O2 Outage Report in Mitcham, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Mitcham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Mitcham, Greater London, England
The most recent O2 outage reports came from the following cities: London, Paddington, City of Westminster, Hackney, Fulham, Hayes, Islington, Hounslow, City of London, Surbiton, Croydon, Ilford, Hammersmith, Wembley and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Paddington |
Total Blackout | |
| City of Westminster |
Total Blackout | |
| City of Westminster |
||
| Hackney |
Phone |
Community Discussion
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O2 Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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emmawebster
(@emmawebster) reported
from
Camberwell, England
@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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MJ Palmer - Mr Gay England 2020 Finalist
(@MJPalmer84) reported
from
Islington, England
The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2
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Daffy
(@iDaffySB) reported
from
Hackney, England
Dear @O2, I’m having problems paying my bill, please help..
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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BEX
(@Bex_Stinson) reported
from
Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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Daffy
(@iDaffySB) reported
from
Hackney, England
@O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!
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James Robey
(@jamesrobey1990) reported
from
Wandsworth, England
@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!
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Bev Muir
(@ellajack1) reported
from
Croydon, England
@O2 I cant get through to customer services and its urgent
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action
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Steffie
(@steffiegc) reported
from
Eltham, England
@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.
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RebeccaW40
(@RebeccaW40) reported
from
Epsom and Ewell District, England
@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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S O’Marcaigh 🏳️🌈🇮🇪🇬🇧🇪🇺
(@SMarcaigh) reported
@O2 @virginmedia I was happy with 02 but won’t have anything to do with virgin media or virgin mobile atrocious customer service so it’s off to another provider for me 🤬
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Richard Massara
(@RichardMassara) reported
Also really happy to have been getting emails about how you are teaming up with @O2 (who are my mobile provider) and how great it’s going to be for me which has me worried because, as previously mentioned, your “super fast broadband” repeatedly goes down on me Much like your mum
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Sue Chester 🕊️🕊️🕊️🕊️🕊️🕊️🕊️🕊️🕊️🕊️🕊️🕊️
(@SueChester7) reported
...about the ongoing issue in Eastbourne re the local sleazy drugs-thugs in my building, photographing #intimidating me when out, then May 18-24 my outgoing texts were all #blocked @O2. Days after I saw this news BUT my local drugs thugs NOT dealt with whilst my phone #blocked...
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John Angus Spencer-Barnes 🏳️🌈
(@JohnBarnesUK) reported
I’ve been a customer of @O2 going back to the days of BT Cellnet but it’s partnership with @virginmedia might end up being the dealbreaker for me. I have no desire to support any @Virgin businesses.
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Liam Chadzynski 💙
(@liamchad) reported
@O2 had my 5g enabled phone over a year, took it on a promise that I'd 'get 5g soon' , over a year later, not a sniff of it, and yes 5g is enabled in settings. Had it briefly in Central London but never at home (South London). Neighbours ee phone gets it.
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Geoff Hobbs
(@Geoff_Hobbs) reported
@O2 This week, I have been getting missed calls Several times a day from various numbers with an 07907 prefix and when I've called them back , they have no knowledge of dialling my number. Is there a fault somewhere as I'm an o2 customer.
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Ruth Coman
(@ruthcoman) reported
@virginmedia @O2 Maybe but what about customer service? We are old, vulnerable and reliant on virgin landline, thus priority rated. Our phone went down 31May. Emergency technician made it worse but promised correction 4June. Fault dept said booking now 17th and can’t bring it forward. Is this ok?
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LEFTWING : KODY 💙 △
(@LeftwingKody) reported
@O2 hi I’m trying to transfer ownership of a phone number can’t get through to customer services on the phone the call keeps dropping after 15 mins on hold and the online web chat isn’t accessible can someone please help TY
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andrea maher
(@TetlowInfo) reported
@O2 hi i need to unlock my old iphone xs max - can you help
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John Angus Spencer-Barnes 🏳️🌈
(@JohnBarnesUK) reported
@O2 Hi, thanks for the corporate nonsense reply. O2 are pretty bad but @virginmedia are the pits. A company called Virgin Media O2 does suggest pretty major changes. I want nothing to do with any Virgin branded company, it’s pretty toxic, and will leave at the end of my contact.