O2 Outage Report in Epsom and Ewell District, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom and Ewell District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and Ewell District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Epsom and Ewell District, Surrey, England
The most recent O2 outage reports came from the following cities: Guildford, London, Catford, Croydon, Streatham, Bermondsey, Hampton, Reigate, Lewisham, Fulham, Teddington, Dorking, Weybridge, Mitcham and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Phone | |
| London |
Phone | |
| Catford |
Internet | |
| Croydon |
Internet | |
| London |
||
| Streatham |
Wi-fi |
Community Discussion
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O2 Issues Reports Near Epsom and Ewell District, England
Latest outage, problems and issue reports in Epsom and Ewell District and nearby locations:
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Dré
(@daktadre) reported
from
Merton, England
@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
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juls.
(@julsbvby) reported
from
Camberwell, England
@O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 after this year I will be leaving you after 15 years. Absolute disgrace yet again no signal and will take a week to fix. Not good enough. Time now to look for a decent phone provider that works all the time. #o2
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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keith watson ⚫️
(@kw1330) reported
from
Camberwell, England
@O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain
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Tommy Pickles
(@DJTommyPickles) reported
from
Camberwell, England
@O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@O2 please help me
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logan
(@loganwicke) reported
from
Lambeth, England
@O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..
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Carol mcCallum
(@Downtonres) reported
from
Lambeth, England
@BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff
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James Elston
(@JamesElston3) reported
from
Hammersmith, England
@plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
@O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down
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London Lofty
(@lofty_london) reported
from
Camberwell, England
@O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.
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shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️
(@vodaka_orange) reported
from
Hammersmith, England
@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
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MSYENHA
(@MSYENHA) reported
from
Wandsworth, England
@O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!
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Omar Sheikh
(@omar_sheikh) reported
from
Lambeth, England
@O2 Worst. Network. Ever.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sean 'H' Hetherington ⚓️
(@74S_H) reported
Why is the service/coverage that I pay for, so rubbish?? Black spots all over the country. Calls dropping out, buffering every 5 mins or so. Why are you stealing my money @O2 ???? I have phoned and complained previously but still no change. #cantwaittobeoutofcontract
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Edwardshimself
(@EdwardsHimself) reported
@O2 I just had a “phone call” claiming to be from you offering discount on my bill due to covid? Then said that o2 gave my number away? Are you selling customer information to scam centres if so I will be cancelling my contract with you! They called on this number 020 4552 0894
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Tea
(@Teabelly_uk) reported
@O2 Roaming might be free.. Just do NOT expect to get a working signal!!!!
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iwanttobeamedic #LivableNHSBursary
(@iwanttobeamedic) reported
I get that my Uni is trying to keep our accounts safe by making us receive a text to login to emails etc, but when @O2 is down for 5 days in my area, this is problematic...
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LadyLeveret © ™
(@LadyLeveret) reported
Oh and by the way @O2, I have to repeat the process again, because your "customer service" team won't put your error right It's really not good enough, I have been a customer of yours for MANY, MANY years
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Mark Barnett
(@mbarnett87) reported
.@O2, who can I put an official complaint to?.... 🤔🤔🤔 I’ve phoned, emailed, webchatted and been into my local store regarding my upgrade, know one can be arsed to help me. I’m not getting anywhere, I've been a loyal customer since the BT Cellnet days.
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Jude M
(@judemurdock88) reported
@O2 Getting really fed up with the poor customer service. Had my 5th phone conversation in 2 days and still not got what I needed.
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Bobby Im The Problem Fagan
(@Bobbyfagan1985) reported
@O2 not happy with phone call just revived trying 2 say I have 2 options in what 2 accept in a offer, I have other option hang up, I can imagine vulnerable people would just go along with it, unprofessional
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Piya Piya
(@PiyaReh) reported
@O2 No offence but it doesn't help how I can't make/receive calls or send/receive texts. Can't rely on your services if I leave the house. How do I make a complaint about this?
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Helena-Ann🐝🐝
(@Helena_Ann93) reported
@O2 I’ve sent you a message but with another issue. Xx