O2 Outage Report in Crawley, West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Crawley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (12%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Crawley, West Sussex, England
The most recent O2 outage reports came from the following cities: Horsham, Billingshurst, Haywards Heath, East Grinstead and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 Horsham |
Internet | |
| Horsham |
Internet | |
| Billingshurst |
Internet | |
| Haywards Heath |
Phone | |
| East Grinstead |
Phone | |
| Caterham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Matt (he/him)
(@happy_matty86) reported
from
Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit
(@jmlafc12) reported
from
Crawley, England
I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
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Nabil Jamshed
(@NabilJamshed) reported
from
Crawley, England
@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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Nicky Green
(@Nickyquin) reported
from
Godstone, England
@CharlotteChart @EnglandRugby @O2 Sign up for a free trial then cancel it tomorrow.
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Iain
(@iainkernaghan) reported
from
Redhill, England
Well @O2 i nearly upgraded my phone. Shame you misled me on your black friday airtime discount, wiped the basket and now just give me "400 bad request" pages. "Help" is useless, just loops of questions...
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Rachel Winn Casting
(@RachelWinnCast) reported
from
Redhill, England
@O2 I have never had such a farce buying a phone. Terrible service and now to top it off I’m sent 4 letters in one day saying I owe money (I don’t, I’ve triple checked and it’s you that owes me!) and now I’m sent bullying letters saying it’s been passed to the debt collectors!
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TheRealSlimShady 😎
(@Mas66778543) reported
from
Haywards Heath, England
@O2 Well after upgrading to an iPhone 14 Pro you managed to disconnect my line causing my Apple Watch and iPhone 14 Pro device plans to be taken from my account without authorisation at a cost of £1950!! Bravo 👏🏻 couldn’t recommend o2 to my worst enemy these days.
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@O2 No - I think you're missing the fact that you still have services that a service designed, a UX guy, a bit of css and common sense could fix up in a week, it wouldn't be super cheap, but leaving this service running like it is, just isn't acceptable.
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Craig Freeman
(@craigdfreeman) reported
from
Redhill, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Senhor G
(@Senhor_G__) reported
from
Redhill, England
@O2 I've upgraded but have my previous address. I need to change the delivery address, but can't do anything on the app. Can you help?
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⚫ Ann Terry
(@pandofel) reported
from
Nutley, England
@o2 Help please. I signed up on My O2 for the Disney 6mths offer. Nothing. Did it again got a text from you saying I'd hear on 48hrs. Nothing. Now offer closed. Please sort!
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Ben Mockford
(@fishdude10) reported
from
Crawley, England
@awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.
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arsenal fan tv 💜
(@arsenalfantv5) reported
from
Crawley, England
@O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL
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COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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Iain
(@iainkernaghan) reported
from
Redhill, England
@O2 3 devices and I finally got somewhere, but no black friday extra as i have a bolt on and the logic of the bonus replacing it was never considered...
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iyren
(@Silverlink_) reported
from
Crawley, England
I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Optimuslang
(@langelmessi) reported
@O2 I never win anything normally on o2 I have won 8 cans of Guinness in the past few days
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nikkief
(@nikkief8) reported
@O2 I’ve tried webchat as per your complaints procedure and asked how to make a complaint, they have ignored that and not answered my query.
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L Maingi
(@LAMaingi) reported
@O2, I spent 2hrs on the phone to customer services yday, passed on from dept to dept & spoke to about 10 people in total. No resolve, no solution, just incredibly poor customer service!... very disappointing! Ready for my next call now, but that will be to cancel my contract 😒
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ItsJamieIRL
(@ItsJamieIRL) reported
@O2 What’s with the 4G Issues at the moment? As soon as leave the house and go onto the mobile network nothing works. I can have full 4G and full signal but nothing is working and it’s starting to annoy me. I can’t use something I’m paying for.
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Elizabeth Lowson
(@elizabethlowson) reported
@EdwardBGreen @O2 Last year I removed daytime calling plan from landline, thinking landline would be incoming only, and I'd only make outgoing calls from mobile. Then I moved to S Woodford, where signal is really poor. I've missed calls about Last Rites - thankfully they reached me another way.
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Elizabeth Lowson
(@elizabethlowson) reported
@hermit_of_alba @O2 Landline is with BT. Do BT use their own mobile network? I'm somewhat astonished that signal is so poor here in this part of London of all places but apparently not uncommon.
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Elizabeth Lowson
(@elizabethlowson) reported
@O2 Thankyou. I've been in touch with you several times and I'm told work to improve the signal locally in E18 will be completed by the end of June. Wifi calling unfortunately isn't available on my device.
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Tysha Sorai ♥
(@TyshasTweetsxo) reported
@O2 Day 4 and I ain’t won a damn thing doubt I will tomorrow either
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ItsJamieIRL
(@ItsJamieIRL) reported
@sarahloulife @O2 I Have this exact issue it’s clearly o2’s fault
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heidi vogel
(@heidilevo) reported
Having terrible problems with @O2 been calling customer services for 2 hours. 6 calls got cut.Agents working frm home say they can’t call me back. Then the call cuts. Sometimes it cuts whilst on hold. Urgently need engineer to call back as texts don’t arrive. I’m 15 years loyal