O2 outages and service status in Redhill, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- O2 generated 0 outage signals in the last 24 hours around Redhill, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Redhill, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 26: Problems at O2
O2 is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Redhill, England
The most recent O2 outage reports came from the following cities: Redhill, and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 1 month ago |
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Internet | 1 month ago |
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Internet | 2 months ago |
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Phone | 2 months ago |
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Internet | 3 months ago |
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Wi-fi | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Redhill, England
Latest outage, problems and issue reports in Redhill and nearby locations:
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Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, England@O2 Credit checks are clearly not worth the paper they are written on, where is your customer service care? look at my personal history and then WHY did the same business account get me my 2nd device in an O2 shop from O2 staff without any hassle, please explain.?
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iyren (@Silverlink_) reported from Croydon, England@O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again
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steve jones (@jonesy040669) reported from Croydon, England@O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi
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Tom Samuel (@Tjsam1000) reported from Whyteleafe, England@O2 thanks again for not letting me have any phone signal today so I can’t make or receive any calls and texts. Soon as my contracts up I think it will be time to find more reliable network. #o2
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Rachel Winn Casting (@RachelWinnCast) reported from Redhill, England@O2 I have never had such a farce buying a phone. Terrible service and now to top it off I’m sent 4 letters in one day saying I owe money (I don’t, I’ve triple checked and it’s you that owes me!) and now I’m sent bullying letters saying it’s been passed to the debt collectors!
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Samantha Blandy (@26samb) reported from Kingston upon Thames, England@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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Philippa-Ann May (@PhilippaM78) reported from Bromley, England@O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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COYIRONS ⚒⚒⚒ (@COYIRONS) reported from Crawley, England@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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Matthew Blair (@mblair35) reported from Kingston upon Thames, England@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England@O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down
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The Guv'nor (@Payney26) reported from Bromley, England@O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please
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arsenal fan tv 💜 (@arsenalfantv5) reported from Crawley, England@O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL
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Daniel Smith (@Scampboi) reported from Croydon, England@O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action
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Shasa Colson (@THE_COLSON) reported from Merton, England@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, EnglandMy contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Zara (@zarascakes) reported from Croydon, England@ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡
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Judith Hall (@judithhall67) reported from Bromley, England@O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.
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⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, EnglandGood morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Iraoladdict (@PJH1974) reported@O2 I am tired of using your My Network app to report no service, only to get a "Our network monitoring system hasn’t currently identified any issues at this location" SMS back. There is NO DATA in AL5 2RU - the centre of Harpenden town - for several months. It needs fixing!!!
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CRoM (@romeocln) reportedI moved from @ThreeUK to @O2 and nothing has improved on signal. Blind spots alll over the places. What I really don't get why you don't get anything on 4 antena bars? And could be anywhere in London
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Andrew Pease (@Andy_pease) reported@O2 Reception in our area GL54 is appalling with only an E service available all to often You dismiss our feedback saying there is no problem when clearly there is . Stop ignoring the problem and fix it
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Shaun Hammonds (@hammo196159) reported@kokeshimum @O2 Because O2 don’t invest enough into infrastructure. Such poor coverage in many areas
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Robert Keith (@rl_keith) reported@kokeshimum @O2 All service in the UK is bad. The providers occasionally say they'll build a few more cell towers. Then the village NIMBY will object, and the provider will use the excuse to save money and not build the tower.
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Mitch Hirsty (@mitchhirsty) reported@Frugal_ways @O2 @virginmedia Frustrating isn’t it? Now imagine that’s the only way you can actually pay the bill and O2 force you onto a promise to pay to restore service, tell you that you must pay, and it’s still not fixed! (Long story. Disabled, only method I can use is via the app or website) thanks O2🙄
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Mighty Tinman (@Mighty_Tinman) reported@kokeshimum @O2 Why on earth have you stayed with O2 for 15 years? Of the 4 (now 3) operators, they are easily the worst.
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Darth Wader (@LordoftheSplash) reported@kokeshimum @O2 02 are ****, we’ve moved to Smarty this week as it happens, just fed up with the terrible service and constant price rises.
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iz (@iz__zy) reported@lynne_lil_devil @O2 I’ve had the same issue and no one can help and I’ve topped up again and still nothing it’s just annoying now
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Martin 🇪🇺🇬🇧🇫🇷🤿🐝🔶 a true European (@mls4711) reported@kokeshimum @O2 I was in Thailand last year. Even at sea, and away from the coast, I was so surprised to notice that I had a strong signal!