O2 Outage Report in Crawley, West Sussex, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Crawley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (44%)
-
Internet (31%)
-
Total Blackout (20%)
-
Wi-fi (3%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Crawley, West Sussex, England
The most recent O2 outage reports came from the following cities: Leatherhead and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Leatherhead |
Phone | |
| Leatherhead |
Total Blackout | |
| Crawley |
Phone | |
| East Grinstead |
Phone | |
| Crawley |
Phone | |
| Dorking |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
-
Nicky Green
(@Nickyquin) reported
from
Godstone, England
@CharlotteChart @EnglandRugby @O2 Sign up for a free trial then cancel it tomorrow.
-
Iain
(@iainkernaghan) reported
from
Redhill, England
@O2 3 devices and I finally got somewhere, but no black friday extra as i have a bolt on and the logic of the bonus replacing it was never considered...
-
iyren
(@Silverlink_) reported
from
Crawley, England
I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
-
David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
-
⚫ Ann Terry
(@pandofel) reported
from
Nutley, England
@o2 Help please. I signed up on My O2 for the Disney 6mths offer. Nothing. Did it again got a text from you saying I'd hear on 48hrs. Nothing. Now offer closed. Please sort!
-
Madame Petit 🇪🇺❄️ #FBPE #StopBrexit
(@jmlafc12) reported
from
Crawley, England
I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
-
Iain
(@iainkernaghan) reported
from
Redhill, England
Well @O2 i nearly upgraded my phone. Shame you misled me on your black friday airtime discount, wiped the basket and now just give me "400 bad request" pages. "Help" is useless, just loops of questions...
-
David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
-
Craig Freeman
(@craigdfreeman) reported
from
Redhill, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
-
Ben Mockford
(@fishdude10) reported
from
Crawley, England
@awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.
-
Matt (he/him)
(@happy_matty86) reported
from
Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
-
Soonmixdin
(@Soonmixdin) reported
from
Caterham, England
@O2 What is this steaming pile of shite excuse for a help desk chat system you are operating now???
-
Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
-
COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
-
Senhor G
(@Senhor_G__) reported
from
Redhill, England
@O2 I've upgraded but have my previous address. I need to change the delivery address, but can't do anything on the app. Can you help?
-
Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@O2 No - I think you're missing the fact that you still have services that a service designed, a UX guy, a bit of css and common sense could fix up in a week, it wouldn't be super cheap, but leaving this service running like it is, just isn't acceptable.
-
TheRealSlimShady 😎
(@Mas66778543) reported
from
Haywards Heath, England
@O2 Well after upgrading to an iPhone 14 Pro you managed to disconnect my line causing my Apple Watch and iPhone 14 Pro device plans to be taken from my account without authorisation at a cost of £1950!! Bravo 👏🏻 couldn’t recommend o2 to my worst enemy these days.
-
Nabil Jamshed
(@NabilJamshed) reported
from
Crawley, England
@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
-
arsenal fan tv 💜
(@arsenalfantv5) reported
from
Crawley, England
@O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Benn Bridgewater
(@BennBridgewater) reported
@O2 Hey - your customer service team have hung up on me twice after waiting 25 mins each time. I cancelled a contract within 2 days (way within cool off period) and have had a direct debit of £25 and now £408 taken from my account. No one can tell me why. Can you help?
-
Mini Vara
(@Miniv20) reported
@O2 the network in the M16 and M21 area is a shambles, what’s the point in paying for a contract if you can’t get ANY reception (this has been going on for years now)
-
Mark Walder ⚛️🇬🇧⚛️
(@MarkWalder2) reported
@O2 It seems even as i have spoken to you in the past, that you are unable to fix the issue of no signal while in my home, this is on going for months, so it looks like i will be taking all three phones somewhere else, I don't like having to go for a walk just to make a call!!
-
Scott68
(@Graham6895) reported
So changed my bank details with @O2 thought everything was ok got a text saying bill overdue. If @O2 staff don't know their arses fron their elbows that is their issue. Don't give right info but quick enough to remind you when your bill is overdue. #FUMING #Rantover
-
Fee
(@FeeYO8) reported
.@O2 has become a joke in Selby. Can’t make a call. Cut off 7 times in 40 minutes yesterday & twice today (only made 2 calls). It’s got worse & worse over last 6 months. Not renewing my contract if it’s not sorted. It’s absolutely disgusting how **** it’s got. Shameful. Unusable
-
Beth Alexander
(@477883) reported
@O2 tweeted across a complaint/question c2 weeks ago and you haven’t responded??? Pls advise
-
Richard Hughes
(@scarletdruid) reported
@legsidelizzy @O2 Email the press office -/ it worked for me after hours of problems -/ if you dm me I have a direct email addy
-
Refrew
(@Refrew2) reported
@O2 your app is crap I’m trying to upgrade and it just times out and takes me to the offers page! I don’t want virgin broadband I want an upgrade to be simple! App needs sorting!
-
Cask
(@cask_uk) reported
@wakeupmummy @O2 Same problem for the last 4 days. I cancelled my Disney sub on the o2 website after the 6 month free trial and their system put a bar on my outgoing calls. 3 support staff involved, none of whom could help. 4th time calling and they spotted the bar on outgoing calls. Unbelievable
-
Tina Cope 🤷🏼♀️
(@Tcopey) reported
@O2 Any chance of getting some help only DM’d you on Wednesday 🙄🙄🙄