O2 Outage Report in Redhill, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Redhill, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (42%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Redhill, England
The most recent O2 outage reports came from the following cities: Edenbridge, Croydon, Bromley, Leatherhead, Thornton Heath, Crawley, Esher, Worcester Park, Wallington, and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Edenbridge
|
Phone | 4 days ago |
|
Croydon
|
Phone | 10 days ago |
|
Croydon
|
Internet | 10 days ago |
|
Bromley
|
Wi-fi | 14 days ago |
|
Croydon
|
Internet | 19 days ago |
|
Leatherhead
|
Phone | 26 days ago |
Community Discussion
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O2 Issues Reports Near Redhill, England
Latest outage, problems and issue reports in Redhill and nearby locations:
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Phil Learney (@PhilLearney) reported from Bromley, EnglandRefreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄
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Matthew Blair (@mblair35) reported from Kingston upon Thames, England@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Guy Dorrell 3.5% Europhile #PR #electoralpact 👊 (@guydorrell1) reported from Croydon, EnglandHey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊
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Judith Hall (@judithhall67) reported from Bromley, England@O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit (@jmlafc12) reported from Crawley, EnglandI have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
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Olly Groome (@ollygroome) reported from Bromley, England@sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄
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⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, EnglandGood morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄
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Chris Gledhill (@cgledhill) reported from Whyteleafe, England@AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi
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Phil Learney (@PhilLearney) reported from Bromley, England@O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄
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daisy (@daishughes) reported from Kingston upon Thames, England@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Dave McGuane (@DaveMcGuane) reported from Croydon, England@O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...
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🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, EnglandStruggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!
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Ben Marshall (@marshallb60) reported from Kingston upon Thames, England@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
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Dave McGuane (@DaveMcGuane) reported from Croydon, England@O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?
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Darren C (He/Him) 🏳️🌈🌍🏉 (@SLushCCool) reported from Croydon, England@ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?
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Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England@O2 is okay but when it comes to speak to customer services 😴
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Nabil Jamshed (@NabilJamshed) reported from Crawley, England@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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Shane Pender (@silverback1809) reported from Bromley, England@O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!
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Darren C (@SLushCCool) reported from Croydon, England@O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.
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Judith Hall (@judithhall67) reported from Bromley, England@O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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mrfarragher 🇮🇪 ⭐️⭐️ (@mrfarragher8282) reported@O2 How about you reply to my complaint that I raised rather than feeding me with constant bulls**t everytime I speak to your company
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Louise Ellinson (@ChaLouMusic) reported@O2 @pizzahutuk What is the point in offering free kids’ meals if the restaurant will only give the discount if they can see the animation (not a screenshot), the wifi is so bad everything takes forever to load, then the O2 website doesn’t work? 1/2
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Jo Wilcockson (@JoWilcockson) reported@O2 Hey. Can someone help me with an order I placed yesterday please?
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ben widdowson (@benwiddowson) reportedHi @O2 any reason why we chat keeps terminating with the message “resolved by virtual assistant”. My issue isn’t resolved.
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Spike7307 (@spike7307) reported@O2 my elderly dad emailed your Complaints Review Service on Weds 26/10 and again yesterday. Your own 'Customer Complaints Code': 'We'll send you an acknowledgement of your complaint straight away and get the investigation started.' Nothing back from them whatsoever - why?
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Donna B (@beasknees81) reported@O2 I might as well cancel my contract and go back to my old provider at least they answer you. All I want is someone to sort out looking into a porting. Now my 14 old won't have a mobile when away with the school
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Bucks (@DanBuckley6) reported@O2 what can I expect to download at? 4G 2 bars seems to freeze and buffer a lot? I don’t seem to get much service anywhere anymore?? Should I expect anymore??
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Cerys Stowe (@CerysDavid) reported@O2 I’m trying to sort out my nhs discount through O2 open and it’s saying my work email is a personal one, it isn’t it’s my work email! Help please!
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Martin Wilcocks (@martinwilcocks) reported@O2 3G 4G 5G all garbage. Bandwidth throughout Liverpool and Wirral non existent. Always the same. Even 5G struggles to load simple web pages quickly #o2
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Julia.6567@gmail.com (@6567Julia) reported@O2 I haven't received any reply on the 19th. Its not showing up in my inbox. Are O2 interested in sorting this out? Pls check with your Facebook messenger people who have all the details. My husband in IT saw the problem in 2 minutes. Why haven't you sorted since APRIL?