O2 Outage Report in Epsom and Ewell District, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom and Ewell District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epsom and Ewell District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Epsom and Ewell District, Surrey, England
The most recent O2 outage reports came from the following cities: City of Westminster, Hammersmith, London, Southall, Bromley, Wandsworth, Fulham, Hounslow, Surbiton, Croydon, Richmond, Merton and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Phone | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
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O2 Issues Reports Near Epsom and Ewell District, England
Latest outage, problems and issue reports in Epsom and Ewell District and nearby locations:
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Claire Cottingham
(@Cla_Cottingham) reported
from
Wandsworth, England
@O2 Help. Unfortunately not which I now understand is not ideal!
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Wandsworth, England
@SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
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Eva Hamilton
(@MedinaMadam) reported
from
Camberwell, England
Not good customer service at all! Maybe you need to join me @O2
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Rebecca Pickering
(@Cronxgrl) reported
from
Camberwell, England
@O2 No if I type in WC1 it says there's a mast down
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Jack Aaron Davies
(@jackaarondavies) reported
from
Richmond, England
@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Jane Slade
(@Retiremove) reported
from
Wandsworth, England
@O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.
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Zara
(@zarascakes) reported
from
Croydon, England
@ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡
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Tessa Dowling
(@SimplytheTess) reported
from
Croydon, England
@O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2
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Hannah Jones
(@hannahmjoness) reported
from
Camberwell, England
@O2 your 3G service in London is actually a joke
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 my phone doesn’t connect to the internet via 4G can you help me
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Lynsey White
(@LynseyWhite2) reported
from
Wandsworth, England
@O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice
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Hope Fashion Stylist
(@HopeVonJoel) reported
from
Wandsworth, England
@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
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Rachel Winn Casting
(@RachelWinnCast) reported
from
Redhill, England
@O2 I have never had such a farce buying a phone. Terrible service and now to top it off I’m sent 4 letters in one day saying I owe money (I don’t, I’ve triple checked and it’s you that owes me!) and now I’m sent bullying letters saying it’s been passed to the debt collectors!
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Emma Egbers
(@EmmaEgbers) reported
from
Cobham, England
@O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi
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👊🏿 Tinashe 👊🏿
(@MetallicWood) reported
from
Bromley, England
@o2 your data coverage is atrocious, one would think you are still stuck in 2006 🙄 #data #o2 #coverage #shit #4gCrap
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Will McLeish
(@24_7_Raver) reported
from
Camberwell, England
@O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Penny Hop
(@Penny_Hopbrand) reported
@O2 please is there anyone that can help me? I’d rather go into store as they did a 👌 last time and got it sorted but I’m not able to. My number is being scammed for over 3yrs and you guys keep letting it happen when you say it’s fixed, I shouldn’t be having to deal with this
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Alex
(@Alexx_21212) reported
@O2 hey! Just wondering if you know why I’ve been having some trouble sending texts recently? It’s been for the past 2 months or so where my texts would say failed but have still sent anyway and also a few times were my texts are showing as sent but the other person hasn’t got
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Anne
(@paddycammum) reported
@O2 Switched to o2 4months and still can’t receive texts or calls - @o2 are incompetent! Zero customer service skills! Can’t talk to a manager - pathetic!
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Morgan Moon
(@dottMorgan) reported
@O2 hey, got a new phone with a new sim and was just wondering how long is normally takes to transfer my existing phone number to the new Phone with the PAC code (both on o2 network)
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Shamila Younis
(@ShamilaYounis) reported
@O2 Dm has been sent. Apparently it takes o2s technical team weeks to connect a line and even then they can’t say exactly when this will be. Sheer disappointment from a customer of over 16yrs
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✨ECH♡: Premium Boiwife✨
(@EchoLaviolette) reported
damn the @O2 customer service robot just hung up on me twice lmao
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Trenza
(@AronBurgess89) reported
@O2 Trying to upgrade but keeps saying need to verify account by receiving a text message but I’ve lost my sim so can’t receive a text can you help ?
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Richie Knight
(@richiechuff) reported
@O2 The worst company I’ve ever had the displeasure of speaking to up on speaking to an advisor he said I was unable to speak with his manager due to social distancing even tho he claimed to have been speaking with them blaming a pandemic for your terrible service just vile and sick
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Rod Banner
(@RodBanner) reported
Sorry to rant. I don't mean to be mean. @O2 is providing a great service at phenomenal value. But their #UX needs a minor tweak. Communicate with the customer on their terms @O2. Try to understand what the customer is trying to get done. And make sure you're helping them do it.
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Daniel Connolly
(@Daniel_Connolly) reported
@O2 I’m trying to unlock my replacement SIM. Can someone help me please?