O2

O2 Outage Report in Crawley, West Sussex, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Crawley come from postal codes RH11.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Crawley, West Sussex, England 08/08/2025 13:00

August 08: Problems at O2

O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crawley, West Sussex, England

The most recent O2 outage reports came from the following cities: Crawley, Reigate, Dorking, Leatherhead, Horsham and Haywards Heath.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Phone
United KingdomReigate Phone
United KingdomDorking Phone
United KingdomLeatherhead Wi-fi
United KingdomHorsham Phone
United KingdomHaywards Heath Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • Mas66778543 TheRealSlimShady 😎 (@Mas66778543) reported from Haywards Heath, England

    @O2 Well after upgrading to an iPhone 14 Pro you managed to disconnect my line causing my Apple Watch and iPhone 14 Pro device plans to be taken from my account without authorisation at a cost of £1950!! Bravo 👏🏻 couldn’t recommend o2 to my worst enemy these days.

  • pandofel ⚫ Ann Terry (@pandofel) reported from Nutley, England

    @o2 Help please. I signed up on My O2 for the Disney 6mths offer. Nothing. Did it again got a text from you saying I'd hear on 48hrs. Nothing. Now offer closed. Please sort!

  • craigdfreeman Craig Freeman (@craigdfreeman) reported from Redhill, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Nickyquin Nicky Green (@Nickyquin) reported from Godstone, England

    @CharlotteChart @EnglandRugby @O2 Sign up for a free trial then cancel it tomorrow.

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • arsenalfantv5 arsenal fan tv 💜 (@arsenalfantv5) reported from Crawley, England

    @O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL

  • happy_matty86 Matt (he/him) (@happy_matty86) reported from Haywards Heath, England

    Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

  • fishdude10 Ben Mockford (@fishdude10) reported from Crawley, England

    @awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.

  • dergal Gerry White SEO geek (@dergal) reported from Redhill, England

    @O2 No - I think you're missing the fact that you still have services that a service designed, a UX guy, a bit of css and common sense could fix up in a week, it wouldn't be super cheap, but leaving this service running like it is, just isn't acceptable.

  • jmlafc12 Madame Petit 🇪🇺❄️ #FBPE #StopBrexit (@jmlafc12) reported from Crawley, England

    I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??

  • NabilJamshed Nabil Jamshed (@NabilJamshed) reported from Crawley, England

    @acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.

  • RachelWinnCast Rachel Winn Casting (@RachelWinnCast) reported from Redhill, England

    @O2 I have never had such a farce buying a phone. Terrible service and now to top it off I’m sent 4 letters in one day saying I owe money (I don’t, I’ve triple checked and it’s you that owes me!) and now I’m sent bullying letters saying it’s been passed to the debt collectors!

  • louise_sarah Louise (@louise_sarah) reported from Crawley, England

    Once again at Gatwick and terrible @O2 connection. 5 months to go before I can leave their absolutely unreliable network

  • Silverlink_ iyren (@Silverlink_) reported from Crawley, England

    I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2

  • iainkernaghan Iain (@iainkernaghan) reported from Redhill, England

    @O2 3 devices and I finally got somewhere, but no black friday extra as i have a bolt on and the logic of the bonus replacing it was never considered...

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • COYIRONS COYIRONS ⚒⚒⚒ (@COYIRONS) reported from Crawley, England

    @O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.

  • iainkernaghan Iain (@iainkernaghan) reported from Redhill, England

    Well @O2 i nearly upgraded my phone. Shame you misled me on your black friday airtime discount, wiped the basket and now just give me "400 bad request" pages. "Help" is useless, just loops of questions...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • 3PinFroDaBasLin Henry Simmonds (@3PinFroDaBasLin) reported

    @O2 I am in the US and trying to turn on WiFi cellular texts as I have no signal. I can't transfer money to my account without receiving a text. But I also can't log into o2 without using my phone number to receive a code...which is the reason I need to log in anyway.

  • temple_charlene Charlene Temple (@temple_charlene) reported

    @O2 Priority ticket link for RuPaul tour Cardiff 30th April 2023 tickets doesn’t work! Help!

  • ftamymo a ♡ (@ftamymo) reported

    @leeanned1802 @TicketmasterUK @O2 Its an actual shambles, never gave any option of tickets EXCEPT the +£300 packages of course

  • Richie0079 Richie (@Richie0079) reported

    @O2 I cannot see your Odeon cinema offer listed in the App? Is there a problem in the app?

  • Janewat72 Jane Watkins (@Janewat72) reported

    @O2 have just switched from 3, so far waiting 6 days for my number to transfer over. Just been told they have no idea when this will happen. Terrible service, concentrate on your customers not your advertising! Disgusted

  • loraluxe Loraluxe (@loraluxe) reported

    @O2 trying to buy Bastille tickets on priority and it’s asking for a code? Please help?

  • LunarShack The Lunar Light Shack (@LunarShack) reported

    @O2 Getting hold of someone is impossible. Made an appt for someone to call me this morning and not even had that. I’ve cancelled my direct debits so unless you want paying you’d better pull your socks up! I’ve been a loyal customer for years as well, so disappointed!

  • skyla_pen95 skyla (@skyla_pen95) reported

    @bvdsteel @O2 Having this issue too! Trying to book Ludlow!

  • hausofdawes harry 🇺🇦🕊 (@hausofdawes) reported

    @O2 @O2 help me please!!

  • skyla_pen95 skyla (@skyla_pen95) reported

    @bastille @O2 trying to get pre sale tickets to Ludlow castle but it’s asking for a code … help 😩😩