O2 Outage Report in Epsom and Ewell District, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom and Ewell District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and Ewell District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (23%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Epsom and Ewell District, Surrey, England
The most recent O2 outage reports came from the following cities: London, Croydon, Southwark, Hammersmith, Mitcham, Lewisham, Streatham, Bromley, City of Westminster, Fulham, Twickenham, Acton, Bermondsey, Hounslow and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Croydon |
||
| Southwark |
Total Blackout | |
| Croydon |
Phone | |
| Hammersmith |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Epsom and Ewell District, England
Latest outage, problems and issue reports in Epsom and Ewell District and nearby locations:
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Mark Harris
(@markh4780) reported
from
Kensington, England
@O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
Is anybody else getting no service from o2? It’s been woeful for weeks @O2
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue
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Dowsey 🏆 CHAMP19NS 🏆
(@fbateallthepies) reported
from
Camberwell, England
@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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Pasha
(@Mr_ISC) reported
from
Wandsworth, England
Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Danelle Findleton
(@danelle0204) reported
@O2 my iphone lense has smashed, will this be covered by o2 accidental damage i pay every month? If so how long will it take to be fixed
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💧 (AtT) | Dawnypops 💧
(@dawnypopssquad) reported
@O2 I am not happy why have you turned off my 4G phone call making feel like I am now paying for a part service your giving me 4G but not allowing me to make calls on it
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Glenn Smith
(@GlennSmithF1) reported
@KirsteneCoyne @O2 They are terrible have big issues with the company expecting a phone call back but was not recieved that's 4 out of 4... what a joke!
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Northern Girl
(@cystitishelp) reported
@O2 Why do I need to contact your before travelling? I’m well aware of your roaming charges but if someone turns their phone on when they arrive at a destination and then turns data roaming off a minute later and you charge them £43 then that’s shocking customer service
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Dr Vicky Harris 🇺🇦
(@DrVickyHarris) reported
@O2 You dishonestly carve out Jersey, Guernsey and Isle of Man from your UK and EU inclusive tariffs. You know the problem. #SCAM
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Dr Vicky Harris 🇺🇦
(@DrVickyHarris) reported
.@O2 customers BEWARE. I have just found that “All UK numbers and no EU roaming charges” appears to carve out Jersey, Guernsey and the IoM. Had phone runaround by rude call centre staff with excuses like “jersey has its own Govt” (Wales?!) and “it’s not part of UK!!!” #SCAM
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Natalie Stevenson 💙
(@nattystevenson1) reported
@wendyg4073 @O2 We have 4 contracts and 2 watches with them, not worth what they are charging and are increasing the charge for a piss poor service
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Robert McGovern
(@tarasis) reported
@o2de using @o2 in the UK (specifically Newtownards, Northern Ireland) can be a very frustrating experience. This afternoon I had “LTE signal” but seemingly no data.
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Sam Liverpool
(@sam29663452) reported
@O2 @WindleFi Don’t bother Mum. Switch to EE, they are offering a much better deal than I was offered. Their customer service is a joke.
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Elise
(@elise_john85) reported
@virginmedia 🙄🙄 the issue was over 6 hours ago, and thankfully was sorted by lunch time. As for logging on to my accounts, that’s pretty impossible with no internet connection and having to use 3G on my mobile. Shame @O2 joined forces with @virginmedia as now it’s a double whammy of ****!