O2 Outage Report in Epsom and Ewell District, Surrey, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom and Ewell District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and Ewell District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Epsom and Ewell District, Surrey, England
The most recent O2 outage reports came from the following cities: Lewisham, London, Croydon, Brentford, City of Westminster, Streatham, Twickenham, Southwark, Acton, Bromley, Fulham, Catford, Ashford, Redhill and Isleworth.
| City | Problem Type | Report Time |
|---|---|---|
 Lewisham |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Lewisham |
Internet | |
| Croydon |
Internet | |
| Lewisham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Epsom and Ewell District, England
Latest outage, problems and issue reports in Epsom and Ewell District and nearby locations:
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Kensington, England
Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
@O2 Credit checks are clearly not worth the paper they are written on, where is your customer service care? look at my personal history and then WHY did the same business account get me my 2nd device in an O2 shop from O2 staff without any hassle, please explain.?
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Emlyn Akoto-Dwemoh
(@EmlynAD) reported
from
Esher, England
@O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Fatima Duerden 🇪🇺
(@FatimaDuerden) reported
from
Camberwell, England
My 4G is down. Only Wifi working. @O2 is there a problem??
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
@O2 Fuming at O2. Currently have 2 devices on a business account, but apparently a 3rd was not given because of a credit check. How long have I been a customer? Years, and Years, A shop gave me a contract for device 2 in 10 mins I've just spent 40 on Telephone for nothing.
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iyren
(@Silverlink_) reported
from
Croydon, England
@O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?
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Jóse
(@imjoseabreu) reported
from
Lambeth, England
@O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
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Nicky Green
(@Nickyquin) reported
from
Godstone, England
@CharlotteChart @EnglandRugby @O2 Sign up for a free trial then cancel it tomorrow.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@O2 Doing this means EVERY password has to be entered for everything. This is a REAL pain. I don't think you realise this. I did just logout and log back in. No change. Why is Seetickets no problem and Ticketmaster is a problem?
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Sheena Watts
(@Sheena81) reported
from
Kensington, England
@MoneySavingExp Is this every network? @O2
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Stephanie Addington
(@AddingtonSteph) reported
from
Richmond, England
.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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White Lotus Customs
(@wlcustoms) reported
from
Croydon, England
I was going to hold off until the 23 series... But god damn you @SamsungUK that s22 ultra looks amazing... @O2 what's the deal on refresh as I'm rolling with the s21 ultra currently?
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service
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Emlyn Akoto-Dwemoh
(@EmlynAD) reported
from
Esher, England
@O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Adam👨💻🎨
(@addzeeyy) reported
@O2 "My O2" has been broken and not loading for the past like week, It only works if you turn off WiFi and use mobile data.
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Kai Lou
(@Kailoubee) reported
@O2 Your customer service is absaloutley disgusting!
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Sarah Warrington
(@SarahWarringt20) reported
@O2 @TalkTalk just spend 1hr 15 minutes trying to get my vulnerable elderly dad’s mobile transferred to 02 as his phone is broken - £5 per month sim only - but he only has a building society account. @O2 apparently can’t facilitate this without a bank card! He’s 82 & shielding!
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Chahar Hafta
(@chahar0) reported
@O2 I am trying to help my elderly father with his O2 account but no way of talking to anyone on the phone. He tried to swap to a sim on a new phone but it is wrong sim type and now he is unable to use either sim. Where can we get help?
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Nicola
(@Nixvee) reported
@O2 not happy ! Where is my phone , tracking links now not working .
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Mary C 💙
(@mezzyc84) reported
@O2 does anyone ever answer the phones? Been waiting for 40mins for someone to answer. I cant call on my phone just keeps saying call ended and messages won't send. Shocking service
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Fiona Kennedy
(@OhFionaKennedy) reported
@O2 For around a week now, every time I send a text, it takes around 5-10 mins 'sending'. Is there an issue with the network?
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Dee Kelly
(@therealdeekelly) reported
@O2 pls pls pls day 3 no service on both o2 phones - missing important work calls and messages - that poor engineer still cant be up that mast surely
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Adam bundock
(@Bundi279) reported
@O2 Hi, i have only been back with you for a few months and i must say that the service you offer is the worst i have ever experienced, all attempts to contact you either just refer you back to the same help page by ending the automated phone call or live chat says not available
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Rachel Callaghan
(@rachycheree) reported
@O2 have sold an absolute dream with this iphone 12 pro crap! Never known a camera so bad in my life and now i can’t get hold of no one to be able to change my phone before the close date 🙄