O2 Outage Report in Redhill, Surrey, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Redhill, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (44%)
-
Internet (31%)
-
Total Blackout (20%)
-
Wi-fi (3%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Redhill, Surrey, England
The most recent O2 outage reports came from the following cities: London, Croydon, Bromley, Leatherhead, Thornton Heath, Crawley, Esher, Worcester Park, Wallington and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Total Blackout | |
| Croydon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Redhill, England
Latest outage, problems and issue reports in Redhill and nearby locations:
-
AA Ron 🖤
(@Munden87) reported
from
Addington, England
Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!
-
Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent
-
AA Ron 🖤
(@Munden87) reported
from
Croydon, England
Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
-
Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2
-
Corey Lee
(@caddydorey) reported
from
Croydon, England
@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision
-
Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action
-
Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!
-
𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
-
Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
-
RebeccaW40
(@RebeccaW40) reported
from
Epsom and Ewell District, England
@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
-
Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
-
Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
-
ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
-
David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
-
𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
-
Bev Muir
(@ellajack1) reported
from
Croydon, England
@O2 I cant get through to customer services and its urgent
-
Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
-
COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
-
Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
-
bambam
(@mustafayadigg) reported
from
Croydon, England
@O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
MysticBear
(@bear_mystic) reported
@kirkmanchris @EE @O2 I get some signal with 3. Enough to look at social media (slowly) for team news etc.
-
K DeFabrizio
(@defabrizio) reported
@O2 where was the alert? Never got it which is concerning.
-
michael albertina
(@scoggs70) reported
@O2 when will your customer service reps ever provide customer service...it appears that when you chat to them, they just drop the chat when the questions get a little difficult?!
-
Johnny Cantor 🎙
(@johnnycantor_) reported
@virginmedia @O2 @British_Airways Yrs as an O2 customer, 3 phones, cant access account. Forced to link to Virgjn. Round & round houses with links via 6 emails. Takes me back to same place. Cant access any bill details. Used to be simple Face ID. I dont want 6 emails each time I try to login. Esp when not work
-
Jamie Saunders
(@4a6d65) reported
Oh great, thanks @o2, so not only do you get my bills wrong but my 3PM emergency alert came through at 3:02PM. So likely o2 would likely get me killed too. Thanks.
-
Allie Renison
(@AllieRenison) reported
@RhonddaBryant @O2 had huge issues with it yesterday myself
-
Gemma lowie
(@Gma_Pearl_x) reported
@O2 i need some help regarding an account i had with you untill a few months ago cant find a way to contact you thanks
-
Kal Ajimal
(@Kal_Ajimal) reported
@O2 My service has been down since 25th August due to a fraud issue. My SIM was reactivated but I’m still stuck on 3G only — no 4G/5G at all. I’ve raised a complaint but nothing has been resolved. I’ve already been without proper service for 12 days. Please sort this out urgently
-
DJG
(@TheRealDG89) reported
Anyone else on @O2 not get the emergency alert? I got the last one 😵💫
-
AL
(@alibongo54) reported
@DamonCochrane1 @O2 Neither did I pn o2 and samsung phone set up to allow emergency alerts!