • JPaulG JPaulG 🐼 😷🧋 (@JPaulG) reported from Lambeth, England

    @O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?

  • Lifestyleyourh1 Lifestyleyourhealth (@Lifestyleyourh1) reported from Ilford, England

    @matthewbri1 @O2 I’m having the same problem so there must be an issue

  • ashley_leggett Ashley Leggett (@ashley_leggett) reported from Hounslow, England

    @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

  • guydorrell1 Guy Dorrell 3.5% Europhile #PR #electoralpact 👊 (@guydorrell1) reported from Croydon, England

    Hey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

  • Gill_Barr Gill Barr💙 (@Gill_Barr) reported from Islington, England

    @O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MattT133 Matt T (@MattT133) reported

    Well @ThreeUK been a loyal customer with multiple contracts for many years but now you’re forcing me off Go Roam? Goodbye! Pretty sure you’ll be seeing a mass exodus. @O2 I’ll be calling you tomorrow!

  • TKBlakee Blake ⚡ (@TKBlakee) reported

    @O2 all i want to do is cancel an extra. It wont let me do it on my o2 and aura isn't understanding me😭😭#s0s

  • beckywatson123 Becky Watson (@beckywatson123) reported

    @O2 guys need some help! Just took out volt yesterday and my mobile number is moving over from virgin, but I have a sim that has arrived today from you, but when will the number transfer what do I need to do? Help! Thanks

  • isaonadventure Isa Avontuur (@isaonadventure) reported

    @O2 my 4G is really slow when abroad. It won’t even load my google maps. I had it last month when I went to another destination too. Why does it barely work? I’m on WiFi to leave this message

  • TheyBailey AndTheyCalledHimBusterBailey (@TheyBailey) reported

    @VMO2News @O2 @virginmedia That’s good news except I am currently in Tenerife and can get zero mobile connection. I’ve tried everything you suggest in phone settings and account settings to no avail and cannot get through to you to get help.

  • simonkeenan007 simon keenan (@simonkeenan007) reported

    @O2 your customer service is appalling, its so hard to talk to someone about an upgrade, total disgrace

  • xxyyandzz 🤷 (@xxyyandzz) reported

    @O2 hi, just made an insurance claim, think they may have taken my email add down wrong as I've had no confirmation? Thanks

  • Louhawke1994 Lou Hawke ✌ (@Louhawke1994) reported

    @O2 I've tried that. But even in places I normally get 5G, still nothing? Just says emergency calls only

  • stixalbert John Beech (@stixalbert) reported

    @O2 pretty frustrating experience today with an online order and click&collect, chose store with stock for collection today only to find after checking out it that it wouldn't be available until the 25th. Told by local store this is a regular occurrence! Not a happy customer 🤬

  • Lizzie_Mullaney Elizabeth ✨ (@Lizzie_Mullaney) reported

    @O2 hi can someone reply to my dm as i need help urgently as my phone has zero connection