O2

O2 Outage Report in Redhill, Surrey, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Redhill, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Redhill, Surrey, England 05/31/2025 18:45

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Redhill, Surrey, England

The most recent O2 outage reports came from the following cities: Croydon, Hampton, Worcester Park, London, Edenbridge, Carshalton, Crawley, Mitcham and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Phone
United KingdomCroydon Internet
United KingdomHampton Phone
United KingdomWorcester Park Phone
United KingdomLondon Internet
United KingdomCroydon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Redhill, England

Latest outage, problems and issue reports in Redhill and nearby locations:

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

  • Tjsam1000 Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2

  • caddydorey Corey Lee (@caddydorey) reported from Croydon, England

    @breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision

  • sparkyDLVXO Dimitthri Lochana Vithanage (@sparkyDLVXO) reported from Banstead, England

    @O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!

  • Ashishpatel1972 🧑🏿‍🦼Ash Patel🧑🏿‍🦼 (@Ashishpatel1972) reported from Croydon, England

    @O2 please help me

  • daktadre Dré (@daktadre) reported from Merton, England

    @O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive

  • Ne0nnet 🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England

    @O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down

  • ScottCanEat ScottCanEat (@ScottCanEat) reported from London, England

    Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!

  • Munden87 AA Ron 🖤 (@Munden87) reported from Croydon, England

    Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data

  • Tjsam1000 Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @O2 after this year I will be leaving you after 15 years. Absolute disgrace yet again no signal and will take a week to fix. Not good enough. Time now to look for a decent phone provider that works all the time. #o2

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • ellajack1 Bev Muir (@ellajack1) reported from Croydon, England

    @O2 I cant get through to customer services and its urgent

  • mustafayadigg bambam (@mustafayadigg) reported from Croydon, England

    @O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now

  • ColinShaw_CX Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • 26samb Samantha Blandy (@26samb) reported from Kingston upon Thames, England

    @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

  • RebeccaW40 RebeccaW40 (@RebeccaW40) reported from Epsom and Ewell District, England

    @O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Lego_Scientist 🐀 Ruth: Mother of (lab) robots, first of her name (@Lego_Scientist) reported

    @RosemaryJDyson @EE @O2 yeah. I told them what o2 could offer me (and I have since seen better deals advertised by another network) and they could drop my plan by £2.50 a month to lose data, which still came in as more expensive as the other network.....

  • _captainscience Captain Science (@_captainscience) reported

    @Lego_Scientist @EE @O2 I really rate EE though. Such good service, so friendly, so helpful. And I really need their smart WiFi where I live now. Although I'm talking about broadband and SIM only, no phone contract.

  • rubel__r Rubel (@rubel__r) reported

    My Friday the 13th: Requested esim via @O2 app. Physical sim disconnected, and session timed out, before the esim profile was ready. Now I see the esim is ready, but can't get it as they are sending me 2FA to the number that is already disconnected. What a bad system design

  • steph_ransome Steph Ransome (she/her) (@steph_ransome) reported

    @O2 I try not to go full public Twitter meltdown usually but this is a joke and your customer service team are not able to tell me anything other than “wait” but wait until when? I’ve been waiting? For two days? Wait for what?

  • gale_rebecca rebecca gale (@gale_rebecca) reported

    @O2 That isn’t my issue, my issue is that the app actively prevents you from even being able to apply for them, especially if it deletes the saved offer from your phone for no reason!

  • Lego_Scientist 🐀 Ruth: Mother of (lab) robots, first of her name (@Lego_Scientist) reported

    Wow! Stunned that after 16 years of being a customer of theirs, @EE can't find me a deal that makes me want to stay with them! @O2 can offer more data, 5G and EU roaming for £5 a month less....

  • steph_ransome Steph Ransome (she/her) (@steph_ransome) reported

    @O2 I am aghast at the terrible customer service I’ve had from you this week, & am considering now switching networks after 20+ years. You cancel my order, tell me I did it, refuse to send a replacement and then refuse to finalise the cancellation so I can order a replacement??

  • Deej701 Deej70 (@Deej701) reported

    @O2 Some folk asking for a better signal. I'd like an actual signal I'm lucky to get h+ takes ages for pages and apps to open if they even do.

  • _captainscience Captain Science (@_captainscience) reported

    @Lego_Scientist @EE @O2 That's not a bad plan. I have 2 SIMs because I live in an area with poor coverage. Giffgaff is amazing value if you buy a phone. And I get really cheap mobile coverage with my broadband from EE.

  • scottishdaytona Daytona 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦🇪🇺 (@scottishdaytona) reported

    I cannot wait to get out of contract with #o2 as I’ve never had such RUBBISH service constantly. Didn’t think I’d say I regret leaving @VodafoneUK but I do. Massively. If you’re in Glasgow, DO NOT switch to @O2 .. better connected my arse.