O2 Outage Report in Redhill, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Redhill, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Redhill, Surrey, England
The most recent O2 outage reports came from the following cities: London, Thornton Heath, Leatherhead, Crawley, Esher, Worcester Park, Wallington, Kingston upon Thames, Croydon and East Grinstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Thornton Heath |
Phone | |
| Leatherhead |
Total Blackout | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Redhill, England
Latest outage, problems and issue reports in Redhill and nearby locations:
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
@O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Bev Muir
(@ellajack1) reported
from
Croydon, England
@O2 I cant get through to customer services and its urgent
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Dré
(@daktadre) reported
from
Merton, England
@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 after this year I will be leaving you after 15 years. Absolute disgrace yet again no signal and will take a week to fix. Not good enough. Time now to look for a decent phone provider that works all the time. #o2
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Philippa-Ann May
(@PhilippaM78) reported
from
Bromley, England
@O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 thanks again for not letting me have any phone signal today so I can’t make or receive any calls and texts. Soon as my contracts up I think it will be time to find more reliable network. #o2
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@O2 please help me
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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sho
(@sheonasaur) reported
@O2 Yup it told me to turn my phone off and on which didn’t help. We work from home and my o2 data is our backup for if broadband goes down. 0.5mb 4G doesn’t cut it unfortunately.
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Sam S
(@sammyjs78) reported
@O2 I spoke to them and they are putting in a complaint but they've said it is policy that you cant make claim over 14 days, so what is the point in paying on a policy for 2 yrs but can't claim cos I didn't know abt it within the timeframe
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OneBalance
(@BeReel8) reported
@O2 CO2 > Trees & Plants > O2 Billary Gates > Geo-engineering > "Climate Change" "Green new deal" > Taxation "Build back better" > Taxation Kill has been funding operations to pump **** in the sky, "climate change" is an idea to justify > fraud by taxation.
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@Malfie2021
(@malfie2021) reported
@O2 How ******** did you get 2nd place trending with this disingenuous corporate greenwash bullshit?
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Jon Primett
(@Jon_Primett) reported
@DavidHarperTV @O2 Doesn’t surprise me. Anyone in a customer service or sales role should have impeccable product knowledge in my view! I know my customers will always get that, it’s basic professional pride!!
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Darren Fallis
(@dfallis69) reported
@BBCBenThompson Yeah. All good for the big cities. Not so for rural areas that mobile companies don't give a damn about. @O2
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Greg Oldfield
(@gregoldfield) reported
@colorosglobal @O2 can you help with this?
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Lauren van den Bergh
(@lauren_vdbergh) reported
@O2 trying to use your Recycle system on your website but when I put my bank account details in it keeps saying “Please enter valid bank account details”. The info I’m providing is valid. 8 digits for account number and 6 for sort code. Is there a problem with your site?
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Jenn Stans is a Self Employed
(@jennstansbury) reported
@iamnotlucymoon @O2 Ive never used a screen protector except for a couple times and both those times my screens cracked. Maybe suggest purchasing second hand phones instead of buying new as well.
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Bｅｘ. G r a n t
(@BexGrantMusic) reported
@O2 sent me a pin which is not working and there is no1 available to help me set it up.. well this is a nice thing to happen when I am paying for it.