O2

O2 Outage Report in Epsom and Ewell District, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Epsom and Ewell District, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and Ewell District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Epsom and Ewell District, Surrey, England 03/19/2024 02:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Epsom and Ewell District, Surrey, England

The most recent O2 outage reports came from the following cities: Bermondsey, Southwark, London, Croydon, Redhill, Lewisham, Woking, Acton, Thornton Heath, Brixton Hill, Brentford, Feltham, Hampton, City of Westminster and Fulham.

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City Problem Type Report Time
United KingdomBermondsey Internet
United KingdomSouthwark Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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O2 Issues Reports Near Epsom and Ewell District, England

Latest outage, problems and issue reports in Epsom and Ewell District and nearby locations:

  • StellaWYLeung Stella Leung (@StellaWYLeung) reported from Wandsworth, England

    @SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.

  • janet_heil Janet Heil (@janet_heil) reported from Bromley, England

    @f4feistyfem @inguidowetrust @SEOforlondon @O2 I completely agree @f4feistyfem. I politely asked people next to us to stop shouting and they said *I* was rude and they had to shout because it was so loud. Truly shocking.

  • iLloyd_Sa لويد سا (@iLloyd_Sa) reported from Hammersmith, England

    @o2 can you fix your network in @westfeild #London as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90 pcm and you don’t get basic networks. Not a happy customer anymore.

  • jpfpreston Joshua Preston (@jpfpreston) reported from Camberwell, England

    You don’t get an ounce of data stood on an open-air platform at London Bridge. Been the same for 5 years. I tweeted back then. Send an engineer to platform 12 for a survey. And none of “we don’t guarantee data” -just fix it pls. @O2

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Wandsworth, England

    @SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei

  • EmmaEgbers Emma Egbers (@EmmaEgbers) reported from Cobham, England

    @O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately

  • Retiremove Jane Slade (@Retiremove) reported from Wandsworth, England

    @O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.

  • CorinaWieland Corina Wieland (@CorinaWieland) reported from London, England

    @VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.

  • CSwanscott Swanscott (@CSwanscott) reported from Camberwell, England

    @O2 My data has been extremely slow/not working the last few days can you help out please !!

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Spelthorne District, England

    @paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2

  • hpatterson91 Holly ✌🏼 (@hpatterson91) reported from Kensington, England

    @O2 I always have signal and 4g problems in london. I have 1 bar and intermittent 3G at all times in my house in Clapham it’s so frustrating !!

  • Cronxgrl Rebecca Pickering (@Cronxgrl) reported from Camberwell, England

    @O2 No if I type in WC1 it says there's a mast down

  • CleanSheetUK_JG Jane Gould BCAi FRSA (@CleanSheetUK_JG) reported from Lingfield, England

    @O2 please note. Our Charity’s staff mobile numbers are NOT premium numbers. You are charging some of our service users PREMIUM RATES for using normal numbers. Your computer number sequence reading is in error. Kindly DM me.

  • Ali_Malik Ali Malik (@Ali_Malik) reported from London, England

    The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2

  • iLloyd_Sa لويد سا (@iLloyd_Sa) reported from Brentford, England

    @o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.

  • CorinaWieland Corina Wieland (@CorinaWieland) reported from London, England

    @O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer

  • SimplytheTess Tessa Dowling (@SimplytheTess) reported from Croydon, England

    @O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2

  • MetallicWood 👊🏿 Tinashe 👊🏿 (@MetallicWood) reported from Bromley, England

    @o2 your data coverage is atrocious, one would think you are still stuck in 2006 🙄 #data #o2 #coverage #shit #4gCrap

  • abigailb Abigail Brady (@abigailb) reported from Wandsworth, England

    @O2 Hi, i’m not an idiot - I’m a software engineer - I know it didn’t come *from* you. Nonetheless it was relayed *by* you. It shouldn’t have been, because you shouldn’t accept text messages for relay that appear to be from banks unless you can verify that they really are.

  • saraminniemay Sara May (@saraminniemay) reported from Lambeth, England

    @O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SamCamLlamClam Samantha G (@SamCamLlamClam) reported

    @O2 pathetic customer service. I am so distressed and humiliated right now. Unanswered DMs and can’t get through to a real person on the phone. SORT IT OUT

  • georgia_parki Georgia Parkinson (@georgia_parki) reported

    @tsjones0 @O2PriorityUK @o2 can you help?

  • Jayu4456 Jayu (@Jayu4456) reported

    @O2 my bill is higher than usual and have a £0 cap. Can't get through to someone on live chat. Disappointing service by yourselves.

  • Orfie40Arab Erfan Arab (@Orfie40Arab) reported

    @o2 has become incompetent, broken many promises. Waiting time to speak to their customer service is between 15 - 60 minutes and when they reply they promise to correct things then they don’t keep them. Pathetic! Time to change @O2 .

  • MattHardy89 Matt (@MattHardy89) reported

    @O2 I am talking to live chat as im not paying my bill until i get signal consistently for just 1 day, when did o2 get soo bad

  • beardedbiggs Mark Biggs (@beardedbiggs) reported

    @O2 priority app been crashing for last month. Starts to load but then just shuts itself down. Mega annoying as missed out on tickets for a fig now

  • csdspencer Carl Spencer (@csdspencer) reported

    @O2 For nearly two weeks I have had really poor signal on data and signal. Needs sorting ASAP, to the point I can't use my phone!

  • A7X__BRAD Bradley, Son of Andrew (@A7X__BRAD) reported

    The service around Walsall for @o2 is so ******* bad

  • Nurns00 Andrew Nurmey (@Nurns00) reported

    @O2 my father has recently passed away. Please can tell me where we stand with youself as we would like to keep the number. Are we allowed to cancel due to him passing With no cost and port the number. Here financial situation has changed greatly.Any help would be really appreciated.

  • A7X__BRAD Bradley, Son of Andrew (@A7X__BRAD) reported

    @O2 It doesn't matter if I check the status. It's been bad here since I started working in Walsall over two years ago. Get some 5G masts up please