O2 Outage Report in Redhill, Surrey, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Redhill, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at O2
O2 is having issues since 01:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Redhill, Surrey, England
The most recent O2 outage reports came from the following cities: Mitcham, London, Croydon, Crawley, Hampton, Reigate, Dorking, Leatherhead and Beckenham.
City | Problem Type | Report Time |
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Phone | ||
Phone | ||
Phone | ||
Internet | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Redhill, England
Latest outage, problems and issue reports in Redhill and nearby locations:
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Darren C (@SLushCCool) reported from Croydon, England
@O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.
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Amy Stone (@amylouisestone) reported from London, England
@O2 I have also been doing this too. If this problem persists, then what?
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Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England
@O2 is okay but when it comes to speak to customer services 😴
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Judith Hall (@judithhall67) reported from Bromley, England
@O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help
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Nabil Jamshed (@NabilJamshed) reported from Crawley, England
@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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Dave McGuane (@DaveMcGuane) reported from Croydon, England
@O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?
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Matthew Blair (@mblair35) reported from Kingston upon Thames, England
@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Olly Groome (@ollygroome) reported from Bromley, England
@sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit (@jmlafc12) reported from Crawley, England
I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
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🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England
Struggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!
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Guy Dorrell 3.5% Europhile #PR #electoralpact 👊 (@guydorrell1) reported from Croydon, England
Hey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊
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Shaney (@ShaneyFirkins96) reported from London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Tim Morris (@T_Morris_Wealth) reported from London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England
Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄
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daisy (@daishughes) reported from Kingston upon Thames, England
@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Steve (@stevejonathan80) reported from London, England
Poor network in Se6 @O2
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Sarah (@sarahspoon) reported from London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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Darren C (He/Him) 🏳️🌈🌍🏉 (@SLushCCool) reported from Croydon, England
@ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?
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Judith Hall (@judithhall67) reported from Bromley, England
@O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.
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Shaney (@ShaneyFirkins96) reported from London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lex (@stavrosRN) reported
@O2 Guys I struggle with getting a free coffee from Greggs once a week using your app. Doesn't at all surprise me your app has **** itself at this!!
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Helena (@Helena89524858) reported
@O2 @peterkay_co_uk O2 is it going to be better late than never!? Or are you letting all your customers down!?
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Chris (@monty8391) reported
@helenbrzzz @O2 @gigsandtours Only takes me to a page where the clock counts down until Saturday 10am
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Gareth Sharp (@gareth4971) reported
@O2 Can't sort out your network let alone tickets couldn't organise a piss up in a brewery
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totally 6'2 chelseapand0ra (@chelseapand0ra) reported
Trying to get Peter Kay presale tickets is a real life hellscape... Although, at least @O2 let us know there were issues with servers... UNLIKE SOMEONE @ThreeUK 🙄🙄🙄🙄 An absolute ******* farce.
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Leanne Faulkner (@leafau23) reported from Coventry, England
@AshleyG72960578 @JordanKinsleyx @O2 The bots are the ticket sellers themselves too. Ticketmaster are the worlds worst. How can tickets be on resale 30 seconds after the first presale/on-sale if it not an inside job?! Viagogo is owned by Ticketmaster
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Sydney Lambert (@CHG3899) reported
@O2 Thousands of people getting tickets at the same time. It’s inevitably going to crash. Stop moaning at O2 and let them fix the problem
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Shannon (@ShanRebec94) reported from Sale, England
@chlo3matthewman @O2 @viagogo Tickets on there for over a £1000 now, O2 clearly weren’t experiencing issues with ticket demand unless you were an ordinary customer who wanted them at face value. Very very poor
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Kernow85 (@kernow85) reported
@O2 this is crap the app is not working how you ment to get on the page?
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Lee (@MCMLXXXVII87) reported
@O2 Why don’t you acknowledge that your website and App are down and can’t handle the traffic instead of insinuating that people are successfully purchasing tickets?