O2

O2 Outage Report in Dorking, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Dorking, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Dorking, Surrey, England 08/28/2025 18:10

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dorking, Surrey, England

The most recent O2 outage reports came from the following cities: Croydon, London, Mitcham, Guildford, Crawley, Reigate, Dorking, Weybridge, Leatherhead and Horsham.

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City Problem Type Report Time
United KingdomCroydon E-mail
United KingdomLondon Phone
United KingdomCroydon Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Dorking, England

Latest outage, problems and issue reports in Dorking and nearby locations:

  • iainkernaghan Iain (@iainkernaghan) reported from Redhill, England

    Well @O2 i nearly upgraded my phone. Shame you misled me on your black friday airtime discount, wiped the basket and now just give me "400 bad request" pages. "Help" is useless, just loops of questions...

  • Senhor_G__ Senhor G (@Senhor_G__) reported from Redhill, England

    @O2 I've upgraded but have my previous address. I need to change the delivery address, but can't do anything on the app. Can you help?

  • KnellTaylor Lucy K-T (@KnellTaylor) reported from Croydon, England

    Sometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • bobmassie01 B o b M a s s i e (@bobmassie01) reported from Worcester Park, England

    @O2 Disney+ £2 off offer not working

  • JackHumphreyKM Jack humphrey (@JackHumphreyKM) reported from Banstead, England

    @O2 are you having service issues?

  • Silverlink_ iyren (@Silverlink_) reported from Croydon, England

    @O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked

  • turningleftfor Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • Shaneyfirkins96 Shane (@Shaneyfirkins96) reported from London, England

    Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released

  • arsenalfantv5 arsenal fan tv 💜 (@arsenalfantv5) reported from Crawley, England

    @O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL

  • juliet_gough Juliet MacKenzie Gough (@juliet_gough) reported from London, England

    @O2 can I use my phone in Israel? I’m pay monthly customer.

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.

  • iainkernaghan Iain (@iainkernaghan) reported from Redhill, England

    @O2 3 devices and I finally got somewhere, but no black friday extra as i have a bolt on and the logic of the bonus replacing it was never considered...

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • Nickyquin Nicky Green (@Nickyquin) reported from Godstone, England

    @CharlotteChart @EnglandRugby @O2 Sign up for a free trial then cancel it tomorrow.

  • dergal Gerry White SEO geek (@dergal) reported from Redhill, England

    @O2 No - I think you're missing the fact that you still have services that a service designed, a UX guy, a bit of css and common sense could fix up in a week, it wouldn't be super cheap, but leaving this service running like it is, just isn't acceptable.

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    Anyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡

  • Silverlink_ iyren (@Silverlink_) reported from Crawley, England

    I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2

  • ThomasAlexJenk1 Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, England

    I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • L_Smartt Loz (@L_Smartt) reported

    @O2 struggling to get my complimentary cinema ticket from o2 priority for Monday. Can you help?

  • stegwyn Dylan Miles (@stegwyn) reported

    @cerimiles @O2 Worst provider I've been with! So many towns and cities I go too where I have a couple of bars of 4G but nothing actually downloads and works! Pathetic and can't wait to leave them

  • SinaedDavis Siiinaed (@SinaedDavis) reported

    @O2 service in TD14 area is still shocking and pretty much non existent most of the time. Website just says engineers likely aware. It's been weeks, what is going on and when will it be fixed?

  • bigkie_7 kie maloney (@bigkie_7) reported

    @O2 the upgrade you did to a mast in the area of WA9 3LG made absolutely no difference the mobile signal is still terrible 😠

  • JordWright93 Jordan Wright (@JordWright93) reported

    @O2 Hi we are having roaming issues. Me and my partner both on my O2 account are having issues connecting any data and receiving / sending SMS in the US. We have the Volt bolt on so should have the USA included. We've checked and we have enabled roaming in our settings

  • al3xjw Alex J Wood 🎨 🇪🇺 (@al3xjw) reported

    @JordWright93 @O2 Having the same problem too @O2

  • Taylod61 ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported

    Again @O2 your 4G network is non existent. Crap service as usual

  • VenkmanStantz VenkmanStantz (@VenkmanStantz) reported

    @O2 currently in USA and the reception is terrible! It happened a few weeks ago too. Anyway it can be fixed?

  • SRhysMorris Rhys (@SRhysMorris) reported

    3 times I’ve requested to make a complaint to @O2 and every time they are rejecting me even making one! Is it time I take the matter to the @TheFCA?

  • jamesrossgreen James (@jamesrossgreen) reported

    @O2 our flight is delayed TUI TOM6616 we registered months ago for the smart delay but have received no vouchers for lounge access? Please help