O2 Outage Report in Redhill, Surrey, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Redhill, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at O2
O2 is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Redhill, Surrey, England
The most recent O2 outage reports came from the following cities: London, Esher, Worcester Park, Wallington, Kingston upon Thames, Croydon, East Grinstead and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Esher |
Phone | |
| London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| Worcester Park |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Redhill, England
Latest outage, problems and issue reports in Redhill and nearby locations:
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Rachel Winn Casting
(@RachelWinnCast) reported
from
Redhill, England
@O2 I have never had such a farce buying a phone. Terrible service and now to top it off I’m sent 4 letters in one day saying I owe money (I don’t, I’ve triple checked and it’s you that owes me!) and now I’m sent bullying letters saying it’s been passed to the debt collectors!
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
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Zara
(@zarascakes) reported
from
Croydon, England
@ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡
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Ben Mockford
(@fishdude10) reported
from
Crawley, England
@awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.
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Emma Egbers
(@EmmaEgbers) reported
from
Cobham, England
@O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately
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👊🏿 Tinashe 👊🏿
(@MetallicWood) reported
from
Bromley, England
@o2 your data coverage is atrocious, one would think you are still stuck in 2006 🙄 #data #o2 #coverage #shit #4gCrap
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Simon 'Whippet'..
(@s_reynolds808) reported
from
Kingston upon Thames, England
Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 my phone doesn’t connect to the internet via 4G can you help me
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Louise
(@louise_sarah) reported
from
Crawley, England
Once again at Gatwick and terrible @O2 connection. 5 months to go before I can leave their absolutely unreliable network
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Mike Brownnutt
(@MikeBrownnutt) reported
from
Merton, England
@O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉
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David Newey
(@NHSNewey) reported
from
Croydon, England
@o2 why is your 4g signal and internet bandwidth so appalling in Croydon. Pass through the town centre particularly through East Croydon and you might as well having no signal at all!
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.
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Ali Malik
(@Ali_Malik) reported
from
London, England
The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 signal is so poor these days
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Janet Heil
(@janet_heil) reported
from
Bromley, England
@f4feistyfem @inguidowetrust @SEOforlondon @O2 I completely agree @f4feistyfem. I politely asked people next to us to stop shouting and they said *I* was rude and they had to shout because it was so loud. Truly shocking.
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Tessa Dowling
(@SimplytheTess) reported
from
Croydon, England
@O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ese
(@Ese2085) reported
@O2 If I do that I lose my 1GB fibre with @virginmedia I just think it’s really scummy that I have to pay for a sim that literally doesn’t get used. I didn’t mind when I thought it was part of the virgin deal but then you put prices up by like 12% which is really crap.
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Hallie Mason
(@Hallie912) reported
@O2 I’m in US and have no signal at all. Have restarted multiple times. Need help ASAP and “all chat agents are currently busy” since yesterday. Help??!
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Darren Milo (Milosavljevic) 💙
(@NoushsDad) reported
@adamdayson @O2 @BBCNews Cashing in is a polite way of putting. It’s a money grab whilst it’s customer base is suffering. Thankful I’ve only got a 12 month sim deal the I can kick these swindlers to the kerb next year. The sooner the better.
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G🌹🏳️🌈
(@GEMB148) reported
Oh great been with @O2 on a contract less than a year and they’re rising my bill over 10% in April. 🙄 Was with the sister company @giffgaff for over 10 years and never had a rise. Proves this rise is just shameless money grabbing from O2.
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1.21 GW
(@1_21GWatts) reported
@O2 @nrogers959 Very weak reply @O2 . But then it is utterly indefensible. I’ve been an o2 customer for years, not for much longer
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Bob Goodenough
(@CornwallBob) reported
I ordered an iPad SIM from @O2 - and was sent a SIM that used a @giffgaff number (which doesn't work). O2 won't sort it out because it's a Giffgaff number - unbelievable!
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Jeris
(@Ghoris22) reported
@O2 Hello, I only signed a new contract with O2 because I was told I was eligible for a 20% discount on my tariff if a family member living under thecsame roof is also an O2 customer, which he is. I was also told the discount would apply for the length of the contract.
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Nikhil Judge
(@NikhilJudge) reported
@O2 what an utterly disgraceful price hike. You are shafting me out of a 2 year contract!!!! @MartinSLewis @AngelaRayner As soon as o2 and virgin merge we are hit with a huge price hike without the option to cancel contracts. This was not pointed out at point of sale
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Ted Welford
(@TedWelford) reported
@philce @O2 There always seems to be a problem 😬
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Lauren Faye Gibbons
(@Gibbo_1102) reported
@O2 love it when you try to upgrade your phone and no authorisation code is sent via text when trying on mobile and desktop. Crap and broken customer experience