O2

O2 Outage Report in Dorking, Surrey, England

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The latest reports from users having issues in Dorking come from postal codes RH4.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Dorking, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Dorking, Surrey, England 11/11/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dorking, Surrey, England

The most recent O2 outage reports came from the following cities: Godalming, London, Dorking, Epsom, Caterham, Oxshott, Crawley, Croydon, Walton-on-Thames, Cobham, Woking and Guildford.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Phone
United KingdomLondon Phone
United KingdomDorking Internet
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomEpsom Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Dorking, England

Latest outage, problems and issue reports in Dorking and nearby locations:

  • iainkernaghan Iain (@iainkernaghan) reported from Redhill, England

    @O2 3 devices and I finally got somewhere, but no black friday extra as i have a bolt on and the logic of the bonus replacing it was never considered...

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.

  • turningleftfor Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • JackHumphreyKM Jack humphrey (@JackHumphreyKM) reported from Banstead, England

    @O2 are you having service issues?

  • KnellTaylor Lucy K-T (@KnellTaylor) reported from Croydon, England

    Sometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷

  • Nickyquin Nicky Green (@Nickyquin) reported from Godstone, England

    @CharlotteChart @EnglandRugby @O2 Sign up for a free trial then cancel it tomorrow.

  • dergal Gerry White SEO geek (@dergal) reported from Redhill, England

    @O2 No - I think you're missing the fact that you still have services that a service designed, a UX guy, a bit of css and common sense could fix up in a week, it wouldn't be super cheap, but leaving this service running like it is, just isn't acceptable.

  • Shaneyfirkins96 Shane (@Shaneyfirkins96) reported from London, England

    Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released

  • Silverlink_ iyren (@Silverlink_) reported from Crawley, England

    I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2

  • ThomasAlexJenk1 Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, England

    @O2 Credit checks are clearly not worth the paper they are written on, where is your customer service care? look at my personal history and then WHY did the same business account get me my 2nd device in an O2 shop from O2 staff without any hassle, please explain.?

  • ThomasAlexJenk1 Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, England

    @O2 Fuming at O2. Currently have 2 devices on a business account, but apparently a 3rd was not given because of a credit check. How long have I been a customer? Years, and Years, A shop gave me a contract for device 2 in 10 mins I've just spent 40 on Telephone for nothing.

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    Anyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡

  • iainkernaghan Iain (@iainkernaghan) reported from Redhill, England

    Well @O2 i nearly upgraded my phone. Shame you misled me on your black friday airtime discount, wiped the basket and now just give me "400 bad request" pages. "Help" is useless, just loops of questions...

  • arsenalfantv5 arsenal fan tv 💜 (@arsenalfantv5) reported from Crawley, England

    @O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • Senhor_G__ Senhor G (@Senhor_G__) reported from Redhill, England

    @O2 I've upgraded but have my previous address. I need to change the delivery address, but can't do anything on the app. Can you help?

  • Silverlink_ iyren (@Silverlink_) reported from Croydon, England

    @O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again

  • ThomasAlexJenk1 Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, England

    I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • richardmallion Richard Mallion (@richardmallion) reported

    @o2 how can you justify these price hikes. The signal where I live is almost useless.

  • Lava087 Simon (@Lava087) reported

    On my recent visit to #Hull this weekend, I can’t fault @O2 there! I’ve had full bars of 5G signal everywhere I’ve been! I’ve never noticed such a consistent 5G signal in a city before! Usually it’s really patchy. I wish my signal would improve at home though!

  • georgie27800123 Boo (@georgie27800123) reported

    @O2 hi I’m trying to log on to the O2 venue app, I’ve tried to reset my password, but the email is never going to my account, and when I try to make a new account it says that my email is already a user, can you help at all?

  • Craigzeh Craigzeh (@Craigzeh) reported

    @O2 Any chance of help? I didn't activate my o2 account through the link in time and now I can't seem to get logged in, if I try to register again it says I am but then tells me my account isn't activated. I spoke to someone on the phone but they weren't able to solve it!

  • marshalla99 Angus Marshall (@marshalla99) reported

    Hey, @BorisJohnson - when @O2 can promote themselves for not REstarting EU roaming charges, don't you think you've made some bad choices? Resign. Now. Before you're found out...

  • Datamitch Yes (@Datamitch) reported

    @O2 a week into porting to O2, my partners texts are still showing as the pre-port number! Strangely, texts were from her correct number over the weekend. How many others have had this issue? I did. Customer Service last Wed/Thurs/Fri that it would take 4hrs! Ridiculous Service.

  • stmay12 Sharon May arts (@stmay12) reported

    @O2 still no service day five of the network checker saying problem with the mast..

  • CreationByCarla Carla Dodd (@CreationByCarla) reported

    @O2 hi my app is saying I have used spaseekers voucher when I have not. Can you help please?

  • jensloan1 jen (@jensloan1) reported

    @O2 you really need to up your game with customer service. On the phone to sort out a billing issue. Get cut off 1st time. 2nd time 33mins to get no help at all. Time wasters.

  • sibbo1980 justin sibbons (@sibbo1980) reported

    @O2 I've recently had a missed payment for a product that I apparently took out in 2019 added to my credit report which has effected my score. I pay regular and can get no help of your call centre. I am livid. Please help!