O2 Outage Report in Redhill, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Redhill, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Redhill, England
The most recent O2 outage reports came from the following cities: Edenbridge, Croydon, Bromley, Leatherhead, Thornton Heath, Crawley, Esher, Worcester Park, Wallington, and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Edenbridge
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Phone | 4 days ago |
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Croydon
|
Phone | 10 days ago |
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Croydon
|
Internet | 10 days ago |
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Bromley
|
Wi-fi | 15 days ago |
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Croydon
|
Internet | 20 days ago |
|
Leatherhead
|
Phone | 26 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Redhill, England
Latest outage, problems and issue reports in Redhill and nearby locations:
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✈️ B (@_beckid) reported from Croydon, EnglandAnyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡
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✈️ B (@_beckid) reported from Croydon, England@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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arsenal fan tv 💜 (@arsenalfantv5) reported from Crawley, England@O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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☆ Liezel ☆ (@liezel_t) reported from Merton, EnglandHey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England@O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.
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Iain (@iainkernaghan) reported from Redhill, England@O2 3 devices and I finally got somewhere, but no black friday extra as i have a bolt on and the logic of the bonus replacing it was never considered...
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Gerry White SEO geek (@dergal) reported from Redhill, England@O2 No - I think you're missing the fact that you still have services that a service designed, a UX guy, a bit of css and common sense could fix up in a week, it wouldn't be super cheap, but leaving this service running like it is, just isn't acceptable.
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Ruth Maurice (@ruthie82) reported from Merton, England@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
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Shasa Colson (@THE_COLSON) reported from Merton, England@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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Iain (@iainkernaghan) reported from Redhill, EnglandWell @O2 i nearly upgraded my phone. Shame you misled me on your black friday airtime discount, wiped the basket and now just give me "400 bad request" pages. "Help" is useless, just loops of questions...
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Joseph Sweeney (@JosephS65112253) reported from Sutton, England@O2 I went on hoilday to resort never turned on my data , only to come home to a bill for data, contacted O2 tobe told I should let them no if you I go on holiday I need to let no , what crap really unhappy do use O2 please people don’t use this company
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B o b M a s s i e (@bobmassie01) reported from Worcester Park, England@O2 Disney+ £2 off offer not working
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Lucy K-T (@KnellTaylor) reported from Croydon, EnglandSometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷
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Senhor G (@Senhor_G__) reported from Redhill, England@O2 I've upgraded but have my previous address. I need to change the delivery address, but can't do anything on the app. Can you help?
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The Guv'nor (@Payney26) reported from Bromley, England@O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please
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Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England@O2 Can you please help me as I can't send you a direct message
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Lou93x⚒️ (@louwhu16) reported from Worcester Park, England@O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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phil t (@the_ten_ton) reported@O2 Disgusting customer service from O2 once again. They've tried calling me but can't get through on their own network. You couldn't make it up!
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Kelly B (@611KellyB) reported@O2 how long on average to respond to a FB message. A vulnerable lady sent you a message 24 hours ago about issues with her coverage but has heard nothing. She does not use Twitter or other social media & has given up trying to call!!
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James Hinchliffe (@JamesDuckFlaps) reported@O2 spent last 2 days trying to upgrade my package keep getting error, chatted to 4 different chat help, none can help just keep telling me to go to the store even tho i tell them i cant walk atm. ask me to answer my security question, without giving any hint what it is. shambles
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Paul Riley (@gibluap) reported@virginmedia @TheBHF @O2 do I get a sim from VM or O2, O2 just called and said even though I am a VM customer they can do me a better deal ??!!??
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☀Ange☀️ (@vannerbird) reported@tescomobile Update on signal issues. Been out to where I know there’s a good mast. 5g and three bars…4g and full bars. I think we can exclude the sim, the iOS update and the phone. We’re back to the mast which @O2 say is fixed.
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Butchersdog1 (@julietobin1) reported@O2 Not bothered by tickets …This is impossible… to have a network that has poor service even in my own house is unacceptable for a day never mind nine months .. & a help line that cuts you off
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Jazz (@_jazzlycett) reported@O2 please stop using @DPDgroup_news to deliver your phones! Absolutely abysmal service from them! Beginning to think they’re actually stealing the parcels
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Leighton Thomas (@thomas6277) reported@O2 after 18 calls lasting over 2 hours trying to get O2 staff to do what they said they were going to do, I raised a complaint about staff lies and poor service only to find that the complaint handler started lying to me! Well done O2!
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Jay (@join4te) reported@O2 Day 81 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Richard Walters (@_THEpodge) reported@O2 useless. Been advised togo store by web chat to resolve issue, they advise cant help. I have a complaints number with legal team. Tried ringing, get cut off. Thought you were meant to be good?