O2 outages and service status in Redhill, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Redhill, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Redhill, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at O2
O2 is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Redhill, England
The most recent O2 outage reports came from the following cities: Kingston upon Thames, Edenbridge, Croydon, Bromley, Leatherhead, Thornton Heath, Crawley, and Esher.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames
|
Wi-fi | 3 days ago |
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Edenbridge
|
Phone | 10 days ago |
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Croydon
|
Phone | 16 days ago |
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Croydon
|
Internet | 16 days ago |
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Bromley
|
Wi-fi | 21 days ago |
|
Croydon
|
Internet | 26 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Redhill, England
Latest outage, problems and issue reports in Redhill and nearby locations:
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✈️ B (@_beckid) reported from Croydon, England@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England@O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.
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☆ Liezel ☆ (@liezel_t) reported from Merton, EnglandHey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
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Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, EnglandI find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.
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Iain (@iainkernaghan) reported from Redhill, England@O2 3 devices and I finally got somewhere, but no black friday extra as i have a bolt on and the logic of the bonus replacing it was never considered...
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iyren (@Silverlink_) reported from Croydon, England@O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again
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Lucy K-T (@KnellTaylor) reported from Croydon, EnglandSometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷
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Iain (@iainkernaghan) reported from Redhill, EnglandWell @O2 i nearly upgraded my phone. Shame you misled me on your black friday airtime discount, wiped the basket and now just give me "400 bad request" pages. "Help" is useless, just loops of questions...
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Gerry White SEO geek (@dergal) reported from Redhill, England@O2 No - I think you're missing the fact that you still have services that a service designed, a UX guy, a bit of css and common sense could fix up in a week, it wouldn't be super cheap, but leaving this service running like it is, just isn't acceptable.
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The Guv'nor (@Payney26) reported from Bromley, England@O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please
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iyren (@Silverlink_) reported from Crawley, EnglandI get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
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Shasa Colson (@THE_COLSON) reported from Merton, England@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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Nicky Green (@Nickyquin) reported from Godstone, England@CharlotteChart @EnglandRugby @O2 Sign up for a free trial then cancel it tomorrow.
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arsenal fan tv 💜 (@arsenalfantv5) reported from Crawley, England@O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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✈️ B (@_beckid) reported from Croydon, EnglandAnyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡
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Ruth Maurice (@ruthie82) reported from Merton, England@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
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Senhor G (@Senhor_G__) reported from Redhill, England@O2 I've upgraded but have my previous address. I need to change the delivery address, but can't do anything on the app. Can you help?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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A (@AsherMay95) reported@O2 Hello, no message left and I blocked the number as I am not a customer of yours. When I googled it, there were other people saying they also weren’t a customer and it was not genuine. Thanks
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V.B. (@VB58373892) reported@virginmedia @O2 It says 1815 fix. How can you shut down internet for entire day when people work from home???
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Dad (@RampziieTweets) reported@O2 day three no signal 🙃🙃🙃🙃
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jmlovesrock (@jmlovesrock) reported@O2 how do I cancel my Disney+ that I added free for 6mths when I received an offer from you. Disney+ states I have to do this via you but I cannot see it on my account. Thanks in advance for your help.
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Ellie Peary (@elliepearyx) reportedHad no 4G with @O2 for over a month, tried to get in contact to have it fixed and been fobbed off saying it’s a handset issue… safe to say I’ll be changing provider when my contracts up next month 👋👋👋
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Scott Davidson (@HarleyRedDevil) reportedI don’t know what’s worse being stabbed in the **** or @O2 customer service! If I see “405 NOT ALOUD” or “oops something went wrong” again I’ll just smash the phone it’s easier!!!!!
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Ellie Peary (@elliepearyx) reported@francescA7Xx @O2 I’ve spoken with apple and they said that there was nothing they could do. It all turned off when 4G went down in this area. I’ll try them again tho!x
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unrelated gif (@Mortalevil) reported@O2 a direct debit has just been set up through my account and I'm unsure why. Can someone please help? Thanks.
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V.B. (@VB58373892) reported@virginmedia @O2 Now it says 12pm tomorrow for estimated fix. Is this a joke??? The service was quite poor since I signed up but shutting down the “broadband” for two days???
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craigym (@craigym) reported@O2 hi am trying to order a watch and keeps saying something went wrong we will email you your basket is there a Problem at min on site