O2 Outage Report in Crawley, West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Crawley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Crawley, West Sussex, England
The most recent O2 outage reports came from the following cities: East Grinstead and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 East Grinstead |
Phone | |
| Crawley |
Phone | |
| Dorking |
Internet | |
| Crawley |
Phone | |
| Horsham |
||
| Crawley |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Senhor G
(@Senhor_G__) reported
from
Redhill, England
@O2 I've upgraded but have my previous address. I need to change the delivery address, but can't do anything on the app. Can you help?
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COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit
(@jmlafc12) reported
from
Crawley, England
I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
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Nabil Jamshed
(@NabilJamshed) reported
from
Crawley, England
@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Iain
(@iainkernaghan) reported
from
Redhill, England
Well @O2 i nearly upgraded my phone. Shame you misled me on your black friday airtime discount, wiped the basket and now just give me "400 bad request" pages. "Help" is useless, just loops of questions...
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Iain
(@iainkernaghan) reported
from
Redhill, England
@O2 3 devices and I finally got somewhere, but no black friday extra as i have a bolt on and the logic of the bonus replacing it was never considered...
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Nicky Green
(@Nickyquin) reported
from
Godstone, England
@CharlotteChart @EnglandRugby @O2 Sign up for a free trial then cancel it tomorrow.
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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Craig Freeman
(@craigdfreeman) reported
from
Redhill, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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TheRealSlimShady 😎
(@Mas66778543) reported
from
Haywards Heath, England
@O2 Well after upgrading to an iPhone 14 Pro you managed to disconnect my line causing my Apple Watch and iPhone 14 Pro device plans to be taken from my account without authorisation at a cost of £1950!! Bravo 👏🏻 couldn’t recommend o2 to my worst enemy these days.
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Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@O2 No - I think you're missing the fact that you still have services that a service designed, a UX guy, a bit of css and common sense could fix up in a week, it wouldn't be super cheap, but leaving this service running like it is, just isn't acceptable.
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⚫ Ann Terry
(@pandofel) reported
from
Nutley, England
@o2 Help please. I signed up on My O2 for the Disney 6mths offer. Nothing. Did it again got a text from you saying I'd hear on 48hrs. Nothing. Now offer closed. Please sort!
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arsenal fan tv 💜
(@arsenalfantv5) reported
from
Crawley, England
@O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL
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iyren
(@Silverlink_) reported
from
Crawley, England
I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
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Soonmixdin
(@Soonmixdin) reported
from
Caterham, England
@O2 What is this steaming pile of shite excuse for a help desk chat system you are operating now???
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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Ben Mockford
(@fishdude10) reported
from
Crawley, England
@awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.
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Matt (he/him)
(@happy_matty86) reported
from
Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Dalby
(@KJDalby) reported
from
Chelmsford, England
@O2 urgent my new provider activated the PAC code provided by you. Their sim card does not work because apparently my device is locked with you. I cannot text you to get it unlocked. Please help asap.
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David MacDonald
(@dmd88) reported
@O2 Trying to get in touch with your live chat on your website but just going in circles! How do you access live chat help?
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v
(@v93704347) reported
@O2 hello guys before I switched to pay as you go sim my FaceTime and IMessage was work,I then switched to PAYG received a new sim with same number and now my FaceTime won’t activate.I spoke to apple and they said it may be my sim and I need to contact o2 can you please help .
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kirsty downham
(@kldownham) reported
@O2 It's ok it seems to be working now if I have any problems I'll DM
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Sophia Yakub
(@_yikyak) reported
@O2 it's lovely being an NHS key worker, running out of data with 4 days til my monthly renewal and I'm being asked to pay £10 for 1GB of data just to tide me over. No gesture of goodwill for a loyal customer. Cannot wait to swap networks.
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Anne Knape 💗💅🏾
(@anneknape) reported
@O2 hands down have the worst customer service I’ve ever come across 🥴
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Adam
(@BufordTJustice) reported
Having had to suffer @O2 Customer Services today, and some really deplorable lying, from multiple people, I've come up with a theory: People treating others like s**t, was an inevitability, after we accepted companies treating their customers like s**t. That was the start. 🤔
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Colin Wood
(@colin1506) reported
@O2 can someone contact me, I’ve been a customer for over 10 years. Sent off a fully working phone for recycle then I receive back a broken phone with screen problems and button issues. Terrible service from 02 recycle. No customer loyalty whatsoever
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Craig "Sparky" Mackie
(@ravak_) reported
I am an absolute muggins. Why would I sign up for a new contract with a company, after failing to do anything productive on their website, automated customer service and two different human customer services? @O2 by the way. Enjoy my idiocy for the next twelve months. That's it.
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Sparky Shiny
(@sparkyshiny) reported
@O2 Are you improving signal and masts throughout the UK? Often loose reception in certain areas, it's annoying!